Tag: Product failure

  • 11 Reasons Why Nokia Failed After Enjoying Unrivaled Dominance | Nokia Downfall Reasons

    In the annals of mobile phone history, Nokia once reigned supreme with its robust devices and iconic brand. However, as the smartphone revolution took hold, Nokia’s fortunes took a sharp turn, leading to a notable decline in its market share and influence. The fall of such a prominent industry leader begs the question: What were the reasons behind Nokia’s failure? What is Nokia’s failure story?

    This post focuses on the reasons why Nokia failed after enjoying unrivaled dominance in the mobile segment for several years. The ferocious and mighty telecom giant Nokia was well known for its products’ hardware and battery life. By understanding the lessons from Nokia’s failure story, we can gain valuable insights into the rapidly evolving landscape of the technology industry and the critical importance of adaptation and innovation.

    For years, it was the talk of the town. User satisfaction with Nokia’s mobiles was globally recognized. The company launched the first internet-enabled phone in 1996, and by the start of the millennium, Nokia had also released a touch-screen mobile prototype.

    This was the start of a revolution in the mobile phone industry. The Finnish giant was the largest cell phone maker in 1998. Nokia overtook Motorola, a move that was hard to predict. So, what led to the downfall of Nokia? It wasn’t a single factor but a myriad of reasons, most of which resulted from Nokia’s resistance to change. We present to you the main reasons behind Nokia’s failure.

    Reasons for Nokia Failure: Case Study

    1. The Resistance To Smartphone Evolution
    2. The Deal With Microsoft
    3. Nokia’s Failed Marketing Strategies
    4. Moving Too Slow With The Industry
    5. Overestimation Of Strength
    6. Internal Issues in the Company
    7. Lack Of Innovation In Products
    8. Organizational Restructuring at Nokia
    9. The Symbian vs. MeeGo OS Dilemma at Nokia
    10. Failure to Adapt and Reposition
    11. Poor Strategic Decisions

    The Resistance To Smartphone Evolution

    Why Nokia failed - Nokia Downfall
    Why Nokia failed – Downfall of Nokia

    In the fast-paced world of technology, companies that fail to adapt to changing trends and consumer demands can quickly find themselves left behind. Nokia, once synonymous with mobile phone supremacy, experienced a significant downfall due to its resistance to smartphone evolution. As competitors embraced the shift towards smartphones, Nokia’s reluctance to fully embrace this revolution became one of the key reasons for its failure.

    Nokia failed to take advantage of the Android bandwagon. When mobile phone manufacturers were busy improving and working on their smartphones, Nokia remained stubborn. Samsung soon launched its Android-based range of phones that were cost-effective and user-friendly.

    Nokia’s management was under the impression that people wouldn’t accept touchscreen phones and would continue with the QWERTY keypad layout. This misapprehension was the start of its downfall. Nokia never considered Android as an advancement and neither wanted to adopt the Android operating system.

    After realizing the market trends, Nokia introduced its Symbian operating system, which was used in its smartphones. It faced usability issues and lacked the app support and developer ecosystem that rival platforms like iOS and Android offered. The clunky user experience and limited app selection hampered Nokia’s ability to compete effectively. Also, it was too late by then, with Apple and Samsung having cemented their positions. It was difficult for the Symbian operating system to make any inroads. This is the biggest reason behind Nokia’s downfall.

    Nokia was slow to recognize the potential of smartphones and the shift from feature phones to touchscreen devices. They failed to anticipate the demand for devices with advanced capabilities, such as app ecosystems and touch interfaces. This led to a loss of market share to competitors like Apple’s iPhone and Android-based smartphones.

    The Deal With Microsoft

    Another reason for Nokia’s failure was the ill-timed deal with the tech giant Microsoft. The company sold itself to Microsoft at a time when the software behemoth was fraught with losses.

    Nokia’s sales screamed the mobile phone maker’s inability to survive on its own. At the same time, Apple and Samsung were making significant strides in innovation and technological developments.

    It was too late for Nokia to adapt to the dynamic and rigorous changes in the market. Microsoft’s acquisition of Nokia is considered to be one of the biggest blunders and wasn’t fruitful for either side.

    The partnership limited Nokia’s ability to differentiate itself and left it dependent on Microsoft’s success in the mobile industry. The Windows Phone platform struggled to gain traction, further impacting Nokia’s market position. This case study provides valuable lessons for businesses considering similar alliances and emphasizes the importance of aligning visions, complementary strengths, and adaptable strategies.

    Nokia’s Failed Marketing Strategies

    How Nokia Failed
    Nokia Net Sales Worldwide, 2011-2024

    Marketing plays a crucial role in shaping a brand’s success and perception. In the case of Nokia, its decline can be attributed, in part, to failed marketing strategies that hindered its ability to compete effectively in the mobile phone market.

    One notable misstep in Nokia’s marketing approach was its unsuccessful implementation of umbrella branding. Companies like Apple and Samsung successfully adopted the umbrella branding model, with flagship products like the iPhone and Samsung Galaxy series acting as the focal point for expanding their product lines. However, Nokia failed to follow suit and capitalize on the umbrella branding strategy, missing out on the opportunity to create a cohesive and recognizable brand identity.

    Additionally, Nokia’s marketing efforts struggled to maintain the user trust that the company had built over the years. Inefficient selling and distribution methods further eroded consumer confidence and made it difficult for Nokia to reach its target audience effectively.

    While Nokia attempted to regain momentum by introducing hardware and software innovations, these offerings were often late to the market and lacked the uniqueness that would have set them apart from competitors. Rivals had already released similar features and devices, diminishing Nokia’s ability to capture consumers’ attention and regain market share.

    The failure of Nokia’s marketing and distribution strategies played a significant role in its ultimate decline and exit from the mobile industry market. Without a strong brand identity, effective distribution channels, and timely innovations, Nokia struggled to compete with rivals who had successfully aligned their marketing strategies with evolving consumer preferences and market dynamics.


    Why BlackBerry Failed: Lessons in Technological Evolution
    Explore BlackBerry’s tech journey, from innovation to challenges. Discover valuable lessons for today’s companies in the ever-evolving smartphone landscape. Learn the reasons why BlackBerry failed, and case study on rise and fall of BlackBerry.


    Moving Too Slow With The Industry

    Nokia’s failure to keep pace with changing technology and trends played a significant role in its decline. While the company had earned a reputation for its hardware, it didn’t prioritize its software lineup, which proved to be a crucial oversight.

    Initially, Nokia was cautious about embracing technical advancements to mitigate the risks associated with introducing innovative features to its phones. However, this approach hindered the company’s ability to adapt to the rapidly evolving market.

    The business needed diversification, but it was too late by the time Nokia realized this. Instead of being amongst the early initiators, Nokia transitioned when almost every major brand had already started producing awesome phones.

    This case study shows Nokia’s failure to keep up with changing technology and its delayed response to industry trends significantly contributed to its downfall.

    Internal Issues in the Company

    Internal issues played a significant role in Nokia’s downfall. Frequent disagreements within management on strategy and execution led to uncoordinated efforts and reduced the effectiveness of decision-making.

    The company’s once-innovative business culture grew more rigid hampering creativity and slowing its ability to respond to market changes. Continuous leadership changes only deepened internal conflicts.

    With shifting strategies and no clear direction, Nokia lost its unified vision, leading to confusion and inefficiency. These internal struggles were a key factor in the company’s decline.

    Overestimation Of Strength

    Nokia overestimated its brand value. The company believed that even after the late launch of its smartphones, people would still flock to stores and purchase Nokia-manufactured phones. This turned out to be a misconception, as consumer preferences had shifted towards other brands.

    People still make predictions that Nokia will retain the market leadership if it uses better software at its core. However, this is far from the truth, as seen today.

    The company got stuck with its software system, which is known to have several bugs and clunks. Nokia felt its previous glory would help alleviate any sort of trouble. Unfortunately, things didn’t play out that way.

    Unfortunately, the market dynamics had changed, and consumers were no longer willing to overlook the shortcomings of Nokia’s software. Competitors had surpassed Nokia in terms of user experience and software innovation, leaving Nokia struggling to regain its position.


    Why Motorola Failed | Motorola Case Study
    Discover the captivating journey of Motorola, from pioneering the mobile industry to facing a downfall. Explore the reasons behind its failure, and what happened to Motorola, including missed opportunities and the iPhone revolution.


    Lack Of Innovation In Products

    Nokia’s lack of innovation in its products significantly contributed to its failure case study. While brands like Samsung and Apple came up with advanced phones every year, Nokia simply launched the Windows phone with basic features, failing to keep up with the industry’s rapid progress..

    The Nokia Lumia series was a jump-start measure, but even that collapsed due to a lack of innovation. The unattractive and dull features didn’t help. In the era of 4G, Nokia didn’t even have 3G-enabled phones. Nokia also came up with the Asha series, but it was game over by then.

    Wrong decisions and risk aversion brought about the decline of the mobile giant. Nokia refrained from adopting the latest tech. Nokia’s failure became a powerful case study that made organizations realize the importance of continuous evolution and enhancements. The journey of what was once the world’s best mobile phone company to losing it all by 2013 is quite tragic. Nokia’s failure was not solely due to its lack of innovation but also its shortcomings in leadership and guidance. These factors, combined with its inability to adapt to market demands and technological advancements, sealed the company’s fate.

    Organizational Restructuring at Nokia

    Nokia underwent a sudden and significant organizational shift by adopting a matrix structure driven by enhancing agility within the company. However, this abrupt change resulted in dissatisfaction among stakeholders, particularly as key individuals in top management departed from the organization. These individuals, who had played instrumental roles in establishing Nokia as a leading company, were no longer part of the decision-making process.

    The shift to a matrix structure also brought about internal challenges, as stability in top management, a crucial element for organizational coherence, was disrupted. Over just five years, Nokia experienced two CEO replacements, preventing employees from fully adapting to new leadership goals and visions. The frequent leadership changes created instability and hindered consistent strategic direction. The lack of continuity in leadership contributed to employee dissatisfaction and impacted the overall cohesiveness of the organization. Employees and other stakeholders found it challenging to align with successive CEOs, leading to a breakdown in communication and a sense of disconnect within the company.

    The Symbian vs. MeeGo OS Dilemma at Nokia

    Nokia’s problem arose when its R&D division underwent a split, with one faction dedicated to enhancing the Symbian operating system and the other focused on developing MeeGo. Nokia’s failure story is largely attributed to its outdated OS, as the company stuck with Symbian OS for too long, ignoring the growing dominance of Android and iOS. The competing claims of superiority between the two teams led to internal friction, causing delays in the release of new phones. The company grappled with the challenge of harmonizing divergent technological directions, impacting its ability to bring innovative products to market in a timely manner. This internal competition within the R&D division created a complex dynamic, hindering Nokia’s efficiency and potentially affecting its competitive edge in the rapidly evolving smartphone market.


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    Failure to Adapt and Reposition

    Nokia’s downfall can be attributed to its failure to analyze market trends and adjust its strategy accordingly. The company neglected the burgeoning smartphone market, ultimately missing a significant opportunity for growth. Rather than capitalizing on this evolving landscape, Nokia could have revitalized its position by enhancing its existing software, such as Symbian. Unfortunately, the lack of strategic foresight and adaptability led to a missed chance to stay competitive in the dynamic tech industry.

    Moreover, the oversight in market analysis and strategic planning eroded Nokia’s market share and diminished its relevance in the rapidly changing consumer electronics landscape. The company’s reluctance to pivot and innovate in response to market dynamics ultimately contributed to its decline in the face of evolving consumer preferences and technological advancements.

    Poor Strategic Decisions

    Nokia’s management made key strategic errors, including underestimating the shift toward lifestyle-driven smartphones like the iPhone and overvaluing the demand for mobile phones and cameras as standalone products. The company was slow to adapt to the growing importance of software ecosystems and app-based user experiences. As competitors embraced innovation, Nokia struggled to keep pace, eventually losing its dominant position in the mobile market.

    Summary of Nokia’s Downfall

    Cause Impact
    Ignored smartphone trends Fell behind Apple and Android
    Stuck with outdated Symbian OS User experience lagged behind competitors
    Poor leadership decisions Delayed innovation, weak developer ecosystem
    Microsoft partnership (Windows) Failed to gain traction against Android/iOS
    Underestimated importance of apps Weak app store ecosystem compared to Apple App Store and Google Play
    Fragmented product lineup Confused customers and diluted brand value
    Inconsistent marketing Failed to excite global markets compared to Apple/Samsung hype
    Focused on hardware, not software Missed the shift to integrated software-hardware experiences
    Internal bureaucracy Slowed decision-making and innovation
    Failure to attract developers Limited app ecosystem, especially for Windows Phone platform
    Late adoption of touchscreen tech Competitors set new user expectations

    Conclusion

    The fall of Nokia company can be attributed to a combination of factors that hindered its ability to adapt, innovate, and stay competitive in the mobile phone market. The resistance to smartphone evolution, missed opportunities, ineffective marketing strategies, and the deal with Microsoft all contributed to its downfall. Ultimately, Nokia’s decline serves as a reminder of the importance of staying agile, embracing change, and continuously evolving to meet consumer demands.

    FAQs

    Why did Nokia fail?

    Not switching to Android, lack of innovation, not upgrading the software, and overestimating the brand value were some of the reasons that led to Nokia’s failure.

    What is Nokia?

    Nokia is a consumer electronics company popular for its mobile phones. It is one of the largest mobile phone manufacturers in the world.

    Is Nokia still around?

    Yes, the company is still running, but it has shut down some of its plants.

    What happened to Nokia?

    Once a dominant force, Nokia clung to outdated software, allowing Android and iOS to surge ahead, leaving the brand lagging. Despite its focus on new technologies, Nokia’s legacy now lives on in the realm of Android.

    Why Nokia company failed to compete with Samsung and Apple?

    Nokia didn’t adopt Android and focused on its hardware more than its software, which is why it failed to compete against Samsung and Apple.

    Are there any new Nokia smartphones coming in the near future?

    Though Nokia might seem dominant on the phone front, the company occasionally comes up with some new phones/smartphone devices. Here are some of the Nokia smartphones that are likely to be launched in 2022:

    • Nokia 2760 Flip 4G
    • Nokia C21 Plus
    • Nokia 6.4
    • Nokia Suzume
    • Nokia C2 2nd Edition
    • Nokia C21

    Who took over Nokia?

    Nokia phones were robust and dependable companions of the pre-smartphone era. However, Nokia’s Java and Windows phones failed to stand out in the market dominated by Apple and Android phones. The Android phone manufacturing companies like Samsung, LG, HTC, Sony, Motorola, and other Chinese smartphone developers like MI, Realme, Oppo, Vivo, and the Apple IOS devices took over Nokia in the mobile sector.

    What lessons can other businesses learn from Nokia’s failure?

    Nokia’s failure highlights the importance of embracing change, anticipating market trends, and continuously innovating to meet customer expectations. It underscores the need for effective marketing strategies, strategic partnerships, and an unwavering commitment to adaptation and innovation in today’s rapidly evolving business landscape.

    Was Nokia’s lack of innovation a significant factor in its decline?

    Yes, Nokia’s lack of innovation in its product lineup played a significant role in its downfall. The company failed to keep pace with rivals who consistently introduced advanced devices and embraced evolving market demands, which resulted in Nokia losing its competitive edge.

    Why did Nokia fail in India?

    Nokia lost its phone industry dominance by sticking to outdated software, missing the smartphone revolution, and experiencing a significant sell-off. Despite not going out of business, Nokia’s cautionary tale highlights the vital role of innovation in a rapidly evolving tech landscape, with the company still present in network tech and patents.

    Why Nokia stopped making phones?

    Nokia stopped making phones because it failed to keep up with smartphones. It stuck with old software (Symbian), reacted slowly to iPhone and Android, and lost market share. Microsoft bought its phone business in 2014.

  • The Ultimate List of Amazon Failed Products and Services

    Naturally, one of the world’s largest and most influential firms would prefer to sweep any rare mistakes and misfires under the rug and claim they never occurred.

    Amazon originally started when founder Jeff Bezos began selling ebooks from his basement in Washington. It is presently the world’s largest online marketplace. So, you can understand Jeff’s desire to focus on his company’s incredible triumph rather than explaining the occasional failure.

    Jeff’s failings are treated with refreshing candor. He’s more than willing to discuss how he lost billions on failed business projects. It’s all part of his vast master plan, and he doesn’t think it’s a big deal to take large chances that sometimes backfire. And, as the firm expands, everything has to double, including the magnitude of your unsuccessful trials, according to him. You won’t be created at a scale that will genuinely shift the dial if the size of your flops doesn’t expand.

    That’s great news since Amazon has had its fine dose of flops, turkeys, and wrecks over the years. But it’s nice to know that none of them is causing Jeff any sleepless nights. So, let’s look at Amazon failures with a list of failed products:

    1. Amazon Fire Phone
    2. Pets.com
    3. Kozmo.com
    4. Askville
    5. Amazon Kindle on iPhone
    6. Amazon Destinations
    7. Amazon Local
    8. Amazon Wallet
    9. Amazon Local Register
    10. Amazon TestDrive
    11. Amazon Music Importer
    12. Crucible
    13. Amazon Spark
    14. Amazon Restaurants
    15. Amazon WebPay
    16. Amazon Dash Button
    17. Amazon Tap
    18. Amazon Cloud Player

    Amazon Fire Phone

    Amazon Failed Products - Amazon Fire Phone
    Amazon Failed Products – Amazon Fire Phone

    With the launching of a new smartphone, you’d expect that a firm like Amazon would be on relatively safe ground, given its popularity with Kindle gadgets, tablets, and streaming devices. This Fire phone seems to be the natural next step amid a flurry of marketing hoopla in 2014.

    The new device is described by Jeff as “beautiful, elegant, and sophisticated.” The device’s four front cameras worked in tandem to offer a broader view, which was one of the phone’s best features. This effectively meant that the parallax effect was applied to your pics, giving them depth and a wonderful 3d feel.

    So you could flaunt your plate of spaghetti bolognese at that hip new eatery. A similar approach might be used for Amazon products, enabling you to simulate that dazzling green mankini in spectacular 3d before making a purchase. Initially offered for $200 with a two-year contract. Sadly, it took several months for the rate to drop drastically to $0.99 cents, and Amazon still could transfer them.

    Despite this, Amazon did not discreetly halt production, given the fact that the fire phone had shed 170 million dollars. So, what’s the issue? Well, Amazon stunned the industry by charging top-tier pricing for Kindle tablets and Fire TV. Amazon had built an image for offering top quality at cheap rates. Not only was it good, but it was also cost-effective.

    The Fire phone’s upscale costs implied something was spectacular about Amazon’s new device, but there wasn’t; it looks tacky and a little unpleasant. Technically, the 3D stuff was great, but it was essentially a ploy. Amazon had arrived far too late to the game with an overpriced item that didn’t offer anything novel or beneficial, making Amazon Fire Phone one of the biggest failures of the company.

    This time, there wasn’t such a blazing fire. It’s more of a smoldering ember.

    Pets.com

    Amazon Failed Products - Pets.com
    Amazon Failed Products – Pets.com

    Over the course of the year, Amazon has made several really smart investments, as well as a few bad ones. They poured money into the disastrous pets.com’s initial round of fundraising in 1999, yet only own 54% of the company. Simultaneously, the CEO of pets.com, Julie Wainwright, defined the corporate partnership as “a match made in heaven.” When the dot com bubble burst a year later in 2000, pets.com became the most well-known victim.


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    Kozmo.com

    In the same year, Amazon put nearly $60 million into kozmo.com, a promising internet endeavor. Free one-hour shipping of DVDs, games, and books was made available via bicycle, van, and, most likely, skateboard.

    Business insiders cautioned from the outset that the free shipping model would never be economically feasible for the firm, and it appears that they were true, as Kozmo did ultimately try to charge shipping costs, but it was too late to cancel the firm from going bankrupt, taking Amazon’s $60 million worth with it.

    Askville

    Amazon Failed Products - askville by Amazon
    Amazon Failed Products – Askville by Amazon

    In 2006, Amazon released Askville.com, which was one of the oddest Amazon products. Perhaps the loss of the Kozmo hasn’t been thoroughly learned. This was a fresh collaboration with Kozmo co-founder Joseph Park, who had come up with a novel plan for a user-driven Q&A portal where users could pose and reply to pressing topics of the day.

    The notion wasn’t entirely awful, and it’s a model that later evolved into flourishing groups on sites like Quora. However, the Askville method was a little cringe-worthy, as it assumed that the portal needed to be more than just faqs to retain users. They devised a fun gamification concept in which players win or lose XP points based on the merit of their responses. Players were also urged to acquire quest gold, which could be traded for Gift vouchers or Askville shop items.

    Finally, the overly convoluted concept fizzled out, leaving the comment sections essentially blank and meaningless. “Why does Amazon continue sponsoring askville.com?” was one of the last comments made on the site before the forums were permanently shut.


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    Amazon Kindle on iPhone

    Say you’re using the Kindle app on your Android, and you’re in the middle of an Amazon-Apple verbal battle. You peruse a list of intriguing books. You finally make up your mind about which book you’ll read soon. You press the large, cheery buy now button, and the book is quickly installed on your phone. It’s that easy. That’s how apps were designed to work.

    Now, imagine you’re on your iPhone, surfing the Kindle app. You peruse a list of enticing books. You finally decide which book to read next. You press the huge cheery buy now button and are forced to halt since you are unable to proceed. There’s no button because, in a bizarre twist of fate, you can’t buy books inside the iPhone version of the Kindle app.

    The issue began when Apple demanded a 30% cut of all orders placed through its apps. Amazon was not pleased with this because they also required a part in writer earnings from each eBook sale, and paying Apple a 30% cut wasn’t gonna work. Sadly, the two business behemoths were unable to strike a deal.

    Amazon attempted to avoid the app toll by embedding URLs to the Kindle app in their web-based Kindle store, ensuring that eBook purchases were not made inside the app.

    When Apple tightened the regulations even more and disallowed external buy URLs, iPhone owners were put in the perplexing scenario of having to navigate and leave the app, seek the web edition of the shop, buy books, and then return to the app. On your iPhone, you can use the Amazon Kindle, which is insanely difficult and completely ludicrous.

    However, given that the Kindle app was created to be a medium for acquiring and reading, the iPhone edition is among Amazon’s lengthiest flops, failing to meet half of its purpose.


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    Amazon Destinations

    Amazon Failed Products - Amazon Destinations
    Amazon Failed Products – Amazon Destinations

    Well, here is a brief live experience on Amazon. There was a high chance of victory, but he was yanked so swiftly that they’d just lost out if he blinked. Amazon Destination was the firm’s foray into the hotel reservation business, enabling weekend breaks and utopian escapes at regularly quoted costs.

    Their hotel partners were ecstatic with the latest arrangement, noting a spike in traffic and reservations after using Amazon’s novel tool. The pricing wasn’t precisely bargained, but the notion was that Amazon’s massive internet persona might help place regular hotel ads in front of a far wider public than ever.

    Widely expected to be a big leader in the OTA business, Amazon appeared to be on the correct path with this latest product but then abruptly disappeared from the web a few months later, like it took a tragic trip into the Bermuda Triangle.

    Nobody knows why Amazon has been unusually quiet on the topic. We can surmise that Amazon’s new business was harmed by the rising presence of other key OTAs like Expedia. Some corporate analysts claim that a highly effective operator must devote their entire attention to the offering rather than being one of several other goods offered by the firm.

    We’ll never know why Amazon destinations tend to drop so soon because Amazon hasn’t disclosed the numbers from this failed idea. One should probably post a query on Askville.com.

    Is Amazon Prime Video Failing?

    Amazon Local

    Amazon Failed Products - Amazon Local
    Amazon Failed Products – Amazon Local

    In 2011, Amazon developed a portal for localized discounts. The design was identical to Groupon and LivingSocial, both of which have struggled. Amazon stated in October that Amazon Local would close down on December 18th, 2015. It is one of the most disastrous failed Amazon products, highlighting the challenges companies may face when introducing new innovations to the market.

    Amazon Wallet

    Amazon shut down its digital wallet just six months after it was released in the spring of 2015. Users could save vouchers and loyalty cards on their phones to pay for in-store and e-shopping, but credit/ debit cards were not supported. Amazon still accepts electronic purchases through Pay with Amazon, but unlike Apple and Google, it doesn’t offer a user-facing wallet. This closure marked one of the notable failed Amazon products in the company’s history.

    Amazon Local Register

    Amazon Failed Products - Amazon Local Register
    Amazon Failed Products – Amazon Local Register

    Local Register was a new effort to assist local shops in accepting payments via a smart card processing system. It was similar to Square’s and PayPal‘s, but it never gained traction, and Amazon announced in February 2016 that it would be discontinued.

    TestDrive

    Amazon Failed Products - Amazon Test Drive
    Amazon Failed Products – Amazon Test Drive

    This service was launched in 2011 and allows customers to try new apps before acquiring them from the Amazon App. The initiative was shuttered by Amazon in April, claiming a drop in demand and the recent surge of the “free to play” biz paradigm. This move marked one of the instances where Amazon fails to sustain a service due to shifting market trends and customer preferences.

    Music Importer

    Amazon Failed Products - Amazon Music Importer
    Amazon Failed Products – Amazon Music Importer

    In 2012, Amazon introduced the Music Importer, which allowed customers to import any tracks they’ve saved to their PC and build an online collection. However, Amazon then developed Prime Music, a similar-to-Spotify-and-Pandora-style streaming site that rendered Music Importer outdated. In October, Amazon notified the end of Music Importer.

    Crucible

    Amazon Failed Products - Crucible
    Amazon Failed Products – Crucible

    Crucible was a free-to-play team-based shooter game developed and published by Amazon Game Studios. It was officially launched on May 20, 2020. It was Amazon’s first major original title published by their gaming division, which had previously focused on tablet games.

    Several factors contributed to the failure of Crucible. Firstly, the game faced criticism for its lack of originality and failure to stand out in the competitive online gaming market. The gameplay mechanics were not well-received, and the game struggled to find its target audience. Additionally, technical issues and a lack of polish further hindered the player experience. The decision to revert the game to closed beta shortly after its initial release and ultimately discontinue it in November 2020 indicated that Amazon acknowledged the challenges and limitations of Crucible and chose to shift its focus elsewhere in the gaming industry.

    Amazon Spark

    Amazon Failed Products - Amazon Spark
    Amazon Failed Products – Amazon Spark

    Amazon Spark was a feature within the Amazon mobile app that allowed users to discover and shop for products through photos shared by other users. It was essentially a social shopping platform where customers could post pictures, write reviews, and engage with others in a social feed. It was launched in 2017 to replicate the influencer-driven social commerce experience of platforms like Instagram and Pinterest.

    Spark failed to gain significant traction and was eventually shut down in 2019 due to a combination of factors: lack of authenticity, poor integration, limited reach, inadequate moderation, and a changing social media landscape. Amazon’s attempt to create a social media platform specifically for Prime members fell short due to its inauthenticity, poor integration with the overall Amazon shopping experience, limited reach to non-Prime members, ineffective moderation, and the rise of short-form video platforms that shifted user attention away from static image-based social commerce.

    Amazon Restaurants

    Amazon Failed Products - Amazon Restaurants
    Amazon Failed Products – Amazon Restaurants

    Amazon Restaurants was a food delivery service offered by Amazon. It allowed customers to order food from local restaurants through the Amazon website or mobile app, and the service would facilitate the delivery. It was launched in 2015 in Seattle and gradually expanded to other cities in the United States and internationally. The service aimed to leverage Amazon’s vast logistics network and customer base to compete with other popular food delivery platforms.

    Amazon Restaurants ceased operations in the United States in June 2019. The decision to shut down the service was attributed to intense competition in the food delivery industry, where other established players like Uber Eats, DoorDash, and Grubhub dominated the market with a 75% share of the US online delivery market. Amazon did offer free delivery to Prime members and a selection of 200 dining establishments, but this was not enough of a competitive advantage. Amazon likely found it challenging to capture a significant market share and achieve sustainable profitability in the face of such competition.

    Amazon WebPay

    Amazon WebPay was a free-to-use online payment service launched by Amazon in 2007. It allowed users to send and receive money from friends and family, pay bills, and make online purchases. WebPay was designed to compete with other online payment services such as PayPal and Google Checkout. Amazon invested an estimated $10 million in WebPay in its first year of operation. The company hoped the service would attract new customers to its website and increase its share of the online payment market.

    Despite Amazon’s backing, Amazon WebPay failed to gain traction in the competitive online payment market. The service’s high fees, limited features, poor marketing, and inability to keep up with the evolving industry landscape all contributed to its downfall. It failed to address customers’ requirements better than other services. In 2014, Amazon announced the closure of WebPay, acknowledging the challenges of competing in a crowded market and the importance of differentiation.

    Amazon Dash Button

    Amazon Failed Products - Amazon Dash Button
    Amazon Failed Products – Amazon Dash Button

    Amazon Dash Button was a physical, Wi-Fi-enabled device launched in March 2015 that allowed users to reorder specific products with the push of a button. Each button was associated with a particular product, such as laundry detergent or pet food. When pressed, the Dash Button would order that specific item through the user’s Amazon account.

    Numerous issues resulted in the discontinuance of the Amazon Dash Buttons. Vice President of Amazon Daniel Rausch agreed that the idea of physical buttons for reordering was a terrific first step toward the linked home but that having more than 500 buttons for different things created an enormous obstacle. The physical buttons became redundant when the Amazon Prime app introduced Virtual Dash buttons as a more convenient option. Appliance manufacturers incorporated automated replenishment systems through the Dash Replenishment Service, which removed the requirement for manual ordering. The final factor contributing to Dash Buttons’ demise was Amazon’s Subscribe and Save program, which offered discounted recurring monthly deliveries. Consequently, in February 2019, Amazon formally terminated the Dash Button program.

    Amazon Tap

    Amazon Failed Products - Amazon Tap
    Amazon Failed Products – Amazon Tap

    Amazon Tap, launched in 2016, was a portable Bluetooth speaker with Alexa, requiring a tap to activate. Despite standard features like Wi-Fi and USB charging, it failed to gain popularity due to the lack of hands-free voice activation. Competing in a tough Bluetooth speaker market, users preferred other options for better sound quality. By 2018, Amazon discontinued the Tap, focusing instead on its successful “Alexa Everywhere” strategy, expanding Alexa beyond speakers. Meanwhile, the Echo Dot thrived, becoming Amazon’s best-selling product in 2019, while the Tap never saw a second generation.

    Amazon Cloud Player

    Amazon Failed Products - Amazon Cloud Player
    Amazon Failed Products – Amazon Cloud Player

    Amazon Music Importer, launched in 2012, let users upload and stream music from the Amazon Cloud Player with 5GB of free storage. However, by 2015, streaming services like Spotify and Apple Music had taken over, reducing the need for MP3 collections. Amazon shut down Music Importer as users shifted to streaming, and its features were already integrated into the Amazon Music app, making it redundant.

    Conclusion

    The real kicker is that Amazon is indeed bracing for more setbacks ahead. Jeff seemed to like the prospect of losing large sums. “If you feel that’s a significant failure, we’re planning on even greater setbacks presently, and I’m not joking,” he said when questioned about the Fire phone screwup.

    In the latest shareholder letter, Jeff mentioned that if Amazon periodically experiences mega-dollar fails, the company will explore the ideal scale for a firm of its size, emphasizing the need to learn from and navigate through any Amazon fails. Of course, such tests will not be undertaken lightly. We’ll try to place smart bets, but not all will pay off. Amazon product failures highlight how even major companies can struggle with innovation, as some products fail to meet user expectations or adapt to market changes.

    I’m excited to see what incredibly amazing Amazon failures the company encounters in the next few years, as it will provide me with more content to blog about and analyze.

    That’s all, folks, for today.

    FAQs

    What failures did Amazon endure?

    Amazon Fire Phone, Pets.com, Askville, and Amazon Destinations are some of the biggest product failures of Amazon.

    What year was Amazon founded?

    Jeff Bezos founded Amazon in 1994.

    Who is the owner of Amazon?

    Jeff Bezos is the founder and former CEO of Amazon; he founded Amazon in 1994.

    What is Jeff Bezos’s response to the failure of products?

    Jeff Bezos responded that they are bracing for more setbacks ahead when questioned about the Fire phone screwup.

    What are Amazon CEO notable failures?

    Amazon CEOs have faced notable failures, including the Fire Phone, which failed due to poor sales, and the Amazon Tap, which lacked hands-free voice activation. Other missteps include the shutdown of Amazon Restaurants and the discontinuation of Dash Buttons, showing that even tech giants face challenges in innovation.

    Why did Amazon Fire Phone fail?

    One of the reasons Amazon Fire Phone failed is Amazon arrived far too late to the game with an overpriced item that didn’t offer anything novel or beneficial.

  • Snapchat $10 Billion Loss – How Will It Become Profitable?

    As early as a day ago, the news headlines screamed about Snapchat losing USD 10 billion as its stock fell at a 52-week low.  The company lost nearly 40% of its value and reported a net loss of USD 422 million.  This is a consecutive loss after it reported a loss of USD 152 million the previous year as well.

    Snapchat – A Brief
    The Rising Fame of Snapchat
    The Reason for the Loss
    The Future of Snapchat

    Snapchat – A Brief

    Snapchat Inc. later renamed Snap Inc., developed the American multimedia instant messaging app Snapchat. It was created by Evan Spiegel, Bobby Murphy and Reggie Brown, all former students of Stanford University.  Snapchat app became known for representing the new mobile-first direction for social media.  It places significant importance on users interacting with virtual stickers and augmented reality objects.

    Snapchat’s principal feature is that pictures and stories are available only for a short time to their recipients. Over time the app has evolved from a person-to-person photo sharing to now sharing ‘stories’ of 24 hours of chronological content.  It also allows brands to show ad-supported short-form content.  Its privacy includes allowing users to keep their personal photos in a password-protected space called ‘my eyes only’.

    Snapchat exchanges more than four billion snaps a day. It registered a 23% growth last year in its user base registering a total of 293 million daily active users. Due to its popularity among the younger generation, specifical users under the age of 16 years, it has raised privacy concerns for the parents.

    The Rising Fame of Snapchat

    Evan Spiegel, Bobby Murphy and Reggie Brown worked closely together to develop the app, which was initially, launched in July 2011 as ‘Picaboo’. The app was so named due to its feature of disappearing pictures. It was relaunched as Snapchat in September 2011. From thereon, the company turned its focus from branding efforts to usability and technical aspects.

    2012 – Trouble started brewing between the three app developers over the partnership and it took on the form of a legal battle.

    2012 – The CEO of Snapchat, Evan Spiegel described the company’s mission – “Snapchat isn’t about capturing the traditional Kodak moment. It’s about communicating with the full range of human emotion—not just what appears to be pretty or perfect.” He further elaborated and positioned Snapchat as the solution to the stress that was created due to the longevity of personal data on social media

    2012 – This resulted in an increase of Snapchat images sent per second from 25 in May 2012 to 20 million images per day by November of that year.  Within a space of 6 months, users had shared over one billion photos on the Snapchat iOS app

    2012 – Snapchat also released the Android app in October this year

    2013 – A new version 5.0 of Snapchat was released for iOS.  New features were available in this updated version like speed and design enhancements, swipe navigation, an improved friend finder and in-app profiles

    2013 – In June Snapchat introduced Snapkidz.  This app was made for children under 13 years of age.  It was a part of Snapchat and activated only when the user verified their age by keying in his/her birthdate.  This app only allowed users to click photos and draw restricting them to send to other users.  Also, any photos could only be saved locally on the device being used.

    2014 – In September Reggie Brown settled with Spiegel and Murphy for USD 157.5 million and was also credited as one of the authors of Snapchat

    2015 – Snapchat’s users were sending 6 billion videos per day by November

    2016 – In a few short months that figure reached 10 billion videos per day

    2016 – By May of this year, Snapchat had generated strong investor interest and raised USD 8.1 billion in equity offering

    2017 – The app’s popularity had grown its daily active user base of 166 million by May

    2017 – In November Snapchat ran into a spot of trouble when its redesign was not received enthusiastically.  This caused Snap Inc., to lose USD 1.3 billion in market value

    2019 – Snapchat rallied and by the end of the year had ranked as the fifth most downloaded app of the decade

    2020 – Snapchat acquired AI Factory, a computer vision start-up to boost its video capabilities

    2020 – In November Snapchat announced ‘Snapchat Spotlight’.  It declared a total pay out of USD 1 million a day to users posting viral videos.  However, the criteria for a video to be considered viral was not specified, nor was there any clarification on the distribution of the prize money

    2022 – Last month Snapchat announced its plans to launch Snapchat Plus – a subscription-based model.  The subscription will allow its users access to additional features and an ability to change the app icon.

    The Reason for the Loss

    Snap Inc., the camera and social media company went public in 2017 with a share value of USD 27.  In October of 2021 its stock price peaked at USD 83.  The stock saw a deep plunge of 25% just a few days before after the company posted a Q2 loss of USD 422 million.

    The company’s second-quarter investor letter read – “The second quarter of 2022 proved more challenging than we expected, Our financial results for Q2 do not reflect the scale of our ambition. We are not satisfied with the results we are delivering, regardless of the current headwinds.”

    Although Snap’s user base has grown from the first-quarter’s 332 million to second-quarter’s 347 million daily active users, the company’s losses have been attributed to a few broader reasons

    • Increase in cost of revenue – payments to content partners, costs of creating content and inventory costs for Spectacles – the company’s camera-enabled sunglasses.
    • Snapchat’s rejection of USD 3 billion from Facebook resulted in Facebook turning Instagram into a formidable competition to Snapchat. Instagram offers the same features made better than Snapchat.
    • The reduced advertising content on Snapchat is increasing pressure on revenue.
    • Economic challenges mean Snap is facing rising inflation and interest rates, supply chain shortages, labour disruption, policy changes as regards to the platform and, of course, the effects of the ongoing war.

    The company has announced a significant slow-down of the hiring process.

    The Future of Snapchat

    Apple’s change in privacy policy has adversely affected many social media platforms and Snapchat is no exception. In April 2021, Apple announced it would ask iPhone users for permission before allowing social media apps to track their activity. This move is likely to be replicated by Google for Android devices. This move threatens companies like Snap whose revenue is largely dependent on selling smartphone ads.

    However, the company is already on a quest of diverse revenue streams. It has already launched or has begun developing several new features designed to encourage users to buy products from brands within the app. It will allow Snap to earn commissions and increase revenue.

    The company is, although going through a troubled time, by no means finished. It is already ideating and creating new revenue streams to emerge stronger and post substantial profits in the future.

    FAQs

    Why did Snapchat lose $10 billion?

    Apple’s change of privacy policy, tough competition, and rescued advertising content were some of the reasons why Snapchat stocks dropped.

    What is the future of Snapchat?

    The future of Snapchat depends on the new features the app may introduce and its subscription services.

  • Why Did Quickbooks Fail in India?

    An accounting software package developed and marketed by Intuit Inc., Quickbooks was first introduced in 1983. It is mainly geared towards small and medium enterprises and offers on-premises accounting applications. It also offers cloud-based versions that accept business payments, payroll functions and bill management and payment.

    In June this year the company made a surprising announcement – “As of July 1, 2022, no new sign-ups to QuickBooks products in India will be accepted. Prior to July 31, all existing customers will be switched to a free subscription that will enable them to continue using QuickBooks until January 31, 2023, with no charges applied. Customers who paid an annual subscription will receive a pro-rata refund for the unused part of their subscription.”

    It also announced – “The decision to retire QuickBooks products in India does not impact Intuit’s ongoing presence and commitment to investing in top tech talent in the country. The 1,300+ strong team in India continues to deliver bold innovation that impacts more than 100 million Intuit customers around the world,”

    What comes as a surprise is that Intuit announced an exit at a time when Indian SMEs are increasingly digitizing their processes including bookkeeping, inventory and even delivery. This has gained speed since the pandemic. Many SMEs are, also, collaborating with SaaS startups to increase efficiency.

    This move by Intuit will help its Indian competitors like Zoho and Tally to increase their market share. In fact, Zoho has already stepped in to fill the gap caused by Intuit’s exit.

    “At Zoho, we understand how challenging it can be for businesses to find a replacement for their existing financial system. Zoho Books will be glad to serve the needs of those businesses looking for an alternative solution, and help them transition smoothly,” said Prashant Ganti, head of products tax, accounting and payroll, Zoho.

    So, the question is – Why has Intuit QuickBooks decided to exit the Indian Market?  To understand this, here’s a quick look at what is Quickbooks and what are the services it offers.

    Quickbooks – When, Where and How Was It Developed?
    QuickBooks India Journey
    The Indian Disconnection

    Quickbooks – When, Where and How Was It Developed?

    In 1983, Scott Cook and Tom Proulx co-founded Intuit Inc, in California, USA.  The company first developed ‘Quicken’, a product for individual financial management that will be immensely successful.  Following this, it developed similar services for small business owners.

    The first Release

    Quickbooks was initially released as a DOS version based on the Quicken code base. The software gained success among small business owners with no training in accounting. Quickbooks continued to grow and soon claimed 83% of the local market in the USA by 2013.

    Professional Accountants, however, were quick to point out the weak links in the software – poor security control, absence of audit trail and non-conformity with traditional accounting standards.

    Subsequent Releases

    The criticism from Professional Accounts did not go unheeded. Intuit is set to work improving upon their software constantly.

    Year 2000 – Intuit developed Basic and Pro Versions and included full audit trail capabilities, double-entry accounting function and increased functions.

    Year 2002 – Intuit launched Quickbooks Enterprise Solutions for medium-sized businesses.

    Year 2003 – Started offering industry-specific versions with workflow processes and reports including terminology specific to the trade.

    Year 2005 – Cornered 74% of the US market

    Year 2008 – More than 50,000 accountants, CPAs and independent consultants were a part of the Quickbooks ProAdvisor Program.

    Year 2014 – Quickbooks released the Quickbooks 2015 versions including features being requested by users in the past.  It included improved version of the income tracker, pinned notes, an improved registration process and insights on the homepage.

    Year 2015 – Release of Quickbooks 2016 with improvement to existing features and new features like batch transaction, bill tracking, continuous feed label printer support, batch delete/void transactions etc.

    Year 2016 – Release of Quickbooks 2017 with improvements like automated reports, smart search and improved viewing of report filters.

    Year 2017 – Release of Quickbooks 2018 with added features like mobile inventory barcode scanning, multi-monitor support, search in the chart of accounts and mobile inventory scanning.

    Year 2018 – release of Quickbooks 2019 with added unique features like a history tracker for customer invoices, the ability to transfer credits between other jobs for the same customer and a payroll adjustment feature.

    Year 2019 – release of Quickbooks 2020 aiming at improving experience quality and reliability. All desktop versions were packed with new features like the ability to add customer PO numbers in email subject lines, send batch invoices to customers, automated payment reminders, collapse and expand columns and easy updates.

    Year 2020 – release of Quickbooks 2021 with improved payment processes and automated features.  Desktop editions of this version have streamlined bank feeds, automated receipt management, rule-based customer groups, payment reminders, customized payment receipts, data level permissions and batch delete sales orders.

    Intuit’s Quickbooks versions are available in many different international markets.  The Canadian, British and Australian divisions of the company offer Quickbooks that support the unique tax calculation needs of each of these regions.

    QuickBooks India Journey

    Quickbooks entered India in 2012 providing its products and services for accountancy and small businesses.  Its product portfolio included cloud accounting, inventory management, cash flow management and invoicing.

    With its entry, Quickbooks positioned itself to target 2 million broadband-connected small businesses. With its friendly features like affordability, accessibility, ease of use and ease of installation and maintenance, it quickly gained popularity.

    In 2017, Quickbooks covered a major milestone by making the software GST compliant. It also announced an agreement with Visa to strengthen business propositions for SME customers.

    The Indian Disconnection

    After a decade of operations in the country, it has announced its exit. It has also requested all its clients to download their data and transition out of Quickbooks. With a customer base of four million globally, Intuit’s Indian customers barely constitute 1-2%.

    Its official statement for exit declared – “​​This difficult decision to discontinue QuickBooks has been made as the company can no longer deliver and support a product that meets the needs of customers in India,”

    There are compelling reasons for the discontinuation of Quickbooks.

    • Indian SMEs constitute anything from a local grocery store to manufacturers or suppliers to big brands. This poses a unique challenge to the design of the accounting software.
    • It is mandatory to have a precise understanding of the challenges and requirements of the SME industry
    • The short time frame, especially for an international player, is a huge roadblock to developing an understanding of an SME market like India which is not straightforward.
    • Standardising a product or a service for this segment is not easy
    • Indian Government’s initiative of ‘Atma Nirbhar Bharat’ has also played a key role in promoting homegrown businesses like Zoho and Tally which offer similar services and are also cost-competitive

    Conclusion

    With this exit announcement, an era is coming to an end.  It’s a story that, on one side reflects the inability of a company to keep abreast of the SME requirements in the country, and, on the other spells triumph for homegrown SaaS companies offering similar services with a deeper understanding.

    FAQs

    Why did QuickBooks exit India?

    One reason QuickBooks is planning to leave India is the Indian market is really competitive.

    Can I still use QuickBooks after the subscription expires?

    Yes, you can use QuickBooks after your subscription ends but you will not receive any security updates.

  • Why Google Glass Failed? | Biggest Marketing Lessons to Learn from Google Glass Failure

    Have you ever wondered about the next level of revolution in technology? Well, a world-famous company had thought this through years ago. In fact, they were very near to making this revolutionary development in wearable technology. But, they failed! Must be wondering why? That company was Google, which took the initiative of bringing the most evolved technology measure.

    Years ago, Google developed a smart wearable product named Google Glass. This was known to be Google “moonshot” technology. The image behind the invention was utterly brilliant but, the product didn’t come to stand on its expectations. The product was highly criticized around every aspect from price to safety.

    Google focused on hyping and uplifting people’s expectations for its products but didn’t bring out the harsh reality or its lacking in the market. This led to the major failure of Google Glass. The product’s marketing campaign kept on promoting the product as the future’s precursor technology.

    But with so much dedication and evolved technology, how and why did the Google Glass fail? This revolutionary high potential holder product was largely rejected by the consumers from the mass-market. Google Glass failed in many elements such as health and safety concerns, extensively high price, heat issues and many more.

    In this article, we have discussed these issues briefly and brought out a case study on how Google Glass failed!

    Reasons for Google Glass Failure

    Marketing Lessons to learn from Google Glass Failure

    Google Glass failure case study

    Reasons for Google Glass Failure

    Concerns over Health and Safety

    As soon as the announcement and description of Google Glass came out among the people, there were some major concerns regarding its safety measures and how it could adversely affect our health.

    People were concerned whether it would be safe to use Google Glass every day. Because as per the description, the product was expected to radiate carcinogenic radiation very close to our minds and eyes. However, other brand’s products also emit many harmful radiations, but they don’t make direct contact with our skin.

    Moreover, Google Glass could capture any image at any time so there were some concerns raised for the privacy and piracy of lives. It could capture anything randomly without the knowledge of other people.

    No clear Functioning

    Google Glass
    Google Glass

    When a new product is launched in the market, the first question that comes is what issues does this product resolve. The functioning of the product is set before its invention. You cannot build a product based on whether people would be interested or not. Because planning the functionality of any product establishes the ground goals you are achieving with that product. Marketing strategy, promotion, target marketing and everything should be pre-planned.

    However, Google Glass didn’t stand on any of these scenarios. It had two functions: capturing pictures very quickly and searching anything on the Internet in seconds. There wasn’t any usual or practical usage of this product. Therefore, it doesn’t bring any major benefits to the customers.


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    Battery Issues

    Poll result for Google Glass Battery Hours
    Poll result for Google Glass Battery Hours

    Google Glass had a fixed battery limit of 4 hours, which means you need to keep on charging the glass after every four hours. The product could be discharged any time without your knowledge and then, it would be just useless until you charge it completely.

    The energy consumption in this product was much more than usual. This would result in some major problems after purchasing. And, also there aren’t any standard charging specifications. No matter how many times you charge it, it will be down after a few hours.

    Overprice

    Even with these drawbacks, Google Glass cost around $1,500. Although people were highly disappointed with this product, Google didn’t minimise the pricing. It kept on with the price of $1,500.

    The concerns related to Google Glass were not just random, these issues majorly affect the usage and functioning of this product. These issues couldn’t be resolved after 2-3 sales, in fact, these required some well-researched and evolved changes.

    Language Issues

    Google Glass only worked properly with a native English speaker from the US or UK. But when it comes to sending or commanding in any other language, Google Glass wouldn’t recognise it.

    The major drawback is it cannot be corrected with the keyboard (as in smartphones) because there isn’t any. So it means you can only command in British or American English. That’s why it would become absolutely tough to handle.


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    Heating Issues

    There were some critical concerning issues regarding the heating of Google Glass. When you record a video of 10-15 minutes, it becomes excessively heated because of the intensive computation working. Then, you would need to cool it down immediately otherwise it could cause some high damage not definitively wrong for health.

    Marketing Lessons to learn from Google Glass Failure

    Before launching any revolutionary and high-tech product, you must take a look at the lessons to be learnt from the failure of Google Glass. These lessons are widely described in the following points.

    • Underline the everyday benefits of your product boldly, with the help of paid media who strengthen your product’s PR.
    • Release the product with a short and quick scheduled time to embrace the momentum of purchasing.
    • Do not repeat the mistakes done by Google in the case of Google Glass.
    • Launch your product with utter clearance on what goals you expected to achieve through your product.
    • Maintain and monitor your product advertising and marketing to get a better experience as well as the opportunity to amend the drawbacks.

    Conclusion

    Google had put a great fraction of creativity and technology with Google Glass. It did try to monetize wearable technology. But, it lacked some major elements which resulted in a complete backup for this product. Google may have some very great and interesting plans and ideas for technology but, it does lose in the basic points of checklist.

    Technology is evolving but, with this evolving technology, you must keep in mind that the requirements of consumers are fulfilled. The evolution of technology is in the hands of companies like Google but, the question is, whether the future is products like Google Glass or others?

    FAQs

    What does Google Glass do?

    Google Glass was a wearable computer that could function as a hands-free smartphone, letting users access the mobile internet browser, camera, maps, calendar, and other apps by voice commands.

    When was Google Glass launched?

    Google Glass was launched for public retail on 15 May 2014. The early prototype version “Glass Explorers” was launched in the US in 2013.

    How much money did Google Glass lose?

    Google lost around $895 million on moonshot projects – Google Glass.

    Why did Google Glass fail?

    One of the biggest reason Why Google Glass failed is because it lacked the clarity on why the product exists. The designers did not clearly define or validate, what solutions Google Glass would give for its users, or how customers would use the glasses.

    What were the main reasons for Google Glass failure?

    The main reasons for Google Glass failure were the issues in the wearable device:

    • Concerns over Health and Safety
    • No clear Functioning
    • Battery Issues
    • Overprice
    • Language Issues
    • Heating Issues
  • Why Did Myspace Fail to Compete Against Facebook?

    Myspace, launched in 2004, was one of the biggest social media giants of the early 2000s. However, it failed miserably. What happened? Was it running in loss, was it facing stiff competition from Facebook, was it about the acquisition from News Corp, was it the legal battles, etc. We are here to decode the probable reasons for the failure of Myspace and why it couldn’t compete with Facebook. Let us first see the introduction of this social networking site called Myspace.

    What is Myspace?
    Why Was Myspace So Popular?
    What Was the Reason Behind Mindspace’s Failure?
    The Acquisition of Myspace (Road to Its Downfall)
    Does Myspace Still Exist?

    What is Myspace?

    In the early 2000s, social networking sites were a new thing. MySpace dominated the social networking space online, averaging over 75 million visitors per month at its peak.

    MySpace was extremely unfortunate or rather went weak because Facebook, with its cutting-edge features like the uber-cool and updated news feed, quickly outperformed it and never looked back. However, this does not mean that Facebook’s emergence was the sole cause of Myspace’s downfall.

    It is also reported that the company’s administration and management were extremely poor which aided in putting the final nail in the coffin.

    Why Was Myspace So Popular?

    The meaning of social media has evolved a lot in the current times. We’ve evolved to be real and fearless on social media because it is one of the other worlds we live in. However back then it wasn’t like this, people were not easily open on social media platforms. They feared being online.

    To engage with other users, Myspace users would construct web pages for their profiles that showcased their interests. Instead of using their real identities on Myspace (as opposed to Facebook), users frequently used a made-up nickname.

    Myspace Profile
    Myspace Profile

    Users could post blogs, participate in forums, follow official accounts, and connect with friends in addition to interacting with friends. The primary goal of Myspace was to promote other musicians.

    Users could even listen to music and discuss them with others in a special section of the website. Later on, it added a classifieds and video area, which ended up being a smash hit, to compete with sites like Craigslist and YouTube.

    Myspace took huge steps in the advertisement and marketing industry and signed big deals with Google and hit record stats as well. Myspace was having a gala time in the next months of its launch.

    What Was the Reason Behind Mindspace’s Failure?

    Even though, we see that Myspace was launched back in the early 2000s when there were no or negligible competitors in this market. And of course, the site attained heights of success too.

    MySpace’s popularity can be credited to easy accessibility and synchronicity. The website was one of the earliest social media platforms when it was introduced in 2003. It was preceded by Friendster, which was also well-liked at the time. However, as a consequence of technological issues and an overabundance of targeted advertisements, Friendster’s popularity decreased.

    MySpace made it more convenient and was open to all users, allowed them to personalize their pages, and periodically added new features in response to user demands.

    Additionally, it served as a kind of forerunner to contemporary influencers by attracting a lot of creative individuals and enabling brand and user interaction. But as Facebook was launched, people got a wider platform with better facilities. People had the facility of making accounts with their real names and could use their real details, and photos which made them feel more connected with the outer world.

    On the contrary, it was the opposite on Myspace where people used fictitious names and photos which was not only harmful but the sense of connection was absent. Hence, Facebook was a whole new evolution. As a result, the majority of the users shifted to Facebook or rather made accounts there as well and with time forgot about Myspace being an online space.


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    The Acquisition of Myspace (Road to Its Downfall)

    The media behemoth News Corporation was interested in MySpace because of its popularity and purchased it for $580 million in 2005. MySpace was initially convinced by New Corp that nothing will ever radically change and that this would play a passive role in the growth of the company.

    MySpace was acquired with a new objective in mind. The need to increase sales was now more critical. MySpace was consequently deluged with aggressive advertisements, many of which directed users to suspicious pages requesting that they join up for credit card payments and other services.

    As portions were built to try and produce income that would fulfill News Corp’s impossible targets, money was drained from developer resources. In the end, users left the site for others because the community’s needs and the usability of the platform weren’t prioritised.

    Not only this but online harassment and bullying became a common thing after Myspace started focussing on News Corporations’ objectives more. There were severe cases of sex offenders trying to harass small children online. This not only raised questions on social media regulation but also harmed the reputation of Myspace as a safe space.

    The anger raged when there were suicide cases due to online harassment and money-draining people. There were many cases and lawsuits against Myspace and it couldn’t handle them well. Raged people complained that they did not want their children to be a part of such a platform which could induce negativity and leads to suicidal activities.

    Does Myspace Still Exist?

    Today when various social networking platforms exist, where is Myspace? Myspace has been attempting to increase its efforts in the music industry ever since. It occasionally adds new music features, collaborations, and so on. It still exists as a social media site but it is primarily dedicated to music.

    Myspace Website in 2022
    Myspace Website in 2022

    Despite multiple rebranding attempts, MySpace hasn’t ever come close to winning back what it used to have, and News Corp sold MySpace to Time Inc in 2011 for an undisclosed sum, originally supposed to be $35 million.

    The site still exists as a music-focused social media platform, but it is typically much smaller and nowhere near the powerhouse it once was. In 2019, it had to make a public apology for losing 12 years of online content matter during a server migration.


    All this accounts for Myspaces’ fateful failure and the position it is in today. The platform could have performed better had it focussed on its sole purpose of connecting people instead of generating revenue from ads etc.

    FAQs

    How did myspace fail to adapt?

    Mindspace had aggressive ads, it had a clumsy website design and the social media didn’t add new features.

    Why did myspace fail and Facebook succeed?

    Myspace was a platform that allowed users to use a nickname instead of their real name as Facebook allowed users to use their real name which was one of the reasons why Myspace failed.

    What ended Myspace?

    There were many legal battles against myspace as people misused the platform to harass or bully others.

  • Reasons Why Abof Failed to Compete Against Other Fashion Brands | Abof Failure Case Study

    The primary factor that drives any startup is not just the idea but also the ways in which the novelties are pitched in based on the market trends. Keeping that in mind it is also important to look through the various ways in which start-ups have come up and gone through the test of time by adapting and improvising their key ideas depending on market requirements.

    This article will be looking at an e-commerce platform that had to shut down due to various reasons. The highlight here is that they didn’t stop there. Today they have come back in a new form announcing their presence in relevant areas. Abof.com by Aditya Birla Group is this e-commerce website that deserves careful scrutiny of its inception, downfall and resurrection.

    Abof.com was launched in 2015 by the famous billionaire Aditya Birla. Abof stands for All About Fashion and was considered to be a significant competitor along with Amazon and Flipkart in the fashion industry. They had consolidated its branded apparel business under the label of the lifestyle retailer Pantaloons Fashion and Retail India Ltd. However a company with a strong foundation in all sense of the word had to wind up its operations and transactions by the end of 2018.

    Abof.com was the second e-commerce venture by the Aditya Birla Group that had to shut down. The first one was Trendin.com. The following are the primary reasons that led to the closing down of the firm.

    Reasons Why Abof Failed
    Efforts Taken by Abof to Revive the Brand

    Reasons Why Abof Failed

    Inability to Manage the Competition

    When Abof was launched, they had to compete with e-commerce giants like Flipkart which owned Myntra and Jabong along with Amazon and Snapdeal. As far as this matter is concerned, the company should have ideally analysed the marketing patterns of its competitors so as to respond in such a way that would help themselves improve their businesses. However, analysts who observed the functioning of Abof says that the firm failed in marketing their products efficiently.

    While companies like Myntra, Amazon, Jabong focused heavily on social media ads, re-marketing in addition to tying up with Google, Abof did not engage in these methods actively. The opportunities for the company to channelise a huge amount of money for the purpose was possible considering the fact that they were backed up by a giant like Birla.

    Failed Campaigns and Price Disparities

    In an already complicated world, it is extremely important to be the best and stand out for better sales. As far as the customers are concerned, they will go for the best deal at the best price.

    Considering the similarity in the options given by all the competitors in the fashion industry, one of the main things that ensure the business is by making sure that the customer profit ratio is high. At the same time, it is also important to ensure the standing of the company. However, Abof approached the competitive market in a very different manner.

    It can be seen that the company didn’t follow the basic pattern wherein new ventures do the business with less profit margin at least in the initial years. The ambition to earn billions within a short span of time fell upon them in a negative manner.

    When Abof launched their site, they made it extremely clear that they will not give any kind of discount. They also added that their “target consumers are not the guy who is looking for a deal”. One thing that they forgot was that when it comes to daily wear apparel that is available in multiple places, everybody will go for the cheapest one. By the time the firm realised its mistake and introduced more than 70% off on their products, it was too late.

    Lack of Options

    One of the main intentions of this e-commerce website was to sell their own brands amidst a few other brands. In such a scenario it is very important to have a clear-cut statement that attracts customers to their particular brand instead of others.

    While pitching a new brand amidst others that are available in multiple places it is also necessary to hold the customers with them without going to another platform to avail themselves of a better deal. Such a complex intention of the company along with its stringent rules that did not give enough discounts like others further eroded the credibility and site traffic of Abof.

    The situation was further aggravated by the wide expanse of offers and varieties provided by its competitors like Amazon and Flipkart in their websites. The fewer brands and options in Abof spoke for its own downfall.

    Efforts Taken by Abof to Revive the Brand

    It did not take much time for Aditya Birla Group to recognise that the soil under their feet was flowing away. Although they had refused to provide any discounts, they had to offer up to 70% off on the products that were available on the portal.

    The company also tried to enhance their marketing game by publicising its 3D trial room to the customers via TVC. The campaign was supported in selected cities like Lucknow, Chandigarh, Patna, Jaipur. They had also tied up with popular shows. However, the campaign didn’t reach the audience as expected.

    As it became more difficult for the firm to continue, the HR director at Aditya Birla group said that considering the vastness of the e-commerce business it is a struggle to make money from the venture for some time. He also added that it doesn’t seem logical to continue when it is very clear that things are not right. December 31, 2017, was the last day of its operations.

    Even when it shut down, Abof gave a good example to the firms around. They did not abandon their employees. More than 200 of them were absorbed to other wings of the Aditya Birla Group. They were also given the option to quit along with payroll for 4 1/2 months.

    The company’s way of taking responsibility for the future of the employees who trusted the vision of the venture showed the commitment of the company towards its employers. Through effective communication and handling of the entire process, the shutdown was hassle-free which is usually a rare sight to see. They were are also not ready to stop learning.


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    Conclusion

    Today Aditya Birla Fashion and Retail Ltd have announced the launch of Abof which will now be available in other e-commerce platforms like Flipkart and Myntra through third-party sellers. By utilising the vast network of Flipkart and Myntra they are all set to expand their reach across the subcontinent and thereby introduce customers to a wide range of collections. It is hoped that the company will make a strong comeback by learning from its mistakes.

    FAQ

    Why did ABOF fail?

    Abof refused to provide any discounts on its products, Its marketing strategy failed to attract customers and it had fewer options than its competitors.

    Who owns ABOF?

    Aditya Birla Group launched fashion retail site Abof in 2015

  • List of Failed Products of Sony That Disappointed Customers

    Understanding market trends is essential for being a market leader and maintaining competitive tactics implemented. As a market leader, Sony has previously failed to solve these fundamental difficulties, resulting in a decline that has coincided with the development of other competitors.

    Sony has provided us with some of our favourite devices, such as the Walkman and Playstation, but they’ve also released some significant disasters.

    The Japanese corporation, founded in 1946 by Akio Morita and Masaru Ibuka, has shattered Hollywood, produced the robot dog, and revolutionised music, but it hasn’t always been easy.

    Sony has a long history of both successful and unsuccessful products. So let’s look at some of Sony’s failed products.

    Failed products of Sony

    1. The Sony BMG
    2. Sony Aibo
    3. Sony Mylo
    4. Sony Airboard
    5. Sony Minidisc

    Conclusion
    FAQs

    Why Sony failed?

    Failed products of Sony

    The Sony BMG

    Sony BMG - Sony Failed Products
    Sony BMG – Sony Failed Products

    The Sony rootkit was a watershed point in malware history. It not only made rootkits more widely known, but it also taught media corporations a valuable lesson about how not to use DRM systems.

    In 2005, a crisis emerged over Sony BMG’s copy protection on about 22 million CDs. In the mid-2000s, Sony BMG surreptitiously put Extended Copy Protection (XCP) and MediaMax CD-3 software on millions of music CDs from artists including Celine Dion, Neal Diamond, and Santana to prevent music fans from making too many copies of the music.

    The software was undetected by anti-virus and anti-spyware tools, was a rootkit that allowed other malware to penetrate systems without being detected. So it’s safe to say that the Sony BMG was a massive failure.

    Sony Aibo

    Sony Aibo - Sony Failed Products
    Sony Aibo – Sony Failed Products

    The Aibo robot dogs, developed by Sony’s Digital Creatures Laboratory and released in 1999, were promoted as “Man’s Best Friend for the Twenty-First Century”.

    Their sales were remarkable, and they could go slowly as far as their batteries would allow. They could express a wide range of emotions, including joy, pleasure, rage, despair, and fear, playing catch and occasionally playing a song. Still, other than that, they were no match for today’s robotic and AI technology.

    The $2500 price tag was the key reason they were not purchased in large numbers. Aibo pups are still cherished by their owners, but the high cost of these robopets stopped them from becoming widespread and conquering the globe.

    Despite its popularity, the Aibo was never sold in the United Kingdom, and the robotics sector only generated roughly $40 million to $80 million in sales. They were discontinued out in 2006.


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    Sony Mylo

    Sony Mylo - Sony Failed Products
    Sony Mylo – Sony Failed Products

    In 2006, Mylo, or “My Life Online,” made its debut. This was for the demographic who wanted a tiny computer in their hand but didn’t want to spend the money on a smartphone.

    T-Sidekick Mobile’s mobile phone was regarded as the most incredible phone at the time of its debut since it included a complete keyboard for text messaging, was linked to AOL, could access e-mail and MSN instant chatting, and had a digital camera.

    Sony Mylo made an attempt to achieve the same. Even though the Mylo only functioned via Wi-Fi, it came with Skype software, as well as a Web browser and a chat client. However, they messed up once again with a hefty price, and the lack of a cellular connection hampered the gadget.

    In 2008, a successor to Mylo was released, although the Apple’s iPod Touch and iPhone had already been on the market. Apple’s tablet was less expensive, offered far more internal capacity, and was superior in every manner.

    Sony Airboard

    Sony Airboard - Sony Failed Products
    Sony Airboard – Sony Failed Products

    There existed Sony’s Airboard ten years before people were raving about watching TV on the iPad. The tablet featured a 10-inch screen and was connected to a base station with an Internet connection and a TV tuner via Wi-Fi. It could be used as a television display panel and can also handle Internet browsing/streaming video, e-mail, video, and digital photographs without the need for a computer.

    The AirBoard could be navigated and controlled via a touch panel. The AirBoard Wi-Fi system employed Sony’s Hi-Bit Wireless technology to achieve fast data transmission rates. Thanks to a picture-in-picture TV feature, they could even multitask. The Airboard, on the other hand, never gained widespread acceptance, and many people mistook it for a pricey portable TV.

    Other elements that led to Airboard’s discontinuation were:

    • The product’s poor quality.
    • High price.
    • It received little publicity because it was never released in the United States.

    Sony Minidisc

    Sony MiniDisc - Sony Failed Products
    Sony MiniDisc – Sony Failed Products

    In 1999, Sony released the first MiniDisc player and recorder. Sony believed that this technology would revolutionise how we listen to music. Cassettes were weak and prone to cracking at the time, while CDs couldn’t be recorded on, were easily damaged, and skipping was a problem when used on the fly in an early Discman.

    The MiniDisc was an excellent alternative, combining the digital sound quality of a CD with the recording capabilities of a cassette. A minidisc recording, unlike a cassette, may be divided, merged, erased, and labelled after it was produced.

    Minidiscs were, however, exceedingly pricey, just like Sony’s previous unsuccessful ventures. MiniDiscs, which cost $750 and were out of reach for most youths, were a turnoff for many.

    Another difficulty was that there were only a few pre-recorded albums available on MiniDisc because only a few record labels supported the format. Sony attempted to attract a new audience and target the proper customers, and it would have been successful. However, MP3 infiltrated the system and took over. There was no need to buy a cheaper CD because you could now purchase music for 99 cents.

    During the 1990s, the Minidisc was popular in Japan and the United Kingdom, but it did not sell well in other parts of the world. After the advent of Apple’s iPod, Minidisc’s days were numbered, and Sony ultimately phased them out in September 2011.


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    Conclusion

    Like every other great technological business, Sony is always looking for new ways to develop. Of course, in the past, this has resulted in some disappointments, primarily owing to high prices, but the genuinely successful firms take those and build on them. Sony has been concentrating on delivering clients a wide selection of items at a fair price since its previous failures and has been successful with this strategy for a long time.

    FAQs

    What are the failed products of Sony?

    Some of the failed products of Sony are:

    • The Sony BMG
    • Sony Aibo
    • Sony Mylo
    • Sony Airboard
    • Sony Minidisc

    What are the famous product made by Sony?

    Some of the famous products of Sony are:

    • Televisions
    • Digital cameras
    • Smartphones
    • Hearables
    • Playstation

    What was the first product of Sony?

    The first consumer product of Sony was electric rice cooker.

    What is Sony’s best-selling product?

    The Game Station- PlayStation 2 is the best-selling product of Sony.