Tag: Wipro BPO

  • Top BPO Companies in India 2025: Best BPO Services, Rankings & Industry Leaders

    In today’s globalized and competitive business landscape, outsourcing has become a strategic approach for organizations looking to streamline their operations and enhance efficiency. India has emerged as a preferred destination for BPO services, offering a vast pool of skilled professionals, cost-effective solutions, and a favorable business environment.

    The business outsourcing Industry is continuing its growth in India, and now this sector has spread its wings in tier 2 and 3 cities. According to Data Bridge Market Research, the business process outsourcing (BPO) market is expected to increase from an initial valuation of $6,077.36 million in 2022 to an ultimate valuation of $12,378.73 million in 2030, with a compound annual growth rate (CAGR) of 9.3 percent from 2023 to 2030. According to Kearney’s Global Services Location Index (GSLI), India continues to serve 56% of the world’s outsourcing demand, solidifying its position as a major center for the industry. Indian BPO companies are known for delivering high-quality outsourcing services across various industries worldwide.

    The term BPO (business process outsourcing) refers to delegating one’s back-end processes to another company (vendor). Major corporations and businesses outsource their back-office work to BPO companies to minimize overhead costs and maximize productivity.

    Business Process Outsourcing
    Business Process Outsourcing

    Business process outsourcing can be segmented into back-office outsourcing and front-office outsourcing.

    1. Back-Office Outsourcing

    Back-office outsourcing services include:

    • Data entry services
    • Processing services
    • Data management
    • Payment processing
    • Surveys

    2. Front-Office Outsourcing

    Front-office outsourcing services include:

    • Order taking services
    • Inbound call center services
    • Customer service support
    • Outbound telemarketing support
    • Help desk support

    Several BPO companies have captured the market by storm. As a result, there is intense competition among BPO providers to stay at the top. Here we will discuss the top BPO companies in India, specializing in back-office and front-office outsourcing services. From data entry and processing to customer service support and telemarketing, explore the leading vendors revolutionizing the industry. Maximize productivity and minimize costs by partnering with the best BPO providers in India.

    Top 15 BPO Companies in India – 2025

    Here are listed the best BPO companies in India that provide the best business outsourcing services and employ a huge population of India.

    BPO Company Current Revenue (2024–2025) Locations Employees
    Tata Consultancy Services $30.18 billion 12 countries 607,979
    Aegis Ltd $19 billion 12 countries 40,000
    Infosys BPM $1.5 billion 14 countries 59,443
    Wipro BPO $10.8 billion 56 countries 245,000 approx
    SunTec India $10 million 3 countries 1,500 approx
    Genpact $4.85 billion 30+ countries 140,000
    EXL Service $2.025–$2.06 billion 12 countries 54,000 approx
    Fusion CX $120 million approx 14 countries 14,000+
    Firstsource Solutions $944 million 6 countries 50,000 approx
    Hinduja Global Solutions (HGS) $623.5 million 8 countries 21,600
    Invensis Inc $750 million 4 countries 1,300 approx
    WNS Global Services Private Ltd $1.3149 billion 16 countries 64,505
    Flatworld Solutions $9.87 million 4 countries 5,000
    Accenture $64.9 billion 52 countries 799,000
    TechSpeed Inc $9.87 million 4 countries 5,000

    Tata Consultancy Services

    BPO Name Tata Consultancy Services
    Website tcs.com
    Headquarters Mumbai, Maharashtra
    Founders Faquir Chand Kohli, J. R. D. Tata
    Founded 1968
    Top BPO Companies in India - TCS
    Best BPO Companies in India – TCS

    Among the most rapidly expanding IT services brands in the world, TCS has been around since 1968 and was an early leader in the information technology sector. Bank reconciliation, payroll, and accounting were among the first tasks given to this BPO company by several Indian clients, notably those in the Tata group. These days, TCS may advise clients in a wide range of industries, including finance, consumer goods, education, energy, utilities, communications, media, and information services. TCS collected a total revenue of US$30.18 billion in its recent financial year (2024-25). This makes TCS one of the biggest BPO in India.


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    Aegis Ltd.

    BPO Name Aegis Ltd.
    Website NA
    Headquarters Mumbai, Maharashtra
    Founders Sandip Sen
    Founded 1992
    Top BPO Companies in India - Aegis
    Best BPO Company in India – Aegis

    Aegis has its presence in over 37 locations scattered across 7 countries. It has over 35 delivery centers in India. The company primarily functions out of Mumbai and has a branch in Bangalore. The company is owned by Essar, a $35 billion conglomerate. Aegis offers its services to companies dealing in healthcare, technology, retail, energy, telecom, finance and accounting, human resources, and enterprise applications. Over 40000 employees work for Aegis Ltd, and it falls under the top 5 BPO companies in India as per the current revenue.


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    Infosys BPM

    BPO Name Infosys
    Website infosys.com
    Headquarters Bengaluru
    Founders N. R. Narayana Murthy
    Founded 1981
    Top BPO Companies in India - Infosys BPM
    Top BPO Companies in India – Infosys BPM

    Founded in April 2002, Infosys BPM Limited is a wholly owned subsidiary of Infosys Limited. This BPO Company is based in Bangalore and provides a wide range of full-range BPM services, including annotation, analytics, business transformation, customer service, digital interaction, and business process as a service (BPaaS), etc. With a mammoth revenue of $1.5 billion (2024-25), Infosys BPM stands as India’s top 5 BPO business.


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    Wipro BPO

    BPO Name Wipro BPO
    Website wipro.com
    Headquarters Bangalore
    Founders Mohamed Premji
    Founded 1945
    Top BPO Companies in India - Wipro BPO
    Top BPO in India – Wipro BPO

    After becoming one of the leading BPO providers in India, Wipro BPO was established in 2002 through the acquisition of Spectramind, a pioneer in the field. Three companies—Wipro, TCS, and Infosys—control the Indian IT services market. This BPO Company offers a wide range of services, including automated reporting, business support consulting, process automation, multi-cloud brokerage (with a single view), data management to drive customization, and more. With a current revenue generation of $10.8 billion (2024-25), Wipro BPO is considered one of the top 10 BPO companies in world.


    The Wipro Story: From Humble Beginnings to Global Tech Leader | Founder | Business Model | Funding | Revenue
    Wipro is a global IT services company offering software development, consulting, and business process outsourcing. Learn more about Wipro, its founder, business model, revenue model, funding, revenue, growth, financials, net worth, and more.


    SunTec India

    BPO Name SunTec India
    Website suntecindia.com
    Headquarters New Delhi
    Founder Rajesh Bhateja
    Founded 1999
    Top BPO Companies in India - SunTec India
    Top BPO Companies in India – SunTec India

    In the year 1999, Rajesh Bhateja established SunTec India. With over 1,500 permanent staff members and 8,530 customers from 50 countries, this BPO company is currently experiencing rapid growth. Consistently ranked as one of India’s top multi-process IT outsourcing businesses, SunTec India is expanding its global footprint. This BPO company provides a wide range of services related to electronic commerce, including website design and development, catalog management, SEO, product image editing, content creation (including writing product descriptions and reviews), store maintenance, order management, and back office support. SunTec India generated a revenue of $10 million in its last financial year (2024-25).


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    Genpact

    BPO Name Genpact
    Website genpact.com
    Headquarters New York, NY
    Founder Pramod Bhasin
    Founded 1997
    Top BPO Companies in India - Genpact
    Top BPOs in India – Genpact

    Pramod Bhasin started Genpact in 1997 with only 20 workers. Genpact, a business process outsourcing (BPO) firm with its present headquarters in New York, debuted on the New York Stock Exchange under the symbol G after a successful initial public offering (IPO) in 2007. This BPO Company assists in cloud computing, data analytics, finance, accounting, sustainability, risk and compliance, intelligent automation, artificial intelligence, etc. Genpact, with its current revenue of $4.85 billion (2024-25), is one of the top 10 BPO companies in India.

    EXL Service

    BPO Name EXL Service
    Website exlservice.com
    Headquarters New York, NY
    Founders Vikram Talwar, Rohit Kapoor
    Founded 1999
    Top BPO Companies in India - EXL Service
    Top BPO Companies in India – EXL Service

    In 1999, Rohit Kapoor with other founders, members, established EXL Service as a software company. In data-driven industries like insurance, banking and financial services, healthcare, retail, and logistics, EXL is the crucial partner for the most successful enterprises and claims companies. This BPO company has formed partnerships with nine insurance companies in the United States, nine worldwide banks, and six healthcare payers in the United States.

    Fusion CX

    BPO Name Fusion CX
    Website fusioncx.com
    Headquarters Ohio, United States
    Founders Pankaj Dhanuka and Kishore Saraogi
    Founded 2004
    Top BPO Companies in India - Fusion CX
    Top BPOs in India – Fusion CX

    Fusion CX, which was once known as Fusion BPO Services, has developed into a significant participant in outsourcing and customer experience transformation. Pankaj Dhanuka and Kishore Saraogi established Fusion CX in 2004, and since then, the company has experienced fast expansion under their direction. Customers in a wide range of industries, including healthcare, life sciences, and others, can benefit from the exceptional customer experience transformation solutions and outsourced services offered by Fusion Communications.

    Firstsource Solutions Ltd.

    BPO Name Firstsource Solutions Ltd.
    Website firstsource.com
    Headquarters Mumbai
    Founders Vipul Khanna
    Founded 2001
    Top BPO Companies in India - Firstsource Solutions
    Top BPO Companies in India – Firstsource Solutions

    Sanjiv Goenka founded Firstsource Solutions in 2001. This BPO company has more than 150 customers around the world, including 18 Fortune 500 companies and 3 FTSE 100 companies. According to Firstsource, they are the go-to organization for business process management and offer transformation solutions that focus on the customer at every stage of the value chain. A wide range of services is provided by Firstsource to clients all over the world. These include consultancy, digital platforms and technology, AI and ML, IT services and solutions, and more. With a net revenue of $944 million, Firstsource is one of the top ten BPO companies in India

    Hinduja Global Solutions

    BPO Name Hinduja Global Solutions
    Website Hgs.cx
    Headquarters Bengaluru
    Founders Parmanand Deepchand Hinduja
    Founded 1914
    Top BPO Companies in India - Hinduja Global Solutions
    Top BPO Companies in India – Hinduja Global Solutions

    Bengaluru, India, is the location of the headquarters of Hinduja Global Solutions Limited, which was established in 1973. HGS provides a wide range of customized outsourced solutions, including strategic consultancy, digital transformation, IT systems integration, intelligent process optimization, and more. The company has over 20,000 (as of 2025) employees spread throughout 34 delivery centers located in eight different countries. With a revenue of $623.5 million, this BPO company is expanding its network, making it one of India’s biggest BPO company.

    Invensis Inc.

    BPO Name Invensis Inc.
    Website Invensis.net
    Headquarters Bengaluru
    Founders Vara Prasad Rongala and Prasad Rao Kotnani
    Founded 2000
    Top BPO Companies in India - Invensis Inc.
    Top BPO Companies in India – Invensis Inc.

    Invensis Inc. started in 2000 with just 6 employees and grew to over 150 by 2005. It became ISO-certified in 2012 and achieved GDPR compliance by 2022.

    Today, Invensis is a global BPO company with offices in the UK, Canada, Australia, and India. With a team of 5,000+ professionals, it serves top clients worldwide, including Fortune 500 companies like Philips, Trend West, 3E, and GRM.

    Invensis supports industries such as logistics, healthcare, retail, telecom, education, and automotive. Its services include finance & accounting, eCommerce support, IT and back-office support, analytics, call center operations, insurance claims processing, and order management.


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    WNS Global Services Private Ltd.

    BPO Name WNS Global Services Private Ltd.
    Website wns.com
    Headquarters Mumbai, Maharashtra
    Founders Keshav R Murugesh
    Founded 1996
    Top BPO Companies in India - WNS Global Services Private Ltd
    Top BPO Companies in India – WNS Global Services Private Ltd

    WNS Global Services Private Ltd. was founded in 1996. It was initially an in-house unit of British Airways and was known as WNS World Network Services. In 2003, the company began offering business management solutions to clients belonging to other industries. Their expertise spans various sectors, including finance and accounting, customer service, research and analytics, technology solutions, and more. WNS Global Services frequently features in the list of the top 10 BPO providers in India and has more than 200 clients from all over the world.

    WNS has more than 60,000 employees and has branches in 16 countries, including 30 cities in India. The current revenue of WNS Global Services is $1.314.9 billion.


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    Flatworld Solutions

    BPO Name Flatworld Solutions
    Website flatworldsolutions.com
    Headquarters Bangalore
    Founder Jacob William
    Founded 2002
    Top BPO Companies in India - Flatworld Solutions
    Top BPO Companies in India – Flatworld Solutions

    In 2004, Jacob William established Flatworld Solutions as a professional company. The operational footprint of this BPO company spans the whole world, with key sales and delivery centers located in India, the Philippines, the United States of America, and the United Kingdom. Flatworld Solutions provides a variety of services, including but not limited to: IT Outsourcing Services, Finance and Accounting Services, Mortgage Support Services, Business Process Outsourcing (BPO) for Healthcare, Creative Services, Data Services, Insurance BPO Services, Data Science Services, and more. It operates in the same space as some of the top 10 BPO companies in India.

    Accenture

    BPO Name Accenture
    Website accenture.com
    Headquarters Bangalore
    Founder Julie Sweet (CEO, Chair)
    Founded 1989
    Top BPO Companies in India - Accenture
    Top BPO Companies in India – Accenture

    Accenture is a top global professional services company and was named one of the best places to work in 2020. Headquartered in Bengaluru, it’s one of India’s top 10 IT firms, working with clients in over 120 countries.

    Known for its strong focus on technology, cloud, data, and AI, Accenture has seen steady global growth. Its wide industry experience and strong global delivery make it highly efficient and competitive.

    TechSpeed Inc

    BPO Name TechSpeed Inc
    Website Techspeed.com
    Headquarters Pune
    Founder Sameer Shimpi
    Founded 2002
    Top BPO Companies in India - TechSpeed Inc
    Top BPO Companies in India – TechSpeed Inc

    Techspeed Inc. is a women-owned tech company offering AI-powered BPO and data services. Founded in 2002 in Portland, Oregon, it now has 300–400 employees with offices in the U.S. and India (Pune).

    They specialize in data mining, processing, and AI/ML solutions. The company is ISO 27001 certified, HIPAA compliant, and BBB accredited.

    Their key services include AI-driven processing, machine learning support, data handling, and chat/service desk support.


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    Conclusion

    India boasts a thriving BPO industry, with the top 10 BPO companies showcasing exceptional services and solutions. WNS Global Services, EXL Service, Wipro BPO, Firstsource Solutions Ltd., Infosys BPO, Aegis Limited, and others lead the pack with their expertise and commitment to delivering outstanding results. These companies offer a wide range of services, including customer support, back-office operations, and technology solutions. Collaborating with these top BPO companies can optimize operations, enhance productivity, and drive business success. With their global presence and innovative approaches, these companies are trusted partners for organizations seeking reliable and efficient BPO services in India.

    Frequently Asked Questions

    Is BPO good for a Career?

    Business process outsourcing (BPO) is one of the fastest-growing sectors. The work environment in the BPO sector is excellent and comes with good wages.

    What is BPO full form?

    Business Process Outsourcing is the full form of BPO.

    How many BPO companies are there in India?

    There are 3699 BPO companies in India.

    What is the common name of BPO?

    Today, business process outsourcing (BPO) is known by many other names. Some popular marketing terms for BPO are sourcing, global outsourcing, right sourcing, right shoring, nearshoring, bestshoring, and offshoring.

    Why should I consider outsourcing to a BPO company in India?

    Outsourcing to a BPO company in India offers several advantages. India has a large pool of skilled professionals, cost-effective solutions, a favorable business environment, and a strong infrastructure. Indian BPO companies are known for their quality services, innovation, and domain expertise, making them attractive partners for businesses looking to streamline operations and reduce costs.

    What is the difference between a BPO and a call center?

    A BPO company performs the back-office tasks of any business like customer support or accounting functions, whereas a call center company handles just telephone calls. The process of outsourcing a specific function of any business to a third party is ‘business process outsourcing’.

    List the top 10 BPO companies in India?

    The top 10 BPO companies in India are:

    • Genpact
    • Tata Consultancy Services
    • WNS Global Services Private Ltd.
    • EXL Service
    • Wipro BPO
    • Firstsource Solutions Ltd.
    • Infosys BPO
    • Aditya Birla Minacs Worldwide Ltd.
    • Aegis Ltd.
    • Hinduja Global Solutions

    Can these BPO companies cater to specific industry needs?

    Yes, the top BPO companies in India offer services across various industries, including banking, healthcare, retail, technology, and more. They have the expertise and experience to cater to specific industry needs and provide tailored solutions accordingly.

    How can I choose the right BPO company for my business needs?

    Choosing the right BPO company depends on your specific requirements and preferences. Consider factors such as industry expertise, service offerings, scalability, pricing, client reviews, and cultural compatibility. Conducting thorough research, requesting proposals, and evaluating their track record can help you make an informed decision.

  • The Wipro Story: From Humble Beginnings to Global Tech Leader

    Wipro Limited, a prominent name in the global IT services industry, is renowned for its innovative approach and commitment to excellence. From its humble beginnings to its transformation into a global powerhouse in information technology, Wipro has been a pioneer in adapting to the changing needs of the digital age. Headquartered in Bengaluru, India, the company has expanded its operations across over 50 countries, providing end-to-end solutions to industries ranging from banking and healthcare to retail and energy.

    Wipro’s strategic investments in cutting-edge technologies such as artificial intelligence, cloud computing and data analytics have strengthened its position as a leader in the IT space. In addition, its strong focus on sustainability, coupled with its net-zero emissions goal by 2040, showcases the company’s commitment to creating a sustainable future.

    In this Startup Talky, we will talk about Wipro’s dynamic journey, its future plans, how it’s navigating the digital transformation wave and its efforts to stay at the forefront of technological advancements in a rapidly evolving market. Read to learn more about Wipro, its founder, business model, revenue model, funding, revenue, growth, financials, net worth, and more.

    Wipro – Company Highlights

    Name Wipro
    Headquarters Bengaluru
    Sector IT software and IT services and consulting
    Founder Mohamed Hasham Premji, Azim Premji
    Founded 1945
    Website Wipro.com

    About Wipro
    Wipro – Industry
    Wipro – Founders and Team
    Wipro – Startup Story
    Wipro – Mission and Vision
    Wipro – Name, Tagline and Logo
    Wipro – Business Model
    Wipro – Revenue Model
    Wipro – Challenges Faced
    Wipro – Funding and Investors
    Wipro – Investments
    Wipro – Mergers and Acquisitions
    Wipro – Growth
    Wipro – Advertisements and Social Media
    Wipro – Awards and Achievements
    Wipro – Competitors
    Wipro – Future Plans

    About Wipro

    Wipro, a globally renowned technology powerhouse stands as a trailblazer among India’s Big Tech elite. Offering a broad spectrum of services, Wipro specializes in IT solutions, business consulting and process optimization. With expertise spanning cloud innovation, cybersecurity, AI-driven solutions, robotics, digital transformation and advanced data analytics, the company caters to a diverse clientele across 167 countries.In 2007, Wipro unveiled its groundbreaking supercomputer series, the Wipro Supernova. Building on this innovation, the company partnered with the Indian Space Research Organisation (ISRO) in 2011 to create SAGA-220, India’s fastest supercomputer at the time. 

    This cutting-edge machine was deployed at the Vikram Sarabhai Space Centre, marking a significant milestone in India’s technological advancements.

    Wipro – Industry

    India’s IT software and consulting industry is on a fast track to growth, driven by the rapid embrace of new technologies and an increasing emphasis on cybersecurity. Projections paint a promising picture for the sector:

    • Revenue Milestone: By 2025, the industry is expected to generate revenue of $1.36 billion.
    • Sustained Growth: From 2025 to 2029, the market is projected to grow at a steady CAGR of 8.14%, reaching a market volume of $1.86 billion by the end of the period.

    With its momentum fueled by innovation and a focus on secure solutions, the IT consulting and implementation sector in India is set to shape the future of technology adoption and business transformation.

    Wipro – Founders and Team

    Azim Premji – Founder & Chairman, Wipro

    Azim Premji - Founder & Chairman, Wipro
    Azim Premji – Founder & Chairman, Wipro

    Azim Premji, born in Bombay (now Mumbai), India, grew up in a family deeply rooted in business. His father, Muhammed Hashim Premji, was known as the “Rice King of Burma” and played a key role in the family’s entrepreneurial legacy. When Muhammad Ali Jinnah, the founder of Pakistan, invited his father to move to Pakistan, he chose to remain in India, staying true to his roots.

    Azim Premji pursued his Bachelor of Science in Electrical Engineering from Stanford University, shaping his future in technology and business. Today, he’s married to Yasmeen Premji and together they have two children: Rishad and Tariq. Rishad Premji, their eldest, now leads as the Chairman of Wipro’s IT business, continuing the family’s influential role in the company’s success.


    Azim Premji | Founder Chairman of Wipro Limited | Philanthropist via Azim Premji Foundation |
    Azim Premji is the non executive member of the Board and Founder Chairman of Wipro Limited. He is an active philanthropist and runs his non-profit organization, Azim Premji Foundation. As of 2019, he has an estimated net worth of $6.5 billion.


    Wipro – Startup Story

    Wipro, now India’s third most-valued IT company, has an inspiring journey that began far removed from technology. Founded in 1945 by Mohamed Hasham Premji in Amalner, Maharashtra, the company started as Western India Vegetable Products Limited, manufacturing vegetable and refined oils.

    After Hasham Premji’s passing in 1966, his 21-year-old son, Azim Premji, took over the reins, leaving Stanford University to lead the business. Under his visionary leadership, the company began diversifying its product portfolio in the 1970s to include bakery fats, ethnic ingredient-based toiletries, baby products and hydraulic cylinders.

    In 1977, the company rebranded as Wipro Products Limited and later as Wipro Limited in 1982, marking a pivotal shift in its identity. The 1980s were transformative, with Wipro capitalizing on the opportunities created by IBM’s exit from India. Collaborating with Sentinel Computer Corporation, Wipro entered the high-tech arena, manufacturing India’s first minicomputer based on the Intel 8086 chip in 1981.

    By 1984, Wipro had launched its software division, initially developing spreadsheets and word-processing tools before shifting focus to offshore software development in the 1990s. The mid-1990s saw Wipro emerge as a leading manufacturer of personal computers and medical diagnostic equipment.

    In 1998, Wipro was India’s second-largest software exporter, having transitioned from a consumer goods company to a global IT leader. Azim Premji’s strategic pivot from products like soaps to software laid the foundation for Wipro’s evolution into a tech giant, driving innovation and success in IT, consulting and business services worldwide.

    Wipro – Mission and Vision

    Mission
    Wipro is committed to enabling clients to achieve their business goals by delivering excellence in processes, quality frameworks and innovative service solutions.

    Vision
    Wipro aspires to be a globally admired organization recognized for its world-class products, solutions and services.

    Wipro Logo
    Wipro Logo
    • Name: Wipro Limited
    • Tagline: Applying Thought”
    • Logo: Wipro’s logo features the company’s name on a clean white background, framed by colorful concentric dots. Redesigned in 2017, the new logo replaced the iconic rainbow flower and symbolizes Wipro’s seamless integration of technology with domain expertise. The concentric circles embody the company’s core values and its strong connections with employees, clients, partners and communities.
    • Tagline Evolution: Wipro’s original tagline, “Applying Thought,” served as a pledge to its customers, reflecting the company’s dedication to excellence in IT services and problem-solving. This timeless phrase encapsulated Wipro’s approach to innovation and its journey of transformation.

    In recent years, Wipro adopted the tagline “Be Digital. Be More” to emphasize its focus on empowering clients with cutting-edge digital solutions and driving meaningful growth in a rapidly evolving technological landscape.

    Wipro – Business Model

    Wipro offers diverse services tailored to client needs, including:

    • IT Services: Solutions to drive digital transformation.
    • Business Process Services: Optimizing workflows for efficiency.
    • Consulting: Strategic advice for complex business challenges.
    • Engineering Services: Cutting-edge product and system designs.
    • Cloud Services: Scalable solutions for modern enterprises.

    Wipro emphasizes strong, mutually beneficial relationships with its partners. These 360-degree partnerships ensure collaborative innovation and seamless integration, benefiting clients with comprehensive, cohesive solutions.

    Global Business Lines

    The company’s restructured global business line model focuses on key growth areas:

    • Cloud solutions
    • Enterprise technology
    • Engineering services
    • Strategic consulting

    This approach ensures Wipro remains at the forefront of industry trends and emerging technologies.

    Wipro’s Service Bureau Model creates a win-win by enabling large companies to share their billing infrastructure with smaller businesses. This collaborative framework helps reduce costs and improve efficiency for all stakeholders.By leveraging cutting-edge technologies, Wipro empowers clients to develop resilient operating models, drive innovation and navigate their digital transformation journeys effectively.

    Wipro – Revenue Model

    Wipro’s revenue generation is primarily driven by its robust IT services division, which offers a diverse range of solutions to clients across industries like banking, retail, healthcare and manufacturing. This segment encompasses key offerings such as software development, IT consulting, system integration and application management. Wipro assists businesses in optimizing operations and navigating their digital transformation journeys. By integrating advanced technologies like artificial intelligence (AI), cloud computing and cybersecurity solutions, Wipro has cemented its position as a leader in the IT services market, significantly contributing to its revenue stream.

    In addition to IT services, Wipro’s business process outsourcing (BPO) division plays a crucial role in driving revenue. This segment manages specific business functions for clients, including customer service, finance and accounting, human resources and procurement. Through its global presence and operational efficiency, Wipro helps clients cut costs, enhance service delivery and focus on their core business operations. The growing demand for strategic BPO partnerships has fueled revenue growth in this sector, as companies increasingly look for ways to boost competitiveness and operational effectiveness.

    Wipro – Challenges Faced

    Wipro has faced notable challenges tied to the leadership changes that began in 2020 when Thierry Delaporte assumed the role of CEO. Delaporte unveiled an ambitious strategy to drive growth, focusing on high-value acquisitions and securing large-scale deals worth $500 million or more. Among the major moves was the $1.4 billion acquisition of Capco, a London-based consulting firm, designed to strengthen Wipro’s value-added services and broaden its client portfolio.

    Despite the initial promise, this approach has encountered hurdles. A significant portion of Wipro’s revenue growth under Delaporte has been acquisition-driven, requiring a substantial cash investment of nearly $2 billion. The sustainability of this model has been called into question, especially as acquired entities like Capco have experienced slowdowns, raising concerns about the long-term viability of such an aggressive expansion strategy.

    Wipro – Funding and Investors

    Wipro continues to fuel its growth and innovation through strong partnerships with key investors and stakeholders.

    Announced Date Transaction Name Money Raised Investors
    Nov 8, 2024 Post IPO Secondary INR 4760 crore PremjiInvest
    Nov 22, 2022 Post IPO Secondary INR 260 crore Societe Generale
    Mar 1, 2018 Post IPO – Equity €900 million Elliot Investment Management
    Sept 1, 2007 Post IPO – Equity MAPE Advisory Group
    Oct 1, 2006 Post IPO – Equity MAPE Advisory Group

    Wipro – Investments

    Wipro’s significant investments, including a $1 billion infusion into AI in 2023, demonstrate its commitment to innovation and future-proofing its services.

    Announced Date Organization Name Funding Round Money Raised
    Mar 5, 2024 SDVerse Corporate Round $5.9 million
    Nov 8, 2022 VMWare Corporate Round
    Mar 1, 2018 Denim Group Corporate Round
    Jan 24, 2018 Harte Hanks Post IPO Equity $9.9 million
    Dec 23, 2017 Imanis Data Corporate Round $2.1 million
    Apr 13, 2016 Emailage Series A $5.7 million
    Feb 2, 2016 Altizon Systems Series A $4 million
    Mar 18, 2015 Drivestream Venture Round $5 million
    Oct 23, 2014 Opera Solutions Series G $8.2 million
    Aug 20, 2013 Axeda Private Equity $12 million

    Wipro – Mergers and Acquisitions

    Wipro’s strategic mergers and acquisitions, including the high-profile $1.4 billion Capco deal, have bolstered its capabilities, expanding its service offerings and global footprint.

    Acquiree Name Announced Date Price
    Applied Value Technologies Dec 16, 2024 $40 million
    Aggne Feb 13, 2024 $66 million
    Rizing Apr 26, 2022 INR 4140 crore
    Convergence Acceleration Solutions Apr 11, 2022
    Edgile Dec 19, 2021 $230 million
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    Wipro – Growth

    Wipro’s growth from FY22 to FY24 showcased resilience and innovation, with steady revenue increases:

    Fiscal Year FY22 FY23 FY24
    Operating Revenue INR 79,312 crore INR 15,387.8 crore INR 16,902 crore (9.8% increase YoY)
    Total Expenses $8.576 billion INR 12,620 crore INR 13,757 crore
    Profit/Loss INR 122,434 crore INR 1,937 crore INR 1,903.1 crore
    Wipro Financials
    Wipro Financials

    Wipro – Advertisements and Social Media

    Corporate Updates

    • Wipro has entered a transformative partnership with Google Cloud, focusing on helping businesses worldwide accelerate their digital innovation and modernization efforts.

    Innovative Product Introduction

    • In 2024, Wipro unveiled a state-of-the-art AI-driven cybersecurity platform, designed to enhance threat detection and response capabilities for organizations.

    Sustainability-Focused Campaign

    • As part of its latest marketing push, Wipro is showcasing its ‘Sustainability as a Service’ solution, underlining its dedication to environmental responsibility and green initiatives.

    Influencer Collaboration

    • Wipro teamed up with renowned tech personality Linus Sebastian to promote its new range of technology solutions, aimed at enhancing consumer engagement.

    10 Interesting and Unknown facts about Wipro
    Wipro is an Indian multinational company founded by Azim Premji that provides IT & consulting services. Here are interesting facts about Wipro.


    Wipro – Awards and Achievements

    Innovation Excellence:

    • Oracle Global Partner Award 2024: Honored for the Doctor’s Payout solution built on Oracle Cloud Infrastructure.
    • The Open Group India Awards 2024: Recognized for groundbreaking innovations in the energy and utilities sector.
    • Intel oneAPI GenAI Hackathon: Triumphed as both winners and runners-up.

    Customer Experience Leadership:

    • Best BPO Award 2023: Celebrated for exceptional outsourcing services and innovative solutions.
    • CX Awards 2023: Achieved runners-up and Highly Commended honors for the Customer Experience Team of the Year.

    Sustainability Recognition:

    • Green Electronics Brand: Ranked second among Greenpeace’s Top 5 Green Electronics Brands.

    Additional Honors:

    • UK Partner of the Year 2023: Awarded at the Tricentis Partner Kickoff.
    • Great Place to Work Certification: Earned by Wipro Switzerland, highlighting a positive workplace culture.
    • WebAward: Received for Outstanding Achievement in Web Development from the Web Marketing Association.

    Wipro – Competitors

    Wipro’s competitors include global IT giants like the following, all of whom are all vying for leadership in technology services, consulting and digital transformation:

    Wipro – Future Plans

    AI: Transforming the Core

    Wipro is shaping the future with a $1 billion investment in its ai360 ecosystem, ensuring AI is at the heart of its internal processes and client solutions. With nearly every employee now skilled in AI, Wipro is building a workforce ready for the future. The company’s collaboration with Intel Foundry is pushing the boundaries of processor technology, developing next-gen AI chips to fuel innovation.

    Driving Sustainability

    Wipro is on a mission to achieve net-zero emissions by 2040, showcasing its unwavering commitment to the planet. Beyond internal efforts, Wipro offers sustainability services to help clients reimagine their business models and decarbonize their operations, making sustainability a shared journey.

    Innovation in Action

    Innovation is Wipro’s compass. By investing heavily in research and development, the company is crafting future-ready technologies. Strategic alliances with leaders like Adobe, AWS and Google ensure Wipro stays ahead of the curve, while its cutting-edge data analytics solutions empower clients to make smarter, faster decisions.

    A Bold Tomorrow

    With a focus on AI, sustainability and relentless innovation, Wipro isn’t just adapting to change—it’s leading the way. Whether through advanced AI capabilities, green initiatives, or groundbreaking partnerships, Wipro is paving a smarter, greener and more innovative path for its clients and industries worldwide.

    FAQs

    What is Wipro?

    Wipro is an Indian IT company providing software services, consulting, and business solutions globally. Founded in 1945, it started as a vegetable oil company before shifting to technology and IT services.

    Who is Wipro founder?

    Wipro was founded by Mohamed Premji in 1945. His son, Azim Premji, later transformed it into a global IT company.

    What is Wipro business model?

    Wipro follows a B2B IT services business model, offering software, consulting, and outsourcing solutions to global clients. It earns revenue through IT projects, managed services, and digital transformation solutions across industries.