Tag: SaaS Business Model

  • A Non-technical Guide for Investing in a SaaS Startup

    Investing in a software-as-a-service (SaaS) startup can be a lucrative opportunity for those looking to diversify their portfolio and support innovative companies. SaaS businesses provide subscription-based access to software over the internet, rather than traditional one-time purchases or licensing. This business model allows for recurring revenue streams and the potential for long-term growth. However, it’s important to thoroughly research and evaluate the potential risks and rewards before making any investment decisions.

    Investing in a SaaS startup can be risky, but it can also be very rewarding. By choosing a strong, well-established company, you can set yourself up for long-term success and potentially earn a significant return on your investment.

    In this article, we will explore some key considerations for investing in a SaaS startup, including the market landscape, financial performance, and management team. This article is exactly about that. We will go top to bottom about everything that one needs to know before investing in a SaaS startup.

    What Is a SaaS Startup?
    Things to Know Before Investing in SaaS
    How SaaS Is Different From Other Startups
    The Business Model of a SaaS Startup
    Growth and Potential
    Best Practices Before Investing

    What Is a SaaS Startup?

    A SaaS (Software as a Service) startup is a company that offers a software application on a subscription basis. Instead of purchasing the software outright and installing it on their own computers or servers, customers pay a recurring fee to access the software over the internet. This business model allows customers to use the software on a pay-as-you-go basis, without having to make a large upfront investment in hardware or IT infrastructure. SaaS companies typically host the software on their own servers and provide access to it through a web browser or other means. Some examples of SaaS startups include cloud-based productivity tools, customer relationship management platforms, and e-commerce platforms.

    Things to Know Before Investing in SaaS

    If you are considering investing in a SaaS (Software as a Service) startup, it’s important to understand some key aspects of the business model and the industry. Here are some things to consider

    Business model: SaaS companies typically sell subscriptions to their software, rather than selling it as a one-time purchase. This means that the company’s revenue is generated from ongoing customer payments, rather than from upfront sales.

    Target market: It’s important to understand who the company’s target market is and whether there is a large enough demand for the product.

    Competition: It’s also important to understand the competitive landscape and how the company’s product compares to its competitors.

    Growth Potential: Look for signs that the company is growing quickly and sustainably, such as a growing customer base and increasing revenue.

    Team: Consider the quality and experience of the company’s management team and its ability to execute its plans.

    Financials: Review the company’s financial statements to get a sense of its financial health and future potential.

    Risk: As with any investment, it’s important to consider the potential risks involved. These may include technological risks, competitive risks, and regulatory risks, among others.

    It’s also a good idea to seek the advice of a financial advisor or professional before making any investment decisions.

    How SaaS Is Different From Other Startups

    Even though these sorts of startups are also startups and they too become unicorns, there are some inherited differences between these. There are several factors that make SaaS startups different from regular startups

    Business Model

    SaaS startups typically operate on a subscription-based business model, where customers pay a recurring fee to access the product or service. This is different from traditional startups, which may sell products or services on a one-time basis.

    Email marketing Revenue Worldwide from 2020 to 2027

    Customer Acquisition

    SaaS startups often rely on digital marketing and sales tactics to acquire customers, while traditional startups may rely more on traditional marketing and sales methods.

    Customer Retention

    SaaS startups typically have a higher customer retention rate due to the recurring nature of their subscription model. Traditional startups may have more fluctuation in customer retention due to one-time purchases.

    Revenue streams

    SaaS startups often have steadier revenue streams due to their recurring subscription model, while traditional startups may have more unpredictable revenue streams.

    Scalability

    SaaS startups are often more scalable than traditional startups due to their ability to easily add new customers through their subscription model.

    Overall, SaaS startups differ from traditional startups in their business model, customer acquisition and retention tactics, revenue streams, and scalability.

    The Business Model of a SaaS Startup

    A business model is a way a company generates revenue and profits by selling products or services to its customers. It outlines the different elements of the company’s operations, including its target market, marketing and sales strategies, and financial projections. Business models can vary widely depending on the type of industry and the specific needs of the company. Some common business models include subscription-based models, pay-per-use models, and freemium models.
    There are several factors that you can consider when evaluating the business model of a SaaS (Software as a Service) startup

    Revenue Streams

    A SaaS startup typically generates revenue through subscription-based pricing models, where customers pay a recurring fee to access the software. Look for a startup with multiple revenue streams, such as upsells and cross-sells, as this can increase the overall stability of the business.

    Customer acquisition costs

    It is important to consider the costs associated with acquiring new customers, as these costs can impact the profitability of the business. Look for a startup with a high lifetime value (LTV) to customer acquisition cost (CAC) ratio, as this indicates that the company is generating a high return on investment for each customer it acquires.

    Global Human Resource Management Market

    Churn rate

    The churn rate is the percentage of customers who cancel their subscriptions over a given period of time. A high churn rate can be a red flag, as it indicates that the startup is having difficulty retaining customers.

    Scalability

    Look for a SaaS startup with a scalable business model, meaning that the company can easily expand its customer base and increase revenue without incurring significant additional costs.

    Market demand

    Consider the size and growth potential of the market in which the startup operates. A startup with a product or service that meets strong demand in a growing market is more likely to be successful.

    Competitors

    It is also important to consider the competitive landscape in which the startup operates. A startup with a unique value proposition and a competitive advantage over its competitors is more likely to succeed.

    Growth and Potential

    The growth and potential of a SaaS startup are determined by a variety of factors, including market demand, competitive advantage, customer acquisition and retention, financial stability, and scalability. Companies that are able to effectively address these factors are more likely to experience growth and success. For example, a SaaS startup with a unique product that addresses a specific need in the market and has a strong customer acquisition and retention strategy is more likely to experience growth than a company with a generic product and poor customer service. Similarly, a SaaS startup with a strong financial foundation and the ability to scale its operations is more likely to experience growth than a company with weak financials and limited scalability. Overall, the growth potential of a SaaS startup is largely dependent on its ability to effectively address the key factors that drive growth in the industry.

    There are several factors that can be considered when evaluating the growth potential of a SaaS Startup

    Market Size

    A large and growing market can provide a strong foundation for the company’s growth. Look for a market that is large enough to sustain the company’s growth over the long term.

    Product-market Fit

    Does the company’s product or service solve a real problem for its target market? A product that meets a strong customer need is more likely to experience growth.

    Competitors

    Analyse the competitive landscape to understand the company’s position in the market. A company with a unique value proposition and minimal competition is more likely to experience growth.

    Pricing

    Consider the company’s pricing strategy and whether it is sustainable over the long term. A company that charges a higher price for its product or service may have more room for growth than one that charges a lower price.

    Customer Acquisition Cost

    Look at how much it costs the company to acquire new customers. A company with a low customer acquisition cost is more likely to be able to scale its business.

    Customer Retention

    High customer retention rates can be a sign of a strong product or service. A company with a high retention rate is more likely to experience growth.

    Revenue Growth

    Look at the company’s past revenue growth to get a sense of its potential for future growth. A company with a history of strong revenue growth is more likely to continue growing in the future.

    Overall, it is important to consider a variety of factors when evaluating the growth potential of a SaaS startup.

    Best Practices Before Investing

    While the best practices that you can follow before choosing a SaaS startup to invest in can be a lot easier than it looks. As a rule of thumb, you can look for these check pointers in any Startup that uses software as a service.

    Financial Stability: Look for a company with a strong financial track record, including steady revenue growth and profitability.

    Customer Base: Look for a company with a diverse and growing customer base, as this can indicate a strong demand for the company’s products or services.

    Product Differentiation: Consider whether the company’s products or services stand out from the competition, as this can be a key factor in attracting and retaining customers.

    Management Team: Look for a company with a strong and experienced management team that is capable of executing the company’s business plan and driving growth.

    Scalability: Consider whether the company’s products or services can be easily scaled to meet the needs of a growing customer base.

    Market Opportunity: Consider whether the company operates in a growing market, as this can provide a strong foundation for long-term growth.

    Intellectual Property: Look for a company that has strong intellectual property protections, such as patents or trademarks, to help protect its products or services from competitors.

    Exit Strategy: Consider whether the company has a clear exit strategy, such as an IPO or acquisition, as this can help you maximize your investment returns.

    Conclusion

    Investing in a SaaS startup can be a lucrative opportunity, but it also carries its own set of risks. It is important to thoroughly research the company and its business model before committing any funds. Look for a company with a clear mission and vision, a solid customer base, and a track record of success. Additionally, be sure to consider the financial stability of the company and its ability to generate steady revenue streams.

    Just remember to do your due diligence and weigh the pros and cons before committing any funds. With the right approach, investing in a SaaS startup can be a smart move that pays off in the long run.

    FAQ

    How do I fund a SaaS startup?

    The four types of SaaS funding are as follows

    • Venture capital
    • Angel investment
    • Incubators/Accelerator
    • Revenue-based financing & MRR Lines

    Why SaaS is a good investment?

    SaaS software lives online and there is no physical product to manage, ship, store, and manufacture. That significantly reduces the time, cost, and manpower required. That allows SaaS businesses to launch with less capital and increases their profit margins.

    Why is SaaS so profitable?

    SaaS companies tend to have low churn and high renewal rates, resulting in high customer lifetime values with a good sales team selling a product that works should be able to generate customer retention rates above 90% and revenue retention at or above 100%.

    What percentage of SaaS startups succeed?

    Over 90% of SaaS startups fail, only 35% get past the 10-year mark, and only 40% of these ever become profitable. To avoid product failure a good product positioning helps achieve customer fit and reduces customer dissatisfaction.

  • What Is Bottom-Up Business Model? | Why Do SaaS Companies Prefer This Business Model?

    A business model typically refers to a company’s plan to make a profit. It identifies the products or services to be sold, its target market and its anticipated expenses. Typically, the top-down business model is one of the oldest and the most familiar model. This business model begins by identifying and engaging key decision-makers and targeting a few large accounts that match the ideal customer profile. Historically, most businesses, including SaaS (Software as a Service) companies, follow the top-down business model.

    However, in the wake of the Covid-19 pandemic, business operations transitioned to a new phase where capital efficiency mattered as much as, if not more than, profitability and growth. Enter the bottom-up business model that has quickly become the go-to model for thousands of SaaS companies.

    What is a Bottom-Up Business Model?
    Why Do SaaS Companies Prefer Bottom-Up Business Model?

    SaaS Business Model and Metrics

    What is a Bottom-Up Business Model?

    Simply explained, a bottom-up business model drives a company’s revenue without a sales team. It is a self-service model that allows end users to try a SaaS product before purchasing it. This concept has been made possible by the rise of cloud-based SaaS. It is a newer and more flexible approach that is more commonly found in industries where disruption and innovation are a priority.

    Unlike vertical SaaS, the bottom-up business concept is not restricted to any specific niche and is best suited for individuals. This type of business model answers a few key questions for SaaS companies, like:

    • Less spends on sales as well as decouple revenue from sales headcount.
    • Achieve a precise understanding of CAC (customer acquisition cost) and LTV (customer lifetime value).
    • Scale in a way that sustained growth becomes predictable and repeatable.

    Zoom, Slack, Notion, and Airtable are some prime examples of SaaS companies with a bottom-up business model. Rather than a fully functional sales team of a top-up business model, these companies use a business strategy, known in the industry as ‘freemium’. Users are allowed to use the product with limited features to get a feel for it before they decide to upgrade.

    Zoom, which started as a small SaaS company in 2011, focused on creating a brilliant product that quickly became a need for consumers. Their marketing strategy includes a popular freemium model that allows the user to host 40-minute video calls free of cost. Zoom was valued at more than USD 17 billion even before the Covid-19 pandemic.


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    Why Do SaaS Companies Prefer Bottom-Up Business Model?

    SaaS End-User Spending Worldwide (2015- 2023)
    SaaS End-User Spending Worldwide (2015- 2023)

    In a bottom-up business model, the sales are directed at the users which lessens resistance, making it simpler to achieve high usage and adoption numbers. This also allows the company to save money on sales activities diverting that cash towards research and development to make their product better and user-friendly. The business is more sensitive and responsive to the needs of its consumers. There are other reasons that SaaS companies are increasingly adopting the bottom-up business model.

    Wider Audience Reach

    Bottom-up SaaS businesses are not restricted to any specific niche and enjoy a wider audience to market and sell their product. Their freedom of market also allows the companies to conduct large-scale campaigns and strategies to entice as much audience as they possibly can.

    Revenue Source

    Though the revenue per customer is smaller in value, SaaS bottom-up businesses have a greater number of customers as compared to an enterprise client. This also means the companies enjoy higher recurring revenue. The transaction time is shorter due to the direct connection between the company and the customer. This also allows the companies to focus more on improving customer experience and also build deeper customer relations.

    Reduced Overhead Expenditure

    Advanced technology has made signing up and payment methods easier and faster. This makes the bottom-up sales funnel automated allowing SaaS companies to downsize their sales teams or even integrate their sales, marketing, and customer service into one team.

    Customer Rapport

    Bottom-up companies are more able to focus their resources on building a dedicated team for product development and customization for their customers. This team can act quickly to provide solutions to customer complaints and issues and implement quick-fix to persistent bugs. This paves the way to customer satisfaction and customer retention. It can also act as a word-of-mouth advertisement for their product.

    Faster Innovation

    A bottom-up business model is not dependent on instruction from top executives. In an industry that is quick on innovation, creative teams with the freedom to brainstorm are empowered to capture and implement innovations quickly. This also boosts employee morale.


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    Conclusion

    In the uncertainty generated, especially in the world of economy, post the Covid-19 pandemic, companies reacted predictably by cutting expenses, shelving expansion plans, and reducing headcount. This was all in an effort to conserve cash and extend their runway.

    However, it also provided the business world with better clarity to employ capital funds and further improve business operating methods that increase funds efficiency, operational efficiency, promote organic growth, as well as build better relations with the end consumers. Currently, the bottom-up business model is fast becoming the preferred way for SaaS companies. It is highly probable, that this will become a preferred method of functioning for other industries as well.

    FAQs

    What is a bottom-up business model?

    Simply explained, a bottom-up business model drives a company’s revenue without a sales team. It is a self-service model that allows end users to try a SaaS product before purchasing it.

    Why do SaaS companies prefer a bottom-up business model?

    SaaS companies prefer a bottom-up business model for the following reasons:

    • Wider Audience Reach
    • Revenue Source
    • Reduced Overhead Expenditure
    • Customer Rapport
    • Faster Innovation

    Which SaaS companies have a bottom-up business model?

    Zoom, Slack, Notion, and Airtable are some prime examples of SaaS companies with a bottom-up business model.

  • Building a Successful SaaS Startup: A Practical Framework That Really Works

    The article is contributed by Pankaj Gupta, Founder and CEO, EnableX.io

    The Indian SaaS industry is now firmly on the upward growth trajectory. As per the Zinnov’s Punching Through The Global Pecking Order report, in 2022 alone, the Indian SaaS industry saw a whopping 50% rise in revenue and a 3x increase in VC funding. This makes it abundantly clear that the country’s SaaS ecosystem has finally come of age. While the market is growing at breakneck speed, building a successful SaaS business is not easy. Like any business, it takes time, effort & a lot of innovation to scale a business in today’s ever-evolving environment.

    Launching a SaaS company involves many steps, which can be daunting for first-time entrepreneurs. Let’s go over the process of getting your software business started:

    1. Getting an Initial Set of Clients

    No matter what industry you’re in, every founder has the same burning question: “how will I get my first 10 customers?” The best way is to start with your existing network. It’s low-hanging fruit. Talk to the people you know. It may not yet be a big number, but in the process, you may find a few relevant connections among your friends and family. And don’t get disappointed if none of them is directly interested in using your service; they might refer to somebody who may need it.


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    2. Things Founders Must Focus on Amidst Noise

    You’re off to a good start if your product addresses a pain point or fulfils a burning need for someone and does it better, quicker, and/or cheaper than its competitor. Here are the following things that can be helpful:

    Build a Quality Product

    The success of a business depends on how well you understand the market needs and then build a product that addresses the users’ needs or problems. Therefore, spending some time and resources to understand customers’ requirements is fundamental & key to success. Once you’ve established a product-market fit, you are on the right path.

    Be Agile

    Change is the only constant, and this maxim is truer for SaaS companies. The business landscape is changing so fast that it may become obsolete by the time your product hits the market. Agility is not just about the product features; it includes everything – IT stack, business model, and culture. It should be nimble and should be able to respond faster to remain competitive. Therefore, it is essential to have a keen eye on the changing market landscape, evolving customer preferences, and competitors.

    Establish Robust Customer Support

    It might sound a cliché, but your customers are the heart of your business. Apart from the product quality, they always want to know how fast their problems can be resolved satisfactorily. Therefore, build robust customer support service that enhances the overall customer experience.

    Even if you don’t have the financial muscle to put a 24*7 customer support team, there are many options. You can use Twitter and Facebook to provide quick support. You can also implement a ticket system to manage the support request or can put a well-defined FAQ page/User Guide on the website.

    3. Building a Team That Delivers

    It is essential to have a clear vision, commitment, and sincerity to realize your vision as a founder. You must believe in your product and have a clear roadmap of how you want to take it forward. And most importantly, you need to build a competent team that can help realize your vision. While hiring people, pay attention to skills, but it should not be the sole factor. Along with qualifications and skills, hiring people with a growth mindset, the right attitude & cultural fitment are key. Also, be extra careful while building your initial team as these are the set of people who are more likely to stay with the company for a long time. They should exhibit a clear commitment and drive to achieve something and excel in their work in a fast-changing environment.

    As a founder and also your team members should be fully aware of what’s happening in the industry and what’s hot in the space. And of course, keep an eye on the competition. Know what your competitors are doing, what features they have built & what is their overall strategy. Keep tracking industry trends, technology and other news items pertaining to your industry. Networking with other startup founders, and attending industry events and peer groups is the best source to have a sense of what is happening in the environment around you!


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    Conclusion

    Building and sustaining a SaaS business can be exhilarating and overwhelming at the same time. Though there are many steps to take before you can even start thinking about making money from your SaaS business, the points discussed above are crucial to starting right!

  • What Does a Non-tech Person Need to Know Before Buying a SaaS Startup?

    Technologies have changed dramatically. It has become a lot easier for small businesses to generate revenue online. As you may know, many startups are trying to make it big in the industry. But buyers need to be careful about which platform they invest in. Some people aren’t tech-savvy but want to own a SaaS startup. If that’s you and you don’t know how to choose the right one, then you can use some tips to find a reliable startup. This will keep disappointment to a minimum and save you time when screening and vetting SaaS startups before making an offer.

    Things to Know Before Buying a SaaS Startup

    How to Buy a SaaS Startup?

    Know what you’re getting into (purchasing a product or a company)

    Global SaaS Market Worth
    Global SaaS Market Worth

    When buying a SaaS startup, it’s important to understand whether you’re buying a product or a company—and how those two things differ in terms of risk and rewards. If your goal is to sell your product as quickly as possible, then buying an established company with paying customers and recurring revenue might be more appealing than starting from scratch with an untested idea. However, if you want to buy into someone else’s vision and grow with them over time—or if you want to change direction quickly based on market conditions—then building something from scratch might be better suited for your needs.

    How is the product built?

    The SaaS startup you’re looking at has a great team. But how do they build their product? If they’re using a proprietary software platform, that’s great. If they’re building their in-house software, that’s even better! It means they do not depend on third parties to keep their business running.

    If they’ve built their product using open source tools or frameworks, that’s fine too, but make sure you understand what it means for them to have done so.

    Are there any dependencies on third-party services or software licenses?

    If you’re buying a SaaS startup, it’s not enough to just look at their revenue numbers. You also need to know if they’re making money and how much they spend on it.

    Are there any dependencies on third-party services or software licenses? For example, buying a SaaS business that relies heavily on Amazon Web Services (AWS) might seem like a great deal on paper, but you might be surprised by how much it costs to maintain the infrastructure in the long run.

    Have they built their technology, or did they buy existing solutions?

    This is another important question because it can tell you if your new startup has already invested in building its technology stack, which means it may have already started paying off dividends.

    How does the product work?

    SaaS Product Working
    SaaS Product Working

    SaaS businesses have many moving parts, so it can be hard to understand what’s going on from the outside. It does not take an expert in software development to know how your SaaS company works—you just need a basic understanding of what makes it tick.

    Before buying a SaaS product, the first thing to understand is how the product works—and whether it’s working. You should know what the company has done with its resources in the past.

    Learn how to value a SaaS business

    You may have a hard time figuring out what a SaaS business is worth if you’re not a tech person. You’re probably wondering how to value a SaaS startup or how to know if the numbers are genuine.

    It’s easy! Just ask yourself:

    • How much money has a startup made in its lifetime?
    • How much money can it make in the future?
    • What are the costs of running the business?

    Understand their business model

    What is it that they do? Do they charge per user? Do they sell subscriptions? Is it based on the number of transactions or the amount of data stored? These are all important questions to ask because they will inform how long your investment will last and how much money you can expect to make from it.

    Next, take a look at their competitors. Who are they competing against? Are they trying to compete with big players like Google or Microsoft? Or do they have an opportunity to carve out their niche where they won’t be competing directly with anyone else? Taking this into account, you will know exactly how much room there is for growth and expansion within that particular space.

    Plan for a lot of work ahead

    Once you’ve found the right SaaS startup, you’ll need to plan for a lot of work ahead. You might have to hire new staff or train your current employees to use the product, which can be costly. Also, consider the time it will take to train your customers on how to use the product—this can be even more time-consuming than training your staff!

    Make sure the product is fit for its purpose

    What does this mean? It means that you need to ensure that your SaaS startup will be able to deliver what you need it to and that it will not have any issues along the way. You also need to ensure that your SaaS startup will be able to keep up with demand and won’t have any issues scaling up when necessary.

    Be prepared to develop a marketing strategy

    When buying a SaaS startup, you need to be prepared to develop a marketing strategy.

    Your first step is to understand how your target customer uses the product. What are their pain points? How do they currently solve them? What do they want to see improved? Then you can start developing your marketing plan around those goals.

    As a non-tech person, you may not know about SEO or SEM yet—but that’s okay! You can still have a say in what the marketing looks like and what channels are used for outreach.

    Don’t assume that the numbers are true

    One of the biggest mistakes that people new to SaaS make is assuming they can trust the financials provided by the company they’re buying. Most SaaS startups are private companies, so there’s no way for outsiders to verify those numbers—and even if there were an outside auditor, those auditors might not have experience with this type of business model, so they wouldn’t be able to tell if everything was on the up-and-up anyway!

    Talk to at least three existing customers

    Before investing in a SaaS startup, we recommend talking with at least three existing customers. When you do this, make sure they are people who are using the product in real life and not just company employees or investors—that way, you’ll get a more accurate picture of what using the product is really like.

    Inquire about their experiences with the product & company and what they like/dislike about it. Also, ask them what they would change about it if they could (though remember: this doesn’t necessarily mean that the startup will change their product based on your feedback).

    If any features are missing from the product that they think would be useful, ask them how important those features are to them personally—not just in terms of how often they use them but also how much value they would add to their business if added to the product overall.

    Inspect their revenue

    Indian SaaS Industry Expected Growth till 2026
    Indian SaaS Industry Expected Growth till 2026

    Revenue is the most important thing to look for. Revenue is the biggest indicator of how well a SaaS startup is doing. If you’re buying it, you want to ensure that it’s making money and has been making money in the past. If it hasn’t been making money, it might be time to move on from that company.

    Look for revenue growth and revenue stability

    What does this mean? It means you want to see if the company has consistently made money for the past few years. If they’ve been doing well over the past 4 or 5 years, that’s great! But if not, ask yourself why.

    You want to see steady growth over time—preferably, that growth has been accelerating. In addition to growth, you also want to see that the company is making money. The goal is not just to grow as fast as possible; it’s also to make sure that the business model works and can be sustained long-term.

    Conclusion

    Buyers, beware, SaaS startups can be complicated to evaluate and run.

    Frankly, there is a lot to look into when you’re looking at buying a SaaS startup. There are products to demo, contracts to review and establish, and many other details that probably won’t occur unless you’ve worked with SaaS products before. But if you want a great return on your investment, you need to be aware of all these factors (and more) before buying into a SaaS startup.

    FAQs

    Why do startups acquire other startups?

    Acquiring a startup helps in getting more market share in startup the companies are dealing in.

    How to value a SAAS startup?

    Saas startup is valued based on these values:

    • Annual Recurring Revenue
    • Growth Rate
    • Net Revenue Retention
    • Gross Margin

    Can a non-technical person be a founder of a company?

    Yes, there are many successful startups that were built by non-technical founders.

    Is there any marketplace to buy SAAS Startups?

    Marketplace to check for buying SAAS startups are:

    • FE International
    • Quiet Light Brokerage
    • MicroAcquire