Tag: softwares

CommerceIQ – Enabling Merchants To Expand Profitably

Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by CommerceIQ.

When most of the world’s shopping went online as a result of the pandemic, entrepreneurs providing technology and other solutions to help with the transition began to attract venture capitalists’ attention. CommerceIQ is the latest company to gain late-stage funding, as we’ve seen firms throughout the e-commerce infrastructure and enabling ecosystem to raise larger and larger amounts.

Enterprise Business Platforms are a collection of interconnected application software and/or systems that may be used to develop Enterprise Business Solutions or Apps by combining their capabilities and shared data.
Order processing, customer information management, procurement, energy management, production scheduling, and accounting are among the company operations that enterprise businesses handle. It is usually housed on servers and offers several users simultaneous services across a computer network.

CommerceIQ is a business platform that enables merchants to expand profitably by making data-driven marketing decisions. By combining the fields of machine learning and data science to e-commerce, the firm’s solution automates operations across marketing, sales, and operations, allowing retailers to increase their efficiency through automation and generate sustainability.

CommerceIQ – Company Highlights

Startup Name	CommerceIQ
Legal Name	Boomerang Commerce Inc
Headquarters	Palo Alto, California, United States
Industry	Analytics, Consumer Goods, E-Commerce, Machine Learning, Sales, Software
Founders	Guru Hariharan
Founded	2012
Areas Served	Worldwide
Current CEO	Guru Hariharan
Website	www.commerceiq.ai

About CommerceIQ and How it Works?
CommerceIQ – Industry
CommerceIQ – Name, Logo, and Tagline
CommerceIQ – Founders
CommerceIQ – Startup Story
CommerceIQ – Vision, and Mission
CommerceIQ – Business Model
CommerceIQ – Growth
CommerceIQ – Employees
Commerce – Funding, and Investments
CommerceIQ – Competitors
CommerceIQ – Future Plans

About CommerceIQ and How it Works?

CommerceIQ is a frontrunner in assisting companies in winning through retail e-commerce platforms like Walmart.com, Instacart, and Amazon, which account for 85 percent of all e-commerce. To help organizations discover the key to winning a share of the market profitably, the company’s unified platform integrates machine learning and automation across the supply chain, marketing, and sales processes.

To maximize e-commerce performance, CommerceIQ connects people, processes, and technology platforms. People can now make more decisions, better decisions, and make them faster. An online firm that remains on the top implies more sales volumes, more considerable revenues, and a larger market share.

CommerceIQ – Industry

Enterprise Business Platforms, and Solutions, are utilised to carry out cross-functional organisational duties by combining capabilities that are often provided by several enterprise systems. The following terms are more precise when it comes to defining this industry: Enterprise Business Platforms are a collection of interconnected software applications and/or systems that may be used to develop Enterprise Business Solutions or Apps by combining their capabilities and shared data.

Due to the increased prevalence of cloud applications in diverse modern enterprises and the rising use of customer relationship management and enterprise resource planning in over 70% of companies, the global enterprise platform market is predicted to develop significantly.

Many small and medium-sized firms’ increased investments in cloud software due to increased scalability, robustness, and return on investments have fueled market development, fueled demand for applications and software such as ERP and CRM across multiple organizations.

Increased automation in various end-use sectors is also critical for market expansion. Cloud-based corporate apps like Panama are gaining much traction in the market, indicating that consumers are becoming more interested in automated business procedures.

CommerceIQ – Name, Logo, and Tagline

CommerceIQ tagline says, “Unlock profitable e-commerce growth”

Company Logo of CommerceIQ

CommerceIQ – Founders

Guru Hariharan founded CommerceIQ in 2012.

Guru Hariharan

Guru is an experienced IT and marketing executive with over fifteen years of e-commerce expertise. Guru spent more than five years with Amazon developing out automatic procurement and supply chain before starting the firm in 2012. He also became a 3P seller’s AI-based selling coach.

CommerceIQ – Startup Story

The company’s founder, Hariharan, has a history in machine learning and e-commerce, and while at Amazon, he stated that the objective was to eliminate humans from the retailing equation, thus his team created software called Amazon Selling Coach to teach people how to connect with businesses.

Hariharan wanted to establish a firm that would power where all of that money was going as individuals began to migrate their purchases, from equipment to toothbrushes, to Amazon and other platforms.

He left Amazon to establish his own firm, focusing on the sale side of the equation for brands to sell and the purchase side’s interaction with retailers. CommerceIQ’s retail e-commerce management tools automate and consolidate areas such as retail media management, category analytics, operations, and sales for companies underneath one umbrella. According to Hariharan, customers should expect an average sales increase of 18 per cent.

More than 2,200 companies, including Bayer, Johnson & Johnson, Kimberly-Clark, and Kellogg’s are now collaborating with this Bay Area-based startup to manage incremental sales, unit profitability, and category market share through online retailers such as Amazon, Target, Instacart, and Walmart,

CommerceIQ – Vision, and Mission

CommerceIQ’s mission statement says, “to empower brands to move from analogue to algorithms.”

CommerceIQ – Business Model

Essentially, the company sells tools that allow retailers to take action on e-commerce platforms before an item runs out of supply. It also aids firms in streamlining their supply chains and taking the necessary procedures in the event that a product is not displayed on the e-commerce platform’s homepage.

There are four main product categories for this SaaS company. Offerings for firms to be more visible on e-commerce search sites, as well as tools to manage advertisements and optimise promotions with the least amount of human intervention, are among them. Large firms may also use CommerceIQ to simplify their supply chains by forecasting their needs and requirements and allocating resources accordingly.

In addition, the company provides a professional services model. The company provides advisory services to ‘clients that are trailing behind in the e-commerce market and want to catch up.’

The business is built on an annual subscription model with valuation-based charging.

CommerceIQ – Growth

In 2021, CommerceIQ, an algorithmic platform for e-commerce channels, had a 267 percent growth in revenue and a 77 percent increase in personnel year over year.

CommerceIQ, which uses machine learning, analytics, and automation systems to enhance e-commerce channels across distribution chain, advertising, and sales operations, is strengthening its tech governance in India with new hires in application, design and development, data science and analytics, support, and product operations.

“From a business growth standpoint, it’s been phenomenal,” said Guru Hariharan, CEO, CommerceIQ. “It was blistering growth in the US. E-commerce penetration of retail was about 16% when we went into the pandemic. When we got out of the pandemic, it was 20% in the US. And it was similar across the world. There was a massive jump in e-commerce penetration of total retail.”

According to Hariharan, the firm has had a 267 per cent increase in revenue yet, with a 300 per cent increase in 202. He went on to say that although CommerceIQ has dominated IQ in the US, it has won with EQ in India, particularly during the second wave of the pandemic, when a lot of their professionals in India were affected.

CommerceIQ – Employees

COO – Piyush Lumba
CEO & Founder – Guru Hariharan
VP Sales – Tim Wilson
VP Finance – Adrian Seet
Sr. Product Manager – Rajath Raman
Senior Account Executive – Cory Lund

Commerce – Funding, and Investments

Date	Round	Amount	Lead Investors
Mar 21, 2022	Series D	$115M	SoftBank Vision Fund
Jun 22, 2021	Series C	$60M	Insight Partners
Jan 14, 2016	Series B	$12M	Shasta Ventures
Jul 16, 2014	Series A	$8.5M	Madrona Venture Group, Trinity Ventures

CommerceIQ – Competitors

CommerceIQ’s top competitors include A2X, Webgility, Helium10, Jungle Scout, Perpetua, ChannelAdvisor. Wholesale Suite, and DataHawk.

CommerceIQ – Future Plans

CommerceIQ, a retail e-commerce management software, has received $115 million in Series D financing from SoftBank Vision Fund 2. With this, the SaaS startup’s overall valuation has risen to more than $1 billion, putting it in the coveted unicorn category.

Existing institutional investors such as Insight Partners, Trinity Ventures, Shasta Ventures, and Madrona Venture Group also participated in the round.

CommerceIQ will utilise the resources to finance its global operations and expedite the development of its ‘unified Retail Ecommerce Management Platform.’ It also intends to grow its services in India, and as a result, its algorithmic components have been adjusted to adapt to buyers’ behaviour not only on Amazon but also on local e-tailers like Flipkart.

The Bengaluru office now employs over 150 workers, with ambitions to roughly treble that number by CY22. The money will also be used to hire more people in a variety of areas, including data science, software development, customer service, analytics, and product operations.

Hariharan said that the company had a strong presence in the United States and Canada and that it was planning to expand to Europe shortly. Furthermore, the firm intends to use the funds to accelerate its organic expansion and form new collaborations along the road.

CommerceIQ – FAQs

What does CommerceIQ do?

CommerceIQ is a business platform that enables merchants to expand profitably by making data-driven marketing decisions.

Who founded CommerceIQ?

Guru Hariharan founded CommerceIQ in 2012.

How does CommerceIQ make money?

The company provides a professional services model. The business is built on an annual subscription model with valuation-based charging.

Which companies do CommerceIQ compete with?

CommerceIQ’s top competitors include A2X, Webgility, Helium10, Jungle Scout, Perpetua, ChannelAdvisor. Wholesale Suite, and DataHawk.

March 29, 2022

Active.ai – Personalizing Customer Support With AI

Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by Active.ai.

Companies in the B2C sector segment are progressively approaching an age of automated customer service, which is enhancing the brand experience for customers, thanks to technologies like AI-powered customer support bots.

Founded in 2016, Singapore-based startup Active.ai is creating intelligent virtual assistant that is allowing businesses to design automatic and insightful customer support service. Active.ai has developed a successful, patented conversational AI platform for financial firms, insurance firms, and capital markets that can be quickly implemented. Here is more about Active.ai, the startup story, and how this startup is helping businesses take their customer support service to the next level.

Active.ai – Company Highlights

Startup Name	Active Intelligence Pte Ltd
Headquarters	Singapore
Industry	Financial Services, Software, FinTech
Founders	Ravi Shankar, Parikshit Paspulati and Shankar Narayanan
Founded	February 2016
Current CEO	Ravi Shankar
Products	Morfeus, Triniti
Website	www.active.ai

Active.ai – Latest News
About Active.ai and How it Works?
Active.ai – Name, Logo and Tagline
Active.ai – Founders and History
Active.ai – Mission and Vision
Active.ai – Services and Products
Active.ai – Business Model
Active.ai – Revenue and Growth
Active.ai – Funding and Investors
Active.ai – Competitors
Active.ai – Challenges Faced
Active.ai – Future Plans
Active.ai – FAQs

Active.ai – Latest News

In June 2021, Active.ai partnered with Talisma, which is a major customer experience solutions provider. Talisma’s technological products and solutions will be strengthened as a result of the partnership, which will allow it to incorporate a next-generation conversational AI chatbot into its platform and make it available to its BFSI clients.

On their Conversational AI journey, BFSI companies may use Talisma and Active.ai’ s solutions. Active.ai and Talisma collaborated covers a wide range of use cases in Retail and Commercial Banking, Insurance, and Capital Markets, with solutions readily available on platforms like WhatsApp, as well as a full-proof seamless fallback for human assistance if needed.

About Active.ai and How it Works?

Active.ai is a Singapore-based fintech firm focusing on artificial intelligence, with a research and development center in Bengaluru. Active.ai has developed a cutting-edge, proprietary conversational AI platform for financial institutions, insurance firms, and capital markets that can be quickly implemented.

Triniti, their artificial intelligence engine, was created to provide end-users with meaningful, intuitive engagement across many channels such as SMS, phone, and IoT devices. Triniti has been developed to empower businesses to build a deep connection with their customers. This artificial intelligence engine uses Machine Learning, Natural Language Processing, and Natural Language Generation technologies to cater to the specific customer support needs of financial institutions, insurance companies, and capital markets.

Furthermore, this solution is backed by the knowledge and experience of an executive team with over 60 years of senior-level industry experience, as well as a thorough grasp of the strategic and operational issues that their clients are facing. Financial institutions, insurance firms, and capital markets are all moving fast to stay relevant to shifting client expectations, and Active.ai arrives just in time. The team at Active.ai sees an amazing potential whereby businesses can establish a natural dialogue and more meaningful relationships with their customers using sophisticated conversational AI.

The following are some of the major characteristics of Active.ai

For balance queries and fund transfers, pre-built processes, pre-trained datasets, and pre-certified interfaces with Finastra are available.
Business rules, bespoke replies, and branding are all highly configurable features.
APIs are available for expanding functionality.
Supports iOS, Android, Web applications, the Facebook virtual agent, and Alexa and Google Assistant capabilities.

Active.ai – Name, Logo and Tagline

The “ai” in Active.ai stands for Artificial Intelligence as the enterprise is a creator of an artificial intelligence platform for enterprises that aims to provide conversational banking services.

Active.ai Company’s logo

Active.ai’s tagline says, “Conversational AI built for scale”

Active.ai – Founders and History

Ravi Shankar, Shankar Narayanan Srinivasan, and Parikshit Paspulati founded Active.ai in 2016.

Active.ai CEO Ravi Shankar previously served at a managerial position in HDFC bank. He was the VP & Head of Non-Branch-Delivery Channels at ABN AMRO Bank N.V. From 2004 to 2009, Ravi was Group Executive Vice President at Yes Bank. He co-founded Nevales Networks Pvt Ltd., which is a cloud-based managed security service provider in 2010. In 2016, Ravi co-founded Active.ai

Active.ai COO Shankar Narayanan Srinivasan started his career as a 3D Animator and went to become a serial entrepreneur. He co-founded companies like Cazh Pte Ltd( an online payment company that designed applications that let users make payments without revealing credit card and bank account numbers) and Tagit Pte Ltd ( a digital solutions company). In 2012, Shankar co-founded Fastcash Pte. Ltd, a unique platform that allows users to transfer value in the form of money, airtime, gift card, or any other tokens of value, and also digital content such as photo video, etc. through social networks and messaging platforms in a secure way.

Active.ai CTO Parikshit Paspulati worked with IT companies like CSS Corp. He was the CEO of Singapore-based software company Mobilestruct Pte Ltd from 2005 to 2008. Till 2014, Parikshit worked as the CTO of digital solutions’ company Tagit Pte Ltd. He founded an IT consultancy firm Finoculus Pte. Ltd in 2014. In 2016, he co-founded Active.ai with Shankar Narayanan Srinivasan and Ravi Shankar.

The idea of starting Active.ai first hit Shankar Narayanan, when he lost his wallet during an international trip. He was calling his bank to block his credit and debit cards, but he realised that it was not easy to connect to the customer support due to busy networks, and endless IVR menus. This lead to the idea of using AI to handle customer support for a better user experience. He discussed the idea with his friends Parikshit Paspulati and Ravi Shankar, which led to the formation of Active.ai in 2016.

The initial client of Active.ai was Axis Bank, followed by CIMB Bank, Income, FWD insurance, IndusInd Bank, and Hdfc Securities. Today the startup has many clients across the globe.

Active.ai – Mission and Vision

Active.ai’s vision statement says, “Our vision is to create augmented AI services that is easier to train and evaluate. By integrating powerful data analysis tools, such as Power BI, with AI services and data sets we can easily visualize the accuracy of our models.“

Active.ai – Services and Products

With an AI product platform that can be supplied on the cloud, Active.ai created its own IP. The major goal is to solve complicated problems by connecting to banks via APIs and making information available to clients in a courteous and cost-effective manner.

The multichannel platform enables its use on messaging platforms such as Facebook Messenger and IoT devices such as Alexa. The startup partnered with IBM, Infosys Finacle, Microsoft, and EdgeVerve Systems to provide financial services with 24-hour support via messaging and voice interfaces.

The two main products offered by Active.ai are –

Triniti – Triniti’s AI engine combines NLP and NLG components to let financial institutions communicate with consumers in a natural way. Its purpose is to automate some tasks between clients and banks, such as transactions and customer care. Triniti-powered chatbots are used to solve inquiries, saving banks’ time, money, and labor. Triniti’s algorithms are developed such that it can interpret customer’s intent, sentiment and emotions and interact with the customers accordingly.
Morfeus – Active.ai’s middleware engine, which was created at the Bangalore Innovation Lab, operates as a Java program for a web server. It uses artificial intelligence to link front-end channels, allowing banks to communicate with their consumers through mobile, chat, or voice.

Active.ai – Business Model

Active.ai has a Software as a Service (SaaS) subscription-based business model. Active.ai’s quick growth and reputation in the banking industry has resulted in a high level of involvement and confidence among clients, ensuring a stable and secure relationship between banks and customers.

Amigobulls (Now EnrichVideo) – Company Profile

Company Profile is an initiative by StartupTalky to publish verified informationon different startups and organizations. The content in this post has beenapproved by EnrichVideo (Amigobulls). Organizations can utilize big data analytics to leverage their data and find newopportunities. As a re…

StartupTalkySarika Anand

Active.ai – Revenue and Growth

As per reports, Active.ai’s revenue for the calendar year 2020 was USD 2.47 million while the revenue was USD 1.84 million in the Calendar Year 2019.

Active.ai – Funding and Investors

Date	Round	Amount	Lead Investors
Sep 14, 2020	Funding Round	—	AMTD ASEAN-Solidarity Fund
Jun 12, 2019	Series A	$3M	—
Jan 1, 2019	Venture Round	—	InnoVen Capital
Nov 13, 2017	Series A	$8.3M	CreditEase Fintech Investment Fund, Dream Incubator, Vertex Ventures
Nov 14, 2016	Angel Round	$3M	IDG Capital
May 4, 2016	Pre Seed Round	$500K	Kstart

Active.ai – Competitors

Active.ai’s top competitors are Wso2, Apigee, DigitalGenius, Yodlee, MuleSoft, Xignite, Bloomberg, Mashape, Yellow Messenger, snapLogic, Barchart, 3scale, and Thomson Reuters.

Active.ai – Challenges Faced

As more and more enterprises are adopting AI to create better customer interaction services, the industry is slowly becoming more competitive. Although the AI business is not overly saturated, it is highly specialized, making it rather difficult. It’s a multibillion-dollar sector with enormous potential.

“AI has been available for 30 years, but businesses have just lately begun to use it. Today, enterprises world over are moving away from the mobile first vision to AI first with the core focus on customer engagement and new customer experience (CX),” says Ravi Shankar, Co -founder and CEO, Active Intelligence (Active Ai) Pvt Ltd.

Active.ai – Future Plans

Active.ai is a company that has received a lot of positive comments from its customers. With SaaS subscriptions beginning at 1500 users per month, Active.ai has made this platform extremely scalable. The Active.ai team thinks that by utilizing this ground-breaking technology, any financial institution would be able to embrace Conversational AI and provide excellent customer service.

Currently, Active.ai is operating throughout North America, Europe, Japan, and India. Active.ai employs about 40 employees across Singapore, Bangalore, and the United States. In the next few years, the company’s goal is to have 100 million end-users. The company also has plans to open offices in different locations across the globe and hire talent from different locations around the world.

Active.ai – FAQs

What does Active.ai do?

Active.ai develops a successful, patented conversational AI platform for financial firms, insurance firms, and capital markets that can be quickly implemented.

Who founded Active.ai?

Ravi Shankar, a former Group Executive Vice President of Yes Bank, Shankar Narayanan, and Parikshit Paspulati founded Active.ai in 2016.

Which country is Active.ai based in?

Active Intelligence is a Singapore-based fintech firm focusing on artificial intelligence, with a research and development center in Bengaluru.

Which companies do Active.ai compete with?

Active.ai’s top competitors are Wso2, Apigee, DigitalGenius, Yodlee, MuleSoft, Xignite, Bloomberg, Mashape, Yellow Messenger, snapLogic, Barchart, 3scale, and Thomson Reuters.

How does Active.ai make money?

To generate money, Active.ai uses a Software as a Service (SaaS) subscription-based business model.

October 16, 2021

Zapier—The Efficient Way To Automate Your Work

Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by the organization it is based on.

Software as a service (SaaS) is a software distribution model in which a third-party provider hosts applications and makes them available to customers over the Internet. SaaS is one of three main categories of cloud computing, alongside infrastructure as a service and platform as a service (IaaS and PaaS).

Zapier is a software development company. Zapier is an online automation tool that connects your favorite apps, such as Gmail, Slack, Mailchimp, and more. It offers a SaaS-tool that connects applications and automates workflows. Zapier’s product allows users to move data and automate tasks. Know more about Zapier’s company profile here in this article.

Zapier – Company Highlights

Startup Name	Zapier
Developer	Zapier Inc.
Headquarters	San Francisco
Industry	SaaS, Software
Founded	2011
Founders	Wade Foster, Bryan Helmig, Mike Knoop
CEO	Wade Foster
Area Served	Worldwide
Website	www.zapier.com

Zapier – About and How it Works?
Zapier – Recent News
Zapier – Logo and its Meaning
Zapier – Founder and History
Zapier – Mission
Zapier – Business Model
Zapier – Revenue and Growth
Zapier – Funding and Investors
Zapier – Competitors
Zapier – Challenges Faced
Zapier – Future Plans
Zapier – FAQs
Zapier – Conclusion

Zapier – About and How it Works?

Zapier is a developer of an online platform designed to link web-based applications. The company’s online platform connects and automates the applications used by the people and helps them to synchronize data between web applications, enabling users to make the work easier and integrate web applications at a single click of the mouse.

Zapier is a web application that allows the user to move data and automate the tasks. Its a team of 250+ people living and working remotely in 24+ countries.

We’re working hard to build a diverse and collaborative team that can empathize with each other to solve hard problems and build a product we can be proud of.

Zapier – Recent News

As of October 2020, Zapier announced its availability in Microsoft Teams.

We’re excited to announce that we’ve launched an app for Microsoft Teams. You can now view, create, and edit Zaps right within Teams.

Zapier – Logo and its Meaning

Company Logo of Zapier

The Zapier logo is made of two parts: the logo (Zapier and the asterisk) and the logomark (just the asterisk). But the Zapier brand is more than just these two visual elements. It is a symbol for making automation easy for busy people.

Zapier – Founder and History

Zapier was started in Columbia, Missouri by co-founders Wade Foster, Bryan Helmig, and Mike Knoop as part of the first Startup Weekend Columbia in 2011.

Wade Foster, Bryan Helmig & Mike Knoop | Co-Founders, Zapier

After initially submitting an application for the Winter 2012 funding cycle and being rejected, they then built their initial prototype with 25 apps, and were accepted to Y Combinator startup seed accelerator in the Summer 2012 funding cycle. As a result of the acceptance, the company was relocated to Mountain View, California in Spring 2012. In October of the same year, Zapier received a $1.3 million seed funding round led by global venture investment firm Bessemer Venture Partners. Zapier reached profitability in 2014.

In March 2017, the company offered a “de-location package”, consisting of $10,000 in moving reimbursement to employees who desired to move away from the San Francisco Bay Area. After the announcement, job applications increased by 50%.

Zapier – Mission

Zapier’s mission statement says,

“We’re just some humans who think computers should do more work.”

The spirit of this mission is whimsical and humble, but there’s a bold message behind it. We’re given only one life to live, and it would be a cruel fate to spend much of it doing menial tasks — paper work, importing and exporting information between apps, copying and pasting text. Computers are better at these tasks, and Zapier believes removing them from your workflow empowers you to focus on the work that really matters and that only you can do.

Zapier – Business Model

Zapier’s unorthodox approach to finding users wasn’t the only thing unorthodox about their beta. They didn’t just get people to give their unfinished product a try. They got people to pay for the privilege. For a tech beta, most companies just say “sign up, it’s free, all you have to do is give us advice… we’ll take anyone’s advice.” They just beg for customers.

We made people pay a one-time fee to get into our beta. For the first few people, we charged $100 for access to the beta for as long as the beta lasts. And that number moved around; we charged as little as $1, and eventually it settled in around $5 or $10 to get into the beta towards the end.

It’s not that we wanted to make money off of the beta, it’s that we wanted people who really thought this was important enough to pay for and spend some time with us for. The last thing we wanted was a bunch of tire kickers who are just trying it out for fun but had no plans to use it on an ongoing basis.

So that little hurdle of just paying a little bit of money got them some really high quality early users who went above and beyond in terms of providing feedback to us on the things that mattered.

Quixy: No-Code App Development | Company Profile, Founders & Challenges

Quixy is a cloud-based user-friendly business application platform that empowersbusiness users with no coding skills to automate workflows & processes, andbuild enterprise-grade applications, using simple drag and drop design, tentimes faster compared to the traditional approach. Quixy provides …

StartupTalkyLakshya Singh

Zapier – Revenue and Growth

Zapier’s automation service is growing faster than ever with 3 million registered users, up from 2 million in January and one million in May 2016. Annual recurring revenue has also grown by nearly 50% since January 2020, from $35 million to $50 million. Zapier’s estimated annual revenue is currently $54.4M per year. Zapier’s total funding is $2.6M. Zapier’s pricing is $239 per year.

Zapier – Funding and Investors

Zapier has raised a total of $1.4M in funding over 2 rounds. Their latest funding was raised on Jan 14, 2021 from a Secondary Market round. Zapier is funded by 6 investors. Sequoia Capital and Bessemer Venture Partners are the most recent investors.

Year	Round	Amount	Lead Investors
Jan 14, 2021	Secondary Market	–	Sequoia Capital
Oct 31, 2012	Seed Round	Oct 31, 2012	–

Zapier – Competitors

Top competitors of Zapier are Integromat, Automate, Microsoft Flow, Workato and IFTTT.

Zapier – Challenges Faced

Zapier – which, rhymes with “happier,” in case you were wondering – wasn’t an overnight success. First, Wade Foster and Bryan had to recruit Bryan’s friend Mike Knoop to the team, who would go on to become Zapier’s third co-founder and CPO. Together, they built a “demo-able” version of their app in a few weeks and presented it at Columbia, Missouri’s first-ever startup competition in October 2011.

The pair’s complementary skill sets helped them work well together as a duo, and they began taking on projects together. Then, one day, in September of 2011, Bryan messaged Wade with an idea. The rest, as they say, is history.

The app, which Bryan had dubbed “API Mixer,” took first place in the competition – and that’s when Zapier’s co-founders began to treat their creation as more than just a side project. They changed the name, applied to the accelerator program Y Combinator, got rejected, then applied again and got accepted. Zapier officially launched in June of 2012, offering integrations with 34 apps.

Today, Zapier has integrations with over 2,000 apps, adding 600 partners in 2019 alone (with Microsoft Teams, Google Ads, and DocuSign being a few notable mentions).

Zapier – Future Plans

Just two years after launching – with only one round of Series A funding totaling $1.3 million – Zapier pulled off a feat that takes many companies years to achieve: profitability. And when you look at the company’s annual recurring revenue (the revenue they earn from product subscriptions in a given calendar year) it’s easy to see how that was possible. Between 2016 and 2018, Zapier’s ARR grew from approximately $10 million to more than $50 million.

Zapier is continuing to prove itself as a tech powerhouse. This year, the company placed 24th on Forbes’ annual Cloud 100 list, which ranks the world’s top private cloud computing companies. And while Zapier’s customer-centricity, transparency, and work ethic, have helped propel the company to where it is today, their actual product offering – automation – has them poised for longevity.

Businesses are doubling-down on digital transformation and recognizing the power of automation. In fact, McKinsey estimates that automation could increase global productivity growth by up to 1.4% annually.

“Automation is one of the most pivotal topics of the next decade. People and businesses are proactively seeking smarter, better ways to drive tangible results in less time…we’re able to give businesses of all sizes valuable time back in their day so they can focus on their most important goals,” said Wade.

Zapier – FAQs

What is Zapier?

Zapier is an online automation tool that connects your favorite apps, such as Gmail, Slack, Mailchimp, and more.

How does Zapier work?

You can connect two or more apps to automate repetitive tasks without coding or relying on developers to build the integration. Or you can have Zapier automate this for you, saving you time and effort.

What apps work with Zapier?

You can integrate with apps such as Facebook Lead Ads, Slack, Quickbooks, Google Sheets, Google Docs, Gmail, Google Calendar & many more!

Who founded Zapier?

Zapier was started in Columbia, Missouri by co-founders Wade Foster, Bryan Helmig, and Mike Knoop as part of the first Startup Weekend Columbia in 2011.

Which companies does Zapier compete with?

Top competitors of Zapier are Integromat, Automate, Microsoft Flow, Workato and IFTTT.

Is Zapier for free?

Zapier offers a free level of service, albeit with some limitations. With this account, you can perform up to 100 tasks per month, but you can only have five Zaps active at any given time. To clarify, a task is a completed action within a Zap.

Is Zapier safe to use?

Zapier takes the security of your data seriously. Credentials that you use to connect your accounts to Zapier are protected with bank-level encryption. The only action that Zapier takes on your accounts is those necessary to run the Zaps you create.

Zapier – Conclusion

Zapier is an online automation tool that connects your apps and services. You can connect two or more apps to automate repetitive tasks without coding or relying on developers to build the integration. This guide walks you through key concepts to help you get started with Zapier. We’re just some humans who think computers should do more work for you! Zapier lets you connect the apps you use to complete routine tasks automatically. Free up time to focus on what’s important to you and Zap away your busywork.

April 20, 2021

Hubblu: One Workspace for All Your Apps
The core of every business lies in using the right software tools. You need to use specific software for every workflow of your project, and sometimes more than one to execute your project.

So swiping between tabs and apps can be a time-consuming process. Needless to say, it dampens productivity and slows down team efforts.

What you need is a platform to combine all these apps into a single workspace. This will help you save time and increase productivity while minimizing distractions. You can focus more on your business and its growth.

Presenting Hubblu…

Hubblu Work Apps Dashboard

What is Hubblu?
Hubblu – Features
Hubblu – Pricing
Hubblu – FAQ’s

What is Hubblu?

Hubblu is a distraction-free workspace where you can integrate all your apps to a single platform. Whether you need to contact your team, share ideas, attend meetings or answer your customers, you can do all these things seamlessly saving both time and effort.

Navigate between team chats, calendars, project management tools, and emails in just a single click. With Hubblu, you will never again miss an appointment as its task scheduler not only reminds you of your appointments but also opens the work app at a scheduled time.

List of the Best Project Management Tools for Startups

A project is any type of work that has to be done within a defined beginning andend time. The work is short term or temporary therefore has defined scope andresources. A project is a kind of singular goal which requires no routineoperation but to accomplish the goal, a specific set of operations …

StartupTalkyNiku Mandal

Hubblu – Features

One master password

Break from the routine of using multiple passwords for multiple apps. Now you can quickly login to all your apps with one master password.

Easy-to-use

Friendly user interface lets you switch apps with just a click

Distraction-free

Interact with your team, via emails and chats seamlessly by having a distraction-free workspace for all your apps

Task Schedulers

Hubblu’s scheduler is not just a to-do list. Users can create a work schedule, take a break, get reminders of tasks, and much more. For instance, you can create a schedule for your daily tasks so that even if you forget to check your emails, Hubblu will automatically open the email app for you at the scheduled time.

Hubblu’s Task Schedule Dashboard

Cross-platform compatibility

Hubblu is available on Windows, Mac, and Linux platforms.

Multiple Integrations

Hubblu allows users to integrate more than 50+ apps including emails, meeting software, calendars, project management apps, and team chats with just a click on your desktop. With more and more apps joining the integration list, you can always request integration to Hubblu’s team.

Uses
- Team Collaboration – Take notes or create actionable to-dos quickly while you’re attending a meeting
- Compare and share info – No need to waste your time on multiple tabs and a variety of apps for each project. With Hubblu you can compare all data from your apps simultaneously with just a few simple clicks.
- Effortless communication – Whether it be your clients, partners, or even your boss, you can easily communicate with everyone from a single platform.
- Easy sharing – Share your work with your team whit just a click. Update your team members on your progress to get instant feedback on multiple projects without ever needing to minimize anything.
13 Psychological Traits Of Successful Entrepreneurs

The mental approach towards becoming a successful entrepreneurYoung minds are full of energy and adventures and it’s said that the youngstersare the mirror of economic growth. Countries spend millions of dollars everyyear to upskill the youth. According to a survey, around 1 billion aspirantssee…

StartupTalkyAshwini

Hubblu – Pricing

Solo Plan – $39 /lifetime

Features
- Use on 1 PC
- Unlimited Integrations
- Full Screen and Small Floating Hub Modes
- One Master Password
- Work Sharing
- Meetings
- Future Features and Updates Included
- 60-days Refund Policy
Plus Plan – $59 /lifetime

Features
- Use on 5 PCs
- Unlimited Integrations
- Full Screen and Small Floating Hub Modes
- One Master Password
- Work Sharing
- Meetings
- Future Features and Updates Included
- 60-days Refund Policy
Pro Plan – $97 /lifetime

Features
- Use on 10 PCs
- Unlimited Integrations
- Task Scheduler
- Full Screen and Small Floating Hub Modes
- One Master Password
- Work Sharing
- Meetings
- Future Features and Updates Included
- 60-days Refund Policy
Team Plan – $197 /lifetime

Features
- Use on 30 PCs
- Unlimited Integrations
- 1 master + 5 team member accounts
- Ability to assign PC licenses to team members
- Task Scheduler
- Full Screen and Small Floating Hub Modes
- One Master Password
- Work Sharing
- Meetings
- Future Features and Updates Included
- 60-days Refund Policy
Hubblu – FAQ’s

What’s a distraction-free workspace?

A distraction-free workspace is one that is designed not to take your focus off work. You will never have to take your eyes off your work as you check your team chat, task planner, or email. Additionally, all of your online tools will be organized in a single glass pane, separate from any distractions that a browser provides.

Why did you build Hubblu?

Hubblu was built to solve so many problems that developers and entrepreneurs face. Efficiency is the key to a productive workday.

How can Hubblu help me?

By managing all your work apps on a single platform, you get straight to work without any distractions. It increases your productivity on a day to day basis.

What is integration? How many integrations does Hubblu offer?

The idea of Hubblu revolves around provident its users with everyday tools instead of replacing them. Each online app you use like Gmail, Slack, Trello, or Flock are integrations and Hubblu works with all of them. It offers more than 50 integrations.

What is the Task Schedule feature?

Never miss a meeting or an appointment with a task scheduler that reminds you of your appointments and opens your apps at a particular time. All you need to do is input what time and day your appointments are once
February 12, 2021

Mailchimp – All-In-One Marketing Platform For Small Business

Mailchimp is an all-in-one Marketing Platform for small business. The company aims to empower millions of customers around the world to start their businesses and grow with smart marketing technology.

Founded in 2001 and headquartered in Atlanta with additional offices in Brooklyn, Oakland, and Vancouver, Mailchimp is 100% founder-owned and highly profitable.

Mailchimp – Company Highlights

Startup Name	Mailchimp
Parent Company	The Rocket Science Group LLC.
Headquarters	Ponce City Market, Atlanta, Georgia, U.S
Industry	Software , Email Marketing
Founded	2001
Founders	Ben Chestnut(CEO), Mark Armstrong, Dan Kurzius
Total Valuation	$750 million (As of 2020)
Area Served	Worldwide
Website	www.mailchimp.com

Mailchimp – About and How it Works?
Mailchimp – Recent News
Mailchimp – Logo and its Meaning
Mailchimp – Founder and History
Mailchimp – Mission
Mailchimp – Business Model
Mailchimp – Revenue and Growth
Mailchimp – Acquisitions
Mailchimp – Competitors
Mailchimp – Challenges Faced
Mailchimp – Future Plans
Mailchimp – FAQs

Mailchimp – About and How it Works?

Mailchimp is an American marketing automation platform and email marketing service provider. It is the trading name of its operator, Rocket Science Group, an American company founded in 2001 by Ben Chestnut and Mark Armstrong, with Dan Kurzius joining at a later date.

MailChimp (also known as The Rocket Science Group) is a company that operates a marketing platform for small businesses that allows users to send marketing emails and messages, create campaigns, and share reports and analytics. The company also developed a related mobile application. Mailchimp is an all-in-one Marketing Platform for small business. The company aims to empower millions of customers around the world to start their businesses and grow with smart marketing technology.

Mailchimp – Recent News

In September 2020, Mailchimp launched new AI tools as it continues its transformation to marketing platform.

With this new set of products and services, Mailchimp is now aiming to give small businesses access to the same capabilities the larger e-commerce players have long had, but without the complexity.

To build tools based on machine learning, one needs data — and that’s something Mailchimp already had.

“We’ve been doing marketing for decades,” Mailchimp CPO Foreman said. “And we have millions of small businesses on the platform. And so not only do we build all these tools ourselves, which allows us to integrate them from a visual design perspective — they’re not necessarily acquisitions — but we have this common data set from years and years of doing marketing across millions of businesses, billions of customers we’re talking to, and so we thought, how can we use intelligence — artificial intelligence, machine learning, etc. — to also sand down how all of these tools connect.”

Mailchimp – Logo and its Meaning

The company has evolved from “MailChimp” to “Mailchimp” with a lowercase c. Their name began as a playful metaphor: a chimp who delivers your mail.

Mailchimp – Founder and History

About 20 years ago, Ben Chestnut and Dan Kurzius started a web design agency called the Rocket Science Group. Their focus was on big, corporate clients, but on another side, they created a delightful email marketing service for small businesses.

Mailchimp was designed as an alternative to the oversized, expensive email software of the early 2000s. It gave small business owners who lacked the high-end tools and resources of their larger competitors access to technology that empowered them and helped them grow.

Ben and Dan loved serving these users. With Mailchimp, they found that working for small businesses gave them the freedom to be more creative and adapt quickly to their needs.

So, in 2007, Ben and Dan decided to shutter the web design agency and focus exclusively on Mailchimp.

While the new company started as an email marketing tool, customers repeatedly asked them to spread the magic to other channels. They made them realize that Mailchimp’s brand promise is to help small businesses “look pro and grow,” no matter the channel.

Mailchimp – Mission

Mailchimp mission statement says, “We collaborate with creative people to make fun, unique products for good causes.”

Mailchimp – Business Model

Mailchimp has a mass market business model, with no significant differentiation between customer segments. The company targets its offering at firms of all industries and sizes seeking e-mail marketing services. That said, a significant portion of its customer base consists of small businesses. Mailchimp’s business model entails maintaining a robust cloud platform for its clients. The platform includes its website and suite of mobile apps.

Mailchimp – Revenue and Growth

In 2017, the company was gaining 14,000 new customers every day. The company has remained owned by its co-founders and has not accepted venture capital funds. In 2016, Mailchimp was ranked No. 7 on the Forbes Cloud 100 list. Later in 2019, the company announced its annual revenue would reach $700 million.

Today, the company gross revenue is of $400 million annually and employs more than 700 people. It has also grown from 85,000 to more than 12 million customers, and shows no sign of stopping.

In February 2019, Mailchimp acquired LemonStand, a smaller competitor. Later in 2019, the company announced its annual revenue would reach $700 million. They later announced their plans to shift from mail distribution into offering “a full marketing platform aimed at smaller organizations.” To this end, Mailchimp acquired the London-based media and magazine company, Courier, in March 2020, with the stated goal of international growth. The magazine has a readership of 100,000 readers in more than 26 countries.

Mailchimp – Acquisitions

The company has acquired 5 organizations. Their most recent acquisition was Reaction Commerce on Apr 22, 2020. They acquired Reaction Commerce for $16.1M.

Acquiree Name	Date	Amount	About Acquiree
Reaction Commerce	Apr 22, 2020	$16.1M	Reaction Commerce is an open and real-time commerce platform for modern retailers.
Courier	Mar 3, 2020	–	Courier is a stories of modern business reporting from London and around the world on startup culture. Published six times a year in print.
LemonStand	Mar 27, 2019	–	LemonStand eCommerce provides a flexible platform for growing eCommerce businesses
Sawa	Feb 8, 2019	–	Sawa. is a virtual graphic designer. It designs commonly-needed communication materials instantly, beautifully, and on brand.
TinyLetter	Aug 31, 2011	–	TinyLetter enables users to start their own mailing list and email newsletters.

Mailchimp – Competitors

Constant Contact, Sendinblue, Lead Forensics, MailerLite, and Twilio SendGrid Marketing Campaigns are some of the most popular alternatives and competitors to Mailchimp.

Mailchimp – Challenges Faced

One key challenge that it faced along the way was the danger of being overshadowed by bigger, more powerful companies. Remember that Mailchimp chose the road less traveled and did not have much in terms of capital. Big companies such as Constant Contact often threatened to extinguish the existence of the company, but it strived to remain in the market and still grow.

The company’s trump card against such big companies was its deep understanding of how small businesses operate. It was only through this knowledge that this rocket science group company was able to ward off giant companies and establish itself as a favorite for small companies.

The second most threatening challenge the company faced was the fear that emails would eventually become extinct. Given that the existence of the company was built around the existence and continued use of emails, this was indeed a serious issue.

Mailchimp – Future Plans

Mailchimp, a bootstrapped startup out of Atlanta, Ga., is known best as a popular tool for organizations to manage their customer-facing email activities —the CEO of the company told that it has now grown to around 11 million active customers with a total audience of 4 billion, and $750 million in revenue in 2020.

Mailchimp has started to offer a full marketing platform aimed at smaller organizations.

The email services that it has been offering for 20 years has led to multiple acquisition offers as its valuation has crept up reportedly into the billions. Going beyond this, the new platform it has provided, will feature a number of new products within it. They include technology to record and track customer leads, the ability to purchase domains and build sites, ad retargeting on Facebook and Instagram, social media management. It will also offer business intelligence that leverages a new move into the artificial intelligence to provide recommendations to users on how and when to market to whom.

The latter of these will be particularly interesting considering the data that it has collected and will collect on 4 billion individuals and their responses to emails and other services that Mailchimp now offers.

Mailchimp – FAQs

What is Mailchimp?

Mailchimp is an American marketing automation platform and email marketing service, provider.

Who founded Mailchimp?

Ben Chestnut(CEO), Mark Armstrong, and Dan Kurzius founded Mailchimp.

When was Mailchimp founded?

Mailchimp was founded in 2001.

What is Mailchimp used for?

Mailchimp is an all-in-one marketing platform. Mailchimp Email marketing is a mostly used service.

Is Mailchimp free?

Mailchimp Free plan is for beginners which includes all the basic features with a limit of 2,000 contacts and 10,000 send limits per month, and a daily send limit of 2,000.

What is mailchimp pricing?

Mailchimp offers four main pricing plans: Premium, Standard, Essentials, and Free. They provide an option that fits your marketing needs. They also offer different pricing for add-on features to supplement your plan.

January 1, 2021

How to develop your skills with the help LinkedIn Learning
What if I told you that with a yearly/monthly subscription you’ll be able to successfully develop your skills and also get job offers simultaneously? Yes! It’s time to make that a reality with the help of LinkedIn Learning where you can access an entire learning library of content and learn new creative skills.

Not only that, LinkedIn Learning offers you job recommendations after you complete your courses in your LinkedIn profile. And also helps you enhance your learning experience through the means of video courses that come along with transcripts, exercises files and assessments. It then gives you feedback to your preferred course, while allowing you to view and download videos offline.

LinkedIn Learning Logo

LinkedIn Learning – About

LinkedIn Learning is an American based website that bridges the gap between the career you want and the skill you require. It mainly offers video courses taught by industry experts in creative, software and business skills. LinkedIn Learning is a subsidiary of LinkedIn which was founded by Lynda Weinman in the year of 1995. Formally known as Lynda.com, it was acquired by LinkedIn for $1.5 billion in 2015.

LinkedIn learning helps professionals learn with their own pace from the library that contains more than 12,000 creative, technology and business courses on any given subject.

The ambitious e-learning portal tailors to:
- Individuals that are looking for job opportunities
- Businesses looking to keep training their employees and
- Educational institutions exploring E-learning courses.
These courses can be selected by employees as well as recommended by employers or their HR managers who can then use LinkedIn’s analytics to monitor the employee’s progress.

Everything you need to know about LinkedIn Marketing for your Startup

LinkedIn is a social networking website that serves as a hub for people toconnect with employees, colleagues, clients, potential customers, strategicpartners and other professionals. It is widely used by people across the globeto seek job employment and is, therefore, home to several recruiters. …

StartupTalkyNiku Mandal

Starting with LinkedIn learning:

These tips are for the beginners to want to start out with learning new skills through this platform. In LinkedIn Learning the first thing someone should do is registration followed by picking out your interests.
- According to the field of your interest the platform provides you 3 options/categories to choose from these include: Business, Creative and Technology. Business for example will include customer service, accounting, etc.
- Then it guides the subscriber to the trending list and to the top liked and suggested videos (to give you an insight to the video that have better quality and content).
LinkedIn Learning caters to youngsters seeking for a job while developing their skills.

There are also have 3 ways through which you can filter out the course that people want to watch:
- By Subject: To gain experience with a specific skill, this is the way to go. If you can pick a topic for example business then that would be HR, Finance and pick courses based on it.
- Software: No matter your occupation there’s a solid chance that you need to know your way around several types of software.
- Learning paths: Instead of having to look for random courses in a given field, you can simply pick your path and get a structured learning experience. learning courses offers course such as Online marketing foundations; SEO foundation; Google Analytics; Content marketing foundation; Lead generation foundation and growth hacking.
How to Generate Leads from LinkedIn?

For many B2B SaaS [https://startuptalky.com/tag/saas/] businesses, LinkedIn isthe place to be. If your product is used by enterprises, mid-market companies oreven entrepreneurs or consultants, it’s very likely that your ideal customer isa regular user of LinkedIn. LinkedIn generates over 80% of B…

StartupTalkyRishabh Rathi

The Cost/Price of LinkedIn Learning

LinkedIn learning offers different versions of premium from which you can you can buy to cater to different types of business people. All of these paid services give the professional’s unlimited access to everything in LinkedIn learning. The premium costs $29.99 per month or $2239.88 per year which is the preferred level meant for job seekers and applicants. While the professional can also cancel during the first month and not pay anything, since it is free to try for the first month. However, after the free month, people can start paying if they want to stay onboard and continue learning from these courses.

Benefits of LinkedIn Learning:

Benefits of LinkedIn Learning

The company emphasis on education and learning as it goes hand in hand with the company’s primary role where people maintain their professional profiles publicly and look for jobs. While the LinkedIn Learning is just broadened platform that offers you to build on your professional skills.
- This education platform is available only for the LinkedIn Premium subscribers who look like they will get more than 50 new courses every week available in various languages.
- LinkedIn learning now has 14,000 enterprise customers, 17 million enterprise users and 12,000 high fidelity courses.
- Video based tutorials are produced in house in their California studios.
- There also a possibility of customizing your own content by making your own or from your organization.
- The analytics will also inform them of their progress with the knowledge they gained or even the level of engagement and more.
- ·It also provides higher education facilities by special, verified profile pages to universities and colleges. Hence encouraging youngsters to get started on building their profiles.
- This platform can be further used for connecting those young students into alumni job finding networks for the recruitment business.
- These materials (PDF files and other related documents) can also be downloaded to watch offline.
- The videos made on this platform are understandable and the teachers are business executives and other professional from different industries. They also provide you a certificate right after you finish the course.
10 Techniques To Get Noticed On LinkedIn

LinkedIn has been a great platform for offering jobs to millions of peoplearound the world and has a great user base globally. Founded in May 2003 by ReidHoffman, it’s main aim is professional networking. It creates an Eco system inwhich a person seeking job posts up his or her CV and an organiza…

StartupTalkyYash Raj Srivastava

LinkedIn Learning is powerful even if you’re not seeking for jobs

The platform is not just a job search booster, it is also a career booster for any professional who wants to stand out and advance their career faster. It can also help a professional get a raise or promotions with the completion of their LinkedIn Learning course. Doing all these course work can also help develop ones resume by mentioning it under the “skills” section. Example: Basics of Java Programming- LinkedIn Learning course completed on April 2020. During the times of the COVID pandemic people can make use of their time by self-educating themselves on various subjects by doing online courses with the help LinkedIn Learning.

Competitors of LinkedIn Learning:
- Udemy: Udemy is a platform where you can create online video course and earn money by teaching people around the world. This platform helps people learn new skills and advance their careers by sharing your knowledge. It also helps businesses up skill their employees with virtual training.
- Skillshare: Skillshare provides learning for the world’s most innovative companies. This platform gives business solution to maximize the creativity, engagement and develop the entire workforce. With skillshare for teams you can empower and inspire your teams with on demand classes, in person events, customized learning paths and world class teachers. There’s on demand classes, hands-on workshops and events.
- Coursera: This platforms helps build your skills with courses, certificate and degrees online from various world class universities and companies. You can learn the latest skill like business analytics, Python, Graphic design and more. It helps people who are interested for a career in fields like IT, AI and cloud engineering with the help of coursera.
Best startup Growth Strategies and Tips to grow the Startups

In order to scale a business, it’s important for entrepreneurs[/tag/entrepreneurs/] to market their products effectively. There are manychallenges down the road. So, scalability is only possible with these best startup growth [/tag/business-growth/] tips and hacking strategies. If youfollow us o…

StartupTalkyShubham Kumar

Future of LinkedIn Learning

LinkedIn Learning now has more 17 million users and is among the top ten vendors providing such services. It has also recently introduced LinkedIn Learning Pro which is a big competitor for other Learning Experience Platforms such as Degreed, Coursera, Skillshare, etc. It has the potential to conquer the corporate learning market because of the quality of their videos. The Learning Pro edition helps you create your own pathways or even customize combination of courses by putting in different content from their site.
August 20, 2020