Tag: UrbanPiper

Top 12 Best Restaurant Billing Software & Management Solutions in India for 2025

In today’s fast-paced world, running a restaurant involves much more than just serving delicious food. Efficient management of operations, including billing and payment processing, is essential for providing a seamless dining experience to customers while optimizing business productivity. To simplify these tasks and enhance overall restaurant management, investing in reliable restaurant billing software is crucial.

Restaurant billing software is a specialized application designed to streamline and automate the billing and invoicing processes within a restaurant or food establishment. It serves as a digital tool that replaces traditional manual methods of generating bills, calculating prices, and managing financial transactions.

This software typically integrates with other restaurant management systems, such as point-of-sale (POS) systems, inventory management, and customer relationship management (CRM) software. It enables restaurant owners, managers, and staff to efficiently handle billing operations, including generating itemized bills, applying for discounts or promotions, splitting checks, accepting various payment methods, and tracking transactions.

Key Features of Restaurant Billing Software Include:

Menu Integration: The software can be integrated with the restaurant’s menu, allowing a seamless selection of items and automatic calculation of prices.
Table Management: It facilitates assigning tables to customers, tracking occupied tables, and generating bills specific to each table.
Split Billing: The software enables dividing bills among multiple customers or splitting checks based on individual orders.
Tax Calculation: It automatically calculates applicable taxes and includes them in the final bill.
Payment Processing: The software supports different payment methods, including cash, credit/debit cards, digital wallets, and mobile payments.
Reporting and Analytics: It provides insights into sales data, revenue trends, and customer preferences through comprehensive reports and analytics.
Integration with POS and Accounting Systems: Seamless integration with POS systems allows the automatic transfer of sales data for accurate accounting and financial reporting.

In this blog post, we will explore the top restaurant billing software solutions available in the market. Whether you own a small café, a bustling eatery, or a fine dining establishment, these software options can streamline your billing process, increase accuracy, and help you gain valuable insights into your business performance.

Best Restaurant Billing Software:

Let’s embark on a journey to explore the top restaurant billing software options and take your dining establishment to new heights of success. Most of them are not exclusively for billing but for the overall management of various kinds of food outlets. Let’s take a detailed look at the topic.

Feature Comparison Chart of the Best Restaurant Billing Softwares in India

Platform	Pricing (Approx.)	Billing & Invoicing	POS System	Inventory Management	Online Ordering	Loyalty/CRM	Marketing Tools
Vyapar	₹599/year onwards	✔	✘	✔	✘	✘	✘
PetPooja	₹10,000/year onwards	✔	✔	✔	✔	✔	✔
myBillBook	₹399/year onwards	✔	✘	✔	✘	✘	✘
UrbanPiper	₹3,000/month onwards	✘	✔	✘	✔	✔	✔
Ciferon	₹6,000/year onwards	✔	✔	✔	✘	✘	✘
Zipbooks	Free & Paid plans ($15/month onwards)	✔	✘	✘	✘	✘	✘
TouchBistro	$69/month onwards	✔	✔	✔	✘	✔	✘
JustBilling	₹8,000/year onwards	✔	✔	✔	✘	✘	✘
FusionResto	Custom pricing	✔	✔	✔	✔	✔	✔
Restaurant365	Custom pricing (avg. $435/month)	✔	✔	✔	✘	✔	✔
Limetray	Custom pricing	✘	✔	✘	✔	✔	✔
GOFRUGAL	₹1,200/month onwards	✔	✔	✔	✔	✘	✘

Vyapar

Software	Vyapar
Rating	4.4 out of 5
Free Trial	Completely Free
Best For	Managing accounting, invoicing, and inventory for small businesses

Vyapar is one of the most popular billing apps for restaurants in India. They have a very user-friendly interface that makes it extremely easy for users to navigate through the platform. As far as professional bills are concerned, Vyapar has more than 12 invoice templates that can be used by restaurants. It ensures that the data entered is 100% safe and secure, in addition to a heavily protected automatic data backup facility. This makes it one of the top 10 restaurant billing software. They also have special synchronization features that help the client access the app from any device of their choice. They have separate plans for mobile and desktop versions of the app, which can be chosen depending on the convenience of the client.

Pros

Ease of use: Vyapar is easy to use, even for those without accounting experience. Its user-friendly interface makes creating invoices, tracking expenses, and managing inventory simple.
Mobile app: It has a mobile restaurant billing app that allows hotel staff to access their accounts from anywhere. This can be useful for checking invoices, tracking payments, and managing inventory.

Cons

Limited reporting: Its reporting capabilities are somewhat limited compared to other billing and accounting software. This may not be a problem for small hotels, but it could be a drawback for larger ones needing more detailed reports.
No iOS Compatibility: The software’s incompatibility with iOS devices is a major drawback for many customers who exclusively use Apple products.

Vyapar Pricing

Vyapar is a free billing software for restaurants.

PetPooja

Software	PetPooja
Rating	4.7 out of 5
Free Trial	Available
Best For	Efficient handling of billing, orders, inventory, and customer engagement

PetPooja is a simple restaurant POS software that manages all the operations of a restaurant, especially billing. They have a highly simplified interface that lets the user generate bills in three clicks. There is no need for any separate training to use this software. With both keyboard and touchscreen facilities, it works on computers, laptops, and phones. They have a wide range of customizable bill templates which has integrated the necessary facilities to incorporate payments with QR code. This all-in-one restaurant management system works efficiently in all kinds of restaurants and food outlets. They have facilities that let the customers have separate bills in case they want to split and pay. Apart from billing, PetPooja also takes care of other operations like inventory, menus, CRM, reporting, and online ordering. As per the needs of the customer, they can choose a plan and request a free demo.

Pros

Comprehensive features: Petpooja offers a comprehensive suite of features to help hotels and restaurants streamline their operations and improve efficiency.
Cloud-based: It is a cloud-based software that can be accessed from anywhere with an internet connection.

Cons

Difficult Configuration Process: A considerable amount of difficulty has been reported by several users in the app configuration process.
Limited integrations: It does not integrate with a lot of third-party software. This could be a problem for hotels and restaurants that use other software systems, such as property management systems (PMS) or restaurant management systems (RMS).

PetPooja Pricing

₹10,000* first year/per outlet. +₹7,000* renewal from next year.

myBillBook

Software	myBillBook
Rating	4.6 out of 5
Free Trial	Completely Free
Best For	Simplifying invoicing and managing financial transactions for small businesses

myBillBook is one of the most popular billing software amongst restaurants that helps create professional invoices within a short time. In the post-GST era, myBillBook has been able to continue to generate professional bills by making use of its various facilities, including the feature that auto-populates all the mandatory details like GSTIN, HSN/SAC code, GST rate, etc. They have more than 8 GST invoicing formats that can be used to curate a custom-made GST bill. Apart from billing, the software also assists in filing tax returns at various intervals. It has an ISO 27001 certification, which makes this platform 100% safe and secure to trust your data with, making it one of the top 10 restaurant billing software. Additionally, all the data entered is end-to-end encrypted, which safeguards it from any sort of malware attacks.

Pros

Easy to use and navigate: myBillBook has a simple user interface, making it easy for hotel staff to learn and use its various features, even those with minimal accounting experience.
Multilingual support: It supports multiple languages, making it suitable for hotels serving a diverse clientele.

Cons

Limited reporting capabilities: While it provides basic reporting features, some users desire more in-depth and customizable reporting options.
Restaurant billing system generation: It currently does not have a built-in feature for generating e-way bills, which some Indian hotels may require for certain transactions.

myBillBook Pricing

myBillBook restaurant billing software is a free billing software for restaurants.

UrbanPiper

Software	UrbanPiper
Rating	4.5 out of 5
Free Trial	Available
Best For	Enabling online ordering and delivery management

UrbanPiper uses Prime POS, which is a web-based POS System that is specifically designed for restaurants and cafes. They offer a wide range of facilities, including billing, account management, inventory management, delivery integrations, advanced reporting, etc. Its one-year plan costs around INR 10,000, which includes Billing & KOT, point of sales, detailed analytics, POS mobile app, customer support, etc, among other things. Their billing procedures are speedy and reliable, and they are proven to improve the operational efficiency of the restaurants. They are functional in multiple operating systems, including Ubuntu, Microsoft Windows, iOS, Android, macOS, and Linux.

Pros

Point-of-sale (POS) system: This feature allows businesses to process orders, manage payments, and track sales.
Table management: This feature allows businesses to manage table reservations and seating arrangements.
Billing and invoicing: This feature allows businesses to generate invoices and track customer payments.

Cons

Pricing: It can be expensive for some businesses, especially those with few locations.
Initial setup: The initial setup can be time-consuming, especially for businesses with many menu items and locations.

UrbanPiper Pricing

They offer quotation-based. Contact the vendor to get a quotation.

Ciferon

Software	Ciferon
Rating	4.5 out of 5
Free Trial	Available
Best For	Affordable restaurant management

It is a restaurant billing software that is made for restaurants, cafes, and grocery stores. They have a very diverse integration mechanism, which is also very user-friendly. Therefore, one can integrate multiple apps like Zomato, Swiggy, etc, and manage them through a centralized platform. Apart from restaurant billing, they also help with accounting, online integrations, customer management, and inventory management. Additionally, they have integrated payment pathways, making the entire billing process more hassle-free and efficient. They track the money to be received and paid as and while recorded accurately in the account book. Depending on the requirements of the client, Ciferon has different kinds of plans. The prices will also depend on the requirements of the user.

Pros

Scalable solution: Ciferon can be scaled to meet the needs of hotels of all sizes, from small boutique hotels to large chains.
Reliable customer support: It offers reliable customer support to help hotels with any issues they may encounter.

Cons

E-way bill generation: It currently does not have a built-in feature for generating e-way bills, which some Indian hotels may require for certain transactions.
Integration with specific PMS: Its integration with specific PMS systems may require additional configuration or workarounds.

Ciferon Pricing

10,000 Per Outlet, Renewal 6500 per year

Zipbooks

Software	Zipbooks
Rating	4.5 out of 5
Free Trial	Available
Best For	Simplifying accounting tasks and managing financial records

ZipBooks is a cloud-based accounting software designed to cater to the accounting and bookkeeping needs of small and medium-sized businesses such as restaurants, café, etc., offering essential features such as core accounting, financial reporting, online invoicing, expense tracking, and credit card processing. It serves as a comprehensive platform for businesses and bookkeeping firms alike.

Pros

Quick and simple invoicing feature: ZipBooks’ quick and simple invoicing tool has garnered positive feedback from many users. According to them, the UI is elegant and clear, which is good for branding.
Reliable customer support: It offers reliable customer support through phone, email, and live chat to assist hotels with any issues or questions.

Cons

Advanced reporting: It may require additional integrations or workarounds for in-depth and complex reporting needs.
Menu Navigation Issues: Several customers have trouble accessing ZipBooks’ menus.

ZipBooks Pricing

Plan	Price
Starter	Free
Smarter	$15/month
Sophisticated	$35/month
Accountant	Custom plans

TouchBistro

Software	TouchBistro
Rating	4.0 out of 5
Free Trial	Not Available
Best For	Streamlining restaurant operations

TouchBistro is a renowned iPad-based point-of-sale (POS) system specifically designed for the restaurant industry. It offers a comprehensive suite of features and tools to streamline various restaurant operations, including order management, menu customization, tableside ordering, payment processing, staff management, and analytics. TouchBistro is known for its user-friendly interface, flexibility, and robust functionality, making it a popular choice for restaurants of all sizes, from small cafes to large establishments.

Pros

Cloud-based and mobile accessibility: It is a cloud-based software that allows access from anywhere with an internet connection, and it also offers a mobile app for on-the-go management.
Reliable customer support: it offers 24/7 customer support to help restaurants with any issues they may encounter.

Cons

Pricing: It can be expensive for some restaurants, especially those with few locations.
Initial setup: The initial setup can be time-consuming, especially for restaurants with many menu items and locations.

TouchBistro Pricing

Its price starts at $ 69/month*

JustBilling

Software	JustBilling
Rating	4.3 out of 5
Free Trial	Available
Best For	Simplifying billing and invoicing processes

JustBilling is a comprehensive business management software designed for small businesses. It offers a range of features, including billing, invoicing, inventory management, CRM (Customer Relationship Management), reporting, and more. JustBilling helps businesses streamline their operations, automate financial transactions, and improve overall efficiency. It is suitable for a variety of industries such as retail, restaurants, spas, salons, and service-based businesses. With its user-friendly interface and robust functionalities, JustBilling aims to simplify business management and enhance productivity.

Pros

Comprehensive features: It offers a comprehensive suite of features for small businesses. In addition to billing and accounting, it also includes features for inventory management, project management, and time tracking.
Mobile app: It has a mobile restaurant billing app that allows businesses to access their accounts from anywhere.

Cons

Limited reporting: Its reporting capabilities are somewhat limited compared to other billing and accounting software. This may not be a problem for small businesses, but it could be a drawback for larger businesses that need more detailed reports.
Limited integrations: This does not integrate with a lot of third-party software. This could be a problem for businesses that use other software systems.

JustBilling Pricing

Plan	Price
Windows Subscription	₹ 14160
Android Subscription	₹ 14160
IOS Subscription	₹ 14160

FusionResto

Software	FusionResto
Rating	4.5 out of 5
Free Trial	Available
Best For	Seamless restaurant management

With an easy-to-use user interface, FusionResto (RanceLab) is one of the preferred restaurant billing software solutions today. It has integrated POS and inventory management facilities along with basic features. Its software helps serve its customers more efficiently through its multiple KOT functionality and table reservation systems. Apart from billing, the software also provides integrated and centralized accounting services. This web-based platform is compatible with both Windows and iOS. They have priced their plans differently based on the different requirements of the client. So as to finalize the most suitable option, the firm allows you to take a free demo as well.

Pros

Online ordering: Fusion Resto allows businesses to accept orders online through their website or mobile app.
Customer relationship management (CRM): Its CRM system helps businesses track customer interactions and build relationships.
Reporting: It provides detailed reports that can help businesses identify trends and make informed decisions.

Cons

Pricing: It can be expensive for some businesses, especially those with a small number of locations.
Some users have reported issues with the software’s stability and reliability.

FusionResto Pricing

USD $59.00 per month

Restaurant365

Software	Restaurant365
Rating	4.1 out of 5
Free Trial	Not Available
Best For	Streamlining restaurant operations

Restaurant365 is a cloud-based restaurant management software that offers a comprehensive suite of tools and features to streamline various aspects of restaurant operations. It provides functionalities for accounting, financial management, inventory control, recipe costing, payroll, scheduling, and reporting. With its integrated platform, Restaurant365 aims to simplify and centralize restaurant management, helping owners and managers optimize efficiency, control costs, and make data-driven decisions. It is designed specifically for the unique needs of the restaurant industry, providing a robust solution for restaurant financials and operations management.

Pros

Recipe costing: This feature enables restaurants to calculate the cost of their menu items, ensuring accurate pricing and profitability.
Labor management: This feature helps restaurants schedule staff efficiently, track employee hours, and manage payroll.
Scalability: It can be scaled to meet the needs of restaurants of all sizes, from small cafes to large chains with multiple locations.

Cons

Learning curve: While it offers extensive training resources and support, some users may find the initial learning curve steeper than simpler POS systems.
Occasional technical glitches: Users have reported occasional glitches and bugs, but the company is responsive to promptly addressing these issues.

Restaurant365 Pricing

Plan	Price
Essential	$435/month/location, billed quarterly
Professional	$635/month/location, billed quarterly
Custom	Custom Price

Limetray

Software	Limetray
Rating	4.0 out of 5
Free Trial	Not publicly listed
Best For	Restaurants needing branded online ordering, CRM, and marketing automation

This app lets customers book tables directly, has a simple dashboard, and works even when you’re offline to take orders. It helps manage both online and offline orders, keeps track of customer relationships, and gives you daily reports.

Pros:

Easy to use and set up
Supports both online and offline order management
Direct table booking from the app
Good CRM tools to track customers
Provides daily sales and performance reports

Cons:

Can be expensive for small restaurants
Limited customization options for some features
Occasional app glitches or slow loading
Customer support response can be slow at times

LimeTray Pricing:

Plan	Price
Basic	$30/month
Standard	$49/month
Premium	Custom pricing

GOFRUGAL

Software	GOFRUGAL
Rating	4.2 out of 5
Free Trial	Available on request
Best For	Restaurants looking for POS, inventory management, recipe costing, and delivery integration

GoFrugal Restaurant POS is designed to make restaurant operations easier and more automated. It handles billing, inventory management, bookkeeping, report generation, mobile orders, recipe management, and more, helping staff manage everything with minimal effort. The TouchPOS feature allows quick billing with a clear view of table availability, pending bills, and staff assignments. With inventory and recipe management, you can track ingredients for popular dishes to maintain consistent taste. The web and tablet cloud POS ensures fast access to orders, billing, and detailed sales reports anytime, anywhere.

Pros:

Automates billing, inventory, and bookkeeping for smoother operations
TouchPOS provides quick billing and visual table management
Recipe and kitchen order management ensures consistent dish quality
Cloud-based access on web and tablet for reports and order management on the go
Suitable for restaurants of all sizes, including multi-branch setups

Cons:

Can be complex to set up initially for small teams
Pricing may be high for very small or new restaurants
Some users report occasional software glitches or slow updates
Customer support response can sometimes be slow depending on location

Pricing

Plan	Price
Starter	₹500/user/month
Standard	₹1,200/user/month
Professional	₹2,500/user/month
Enterprise	Custom pricing

Conclusion

Today, restaurant billing software has gone much beyond what the name suggests. They have evolved as relevant POS systems, wherein they cater to each and every aspect related to running a restaurant. This software is not only limited to restaurants but to any kind of food outlet. There are more options available if one sets out to look for general billing software. However, one needs to look at all the available options that align with their requirement before confirming with one. Most of these software offers a free demo before one purchases a paid plan. By making use of this facility, the clients can ensure the cost efficiency and smooth functioning of the business.

FAQs

What is restaurant billing software?

Restaurant billing software is a computer program designed specifically for managing billing and invoicing processes in restaurants. It helps automate and streamline various tasks, such as generating bills, processing payments, and managing customer orders.

Why do restaurants need billing software?

Restaurant billing software offers numerous benefits, including efficient billing processes, accurate invoicing, streamlined payment collection, improved order management, inventory tracking, and comprehensive reporting. It saves time, reduces errors, and enhances the overall operational efficiency of restaurants.

What are some of the popular restaurant billing software?

Some of the popular billing software for restaurants include Vyapar, PetPooja, myBillBook, UrbanPiper, Ciferon, JustBilling, TouchBistro, and more.

What features should I look for in restaurant billing software?

When choosing a restaurant billing software, consider features such as menu management, table and order management, customizable bill generation, split billing options, integrated payment gateways, tax calculations, inventory tracking, CRM integration, and robust reporting capabilities.

Is restaurant billing software easy to use?

Yes, most restaurant billing software solutions are designed to be user-friendly and intuitive.

Can restaurant billing software handle multiple payment options?

Yes, popular restaurant billing software usually supports various payment options, including cash, credit cards, debit cards, mobile wallets, and even gift cards.

How can I choose the right restaurant billing software for my business?

To choose the right restaurant billing software, consider your specific needs, budget, and the scalability of the software. Researching different options, reading customer reviews, and requesting demos or trials to assess the user experience and compatibility with your existing systems is recommended.

Which are the free restaurant billing software?

Some free restaurant billing software in India include Vyapaar and a few with free trials available.

August 14, 2025

Ashish Saxena Discusses How UrbanPiper is Revolutionising Restaurant Operations with Game-Changing Tech Solutions

In this insightful interaction with StartupTalky, Ashish Saxena, President of UrbanPiper, shares how the company evolved from creating a loyalty platform for restaurants to offering complete technology solutions. He explains how the company shifted focus to solving operational challenges with products like Meraki and Hub, which help streamline restaurant operations. Saxena talks about the growing impact of technology in the restaurant industry, focusing on trends like voice ordering and dynamic pricing. He also highlights how UrbanPiper simplifies operations for both small and medium restaurants, mentioning partnerships with global brands and its expansion into markets like the U.S., Canada, the Middle East, and the UK.

StartupTalky: What was the initial idea behind starting UrbanPiper, and how has the company evolved since then?

Mr. Saxena: The idea for UrbanPiper began in 2014 as an effort to create a loyalty platform for restaurants. Programs like Starbucks Rewards showed us how a simple tool could build meaningful customer relationships, and we wanted to bring that to restaurants in India. But as we worked closely with restaurant owners, we realized there were far deeper operational challenges that needed to be solved first—challenges that directly impacted their ability to run efficient businesses.

By 2016, we had officially launched UrbanPiper to address these operational challenges through practical and reliable technology solutions. Our first product, Meraki, helped restaurants establish their online ordering systems through branded websites and mobile apps, giving them complete ownership of their digital storefront.

Around the same time, the food delivery landscape in India was changing rapidly. Platforms like Foodpanda, TinyOwl, Uber Eats, Zomato, and Swiggy were becoming indispensable for customers, but they brought a new layer of complexity to restaurants. Managing orders, menus, and item availability across multiple platforms quickly became a logistical challenge, often leading to errors, inefficiencies, and lost opportunities.

That’s when our product, Hub, took shape. We built it as a platform to help restaurants streamline their operations effortlessly across all delivery channels. With Hub, they can publish menus, manage orders, and get a unified view of their entire business—across brands, locations, and delivery platforms—all from a single interface. It even integrates seamlessly with their point-of-sale system, making day-to-day operations smooth and efficient. It was built to solve a very real, everyday problem for restaurateurs, and it remains the cornerstone of what we offer today.

The journey since then has been one of constant evolution. UrbanPiper has now grown into a full technology stack that includes POS systems, third-party delivery integrations, inventory management, order reconciliation, kitchen display systems, kiosks, and much more. These comprehensive solutions are now trusted by over 45,000 restaurants across 30+ countries, including global names such as McDonald’s, KFC, Pizza Hut, and Subway.

While the journey has taken us to a global stage, our focus has always been the same: listening to restaurants, understanding their challenges, and building solutions that help them do what they do best.

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StartupTalkyAnish Sharma

StartupTalky: How do you see the restaurant technology industry changing in the next few years, and what trends do you think will shape it?

Mr. Saxena: The next few years will see restaurants embracing technology in ways that make their operations smarter, more efficient, and more adaptable to changing consumer habits. While online food delivery will remain central to restaurant revenues, we’re already seeing the ecosystem expand. Trends like voice ordering, dynamic pricing, and self-service kiosks are starting to gain adoption, offering new ways for restaurants to engage customers and optimize operations.

Another significant shift is the growing importance of data-driven decision-making. It’s no longer just about collecting data; restaurants need tools that deliver actionable insights. Whether it’s understanding peak order times, refining menu performance, or managing inventory more accurately, data is becoming essential to running smarter and more efficient businesses.

For multi-location and multi-brand restaurants, menu accuracy and operational consistency across platforms remain ongoing challenges. Even a minor error—like an unavailable item showing as in stock—can lead to cancelled orders and frustrated customers. That’s where tools like Periscope come in. Periscope helps restaurants monitor their digital storefronts in near real-time, ensuring menus, stock availability, and other details remain accurate across delivery platforms. By automating what was once a time-consuming manual process, we’re helping restaurants reduce errors and operate with greater precision.

The industry will continue to evolve, but the focus will remain on solving practical, everyday challenges. Restaurants that adopt technology to streamline operations and respond to customer needs more effectively will be better positioned to grow.

StartupTalky: How does UrbanPiper help small and medium restaurants simplify their operations and grow their businesses?

Mr. Saxena: UrbanPiper simplifies operations for small and medium restaurants by offering a single, centralized platform to manage all their online food delivery channels. With integrations across leading delivery platforms like Zomato and Swiggy and seamless connections to their point-of-sale (POS) systems, restaurants no longer need to juggle multiple systems or devices to manage orders, menus, and performance.

By centralizing these workflows, restaurants can make updates—like menu changes or stock availability—quickly and efficiently across all platforms. This not only saves time but also minimizes errors, such as stock mismatches, which often lead to cancelled orders and lost revenue.

For smaller restaurants that operate with tighter resources, our tools significantly reduce operational overhead and manual intervention, allowing them to focus on maintaining efficiency and delivering great customer experiences.

StartupTalky: UrbanPiper serves clients like McDonald’s, KFC, and Subway, as well as local Indian favourites. How do you customise your solutions to meet the unique needs of both global chains and regional restaurants?

Mr. Saxena: The core challenges restaurants face, whether they’re global giants or small, regional favourites, are often similar: ensuring operational efficiency, maintaining accuracy across platforms, and delivering exceptional customer experiences. What varies is the scale, workflows, and infrastructure they rely on, and that’s where our adaptability becomes critical.

For global brands like McDonald’s, KFC, and Subway, the requirements are more complex. They often need tailored workflows, robust reporting, and custom integrations to align with regional delivery platforms and POS systems. For instance, no two regions use identical tools—payment gateways, delivery aggregators, or fulfilment systems—and we invest in building reliable integrations that accommodate these specific needs.

On the other hand, for smaller or regional restaurants, the priority is simplicity and scalability. These businesses need tools that are intuitive, efficient, and easy to adopt—without overcomplicating their operations. Whether it’s ensuring real-time menu updates, managing orders seamlessly, or reconciling data across multiple platforms, our solutions are designed to help smaller restaurants operate like well-oiled machines.

What truly enables this flexibility is the scale and depth of our platform. With official integrations across 350+ POS systems and 70+ delivery platforms globally, we’ve created a system that can adapt to the unique needs of any restaurant, whether they’re a single-location café in Mumbai or a multi-country chain.

At the heart of it all is our commitment to working closely with our partners, understanding their unique challenges, and building technology that doesn’t just fit into their operations but enhances them. This collaborative approach has helped us become a trusted partner for restaurants across 30+ countries, enabling them to scale efficiently, regardless of size or complexity.

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StartupTalkyMuskaan Kapoor

StartupTalky: What changes can U.S. and Canadian customers expect with the rebranding and integration of Ordermark into the UrbanPiper platform?

Mr. Saxena: U.S. and Canadian customers can expect a lot of exciting improvements as we integrate Ordermark into the UrbanPiper platform.

First and foremost, the rebranding isn’t just a name change, it’s about bringing the best of both worlds together. UrbanPiper’s proven expertise in helping restaurants simplify their online operations, combined with Ordermark’s deep roots in the U.S. and Canadian markets, means a more robust, scalable solution.

Customers will see an enhanced platform that offers greater flexibility, powerful reporting tools, stock automation tools, and seamless integrations. For example, UrbanPiper connects with 350+ POS systems, so restaurants can manage all their channels through a single, streamlined dashboard. This kind of operational control will help restaurants of all sizes optimize their workflows and scale with confidence.

Advanced security settings further allow teams to assign role-based access, ensuring data is managed securely.

We’re also focusing on ensuring the transition is smooth. Our team is deeply committed to supporting customers every step of the way — not just during the integration, but as ongoing partners invested in their success.

Ultimately, this is about creating more value for the restaurant community. By bringing Ordermark fully into the UrbanPiper ecosystem, we’re setting the stage to help restaurants operate smarter, grow faster, and serve their customers better.

Rebranding and Integration of Ordermark into the UrbanPiper Platform

StartupTalky: UrbanPiper processes 8 lakh orders daily in India. What key features or strategies have driven this success, and how do you plan to replicate it globally?

Mr. Saxena: The scale we’ve achieved in India—processing 8 lakh orders daily—has been driven by a few fundamental principles: reliability, seamless integrations, and a deep understanding of restaurant operations.

Our official API integrations with 350+ POS systems and 70+ delivery platforms ensure that orders flow seamlessly and menus are managed efficiently, reducing errors like stock mismatches that often lead to cancellations. With 99.99% API uptime, we provide restaurants with the reliability they need to operate smoothly, even during high-pressure times like weekends or festivals when order volumes peak. This reliability is non-negotiable because, for restaurants, every order matters.

The strategy globally is to replicate this foundation while adapting to the unique needs of each market. The challenges restaurants face—whether in India, the U.S., or Europe—are similar at their core, but the systems, workflows, and delivery platforms they rely on can differ significantly. That’s where our adaptability comes in.

We focus on building official integrations with local POS systems and delivery platforms to ensure the same level of seamless compatibility. Additionally, we expand our partner network to provide localized support, helping restaurants navigate region-specific requirements effortlessly.

Ultimately, our approach remains the same: listening to our restaurant partners, understanding their challenges, and delivering solutions that simplify their operations. By staying close to their needs and tailoring our platform to regional requirements, we’re confident in our ability to replicate the success we’ve seen in India on a global scale.

StartupTalky: With investors like Peak XV, Tiger Global, Swiggy, and Zomato, how has their support influenced UrbanPiper’s growth strategy and market expansion?

Mr. Saxena: The support from investors like Peak XV, Tiger Global, Swiggy, and Zomato has been instrumental—not just in enabling growth but also in sharpening our focus on what truly matters: building technology that helps restaurants thrive.

These investors bring far more than just financial backing. Platforms like Swiggy and Zomato are deeply embedded in the food delivery ecosystem, and their insights into industry trends, operational challenges, and partner expectations have been invaluable. This close collaboration allows us to stay ahead of the curve, ensuring our platform continues to address real-world challenges that restaurants face daily.

On the other hand, partners like Tiger Global and Peak XV have provided the strategic guidance and resources that have fueled our global expansion. Their confidence in our vision has empowered us to scale our operations to over 30+ countries, strengthen our platform’s capabilities, and deepen our integrations with 350+ POS systems and 70+ delivery platforms.

Together, this support has helped us focus on building a platform that’s reliable, adaptable, and tailored to meet the diverse needs of restaurants—whether it’s a small café or a global chain. It’s this combination of strategic insight, operational experience, and trust that continues to drive our growth and sets us up to tackle new markets as we expand further.

Zomato: Founders | History | Success Story | Growth | Funding

Zomato is a reputed Indian foodtech company led by Deepinder Goyal. Here’s the story of Zomato’s growth, which covers Zomato valuation, funding, investors and more!

StartupTalkyRishabh Rathi

StartupTalky: What role do integrations with POS systems and delivery platforms play in UrbanPiper’s success, and how do they improve operational efficiency for restaurant owners?

Mr. Saxena: At UrbanPiper, integrations with POS systems and delivery platforms have always been about solving real problems that restaurant owners face every day. Whether it’s a bustling café juggling orders during lunch hour or a multi-outlet brand managing hundreds of deliveries, the operational challenges are the same—too many platforms, too many updates, and too little time.

By connecting with 350+ POS systems and 70+ delivery platforms, UrbanPiper brings all these operations together into a single, unified interface. Imagine a restaurant updating its menu once, and within moments, that change reflects seamlessly across Swiggy, Zomato, and all other delivery platforms. No manual errors, no missed orders—just smooth, reliable operations.

For restaurant owners, this isn’t just about technology; it’s about freeing up time and energy. Teams no longer need to spend hours reconciling orders or dealing with stock mismatches that lead to cancellations. Instead, they can focus on what truly matters—serving great food and creating memorable customer experiences.

We’ve seen how transformative this can be. One of our partners told us how they used to update menus for five delivery platforms individually—a process that took hours. With UrbanPiper, that time shrunk to minutes. For them, it wasn’t just about efficiency; it meant fewer late nights and happier teams.

At its heart, these integrations reflect what UrbanPiper stands for: building tools that simplify the complexities of restaurant operations. Whether you’re running a neighborhood café or a global brand, our goal is to give you the confidence that everything behind the scenes just works—so you can focus on growing your business and delighting your customers.

StartupTalky: You aim to increase your U.S. restaurant base by 10x by 2027. What specific strategies will help achieve this ambitious target?

Mr. Saxena: The playbook for achieving this target remains clear and proven. At UrbanPiper, we believe that to win a market, you need three non-negotiables: a best-in-class product, world-class customer service, and rock-solid reliability. With the integration of Ordermark, we’ve unified the strengths of both platforms, and I can confidently say we now have all three pieces firmly in place to deliver at scale.

Our product is already trusted by over 45,000 restaurants across 30+ countries. We’ve built deep, official integrations with the best POS systems and delivery platforms, ensuring seamless operations. Whether it’s menu management, order flow, or inventory reconciliation, everything works flawlessly—saving restaurants time and minimizing errors. And reliability? It’s a given. With 99.99% API uptime, restaurants can depend on us to perform, especially when it matters most.

What truly sets us apart, though, is the unparalleled 24/7 customer service we provide. Whether it’s through calls, WhatsApp, email, or in-app chat, restaurants can reach us anytime, through any channel they prefer. We don’t just build tools; we stay by our partners’ sides to make sure they succeed.

These strategies aren’t theoretical—we’ve seen them deliver results. In markets like India, UAE, Saudi Arabia, and the UK, some of the world’s largest brands have been working with us for years. We’ve built trust, and deep relationships, and proven our ability to adapt and deliver in diverse geographies.

The foundation is set, and the path is clear. At the heart of it all is our incredible team—a group of talented, relentless individuals who work tirelessly to keep us ahead of the curve. For us, it’s about staying close to our partners, continuing to innovate, and consistently over-delivering on the value we bring. We know what it takes to unlock this market, and we’re fully equipped to get there.

StartupTalky: What are UrbanPiper’s long-term plans for innovation, global expansion, and supporting restaurateurs in the face of the evolving F&B industry?

Mr. Saxena: Our focus has always been on solving real problems for restaurateurs, and that commitment drives our plans for innovation, expansion, and support as the industry continues to evolve.

On the innovation front, we’re continuously building tools that address the operational challenges restaurants face every day. Take Periscope, for example. It gives restaurants a customer’s view of their digital storefronts across platforms, ensuring menus, stock availability, and other critical details remain accurate. This visibility, delivered in near real-time, reduces manual errors and helps restaurants avoid lost revenue opportunities caused by inaccuracies.

We also see enormous potential in AI-powered solutions. From dynamic pricing that helps restaurants optimize their margins to integrating AI across multiple tools to streamline workflows, artificial intelligence will redefine how restaurants operate over the next decade. It’s an area where we’re investing heavily, as we believe it will not only improve operational efficiency but also help restaurants respond faster and smarter to evolving consumer demands.

None of this would be possible without fostering a culture of constant experimentation. At UrbanPiper, we’ve always been clear: standing still isn’t an option. Innovation means taking calculated risks—some ideas will succeed, some won’t, but that’s how we learn, adapt, and uncover solutions that truly make a difference. To drive this forward, we continue to invest in world-class product and engineering talent, empowering our team to stay ahead of the curve.

For global expansion, we’re strengthening our presence in key markets like the U.S., Canada, the Middle East, and the UK. The playbook remains the same: build strong relationships with local POS systems, delivery platforms, and partners, while tailoring our solutions to meet regional requirements. This approach has worked across 30+ countries, and we’re confident it will drive success in new markets.

At the end of the day, our goal is simple: to ensure that restaurants—regardless of size or location—have the tools, support, and technology they need to succeed in a rapidly evolving industry.

Top 10 Popular Restaurant Billing Software

Discover top 10 most popular restaurant billing software solutions to streamline operations, manage invoicing, and enhance financial efficiency.

StartupTalkyAnagha S

January 15, 2025

Tag: UrbanPiper

Top 12 Best Restaurant Billing Software & Management Solutions in India for 2025

Key Features of Restaurant Billing Software Include:

Best Restaurant Billing Software:

Feature Comparison Chart of the Best Restaurant Billing Softwares in India

Vyapar

Pros

Cons

Vyapar Pricing

PetPooja

Pros

Cons

PetPooja Pricing

myBillBook

Pros

Cons

myBillBook Pricing

UrbanPiper

Pros

Cons

UrbanPiper Pricing

Ciferon

Pros

Cons

Ciferon Pricing

Zipbooks

Pros

Cons

ZipBooks Pricing

TouchBistro

Pros

Cons

TouchBistro Pricing

JustBilling

Pros

Cons

JustBilling Pricing

FusionResto

Pros

Cons

FusionResto Pricing

Restaurant365

Pros

Cons

Restaurant365 Pricing

Limetray

Pros:

Cons:

LimeTray Pricing:

GOFRUGAL

Pros:

Cons:

Pricing

Conclusion

FAQs

What is restaurant billing software?

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Ashish Saxena Discusses How UrbanPiper is Revolutionising Restaurant Operations with Game-Changing Tech Solutions

StartupTalky: What was the initial idea behind starting UrbanPiper, and how has the company evolved since then?

StartupTalky: How do you see the restaurant technology industry changing in the next few years, and what trends do you think will shape it?

StartupTalky: How does UrbanPiper help small and medium restaurants simplify their operations and grow their businesses?

StartupTalky: UrbanPiper serves clients like McDonald’s, KFC, and Subway, as well as local Indian favourites. How do you customise your solutions to meet the unique needs of both global chains and regional restaurants?

StartupTalky: What changes can U.S. and Canadian customers expect with the rebranding and integration of Ordermark into the UrbanPiper platform?

StartupTalky: UrbanPiper processes 8 lakh orders daily in India. What key features or strategies have driven this success, and how do you plan to replicate it globally?

StartupTalky: With investors like Peak XV, Tiger Global, Swiggy, and Zomato, how has their support influenced UrbanPiper’s growth strategy and market expansion?

StartupTalky: What role do integrations with POS systems and delivery platforms play in UrbanPiper’s success, and how do they improve operational efficiency for restaurant owners?

StartupTalky: You aim to increase your U.S. restaurant base by 10x by 2027. What specific strategies will help achieve this ambitious target?

StartupTalky: What are UrbanPiper’s long-term plans for innovation, global expansion, and supporting restaurateurs in the face of the evolving F&B industry?