StartupTalky

Tag: professional relationship

  • 9 Things You Need to Know Before Starting a Business

    Nowadays, beginning a startup is the of entrepreneurs along with taking it to the heights of success. However, just because you think that you can begin your startup doesn’t mean that you have the power of plunging yourself into your business without any prior thoughts. That will be your ultimate mistake, which may cost you, your lifelong dream.

    A number of things need to be considered before plunging into a start-up business in India. In a land of stark diversities, lots of factors come into play for the smooth running of a business. You may have innovative startup ideas, but it needs proper planning and execution. The first thing you need to know is that starting a business is similar to driving a car through heavy fog where you can’t see anything except a few feet in front of your windshield. So, one wrong decision can lead you in the wrong direction or worse tumbling down to the abyss.

    As per a report, only 78.5% of small businesses survive their first year. You need an effective marketing strategy to establish your business.  While starting a business if you know what needs to be done and what is not then there’s no doubt that you’ll be successful. In this article, we will talk about the things one needs to know before beginning their startup, so let’s get started.

    Know Your Competition and Available Marketspace
    Know the Future of Your Industry
    Know Your Target Audience
    Find Out the Pain Points of Customer
    Ask Feedbacks From Customers
    Be Different
    Build a Healthy Relationship With Your Customers
    Be Open to New Ideas
    Plan For a Long Time

    Know Your Competition and Available Marketspace

    Starting a business to serve people and their need is a great step toward excellence in life. However, the first step is to check out companies offering similar services to know about the industry and how one’s idea stands against competitors. If the concept is new in the residential country then also there is a chance of a company providing similar services existing for a long time in some other country, therefore, thorough market research is a must and keeping an eye on your competitors is important.

    Know the Future of Your Industry

    The future is unpredictable but the least you can do is through research to understand what can happen with your startup. There are so many thoughtful leaders in the industry who mainly or usually predict the future of the market value of different industries. Take a look at them and analyse, you may get an idea of the future of your startup in some way or the other.

    Know Your Target Audience

    Decide on the customer pool for the product or services of the company being established, and search for ways to reach out to them with the price of the product or services being provided.  A business will only be successful if customers are interested in it and can be convinced to try it. For this, a person is needed who can easily identify the target audience and their requirements and help in implementing a strategy to fulfil their requirements with all possible efforts.

    Find Out the Pain Points of Customer

    No company in the world can’t satisfy or fulfil every requirement and need of a customer, and so this is the chance to try to do it. When the given product is launched in the market, try bringing relief to customers’ pain points and this will go a long way in establishing loyal customers for the business. Remember one thing, when a company grows and becomes a bigger brand, it can’t always satisfy its customer with the same dedication but the success is, in trying to find ways to do it.

    Ask Feedbacks From Customers

    When a customer buys the said product or uses the services of one’s company, asking them for some kind of feedback about the service or products is a good idea to know the position of the business in the market. Some might have been satisfied while some might not have been satisfied. Companies can then work to correct those flaws.

    Be Different

    If the start-up is entirely a clone of the industry leader, the possibility of getting found will be lower than one expects. So, find a way to be different from the competitor by adding some uniqueness to the service or product. It will give you a lot of exposure amongst everyone. It is important for all new startups to ensure that a huge number of people know about their business.

    Build a Healthy Relationship With Your Customers

    If a user is using the service multiple times then make sure that a healthy relationship is maintained with them to retain the loyal customer. When a good relationship apart from the business relationship exists, it will help in retaining the customer and the chance of getting exposure from word of mouth will be high as well as helpful in growing the business. This is a powerful tactic of CRM (Customer Relationship Management) to improve business.

    Be Open to New Ideas

    A lot of startup companies are doing the mistake of not implementing a new idea. If they are running smoothly and getting sales for their products and service, they might think about a few great new ideas, but they don’t end up implementing them due to some issues or the fear of failure. Start-ups must be a little courageous and confident to implement new ideas.

    Plan For a Long Time

    Plan for a long time and don’t make a short term plan for your dream startup because long term plans will take you a long way and help in surviving as well as growing in the industry. These long term plans will only help you in sorting out your short term goals. They will help you analysing the situation and help you in taking the company to the right direction.

    Conclusion

    Your dream startup can be a success when your planning and its execution are perfectly done. Just like before an exam, preparation is needed a business also needs preparation before it is launched. One needs to keep these things in mind before beginning with your startup.

    FAQs

    What makes a business successful?

    Making the customer experience and customer service better is one of the most important ways to achieve success for a business.

    Why do businesses fail?

    Businesses fail because of a lack of funds, not doing proper research, marketing is not done properly or not having proper teamwork.

    What are the three significant things that one needs to consider before starting a business?

    Three significant things are adaptability, persistence and work ethic.

  • How To Build Professional Relationships With Your Clients

    It’s a fact too obvious that your professional relationship plays a significant role when it comes to client interaction and optimizing the work process. Let’s just say, healthy work relationships are a two-way affair: the client benefits from your skills and you, in turn, receive appraisals, remuneration, and referrals. The understanding between the recruiter and the worker is the glue that binds the project and leads to the required results. 90% of your clients will want to work with you again if you have curate a formidable professional relationship. This article is on how to build, improvise and work towards a better relationship with your clients, especially as a freelancer.

    The need for healthy work relationships

    As a freelancer, it is necessary (not to mention beneficial) to build healthy relationships with your clients since your existence depends on networking and client interaction. A good relationship can also lead to recommendations and great feedback, helping you land another freelancing gig.

    How you can build and improve your work relationships

    For most freelancers, building a positive work relationship is a key part of the business. Why? Well, a strong and positive image leads to good work ethics which in turn leads to transparency and good outcome. Can you guess the most important aspect of building a good relationship? Mentioned below are some factors necessary for curating a healthy relationship with your clients.

    how to build professional relationship with client
    how to build professional relationship with client

    Also read : How to Make Customers Loyal?

    Ways to build a healthy relationship with your clients

    Observe how you communicate

    Communication can be overtly underrated when you are busy paying attention to finding jobs, your client’s requirements, and the assignment at hand. And yet, the art of presenting information adds significant weightage to how you engage with your client during the project and after.

    But effective communication isn’t a daunting task. Most clients simply look for freelancers who are open, have a positive approach towards the client’s suggestions, carry themselves professionally, and maintain an easy-to-approach aura around them. This way, you can build healthy work relationships.

    Few Tips To Follow

    • Be positive in your approach towards the client.
    • Maintain an easy correspondence so that the client need not reach out to you again and again by themselves.
    • Be professional in your conduct. It is a valued quality.
    • Be open to client suggestions and discuss your views to root out any communication gap.

    Also read : Corporate Gifting Ideas for employees and Clients

    Be honest with your credentials

    We do realize how important it is for you to bag that big project. But being dishonest with your credentials is not the right solution. Lying on your freelancing portfolio is an act frowned upon within professional circles besides destroying your credibility on the freelancing platform. You tend to lose out on some vital clients. What is the solution? Making the best of your genuine experiences and work samples and presenting it in the best manner possible. This helps you to have better professional relationship with your client.

    Few Tips To Follow

    • Be honest with your work credentials, even if they are sparse.
    • Looking for variety in your freelance jobs helps you gain experience and diversify your portfolio.
    • Be transparent while informing your client about your previous work experiences and skills. Alternatively, be confident of your ability to learn and improve if you lack a certain skill. Honesty is an asset that is appreciated everywhere.

    Your work matters a lot

    Your client is paying you for your work after all. Therefore, honest work, responsibility, and client satisfaction are imperative to build your professional relationship. It is hard and takes time but the valuable work experience and networking is worth the efforts!

    Few Tips To Follow

    • Be honest with your skills, work samples, and experiences.
    • Listen to what your clients say. Ask questions to get their views and lay out your own opinion.
    • Find ways to improvise on your own. Your client’s not going to run after you to slip in every minute detail. A good research on your own about the business as well as the client is a great option.

    Also read : The Best CRM Tools for Businesses

    Pay attention

    You can improve your professional relationship with the client by paying attention. Yes, we aren’t bluffing here. Something as simple as keeping a note of everything your client suggests can reveal a lot about your client’s preference, his or her aspirations, and goals regarding the job which need to be achieved.

    Few Tips To Follow

    • Talk to them in their language.
    • Take constant notes whenever and wherever needed to let them know you are listening. Also, respect the demands of the job at hand.
    • Maintain eye contact. We are not talking about a staring contest. Rather, a constant, warm gaze with slight nodding from time to time shows that you are listening and respect what the client has to say.

    Also read : 100 Proven ways of Lead Generation for your business

    Do your research

    Research to have a clear knowledge of your goals and requirements for completing the undertaken assignment. Research also gives you a good grasp over them. If you are a freelancer, you already know about the role good research plays in your work. This helps in improving your professional relationship with the client. So what exactly are we asking you to do?

    Start by having sound knowledge of your employee, his or her credentials, vision and goals, the assignment you are expected to work on, and the background details of your client’s company.

    Few Tips To Follow

    • Do your homework every time you set out to meet your client. Make a list of all the points that need to be discussed during the meeting and accumulate some understanding before you head out. This way, you can understand your client better and be prepared to take up his or her questions.
    • If you are a beginner, then research about your work or project, how you can do the work more efficiently, and what other freelancers use to perform similar work.
    • Once you obtain work, especially content writing, research about the topic before you start. You will have solid knowledge about that topic. This goes a long way in maintaining healthy work relationships.

    Share your knowledge

    improve your work relationship
    Share your knowledge

    You want to build a good and healthy relationship with your clients and the foundation of every professional relationship is trust. To build trust with your clients, you need to share the knowledge you have; this will not only demonstrate your expertise but also show how serious you are about the job. When you get a job, prioritize it and put in your maximum efforts.

    Few Tips To Follow

    • Ask questions to your client and find the optimal solution.
    • Share your domain knowledge along with your experience in that niche.
    • Tell the clients how you can improve their business with your skills.
    • Your positive impact helps build trust.

    Conclusion

    Every relation starts with professional and effective communication. So keep working on your communication skills. Whenever you get negative feedback, don’t fret over it. Instead, learn from it and move on with a smile. Your hard work and honesty will bring in more customers, thereby establishing and strengthening professional relationships with your clients.