Tag: SaaS marketing

  • Top Clever Strategies to Boost SaaS Sales on Black Friday

    The wait for shopping season is finally right around the corner – Black Friday and Cyber Monday (BFCM), after Thanksgiving. This is the most awaited day for every business to vent their products at a discount rate in the market and anticipate maximum profits.

    Before the introduction of SaaS, people found it difficult to update or download on their devices, whereas SaaS aids in maintaining servers and databases that are easily accessible through the internet and eliminates convoluted software & hardware management.

    The big day for retail shopping, software companies & digital commences forthwith after Thanksgiving. To account for that, SaaS faces an epic return for their investment in the business, where their stakes are quite intense but the buyer of it is low. Therefore, SaaS businesses see Black Friday as their advantage in selling the SaaS at a discount rate and a positive impact on sales as well as revenues.

    Still, marketing SaaS during that shopping season requires a lot of effort such as engaging and hosting campaigns, fixing the price according to the demand & supply, especially analyzing competitors at the time of Black Friday in the market, and so on.

    So, here are the tips you may take into account to promote your SaaS on Black Friday.

    Top Strategies to Boost Your SaaS Product Sales on Black Friday

    Benefits of Promoting your SaaS Product on Black Friday

    Top Strategies to Boost Your SaaS Product Sales on Black Friday

    Start a Little Early

    It would be best for SaaS businesses to start up their sales a little early, say from August or September 2021. Like, it is said that ‘Hustle in silence and let the success make noise’ so prepare things early instead of rushing on the big day. Schedule your social media about the offers, deals, and rates beforehand rather than surging on Black Friday and grab the opportunity before your competitors.

    Retain Old Customers

    Keeping an existing customer is quite easier than acquiring a new one. Customer retention rate directly impacts your SaaS business profit. According to the research, a 5% increment in the retention rate can boost your business up to 25%-90%. Furthermore, you have a 60%-70% chance of selling to an existing customer in comparison to selling a product to a new customer. Take a look at some strategies that will help you to increase your CRR.

    • The first and foremost step is to find inactive customers and re-engage with them. Under this re-engagement campaign, you can send personalized emails, special Black Friday SaaS deals, and distinctive recommendations to motivate them to purchase.
    • Centralize the customer’s data from various sources into a single location. It will increase your workflow productivity and also reduce the chance of data duplication.
    • You can build a long-term CRR by personalizing your customer interactions. Track the customer behavior which includes information regarding their purchase history, preferences, and browsing behavior as it will help you to tailor the interaction that is specific for a customer. This strategy can enhance the overall user experience.

    Build a Strategy

    SaaS businesses usually operate through subscriptions, but on BFCM, most people expect to purchase SaaS products and not subscribe to them, as the company is offering at an extreme discount rate.

    While some look for the subscription model, build and establish your strategies according to it. For example, analyze your target audience in terms of what they’re searching for, what deals they’re expecting, and what channels are best to advertise SaaS so that will capture your targeted customers.

    Make Things Exclusive for Loyal Customers

    Creating Customer Loyalty programs is one the easiest ways to maintain a good client retention rate as it compels the customers with strong incentives to make a purchase. Here are some pointers that will help you to create a good loyalty program

    • Among multiple types of loyalty programs, select the one that aligns with your business aim
    • You can offer various types of incentives to your repeat customers that can include freebies, discounts, cashback, premium membership, and referral gifts
    • Keep your goal in mind while making a loyalty program. What do you want from this campaign like revenue or engagement?
    • Analyze the insights of your customer behavior and create personalized loyalty programs for them
    Black Friday Exclusive Deal for VIP Members
    Black Friday Exclusive Deal for VIP Members

    Categorize Your Audience

    As we know people purchase SaaS or any other software on Black Friday because that is the day when many companies offer at various rates from high to affordable to very low prices. Categorize your audiences according to the discount rates, because not everyone is looking for the same product at the same price. So, group up your audiences into segments and set different levels of discount rates like:

    • Some customers trailed your SaaS product but never made purchases
    • Customers who want to buy the product, but never made the step to purchase it
    • Existing Customers
    • New customers
    • Customers who are planning to buy SaaS products a long time ago and waiting for the right time to purchase

    For instance, if the customer is conventional to your shop, and makes an appearance on Black Friday. Whereby, the customers foresee an affordable price, so you would give the product at a maximum discount rate for the sake of existing clients to the business.

    Once you have done with the segment of your audiences according to discount rates, the subsequent process is to promote your SaaS products separately to them.


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    Price Your SaaS Products Logically

    The most crucial step to promote your SaaS on Black Friday is to set the right offers, where setting the discount at really high rates could cause a decline in the profit margins. On the other perspective, Pricing the SaaS products too low may leave customers disinterested in your product.

    For instance, if you have set a 70% discount rate on your SaaS products, this would entice people to make purchases but, you may not even get a 60% profit from the money you have invested in the business. So, think sagacious in deciding the discount rate.

    Optimize Your Website

    If you have a website but it is not optimized then consider it of no use. Without SEO or search engine optimization, your website will not rank on the search engine page of Google. For instance, if a customer searches about the services you offer and your website is not listed on SERP then the chances of getting a customer will become highly unlikely. By optimizing your site with SEO tools, you can prevent such a situation from occurring.

    SEO is a set of techniques that are designed to align with Google’s algorithm so that they can improve the positioning and ranking of a website in organic search results. SEO experts analyze your website content and refine it accordingly to maximize the organic traffic on the website. This traffic can be leveraged to convert prospects into customers. Keyword research, on-page optimization, technical optimization, and link building are some major tactics that are generally used for SEO to increase the visibility and credibility of a site. When your website ranks higher, your business grows and makes more money.

    Create Compelling Emails

    Email marketing is one of the oldest marketing methods but it is still relevant as before. That’s why it is very important to prepare an email marketing strategy for your business. Emails help you to connect with your customers in a very personalised way. It keeps your customers updated about your offers and products. Email marketing can give you a higher conversion rate if you implement it strategically. You should collect the email addresses of your customers, potential customers, and people who are interested in your venture and send them well-structured emails. By sending emails while considering buyer personas related to different stages of the buying cycle, you will be able to increase conversions.

    Dell's Email Newsletter - Black Friday
    Dell’s Email Newsletter – Black Friday

    Create a Sense of Urgency

    Creating urgency in sales is a method that encourages customers to buy the product as soon as possible. Professionals use this technique to create a sense that appeals to the consumer’s “Fear of missing out” on something important and makes them take action right away. You can make this strategy more appealing by combining two elements. First, make an advertisement that displays the product in a very desirable way. Second, limit the number of products available, offer discount prices for a short period, or combine both of these criteria.

    Promote Your SaaS Products on Different Social Media Platforms

    With 60% of the global population present on social media, it is the best way to make your digital presence known. Social media is the most influential virtual space, which is used not only for social networking but also for advertising brands digitally. Social media marketing is very cost-effective as you can do it by yourself, but to channel the power of social media in the right direction, the expertise and assistance of professionals would be very accommodating. Social media marketing involves posting engaging and interesting content consistently on your social media account. It helps to target the right audience and also ensures to build a connection with your customer on a personal level.

    Create Creative and Dedicated Landing Pages for the Day(CTA)

    If you yearn to take the yield of your arduous endeavor then create a dedicated landing page with a custom design and mention Black Friday. Make some attractive offers and remark that it’s a one-time offer.

    Walmart's Landing Page - Black Friday
    Walmart’s Landing Page – Black Friday 

    Present and Check if Your Site Is Mobile-Friendly and Keep Your Presentation Lucid

    Shopping on mobile is the new normal, as per reports 46% to 54% of people buy products using smartphones and it covers about 30 to 37% of sales. So make sure that your site is mobile-friendly. To make your site mobile-ready do a Google Speed Test And don’t skip to specify the “mobile” feature.

    Make your site accessible on all smart devices like iPhones, iPads, and Android. Add mobile-friendly payment choices for your customers, as people may prefer several payment options, so make sure you have alternatives like Apple Pay, Alipay, Android Pay, etc. People always prefer sites that are friendly and easy to access, so make your presentation and sites lucid.

    Promote through Paid Advertisements

    Paid ads are essential for promoting your products during Black Friday. Make the most of this time, as paid ads can lead to great returns. Using Google Ads or Facebook Ads will help you reach more customers.

    Keep in mind that Black Friday keywords are very competitive, which means your cost per click (CPC) might be high, and the quality score may not meet your expectations. But that’s okay—many people search for Black Friday deals just to browse, and only serious buyers will make the purchase.

    Consider Different Styles of Campaigns

    If you’re new to Black Friday and Cyber Monday (BFCM) sales, whether you’re just starting out or haven’t focused on it before, it can be hard to know what will work for your business. Trying different things is essential to find out what works best.

    In addition to creating different campaigns for various customer groups, it’s also a good idea to experiment with different types of campaigns.

    Boost Your Business with AI Strategies

    If you’re not using the latest technology, like AI, what are you waiting for? AI can make a big difference in the success of your campaigns this year. Here are some great ways to use AI in your campaigns: brainstorm ideas, calculate the best discount rates and adjust prices in real-time, provide customer support with chatbots, forecast how well your campaign will do, personalize messages for different customers, and automate logistics and tracking.


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    Benefits of Promoting your SaaS Product on Black Friday

    People have profited from peddling their products on Black Friday. Here we have quoted a few advantages you obtain by retailing your SaaS product on Black Friday.

    • Black Friday is a presumed exhibition, so you don’t need to spend much on publicity for your software. People know the objectives of buying products on Black Friday and you can also captivate better consumers by delivering them promising deals or proposals. You may be promoted on sales listings and articles of Black Friday.
    • Correlated to further days, on Black Friday numerous customers will be glancing for adequate products. So there will be a Huge Audience, all you have to do is execute a satisfactory campaign and propose to them a healthy rebate.
    • On Black Friday products amass better prices, mainly on Cyber Monday software products exchanges prevail at maximum.

    Conclusion

    Black Friday is recognized by everyone and you don’t need to publicize it. In this era, the extreme public infers about Black Friday and its usefulness. It captivates a massive audience and also profits you double the value.

    Campaigning on Black Friday as a SaaS company is not an easy thing but neglecting it may cause you a huge loss. To make the procedure less tiring, put your deal on the list and join hands with an e-commerce service to help you with the logistics, billing questions, and shoppers.

    FAQ

    What is Black Friday?

    Black Friday is an annual shopping event known for its massive discounts and sales, occurring the day after Thanksgiving. It marks the start of the holiday shopping season, attracting shoppers to both physical and online stores for great deals.

    When is Black Friday sale 2024?

    Black Friday occurs the day after Thanksgiving is celebrated in the US. This year, it falls on Friday, November 29, 2024. 

    What is SaaS?

    SaaS is a software over service where the providers deliver their applications over the internet.

    What are the strategies to promote SaaS on Black Friday?

    Starting early, Promoting your products on social media before the big day, and making sure the website is mobile-friendly are some of the strategies to promote SaaS on Black Friday.

    Why Black Friday sale occur?

    Many people believe that the term “Black Friday” comes from the idea that businesses are usually losing money, or “in the red,” until the day after Thanksgiving. On that day, the big sales help them finally make a profit and get “in the black.”

  • Best SaaS Marketing Strategies: Insights from Marketing Experts

    As per Statista, global Software as a Service (SaaS) market revenue is projected to reach $339.10 billion in 2024, with an expected annual growth rate (CAGR 2024-2029) of 19.28%, reaching $818.80 billion by 2029.

    The SaaS market is growing rapidly, making SaaS marketing one of the top online services worldwide. However, succeeding in SaaS marketing requires using various techniques and a strategic approach.

    To gain a better understanding, we connected with some amazing marketing experts to explore the most effective SaaS product marketing strategies. Their insights highlight different approaches and provide real-world examples of successful implementations. Let’s explore their detailed responses to learn more.

    Understanding SaaS Business vs Traditional B2B

    Before discussing any strategies around it, one needs to understand the fundamental ways in which a SaaS business differs from traditional B2B business. Traditional B2B involves selling a product or service to a company, mostly led by a sales team. Think of the ways in which the accounting software Tally was sold. The sales team would visit businesses and explain the benefits of their software and make the sale by delivering the CD, and possibly a quick tutorial for the staff as well.

    SaaS, on the other hand, which stands for Software-as-a-service, is a cloud-based offering, enabling users to access the service from anywhere and on any device by logging in using a stable internet connection. The advantages, of course, are quite apparent. From lower acquisition costs to continuous over-the-air product updates, and focused customer support – all of which lends itself extremely well for scalability. The revenue model is often a subscription-based scheme that can be calibrated down to the minutest of business cases, explained Santosh R, Co-Founder & CMO, Elever.

    Expert Insights on the Best SaaS Marketing Strategies and Techniques

    Let’s explore the experts’ detailed responses to learn more about the most effective marketing strategies and techniques to drive growth for SaaS products. Discover specific examples that highlight the success of these strategies.

    Shikhar Bhuddi, Founder of SaaS Growth Advisory

    Shikhar Bhuddi, Founder of SaaS Growth Advisory
    Shikhar Bhuddi, Founder of SaaS Growth Advisory

    The most effective marketing strategies and techniques to drive growth for SaaS products include:

    • SEO & Content Marketing: SaaS companies can leverage AI-enabled content marketing to build brand awareness, attract top-of-the-funnel traffic, and garner qualified leads and trial users. Examples include Dropbox, Intercom, and Moz, who use blogs, webinars, and authoritative guides to position themselves as thought leaders.
    • Free Trials & Freemium: Offering free trials and freemium versions allows potential customers to experience the product firsthand and see its value, which can lead to higher conversion rates. HighTouch and Census offer a freemium version of their product, and they’re insanely useful in demonstrating the utility of the product.
    • Referral Marketing: Encouraging existing customers and agency partners to refer new customers can be a highly effective and low-cost way to acquire new users. Referrals often close quickly and have a high conversion rate. Major SaaS companies like Fivetran, Segment, Semrush, RudderStack, and Intercom have designed impactful referral and affiliate marketing programs.
    • PPC Advertising: Targeted pay-per-click (PPC) campaigns on platforms like Google Ads and social media can help SaaS companies reach and acquire new customers. Many SaaS companies work with specialized PPC agencies to maximize the impact of their campaigns. Cloud Telephony companies and data SaaS companies spend millions of dollars annually to generate pipelines worth billions of dollars.
    • Co-Marketing: Collaborating with complementary SaaS brands on content, webinars, or joint promotions can help expand reach and tap into new audiences.
    • Leveraging SaaS Review Sites: Getting featured and running ads on SaaS review sites such as Gartner’s Capterra/Software Advice, G2, etc. can help develop trust and credibility with prospects looking to compare several tools for a category at once.

    By implementing a combination of these proven SaaS marketing strategies, companies can effectively drive product growth, acquisition, and retention in the highly competitive SaaS landscape.


    How to Create an Effective SaaS Content Marketing Strategy
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    Sanil Basutkar, Co-founder and Head of Product and Marketing at Bharatsure

    Sanil Basutkar, Co-founder and Head of Product and Marketing at Bharatsure
    Sanil Basutkar, Co-founder and Head of Product and Marketing at Bharatsure

    Basutkar shared his insights on some proven ways to market SaaS products:

    • Content Marketing: It includes creating valuable content such as blogs, ebooks, and whitepapers that can attract and engage potential customers. It may also include partnering with industry influencers to increase brand awareness and credibility. Canva is a great example of this where it has a robust affiliate program that rewards people who sign up as a partner. They have an excellent presence on social media where they make users organically advertise their creations and a collection of blog articles that give insights on design.
    • Referral Programs: These are the programs that reward users for referring the product to other users. Take the example of Dropbox, it was able to scale its users from 100k users to 4 Million users in a span of just over a year primarily because of a simple referral program it had launched. Each user would get 500Mb of storage if they referred someone. The new user would also get this free storage.
    • Freemium Models: This model offers part of a service up to a certain limitation to users for free. Offering a free version of your product with limited features can attract users and drive conversions to paid plans over time. HubSpot is currently one of the biggest CRM companies in the world and they have a strong freemium model that provides a great way to experience the platform.

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    Santosh R, Co-Founder & CMO, Elever

    Santosh R, Co-Founder & CMO, Elever
    Santosh R, Co-Founder & CMO, Elever

    The usual suspect is Social Media Marketing, and it is indeed an effective way of both spreading the word and acquiring customers. However, for a SaaS business, there are far more effective marketing strategies, one of the key ones being- Content Marketing.

    • Content Marketing: This essentially means to provide high-quality, relevant, and useful content for – FREE. The fact is, the best way to convince someone that your product benefits them is by showcasing how. This in turn is possible only when you demonstrate an understanding of your clients’ business, pointing out the pain points that can be solved by your offering. Content marketing can take many forms such as blog posts, whitepapers, webinars, e-books, and so on. Furthermore, content marketing supports SEO efforts, increasing visibility and search engine rankings, and enables the company to engage with its audience on multiple platforms. By consistently delivering valuable content, SaaS companies can foster long-term relationships with customers, ultimately driving user acquisition, retention, and growth.

    Example: HubSpot’s use of content marketing exemplifies how providing consistent, valuable, and targeted content can drive business growth. From the outset, HubSpot focused on producing a wide array of educational resources, including blog posts, e-books, webinars, and whitepapers. Over time, they have introduced new content formats like podcasts, video tutorials, and interactive tools. These additions catered to different audience preferences and increased engagement. This has resulted in them have over 7 million organic visitors to their blog each month, and over time have crossed revenue of $1Billion.

    There are some other interesting models of SaaS marketing as well, below is a quick snapshot of the same. 

    • The Freemium Model: Spotify adopted this approach, offering a free tier with ads and premium subscriptions for an ad-free experience. And they have a 45% conversion rate of free users to the paid plan.
    • The Referral Model: Dropbox’s referral program incentivized users to refer friends by offering additional storage space. This resulted in a massive jump in user growth and a significant drop in cost per acquisition. 
    • Influencer Collaborations: Canva has effectively used influencers to demonstrate its design tools, reaching new audiences and increasing sign-ups. Today, it is among the go-to tools for both serious and novice users.
    • AI-driven: Grammarly, the writing aid tool is a great example of a SaaS business incorporating AI into their marketing strategy. It fuses the Freemium model with dynamic content that adapts to the user’s preferences and actions, demonstrating in real time the benefits of their tool. 

    Irrespective of which strategy works for a brand, at the heart of every SaaS marketing strategy lies delivering clear value, with focus on engagement and retention, ensuring long-term growth and sustainability.


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    Ritesh Saraf, Co-founder and CEO of Promilo

    Ritesh Saraf, Co-founder and CEO of Promilo
    Ritesh Saraf, Co-founder and CEO of Promilo

    Effective marketing strategies for SaaS products are critical to driving growth and ensuring a product’s success in an increasingly competitive landscape. These strategies often revolve around understanding the target audience, leveraging data-driven insights, and creating a robust online presence. Here, we explore several effective techniques and provide specific examples to illustrate their impact.

    • Content Marketing and Thought Leadership: Content marketing is the cornerstone of SaaS marketing. By producing high-quality, informative content, SaaS companies can establish themselves as thought leaders. This not only attracts potential customers but also builds trust and credibility.
    • Freemium and Free Trial Models: Offering a freemium version or a free trial of the software allows potential customers to experience the product’s value before making a purchase decision. This strategy lowers the barrier to entry and can lead to higher conversion rates.

    Example: Promilo, a B2B and B2C sales appointment aggregator, offers a freemium model that allows users to access basic features at no cost. This approach has been instrumental in attracting a wide user base, who later convert to paying customers once they realise the platform’s potential in enhancing their marketing efforts.

    • Search Engine Optimisation (SEO): SEO is essential for driving organic traffic to a SaaS company’s website. By optimising website content for relevant keywords, SaaS businesses can improve their search engine rankings and attract more potential customers.
    • Pay-Per-Click (PPC) Advertising: PPC advertising allows SaaS companies to reach a targeted audience quickly. Platforms like Google Ads and LinkedIn Ads enable precise targeting based on demographics, job titles, and interests, ensuring that potential decision-makers see the ads.
    • Social Media Marketing: Social media platforms are invaluable for SaaS marketing. They provide an opportunity to engage with customers, share content, and promote new features or updates.
    • Customer Reviews and Testimonials: Customer reviews and testimonials are powerful tools for building trust and credibility. Potential customers are more likely to trust the opinions of existing users than the company’s marketing messages.

    Example: Promilo has effectively utilised customer testimonials to showcase its impact on businesses. By highlighting success stories from users who have benefited from its Pay for Performance model, Promilo has built credibility and attracted new customers.

    • Webinars and Live Demos: Webinars and live demos allow potential customers to see the product in action and ask questions in real-time. This interactive approach can significantly enhance understanding and interest in the product.

    In conclusion, effective marketing strategies for SaaS products involve a mix of content marketing, freemium models, SEO, PPC advertising, social media marketing, customer reviews, and interactive sessions like webinars. These techniques allow SaaS companies to attract and retain customers, driving sustainable growth.

    So, these experts seem to agree on a few key SaaS marketing strategies: making useful content to engage customers, using referral programs to grow users, and offering free product versions to get people interested. HubSpot’s free model and Dropbox’s referrals show how effective these methods can be in keeping customers happy and growing SaaS businesses.


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  • How to Create an Effective SaaS Content Marketing Strategy

    A successful Software as a Service (SaaS) content marketing strategy is essential for attracting and retaining customers. The below steps encompass identifying your target audience, analyzing their pain points, researching keywords, setting campaign goals, tracking progress, producing compelling content, effectively distributing it, and continuously monitoring and optimizing results.

    Identify Your Target Audience
    Analyze the Pain Points
    Search for Keywords
    Set Campaign Goals and Tracking
    Produce Your Content
    Distribute the Content
    Monitor and Optimize the Results

    Identify Your Target Audience

    Defining your target audience is the foundation of your content marketing strategy. Start by answering critical questions:

    • Is your ideal buyer a business or a consumer?
    • What are their demographics, including age, gender, and income?
    • Which industry are they in, and what positions do they hold?
    • Which brands do they prefer?
    • What websites and social media profiles do they engage with?

    Creating detailed buyer personas can humanize your audience and aid in brainstorming effective content ideas. Leverage analytics tools like Facebook Analytics to gain insights into your social media following, helping you create accurate buyer profiles.

    Public Cloud Application SaaS End-user Spending Worldwide from 2015 to 2024
    Public Cloud Application SaaS End-user Spending Worldwide from 2015 to 2024

    Analyze the Pain Points

    Understanding your audience’s pain points is essential. Create a customer journey to map their steps from initial awareness to becoming a loyal customer. In this journey, it’s crucial to map out key stages, such as when your audience first discovers your brand, explores your website, signs up for a free trial, transitions into a paying customer, embraces your product, and addresses any customer service concerns that may arise along the way.

    During this journey, customers may encounter challenges or pain points that hinder their progress. Examples include difficulty recognizing the relevance of your brand, navigating your website, experiencing issues during a free trial, facing payment problems, encountering technical hurdles during product onboarding, or dealing with poor customer service.

    Search for Keywords

    At each stage of the customer journey, your target audience may use specific keywords to search for information. To truly cater to your audience’s needs, start by delving into the world of keyword research. Equip yourself with essential tools like Google Keyword Planner, Ahrefs, SEMrush, Moz, and BuzzSumo to pinpoint those keywords that perfectly resonate with your content.

    Then, fine-tune your content strategy by seamlessly integrating these keywords into each piece, aligning them with your audience’s journey. This savvy approach elevates your search engine optimization (SEO) game, ensuring your content is easily discoverable by your target audience.

    Set Campaign Goals and Tracking

    Before creating content, establish clear and measurable goals for your campaigns. Key performance indicators (KPIs) should include metrics such as unique visitors, session duration, bounce rate, customer acquisition cost (CAC), and lead conversion rate (LCR).

    To track these KPIs effectively, leverage analytical tools and dashboards that allow you to create customized reports. To gain a holistic perspective of your SaaS marketing strategy, it’s advisable to merge metrics such as Customer Lifetime Value (LTV) and Return on Investment (ROI).


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    Produce Your Content

    Crafting compelling content is a crucial step in your strategy. Develop a structured content production process that encompasses:

    • Researching topics aligned with your audience, their journey, and identifying keywords
    • Creating a content calendar for planning and prioritizing content
    • Recruiting content creators, ideally thought leaders in your industry
    • Producing and editing content
    • Scheduling content publication

    Document standard operating procedures for each step and remain flexible in your content creation to adapt to evolving market dynamics.

    Distribute the Content

    Efficient distribution of your content is vital for reaching your target audience. Determine where and how you’ll publish and promote your content, including:

    • Deciding on the website sections where content will be published
    • Assessing whether specific content should be gated for premium users
    • Exploring opportunities for guest blogging and partnerships on third-party sites
    • Identifying social media platforms for content distribution and promotion
    • Leverage marketing automation platforms to streamline content distribution across your website and social media profiles

    Monitor and Optimize the Results

    Continuously monitoring campaign performance is essential to assess the effectiveness of your strategy. Establish a robust reporting system using analytical tools to track your predefined KPIs. If your results fall short of your goals, adopt a data-driven approach to make necessary adjustments:

    • Promote high-performing content to maximize its impact
    • Conduct split testing to optimize underperforming content
    • Regularly review and refine your strategy to ensure it aligns with your evolving marketing objectives

    By following these comprehensive steps, you’ll create a well-rounded SaaS content marketing strategy that resonates with your target audience, addresses their pain points, leverages keywords effectively, tracks performance rigorously, produces valuable content, distributes it efficiently, and continually optimizes for better results.

    Content Marketing for SaaS Companies (ONE Secret to Dominating It and Getting More Organic Leads)

    FAQs

    What is SaaS content marketing?

    SaaS content marketing is an enduring approach employed by SaaS companies to engage, convert, and retain their target audience.

    How do you create a SaaS content marketing strategy?

    Below is the 7-step process to create a SaaS content marketing strategy:

    • Identify Your Target Audience
    • Analyze the Pain Points
    • Search for Keywords
    • Set Campaign Goals and Tracking
    • Produce Your Content
    • Distribute the Content
    • Monitor and Optimize the Results

    What could be the pain points of the customer in their journey of initial awareness to becoming a loyal customer?

    The main pain points of the customer in their journey of initial awareness to becoming a loyal customer include difficulty recognizing the relevance of your brand, navigating your website, experiencing issues during a free trial, facing payment problems, encountering technical hurdles during product onboarding, or dealing with poor customer service.

  • The Ultimate Guide to Promoting Your SaaS Through Affiliate Marketing

    Why are affiliates so popular? Why do so many companies, including big names like HubSpot, SemRush, and Shopify have a dedicated affiliate program? The SaaS market is growing, and the need to find the right audience is rising more than ever before.

    Word of mouth or partnership is the most effective way to promote your brand and boost your business growth.

    SaaS affiliate programs save marketing costs for these companies and expose them to a large audience. Big brands understand its importance and leverage it effectively. So, today we will give you a detailed overview of SaaS affiliate marketing and how you can use it to boost your revenue.

    What is SaaS Affiliate Marketing?
    Benefits of SaaS Affiliate Marketing
    How Do I Promote My SaaS Product Through Affiliate Marketing?
    5 Best Practices for SaaS Affiliate Marketing
    SaaS Affiliate Marketing Case Study: Moosend
    Is SaaS Affiliate Marketing for You?

    How to Start an Affiliate Marketing Website?

    What is SaaS Affiliate Marketing?

    SaaS affiliate marketing is a partnership agreement between two companies or parties where one promotes the product of another via referral in exchange for a commission.

    Say you have a SaaS marketing tool that helps in tracking metrics. You ask a podcaster to talk about your product. This podcaster has an audience of 30000+ b2b professionals. In return, you give him a commission or small fee for every trial sign-up or a portion of earned revenue through their referral. Commission structures can vary depending on the product and market.

    Now, there are dedicated affiliate networks as well that promote your product through their vast networks. However, the commission charges are higher than individual affiliate partners.

    Benefits of SaaS Affiliate Marketing

    End-User Spending on Public Cloud Application Services/ SaaS Globally (2015-2023)
    End-User Spending on Public Cloud Application Services/ SaaS Globally (2015-2023)

    B2B businesses increase conversion rate by 3.63% with the help of affiliate marketing. But what is so special about affiliate marketing that big brands also rely on it? Let us see why companies opt for affiliate marketing.

    1. Affiliate marketing brings in targeted audiences which leads to better conversions. Since you choose the affiliates that promote your brand, you could research their audience beforehand. This way you get warm leads via referrals with better conversion rates.
    2. Affiliate marketing brings in a loyal audience to a blog, podcast, or niche expert. They face the core pain points and eventually become brand loyalists. You need to ensure customer satisfaction to retain them.
    3. Affiliate marketing is cost-effective as you spend a margin of what you earn (depending upon commission structure). Nonetheless, you only pay for the value generated, which also helps to drive growth. It reduces the customer acquisition cost (CAC) significantly.
    4. Affiliate marketing is a personalized form of approaching your audience. Since the affiliates are in touch with the audience, they understand them better. As a result, the brand message passes in a very personalized form to a highly targeted audience.
    5. Affiliate marketing is a low-risk and high-ROI marketing channel for businesses. It not only brings in leads for your business but helps in brand recognition and brand exposure. The only risk can arise when the affiliates aren’t vetted.
    6. Affiliate marketing is scalable to a large extent. You only need to add more affiliates to the network that would amplify the brand. Also, it leverages content marketing which is an evergreen source of marketing and growth.

    Now that we know how your brand could make fortunes with affiliate marketing, let us see how you put this into action. How do you start with an affiliate and what steps do you need to take?


    How Beginners Can Get Started With Affiliate Marketing in 2022?
    If you are confused about how to get started with affiliate marketing, here’s a beginner’s guide to help you set up affiliate marketing.


    How Do I Promote My SaaS Product Through Affiliate Marketing?

    Top Traffic Sources for Affiliate Marketers
    Top Traffic Sources for Affiliate Marketers

    Affiliate marketing could take some time to set up and generate some results. Big brands generally get affiliates who promote their product for a commission. But if you are a startup, you need to find partnerships and affiliates to do this for your business.

    Step 1: Define Commission Structure

    Choosing the right commission structure that incentives the affiliates and also don’t burn a hole is crucial. There are four scenarios or commission structures. You could modify or club these together, whichever seems sustainable.

    The first is a one-time commission. In this case, you pay the affiliate a small fee for every signup or visitor to your site. Let’s say, a person landed on the landing page via an affiliate link. You would pay a cut to the affiliate partners.

    However, SaaS is tricky. You as business owners earn on subscriptions and hence a small percentage of the average deal size as the commission doesn’t seem fair. For example, if you get a paid user who pays $300 for your product, and you pay $30 to an affiliate. However, this $300 is paid every year. If the average LTV of the user is 10 years, you earn $3000. Out of this, the affiliate only gets $30. This seems pretty unfair. So, there are other options as well.

    The second is the recurring commission. In this case, you pay the affiliates whenever the user pays for a limited time. So, if you run a SaaS product with a $50/ month subscription. You might give affiliates $5/ month for two years for 10 years of LTV. Or you could pay 5% till the customer stays with your business.

    The third is the tiered commission. Under this, you give commission on some set tier levels. So, let’s say you set tiers like this:

    50 users- 5% of each sale

    100 users- 7% of each sale

    500 users- 10% of each sale

    1000 users- a base fee + 13% of each sale

    This way you reward the affiliates that bring more users. This incentivizes them to get more people to use your product and earn larger commissions.

    The fourth is a non-revenue-based commission. Under this system, instead of cash, you offer the affiliates a non-monetary value. For instance, an affiliate can access the product’s premium features for free.

    Choose a commission structure that you can pay for in the long run and scale if required.

    Step 2: Look For Affiliate Partners

    The next step is looking for affiliate partners or businesses that would promote your brand. These could be bloggers, influencers, podcasters, niche experts with social media presence, Affiliate networks, etc.

    Based on your requirements and paying capacity choose an option. Start by looking at the audience of the desired affiliate. If it matches your target audience persona, then start by looking into their work. Analyze if their working style and product match. Having clear communication with the affiliate is crucial. If there is miscommunication about the brand or a lack of product knowledge, it would not work well.

    For instance, you want a blogger who talks about marketing. You will find the best personal blog that talks about marketing. However, you target B2B companies and their main focus is B2C finance heads. See, how the audience doesn’t align. Hence, vetting the affiliates to align business goals should be the primary focus.

    So, look at the number of followers and the kind of content the affiliates create. Also, does the platform that affiliates use have your audience? Check these three basic things: followers, platform, and content while picking affiliate partners.

    Step 3: Create Marketing Assets

    After choosing the partner and a competitive commission structure, you need to help them with promotions. No, affiliate marketing is not one done game where you get people to promote, and it’s over. You partner with them to promote your products.

    Start by creating dedicated marketing assets, brand kits, and resources for the affiliate. Ensure that they understand the product and communicate the product value well. Additionally, you could help them with banners, images, or other ways.

    Affiliate marketing is a partnership, where both parties support each other. You don’t hire affiliates to promote you. Instead, you work with them to grow together.

    Step 4: Track Performance

    Now, this is crucial, tracking the performance and results. For this, you need definite KPIs. Analyze your main goal. Getting more traffic? Or getting more paid customers? Or getting people to contact you for a demo?

    Based on these, see how the affiliates performed. You will need affiliate tracking software installed on your site. Also, you could track back using the affiliate link used by affiliate partners. Either way, this software eases the tracking process, and you can pay the commission accordingly.

    Step 5: Reward

    Let’s say you have a recurring or one-time commission structure. Now, out of 35 affiliate partners, 10 of them bring 80% affiliate traffic. Shouldn’t they be paid more to strengthen the relationship?

    It is crucial to reward the top-performing affiliates to ensure good brand relations and sustainable relationships. You could do so by giving bonuses, like access to premium features of your product. Alternatively, you could give them higher commission rates or add an extra base commission.

    All these techniques incentivize them to stay loyal to the product and keep referring to it. If the affiliates do not see the program’s benefit, they can decline the promotions. This means losing a big potential market and over 30% of revenue.  

    So, This way you can start your affiliate program. You might need to reach out to potential affiliates initially, but it will generate a lot of profit later.


    Career Options in affiliate marketing in India
    Affiliate marketing is a type of marketing in which the person acts as a mediator between the consumer and the company. Read this article to know more about it.


    5 Best Practices for SaaS Affiliate Marketing

    You could get into various pitfalls when opting for SaaS affiliate marketing, such as paying more than earning, choosing the wrong affiliates, ending up with a poor or wrong brand image, and much more. Here are the top 5 tips to ensure that you extract maximum value.

    KPIs

    Choose the performance metrics carefully. These are the metrics based on which the commission is paid. Choose whether you will pay for each click, each follower gained, each sale, each newsletter subscription, or something else.

    Choosing the key metrics and communicating that to the affiliate is vital. Measure only what matters to you. If you have a freemium + paid model, tracking just clicks or visits would not serve value. You would want more sales. However, in the initial stage, every visit matters too. Pick a metric and then pave your way through it.

    Pick the Right Commission Structure and Rates

    A poor commission rate (independently or with respect to your competitors) can hamper your affiliate partnership. You don’t want affiliates to leave or worse choose your business rival. Hence, you need to ensure a competitive and sustainable commission rate.

    Also, opting for the right commission structure can save money. For instance, if you have a big deal size, pick a one-time commission instead of recurring. This way you don’t end up burning your pocket.

    Choose Affiliates Wisely

    What if you choose an affiliate with a completely different audience? They might bring customers and earn affiliates. However, the audience will leave due to a lack of product market fit. They won’t derive much value. As a result, you would lose customers and pay affiliates as well.

    So, choose affiliates after due diligence. Analyze the kind of audience they engage with and their content. Also, get a background check in case of a poor personal brand. When you pick an affiliate, they become part of the brand. So, you need to be mindful of every affiliate partnership.

    Leverage Brand Assets

    Don’t miss the opportunity to share brand assets with the affiliates. This equips them with exclusive brand resources and better product understanding.

    Communicate and build relations with the affiliate for more natural brand promotion. It’s collective growth for both parties. People don’t buy off from pitches even if they trust the person. They want genuine recommendations. So, provide brand kits, resources, graphics, and other material that enhances the promotion of the affiliate.

    Sign an Agreement and Discuss the Terms

    Sign a formal agreement with affiliates for a secure and mutual partnership. But what to include in an agreement?

    1. Commission terms: structure and percentages
    2. KPIs tracked
    3. Payment terms

    You could get a formal agreement through your legal team but ensure to include these three basic things. Keep healthy communication with the affiliates and discuss all the relevant details.

    Also, beware of scams while running such programs. Scams? If you track clicks or visits as primary KPIs, then the affiliate might use bots to show better performance and trick you into getting more commissions.

    SaaS Affiliate Marketing Case Study: Moosend

    Moosend Affiliate Program
    Moosend Affiliate Program

    Let us look at the Moosend affiliate program that pays over $2 for each click.

    It starts by highlighting the main offer for affiliates which is a 30% recurring commission for a new referral. It clarifies the commission structure and rate in the opening itself.

    Apart from this, it combines it with a tier-based structure. Here, you can check the final monthly commission that you can earn. It gives clarity to the affiliate about the commissions.

    It has a dedicated marketing resource kit for affiliates. It includes banners, images, logos, social media posts, email swipes, etc.

    They have reviews from their affiliates about their earnings and work experience to build credibility.

    All this combined, the Moosend affiliate program is enticing and gaining traction. Also, they elaborate on the affiliate process and specific stats on their landing page. You could refer to the landing page to get an idea of how to work on it. In case you go by outreach affiliate, then also having a landing page that makes it easier for them to understand will be valuable.

    Is SaaS Affiliate Marketing for You?

    SaaS affiliate marketing could save a lot from your marketing budget spend. But is affiliate the right choice for your business?

    You just need to ensure three things before you start with an affiliate:

    1. Good Retention Rates: If your retention rate is poor, then you won’t be able to get a lot of value from affiliates. You would pay $30 for bringing in 5 customers, whilst you might only make $300 combined. Out of this, $300 is spent on setup, and other services offered to them. In this case, you would have massive losses. Hence, having a high LTV is crucial.
    2. Profit Margins: Avoid affiliates if you are at the burning stage of your business. It will be difficult to pay the affiliates regularly and hard to manage operating costs.
    3. Ability to Pay Cash for Each Sale: Avoid affiliate marketing if you can not pay a commission for every affiliate sale. If your product monetizes after considerable time and you have a long sales cycle, you would have a hard time paying commission right away.

    Conclusion

    If you can pay commissions and have good retention rates, affiliate marketing is a viable option for your business. You can opt for the method and best practices mentioned above to leverage it.

    FAQs

    What is SaaS affiliate marketing?

    SaaS affiliate marketing is a partnership agreement between two companies or parties where one promotes the product of another via referral in exchange for a commission.

    How can I promote my SaaS product with affiliate marketing?

    You can promote your SasS product with affiliate marketing by following the steps below:

    • Step 1: Define Commission Structure
    • Step 2: Look For Affiliate Partners
    • Step 3: Create Marketing Assets
    • Step 4: Track Performance
    • Step 5: Reward

    What are the best practices for SaaS affiliate marketing?

    The best practice for SaaS affiliate marketing include:

    • KPIs
    • Pick the Right Commission Structure and Rates
    • Choose Affiliates Wisely
    • Leverage Brand Assets
    • Sign an Agreement and Discuss the Terms
  • How to Create SaaS Product Demo Video? – 5 Simple Steps

    ‌‌In the world of the SaaS (Software as a Service) industry, apart from the business model, demo videos help in attracting collective masses and also in influencing the audience towards a particular SaaS brand. It provides more value to new users who are visiting the platform for the first time since they require a first-hand guidelines on where to go, exact features, how to get started, and access. The more illustrative demos and tutorials are, the better.

    In most simple words, it’s similar in a way, just like representatives campaign themselves before elections, by providing an outline of what could be the upcoming policies and promises. It’s more like a tool throwing shades of demonstrating content along with benefits, features, and uses and may generate adrenaline shots to influence more audiences. Hence, demo videos may contribute towards a steady and gradual rise in sales.

    So if you want to create a unique demo video, Take a look at the steps below.

    1. The ECG Model
    2. Stick To Your Niche
    3. Note Down Your Plan
    4. Use Rich Graphics
    5. Categorize Your Target Audience

    1. The ECG Model

    ECG- Evolving, Constant, Growth-Oriented Model. Before deciding the niche for the first video or every consecutive video, one must keep this model in mind.

    Evolving

    It refers to evolving content (the demo video) that must have the latest volume. The video should track the ongoing trends and public interests zone. If the outline and plot of the video are story-based, it can either focus on presenting an ancient story with the latest touch and trends or it can have its own unique script.

    Constant

    It is dedicated to all the demo videos, a company launches irrespective of the niche. Each of them must have a few necessary sections demonstrating the guidelines; how the platform can be used; where to head; and other records so that the new users are not perplexed on their first visit.

    Apart from the guidelines, the video may end up with a note of communication on how customers can reach, with provided emails or phone numbers for queries. However, this note of communication is not necessary to be present in the constant run.

    Growth

    This segment can have features of the service or the platform which make it stand out. This is the segment where founders can add their creativity and demonstrate how the platform is the best and make it their signature product, different from the existing ones in the run. This should tell why users should choose their (the company who launched the demo video) product. A positive answer to this ‘why’ will incline towards growth.

    The mixture of the above-mentioned can create a unique demo video for SaaS players.

    2. Stick To Your Niche

    Stick to the kind of services provided on your platform, it’s better to highlight it by zooming in on that region/button. Elaborate on the ease and convenience after pressing the submit or start button, nothing needs to be done after that.

    It can also contain how the work is done behind the screen (maybe the calculations and computation), which will strengthen trust and transparency. Also, how the content can be arranged in a neat and accessible manner, how users get engaged etc.

    3. Note Down Your Plan

    It’s always a better way to note down things and create an outline of what the demo video is going to be. It must have the proper sequence of events and activities with suitable graphics, matching the scenes. Segments of animation are separated from realistic visuals.

    4. Use Rich Graphics

    Rich Graphic Design used in a Demo Video
    Rich Graphic Design used in a Demo Video

    Rich graphic design is no less than a blessing to the script of a demo video. Oftentimes it acts as a game-changer factor for the rise in reach and sales. Components of the video may have various graphics ranging from captions, voiceover, animation, shapes, arrows, headers, highlighters, and a lot more.

    Graphics should also match the targeted audience. If it’s targeted towards teens then it can have animation and worldwide-known anime characters. A boring script can be illustrated fascinatingly if graphics are used in the right way.

    Either it can set a trend (through core creative ways), dig out some old popular trend, a bouncer (by studying the pasts graph or maybe the 90s trend), or stick to the ongoing trends.‌‌‌‌

    5. Categorize Your Target Audience

    If a platform has ample existing demo videos, then the next step could be creating one which has specific information related to a particular age group, industry, or segment of society. This will help to attract collective conscience from a particular domain, convincing new users and existing ones to continue and stay on the platform.

    If the product is a bit complex and new to the audience, could be coding and software, then the components of the video must be evocative and should not contain highly technical language and terminologies. This will not only help in increasing the statistical data of engagement among the known minds but also, will act as a mini explainer to a layman. Hence, it may also help to ignite the viewer’s thought process.


    3 Easy Steps to Create Kickass Video Tutorials for SaaS with 10 best Examples
    With video, you have up to 12 minutes of undivided attention from your potential customers! So, check out these steps to create video tutorials for SaaS.


    Conclusion

    Here’s a post-content creation step, which has a significant role. Choosing the application where the video is to be posted or launched. It’s better to launch it on multiple outlets. YouTube is a well-known platform that can help in public relations and outreach. Follow these steps and create an incredible demo video for your SaaS product.

    FAQs

    How do I create a great SaaS demo?

    Create a video keeping in mind your targeted audience, Keep it simple, Address the pain points of your customers, and add customer success stories.

    What is a SaaS demo?

    A SaaS demo is a demo focused on customers that are new to your product. The demo video demonstrates how to make the best use of the platform while highlighting its features.

    How do I create a SaaS product demo?

    Focus on the pain point of your customers, show them how your product is better than the competitors, and use rich graphics in the video.

  • Tips to Convert More Leads Into Sales for SaaS Startups

    Designing a website for your business and creating an appealing & attractive online presence can bring you numerous website visitors, who are your potential clients. Converting those potential customers into loyal paying customers needs a proper strategy. A visitor takes micro-moments on your website to decide upon your brand, capturing those moments strategically can create sales for your business. A good conversion strategy helps you boost your business exponentially.

    Here are some tips shared by entrepreneurs from SaaS industry, about how to convert more leads into sales

    Shayak Mazumder, Co-founder, Eunimart

    Identifying the ICP (ideal customer profile) and buyer personas lead to very pointed GTM (go-to-market) strategies. In our case, we studied the market and realized the exact definition of our customers and what kind of roles in those companies were driving the sales. Based on that, we defined the biggest problem statements they had, the solutions they needed, and our competitive edge. This customized approach led to clarity among the end-users. This led to targeted messaging per customer. This is the secret sauce to converting more leads.

    Robin Das, CEO of Brandintelle

    Here are certain things you could do convert more leads-

    • Define your ICP or ideal customer profile.
    • Make sure your MVP is best suited for your ICP including all your marketing communications and positioning.

    Pramod Gummaraj, CEO, Aprecomm

    Always understands the customer and his pain points. Do not rush to sell something to the customers without understanding them. Understand their problems and the priority of those, their budget constraints, and then try to see if there is something our product can solve. Be flexible with product features to appeal to the customers.


    How to Create a High-Converting Lead Magnet Like a Pro
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    Mr Arjun Gupta, Founder, Courseplay

    Stay in touch! I tell this to my sales team at Courseplay all the time. The easiest thing to avoid if you have reached out to the customer at the wrong time is that you forget about them and, even worse, they forget about you. Regular follow-ups and connecting with different people at different levels of the organization would help ensure you are there when they need you.

    Shreyan Gandhi – Director and Co-founder, Comket Solutions

    Shreyan Gandhi - Director and Co-founder, Comket Solutions
    Shreyan Gandhi – Director and Co-founder, Comket Solutions

    Based on the product we’ve built, the best approach to conversions are demonstrations. Being a product that has a ‘wow’ factor that sells itself, we only have to make sure demos happen frequently and through all channels possible.

    Sarvagya Mishra – Co-founder & Director, SuperBot (PinnacleWorks)

    Sarvagya Mishra - Co-founder & Director, SuperBot (PinnacleWorks)
    Sarvagya Mishra – Co-founder & Director, SuperBot (PinnacleWorks)

    If the lead gets qualified, i.e. the person is interested in taking your products/services, then the one tip to convert that lead into sales is rigorous follow-up. The consumer memory is very weak and fickle. If we do not approach them on time and take regular follow-ups, they tend to forget their enquiries as well as get dicey about the need of the same. Also, in a competitive market like today’s the one who approaches first and repetitively, is the one who gets the conversion. Thus the tip is “timely communication”

  • SaaS Founders Shared How they reach out to Foreign Clients?

    Every business wants to get a diverse range of growth opportunities. Expanding overseas and seeking international growth is always a temptation for businesses. Ambitious entrepreneurs are always keen to grow globally. International expansion is a huge opportunity for SaaS businesses. Thus, getting foreign clients becomes the need of businesses for this important stage of business growth.

    Here are insights shared by entrepreneurs in SaaS business on how they grabbed their foreign clients. Read to know more.

    Shayak Mazumder, Co-founder, Eunimart

    Most people would advise performance marketing to break into foreign markets. I believe that going for a catch-all GTM model is a sure-shot recipe for disaster. What’s important is to identify the type of users who will find value in the platform. In our case, we realized that our users are b2b businesses, and this is a very concentrated cohort. Performance marketing would mean 92% junk leads. As such, we opted for a mix of content, product-led growth, and channel partnerships. These channels have proved to be extremely effective for us and have led to our growth exponentially.

    Robin Das, CEO of Brandintelle

    Robin Das - CEO of Brandintelle
    Robin Das – CEO of Brandintelle

    Here are certain things you should try to grab foreign clients

    Pramod Gummaraj, CEO, Aprecomm

    Aprecomm products are B2B. Our target customers are Wi-Fi OEMs (original equipment manufacturers) and Internet Service Providers. Conferences like Wi-Fi Now and WBA were extremely useful to grab the attention of Wi-Fi OEMs and ISPs (Internet Service Providers). Press Releases using these channels are also quite effective. And there is no better marketing tool than Word of Mouth Marketing. The CXO of the Business we work with highly appreciated our product and they have in turn helped us to gain more customers.

    Arjun Gupta, Founder, Courseplay

    Word of mouth worked the best for us at Courseplay. We would ask our existing clients if they could refer any business to us and that worked the best to close international clients while we were a much smaller company.

    Shreyan Gandhi – Director and Co-founder, Comket Solutions

    Shreyan Gandhi - Director and Co-founder, Comket Solutions
    Shreyan Gandhi – Director and Co-founder, Comket Solutions

    To be honest, there isn’t one single channel that has performed the best, it was a culmination of efforts on various platforms that enabled us to expand to foreign clients. We used the LinkedIn search feature to look for prospects. Twitter & Quora are other platforms that helped us. Attending international webinars. Like I said there was no one channel that worked best.

  • 8 Ways To Provide Better SaaS Customer Experience In 2022

    ‌‌‌‌‌‌Traditionally, software was distributed in different forms such as through CDs and DVDs. These practices are used to cost the user and distributor the additional responsibility of installation and maintenance of the software.

    The new alternative to this practice is to directly download a subscribed service by the means of the internet. They are termed SaaS. SaaS is a software distribution method that allows the end-users to directly purchase and download their needed software by the means of the internet.

    SaaS has gained much hype in the last few years. Many different startups and companies are investing in SaaS for vivid reasons. Some sell their products by SaaS, or others use SaaS for improving their business. Irrespective of the need, creating a SaaS is a hectic job.

    Imagine creating a SaaS product with such dedication. However, in the end, you are left with an almost negligible amount of customers acknowledging your efforts. The biggest fall for any product is through its customers. Customers are the biggest resources for success. Creating the best user experience for any SaaS developer is surely one of the major tasks.

    There are a few tricks and tips one can try to implement for a better SaaS user experience. Some of them are:

    Work Towards Creating a Good Impression

    We all have heard and believed the proverb “First impression is the last impression”. Creating better impactful landing pages can attract the attention of customers. On average, a visitor roughly spends about 10-20 sec on each webpage. These initial seconds are the time when a judgment is passed towards it. Creating an attractive and thoughtful landing page can surpass this period. Surpassing can increase the chance of converting a visitor into a customer.

    Begin With Ease

    The beginning is the first and most crucial step of any journey. Providing customers with an easy start can be more beneficial. There can be times when a SaaS product loses out their customers at the start only. This can be because of a complex starting procedure. It’s best to keep the start simple and clear.

    Starting with complex or time-consuming steps can irritate the customers. Even to sign in, it is best recommended to ask for needed information only at the start. As an alternative one can also add up the option of skipping unrequited formalities at the start.

    Be Clear About Your SaaS Product

    SaaS is a product brought by some amount. Before buying the product, no user has the proper acknowledgement of its services and tools. Not all products of the same field offer the same services. Customers buy the SaaS depending upon their requirements. Without actually having the idea of detailed work, a customer can’t make a call. Giving out clear information on the subscription given by the amount and the tools made available will be a plus point for both sides.

    Provide Clear Guidelines

    New users might get stuck in some steps. Keeping clear and detailed guidelines for customers can make them grateful for the team. Guidelines can be in the form of a small tour of the service, it can be a video explaining any error, a pdf full of basic working, or a graph showing the next steps. Guiding users makes them feel valued. This is a great tactic for avoiding any negative comments about service.

    Have an Open Communication System

    There can be times when clients might feel stuck. And no possible solution is made available to them through any guide. At such times, they might feel the need to have direct contact. For such occasions, keeping one or two methods as a part of communication is recommended. It can be in the form of an email or any other similar service.

    As much as it is important to provide clients with an immediate contacting option, it is also an essential part to answer them. For one to have better control over their customers, they should constantly reply and communicate with customers on all of their needed issues.

    Follow Real Advice

    Each service has a comment section below it. This is the place where one can easily track the accuracy of their made products. Be it grocery products or a SaaS product. It is best to keep track of given comments for a better understanding of the target audience and their needs. This can also avail the developers with the knowledge of their competitor’s strategies.

    Provide Improved Services Constantly

    The purchased users are the ones who can attract more customers by their comments and feedback. It is important to provide them with satisfactory service. New implementations are required to be made now and then.

    Developers should avail their SaaS users with new implementation as a part of the update. This update should also be explained and notified to the users by any possible means such as a message box or notification to their registered email.

    Be Grateful

    Showing gratitude to the SaaS users can alleviate their experience. Along with that, it can also make them a trusted client of your SaaS product. There are different options for making your users feel special.

    Giving out any free service as an addition or providing them with a free trial of service for a limited period. All these can create a good impact on clients.

    There are many practices one can implement for improving the user experience. The above-given examples are some of the most simple and needed implementations by markers.

    Conclusion

    SaaS (Software as a System) is the distribution of software by the means of the internet. Software as a service (SaaS) is one type of cloud computing along with Infrastructure as a service (IaaS) and Platform as a service (PaaS). SaaS works to deliver software to the client directly without the need for additional instalment and management of any software or hardware.

    SaaS startups and products are gaining much hype recently. There are many factors affecting the success rate of SaaS products. One of them is their user experience.

    FAQs

    How do you improve SaaS UX?

    Provide Clear Guidelines, Provide Improved Services Constantly, and Be Clear About Your SaaS Product.

    What are SaaS best practices?

    Provide a better user experience, focus on personalization and compatibility with all devices.

    What are the examples of SaaS?

    Some of the most common examples of SaaS are Microsoft Azure, Dropbox, Google Docs, etc.

    What are some of the failed SaaS startups?

    Some of the failed SaaS startups are Teamometer, RingDaddy, Habitual, etc.

  • SaaS Marketing: Why SaaS Businesses should Build an Email List and How to do Build one?

    Being a SaaS business brings you various channels for marketing your product and services digitally. Around the Internet, there are numerous tips or guidance on how to make your business globally popular and for that, everyone has only one answer- Digital Marketing. Now, talking about digital marketing, various channels help you take your SaaS businesses to the next level, like through social media, SEO, Email Marketing and many others.

    With global users of over 4.03 million, email marketing helps the SaaS businesses to reach the maximum target. With these statistics, email marketing is known to have the highest number of users of any other digital marketing channel. In this article, we will be discussing why building an email list is so important and effective for SaaS businesses and most of all, how to build it. So, let’s get started!

    Why is building an Email List Important for SaaS Businesses?
    How to build an Email list?
    FAQ

    Why is building an Email List Important for SaaS Businesses?

    Being a SaaS marketer, it’s important for you to have an organized special list of names and email addresses of your target audience and existing customers.

    We are well familiar with the functionality of email marketing and with that, several reports are made which clearly states that around 43,000 percent return is guaranteed on investment (ROI) for businesses.

    With an email list, subscribers can easily join it from the official website of your businesses and verify their identity. With your best of offerings, audiences get attracted to your business and turn into your paying customers. And when it comes to SaaS Businesses, the email list gets around 10 times higher modifications than any other social media campaign.

    In SaaS Businesses, an email list helps in sending numerous emails to everyone from the list regarding online store, blog updates and many others. You can also keep them updated about new offers and discounts by making them subscribe to your newsletter.


    7 Amazing Ways To Monetize your Email List
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    How to build an Email list?

    We have broadly discussed what an email list is and how important it is for SaaS business. Now, it’s time to understand how to build a solid email list.

    In order to thrive in your SaaS businesses, certain steps can help you in building the perfect email list, these steps are:

    Understand your audience

    For any business or marketing strategy, it’s very important to understand what their audience needs and looks for. It’s important you distinguish your target audience as understanding them before functioning helps you in getting better responses.

    For this, you need to create a marketing persona that will represent your ideal customers. Marketing persona helps you find your target audience and strike them right where it hits! The best place for this is social media, now as you find your audience, ask them to provide their email addresses. When you charm your audience in the right manner, they automatically give you their email addresses. And that is a win!

    Create a Website

    As you gathered your audience, you’d need a place where can be assembled, which is a website. Now, creating a website is pretty tough and must be created with great innovative ideas to charm your audience.

    But the plus point with the email list for SaaS business is that you don’t need a huge website to get started. You can just create a landing page that carries your email opt-in form. The audience enters their email addresses in the opt-in form, available on your website.

    Email Marketing Service

    For better communication with your email list, you need to have an email marketing platform. Email Marketing platform helps you to organise your email list and send emails to the target audience.

    On a broader note, the email list will also serve the purpose of drip campaigns, sequencing and many more. Your main focus through the email marketing service is to collect all the email addresses in a very safe and valid manner.

    Charm the audience through your Offer

    Now, the major goal is to charm the audience with your amazing offers that won’t hold anyone from joining your email list.

    Think from the perspective of a customer like how you can be so impressed by a website and its offers that you’ll immediately give your email address. The customer won’t provide their email information unless they are offering a generous exchange.

    Make sure you provide what your target audience needs and won’t find elsewhere, and also, free!

    Maybe you can provide the customer with access to your report, software or any other valuable thing. This way, your audience will automatically get attached to your website.


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    Conclusion

    It often becomes pretty tough to build up a strong and legitimate email list for your SaaS business. But as you get on with it, it becomes very simple and you get more ideas to promote your business among the audience.

    The major thing that you need to focus on with the email list is to opt for a single and strong strategy and function it smoothly. If you stick by your marketing strategy, you’ll automatically see the results by the enhanced number of the email address joining your list.

    With this article, we attempted to describe to you all the major steps and requirements for a strong email list. If you follow these steps and understand the importance of an email list for your SaaS business, you’ll collect a great number of email addresses for your list.

    FAQ

    Why building an email list is important?

    Building an email list is the best way to build a relationship with your potential customers.

    How to build an email list?

    Understand you audience, Create a Website, and Automate your emails.

    Why should a SaaS company have a mailing list?

    In SaaS Businesses, an email list helps in sending numerous emails to everyone from the list regarding online store, blog updates and many others.s

  • Castanet Review: An Enhanced LinkedIn Lead Generation Tool

    LinkedIn outreach is all about finding and reaching out to new people on LinkedIn. The group you target should be people who might be interested in your product and services.

    Outreach marketing can be done manually for that personal touch, but as your business scales up you’ll need new clients fast. That’s where automation tools like Castanet come in. Castanet is an enhanced LinkedIn lead generation tool that helps expand your outreach capabilities. It does all the finicky work for you and helps you cultivate clients automatically. You may only need to step in when closing the deal or some personal interaction with your clients.

    Castanet works in the cloud meaning, you aren’t required to be logged in. Once you’re done setting up a campaign, you can just sit back and watch the process.

    LinkedIn is a great way of getting new, interested customers if you do it right. Using Castanet also allows you to get users from a ranked post that has the same target audience as you. Understanding how the LinkedIn marketing works is also important as you want to generate new leads and develop your customer relationships.

    Features of Castanet
    Castanet Pricing
    Is Castanet Better than a bot?
    FAQ





    Try Castanet now!


    Features of Castanet

    Castanet is a platform meant for deep segmentation. It’s meant to get you those clicks and built with features that support LinkedIn architecture. The process is simple enough for everyone to operate. You create a campaign with a target audience that you can specify, create action sequences and then monitor your progress. Some of the platform’s features are:

    Multiple ways to target

    Finding the right kind of people is crucial to your marketing strategy and Castanet offers you two ways of doing this. The Sales Navigator search allows you to search for users across LinkedIn using a string query.

    Anything that describes or is common to the people you wish to target is a valid string query. Then there’s the option to target people who’ve engaged in a particular post. This could be your own post or any other post that has good engagements and is relevant to the topic you’re trying to get people on. Indeed it’s an easy way to get customers when you already have them assembled towards a post of relevance.

    All generated leads can be viewed, including imported contacts
    All generated leads can be viewed, including imported contacts

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    Action Sequences

    Create precise automation sequences with Castanet that makes your campaign run even smoother. You may also change up, stop or restart any sequence if you choose to do so.

    Sequences work best when pre-planned about your campaign. Every aspect of the sequence including the messages you set can be customized according to your preference. Adding a little bit of delay can help keep the service less robotic in nature. Sequencing allows you to perform tasks like:

    • Triggering a profile view
    • Follow a user
    • Sending a Connection Invite
    • Sending a message
    Castanet step-by-step action sequencing
    Castanet step-by-step action sequencing





    Try Castanet now!


    Campaign Analytics

    Keep track of your progress with the analytics dashboard, which gives you a detailed insight into how every campaign is performing. You can track your progress in real-time making sure that things go out as planned. The panel gives you information on acceptance rates, reply rates, and average message replies.

    Making sure you have the right message is important as that decides the course of what happens next. Most customers tend to ignore a message within the first 5 seconds if it’s plain and cold. This applies well to LinkedIn. Putting some effort into writing messages that help connect with your targeted people can be beneficial.

    Castanet analytics dashboard
    Castanet analytics dashboard

    Castanet Pricing

    Leaning a bit towards the expensive side, Castanet’s starter plan or solo plan comes at $199/month. It comes with one LinkedIn account and includes all the primary features of the platform. The Small Team/Agency comes at $499/month which includes 3 LinkedIn profiles, unlimited sequences and unlimited campaigns. This is perfect for any medium to large-scale enterprise or marketing expert.


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    Is Castanet Better than a bot?

    Bots are another way of getting automated tasks done. They’re for the most part super cheap to set up and once configured, proceed with the tasks they’re programmed with. Is Castanet any better? Well, it depends on how you perceive it.

    In theory, Castanet is a front-end platform that offers you the same functionality that you would get with a LinkedIn bot. However, the amount of time it takes for you to set up and configure a bot is far greater and requires some programming skills. Both function the same way once set up.

    But Castanet makes the process much easier for normal people who don’t want to be bothered with the complications of setting up a bot. So the price you pay for the service saves you much valuable time.





    Try Castanet now!


    Conclusion

    LinkedIn lead generation is something businesses are catching onto. Castanet is an easier solution compared to spending valuable time trying to generate leads on your own while you can focus on the actual business. Having a free 7-day trial you can try out the platform’s features to see how effective it is for your style of marketing. If getting leads on LinkedIn is something you always wanted to automate, then Castanet can be a good platform, to begin with.

    FAQ

    What is Castanet?

    Castanet is an enhanced LinkedIn lead generation tool that helps expand your outreach capabilities. It does all the finicky work for you and helps you cultivate clients automatically.

    What is the pricing of Castanet?

    Castanet’s starter plan or solo plan comes at $199/month, The Agency plan comes at $499/month and offers 3 accounts with added customer support.

    What is the alternative of Castanet?

    Cleverly is an alternative of Castanet.