Tag: 💻 SaaS

Startup Story of Qandle: All-In-One HR Platform

Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by Qandle.

Qandle is a young startup focused on re-engineering HR Technology from employees’ perspectives. Founded by Chayan Mukhopadhyay and Himanshu Aggarwal in 2016, Qandle aims to build connected, engaged, and empowered workplaces. It has launched an all-in-one cloud-based HR software solution that impacts the entire employee lifecycle from hire to retire and makes each step smooth and hassle-free.

StartupTalky interviewed Mr. Chayan Mukhopadyay, Co-founder & CEO of Qandle to get insights into the Startup Journey and Growth Story of Qandle. Know all about Qandle’s business model, How it Started, its funding details, marketing strategy future plans, tagline, and more.

Qandle – Company Highlights

Startup Name	Qandle
Founders	Chayan Mukhopadhyay (CEO), Himanshu Aggarwal (CTO)
Founded	2016
Headquarters	Gurugram
Industry	HR Tech
Total Funding	USD 1.2 Mn (Pre-seed)
Team Size	~ 40 Employees
Website	qandle.com

Qandle – About and Vision
Qandle – HR Tech Industry Details
Qandle – Founders and Team
Qandle History – How it started?
Qandle – Product/Service
Qandle – Name, Tagline and Logo
Qandle – Business Model and Revenue Model
Qandle – Startup Launch
Qandle – Marketing Strategy
Qandle – Growth
Qandle – Funding and Investors
Qandle – Advisors and Mentors
Qandle – Competitors
Tools used by Qandle to run the startup
Qandle – Awards and Achievements
Qandle – Future Plans
Qandle – FAQs

Qandle – About and Vision

All-In-One HR Platform – founded in 2016, is a young startup focused on re-engineering HR Technology from employees’ perspectives. The brand provides HR Tech solutions that ease the way HR departments operate in companies. It has created an array of different tech-based solutions to fill in the gaps in the usual HR operations.

The company’s vision is to build connected, engaged, and empowered workplaces. In the short term, the brand plans to continue growing sustainably and profitably, while in the long run, the startup aims at being a leading HR tech solution across the globe. The brand believes that with the right employee experience-focused technology implementation, there can be a sea-size transformation in the way the HR industry operates in India.

Qandle – HR Tech Industry Details

According to many credible industry reports such as People Matters, Bersin, IDC, etc. the size of the HR tech industry varies between $50-100Bn. It is growing at 10% CAGR.

Qandle – Founders and Team

Chayan Mukhopadhyay (CEO) and Himanshu Aggarwal (CTO) are the founders of Qandle.

Qandle Founders and Owners — (L-R) Himanshu Aggarwal, Chayan Mukhopadhyay – Qandle Founders

When Chayan met Himanshu, who was proficient with tech, and discussed the idea, he already felt convinced. Himanshu himself had the same experience in terms of clunky HR tools at the organization. He was confident that this idea can be very successfully implemented through refined tech skills.

Chayan Mukhopadhyay | Co-founder & CEO, Qandle

Chayan is an MBA graduate from IIM Bangalore (2009-11). Before that, he completed his B.Tech in ECE from IEM (Institute of Engineering and Management, Kolkata). Chayan started his career in 2011, with American Express as Associate Manager. After working for 2 yrs with Amex, next Chayan switched to Jabong as Senior Manager- Operations. He gained good experience and rose to the designation of Deputy General Manager and Head – Marketplace Operations in 2015. He wanted to start building something of his own. That is when he started Perkkx, followed by Qandle, which is his HR Tech venture along with Himanshu.

Himanshu Aggarwal | Co-founder & CTO, Qandle

Himanshu is an alumnus of IIT Roorkee. He completed his Engineering in 2007 and started his career as a Software Engineer with Techkriti. After working there for 2 years, he had 2 years stints each with Ibibo Group and Naukri.com as well. Then he joined the founding team of a US-based Foodtech startup Munchado and worked there for about 4 years. He is a cybersecurity expert and has been a tech consultant to multiple growing companies including Shopclues and Askmebazaar. He started Qandle along with Chayan in 2016.

On paper, Chayan looks at the business and the product side of things while Himanshu looks at the Tech side, but in reality, Chayan and Himanshu discuss everything and they both jointly look at all aspects of the business.

The current company size is about 40 employees. The team is intentionally kept lean. Work culture is – Get the work done. Qandle hires for just 3 things – attitude, ability, and willingness to learn.

Qandle History – How it started?

The idea was first conceived by Chayan. At his previous workplaces, he had experienced the challenge of working on clunky software solutions for different aspects of HR such as leave and attendance, performance, recruitment, reimbursements, etc. While he was working with American Express, it would take him over 30 minutes to submit his mobile bills. However, what struck him most was that organizations had to conduct training sessions for employees on how to use HR tools, which implied that the tools were not very user-friendly. Next, when Chayan worked with more companies, his experience with these tools was no different.

What further highlighted the lack of a perfect solution was that at least one of these tools would change every 6 months, and since these tools didn’t speak to each other, it would cause a lot of issues.

However, this alone was not the launchpad for Qandle. When Chayan first entered into entrepreneurship, he launched an employee benefits platform- Perkkx. However, when he met HRs to pitch it, he figured the true pain point – an end-to-end HR tool. They wanted to know if Perkkx could provide an HR tool that worked seamlessly. That is when Chayan saw the gap and decided to address the same by launching Qandle.

To explore the model Chayan and Himanshu connected serendipitously. Himanshu had been a techie all throughout his career. They discussed the idea with each other, realized they had complementary skills and decided to launch Qandle together.

Qandle – Product/Service

Qandle leverages different technologies for various solutions depending on the relevant, expected impact, and affordability for the client. It has launched an all-in-one cloud-based HR software solution that impacts the entire employee lifecycle from hire to retire and makes each step smooth and hassle-free.

Qandle – Name, Tagline and Logo

The name is a play of letters on Candle. It signifies how we aim to spread light around us by enlightening companies about how to manage, engage, and empower their most valuable asset – employees.

Qandle’s logo looks like a magnifying glass, it is also a play on the letter Q, as the team named themselves Qandle because they didn’t get the domain candle.com. The logo signifies how companies need to look and listen closely to their employees in order to grow and win in the marketplace.

Qandle Logo and Tagline

The tagline – Smart HR for the Modern Workplace, signifies what Qandle stands for. Qandle wants to work with companies that care about their employees, organizations that want to create connected, engaged and empowered workplaces.

Qandle – Business Model and Revenue Model

Qandle follows a classic SaaS (Software as a Service) model where they charge the customers a subscription fee per employee per month. The amount depends on the modules subscribed, the number of employees, and the frequency of payment chosen (discounts are offered for quarterly or annual advance payments as opposed to monthly advance payments).

Qandle – Startup Launch

“We used our network and cold emails to get the first 20 customers. The journey of 20 to 100 was easy, as we ensured the initial 20 customers were happy, and then they recommended others” Says Chayan Mukhopadhyay, Co-founder & CEO, Qandle.

There are no growth hacks that work for the long term, except being customer-focused and ensuring customers are happy. That is the only thing Qandle does.

Qandle – Marketing Strategy

Qandle’s most successful campaign has been ‘word of mouth’. When happy customers recommend others, they purchase the solution without the company having to do much work. As mentioned earlier, keeping current customers happy and satisfied is Qandle’s only growth strategy.

Qandle – Growth

Qandle has been cash neutral since March 2020. It operates primarily in India, all across the country.

Notable clients of Qandle – Spinny, Quality Council of India, Shadowfax, Vidyamandir Classes among others.

Qandle – Funding and Investors

Qandle has raised total funding of USD $1.2 Mn to date.

Date	Stage	Amount	Investors
2018	Pre-seed	USD 1.2 Mn	Arun Chandramohan, Redwood Internet Ventures

Qandle – Advisors and Mentors

Multiple people including Arun Chandramohan (Ex MD and Founder of Jabong.com). We are part of 2 accelerators as well – Village Capital Future of Work India and Newchip.

Qandle – Competitors

“Our biggest competitor is paper and spreadsheet as most companies in India are using those, and these are error-prone, inefficient, difficult to archive and require a lot of manpower. Other companies who are trying to solve the same problem as we are, and who we admire are Darwinbox and SAP Successfactors” Chayan added.

Tools used by Qandle to run the startup

Its own software – Qandle, Google Workspace, and Whatsapp

Qandle – Awards and Achievements

Biggest achievement – being able to grow profitably since March 2020, i.e. when the pandemic struck. Managing cash flow is crucial for the survival of any company, and the team is proud that they have been able to do that so far.

Software Suggest Recognition awards 2021 in 5 categories:
1. Best support
2. Best value
3. Easiest to do business with
4. Fastest implementation
5. Best software

Software Suggest Recognition awards 2020 in 2 categories:
1. Most popular
2. Customers’ choice

Software Suggest Recognition awards 2019 in 2 categories:
1. Best usability
2. Highest quality

Techimply:
1. Top payroll software
2. Top HR software

Financesonline awards 2018 in 2 categories:
1. Great user experience
2. Rising star

CIO awards in 2 categories:
1. 10 most recommended employee management software solution providers 2019
2. 20 most promising HRMS solution providers 2018

Qandle – Future Plans

Qandle’s aim is to expand the number of clients they serve and make its solution even more intuitive and configurable.

Qandle – FAQs

What is Qandle?

Qandle is a startup focused on re-engineering HR Technology from employees’ perspectives. The brand provides HR Tech solutions that ease the way HR departments operate in companies.

Who founded Qandle?

Chayan Mukhopadhyay (CEO) and Himanshu Aggarwal (CTO) are the founders of Qandle.

Is Qandle an Indian Company?

Yes. Qandle is an Indian company headquartered in Gurugram.

How does Qandle make money?

Qandle follows a classic SaaS (Software as a Service) model where they charge the customers a subscription fee per employee per month.

Who are Qandle’s Investors?

Arun Chandramohan and Redwood Internet Ventures led the Pre-seed funding round of Qandle for USD $1.2 Mn.

What is the tagline of Qandle?

Qandle’s tagline is – ” Smart HR for the Modern Workplace”

July 13, 2021

Tribe.so Review & Pricing | All About Community Building

With the advancement of technology and the internet, anyone can develop a business or a community of people online. One of the most important benefits of the internet is how it has enabled companies to learn more about their customers and create targeted marketing campaigns using channels like email, social media, and search engine ads.

Unfortunately, it is not as simple as it appears. It can be challenging to handle everything online without actually communicating with your clients or having community assistance.

Building a community or a group of loyal clients over the internet is difficult, but there are several tools and websites that can assist you. Tribe is one of them. It’s an internet platform created to facilitate interactions between customers and the business owner.

What is Tribe?
How Tribe Works?
How to Sign-Up For Tribe?
Tribe – Features
Tribe – Reviews
Tribe – Pros
Tribe – Cons
Tribe – Pricing
Who Should Use Tribe?
FAQs

What is Tribe?

Tribe is a cloud-based community platform that allows new forms of online branded communities to be formed. It’s an excellent platform for retaining and connecting with customers. It enables the business owner to create a community of people and customers. The owner has the ability to customize their site, which is ideal for anyone looking to start a business. IBM, Pipedrive, ConvertKit, and ASUS are among the most well-known brands in Tribe’s wide customer list.

How Tribe Works?

Allows easy interaction with the community and customer service. The business can create a community of customers that can share the quality experience with others, thus helping the business, since many consumer issues may be resolved remotely just by discussing with other experienced customers. Tribe lets the customers post their queries and the support team of the business can connect to them and resolve the problem. It makes the interaction between the consumers and the owners easy and transparent.

How to Sign-Up For Tribe?

There are few easy steps to sign-up for the website.

STEP 1: First you have to create an account by providing your full name, your business/work e-mail and a password.
STEP 2: Then you have to create a ‘tribe’. Choose the name of the community or the company, community subdomain and the type of community you want.
STEP 3: Now choose the type of audience that will be joining your community. You can choose between ‘Customers’, ‘Students and Alumni’, ‘Organization Members’ and ‘Employees’.
STEP 4: Now all you have to do is decide on a timeline and when you want to launch the community.

Tribe – Features

Connection Between The Community

Members of the community can connect with one another and share their business experiences, which other members can learn from. Members can also post questions or complaints, and other members can respond and assist them. Users can look through the library of previous postings and pertinent topics. This is advantageous to businesses since concerns may be resolved within the community.

Easy Customer Support

Members can readily post their questions, and customer service can quickly communicate with them and handle their issues. The interaction between the client and the business is direct and transparent, resulting in strong customer relationships.

Genuine Customer Feedback

Members of the online community can contribute honest feedback to the service, allowing the company to enhance their services and gain a better understanding of what their customers want. The tribe community can provide honest comments on the business’s products or services, allowing it to improve.

Loyal Customers

All the customers that are loyal and have had a positive experience with the service, support the business by bringing new individuals to it. Being in a community helps as all the like-minded people share their thoughts, ideas and experiences with each other, making it easier for the business to advertise.

Tribe – Reviews

The reviews below were compiled using prominent websites such as Capterra and G2:

Overall Rating: 4.7/5
Ease of Use: 4.8/5
Customer Service: 4.8/5
Features: 4.6/5
Value for Money: 4.5/5

Tribe – Pros

Admins and members can easily customize the site to improve the overall experience.
Tribe is simple to start up with no prior understanding of cloud infrastructure, coding, integrations with third-party apps, and exceptional support.
Given that there is no charge, the service is excellent.

Tribe – Cons

There is no mobile app to download, and there are no notifications on the phone.
While the software is simple to use, it does have certain drawbacks. Colors and graphics are the only things that can be changed.
There are no built-in messaging capabilities, and the Telegram integration is inadequate.

Tribe – Pricing

Free	$0	Free plan with 100 total members, unlimited page views, essential apps, and custom domain.
Plus	$49/month	API access, Analytics, and Plus apps are all available to all 10,000 members.
Premium	$199/month	Single Sign-On (SSO), fully white-labeled premium apps Moderation with advanced features, Customer success manager
Enterprise	Contact Tribe for pricing	All Premium features, Enterprise apps, Custom apps, Custom design, VIP customer success

Who Should Use Tribe?

Software firms, consumer online services, e-commerce and retail, influencers, membership associations, incubators and accelerators, alumni groups, startups, and existing Forums will all benefit from this platform.

After reviewing the platform, we believe that this platform will be beneficial for new businesses and old ones alike. It will come in handy for the individuals who wish to build a community of like-minded clients and customers, and it will substantially assist them in growing their business.

FAQs

Is Tribe free?

There is a free version of the platform where the owner can build a community up to 100 members.

Does tribe.so have an app?

Tribe is a fully responsive solution for mobile devices, however it does not include a mobile app.

How much does tribe.so cost?

The cost of the service ranges from $0 to $199 per month.

July 11, 2021

CallHippo Virtual Phone System – A Review
Are you looking for a new phone service provider for your group or industry? Sorting through the many accessible suppliers to find one that can assist your company is a challenging feat.

When shopping for a new supplier, usability, and support are all significant considerations. Is the business profitable? Do they provide features and services that are relevant to increasing profits? Are you able to readily contact them for information and assistance? Here we’ll look at CallHippo’s features, pricing, review and more

What is CallHippo?
CallHippo – Features
CallHippo – Pricing
CallHippo – Pros and Cons

What is CallHippo?

Well, the VoIP company CallHippo is a newcomer to the market. CallHippo, which was founded in 2016, allows you to purchase local assistance numbers in more than 50 countries. You’ll be able to set up a call center in minutes thanks to the simple sign-up procedure and system interface.

CallHippo ensures that it can satisfy small startups, huge corporations, and everything in between by charging just for the service and delivering very competitive prices. Furthermore, if you’re a budding entrepreneur, you might want to test CallHippo’s free plan, which only charges you for calls.

CallHippo Setting

Try CallHippo Now!

CallHippo – Features

CallHippo is a VoIP service with all of the features you’d expect. Even while it doesn’t support faxing and only allows for three-person conferences, it’s still a great way to upgrade your business’s call handling at a low cost.

Unlike other competitors in the business, CallHippo tries to have everything included in its plans rather than charging more for additional capabilities. This implies that some functionality will be unavailable in the lower-cost packages, but the most essential functions will be available in the free plan.

Aside from the standard call-handling functionality, CallHippo goes above and beyond with several additional functions. One of these is the multi-level IVR, which makes it simple to set up and administer a system that will take your clients through multiple departments and ensure that they receive the assistance they want from the first person they speak with.

A powerful tool, especially if you have international consumers, is GlobalConnect, which allows users to quickly determine the time zone of any country. You may also rely on barge call and intelligent call distribution, among other things. Even better, all of the capabilities are accessible via the user-friendly web platform or mobile app.

Features of the CallHipoo are:

Managing Calls

It’s hard to take your company to the next level without a comprehensive set of call-handling tools. CallHippo is aware of this and has ensured that it has integrated all of the necessary features for a company.

When a customer calls, you can respond via the browser platform, Chrome extension, mobile app, or, if the call forward option is enabled, your cell phone. Calls can be made to ring to everyone on a team, go through a predetermined order of users, or go round-robin. This ensures that everyone receives the same amount of calls.

There are a variety of alternatives available to you when on call. You can conduct both warm and cold transfers, or you may add another person to the call and make it a three-person conference call.

Supervisors can also access the conference bridge anytime they wish to add someone to the meeting. This function is useful for onboarding new agents, assisting in crises, and eliminating endless call transfers.

You don’t have to be concerned if someone calls while no one is at work. For each number, CallHippo provides limitless and customizable voicemail inboxes. The voicemails are subsequently sent to the subscribers’ email addresses, where they may be retrieved immediately.

Control Of The Phone System

The dashboard on CallHippo is simple and easy to use. Everything is managed without leaving the system, from call logs to adding new numbers.

The dashboard provides you with a quick snapshot of the company’s performance. The overall number of calls, as well as their types, best performance, and live activity, can all be seen right away.

Apart from the ability to add new numbers, the numbers page also allows you to customize the number you already have. You may use this section to enable/disable call recordings, add welcome greetings and voicemail, and establish your business’s operating hours, among other things.

Incorporations

Anything CallHippo lacks, you’ll very certainly be able to add using the many integrations it offers. You may add 10 different third-party services to CallHippo in total.

When a call is connected, CallHippo automatically shows the customers’ Pipedrive contact history and information. CallHippo also works with Freshdesk and Freshworks, allowing you to call anyone on the Freshdesk panel right away.

Services like Zoho CRM Plus, Hubspot, Zendesk, Intercom, Groove, and Zapier provide comparable assistance. Last but not least, Slack allows you to make individual and group calls.

Numbers To Dial

When it comes to phone numbers, CallHippo is highly accommodating. It is possible to set up a local number in more than 58 countries throughout the world, albeit each has its unique pricing. A local phone number in the United States, on the other hand, costs $8 per month. It is also feasible to obtain a toll-free number in addition to a local number.

CallHippo does not confine you to the United States alone, and toll-free numbers for other countries such as the United Kingdom, Australia, and Canada are just a few of the numerous options. The cost varies depending on whatever nation you choose, but in the United States, it costs $9 per month.

CallHippo Dashboard

Mobile Phones

Because it is not viable to access CallHippo’s website from a mobile browser, users must instead download and utilize the Android or iOS app. Fortunately, the smartphone app is well-designed and provides a sufficient quantity of data.

The dial pad is the first thing you’ll see when you open the programme. The current hour for the nation you wish to contact is displayed below, ensuring that you always reach out to your consumers at the appropriate moment.

Try CallHippo Now!

CallHippo – Pricing

CallHippo Pricing

CallHippo’s pricing is transparent, in contrast to other corporate stakeholders. First, there’s a free plan, which is ideal for small businesses because it already has a lot of useful features including a free softphone, forward-to-device, and interaction with third-party services.

CallHippo then offers a Bronze plan, which unlocks features such as call recording, country blocking, and more. Silver, on the other hand, adds call transfer and call queuing to the mix, as well as a free standard number, 800 free minutes for incoming calls, and a $2 credit for each user.

You’ll want to sign up for the Platinum plan if you want to go all out. You’ll get custom integration, premium support, 3-way calling, bespoke reports, $5 credit and 1,500 free minutes of inbound calls, as well as everything included in the silver system.

In addition to the free plan, the lowest amount that can be gotten for CallHippo is $8 a month, for each user. Given that the Silver plans cost only $15 per user each month (with annual fees) and include free, standard numbers, it is apparent why CallHippo is the most popular Silver package. Last but not least, the annual billing cycle for Platinum is $35 per month per user.

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CallHippo – Pros and Cons

Pros
- It is straightforward and sturdy once you learn to use it.
- It is simple to operate.
- Customer support is excellent
Cons
- The ios app of CallHippo lacks some features.
- Integration with Zoho is not simple.
Try CallHippo Now!

Conclusion

Without a doubt, CallHippo is a VoIP service to keep in mind. It includes all of the standard functions that any company requires, as well as some advanced capabilities like multi-level IVR. Of course, being able to integrate numerous third-party services is always a plus, especially when it comes to CRM platforms like Pipedrive.

Furthermore, CallHippo considers both small and large businesses, ensuring that there is a plan that suits everyone. If you’re a new entrepreneur, it’s better to start with the free plan, but if you work for a large corporation, contacting the sales staff for the best deal is the way to go.

The Silver plan, which costs as little as $15 per month per user and includes a free standard phone line for each additional user, is ideal for businesses in the middle.

FAQs

What is CallHippo?

CallHippo is a new VoIP software that provides a next-generation business phone system.

How much does CallHippo cost?

The Bronze Plan of CallHippo starts from $16/month, the Silver Plan from $24/month and the premium Platinum Plan from $40/month.

What is the use of CallHippo?

CallHippo allows you to purchase local assistance numbers in more than 50 countries and help you set up a call center in minutes.
June 19, 2021
Ringostat Review : Intelligent Call Tracking
Marketing and CRM are delicate aspects of a business regardless of its scale. Advertising generates client interests and these may be in the form of phone calls. Phone calls done right are one of the most effective ways to turn clients into customers. How do you do this though? Ringostat is an intelligent call tracking and end-to-end analytics tracking platform with features to optimize CRM and marketing. Ringostat is more than just a telemarketing tool.

Ringostat includes features that cover three main aspects: analytics, communication, and sales. Ringostat helps businesses identify their best places for customers through call tracking. This data can give valuable insight on where to invest depending on the gains.

Ringostat: Features
1. Call Tracking
2. End-to-End Analysis
3. Virtual PBX
Ringostat: Pricing
Ringostat: Is it Worth it?
Ringostat: Conclusion
Ringostat: FAQs

Ringostat: Features

Ringostat is aimed at businesses that receive at least 50% or more of their client responses via phone. It has features curated to analyze and sort out these calls. Ringostat’s features are priced so you only pay for features you need. This popular pricing approach is often the best, especially when it comes to trying out a service. The primary features of Ringostat are:

1. Call Tracking

Having a direct conversation through the phone is a great way to build customer relationships. Ringostat provides the user with different phone numbers for various places of advertising. Once the calls start coming in, it displays all the analytics including the specific ad in a dedicated dashboard. This is great for businesses as they understand what advertisements are doing better by taking a glimpse of the analytics graph. Knowing the right places to invest always helps and this is no different.

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2. End-to-End Analysis

Besides tracking calls, Ringostat does a good job in analysis. Statistics for most clicked ads, session data about calls, and periodic reports are available. It collects data from the very beginning of customer engagement. These reports help in optimizing the expenses and avoiding unnecessary advertisements. Information about specific keywords in a call can reveal the customer’s view of the product. Using Google Analytics they claim up to 97% accuracy. This feature is not entirely perfect but it works for the most part as long as the user is concerned.

Ringostat – Example of generated report

3. Virtual PBX

A Private Branch Exchange or PBX is an internal network within an organization to handle internal and external calls. Ringostat offers a virtual PBX which doesn’t need any local hardware. It is a cloud-based solution and a better alternative to traditional PBX. Calls made by users go through the PBX for tracking. Activities like call forwarding and interlinking are managed by the platform automatically. Users and call center employees get to have a conversation easier due to virtual PBX.

Besides these features, it includes cloud-based call recording, Ringostat Smart Phone for receiving calls in your browser, and a messenger. Furthermore, it provides a dedicated CRM dashboard and widgets for ease of access. There is also a callback feature and voicemail box for the authentic phone experience. These features work great when combined but also stand up for themselves if purchased individually.

Ringostat: Pricing

Each feature can be bought separately to suit the needs of an organization. These features can also be integrated with comparable third-party apps. A free trial period of 14 days is available if you just wish to try out the service. The features are priced as follows:
- Call Tracking – $49/month
- Virtual PBX – $33/month
- Analytics – $33/month
- Ringostat Smart Phone – $33/month
- Callback – $33/month
The prices although subject to changes are mostly stable throughout the year. The services are priced to be affordable to both small businesses and large enterprises. Third-party integrations work well and the platform itself works with Google Analytics.

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Ringostat: Is it Worth it?

As stated on the company website, if your business does indeed receive 50% or more traffic in the form of phone calls, Ringostat can be a great platform. Even if it’s just the PBX their services are great compared to traditional PBX solutions. Priced affordably these services can step up your marketing game and make new customers. The UI can seem complicated at first glance but this is backed up by their highly-rated support team. Ringostat offer 24/7 technical support for all services. In a survey it was revealed that 86% of people want to ask questions in person before buying a product. In today’s automated digital world, perhaps investing in human interaction will make a change. Ringostat just makes the process easier with reports and analytical data.

If your business gets more sales just from clicks and website traffic then there is no need for a telephone platform. The use of a service depends on the business and if the criteria are met it’s something worth trying.

Ringostat: Conclusion

Having a dedicated case study page on their website, Ringostat claims to have boosted sales of businesses along the lines of real estate, startups, and food products. The platform has done well in the past with high ratings among advertisers, media industries, and telemarketing firms. If having a good CRM and investing in the right sources is something that you want to do, Ringostat can do more than just track calls for you. The platform can indeed bring in an influx of customers if used efficiently regardless of the service you chose to go with.

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Ringostat: FAQs

What is Ringostat?

Ringostat is an intelligent call tracking and end-to-end analytics tracking platform with features to optimize CRM and marketing.

Who is the founder of Ringostat?

Ringostat was founded by Oleksandr Maksimeniuk, a web analyst in 2014.

What are the features of Ringostat?

The primary features of Ringostat are – Call Tracking, End to End Analysis and Virtual Private Branch Exchange (PBX).

What are the prices of the features provided by Ringostat?

Call Tracking – $49/month, Virtual PBX – $33/month, Analytics – $33/month, Ringostat Smart Phone – $33/month, Callback – $33/month.
June 12, 2021

Froogal – Bridging The Gap Between Brands And Consumers

Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by Froogal.

In a time when rising customer expectations have forced businesses to think on their feet and expand their services beyond the traditional shopping experience, a platform that can drive loyalty programs for consumers is a must for every business. To exploit this idea into a successful startup, Jeevan Chowdary and Harshit Harchani launched Froogal in 2017.

Froogal mainly operates in SaaS, more specifically – Customer Experience, Customer Loyalty, Marketing automation, Customer Experience, CRM & Data Analytics, Automation, Marketing, Digital Transformation, Feedback Management, Business Intelligence tools.

StartupTalky interviewed Froogal CEO Jeevan Chowdary to get a better understanding of this Hyderabad based startup.

Froogal – Company Highlights

Startup Name	Froogal
Headquarter	Hyderabad
Industry	Customer Loyalty, SaaS
Founders	Jeevan Chowdary (CEO),Harshit Harchani (CTO)
Founded	2017
Parent Organization	Froogal Innovations INC
Website	froogal.ai

Froogal – About and How it Works
Froogal – USP
Froogal – Founders and Team
How was Froogal Started?
Froogal – Name and Logo
Froogal – Startup Launch
Froogal – Business Model and Revenue Model
Froogal – Startup Challenges
Froogal – Funding and Investors
Froogal – Growth
Froogal – Conclusion
Froogal – FAQs

Froogal – About and How it Works

Froogal is a Omni-channel cloud based Customer Loyalty & Engagement Platform and has been a pioneer in delivering multiple consumer oriented Industries to build Customer Centricity by modernized and personalized interactions with Consumers to drive incremental Revenues.

Froogal.ai is a customer loyalty programmed management platform, which provides customers with aspirational rewards that are customized and goes beyond traditional cash rewards.

Froogal’s main range of products include:

Customer Loyalty & Management.
Customer Experience Management.
Customer Analytics with predictive and data-driven Insights.
Engagement Marketing with advanced automation techniques via SMS / Email / Push
Notification and Social Media etc.
Offer Engine with Mobile Marketing tools, Referral Marketing tools.

There are also a few more flagship products in the stream:

Froogal Seamless– It helps businesses adapt to omni channel marketing strategy i.e. Creating an ecosystem for business to enhance their sales channels across web, mobile, etc.
Froogal Consumer App– Froogal Consumer App is “World’s #1 Digital Loyalty Wallet”. It helps consumers digitize all their reward cards at one place, while it allows consumers to go cashless and with much other value

All in all, Froogal helps companies develop loyalty programs that can drive repeat business as well as build a community of loyal brand advocates by building the bridge between brands and customers at every stage of the customer lifecycle. It drives revenue for brick and mortar businesses by collecting critical customer data, then using it to deliver automated, personalized marketing campaigns that drive real ROI. Froogal acts as an intelligent tool for a CXO business, automating most of the marketing needs.

Froogal focuses on knowing, retaining every customer and ensuring customer loyalty. The company offers a SaaS-based product in different packages like (Starter, Growth, Professional, and Enterprise) targeting the different sizes of customers across SMEs and Large Enterprises both.

Froogal – USP

Froogal works with the aim to help businesses and customers build a relation for life because it is very important to understand the target audience in business and if a company does that right, it is on track for success. The basic idea is to address the pain points faced by millions of Brick-and-Mortar businesses across the globe and turn them successful. In other words, the motive is to help clients grow into an affluent firm with distinctive & considerable improvement in performance by retaining their customers.

Some major USP of Froogal are –

Most Loyalty Programs target only mom-and-pop stores, but Froogal targets successfully both Mom-and-Pop and big Chains.
Froogal has got More Advanced Loyalty Systems overcoming the traditional ways where the Strategy plays a key role in making it more contextual & emotional for the customer to retain and engage. It is one of its kind built with Artificial Intelligence and Machine Learning.
Froogal took over the Omnichannel way at every module where Customers engage with Business and makes it seamless for customers to redeem rewards, complain and engage through any channel.
Deeper Analysis & More Intelligent in Personalized Marketing- Froogal Consumer App (App that Digitizes One’s Reward Cards at One Place).
Froogal offers cost-effective packages for various businesses and helps businesses achieve higher ROI.

Froogal- Founders and Team

Jeevan Chowdary and Harshit Harchani are the Founders of Froogal.

Jeevan Chowdary and Harshit Harchani | Founders, Froogal

Froogal founders Jeevan Chowdary and Harshit Harchani are alumni of IIIT Hyderabad, and the idea to start their own business was there in their minds while they were still in college.

“We were working on a project for a while and when we graduated we decided to kick off our own product. My co-founder has been very supportive and the belief we have in each other and the same morale we share and our product has got us here today.” Jeevan quotes.

As regards division of responsibilities between the founders, Jeevan Chowdary is currently operating as the CEO of Froogal and takes care of the entire business operations, sales, and marketing.

Froogal CTO, Harshit Harchani takes care of the entire Technical development of the product.

Froogal currently has 50+ employees.

How was Froogal Started?

Customers are the inspiration here. While working on the very first project, during their college days, Jeevan and Harshit got a chance to work with a variety of stakeholders across many industries, especially small businesses. Both of them quickly realized that while different sectors of the market have different needs, no one, in particular, had focused on what would help small businesses flourish keeping in mind their limited operation management, lack of familiarity with technology, lack of access to expertise and marketing and most importantly budget. After talking to more than 500 such businesses they realized that they were not happy with the value of existing products and then at Froogal, they set upon this journey to provide the best value to businesses of various sizes, while working hand in hand with them at every point.

“From ideation to prototyping to customer endpoints we brainstormed solutions with our customers to enhance the value proposition, dig into real problems and develop a product which solved the real day to day problems they face with a minimal cost, along with which the rejection of dejection, and with perseverance, we showed in making it perfect and frugal for the business owners.” said Jeevan on the ideating stage of the venture.

Froogal – Name and Logo

Froogal Logo

Any businesses share the same end objective i.e., to generate greater revenues in a cost-effective way and delivering good customer experience and service. So is the name Froogal which is obtained from the word Frugal.

Froogal – Startup Launch

The first launch of the Froogal product happened with a customer. Once the team had the first Pilot deployment, they worked closely with them, wearing all hats to iron out all issues and proactively providing solutions to streamline the process. Since the revenue stream is generated through subscriptions and no other strategy, experience for the customers is paramount and the team leaves no efforts in that end. They realize that the product and the experience they provide speaks for itself and are happy to rely just on word of mouth for their promotions.

Froogal – Business Model and Revenue Model

The Froogal business model follows a SaaS business model. It works on a monthly subscription model, and its pricing ranges from 2500 per month – 15000 per month per location. Subscription charges varies based on the size and the business requirements along with other managed services for brick and mortar businesses, and also depending on the different models and segments.

Froogal – Startup Challenges

“Technology has been a passion for us. And necessity is the mother of Innovation.” Jeevan

While running their very first project, Jeevan and Harshit got a chance to meet a lot of different business owners from different industries especially in the SME segment. Every business certainly has problems in managing their operations or marketing due to lack of either technology, expertise or budgets. What intrigued this duo was that every business owner wants to excel in their own business at the low-cost model and they took that as a challenge and explored how technology can help drive revenues by simplifying and automating most of their needs at an affordable cost.

Froogal – Funding and Investors

Froogal has raised funding worth $ 1 million in pre-series A in December 2019. The information about the angel investors remains confidential.

Froogal – Growth

Besides having offices in Hyderabad, Bangalore and Mumbai in India, Froogal also has an office in the USA.
Froogal is currently serving 350+ clients, including brands like ‘Cream stone’, ‘Thickshake Factory’, ‘BIG C’, ‘LOT’, ‘Over the moon’, ‘Pista house’ and ‘Biryanis and more’

Froogal – Conclusion

Froogal offers a one stop solution platform that provides end to end technology to understand, retain and engage your customers through omni channel digital strategy, leading to deeper and data driven relationship with your customers. They have an expertise team focusing strongly on unique mix of Strategic Consulting, Creative, Operations support services driving you with actionable intelligence that can help drive incremental revenues and optimum profitability.

Froogal – FAQs

What is Froogal?

Froogal is a customer loyalty programmed management platform, which provides customers with aspirational rewards that are customized and goes beyond traditional cash rewards.

Who are the Founders of Froogal?

Jeevan Chowdary and Harshit Harchani are the Founders of Froogal.

How does Froogal make money?

Froogal follows a SaaS business model- It works on a monthly based subscription model, and its pricing ranges from INR 2500 per month – INR 15000 per month per location.

How much Funding is raised by Froogal?

Froogal has raised funding worth $ 1 million in pre-series A in December 2019. The information about the angel investors remains confidential.

June 10, 2021

FlexClip Review – Best Online Video Maker that You Can’t Miss
You ever want to do some quick video editing, but you are limited because desktop editing programs tend to be big and heavy, especially when it comes to simple edits. Then FlexClip video maker is a great tool, allowing you to create videos quickly, with robust and online features, making things much easier.

You can create simple videos in a matter of minutes, work on several different projects, and export them in high resolution. You can use it to create professional marketing videos for your business, individual videos for your family stories and much more. Know all about FlexClip Features, USP, Free and Premium Plans and the exclusive summer bonus offer by FlexClip is this post ahead!

Features & USP of FlexClip
How to make videos using FlexClip?
FlexClip Revenue Model – Free to Premium Plans
FlexClip’s Summer bonus is here!

FlexClip Video Maker

Features & USP of FlexClip

The features provided by FlexClip will make you fall in love with video making!
- Stunning templates: Get propelled by 1,000+ stunningly planned templates in different categories. It is exclusively efficient for making videos for different events.
- Countless resources: It has more than 1,000,000 royalty-free music and excellent videos and photos in its immense media library.
- Storyboard: You can seamlessly edit photos, video clips and music easily thanks to its clean and clear storyboard.
- Timeline tool: Although it is in its beta version so far, it is robust and flexible to adjust each element’s time duration.
- Picture in Picture: This is what I love most. It’s pretty cool, which makes my video to the next level easily.
- Basic tools: It has the necessary tools to carry out simple but professional video edits. For example, you will find cropping, splitting, text, animated elements, transitions, overlays, voice-over, music, watermark and others.
- Formats: Supports various photo and video formats.
- Simple interface: The application interface is easy to understand, so you can edit videos without having previous experience using other programs.
- Text animations: You can insert animated texts, edit and preview them to make your video more attractive.
- Preview: You can preview the progress of your video in real-time, so you are able to make corrections without any problems.
- High-resolution downloads: You have the option to download your video in Full HD 1080p, with great image quality, to use the video wherever you choose.
- Browser native processing technology is embraced for a quicker preparing speed and the client’s protection and security.
FlexClip Features

How to make videos using FlexClip?

In 7 simple steps you can a make a video using FlexClip. It is that easy! Follow these steps to make a video using FlexClip –
1. Visit the FlexClip website.
2. Register by clicking Sign Up-Free and verify your email. Then log in to your account
3. If you are going to utilize an existing template, just click the template you want, then customize it
4. Upload the file that will be used as a video. You can also add text, music, and logo watermarks, etc.
5. Adjust each video clip with different transitions, effects, elements, etc.
6. When finished, before saving, you can see a preview of the video that you made first
7. If it is appropriate, you can click Export to export the video in MP4 or GIF. Then, you will be asked to choose your file resolution. Just export the video in the format according to your needs.
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FlexClip Revenue Model – Free to Premium Plans

FlexClip works on freemium-based revenue model. You can use FlexClip for free. However, FlexClip also provides premium and business versions at an affordable price, and you can use all the features of the tool. There are three types of premium packages:
- Basic Plan is at $5.99/month if billed annually while $9.99 billed monthly.
- Plus Plan for $9.99/month if billed annually while $19.99 billed monthly.
- Business Plan for $19.99/month if billed annually while $29.99 billed monthly.
FlexClip Plans – Revenue Model

Even though you can make very good and quality videos with the free package, it is recommend to buy the premium package because of its add-on features and satisfaction it provides at the end.

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FlexClip’s Summer bonus is here!

If you are reading this article here, you are so lucky! Currently, FlexClip has partnered with the great lifetime deal host platform AppSumo. Take this chance if you need a robust and easy-to-use video editor.

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Conclusion

FlexClip is fast, easy to use and flexible. It is an ideal option to get a good video with little effort. And if you need inspiration or help, FlexClip has its own selection of how-to videos.
June 4, 2021
SaaS Knowledge Base Solution
Creating a great customer service experience for your audience is essential. But it’s arguably even more important for SaaS companies with tools that aren’t always the most self-explanatory or simple to use. To lower your volume of support tickets and give customers a self-serve support alternative, you need to provide customers with a comprehensive, self-service portal. That way, they’ll be able to find the support answers they need on their own time.

There’s a growing market for SaaS knowledge base solutions – for a good reason. They help companies organize their knowledge and provide a self-service option for their customers. But a knowledge base can help you with so much more than just basic SaaS customer support. It can serve as a marketing aid (and so much more).

What is a Knowledge Base?
Advantages of Knowledge Base

What is a Knowledge Base?

SaaS Knowledge Base

Simply put, a knowledge base is a platform that includes a collection of questions, answers, guides, and documentation related to a product or service. Users are able to type a few words and find answers to common questions about the product. There are also private knowledge bases. These are collections of documents you create as a resource for your teams. For example, you can create a private knowledge base for your customer support team to help them find answers to common questions much faster. We’ll go through the advantages of a SaaS knowledge base now.

Advantages of Knowledge Base

Customization Options

SaaS knowledge base solutions are generally customizable, although less so than custom solutions. You can create a good-looking knowledge base with no coding on your part. This means you don’t need to invest expensive and valuable developer time, or agonize over what features to include.
Of course, if you develop a custom solution, you will have absolute control over the form and function you want your knowledge base to take. This could be a good thing – or you may end up with scope creep. Being able to include every feature requested might mean you end up with a mess. SaaS knowledge base vendors understand the problems faced by customers and deliberately build the product with the most popular features. Most of the time, these are the features you badly need.

Customer Support Plus Marketing

Knowledge base articles can help demonstrate the quality of your product and set your company apart as an authority figure in your industry. They allow you to show off the features of your software to those who haven’t become paying customers just yet. Here’s how Slack does it in their knowledge base posts:

Customer support + Marketing

The more versatile and built out that your knowledge base is, the more effective it will be as a marketing tool since it will appeal to a much wider audience.

Easy to learn

SaaS knowledge base system usually don’t require any training because they’re out-of-the-box solutions – as simple to pick up as a normal content management system CMS. That’s basically what they are. SaaS knowledge base user interfaces are deliberately designed this way so users are familiar with their environment and can get started right away.

Gain Valuable Insights

Creating a comprehensive knowledge database can be incredibly insightful for your team. If you can measure and view which kinds of articles are getting the most attention, you can increase your customer support success by creating more similar content. Or, you can improve what’s already there.
Freshdesk’s reporting and analytics features make it easy to view similar insights.

Freshdesk’s dashboard

Competitive advantage

Your SaaS solution will be up-and-running right away. Building a custom in-house software demands a development period. If you have time to spare, then great. Otherwise, your new knowledge base may not get completed in the time you’d like. If your engineers have to split their time between your company’s flagship product and an internal tool, the external product is probably going to win.

You might not have time to wait for a solution to be developed, in which case SaaS is your best option. The typical on-boarding time for SaaS knowledge bases is minutes. Since it’s hosted on the cloud, you don’t need to install the software on any systems or set up any security measures. All that is done for you by the SaaS solution provider.

Boost your SEO

You probably already know that blog posts help boost your SEO. But did you know that knowledge base posts can do the same thing? They have huge potential for helping you grow your audience organically, while also serving up the kind of content search engines love.

SEMrush

Knowledge-rich articles are full of fresh content that you can pack full of keywords and long-tail phrases. This can skyrocket your rankings. With some more effort, you can optimize each post to its maximum potential. And you don’t even have to be an SEO expert to do it. Identify the keywords that best help you reach your SaaS goals for each piece by using SEMrush knowledge base like tool to find keyword suggestions.

More cost-effective

The great thing about dedicated knowledge base solutions is they are usually leaner than full-stack help desk solution – thus making them cheaper. A SaaS knowledge base is also cheaper than self-hosting because you are renting the software from another provider. The provider takes care of all the servers, hardware, software and deployment behind the scenes. If you develop it yourself, you also risk wasting time on features you later find you don’t actually need.

Improve Employee Productivity and Encourage Collaboration

Research shows that 20 percent of employees’ time is spent searching for information they need but can’t find. That means that employees spend one-fifth of their workday searching through cluttered inboxes. By giving agents a shared platform, you can help them centralize all of this knowledge instead and make it searchable. That way, they aren’t stuck combing through inboxes and thousands of tickets to find the one piece of information they need.

Freshdesk’s collaboration feature

Knowledge bases can also give your agents a platform to collaborate on issues, ask questions, tag one another, or leave comments, which can give productivity a huge boost. The collaboration features in Freshdesk make it possible for your employees to collaborate with one another whether they’re across the world or right next to each other.

Made by the experts

SaaS knowledge base companies have dedicated their entire business to this one particular type of software, so it’s likely they are the experts. As good as your IT team may be, you may not have this type of expertise in-house. This will take time for your staff to acquire.

The key to success with SaaS is to choose a solution that has a product roadmap in line with your company vision. Go through the product’s documentation or ask the company’s sales team. If their answers don’t fill you with confidence, that will be another reason to choose a different product.

Continuously improved

SaaS knowledge bases are based on best practices from other industries and crowd-sourced from a dedicated customer base. By aggregating feedback, a SaaS knowledge base will be better than one you could develop yourself. SaaS knowledge base companies will always be working on adding new features. Competition forces them to continuously iterate. If a new industry standard emerges, you can bet your SaaS solution is focused on integrating it into their software.

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Conclusion

A knowledge base software can take your SaaS customer support to the next level. Focus on building a comprehensive knowledge base that will continually satisfy your customers, all while providing tons of unexpected benefits like customer insights, improved SEO, and more.

Your ideal product is SaaS knowledge base solutions if you want a solution that can help your customers self-serve. They do exactly what they say. They’ll get you up and running straight away and are easy for your employees to learn. There’s no messing about with code or development cycles. You can focus on running your business. Now there are many affordable, dedicated SaaS knowledge base solutions. These are perfect for your startup’s budget and mission.

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FAQs

What is a Knowledge Base?

A knowledge base is a technology used to store complex structured and unstructured information used by a computer system.

What does knowledge base consist of?

The knowledge base may include FAQs, manuals, troubleshooting guides, runbooks, and other information your team may want or need to know. Many knowledge bases are structured around artificial intelligence that can interact and respond to user input. Others are simply indexed encyclopedias.

How do you build a knowledge base?

Steps to build a knowledge base:-
- Step 1: Review your data before building a knowledge base.
- Step 2: Determine your taxonomy and content plan
- Step 3: Outline your technology plan
- Step 4: Implement the right analytics
- Step 5: Focus on continuous improvement
What are types of knowledge base?

Types of knowledge base:
- FAQs (frequently asked question)
- PDFs
- Word documents
- Spreadsheets
- Web portals
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May 28, 2021

Payoneer – Should you use it for Your Business?

We are living in a digital era where jobs and businesses are no more confined to our own country. Small and large businesses have risen above the border restrictions. They are spreading their wings globally. Therefore, Payoneer has entered the picture. It’s a hassle-free payment platform that allows users to send and receive money worldwide. It’s handy and serves you wherever you live.

Is it worth it? Let’s find out how it serves you and where it’s lacking in performance so you can make a final decision.

Payoneer Review
Top Features of Payoneer
Payoneer – Pros
Payoneer – Cons
Payoneer – Pricing
Payoneer – FAQ

Payoneer Review

Payoneer has provided a super solution that we didn’t even know we needed. Its network is spread across many industries including Upwork, Airbnb, Wish, Getty Images, and Fiverr. It seems well-equipped to successfully bridge the gap between various countries. Now freelancers have another option to receive money from foreign employers.

Once registered, he/she can enjoy automatic money transfers to their local bank account within 24 hours. Requesting payment from international clients has never been easier. Although PayPal, the top competitor of Payoneer, is still leading the race. Top reasons include price difference. Payoneer is working its way into the market well enough considering it’s still young in the business.

Let’s see how it works.

Operation is easy. Here’s a step by step guide for you:

Sign in to your Payoneer account
Click on ‘request a payment’
Select the payer from your list of contacts
Enter your personal (name, email) and payment details (currency, amount)
Quickly attach all the payment documents and work samples
Preview if you want.
And DONE.

A link will be sent to the client on your behalf. When they click on the “Pay Now” link, they’ll be redirected instantly to their Payoneer platform and can send you the money.

The most difficult task for Payoneer is obviously outdoing PayPal, which has been in the market for much longer time. It all comes down to the user experience though. If the app satisfies the users, more downloads will follow.

Payoneer customers — **Payoneer Customers**

Top Features of Payoneer

1. Easy onboarding: You can set up a Payoneer account direct from the website and it’s free. Since credit card is unacceptable, there’s no underwriting process.

2. Local Currency account: Changing currencies is a tricky task but Payoneer lets you wash your hands off it. You’ll just receive money in your local currency.

3. Marketplace Network: Its network has spread to almost all popular marketplaces and it’s constantly growing. So, you can always use the same app no matter which industry you work in.

Payoneer – Pros

Hassle-free money transfer
Extremely beneficial for freelancers and contract workers. The freelance market is growing and global transactions are necessary. You’ll need this so you can focus on your work only and not the payment hassle.
You can increase your reach to the international market without worrying about the currency exchange.

Payoneer – Cons

The cost of exchanging is higher as compared to some top competitors.
It charges an annual fee for using Mastercard.
According to some customers, the fraud detection system is a bit over reactive as it terminates the account over little suspicion.

Payoneer – Pricing

Getting paid directly by clients

3% on credit cards

1% on ACH bank debits

Getting paid by marketplaces

The fee as set by the marketplace itself

Withdrawal in the same currency

1.50 (dollar, euro, GBP)

Withdraw to a local bank in local currency

Pay

1% ACH

3% Credit Card

1% local bank transfer

Use Payoneer Now

Payoneer – FAQ

Is Payoneer safe?

Yes, Payoneer is 100% safe.

What does Payoneer do?

Payoneer is an online money transferring app that lets you send and receive money from foreign clients and automatically converts currency to your local one when a transaction is made.

Does Payoneer work in India?

Yes, Payoneer was banned by RBI earlier but is now functional again in India.

Is it free to register on Payoneer?

Yes, Registration is free on Payoneer.

Final Words

Freelancers and contract workers will dominate many service industries in a few years. Sign up today and open doors to the international market. Become a part of this top payment app that allows super-fast money transfer at a low cost.

May 20, 2021

Hexometer – Website Health and Performance Monitoring Solution!

Unlike traditional uptime and page speed monitoring platforms that just tell you when your website is down or slow, Hexometer’s AI assistant works in real-time to suggest growth opportunities and detect anomalies in your website health and performance before they burn a hole in your pocket.

Hexometer is a comprehensive 24/7 monitoring tool that checks your website’s health and performance, alerting you when things go wrong before they impact your business.

Hexometer – Company Highlights

Startup Name	Hexometer
Headquarter	Yerevan, Armenia or DE, US
Sector	SaaS, Website’s Performance Monitoring
Founder	Stepan Aslanyan, Vahe Sargsyan and Chris Closset
Founded	2019
Legal Name	Hexact, Inc
Website	hexometer.com

About Hexometer and How it Works
Hexometer – Target Market Size
Founders of Hexometer and team
Hexometer – Business Model and Revenue Model
Hexometer – Startup Launch
Hexometer – Growth
Hexometer – Recognition and Achievements

About Hexometer and How it Works

The team has over 18 years of experience building their e-commerce businesses, as well as helping medium to large multinational brands grow online.

Hexometer founder Stepan Aslanyan says, “We understand the online challenges you face each day as well as the unique opportunities you can take advantage of to grow your business. We live and breathe e-commerce just as you do and our platform evolves as new algorithms and best practices come around”.

Hexometer Logo

Hexometer works 24/7, checking your website for downtime, page speed performance issues, security vulnerabilities, page & JS errors, email deliverability, SEO optimization or server configuration problems.

Everything happens in the cloud, and you can get started in minutes – no code changes required.

Hexometer – Target Market Size

Hexometer provides 24/7 website monitoring and marketing insights to protect your business and grow your sales. From solopreneurs, small and medium-sized businesses, agencies to global brands, it got you covered. No code changes required.

Founder of Hexometer and team

Stepan Aslanyan is the founder and CEO of Hexometer. Vahe Sargsyan is the co-founder and CTO at Hexometer.

Stepan Aslanyan | Founder and CEO-Hexometer

Chris Closset was an early customer, and they managed to convince him to join as a partner and CMO after a few weeks of discussions about how they could improve their service. He now helps direct the strategic direction of the group and heads the marketing strategy.

Hexometer – Business Model and Revenue Model

Hexometer has a subscription business model, with a free forever option available.

Hexometer – Startup Launch

Hexometer is active on various social media channels including Reddit, Quora, and ProductHunt. The growth has mainly been organic based on word of mouth, recommendations from existing users, as well as from social media and press mentions.

Hexometer – Growth

Hexometer is growing fast, and this growth is providing them with a unique opportunity to help businesses at scale during these difficult times. Now more than ever, online businesses need to protect their online sales, ensure their sales funnels are working, and maximizing their traffic from paid ads and organic searches.

In the last 6 months, Hexometer has implemented a wide range of product improvements including Zapier integration, Google search console data, in-depth page-speed monitoring, JS error detection, malicious code monitoring, Google sheets integration, and security header checks to name a few.

And the team is looking forward to improve its feature set to make it even easier to thrive online whether you are a business owner managing your website, an agency looking after client websites, or developer working on web development projects.

Hexometer – Recognition and Achievements

Hexometer received several awards from ProductHunt.com including:

#1 Product of the Week (November 2019)
#1 Product of the Day (November 2019)
#2 Product of the Month (November 2019).

FAQs

What is Hexometer?

Hexometer is a comprehensive 24/7 monitoring tool that checks your website’s health and performance, alerting you when things go wrong before they impact your business.

Who are the founders of Hexometer?

Stepan Aslanyan, Vahe Sargsyan and Chris Closset are the founders of Hexometer.

When was Hexometer founded?

Hexometer was founded in 2019.

May 20, 2021

WealthDesk – B2B2C Investment Technology Platform

Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by WealthDesk.

WealthDesk is India’s pioneering B2B2C platform that captures the entire Investment/Asset Management/Advisory value chain from portfolio creation on top of Equities and ETFs which are productized into investment products called WealthBaskets.

WealthDesk is driving the Investment product side innovation in India. It has 50+ partners who leverage WealthDesk’s platform to realign their broking and advisory offerings. This includes renowned full-service brokers such as Motilal Oswal, JM Financial, Anand Rathi, Prabhudas Lilladher, among others. As a B2B2C SaaS platform in this space, WealthDesk can get B2B on its platform and create a bigger ecosystem at scale.

StartupTalky interviewed Mr. Ujjwal Jain (Founder & CEO, WealthDesk) to get an insight on the Success Story of WealthDesk. Know all about WealthDesk’s founding team, how it started, growth, future plans & more in this article ahead!

WealthDesk – Company Highlights

Startup Name	WealthDesk
Founders	Ujjwal Jain (CEO), Yuvraj Thakker (Co-founder & NED)
Founding Year	2016 (Went Live in 2018)
Headquarters	Mumbai
Sector	Fintech/Investment Platform
Website	wealthdesk.in

About WealthDesk
WealthDesk – Founders and Team
WealthDesk Ideation Journey – How it Started?
WealthDesk – Product and USP
WealthDesk – Challenges Faced
WealthDesk – Growth and Current Status
WealthDesk – Future Plans
WealthDesk – FAQs

About WealthDesk

WealthDesk is a B2B2C Investment Technology platform founded in 2016. WealthDesk enables portfolio-based investing on top of stocks and ETFs (Exchange Traded Fund) consolidating advisory, broking, asset, and wealth management ecosystem. It is India’s pioneering B2B2C platform that captures the entire Investment/Asset Management/Advisory value chain from portfolio creation on top of Equities and ETFs which are productized into investment products called WealthBaskets; WealthBaskets are enabled for large scale distribution through broking partners with strong network effects.

Its goal is to make sure all big and small brokers in the country are integrated on the WealthDesk platform on the transaction side (‘UPI’zation of Broking industry) and on the Advisory front, it wants to have some of the Best advisors’ Investment Products (WealthBaskets) on the WealthDesk platform.

With this dual strategy, WealthDesk drives the Investment product side innovation in India on top of Equities and ETFs (beyond Mutual Funds) and build a highly scalable distribution network for distributing these products at scale through the Broking ecosystem. The team is also pretty keen on focusing on the first-time investors as they are digitally savvy and will appreciate the benefits of the advised wealth management.

WealthDesk – Founders and Team

Ujjwal Jain is the founder and CEO of WealthDesk. Yuvraj Thakker is the Co-founder of WealthDesk.

WealthDesk Ideation Journey – How it Started?

Reminiscing the journey towards inception of WealthDesk, Ujjwal Jain (Founder & CEO of WealthDesk) says –

“I have almost a decade’s experience of working in the fund management industry. During my working tenure with DE Shaw (Wall Street based Hedge Fund), I got an opportunity to shift to Mumbai for a strategic India focused stint, this made me realize the massive India FinTech opportunity in asset management, fund management, advisory and broking. With it, I also realized that while I had demonstrated capabilities in the technology-driven active hedge fund industry, I needed to deep dive into how the Index/ETF-based passive industry works. I then took on a role with the MSCI Mumbai office and worked closely with the MSCI Geneva office which drives the Index business globally.

In less than two years, I was able to work with the research and products team globally to launch multiple Smart Beta Indices. I also worked on setting up the technology platform for launching ESG based Indices that hold a lot of prominence now. Around the same time, I was also a part of a global team looking to platformize/productize Index manufacturing at scale to reduce turnaround time with clients and compete with new technology focused fintech competitors in Index space. Having built a strong institutional and in-depth understanding of both active and passive funds, I felt ready to explore the Fintech opportunity in India.

During the research phase about India, I met several brokers and asset managers in Mumbai to understand their challenges and that of the sector at large. That’s when I clearly saw how technology could address most of the challenges that they are facing, and I began working towards it. During my research phase, I also met Yuvraj, who runs a Brokerage house as a third-generation stakeholder.

We met several times and spent hours/days together in 2015, where Yuvraj gave a sense of the current challenges in Broking and Asset Management Industry as a legacy broker and I could look at these same problems with a complete modern Computer Science mindset. Eventually, we were able to create a roadmap to build WealthDesk platform ecosystem, that incorporated the startup Wealth Technology and Services Private Limited. Yuvraj provided a strong incubation ground within his brokerage house to launch and test the platform between a closed user group.

We were clear that we wanted to build the platform first. We were sure that once we built a platform that addressed the needs of the industry, we would get customers. So, we began building a B2B2C platform ecosystem for advisors, research houses getting into advisory, brokers and investors on AWS. With its strong Start-up network, constant innovation on cloud, a strong presence in India with a vibrant developer community made AWS our default choice from day 1. It took three years for the team to work and build the platform. In 2018, WealthDesk went live. The team then spent the next year getting brokers and advisors on the platform. Today, WealthDesk is India’s pioneering SaaS-based Neo AMC platform that powers advisory, broking, wealth management, and portfolio management to retail investors at scale.

I believe that AWS has been a key enabler in our success story. Even without offering financial services, AWS has played an instrumental role in reshaping India’s financial landscape. AWS is the technological backbone of many FinTech companies, including WealthDesk, where product innovation through engineering is the integral component of value creation”

WealthDesk – Product and USP

The product is the WealthDesk platform and it provides two key offerings – For the retail investors and businesses. WealthDesk is a B2B2C Platform ecosystem with one single SaaS offering of Business platform and multiple WealthDesk Consumer SaaS Deployment(B2C) for Brokers and Advisors.

WealthDesk Business along with WealthDesk Consumer platform ecosystem enables Brokers, SEBI Registered Investment Advisors, Portfolio Managers, Research Analysts to manufacture and distribute their Stock/ETFs research as an Investable Portfolio called WealthBasket and distribute to Retail Investors through an ever expanding WealthDesk Consumer multi-broker ecosystem with seamless execution.

WealthDesk solves the problem of retail investors, who look at markets with wealth creation goals. It helps them understand where and how to invest smartly and avoid mis-selling and wrong choices. Given it is still a push-based product, the journey to get first time investors into markets or making someone build a habit for moving savings into investments following a process and with discipline is difficult. Lot of effort needs to be made in that direction as an ecosystem.

These challenges were met by bringing better Investment Products (WealthBaskets) in Indian markets that were beyond Mutual Funds for retail Investors on top of SEBI Registered Investment Advisory and Research Analyst licenses using Stocks and ETFs. The objective behind WealthDesk is to serve first time to seasoned investors with products previously accessible in the form of investable instruments. Also, drive the future of Digital Asset and Wealth management in India at scale and penetrate markets to a large extent across India.

Traditionally investors, brokers and their research & advisory arms, SEBI registered advisors and research houses used to work in silos. This model of engagement does not allow them to serve retail investors and traders with right research and portfolio strategies thus leading to suboptimal returns, misalignment of goals/incentives and is operationally non-scalable to build assets under advisory businesses on top of Equities and ETFs, etc.

Since 2013, regulators like SEBI had already started focusing on bringing transparency in advisory based distribution and streamlining the role of brokers as distributors and the recent draft of this circular (October 2020) is one of the steps in this direction to bring in more transparency, alignment. WealthDesk is pre-empting the eventuality of the industry by offering a platform powered investment instrument called WealthBaskets on top of Equities and ETFs to drive research and advisory based portfolios distribution to retail investors on top of broking. This innovation is the USP of WealthDesk.

WealthDesk – Challenges Faced

Key challenges faced by the team initially was hiring top Engineering talent to build such a deep tech platform in Capital Markets based out of Mumbai. Once a great team was established, there was no looking back.

Another challenge as well as the opportunity was to make brokers, advisors in the country look at this changing landscape and realize the future and opportunity through the founding team’s lens/vision. Once that was done, WealthDesk began growing organically, with zero sales and marketing spend till now.

Yet another challenge was to make retail investors look at markets with wealth creation goals and understand where and how to invest smartly and avoid mis-selling and wrong choices. Given it is still a push-based product, the journey to get first time investors into markets or making someone build a habit for moving savings into investments following a process and with discipline is difficult. Lot of effort needs to be made in that direction as an ecosystem. But that is an opportunity also by creating a nudge-based user journey as a platform, provide right content and marketing push to bring the necessary behavioral change. Another opportunity is that as a B2B2C SaaS platform in this space, WealthDesk can get B2B on its platform and create a bigger ecosystem at scale.

These challenges were overcome by bringing better Investment Products (WealthBaskets) in Indian markets that were beyond Mutual Funds for retail Investors on top of SEBI Registered Investment Advisory and Research Analyst licenses using Stocks and ETFs. The objective behind WealthDesk is to serve first time to seasoned investors with products previously accessible in the form of investable instruments. Also, drive the future of Digital Asset and Wealth management in India at scale and penetrate markets to a large extent across India.

WealthDesk – Growth and Current Status

WealthDesk ended Calendar year 2020 with 20 broker and advisor partners. It has nearly doubled the number of partners in Q1 of 2021.

Currently, WealthDesk has 50+ partners who have leveraged WealthDesk’s platform to realign their broking and advisory offerings around SmartBeta, Factor based Thematics, Sectoral, Asset Allocation based ETF WealthBaskets that are driving a new product ecosystem.

This includes renowned full-service brokers such as Motilal Oswal, JM Financial, Anand Rathi, Prabhudas Lilladher, among others.

Some of the leading investment advisors such as Quantech Capital (OpenQ), Finmo, Renaissance Investment Managers, Tamohara, Wright Research, etc. are on WealthDesk.

WealthDesk has also integrated with discount brokers such as ICICI Direct, Zerodha and Upstox that allows their users to directly login on WealthDesk.in and invest in WealthBaskets.

WealthDesk has also seamlessly integrated with 63 moon’s ODIN trading platform; this platform powers 800+ brokers. This partnership brings Advisory based Value Added Broking to all such brokers in a plug and play model.

WealthDesk – Future Plans

WealthDesk’s focus for the future has always been on expanding beyond mutual funds and portfolio management services. With the support and help from its partners, the team believes that they can drive the future of investing in Indian capital markets.

WealthDesk – FAQs

What is WealthDesk?

Who are the founders of WealthDesk?

Ujjwal Jain is the founder and CEO of WealthDesk. Yuvraj Thakker is the Co-founder of Wealth Desk.

What is WealthBasket?

When was WealthDesk founded?

WealthDesk was founded in 2016. The WealthDesk platform went live in 2018.

May 19, 2021

Tag: 💻 SaaS

Qandle – Company Highlights

Qandle – About and Vision

Qandle – HR Tech Industry Details

Qandle – Founders and Team

Chayan Mukhopadhyay | Co-founder & CEO, Qandle

Himanshu Aggarwal | Co-founder & CTO, Qandle

Qandle History – How it started?

Qandle – Product/Service

Qandle – Name, Tagline and Logo

Qandle – Business Model and Revenue Model

Qandle – Startup Launch

Qandle – Marketing Strategy

Qandle – Growth

Qandle – Funding and Investors

Qandle – Advisors and Mentors

Qandle – Competitors

Tools used by Qandle to run the startup

Qandle – Awards and Achievements

Qandle – Future Plans

Qandle – FAQs

What is Qandle?

Who founded Qandle?

Is Qandle an Indian Company?

How does Qandle make money?

Who are Qandle’s Investors?

What is the tagline of Qandle?

What is Tribe?

How Tribe Works?

How to Sign-Up For Tribe?

Tribe – Features

Tribe – Reviews

Tribe – Pros

Tribe – Cons

Tribe – Pricing

Who Should Use Tribe?

FAQs

Is Tribe free?

Does tribe.so have an app?

How much does tribe.so cost?

What is CallHippo?

CallHippo – Features

Managing Calls

Control Of The Phone System

Incorporations

Numbers To Dial

Mobile Phones

CallHippo – Pricing

CallHippo – Pros and Cons

Pros

Cons

Conclusion

FAQs

What is CallHippo?

How much does CallHippo cost?

What is the use of CallHippo?

Ringostat: Features

1. Call Tracking

2. End-to-End Analysis

3. Virtual PBX

Ringostat: Pricing

Ringostat: Is it Worth it?

Ringostat: Conclusion

Ringostat: FAQs

What is Ringostat?

Who is the founder of Ringostat?

What are the features of Ringostat?

What are the prices of the features provided by Ringostat?

Froogal – Company Highlights

Froogal – About and How it Works

Froogal – USP

Froogal- Founders and Team

How was Froogal Started?

Froogal – Name and Logo

Froogal – Startup Launch

Froogal – Business Model and Revenue Model

Froogal – Startup Challenges

Froogal – Funding and Investors

Froogal – Growth

Froogal – Conclusion