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Tag: Paytm contactless dining

  • Paytm Contactless Dining: TATA Starbucks Partners Up

    In order to promote social distancing Paytm contactless dining has got it’s first big partnership as big coffee chain TATA Starbucks has come forward to brew up the game. This news has been confirmed by two people who have requested some anonymity.

    Metro Cities Will Have The First Sip Of The Brew

    It won’t be available in all the cities as of now, TATA Starbucks aims to target the metro cities which include New Delhi, Gurugram and Mumbai,  said one person anonymously. Having around 180 stores all over India, they are planning to introduce this feature to all of them. Bengaluru stores have started to adapt this concept and are following these norms.

    Contactless Ordering launched in April
    Paytm and Starbucks brewing up

    Also Read: Paytm Coming Up With A New Idea To Have Contactless In-Store Ordering For Restaurants

    Although, Paytm and Starbucks has not given any statement on this and have not commented anything when asked.

    Can Help Restaurants Gain Trust

    According to current situation, restaurants being in loss and looking for different safety alternatives to grab the attention of customers this can surely be a good alternative. While mostly restaurants offering the takeaway or home delivery services after the lockdown was removed and they came into business again.

    Also Read: Here’s What No One Tells You About Business Model Of Foodpanda

    Gaining trust of the customers for these restaurants is not easy at the moment,  they are trying their every bit so that the customer are less not concerned about the safety being provided by restaurants.

    Now, these restaurants are looking forward to partner up with these online food delivery giants to get more customers and provide them with safe solutions. Minimum physical contact has become a matter of concern and teaming up with online food providers will surely help the restaurants to get back on the track.

    How Does Paytm Contactless Ordering Works

    Paytm came up with the idea in the month of April in which they introduced ‘contactless in-store ordering’. They said that the idea of Paytm contactless ordering will help in promoting the process of minimum physical contact.

    Paytm earlier in a statement said that they have developed an online menu system where a QR code will be given to the restaurants and the users can scan the QR code which will help them getting the menu on their mobile phones and can place the order without having a contact.

    Steps for scan to order

    People can also order their food by not even being present and can go inside and take away their order which will also help in creating a hassle free ordering and no physical contact too.

    Now, with getting a big partner like Starbucks, customers do not need to have any contact and they can have their food while just scanning up the QR code placed on the table of the Starbucks outlet and can go through the menu with the help of the Paytm Application and can pay online through various online options like Paytm Wallet, UPI, cards or net-banking without having any physical contact.

    Starbucks being a good brand name can also grow up their business by gaining the trust of their customers with the help of Paytm contactless ordering. TATA being a 50 percent partner of the starbucks always aims how it can help create a better ecosystem for the customers. With new norms it can help them gain public trust and provide them with better solutions

    A person have given an anonymous statement saying, “Starbucks has usually been shy in partnering with digital payment firms, and this partnership will help Paytm quickly scale up its contactless-dining solution, as it looks to compete against a similar solution from Zomato,”.

    The post covid phase will come with new challenges with each and every passing days, the food business is facing a lot of backlash with this different kind of world. It is a tough road for all the food giants. But coming up with these new steps are a hope of getting better and provide better to their customers. Gaining the trust of the customers and trying to develop a good relationship again and ensuring them safety is what all the food giants are focusing on.

  • Paytm Coming Up With A New Idea To Have Contactless In-Store Ordering For Restaurants

    Indian e-commerce giant Paytm has come up with this new idea of having a ‘contactless in-store ordering’. They said that the idea of Paytm contactless ordering will help in promoting the process of minimum physical contact.

    Paytm in a statement said that they have developed an online menu system where a QR code will be given to the restaurants and the users can scan the QR code which will help them getting the menu on their mobile phones and can place the order without having a contact.

    Paytm will include contactless ordering

    This process of contactless ordering and dining will help to avoid the unnecessary need of touching of the menu that could possibly be unsanitised and there will also be a certain distance maintained between the customers and the waiters.  

    Also Read: Paytm Revolutionizing The Cashless Economy In India [A Case Study]

    Paytm has already introduced the process of contactless payment or billings few years ago. Making a greater hold in the market soon after the demonetization phase.

    As the lockdown has been lifted , Paytm is mainly aiming for the top 30 cities to start with with over one lakh restaurants which will work this way. This concept can be a great success as it is helping the restaurants to restore their business which had been closed for a while.

    This concept of contactless ordering and dining has been brought to stop the spread of coronavirus infection after the reopening of the country. Restaurants have also been told to properly sanitize and create a particular distance between the customers and the owners.

    Also Read: How to Provide a Contactless Experience to your Customers

    Zomato Also Coming Up With A New Idea

    Zomato which is an online delivery platform has also said in a statement that they are working towards adding some new features on their app in which it will allow the diners who are having food in restaurants and placing order can have an online menu which will promote contactless delivery option.

    Statement By Paytm On Contactless Ordering

    Paytm has said that its solution will support all of their payment methods which includes Paytm wallet,  Paytm UPI, net-banking and cards and the orders will be updated time to time as the restaurant changes them.

    “In the first phase, the company is in the process of onboarding over a lakh restaurant which will help them to ensure social distancing amidst covid-19 fears. This, in turn, will also enhance the restaurant’s efficiency and trust for the customers to recover their business while reducing cost overheads,” Paytm spokesperson said in a statement.

    contactless ordering by Paytm

    Paytm also added that it will extend this unique solution to many big franchisees and  dine-in restaurants so that it could reach out to maximum people.

    Paytm Vice-President Nikhil Saigal in a statement said, “We understand that after the lockdown, our country will require a safe dining and food ordering experience. Therefore, we have built this technology to help restaurants and their customers to follow social-distancing norms. With our ‘contactless in-store ordering’, they will avoid touching menu cards and cash for a safer experience”.

    Paytm has been an revolutionary industry for the Indian market. When they brought in the method of online payment services it created a great impact in the market for a while now. When they brought in the concept of online payment it was not a big hit but the promotion of this concept at the right time which was just after demonetization helped them to have a good hold in the Indian market.

    By bringing in this new concept of contactless in-store ordering this can help them creating a good impact in the market once again. At this time of crisis people are looking at the ways which can help promoting the concept of social distancing with no human contact as it has become a necessity now. By launching of this concept it can become a major hit among the people and will also help in promoting this concept.