Tag: Team Pumpkin

  • Founders Shared Their Plan To Manage “Work from Home”

    The COVID-19 pandemic has effectively brought normal life to a halt in the whole world. So, Indian government has used the formula “break the chain” to stop the spread of this disease. Indian government has ordered for lockdown and 1.3 billion residents of country to stay home. As a result, employees of many companies are working from home. But they need to follow best practices for working from home to be productive.

    But, it’s not easy for the company to let all employees to work from home. Company has to take permission from its client if employee can work on client’s information at home. Employees need laptop, a good internet connection, communication gear, work-related hardware & software. Of course, technology has made it easy as you can do everything online like meetings, attendance, etc. But, all companies have to make plans how they can make it efficient.


    Companies are Asking their Employees to Work from Home due to CoronaVirus
    Since Coronavirus outbreak in Wuhan, China, the coronavirus has spread in manycountries all over the world. As the number of infections and deaths from thecoronavirus i.e. COVID-19 rise drastically, many governments, schools, andcompanies around the world are taking more drastic measures to restr…


    We talked to few companies about their planning to have “Work from Home” and effective best practices for working from home which they have applied for maximum output in the time.

    upGrad
    Casa Exotique
    121 Experiences
    My Star Hub
    Team Pumpkin
    Ozonetel
    Dineout
    Bridged
    CarveNiche
    Docttocare
    NowPurchase
    AppViewX
    LegalWiz
    Excess2sell
    ZingHR
    Primus Co-Work
    Mamaearth
    Metro and Metro
    Simply Fresh India
    Cosmo Films
    Ecolab Digital Centre
    Surmount Business
    FAQs

    ascenth ranjeet kumar upgrad
    Effective Best Practices for Work from Home

    upGrad

    Founded in early 2015, upGrad offers online programs for working professionals. We talked to Mr. Mayank Kumar, Co-founder & MD of upGrad, about their planning to make work from home effective.

    Mayank Kumar- Co-Founder, upGrad :

    At upGrad ever since we have switched to the Work-From-Home model, the leadership team has been on their toes to make sure that their respective teams are communicating enough amongst their colleagues, maintaining the team bonding and synchronization. We have active video/audio calls and group conferencing to make sure that everybody stays updated.

    1. We’ve ensured that remote IT infrastructure (hardware and software) are made available as much as possible. To ensure that the work stays uninterrupted, employees can discuss with their manager and mail to IT help for support anytime.
    2. We will be using hangouts, zoom or other software for official meetings or calls.
    3. Employees are encouraged not to step out of home for a meeting, event, public gathering etc. unless absolutely necessary.
    4. We suggest them to exercise caution while using public transport for travelling inside the city and minimize your inter-city and intra city travels.

    At upGrad, we will be monitoring the spread, taking inputs from industry and govt. bodies and take appropriate decisions keeping your safety and business continuity in mind. We will keep employees posted from time to time about relevant updates.

    Casa Exotique

    Casa Exotique has been exploring the depth of Interior Designing and Styling with the help of a remarkable team of professionals who takes each and every turn to make your vision come to life. We talked to Ms. Bhawana Bhatnagar, Interior Stylist and Founder, about the plans to make work from home effective.

    Ms. Bhawana Bhatnagar- Founder, Casa Exotique:

    Given that we’re currently at stage two of the infection, we are actively separating sick employees and contractors from the healthy ones to prevent the infection from spreading any further. Also, sick employees have been given the Flexi leave benefits as well. As of now, we are waiting for the government directives and updates on the situation. If there is any indication that we are moving towards stage 3, then work from home will definitely be implemented.

    121 Experiences

    121 Experiences specializes in experiential brand communicating solutions to drive behaviour changing consumer habits. We talked to Aniket Sharma, Co-founder & CEO, about their planning to make work from home effective.

    Aniket Sharma- Co-Founder, 121 Experiences :

    1. We have urged all our employees to work from home during the current crisis unless absolutely necessary to work from office.
    2. We also understand not all employees can work from home due to their respective reasons, for them we are following a rotational policy. If there is a team of 4 then only 2 people have been asked to come on a single day.
    3. Further we have encouraged car pooling amongst our employees instead of taking the local transport to and fro to work.
    4. We have also relaxed office hours from 11-4 to ensure those who have to take public transport can avoid peak hours both ways.

    My Star Hub

    To create the most authentic and memorable fan experiences across the world, My Star Hub came up with the platform where fans can book personalized video shootouts from their favorite celebrities. We talked to Swapnil Mahajan, Founder & CEO, about their planning to make work from home effective.

    Swapnil Mahajan- Founder, My Star Hub :

    1. We have chalked out a comprehensive guideline to keep remote working effective.
    2. Besides maintaining a focus on clear communication, we have kept things flexible as we know that the one-size-fits-all formula doesn’t work when people are working in different settings.
    3. We are relying on online tools and digital meeting platforms for discussions, clarifications, and progress tracking.
    4. We have full trust in our people and are working on creating a support structure for effective remote working.

    How is Narendra Modi helping Startups Fight against the Coronavirus Outbreak?
    Due to Coronavirus outbreak [https://startuptalky.com/tag/coronavirus-outbreak/], everyaspect of business is suffering through many problems and challenges. Flight,hotel booking firms are the worst hit. There is stupendous drop in demand of gigeconomy. Whereas, at the same time, video conferencin…


    Team Pumpkin

    Co-founded by Swati Nathani and Ranjeet Kumar, Team Pumpkin, a 360 Degrees Marketing & PR agency commenced its operations in 2012 with a clear mission to help brands win in the Marketing and PR space. We talked to Ranjeet Kumar, Co-founder, about their planning to make work from home effective.

    Ranjeet Kumar- Co-Founder, Team Pumpkin :

    1. As a precautionary measure, we have rolled out remote working directives for all our employees across regions until the situation settles down.
    2. Team Pumpkin has always been a flexible organization, even before Coronavirus forced people to work-from-home, we had implemented the policy in our company. With our long-tested policy and a supportive environment for remote working, we are effectively maintaining our productivity levels.
    3. With daily work reports and progress updates, we are making sure that the deliverables are not affected and business continuity is maintained as normal.
    4. We are connecting with the teams and clients through teleconferencing and video conferencing on a need basis.
    5. To manage daily attendance, employees have been advised to download the app and do remote clock-in and clock-out throughout the remote working period.
    6. For those who need to visit the office for any urgent requirement, we are ensuring complete hygiene within the premises.

    Best Webinar Platforms Overview | Top 10 Webinar Software
    It is nearly impossible to communicate ideas and have important discussionsface-to-face always, owing to one’s busy schedule. Advanced communicationtechnology can help this situation smartly. Webinar means conducting a seminar,meetings, conferences online, using the internet facility. Webinar s…

    Ozonetel

    Headquartered in Hyderabad and Singapore, Ozonetel has several industry firsts to its credit in the area of Cloud Communication. We talked to Chaitanya Chokkareddy, Co-founder & Chief Innovative Officer, about their planning to make work from home effective.

    Chaitanya Chokkareddy- Co-Founder, Ozonetel

    1. Ozonetel Communications is a pioneer of cloud communication solutions and as per Dept. of Telecom (DoT) regulations, calls can be converted to VOIP (Voice Over Internet Protocol) and connected to agents’ phones within the OSP sites’ local network. This will allow organizations with OSP license to extend the call from OSP site to be connected to agents’ phones at their home over VPN.
    2. VPN will allow access of all applications that are accessible to an agent at OSP site. Since Cloud Agent delivers all agent tools including a phone call in browser, it’s a seamless transition.
    3. We are helping all our clients/customers to set up this model of WFH. All those running IP based contact center like Cloud Agent can implement this, but for now it is limited by DoT for only who has the OSP license.

    Effect of Coronavirus Crisis on Employment- Jo due to Covid19 Crisisb Losses
    Since the World Health Organisation (WHO) has declared the Covid-19 or Coronavirus outbreak [https://startuptalky.com/tag/coronavirus-outbreak/] a pandemic, manycompanies are taking precautions against the impact and spread of the virus. Thegovernment also plans to close restaurants, bars and hot…

    Dineout

    Dineout is India’s largest Dining out and Restaurant tech platform, helping more than 17 million diners monthly discover new restaurants, reserve a table, pay for their bills and get offers and discounts combined with a SaaS product offering to its restaurant partners manage their operations. We talked to Ankit Mehrotra, Co-founder & CEO, about their planning to make work from home effective.

    Ankit Mehrotra- Co-Founder, Dineout :

    Work from home as a policy is commonly followed by our teams in times of personal need but when we implemented self quarantine policy for the necessary folks, it seemed almost difficult to function. And a time like this where the entire office across all cities, including our Sales team who are majorly on field, to work from home is something we never imagined!

    1. We are leveraging on technologies like Google Hangouts, Slack and Zoom for work from home arrangements and ensuring continuity of the work.
    2. The start and end to our day is just like before with regular communication and synergy within teams and with clients via video conferencing.

    It continues to be challenging and we’re learning on the go, one day at a time with effective and ethical work practices virtually.

    Bridged

    Bridged uses a combination of AI and 13,000 strong highly skilled workforce to develop unique and vast data at scale significantly improving the quality of data models. We talked to Ashwin Chalam, Founder and CEO, about their planning to make work from home effective.

    Ashwin Chalam- Founder, Bridged :

    Employees at Bridged have recently started working from home, and we’ve put measures in place to ensure productivity does not decrease. We made sure that all employees have access to requirements such as a laptop, an internet connection, communication gear, work-related hardware & software, etc.

    1. Concerning best practices, employees need to prioritize communication. This involves multiple video chats and protocols for communication and escalation.
    2. Employees should update their teammates on the status of tasks at hand and inform them when they won’t be available during lunch breaks, casual rests, etc.

    CarveNiche

    CarveNiche is an innovative edtech startup, which is using latest technologies such as machine learning and advanced data analytics to personalise learning for K-12 education. We talked to Avneet Makkar, Founder & CEO, about their planning to make work from home effective.

    Avneet Makkar- Founder, CarveNiche :

    1. Have dedicated Work Space while working from home and setting a work schedule and sticking to it.
    2. It is very important to not get distracted and be disciplined about your work as this way, one would be able to finish tasks at hand effectively and efficiently.

    Find Best Work From Home Job Portals To Get Your Dream Job| Remote Working
    Being a teenager in the Covid times is the most frustrating thing ever. We getit, all your plans of earning and being financially free were masked due to thepandemic. However, let’s get real, things have been going a bit easier than thebeginning of the year and nows the time to get back on track.…


    Docttocare

    Docttocare allows the users to schedule their surgery appointment with the right doctor or hospital, which is best for their health and which is cost-effective. We talked to Sugandha, Founder of Docttocare, about what advice/suggestions she has for effective work from home.

    Sugandha- Founder, Docttocare :

    1. Hit the shower- To set the tempo, prepare as if it’s a normal day at work. Take a bath and get dressed.
    2. Communication: Video call is must.
    3. Never work where you sleep.
    4. Set up a workplace at home.
    5. Don’t forget to log off- When the day ends, log off completely and take rest.
    6. Work for 6 hours, that are more productive when WFH.

    NowPurchase

    NowPurchase offers a curated B2B e-commerce platform with over 50,000 industrial goods. The company has also developed a unique NowPaaS (Purchasing as a Service) for regular buyers where it combines its e-Commerce offering with a purchase management SaaS platform. We talked to Naman Shah, Co-founder, about their planning to make work from home effective.

    Naman Shah- Co-founder, NowPurchase :

    Understanding this and also the fact that with Work From Home employees can only spare 3-4 hours/day, we decided to start an initiative to complete the ignored but important work- CRM and Management Software implementation.

    AppViewX

    AppViewX is a modular, low-code software application that enables Certificate Management as well as Network Infrastructure Automation and Orchestration using an intuitive, context-aware, visual workflow. We asked Anand Purusothaman, Founder, about their planning to make work from home effective.

    Anand Purusothaman- Founder, AppViewX :

    Giving our team the flexibility to define work hours based on their family priorities, especially in this situation, has helped immensely. With kids off from schools and the mounting household chores, we made it clear that we understood this unique situation and supported it. This has gone a long way. We also conduct frequent virtual connects with leaders, informal coffee chats with the team, wellness initiatives and business updates to keep the team reassured that the business is on track, to ensure that they stay connected.

    LegalWiz

    LegalWiz is focussed on helping early-stage startups and small businesses stay compliant and maintain legal hygiene while maintaining the highest transparency on deliverables. We asked Shrijay Sheth, Founder, about their planning to make work from home effective.

    Shrijay Sheth- Founder, LegalWiz :

    We had planned well and hence were prepared. Team leads were giving full responsibility to ensure that operations and work protocols are maintained. That said, a team of 3 has been deployed to assist any team-member with any problems they may face. I am personally available to any team member who wants to connect and we have frequent discussions on coping with confinement and making work easier.

    Tips for Managing Remote Teams effectively

    Excess2sell

    Excess2sell is India’s Premier and leading b2b excess inventory marketplace which covers multiple verticals. We talked with Mr Rajan Sharma, Founder & CEO, on about their planning to make work from home effective.

    Mr Rajan Sharma- Founder, Excess2sell :

    Fortunately, we are a tech based start-up and are fully geared to take our work home. So in terms of technology WFH is not much of a problem area for us. However, the complete lockdown has ensured that there is no movement of goods and hence not many fresh deals will happen during this period. We will definitely see the effect on our bottom line this quarter and probably in the next quarter too.

    ZingHR

    ZingHR is one of the oldest HRM providers. ZingHR is one of the few global ventures which offers almost all web/mobile-based modules from Hire to Retire Solutions with state of the art tech supporting those applications. We talked with Prasad Rajappan, Founder and CEO, about their planning to make work from home effective.

    Prasad Rajappan- Founder, ZingHR :

    Work from home is an unavoidable situation which we think can be utilised to focus on performance and achieve outcome-oriented results. “Results are the only true sign of excellence.”  We think the best part right now that everyone can do irrespective who they are as follows:

    • Inspire people
    • Ask them to stay indoors
    • Practice hygiene
    • Unlearn and Relearn
    • Support peers and family
    • Not to spread Fake News
    • Pray

    Primus Co-Work

    We are a hyperlocal, proptech, consumer business which partners with restaurants, that open only during the night, to convert them into co-working places from Mon-Fri/10am-6pm, and have an mobile app using which the customers can look up a co-working place across multiple pincodes, make payment online and book a seat. We talked with Shardul Bayas, Founder, about their planning to make work from home effective.

    Shardul Bayas- Founder, Primus Co-Work :

    Talk to the team members over a call 2-3 times a day, do a zoom call every alternate day, checking with the team to ensure things are normal, doing followups on the work and preparedness.

    Mamaearth

    Mamaearth is Asia’s first Madesafe certified brand that offers 100% toxin free & natural baby and mama care products. We talked with Ghazal Alagh, C0-founder, about their planning to make work from home effective.

    Ghazal Alagh- C0-founder, Mamaearth :

    The first thing we did was to define a tiered policy. We figured out how much of each job role could be done from home (if at all). We then defined goals and deliverables— first as an organization, then on a team level, and finally at the individual level. We continue to do break this down on a monthly, weekly, and even daily basis. This helps everyone at the organization become much more aligned with their goals as we work from home.

    Other than that, we realize this is a time of a lot of panic and fear. As a parent myself, I know that having children at home constantly, and not having access to domestic help, can also interfere with productivity at work. So we’re enabling more flexibility within the organization.

    We’ve also allowing space for people to articulate their issues – we’ve defined a specific time when people can just talk about what they’re going through. At the same time, we’ve also made space for coming together as a community and sharing positivity — whether it’s through online games, contests, or just sharing photos and videos of our home office, and the small joys of coming together in this challenging time.

    Metro and Metro

    Metro & Metro is one of the leading manufactures of shoes and allied product in india. We talked with Meenakshi Kalsi, Business Partner, about their planning to make work from home effective.

    Meenakshi Kalsi- Business Partner, Metro & Metro :

    We can only handle the communication with the customers and the suppliers. But the manufacturing part is totally at the standstill as that requires labour to be present. To assist my team we are supporting them financially and taking care of their needs. There’s a regular meeting done through zoom video calls to check up on them.

    Simply Fresh India

    Simply fresh AI technology in farming for growing, nourishing, picking and processing. We talked with Sachin Darbarwar, Founder & CEO, about their planning to make work from home effective.

    Sachin Darbarwar- Founder, Simply Fresh :

    Almost all our corporate employees are working from home which includes teams like – HR, finance, IT, marketing, sales and legal. All our department heads are doing a wonderful job of connecting with their teams virtually and making sure the workflow is smooth as much as possible. We are making use of technology to stay connected and have video calls and group conference calls to maintain the business continuity. It is important during these time that we stay connected virtually and make sure we adhere to needs of our team as required.

    Cosmo Films

    Cosmo Films is a global leader in specialty films for packaging, lamination and labeling applications. We talked with Mr. Pankaj Poddar, CEO, about their planning to make work from home effective.

    Pankaj Poddar- CEO, Cosmo Films :

    We being a continuous process plant and also film suppliers to the food packaging industry; come under essential services and hence we have obtained permission to run operations with minimal manpower. Our remaining functions like Sales, Marketing, IT, Finance, Purchase, and HR are working from home to provide backend support to the plant for smooth operations.

    As employees are working from home due to COVID 19, we have made necessary arrangements for our employees like the availability of laptops and systems, printers, required stationary and internet connectivity.

    Ecolab Digital Centre

    Ecolab Digital Centre focuses on finding solutions to real-world problems around water safety, energy conservation, food security, and healthy environments. We talked with Malahar Pinnelli, MD, about their planning to make work from home effective.

    Malahar Pinnelli- MD, Ecolab Digital Centre :

    We have always been using Video Conferencing to work with the US team, now we have started using those with the team here. Each manager connects  with their team every day and that rolls up to the Managing Director. We have every 2 days a week, a mandatory video call to make sure people are still visually connected.

    Surmount Business

    Surmount Business practices targets to become a strategic partner to entrepreneurs and enterprises to help expand businesses beyond their existing roots, professionalize their operations and enhance their Capital Efficiency. We talked with Niraj Bora, Founder, about their planning to make work from home effective.

    Niraj Bora- Founder, Surmount Business :

    We organize long video calls instead of just audios, play some games online weekly with the team, and keep in touch more often in order to keep the enthusiasm alive. We have also increased training sessions online in order to keep learning ongoing. People also get more negative be reading and hearing daily cases and hardships on media, so I have tried sharing cover-19 recovery stories discussion with teams as well. A piece in last Sunday’s ET covered that very well and sharing with everyone gave positivity to the team mindset.

    For some out of office chats, we have WhatsApp group where team posts any new thing they do like cooking, new indoor game, etc.

    FAQs

    What is a work from home model?

    The Work From Home model allows employees to work remotely. Employees get the flexibility to work from anywhere. It is location-independent.

    What essentials do you need to work from home?

    • Computer/Laptop with webcam and mic
    • Proper Internet Connection
    • Essential Software/Tools as per the work/business requirement

    How do you connect with employees working from home?

    In the WFH model, a virtual office for employees is set up. Offices use the best video conferencing and team collaboration tools to connect with employees. A shared portal for employees is created to share personal as well as professional updates.

  • 16 Founders shared Steps Taken by Companies after the Outbreak of CoronaVirus

    The COVID-19 pandemic has effectively brought normal life to a halt in whole world. Social distancing, work from home and a lockdown are the only ways to stop the spread of this virus. Situation is not different in India too. The Indian government has done the smart thing by implementing a 21-days lockdown along with an international and domestic flight ban, and a stoppage of the railway service. But, this lockdown, work from home will impact Indian economy.

    Transportation has stopped, manufacturing units are closed, shops which sell non essentials are closed, so this will affect economy for sure. One of the biggest potential impacts to India’s employment and economy could be the shuttering of manufacturing plants and assembly lines in the tech sector. So, this will affect startups too.

    Also read  – How Government is helping startups fight coronavirus

    We have asked few companies about what policies they have adopted with respect to the recent outbreak of CoronaVirus.

    Policies the company has adopted for the recent outbreak of Corona Virus

    MyGate

    MyGate is India’s leading security and community management solution for gated premises. MyGate helps residents to manage guest entries and delivery executives. We talked to Vijay Arisetty, Co-founder & CEO, on policies the company has adopted with respect to the recent outbreak of Coronavirus.

    Quick access to medical expertise and credible information, particularly in the era of social media, is extremely important in the fight against coronavirus. We are very keen on raising awareness on the matter and ensuring the availability of qualified medical advice for our 1.5 million+ users, and found strong partners in digital healthcare platforms DocsApp and mfine who promptly agreed to offer online consultation via their nationwide doctor network. Their doctors were kept busy over the weekend, with 2800 consultations completed over the last weekend alone, at no cost to our users.

    Rising Sun

    Inatur Ayurveda & Aromatherapy manufactures Organic and Natural skin, hair care and wellness products. These are safer, eco-friendly, and more effective skin care products. We talked to Pooja Nagdev, Founder and CEO,on policies the company has adopted with respect to the recent outbreak of Coronavirus.

    We have taken the following steps to ensure the safety of all our customers, our partners & most importantly our employees.

    1. Our manufacturing facility, office and retail stores are being disinfected regularly.
    2. All employees have been given complimentary gloves, sanitisers & masks which are to be used at all times, without fail.
    3. Strict measures are taken against anyone working in an unhygienic way.

    Zamit

    Zamit- a one-stop platform that networks & supports school ecosystems to be future-ready. It is an information, engagement and interaction platform that networks schools, students, teachers, parents, and school service providers. We talked to Aarul Malaviya, Founder, on policies the company has adopted with respect to the recent outbreak of Coronavirus.

    The various steps taken by the company are as follows-

    1. Our HR has created a ready-to-refer document and shared it with every employee of the company which contains all the information related to the virus and preventive measures to be taken. (The information is taken from verified sources)
    2. Hand sanitizers are being placed at every entrance of the office and in all cabins/rooms of the office. The employees are asked to wash their hands at regular intervals and only enter the office premises on washing your hands using waster or Hand sanitizers.
    3. The employees have been asked to communicate using various communication platforms like slack, hangouts etc. as much as they can to maintain social distance.
    4. All the employees are being given strict instructions to clean and sanitize their stuffs like laptop, bags, mouse & mouse pads, phones etc. using Antiseptic Wipes which are placed in every room/cabin of the office.
    5. The cleaners are instructed to clean the office using an antiseptic liquid throughout the day in equal intervals of time.
    6. Disposable gloves are being provided to the cleaners and the people managing the pantry. The gloves will be worn every time they are serving any food item to anybody in the office.
    7. Time slots have been given to each department of the office for lunch in the pantry to avoid employee’s exposure to crowded areas.
    8. Face masks are made available in the office for every employee. Whoever feels the need, someone who is coughing, sneezing, running nose or symptoms of COVID-19 will have access to the mask.
    9. Lastly, info graphics, posters are set up across the office as a way of encouraging the employees to eat food & adopt practices which will help in immunity building of the human system.

    CASA EXOTIQUE

    The company has been exploring the depth of Interior Designing and Styling with the help of a remarkable team of professionals who takes each and every turn to make your vision come to life. We talked to Ms. Bhawana Bhatnagar, Interior Stylist, Founder, on policies the company has adopted with respect to the recent outbreak of Coronavirus.

    After consulting with experts in the field, we have adopted a number of routines to ensure that the risk of any possible outbreak is minimized.

    1. The workplace is routinely cleaned and sanitized to provide a safe working environment for our employees.
    2. Travelling, especially overseas, has been restricted and is permitted only in urgent or exceptional cases.
    3. We have also employed a temperature gun at the office so that in case anyone contracts the sickness, it could be detected at the earliest. This would help prevent the disease from worsening and would also prevent the infection from spreading.
    4. We have also asked sick employees to stay at home and we’re providing flexible leave policies as well. The alcohol-based sanitizer has also been made mandatory at the workplace.

    121 Experiences

    121 Experiences specializes in experiential brand communicating solutions to drive behaviour changing consumer habits. We talked to Aniket Sharma, Co-founder & CEO, on policies the company has adopted with respect to the recent outbreak of Coronavirus.

    Following policies have been implemented starting this week –

    1. Office will be open from 11am to 4pm Monday to Saturday.
    2. No visitors will be allowed within the office premise.
    3. All employees who have laptops need to work from home; also they need to be available on phone calls and emails during office hours.
    4. For those who cannot work from home, a rotational cycle for attendance will be applied.
    5. Avoiding non-essential local travel.
    6. Domestic and international travel must be prohibited.

    Also Read – Tips to work from home efficiently.

    MyStarHub

    In their endeavor to create the most authentic and memorable fan experiences across the world, MyStarHub provides a platform where fans can book personalized video shoutouts from their favorite celebrities. We talked to Swapnil Mahajan, Founder, on policies the company has adopted with respect to the recent outbreak of Coronavirus.

    The safety of our employees is of utmost importance for us, and understanding the seriousness of the situation, we have been constantly tracking the turn of events.

    1. We have been maintaining the highest hygiene standards within the office premises and communicating detailed guidelines for personal safety and hygiene.
    2. Initially, we started by restricting travel and face-to-face meetings to only urgent ones. But as the coming few days are crucial for India to control the spread of Coronavirus, we have declared work-from-home for all our employees since March 18.

    Sify Technologies

    Sify is the largest ICT service provider, systems integrator, and all-in-one network solutions company on the Indian subcontinent. We talked to Praveen Krishna, Investor Relations, Public Relations & Corporate Communications, on policies the company has adopted with respect to the recent outbreak of Coronavirus.

    At Sify we have taken certain precautionary measures to safeguard the employees like daily mailers on hygiene, use of santizers, awareness through WHO videos, reporting colleagues who might be coughing or sneezing inordinately, no physical contact with each other, etc –
    Specifically, these are the is what is being implemented.

    People

    1. Stipulation that everybody should sanitise their hands a minimum of 4 times in the day.
    2. Report anybody who is coughing or sneezing inordinately.
    3. No shaking hands
    4. Hydrate with warm water regularly.

    Precautions

    1. Daily mailers on maintaining hygiene.
    2. If in doubt, get it checked at the nearest designated hospital.
    3. Recommended home quarantine for 14 days on the advise of a medical practitioner.
    4. In the event of co-habited work space, they have to have sanitisers on the desk.
    5. WHO videos on best way to avoid and if contracted what to do.
    6. Videos on fundamentals, for e.g. how to wash hands, how to wear a mask when out in public, what to avoid etc
    7. All events, offsites etc have been cancelled.

    Travel

    1. If carpooling, recommended to exercise caution and not drive other’s vehicles.
    2. International travel has been completely barred.
    3. Domestic travel is also being monitored with hot spots like Delhi, Hyderabad and now Bangalore not recommended.

    Quarantine

    1. Anybody who has internationally travelled in the last 30 days is quarantined for 14 days as a precaution and a report is shared with the travel and health authorities.

    Team Pumpkin

    Team Pumpkin is a 360 Degrees Marketing & PR agency commenced its operations in 2012 with a clear mission to help brands win in the Marketing and PR space. We talked to Ranjeet Kumar, Co-founder, on policies the company has adopted with respect to the recent outbreak of Coronavirus.

    1. We were one of the first few offices to declare WFH for all our teams.
    2. We had taken a note right from the beginning and have been preparing to tackle the situation.Initially, we created a COVID-19 response plan and shared it across teams to keep them aware of the probable actions according to the corresponding situations. This was shared along with detailed information about the transmission of the virus and guidelines to ensure safety.
    3. Sensing the seriousness of the situation we had limited travel only to the critical ones and restricted in-person interviews and meetings at all our offices.
    4. The use of the biometric machine has been completely stopped and attendance management is being done through the partner app.

    75F

    75F provides Internet of Things (IoT) hardware & software building products that makes office building more energy efficient, controlled and comfortable. We talked with Mr. Deepinder Singh, CEO, on policies the company has adopted with respect to the recent outbreak of Coronavirus.  

    1. 75F Technologists and Sales Teams is working remotely to provide troubleshooting, ongoing training, best practices, and guidance to its customers.
    2. Their Facilisight are fully operational through which customers can monitor, manage, and control buildings remotely through their desktop, tablet or 75F apps to lower set points, power down building lighting, or bring down unused zones or floors selectively to conserve costs and equipment.
    3. 75F warehouse are fully staffed, and their flexible cloud-based infrastructure will ensure minimal disruption to the business.

    Dineout

    Dineout is India’s largest Dining out and Restaurant tech platform, helping more than 17 million diners monthly discover new restaurants, reserve a table, pay for their bills and get offers and discounts combined with a SaaS product offering to its restaurant partners manage their operations. We talked to Ankit Mehrotra, Co-founder & CEO, on policies the company has adopted with respect to the recent outbreak of Coronavirus.

    At Dineout, our team is our extended family, and their health and safety always comes first! When the coronavirus outbreak first hit globally, we were as surprised as everyone else however we did start taking preventive measures right from the beginning.

    1. Rigorous office sanitisation, availability of masks and sanitisers, as well as a Self-quarantine policy was implemented under which all employees (or family) with a travel history outside India, or those who have been in contact with affected persons or even flu like symptoms were asked to self-quarantine themselves for 14 days.
    2. We also urged our teams to cancel any work related travel, reduce visitors and fever screening through IR thermometers at the entrance for the last 2 weeks.
    3. We also practiced social distancing at all our offices by sitting at alternate work stations and maintaining 6 feet distance at all times.
    4. From Monday, 16th March, we implemented work-from-home policy for our teams across all cities until March 31st 2020.
    5. Our sales teams have also been advised to focus on virtual training and virtual client support for the next two weeks. In fact our teams are also having lunch together digitally!

    In such challenging times, we continue to work together to overcome operational hurdles by leveraging technologies like Google Hangouts, Slack and Google Meets to stay connected virtually and ensure continuity of work.

    Huddle

    With a rich pool of dedicated experts and mentors to support the growth of early-stage ventures, Huddle enables the ventures to take their business to the next stage. We talked to Sanil Sachar & Ishaan Khosla, Co-founders & CEO, on policies the company has adopted with respect to the recent outbreak of Coronavirus.

    The current challenges due to Covid-19, act as a reality check for a lot of startups and large ventures to realize who their real customers are and how valuable their product/service is. In an environment where doing less is helpful, there is a lot of reduction in spends which is funneling out and reducing customer base, which indeed has a detrimental impact on the cash flows of a venture. For us, we have taken measures to help our ventures from day one to create businesses that have a strong back end and therefore, not only those that can sustain during such unfortunate and unexpected times.

    This period of isolation and in the day and age where social distancing is important, companies will see a reduction in funding, financing of their working capital due to reduced sales or utilization of their service and product, but the gain from this ‘downtime’ is to create sustainability within ventures through offerings that can add value despite the environment. We are prepared to support our startups through infrastructure and our team, with the resources we have to help them sustain and not succumb to any of these losses. At a time like this, is when our Huddle of portfolios are standing strong together to support one another. For us, we are preparing all the measures to support our ventures. Luckily we have not seen any decline in the speed at which our companies are working, and our onboarding of newer companies, because innovation is needed now more than ever.

    Zolostays

    Zolo provides fully managed, long-term affordable stay options with a warm and homely environment. We talked to Dr. Nikhil Sikri, CEO & Co-Founder, on policies the company has adopted with respect to the recent outbreak of Coronavirus.

    At Zolostays, the safety and health of our residents and our employees is of out utmost priority. Since we operate a co-living model, we have come up with specific policies to tackle the spread of COVID-19 for both our employees and our residents.

    For Employees

    1. We have advised employees to ‘Work from Home’, if they are experiencing any kind of flu, cold, cough and breathlessness and have been asked to self-quarantine and get in touch with a doctor.
    2. We have also encouraged hand hygiene by placing hand sanitizers around the offices and the commonly touched surfaces and objects are being wiped with disinfectants regularly.
    3. We have also cancelled non-essential business trips and our efficient HR team regularly shares all the advisories released by the Ministry of Health and Family Affairs.

    For Residents and HouseKeepers

    1. We have initiated special training of the housekeeping staffs for the best practices of personal hygiene and sanitizing for COVID-19 prevention.
    2. Personal Protective Equipment have also been provided to all our housekeeping and kitchen staffs including gloves and masks which are disposed off at regular intervals.
    3. We have also provided hospital-grade disinfectants and cleaning agents approved by WHO for cleaning purposes.
    4. All community activities have been suspended and a special trained support team is kept on standby to help the residents of any related COVID-19 instances.

    Ozonetel

    Headquartered in Hyderabad and Singapore, Ozonetel has several industry firsts to its credit in the area of Cloud Communication. We talked to Chaitanya Chokkareddy, Co-founder & Chief Innovative Officer, on policies the company has adopted with respect to the recent outbreak of Coronavirus.

    1. Ozonetel has adopted Work From Home (WFH) as one of their policies with respect to the recent COVID -19 outbreak. We believe that remote working model can be as efficient as working from office if we use the right tools. And since we can offer this option for our employees, we did.

    Tjori

    Imbibing cultural and traditional crafts from around the globe, Tjori is a platform for treasured designs across apparel, footwear, bags, decor, and jewellery. In keeping with the essence of our brand, it also offers a range of organic and ayurvedic skin care products, using secrets whispered through generations. We talked to Mansi Gupta, Founder & CEO, on policies the company has adopted with respect to the recent outbreak of Coronavirus.

    We at Tjori are trying our best to create awareness and precautionary measures for our Tjori family, our employees, our vendors and our customers.

    1. The measures taken under the office premises are that of compulsory mask on everyone who enters the office, a sanitization process for our vendors and customers who walk-in for their respective needs. The sanitization process contains the simple steps of handing a surgical mask and using an alcohol derived sanitizer has that helps killing the viability of the office.
    2. The everyday cleaning processes has amplified and now every two hours a thorough cleaning is done.
    3. The people who are ill have been given grace leave in-order to help them recover without any stress.

    Packman Packaging

    Packman Packaging is one of India’s largest manufacturers of corrugated boxes, corrugated rolls, bubble rolls, bubble pouches, courier bags, POD jackets, duct tapes, e-commerce shipping bags and more. We talked to Gaurav Jalan, Director and Founder, on policies the company has adopted with respect to the recent outbreak of Coronavirus.

    Packman Packaging is trying what it can by implementing some of the things not just for the betterment of its employees but in a broader aspect its customers as well. Packman Packaging has already implemented certain work policies that include everyone from the workers and the management.

    1. Packman Packaging is primarily working as a manufacturer so in the manufacturing unit, Packman Packaging has adopted a policy where the workers are being asked to work in shifts so that there will be a lesser number of attendances at a given time.
    2. It will also ensure that every worker has a proper space to work because it is not crowded as it used to be before the pandemic days. As of now, this seems to work well.
    3. Packman has a huge advantage because of its online store. And because of that the majority of the staff related to IT and customer service the marketing and sales teams are working remotely from their homes most of the time.
    4. As for the senior management teams are concerned, the employees are working on a rotational basis. The management team members are working on alternate days. This way it not only helps the normal flow of work but also, ensures everyone remains safe.
    5. The most important thing Packman Packaging has assigned its guards an added responsibility that whoever is entering the premises of the office and manufacturing unit he is making sure that everyone is getting their hands sanitized and wearing masks.
    6. Also, there has been a floor manager assigned who is monitoring that everyone is washing their hands with sanitizer and wearing masks for every exit and entry in the respective floors.
    7. Sick employees are advised to stay at home as much as possible.

    Bridged.co

    Bridged uses a combination of AI and a 13,000 strong highly skilled workforce to develop unique and vast data at scale significantly improving the quality of data models. We talked to Ashwin Chalam, CEO, on policies the company has adopted with respect to the recent outbreak of Coronavirus.

    1. We’ve educated our employees on best practices (such as washing hands often and limiting physical contact) to implement during this health crisis.
    2. We’ve placed hand sanitizers across spaces in the office, and even requested employees to practice social distancing and avoid unnecessary travel.
    3. We’ve implemented a work from home policy.

    With these efforts, we hope to flatten the curve by reducing the probability of our employees catching the virus, which is essential to mitigating this pandemic.

  • 14 Founders Shared Opinions on how Industry and Customer Behavior will Change after Coronavirus Fight

    Covid-19, which has shaken the whole world has brought everyone’s life at halt. This highly contagious disease is spreading so fast that Indian Government has ordered 1.3 billion residents to stay home. In this lockdown period, all malls, theaters, companies, shops, restaurants, manufacturing units are shut. This will affect businesses and economy badly. Many companies have told their employees to work from home. But, its not possible for all companies like manufacturing units, theaters, malls to let their employees work from home.

    People are also scared of going out. This coronavirus has made people’s lifestyle slow and it will take time for everyone including companies to come back on track after this long period of lock down. COVID-19 has put slowdown to a business everywhere. Travel, Hotel, Events, and Entertainment are the sectors that are suffering. But on the other hand, other sectors such as eCommerce, EduTech have benefited immensely.

    How Industry and Customer Behavior will Change after Coronavirus Fight? 

    We have asked few companies about changes in industry and customer behavior with respect to their company after this coronavirus outbreak.  

    Also Read:

    Rising Sun

    Pooja Nagdev, Founder and CEO

    At this time people have become more aware and going back to the basics. I see that with respect to FMCG ethical labelling will be enforced and people will more watchful of the ingredients they are consuming. The trend for natural and organic care will be the rise.

    Indi Collage

    Anuradha Singh

    At the moment people are more inclined towards online shopping but once the epidemic comes under control we expect to see more of experience based buying & shopping as a social interaction

    Tres’Chic Academe

    Chitra Balasubramaniam, CEO

    Since we operate online most of the time doing business the customer satisfaction is high & this corona virus situation has made us realise our step taking our business online earlier & given us good dividends by doing so.

    CASA EXOTIQUE

    Bhawana Bhatnagar, Interior Stylist, Founder

    There is no denying that business has taken a real hit because of the spread of this menacing disease. Many business firms are closing their stores, and numerous art and design fairs have been either canceled, postponed, or their upcoming plans have been modified. Moreover, due to the hindrance brought about in the global business, overseas procurement has become impossible. Due to this, the supply chain is going to be affected and this will change the dynamics of business. Customers are looking at products customized for them, made locally by us.

    MyStarHub

    Swapnil Mahajan, Founder & CEO

    Well, we are already experiencing a shift from traditional gifts to personalized online gifting due to the digital revolution. With isolation being the key preventive measure in checking the spread of Coronavirus, digital gifting solutions will certainly get a boost.

    While celebrations have been put on hold and people are staying indoors, getting a personalized video message from one’s favorite star on a special occasion will be a unique gift to cast off gloom in the environment and bring some cheerful moments to make the day memorable. Especially in the current scenario, being able to send and receive these celebrity video shoutouts that too without any fear of being exposed to the virus will gain popularity to keep the celebratory spirit on.

    Also Read:

    Team Pumpkin

    Ranjeet Kumar, Co-founder

    Just like every other industry, the digital media and advertising sector is also strongly impacted by the virus outbreak. Since consumers are locking themselves indoors to stay safe and social distancing has become the norm of the day, there is a likely boost expected in the consumption of content online. Internet penetration has already taken B2C marketing online, the isolation mandate due to COVID-19 will now de-popularize out-of-home advertisement and also lead B2B ad turn towards digital.

    As people keep avoiding social gatherings and public places, they eventually would rely more on social media and therefore, the digital media consumption will increase significantly. Social networking platforms will shine even brighter during the need to stay connected and access content. And above all, digital marketing will provide immense opportunities for businesses to create leads without traveling and having any face-to-face interactions.

    Ozonetel

    Chaitanya Chokkareddy, Co-founder & Chief Innovative Officer

    We are already seeing many companies curious to understand how the work from home model can work for their industry. We have executed Work From Home facility for Acko General within a quick time span. We do think this might act as a point where companies start thinking about their backup for remote functioning.

    Dineout

    Ankit Mehrotra, Co-founder & CEO

    The pandemic has severely affected our operations and we’re seeing a heavy downfall in demand of our services at the moment. Social gathering is the key to our industry, while social distancing is the key to fighting this virus today and we’re strongly promoting it on all our platforms.  

    While we are not sure of the full consequences of the ongoing crises, this is certainly going to affect consumer behaviour as far as the F&B industry is concerned. Consumers will take some time to gain the confidence to go out again. The key is to provide for the safety and confidence for our diners once the pandemic subsides. We need to go above and beyond to make customers feel safe and engaging with them over the topic. A slew of measures can be taken as per the protocol prescribed by the Health Ministry, including increased access to hand sanitizers and hygiene procedures, body temperature checks for everyone at the premises, etc.

    Meanwhile, we stand strong with our partners and are hopeful and positive for the betterment of the situation. We shall be ready with the help of technology to help serve both our diners and restaurants stronger and better than ever.

    Packman Packaging

    Gaurav Jalan, Director and Founder

    It is too early to say currently, the industry is still operating as much as it can. But if it becomes a prolonged situation then there might be some issues but they will be temporary not permanent.

    There might be a possibilities that sales of packaging materials may dip a bit because of several advisory such as not going outside a designated territory in that case several businesses that uses packaging materials will be affected.

    One may also see rise in online sales that may still boost the packaging industry as it will open an avenue for supplying their products to several e-business platforms.

    For Packman, their customers are the assets so it will ensure that it can continue its services to its clients and customers. In general one should be prepared and monitor where the company and industry will go in these tumultous times. Customers also understand what is going on so we are sure that our customer will still view us in the same light as they do.

    Bridged.co

    Ashwin Chalam, CEO

    We expect potential and present clients to become conservative with their expenses. Businesses will not be looking to experiment much (with good reason) and will only want to work with teams that have a proven track record and can satisfy critical requirements.

    The coronavirus outbreak doesn’t change the fact that businesses are in the information age, and they will need access to high-quality data. Bridged’s USP is that we provide businesses across industries (primarily AI/ML and financial services) with a cost-effective and scalable data solution. During these trying times, we will leverage that.

    Zolostays

    Dr. Nikhil Sikri, CEO & Co-Founder

    With respect to the co-living space that we operate in, we will most likely see a decline in the number of bookings as this is a pandemic situation which has been declared by the World Health Organization and social distancing is the need of the hour. However, we do have single room occupancy which could also have higher response rate for our prospective customers and existing residents to shift into.

    CarveNiche

    Avneet Makkar, Founder & CEO

    The online education market is expected to grow at a compounded annual growth rate (CAGR) of around 44% between financial years 2019 and 2024, these trends are expected to disrupt the industry going forward. Keeping current trends in mind, ed-tech services will offer immersive and industry-specific learning across larger groups. Online learning and personalization of education will garner prime importance.

    ZEUX Innovation

    Hemal Gathani, Co-founder

    Post the COVID pandemic, we will see the world becoming even flatter. COVID will teach people how to work remotely. And companies would want to take advantage of the best available talent from across the globe at the right price with the location not being a factor.

    We will also see a surge in spending on digital initiatives. Industries would want to digitize everything possible. But going digital won’t be a differentiating factor and won’t necessarily lead them to success. Companies that provide the best user experience on digital channels will take a lead.

    This is the time to invest in enabling best in class user experience as not only businesses will be compelled to go digital but there will be a massive shift in user behavior to do more things online.

    Tjori

    Mansi Gupta, Founder & CEO

    The most important thing is to inform the customers about the exact reality of the scenario and give guarantees and assurances about the safe guarding of their money and products. Nobody loses anything because of this and all people need to realise that we are just at a halt for the next 21 days’ post which all activities would resume better than normal.

    The pre planning done at any situation always help the company and we are also banking on ours, but at this unforeseen times we solve every problem as it comes. Through this platform I wish to advice people to stay indoors and safe.

    Also Read:

  • 9 Founders Shared their tips on Surviving Coronavirus Outbreak?

    Apart from being a threat to public health, COVID-19 has also emerged as a threat to the global economy. Indian Government has put restrictions on regular movement, malls, public spaces, offices. Everything except essential things has been locked down. During this time of uncertainty and unrest, small businesses have been hit the hardest.

    Flight, hotel booking firms are the worst hit. Whereas, at the same time, video conferencing providers and online education companies, messaging platforms and of course healthcare & pharmaceutical companies are witnessing a boom in demand but the situation has become for worse for the startups & small scale businesses as they have limited sources and capital.

    Indian benchmark indices (BSE Sensex and NSE Nifty) have fallen over 20% this month with foreign investors pulling out around Rs. 38,000 crores fearing recession Analysts predict that the impact of coronavirus in India will shave off 0.5% of India’s GDP growth in FY21. The impact on Indian trade alone is estimated to be more than Rs 34.8 crores.

    These macroeconomic headwinds have already affected sale of white labelled goods which contribute half of the GMV of ecommerce companies. Retrenchments and downsizing in the startup ecosystem have started to accelerate as businesses take a hard look at steep operational costs and dipping demand in an uncertain environment made worse by the Covid-19 pandemic. Oyo, Bounce, Udaan and Drivezy have begun laying off staff.

    While India has taken early measures to contain the virus, there is still uncertainty around how long this pandemic might last. Governments in Europe and USA have already announced aid packages for small businesses and India might have to go down the same route to revive the economy.

    Also Read:

    How will small businesses survive during Coronavirus India outbreak
    How will small businesses survive during Corona Virus outbreak

    We have asked few companies how small companies can survive when Corona Virus has affected the economy and so many businesses around the globe.

    Rising Sun

    Inatur Ayurveda & Aromatherapy manufactures Organic and Natural skin, hair care and wellness products. These are safer, eco-friendly, and more effective skin care products. Lets get views of Ms Pooja Nagdev, Founder and CEO, on how will small business survive during Coronavirus outbreak.
    The Coronavirus crisis presents the economy and businesses with challenges but also with some opportunities. All of us have got time now to review and reflect. This is the time to plan new strategies, check all costs and overheads. Small businesses will have to cut down unnecessary costs and expenditures in order to be profitable.

    Indi Collage

    Indi Collage is a Fractional Retail platform. It helps brands expand into new markets without the overheads of expensive retail spaces. We talked to Anuradha Singh, on how will small business can survive during Coronavirus outbreak.
    We are focusing on building a base & giving flexible options to our customers to take later tentative dates for booking their popups at our spaces.

    Zamit

    Zamit is an information, engagement and interaction platform that networks schools, students, teachers, parents, and school service providers. We talked to Aarul Malaviya, Founder, on how will small business survive during Coronavirus outbreak.
    Coronavirus has created a deep global recession across the world. In case of the Indian market, all the small businesses will suffer a short, serious but not catastrophic recession. Consumers should help these small businesses in any possible way they can since they’re the driving force for these businesses.

    • Tax relief is something which will help in relieving a major amount of pressure from these small business owners.
    • All the business owners need to opt for extra cost cutting in their businesses which includes- minimized travel, cancelling any non-essential subscriptions, reduce online sponsored posts, reduce or eliminate meetings to reduce expenses, pause any large costs that could be undertaken at a later stage.
    • They also need to set clear and realistic business plan and at the same time, motivating the employees to pull this off together as a team and irrespective of mode of working, every employee should be there to help each other as in when it is needed to keep the boat floating peacefully.

    CASA EXOTIQUE

    Established with an urge to deliver incredible experiences, Casa Exotique has redefined a new benchmark for remarkable interiors and exquisite finishes. We talked to Ms. Bhawana Bhatnagar, Interior Stylist, Founder, on how will small business survive during Coronavirus outbreak.
    Needless to say, this outbreak is detrimental to the economy – especially the small business firms that do not have very deep pockets to support their staff without doing business in the time of this crisis.

    • To survive this pandemic, there is a need to have open communication with the staff. Everyone can pitch in their ideas on how to keep the business running in such a tough time. By starting the chain of dialogue, more innovative ideas would come to light and effective plans can subsequently be put into place.
    • Obviously, if the situation gets worse, work from home will probably be the only option. Businesses that are based on IT infrastructure would find it easier to manage work than the ones that require fieldwork. Alternate working hours can be one option for such firms.
    • The time is beckoning to the employers to put contingencies and crisis management plans in action. Those who have worked out such plans would be at an advantage in the coming months in terms of managing their business.

    121 Experiences

    121 Experiences is India’s first ever out of the Line agency. 121 Experiences specializes in experiential brand communicating solutions to drive behaviour changing consumer habits. We talked to Aniket Sharma, Co-founder & CEO, on how will small business survive during Coronavirus outbreak.

    • All small businesses will need to learn to optimise their resources.
    • Maintaining transparency with the internal employees and customers can help with innovate solutions.
    • The spirit of survival is going to be the key, staying positive will help think straight in these times of difficulty.
    • Collaborating with competition instead of cutting costs will be pivotal to sail through together instead of trying to on up the other.

    MyStarHub

    In their endeavor to create the most authentic and memorable fan experiences across the world, MyStarHub provides a platform where fans can book personalized video shoutouts from their favorite celebrities. We talked to Swapnil Mahajan, Founder, on how will small business survive during Coronavirus outbreak.

    • Even though the Coronavirus has a negative influence on the market worldwide, it has also opened up doors of opportunities for smaller and unconventional businesses in the longer run.
    • In situations like this, the reliance of overseas suppliers will decrease and demand for local products will increase. Also with limited resources in hand, these small scale businesses, in particular, will innovate ways to survive the uncertainties and bounce back.
    • Besides this, the government aid and relaxations will help a lot of small businesses manage funds to keep the business going.

    Also Read:

    Dineout

    Dineout is India’s largest Dining out and Restaurant tech platform, helping more than 17 million diners monthly discover new restaurants, reserve a table, pay for their bills and get offers and discounts combined with a SaaS product offering to its restaurant partners manage their operations. We talked to Ankit Mehrotra, Co-founder & CEO, on how will small business survive during Coronavirus outbreak.
    We work with more than 40,000 restaurants in India, and the common concern right now is that since no one knows when this will end, there is no way to evaluate the potential business impact. However, it is also severely impacting the bottom line of small businesses like restaurants since their dining operations are temporarily closed.

    • We are advising our partners to look for ways to stay connected with their customers by means of adding flexibility in their operations. By offering a discount on take-home orders, free delivery, using popular delivery services and special discounts for its existing members opting for home deliveries.
    • While, no one knows how much longer this situation is going to persist, the one thing that has emerged from this crisis is the absolute need of technology! We’re working closely with our restaurant partners to support them with our B2B technology products in effectively managing deliveries.
    • We are also preparing for when this pandemic subsides and it’s business as usual to help our restaurant partners get back up and running powered stronger by technology.

    Packman Packaging

    Packman Packaging is one of India’s largest manufacturers of corrugated boxes, corrugated rolls, bubble rolls, bubble pouches, courier bags, POD jackets, duct tapes, e-commerce shipping bags and more. We talked to Gaurav Jalan, Director and Founder, on how will small business survive during Coronavirus outbreak.

    No doubt coronavirus has impacted several businesses. But one needs to think about the bigger picture. Yes these are hard times particularly for small businesses. But with proper information and following certain guidelines they can survive it too.

    If you take an example some markets in Mumbai have decided to work on alternate days just like an odd even program. One day markets on right and on other day the shops on left will remain open. This is a good concept and also ensures time to time income is generated. But yes cannot rule out certain degree of financial losses.

    Bridged.co

    Bridged uses a combination of AI and a 13,000 strong highly skilled workforce to develop unique and vast data at scale significantly improving the quality of data models. We talked to Ashwin Chalam, CEO, on how will small business survive during Coronavirus outbreak.

    • Here’s an opportunity for businesses to reassess their spending and identify areas of unproductivity. After that, businesses should direct all their efforts into ensuring that their money-making product/service keeps them afloat. Or, they might need to pivot and update their gameplan with new offerings, offerings that a coronavirus-affected market will accept.
    • Businesses will also have to make difficult decisions such as laying off loyal employees and scaling down on certain perks. But, until the coronavirus phase passes, they will have no other choice but to exercise monetary caution.

    St. Angelo’s VNCT Ventures

    With a unique approach to real estate development, SAVV Global offers value deliveries, superior design, world class amenities and infrastructure, coupled with timely deliveries and after-sales service. We talked to Mr. Agnelorajesh Athaide, Co-founder, on how will small business survive during Coronavirus outbreak.
    The pandemic is supposedly estimated to hit the economic growth by up to 50bps in FY 21, with the first two quarters slowing down at 4.4.5%, as per government sources. Although these are tough times, entrepreneurs can actually use this to effectively reflect and strategize the way forward, with a resilient attitude and a winning mindset.

    • Instead of spending the time counting the losses or panicking over the situation, the slowdown could actually be a boon. It is an opportunity allowing start-up founders to take stock of the situation, envision the market needs and demands after the pandemic is over, and gear up for a fresh start.
    • From learning new skills, conducting employee reviews, collaborating with new vendors/ chalking out an innovative product, to diversifying the business, the current lockdown can be effectively used as an opportunity by visionary and resilient entrepreneurs.

    Skilfinity

    Skilfinity is full service Digital Marketing & Analytics Company, with operations in Singapore & India. We talked to Ujjal De, Co-founder, on how will small business survive during Coronavirus outbreak.
    Now is the time for longevity and surviving the crisis and not trying to use the situation and health scare as an opportunity.

    • Build community and trust for your brand by giving back in any way possible, to ensure, when this all is over, people invest in your brand.
    • Evaluate the offline marketing strategy and switch to bring as many online eyeballs as possible for all business, across industries.
    • Keep calm, be tenacious, support other businesses in any way possible and take the necessary steps so that you come out of this disruption stronger than ever.

    Grooming Naturals

    Groominh Naturals owns the brand RAWNATURE which is a line of conscious beauty products that is natural, vegan and designed to work within Indian weather conditions and suited to our people. It cover products across skin care, hair care and bath and shower and cater to both men and women. We talked to Mohit Saxena, on how will small business survive during Coronavirus outbreak.

    The key to survival will lie in managing what we can control. We will hopefully soon emerge from this crisis but even if we do, it will be far from over as the aftereffects of the COVID syndrome will stay for a while even after it is gone. Some of the areas we as a company need to be focussed on:

    PRODUCT LEVEL

    1. Look at our product portfolio and focus on what sells the most (say top 3 products). FOCUS ON OUR HERO PRODUCTS. This will help us reduce slow moving inventory risk and increase sales cycle. Also, the manufacturing will be easier as we will have only 20% of the SKUs that we will largely focus on.
    2. Relook at what people need in this time and if we can offer that as a solution. We make grooming essentials that are natural and clean. For us introducing a line of hygiene products that are plant based and effective will be more important and a natural extension than say a line of skin care. CREATE A MUST HAVE PRODUCT LINE from our portfolio.
    3. The consumers will be a bit wary for a while till the time the influence of COVID goes in the backburner. It will be prudent to GET MORE AFFORDABLE either by changing pack size or by offering more of the product at old price.

    ORGANISATIONAL LEVEL

    1. We will need to stay lean – Morally the last option is a lay off in these times. As entrepreneurs, we are responsible to our people and their families. Having said that, even the employees will agree that in these tough times, all hands need to be on the deck. Looking at salaries and minimising it basis seniority will be the need of the hour. Reducing manpower cost v/s the manpower itself should be the 1st priority
    2. A complete freeze on hiring for a substantial period going ahead will also be needed. Multi-tasking, multi skilling and figuring more efficient ways of managing day to day operations using technology or even outsourcing of certain operations will become key.

    PROFITABILITY and CASH FLOWS

    1. Post COVID, the need to be profitable will be ‘urgent’. This immediately will become the new buzz word. Not growth rate, not GMV sales, not multiple markets but positive cash flows and profitability.
    2. Plugging leaks in marketing and acquisitions drives, strategic alliances to reduce cost of sales, CRM and customer management, new markets and better GM’s on new products will be areas of focus till this financial winter thaws out.
    3. Reduce all additional costs and go back to being a bootstrapped venture. Shut every single cost head that can be closed and rationalise/minimise the others.

    FUNDRAISE

    1. While it may sound contrary to the market sentiment, if your product and business model is solid, fundraise will happen. However, 9-12 months from now this sentiment may change in case the after effect of COVID does not subside. So, we need to get what we can and brace for a longer runway. Since our focus now will be on profitability, this runway can will be substantially longer with the same money than we expect and must be the way ahead till we see the summer again.

    Emerging from this crisis will be a gradual process. It’s important to plan appropriately and find various alternate ways of sales and financing.  

    Also read:

    Hipcouch

    Hipcouch is an end to end interior design + build solutions startup based in Lower Parel, Mumbai. We talked to Pankaj Poddar, Founder, on how will small business survive when Coronavirus has affected the economy and so many businesses around the globe.
    Small businesses, as a first measure, have to look really hard at their expenses and trim out anything that might constitute as fat. Secondly, and equally importantly, you have to put in place a business continuity plan coupled with scenario analyses. We have never collectively faced so much disruption and uncertainty on a global level and preserving capital should be the topmost priority.

    IoTfy

    IoTfy is a #MakeinIndia IoT & AI cloud suite that superpowers consumer durable brands to add IoT capabilities to their device categories. We talked to Arpit Chhabra, Founder, on how will small business survive when Coronavirus has affected the economy and so many businesses around the globe.

    At IoTfy we are deploying a futuristic approach to mitigate the impact of the 21 days lockdown, on the business. Given we are a products’ company, we have already started focussing on the next set of features/products that are in the pipeline. The idea is to utilise this time well and invest in future product conception and planning during this period, where most businesses are trying to focus on the recovery aspect. To that end, we have already started planning two quarters ahead and are gearing for the spike in demand IoTfy is expected to witness from the brand partners, who have suffered huge losses on account of the global supply chains being disrupted due to Covid19 outbreak.