Are you looking for a good customer feedback tool to know customers’ insights and issues? If yes, then you have come to the right place. Customer feedback is considered very crucial as it helps in understanding the insights and requirements of the customers. Plus, it brings you a group of loyal customers.
Many people within the business industry know the importance of collecting feedback, but along with that, your method of collecting feedback is also essential. To help you with this, we have presented this article containing the top customer feedback tools. These will help you manage more feedback and give the customer a good experience.
There are a number of tools available in the market for a person to select from. To make the work more accessible, the best tools are described below with their features. The customer feedback tools listed down below are pretty different from each other but are very promising.
Some of these target industries include SaaS, local business, or E-commerce. At the same time, some focus on different types of feedback, such as user-generated reviews or NPS scores. You can explore all of these options and select the most suitable one for you. So, let’s get started!
When collecting customer feedback from digital channels, Survicate is your go-to tool. Whether through ad links, emails, or in-product, this tool organizes surveys to gather feedback.
The plus point with Survicate is that it is integrated with various CRM, Customer Support tools, Analytics, and many others. It allows the user to turn on automatic customer feedback collection and analysis. After this, you can receive insights from the customers from all the stages of the funnel.
Features of Survicate
Survicate offers multiple survey distribution channels like websites, links, in-products, email, and others.
You can customize the survey’s color, design, and position easily without coding.
It has CSAT, NPS, CES, and 12 more types of survey questions.
It is integrated with Intercom, Hubspot, and many more native integrations.
There is no time limit on Survicate plans.
2. Typeform
Typeform Website
Next in line is Typeform, which provides surveys, interactive forms, and quizzes to collect customers’ feedback. This tool has an impressive and user-friendly interface. Plus, Typeform provides an extensive library of various visually engaging forms, quiz templates, high-level reports, and surveys.
Features of Typeform
Typeform offers endless questions and typeforms.
You can collect payments as well from the customers through this tool.
It comes with a quiz and payment calculator.
It has respondent email notifications.
3. Hubspot
Hubspot Website
Being a customer service software, Hubspot comes with all the essential tools needed in sales, marketing, content management, and customer service. Its customer feedback tool helps create surveys and deploy them through emails or websites. However, Hubspot does not offer many customization options, mainly focusing on usability.
Features of Hubspot
Hubspot offers free online form builder features.
It has a Net Promoter Score (NPS) survey.
It also has CSAT and CES question types in surveys.
4. SurveyMonkey
SurveyMonkey Website
SurveyMonkey is a versatile survey tool that is a fantastic tool for collecting customer feedback. It comes with multiple types of features, where many aren’t even recognized.
It is built-in with collaborative and configurable attributes, which benefits all the requirements of product feedback surveys. And the best part is the security of the survey data, as SurveyMonkey is known to have the best security encryption.
Features of SurveyMonkey
SurveyMonkey has easy access and a wide variety of templates.
There aren’t any input and data coding errors in this software.
It offers many customization and template options.
5. AskNicely
AskNicely Website
For measuring NPS, which is an industry-standard for estimating customers’ loyalty and expansion, AskNicely is the perfect customer feedback tool. This NPS survey helps in knowing the customer recommendation for the business on a scale of 1-10. It benefits in gathering more loyal customers.
It helps in understanding the customer’s reviews before losing them so that you can keep up with the competition and not lose any customers.
Features of AskNicely
AskNicely has a user-friendly analytics dashboard with real-time data and an efficient interface.
It comes with features like Feedback Management, Customer Segmentation, and Sentiment Analysis.
It has many Data Analysis Tools.
6. UseResponse
UseResponse Website
UseResponse is a customer service software that isn’t limited to customer feedback only. It also organizes a help center for the customers and equips customer support across all channels. It gives you access to live chat clients, community forums, and feedback additions.
Features of UseResponse
UseResponse has very pocket-friendly pricing.
It also comes with email integration, Survey Management, Work order management, Customer Database, and Status Tracking.
It’s help desk software.
7. Parlor.io
Parlor Website
Parlor.io is best known for user relationship management. It is integrated with the Voice of the User (VoU), which supports the complete feedback loop in a single system. With Parlor.io, you can get the whole customer’s insight, including feedback, requirements, and sentiments.
It syncs up with all kinds of business tools such as ticketing systems, CRM, engineering task management, analytics performance, live chat tools, and many others. Parlor.io helps the team to measure the impact of company actions, automatically closes the customer’s loop after finalizing the improvements, and prioritizes feature requests at all costs.
Features of Parlor.io
Parlor.io collects all the feedback, product priorities, customer data, and analytics at one centralized location and organizes them for the team’s convenience.
It collects the true sentiments, opportunities, and analytics of the customers.
It identifies and prioritizes all customer requests.
You can customize the survey contexts.
8. UserReport
UserReport Website
To understand the behavior and preferences of the customers in a better way, UserReport is chosen. It has mainly two widgets: a survey widget and a feedback widget. It allows the company to interact with the customers directly and capture their insights from different channels.
UserReport functions as an integrated part of your website or mobile applications. It helps in knowing the method of improvement suggested by the customers.
Features of UserReport
The survey widget captures user satisfaction, audience demographics, and net promoter scores.
The feedback widget gathers bug fixes, feature requests, and insights to improve user experience.
9. Podium
Podium Website
Podium is an excellent choice for reputation management and messaging software that centralizes the whole customer review from different digital channels. It drives expansion and improves customer experiences through the influence of customer feedback.
Podium is exclusively built for local businesses and provides a centralized interface for better customer interaction, organized reviews, and also track business analytics.
Features of Podium
The podium has a built-in texting function, payment collection, and online chat.
It’s a centralized platform that organizes customers’ reviews and requests.
The above graph shows the reason why a customer might use feedback tools in percentage as per the source userresponse.com
In conclusion, we can say that these ten customer feedback tools are known to be very promising and work on the company’s growth. You can explore all these options and select the right one per your preferences and requirements.
Many of these come with customization features as well, through which you can easily personalize the surveys. Gaining customers’ insights, sentiments, and needs are very crucial for the growth of any business. And with the right tool in hand, you can achieve better customer feedback.
FAQs
What is a customer feedback tool?
Customer feedback tools are the one that allows the easy collection and management of feedback from the customers by their means.
What is Survicate used for?
Survicate is a web-based management tool that helps in customizing customer feedback management.
What are the methods of customer feedback?
Some of the most common methods of gaining customer feedback are using survey forms, using feedback boxes that do not hinder the visitor, using emails to gain customer feedback, etc.
How can we collect feedback in a fun way?
Feedback can be collected in fun and interesting ways. One can gamify their feedback form, or they can also take the help of social media polls to know the customer feedback.
Mobile applications, commonly referred to as apps are software developed for mobile devices that carry out specific functions such as gaming, music, chatting, and others. As per Statista, there are over 3.5 million apps on the Google play store and around 2.2. million apps on the Apple store, as of the second quarter of 2022.
With the overwhelming number of apps available in the same category and for the same purpose, it becomes extremely difficult to bring your app to the notice of the target audience. This is exactly where App Store Optimization (ASO) strategy heaves in sight.
ASO is the process followed to expand the reach of an app in the app store so that it appears higher in the search results. It is the SEO for the apps. The ASO tools are designed to enhance app discovery, visibility, downloads, as well as customer retention through higher engagement.
Therefore, having an ASO tool for your app becomes extremely important. However, just like a large number of apps, there are plenty of ASO tools available in the market. In this blog, we have bought the top 10 app store optimization tools you need in 2023 to boost your app revenue growth and global audience reach.
Top 10 App Store Optimization Tools You Need In 2023
It is one of the best ASO tools used by more than 1500 mobile leaders. The main focus of this tool is to improve the visibility of an app by increasing organic downloads. Alongside keyword research this tool also allows you to spy on your competitors to understand their success strategy.
Key Features:
Keyword research and suggestion tool along with keyword ranking history
Monitor competitor movements like ranking, growth, install statistics, etc.
Does not easily switch between different platforms
Poor customer support
Pricing:
Apptweak offers four pricing plans: Starter, Pro, Guru, and Power. Have a look at the pricing details of each package.
Plan
Monthly Price
Yearly Price
Starter
$58/month
$690/yr
Pro
$166/month
$1990/yr
Guru
$249/month
$2990/yr
Power
$499/month
$5990/yr
StoreMaven
Website
Storemaven.com
Rating
4.4 out of 5
Free Trial
Not Available
Used By
Yahoo, Uber, TikTok, HBO, Warner Brothers
StoreMaven – Top ASO Tool Dashboard
This tool is inclined towards quick and accurate app store testing at an affordable price. It is an ASO management and consulting tool that works for both organic as well as paid installs. It guides you to split (A/B) testing of your app page for organic user acquisition.
Key Features:
Organic user acquisition through a scientific approach
Identify and analyze ASO strategies of competitors
Customized ASO strategy plan
Strategic A/B testing with test result analysis
Data-driven approach
Pros:
Keyword rank tracking
Engagement tracking
Performance metrics
Easy to use
Cons:
No free trial is available
Limited functionalities and features
Pricing:
Storemaven offers several pricing plans. You can contact the vendor to get a quote.
Appfigures
Website
Appfigures.com
Rating
4.6 out of 5
Free Trial
14 Days
Used By
Slack, Airbnb, Nike, BMW
Appfigures – Top App Store Optimization Tool
It is an ASO, analytics, and app intelligence tool that is known for bringing more organic downloads. It works as a mobile app tracking platform that connects automatically with everything required by your app.
Key Features:
Turns app data into clear, user-friendly reports.
Country-specific reviews and ratings for better insight.
Monitor revenue and ads across different networks and countries.
Tracks active users, bug reports, and other usage data.
Pros:
Easy to navigate throughout the app
Customizable reports that can be integrated with other dashboards
Identify new keywords and monitor keyword ranks.
Understands the growth strategy of competitors.
Cons:
Dashboards cannot be customized.
Difficult to filter data as per specific requirements
Pricing:
Appfigures offers five pricing plans: Connect, Monitor, Optimize, Grow, and Enterprise. Have a look at the pricing details of each package.
Plan
Monthly Price
Connect
$7.99/month
Monitor
$35.99/month
Optimize
$119.99/month
Grow
$299.99/month
Enterprise
Custom Price
AppFollow
Website
Appfollow.io
Rating
4.6 out of 5
Free Trial
Offers free plan
Used By
Disney, Vivo, Hubspot, Jamcity
Appfollow – Top App Store Optimization Tool
This tool is recognized for organic traffic acquisition and greater conversion rates. It helps monitor the app’s performance, cultivate a better customer experience, as well as accelerate the appâs growth.
Key Features:
Detect the areas of improvement through user feedback and competitor insights
Targeted messaging and better organic reach through market intelligence
Streamlines workflow and leverage insights for better ASO strategies
Measures results through KPI tracking
Average conversion reports every month
Pros:
Easy to use with great customer support
Intuitive dashboard with good filters
Keeps up with key changes in app and product rankings
Track popular keywords and get the difficulty scores
Cons:
Expensive tool
Each competitor is to be added separately for analysis
Pricing:
Appfollow offers four pricing plans: Free, Essential, Team, and Business. Have a look at the pricing details of each package.
Plan
Monthly Price
Free
$0/month
Essential
$143/month
Team
$634/month
Business
Custom Price
ASOdesk
Website
Asodesk.com
Rating
4.6 out of 5
Free Trial
7 days
Used By
Kaspersky, Split Metrics, Playkot, Yandex, Mamba
ASOdesk – Top App Store Optimization Tool
It equips your team with a diverse set of tools to implement a full ASO cycle. It searches popular keywords using its traffic score algorithm and Apple search Ads popularity index.
Key Features:
Customer support automation
Marketing and product management tools
Data and insights to boost the growth of the app in the play store
Identify queries with low competition for better ranking
ASO reports analyzing the appâs position, traffic as well as the impact of product updates
Pros:
Helps measure results of app store optimization strategy
The store console facilitates creating and updating the metadata of an app
Keywords autosuggestion, analytics, and explorer
Animation and annotated exploded views
Cons:
A smaller population of Autodesk users relative to other mechanical CAD packages
Lack of fluidity while transferring data between programs
Pricing:
ASOdesk offers four pricing plans: Pro, Guru, Power, and Ultimate. Have a look at the pricing details of each package.
Plan
Monthly Price
Pro
$79/month
Guru
$159/month
Power
$239/month
Ultimate
$439/month
App Radar
Website
Appradar.com
Rating
4.4 out of 5
Free Trial
7 days
Used By
Meister, Wargaming.net, Arise, Mixvibes
App Radar – Top App Store Optimization Tool
This tool is known to analyze your app discovery thoroughly and scale your user base through an AI engine. It offers transparent communication, secured transmission, authorized permissions, and more.
Key Features:
Personalized tips on app optimization score and its improvement
Enhances app rating for better conversion
Keyword analysis and optimization to drive more traffic and downloads
App analytics and localization management
Real-time app store ranking and tracking
App Radar – Top App Store Optimization Tool
Pros:
Large keyword database
Ratings and review management
In-depth competitor research
Actionable intelligence to leverage ROI
Cons:
Poor customer support
Expensive plans that are not affordable for startups
Pricing:
App Radar offers four pricing plans: Pro, Guru, Power, and Ultimate. Have a look at the pricing details of each package.
Plan
Monthly Price
ASO
$99/month
Growth
$189/month
Consultation
$690/month
Mobile Action
Website
Mobileaction.co
Rating
4.6 out of 5
Free Trial
7 days and offers free plan
Used By
Clash of clans, YouTube, Zoomcloud, Life360, Betterme
Mobile Action – Top App Store Optimization Tool
It is an all-in-one app marketing intelligence platform. Alongside ASO keyword analysis, they also provide app analytics and competition analysis.
Key Features:
Focuses on downloads and revenue estimates
Keyword spying, tracking, suggestion, and optimization
Extensive SDK data with relevant filters and updated insights
Comprehensive download and revenue history
Easy to use and great customer support
Detailed review and ratings analysis for your as well as competitor apps
Cons:
The dashboard loading speed is quite slow
The user interface is slightly clumsy
Pricing:
Mobile Action offers four pricing plans: Pro, Guru, Power, and Ultimate. Have a look at the pricing details of each package.
Plan
Monthly Price
Free
$0/Forever
Start-Up
$49/month
Growth
$299/month
ASO Business
$599/month
Enterprise
Custom Price
SensorTower
Website
Sensortower.com
Rating
4.1 out of 5
Free Trial
14 days
Used By
Twitter, Nestle, Geico
SensorTower – Top App Store Optimization Tool
This tool provides vital, data-driven competitive insights and also helps in understanding the global app economy. It assists you to optimize keyword research for more traffic and downloads.
Key Features:
App intelligence tools that enable user review analysis, sales and app usage, keyword ranking, competitor analysis, etc.
The store intelligence platforms offer extensive insight into app downloads and revenue
Provides in-depth statistics on user acquisition campaigns by other developers and publishers
Easily translates keywords and helps measure the effectiveness of localization strategy
Keyword spy searches keywords to get traffic and difficulty scores
Pros:
Powerful, configurable, and easy-to-use dashboard
Provides estimates for search traffic score
Predictive rank and localization analysis
Tracks and views competitor downloads and the estimated revenue
Cons:
UX and UI lag in comparison to other similar tools
Navigation between apps is complicated
Pricing:
Sensor Tower offers two pricing plans for small businesses: Pro, and Business. Have a look at the pricing details of each package. For enterprise, schedule a demo or make a contract.
Plan
Monthly Price
Pro
$79/month
Business
$399/month
Checkaso
Website
Checkaso.io
Rating
4.9 out of 5
Free Trial
7 days
Used By
–
Checkaso – Top App Store Optimization Tool
This tool offers ASO solutions to publishers, agencies, indie developers as well as game developers. It provides customized tips to help you improve your ASO strategy. It also gives keyword analytics and allows you to monitor the ranking of your app.
Key Features:
ASOindex to check how well is your app optimized for the app store
Insightful data to help improve conversion rate and visibility
Analyze relevant keywords to enhance organic installs
Keyword starter pack and automatic keyword suggestions
Pros:
Up-to-date keyword metrics
App ranking history through keyword analysis
Good customer support through emails, chats, webinars, videos, and more
The workflow is simple and clear which does not require any professional skills
Cons:
Only two interface languages are available viz. English and Russian
UX and UI are not clear, which makes it difficult to switch between sections
App Store Optimization Tool – Checkaso
Pricing:
Checkaso offers three pricing plans: Start-Up, Growing Business, and Company and Agency. Have a look at the pricing details of each package.
Plan
Monthly Price
Start-Up
$24/month
Growing Business
$62/month
Company & Agency
$126/month
Gummicube
Website
Gummicube.com
Rating
4.5 out of 5
Free Trial
Not Available
Used By
Microsoft, LinkedIn, McAfee, Grubhub, Gameloft
Gummicube – Top App Store Optimization Tool
This tool provides a complete ASO solution from technology to execution, measurement, and more. It helps improve the store visibility of your app by ranking for relevant keywords.
Key Features:
Optimize metadata to increase organic impressions and enhance organic downloads
Refines every element of the app including app title, keywords, description, logo, screenshots, reviews, and ratings
Improves app ranking and optimizes creatives for better conversions and revenue
Lower user acquisition costs for every channel
Drives ROI with A/B experimentation, multivariate, split, and funnel testing
Pros:
Easy to use and helps learn fundamentals of ASO
App store intelligence software for improved visibility and downloads
Easily tracks app store performance and competitor trends
Conducts tests and creates templates and descriptions to ensure higher app ranking based on the app algorithm
Cons:
Data analytics is slightly unclear. It is difficult to segregate data
The tool is quite slow when comes to report generation
Pricing:
Gummicube offers several pricing plans. You can contact the vendor to get a quote.
Conclusion
Extensive analytical knowledge and great technical skills are required to boost the ranking and visibility of your app on the app store. App store optimization tools help you do this an easy way. These tools assist you in gauging the performance of your app, increasing the ROI, optimizing your strategies, as well as keeping an eye on your competitor apps.
In this blog, we have shared with you the top 10 App store optimization tools for 2023. Hopefully, this list will help you find the most relevant tool to augment the performance of your app.
FAQs
What is App Store Optimization? (ASO)
App store optimization is the process followed to expand the reach of an app in the app store so that it appears higher in the search results.
Typically, when a customer places an order, they expect a hassle-free last-mile delivery process, by which we mean free shipping, safe transit, and speedy delivery at the lowest cost. Recently, cargo companies have found it more challenging to facilitate their business operations, especially because of the pandemic.
As a result, freight brokers failed to deliver quality services, charged above the quoted rate, and provided no warranty for the products due to ineffective logistics management & supply chain management (SCM).
Topping the list of best freight management tools is Truckstop Load Board. The company became the most-trust partner in the freight community. Dating back to 1995, Scott Moscrip launched the first digital freight-matching marketplace on the Internet.
Thatâs when Truckstop gained the spotlight, with its amazing load board applications during cargo companies went into recession. Furtherly, the software provides you get access to vetted users and unlimited truck/lane searching that are available at better rates.
Features
Records Management
Carrier Management
Freight Modes
Customer Management
Accounting
Order Management
Routing & Dispatch
Pricing
The software offers Basic, Advanced, and Pro pricing that ranges from $39 to $149 per month.
Descartes Aljex
Descartes Aljex Reviews, Demo & Pricing
Next on the list is Descartes Aljex, which is founded in 1997 and specifically designed for freight brokers. Since, freight management software is mostly cloud-based, whereby information on cargo movement could be accessed by anyone from anywhere.
But Descartes Aljex handles it quite well with full-featured servers, high security, and an easy-to-use setup for small startups to industry leaders. Besides, Descartes Aljex is the best freight broker solution that evaluates the best mode and least-cost scenario for open brokerage loads to deliver a premium user experience.
Features
Billing & Invoicing
3rd Party Integration Management
Carrier Portal
Automatic Notifications
Load Board Posting
View customer Profiles
Dashboard Designer
Online Training
Fleet Management
Live Driver Tracking
Maintenance Management
Mileage Tracking
Quotes/Estimates
Pricing
Descartes Aljex starts from 290 USD per month and to access additional features, you have to pay $550 & $1050 monthly.
Another Descartes company was founded in 2009 by Descartes Systems Group as a global freight visibility platform for shippers, carriers, & Freight Brokers. The software established an end-to-end visibility solution through every stage of the transportation journey.
Notably, Descartes MacroPoint enables Best Dedicated Solutions (BDS) that builds a vision for a better brokerage experience and provides real-time freight tracking status.
Features
Real-time visibility platform
Capacity Sourcing
Ocean Visibility
AI
Dock Appointment scheduling
Workflow Automation
Temp Tracking
Tender Automation
Pricing
Descartes MacroPoint doesnât include pricing information
Magaya Supply Chain
Magaya Supply Chain Logistics Software
In the course of transport, logisticians must ensure the movement and storage of goods. A trio of members founded the company in 2001 – Jesus David Rodriguez, Jose Yoniel, and Gabriel T. Ruz, Jr. For cargo, warehouse management, eCommerce, exporters, and other logistics professionals, the software provides a single solution for tracking, connectivity, accounting, and compliance.
Grow your Freight Business Across the Globe with Technology
GoFreight is an all-in-one software, that operates from water to air cargo facilities and also tracks delivery operations including accounting, PO management, warehousing, security, billing & invoicing, that are undertaken in the ocean or inland.
Features
Automated Workflow
Quotation
Freight Forwarders
Importers
API
Accounting
Real-time experience
Activity Dashboard
CRM
Booking & Invoicing and many more
Pricing
Undisclosed
Cargo Base
Cargobase to Improve the Spot-Freight Sector
One of the leading global TMS in the industry that helps you in overcoming dynamic logistics challenges. CargoBase is a Singapore-based logistics software company that was incorporated in 2013 by Jan Van Der Burgt and Wiebe Helder. Currently, the company has been operating business across 70+ countries bringing automation, visibility, and efficiency to global supply chains.
GoComet is an end-to-end solution for all your logistics management which is built to aim for supply chain visibility. The software uses the combination of data science with progressive machine intelligence in creating effective as well as efficient logistic management in the industry.
Features
Automated RFQ Management
Real-time container tracking status
Automated Invoice Reconciliation
Multi-objective Optimization
Smart Schedules
Data Analytics & Reporting
Pricing
The information about the price per month for a user is disclosed only via email or phone.
Fresa Gold
Change the status Invoice on Fresa Gold
It is integrated management of Fresa Technologies, providing integrated freight forwarding and shipping software to freight forwarders, NVOCCs, IATA Cargo Agents, transporters, couriers, and logistics service providers for efficient, efficient, and monitoring operations. Fresa Gold is cost-effective plus known for being the best provider in the quality of services.
If you are looking for an all-in-one shipping option, then ShipRocket is the one for you. Indiaâs first eCommerce logistics shipping solution which gained the widest reach in customer services.
Features
Multiple shipping Partners
Discounting & calculator for Shipping Rates
Label and buyer communication
Global Shipping Management
Real-Time tracking
Order Management
Maximum Insurance cover
Mobile-friendly and easy-to-use software
Pricing
No Setup fee, but should invest some money in your ShipRocket wallet before shipping the goods.
SONAR
SONAR Is Fastest Freight Forecasting Platform
SONAR is the industryâs first and fastest freight forecasting platform that combines contract tender data with spot rate data to create predictive freight rates. FreightWaves SONAR delivers trusted data and analysis across the global freight market â in real-time.
Features
FreightWaves TRAC Spot rates
API
Watchlists
Charts
Alert notification
Risk-management
Freight Management
3PL
Carrier and Shipper Management
Analyze and monitor spot and contract freight rates
Forecast up to 12 months of freight market trends
Pricing
The software offers a demo for starters and has not provided further pricing levels
More than 120,000 companies use Motive’s services in a variety of sectors, including transportation and logistics, building and construction, oil and gas, food and beverage, field service, agricultural, passenger transit, and delivery. This business was established in 2013 and has its corporate headquarters in San Francisco, California.
Features
Vehicle Management
InventoryFuel Management
Maintenance
Vehicle Tracking
Driver Management
Onboarding
Safety
Driver Tracking
Driver Behavior
Analytics
Vehicle Performance
Driver Performance
ELD Compliance
Hours Logged
Preventive Maintenance
Offline Access
Dash Cam
Safety Score
Pricing
Prices for this good or service have not been disclosed by Motive (Formerly KeepTruckin). For the most recent pricing, get in touch with Motive (Formerly KeepTruckin).
Freightview
Freightview Launches New Google Chrome Application
If you transport LTL freight or parcels, Freightview can gather all of your negotiated LTL and parcel prices in one location, making it simple to compare your choices and select the best one.
After that, you can plan pick-ups, create bills of lading, print shipping labels, and monitor your shipments from pickup to delivery. You never have to type an address more than once thanks to our integrated address book. Additionally, you can download spreadsheets and charts to display all of your shipment data.
By allowing users to log in once for all transportation management, FreightPOP simplified logistics. Without requiring months of onboarding, FreightPOP provides easy connectivity with your current tech stack (ERP, WMS, CRM) and is highly adaptable to YOUR existing workflows and processes.
Gaining the best rates and streamlining shipping procedures is simple with connectivity to 300+ carriers, ERP, WMS, and rate marketplaces.
Features
Carrier Management
Carrier Information
Evaluation
Performance
Freight Modes
Definitions
Pricing
Selection
Customer Management
Customer Portal
Quotes
Documents
Pricing
For this good or service, FreightPOP has not supplied a price.
Shipsy
Shipsy Enables Companies Worldwide To Produce Real Business Results
Shipsy is enabling more than 170 companies worldwide to produce real business results under the guise of reduced logistics costs, improved customer service, and experience, sustainable transportation, increased delivery productivity, increased logistics visibility, seamless stakeholder collaborations, smarter freight procurement, and many other things.
Features
Visibility
Shipment Tracking
Order management
Order tracking
Reports
Shipment reports
Delivery metrics
Heat maps
Dispatching
Route optimization
Order management
Customer Portal
Status updates
Real-time driver tracking
Customer communication
Customer feedback
Delivery customization
Driver tools
Delivery rescheduling
Proof of delivery
Onboarding
Pricing
For this good or service, Shipsy has not given a pricing breakdown.
CargoWise Is Fully Integrated Global Logistics Execution Platform
Trade is simple with CargoWise, a strong, fully integrated global logistics execution platform. Providers of logistics services are now able to carry out extremely complicated transactions in certain domains.
Features
Carrier Management
Carrier Information
Evaluation
Performance
Freight Modes
Definitions
Pricing
Selection
Customer Management
Customer Portal
Quotes Documents
Pricing
Prices for this commodity or service have not been disclosed by CargoWise One.
DAT iQ
Cloud-Based Data Analysis Software For The Freight Market
Data analysis software for the freight market called DAT iQ is cloud-based. The features include things like budgeting, pricing patterns, and analyses of RFP requests. To speed up the process of finding carrier best-bet chances, DAT iQ’s dashboard offers a 360-degree view of carrier performance and critical data.
Features
3PL Management
Activity Dashboard
Activity Tracking
Ad hoc Analysis
Ad hoc Reporting
Alerts/Notifications
Carrier Management
Charting
Customer Portal
Customizable Reports
Dashboard
Dashboard Creation
Data Capture and Transfer
Data Connectors
Data Discovery
Data Extraction
Data Import/Export
Data Mapping
Data Migration
Data Visualization
Database Support
Estimating
Forecasting
Geographic Maps
Location Tracking
Monitoring
Multi-Location
Multiple Data Sources
Performance Metrics
Predictive Analytics
Quotes/Estimates
Rate Management
Real-Time Analytics
Pricing
For this good or service, DAT IQ hasn’t given a price range.
The goal of ShipHawk is to provide businesses access to the same tools and products used by the biggest corporations in the world while streamlining and helping the less fortunate behind the buy buttonTM. More than just warehouse and fulfillment services are provided by ShipHawk.
Features
API
Activity Dashboard
Activity Tracking
Air Shipping
Bills of Lading
Carrier Management
Delivery Tracking
Discount Management
Dispatch Management
Document Management
Document Storage
Estimating
Freight Shipping
Ground Shipping
LTL / Shared Truckload
Label Printing
Labeling
Order Entry
Pricing
There is no specific pricing information available, but the “Pro” planâthe most popular optionâstarts at $30K per year.
Transplace TMS
Transplace Extends its Logistics Platform to Integrate with Other TMS Providers
Transplace improves planning and execution to assist businesses in managing their operations. The planning and execution of strategic plans are streamlined by the seamless inbound and outgoing visibility it offers.
Features
Global control tower
Service prediction
Real-time visibility
Freight allocation module
Optimize prime products for freight optimization
Network services
Business intelligence and advanced data analytics
Pricing
A free trial is available; contact Transplace for pricing information.
The goal of Shipwell, a cloud-based freight, and transportation management solution, is to streamline the whole supply chain lifecycle for shipping, third-party logistics, and carrier companies. Through ELD, API, and EDI connectivity, the unified platform enables users to quote, book, and track shipments in real-time.
Features
3PL Management
API
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Audit Management
Pricing
For this good or service, Shipwell has not given any pricing information.
BrokerPRO
BrokerPRO Infinity Software Solutions
Infinity Software Solutions across North America serve numerous transportation intermediaries, agents, and shippers. Over two decades ago, ISS has transformed the way that transportation management software is seen. Our software tools have helped over 550 customers and counting understand how to simplify everyday routines, optimize operations, and improve reporting, all of which increase the profitability and value of their businesses.
This upgrading world makes manual work impossible. Therefore, freight management software comes and does the job for you. Shippers can save time and money by using freight management software to manage and oversee the delivery of goods through smart automation technology.
Although there are disruptions in cargo movement, freight management tools allow shippers to streamline their supply chain operations, boost logistics’ overall efficiency, and make shipping more convenient.
FAQs
What is freight management software?
Freight management stands for the process of dealing with the management of overseeing and delivering the goods. The software made to help out with freight management is called freight management software.
What are the 4 main types of freight transportation?
The main 4 types of freight transportation are truck freight, train freight, plane freight, and ship freight.
Which is the best software for logistics?
Some of the best logistic software are Infoplus, Fretron, FreightPath, etc.
What are TMS and WMS?
TMS stands for Transportation Management Software and WMS stands for Warehouse Management Software. They both are a critical part of supply chain management software.
Shubham Kumar
