Tag: paytm UPI

  • Top 12 Best Online Payment Gateways in India 2025

    At present, the world has experienced huge growth in online payments, and with the Covid-19 presence, people preferred to use online payment methods for almost everything as it is safe and secure. More and more people are opting for a cashless way to transfer money. Here, comes the work of the payment gateway. A payment gateway is basically a merchant service that connects the users’ bank accounts with the platform where the users need to transfer their money. A bank may provide a payment gateway to its customers, there is also a specialized financial service provider such as a payment service provider which provides it as a separate service.

    Whether you are a small business or you have an established E-commerce business, good payment service is an essential factor for it. An online payment gateway is a secure and convenient way for a website or online business to accept payments from customers. When a customer makes a purchase on an e-commerce website, they enter their payment information, which is then processed by the payment gateway. The payment gateway verifies the information, checks to see if the customer has the funds available, and then transfers the funds from the customer’s account to the business’s account.

    A payment gateway platform gives authority to the users to conduct an online transaction through various payment modes such as net banking, credit card, debit card, UPI, and other online payment apps. It is a third-party platform that provides the ability for the user to securely transfer their money to the merchant’s payment portal. In this era of the digital world, E-commerce is leading the market. As times are changing fast online businesses are also moving. So, it is important to know about the payment gateways in India.

    In order to use an online payment gateway, you will need to sign up for an account and integrate the payment gateway into your website or online store. This typically involves adding a few lines of code to your website and may also require you to obtain a merchant account.

    There are many different online payment gateways available, each with its own set of features and fees. In this article, we will talk about the top payment gateways in India that allow customers to make payments online. So, let’s take a look at them.

    S.No. Payment Gateway Key Features Transaction Fees
    1 Razorpay Easy integration, supports multiple payment modes, instant settlements 2% per transaction
    2 Instamojo No setup fee, user-friendly dashboard, quick payouts 2% + ₹3 per transaction
    3 Paytm Large user base, supports UPI/wallet/cards, instant refunds 1.99% + taxes
    4 CCAvenue Multiple currency support, advanced fraud detection, recurring billing 2% per transaction
    5 Payflow Easy integration for businesses, seamless checkout experience Varies by plan
    6 Cashfree Instant settlements, API friendly, supports international payments 1.75% onwards
    7 BillDesk Reliable for utility and recurring payments, strong security 1.5% onwards
    8 Atom Supports 100+ payment options, secure and scalable 1.99% onwards
    9 HDFC Bank-backed, secure transactions, easy reconciliation 2% per transaction
    10 PayKun No setup or maintenance fee, multiple payment modes 1.75% per transaction
    11 PayU Easy checkout, supports international cards, fast settlements 2% per transaction
    12 MobiKwik Popular wallet-based gateway, supports UPI, cards, EMI, and Buy Now Pay Later options 1.75% onwards

    Razorpay

    Mobile Applications Google Play Store
    Accepted Payment Methods Domestic and International Credit & Debit cards, EMIs ( Credit/Debit Cards & Cardless), PayLater, Netbanking from 58 banks, UPI and 8 mobile wallets
    Razorpay - best payment gateway in India
    Razorpay – best payment gateway in India

    Razorpay is one of the best payment gateways in India for your business. It was started in 2014. Many entrepreneurs who use Razorpay for their business, have seen some increase in their conversion rate. Razorpay has helped businesses to solve the problem of digital payments. It is due to their smooth user experience. Also, the refund process is easy and automated. If your customer applies for a refund, Razorpay will automatically get the refund, if you set it to, without any extra widget or code. You can use Razorpay Subscriptions to execute the automated recurring transactions on various payment modes, through a platform that’s built for automation.

    Razorpay Features

    • You can improve your business sales as Razorpay provides cashback and discounts to your customers
    • Payment modes include credit cards, debit cards, net banking, payments through UPI, and popular wallets.
    • Razorpay allows you to accept international payments from over 100 countries.
    • Manage your marketplace, automate bank transfers, collect recurring payments, share invoices, and avail working capital loans.

    Instamojo

    Mobile Applications Google Play
    Accepted Payment Methods 170+ payment methods including RTGS/Bank Transfer/NEFT/EMI
    Instamojo - best payment gateway in India
    Instamojo – best payment gateway in India

    Instamojo is one of the top-rated payment gateways in India. It allows businesses to create a business account instantly and the account can also be activated within a few minutes to collect online payments. This is a Bangalore-based company and the target of Instamojo is selling digital goods and collecting payments online. You can enroll yourself at Instamojo with a bank account and start your online selling business. You can also collect payments for physical goods and workshops or events.

    Instamojo Features

    • To set up the payment gateway, no extra payment is needed.
    • Different types of payment methods are available.
    • Special care is being taken for the security of the server.
    • Businesses can create discount codes for their products.

    Comparison between Indian digital payments system Instamojo and Razorpay
    Reviews and features of digital payment apps founded in India, Instamojo pricing, Razorpay pricing, integrations, and solutions for micro and macro enterprises.

    Paytm

    Mobile Applications Google Play and App Store
    Accepted Payment Methods UPI, Debit Card, Credit Card, NetBanking, AMEX/International
    Paytm - payment gateway provider in India
    Paytm – payment gateway provider in India

    Paytm has emerged as a leading payment gateway in India due to its online customer base with the very popular Paytm wallet. It supports domestic credit cards like Visa, MasterCard, Maestro, Amex, Discover, and Diners. With Paytm online transactions can be made anytime and from anywhere. It is the best payment gateway solution provider in India which has served some biggest eCommerce companies.

    Some of the most popular companies which use Paytm are Jabong, OLA, Cleartrips, Redbus, GoIbibo, Zomato, etc.

    How to Create Payment Links from the Paytm Business Dashboard

    Paytm Features

    • The latest technologies are used for secure online transactions.
    • It has the feature of saved cards, where a customer doesn’t have to put their card details again and again.
    • Paytm is not only available as a desktop application but also supports smartphones and tablets.

    Best Wallet Apps in India 2025: Top Mobile & Digital Wallets, UPI Payment Apps & Prepaid Wallets Reviewed
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    CCAvenue

    Mobile Applications Not Available
    Accepted Payment Methods 200+ payment methods including EMI options
    CCAvenue - top payment gateway in India
    CCAvenue – Payment Gateway for Small Business in india

    CCAvenue is an authorized payment gateway provider by Indian Financial Institutions and is known as the most secure and best payment gateway to transact money for online shopping. Customers can make online transactions via Credit Cards, Debit Cards, Net Banking, Digital and Mobile Wallets, Mobile Payment, and Cash Card modes. It offers smooth, fast, and secure transactions to its customers. Currently, CCAvenue powers more than 85% of businesses in India.

    CCAvenue Features

    • CCAvenue provides “Smart Analytics” by which you can see a real-time comprehensive statistical online report and a transparent history of all your transactions.
    • It has a ‘Mobile Checkout Page’ which supports all mobile operating systems.
    • CCAvenue also has CCAvenue In-built Advanced Shopping Cart’, CCAvenue S.N.I.P. ( Social Network In-stream Payments), it is one of India’s first genuine Social Commerce facilities.

    Payflow

    Mobile Applications App Store and Google Play
    Accepted Payment Methods Accept all major debit and credit cards supported by their processor, including Visa, Mastercard®, American Express, Discover, JCB, and Diners Club. Payflow Gateway also supports L2/L3 purchase cards, prepaid cards, foreign currencies, TeleCheck, and ACH.
    Payflow - Best Online Payment Gateways in India
    Payflow Logo

    Payflow is offered by PayPal. It is known for being a secure and open gateway for payments. Payflow accepts all major credit and debit cards. It adds over 173 million customers regularly and supports more than 100 currencies. In India, it is used by Merchants for receiving international payments.

    Payflow Features

    • It accepts and offers different payment methods.
    • The checkout process is customized with the help of APIs.
    • It supports fraud protection services and allows you to install it for an additional fee.

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    Cashfree

    Mobile Applications Google Play Store
    Accepted Payment Methods UPI, EMI, digital wallets, Debit/Credit cards, and 100+ other payment options
    Cashfree - top payment gateway in India.
    Cashfree – top payment gateway in India.

    Cashfree is a low-cost and popular payment gateway in India. Cashfree helps businesses in India to accept payments online from various payment channels. The best thing about Cashfree is that it has direct integration with multiple banks which makes Cashfree a fast and reliable payment gateway. It is the only payment gateway in India that provides a wide range of payment options such as Visa, MasterCard, Maestro, Rupay, and Amex, including 70+ more net banking options. Cashfree also supports UPI, NEFT, IMPS, and PayPal. TDR is the transaction discount rate that every payment gateway charges from the merchants for processing the transactions to their bank account.

    Cashfree Features

    • The setup cost is not needed.
    • Cashfree also supports online wallets like Paytm, PhonePe, and GooglePay.
    • Cashfree is the fastest settlement cycle of 24 hours to 48 hours and also offers popup, iframe and seamless checkout modes

    BillDesk

    Mobile Applications Google Play Store
    Accepted Payment Methods 120+ Credit cards, Debit cards, Banks, Net Banking, Wallets
    BillDesk - online payment gateway provider
    BillDesk – online payment gateway provider

    BillDesk is an Indian online payment gateway company based in Mumbai, India. BillDesk provides bill payment and settlement services to large billers like electricity, water, insurance, and other service providers. BillDesk also provides the ability to customers to decide how and when to make payments. BillDesk is a one-stop solution for customers through which customers can make all their payments at any time and from anywhere.

    BillDesk Features

    • The integration is developer friendly and is quite easy and flexible..
    • BillDesk offers various payment methods.
    • Customers can also receive payment reminders or alerts.

    Atom

    Mobile Applications Google Play Store
    Accepted Payment Methods Visa, Mastercard, Discover and American Express plus Amazon Pay, Apple Pay, Google Pay, PayPal, and Venmo
    Atom Online Payment Gateway
    Atom Online Payment Gateway

    Atom consists of various payment options which accept payment through all major debit cards and credit cards. Atom has completed over 15 million transactions and is used by thousands of merchants across the country. Atom is completely secured as it is backed with PCI DSS version 3.2 and 256-bit encryption which ensures a safe and secure transaction.

    Atom Features

    • Atom provides multiple payment methods.
    • The integration is quite simple and easy.
    • Atom provides invoices after every payment.

    HDFC

    Mobile Applications App Store and Google Play Store
    Accepted Payment Methods All major credit, debit cards and net banking in India, including Visa, MasterCard, Visa Electron, Diners, Rupay, Discover or Maestro
    HDFC Best Online Payment Gateway
    HDFC Best Online Payment Gateway

    HDFC is one of the largest banks in India that offers a payment gateway service for merchants and businesses to accept online payments from their customers. Many organizations like VSNL, Sify, and IRCTC use HDFC. If you want to use HDFC on your website or mobile app, you need to use their EPI payment gateway services. The HDFC Payment Gateway allows merchants to securely accept a wide range of payment options, including credit and debit cards, net banking, and UPI payments. The advantages of the HDFC payment gateway are instant settlement, a 100% chargeback facility, the facility to accept payment in 15 international currencies, easy integration with existing applications, and support for various shopping cart applications.

    HDFC Features

    • The HDFC Payment Gateway supports a wide range of payment options, including Visa, Mastercard, American Express, and Rupay credit and debit cards, as well as net banking and UPI payments.
    • The HDFC Payment Gateway uses 128-bit SSL encryption to secure your transactions and protect your financial information.
    • The HDFC Payment Gateway can be easily integrated with your website or mobile app, allowing you to customize the payment experience for your customers.
    • The HDFC Payment Gateway provides detailed transaction reports and reconciliation tools to help you manage and track your payments.
    • It accepts 15 types of international currencies.
    • It provides 24×7 customer service.

    PayKun

    Mobile Applications Not Available
    Accepted Payment Methods UPI wallet payments, subscription payments, Debit/Credit cards, Master Card, diners club card, net banking, wallets, UPI/BHIM
    PayKun online payment provider
    PayKun online payment provider

    PayKun is an easy solution for online payments for all types of businesses including small businesses, and medium to large. Any kind of merchant including a freelancer, a YouTuber, a blogger, from an eCommerce website or mobile app, an offline and online seller at the shop or showroom, or an individual, every type needs to have an easy hand on the modern technology for the collection of digital payments. It provides free plugins and SDKs readily available on the internet to integrate with all the major platforms of websites and mobile applications.

    PayKun Features

    • Paykun has zero setup fees and zero maintenance fees.
    • It provides different types of payment methods.
    • The server is safe enough to use.

    PayU

    Mobile Applications Google Play and App Store
    Accepted Payment Methods 100 different payment methods are supported, including EMI, UPI, net banking, cards, wallets, Buy Now Pay Later, etc.
    PayU best multi-currency payment gateway
    PayU best multi-currency payment gateway

    PayU (formerly known as PayU Money) is one of the best multi-currency payment gateways to accept online payments. The PayU payment gateway is designed to be secure, reliable, and easy to use for both merchants and customers.

    To use the PayU payment gateway, merchants need to sign up for an account and integrate the payment gateway into their online store or website. This can typically be done through the use of a software development kit (SDK) or by integrating with a payment processor or shopping cart platform. Once the integration is complete, merchants can start accepting payments from customers through the PayU payment gateway.

    You can start accepting payments securely and seamlessly within your iOS, Android, or Windows app, within minutes, with its 100% online hassle-free onboarding process.

    PayU Payment Gateway: What is a payment gateway and how does it work?

    PayU Features

    • PayUMoney supports multi-currency transactions and international credit cards.
    • PayU provides over 100+ payment methods
    • The transaction history is available through PayU.

    Mobikwik

    Mobile Applications Google Play and App Store
    Accepted Payment Methods Supports UPI, MobiKwik wallet, credit/debit cards, net banking, EMI, and Buy Now Pay Later options.
    Mobikwik Best Online Payment Gateway

    MobiKwik (earlier called Zaakpay) is one of the fastest-growing eCommerce payment gateways, helping businesses run smoothly. It focuses on giving users an easy experience by automatically detecting OTP (One Time Password) during payments.

    Some well-known clients include Business World, BlueDart, Uber, and Zomato. Businesses can also integrate this gateway into their website or app with the help of eCommerce development companies.

    Mobikwik Features:

    • Strong PCI DSS security to keep transaction data safe
    • Website analytics to track payment data
    • Supports credit/debit cards, wallets, international cards, UPI, and EMI options

    Conclusion

    The payment gateway has become the most important part of the world of increasing eCommerce businesses. If a business provides a good payment service, it automatically creates a good impression in front of its customers. With the increase of E-commerce businesses in the world, the need for proper payment gateways is also increasing.

    FAQs

    What is a Payment Gateway?

    A payment gateway platform gives authority to the users to conduct an online transaction through various payment modes such as net banking, credit card, debit card, UPI, and other online payment apps.

    Where payment gateways are used?

    Payment Gateways are used mostly used by E-commerce businesses.

    What are some top 5 Payment Gateways?

    The top 5 payments gateways are:

    • Razorpay
    • Instamojo
    • BillDesk
    • Paytm
    • Payflow

    Which is better, Paytm or PayPal?

    The choice between Paytm and PayPal will depend on your specific needs and preferences. It may be helpful to consider factors such as geographical availability, payment methods, fees, and security when deciding which platform is right for you.

    Who regulates payment gateways in India?

    In India, payment gateways are regulated by the Reserve Bank of India (RBI), which is the central bank of the country.

    Which is the cheapest payment gateway in India?

    Cashfree Payment gateway is as of now, one of the cheapest payment gateways in India.

    Is UPI available only in India?

    UPI is not limited to India and has been adopted by some financial institutions and payment service providers in other countries as well such as Bhutan, Nepal, UAE, and the UK.

    Which is better, Razorpay vs Billdesk?

    Razorpay is better for startups and online businesses because it offers easy integration, many payment options, and instant settlements. BillDesk is more suited for large enterprises and utility bill payments due to its reliability and strong security.

    Which is better, HDFC Payment Gateway vs Razorpay?

    Razorpay is better for startups and developers due to its easy setup, modern features, and instant settlements, while HDFC Payment Gateway is ideal for established businesses needing a bank-backed, secure solution.

    Which is the best payment gateway for startups in India?

    The best payment gateway for startups in India is Razorpay because it offers easy integration, multiple payment options, fast settlements, and low setup hassle.

    Which are the payment gateway for website in India?

    Razorpay, PayU, and Cashfree are top payment gateways for websites in India, offering easy integration and fast payments.

    Which is the best payment gateway for online business?

    The best payment gateway for online business in India is Razorpay due to its seamless integration, wide payment options, and quick settlements.

  • For Everyday Payments Under INR 500, Paytm Introduces UPI Lite Auto Top-Up

    Paytm’s parent company, One 97 Communications Limited (OCL), declared on 25 November that Paytm UPI Lite now offers automatic top-up. In order to ensure smooth small-value transactions without requiring a PIN, the feature will enable users to immediately replenish their UPI Lite balance when it drops below a predetermined level. It is perfect for regular daily payments because it allows payments of up to INR 500 each transaction and has a daily cap of INR 2000.

    By doing away with the requirement for a PIN, Paytm UPI Lite simplifies everyday activities like managing subscriptions, paying for transportation, buying groceries, and paying small invoices. Because regular payments are handled via an on-device wallet rather than gaining direct access to the primary bank account, it helps keep bank accounts clear of congestion. 

    UPI Statement Download Feature

    A UPI statement download tool has also been added by the firm, allowing users to view and download comprehensive records of all UPI transactions, including those done through Paytm UPI Lite. According to the firm, the Paytm UPI Lite auto top-up feature is currently available for a limited number of users on Yes Bank and Axis Bank accounts and will shortly be extended to all consumers and the remaining partner banks.

    According to a Paytm spokeswoman, the addition of automatic top-up to Paytm UPI Lite speeds up and simplifies daily payments for everything from daily meals and tea to bus, subway, and car rides. It ensures that tiny, regular transactions don’t overtake the main bank statement by keeping it clear of clutter. Users can efficiently track and manage all of their payments with the Paytm app’s comprehensive UPI statement, which also includes Paytm UPI Lite expenditures.

    Paytm’s Partners

    To facilitate UPI payments, Paytm has worked with institutions such as State Bank of India, HDFC Bank, Axis Bank, and Yes Bank. For peer-to-peer transactions, online and offline payments, self-account transfers, and account balance checks, the platform lets users link their bank accounts and get UPI IDs. It improves the entire payment experience by providing auto-pay, RuPay Credit Card linkage on UPI, and UPI Lite for small-value transactions. According to Paytm, the platform has expanded its reach by enabling international UPI payments in countries including the UAE, Singapore, France, Mauritius, Bhutan, Sri Lanka, and Nepal where UPI is accepted.

    By enabling cashless payments for dining or shopping, the international UPI service streamlines spending at well-known locations across the globe. As leaders in mobile payments, Paytm is excited to provide its services to Indian tourists, particularly as the holiday season draws near, a Paytm representative stated. The company’s dedication to empowering users anywhere in the world is demonstrated by this invention.


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  • Paytm UPI Now Works in UAE, France, and Singapore

    Owned by One97 Communications Limited (OCL), Paytm, the leader in digital payments in India, has extended its offerings to include international Unified Payments Interface (UPI) transactions.

    Paytm users may now use the UPI system to make easy cashless payments in the UAE, Singapore, France, Mauritius, Bhutan, and Nepal, facilitating safe and transparent transactions with foreign retailers who use UPI.

    How it Operates Internationally?

    Travellers can use the Paytm app to instantly activate the international UPI service. A one-time activation connected to the user’s bank account is necessary for the setup. The app will immediately direct users to enable the service when they scan a UPI-enabled QR code overseas. 

    Depending on the length of their travel, customers can designate a usage term, from one day to ninety days, to maintain control and security. In order to prevent unintentional payments to overseas merchants, the feature also permits deactivation upon return to India. Before completing transactions, users are also fully informed about bank conversion costs and exchange rates. 

    How it can Benefit the Travellers?

    By enabling cashless payments for dining or shopping, the international UPI service streamlines spending at well-known locations across the globe. As leaders in mobile payments, Paytm is excited to provide its services to Indian tourists, particularly as the holiday season draws near, a Paytm representative stated. The company’s dedication to empowering users anywhere in the world is demonstrated by this invention. 

    Paytm’s this Year’s Performance

    After the decline brought on by the Reserve Bank of India‘s (RBI) action against Paytm Payments Bank, Paytm is confident that it is back on track. As income increased sequentially, the corporation is credited with reviving the revenue trend. Due to tax ramifications associated with the one-time gain that won’t be evident for several months, it is now unclear whether Paytm’s performance in Q2 has improved over Q1. During the Q2 FY25 earnings call, however, CFO Madhur Deora and founder and CEO Vijay Shekhar Sharma were eager to discuss how Paytm can return to actual profitability.

    The default loan guarantee mechanism in the merchant lending industry took up a large portion of the call. In addition, Sharma asserted that the AI-led efficiency and productivity push and the cross-selling approach received some attention and should lessen Paytm’s need for hiring. As reported by media agencies, Paytm would reimburse its bank or NBFC lending partners for any losses resulting from defaults in its loan portfolio up to a predetermined proportion of the total amount disbursed under a default loan guarantee (DLG), also known as a first loss default guarantee (FLDG).


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  • Paytm Makes it Simple to Track Expenses by Launching the UPI Statement Download Option

    Paytm, a major player in digital payments, has introduced a new feature that lets users download UPI statements straight from the app. By providing transaction data in an easily readable, downloadable PDF format, this update seeks to simplify the process of keeping track of spending and being ready to file taxes.

    The “Balance & History” area of the app is where Paytm users may access the new UPI statement download option. In order to generate comprehensive statements that include transaction amounts, recipient information, bank accounts used, and timestamps, users can choose particular date ranges or even full fiscal years. These documents, which are organised, help users manage their financial records, budget, and keep tabs on their expenditures.

    It is anticipated that both people and tax professionals will find the UPI statement download service very helpful. Users can keep thorough records with this function, which makes tax filing and spending reviews easier.

    Service Will Bring in More Transparency and Help in Managing Finances

    According to a Paytm spokesperson, the service is made to satisfy the demands of consumers who value openness and simplicity in handling their money. The company’s dedication to developing mobile payments motivates it to provide services that make financial management easier and give its customers convenience. The company provides quick access to transaction history through the UPI statement download, enabling consumers to make wise financial decisions.

    Along with this capability, Paytm keeps improving its services by adding features like UPI Lite, which enables uncluttered bank statements for minor transactions under INR 2,000.

     The platform’s reputation as a complete digital payments solution is further supported by its ability to link RuPay Credit Cards with UPI, auto-pay for smooth bill payments, and self-account transfers.

    Paytm Receives NPCI Approval to Onboard New UPI Customers

    Last month,  One97 Communications (OCL), the firm that runs the Paytm brand, announced on 22 October 2024 that it has been given permission by the National Payments Corporation of India (NPCI) to onboard new UPI users.

    In a letter to Vijay Shekhar Sharma, the founder and CEO of the Noida-based company, NPCI chief Dilip Asbe gave the company permission to start onboarding new users. The NPCI’s procedural rules and agreements with Payment Service Provider (PSP) banks govern the permissions.

    According to the filing, “Paytm would like to notify the exchange that the National Payments Corporation of India (NPCI) has authorised the company to onboard new UPI users in accordance with all NPCI procedural standards and circulars, as stated in a letter dated October 22, 2024.” The corporation may see a rise in UPI transaction volumes as a result of the decision to onboard new users. 

    The fintech major’s associate entity, Paytm Payments Bank, was subjected to severe restrictions by the banking regulator in January, which resulted in a substantial decline in its UPI market share. The NPCI’s approval will fume fresh energy into the business operations of Paytm. 


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  • Paytm Case Study: The Journey of India’s Leading FinTech Company

    Paytm is India’s one of the biggest fintech startups founded in August 2010 by Vijay Shekhar Sharma. The startup offers versatile instalments, e-wallet, and business stages. Even though it began as an energizing stage in 2010, Paytm has changed its plan of action to become a commercial centre and a virtual bank model. It is likewise one of the pioneers of the cashback plan of action.

    Paytm has changed itself into an Indian mammoth managing versatile instalments, banking administrations, commercial centre, Paytm gold, energize and charge installments, Paytm wallet and many other provisions which serve around 100 million enlisted clients.

    The areas served by Paytm are India, Canada, and Japan, it is also accessible in 11 Indian dialects. It offers online use-cases as versatile energizes, service charge installments, travel, motion pictures, and occasions appointments. In-store instalments at markets, leafy foods shops, cafés, stopping, tolls, drug stores and instructive establishments can be accessed through the Paytm QR code.

    One 97 Communications, the parent company of Paytm, is all set to raise its capital target of over ₹16,600 crores ($2.2 billion) through an IPO that it had filed earlier in July 2021. Paytm is seeking to raise $25 billion to $30 billion valuation post this IPO.

    According to the organization, more than 7 million traders crosswise over India utilize its QR code to acknowledge instalments straightforwardly into their bank account. The organization uses commercials and pays a special substance to produce income. Let’s look at this detailed case study on Paytm to know more about its growth and future plans.

    Paytm – Latest News
    Origin of Paytm
    Business Model of Paytm
    Business Growth of Paytm
    Expected Future Growth of Paytm
    Why was Paytm Removed from Google Play Store?

    Paytm – Latest News

    1st November 2021 – The much-awaited Paytm IPO was launched with a price band of ₹ ₹2,080-2,150 per share.

    13th October 2021 – Paytm users can now store Aadhaar, driving license, vehicle RC, insurance via Digilocker. Digilocker Mini App on Paytm offers access to these documents to users even when they’re offline or in a low connectivity zone.

    8th October 2021 – Paytm is looking forward to bringing in sovereign wealth funds as anchor investors in the company’s pre-IPO placement.

    5th October 2021 – Switzerland-based insurance giant, Swiss RE might join Paytm’s insurance business’ board.

    3rd October 2021 – Paytm has acquired 100% stakes in CreditMate, a Mumbai-based digital lending startup.

    Origin of Paytm

    The saga and the emergence of Paytm are discussed in this section of the case study of Paytm. It was established in August 2010 with underlying speculation of $2 million by its originator Vijay Shekhar Sharma in Noida, an area nearby India’s capital New Delhi.

    2013

    It began as a prepaid portable and DTH energize stage, and later included information card, postpaid versatile and landline charge installments in 2013. By January 2014, the organization propelled the Paytm pocketbook, and the Indian Railways and Uber included it as an installment option.

    The official launch of Paytm Payments Bank Operations in India
    The official launch of Paytm Payments Bank Operations in India

    It propelled into web-based business with online arrangements and transport ticketing.

    2015

    In 2015, it disclosed more use-cases like instruction expenses, metro energizes power, gas, and water charge installments. Paytm likewise began driving the installment passage for the Indian Railways.

    2016

    In 2016, Paytm propelled motion pictures, occasions, and entertainment meccas ticketing just as flight ticket appointments and Paytm QR. Later that year, it propelled rail bookings and gift vouchers. Paytm’s enrolled client base developed from 11.8 million in August 2014 to 104 million in August 2015. Its movement business crossed $500 million in annualized GMV run rate, booking two million tickets for each month.

    2017

    In 2017, Paytm became India’s first installment application to traverse 100 million application downloads. That year, it propelled Paytm Gold, an item that enables clients to purchase as meagre as ₹1 of unadulterated gold on the web. It additionally propelled the Paytm Payments Bank and ‘Inbox’, and informing stage with in-talk installments among other products.

    2018

    By 2018, it began enabling dealers to acknowledge Paytm UPI and card installments straightforwardly into their financial balances at 0% charge. It likewise propelled the ‘Paytm for Business’ application, enabling traders to follow their installments and everyday settlements instantly. This drove Paytm’s shopper base to more than 7 million by March 2018.

    The organization propelled two new riches—Paytm Gold Savings Plan and Gold Gifting—to rearrange long haul savings. It propelled into diversion and speculations, and stripe alongside AGTech to dispatch the stage of a transportable game Gamepind, and putting in Paytm cash with a venture of ₹9 large integers to bring venture and riches as board items for Indians. In May 2019, Paytm joined forces with Citibank to dispatch credit cards.


    PayTm gets funding from WarrenBuffet
    Berkshire Hathaway (read as Warren Buffet) buys a stake in India’s largestdigital payments company, PayTm cofounded by Vijay Shekhar Sharma. US Based Billionaire investor Warren Buffet’s companyBerkshire Hathway (BRKA)has bought a stake in Paytm, one of the largest digital payment company inIndi…


    Business Model of Paytm

    Paytm or “Payment Through Mobile” is India’s biggest installment, trade, and e-wallet undertaking. It began in 2010 and is a brand of the parent organization One97 Communications, established by Vijay Shekhar Sharma. It was propelled as an online portable energize site and proceeded to change its plan of action to a virtual and commercial centre bank model.

    The organization stands today as one of India’s biggest online portable administrations that incorporates banking administrations, commercial centres, versatile installments, charge installments, and energize. It has so far given administrations to more than 100 million clients.

    Paytm’s enhancement has built a solid reputation and has turned out to be praiseworthy for some in the online installment industry. One of its increasingly vital accomplishments is in its joint effort with the Chinese web-based business Goliath, Alibaba for immense measures of subsidizing.

    Aside from being a pioneer of the cashback plan of action, the organization has been commended for its introduction as a new business able to build huge partnerships in a limited time period.

    Clients of Paytm Business

    Paytm’s core focus is on serving its Indian client base, especially the cell phone clients. Numerous Indian clients saw the computerized world as an opportunity to open a financial balance. Accessing simple online installments missed the mark, and clients wound up with only poor experience. Paytm presented itself as a superior option to deal with such situations.

    Paytm Offers

    A portion of Paytm’s increasingly conspicuous suggestions was reviving the business which was the organization’s underlying administration recommendation.

    At that point, it proceeded to differentiate and progressed to creating more current administrations from any semblance of Paytm Wallet, E-business vertical to Digital Gold.

    These improvements were appreciated in the form of the Chinese mammoth Alibaba’s favours. Immense totals of cash were pumped into Paytm by Alibaba, expanding Paytm’s speculation potential. Paytm used cricket and TV promotion to capture more clients.

    Relationship with Clients

    Paytm Customers - Paytm Case Study
    Paytm Customers

    Paytm has a 24*7 client care focus to interface with its clients. Simultaneously, the vast majority of Paytm administrations are self-served in nature and are open through their foundation straightforward.

    Paytm’s Channel for Business

    Paytm utilizes numerous channels to draw in clients. Aside from its very own site which drives clicks, Paytm has shaped associations with numerous customers and seller destinations that support its endeavour. Demonetization in India enabled the organization to succeed altogether and arrive at new clients too. Disconnected advertising is likewise a piece of their client procurement process.

    Distinct Advantages

    The RBI (Reserve Bank of India) permit fills in as Paytm’s fundamental asset. It should be explicit to Paytm. Different assets like the plan/programming society make it simpler for lower-pay Indians to use Paytm.

    Key Roles

    Paytm, being an innovation stage, dangers perils, for example, security and misrepresentation which is the reason it needs to take viable measures in ensuring its buyer’s cash by improving its security. It is likewise rolling out new improvements inside its foundation to draw in new clients and access their computerized wallets.

    Partners of Paytm

    Paytm accomplices with the banks that give it installment excursions into the financial framework just as escrow administrations. It works together with a heap of associations that accumulate bills and installments from its customers for its administration.

    Structure of Costing

    Paytm serves numerous clients which is the motivation behind why it is so cost-driven. The vast majority of its costs are identified with its foundation and client obtaining. It’s a typical cost-shared by numerous organizations over the reality where client securing cost is significant.

    The cash utilized in this procedure is higher than the income it makes in its underlying buys. Most of its financial limit is to put resources into sloping up of its security and stay away from the danger of misrepresentation, particularly when it needs to deal with more than 65 million clients in its foundation. It incorporates a framework that empowers clients to avoid any tax evasion hazard.

    Revenue Model of Paytm

    The Paytm revenue models come in two structures. Paytm makes commissions from the client exchanges through their utilization of its foundation. Escrow Accounts are the accounts from where it creates their income. Inferable from the non-appearance of its hidden capital, it offers clients no intrigue. Starting in 2018 Paytm has aggregated 3314.8 crore INR in income.

    Paytm Wallet

    Paytm Wallet
    Paytm Wallet

    Paytm wallet is one of Paytm’s best benefits that structures a connection between the bank and the retailers. This semi-shut wallet empowers you to take care of your tabs, pay for your tickets, or pay anyone concerned.

    Paytm wallet separated from its profit, as approved by the RBI, has the advantage of accepting enthusiasm for a purchaser store, much the same as some other Payment Gateways.

    When you store a specific measure of cash in your Paytm wallet, it will at that point set aside that cash in another bank from which it will win enthusiasm eventually.

    It is the Paytm wallet’s fundamental capacity. For instance, suppose you make an installment of Rs. 1000  to a merchant and the vendor makes 10 exchanges to increase Rs. 10,000. If the installment of that sum is made through the Paytm wallet, the Paytm wallet will take a portion of about 1% of the aggregate sum. So the merchant will get around Rs. 9715.

    Mobile Recharge Business

    Paytm Mobile Recharge
    Paytm Mobile Recharge 

    Since its origin in 2010, Paytm’s underlying intention was to give online portable energizing administrations. Its capacity to create income was constantly shortsighted. Paytm’s administration guidelines are as praiseworthy and proficient as those of other telecom specialist co-ops running from Vodafone to Telecom.

    The administrations are without shortcomings and give solace to their clients. As of now, Paytm increases a commission of 2-3% per energize. It is because Paytm, attributable to its support to its client to keep reviving through its foundation, has more grounded power in dealing than different merchants. That is the reason the commission it obtains is so high. This commission from its revive administration fills in as its income.

    These administrations have supported the organization essentially in extending its base and thus, developing exponentially. When the client is fulfilled by the administration or item, he makes an arrival to a similar undertaking in this manner. This way Paytm does client maintenance and produces more traffic. Paytm has used this methodology to further its potential benefit and keeps on reaping positive results.

    Paytm Digital GoldPaytm Digital Gold

    Paytm Gold
    Paytm Gold

    Inferable from its organization with MMTC-PAMP, the outstanding gold purifier, Paytm has propelled “Computerized Gold”. This model enables clients to sell, purchase, or store gold in an advanced stage. Presently, clients need to pay at a rate just to get their gold conveyed to their families.

    Paytm is very much aware of how much gold is put as a resource in India and is completely arranged to develop from this chance. The organization has made eminent arrangements to urge its clients to get their own Gold Bank Accounts individually. This record separated from empowering clients to purchase their gold will likewise furnish clients with simple access to other Paytm administrations.

    Paytm Mall

    Paytm Mall Website
    Paytm Mall Website

    In February 2017, Paytm propelled its Paytm Mall application which enables purchasers to shop from 1.4 lakh enrolled sellers. Paytm Mall is a B2C model enlivened by the model of China’s biggest B2C retail stage, TMall. For 1.4 lakh merchants enlisted, items need to go through Paytm-guaranteed stockrooms and channels to guarantee buyer trust.

    Paytm Mall has set up 17 satisfaction focuses crosswise over India and joined forces with 40+ messengers. Paytm Mall raised $200 million from Alibaba Cluster and SAIF Partners in March 2018. In May 2018, it posted losses of roughly Rs 1,800 crore with an income of Rs 774 crore for money related to the year 2018. Moreover, the piece of the pie in Paytm Mall dropped to 3% in 2018 from 5.6% in 2017.


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    Business Growth of Paytm

    Advanced installments organization Paytm has professed to arrive at gross exchange esteem (GTV) of over $50 billion, while checking 5.5 billion exchanges in FY19. The Delhi NCR-based organization credited this development to the rising appropriation of Paytm over numerous utilization cases, for example, retail installments, expenses, utility installments, travel booking, excitement, games among others. It has as of late propelled membership-based prizes program (Paytm First) to aid development alongside expanding the client maintenance.

    Discussing the feasible arrangements, senior VP of Paytm, Deepak Abbot stated, “We are centred around creating tech-driven arrangements, incorporated client lifecycle the board, upgrading the client experience and growing to Tier 4-5 urban communities. We are certain to accomplish 12 Bn exchanges before the part of the bargain year.” Before a month ago, the Ministry Of Electronics and Information Technology (MeitY) had solicited Paytm to help its objective of encouraging 40 Bn advanced exchanges in FY20.

    The organization shared designs to incorporate man-made brainpower in its model and achieve 2x development this year. Paytm professed to possess half piece of the installment entryway industry in India, with 400 Mn month to month exchanges on the stage.

    Established by Vijay Shekhar Sharma in 2010, Paytm furnishes various new companies and huge organizations with arrangements running from a shareable PaytmQR code to profound coordination.

    It empowers clients to process computerized installments through any favoured installment mode including credit and check cards, net banking, Paytm wallet, and UPI (bound together installment interface). Paytm had likewise propelled its very own installments bank in 2017.

    Paytm Payments Bank is versatile first keep money with zero charges on every online exchange, (for example, IMPS, NEFT, RTGS) and no base equalization prerequisite. For investment accounts, the bank right now offers a loan cost of 4% per annum.

    Expected Future Growth of Paytm

    Computerized installments organization Paytm said it is looking to dramatically increase its exchange volume to 12 billion by part of the arrangement, from 5.5 billion out of 2018-19.

    Paytm checked 2.5 billion exchanges in 2017-18. Paytm said it accomplished gross exchange esteem (GTV) of $50 billion out of 2018-19, as contrasted and $25 billion every year prior. GTV is the estimation of all-out exchanges done on the stage.

    “This expansion is a consequence of the fast development in the reception of Paytm’s computerized installments arrangements crosswise over on the web and disconnected for different use cases including retail installments, charges, utility installments, travel booking, amusement, games and that’s only the tip of the iceberg,”

    The organization said in an announcement. Its membership-based program Paytm First was propelled in March has pulled into equal parts a million supporters, the organization added.

    Paytm has 350 million enrolled clients starting on 5 June, an organization authority said. Paytm offers a variety of installment alternatives that incorporate installment through portable wallets, just like ongoing installment framework Unified Payments Interface (UPI) and web banking.

    The organization has been centred around structure instruments for dealers to streamline their everyday business needs. This has brought about enormous dealers obtaining who are very much furnished with innovation to acknowledge all installment modes (cards, wallet, and UPI). Paytm now intends to concentrate on embracing computerized reasoning and improving the UI.

    Why was Paytm Removed from Google Play Store?

    Paytm India app was removed from Google Play Store because it violated Google guidelines. While other apps like Paytm for Business, Paytm mall, Paytm Money, and a few more were still available. But after a few hours of being taken down, the Paytm app was back on Google Play Store.


    “We have these policies to protect users from potential harm. When an app violates these policies, we notify the developer of the violation and remove the app from Google Play until the developer brings the app into compliance. And in the case where there are repeated policy violations, we may take more serious action which may include terminating Google Play Developer accounts. Our policies are applied and enforced on all developers consistently,” Google Added.

    Paytm’s IPL 2021 Ad taking jibe over the slow payment of Google Pay.

    FAQ

    Is Paytm a fintech company?

    Yes, Paytm is India’s leading and one of the most valued fintech startups founded by Vijay Shekar Sharma in 2010.

    What are the areas served by Paytm?

    Paytm is a leading fintech startup that not only operates in India but it also serves Canada and Japan.

    When was Paytm established?

    Paytm was founded in 2010 by Vijay Shekar Sharma.

    What is Paytm and how does it work?

    Paytm is a leading financial service and bill payments app that offers financial solutions to its customers, offline merchants and online platforms. All you need to do is open the Paytm app on your phone, click on ‘Pay’, and select ‘QR code’. Scan the QR code of the receiver and enter the amount to be paid. The money will be transferred in a few seconds.

    How much does Vijay Shekhar Sharma own in Paytm?

    Vijay Shekhar Sharma currently owns 14.61% of the company.

  • Paytm Launches A Mini App Store For Indian Developers

    The digital payments company Paytm has launched a mini app store in order to support Indian app developers and entrepreneurs. It has now become a direct competitor to the Google play store and its dominance in the market. Paytm has come up with Mini app store, following the temporary ban it faced from Google Play store on 18thSeptember for violating the developer guidelines on real money gaming.

    Phonepe which is Paytm rival, had launched its own in app platform in June 2018, which was later rebranded as PhonePe Switch in October 2019. Instead of giving local apps and developers, Paytm is hosting links to Progressive Web Pages (PWAs) which are light apps that can run within a web browser without requiring any installation.

    Mini apps are custom-built mobile websites that offer users an app-like experience without having to download them, thereby helping users save their data and memory. The mini app store only has a few apps listed, but’s plans to list out 300 services in the coming days. According to Paytm’s press release, the mini app store has been designed to help small developers and businesses in India to set up low cost and easy to build apps using HTML and Javascript.


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    The Listed Apps on Paytm mini app store

    More than 300 apps, including Decathlon, Ola, Rapido, Netmeds, 1MG, Domino’s Pizza, Fresh Menu, NoBroker have joined the Paytm app store. The startup founders such as Paytm’s Vijay Shekhar Sharma and Razorpay’s Harshil Mathur, along with 50 other founders discussed on the possibility of building an Indian app store to challenge Google.

    The various apps that are included into the mini app store
    The various apps that are included into the mini app store

    Paytm said that the Mini app store has been in its beta testing phase with select users in the country for some time and has seen over 12 Million visits in the month of September. It also has apps like AQI monitor, EMI calculator, Mojo Pizza, Horoscope, Speedtest and Unit converter. While more apps are expected to join soon.


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    Google enforcing 30% in app fees in India

    The companies move indicates a fallout from google as it is mandatory for the developers listed on its Play Store to use its billing service. Google charges a 30% commission on any transaction made for a digital product or service through its in app billing system. Paytm aims to help developers in reaching out their products to the masses.

    These apps open within a window inside the Paytm app itself and the listing will also be free. It will also provide developers with free payment avenues including Paytm Wallet, Paytm Payments Bank and UPI. However it should be noted that a 2% extra charge is levied for payments that use credit cards. Paytm is also providing the developers with a dashboard for analytics, payment collection and various marketing tools to better engage with users.

    Accessibility to Mini App store

    To access the Mini App Store, open your Paytm app. On the home page, click on Show More > Mini App Store from the pop-up menu. The portal allows direct access to users to explore, use, and make payments through the apps, without any additional downloads or installs.


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    Indian App makers want an alternatives to Google Play

    When Google had recently accounted that it would enforce its 30% fee for apps, the Indian app developers and entrepreneurs to demand for a national app store alternatives to google play. Google play store then pushed back the 30% commission in India until March 31, 2022. The tech giant says that the delay has been so the Indian developers have enough time to implement the UPI for subscription option that will be made available on Google play.

    When asked about the issue Vishwas Patel, The Chairman of Payments Council of India and a member of IAMAI said that, “Just because Google owns the gate and the gateway to the digital ecosystem of this country they should not act arbitrarily and enforce their rules and regulation that are contrary to our country laws”.


    Google stand in courts is that is does not need RBI authorization as it is not a payment system operator but now it is mandatory that Indian apps use only Google proprietary billing and payments systems. “Google should not exercise its dominant position rather allow a level playing field for everyone” he added.

    The Indian developers plan to lobby the government and come up with an alternative to Google. The business channel ET now also reported that the government is planning to ramp up its Mobile Seva app store, which has mostly catered to MSMEs, to act as an alternative to Google and Apple platform. On twitter, Razorpay founder Harshil Mathur added that, India needs a local app store long-term, as it will otherwise eat up most businesses and asked if anyone trying to build one.

    On 29thSeptember google said that, “Play distributed apps must use Google Play billing and as the method of payment if they require or accept payment for access to features or services, including any app functionality, digital content or goods. This applies only to apps and has been purportedly done to prevent revenue leakages to Google Play from January 2021.”

    The government is reportedly planning to make the Mobile Seva app store mandatory on all smartphones. Paytm recently listed on the store, which mostly has Government apps. In the absence of any legal means, the government will have its work cut out for making a viable alternative to Google and Apple, experts said.

  • Paytm Coming Up With A New Idea To Have Contactless In-Store Ordering For Restaurants

    Indian e-commerce giant Paytm has come up with this new idea of having a ‘contactless in-store ordering’. They said that the idea of Paytm contactless ordering will help in promoting the process of minimum physical contact.

    Paytm in a statement said that they have developed an online menu system where a QR code will be given to the restaurants and the users can scan the QR code which will help them getting the menu on their mobile phones and can place the order without having a contact.

    Paytm will include contactless ordering

    This process of contactless ordering and dining will help to avoid the unnecessary need of touching of the menu that could possibly be unsanitised and there will also be a certain distance maintained between the customers and the waiters.  


    Also Read: Paytm Revolutionizing The Cashless Economy In India [A Case Study]


    Paytm has already introduced the process of contactless payment or billings few years ago. Making a greater hold in the market soon after the demonetization phase.

    As the lockdown has been lifted , Paytm is mainly aiming for the top 30 cities to start with with over one lakh restaurants which will work this way. This concept can be a great success as it is helping the restaurants to restore their business which had been closed for a while.

    This concept of contactless ordering and dining has been brought to stop the spread of coronavirus infection after the reopening of the country. Restaurants have also been told to properly sanitize and create a particular distance between the customers and the owners.


    Also Read: How to Provide a Contactless Experience to your Customers


    Zomato Also Coming Up With A New Idea

    Zomato which is an online delivery platform has also said in a statement that they are working towards adding some new features on their app in which it will allow the diners who are having food in restaurants and placing order can have an online menu which will promote contactless delivery option.

    Statement By Paytm On Contactless Ordering

    Paytm has said that its solution will support all of their payment methods which includes Paytm wallet,  Paytm UPI, net-banking and cards and the orders will be updated time to time as the restaurant changes them.

    “In the first phase, the company is in the process of onboarding over a lakh restaurant which will help them to ensure social distancing amidst covid-19 fears. This, in turn, will also enhance the restaurant’s efficiency and trust for the customers to recover their business while reducing cost overheads,” Paytm spokesperson said in a statement.

    contactless ordering by Paytm

    Paytm also added that it will extend this unique solution to many big franchisees and  dine-in restaurants so that it could reach out to maximum people.

    Paytm Vice-President Nikhil Saigal in a statement said, “We understand that after the lockdown, our country will require a safe dining and food ordering experience. Therefore, we have built this technology to help restaurants and their customers to follow social-distancing norms. With our ‘contactless in-store ordering’, they will avoid touching menu cards and cash for a safer experience”.

    Paytm has been an revolutionary industry for the Indian market. When they brought in the method of online payment services it created a great impact in the market for a while now. When they brought in the concept of online payment it was not a big hit but the promotion of this concept at the right time which was just after demonetization helped them to have a good hold in the Indian market.

    By bringing in this new concept of contactless in-store ordering this can help them creating a good impact in the market once again. At this time of crisis people are looking at the ways which can help promoting the concept of social distancing with no human contact as it has become a necessity now. By launching of this concept it can become a major hit among the people and will also help in promoting this concept.