Tag: online delivery

  • Top 12 Profitable Delivery Business Ideas In India You can Start Now

    With the fast-moving lifestyle of today’s generation, everything is available to us with just a click on the internet. As people now believe in the concept of ‘Time is Money, they want everything to be done automatically within their reach without any fuss. Thus, taking advantage of this, many organizations have come up with some profitable delivery business ideas for the smooth delivery of things that are ordered by their customers daily.
    Nowadays, it has become a feasible option for everyone to get everything to their doorsteps. Be it groceries, medicines, food items, etc. you can order almost everything at your comfort. Interestingly, you can also think of starting your own profitable delivery business. Not only this will generate extra income, but also you can think of extending your venture into a larger one. A delivery service business can be a profitable venture, offering fast and reliable transportation of goods to customers’ doorsteps.

    What is a Delivery Busieness?
    Benefits of Delivery Business

    1. Courier Services
    2. Grocery Delivery Business
    3. Food Delivery Services
    4. Medicine Delivery
    5. Packers and Movers Service
    6. Laundry And Dry Cleaning Services
    7. Gift-basket Delivery
    8. Furniture Delivery
    9. Lunchbox Delivery
    10. Newspaper Delivery Services
    11. Flower Delivery
    12. Bread & Milk Delivery Business

    What is a Delivery Service?

    A delivery business involves transporting goods or services to customers at their location. This can include delivering food, groceries, packages, or other products. The business model often focuses on providing quick and reliable services, either locally or over longer distances, to meet customer needs efficiently.

    Benefits of Delivery Business

    The benefits of a delivery business include:

    1. High Demand: With the growth of eCommerce and online shopping, there is a constant need for delivery services.
    2. Low Startup Costs: Many delivery businesses can be started with minimal investment, especially if using personal vehicles.
    3. Flexible Hours: Delivery businesses often offer flexible working hours, which is appealing to both business owners and delivery drivers.
    4. Scalability: As demand grows, a delivery business can be scaled by adding more vehicles or expanding service areas.
    5. Wide Market: It can serve various industries like food, groceries, and packages, opening up multiple revenue streams.
    6. Recurring Revenue: With subscriptions or frequent deliveries, it can generate steady, recurring income.
    7. Ease of Entry: It’s relatively easy to enter the market, especially with the rise of app-based delivery models.

    Here is a list of some of the best profitable delivery business ideas, which can be useful if you are planning to step up in this niche.

    1. Courier Services

    Today couriers are a necessity for businesses and individuals. Both need personal service that ensures their deliveries will arrive at their destinations in a timely manner. There are many courier business ideas to explore, offering opportunities in local and express delivery services. Sending and receiving parcels from e-commerce websites are very common and this trend is continuously growing. It is highly increased due to the global pandemic. Consequently, many retailers have changed their sales platforms to websites or mobile applications and established a logistics system to distribute their products. The impact of this new form of e-commerce has discovered new opportunities for Logistics Service Providers (LSP), especially courier service companies. Delivery startups in India earn profits by offering efficient, fast, and reliable services that cater to the growing demand for online shopping, food delivery, and essential goods transportation.

    So, if you dream of owning a courier service, you can start as a delivery driver, and rely on self-employed delivery drivers to get the goods to customers. As the business grows, you can invest in delivery vans to handle bulky deliveries. To run a profitable courier service, ensure you have a reliable delivery car and proper time management skills. The global E-commerce market is projected to grow by 8.02% (2025-2029) resulting in a market volume of $5887 billion in 2029.

    2. Grocery Delivery Business

    During the pandemic, when all the businesses/factories were closed, all the people had to stay at home, then the food industry saw a lot of growth. Many new grocery shopping marts opened in metro cities and new grocery stores in 2/3 tier cities. So if you have a small grocery store, you can tie it up with a grocery mart, convert the retail show into a wholesale business, and make it a profitable business. Small business owners can choose to have a grocery delivery startup from their homes and increase their customers and profits by bringing your shop to the digital platform. Doorstep business ideas are great for providing convenient services like home cleaning, beauty treatments, or grocery delivery, making life easier for customers.

    A lot of big brands have joined this service department whose working model is different, like Walmart, JioMart, and Blinkit but the basic moto is that the grocery ordered with one click reaches your doorstep in a limited time. The Indian grocery market size is likely to increase to 852 billion U.S. dollars in 2025. India is the world’s fastest-growing grocery market.

    3. Food Delivery Services

    Delivery Business Ideas - Food Delivery Business
    Delivery Business Ideas – Food Delivery Business

    One of the most profitable delivery ideas on this list is food delivery service. Restaurants kept themselves alive by delivering food online when restaurants were closed during the pandemic, and food delivery companies like Zomato, Swiggy, and Uber Eats did the work of delivering the orders of restaurants to the doorsteps of the customers. To start your food delivery service, you can connect with the local restaurants, cafes, and famous food stalls of the city and provide them with a delivery person who will deliver the order to the customer on time. In this service, it is necessary to have experienced delivery boys, transportation, and the most important thing is the identification and insurance of the delivery boy.

    The food Industry is growing day by day, as per an industry report by Business Wire, the food delivery market in India is currently set to generate approximately $710 million from 2022 to 2026 while exhibiting a CAGR of 28.13%. Similarly, a separate report by IMARC Group claims that the online segment is projected to grow by 28.9% from 2022 to 2027.

    4. Medicine Delivery

    Indian E Pharmacy Market Growth Forecast
    Indian E Pharmacy Market Growth Forecast

    With the growing number of diseases and disorders, people are in dire need to get medical support constantly. Especially, senior citizens living alone cannot afford to come up to chemists or pharmacies every time to buy their medicines. So this can be one of the most profitable delivery businesses in India that you can take up. India’s E pharmacy market stood at $3 billion in 2024 and is expected to witness a rapid growth of approx 21.28% during the forecast period. People’s trust in online purchases has increased the work of online medicine delivery even more. Starting an online delivery business can be a profitable venture with the growing demand for quick and convenient services.

    You can also think of delivering medical test reports. This is also an essential thing that people need nowadays.

    5. Packers and Movers Services

    Packers and movers are a group of trained people who have a particular organization of their own with the main objective of helping clients during their relocation needs. The growth of the packers and movers market can be primarily attributed to the surge in urbanization and the growing trend of education and employment-related migration in India, which has given rise to nuclear families and flat cultures, thus creating a high demand for packing and moving services.

    The market size of packers & Movers Services in India is expected to reach $1.56 billion by 2025 at a CAGR of 15.5% during the forecast period (2018-2025). So this can also be a profitable delivery business idea, for which initially truck service can be taken by tying up with a logistics company, and gradually can buy your own pickup and truck.

    6. Laundry And Dry Cleaning Services

    Today’s fast-paced world and multiple tasks that pile up daily have created an increasing demand for laundry delivery services. Therefore, if you are looking for the most profitable laundry business ideas, you could consider the laundry pickup and delivery service. People are getting more concerned about cleaning services, especially during the pandemic situation. So, this can be a good idea to start a profitable delivery business with laundry and dry cleaning services. You can operate the business from home and invest more resources as you expand. With time, you can grow the company to a full-on-demand laundry service with your washers, a delivery van, and a physical location. It is one of the most profitable small delivery business ideas.

    The laundry market in India is growing at a rapid pace. The estimated size of the laundry market is INR 2,20,000 crore, with the unorganized market (which includes dhobis, maidservants, and mom-and-pop stores) valued at INR 5,000 crores.

    7. Gift Delivery

    A number of festivals and occasions are celebrated in our country. Gifts, cakes, and flowers are in demand throughout the year, these things are the most adaptable and endearing gifts people choose for their loved ones to express their feelings and gratitude. Be it for birthdays, anniversaries, weddings, or even formal corporate occasions. Some of the major players operating in the Indian gifting market are Archies, Ferns & Petals, and MINISO. Therefore, starting a gift delivery business can be very profitable.

    To start a gift delivery business, firstly choose a niche and learn what your target customers expect, you can create combos of different products to offer your target customer. Conduct competitor analysis and choose an appealing brand name. Creating an easy-to-navigate website that allows customers to customize their bouquets/cakes to their tastes and preferences will help you stand out. At last, a well-coordinated delivery system can take your business to the top of the gift delivery game. You can get in contact with any gift store, who are willing to get their items delivered. India’s gifting market is projected to grow to $159 million by 2025. Factors like creative packaging, personalized notes, initial engraved boxes, etc., together give a seamless buying experience to customers.

    8. Furniture Delivery

    Delivery Business Ideas - Furniture Delivery
    Delivery Business Ideas – Furniture Delivery

    Furniture has been an essential part of an Indian household for centuries. The Indian furniture industry is popular internationally because of its rich handicrafts and attractive traditional art and design. These days customers also have the convenience to order furniture both online and offline. Companies like Pepperfry, Urban Ladder, and others are generating significant revenue through online platforms. At the same time, surging trends of online shopping are pushing traditional furniture manufacturers, says Godrej, and Nilkamal to introduce and sell their products through online mediums.

    The furniture market in India is expected to grow at a rate of 6.05% from 2025 to 2029, reaching a market volume of US$7.83 billion by 2029. So looking at the changing graph of this industry, it also seems a profitable delivery service option. To start things at first you can connect with local furniture artists, their furniture can be sold online by bringing them on the e-commerce platform. Furniture can be delivered from a safe transportation medium to the customer.

    9. Lunch Box Delivery Services

    Today’s youth stay alone to pursue studies and jobs. They have to go to the office early in the morning, and after working all day it is not possible to cook food for themselves, so in this case, the lunchbox delivery option is the best. Looking at today’s working lifestyle, lunchbox delivery can also be made a profitable business option. Mumbai Dabbawala is a great example of this delivery business.

    10. Newspaper Delivery Services

    The only delivery business that assures you delivery every day. You need to get subscriptions from the houses that are willing to take the service. However, you will get leave only a day after the national holidays. This is because printing works come to a halt these days.

    11. Flower Delivery

    Shipping Business Ideas - Flower Delivery
    Delivery Business Ideas – Flower Delivery

    Flower arrangements and delivery businesses have become very popular recently. When people couldn’t meet their loved ones in person, they started sending flowers for different occasions. This kind of business doesn’t need to be like a regular flower shop in town. You can start an online flower delivery service with just a small space and a few delivery drivers. It’s a great option for local flower sellers who can’t go out but still want to make sales.

    12. Bread & Milk Delivery Business

    The bread and milk delivery business will always have demand, as customers can be found everywhere. Selling essential grocery items ensures a steady income and profit.

    You can serve both individuals and restaurants as clients. The key is to offer fresh products and maintain reliable sources.

    Conclusion

    With these fabulous profitable delivery business ideas in India, you can have a good business to start with. It is a growing business that can assure your growth over the years. You need to be very consistent and stay true to your customers.

    FAQ

    What is a delivery business?

    Be it groceries, medicines, food items etc., you can order almost everything at your own comfort. Such services provided by companies are referred to as delivery businesses.

    How to start delivery business in India?

    • Start With a Solid Plan.
    • Get Your Wheels.
    • Take Care of the Startup Essentials.
    • Decide on Your Location.
    • Choose Your Name and Structure.
    • Find the Best Financing.
    • Getting the Word Out to Customers.

    Is delivery business profitable?

    Yes, Deliveries of groceries, medicines, food items, are much in demand and they provide a much-needed service for any community. With a little hard work, your delivery business can be profitable in no time.

    How do I start a food delivery business from home?

    Collaborate with small and large restaurants to grow your business. Choose good PR channels to market your idea. You can use social media channels and inbound marketing options. Reach out to local food delivery services personally and get ahead with your plan.

    How to start a home delivery business in India?

    Grocery, food, medicine, tiffin, and flower delivery are great home delivery business ideas with high demand. To start a home delivery business in India:

    1. Choose a Niche
    2. Register Your Business
    3. Set Up a Supply Chain
    4. Build a Website/App
    5. Hire Delivery Staff
    6. Market Your Business
    7. Optimize Operations

    Which is the best delivery business to start?

    Grocery, food, medicine, and parcel delivery are the best delivery businesses to start for steady demand and profits.

    Which are the top 10 delivery companies in India?

    Delhivery, Blue Dart, Ecom Express, DTDC, Gati are a few top delivery companies in India.

  • Albinder Dhindsa: The Visionary Behind India’s Quick-Commerce Revolution with Blinkit (Earlier Grofers)

    What was essential to push Grofers forward and grow one of the biggest eGrocery players in the Indian market in such a short duration of just 4 years has been the entrepreneurial spirit and the foresight that Albinder Dhindsa carries for the market. 

    Co-founder Dhindsa kept running the day-to-day activities and strategic moves at the helm of affairs within Grofers. From the initial concept to its inception, raising funds to set up the company – Dhindsa led in strategizing the long-term business model and setting up viable supply chains. 

    With a visionary like Dhindsa at its helm, Blinkit (previously Grofers) grew more than 4 times in India and recently crossed over 100 crore monthly GMV or Gross Merchandise Value. Presently, even though acquired by Zomato, Blinkit is one of the biggest players in the eGrocery industry, especially in the Next Day Delivery Model.

    Albinder Dhindsa – Biography

    Name Albinder Dhindsa
    Born Patiala, Punjab
    Nationality India
    Profession CEO, Co-Founder of Blinkit
    Education IIT Delhi University of Columbia (MBA)
    Spouse Akriti Chopra (wife)

    Albinder Dhindsa – Early Life and Education
    Albinder Dhindsa – The Grofers Story
    Albinder Dhindsa – Major Challenges Faced
    Albinder Dhindsa – Growth of Grofers
    Albinder Dhindsa – Business Model
    Albinder Dhindsa – Grofers to Blinkit
    Albinder Dhindsa – Famous Quotes

    Albinder Dhindsa – Early Life and Education

    Albinder hails from Patiala in Punjab. He completed his Bachelor’s program at IIT Delhi and started his career as a transportation analyst at URS Corporation, where he worked for 2 years. Later, he joined Cambridge Systematics as a Senior Associate and worked for more than 3 years. 

    In 2010, he went to the University of Columbia, United States, to pursue his MBA. Here, Dhindsa joined UBS Investment Bank as an associate and worked for 3 months. 

    After completing his MBA, he returned to India and knew he wanted to work in the food domain. He entered the Indian workforce as the new Head of International Operations at Zomato. Here he gathered enough knowledge and experience to begin working on his dream project, Grofers. 


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    Albinder Dhindsa – The Grofers Story

    Albinder Dhindsa - The Grofers Founder Story
    Albinder Dhindsa – The Grofers Story

    As Dhindsa worked in the food delivery business, he realised that there were loopholes in the logistics sector. While brainstorming with his partner, Saurabh Kumar, he saw that most of the transactions between the local merchants and consumers were mostly unorganized. 

    As he met and spoke to more and more local merchants with a good customer base, he realized that they struggled to deliver quality goods in a reliable manner. That was the ‘Eureka!’ moment for Dhindsa as he dreamt of a startup that would help with daily problems. That was when the concept of Grofers was born. 

    According to Dhindsa, the initial purpose of Grofers was to offer on-demand pick-up and drop service from shops around the same neighborhood. The shops in question were mostly pharmacies, grocery stores, and restaurants. Their ideology was to provide customers with a one-stop solution for local everyday requirements. 

    After realizing that they needed to confine their business only to pharmacies and groceries (there were enough food delivery apps already in the market). They then rebranded their startup as Grofers – a super-local logistics agency. 

    Albinder Dhindsa – Major Challenges Faced

    Towards the end of 2015, Grofers was running at a loss of INR 225 crores with a revenue of only INR 143 crores. For months, Grofers kept hitting losses, but that changed when they launched a mobile app in 2015. Sadly, the scale-up operation had gone haywire and Grofer’s suffered tremendous losses. 

    Again, Dhindsa identified the loophole and resolved the issue. The problem lies with a complicated and broken supply chain. To help solve this problem, the Grofers entrepreneur set up their own supply chain.   


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    Albinder Dhindsa – Growth of Grofers

    When working for Zomato, Albinder realized that there was a market gap when it came to connecting local merchants with consumers. The idea to create a one-stop solution for all local needs was born and the hyper-logistics company, Grofers, came into existence. Under his leadership, the company was named one of the top 10 start-ups by YourStory.com and was listed in the top 10 promising Gurgaon-based start-ups by IndianWeb2.com. 

    Grofers faced multiple issues and at one moment was running at a loss of INR 7 Crore on revenue of INR 5 crore. However, Albinder came up with the idea to have Grofer’s own warehouse and supply chain management. During the initial stage, investors did not want to join a business that did not return any profits. But Dhindsa and his partner were able to convince some investors. They started by setting up over 60,000 sq. ft. storage facilities in Gurgaon, Delhi, and Bangalore. Smaller warehouses of 20,000 sq. ft. were set up in cities like Jaipur, Hyderabad, and Chennai.   

    With a new and improved supply system, business started booming and the average order value shot up from just INR 750 in 2016, to INR 1300.

    Albinder Dhindsa – Business Model

    Initially, Grofers (now Blinkit) was started as a Business 2 Business (B2B) model but later shifted to a Business 2 Customer (B2C) model. The best aspect of starting Grofers was the endless possibilities of using a hyper-local delivery network. By closing over 500 deliveries per day, Grofers soon became a formidable competitor in the market. By November 2021, the company was delivering 125,000 orders every day under the Grofers’ founder leadership.


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    Albinder Dhindsa – Grofers to Blinkit

    Albinder Dhindsa - Grofers to Blinkit
    Albinder Dhindsa – Grofers to Blinkit

    After being in operation as an online grocery delivery service, Grofers introduced its express delivery system in India. This was done by building dark stores across multiple cities. In July 2021, the company reported a delivery of over 7000 groceries in under 15 minutes in Gurgaon. A month later after completing over 20,000 under-15-minute deliveries in over 10 cities, it introduced its 10-minute delivery program in over 12 cities. In December 2021, Grofers changed its brand name to Blinkit lining it with its vision to embrace quick-commerce. 

    But in 2022 in an effort to cut down their burn rate, Blinkit fired nearly 5% of their total workforce. The year before Zomate acquired a 10% stake in the company, and following multiple discussions in June 2022, Zomato acquired Blinkit for $568 million in an all-stock deal. The acquisition was completed in August 2022. 

    Albinder Dhindsa – Famous Quotes

    “We are not too worried about competition entering the space. The space is not small. We provide customers with a service they didn’t know they needed. We will stay focused on the customer.”

    “You invest in people, you don’t invest in ideas.”

    “Each city is different. Every community requires customization.”

    “Our motivation for starting this business was based only on convenience, but we realized soon enough that there are other reasons too why people come online to buy from us.”

    FAQ

    Who is the CEO of Blinkit India?

    The CEO of Blinkit India is Albinder Dhindsa.

    Where is Albinder Dhindsa from?

    Albinder Dhindsa, the CEO of Blinkit, is originally from Patiala, Punjab, India.

    Is Blinkit bigger than Zomato?

    Blinkit is currently valued higher than Zomato’s food delivery business, according to Goldman Sachs, with a share price of INR 119 for Blinkit compared to INR 98 for Zomato.

    What is Albinder Dhindsa’s education?

    Albinder Dhindsa completed his education at IIT Delhi, where he earned his undergraduate degree before pursuing an MBA at Columbia Business School

  • Top 7 Best and Reliable Logistics for Your D2C E-commerce Brand

    E-Commerce is growing with immense speed and in order to keep up with the fulfilment of customers, requires logistics services. The E-commerce sector is worth USD 64 billion and is expanding at an annual 20% rate.

    Logistics partners play a very significant role in completing the whole E-commerce shopping procedure. Because logistics partners act as the actual driver in delivering the product to the consumer and also, it works as the definitive factor in the uplifting of D2C companies. They run the seamless process for purchasing in E-commerce companies.

    As the digital market is growing, numerous companies are providing logistics services to D2C E-commerce companies. Today, there are dozens of logistics services options and all competing to be the best.

    The logistics act as the third party in the D2C companies but the difference is, that they just deliver the product bought from the D2C E-Commerce website, to the customers. Partnership with logistics services offers great facilities such as faster delivery, 2-day shipping and covering all the other aspects. That’s why, in this article, we have discussed the top reliable companies for your D2C brand. Let’s get started!

    1. Shiprocket
    2. XPO Logistics
    3. Delhivery
    4. C.H. Robinson
    5. Blue Dart
    6. Ecom Express
    7. DHL

    1. Shiprocket

    Shiprocket Logo
    Shiprocket Logo

    For E-commerce retailers, it often becomes quite difficult to manage all the requirements of the logistics service provider. That’s why Shiprocket offers an integrated solution so that your all requirements get fulfilled.

    Shiprocket is a very promising Indian fulfilment company that offers tons of courier partners together to make logistics services convenient for online retailers. The company has over 17 Courier partners, as of today.

    Shiprocket provides remarkable logistics services at a very reasonable price, for 500 grams it charges Rs. 22. It delivers to more than 26,000 pin codes in over 220 countries across the world.

    2. XPO Logistics

    XPOLogistics Logo
    XPOLogistics Logo

    XPO Logistics is known as the second-largest contract logistics provider in the world. It facilitates all logistics services including outbound and inbound. Furthermore, XPO Logistics serves a huge range of industries with multiple modal shipment forwarding outcomes and an integrated technical outlet. XPO Logistics entirely depends on technology.

    It utilises artificial intelligence and machinery to improve its services. It uses robots and a computerized sortation system in enhancing delivery speeds and warehouse productivity.

    3. Delhivery

    Delhivery Logo
    Delhivery Logo

    The leading Indian logistics and supply chain management firm, Delhivery, established in 2011 is known for offering a great range of top-notch infrastructure, logistics and remarkable technological systems. Delhivery serves around 2,500 countries across the world.

    Delhivery provides logistics services such as same-day delivery, on request delivery, return services, express distribution, COD and others. It has over 75 fulfilment centres along with 24 computerized sortation centres, 1400+ delivery vehicles, 8000+ partner centres and 4000+ team partners.

    4. C.H. Robinson

    C.H. Robinson Logo
    C.H. Robinson Logo

    The company with the service of multimodal transportation, C.H. Robinson, also works as a third-party logistics provider. C.H. Robinson manages over 18 million shipments and USD 20 billion in freight per year.

    The company offers a great range of services that includes LTL freight choices, truckload, intermodal shipment, and trade obedience services. Moreover, it offers consultancy services that help its partners in optimizing the supply chain.

    5. Blue Dart

    Blue Dart Logo
    Blue Dart Logo

    Blue Dart is known as the most prestigious logistics firm in India. Blue Dart offers absolutely safe and reliable integrated logistics services for D2C E-commerce companies.

    Blue Dart serves over 35,000 locations across India and offers a great range of services including supply chain solutions, air express, custom clarity and shipment forwarding.

    Blue Dart prefers the most remarkable technology to enhance its supply chain management for E-commerce companies. It makes the delivery very quick and convenient to receive by the customers.

    6. Ecom Express

    EcomExpress Logo
    EcomExpress Logo

    Ecom Express is a logistics and distribution company that hasn’t been in the market for very long. It encompasses the expectations of industries and has gained remarkably good market share.

    Ecom Express is widely famous across India with distribution branches of over 2500 in more than 2400 cities as well as towns. It delivers at more than 25,000 Indian pin codes.

    Ecom Express offers a bunch of additional features such as an affectionate GPS enabled fleet, weight dimensions, first mile pickups, last-mile delivery and many others.

    7. DHL

    DHL Logo
    DHL Logo

    DHL is a distinguished global logistics company that serves more than 220 countries and territories across the world. DHL offers tons of logistics requirements such as transportation, integration, warehousing, and chain management.

    DHL works best for businesses located outside the United States. It provides simple and affordable shipping for E-commerce companies. Moreover, it also offers to consult for the companies as well as other customized services to help the E-commerce companies to grow extensively in the international market.

    Conclusion

    With the growing digital businesses, especially in India, therefore E-Commerce companies require specialized partnerships with the logistics service provider. Today, the market has dozens of companies and firms that provide streamlined delivery services to consumers. As there are numerous options, one gets to choose the right and affordable logistics services partner for their E-Commerce platform and facilitates the operations as well as order management.

    FAQs

    What are some of the best logistic services for D2C?

    DHL, Blue Dart, Delhivery, and C. H. Robinson are some of the best logistic services.

    How does the D2C supply chain work?

    D2C companies are companies that do not have middlemen in between they ship the product directly to the consumers.

  • Online Alcohol Delivery in India: Did Zomato and Swiggy get the approval to Deliver Alcohol?

    With the coronavirus crisis drying up the state coffers, the opening of the Alcohol shops was the only way to make quick and easy money for the government. The national capital usually makes Rs 3,500 crore per month from liquor sales, but due to the lock-down, Karnataka made a record in a day of Rs 197 crore. Hence, the online-delivery of alcohol in India was looked at as an opportunity to boost the economy.

    Alcohol consumption in India reached 6.5 billion liters in 2020. The steady increase in consuming these beverages can be attributed to multiple factors including the rising levels of disposable income and a growing urban population among others. This was seen as an opportunity by food delivery startups-Zomato and Swiggy for making alcohol available for home delivery.

    long queues outside wine shops after 40 days of nationwide lock-down

    No wonder when India witnessed liquor sales worth crores of rupees on the first day of the shops reopening since the nationwide lock-down came into force on 25 March, it also saw social distancing rules being flouted with people lining up till kilometers outside the shops.


    “By enabling home delivery of alcohol in a safe and responsible manner, we can generate additional business for retail outlets while solving the problem of overcrowding,”

    Anuj Rathi, vice-president – products at Swiggy, said in a statement. Credits to the huge demand for alcohol in India the government approved of the idea and on the 4th of June, Swiggy launched home delivery of Alcohol in West Bengal, soon after in Jharkhand and Orissa.

    Now, to piece together the back-story of e-delivery of liquor and wine in India, there is some question that needs to be answered, such as, is this online delivery of alcohol legal and how is it managed. Well, we have answers to all your question.

    Who Regulates the Liquor Business in India?
    States that allowed Home Delivery of Alcohol in India
    Reasons for the approval for E-Delivery of Liquor
    Managing E-Delivery of Alcohol
    Pricing of Alcohol
    Swiggy and Zomato work with the Retailers

    Amazon And BigBasket Get Permission To Deliver Liquor In West Bengal
    The lockdown due to the Coronavirus Pandemic (COVID-19) affected the Indianeconomy in a bad way. The Indian economy came to a standstill ever since thelockdown has been imposed. Most of the industries except those which manufactureessential day-to-day products such as food products, medicines, et…

    Who Regulates the Liquor Business in India?

    As huge demand for alcohol in covid lockdown, and social restrictions, online wine shopping in india became need of the time.

    But, First of all, The question is How and by Whom is the Liquor Business in India Regulated?

    India’s alcohol drinks market was worth almost $27.2 billion in 2018, according to the most recent figures from the London-based research group IWSR Drinks Market Analysis.

    Liquor is a matter of the state and its business is firmly regulated by the Excise department of each state and the government regulates the supply of liquor in a state. In some states, retail sales are done by government-owned shops and for other states, the government is just a bulk supplier and the retail is managed by licensed private bodies. For some states, alcohol sales are divided between their own and private outlets.

    consumption (in billion liters) of alcohol in India during years 2016-2020

    States that allowed Home Delivery of Alcohol in India

    Thanks to the massive demand for alcohol in India even during a global pandemic, several states have allowed the online delivery of alcohol just to push the people back inside their houses. Zomato and Swiggy have already launched e-delivery of alcohol in Jharkhand and Orissa and are going to deliver in West Bengal shortly, whereas Delhi is on their radar too.


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    Reasons for the approval for E-Delivery of Liquor

    What was the reason behind the approval for E-Delivery of Liquor during a Global Pandemic?

    There are several legal formalities to be looked at by the state government for the online delivery of alcohol. But the states swung into action when on the 8th of May the Supreme court observed that the states should find ways for online delivery of alcohol because of concerns over social distancing due to COVID-19.

    The state government suggested multiple reasons for the approval of online delivery of liquor, for example, the Orissa government expressed its concerns over the long queues outside the liquor shops also informing that there was a great demand for it among the people.

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    Managing E-Delivery of Alcohol

    How will these Companies manage the E-Delivery of Alcohol?

    To ensure the safe delivery of alcohol with the compliance of all the laws, Swiggy has come up with measures such as age verification and user authentication before accepting the orders. Customers can provide the required data followed by their selfie which the platform will use for verification using an AI-powered system. The delivery persons will have to carry an identity card with them for validation and their details must be submitted with the state government and the customer’s age verification is a must at the time of the delivery.

    All orders will carry a unique OTP which would be required to provide by the customer at the time of delivery. There will also be curbs on the order quantity to ensure that customers are not bulk-purchasing.

    online alcohol delivery in India

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    Pricing of Alcohol

    How are these Platforms going to Price the Alcohol?

    To prevent overcharging, the Orissa government is maintaining a list of retailers with the maximum price f different brands of alcohol. The delivery charges would be fixed at Rs.100 on orders worth Rs.1000 and for amounts beyond that, for every Rs.500 the charges will increase by Rs.25 having a maximum limit of Rs.300 on delivery. This process will be similar for other states as well.

    Swiggy and Zomato work with the Retailers

    How are Swiggy and Zomato going to work with the Retailers In-spite of their Tech Adroitness?

    The biggest challenge in front of these food delivery startups would surely be the different set of rules of different states. All the states in India have different retail rules, different taxes, prices, and different age limits for the consumption of alcohol varying between 18-25 years.

    Where, a month ago, Indians were browsing on the internet as ‘how to make alcohol at home’, the last few weeks have been the fuel of the locked-down economy’s engine has kept everyone in India going.

    “Alcohol is necessary for a man so that he can have a good opinion of himself, undisturbed be the facts.”

    Finley Peter Dunne had once said. The Coronavirus crisis must have been an end for several small businesses, but has also appeared as an opportunity for various other business. E-delivery of liquor is one such massive opportunity that will open new dimensions and will earn enormous revenues.