Tag: zomato

  • Deepinder Goyal, CEO of Zomato, Updates on his Odd Employment Offer

    Zomato CEO Deepinder Goyal reacted to social media on 21 November to clarify that charging people INR 20 lakh was never part of the strategy, and he hoped that ‘paying the company to get a job’ would not become the standard. This came a day after Goyal posted an unusual job vacancy for his Chief of Staff.

    Goyal revealed that over 18,000 individuals had applied for the position before announcing the application closing in a post on X. This was no ordinary job posting. According to Goyal, “You have to pay us 20 lacs (sic)” was just used as a filter to identify those who were capable of appreciating the chance for a fast-track career without becoming constrained by external factors, as some individuals noted.

    Goyal reaffirmed that charging INR 20 lakh was never part of the plan while sharing a screenshot of his chat with a user on X. “We will not eventually ask for 20 lacs (sic) and pay the right person anyway,” he remarked during the conversation.

    Focus on Selecting the Right Person

    Goyal went on to say that the whole idea was to turn down the majority of applications that had a financial objective. He went on to say that the majority of applications from those who have money or have even discussed money will be rejected by the company. From the plethora of applications it has received, the firm will identify sincere intent and a learning attitude. 

    Goyal asserted that “money is an essential thing to keep people’s lives running,” saying that he thinks it’s important to pay more than the going rate in order to prevent money from getting in the way of excellent work. He added that during the course of the following week, the company will analyse the submissions and get in touch with the applicants they felt would be the best fit for the company.

    How this Entire Episode Started?

    “Anything and everything to build the future of Zomato (including Blinkit, District, Hyperpure, and Feeding India)” was the job description Goyal posted on X on November 20th for his “Chief of Staff.” Working with some of the most intelligent people in consumer technology, he said the position would provide “ten times more learnings than a two-year degree from a top management school.” “This role is not a conventional role with the usual perks that such jobs come with,” Goyal said.

    “There is no salary for this role for the first year,” Goyal stated when asked about pay details. In actuality, you will need to spend INR 20 lakh for this chance. If you are given the position and accept it, Feeding India will receive a direct gift in the amount of this “fee.”

    Instead of applying for a fancy, well-paying job that would make you look cool in front of yourself or the people you want to impress, Goyal advised applicants to apply just for the learning opportunity it offers.


    Zomato Delists Single-Dish Restaurants from Its Platform
    Zomato has delisted single-dish restaurants from its platform, aiming to enhance customer experience and maintain quality standards.


  • A Single-Dish Restaurants are Delisted by Zomato

    Zomato, a prominent player in the foodtech industry, has cracked the whip and delisted several “potentially fraudulent” restaurants after consumers reported several single-dish restaurants on the platform.

    “We have removed all of these eateries from our site after identifying them as possibly fake. We have also looked into any other restaurants that have a very small menu on Zomato and may have listed restricted goods or devised a method to list prohibited things in order to address this more thoroughly,” Zomato stated in a post on X.

    Further Strengthening its Security

    The business claimed that by utilising generic cuisine names like “Merry Berry” and “Naughty Strawberry,” among others, many of these eateries were able to “game” Zomato’s checks. In order to prevent such occurrences in the future, Zomato stated that it has reinforced its fraud checks even further. The foodtech giant reiterated its policy, stating that all eateries listed on its platform must have a permit from the Food Safety and Standards Authority of India (FSSAI). According to the report, the business “actively” prevents products like alcohol, cigarettes, cigars, and vape pens from being featured on its marketplace.

    This comes days after an X user in Chandigarh reported several eateries selling a single meal at exorbitant pricing with “nonexistent addresses.” “Something really shady is cooking on @zomato,” the person wrote, tagging the local police.

    How the Issue Caught the Eye-Balls?

    According to the X user, he attempted to place an order from one of the aforementioned restaurants but was not delivered. He posted, “I attempted to place an order, but it was automatically cancelled after a while, and the restaurant is now showing as closed.” It is important to note that Zomato is the market leader for meal delivery services.

    In a recent report, broking firm Motilal Oswal stated that Zomato’s 58% market share in the food delivery sector increased its lead over Swiggy, which was just launched. Swiggy held a 42% market share, the broking added. In the meantime, Blinkit, a significant player in quick commerce owned by Zomato, maintains its lead in the quick “10 minute” delivery sector with 46% of the market, followed by Zepto (29%) and Swiggy Instamart (25%).

    Some X users expressed gratitude for the change, while others called for stricter measures to be taken against these dishonest eateries.

    An X user commented, “It’s good to see an update from your side regarding the issue that was raised by some users.”

    So you didn’t check those restaurants’ FSSAI licenses? asked another. 

    Another person claimed, “I don’t believe Zomato even visits the restaurant or cloud kitchen. It must be completely online.”

    “If these eateries were selling illegal goods, you should contact the police right once; “delisting” is certainly insufficient,” said one X user.


    Zomato’s Unusual Job Listing Sparks Widespread Buzz
    An unusual job listing by Zomato has caused a stir, attracting attention and sparking discussions about its unconventional requirements.


  • An Unusual Job Listing by Zomato Causes a Stir

    Deepinder Goyal, the CEO and co-founder of Zomato, posted an odd job opening on his social media pages on November 20. Goyal stated in his posts that he is seeking a chief of staff who will be required to pay INR 20 lakh instead of receiving a salary for the first year.

    The posts quickly went viral when the job application caught people’s attention. Among the many attributes included in the job description were “a lot of common sense, communication skills, empathy, and not a lot of experience.” It stated that the chosen individual would supervise every aspect of establishing Zomato’s future. However, the INR 20 lakh “fee” and the zero salary package for the first year were what attracted internet users’ attention.

    Why Zomato Opted for Such Posting?

    Instead of applying for a glamorous, well-paying job that will make applicants look cool in front of themselves or the people they want to impress, Zomato thinks that people should do it for the learning opportunities it offers. Regardless of their success in this position, consider this a fast-track learning programme for individuals on a personal and professional level. Additionally, the company prefers learners above resume builders for this position, as per the post.

    Furthermore, Goyal stated that the “fees” would be sent directly to the company’s Feeding India effort and that the corporation is not attempting to save money by charging the applicants. The chosen individual will receive an additional INR 50 lakh from Zomato to donate to their preferred charity. The CEO added that the emoluments would be modifiable at the start of the second year and that the chosen chief of staff would begin receiving the regular wage (more than INR 50 lakh) at that point. However, both company executives and online users had significant reactions to the posting.

    Mix Reaction

    Some praised the action, but others expressed doubt and questioned the job posting. The entire social media domain was busted with comments and opinions: “The job posting seems like a really “maverick” way to find the right mindset candidate,” Tata iQ’s chief people officer (CPO), Amit Sachdev, told one of the media outlets. Limiting the quantity of applicants is the sole goal of establishing the financial requirements. This streamlines the entire process and provides you with a short list of potential customers right away. Additionally, according to Sachdev, the posting disqualifies any applicants who are only interested in gaining money or experience. 

    Similarly, a small number of banks would be prepared to finance the job role, in contrast to traditional educational courses, as noted by some users. Then, there were questions about whether the job posting broke any labour regulations, such as the Industrial Disputes Act, the Minimum Wages Act, and the Payment of Wages Act. Many drew attention to the fact that failing to pay an employee’s salary for a year while collecting fees carries severe penalties for coercive work practices, including criminal culpability and legal action.


    Zomato Eyes $1 Billion QIP Debut by December
    Zomato plans a $1 billion QIP debut in December, marking a significant step in its growth strategy and enhancing its market presence.


  • The Zomato District App is now Available for iPhone and Android Users

    The ‘District’ app is the most recent venture of Gurgaon-based food delivery giant Zomato. The goal of this new platform is to serve Zomato’s expanding “going-out” business, which includes reservations for restaurants, events, and cinema tickets. After the rapid commerce platform Blinkit and the food delivery service Zomato, this is the company’s third consumer-facing venture.

    Zomato made a calculated decision to enter the going-out market in order to increase its revenue sources and take advantage of the growing entertainment sector. In August 2023, the company paid a hefty INR 2,048 crore to acquire Paytm’s events and ticketing division, strengthening its dominance in this market.

    Attracting Features

    The District app provides a wide range of services, including the ability for users to reserve movie tickets from multiple chains, including Cinepolis and PVR-Inox. Bookings for plays, concerts, and other live events are made easier by the app. Zomato‘s vast restaurant network allows users to book tables at eateries.

    Locking Horns With BookMyShow

    Competition from well-established firms like BookMyShow (supported by Reliance), which presently commands a sizable market share in movie ticketing, is heightened by Zomato’s foray into the going-out sector. Nonetheless, Zomato might have a competitive advantage due to its well-known brand, large user base, and substantial financial resources.

    Zomato intends to gradually move services from its main app, the Insider app, and Paytm’s platform under the District app, which would house its going-out businesses. This calculated action will improve emphasis on the main offerings and streamline the user experience.

    Zomato is in a strong position to benefit from the rising demand for entertainment and leisure activities as it keeps extending its presence in the going-out market.

    Zomato and Paytm Deal

    In an exchange filing on August 28, food delivery giant Zomato said that it has successfully acquired Wasteland Entertainment Private Limited (WEPL) and Orbgen Technologies Private Limited (OTPL), Paytm’s event ticketing subsidiaries. The Insider and TicketNew platforms are run by WEPL and OTPL, respectively. On June 16, media outlets first revealed that Paytm was in negotiations to sell Paytm Insider to Zomato, owned by Deepinder Goyal, who wants to grow the “going-out” industry.

    Paytm, a company based in Noida, also attested in a different filing that the events and movie tickets business was successfully transferred to Zomato on August 27. To ensure a seamless and continuous experience for users and merchant partners, the movie and event tickets will be accessible on the Paytm app, as well as on the TicketNew and Insider platforms, for a maximum of 12 months during the transition time. Approximately 280 current workers of the entertainment ticketing company will transfer to Zomato as part of the agreement.

     According to Paytm, the company’s goal is to concentrate on the delivery of financial services and payments. Following aggressive investments in the popular rapid commerce sector, the deal represents a significant step towards Zomato expanding its operations beyond food delivery.


    Zomato Eyes $1 Billion QIP Debut by December
    Zomato plans a $1 billion QIP debut in December, marking a significant step in its growth strategy and enhancing its market presence.


  • Zomato Aims For a $1 billion QIP Debut in December

    According to many media sources, food delivery and fast commerce giant Zomato Ltd. has selected investment bank Morgan Stanley and started developing its projected qualified institutional placement (QIP) offering of up to INR 8,500 crore (about $1 billion).

    Depending on the state of the market, Zomato plans to deploy the QIP in December. According to the sources, the syndicate may be expanded to include one or two additional investment institutions. According to them, the final sale size might fall between $800 million and $1 billion. The Zomato QIP proposal follows its rival Swiggy Ltd.’s massive INR 11,327 crore IPO, which went public on the stock exchanges on November 13 with a 7.69% gain. Over the IPO price of INR 390, the stock made its NSE debut at INR 420 per share.

    Recent Performance at BSE

    Even though Zomato‘s stock price is down 9.6% from its 52-week peak of INR 298.2 on September 24, the company’s stock has increased by about 118% so far this year. On November 14, Zomato’s shares ended the day up 4.27% at INR 269.6 per share on the BSE. Zomato’s funding proposal is presently awaiting shareholder approval. Up until November 22, shareholders have the opportunity to vote in favour or against the proposal.

    Justification for Fundraising

    Zomato told its investors that the $1 billion fundraise was necessary to bolster its balance sheet at this time and that it has no plans to acquire any minority businesses or make any minority investments. In around three years, Zomato’s consolidated annualised adjusted revenue has increased fourfold, from INR 4,640 crore at the time of its July 2021 IPO to INR 20,508 crore at this time (Q2FY25 annualised). Zomato informed its shareholders in a notice asking for their vote on the fundraising proposal, “Our cash balance has decreased from INR 14,400 crore to approximately INR 10,800 crore in the same time period (primarily due to funding past quick commerce losses and some equity investments and acquisitions).”

    Given the competitive environment and the considerably greater scale of Zomato’s business now, it further stated that even though the company is currently making money (as opposed to a losing business at the time of the IPO), it feels that it needs to improve its cash balance. “The company wants to make sure that Zomato is on an even playing field with its rivals, who are raising more money, but it also thinks that capital alone does not grant anyone the right to succeed (and that service quality is the primary determinant of success),” the company stated.


    Blinkit’s 10-Minute Delivery Fleet Now Includes PS5 and More
    Blinkit expands its 10-minute delivery service to include popular items like the PS5 and baggage, enhancing fast access to essential and high-demand products.


  • In Just 10 Minutes, Blinkit’s Massive Order Fleet will Bring PS5, Baggage and More

    According to a media report, Blinkit, Zomato’s rapid commerce division, has started a pilot programme to test a large-order fleet intended for delivering heavier consumer goods within the Delhi NCR area.

    Geysers, air purifiers, luggage bags, and PlayStations are among the things handled by the fleet, according to the report, which guarantees delivery within a 10-minute interval.

    Aligning with the Concept of Express Dark Stores

    As the rapid commerce industry faces growing competition to increase average order values (AOV), the initiative is consistent with Blinkit‘s stated aspirations to create express dark stores for 30-minute delivery of high-value items. As of right now, Blinkit’s AOV is INR 660, up 8% from INR 607 during the same quarter previous year. Zomato refused to share more information regarding the experimental programme as stated in the report.

    Swiggy’s Plan            

    The move coincides with rivals in the rapid commerce market investigating new product categories. According to recent remarks made by Swiggy CFO Rahul Bothra about the company’s impending IPO, rival Swiggy Instamart is creating its own infrastructure for longer delivery times for some categories, but it intends to concentrate on kitchen appliances rather than big electronics.

    A broader deployment in other major metropolitan regions where Blinkit works may result from the pilot’s success in Delhi NCR.

    Competition in Quick Commerce Space Getting Stiffer

    Quick Commerce and e-commerce platforms are engaged in a fierce battle in the thriving online retail market, blurring the boundaries between their business models and encroaching on one another’s territory as part of their expansion strategies.

    For example, fast commerce platforms such as Swiggy, Instamart, Zepto, and Zomato’s Blinkit used to be recognised for delivering groceries and necessities in a matter of minutes, but they have since expanded into other categories, including apparel, cosmetics, toys, and presents. Conversely, e-commerce giants like Amazon intend to join the q-commerce market, and Flipkart has already done so, offering product delivery in less than one hour.

    Customers’ purchasing habits have changed as a result of this progression; they now anticipate that every good, from skincare to gifts to dairy products, will arrive at their door in a matter of minutes. The competition’s ultimate winners are shoppers who value convenience.

    In 2020, it all began with the prompt delivery of groceries, food, and other necessities. However, by introducing a variety of categories like fashion, beauty, electronics, toys, home appliances, kitchen supplies, and more, rapid commerce titans like Blinkit and Zepto are stepping into the world of e-commerce. 

    By strengthening the rapid commerce platforms, this plan will make it more difficult for conventional kirana stores and e-commerce competitors Flipkart and Amazon to compete. Expanding their logistics network beyond groceries and necessities calls for greater manpower as well as the availability of dark stores to hold a high number of SKUs for quicker last-mile deliveries.


    Swiggy’s IPO Unlocks INR 9,000 Crore ESOPs for 5,000 Employees
    Swiggy’s IPO offers INR 9,000 crore in ESOP value for 5,000 employees, marking a major opportunity for staff as the company goes public.


  • Zomato and NSE Collaborate to Provide Food Delivery Partners With Financial Literacy Training

    The National Stock Exchange of India (NSE India) and Zomato, led by Deepinder Goyal, have teamed up to encourage financial literacy among its delivery partners. As part of the collaboration, Zomato and NSE will conduct financial literacy seminars around India to teach the delivery partner community the ins and outs of managing personal finances.

    I am pleased to announce our collaboration with NSE India as a measure to raise financial awareness among delivery partners onboarded on Zomato. To teach the delivery partner community the ins and outs of managing personal finances, we will collaborate to conduct financial literacy courses throughout India, Goyal posted on X.

    First Workshop in Hyderabad

    On October 22, 2024, the inaugural financial literacy training took place in Hyderabad, Telangana. More than 2,000 delivery partners voluntarily participated in the event, Goyal said. According to Goyal, these programmes are specifically designed to meet delivery partners’ requirements. 

    The goal of these financial literacy workshops is to provide partners with the fundamental knowledge and abilities needed for effective money management, saving, and growth. “I hope these sessions act as a foundation for all our delivery partners to manage, save, and grow their finances and assist them on their path to financial independence,” Goyal noted further.

    Expanding Workshops and Other Initiatives of Zomato

    Zomato’s extensive network of delivery partners will be able to access financial literacy as the courses progressively spread to further Indian cities. NSE India plays a crucial role in the collaboration because of its extensive background in financial education and awareness initiatives.

    In addition to prioritising financial literacy, Zomato has been tackling food waste by introducing the creative ‘Food Rescue’ project. Due to the monthly cancellation of over 4,000 orders, a significant quantity of food was at risk of going to waste. Zomato responded by creating a system that enables neighbouring customers to purchase cancelled orders at significantly reduced costs. In addition to reducing food waste, this programme gives consumers access to reasonably priced meals. Orders that are cancelled are shipped in their original, untouched packaging.

    The company tackles two challenges by giving customers affordable options and reducing food waste by supplying them with high-quality, discounted meals. This action aligns with Zomato’s overarching goal of lowering food costs and increasing accessibility while implementing environmentally responsible procedures. Zomato’s growing vision for social responsibility is seen in both the ‘Food Rescue’ project and the financial literacy classes. By placing a high priority on sustainability and financial education, Zomato not only helps its delivery partners become financially independent but also leads by example in the collaborative economy.


    SEBI Warns on Virtual Stock Games Using Real-Time Data
    SEBI warns investors about the risks of virtual stock games that use real-time market data, citing potential regulatory concerns.


  • Zomato Offers Discounted Cost for Cancelled Orders Through its ‘Food Rescue’ Service

    On November 10, food delivery giant Zomato unveiled a new programme dubbed “Food Rescue” that aims to cut down on food waste by allowing local customers to purchase recently cancelled orders at a reduced price. Customers, eateries, and delivery partners are all anticipated to gain from this innovation.

    Despite Zomato’s no-refund policy, CEO Deepinder Goyal stated that more than 400,000 purchases are cancelled every month.  Order cancellation results in a significant quantity of food waste, hence Zomato discourages it. Goyal said on social networking site X (previously Twitter) that despite strict restrictions and a no-refund cancellation policy, over 4 lakh perfectly good orders are cancelled on Zomato by customers for a variety of reasons.

    CEO Emphasised on Reducing Food Wastage

    Finding a solution to save the food from going to waste is the first priority for the restaurant sector as well as for customers. Goyal added.

    Food Rescue is a new feature that the brand is launching today! Goyal explained that cancelled purchases will now appear for local clients, who can purchase them at an unbeatable price in their original, untouched packaging and have them delivered in a matter of minutes.

    How the New Feature Works?

    Customers who live within three kilometres of the delivery partner holding the order can see cancelled orders on the app thanks to the “Food Rescue” feature. To preserve quality, this option will only be available for a brief period of time. To maintain freshness, some products—such as shakes, ice cream, and other foods that are sensitive to temperature—are not included in this section. Furthermore, non-vegetarian items will not be displayed to vegetarian patrons.

    Customers that live close to the initial order will not be able to buy it in the interim. Both the restaurant partner and the original customer will get a share of the new customer’s payment if it was made online. With the exception of required government taxes, Zomato will not keep any of the earnings.

    How Will it Benefit the Restaurants and Delivery Partners?

    If the order is successfully claimed, restaurant partners will get paid for the original order plus a percentage of the new customer’s purchase. Using their partner app and dashboard, partners can simply choose not to take part in the Food Rescue service. Delivery partners will receive payment for the full trip, which includes both the initial pickup and the last delivery to the new client.

    Zomato’s most recent shareholder letter claims that during the previous quarter, the platform had an average of 498,000 active delivery partners each month. Zomato has been aggressively introducing a number of new features lately. These include a feature that was introduced in June that shows the total number of orders users have placed on the app, as well as “Brand Packs,” which provide extra savings on meals from restaurants that customers usually purchase from.


    Introducing “Order Scheduling” from Zomato
    Zomato’s new ‘Order Scheduling’ feature lets users pre-order meals up to two days in advance. Available in 35,000+ restaurants across 30 cities, like Mumbai, and Bengaluru.


  • The CEO of Zomato Provides Clarification Regarding Button Mushrooms With a “Future Packing Date” Label

    On November 4, 2024, Zomato’s CEO, Deepinder Goyal, claimed that a “manual typing error on the vendor’s side” was the reason behind the discovery of 90 packets of button mushrooms branded with a “future packing date” during a food safety regulator’s raid at the company’s Hyperpure warehouse in Hyderabad. 90 of these button mushroom packets were found to have inaccurate packaging dates by the Food Safety and Standards Authority of India (FSSAI) team. Hyperpure is a business-to-business (B2B) vertical offered by Zomato.

    Goyal said in a post on the social media site X that the company’s warehouse team had already discovered these button mushrooms and had rejected them during an internal quality control (QC) process.

    Typing Error on Vendor’s Side

    This is not typical and was caused by a vendor-side manual typing error. However, the vendor in question has been removed from the company’s database. Goyal went on to say that Hyperpure’s personnel were able to spot this problem early on, thanks to the company’s strict internal policies and technological processes.

    Goyal said that they are dedicated to maintaining industry standards for food safety and are focused on ensuring that product quality is maintained throughout the supply chain.

    “We received an A+ rating, and I’m not sure why the media is talking about these few packets of mushrooms, worth Rs 7,200 (out of the crores of inventory in the warehouse), that were never going to reach customers,” the co-founder of Zomato stated.

    Hazardous Conditions at Zomato Hyperpure Warehouse in Hyderabad

    On October 29, the food safety officials paid a visit to the Zomato Hyperpure warehouse located in Kukatpally, Hyderabad. It was discovered that the establishment was using a state licence to operate.

    The officials observed food safety concerns at the warehouse during their visit. Team reported that 18 kg of button mushrooms with a “future date of packing” were discovered. The label read ‘October 30, 2024’, yet the inspection was conducted on October 29.

    In addition, the team observed that the warehouse was “open directly to the outside environment without a proper insect-proof screen” and that house flies were present inside. Furthermore, some of the food workers were discovered without their aprons and hair caps.

    This episode follows a previous finding of expired items during an inspection at another Blinkit warehouse that is also run by Zomato. In response to the FSSAI’s findings, Blinkit pledged to take corrective steps. Goyal maintains that despite recent criticism, Zomato takes safety standards seriously and says tech-driven quality checks shield customers from the labelling error. Zomato’s leadership is dedicated to improving procedures to prevent future issues because food safety is still a delicate topic in India, especially during festive seasons.


    Introducing “Order Scheduling” from Zomato
    Zomato’s new ‘Order Scheduling’ feature lets users pre-order meals up to two days in advance. Available in 35,000+ restaurants across 30 cities, like Mumbai, and Bengaluru.


  • Introducing “Order Scheduling” from Zomato

    Zomato, a well-known online meal ordering service in India, has added a new feature that will allow users to plan and pre-order their meals. The newly introduced feature is a replica of Swiggy’s food scheduling model. Zomato claims that the new feature, called “Order Scheduling,” allows customers “complete control over when their food is delivered” by enabling them to plan deliveries from two hours to two days in advance. More than 35,000 eateries in 30 cities, including Delhi, Bengaluru, Mumbai, Pune, Raipur, Ahmedabad, and others, presently provide this new feature.

    Zomato Order Scheduling: How To Do It?

    Zomato’s new Order Scheduling function can be accessed by opening the app and selecting the “Schedule” option under the “All Restaurants” section in the Delivery page. Zomato will provide a selection of nearby eateries when users tap on it and choose their favourite time and day.

    Put the desired food in the cart now. Users will see a card on the bill summary page that reads, “This is a scheduled delivery,” and it will inform them that their order will be ready a few minutes prior to the time of delivery. The app lets customers cancel their order up to three minutes prior to the planned time if they need to change their plans or don’t want the meal to be delivered.

    Restaurants that have regularly followed kitchen preparation times will be added, according to Zomato, and they will be informed in advance so that they have enough time to prepare and deliver the order. Prior to the introduction, Zomato began testing the functionality of this feature in August of this year, but it was only available in a few cities and was only available for deliveries totalling INR 1,000 or more.

    Will Restaurants Benefit From the New Feature?

    Customers and Zomato’s restaurant partners both benefit from the Order Scheduling tool. Restaurants can better manage their capacity during dull times and possibly increase their continuous stream of orders by enabling pre-scheduled orders.

    Staff members don’t need any extra training or process adjustments because Zomato has designed the feature to blend in perfectly with the restaurant’s current operations. Notably, restaurants can maintain effective stock and preparation management by selecting which menu items are accessible for planned orders. This increases the service’s dependability by lowering the likelihood that some things will be unavailable during busy or planned periods.

    Making Sure Everything Runs Smoothly

    Zomato has put in place particular measures for order scheduling in order to preserve dependability and timeliness. In order to give these restaurants enough time to prepare orders, the Gurugram-based startup gives them proactive alerts prior to the scheduled delivery time. Additionally, restaurants can choose which items can be ordered in advance, reducing the possibility of last-minute shortages or substitutes.


    Continue: Zomato CEO Deepinder Goyal’s Latest Health Tech Firm Announced
    Deepinder Goyal, Co-founder & CEO of Zomato, launches “Continue,” a new health and mental fitness company. It was founded with an initial investment of INR 50 lakh.