Tag: Product Strategy

  • Britannia Marketing Strategy, Product Mix, Pricing Strategy & Best Selling Products

    Britannia Industries Limited is an Indian food firm formed in Kolkata in 1892 with a small investment of Rs. 295 and is now headquartered in Mumbai. The firm is most known for its many brands of biscuits, but it also sells a wide range of packaged foods, dairy products, and bread to suit a variety of lifestyles.

    It produces everyday food products such as Marie Gold, NutriChoice, Milk Bikis, Good Day, and Tiger, and is one of India’s most trusted brands. Not only in metropolitan areas but also in rural areas, this brand has become a household name.

    It spends some of the country’s most prominent digital marketing expenses to maintain its significant presence in the Indian market.

    Britannia has a market capitalization of INR 1.30 trillion (June 2024); its dairy business generates about 4-5% of total revenue, which generated INR 600 crore in FY23 and has a distribution network of 100,000+ outlets; and its bread vertical is the largest in the organized bread market, with an annual income of INR 450 crores.

    Annual Growth Rate of Net Sales Value of Britannia Industries Limited From FY 2016 to FY 2024
    Annual Growth Rate of Net Sales Value of Britannia Industries Limited From FY 2016 to FY 2024

    Let’s look at the different marketing strategies of Britannia, pricing, product, advertising, and more in detail.

    Britannia Marketing Strategy
    Britannia Product Strategy
    Britannia Pricing Strategy
    Britannia Place Strategy
    Britannia Promotion and Advertising Strategy
    Britannia Segmentation Targeting and Positioning (STP)
    Britannia Major Marketing Campaigns

    Britannia Marketing Strategy

    Britannia has primarily concentrated on the creation of new products and the promotion of nutrition and wellness. Taste, food, and life experiences are closely linked in Britannia’s marketing and social media efforts. Britannia has also used celebrities like Salman Khan and Deepika Padukone to promote its different marketing campaigns. In the baking, biscuits, and dairy industries, it has effectively occupied a significant market share. The brand has relied only on traditional celebrity marketing, ignoring the power of Influencer Campaigning, which may significantly influence social media networks.

    The corporation competes in the market based on an extensive distribution network, cost-effectiveness per unit, production facilities close to markets, new goods, skilled personnel, and a wide range of products.

    Let’s understand the Britannia Marketing Mix in detail in the section below.

    Britannia Marketing Mix | Marketing Strategy of Britannia
    Marketing Mix of Britannia | Marketing Strategy of Britannia

    Britannia Product Strategy

    Product Category Description
    Biscuits – Main product category, major revenue contributor
    – Includes Britannia Tiger, Britannia Good Day, Britannia Nice Time, Britannia Treat, Britannia 50-50, Little Hearts, Bourbon, Britannia Marie
    – Various flavors for different consumer preferences
    Bread and Bakery Products – Long-standing history of production
    – Includes various types of bread and fruit bread
    – Other bakery products available
    Dairy Products – Expanded into the dairy segment
    – Includes cheese, butter, ghee, and curd
    – Produced through partnerships with dairy firms
    Cakes and Rusks – Variety of cakes and rusks offered
    – Caters to different tastes and occasions
    Nutri Choice Range of Products – Targeted at health-conscious consumers
    – Offers healthier biscuit options under the Nutri Choice brand
    Britannia Products List | Marketing Strategy of Britannia
    Product Mix Britannia | Marketing Strategy of Britannia

    Britannia produces a wide range of biscuits and dairy items. Britannia’s product strategy comprises mostly cakes, dairy, biscuits, bread, and rusk in its marketing mix.

    Britannia Marie Gold, Britannia Nutrichoice, Britannia Little Hearts, Britannia Pure Magic, and more famous brands are among Britannia’s product list. The most well-known product is Britannia Tiger biscuits. Tiger cookies are also sold in countries such as Australia, Malaysia, and Indonesia. Thanks to cooperative agreements with dairy firms, Britannia can now make and sell butter, ghee, curd, and cheese. Its products are primarily aimed towards India’s middle class, which makes up most of the population. The Britannia products and its price list can be found on its website.


    Britannia Industries History | Founder | Business Model
    Britannia is a trusted food brand. Read the success story of Britannia company. Know about its business model, history, owner & company profile.


    Britannia Pricing Strategy

    Britannia Family Pack Products
    Britannia Family Pack Products

    Food production is a highly competitive sector. Competition is at the heart of Britannia’s marketing strategy and price strategy.

    Also, because the significant sector is price-sensitive middle-class individuals, Britannia is forced to compete on price. Britannia strives to bundle its products, which lowers the cost of its products. This is notably evident in their items made for family packs. The pricing strategy of Britannia allows businesses to make more money from customers who are prepared to pay more for healthier products and perks. Britannia’s prices are comparable to those of its competitors, mainly Parle’s, and they are practically identical.

    Britannia Place Strategy

    Britannia employs an extensive distribution network following the Fast-Moving Consumer Goods (FMCG) model, strategically appointing distributors to ensure its products are widely available across various markets. Britannia distribution channel follows the FMCG model, ensuring wide product availability through urban retail stores, rural networks, and modern trade partners. The company boasts a strong presence in urban areas and is actively working to enhance its reach in rural regions, addressing the unique challenges of distribution in these areas. Britannia effectively utilizes modern trade channels, partnering with major retail chains such as Big Bazaar and D Mart to maintain a prominent presence in high-traffic retail environments. Britannia has also expanded its market share internationally through strategic foreign deals and joint ventures, including collaborations with companies like Peek Frean in the UK and acquisitions such as Parry’s, enhancing its global reach.

    Britannia Promotion and Advertising Strategy

    Britannia employs various strategies in its promotional marketing mix, including television commercials, print advertisements, and billboards. Britannia has negotiated deals with celebrities to market its brand. However, the deals have varied depending on the product. The sports industry accounts for a more significant portion of its promotional operations. Cricket bats with the Britannia emblem, which international players approve, are an essential advertising tool. Britannia also markets its product as “vital for excellent health,” which appeals to consumers who are more concerned about the nutritional content of what they eat.


    Britannia Business Model | How does Britannia makes money?
    Britannia is one of the oldest companies in India best known for its biscuit products like Good Day, Marie etc. Here’s an insight into its business model.


    Britannia Segmentation Targeting and Positioning (STP)

    Segmentation

    Segmentation aids in comprehending the many types of clients present in the community and the characteristics linked with each category.

    Kids, adults, and youth are the three groups of demographic segmentation. There are Treat fruit rolls and Tiger biscuits in the Kids category, while in the Adult category, there are Good Day and Cream Crackers. Youth biscuits include Little Hearts and Cream Biscuits.

    Targeting

    Following segmentation, targeting is how the organization chooses which consumer categories it wants to serve.

    Britannia has spent the last 100 years focusing on the next generation of children and the elderly through a variety of goods. The Britannia Tiger is low-cost and aimed at low-income individuals, whilst the Britannia Marie Gold is aimed at families. Treat fruit rolls are intended for use by youngsters on rare occasions.

    Positioning

    Positioning is the final phase of the process. After determining the client it wants to target, the corporation selects what sort of messaging or attitude to take while selling the product.

    Britannia has persuaded moms to buy Tiger biscuits for their children, Little Hearts as a snack for teenagers, and Good Day as a daily cookie that brings joy to everyone’s life.

    Britannia’s Social Media Strategy

    In today’s digital world, being active on social media is very important for any brand. Britannia uses social media effectively to connect with people, share its message, and achieve its communication goals.


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    Britannia Major Marketing Campaigns

    Bourbon Campaign

    Britannia Bourbon Campaign

    The business has launched a new ad for Bourbon, one of its most popular products.

    The brand concentrated on friendship in this campaign. It related it to people whose lives revolve around their friends, creating a movement centered around completing joyful moments with closest friends.

    Britannia World Cup Campaign

    Britannia Ad Campaign

    Cricket fever has long been prevalent in India. As a result, Britannia saw this cultural connection as a vast potential and developed the “Britannia Khao World Cup Jar” campaign. This promotion combines two of India’s most powerful industries: food and cricket. Whoever bought a Britannia product with the Britannia Khao World Cup Jao promo SMS the promo code and the consumer would get a guaranteed reward for every 100 runs in the World Cup.

    Britannia Good Day Campaign

    The brand conducted a campaign with Bollywood actress Deepika Padukone. She advised people to focus on the objective and pursue the genuine deal, with the tagline “Khushiyon ki zidd Karo” being the simple translation. In plain English, this message stated that every day would be a good day if one stayed happy and pursued happiness.


    Amul Marketing Strategy: Branding, Advertising, Pricing & Promotion Strategies That Made It a Household Name
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    Conclusion

    By offering a trustworthy basis and high-quality products, Brittania has effectively created and generated trust among consumers. Brittania’s marketing strategy is focused on the product, with the firm emphasizing flavor and nutrition.

    To attract more customers, Britannia’s marketing strategy and approach must adapt to the current market trends.

    FAQs

    How many Britannia plants are there in India?

    There are 15 Britannia factories/plants in India.

    Who is the owner of Britannia Industries?

    Wadia Group is the parent organization of Britannia Industry.

    What are Britannia Industries products?

    Britannia is one of the oldest existing food processing brands in India. Some of its products include:

    • Biscuits
    • Bread
    • Cakes
    • Rusk
    • Dairy products- Cheese, Beverages, Milk and Yoghurt

    How does Britannia generate revenue?

    Britannia generates revenue from its two business segments that includes:

    • Bakery Products
    • Dairy Products

    It makes 90-95% of its revenue from the biscuits and bakery segment. Dairy products generate 4-5% of its total revenue.

  • Aligning Product Strategy with Customer Feature Requests in the Baby Skincare Market

    This article has been contributed by Akanksha Sharma, Co-Founder and CEO, CITTA.

    When it comes to baby skincare products, parents are increasingly mindful of the ingredients used and the overall effectiveness of the products they choose for their little ones. As a result, brands in the baby skincare market must continuously strive to align their product strategies with customer feature requests. By understanding and responding to customer needs and preferences, brands are trying to meet market demands while building strong brand loyalty among parents. While exploring the importance of aligning product strategy with customer feature requests in the baby skincare market, Akanksha understood that actively listening to your customers is the first step.

    Gathering Customer Feedback

    Companies should encourage feedback from parents, whether through surveys, social media platforms, or customer support channels. By gathering this valuable information, brands can gain insights into the specific features and improvements parents desire in their baby skincare products. These feature requests can range from natural, mild ingredients to safe, tested, and harsh chemical-free formulations, gentle, allergen-free fragrances, or even packaging considerations such as easy-to-use dispensers like a foaming baby wash or shampoo or eco-friendly materials.

    Evaluating and Prioritizing Feature Requests

    Once customer feature requests have been identified, brands need to evaluate their feasibility and impact on the overall product strategy. This involves considering factors such as manufacturing capabilities, cost implications, regulatory compliance, and potential market demand. While it may not be possible to accommodate every customer request, understanding the priorities and preferences of the target market allows companies to prioritize features that align with their brand values and customer expectations.

    Innovation and Product Development

    Another crucial aspect of aligning product strategy with customer feature requests is innovation. Brands should constantly seek ways to improve their products and introduce new features that address the specific needs of parents and their babies. This can involve collaborating with experts in pediatric dermatology or conducting research and development to create breakthrough formulations. For example, a baby’s dry skin is a common concern, but finding effective solutions can be a challenge. Traditional lotions and creams often fall short, as a baby’s skin is much thinner and more delicate than that of adults.

    To understand this issue, we conducted extensive research to uncover the underlying cause of a baby’s dry skin. We figured out that the high water content in lotions and creams contributes to the problem, as it can lead to further dryness. So parents are looking for a long-lasting baby moisturizer that is gentle on sensitive skin. As a brand, we invested in creating a breakthrough solution: a moisturizing baby balm with soothing and nourishing natural ingredients specifically designed for the baby’s delicate skin and to fight dryness.

    Effective Communication

    In addition to innovation, effective communication is key to aligning product strategy with customer feature requests. Brands should transparently communicate their product improvements and updates to their customer base. This can be done through various channels, such as social media, email newsletters, or participating in events. By keeping parents informed about the ingredients and enhancements made to baby skincare products, brands can not only build trust but also demonstrate their commitment to meeting customer needs.

    Product Offerings and Customer Preferences

    For instance, players in this premium category offer natural, gentle, and mild products that include moisturizing baby balm, foaming baby wash and shampoo, talc-free natural powder, and massage oil with their unique formulations of natural oils. They are also offering products that have multiple benefits. The prevalence of allergies in children is increasing the need for natural baby skincare products. Products like a moisturizing baby balm, which has the goodness of natural ingredients like shea butter and natural oils, can not only help with baby’s skin moisturization but also protect the skin from infections and allergies due to its anti-microbial properties.

    Baby skincare product purchases are heavily influenced by the product’s formulation, benefits, suitability for a baby’s skin and health, ease of use, and value for money. Beyond the apparent necessity of the best packaging to safeguard formulas with few or no preservatives, consumers are always searching for practical solutions.

    Leveraging Customer Feedback for Continuous Improvement

    So, brands should leverage customer feedback to continuously iterate and refine their product strategy. Regularly reviewing and analyzing customer feature requests and feedback can provide valuable insights into emerging trends and changing preferences. By monitoring the market closely, brands can stay ahead of the competition and proactively address any gaps in their product offerings. This agility in adapting to customer demands is essential in an ever-evolving baby skincare market.

    Conclusion

    Aligning product strategy with customer feature requests is crucial in the baby skincare market. By actively listening to customers, evaluating the feasibility of feature requests, embracing innovation, communicating effectively, and iterating based on customer feedback, brands can create products that meet the specific needs and preferences of parents. In doing so, they can establish a strong foothold in the market, build brand loyalty, and ultimately contribute to the well-being and happiness of babies and their families.


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  • Dettol Marketing Strategy | What Drove Dettol’s Success in the Indian Market?

    The saying ‘Hygiene is two-thirds of health’ holds great importance in life as hygiene is one of the most important basic human needs. Since the outbreak of covid-19, we are obliged to wash our hands regularly to prevent the spreading of the virus all around. Well, you may be thinking that using a regular soap would cleanse the germs in one wash, right? But you are wrong about it because regular soaps don’t contain any antibacterial chemicals, whereas a hand wash liquid or disinfectant gel does.

    So, to ensure this someone has to take the job of manufacturing antibacterial chemicals in products. Well, that’s Reckitt, a multinational UK-based consumer goods industry is a leading company in the manufacturing of disinfectant products all over the world. Reckitt & Sons are well-known for working towards the provision of disinfectant products for a cleaner and healthier world by launching Dettol, Harpic, Vanish, Cillit Band and Lysol, ultimately owning a net worth of around 56 Billion USD and becoming one of the world’s largest household products companies.

    Among all of these brands, Dettol showed great growth during the pandemic. However, even before the pandemic, Dettol is known to be a tried and trusted household brand for many. This is because of its great products, pricing, and most importantly its marketing strategies. No brand can flourish well in the absence of the right marketing strategies. In this article, we will go through Dettol’s marketing strategy that makes it the most trusted hygiene brand.

    Marketing Strategies of Dettol

    Unique Features of Dettol’s Marketing Strategy
    STP of Dettol
    Dettol’s Marketing Campaigns
    Dettol’s Covid-19 Marketing Strategy

    Market Growth Rate of Hand Hygiene Products in India (2018-2022)
    Market Growth Rate of Hand Hygiene Products in India (2018-2022)

    Marketing Strategies of Dettol

    Dettol is one of the most popular and trusted antiseptic and hygiene brands. Almost every household has a strong faith in this brand when it comes to hygiene. The following are the key marketing strategies of Dettol that make it a household name in the hygiene category:

    Product Strategy

    Dettol is one of the largest brands in selling & distributing antiseptic solutions in the form of Dettol Antiseptic Liquid, Soap, Hand Wash, and Dettol Surface Cleaning. One of the original products branded by Dettol is Antiseptic Liquid which is highly recommended as a first aid toolkit necessity. The brand offers various other products like hand sanitisers, shaving cream, dishwashing liquids, etc. This product strategy to provide different kinds of products on a budget under one name with the claim to kill 99.9% of germs proves to be great for Dettol’s success.

    Price Strategy

    One of the key marketing strategies of Dettol is a great pricing strategy that uses varied pricing. As I mentioned earlier, Dettol offers budget-friendly products that use the valued price method in which the customer gets the best value for the product purchased.  For instance, Dettol Anitspectic 550ML costs INR 194 and 1Liter is priced at INR 330 in India. Its pricing strategy is to offer its products in different sizes and prices to suit different categories of people.

    Promotion and Advertising Strategy

    Dettol’s Celeb TVC

    Dettol contributes a great share of its profits towards its brand promotions and advertisements. It is known to advertise its products through campaigns, radio, TV ads, print ads, and so on. The brand is known to develop a strong connection with the customers with its blogs, surveys, social media channels, and different campaigns. Dettol also indulges itself in celebrity promotions to strengthen its image among its customers.

    Selling & Distribution Strategy

    Dettol products are available in over 120 countries. The company sells its products to distributors who in turn sell them to wholesalers and retailers. In the case of bulk order, the company use a direct channel distribution strategy, by delivering the products to the customer.  

    Thus, Dettol opts for an amazing selling and distribution strategy by offering its products everywhere including local general and medical stores, malls, and also over different eCommerce platforms.


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    Unique Features of Dettol’s Marketing Strategy

    The following are some of the unique features of Dettol’s marketing strategies that make it stand out from the rest:

    Brand Equity

    Consumers perceive Dettol as authoritative as being somehow reliable and adaptable and ensuring coverage from germs, according to brand image data analysis. Dettol’s equity on bacteria safeguarding has continued to remain very potent. It’s been compared to a soldier that shields them from the dirty and unsanitary physical realm.

    When a brand is used, the user experiences a wide range of emotions. The brand conjures up favourable pictures and thoughts, from reassuring customers that their families are safe and secure and also giving mothers the satisfaction of knowing they have done everything in their power to protect their children from germs.

    BCG Matrix

    Dettol BCG Matrix
    Dettol BCG Matrix

    BCG Matrix is a growth-share matrix that is used to analyse different products of a company. The matrix divides the products into four categories. These are the star products, cash cows, dogs, and question marks. Star products indicate high growth and high market share; cash cows have low growth but high market share; dogs have low growth and a low market share; question marks have high growth but low market share.

    For Dettol, its liquid hand wash is the stars, the antiseptic liquid is its cash cows, band-aids are the dogs, and products like soap bars, shaving cream, and wipes are its question marks because of less demand among the customers.

    Competitive Analysis

    Another unique feature of Dettol’s marketing strategy is competitive analysis. Dettol can reach a broad market across multiple sectors because of its presence in several product categories and the enormous network of RB. They also dominate certain markets, such as those for antiseptic liquid and liquid hand soap, but some of their market segments, such as those for wipes, kitchen gel, and shaving cream, are performing relatively poor due to the competition from numerous local and international giants, including HUL, P&G, Dabur, and many others.

    Market Analysis

    Presently, several manufacturers’ offers can be found in the sanitation marketplace. People are becoming more environmentally conscious as wealth and education levels rise, providing these businesses with a chance to grow their target market. Keeping this in view, another unique feature of Dettol’s marketing strategy is that it always conducts market analysis to stay ahead in the race.

    Customer Analysis

    Dettol’s customer analysis allows it to consider all groups of people irrespective of age, gender, or financial status. This is because everybody does need antiseptics, and since Dettol has been on the market for many years and has performed admirably, consumers have absolute confidence in the brand.

    STP of Dettol

    Segmentation

    Dettol uses Demographic segmentation in terms of age, social status, behaviour, gender, income level, and occupation. In simple terms, any person of any age can take the advantage of Dettol products.

    Targeting

    From the young ones to the old ones, every generation contributes to the targeted customers of Dettol to increase the usage rate.

    Positioning

    Everyone looks out for hygienic products whenever they encounter the spread of any viruses. Thereby Dettol emphasis on its core brand positioning as an antiseptic which protects people from 99.9% of germs.

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    Dettol’s Marketing Campaigns

    Dettol’s Most Recent Campaigns

    Dettol has released an advertisement clip as part of the #showercool campaign that highlights the USP of its soap, Dettol Intense Cool. The company has also teamed with Rajasthan Royals, an IPL team, as its official cooling partner for IPL 2022.

    Dettol’s Viral Campaign

    Although the lockdown measures continue to relax, the Dettol campaign on individuals returning to the workplace became viral for the wrong reasons. The advertisement tries to explain parts of office life that people may be missing out on because they work from home. However, the advertisement instantly drew harsh reactions from commuters for comparing going back to work to seeing your second family. The government had been organizing a press partnership campaign to explore a range of themes related to the coronavirus response, and soon the officials clarified that there had never been a “return to work” campaign.


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    Dettol’s Covid-19 Marketing Strategy

    Dettol's Tribute to Covid-19 Warriors
    Dettol’s Tribute to Covid-19 Warriors

    Due to the resurgence in the use of sanitation and health goods, Dettol has established itself as the market leader in India’s soap sector. According to RB’s most recent statement, the company currently controls 14% of the local soap market.

    “For the first time in its history, Dettol, as a tribute to covid-19 warriors, replaced its iconic logo with an image of a Covid protector along with the ‘protector’s’ inspiring story,” the company said on the launch of ‘Dettol Salute Campaign’. This was a great marketing strategy that the brand opted for during the pandemic.

    Dettol Banega Swasth India (DBSI) also launched Swachh Bharat Swasth Bharat Yatra to create awareness regarding health and hygiene among the people by conducting nukkad nataks across the ghats of Varanasi.

    In addition to increased awareness of hygiene precautions, which has increased utilization of hygiene goods, effective and efficient supply chain administration during the crackdown assisted Dettol’s business. Dettol and other etiquette goods like Lysol and Harpic account for more than 60% of the company’s Indian sales.

    It employed the ad firm Dentsu X in January to give it more traction. To take advantage of TikTok’s viewership, RB inaugurated the Dettol India #handwashchallenge campaign in April. According to the company, the campaign received 125 billion views. Additionally, it has partnered with AIIMS to support pertinent research initiatives on cleanliness and other non-pharmaceutical things.

    Conclusion

    Dettol is one of the most popular household names when it comes to hygiene. All its marketing strategies are responsible for providing it with a competitive edge over other hygiene brands. Its product, pricing, promotions, and selling strategies are amazing and compliments its brand name. Thus, Dettol’s marketing strategy is a great combination of building a strong brand image and ensuring customer satisfaction at the same time.

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    FAQs

    Why is Dettol so successful?

    Dettol is successful because it offers a range of quality products that suits the needs of every household at affordable prices. Moreover, being a tried and tested brand, it has developed a strong trust among customers that makes people buy it over other brands.

    Who is the owner of Dettol?

    Reckitt Benckiser, one of the world’s largest household products companies is the owner of Dettol.

    What is the unique selling proposition of Dettol?

    Dettol’s unique selling proposition is the provision of germs protection in its products like the antiseptic liquid, hand wash, soaps, and shaving cream.