Tag: Online Gaming Industry

  • Zupee: Where Classic Games Meet Skill and Innovation

    Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations.

    Offering a unique twist on beloved games like Ludo and Snakes & Ladders, Zupee delivers easy-to-learn, quick gameplay while ensuring a delightful user experience. With a focus on responsible gaming, safe transactions, and cutting-edge partnerships, Zupee has grown exponentially, becoming a leading name in the Indian gaming market.

    In this article, let’s explore the world of Zupee—its founders, History, Startup story, business and revenue model, funding, growth, and all the information about the company.

    Zupee – Company Highlights

    Name Zupee
    Headquarters Gurugram
    Sector Media and Entertainment
    Founders Dilsher Malhi and Siddhant Saurabh
    Founded 2018
    Valuation $600 million (2022)
    Website Zupee.com

    Zupee – About
    Zupee – Industry
    Zupee – Founders and Team
    Zupee – Startup Story
    Zupee – Mission and Vision
    Zupee – Name, Tagline and Logo
    Zupee – Business Model
    Zupee – Revenue Model
    Zupee – Challenges Faced
    Zupee – Funding and Investors
    Zupee – Financials
    Zupee – Advertisements and Social Media Campaigns
    Zupee – Awards and Achievements
    Zupee – Competitors
    Zupee – Future Plans

    Zupee – About

    Zupee is a rapidly expanding online gaming platform from India. It focuses on skill-based games that add fun to your daily routine. 

    Whether you’re in the mood for a free game or looking to try your luck in a pay-to-play option, Zupee has something for everyone. Their standout offering is Ludo, a favorite among users. As one of the leading players in India’s casual and board games space, Zupee combines entertainment with challenge, making each gaming experience engaging and enjoyable. 

    Plus, all their games are certified by the All India Gaming Federation (AIGF), ensuring they meet the criteria for skill-based play.

    Zupee – Industry

    The gaming industry in India is on an upward trajectory, emerging as a powerhouse in the global market. Here’s a closer look at what makes this sector so exhilarating:

    • Leading Mobile Gaming Market: India ranks as the world’s largest mobile gaming market, showcasing impressive app download statistics that reflect the growing interest among gamers.
    • Booming Revenues: In 2022, transaction-based game revenues surged by 21% compared to the previous year. Projections suggest a continued growth rate of 20% by FY25, with the market poised to reach INR 231 billion.
    • Fantasy Sports Leader: With a user base of 180 million, India boasts the largest fantasy sports market globally. This segment is expected to grow at a compound annual growth rate (CAGR) of 33%, aiming for INR 25,300 crore by FY27.
    • Investment Surge: Over the last five years, the Indian gaming industry attracted a remarkable $2.8 billion from domestic and international investors. Notably, funding escalated by 380% since 2019, with a 23% increase from 2020 alone.

    Government Initiatives to Boost Growth

    • The Indian government is actively investing in the future of gaming:
      • Establishing a National Animation, Visual Effects, Gaming and Comic (AVGC) Centre of Excellence in partnership with IIT Bombay.
      • Karnataka and Telangana are implementing dedicated AVGC policies at the state level.
      • An AVGC Task Force will be formed to unlock the sector’s full potential.
    • Rising Unicorns: India has already produced three gaming unicorns: Game 24X7, Dream11, and Mobile Premier League, reflecting the industry’s growing economic impact.

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    Current Challenges and Future Prospects

    • Despite the recent implementation of a 28% goods and services tax (GST) on gaming, the industry remains optimistic. Current estimates value the sector at approximately $3.1 billion, with projections indicating it could reach $8.92 billion within the next five years.
    • Real Money Gaming (RMG) Dominance: The RMG sector is a major revenue generator, accounting for 83-84% of total revenue. With around 100 million online gamers, including 90 million who are willing to pay, this segment continues to thrive.

    However, the introduction of a blanket tax without distinguishing between skill and chance games has added pressure on the industry, as skill gaming platforms previously operated under an 18% GST on platform fees, known as Gross Gaming Revenue (GGR).

    Zupee – Founders and Team

    Dilsher Singh Malhi

    Dilsher Singh Malhi - Founder and CEO, Zupee
    Dilsher Singh Malhi – Founder and CEO, Zupee

    As the founder and CEO of Zupee, Dilsher Singh Malhi has a remarkable journey that began with his graduation from IIT Kanpur in 2017, where he earned a B.Tech in Chemical Engineering. During his time at IIT, he led the Simutech Club, offering students a platform to explore projects in chemical engineering. Dilsher also discovered his true passion—psychology. He realized that understanding human behavior is incredibly complex, requiring knowledge from multiple fields of science to gain a deeper insight into the human mind. This complexity and the intricate nature of human behavior have fascinated him ever since. If that’s not enough, Dilsher’s academic pursuits also took him to Switzerland, where he worked as a Research Associate at EPFL.

    When he’s not innovating in the gaming world, Dilsher enjoys gaming, delving into books, and exploring human behavior psychology. An avid NBA fan, he dreams of catching a game at Madison Square Garden soon!

    Siddhant Saurabh

    Siddhant Saurabh - Co-founder and CTO, Zupee
    Siddhant Saurabh – Co-founder and CTO, Zupee

    Siddhant Saurabh, the co-founder and CTO of Zupee, completed his B.Tech in Computer Science and Engineering from IIT Kanpur in 2016. 

    A true tech guru, Siddhant is a music enthusiast and can often be found at work sporting a pair of headphones, immersed in his favorite tunes. His passion for technology and music blends perfectly to fuel the innovative spirit at Zupee!

    Zupee – Startup Story

    Launched in 2018 by the dynamic duo Dilsher Singh and Siddhant Saurabh, Zupee is a cutting-edge gaming platform that aims to transform the real money gaming landscape. Zupee initially gained significant success as a quizzing game. It was highly engaging and people loved it, leading to impressive top-line growth. While they were still figuring out the best ways to monetize and scale that model, they made a bold decision to pivot by shifting focus to more casual, culturally familiar games like Ludo, which marked a major turning point. This move laid the foundation for the platform’s evolution.

    Driven by the iconic Bollywood adage, “Zindagi lambi nahi, badi honi chahiye,” Dilsher launched Zupee with a mission to create a product that brings joy and enhances the quality of life. On the other hand, Siddhant is the mastermind behind the sleek, user-friendly app that has captivated a growing audience. He designed a tech stack architecture that is both elegant and robust, ensuring seamless service for Zupee’s expanding user base.

    Today, Zupee offers a variety of games, many of which have performed exceptionally well, establishing it as a versatile platform in the gaming space.


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    Zupee – Mission and Vision

    Mission of Zupee

    At Zupee, their mission is to provide easy-to-learn and entertaining games that bring joy to players of all ages. They strive to create a unique gaming experience by adding innovative twists to beloved classics like Ludo and Snakes & Ladders, ensuring that fun and entertainment are accessible to everyone. Their goal is to cultivate a welcoming environment where gaming transcends barriers, allowing all users to connect, play, and enjoy.

    Vision of Zupee

    The vision at Zupee is to be the leading platform for casual gaming, where familiar games are reimagined for a modern audience. They aspire to be a one-stop destination for fun and entertainment through our super app, providing a seamless experience that engages and delights users. By continuously enhancing our offerings and staying true to their brand values, they aim to redefine the gaming landscape and foster a vibrant community of gamers.

    Zupee Old Logo and Zupee New Logo
    Zupee Old Logo and Zupee New Logo

    Zupee introduced its new brand identity, marking a significant step in its journey to deliver a positive, unique, and engaging experience for all its users with a refreshed logo and a bold, energetic color palette that embodies the vibrant gaming spirit.

    Zupee’s new logo perfectly captures the essence of joyful moments, featuring a vibrant spark integrated into a bold “Z” letterform. This playful design exudes energy and enthusiasm, reflecting the brand’s commitment to fun and engaging experiences. The accompanying logotype is dynamic and approachable, showcasing friendly quirks that echo the lively spark in the symbol. Together, these elements create a logo that is bright, delightful, and distinctly representative of Zupee.

    Zupee – Business Model

    Here’s a closer look at the key components of Zupee’s business model:

    • Skill-Based Gaming: Zupee revolutionizes classic board games by introducing skill elements. As the first online gaming platform to do so, Zupee enhances the traditional Ludo experience with strategic elements from the get-go, making gameplay more engaging and competitive.
    • Responsible Gaming: Player safety is a top priority at Zupee. To promote responsible gaming, all games are designed to be short, typically lasting between 8 to 10 minutes. This encourages players to take regular breaks, fostering a healthier gaming environment.
    • Strategic Partnerships: Zupee has formed partnerships with major players in the industry, including Reliance Jio Platforms, to distribute its content to Jio phone users, expanding its reach and accessibility.
    • Safe Money Transactions: Zupee ensures secure financial transactions for its players. With partnerships in place, users can conveniently add funds to their game wallet using various methods, including UPI, bank accounts, e-wallets, and debit/credit cards, guaranteeing a smooth and secure gaming experience.

    With this robust business model, Zupee not only enhances the online gaming landscape but also prioritizes player engagement and safety, ensuring an enjoyable experience for all users.

    Zupee – Revenue Model

    Zupee’s Super App

    Zupee has erased the hassle of downloading individual games. With their new super app, a player can now access all their favorite games—and any exciting new launches—all in one place. 

    The super app is designed to give you seamless access to a delightful gaming experience, reinforcing our commitment to keeping fun and entertainment at your fingertips.

    Popular Games on Zupee
    Popular Games on Zupee

    With just one app available on both Android and iOS, a player can dive into a variety of thrilling games. Here are six popular titles they can enjoy through Zupee’s super app:

    • Ludo Supreme: A time-based game featuring dice (iOS & Android)
    • Ludo Ninja: A limited move-based game without dice (Android)
    • Ludo Turbo: A limited move-based game with dice (Android)
    • Snakes and Ladders Plus: A unique multi-token format for a limited move-based game (Android)
    • Trump Card Mania: A round-based game with an exciting IPL twist (Android)

    Zupee games can be played for free or with an entry fee, allowing an individual to win up to INR 10 lakh! Plus, they can easily withdraw their winnings via net banking or UPI, making their gaming experience smooth and rewarding.

    Zupee – Challenges Faced

    Zupee, while thriving in the online gaming space, has encountered several challenges that impact user experience and growth. 

    • Fraud Detection: Zupee faced stagnant organic traffic growth, making it challenging to pinpoint the sources of their user engagement. The team noticed that multiple ad networks were distorting organic traffic numbers through click flooding and spamming, leading to confusion about the true origins of their traffic. Many ad networks exhibited rejected install rates as high as 30%. To combat this, Zupee collaborated with Adjust to detect and eliminate fraudulent activities in real time, ensuring that their datasets remained clean. They began optimizing campaigns at a sub-publisher level, which enabled them to identify the most effective channels for their marketing spend. As a result, Zupee improved and scaled user acquisition by 25% with Adjust’s attribution capabilities.
    • Login Issues: Users have also encountered login challenges, such as delays in receiving One-Time Passwords (OTPs), entering incorrect OTPs, server downtime, or using outdated app versions. Adding a new game to the platform adds a layer of complexity to this process. Integrating a new game feels similar to plugging a USB device into a computer — it’s designed to be a plug-and-play experience. The process involves developing the game, which includes creating a game sub-APK and backend services. 
    • Cost Control: As Zupee expanded its reach, operational costs began to rise sharply. To manage these costs, the company turned to Liftoff’s Demand-Side Platform (DSP) to run programmatic campaigns for one of its games. This strategy resulted in improved installation rates while optimizing advertising expenditures.
    • Network Issues: Users of Zupee have reported experiencing various network-related problems, including slow loading times, connection errors, frequent disconnections, and other network-related disruptions. These issues can detract from the overall gaming experience, making it essential for Zupee to continually enhance its infrastructure.

    Zupee – Funding and Investors

    Zupee has raised a total of $121 million through 5 funding rounds, with the most recent round completed on January 5, 2022. The funding details of Zupee are as below:

    Date of Funding Funding Amount Round Name Investors
    August 5, 2022 $72 million Series B Nepean Capital, AJ Capital Partners
    August 17, 2021 $31 million Series B WestCap, Tomales Bay Capital
    January 11, 2021 $10 million Series A WestCap, Z47
    March 10, 2020 $8 million Series A Z47, Alpha Wave Global
    April 10, 2019 $1 million Seed Funding Smile

    Zupee – Financials

    Zupee turned profitable in FY24, marking its first full year of profitability since inception in 2018. It posted a profit after tax (PAT) of INR 146 Cr in FY24 as against a loss of INR 36 Cr in the previous fiscal year, as revenue zoomed. Its top line surged 36.5% to INR 1,123 Cr from INR 823 Cr in FY23.

    It is pertinent to mention that the GST Council imposed a 28% GST on the full face value of bets, effective from October 1, 2023. As such, the FY24 financials only reflect the impact of this change for six months. The full-year impact of the new GST framework will be seen in FY25 numbers.

    Zupee’s total expenses grew 11.7% to INR 1,019 Cr during the year under review from INR 911.9 Cr in FY23. The gaming platform’s employee benefit expenses rose to INR 107 Cr from INR 96 Cr in FY23. It is pertinent to mention that MPL also achieved breakeven in FY24, reporting an adjusted EBITDA of $0.2 Mn (around INR 1.7 Cr). Its revenue from operations grew 22.2% to INR 1,068 Cr in FY24 against INR 873.7 Cr in FY23.

    Zupee – Advertisements and Social Media Campaigns

    Sadiyon Se India Ka Apna Game - Zupee Campaign
    Sadiyon Se India Ka Apna Game – Zupee Campaign
    • Featuring Saif Ali Khan, Sunil Grover, Mouni Roy, Vijay Raaz, and Abhay Deol, the campaign titled “Sadiyon Se India Ka Apna Game” aims to generate widespread excitement by taking viewers on a captivating journey from the Stone Age to the digital era, uniting everyone in their shared love for Ludo. With vibrant visuals and clever storytelling, it cleverly chronicles the evolution of Ludo through the ages, blending engaging narratives with humor, and ultimately showcasing its contemporary skill-based version of Zupee.
    • To enhance campaign performance, Zupee utilized Taboola SmartBid, an automated bidding technology that analyzes campaign and conversion data within Taboola’s network. This technology predicts the likelihood of user conversion for every impression, allowing for more efficient and effective advertising strategies.
    • Zupee leveraged Taboola’s 15-second motion ad format and sponsored content to effectively scale its user acquisition efforts on premium publisher sites throughout the open web. The quality of users gained through Taboola was noteworthy, characterized by high retention rates and a low incidence of fraud.

    Zupee – Awards and Achievements

    Zupee’s ‘India Ka Apna Game’ campaign has garnered two prestigious accolades!

    • They proudly secured the Marketing Award from Business World and the PR Award from IPRCCA, further highlighting the success of their campaign.
    • Zupee has achieved outstanding recognition at the esteemed IMAGEXX2023 Awards by ADGULLY for their campaign, ’10 minute me Game ho jaega’.

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    Zupee – Competitors

    Their immediate competitors include:

    Zupee – Future Plans

    Zupee’s future plans include diversifying its game offerings by adding fantasy games and card games like poker and rummy. They also plan to focus on innovation, compliance, and responsible gaming. Additionally, Zupee is working on building a more equitable workplace by prioritizing diversity, fair compensation, and equal access to growth opportunities

    FAQs

    What is Zupee?

    Zupee is a rapidly expanding online gaming platform from India. It focuses on skill-based games that add fun to your daily routine. 

    Who is Zupee owner?

    Dilsher Singh Malhi and Siddhant Saurabh are the founders of Zupee.

    When was Zupee founded?

    Zupee was founded in 2018.

    Who are the main competitors of Zupee?

    The main competitors of Zupee include Dream11, MPL, Gameloft, LOCO, and others.

  • GST Shockwave Hits IPL 2024 Marketing Fund for Fantasy Gaming Apps

    The recent imposition of a 28% GST on fantasy gaming apps in India has disrupted the industry, particularly during the Indian Premier League (IPL) 2024 season.

    This unexpected move has hindered marketing efforts and user engagement strategies, posing significant challenges for fantasy gaming platforms during one of the most anticipated sporting events of the year.

    The high tax rate imposed by the Centre has caught many gaming operators off guard, compelling them to reassess their strategies and business models.

    Previously, these platforms were operating without any tax implications, but since October 2023, the sector has faced a significant financial burden. 

    The implementation of the 28% Goods and Services Tax (GST) translates to users needing to allocate Rs 28 for every Rs 100 spent on online games, regardless of their skill-based or chance-based nature. 

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    Why Is GST a Deterrent?
    How Did Fantasy Gaming Begin?
    Impact of the GST on Fantasy App Operators
    Who Are the Key Players in the Fantasy App Business?
    Potential Consequences for Fantasy App Users
    Responses From Fantasy App Operators and Industry Experts
    Exploring Alternative Revenue Models for Fantasy Apps
    Marketing Strategy for Fantasy Apps During Ipl With Gst in Place
    The Future of Fantasy Apps in the Wake of the GST
    Tips for Fantasy App Operators to Navigate the Changing Landscape
    Strategies for Fantasy App Users to Continue Enjoying the Ipl Season
    Adapting to the New Reality of Fantasy Apps in the Post-gst Era

    Why Is GST a Deterrent?

    This tightened taxation policy has raised concerns among gaming companies, particularly regarding its adverse effects on their ability to invest in new game development, hindered cash flows, and constrained business expansion opportunities. 

    Compounded with the current IPL season, where marketing budgets are already constrained due to the tax implications, gaming companies find themselves facing additional challenges in promoting their platforms and attracting users.

    In October 2023, the blanket GST tax was implemented by the Indian government to streamline taxation and bring more transparency to the booming fantasy gaming industry. 

    According to a report by the All India Gaming Federation, India’s online gaming market has experienced remarkable growth in recent years. It is forecasted to surge from USD 1.6 billion in 2022 to a projected USD 5 billion by 2025. This growth is attributed to the rising penetration of smartphones and the internet across the country.

    While the intention behind the move may be noble, its consequences for fantasy app operators and users have yet to be fully realized. Before learning further about the implications, let’s delve into the history and origin of fantasy gaming operations.


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    How Did Fantasy Gaming Begin?

    Fantasy sports involve creating teams of real players from different sports and earning points based on their actual game performance. It started after World War II, initially focusing on golf, then expanding to football and baseball.

    With digital advancements, fantasy sports have become a big industry. Applications now support multiple games, including popular franchise-based leagues like the NBA (National Basketball Association), AFL (Australian Football League), NRL (National Rugby League), and IPL (Indian Premier League). Dedicated game lobbies for these tournaments have further expanded the fantasy sports market.

    As per a recent study released by Allied Market Research titled ‘Opportunity Analysis and Industry Forecast, 2021–2027,’ the worldwide fantasy sports market was valued at USD 18.6 billion in 2019 and is anticipated to attain USD 48.6 billion by 2027, showcasing a compound annual growth rate (CAGR) of 13.9% from 2021 to 2027.

    Fantasy sports platforms team up with big sports leagues like the ICC Cricket World Cup, the Indian Premier League (IPL), and the Pro Kabaddi League to get more visibility and connect with a larger audience. These partnerships also boost user engagement and participation. However, during IPL 2024, fantasy gaming apps are finding it difficult to maintain their marketing and sponsorship efforts as they grapple with the burden of GST.

    Indian Online Gaming Sector from the Year 2019 to 2023 With Forecasted Value for the Year 2025
    Indian Online Gaming Sector from the Year 2019 to 2023 With Forecasted Value for the Year 2025

    Impact of the GST on Fantasy App Operators

    The rate of GST tax has left fantasy app operators scrambling to assess its impact on their businesses. 

    The sudden increase in tax rates from zero to 28% has significantly increased their operational costs. This, in turn, may lead to a decrease in revenue and profitability for these platforms.

    According to market reports, more than four months following the enforcement of a 28% GST on the sector, gaming companies have witnessed a staggering increase in operating costs, ranging from 4x to 6x. This surge in costs has significantly impacted profitability, leading to diminished or non-existent returns for many players in the industry.

    As per Inc42 Weekly Brief, over 500 employees were laid off by Mobile Premier League (MPL), Hike (Rush), and Spartan Poker, with Bengaluru-based Gameskraft‘s Gamezy Fantasy, MPL-backed Striker, Fantok, and Quizzy ceasing operations.

     “The new rules will increase our tax burden by as much as 350-400%. As a business, one can prepare for a 50% or even a 100% increase, but adjusting to a sudden increase of this magnitude means we need to make some very tough decisions,” the co-founders said in an email to the employees,” MPL CEO and co-founder Sai Srinivas had said in an internal email to employees.

    Who Are the Key Players in the Fantasy App Business?

    App Name Ratings Type
    Big Cash 4.7 Stars Multi-Gaming RMG
    Dream 11 4.5 Stars Fantasy Gaming
    My Team 11 4.3 Stars Fantasy Gaming
    MPL 4.1 Stars Multi-Gaming RMG
    Howzat 4.4 Stars Fantasy Cricket Gaming
    Fan2Play 4.3 Stars Fantasy Cricket Gaming
    Paytm First Games 2.7 Stars Multi-Gaming RMG
    BalleBaazi 3.3 Stars Multi-Fantasy Gaming
    Vision11 2.3 Stars Fantasy Cricket Gaming
    11Wickets 4.1 Stars Multi-Fantasy Gaming

    The higher tax rate means that fantasy app operators may have to make tough decisions such as reducing marketing budgets, cutting down on user acquisition initiatives, laying off employees to streamline costs, or even increasing the fees charged to users. 

    All of these measures could have a negative impact on the overall user experience and may deter new users from joining these platforms.

    Potential Consequences for Fantasy App Users

    The retrospective GST tax has the potential to affect fantasy app users in several ways. 

    Firstly, the increased costs incurred by app operators may be passed on to the users, making participation in fantasy games more expensive. This could lead to a decline in user engagement, as players may be hesitant to spend more money on these platforms.

    Additionally, the higher tax rate may also result in reduced prize pools and rewards for winners. Fantasy app operators, burdened by the additional tax liability, may be forced to cut back on offering attractive incentives to users

    This could further dampen the enthusiasm of fantasy gaming enthusiasts and discourage them from actively participating in the games.

    A media report quoted Aman Gupta, VP of Finance at Witzeal Technologies, a new-age gaming tech company, as saying, “Already, several startups in the gaming sector have ceased operations following the 28% GST adjustment. If the government’s anticipated review post-March fails to yield favorable results, I anticipate dire consequences for numerous gaming companies, including major players.

    With the Lok Sabha polls announced and the government in election mode, it’s unlikely there will be any changes to the GST rate for fantasy gaming before June.


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    Responses From Fantasy App Operators and Industry Experts

    Fantasy app operators have expressed concerns about the GST tax and are seeking solutions. Many are disappointed with the abrupt implementation of the tax and are urging a reconsideration of the tax rate.

    Industry experts have also weighed in on the matter, highlighting the need for a balanced approach that takes into account the impact on both operators and users. 

    With around 71 show-cause notices issued by the government and approximately Rs 1.12 lakh crore at stake, clear regulations and a unified legal approach nationwide are crucial.

    Forecasts suggest that revenues from this sector are poised to reach an impressive Rs 29,000 crore.

    The industry suggests that a lower tax rate or a phased implementation could help mitigate the negative consequences of the tax and ensure the continued growth of the fantasy gaming industry.

    Our legal advisors have indicated that the current environment creates uncertainties that we cannot ignore. The recent imposition of a 28% GST on the entire realized amount, coupled with high TDS and issues related to payment gateways, has further compounded these challenges. Additionally, the substantial cost of customer conversion has placed a significant strain on our resources,” a social gaming platform, FanTok said on the professional networking site LinkedIn before ceasing its operations temporarily.

    Exploring Alternative Revenue Models for Fantasy Apps

    To overcome the challenges posed by the retrospective GST tax, fantasy app operators are exploring alternative revenue models

    One such model is the introduction of in-app purchases or subscriptions. By offering additional features or premium content at a nominal cost, operators can generate revenue without solely relying on participation fees.

    Another approach is strategic partnerships and sponsorships. Fantasy app operators can collaborate with brands and advertisers to create mutually beneficial campaigns. 

    This not only diversifies their revenue streams but also enhances the overall user experience by providing engaging and relevant content.

    Marketing Strategy for Fantasy Apps During IPL With GST in Place

    Opt-In Registration Campaigns

    Launch enticing campaigns across digital channels to encourage users to subscribe for SMS and WhatsApp updates, emphasizing real-time updates and exclusive offers.

    Timely Updates and Reminders

    Send regular updates on IPL matches, trade deadlines, and player news directly to subscribers’ phones to keep them engaged and informed throughout the season.

    Exclusive Offers and Discounts

    Offer special promotions, such as discounted entry fees and referral bonuses, exclusively to subscribers to incentivize participation and foster loyalty.

    Real-Time Player Insights

    Deliver instant updates on player performance, injuries, and trade rumors to empower users to manage their fantasy teams effectively.

    Interactive Engagement

    Engage subscribers with interactive contests, polls, and surveys related to IPL matches, rewarding active participation and valuable feedback.

    Responsive Customer Support

    Utilize SMS and WhatsApp for quick and convenient customer support, addressing queries and resolving issues promptly to enhance user experience.

    Strategic Cross-Promotions

    Partner with sports brands and media outlets to amplify reach and promote the fantasy app’s subscription service, leveraging collaborative opportunities during the IPL season.

    Implementing these strategies will enable fantasy apps to leverage SMS and WhatsApp marketing effectively, driving user engagement and participation despite the challenges posed by GST implementation.

    The Future of Fantasy Apps in the Wake of the GST

    The fate of fantasy apps in this Indian Premier League season and beyond hinges on their ability to adapt to the new tax regime. 

    While the initial shock of the retrospective GST tax may have caused disruptions, operators and users alike are resilient and eager to find viable solutions.

    Despite the challenges, the IPL season remains an evergreen golden opportunity for fantasy app operators to attract new users and retain existing ones. 

    The thrill of the games and the spirit of competition continue to captivate cricket fans, making fantasy apps an enticing platform for engagement and entertainment.


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    Tips for Fantasy App Operators to Navigate the Changing Landscape

    To navigate the changing landscape of the fantasy gaming industry, app operators need to be proactive and strategic. 

    Here are some tips to help them stay ahead:

    Focus on User Retention

    Prioritize the needs and preferences of existing users by enhancing their experience through personalized recommendations, rewards, and exclusive content.

    Invest in Marketing

    Despite the increased tax burden, allocate a portion of the budget to marketing efforts, targeting potential new users and expanding the user base.

    Leverage Data Analytics

    Utilize advanced analytics tools to gain insights into user behavior, preferences, and trends. This data can be used to refine marketing strategies and improve the overall user experience.

    Strategies for Fantasy App Users to Continue Enjoying the IPL Season

    For fantasy app users, the retrospective GST tax shouldn’t deter them from enjoying the IPL season and participating in their favorite games. 

    Here are some strategies to make the most of the season:

    Plan your Budget

    Set a budget for fantasy gaming and stick to it. Be mindful of the increased costs due to the tax and allocate your funds accordingly.

    Explore Alternate Platforms

    Consider trying out different fantasy apps to find the one that offers the best value for your money.

    Take Advantage of Promotions

    Keep an eye out for promotions and special offers from fantasy app operators. They may provide an opportunity to maximize your winnings and offset the increased costs.

    Adapting to the New Reality of Fantasy Apps in the Post-GST Era

    The retrospective 28% GST tax has undoubtedly posed challenges for fantasy app operators and users alike. However, it is crucial to adapt to the new reality and find innovative solutions to sustain the growth and popularity of fantasy gaming.

    While the fate of fantasy apps in this IPL season remains uncertain, one thing is clear – the spirit of competition and the love for cricket will continue to drive users towards these platforms. 

    By embracing change, exploring alternative revenue models, and prioritizing user experience, fantasy app operators can weather the storm and emerge stronger than ever. 

    With Dream11 already having a big piece of the pie, smaller companies might feel the heat. This could lead to a pure monopoly as Dream11 grows even bigger, giving them more control over platform costs. If the decision to remove GST is made, Dream11 could emerge as the eventual winner,” a cricket enthusiast posted on networking site LinkedIn.

    And for users, the thrill of creating virtual teams and competing against friends and fellow cricket enthusiasts will keep the excitement alive, despite the financial implications of the GST tax.

    Conclusion

    In conclusion, the decision by India’s GST Council to levy a 28% GST on online gaming has stirred debate and apprehension among industry professionals.

    While the government’s intention to prevent gambling is understood, industry stakeholders fear catastrophic repercussions, including job losses, restrictions on foreign investment, and a potential shift towards illegal offshore platforms. 

    The future of the online gaming sector hangs in the balance, with the industry pleading for reconsideration of the high tax rate. Only time will reveal whether the government will heed these concerns and revisit its decision, ensuring a more balanced approach that fosters both regulatory compliance and industry growth

    So, as the IPL season unfolds, let us embrace this new reality and continue to enjoy the magic of fantasy apps, creating unforgettable moments and memories that will last a lifetime.

    FAQs

    What are the top fantasy apps in India?

    The top fantasy apps in India include Dream11, MPL (Mobile Premier League), MyTeam11, BalleBaazi, and FanFight, among others.

    These fantasy apps boast millions of users and have a significant presence in the Indian gaming market. Dream11, in particular, has emerged as a market leader and official partner of major sports leagues like IPL.

    What types of games do these fantasy apps offer?

    These apps primarily focus on cricket, but they also offer fantasy leagues for other sports such as football, basketball, kabaddi, and more. Users can create virtual teams of real players and earn points based on their performance in actual matches.

    How do these apps generate revenue?

    These apps generate revenue through various channels, including entry fees charged for participating in fantasy leagues, advertising, sponsorships, in-app purchases for premium features, and partnerships with sports leagues and brands.

    Yes, fantasy sports apps operate legally in India under the exemption provided for games of skill in state gambling laws. However, they must comply with certain regulations and guidelines set by regulatory authorities to ensure fair play and responsible gaming practices.

  • Online Gaming’s GST Gamble: Expert Insights on 28% Tax Hike

    The new 28% GST on online gaming has produced divided opinions about the industry’s future in India. Some experts condemn the GST hike, while others see it as boosting government revenues.

    The Parliament’s new amendments in the Goods and Services Tax (GST) laws to levy a 28% tax on the face value of all bets made in online gaming, casinos, and horse racing destabilized the online gaming industry in the country. Further, the GST Council also agreed that there should be no distinction between a ‘game of skill and a game of chance’.

    The online gaming sector, worth Rs 13,500 crore, accounted for 77% of India’s gaming sector revenue in 2022. As per the FICCI-EY report, these revenues were expected to grow to Rs 16,700 crore and Rs 23,100 crore in 2023 and 2025 respectively. Revenue Secretary Sanjay Malhotra has predicted that the new levy would fetch an estimated additional revenue of Rs 20,000 crore to the government.

    However, the new GST law to levy a 28% tax on the face value of online games curtailed the growth of the industry resulting in large-scale lay-offs and cost cuts in prominent companies operating in the sector.

    GST Sentimeter | GST Council Decides On 28% Tax On Online Gaming | CNBC TV18

    Government’s Motive to Impose 28% GST on Online Gaming
    Impact on Online Gaming Companies
    New GST Regulation’s Impact on Esports
    Outlook for Online Gaming Industry in India

    Government’s Motive to Impose 28% GST on Online Gaming

    StartupTalky spoke with several key figures in the online gaming industry regarding the government’s decision to increase the GST on Real Money Gaming (RMG). Most experts opine that this move is an effort to increase government revenue, while others think that this also carries an underlying motive of curbing the unregulated expansion of RMG in India.

    Dr. Aruna Sharma, a policy advisor and practitioner development economist by profession and the former Secretary of the Ministry of Electronics and IT, Government of India, believes that the government’s decision to increase the GST on RMG is a complex one, and there are likely multiple factors at play.

    “The online gaming industry is a growing sector, and it is a potential source of revenue for the government. The government’s decision to increase the GST on both games of skill and games of chance is primarily aimed at increasing government revenue. The state governments have supported this decision, as they believe that it will generate more revenue for them. The government has been facing a fiscal deficit for some time now, and it is looking for ways to raise revenue.”

    Mr. Rohit Bansal, Founder, of Super 4, said, “It’s a delicate balance between revenue generation and addressing the broader societal concerns associated with RMG, highlighting the government’s efforts to strike equilibrium in a rapidly evolving industry.”

    Mitesh Gangar, Co-Founder & Director, PlayerzPot commented, “A 28% GST on the entire face value of online gaming is poised to significantly impede the growth of the online gaming industry. Previously, companies were willing to take risks and invest substantial resources in their operations, but this new taxation scheme renders such endeavors unviable. It presents a series of challenges, including constraints on cash flow, which in turn limits a company’s capacity to allocate funds towards research, innovation, expansion, and even its overall survival.”

    Indian Online Gaming Sector from the Year 2019 to 2023 With Forecasted Value for the Year 2025
    Indian Online Gaming Sector from the Year 2019 to 2023 With Forecasted Value for the Year 2025

    Impact on Online Gaming Companies

    The GST hike has caused serious hindrances in the revenue and workforce of several companies including unicorns. Fantasy gaming platform Mobile Premier League (MPL) has laid 350 employees so far, citing additional tax burdens. Other smaller players in the industry are dealing with layoffs, shutdowns, and funding challenges amidst the 28% GST on online gaming at full face value.

    It also has undoubtedly imposed an increased financial burden on the companies. The additional tax has led to higher entry fees and reduced prize pools, making it more expensive for players to participate in fantasy leagues. This has ultimately resulted in a decline in player engagement and overall revenue for us as a brand.

    When asked about the impact of the new tax on the company’s workforce, Bansal said, “To manage increased expenses resulting from higher GST rates, we have implemented cost-cutting measures. We have also made some operational adjustments, leading to shifts in workforce allocation, and job roles to optimize efficiency and reduce costs.”

    Joy Bhattacharjya, Director General, Federation of India Fantasy Sports (FIFS) said that the decision would massively affect the $2.5 billion of Foreign Direct Investment (FDI) already invested and would jeopardize any further FDI in the industry.

    Bhattacharjya also warned that this decision could result in users shifting towards unauthorized betting platforms, thereby posing a risk to users and causing a loss in government revenue.

    Zacharias Tegefeldt, CEO and Co-founder, of TrophyRoom, while speaking about his company’s strategy to maintain a strong presence in the market and ensure positive growth, said, “Consumers will surely be pickier about where to place their funds going forward. It puts an increased emphasis on customer experience, support, etc. It also likely means that operators that do something new and different may be looked at differently. If I pay more, I want to experience more, so there’s an opportunity for companies like TrophyRoom, who focus a lot on product and gameplay innovation, to grab a larger piece of the market, by providing that extra spice to the experience. In a sense, it puts us in a rather unsuspected good position, since innovation and customer experience already make out the core pillars of our right to exist.”


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    New GST Regulation’s Impact on Esports

    However, when the 28% GST hike was announced, there were a lot of speculations about its impact on the esports industry as well. Clearing the confusion regarding whether the GST will have any sort of impact on the Esports or video gaming industry of the country, Mr. Vinod Tiwari, President, of the Esports Federation of India (ESFI) & acting Director General, of the Olympic Council of Asia states, “It is imperative to first understand that the 28% GST is going to apply to the iGaming sector, including Real Money Gaming (RMG), fantasy sports, teen patti, rummy, and poker which are categorized under gambling or betting in the rest of the world. Contrary to some media reports, this GST is neither applicable nor will it have any impact on the ‘Video Games’ or the Esports industry.”

    “Esports has been officially recognized as a sport by the government which finally and thankfully distinguishes it from any activities like iGaming such as fantasy, teen patti, rummy, poker, betting, and gambling, among others. It will carry on being taxed the way it always has been. Theories of ‘game of skill’ and ‘game of chance’ which only exist in our country neither apply nor are relevant in the Esports ecosystem,” says Mr. Tiwari.

    In April of this year, the government made amendments to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 to lay out a comprehensive framework for the Online Gaming Ecosystem. According to Tiwari, instead of using the umbrella term of “online gaming”, the GST council should have ideally used the more specific term “iGaming’ which is known worldwide, or even “online real money game” which is defined in “The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules to avoid the confusion.

    “We must acknowledge the TRUTH that the primary objective of the 400 million Indian video gamers (and approximately 3 billion gamers worldwide) is ‘purely entertainment’, and not financial gains or making money. It is regrettable that in India, our video games or esports industry is often unjustifiably associated with ‘iGaming, betting, RMG, gambling, and many more, which creates unnecessary confusion and misperceptions,” he adds.

    Additionally, it is crucial to highlight that video game publishers have strict policies against implementing entry fees for any Esports events organized using their video games, further separating it from iGaming.

    Gangar, when asked about the impact of the new GST on the willingness of aspiring entrepreneurs to enter this industry, said, “Aspiring entrepreneurs eyeing the online gaming sector will now think twice before venturing into it, primarily due to the burdensome GST. Consequently, the burgeoning gaming economy will face a substantial setback, resulting in economic strain, diminished job opportunities, and a stifled growth trajectory within the industry.”


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    The Indian Online Gaming Industry is growing exponentially fast and is expected to be worth $1.1 billion by 2021, this is because of the Covid 19 pandemic.


    Outlook for Online Gaming Industry in India

    Finance Minister Nirmala Sitharaman has targeted October 1 to roll out the tax along with an assured review of the levy six months after its implementation.

    Tegefeldt said, “I hope for an amendment that addresses these quite serious issues. There needs to be a balance, which I don’t think has been achieved yet. If this needed amendment happens, I think it’s likely that the industry will see a rather quick dip, a new low, and then a resumption of growth after a while. If not, there are several different outcomes.”

    On the other hand, being optimistic about growth in the industry, Bansal believes that trends like mobile gaming, localized content, and innovative gameplay are likely to drive expansion. He also shared that government regulations and consumer protection measures might become more stringent which in turn would affect the dynamics of the market. Collaboration between industry stakeholders and regulatory bodies will be pivotal for sustainable growth.

    “Overall, the industry’s future will depend on its ability to adapt to changing tax structures, navigate regulatory hurdles, and meet evolving consumer preferences,” Bansal added.

    However, Dr Sharma thinks that the Indian gaming industry has a huge potential to thrive, and the new regulation would foster a suitable environment for its development.

    She said, “The government’s decision to increase the GST on online gaming is not intended to discourage the development of the gaming industry in India. The government believes that the Indian gaming industry has the potential to become a major hub, and it has already taken steps to regulate the industry and create a favorable environment for its growth. The increase in GST is simply a way for the government to raise revenue, and it is not expected to have a significant impact on the industry.”

    Tegefeldt, anticipating the future, said, “A brighter future, from where I’m sitting, is indeed one where the hungry underdogs that actually bring something new and fresh to the table, get increased attention from the players. It would be an incredibly cool thing if the faster, leaner, and more creative underdogs can put some pressure on the larger operators and lead the way to a more fun future in gaming.”

    While it is still one month away from the implementation of the Act, it is too early to predict the outlook for the online gaming industry or iGaming in India. The RMG industry in India faces a mixed outlook due to the change in tax regulations. While increased taxation may present challenges for operators, the industry is expected to continue its growth trajectory as online gaming gains popularity.