Tag: Trescon ABC Events

  • Trescon ABC: Embracing the Future of Innovation and Digital Transformation

    Wednesday, August 8, 2023: The World AI Show, World Blockchain Summit, and World CX Summit (#TresconABC) concluded on August 3, 2023, with thought-provoking discussions, futuristic innovations, and actionable insights at the Marina Bay Sands Expo and Convention Centre in Singapore.

    With over 1500+ C-level attendees, 100+ speakers, 200+ investors, and 75 exhibitors spread across three dedicated expo zones, the event provided a spectrum of innovations that are pushing Singapore and the APAC region toward a decentralized digital future.

    Naveen Bharadwaj, CEO of Trescon expressed delight on how Trescon ABC is becoming a key platform for innovators and tech titans to accelerate the adoption of net-gen emerging tech solutions. He said, “As the dynamic world of technology continues to evolve, it is our responsibility to empower businesses to navigate the waves of transformation with confidence.”

    With agendas centered around exploring key topics, including the future of AI-powered technologies, blockchain-backed solutions, and CX technologies, to create a seamless digital transformation journey in the present dynamic digital landscape.

    Mithun Shetty, Vice Chairman, Trescon, said,” Trescon ABC serves as a key catalyst that fosters a spirit of collaboration and innovation while driving the world closer to a decentralized and digital future.”

    Day 2 of Trescon ABC events were packed with engaging keynote presentations and captivating panel discussions with the purpose of pushing the conversation further toward the adoption of these new-age emerging tech solutions.

    One such session was the fireside chat from the World AI Show on ‘Building Trustworthy and Ethical AI: Addressing Privacy and Security Challenges’. The chat, moderated by Dr. James Ong, Founder and Managing Director, Artificial Intelligence International Institute (AIII), explored the role of AI in detecting and mitigating cyber threats and data breaches. The panelists, Jeffrey Lim, Director, Joyce A. Tan & Partners LLC, Mark G. KOH, Secretary General, Central and Eastern European Chamber of Commerce in Singapore, and Jenny Tan, President, ISACA SG Chapter, shared some key insights on how to strengthen trust and transparency among all stakeholders and customers.

    Another noteworthy session was the fireside chat on ‘Women in Blockchain: Pioneering the Future of Decentralized Technologies’. The engaging conversation between Fiona Murry, Head of APAC Sales, Ripple and Sonny Mohanty, VP APAC, Nordek, explored the growing contribution by women in the blockchain industry and the future opportunities for women in the industry.

    At the World CX Summit, it was great to witness an engaging session on ‘Embracing the Future of CX: Designing a New Era of Innovation’. The panel, moderated by Babul Balakrishnan, Global Head of Customer Care, Thunes, elaborated on how a customer-first strategy can be utilized to drive loyalty, retention, and advocacy. The panelists, Sachin Sharma, Chief Product & Commercial Officer, Standard Chartered Bank Nexus; Gabriel Lazaro, Head of Digital, Overseas General Insurance, Chubb; Adil Antia, Vice President, Technology & Solutions, FPT Asia Pacific; Joey Tan, Head of Customer Experience (CX), GXS; Sushil Katdare, CX Director, Greater China & Intercontinental Region, GSK, presented their invaluable insights on leveraging customer data insights for personalization.

    Expressing his experience of being a part of the World AI Show, Andy Ta Wee An, Chief Data Officer & Director, Data Analytics & AI (DNA), Synapxe, said, “It was a privilege to be part as a panelist and share my experience at #WorldAIShow. During the session, I shared my views on how AIOPS can be applied to systems, business as well as individual tasks.” He further added,” It is important to understand the considerations for each setting and experiment with tools, data, and practices to make them “quiet norms” to improve workflow processes for better patient outcomes.”

    Sharing his experience of being a part of the World Blockchain Summit, Chin Tah Ang, General Manager, Singapore, Crypto.com, said, ” The experience at the summit was wonderful. I had the opportunity to meet great people, and the panel discussion was very interesting.”

    Attending the World CX Summit, Thiam Kee (Scott) Tan, Product Owner, Core Experience, ShopBack, spoke at length on the impact of the platform that Trescon ABC provides. He said, “It is an interesting combination of events, adding diversity to the topics It was wonderful to learn and interact with industry practitioners and solution provider, to understand how they work, and insights on how they address the challenges.”

    As Day 2 came to a close, the World AI Show, World Blockchain Summit, and World CX Summit (TresconABC), preparations are underway to bring another exciting edition that will empower businesses with next-gen tech solutions and give them a sneak peek of the future. 

    Building on the successes of bringing cross-industry technology leaders together, Trescon is excited to announce the inaugural edition of the Digital Acceleration and Transformation Expo (DATE) in Delhi in November this year. The event underscores India’s innovative temper while establishing a platform that will foster collaboration, knowledge-sharing, and key insights that will have a key impact on India’s innovation ecosystem. The event will feature a diverse range of sessions, panel discussions, and interactive workshops, covering topics such as AI, ML, blockchain, cybersecurity, cloud, fintech, greentech, and more.

    The Trescon ABC events were supported by: 

    • Supporting Partner: EDBI and She Loves Data
    • Community Partner: Cyberverse Foundation, APAC DAO, Binance Viet Nam, She Loves Data
    • Innovation Partner: Karnataka Digital Economy Mission
    • Platinum Sponsor: Dataiku, Tech Mahindra | Altair, Medallia
    • Gold Sponsor: Singlestore, PHOENIX, TELESIGN, Contentsquare, Braze, Locobuzz, Kore.ai
    • Silver Sponsor: Aidetic, HUMBL, MILLIONERO, GPTCoin, FUTURECX,  Metapark, Servicenow, Acquia, Sitecore | FPT, Survey2Connect
    • Bronze Sponsor: WNS – Vuram,  Squirro, neo4j, MIMO, ZOKSH, Zegocloud, InMoment
    • Lead Sponsor: FIRDAOS
    • Presenting Partner: NORDEK
    • After Party Sponsor: U2U FOUNDATION 
    • Pitch Partner: U2U FOUNDATION, FLOIN
    • Exhibitors: SINGAPORE BLOCKCHAIN INNOVATION PROGRAMME, MRMINT, ESPSOFTTECH, KoinBX, Collectors, Corsight AI
    • Official Content Distribution Partner: Zex PR Wire
    • Official Event App Partner: Crowdcomms
    • Association Partner: WOMEN IN BLOCKCHAIN ASIA
    • Executive Roundtable Sponsor: Insider

    About Trescon

    Trescon is a pioneering force in the global business events and services sector, driving the adoption of emerging technologies while promoting sustainability and inclusive leadership.

    Their summits, expos, and conferences create real economic impact by connecting and empowering the key ecosystem of government organizations, regulators, enterprises, corporations, and more. With the help of their 250+ employees across offices in 6 countries, several of their clients have quadrupled their leads, shortened sales cycles by half or less, entered markets three times faster, closed deals within unimaginable timelines, and ultimately grown their businesses.

  • Elevating Customer Experience to New Heights at the World CX Summit

    The much-anticipated 9th edition of the World CX Summit draws to a close at the Marina Bay Sands Expo and Convention Centre, Singapore. Held on August 2–3, the event successfully brought together tech trendsetters, innovators, and CX professionals as they discussed the trends and innovations that can transform the global CX space.

    Wednesday, August 8, 2023: The 9th global edition of the World CX Summit, organized by Trescon, in Singapore, was a resounding success. The event saw an illuminating confluence of leading tech titans, CX business experts, and innovators exploring the new-age tech solutions that are redefining the global CX space.

    Co-located with the World AI Show and World Blockchain Summit as a part of Trescon ABC events, it was held at the prestigious Marina Bay Sands Expo and Convention Centre on August 2–3, 2023. Trescon ABC events further cement Singapore’s position as a global innovation hub and an early adopter of emerging tech solutions.

    The event exceeded expectations with an exceptional turnout and received praise from attendees. The World CX Summit played a pivotal role in shaping the future of the CX space, featuring a successful showcase of cutting-edge solutions, insightful panel discussions, successful use cases, and valuable knowledge exchange the summit facilitated networking, collaboration, and partnership opportunities.

    The two-day event explored a wide array of topics ranging from the future of CX, transforming CX in the digital era, data-driven creativity, redefining CX for taxpayers, and more.

    Top industry leaders explored innovative strategies, trending technologies, and best practices to enhance the customer experience and further drive customer loyalty and satisfaction.

    One such session was the tech talk on ‘The Art of Selecting the Right CX Automation Solution’ by Vishal Agarwal, Co-founder, and CEO, Locobuzz. The talk drove the focus on how businesses can find the perfect balance between functionality and usability.

    Another notable session was the panel discussion on ‘CX Innovation through Martech: Developing A Customer-Centric Ecosystem’. The panel moderated by, Jana Marle-Zizkova Co-founder and CEO, She Loves Data, delved into how businesses can improve customer involvement, brand devotion, and retention by embracing the latest digital advancements. The panelists, Agnisha Ghosh, Regional Director, Digital Media & Advertising Strategy, MetLife; Jeffrey Lin, Director, Solutions Engineering, APJ, Acquia; Jay Bose, Group Head of Martech, AIA Group; Jaspreet Kaur Head of Marketing & Strategic Planning, Sodexo, provided key insights on employing AI/ML for predicting behaviors and extracting data can make marketing more autonomous.

    Speaking about his experience at the World CX Summit, Vineet Sharma, Chief Operations Officer, Pizza Hut South Asia – Yum! Brands, said,“ An impressive line-up of industry-leading solutions and subject matter experts on delivering a seamless CX.”

    Raymond Ran, Assistant Commissioner, Taxpayer eXperience Division, Quality Service Manager, Inland Revenue Authority of Singapore (IRAS), said,“ Never underestimate an event that brings together like-minded and energy-charged professionals. It is fulfilling to be here and a great experience to be invited to share about IRAS’ service mantra and experience with a group of lively audience.”

    The praise for the World CX Summit didn’t just end here, Pamela Choong, Head of Customer Experience, JTC Corporation, said, “I am truly honored to be part of this event. Delighted that we could connect with the audience and received an abundance of thought-provoking questions”.

    “The 9th global edition of the World CX Summit underscores the unwavering commitment Singapore shares in igniting the spirit of innovation and fostering progress in Asia’s technological landscape,” said Shrikanth Prabhu, BU Director, Trescon.

    As the curtain draws on this edition, plans are underway for an even more exceptional edition. Sharing the unyielding commitment to foster innovation and drive global emerging tech adoption, Trescon is delighted to announce the inaugural edition of the Digital Acceleration and Transformation Expo in Delhi this November. The event aims to connect industry leaders, innovators, and stakeholders from various regions to play a central role in the global digital transformation journey.

    The 9th global edition of the World CX Summit is officially supported by:

    • Community Partners – Cyberverse Foundation, She loves data
    • Platinum Sponsor – Medallia
    • Gold Sponsors – Contentsquare, Braze, Locobuzz, Kore.ai
    • Silver Sponsors – Servicenow, Acquia, Sitecore | FPT, Survey2Connect
    • Bronze Sponsors – Zegocloud, InMoment
    • Executive Roundtable Sponsor – Insider
    • Innovation Partner – Karnataka Digital Economy Mission

    About Trescon

    Trescon is a pioneering force in the global business events and services sector, driving the adoption of emerging technologies while promoting sustainability and inclusive leadership.

    Their summits, expos, and conferences create real economic impact by connecting and empowering the key ecosystem of government organizations, regulators, enterprises, corporations, and more. With the help of their 250+ employees across offices in 6 countries, several of their clients have quadrupled their leads, shortened sales cycles by half or less, entered markets three times faster, closed deals within unimaginable timelines, and ultimately grown their businesses.