Tag: telecom space

  • The Success Story of Vodafone

    Since its entry into India in 2007, Vodafone has established itself as a trusted mobile service provider in the country. After the launch of Reliance Jio, the company is facing tough competition in India, and some are even speculating the shut down of the company in India. Besides India, Vodafone has its operations in over 30 countries worldwide, and despite its ups and downs, Vodafone has managed to hold a significant share of the telecommunications market in many countries across the world. Vodafone is yet another example of a business that started small and went on to make a mark worldwide. Here is how Vodafone started and rose to become a leading player in the global telecommunication sector.

    Vodafone – Company Highlights

    Startup Name Vodafone Group Plc
    Predecessors Racal Telecom (1981–1991), Voda-Racal Telecom (1985–1991)
    Headquarters Newbury, Berkshire, England, UK
    Industry Telecommunications
    Founders Ernest Harrison, and Gerry Whent
    Founded 16 September 1985
    Areas Served Worldwide
    Current CEO Nick Read
    Website www.vodafone.com

    About Vodafone
    Vodafone – Latest News
    Vodafone – Industry
    Vodafone – Name, Logo, and Tagline
    Vodafone – CEO & Founders
    Vodafone – Startup Story
    Vodafone – Mission and Vision
    Vodafone – India
    Vodafone – Products and Services
    Vodafone – Business Model and Revenue Model
    Vodafone – Investments
    Vodafone – Acquisitions
    Vodafone – Growth
    Vodafone – Competitors
    Vodafone – Challenges Faced
    Vodafone – Future Plans
    Vodafone – FAQs

    About Vodafone Group

    Racal Strategic Radio Ltd, a component of Racal Electronics, Britain’s biggest manufacturer of military radio equipment, launched a joint enterprise with American telecommunications company Millicom in 1981, which evolved into the modern Vodafone.

    Today Vodafone provides a wide range of products and services for consumers, businesses, and Governments.  Besides mobile services, Vodafone offers fixed broadband and television services, cloud and hosting, internet protocol-virtual private network services, roaming, and unified communications services.

    Vodafone’s M-Pesa is a mobile financial and mobile payment service that allows customers to access their bank accounts to receive or send money, purchase stuff, make bill-payments, save funds, and get simple loans; and Vodafone One Net is a converged fixed and mobile communications service for big multinational companies as well as small and medium enterprises.

    Vodafone also provides machine-to-machine services, as well as tablets,  smartphones, and telematics commodities/services. It has roughly 16,000 retail locations, distributors, and third-party merchants selling its products.

    Vodafone – Latest News

    Vodafone’s first-quarter revenue for FY2021-22 increased by 1.4 percent in Germany which is its biggest market. In the UK, as international travel reopened, the telecoms behemoth benefited from visitors to the UK utilizing its network. A marginal increase in Vodafone’s revenue also came as it levied roaming fees as a result of the UK’s withdrawal from the EU. Overall, the Vodafone group made revenue worth $51.169B in FY 2020-21 which is 2.32% more than in FY 2019-2020 revenue.

    Since the pandemic, Vodafone has experienced a resurgence in mobile phone sales, with greater customer loyalty across Europe, according to the company.

    Vodafone – Industry

    Companies in the telecommunications sector make communication possible on a worldwide scale, whether it’s through the internet or phone, over waves or wires, or digitally. These businesses built the infrastructure that allows data to be transferred anywhere in the globe in the form of text, speech, audio, or video. Telephone (both landline and wireless) operators, satellite companies, cable companies, and Internet service providers are the main corporations in the industry.

    Telecommunications has grown in importance as a fundamental business, which speaks well for its prospects for the future and expansion. Continuous advancements in high-speed mobile networks and Network connectivity across devices continue to fuel industry invention and rivalry. Most of the industry’s attention is focused on delivering quicker data solutions, particularly in the field of high-resolution video. The driving causes are essentially faster and crisper services, improved connection, and multi-app utilization.


    How did Vodafone Idea lost 2.3 million subscribers
    According to reports published by TRAI, Vi had added more subscribers but the recent reports don’t suggest so, Let’s understand the complete situation


    Vodafone – Name, Logo, and Tagline

    Company logo of Vodafone
    Company logo of Vodafone 

    Vodafone is an acronym for VOice DAta FONE (a dramatic spelling of “phone”), which was selected by the firm to “represent the availability of telecommunication services through mobiles.”

    Saatchi & Saatchi, a well-known worldwide advertising business, created the Vodafone logo in 1997. Conversation and voice communication is represented by the apostrophe in the logo. It brilliantly delivers a classic telecom brand that conveys its intended message in an aesthetically attractive manner.

    Vodafone’s tagline says, “Together We Can.”

    Vodafone – CEO and Founders

    Vodafone was founded by Ernest Harrison and Gerry Whent in 1985.

    Ernest Harrison

    Sir Ernest Thomas Harrison OBE (11 May 1926 – 16 February 2009) was a British entrepreneur who was best known for being the first chairman of Racal’s spin-off mobile phone section, Vodafone.

    Gerry Whent

    Sir Gerald Arthur “Gerry” Whent CBE was the founder and first CEO of Vodafone. He was born on March 1, 1927, in Ferozepore, India, and died on May 16, 2002, in Chilton Foliat, Wiltshire.

    Nick Read

    Nicholas Jonathan Read aka Nick Read is the current CEO of Vodafone group. Born in 1964, Nick is a Certified Management Accountant. Prior to joining the Vodafone group, Nick worked for United Business Media Plc and Federal Express Worldwide. At Federal Express Worldwide, Nick worked as the Chief Finacial Officer for Europe, the Middle East, and the Africa region.

    Nick joined Vodafone UK as the finance director in the year 2001 and became the CEO of the Vodafone group in 2018.

    Ravinder Takkar

    In India, Ravinder Takkar is the MD & CEO of  Vodafone-Idea. He was the Ex- CEO of Vodafone Romania.

    Vodafone – Startup Story

    Based in Newbury in the United Kingdom, Vodafone has been offering its services since 1985. Vodafone’s story dates back to 1981. British Electronics company Racal Electronics and American company Millicom Inc joined hands to bid jointly for UK’s second cellular radio license.  The joint venture between the two companies was named Racal-Millicom Ltd. In December 1982, Racal-Millicom Ltd. was successful in earning the second Mobile phone network license of the UK.

    The Network was named Vodafone as the network lets its users transfer voice and data over the mobile phones. Racal-Vodafone (Holdings) Ltd became the holding company of Vodafone replacing Racal-Millicom Ltd. Racal held the majority shares in Racal-Vodafone (Holdings) Ltd. Meanwhile, Racal’s radio division earlier called Racal Strategic Radio was renamed Racal Telecommunication group limited.

    In December 1986, Racal Electronics bought the entire shares of Vodafone from the minority shareholders, and thus Racal became the sole owner of the Vodafone brand.

    In September 1988, Racal Telecommunication group limited was renamed Racal Telecom. In October 1988, when Racal Telecom went public, it came out that Racal Telecom was valued much more than its parent company Racal Electronics. This led to the de-merger of Racal Telecom from Racal Electronics, and Racal Telecom was renamed again as the Vodafone Group. Gerry Whent became the first CEO of Vodafone Group.

    Vodafone – Mission and Vision

    Vodafone’s mission statement says, “To connect for a better future and our expertise and scale gives us a unique opportunity to drive positive change for society.”

    Vodafone’s vision is, “To be the communications leader in an increasingly connected world and to enrich our customer’s lives through the unique power of mobile communication.”

    Vodafone – India

    Vodafone India (previously Vodafone Essar Ltd, Huchison Essar Ltd) is the Indian subsidiary of the UK-based Vodafone Group plc and a telecommunications service provider in India, having its operating headquarters in Mumbai. Vodafone India has a market share of 21% as of March 2018, and after merging with Idea, the Vodafone Idea network now has around 375 million members, making it India’s third-biggest cellular mobile provider.

    The advent of Jio in the Indian telecom business in 2016 prompted a flurry of mergers and corporate restructuring. In March 2017, it was reported that Idea Cellular and Vodafone India will be consolidated. In July 2018, the Department of Telecommunications approved the merger. The Vodafone-Idea merger received final approval from the National Company Law Tribunal on August 30, 2018. On August 31, 2018, the merger was finalized, and the newly formed company was named Vodafone Idea Limited.

    As per September 2021 data, Vodafone Idea Limited is the third-largest mobile communication network in India on the basis of the number of subscribers. The Vodafone Group owns 45.2 percent of the merged firm, the Aditya Birla Group owns 26 percent, and the remaining shares are held by the general public.


    The Business Model of Airtel – Diving deep into how exactly Airtel makes money
    Airtel is one of the biggest telecommunications service providers in the globe. But what’s its secret to success? Here we explore the business model of the brand!


    Vodafone – Products and Services

    Vodafone is well known as a mobile service provider, but there are many more categories that Vodafone has entered into. Vodafone offers broadband and wifi services. Another popular service is Vodafone TV. Vodafone TV has been designed to offer an all-round entertainment option to the viewers. On Vodafone TV, viewers can access live TV, Video on Demand and can also access platforms like Netflix and Amazon Prime Video. Vodafone TV comes with attractive features like Ultra HD picture quality, intelligent voice search and smart replay of games, etc.

    Vodafone released Vodafone 360, a new internet provider for mobile, PC, and Mac, in October 2009. After low hardware sales, this was canceled in December 2011. This followed the resignation of the Director of Internet Services in September 2010, who tweeted, “5 days until I leave Vodafone, freedom beckons.” Vodafone launched, Vodafone 150, which is the world’s cheapest mobile phone, in February 2010. Vodafone intended to sell ‘Vodafone 150’ for less than $15 (£10) in underdeveloped countries. It began in India, Turkey, and eight African countries, including Lesotho, Kenya, and Ghana.

    Some other services offered by Vodafone are –

    • Payment through mobile phone – Safaricom, Kenya’s biggest mobile communication operator and a Vodafone joint venture, released Vodafone-developed digital payments software in March 2007. M-PESA, Kenya’s mobile money transfer service, had 1.6 million users by February 2008. By 2011, there were fourteen million M-Pesa accounts, with 40% of the country’s savings saved in them. Vodafone launched a global collaboration with Visa in February 2012.
    • Health Services – Vodafone launched a newly developing market sector in November 2009 (the application of mobile communications and network technologies to healthcare). Several of its early accomplishments is the Novartis-led “SMS for Life” project in Tanzania, for which Vodafone designed and developed a message-based system that allows all of Tanzania’s 4,600 public healthcare facilities to report their levels of anti-malarial medications so that accurate inventory data can be seen centrally in legitimately, allowing for quick and efficient re-supply of stock.
    • Vodafone Foundation – With the tagline “Connecting for Good,” the Vodafone Foundation is a well-known charity that supports and initiates programs that employ mobile technology as a means to assist the needy. They frequently collaborate with other philanthropic organizations.

    Vodafone – Business Model and Revenue Model

    Various economic variables have an influence on the industry’s enterprises, including high infrastructure costs, price wars in various market forces, and enmeshed mobile telephony sector, and government restrictions. Government laws, such as the recent Vodafone-Hutch transaction, which the Indian government sanctioned for tax evasion. Vodafone uses a mix of segmentation tactics to divide its mobile network services, enterprise services, and internet services. It makes use of geographic, demographic, and psychographic segmentation.

    Coming to Vodafone’s revenue model,  a huge chunk of Vodafone’s revenue comes from selling mobile data, voice, financial services, and messaging services to individual and enterprise customers. Vodafone also makes money by offering various other services like cloud and hosting, cyber security solutions, remote working solutions, IoT related services and more to the enterprise customers. As per 2019- 20 reports, the company is aiming to diversify its revenue streams further in segments like financial services, IoT, digital services and enterprise.

    As per some reports, Vodafone’s mobile networks, which allow consumers to call, text, and download files, account for about 70% of its revenues and even more of its earnings. Fixed-line services, which include internet, TV, and voice, make for the majority of the remaining revenue.

    Vodafone – Investments

    Vodafone has made 25 investments in total. Below are some of the recent investments made by Vodafone.

    Date Organization Name Round Amount
    Apr 7, 2021 AST SpaceMobile Post-IPO-Equity $230M
    Jan 20, 2021 FifthIngenium Convertible Note €470K
    Mar 3, 2020 AST SpaceMobile Series B $110M
    Aug 1, 2016 DAZL Seed Round $10.5K
    Jun 30, 2016 Fight The Stroke Seed Round
    Jul 27, 2015 Cognia Venture Round
    Jun 22, 2015 LINKX Seed Round €30K
    Jun 22, 2015 Mentelity Grant €30K
    Jun 22, 2015 Jobtease Seed Round €30K
    Jun 22, 2015 Puffer Seed Round €30K

    Vodafone – Acquisitions

    Vodafone has acquired 32 organizations. Some recent acquisitions made by Vodafone are –

    Acquiree Name About Acquiree Date Amount
    GrandCentrix GrandCentrix develops and provides a platform for suppliers of interactive mobile value-added services Nov 18, 2019
    Liberty Global Liberty Global is an international cable company providing television, broadband internet, and telephony services. Jul 31, 2019 $21.3B
    Hellas Online Hellas Online is one of the leading Greek fixed-line telephony services providers based in Athens Aug 22, 2014 €72.7M
    Cobra Automotive Technologies Cobra Automotive Technologies design, development, manufacture and marketing of electronic systems. Aug 1, 2014
    The Cobra Group The Cobra Group is an Electronics company. Jun 16, 2014 €145M
    ONO Communications and Entertainment Mar 17, 2014 €7.2M
    Kabel Deutschland Kabel Deutschland is the largest cable television operator in Germany. Jun 24, 2013 $10.4B
    Complete Telecom Complete Telecom provides network infrastructure, converged networks, and metro and WAN bandwidth solutions. Oct 1, 2012
    Cable & Wireless Worldwide Cable & Wireless Worldwide is a global telecommunications company. Apr 23, 2012
    Bluefish Communications Consulting and Professional Services Dec 1, 2011

    Vodafone – Growth

    Year Revenue Percentage Increase/Decrease From previous Year
    2021 $51.169B +2.32%
    2020 $50.011B -1.1%
    2019 $50.565B -18.16%

    Vodafone – Competitors

    Vodafone’s top global competitors are :  AT&T, BT, Orange, Telefonica, Deutsche Telekom, Telstra, Tata Communications, Nippon Telegraph and Telephone Corporation, Liberty Global and Telefonica Colombia.

    Vodafone’s top competitors in India are Bhart Airtel, Reliance Jio, Tata Communications, etc.

    Vodafone – Challenges Faced

    Vodafone’s business will almost certainly continue to be hampered by tough regulatory frameworks and adverse demographic trends in its major European countries, particularly in Spain and Italy, which account for over 25% of revenues and have some of the weaker fundamentals.

    Meanwhile, Vodafone’s capital allocation history does not bode well for the company’s M&A (Merger & Acquisition)plan. Since 2009, Vodafone has incurred more than $50 billion in impairment charges, which reflect the fact that an acquired asset is currently worth less than what Vodafone paid for it.

    Vodafone is one of the major telecommunications businesses in the world, having a strong presence in its main European countries. However, due to its increased fragmentation and fewer business-friendly authorities, this is a challenging region to compete in when compared to America.

    In light of Vodafone’s need to continue deleveraging and invest substantially in 5G, cautious income investors may choose to avoid the stock in favor of more stable telecom companies like Verizon (VZ), which have more obvious routes to profitable long-term development.

    In India, Vodafone is burdened by huge dues. In total Vodafone Idea has total debt of ₹1.92 trillion, which includes AGR dues, Spectrum-related dues, and bank loans. Stiff competition from reliance JIO is another major challenge Vodafone (Currently Vodafone Idea) is facing in India.

    Vodafone – Future Plans

    In the March quarter, Vodafone Idea recorded a net loss of Rs 7,022 crore and net debt of Rs 1.7 lakh crore.

    “Financial performance has impacted its ability to generate the cash flow that it needs to settle/refinance its liabilities and guarantees as they fall due,” the company said, “which, combined with its financial condition, is resulting in material uncertainty that casts significant doubt on the Company’s ability to make the payments mentioned therein and continue as a going concern.”

    Vodafone Idea stated in a statement that it is undertaking 5G testing in the cities of Pune and Gandhinagar, utilizing spectrum authorized by the government.

    With its equipment partners in Gandhinagar and Pune, the telecom claimed to have reached peak download rates of 1.5 Gbps utilizing the 3.5 GHz spectrum.

    Jagbir Singh, CTO at Vodafone Idea, said, “We are pleased with the speed and latency results in the initial stages of the 5G trials on the government allocated 5G spectrum bands. Having established a robust 4G network pan-India, delivering fastest 4G speeds and a 5G-ready network, we are now testing the next generation 5G technology to be able to bring a truly digital experience for enterprises and consumers in India, in the future.”

    However, despite all its efforts, ‘Vodafone Idea’ is not in a good position in India. As expressed by Vodafone Group CEO Nick Read, the company has no plans to infuse fresh funds into the ‘Vodafone-Idea’ Venture.

    In its fiscal Q4 and full 2021 earnings statement, Vodafone Group stated that it will focus on growing as “a new generation connectivity and digital services provider” for Europe and Africa.

    The Covid 19 pandemic has proved yet again that connectivity and digital services are crucial to society and Vodafone Group is ready to grab the opportunities that the Covid situation has created in the field of connectivity and digitization.

    As per Vodafone CEO Read, the company is targeting revenue growth and disciplined capital allocation. It is also working on bringing down operating costs by 20% across its European and central Units by the end of the financial year 2023.

    Vodafone – FAQs

    What does Vodafone do?

    Vodafone (based in Newbury, the United Kingdom) is a telecommunication services firm that provides phone, text, and data services via mobile and fixed networks, as well as fixed broadband and television services, cloud and hosting, internet protocol-virtual private network services, roaming, and unified communications services.

    Who founded Vodafone?

    Vodafone was founded by Ernest Harrison and Gerry Whent in 1985.

    When was Vodafone founded?

    Vodafone was founded by Ernest Harrison and Gerry Whent in 1985.

    How does Vodafone make money?

    Vodafone’s mobile networks, which allow consumers to call, text, and download files, account for about 70% of its revenues and even more of its earnings. Fixed-line services, which include internet, TV, and voice, make for the majority of the remaining revenue.

    Which companies do Vodafone compete with?

    Vodafone’s top global competitors are :  AT&T, BT, Orange, Telefonica, Deutsche Telekom, Telstra, Tata Communications, Nippon Telegraph and Telephone Corporation, Liberty Global and Telefonica Colombia.

    Vodafone’s top competitors in India are Bhart Airtel, Reliance Jio, Tata Communications, etc.

  • The Business Model of Airtel – Diving deep into How exactly Airtel makes money

    The success of a company is just the tip of the iceberg below which lies the business model of the company.

    Hard work and dedication to the services, funds from other companies, and robust marketing strategies are some prominent factors that drive a company towards success, but the business model can be deemed as the base of the company, on which the business is built. The business model is nothing but a company’s plan to make a profit which is why it plays a major role in new and well-established companies as well.

    With the world today that is encouraging more and more businesses to grow, only some manage to evolve to their full potential. One of such businesses that have stood up with their robust business model and have become a key player in the telecommunication industry is Airtel. Here, we will walk through their business model and how it helped the company carve a niche for itself.

    Bharti Airtel: An Introduction
    Business Model of Airtel
    How does Airtel make money through its business model?
    Airtel’s competition with other companies
    FAQ

    Bharti Airtel: An Introduction

    Founder: Sunil Bharti Mittal

    Year of inception: 1995

    Bharti Airtel, also known as Airtel, is one of the leading multinational telecommunication service providers of India based out of New Delhi, India. It boasts of over 457 million subscribers, holds second place in India’s mobile networks and third place in the world’s mobile networks. Millward Brown and WPP plc have named Airtel as India’s second most valuable brand in their Brandz ranking. In addition to these, Airtel is the first-ever multinational telecommunication service to launch 4G in India.

    Areas of Operation

    Initially starting from India, Airtel has witnessed significant growth and is now successfully operating in around 18 countries, which includes South Asia, Africa, and the Channel Islands.

    Key Products and Services

    Over time Airtel has expanded as a company and has begun to offer a wide range of services that include 2G, 4G, 4G+ networks, fixed-line broadband, and voice services.

    Here’s a quick rundown along with the main service belts that Airtel offers:

    • Telemedia – Under the Telemedia segment Airtel offers broadband internet via DSL, leased internet lines, MPLS solutions, IPTV, and fixed-line telephone services. Their control over the Telemedia segment allows them to offer differentiated and converged solutions to customers.
    • Television – Airtel is also associated with the provision of the direct television network or DTH (Direct-to-home) TV services across the nation with their Airtel digital TV.
    • Mobile data – Airtel also provides BlackBerry services that work on push-on technology, USB modems, Airtel data cards, easy mail, and its own mobile application that helps its customers monitor all their services and packages bundled in on the app.
    • Airtel business – Airtel Business comprises of six main products, which are, Cloud and managed services, digital signage, NLD/ILD connectivity, dongles for Wi-Fi, voice solutions, and conferencing solutions that serve a range of industry verticals including BFSI, IT/ITeS, manufacturing, hospitality, and government.
    • Android Tablets – With a view to capitalize on the growing demands for cost-effective, portable devices, Airtel has launched its first 7-inch tablet running on the Android operating system in 2011 via Beetel Teletech Ltd.
    • Mobile wallet service – Airtel offers the mobile wallet service which allows Airtel users to make payments for utility bills, goods, and services in addition to money transfers across networks. It is done using the airtel money app that runs on Android, iOS, and windows.

    Target Audiences of Airtel

    Being a telecommunication service provider the target audience of Airtel is really wide and is not influenced by age, gender, place of residence, income, social distinction, and any such factors. Airtel has an array of different services that attract both individuals and companies across varied industries.

    Revenue of Airtel
    Revenue of Airtel

    How Tata is helping Airtel to bring Made-in-India 5G Technology in India?
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    Business Model of Airtel

    Airtel showcases an exemplary business model for others to follow irrespective of the industry that each belongs to. Airtel focuses mainly on two things: customer acquisition and servicing (retention) and business development or expansion. Their vision and mission clearly state that their ultimate goal is to be a globally admired telecom service and to mainly focus on customer satisfaction and provide them innovative services that tend to be cost-efficient products.

    The other functions that include hardware, network management, backend applications (billing, etc.), and other services are outsourced. This business model has been pioneered by Airtel and inspires many newcomers in the game.

    What is unique in the business model of Airtel?

    As we have already mentioned, Airtel believes in outsourcing everything else apart from their marketing, sales, and finance operations and the ‘minutes factory’ model of low cost and high volumes.

    Airtel is widely recognized as the pioneer of such a strategy, inspiring tens of thousands of other brands and entrepreneurs. The equipment of Airtel is also provided and maintained by other companies namely Ericsson, Huawei, and Nokia Networks; and US-based Amdocs provides Airtel with the IT support that the brand requires.

    In its business model, Airtel has underlined some key points that they term as strategic business pillars for their businesses. These are:

    1. Focus on Quality customers – Airtel aims to provide value for their customers along with the differentiated services that they provide.
    2. Opening doors for new revenues – The brand is now helping its non-mobile wings like Airtel Business, Digital TV, and Broadband services to grow along with an eye to bring in new verticals.
    3. Providing Top-of-the-line services – Airtel aims to bring in the best possible network quality to their customers with the help of cutting-edge infrastructure and advanced automation tools and technology.
    4. Employee-centric culture – Along with investing huge on the digital talent, Airtel makes sure that it hands over significant roles to each of its employees and ensures they grow along with the firm.
    5. Eco-friendly approach – Airtel advocates the reduction of overuse of resources and cutting down its operational expenses to the minimum with an eye on the environment.

    Along with its basic strategies as Airtel business plan, it is working on future strategies, to retain its top position, such as bringing more innovation in its services, exploring new plans and products, providing valuable and quality services to its customers.


    How did Vodafone Idea lost 2.3 million subscribers
    A report published by TRAI in January 2021, earlier said that the Telecomcompany Vi had added more subscribers to their user base but the most recentnews suggests that the company has lost around 2.3 million users in their userbase. Let’s look at the reasons for the changes in data. Vodafone Ide…


    How does Airtel make money through its business model?

    Airtel makes money through all the products and services mentioned above. It uses a B2C model to derive income from its customers and a B2B model, registered under Airtel Business that helps startups and SMEs. Airtel stands out with its unique business model that aims to provide the customers with the best services at competitive prices.

    It is to be remembered that Airtel is not one of the companies that have achieved fast growth but one that stands as a market leader purely because it has innovated things and earned its place. Furthermore, it is also one of the few telecommunications services providers that have realized the importance of value-added services (VAS) right away in the start, which further eased its way.

    Airtel’s competition with other companies

    Airtel snatched the market from Essar by providing services before them and holding the position until them with the help of high usage premium clients.

    Telecommunication services mainly have two important characteristics which are quality and price of the service, with that said, Airtel makes sure that they establish service by giving high importance to the characteristics and being a high-quality service provider with a premium image.

    Conclusion

    Airtel has witnessed gradual growth and has emerged as a promising brand in the telecommunications sector with the help of a foolproof business model, a meticulous understanding of its key concepts, years of hard work, tireless efforts, and absolute dedication. Airtel success story surely is a huge inspiration to legions of other businesses across different domains.

    FAQs

    What is the revenue of Airtel?

    The revenue of Airtel was ₹89,473 crore (US$13 billion) in 2020.

    Who is the CEO of Airtel?

    Gopal Vittal is the current CEO of Airtel.

    What is the debt of Airtel?

    In the financial year 2020, Bharti Airtel Limited reported a net debt of about 1188 billion Indian rupees.

  • Jio’s Journey Towards Dominating The Data Market

    Reliance Jio has fulfilled its dream of taking over the data market and the 4G space in India. From December 2015 up to 2020 the marketing and growth strategies employed by Jio have enabled this company to emerge with giant like proportions and establish itself as a leader in Indian telecom space. Bharti Airtel was next with a share of 24%, while Vodafone Idea was third. State-owned BSNL commanded more than half of the market share in wired internet subscribers.

    Reliance Jio now leads the chart by grabbing 52.3 per cent of the overall data market share, followed by Bharti Airtel at 23.6 per cent share in the quarter ended March 2020. According to the Telecom Regulatory Authority of India (Trai) the number of internet subscribers in India increased to over 743 million at the end of March 2020, with a growth rate of 3.4 per cent on a sequential quarter basis. Around 97% of the subscribers use mobile devices for internet access. Vodafone Idea held the third position as its internet subscriber market share at 18.7 per cent for the period in reference.

    Which is why the number of wireless internet subscribers stood at 720.7 million, while the wired internet subscribers were 22.4 million. Internet access with a minimum capacity of 512 kilobits per second or more is defined as broadband connectivity. The top five service areas in terms of internet subscriptions wired and wireless were Maharashtra (63.01 million), Andhra Pradesh including Telangana (58.65 million), UP (East) (54.60 million), Tamil Nadu (51.64 million).


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    Jio’s journey to success

    Reliance Jio Infocomm Limited was founded in 2007. In 2010, it acquired 95% of Infotel Broadband Services Limited. In 2010, it acquired 95% of Infotel Broadband Services Limited. This lesser known company was attractive because of the service and opportunities it offered in exchange for the price tag. The IBSL is what allows Reliance to develop its 4G network all over the country.

    Reliance Jio first product was the Lyf smartphone which was launched in the India markets in 2015, which did not generate sufficient demand. In 2016, brought Reliance Industries Limited 42 annual general meetings. It was here that Ambani first announced his plans to take over the 4G space in India, with the launch of Reliance Jio.

    number of subscribers increasing from 2017 to 2019
    number of subscribers increasing from 2017 to 2019 

    Jio takes over the market

    The reason for jio’s successful marketing strategy is that it is unilateral and is the same service offered for free. The initial scheme that accompanies the launch off jio was free services till March 2017. With this scheme each individual was given access to free SIM cards with free voice calling and free 4G data to fulfil their browsing skills.

    Reliance Jio reached its goal of 100 million subscribers in February 2017 just within 170 days and by June 2017 it had 200 million subscribers, thus making a record for the fastest growth of users. As of December 2019, Jio is the third largest telecom service provider in the world and has a network of close to 400 million subscribers.


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    The rise and rise of Jio

    Before jio, people paid between Rs.200 and Rs. 500 for limited 3G mobile data. In jio case the company had an advantage as the product was free when it was introduced, it disrupted the entire telecom space in India and brought high speed data to the general public. People were now streaming movies watching videos, video calling all from their mobile phones.

    jio's profit in 2019 and 2020
    jio’s profit in 2019 and 2020

    The six month free period served as an opportunity for the company to test put their product and the use the data from that period to optimize its network to the need of the consumers. When dual sim became popular, it became easy for individuals to retain their Jio SIM cards and use them for mobile data while also keeping their original phone numbers for other purposes. The company brought out new products like 4G enabled phones, broadband services, TV services and many others.


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    Increasing Numbers

    Generating a demand and created a customer base is the first step. Then comes the task of long term retention. For Jio the referral stage was particularly important as other telecom service providers had not caught up with a 4G network of that magnitude. With coverage in all 22 telecom circles, Jio became the largest mobile network operator in India by 2019.

    In the financial year 2019 -2020 profits have increased by 88%. Revenue increased by approximately 40% and EBIT rose by 64%. In fact, during the corona virus pandemic, Jio reported that data usage on their network increased by over 50%. Jio has also launched in September 2016, along with the Jio music app, video streaming app and other accompaniments.

    The JioPhone was launched in August 2017, with subsequent models being introduced in 2018 and in 2020. These phones are created to answer the complementary demand for affordable 4G compatible phones, generated by the original demand for 4G data. For the manufacturer of these phones, Jio has partnered with Google. Apart from this the company has also launched Wi-Fi routers and other electronics.