Tag: PetPooja

Top 12 Best Restaurant Billing Software & Management Solutions in India for 2025

In today’s fast-paced world, running a restaurant involves much more than just serving delicious food. Efficient management of operations, including billing and payment processing, is essential for providing a seamless dining experience to customers while optimizing business productivity. To simplify these tasks and enhance overall restaurant management, investing in reliable restaurant billing software is crucial.

Restaurant billing software is a specialized application designed to streamline and automate the billing and invoicing processes within a restaurant or food establishment. It serves as a digital tool that replaces traditional manual methods of generating bills, calculating prices, and managing financial transactions.

This software typically integrates with other restaurant management systems, such as point-of-sale (POS) systems, inventory management, and customer relationship management (CRM) software. It enables restaurant owners, managers, and staff to efficiently handle billing operations, including generating itemized bills, applying for discounts or promotions, splitting checks, accepting various payment methods, and tracking transactions.

Key Features of Restaurant Billing Software Include:

Menu Integration: The software can be integrated with the restaurant’s menu, allowing a seamless selection of items and automatic calculation of prices.
Table Management: It facilitates assigning tables to customers, tracking occupied tables, and generating bills specific to each table.
Split Billing: The software enables dividing bills among multiple customers or splitting checks based on individual orders.
Tax Calculation: It automatically calculates applicable taxes and includes them in the final bill.
Payment Processing: The software supports different payment methods, including cash, credit/debit cards, digital wallets, and mobile payments.
Reporting and Analytics: It provides insights into sales data, revenue trends, and customer preferences through comprehensive reports and analytics.
Integration with POS and Accounting Systems: Seamless integration with POS systems allows the automatic transfer of sales data for accurate accounting and financial reporting.

In this blog post, we will explore the top restaurant billing software solutions available in the market. Whether you own a small café, a bustling eatery, or a fine dining establishment, these software options can streamline your billing process, increase accuracy, and help you gain valuable insights into your business performance.

Best Restaurant Billing Software:

Let’s embark on a journey to explore the top restaurant billing software options and take your dining establishment to new heights of success. Most of them are not exclusively for billing but for the overall management of various kinds of food outlets. Let’s take a detailed look at the topic.

Feature Comparison Chart of the Best Restaurant Billing Softwares in India

Platform	Pricing (Approx.)	Billing & Invoicing	POS System	Inventory Management	Online Ordering	Loyalty/CRM	Marketing Tools
Vyapar	₹599/year onwards	✔	✘	✔	✘	✘	✘
PetPooja	₹10,000/year onwards	✔	✔	✔	✔	✔	✔
myBillBook	₹399/year onwards	✔	✘	✔	✘	✘	✘
UrbanPiper	₹3,000/month onwards	✘	✔	✘	✔	✔	✔
Ciferon	₹6,000/year onwards	✔	✔	✔	✘	✘	✘
Zipbooks	Free & Paid plans ($15/month onwards)	✔	✘	✘	✘	✘	✘
TouchBistro	$69/month onwards	✔	✔	✔	✘	✔	✘
JustBilling	₹8,000/year onwards	✔	✔	✔	✘	✘	✘
FusionResto	Custom pricing	✔	✔	✔	✔	✔	✔
Restaurant365	Custom pricing (avg. $435/month)	✔	✔	✔	✘	✔	✔
Limetray	Custom pricing	✘	✔	✘	✔	✔	✔
GOFRUGAL	₹1,200/month onwards	✔	✔	✔	✔	✘	✘

Vyapar

Software	Vyapar
Rating	4.4 out of 5
Free Trial	Completely Free
Best For	Managing accounting, invoicing, and inventory for small businesses

Vyapar is one of the most popular billing apps for restaurants in India. They have a very user-friendly interface that makes it extremely easy for users to navigate through the platform. As far as professional bills are concerned, Vyapar has more than 12 invoice templates that can be used by restaurants. It ensures that the data entered is 100% safe and secure, in addition to a heavily protected automatic data backup facility. This makes it one of the top 10 restaurant billing software. They also have special synchronization features that help the client access the app from any device of their choice. They have separate plans for mobile and desktop versions of the app, which can be chosen depending on the convenience of the client.

Pros

Ease of use: Vyapar is easy to use, even for those without accounting experience. Its user-friendly interface makes creating invoices, tracking expenses, and managing inventory simple.
Mobile app: It has a mobile restaurant billing app that allows hotel staff to access their accounts from anywhere. This can be useful for checking invoices, tracking payments, and managing inventory.

Cons

Limited reporting: Its reporting capabilities are somewhat limited compared to other billing and accounting software. This may not be a problem for small hotels, but it could be a drawback for larger ones needing more detailed reports.
No iOS Compatibility: The software’s incompatibility with iOS devices is a major drawback for many customers who exclusively use Apple products.

Vyapar Pricing

Vyapar is a free billing software for restaurants.

PetPooja

Software	PetPooja
Rating	4.7 out of 5
Free Trial	Available
Best For	Efficient handling of billing, orders, inventory, and customer engagement

PetPooja is a simple restaurant POS software that manages all the operations of a restaurant, especially billing. They have a highly simplified interface that lets the user generate bills in three clicks. There is no need for any separate training to use this software. With both keyboard and touchscreen facilities, it works on computers, laptops, and phones. They have a wide range of customizable bill templates which has integrated the necessary facilities to incorporate payments with QR code. This all-in-one restaurant management system works efficiently in all kinds of restaurants and food outlets. They have facilities that let the customers have separate bills in case they want to split and pay. Apart from billing, PetPooja also takes care of other operations like inventory, menus, CRM, reporting, and online ordering. As per the needs of the customer, they can choose a plan and request a free demo.

Pros

Comprehensive features: Petpooja offers a comprehensive suite of features to help hotels and restaurants streamline their operations and improve efficiency.
Cloud-based: It is a cloud-based software that can be accessed from anywhere with an internet connection.

Cons

Difficult Configuration Process: A considerable amount of difficulty has been reported by several users in the app configuration process.
Limited integrations: It does not integrate with a lot of third-party software. This could be a problem for hotels and restaurants that use other software systems, such as property management systems (PMS) or restaurant management systems (RMS).

PetPooja Pricing

₹10,000* first year/per outlet. +₹7,000* renewal from next year.

myBillBook

Software	myBillBook
Rating	4.6 out of 5
Free Trial	Completely Free
Best For	Simplifying invoicing and managing financial transactions for small businesses

myBillBook is one of the most popular billing software amongst restaurants that helps create professional invoices within a short time. In the post-GST era, myBillBook has been able to continue to generate professional bills by making use of its various facilities, including the feature that auto-populates all the mandatory details like GSTIN, HSN/SAC code, GST rate, etc. They have more than 8 GST invoicing formats that can be used to curate a custom-made GST bill. Apart from billing, the software also assists in filing tax returns at various intervals. It has an ISO 27001 certification, which makes this platform 100% safe and secure to trust your data with, making it one of the top 10 restaurant billing software. Additionally, all the data entered is end-to-end encrypted, which safeguards it from any sort of malware attacks.

Pros

Easy to use and navigate: myBillBook has a simple user interface, making it easy for hotel staff to learn and use its various features, even those with minimal accounting experience.
Multilingual support: It supports multiple languages, making it suitable for hotels serving a diverse clientele.

Cons

Limited reporting capabilities: While it provides basic reporting features, some users desire more in-depth and customizable reporting options.
Restaurant billing system generation: It currently does not have a built-in feature for generating e-way bills, which some Indian hotels may require for certain transactions.

myBillBook Pricing

myBillBook restaurant billing software is a free billing software for restaurants.

UrbanPiper

Software	UrbanPiper
Rating	4.5 out of 5
Free Trial	Available
Best For	Enabling online ordering and delivery management

UrbanPiper uses Prime POS, which is a web-based POS System that is specifically designed for restaurants and cafes. They offer a wide range of facilities, including billing, account management, inventory management, delivery integrations, advanced reporting, etc. Its one-year plan costs around INR 10,000, which includes Billing & KOT, point of sales, detailed analytics, POS mobile app, customer support, etc, among other things. Their billing procedures are speedy and reliable, and they are proven to improve the operational efficiency of the restaurants. They are functional in multiple operating systems, including Ubuntu, Microsoft Windows, iOS, Android, macOS, and Linux.

Pros

Point-of-sale (POS) system: This feature allows businesses to process orders, manage payments, and track sales.
Table management: This feature allows businesses to manage table reservations and seating arrangements.
Billing and invoicing: This feature allows businesses to generate invoices and track customer payments.

Cons

Pricing: It can be expensive for some businesses, especially those with few locations.
Initial setup: The initial setup can be time-consuming, especially for businesses with many menu items and locations.

UrbanPiper Pricing

They offer quotation-based. Contact the vendor to get a quotation.

Ciferon

Software	Ciferon
Rating	4.5 out of 5
Free Trial	Available
Best For	Affordable restaurant management

It is a restaurant billing software that is made for restaurants, cafes, and grocery stores. They have a very diverse integration mechanism, which is also very user-friendly. Therefore, one can integrate multiple apps like Zomato, Swiggy, etc, and manage them through a centralized platform. Apart from restaurant billing, they also help with accounting, online integrations, customer management, and inventory management. Additionally, they have integrated payment pathways, making the entire billing process more hassle-free and efficient. They track the money to be received and paid as and while recorded accurately in the account book. Depending on the requirements of the client, Ciferon has different kinds of plans. The prices will also depend on the requirements of the user.

Pros

Scalable solution: Ciferon can be scaled to meet the needs of hotels of all sizes, from small boutique hotels to large chains.
Reliable customer support: It offers reliable customer support to help hotels with any issues they may encounter.

Cons

E-way bill generation: It currently does not have a built-in feature for generating e-way bills, which some Indian hotels may require for certain transactions.
Integration with specific PMS: Its integration with specific PMS systems may require additional configuration or workarounds.

Ciferon Pricing

10,000 Per Outlet, Renewal 6500 per year

Zipbooks

Software	Zipbooks
Rating	4.5 out of 5
Free Trial	Available
Best For	Simplifying accounting tasks and managing financial records

ZipBooks is a cloud-based accounting software designed to cater to the accounting and bookkeeping needs of small and medium-sized businesses such as restaurants, café, etc., offering essential features such as core accounting, financial reporting, online invoicing, expense tracking, and credit card processing. It serves as a comprehensive platform for businesses and bookkeeping firms alike.

Pros

Quick and simple invoicing feature: ZipBooks’ quick and simple invoicing tool has garnered positive feedback from many users. According to them, the UI is elegant and clear, which is good for branding.
Reliable customer support: It offers reliable customer support through phone, email, and live chat to assist hotels with any issues or questions.

Cons

Advanced reporting: It may require additional integrations or workarounds for in-depth and complex reporting needs.
Menu Navigation Issues: Several customers have trouble accessing ZipBooks’ menus.

ZipBooks Pricing

Plan	Price
Starter	Free
Smarter	$15/month
Sophisticated	$35/month
Accountant	Custom plans

TouchBistro

Software	TouchBistro
Rating	4.0 out of 5
Free Trial	Not Available
Best For	Streamlining restaurant operations

TouchBistro is a renowned iPad-based point-of-sale (POS) system specifically designed for the restaurant industry. It offers a comprehensive suite of features and tools to streamline various restaurant operations, including order management, menu customization, tableside ordering, payment processing, staff management, and analytics. TouchBistro is known for its user-friendly interface, flexibility, and robust functionality, making it a popular choice for restaurants of all sizes, from small cafes to large establishments.

Pros

Cloud-based and mobile accessibility: It is a cloud-based software that allows access from anywhere with an internet connection, and it also offers a mobile app for on-the-go management.
Reliable customer support: it offers 24/7 customer support to help restaurants with any issues they may encounter.

Cons

Pricing: It can be expensive for some restaurants, especially those with few locations.
Initial setup: The initial setup can be time-consuming, especially for restaurants with many menu items and locations.

TouchBistro Pricing

Its price starts at $ 69/month*

JustBilling

Software	JustBilling
Rating	4.3 out of 5
Free Trial	Available
Best For	Simplifying billing and invoicing processes

JustBilling is a comprehensive business management software designed for small businesses. It offers a range of features, including billing, invoicing, inventory management, CRM (Customer Relationship Management), reporting, and more. JustBilling helps businesses streamline their operations, automate financial transactions, and improve overall efficiency. It is suitable for a variety of industries such as retail, restaurants, spas, salons, and service-based businesses. With its user-friendly interface and robust functionalities, JustBilling aims to simplify business management and enhance productivity.

Pros

Comprehensive features: It offers a comprehensive suite of features for small businesses. In addition to billing and accounting, it also includes features for inventory management, project management, and time tracking.
Mobile app: It has a mobile restaurant billing app that allows businesses to access their accounts from anywhere.

Cons

Limited reporting: Its reporting capabilities are somewhat limited compared to other billing and accounting software. This may not be a problem for small businesses, but it could be a drawback for larger businesses that need more detailed reports.
Limited integrations: This does not integrate with a lot of third-party software. This could be a problem for businesses that use other software systems.

JustBilling Pricing

Plan	Price
Windows Subscription	₹ 14160
Android Subscription	₹ 14160
IOS Subscription	₹ 14160

FusionResto

Software	FusionResto
Rating	4.5 out of 5
Free Trial	Available
Best For	Seamless restaurant management

With an easy-to-use user interface, FusionResto (RanceLab) is one of the preferred restaurant billing software solutions today. It has integrated POS and inventory management facilities along with basic features. Its software helps serve its customers more efficiently through its multiple KOT functionality and table reservation systems. Apart from billing, the software also provides integrated and centralized accounting services. This web-based platform is compatible with both Windows and iOS. They have priced their plans differently based on the different requirements of the client. So as to finalize the most suitable option, the firm allows you to take a free demo as well.

Pros

Online ordering: Fusion Resto allows businesses to accept orders online through their website or mobile app.
Customer relationship management (CRM): Its CRM system helps businesses track customer interactions and build relationships.
Reporting: It provides detailed reports that can help businesses identify trends and make informed decisions.

Cons

Pricing: It can be expensive for some businesses, especially those with a small number of locations.
Some users have reported issues with the software’s stability and reliability.

FusionResto Pricing

USD $59.00 per month

Restaurant365

Software	Restaurant365
Rating	4.1 out of 5
Free Trial	Not Available
Best For	Streamlining restaurant operations

Restaurant365 is a cloud-based restaurant management software that offers a comprehensive suite of tools and features to streamline various aspects of restaurant operations. It provides functionalities for accounting, financial management, inventory control, recipe costing, payroll, scheduling, and reporting. With its integrated platform, Restaurant365 aims to simplify and centralize restaurant management, helping owners and managers optimize efficiency, control costs, and make data-driven decisions. It is designed specifically for the unique needs of the restaurant industry, providing a robust solution for restaurant financials and operations management.

Pros

Recipe costing: This feature enables restaurants to calculate the cost of their menu items, ensuring accurate pricing and profitability.
Labor management: This feature helps restaurants schedule staff efficiently, track employee hours, and manage payroll.
Scalability: It can be scaled to meet the needs of restaurants of all sizes, from small cafes to large chains with multiple locations.

Cons

Learning curve: While it offers extensive training resources and support, some users may find the initial learning curve steeper than simpler POS systems.
Occasional technical glitches: Users have reported occasional glitches and bugs, but the company is responsive to promptly addressing these issues.

Restaurant365 Pricing

Plan	Price
Essential	$435/month/location, billed quarterly
Professional	$635/month/location, billed quarterly
Custom	Custom Price

Limetray

Software	Limetray
Rating	4.0 out of 5
Free Trial	Not publicly listed
Best For	Restaurants needing branded online ordering, CRM, and marketing automation

This app lets customers book tables directly, has a simple dashboard, and works even when you’re offline to take orders. It helps manage both online and offline orders, keeps track of customer relationships, and gives you daily reports.

Pros:

Easy to use and set up
Supports both online and offline order management
Direct table booking from the app
Good CRM tools to track customers
Provides daily sales and performance reports

Cons:

Can be expensive for small restaurants
Limited customization options for some features
Occasional app glitches or slow loading
Customer support response can be slow at times

LimeTray Pricing:

Plan	Price
Basic	$30/month
Standard	$49/month
Premium	Custom pricing

GOFRUGAL

Software	GOFRUGAL
Rating	4.2 out of 5
Free Trial	Available on request
Best For	Restaurants looking for POS, inventory management, recipe costing, and delivery integration

GoFrugal Restaurant POS is designed to make restaurant operations easier and more automated. It handles billing, inventory management, bookkeeping, report generation, mobile orders, recipe management, and more, helping staff manage everything with minimal effort. The TouchPOS feature allows quick billing with a clear view of table availability, pending bills, and staff assignments. With inventory and recipe management, you can track ingredients for popular dishes to maintain consistent taste. The web and tablet cloud POS ensures fast access to orders, billing, and detailed sales reports anytime, anywhere.

Pros:

Automates billing, inventory, and bookkeeping for smoother operations
TouchPOS provides quick billing and visual table management
Recipe and kitchen order management ensures consistent dish quality
Cloud-based access on web and tablet for reports and order management on the go
Suitable for restaurants of all sizes, including multi-branch setups

Cons:

Can be complex to set up initially for small teams
Pricing may be high for very small or new restaurants
Some users report occasional software glitches or slow updates
Customer support response can sometimes be slow depending on location

Pricing

Plan	Price
Starter	₹500/user/month
Standard	₹1,200/user/month
Professional	₹2,500/user/month
Enterprise	Custom pricing

Conclusion

Today, restaurant billing software has gone much beyond what the name suggests. They have evolved as relevant POS systems, wherein they cater to each and every aspect related to running a restaurant. This software is not only limited to restaurants but to any kind of food outlet. There are more options available if one sets out to look for general billing software. However, one needs to look at all the available options that align with their requirement before confirming with one. Most of these software offers a free demo before one purchases a paid plan. By making use of this facility, the clients can ensure the cost efficiency and smooth functioning of the business.

FAQs

What is restaurant billing software?

Restaurant billing software is a computer program designed specifically for managing billing and invoicing processes in restaurants. It helps automate and streamline various tasks, such as generating bills, processing payments, and managing customer orders.

Why do restaurants need billing software?

Restaurant billing software offers numerous benefits, including efficient billing processes, accurate invoicing, streamlined payment collection, improved order management, inventory tracking, and comprehensive reporting. It saves time, reduces errors, and enhances the overall operational efficiency of restaurants.

What are some of the popular restaurant billing software?

Some of the popular billing software for restaurants include Vyapar, PetPooja, myBillBook, UrbanPiper, Ciferon, JustBilling, TouchBistro, and more.

What features should I look for in restaurant billing software?

When choosing a restaurant billing software, consider features such as menu management, table and order management, customizable bill generation, split billing options, integrated payment gateways, tax calculations, inventory tracking, CRM integration, and robust reporting capabilities.

Is restaurant billing software easy to use?

Yes, most restaurant billing software solutions are designed to be user-friendly and intuitive.

Can restaurant billing software handle multiple payment options?

Yes, popular restaurant billing software usually supports various payment options, including cash, credit cards, debit cards, mobile wallets, and even gift cards.

How can I choose the right restaurant billing software for my business?

To choose the right restaurant billing software, consider your specific needs, budget, and the scalability of the software. Researching different options, reading customer reviews, and requesting demos or trials to assess the user experience and compatibility with your existing systems is recommended.

Which are the free restaurant billing software?

Some free restaurant billing software in India include Vyapaar and a few with free trials available.

August 14, 2025

Petpooja: Success Story of India’s No.1 Restaurant Management Software

Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by Petpooja.

The relationship of Indians with their food is intimate. The food here in India is an emotion that also reflects the country’s culture and its personality. One can be amazed by the vast variety of food items India has to offer as each State has its version of edible items.

Indian culture beholds the extensive and rich food culture as well. Due to the infusion of a wide list of delicacies, the concept of the restaurant business has also taken over all of India. Today, we have thousands of food chains, hotels, and restaurants offering numerous different dishes based on a variety of cuisines.

While food is not only limited to India but is an important aspect in most countries. The food business has widely become popular in almost all parts of the country. To help with this restaurant business some companies manage and help organize unorganized food and beverage sectors.

Petpooja is one such company that offers restaurant management software for the F&B retail market. The company was founded in 2011 and is headquartered in Ahmedabad, Gujarat.

Discover more about Petpooja’s startup story, how it works, industry details, founder, competitors, challenges faced, and future plans.

Petpooja – Company Highlights

Headquarters	Ahmedabad, Gujarat
Sector	IT services
Founder	Parthiv Patel and Apurv Patel
Founded	2011
Legal Name	Prayosha Food Services Pvt. Ltd.
Valuation	$35.8 million (2021)
Revenue	$126 million
Total Funding Raised	$8.9 million
Website	www.petpooja.com

Petpooja – About and How it works?
Petpooja – Industry details
Petpooja – Founders
Petpooja – Startup Story
Petpooja – Mission and Vision
Petpooja – Name, Tagline, and Logo
Petpooja – Business Model
Petpooja – Revenue Model
Petpooja – Funding, and Investors
Petpooja – Growth
Petpooja – Advertisements and Social Media Campaigns
Petpooja – Competitors
Petpooja – Future Plans
FAQs

Petpooja – About and How it works?

The lack of appropriate technology in the F&B sector is what motivated the founders of Petpooja to come up with one of the top restaurant management software to help give them a smooth experience management experience.

Petpooja is the leading next-generation PoS platform for the F&B industry. The company’s legal name is Prayosha Food Services Pvt. Ltd.

Its PoS system runs all of its client’s operations smoothly, allowing its customers to focus on other functions to further expand its restaurant business. The company has over 35,000 clients across India, the UAE, and South Africa.

The PoS system of Petpooja involves a billing system, inventory management system, reporting, customizable menus, CRM, and online ordering.

Petpooja flatters itself to be present in more than 140 cities not only in India but also in UAE. It has employed more than 750 people across the globe.

The Petpooja platform processes over 200,000 invoices each day and receives over 50,00,000 API requests every day. The platform is independent of the operating system (Windows, Mac, or Linux) and the browser. Node.JS, Python, PHP, Adobe, MySql, MongoDB, SqlLight, and ReactJS are among the technologies used on the platform.

Petpooja works with companies and organizations like Dunzo, IIFL, Bank, PayTM, HDFC NPCI, Zomato, and Swiggy, and by partnering with around 300+ restaurants.

Petpooja – Industry details

The worldwide food and beverage industry is predicted to rise at a compound annual growth rate (CAGR) of 9.7% from $5,817.4 billion in 2021 to $6,383.49 billion in 2022. The food and beverage industry is predicted to increase at an 8.7% CAGR to $8,905.5 billion in 2026.

With this increased rate there could be exponential growth for cloud-based restaurant management platforms like Petpooja, which provide operational needs to any kind of F&B outlet.

Petpooja – Founders

Petpooja is founded by Parthiv Patel and Apurv Patel.

Apurv Patel

Apurv Patel is the Co-founder and CSO of Petpooja. He has a degree in B.E degree in Electronics & Communication from Sardar Patel University. Before founding Petpooja, Apurv worked in many organizations by engaging himself in different roles. He started out working as an Executive Assistant at Claris Lifescience, then working as a Business Analyst at Elitecore Technologies, etc. Apurv Patel is a people person and always advises to remain ethical and transparent while doing business.

Parthiv Patel

Parthiv Patel laid the foundation stone of Petpooja along with his friend Apurv Patel. Prior to beginning the journey of Petpooja, Parthiv has been associated with many companies. To be precise, he began his career as a Senior Project Engineer at Wipro Technologies to then worked as an Associate Vice President at GVFL.

PetPooja – Startup Story

The founders of Petpooja – Apurv Patel and Parthiv Patel started Petpooja with the mindset of making the unorganized sector of the F&B industry into a more systematic and methodical sector. The due were school friends, who reunited one single day to end up discussing their love for food in Ahmedabad city. This is one of the biggest reasons before starting Petpooja.

In the initial days of Petpooja in 2011, it started as a delivery service for corporations and multinational corporations. They served as a go-between for its partner restaurants to deliver huge bulk orders of corporate meals. Within two years, Petpooja made considerable progress by servicing over 200 corporate clients in Ahmedabad and partnering with 300+ eateries.

During the delivery process, the duo realized that they had to put a lot of effort to carry out the process, which involved orders, constant follow-ups, inventory and orders and bills, and a lot more other things. Keeping up with the pace of manually taking orders is what pushed the founders to take appropriate technological help. They sought to automate the monotonous and repetitive processes, giving the restaurant owner more time to focus on customer care and business success.

After pitching the idea of embracing Petpooja Point-of-Sale (PoS) software, the company raised its funds and achieved a positive outcome. It grew from a two-member team to over 200 employees in 2019. Gradually, the company upgraded its software by adding features like Kiosk, AI-enabled software, and FoodBot, which is a Robot that does the serving chores of a waiter in a restaurant.

PetPooja – Mission and Vision

The mission of Petpooja says, “Our mission is to be the go-to Operating System for all F&B retail across the world”

The company relies on four philosophical visions:

Pricing
Simplicity
Innovation
Support

PetPooja – Name, Tagline, and Logo

Petpooja’s logo is the company’s name itself.

PetPooja – Business Model

The business model of Petpooja can be said to have a B2B2C model. Since Petpooja provides restaurant management software solutions to a majority of restaurant business owners, it offers a complete product or service transaction process. The business model of the company allows mutually beneficial service or product delivery channels through its PoS system.

Petpooja operates its business by offering PoS systems that have a complete system for an online operation that eases the operations of many restaurant owners. The services include –

Billing system – Deskstop billing software allows the customers to manage high-order bills in a smooth manner. The software is operational on any device, be it a laptop, desktop, tabs, or any touchscreen electronic device.
Inventory Management Software – This software by Petpooja allows customers to manage their entire restaurant stock such as raw materials to even monitor semi-prepared items on the kitchen module system. Petpooja inventory app gives its clients the liberty to keep their stock list updated in a matter of minutes and automatically sync all the data to Petpooja’s cloud.
Reporting – Whether it is tax, an email report, a cancellation report, or other bill reports are all stored under the simplified reporting dashboard to give its customers a glance at important reports in one place.
Menu Card Dashboard – Petpooja also gives the liberty to its clients to add their restaurant menus. The feature also allows them to customize as per their food items’ availability. In addition to this, it also has special notes for the restaurant owner’s customers to allow them to give special instructions.
CRM – This service by Petpooja allows its clients to engage and track their loyal customers to help build healthy relationships. Petpooja’s Feedback Management System lets its clients collect feedback and other suggestions from their customers either through SMS links, QR codes, or using tablets or mobile phones.
Online order integration – The PoS of Petpooja offers seamless online order management. Companies like Zomato, Swiggy, and Amazon use Petpooja’s online order management system.

Apart from offering this above-mentioned software, Petpooja also gives the option to add features to its client’s existing PoS system. The Petpooja App marketplace further optimizes its clients’ PoS system with special apps and other services.

Besides, Petpooja has other tech products like Waiter Calling Device, Captain App, and Tvito: the marketing app.

Petpooja PoS system is widely being used by F&B outlets like Fine Dine, Cloud Kitchens, Bakery, Bar, Canteens, Food courts, Pizza shops, Cafes, and other large chains.

PetPooja – Revenue Model

After relaunching with the PoS system, Petpooja gained a good amount of revenue. With a new approach to the business model, Petpooja slowly picked up the race and built its business into a more scalable one. The initial years for Petpooja were tough but now the company has made a total revenue of $126 million.

The two streams from which Petpooja generates its income are:

Petpooja App Marketplace by offering add-on features and other integrations.
Through online and credit card transactions.

PetPooja – Funding, and Investors

Petpooja has received $8.9 million in investment over three rounds. Their most recent funding came from a Series B round on November 15, 2021. The company is supported by five investors. The most recent investors are GVFL and Mayur Desai.

Date	Funding round	Lead Investors	Funds raised
November 15, 2021	SERIES B	Aroa Ventures	$4.5 million
February 10, 2020	SERIES A	Udaan	$140 million
November 16, 2019	SEED Round	Trustroots	$2.4 million

PetPooja – Growth

The growth of Petpooja can be said to be commendable as the company today works closely with big companies like Havmor, Jumboking, Apsara, TGIF, The Beer Cafe, Thalappakatti, and many more. From starting as a delivery service to now climbing to offering innovative software services to various businesses, Petpooja has come a long way.

Presently, the company has a strong and expanding family of more than 800 people, and it has begun scaling its operations overseas as well. The $4.5 million Series-B fundraising recently will help the company to pursue its ambition to disrupt the restaurant-tech enterprise and enhance the efficiency of all eateries and F&B models.

During the pandemic, Petpooja came up with unique features to help many businesses, which were shut down due to lockdown in 2020. The company came up with ideas to help businesses recover from the pandemic and cope with losses in a more useful way. It launched robust features such as Scan-Order-Pay, Voice-ordering Kiosk, Petpooja Restaurant Analytics Insights, SMS service, Online Order Reconciliation, Suppliers Hub, etc.

PetPooja – Advertisements and Social Media Campaigns

Petpooja has its own App called Tvito, which is a marketing app designed for restaurant owners to help them create social-media-worthy pictures. The mobile app – Tvito offers 50,000+ designs, 20+ cuisines, and vast options for content creation to promote any restaurant business.

To promote the launch of Tvito, Petpooja posted a video showcasing the various features of Tvito on its YouTube Channel.

PetPooja – Competitors

Some of the competitors of Petpooja are:

Repeat App
myHQ
FoodDocs
POSist
SlickPOS
Toast
Urban Piper
Vend POS
LimeTray Restuarant POS
GloriaFood

PetPooja – Future Plans

Petpooja’s main aim is to become the country’s one-stop solution for an operating system for all F&B outlets across the world. The company’s innovative and smart products and services have made them one of the leading PoS software companies in the country today.

FAQs

When was Petpooja founded?

PetPooja was founded in 2011.

Who is the founder of Petpooja?

The founder of PetPooja is Parthiv Patel.

Where is the headquarters of Petpooja?

PetPooja is headquartered in Ahmedabad, Gujrat.

Does Petpooja serve only in India?

No, the services of PetPooja are available in UAE & South Africa as well.

October 4, 2022