By expanding its collaboration with the Indian government-backed nonprofit organisations, Uber is joining India’s expanding B2B logistics market.
Without giving a precise timeframe, the ride-hailing giant said on 19 May that it will soon introduce its B2B logistics solution through the Open Network for Digital Commerce (ONDC).
This platform will assist companies on the network in accessing on-demand logistics through Uber’s 1.4 million driver network. The service is intended to be extended to e-commerce, supermarkets, pharmacies, and even healthcare logistics, although it will initially allow food deliveries for companies using the open network.
Locking Horns With Shadowfax, Shiprocket etc.
Uber’s latest move will allow it to compete with companies like Shiprocket (funded by Temasek and PayPal), Shadowfax (supported by TPG, Qualcomm Ventures, and Eight Roads), Porter (a recent Indian unicorn), and LoadShare (backed by Tiger Global) as a logistics service provider on ONDC.
According to media reports, it would be a white-label service that functions similarly to Uber Direct, which was introduced in the US in 2020. However, it will only be available to companies who are part of the ONDC network, TechCrunch was informed.
Following its launch of Courier XL in Delhi NCR and Mumbai earlier this month, which enables users to deliver large items weighing up to 1,653 pounds from the company’s rider app by selecting three- and four-wheeler goods carriers, Uber is now expanding into business-to-business logistics in India. For a while now, the business has also provided its standard courier package delivery service on two-wheelers.
Uber’s focus on logistics in general makes sense because, according to Motilal Oswal, the Indian logistics market is predicted to expand 49% from 9 trillion Indian rupees ($105 billion) in the fiscal year 2023 to 13.4 trillion Indian rupees ($157 billion) in the fiscal year 2028.
Following a 41.1% year-over-year growth in operational revenue to $439 million in India last year, the move will help Uber make another business case in that country. According to previous year’s figures, ride receipts increased by 21.45% year over year to $94.27 million in total operating revenue.
However, local competitors are becoming more and more formidable in the Indian ride-hailing business, including up-and-coming firms like Namma Yatri (financed by Google, Blume Ventures, and Antler) and Rapido (supported by WestBridge Capital and Nexus Ventures).
It is anticipated that the San Francisco-based corporation will be able to keep India as a significant market by diversifying into other areas like logistics.
The growth of the e-commerce industry impacted the courier business. Due to more shopping in the eCommerce platform courier business is becoming one of the fastest-growing markets in India nowadays. Courier and delivery companies provide various services starting from the online courier and cargo marketplace and finishing with logistics. There aremany courier and delivery franchises in India. Courier services are distinguished from mail services by features such as speed, security, tracking, and specialization. They operate on all scales from within specific towns or cities to regional, national, and global services.
With a wide range of courier franchise options available in India, it can be challenging to choose the best one. In this blog, we will explore some of the best courier and delivery franchise business options in India that offer a lucrative opportunity for individuals interested in starting their own business. We will discuss all of the important aspects that can help you make an informed decision and take the first step toward a successful entrepreneurial journey.
DTDC empowers courier delivery services in India. Being one of the oldest and best courier services in the country established back in 1990, DTDC/DTDC Express Limited, or Desk to Desk Courier & Cargo, was founded by Subhasish Chakraborty headquartered in Mumbai, and handles over 12 million shipments every month. It has become a leading courier service provider, offering domestic and international courier services, e-commerce logistics solutions, and warehousing services.
The franchise model is designed to be easy to set up and operate, and DTDC provides extensive training and support to franchisees. Through its affordable franchise framework, DTDC met customers’ needs for access to technology, a place to store their goods, and expert advice. To become a DTDC franchisee, you need to have a minimum investment of around INR 2 to 3 lakhs, depending on the location and size of the franchise. The franchisee is also required to have a minimum space of 200 to 500 sq. ft, depending on the type of franchise. DTDC offers different types of franchise models, including master franchise, super franchise, and unit franchise, each with different investment requirements and benefits. It is the top e commerce delivery franchise in India.
Now, DTDC has more than 12,000 partners all over the country who are doing well. The franchisee’s field staff can get training at DTDC’s branch offices on a wide range of operational problems.
In case you are looking for a reputed courier service franchise, then DTDC is a great option!
Ship n’ Fly Open Market is India’s first-ever online courier and cargo marketplace which connects customers with customer-reviewed delivery companies. Established in 2014, the franchise aims to provide affordable and reliable courier services to customers across the country. Ship n’ Fly provides a transparent, collaborative, trustworthy environment and produces the best results for customers, colleagues, and partners. It has created an opportunity for aspiring entrepreneurs and businessmen to get associated with us in the form of a franchise. It is classified as a Non-govt company and is registered at RoC-Cuttack.
To become a Ship n’ Fly franchisee, you need to have a minimum investment of around INR 5 to 10 lakhs, depending on the location and size of the franchise. The franchisee is also required to have a minimum space of 300 to 500 sq. ft, depending on the type of franchise.
With its focus on eco-friendly courier services and the support of a strong franchise model, a Ship n’ Fly franchisee can enjoy a profitable business with a high potential for growth.
In 1999, InXpress was founded in Rochdale, a city in the UK. Originally, founder John Thompson managed the company out of his Rochdale bedroom. The company first joined the American market in 2006 and then expanded to Australia and New Zealand shortly after. There are 440 franchisees operating this courier service in 14 different countries, serving a total of 30,000 clients. InXpress is a global shipping franchise organization delivering great carrier solutions to small and medium-sized businesses for domestic and international companies. It is not a retail shipping franchise, rather it is a business-to-business franchise, which means that its primary customers are other businesses. The franchise offers discounted shipping rates and customized shipping solutions to its customers. InXpress shipping solutions are facilitated by industry-leading technology that allows you to build a flexible business with the support of a global franchise system.
To become an InXpress franchisee, you would need to meet certain requirements, such as having a minimum net worth and liquid capital, as well as passing a background check. InXpress provides training and ongoing support to its franchisees, including assistance with marketing and sales. It is a profitable courier company franchise.
As the industry leader in disruptive technology, InXpress gives its franchisees an advantage. InXpress can offer reasonable pricing thanks to its extensive network of reliable courier partners. This frees up the investors to focus on growing their business.
Top Courier Franchise in India – Day Xpress Courier and Cargo Services
Day Xpress Services Pvt Ltd. was founded in Mysore in 2015. The Day Xpress Courier and Cargo Services are one of the up-and-coming dispatch and load administrations of South India in the present market. It provides the best services of courier, parcel delivery, and bulk distribution delivering at a cheaper cost compared to other domestic courier and Cargo companies in Karnataka, India. This organization can offer cost-efficient, hassle-free, and prompt logistics solutions.
By offering franchises, Day Xpress Courier & Cargo Services encourages ambitious young people to launch their businesses. This courier franchise assists in the form of training, assistance with business setup, a manual outlining daily operations, and continuous business advice. Plus, the investor doesn’t have to worry about lacking the necessary abilities to run the franchise because the training they receive from the franchisor will take care of that.
Xpressbees was founded by Amitava Saha in September 2015 and has exhibited clear growth since then. Hailed as one of the fastest-growing courier franchise, delivery, and express logistics service providers, Xpressbees has witnessed close to 100% growth in revenue on a year-to-year basis. Xpressbees is headquartered in Mumbai and successfully delivers 50,000 shipments a day. XpressBees has a huge network that helps with more than 3 million packages going to more than 20,000 pin codes every year and is one of the top courier franchises in India. It is in the list of the top 10 courier franchise in India.
This courier franchise has a network of over 3,500 service centers, 150 hubs, and more than 28,000 committed Field Service Representatives. This makes it very easy to meet the wide range of evolving logistical needs of its valued customers.
Four engineers—Suraj Saharan, Mohit Tandon, Bhavesh Manglani, and Kapil Bharati—started Delhivery in 2011. It didn’t take long for Delhivery to become India’s top B2B, B2C, and C2C logistics company by offering low-cost storage, transportation, and eCommerce services.
Delhivery has become India’s leading supply chain services company that provides e-commerce fulfillment, express courier, and reverse logistics services. It is the backbone of the logistics industry. Delhivery vision is to become the operating system for eCommerce in India, through a combination of world-class infrastructure, logistics operations of the highest quality, and cutting-edge engineering and technology capabilities. Delhivery had switched completely to offering logistics services to several eCommerce companies. It is one of India’s largest B2B & B2C logistic courier service providers India.
Delhivery has two types of franchises: one is a delivery center, and the other is a transport booking center. One needs to spend INR 10 to 15 lakh on a transport center and have 300 to 400 square feet of land to run their business. On the other hand, one can start a mail booking center with just INR 2 to 3 lakh, and he/she can run his/her business out of a small 70- to 80-square-foot space.
Blue Dart was started by Clyde Cooper, Tushar Jani, and Khushroo Dubash with INR 30,000. Within a 200-square-foot area under a staircase, Blue Dart was created to send small packages and samples to help India’s exports grow. Blue Dart made connections with Gelco Fast International in the UK and started India’s first air package fast service between countries.
Blue Dart or Blue Dart Express, as it is popularly known, was founded in 1983 and is a subsidiary of DHL and DHL Express (Singapore) Pte Ltd. Blue Dart is an Indian logistics company, well-known for its courier and delivery services. They do offer franchise opportunities for their courier services in India. The exemplary delivery franchise also has a cargo airline subsidiary that goes by the name, Blue Dart Aviation.
The investment required for setting up a Blue Dart courier franchise in India depends on the location, whether it is a city, state, or rural area, and the size of the commercial setup. In 2 or 3-tier cities, the investment ranges between ₹2 lakhs and ₹5 lakhs. The real estate prices in different cities and states will also influence the commercial value of the premises, affecting the overall costs of setting up the franchise. Besides the premises, the franchise will require a necessary number of vehicles, usually two-wheelers, and an appropriate number of staff members to operate the business.
For investors, opening a Bluedart business in India could be a good idea because the company makes more than $700 million (₹52,01,02,45,000+) a year around the world. In addition to offering franchise business, this courier franchise teaches management skills, such as how to handle real-time bookings as well.
In 2013, Hanzala Nadaf established King Worldwide. A well-respected national brand, this courier franchise is well-known for its friendly service. King Worldwide is the largest domestic and international delivery network in India. It had been a pioneer in doing business through a franchise in the courier and cargo business. King Worldwide is a National brand and is known for its goodwill. King Worldwide gives assured profit and has the potential for continuous growth. It provides regular training for you and your employees for international products. Also, it offers multimodal services to easily deliver from a letter to bulk shipments.
Currently, around 400 King Worldwide stores can be found in India. The single-unit booking office model accounts for 75% of King Worldwide’s revenue, reaching 95% of the network, and fulfilling the dreams of middle-class people. King Worldwide’s MBO franchise is its most important unit, and it can be established in various ways. It functions as an autonomous unit within a city or district with one or more reporting franchises. To rephrase, it serves the same purpose as an expanded branch and is accountable for the expansion of the company in that area. King Worldwide is one of the fastest-growing franchises in India.
Shadowfax Technologies Limited is a Bengaluru-based crowdsourced delivery platform. Shadowfax was originally founded in 2015 as a last-mile food delivery business. Abhishek Bansal, Vaibhav Khandelwal, Praharsh Chandra, and Gaurav Jaithliya started Shadowfax, an app that helps businesses use technology to make customers happy by delivering food, medicines, and products purchased through online shopping. Shadowfax has emerged as a promising delivery franchise that operates in over 500 cities across India and offers a range of delivery services, including same-day, next-day, and express delivery. The company also offers technology solutions, such as a mobile app and API integration, to help streamline the delivery process.
As a franchisee of Shadowfax, individuals receive training and support from the company to help them set up and run their business. Franchisees are responsible for managing their own delivery personnel, vehicles, and operations, while also adhering to the company’s standards and guidelines.
Some of Shadowfax’s backers include Qualcomm Ventures, International Finance Corporation, Flipkart, NGP Capital, and Mirae Asset Global Investments. In addition to handling the distribution of online orders, making money, and supervising franchisees’ delivery partners, this e-commerce delivery franchise offers a training program and grants access to an HR portal. The franchisee must have a well-established network of reliable technology, including computers, printers, and delivery drivers.
Top Courier Franchise in India – Shree Venkateshwara Cargo Express
Shree Venkateshwara Cargo Express is India’s leading door-to-door express distribution specialist offers integrated express distribution and customized supply chain solutions to customers across diverse industries. Shree Venkateshwara Cargo Express introduces itself as a single solution provider for all the procurement and distribution needs of the industry. Shree Venkateshwara Cargo Express believes that logistics plays a crucial role in any industry. It gives more focus on the cost and efficiency of any industrial operation. It has seamless connectivity across air, rail, and road with the widest branch network has resulted in many opportunities for customers.
Franchisees are provided with training, guidance, and operational support from the company to help them establish and grow their businesses. They are responsible for managing their own delivery personnel, vehicles, and operations while adhering to the company’s standards and guidelines.
Top Courier Franchise in India – SpreadWings Courier & Cargo
SpreadWings Courier & Cargo is the sole company that offers an excellent platform for young entrepreneurs with minimal capital in hand and also strives for their training. SpreadWings Courier & Cargo is one of the leading companies that offers Courier, Cargo & International Shipments door to door to esteemed customers. It has proven itself as the sole courier cargo service provider in India and abroad. It’s a mission to be the world-class technology-driven and customer-focused market leader in courier and logistics. SpreadWings Courier & Cargo fulfills the needs of time-critical or permanent recurring services.
Located in Mumbai, Pick Me Express came into being in 2015. Pick Me Express relies on its daily delivery of time-sensitive consignments and parcels. The success of Pick Me Express is the skills and common goals that every member of their team shares. It has many years of experience in the logistics industry at the senior level, in operations, key account management, sales, and business development. This franchise is dedicated to providing every customer with exceptional service.
Many senior-level employees of this courier franchise have worked in the logistics industry for many years, and the company itself has a lengthy history of success. Pick Me Express franchise is an excellent opportunity for entry-level business ownership, regardless of whether one has prior business experience or not. Individuals with a strong focus on customer service would be an ideal fit for the Pick Me Express Franchisee role. Franchisees collect and deliver packages within their designated zones. Pick Me Express is one of the low-cost franchises in India.
As a Pick Me Express franchisee, individuals can operate within an exclusive territory, collecting and delivering parcels in their designated area. This provides a great opportunity for aspiring entrepreneurs who want to establish a courier and logistics business with the support and guidance of an established brand.
P. Santhamurthy of Coimbatore founded Elbex Couriers Private Limited in 2012. Across the Indian states of Tamil Nadu, Maharashtra, Karnataka, Kerala, Delhi, Rajasthan, Uttarakhand, Gujarat, Uttar Pradesh, and Andhra Pradesh, this courier franchise has expanded rapidly, and it now operates with 30 own branches and 300+ franchisee outlets. Elbex Couriers Private Limited (ELBEX) is India’s fastest-growing brand in the courier & logistics world.
ELBEX offers multiple franchise opportunities :
Regional Franchise (State-wise operations)
Area Franchise (Region wise comprising 4/5 districts)
Super Franchise (District Wise)
Unit Franchise (Pin code / Taluk wise)
It is based on the investment and working capacity of the business aspirants. It serves customers with various service products to meet customer logistics requirements. The company also has tied up with all major international service providers to ensure cost-effective, time-bound services to all parts of the world.
In addition to its focus on customer service, Elbex Couriers offers its thousands of young, ambitious entrepreneurs and job-seekers in India excellent business and career prospects to become service associates. By becoming a Master Franchisee, Super Franchisee, or Unit Franchisee, the channel partners are granted the opportunity to operate inside a specific territory. At the franchisee level, the two mainstays of branch operations are pick-ups and deliveries, which are handled sequentially.
Top Courier Franchise in India – Super Fast Logistics Pvt. Ltd.
Super Fast Logistics Pvt. Ltd. is an expert in logistics services. It not only provides domestic and international mail services but also specialized value-added services like Customized Logistics Solutions (CLS) including warehousing, letter shopping, and fulfillment, variable data printing, as well as integrated business solutions, including mailroom management solutions, digitization, archiving services. Super Fast Logistics courier has in its workforce, highly experienced and professional personnel, having the highest level of commitment and who believe in personalized service to their customers.
With e-commerce shopping being at an all-time high with no signs of stopping, it is wise to look into a courier service franchise soon. We hope this list gives you an idea about where to start!
Vinoth Poovalingam started Flipkart’s outbound shipping company under the brand name eKart and it has changed the game. Ekart is run by Instakart Services Pvt. Ltd. Ekart was founded in 2009 and was taken over by Flipkart from WS Retail Services. The company is as trusted as Flipkart itself when it comes to its courier service franchise. Ekart boasts of delivering around 10 million shipments per month and most of their orders, around 85%, come from Flipkart.
Ekart has helped Flipkart grow by coming up with new services like cash-on-delivery, in-a-day guarantee (50 cities), and same-day guarantee (13 cities). With its new ideas for better delivery services for Flipkart users, this eCommerce courier franchise has recently teamed up with Tata CliQ and Voonik to meet the growing needs of couriers and build trust among customers. With the help of inventory management software, tracking orders has become easier and faster, thanks to advanced technology offered by eKart making it one of the top 10 courier services in India.
Top Courier Franchise in India – The Professional Couriers
The Professional Couriers has been serving as a courier service franchise since November 1, 1987, when the company was incorporated. Large-scale courier service hardly really existed till then when TPC came into being. Headquartered in Mumbai, TPC opened its first International Subsidiary Company – M/s The Professional International Couriers Pvt. Ltd back in 1999, thereby opening their International Operations Hub in all metro cities. The company further expanded with new entities like The Professional Couriers USA Inc., New York/USA, Professional Couriers LLC., Dubai/UAE, Professional Couriers Pte Ltd., Singapore in 2009.
Top Courier Franchise in India – MAX Courier Franchise
MAX courier franchise is a delivery franchise that deals with Ecommerce delivery franchise, document delivery, parcel delivery, and more. Boasting more than 750 branches across India, Max Courier started its operations in 2014 and eventually started its franchise 3 years later in 2017. It is an investible courier business franchise.
Top Courier Franchise in India – Overnite Express Ltd
Overnite Express Ltd, simply called Overnite Express, is a courier franchise in India, headquartered in New Delhi. Overnite Express has been associated with transport, cargo, and other courier services across the country and is currently known as a major player in the same space. The company claims to deliver 1.5 lakhs+ parcels each day and reaches out to over 1,100 cities with its 3,000+ branches distributed all over the country.
Gojavas is a Gurgaon-based logistics and supply-chain startup founded in 2013. According to the vision of Gojavas, the company aims to emerge as an industry leader and provide trustworthy, time-bound logistics and supply-chain solutions to all of its business partners. The company strongly believes in its motto, “delivering a million smiles” and is onwards to cement its presence in the fast-paced e-commerce industry as a delivery franchise.
In 2016, Rahul Chutani established Last Mile Xpress in the Delhi NCR area.It is an Indian courier franchise that takes care of the courier and delivery requirements of individuals from across the country. Last Mile Xpress also boasts professional pick-up and delivery services, which it extends to B2B and B2C customers. Their services range from bike-based to Eeco car/Tata Ace-based pick and delivery requirements.
The courier franchise gives investors the chance to join its network of franchises. With minimal outlay of capital and collateral. Last Mile Xpress is currently serving the National Capital Region (NCR), which includes cities such as Delhi, Faridabad, Gurgaon, Noida, Ghaziabad, Ballabgarh, Palwal, Kolkata and Bhubaneswar. Investors can monitor the outlet’s financial performance thanks to Last Mile Xpress’ strong technological structure.
Top Courier Franchise in India – Nonstop Courier and Cargo
Based in Chennai, Nonstop Courier and Cargo is designed to operate as a courier delivery franchise to ease the fulfillment of the pick-up and delivery requirements of customers from all around India. Nonstop Courier and Cargo takes utmost responsibility to professionally handle the pick-up and delivery orders coming from their customers without any delay.
Just Delivery is a logistics company recognized for its transportation, packers, and movers, loading, unloading, car transportation, and other services, which it offers to its customers from all around the country. The company claims to have customers from 2000+ companies that they work with in addition to other individuals who approach the company and it is considered as a profitable courier agency franchise.
DHL was started in 1969 in San Francisco by Adrian Dalsey, Larry Hillblom, and Robert Lynn. Across more than 220 countries and territories, 600,000 individuals work daily for this courier company, assisting customers in crossing borders, expanding into new markets, and boosting their business. With an investment range of around INR 2 to 5 lakhs, owning a DHL franchise is a promising business. A minimum of 250 to 300 square feet of space, whether owned or rented, is required to secure a DHL franchise in the desired location. But DHL also charges a franchise fee, which could be seen as a condition to open a franchise. DHL is one of the top franchises in India.
Ecom Delivery Limited is a top logistics company in India, providing end-to-end delivery solutions for retail and e-commerce businesses. It is based in Navi Mumbai, Maharashtra, and was founded in 2014 by Vanket Saye, Shivaram Singh, and K Uttam Jana, who have years of experience in logistics and distribution. The company serves e-commerce platforms, D2C brands, and both small and large online sellers.
With 12 offices, 150+ employees, and 30 channel partners, Ecom Delivery Logistics delivers for over 25,000 businesses and individuals.
Using advanced technology and automated systems, the company offers logistics services across 29 states and 6 union territories. It operates in 1100+ cities and towns, covering 18,600+ pin codes in India. Its main service, Ecom Delivery Logistics Services, includes first-mile pickup, processing, network operations, last-mile delivery, and handling returns.
Valmo is a trusted logistics provider in India, known for its transparency, affordability, and efficiency. It offers the lowest market prices, real-time tracking, timely deliveries, and 24/7 customer support. With nationwide coverage, Valmo ensures seamless shipping from cities to remote areas. Businesses seeking cost-effective and high-quality logistics solutions can rely on Valmo for a hassle-free experience. Getting a Valmo courier franchise is a profitable courier franchise business in India.
Conclusion
Courier and delivery services play a crucial role in today’s fast-paced world, providing efficient and timely transportation of goods and documents. The courier and delivery industry in India is growing rapidly, and there are many franchise opportunities available for individuals who want to start their own courier business.
By choosing the right courier franchise business, individuals can start their entrepreneurial journey with the support and resources of an established brand while also contributing to the growth and development of India’s logistics and transportation industry.
There is a high desire for these courier franchises to expand their reach since the market for courier services in India is predicted to increase by triple figures. While this market segment was previously very disorganized in India’s smaller towns and cities, things have changed thanks to the entry of several low-budget franchises, that have provided excellent opportunities for young entrepreneurs hailing from these areas to build successful brands.
FAQs
Which is the best courier franchise in India?
The top courier franchises in India are:
Ship n’ Fly
InXpress
DTDC
Delhivery
King Worldwide
Shadowfax
SpreadWings Courier & Cargo
Pick Me Express
Elbex Courier
Super Fast Logistics
What are the benefits of owning a courier franchise business in India?
Owning a courier and delivery franchise business in India provides numerous benefits, such as having access to an established brand name and systems, comprehensive training and support, and the opportunity to tap into a growing industry.
Is a courier business profitable?
Definitely! If done correctly, courier services will turn profitable in no time.
Is it expensive to start a courier franchise in India?
The cost of starting a courier and delivery franchise business in India varies depending on the franchise company, the size of the territory, and the type of services offered. Typically, the initial investment required ranges from a few lakhs to several crores of Indian Rupees.
What services do courier franchise businesses in India typically offer?
Courier franchise businesses in India typically offer a range of services, including same-day, next-day, and express delivery, logistics and supply chain solutions, and technology solutions such as mobile apps and online tracking.
When was DTDC founded?
DTDC was founded in 1990 and is headquartered in Bengaluru.
Which are the best courier services from India to USA?
Some of the best courier services from India to the USA include:
Shiprocket
FedEx
DHL
Aramex
Ecom
India Post
DTDC
How to apply for a courier franchise in India?
To apply for a courier franchise in India, you should research courier and delivery franchise businesses in India and contact the franchisor of the courier company you are interested in. Discuss the franchise opportunity and complete the franchisor’s application form along with any required documentation or fees. The franchisor will review your application and contact you to discuss next steps. If approved, you will sign a franchise agreement and receive training and support to establish and operate your courier franchise business.
Is there any courier franchise without investment?
Finding a courier franchise with zero investment is rare, but ePostBook offers a unique opportunity with no franchise registration fees, allowing you to earn by providing shipping services.
Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations.
Logistics has always been an important sector for any country, including India, but the space had never seen such a ground-breaking turn before Delhivery came into being.Proving itself since 2011 as a great startup, this company is now a backbone for the logistics industry.
Delhivery is currently one of the leading players in the logistics space in the country.It offers a full suite of services such as last-mile delivery, third-party and transit warehousing, reverse logistics, payment collection, vendor-to-warehouse, vendor-to-customer shipping, and more.
Delhivery became a unicorn in 2019 when it raised $413 million in a Series F round led by SoftBank Vision Fund, Carlyle Group, and Fosun International. It was then valued at$1.5 billion. Delhivery was last been valued at $4.77 billion in May 2022.
Read this article to learn about Delhivery’s Startup story, Founders, Business Model, how it started, Growth, Competitors, Funding, and Investors.
Delhivery Company Details
Startup Name
Delhivery
Headquarters
Gurgaon, India
Sector
Logistics
Founders
Kapil Bharati, Sahil Barua, Suraj Saharan, Mohit Tandon (Exited March 29, 2021), and Bhavesh Manglani (Exited March 29, 2021)
Delhivery is a prominent courier services, logistics, and supply chain solutions company that enthusiastically works with individuals and businesses. Founded back in May 2011, Delhivery is headquartered in Gurugram, Haryana, India,and provides a range of services, including last-mile delivery, third-party and transit warehousing, reverse logistics, payment collection, vendor-to-warehouse, vendor-to-customer shipping, and more.
The company is backed by Times Internet Ltd, which acquired a minority stake in the firm in June last year.
Having three responsibilities on its shoulders – fulfillment, omnichannel, and data services, the company’s focus is to deliver the best service without any waste of chances in solving the customers’ problems.
It provides the products and services intended to build trust and improve the lives of consumers, small businesses, enterprises, and their growing teams of employees and partners. Delhivery is disrupting India’s logistics industry with the help of its proprietary network design, infrastructure, partnerships, engineering, and technological capabilities.
Delhivery brings unparalleled cost efficiency and pan-India reach to its 10,000+ customers. Driven by its mission to shrink time and distance, Delhivery aims to make the world a smaller place for its customers. Powered by an effective and streamlined Delhivery business plan, the company is emerging as one of the leading players in the supply chain and logistics space, so much so that it can be referred to as one of such courier and logistics startups that have paved a new path for the delivery of products. Besides, Delhiveryis driven by a constant focus on its customers and serving them with quality products, thereby building confidence and trust for the brand.
Delhivery – Industry
The country’s logistics industry, which is worth around $160 billion is likely to grow by an expected CAGR of 10% and touch $215 billion in the next two years with the implementation of GST. However, most of the industry was largely torn into unorganized players where the arrival of Delhivery can be simply termed as a phenomenon that has completely changed the industry and the way it works.
Here comes the biggest reach of Delhivery where they have over 1400 serviceable pin codes on their list and 19,990+ sq ft of warehouse space in Delhi as well as in Bangalore. Delhivery has a lot of partners with whom it aims to increase the product reach and to cope with those partners, the company also offers third-party warehousing and transit warehousing.
Along with numerous e-commerce brands like Flipkart, Amazon, eBay, Snapdeal, Jabong, and Healthkart, customers, Delhivery company also manages its customer base that comprises many other businesses and individuals.
Delhivery – Founders and Team
Delhivery was started by a bunch of engineers – Bhavesh Manglani, Kapil Bharati, Mohit Tandon, Sahil Barua, and Suraj Saharan.
Delhivery Founders
Sahil Barua
Another Bain & Company consultant Sahil Barua was a BE Mechanical Engineering student at NIT Karnataka. Sahil Barua, who currently serves as the Co-founder and CEO of Delhivery, completed his graduation and then went on to pursue a PGDM course at IIM Bangalore. Sahil finally decided to co-found Delhivery together with the other founders.
Kapil Bharati
Kapil Bharati is the Co-founder and CTO at Delhivery. He is an alumnus of IIT Delhi, from where he completed his Btech degree in Mechanical Engineering. Bharati served as the Technical Lead at Hindustan Times for livemint.com and the HT blogs and then joined SapientNitro as a Senior Manager of technology. Bharati had earlier co-founded two other companies – 11Rupees and Contify.com, before co-founding Delhivery.
Bhavesh Manglani
Bhavesh Manglani was another Co-founder of Delhivery, who left the company on March 29, 2021. Manglani was a PGDCM/MBA, Systems, Finance student at IIM Calcutta, which he completed after obtaining his BTech in Information and Communication Technology. Bhavesh has had earlier experience working as a Manager – Usage and Revenue Enhancement, Prepaid Mobile, All India, and as a Product Manager at Reliance Communications and Idea Cellular Ltd. before he co-founded Delhivery.
Mohit Tandon
Mohit Tandon is an IIT Kanpur alumnus and eventually joined Bain & Company after completing his graduation, where he served as a Consultant for around 5 years before co-founding Delhivery. Tandon had been a Co-founder of Delhivery, before he left the company on March 29, 2021.
Suraj Saharan
Suraj Saharan was also an ex-Bain & Company consultant, who started with ICICI Lombard as a Customer Service Manager and eventually co-founded Delhivery. Saharan is an IIT Bombay alumnus, from where he obtained a BTech degree in Mechanical Engineering. Saharan is also a co-founder of the company.
To increase the quality of the products delivered by Delhivery, Suvayu Ali (Data Scientist at Delhivery) kept a special check on the market of these technical matters with an algorithm, which is one of the projects that a team of data scientists at Delhivery, led by former entrepreneur and Facebook’s data scientist Santanu Bhattacharya, is working on.
Delhivery added Namita Thapar (ED, Emcure Pharmaceuticals) and Sameer Mehta (CEO, boAt) to its board. The company said that the appointment of the two will come into effect from February 17, 2025. The company also appointed ex-Airtel Global CEO Vani Venkatesh as CBO, effective February 28, 2025.
Delhivery currently boasts of a team that is 66000+ employees strong.
Delhivery – Startup Story
It was approximately half-past eleven at night when Suraj and Sahil ordered food from a nearby restaurant in Gurgaon. When they had the delivery man standing in front of their door, they got chatty with the delivery person, who spoke of the problem of unemployment that was about to break out. This made the founders rush down to the store and talk to the manager. Soon they were at the restaurant, talking to the owner, who further elaborated on his plans of closing down the business and moving his staff elsewhere. Here’s where Sahil and Suraj decided to start their delivery business, Delhivery. Yes, they hired all of them!
Sahil narrated the exact conversation between him and the owner of the restaurant – “It was 11.30 at night, I still remember, we took our bikes and went to meet the owner, Anuj Bajaj, who was surprisingly still there. He said he was shutting the restaurant down. He was really happy we had come because he wanted his staff to relocate somewhere. We said bring it on, we’ll hire everybody.”
Delhivery – Name, Tagline, and Logo
Delhivery – Logo
Delhivery has stuck with a simple but eye-catching logo where the name of the brand is displayed in black.
Delhivery tagline – ‘Small World‘, Delhivery is changing the logistics market making the world smaller with its new strategy of delivering fast.
Delhivery – Mission and Vision
Delhivery’s mission is to simplify the movement of goods. It aims to change the world, one shipment at a time.
The vision of the company is to “become the operating system for commerce in India, through a combination of world-class infrastructure, logistics operations of the highest quality and cutting-edge engineering and technology capabilities.”
Delhivery – Business Model and Revenue Model
Delhivery has currently been hailed as India’s leading supply chain services company. It is one of India’s largest B2B, B2C, and C2C Logistics Courier Service providers. The company is best known for the economical shipping rates that it charges for its services. Furthermore, Delhivery company claims to have – No Setup Fees or Subscription Charges!
The services offered by Delhivery can be divided into 3 primary departments:
Warehousing – Flexible warehousing across 40+ cities in India
Transportation – Largest pan-India reach across 19000+ pin codes and 2500+ cities
Ecommerce – Ready integration with Shopify, WooCommerce, Magento & Opencart.
Delhivery – Growth and Revenue
Founded in Gurgaon, Delhivery was initially a small business with only 5 members in total for all their work, from accounts to product service to delivery hookups. However, within a short period, the company hired more than 15,000 people across a range of departments including deliverymen, account keepers, and many others, some of whom were solely dedicated to looking after customer satisfaction and managing deliveries along with providing extensive help and support with the customer issues.
Delhivery Growth Statistics
The growth of Delhivery has been documented until the year 2024 are as follows:
Since its inception, the company has successfully shipped a remarkable 2.8 billion parcels as of September 2024.
A total of more than 18,700 pin codes are served.
It has covered 18 million+ square feet of logistics.
A total of over 26,500 businesses have been served.
The company boasts of a collection of 85+ packing warehouses in total across the country
It has around 29 automated sort centres
Delhivery has around 160 hubs
7,500+ partner centres
Furthermore, Delhivery claims to possess a capacity to process more than 15 lakh (around 1.5 million) parcels per day in India across 2,300 towns and cities.
All of these are possible mainly because of its network of nearly 7,000 drivers and over 5,000 trucks. Delhivery is also building some of the country’s largest trucking terminals at key locations in Delhi, Mumbai, Bangalore, Hyderabad, Kolkata, and Chennai.
The company culture aims at making every individual experience working in the trenches as a delivery boy, for at least twelve hours a week, to promote teamwork and efficiency among the employees.
In an interview, Sahil Barua quoted some wonderful lines for his employees “After every 20 minutes I get up and go talk to a team member. Thanks to this, I know everyone in our office by their first name. We have that kind of openness in the office where people can tell us what they think. That is what keeps us going”.
The Rise and Fall of the Delhivery Shares
Delhivery shares rose by 6.34% on June 2, 2022, which closed at INR 570. It reached INR 617.70 during this season, which was an all-time high intraday. This was reset again when Delhivery shares reached INR 683.35 on July 20, 2022. Among the new-age tech stocks, it was only Nykaa‘s shares, which rose by 1.05% to INR 1470.95. All the other stocks of Policy Bazaar, PB Fintech, Paytm, and Zomato fell recently, as reported on June 3, 2022. Delhivery shares continued to hold its winning streak for the third season straight. The shares of Delhivery ended 6% and 4% higher on consecutive days to end at INR 699.95 on the BSE as per July 21, 2022 reports. With this, the market capitalization of Delhivery crossed the INR 50,000 crore mark, which helped Delhivery be clubbed together in the house of the top 100 Indian companies with the highest market capitalization.
Delhivery has launched something big called ‘Company One.’ It’s a super modern digital shipping platform made to help small businesses. This cool invention puts together lots of shipping services. It’s not just about talking to customers after they buy things and using smart data, but also about easily sending things to other countries, quickly connecting to different places where they sell stuff, and handling reports about things that couldn’t be delivered. All of this brings a totally new and really smart way of shipping and delivering things for these small businesses.
This new system will enable small businesses to ship their products without needing to meet a minimum order requirement. They can start shipping by adding a minimum of INR 500 to their wallet. With Delhivery One, small businesses can now ship their products to more than 220 countries. This is made possible through Delhivery’s partnership with FedEx, a well-known logistics company. Delhivery is also working on making the digital platform even better. They are planning to add new features like connecting to various online marketplaces and creating a mobile app called “Delhivery One“,
Delhivery – Financials
Delhivery has shown consistent growth in revenue over the past few years. However, the company has faced losses during this period, with expenses rising and net losses narrowing down in the most recent financial year (FY24).
Delhivery Financials
FY24
FY23
FY22
FY21
FY20
Total Revenue
INR 8594.2crore
INR 7530.2 crore
INR 7038.4 crore
INR 3838.3 crore
INR 2988.6 crore
Total Expenses
INR 8825 crore
INR 8597 crore
INR 8064.5 crore
INR 4212.7 crore
INR 3257.4 crore
Profit/Loss
INR -249.2 crore
INR -1007.8 crore
INR -1011 crore
INR -415.7 crore
INR -268.9 crore
Delhivery Financials 2024
Delhivery’s revenue has steadily increased from INR 2,988.6 crore in FY20 to INR 8,594.2 crore in FY24. Despite revenue growth, the company continues to incur losses, though the losses narrowed from INR 1,011 crore in FY22 to INR 249.2 crore in FY24.
Delhivery Revenue Breakdown
Particulars
FY24
FY23
Revenue from Product/Service Sales
INR 8,141.5 crore
INR 7,225.3 crore
Other Income
INR 452.7 crore
INR 304.9 crore
Revenue from product/service sales in FY24 showed a significant rise, reaching INR 8,141.5 crore compared to INR 7,225.3 crore in FY23. Other income also increased, moving from INR 304.9 crore in FY23 to INR 452.7 crore in FY24.
Delhivery Expense Breakdown
Particulars
FY24
FY23
Freight, Handling & Servicing Costs
INR 5,970.7 crore
INR 5,669.5 crore
Employee Benefits Expense
INR 1,436.8 crore
INR 1,400 crore
Finance Costs
INR 88.5 crore
INR 88.8 crore
Amortization & Depreciation
INR 721.5 crore
INR 831.1 crore
Other Expenses
INR 607.4 crore
INR 605.8 crore
Delhivery’s expenses have been fairly stable from FY23 to FY24, with freight and handling costs rising slightly from INR 5,669.5 Cr to INR 5,970.7 Cr. Amortization & depreciation costs decreased from INR 831.1 Cr to INR 721.5 Cr, contributing to some cost control.
Delhivery Profit/Loss
Particulars
FY24
FY23
Gross Profit
– INR 249.2 crore
– INR 1,007.8 crore
Operating Profit
– INR 244.4 crore
– INR 1,053.1 crore
Net Profit/(Loss)
– INR 249.2 crore
– INR 1,007.8 crore
Despite revenue growth, Delhivery has yet to achieve profitability. The company’s losses decreased from INR 1,007.8 crore in FY23 to INR 249.2 crore in FY24, reflecting improvements in cost management and revenue generation.
Quick Summary
Revenue Growth: Increased from INR 2,988.6 Cr (FY20) to INR 8,594.2 Cr (FY24), driven by a rise in service sales.
Loss Reduction: Losses narrowed from INR 1,011 Cr in FY22 to INR 249.2 Cr in FY24.
Stable Expenses: Slight rise in freight and handling costs with a decrease in amortization and depreciation.
Profitability still a Challenge: Despite improvements, the company remains in the red for the past five years.
Delhivery – Funding and Investors
Delhivery has raised a total of $1.69B in funding over 15 rounds. The company raised a funding round worth $303.73 million (INR 2347 crore) led by 64 anchor investors including Stead View, Tiger Global, Bay Capital, and more, before its IPO on May 11, 2022. As per the company filings, Delhivery allotted 48 million shares to the anchor investors at INR 487 each.
The previous round of the company came in on September 24, 2021, led by Addition. This has helped it raise around $125 million. The company also witnessed funds equal to INR 558 crore ($76.34 million) in the previous round dated September 6, 2021. The Series I round of funding was also led by Lee Fixel’s Addition LLC. Delhivery is currently valued at $4.77 billion, as of May 2022.
Here is a list of all the funding rounds of Delhivery:
Date
Stage
Amount
Investors
May 11,2022
Pre-IPO
$303.73 million
Tiger Global Bay
September 24,2021
–
$125 million
Lee Fixel’s Addition LLC
September 6,2021
Series I
$76.34 million
Lee Fixel’s Addition LLC
July 16, 2021
–
$100 million
FedEx Express
May 30, 2021
Series H
$277 million
Fidelity Investments
December 15, 2020
Secondary Market
$25 million
Steadview capital
September 9,2019
Secondary Market
$115 million
Canada Pension Plan Investment Board
June 17, 2019
Secondary Market
$150 million
Canada Pension Plan Investment Board
March 24, 2019
Series F
$413 million
SoftBank Vision Fund, Carlyle Group
May 22, 2017
Series E
$30 million
Fosun International
March 23, 2017
Series E
$100 million
Carlyle Group, Tiger Global
May 6, 2015
Series D
$85 million
Tiger Global Management
September 8, 2014
Series C
$35 million
Multiple Alternate Asset Management
September 30, 2013
Series B
$5 million
Nexus Venture Partners
April 2012
Series A
$1.5 million
Times Internet Limited
The logistics giant has allotted 146,961 Series I Compulsory Convertible Preference shares (CCPS) to Addition LLC valued at Rs 37, 900 per share, according to the MCA filings of the brand as of September 6, 2021.
Delhivery – Shareholding
Delhivery’s shareholding pattern as of April 2022, sourced from Tracxn:
Delhivery Shareholders
Percentage
Sahil Barua
1.9%
Mohit Tandon
1.6%
Suraj Saharan
1.6%
Kapil Bharati
1.0%
Bhavesh Manglani
0.3%
SoftBank
19.6%
The Carlyle Group
9.1%
Nexus Venture Partners
9.2%
CPP Investments
6.1%
Tiger Global Management
5.3%
Brand Capital
5.6%
Fosun
3.1%
Alpine Capital
3.4%
GIC
2.1%
Addition
2.4%
Steadview
2.7%
Chimera
1.4%
Fidelity Investments
3.5%
Baillie Gifford
0.7%
Ab Initio Capital
0.3%
RPS Ventures
0.5%
Avendus
< 0.1%
Malabar Investments
< 0.1%
Multiples Alternate Asset Management
–
FedEx
2.9%
Angel
< 0.1%
Other People
1.4%
ESOP Pool
11.0%
Other Investors
3.2%
Total
100.0%
Delhivery Shareholding
Delhivery – IPO
Delhivery eyed an IPO round of around $1 billion and filed its Draft Red Herring Prospectus on October 7, 2021. The company had already received approval from its shareholders to turn into a public entity by then, and soon afterward, it was converted from Delhivery Private Limited to Delhivery Limited. Delhivery, which earlier anticipated raising a total of INR 7460 crore in its IPO, had reduced its IPO size to INR 5500 crore, which was 26.27% less than what the company proposed earlier. On a sitting with the Board of Delhivery, the company decided to open its IPO after the closure of the LIC IPO, the subscription window of which is closing on May 9th, 2022. The valuation that Delhivery targeted with its IPO was mentioned somewhere around $5 billion as per the reports dated May 5, 2022.
Delhivery opened its IPO on May 11th, 2022, which opened to a customary start where the total subscriptions hovered at 4%. While the retail subscription was subscribed to 23%, the employee share quota was at 4% subscriptions after 2 hours of the Delhivery listing. What can be called a lukewarm start, the Delhivery IPO seemed to lack market liquidity, coming just after LIC’s mega IPO round, which closed on May 9, 2022. Morgan Stanley, Citigroup, BofA Securities, and Kotak Mahindra Capital were some of the book-running lead managers to the Delhivery IPO. Delhivery witnessed a tepid response on its first day of IPO with 21% overall subscriptions. At the close of the day, the retail portion was subscribed 30% while the portion of the Qualified Institutional Investors (QII) followed in with around 29% subscriptions. The employee’s quota of Delhivery was subscribed to around 6% while that of the Non-Institutional Buyers (NIB) remained subscribed at 1% only.
The Delhivery shares were listed at INR 493 per share, which was 1.2% higher than their issue price, INR 487, on the BSE, whereas on the NSE, the Delhivery shares were listed at 1.7% higher than the issue price, at INR 495.2. However, the shares continued gaining on a listing day to stand at INR 537.25, which is 9% higher at the closing on the BSE, and stood 10.1% higher at INR 536.25 on the NSE. The Delhivery stocks were listed on May 24, 2022, on the BSE and NSE, and the very next, it was found that the shares by 4.73% to INR 511 on the NSE. The valuation of Delhivery, which was previously valued at INR 35,283 crore ($4.55 billion) before its IPO, stood at INR 37,022 crore ($4.77 billion) at the end of the listing day.
With the listing of its shares on May 24, 2022, Delhivery turned out as the first tech startup to go public in the season where negative sentiment was dominating the public listing. However, the Delhivery IPO turned out to be a money-making event for its big investors. Softbank, which entered the cap table of Delhivery in 2019, had 14,15,93,300 shares, out of which the Japanese company sold 7,494,867 equity shares or 5% stakes and received over 148% ROI. On the other hand, Times Internet, which was one of the early backers of the company, held 4.92% stakes in the firm and sold shares worth $21 million in the Delhivery IPO, thereby gaining 139X returns.
Delhivery – ESOPs
The company initially decided to expand its employee stock option plans (ESOP) pool that will be overlooking its $1 Bn-IPO, when it allotted 11,614 shares valued at $126.6K to its employees in 2019. The IPO value was later reduced to ($677.81 mn) Rs 5235 crore. It then allotted 9,545 shares (Rs 2,895 each) valued at Rs 2.84 cr to 12 of its employees. This was decided via an extraordinary general meeting (EGM) on September 29, 2021.
Delhivery announced the allotment of ESOPs worth Rs 43.6 crore to around 66 employees as soon as it filed its DRHP for its first IPO, as per November 2021 reports. According to the company filings, Delhivery declared the allotment of 12,17,500 equity shares to over more than 5 dozen employees on the exercise of their stock options.
Delhivery presented 9 items that included ESOP 2012, Delhivery ESOP II 2020, Delhivery ESOP III 2020, Delhivery ESOP IV 2021, Article of Associations, and other allied schemes for voting in front of its stakeholders. Interestingly, the institutional shareholders (72% of them) have largely voted against these ESOP schemes, as per reports dated July 18, 2022. However, the ESOP schemes were still passed with the votes of the non-public institutions and promoters in the company meeting. The presentation of the ESOP schemes of Delhivery was in line with the SEBI policy, which does not allow listed companies to make any fresh grant related to the transferring of shares to their employees if the Pre-IPO ESOP schemes are not approved by the shareholders.
Delhivery – Partnerships
Delhivery partnered with many organizations thus far. Among its prominent partnerships include its collaboration with Volvo in August 2020 with an aim to add tractor-trailers into its express network.
“This is the first major deployment of tractor-trailers in express trucking which is a significant step for Delhivery towards getting ready for the future and towards expanding our network and building our leadership position in this market further,” said Sahil Barua, Co-Founder of Delhivery.
The company has also partnered with FedEx Express for a strategic alliance transaction, which was earlier signed in July and completed on December 9, 2021. This transaction is deemed to combine the extensive pan-India network and technology solutions of Delhivery with the global network that FedEx boasts of. This will help the customers get the best of both worlds together.
Delhivery – Competitors
As Delhivery is a logistics company, and obviously, Delhivery thrives amidst huge market competition from some of the companies like:
It is because of the competition in the market that customers get different choices, and all of them more or less closely match each other when it comes to quality.
The company has acquired 3 startups as of December 8, 2021. The latest acquisition came in on December 8, 2021, when Delhivery acquired Transition Robotics, a California-based startup that is currently focussing on the development of the Unmanned Aerial Systems (UAS) platforms, founded by Jeff Gibboney in 2011. This will allow the supply chain services unicorn to be directly involved with the core drone technology, the “regulations and use cases” of which, “are evolving in the country”, CTO Kapil Bharati said.
Acquiree Name
Date
Price
Transition Robotics
December 8, 2021
–
Spoton Logistics
Aug 1, 2021
$200 mn
Primaseller
Mar 3, 2021
–
Delhivery, which is eyeing the filing of its Draft Red Herring Prospectus (DRHP), has already issued bonus shares to shareholders. The logistics and supply chain startup held an extraordinary general meeting (EGM) on September 29, where it announced that it would allot fully paid-up 1.68 Cr bonus shares worth INR 10, to equity shareholders. This will be in the ratio of 9:1.
The logistics unicorn has allotted 1,68,46,803 shares of Rs 10 each, which increased the total number of shares from 18,71,868 to 1,87,18,670 bonus shares. These shares would be allotted to 90 existing equity shareholders of the company, as per the reports dated October 4, 2021.
The company has allotted 12.29 Lakh bonus shares, where the Founder of the company, Sahil Barua boasts of having the highest shares when it comes to the founders of the startup. Times Internet and CPPIB are the other prominent shareholders, which were allotted 28.53 Lakh and 23.80 Lakh shares respectively, which are the highest that the investors of the company got.
Delhivery – Future Plans
Delhivery will continue to aggressively invest in building trucking infrastructure and is planning to invest up to Rs 300 crore in the next 24 months to expand its fleet size. The company announced it has set up a fully owned subsidiary, Delhivery Robotics Pvt Ltd, to focus on drone technology research and manufacturing.
The Chief Operating Officer of Delhivery, Ajith Pai explained Delhivery’s global strategy, highlighting its focus on connecting India with the world rather than building a physical network abroad. He emphasized that the company prioritizes smooth access into and out of India over setting up operations overseas.
FAQs
Who are Delhivery Founders/Owners?
Delhivery was founded by Bhavesh Manglani, Kapil Bharati, Mohit Tandon, Sahil Barua, and Suraj Saharan.
Which is Delhivery Parent Company?
Delhivery Pvt Ltd. is the company that owns Delhivery.
What is Delhivery courier service?
Delhivery offers a full suite of services such as last-mile delivery, third-party and transit warehousing, reverse logistics, payment collection, vendor-to-warehouse, vendor-to-customer shipping, and more.
Who is the CEO of Delhivery?
Sahil Barua is the Founder and CEO of Delhivery.
How does Delhivery delivery tracking work?
Delivery tracking uses a unique tracking number to monitor a package’s journey from dispatch to delivery. Customers can check its status and location in real-time via the courier’s website or app.
Who are the Top Competitors of Delhivery?
As Delhivery is a logistics company, it is obvious that it has great competition in the market. Some of the very state rivals are:
Ecom Express
DotZot
FSC (Future Supply Chain)
BlackBuck
Delex
Delivery.com
How can you use Delhivery tracking?
You can easily use the Delhivery tracking facility by simply visiting the Delhivery homepage and the “Track your order” section, where you need to type Mobile Number/Tracking ID/Order No./Reference No./LTI Shipment (LRN No.) to get your order tracked effectively.
What are Delhivery courier service charges?
The Delhivery courier service charges are based on the weight of the order or parcel.
What is Delhivery Business Model?
Delhivery is a logistics company providing parcel delivery, warehousing, and supply chain services. It focuses on e-commerce, offering tech-driven solutions to manage shipping and fulfillment. Revenue comes from service charges and additional offerings like warehousing.
Where is hq of Delhivery?
The headquarters of Delhivery are located in Gurugram.
Is Delhivery a unicorn?
Yes, Delhivery is a Unicorn.
Who owns Delhivery?
Funds own the majority of Delhivery, a logistics company, with 74.98% of the shares.
What is Delhivery Net Worth?
Delhivery’s latest financial report shows it has net assets worth INR 92.50 billion.
The Adani group is an Indian multinational conglomerate with a revenue of about $37 billion from FY2024. The company is headquartered in Ahmedabad, Gujarat, India. Adani is a leading global integrated infrastructure player that includes diverse businesses like coal trading, coal mining, ports, power generation, multi-model logistics, renewables, gas distribution, and transmission. The Adani has always been known for its growth and vision for building the nation.
It is the largest port developer and operator in India with Mundra being the country’s largest commercial port. Having multiple ports, branches, manufacturing units, and corporate offices at various locations, Adani Group is one of the largest business units. In all this business group has around 36,000 plus employees with more than 900 third-party contractors involved in incorporating various work orders across 25 plus business units.
In April 2014, it added the fourth unit of 660 megawatts at its Tiroda Thermal Power Station, making Adani Power India’s largest power producer. In 2015, Adani was ranked India’s most trusted infrastructure brand by The Brand Trust Report 2015. The group operates mines in India, Australia, and Indonesia and supplies coal to Bangladesh, China, and other countries in Southeast Asia. In January 2018, Adani Ports and SEZ Limited added equipment and machinery to become the largest dredger fleet in India.
Adani Enterprises Limited is run by Gautam Adani, the enterprise handles the mining, trading, gas distribution, solar, and agribusiness divisions of the Group. This company also owns a subsidiary called Adani Gas which is a wholly owned subsidiary that executes the gas distribution business. Its real estate activities are managed by Adani Infrastructure and Developers Private Limited. The current incubation portfolio includes Mining Services, Integrated Coal Management, Road, Rail, Airports, Data centers, and Defense.
Adani Ports and SEZ Limited
Adani Ports and Logistics Logo
Adani Ports and Special Economic Zone Limited (APSEZ) is the largest private port company and special economic zone in India. The Company is headed by Karan Adani, CEO of APSEZ. The operations of the company are Logistics and Port management and operates ports Dahej, Mundra, Hazira, Dhamra, Kattupalli, and Vizhinjam.
Along with that, the Adani Group manages terminals at the ports of Mormugao, Ennore, Vishakhapatnam, and Kandla. The logistics were initially promoted by the Mundra Port Infrastructure Development Company Limited, as an enterprise of the Government of Gujarat and Adani Port Limited.
Adani Power Limited
Adani Power – Adani Group of Companies List
The company is run by Gautam Adani, Rajesh S. Adani. The company develops and maintains power projects in India. The firm has a combined installed capacity for developing and maintaining power projects across India. The company runs the following subsidiaries of 10440 MN with four thermal power projects across India.
The following subsidiaries are Adani Power Maharashtra Limited and Adani Power Limited. In 2014 Adani Power Ltd’s thermal power plant at Mundra in Gujarat is the world’s first coal-fired plant to receive carbon credit from the United Nations Framework Convention on climate change.
Revenue of Adani Power Limited from FY 2016 to FY 2024
Adani Transmission Limited
Adani Transmission
Integrated in 2013, Adani Transmission Limited handles the commissioning, operations, and maintenance of the electric power transmission system. The holding company holds operations and maintains 8511 circuit kilometers of transmission lines that range from 400 to 765 kilovolts.
The company has the following subsidiaries; Maharashtra Eastern Grid Power Transmission Company Limited, Maru Transmission Services Service Company Limited, Hadoti Power Transmission Limited Service Limited, Raipur Rajnandgaon Warora Transmission Limited, Sipat Transmission Limited, and Chhattisgarh WR Transmission Limited.
Adani Green Energy Limited
The process of creating the world’s largest single-location solar power plant
Largest listed pure-play renewable power producer in India with a portfolio of solar and wind assets of 2545 MW operational capacity. It is the largest listed renewable company in India and aims to scale up its infrastructure to produce 18 GW by 2025 and 25 GW by 2030.
Adani Gas Limited
It is India’s largest city gas distribution company mainly serving Industrial and Residential customers in Gujarat.
Adani Wilmar Limited
Adani Wilmar
Adani Wilmar Limited (AWL) is an Indian food and beverage company based in Ahmedabad. It started in 1999 as a joint venture between Adani Enterprises and Wilmar International. AWL is the largest palm oil processor in India. As of September 2024, it has 23 plants in 10 states across India and exports its products to the Middle East, Africa, and Southeast Asia.
The Adani Group has multiple business units and ports at various locations. Managing employees’ attendance and timing from a central place is critical for them. Due to diversified businesses, they have different time attendance policies at different locations. It is very challenging to capture the time-attendance rules of an organization. This is because of the diversity in timing, attendance, and leave policies concerning various locations, departments, and people.
Along with automated time attendance solutions, they want to control access at their premises for safety and security concerns. For certain exceptional situations, they need immediate notifications via SMS. As remote sites are there, they want different connectivity options for devices. The integration of SAP is required which is one of the challenges. By introducing an automatic system, the company wants to make manual interventions to reduce errors and fraud.
Gautam Adani was charged in New York for his involvement in an alleged bribery and fraud scheme worth billions of dollars, according to US prosecutors on November 20, 2024, and because of this Adani Group faced a loss of $55 billion.
In 2023, Adani’s businesses lost $150 billion in market value after a report by short-seller Hindenburg Research accused the group of major corporate fraud. The report claimed that Adani Group had been involved in stock manipulation and accounting fraud for many years.
Managing numerous workers’ attendance.
Eliminate fraudulent and inaccurate payment of wages at contractors’ end.
Monitoring each work order status determining its progress and segregating them.
Verifying the number of workers allotted to each task under a contractor against the respective contractors’ report.
Capturing accurate and diverse time attendance data of all workers.
Generating customized reports to make swift decisions and timely and error-free payroll processing.
Allotting workers to each work order based on the requirements and skills of the workers.
Ensuring approved and proper induction of each worker at a defined level.
Shipping heavy machinery is a complex process that requires careful planning and strategy to ensure cost-effectiveness and efficiency. Whether you’re relocating industrial equipment across state lines or sending large-scale construction machinery to a new site, managing logistics and costs is essential.
This guide outlines ten strategies to help your business effectively reduce expenses and enhance the operational logistics of heavy machinery shipping.
1. Optimize Route Planning
Effective route planning is pivotal in minimizing transportation costs and enhancing delivery times for heavy machinery. Utilize advanced routing software to allow your company to map out the most efficient travel paths and avoid toll roads, low bridges, and areas prone to traffic congestion. This strategic planning conserves fuel and diminishes the likelihood of unexpected delays and additional costs arising from detours or rerouting.
Moreover, optimized routes can lead to shorter travel times, reducing the time machinery is in transit and, therefore, lessening the potential for wear and tear or damage.
2. Choose The Right Transportation Mode
The choice of transportation mode is crucial when shipping heavy machinery and must be tailored to the specific requirements of each shipment. For oversized or extremely heavy equipment that doesn’t have strict delivery time frames, rail transport can offer a cost-effective solution. It typically provides lower fuel costs and the ability to handle larger loads than road transport.
Conversely, for equipment that requires faster delivery or must traverse shorter, more specific routes, employing a reliable heavy haul trucking company can prove advantageous. This mode offers greater flexibility and direct routing to the destination, which can be critical for urgent or last-minute shipments as it provides a tailored solution that rail can’t match.
However, to learn more about how heavy equipment transport can aid your enterprise, consider consulting with experienced professionals for insights and guidance.
3. Consolidate Shipments
Consolidating shipments is a strategic approach that can lead to substantial cost savings and environmental benefits. By planning meticulously and combining smaller loads into one larger shipment, your company can utilize its transportation resources more efficiently. This consolidation reduces the number of trips needed to transport the same machinery, directly cutting down on fuel consumption, labor costs, and emissions.
Additionally, larger, consolidated shipments can often secure lower freight rates and more favorable terms from carriers. This strategy enhances the cost-effectiveness of transporting heavy machinery and supports sustainability efforts by reducing the overall carbon footprint of logistics operations.
4. Use Specialized Hauling Equipment
Utilizing specialized hauling equipment tailored for heavy machinery transport is vital for enhancing safety and efficiency. Such equipment, including multi-axle trailers, modular trailers, and custom-fabricated security devices, is engineered to manage the substantial weight and unique dimensions of heavy loads. By ensuring stability and security, these tools can significantly reduce the risk of damage during transit.
Moreover, they expedite loading and unloading processes, decreasing labor costs and downtime. Investing in or renting these specialized solutions can provide substantial long-term benefits by minimizing the likelihood of transit-related incidents and ensuring the machinery arrives in optimal condition and is ready for immediate use.
Shipping during off-peak hours can significantly reduce transportation costs and mitigate delays caused by traffic congestion. The timing of shipments can dramatically affect freight rates and availability; for example, weekends, nights, or non-peak seasons often offer lower costs and more flexible scheduling options. By collaborating with logistics partners, your business can identify the most cost-effective shipping times that align with your delivery requirements.
6. Maintain Regular Equipment Inspections
Conducting regular inspections of heavy machinery before transportation is crucial for ensuring reliability and safety during transit. These inspections can help verify that the equipment is in optimal working condition and properly secured, reducing the risk of breakdowns, accidents, or costly delays. Routine maintenance prevents unexpected repairs on the road and extends the machinery’s operational lifespan, optimizing the investment in heavy equipment.
By establishing a consistent schedule for thorough checks and adhering to maintenance protocols, your company can avoid the potential high costs associated with emergency repairs and prolong the efficacy and productivity of your valuable machinery.
7. Leverage Technology For Tracking And Management
Advanced tracking systems and transport management software are essential for modern heavy machinery shipping operations. These technologies enable real-time monitoring of shipments, providing crucial data on location, speed, and route conditions. Such insights allow your enterprise to optimize routes, adjust schedules proactively in response to delays or disruptions, and enhance overall logistic efficiencies.
Furthermore, these tools facilitate seamless communication among drivers, logistics managers, and customers, ensuring all parties are well-informed about the shipment’s progress and estimated delivery times. By leveraging technology, your company streamlines its operations and improves service reliability and customer satisfaction.
8. Negotiate With Carriers
Negotiating with carriers is a strategic approach to reducing transportation costs and enhancing service quality. Building strong, long-term relationships with freight carriers can provide significant advantages, such as securing better rates and more favorable terms. Your business should evaluate multiple carriers based on cost-effectiveness, reliability, and the quality of service provided.
Engaging in regular negotiations and leveraging volume or loyalty as bargaining chips can lead to more customized and cost-effective shipping solutions. This practice ensures financial savings and fosters partnerships accommodating evolving business needs and market conditions.
9. Train Your Team
Effective personnel training is critical in the heavy machinery transport sector. Ensuring that employees are well-trained in the latest operational procedures, safety protocols, and emergency responses enhances their ability to handle equipment competently and safely. Comprehensive training reduces the likelihood of costly accidents and operational delays, which can affect the company’s reputation and bottom line.
Additionally, skilled workers are more efficient and can contribute to faster turnaround times and higher customer satisfaction levels. Investing in continuous learning and development can help maintain a knowledgeable workforce that can adapt to new technologies and industry standards, driving overall business success.
10. Review and Optimize Regularly
Continuous improvement is key to maintaining cost-effectiveness in heavy machinery shipping. Regularly reviewing and optimizing logistics processes allows your company to identify inefficiencies and adjust strategies accordingly. This may include reassessing carrier contracts, refining route plans, or upgrading technology and equipment used in the transport process. Such periodic evaluations ensure that the shipping operations stay aligned with the best practices and latest industry trends.
By committing to ongoing optimization, your enterprise enhances its operational efficiency. It ensures it’s well-positioned to respond to market demands and regulatory environment changes, thus maintaining competitiveness and profitability.
Takeaway
By implementing these strategies, your company can achieve more efficient and cost-effective heavy machinery shipping. It’s about understanding the specific needs of large-scale equipment transport and making informed decisions that contribute to streamlined operations and minimized expenses. With careful planning, the right resources, and a focus on innovation, your business can optimize its heavy machinery logistics for better outcomes.
The agricultural sector has always been troubled by logistical challenges. India just cannot afford to lose food supplies due to logistical issues at this point because of its quickly expanding population. An estimated 194 million people in India experience daily hunger, as reported by the UN Food and Agriculture Organisation (FAO). According to the organization, the huge amount of food that goes to waste each year—roughly $14 billion worth—in India is the main cause of this problem. In reality, according to the UN, supply problems cause almost 40% of India’s food to be wasted before it reaches the customer. Fortunately, a plethora of entrepreneurs have stepped up to the plate, offering tech-driven ways to cut down on food waste.
It is now more important than ever to manage agricultural inputs and outputs, such as farm produce, due to the present unfavorable circumstances in which the entire world is experiencing an economic crisis. According to official statistical data, several research on India’s fresh produce and seafood have shown a loss percentage of 8–18% recently. Currently, farmers are facing numerous challenges, including a shortage of labor, low returns on their crops, and disruptions in the supply chain. They are hopeful that the IT sector will solve these problems.
To tackle these problems, numerous agro startups have been introduced to the market. According to the information provided by Data Labs, over a thousand startups are engaged in the agriculture sector. Many of these businesses are helping to solve problems in the industry by combining cutting-edge technology with fresh, original thinking.
Although the agriculture sector’s supply chain was already weak before the COVID-19 epidemic, it became much worse thereafter. The government made its position on not wanting to disrupt agri-business quite apparent when it classified agri-business as an essential commodity. However, the local authorities were the first to cause confusion by not distinguishing between agri-supply and other supply chains. As a result of the increased uncertainty caused by the states’ tug-of-war, the supply chain was impeded.
Startups came in to clear things up with their new tech-driven solutions. Even though farmers and others in this industry still have a long way to go before they can master technology abilities, these young entrepreneurs blew it out of the park by making their goods so easy to use that a child could do it.
Agricultural Technology (Agtech) Market Value Worldwide From 2020 to 2025
Connecting Farmers With Their Market
Startups have emerged with the sole purpose of reversing the traditional market dynamics and bringing large markets to farmers. To provide farmers with options, businesses like AgriBazaar, Oxen Farm Solution, Agribolo, Trringo, etc. have carved out this concept.
It has been a long-standing challenge for farmers and agro-business owners to get a fair price for their goods. There have been numerous reports of farmers and businesses tossing their products on roadways due to meager prices, which prevent them from recouping their production costs. In response, AgriBazaar established direct connections between farmers, state governments, and procurement firms.
Indian agritech entrepreneurs have a chance to prove themselves by coming up with novel and inventive solutions to the current predicament. We developed our project with the ever-present problem of logistics in the agro-industry in mind, and it has brought us great joy to see our product meet the needs of both farmers and procurement businesses, stated Amith Agarwal, cofounder and CEO of AgriBazaar.
At AgriBazaar, farmers can list their products and themselves on the website or app. Then, the business connects them with businesses that are looking to buy their goods. The practicalities of collecting the grain from the farmer’s doorstep and delivering it to the purchasers’ godown or warehouse are taken care of by the startup once the deal is finalized.
Similarly, Farmpal has opened a distribution center in Wadgaon Sheri, East Pune, and a fourth collecting center in Kopargaon, close to Shirdi. Using their distribution facilities, the corporation buys produce directly from farmers and then sells it to large traders. To ensure a seamless supply chain, the corporation uses its logistical chain to pick up the goods from the farmers’ station.
We have chosen to purchase directly from the growers to maintain a robust supply chain. One thing that sets us apart is that we buy whatever the farmers are selling. They can either deliver their fruit to our centers or even help us select it ourselves. The reason behind this is that, due to the current recession, customers are being less selective, stated Puneet Sethi, Director and Co-founder of Farmpal.
By Combining Traceability With AI, Providers Can Go the Extra Mile
Companies like these often promise farmers 15% greater prices than what local agents would pay because they don’t have to pay commission. This is how they get farmers to join their network. The amount of demand for a crop, the current pricing provided, and other facts are communicated to farmers through apps or SMS.
Better pricing, timed deliveries, and quality assurance are all available to wholesale clients and retailers who use an app to place purchases. Produce can be traced because it is monitored at every step.
In addition to procurement, these businesses have access to AI technology, which allows them to readily forecast demand by analyzing data that they have acquired. As a result, the fruit has a longer shelf life and there is practically no chance of food waste. Therefore, suppliers and traders can now more easily move goods to greater distances.
The farmer goes through a lot just to get his harvest to market, negotiate a price with middlemen, and then return home with a handful of pennies. He is responsible for covering all logistical costs and food waste in the event that the produce does not sell. We are able to go the extra mile to supply it because we buy it directly from farmers and equip it with our AI and traceable technology. Everybody wins in this scenario: farmers get good returns, while merchants obtain fresh produce that can now be delivered anywhere in the nation, said Thirukumaran Nagarajan, Co-Founder and CEO, Ninjacart.
Wasted Food Is Lessened Through End-To-End Monitoring
Food waste can be significantly reduced with end-to-end monitoring of produce while it is in transit. From a practical standpoint, it appears a little bit excessive, but when combined with technology, it becomes a reality. Many new businesses have focused on this one area of weakness and developed products to address it, with an emphasis on end-to-end monitoring.
Otipy, a new offering from farm-to-retail agritech startup Crofarm, is based on an end-to-end supply monitoring system that allows businesses to link their reselling partners with customers directly. More than 50,000 customers are already taking advantage of the company’s services, and it has partnerships with 500+ resellers around the Delhi-National Capital Region.
Otipy scours its partners for fresh goods and then delivers them right to customers’ doors thanks to its robust end-to-end supply chain network. In this business-to-consumer sphere, the firm not only aids its business associates in cutting down on food waste, but it also supplies customers with nutritious, freshly grown food.
Another agritech business situated in Mumbai, FarmLink focuses on the entire supply chain for produce. With this new business-to-business analytical tool, consumers can monitor their food’s journey from farm to fork, and farmers can rest easy knowing that their money is safe. Gramco Infratech is another company that provides services to rural areas and concentrates on the grain supply chain. From inputs and contract farming to financing and procurement, their services span the whole value chain.
These new businesses have already begun connecting farmers and traders so that everyone can win. When coupled with cutting-edge technology, fresh perspectives and ideas can have a profound impact in a country like India, which boasts a large and growing population. The only remaining concern is how these companies want to educate Indian farmers about their trading models; after all, the majority of farmers in this country lack sufficient knowledge of technology and current trends. Even more so, these new businesses are strapped for cash and can’t afford to spend much on ads (print, electronic, online, radio), thus it’s tough for them to consistently expand their nexus while running their day-to-day operations.
In eCommerce businesses, it is the quality of shipping service that the customers receive – that decides whether your business succeeds or fails. Whether you manage a tiny online store in your house or a large corporation, you will need shipping software to give a hassle-free post-purchase customer experience. It will help your business swiftly execute supply chain operations.
The post-purchase experience symbolizes and builds a brand name in the eCommerce business. If you want to compete with big companies, you need to give your customers the best shipping experience possible. Each company’s requirements are unique but with the help of a strong eCommerce shipping solution onboard, you can store data, confirm or cancel orders, change inventory status, select courier, and more. It will enhance your overall efficiency and speed up the delivery process.
Everything else in an eCommerce business is pointless if your delivery service is sloppy or falls short of quality standards. Thus, in today’s time, it is necessary to take the help of eCommerce shipping software for better service provision.
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What is eCommerce Shipping Software?
Ecommerce shipping software is a program that tracks orders and logistics. The software automates many aspects of shipping and provides businesses with information on their shipments. It can automate and streamline shipping services and delivery procedures that were previously handled manually. Furthermore, the software can detect and resolve all the shipping-related concerns. Automated shipping software aids eCommerce businesses in the efficient management of orders and providing quick delivery. It is a must-have solution for every eCommerce seller who receives large orders. Small, mid-sized, and large businesses can benefit from advanced software and solutions provided by shipping solution firms.
Global Ecommerce Logistics Market Size from 2020 to 2026
Advantages of Ecommerce Shipping Software
Keeping track of all procedures and monitoring performance require preparation and organization. Different software has made running a business easier compared to conventional ways. We can’t avoid the eCommerce sector when we talk about today’s business world. When we talk about eCommerce, logistics solutions come into play in a logical order.
Shipping software helps investors, the operation team as well as customers. It is a 360° solution. The team can ensure accuracy and make a balance between supply and demand. Customers get 24×7 support with track and fast delivery.
The Following are Some of the Advantages of Using an eCommerce Shipping Software:
Faster and Accurate Shipping Experience:
Shipping software automates different shipping operations. Order acceptance, manifestation, picking, packing, mailing, tracking, and delivery confirmation are all simplified. To check on orders, placements, and delivery, the user can rapidly browse through the system. Furthermore, the system provides insights into the delivery operations.
Time-Saving
Your organization will have more productive hours to spend on potential things. Is it better to spend a talented team member’s time filling orders or answering a call from a loyal customer? This means that, even if an employee’s total number of hours worked remains constant, the value of those labor hours could skyrocket as they take on more specialized jobs. Companies may be able to save money if they use the correct services or programs instead of traditional means. This is especially true for small enterprises that are approaching new growth stages.
Minimize Error in Logistic Channel
eCommerce logistics rely heavily on data analytics. This allows any eCommerce organization to identify the numerous delivery problem areas and concerns that need to be solved. Courier-based software connections are effective in processing and sending all types of order information across all shipping partners. Data on the number of stopped shipments, delayed deliveries, non-delivery reports, returns, and other issues can be compiled. Using software interfaces correctly allows for the transfer of information and more metrics in data collecting, and assures that the data collected is accurate. It helps to reduce overall logistics costs while also increasing brand loyalty.
How Do You Choose Shipping Software for Your Online Store?
The finest eCommerce shipping software provides services and features that are tailored to your company’s requirements. Because each eCommerce business has a unique order volume, client base, budget, and requirements, they must take into account the following factors when selecting a shipping solution:
Logistics requirements now and in the future.
Friendly user interface.
Solutions for forward and return shipping.
Shipping volume.
An accurate order tracking system.
Tablet and mobile-friendly characteristics.
Artificial intelligence-based solutions, including humanitarian assistance.
Simple interface.
Estimated pressure on the system.
Capacity plan.
The pandemic has completely altered people’s purchasing habits, and it is seen that the online shopping trend is here to stay. An eCommerce shipping software is a must-have for any eCommerce firm with aspirations for development and expansion.
Choosing the right shipping software can make a significant impact on the success of your online business, from reducing shipping costs to improving the customer experience. In this blog, we will take a closer look at some of the best ecommerce shipping software available on the market. We will compare features and pricing to help you make an informed decision when selecting the right shipping solution for your business. Whether you are just starting out or are looking to upgrade your current shipping process, this blog will provide you with the information you need to make the best choice for your business.
The following are the eight most popular shipping software for your growing eCommerce businesses:
It’s no surprise that the eCommerce giant Shopify has its own eCommerce shipping software. If you use Shopify as your eCommerce platform, Shopify Shipping is already available to you. With the Shopify shipping system, you can send your products using easy solutions that help you expand your eCommerce business and save up to 88% on shipping. It speeds up the fulfillment of each purchase by purchasing and printing shipping labels ahead of time to prepare the deliveries. You can manage everything in one location, including products, inventory, and customers, and complete orders more quickly.
Beginner’s Guide to Shopify Shipping
Features of Shopify
It has the ability to print upto 50 shipping labels at a time.
Integrates with various shipping carriers, including USPS, UPS, FedEx, and DHL, to provide shipping rates for customers during checkout.
Enables you to purchase and print shipping labels directly from your Shopify admin panel.
Real-time delivery tracking information, so you can keep track of your orders and receive notifications when the packages are delivered.
It allows you to manage all your business-related work in a single platform without depending on other providers.
Enables you to create custom shipping options, such as offering free shipping or flat-rate shipping.
Pros:
$200 Shipping insurance is included
Built-in custom forms
Shipping-related learning resources
Easy International shipping
Comes in-built with an e-commerce plan
Excellent customer support
User-friendly interface
Shopify app store with a wide range of apps
Cons:
Limited default courier partners
Shopify shipping is only available to Shopify users
Pricing Plan:
Shopify offers three pricing plans that include Basic, Shopify and Advanced. Pricing details of each plan is given below:
Plan
Monthly Price
Basic
$29 per month
Shopify
$79 per month
Advanced
$299 per month
Easyship
Website
www.easyship.com
Rating
4.2 out of 5
Free Trial
Available
Founded in
2014
Platforms supported
Web
EasyShip – Best Ecommerce Shipping Software
When compared to courier firms that charge so much for a single shipment, Easyship provides a great tracking and shipping experience at a reasonable price. It will show you two hundred courier services from DHL, UPS, and others, allowing you to save up to 89% on package rates for your customers. Easyship connects with the most well-known international carriers, allowing you to increase revenue by selling internationally.
All are under a single shipping tool, from sending a product to generating labels, comparing quotations, tracking finances, arranging return pickups, and automating your shipping needs. The platform has a good track record for international delivery, thanks to its live checkout function, which displays all applicable taxes.
Features of Easyship
Provides a powerful API that helps your developers to streamline and automate your shipping process.
Offers a variety of delivery options, including standard shipping, express shipping, and same-day delivery.
Automatically generates the necessary customs documents to save time and reduce errors.
Automates the entire shipping process, from label creation to tracking updates.
Customize your shipping labels and packaging to match your brand’s image.
Provides detailed shipping analytics, such as cost breakdowns and shipping performance metrics to help you optimize your shipping operations.
Pros:
250+ courier partners
Intuitive interface
Robust analytics and reporting
Mobile app is available
API Access
The free plan is available
A 14-day free trial is available
Cons:
No direct customer support
Need to buy insurance separately
Pricing Plan:
Easyship offers a Free plan limited to 50 shipments per month and three pricing plans that include Plus, Premier and Enterprise. Pricing details of each plan is given below:
ShipStation – Best Shipping Software for Ecommerce Store
ShipStation is an ecommerce shipping platform and software designed to provide a streamlined fulfillment experience for online businesses. It operates mainly throughout Australia, Europe, America, and Asia. Order management, product sales, and resource planning features are integrated into ShipStation. The software uses a scan-based approach to provide automation and mass updates. It also imports orders with automatic shipping configurations from various selling channels, IMS, CRMs, ERPs, and marketplaces. It can deliver tracking information to customers and selling outlets in real-time.
Features of ShipStation
Seamless integration with e-commerce platforms such as Shopify, Squarespace, Bigcommerce, WooCommerce, and more.
Automatically import orders from over 100 popular marketplaces and shopping carts into a central location.
It helps to create and print shipping labels for various carriers.
You can set up custom workflows to automate shipping tasks and streamline operations.
Automatically update order status and notify customers with shipping updates, tracking information, and delivery status.
Allows you to respond to customer inquiries, process returns, and manage customer feedback within the platform.
Pros:
Free trial is available
180+ Partner integration
Mobile app is available
Scan based workflows
Print labels in bulk, up to 500 at a time
Wide range of integration options
Cons:
Limited automation
Some users experienced issues with printing
Pricing Plan:
ShipStation offers six pricing plans that include Starter, Bronze, Silver, Gold, Platinum and Enterprise. Pricing details of each plan is given below:
Plan
Monthly Price
Starter
$9.99 per month
Bronze
$29.99 per month
Silver
$59.99 per month
Gold
$99.99 per month
Platinum
$149.99 per month
Enterprise
$229.99 per month
Ordoro
Website
www.ordoro.com
Rating
4.8 out of 5
Free Trial
Available
Founded in
2010
Platforms supported
Web
Ordoro – Best eCommerce Shipping Software
Ordoro is a cloud-based eCommerce shipping platform that provides advanced reporting and analytics to help you streamline your eCommerce operations across sales channels. Its standard plan comes with discounted carrier rates, automation rules, barcode scanning, and no seller fulfilled prime costs. The advanced plans offer tailored workflows, integrations with different platforms, access to vendor portals, supplier management, and personal customer service representatives. Ordoro user interface is a bit more complicated than other ecommerce shipping software. It involves onboarding and training, but once you grasp the system’s functionality, you will be amazed at its powerful features. Everything is neatly organized, but it takes a while to feel ready to use it daily.
Features of Ordoro
It syncs inventory levels across all sales channels in real time.
Automates manual tasks such as order fulfillment, invoice creation, and shipment tracking.
It enables you to manage all your orders in one place, regardless of the sales channel they are coming from.
Seamlessly integrates with popular e-commerce platforms like Shopify, BigCommerce, Magento, and more.
It allows you to print shipping labels, create shipping rules, and track shipments.
Helps to keep track of inventory levels to ensure that you never run out of stock.
Pros:
Free plan is available
Automation rules
Advanced analytics
Good customer support
Unlimited shipping labels
Cons:
Shipping insurance at additional cost
Average user interface
Pricing Plan:
Ordoro offers a Free plan and two pricing plans that include Advanced and Premium. Pricing details of each plan is given below:
ShippingEasy is a shipping platform designed to help you to streamline your eCommerce shipping processes. It integrates with popular e-commerce platforms such as Shopify, Magento, BigCommerce, WooCommerce, and more. Using this tool, you can manage your orders, shipping rates, and shipping labels from a single platform.
It helps to automate and simplify the shipping process, and reduce the time and effort required to manage orders and shipments. With ShippingEasy, you can access real-time shipping rates from multiple carriers, print shipping labels, and track packages. It also provides robust reporting and analytics tools to help you understand your shipping operations and make informed decisions.
Features of ShippingEasy
You can avoid oversells and stockouts by monitoring inventory levels and tracking stock levels in real-time.
It allows printing shipping labels directly from the platform.
Users can easily keep track of their shipments using real-time tracking links.
It provides you with the ability to customize your shipping workflows to create a shipping process that works best for your business.
Detailed shipping reports to understand the shipping costs, shipping performance, and shipping trends over time.
Pros:
30-day free trial on paid plans
Free plan is available
In-built marketing feature
Advanced Reporting
Shipping Automation
Excellent support
Cons:
Limited learning resources
You cannot do multiple packages in one order
Pricing Plan:
ShippingEasy offers a Starter Plan which is Free Up to 25 shipments per month and six pricing plans that include Growth, Basic, Plus, Select, Premium and Enterprise. Pricing details of each plan is given below:
Plan
Monthly Price
Starter
Free
Growth
$19.99 per month
Basic
$29.99 per month
Plus
$49.99 per month
Select
$69.99 per month
Premium
$99.99 per month
Enterprise
$159.99 per month
Veeqo
Website
www.veeqo.com
Rating
4.1 out of 5
Free Trial
Completely Free
Founded in
2013
Platforms supported
Web, Android, iPhone/iPad
Veeqo – Best Shipping Software for eCommerce
Veeqo is an easy-to-use eCommerce shipping management platform that provides all shipping solutions. It helps you to manage operations, inventory, shipping, order fulfillment, and customer service. The log of every transaction is recorded automatically. It adjusts the stock level whenever any transaction happens on any marketplace where you are available.
The platform provides a single view of all e-commerce operations. This reduces the risk of errors and helps retailers work more efficiently. With insights into how the store is performing, you can make data-driven decisions to grow your business.
Features of Veeqo
Easy to create Shipping rules that can automatically assign suitable carriers based on the condition you’ve set.
Syncs stocks from different marketplaces in one single interface to manage it efficiently.
It allows you to Pick, pack, and ship the right order using the scanner on a mobile device.
Future forecast feature that predicts the future demand so that you never go out of stock.
Brand personalization to customize everything according to your brand image and enhance your brand in front of your customers.
Provides integration with the major shipping providers, e-commerce, and marketplace.
Pros:
Free to use
Detailed analytics and forecasting
Inventory management
Learning resources are available
User-friendly interface
Cons:
Poor customer support
Some users experienced that the software is buggy
Pricing Plan:
Veeqo is completely Free to use.
ShipBob
Website
www.shipbob.com
Rating
3.8 out of 5
Free Trial
Available
Founded in
2014
Platforms supported
Web, Android, iPhone/iPad
ShipBob – Best Shipping Software for Ecommerce Fulfillment
ShipBob is an excellent choice for ecommerce fulfillment services in the United States and abroad. By using ShipBob’s global logistics platform, eCommerce business owners can effectively ship their products and provide speedy delivery to customers, becoming successful in the process. This platform can help you find cost-effective and timely shipping solutions, as well as improve your customer experience with shipping.
ShipBob delivers orders to over 220 nations and territories, making it an ideal choice for worldwide shipping. Cart abandonment can be reduced by 18% with a simple delivery process. ShipBob features a straightforward onboarding procedure that integrates with Shopify, Amazon, and other top eCommerce platforms. ShipBob facilities are available in the United States, Europe, Canada, and also in India.
Features of ShipBob
Supports multiple sales channels such as Amazon, Shopify, and Walmart.
Custom branding to the shipping boxes, packing slips, and email notifications.
Network of strategically located fulfillment centers across the United States, Canada, and Europe.
Fast and efficient order fulfillment, with the ability to pick, pack, and ship orders within one business day.
Automates many of the manual processes to reduce the time and effort required to complete each order.
Pros:
2-day shipping in the US
Live chat support
Personalized customization
Easy integration with a third-party platform
User-friendly interface
Robust reporting and analytics
Cons:
Pricing is not disclosed
Charges $3 processing fees on returns
Pricing Plan:
ShipBob provides custom pricing solutions to suit your business requirements.
Shippo
Website
Goshippo.com
Rating
4.9 out of 5
Free Trial
Available
Founded in
2013
Platforms supported
Web
Shippo – Best Ecommerce Shipping and Delivery Software
Shippo is a popular eCommerce shipping and delivery software that allows you to compare real-time carrier prices to discover the best alternative for your company. It includes integrations that reduce time by syncing orders and tracking information, address validation, order fulfillment, and even easier returns. Shippo’s user interface just like WordPress or Shopify, appears well-organized, with menu options on the left. The menu highlights shipments, orders, and carriers, with a list of each detail about the items being shipped and fulfillment choices. You can take your eCommerce business to the next level with Shippo shipping and delivery management software.
Shippo Shipping Software Tutorial For Beginners
Features of Shippo
Real-time notification and tracking to update customers with every aspect of their order.
Robust API that makes it easy for developers to integrate shipping functionality into applications.
It can sync all the orders and shipping details from different marketplaces like Amazon and eBay.
Automates shipping processes, including rate calculation, label printing, and tracking updates.
Provides insights and reports to help you optimize your shipping processes.
Integrates with multiple shipping carriers like FedEx, UPS, and DHL which makes it easy to compare rates and choose the best option.
Pros:
Live chat support
Automatic validates address
Free plan is available
30-day free trial on paid plans
85+ courier partners
Huge learning resources
Cons:
Mobile UI is pretty difficult to use
Pricing Plan:
Shippo offers a Free plan and two pricing plans that include Professional and Premier. Pricing details of each plan is given below:
ShipEngine provides an API that can help you automate order fulfillment and shipment. ShipEngine’s shipping APIs allow you to compare real-time shipping rates from more than 30 carriers and integrations. Using their API, you can track your goods and delivery. The ShipEngine API also allows you to validate your addresses globally. This will reduce the frequency of returns due to wrong client information. ShipStation is a cloud-based application that provides a user interface for users that require one, whereas ShipEngine is an API that you can connect to your existing technology.
Features of ShipEngine
It allows printing shipping labels for all supported carriers.
Offers a range of automation features, like the ability to automatically select the best carrier based on cost and delivery time.
Supports batch shipping to process multiple shipments at once.
Provides tracking information for all shipments and sends updates via email or SMS to keep customers informed.
Real-time shipping rates from multiple courier partners, so you can compare prices and select the most cost-effective option.
Provides integration tools for FedEx, UPS, USPS, and more.
Pros:
Live chat and email support
Free API key to new user
First 250-label generation is free
Intuitive interface
Detailed reporting
Wide range of e-commerce integration
Cons:
No free trial is available
Confusing printing for beginners
Pricing Plan:
ShipEngine offers a pay-as-you-go plan with rates beginning at around $0.05 per package.
Metapack
Website
www.metapack.com
Rating
3.0 out of 5
Free Trial
Not Available
Founded in
1999
Platforms supported
Web, Android, iPhone/iPad
Metapack – Best Shipping Software for Ecommerce Stores
Metapack is a famous shipping software that helps eCommerce businesses worldwide optimize their order fulfillment and management processes. Metapack manages extensive warehouse facilities worldwide and provides pick-pack-deliver services from 3,50,000 locations. With the correct delivery options, they claim that you can get 38% more conversions and 40% fewer WISMO(where is my order) calls due to simple tracking and nearby 5,000 delivery services via one integration. Metapack can select the most appropriate delivery provider for every order, ensuring a seamless and personalized delivery experience while eliminating time-consuming and manual operations in the retailer’s warehouse.
Features of Metapack
It can easily track and manage deliveries, set delivery dates and times, and update customers with real-time delivery information.
Gives insights into customer behavior, delivery preferences, and order history.
Offer customers a range of delivery options at checkout with leading shipping carriers, such as DHL, FedEx, UPS, and Postmates.
Centralized dashboard for managing and processing orders, order tracking, payment processing, and returns management.
Gives a range of delivery options, including next-day delivery, same-day delivery, click-and-collect, and international shipping.
Pros:
350+ carriers
Huge learning resources
Automatic service selection
Multi-language labels
Smooth and easy-to-use interface
Cons:
ShipEnhine API integration at additional cost
Pricing Plan:
Metapack offers custom pricing plans, you can contact vendor to get a quote.
Conclusion
Shipping is a complex activity that necessitates precise data and multitasking. Everything must be precise, from monitoring shipment expenses, weight disparities, and tracking through delivery. Every organization must prioritize customer pleasure. By employing shipping software to streamline your shipping processes, you will be able to boost customers’ happiness.
The above-mentioned tools will help you to make your eCommerce shipping process easy and efficient. Several eCommerce businesses have already incorporated AI-based shipping software. It is important to carefully evaluate your business needs and priorities before choosing the right software for you. When making your decision, be sure to consider factors such as cost, shipping carrier options, ease of use, and integrations with your current eCommerce platform. With the right shipping software, you can streamline your shipping process, save time and money, and provide a better overall customer experience.
FAQs
Which is the best eCommerce shipping software in 2023?
Some of the best eCommerce shipping software in 2023 are:
ShipBob
Easyship
Shopify
Shippo
Ordoro
ShipStation
Can you do your shipping on Shopify?
Yes, you can do shipping on Shopify. Shopify integrates with various shipping carriers and also offers its own shipping label printing solution, Shopify Shipping.
What is order fulfillment software?
Order fulfillment software is a tool designed to help eCommerce businesses manage their order fulfillment process. This software automates the process of receiving, processing, and shipping customer orders.
Is ShipStation an eCommerce platform?
No, ShipStation is not an eCommerce platform. ShipStation is a shipping software designed to help eCommerce businesses manage their shipping process.
What is eCommerce fulfillment?
Ecommerce fulfillment refers to the process of storing, packing, and delivering products to customers who have purchased them online. This process includes receiving and managing inventory, picking and packing orders, preparing shipping labels, and delivering the products to the customers through a shipping carrier.
How does eCommerce shipping software benefit my business?
It saves time and money by automating shipping processes, provides access to discounted shipping rates, and enhances the customer experience by providing tracking information and delivery updates.
Which shipping software is the best for my business?
The best shipping software depends on your specific business needs and priorities, such as cost, shipping carrier options, ease of use, and platform integrations.
Can I integrate eCommerce shipping software with my current platform?
Most eCommerce shipping software offers integrations with popular eCommerce platforms, such as Shopify and Magento.
Can eCommerce shipping software handle international shipping?
Yes, many eCommerce shipping software options offer international shipping capabilities. Some of the examples are Shippo, ShippingEasy, Shipstation and Easyship.
How do I get started with eCommerce shipping software?
Most eCommerce shipping software can be set up and started quickly and easily, with step-by-step instructions and resources provided by the software provider.
Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by uEngage.
uEngage provides subscription based-technology solutions to the local businesses for better market services. It is on a mission to help restaurants save aggregator commission and build their long term digital data growth. Started in 2018, uEngage has clocked over 700+ crore worth orders through its client apps.
StartupTalky interviewed Mr. Sameer Sharma (Founder, uEngage) to get insights into the startup story and roadmap of the organization. Read ahead to know more!
uEngage offers digital and technology solutions for food ordering apps, cloud kitchen, contactless ordering, CRM services, grocery delivery, and many more.
uEngage’s uniqueness lies in its balanced combination of its innovative products and digital growth consultant. It can be broken into 3 core pillars –
Online ordering solutions
User acquisition and demand generation
Rider tracking platform + Third party riders integration
uEngage Services is founded with the vision to provide subscription based-technology solutions to the local businesses for better market services. They are a team of young aspirants who believe in providing business and technology solutions to the local business houses. Within the next two years (2023), uEngage’s mission is to be one of the best solution provider platforms for all the merchandisers and create maximum job opportunities for qualified youngsters.
uEngage – How it Started
The founders come from middle-class families, a town where most of the youngsters have to leave their hometown to look for good job opportunities. They wanted to break this chain and thus thought of creating opportunities where prospective people don’t have to leave their hometown. Coming from a technology & business background, Sameer & Sunil started their first venture Trideal in 2012.
“The journey wasn’t easy as the investors in Tier-2 cities lack confidence in startup’s but with our hard work, we were able to get the support of the talented people that made it a success. With certain ups and lows, Trideal was acquired by Paytm and after some gap, I started uEngage and ShoutLo in 2018. To date, we have been quite successful in achieving our mission” -says Sameer Sharma, Founder, uEngage & Shoutlo.
The founders noticed that the local food joints pay huge commissions to companies like Swiggy, Zomato for the delivery services. So they thought of solving that problem by providing them with a direct delivery option. At uEngage, the team provides subscription-based technological solutions to the local business houses.
uEngage – Founders and Team
Sameer Sharma – Founder at uEngage & Shoutlo
Sunil Rawal – Co-Founder, Business Head at uEngage & Shoutlo
uEngage has a team of promising youngsters who have the zeal and determination to provide technological solutions to the local business and expand job opportunities for qualified professionals. In 2018, uEngage was established and run by Sameer Sharma and his Co-founder Sunil Rawal looks after the business strategies of the company.
uEngage offers digital and technology solutions for food ordering apps, cloud kitchen, contactless ordering, CRM services, grocery delivery, etc.,
uEngage – Products & Services
DISCOVERY
Food Ordering App: uEngage allows you to enhance the online food ordering experience for your customers with your own food ordering app. There are no upfront costs/commission and a low-cost fixed rental model.
2. Web Ordering: Have your customers place orders directly with your own food ordering website. There will be no commission charged for every order placed. The features include displaying a digital menu, accepting orders online, and showcasing multiple outlets on a single website.
3. Cloud Kitchen App: Run your delivery-only restaurant online with uEngage’s Cloud Kitchen App. Manage all your home delivery, takeaway, and in-car dine-in orders seamlessly.
4. Contactless Ordering Solution: Integrate a contactless ordering solution by eliminating physical touchpoints. The features include QR code ordering, a digital menu, and a digital mode of payment.
MARKETING
CRM for restaurants: uEngage offers a complete CRM solution helping your business to connect and engage with your customers in a smarter way and converting your audience into potential buyers. Enabled with features like – segment-based audience, personalized SMS campaign, customer feedback management, and smart reporting.
Digital Marketing: Includes SEO, SEM, PPC, Email marketing, Social Media, and content marketing.
SMS Solutions (DLT): Stay Connected to your customers with DLT Approved Transactional, Promotional & OTP Bulk SMS Service.
Mini App Store/3rd party integration: Launch your business in Paytm Mini App Store and PhonePe Switch to showcase your products/services and get access to the huge customer base of active users of Paytm & PhonePe.
DELIVERY & LOGISTICS
Rider tracking app: This app will let the rider make deliveries efficiently by letting him know the best routes based on current traffic status and all the delivery information on the app including the customer calling options and the address.
Rider Management: Manage all your on-demand deliveries and logistics services with your own Rider App. Features include – Rider Allocation, real-time rider tracking, and 3rd party rider management.
3rd party logistics: Integrate with third-party logistics with Rapido and Dunzo to eliminate the need to invest in warehouse space, technology, transportation, and employees to carry out logistics processes.
OTHER TOOLS
In-store feedback app: Get to know what your customers think about your food, ambiance, service, staff, and more with customer reviews and ratings, all in real-time.
Digital Check-in App: Check-in guests at the door by entering their name or confirmation number on uEngage’s Digital Check-in App and reduce their waiting process.
Grocery Delivery App: Take your grocery store online and offer a hassle-free grocery shopping experience to your customers with your own grocery delivery app.
uEngage – Challenges Faced
“Challenges make you stronger. If you are not getting challenges on your road to success, you aren’t growing. My first challenge came when my Trideal Co-founder left the startup after 6 months and I had to learn the business mechanism in addition to my tech background. Getting the right kind of people under my umbrella and convincing the investors to invest in startups especially in Tier-2 cities is a real challenge. Slowly and gradually with our sustained efforts, we not only attracted investors but also created job opportunities for qualified professionals” – Sameer added.
uEngage – Growth and Stats
uEngage has successfully provided technology solutions to many brands and helped them provide better services to the clients. The startup’s presence is in more than 127 cities and has clocked 700+ crore worth orders through its client.
3500+ outlets onboarded
Provided Technology solution to Outlets in 127+ cities
One of the Prominent Pizza Chain has acquired 1.7 million users and is among top 7 apps on Play Store
uEngage has empowered essential delivery platform for Govt of Punjab while Covid Lockdown
uEngage does 5.2 lac+ Transactions on a monthly basis across its white-labeled apps/PWAs
uEngage has helped its partner restaurants to clock more than 700 Cr worth Sales in last 4+ years journey
In the years to come, uEngage wants restaurants to start direct online delivery services rather than spending money on commission base apps. The team is also inclined to make Uenage one of the biggest solution providers in the Northern region and create job opportunities for young aspirants.
FAQs
What is uEngage?
uEngage provides subscription based-technology solutions to the local businesses for better market services. It offers digital and technology solutions for food ordering apps, cloud kitchen, contactless ordering, CRM services, grocery delivery, and many more.
Who founded uEngage?
Sameer Sharma and Sunil Rawal founded uEngage in 2018.
Is uEngage an Indian company?
Yes. uEngage is an Indian company headquartered in Panchkula, Haryana.
Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by DTDC.
It feels amazing when you have your desired goods right at your doorstep. Due to the growth of privatization, we have many good courier service providers. A courier service differs from normal mail delivery services on the basis that it provides features such as security, tracking, and proof of delivery.
Today, courier services have become a crucial part of the services sector. A lot of businesses rely heavily on courier services across the world.
One of the most popular courier services in India is DTDC. Desk to Desk Courier & Cargo, commonly known as DTDC was founded in 1990 by Subhasish Chakraborty and has headquarters in Bangalore.
Read the article to get an understanding of DTDC’s success story.
DTDC, founded in 1990 and headquartered in Bengaluru, employs a field workforce of over 40,000 people across India through four zonal offices, 20 strategically situated regional offices, and over 570 operating sites.
DTDC Express Limited is India’s major provider of express package services. Through its strategic partnership with Europe’s DPD group, which is backed by Le Groupe La Poste – the French Postal organization, DTDC’s global network and reach offers end-to-end solutions for parcels with diversified offerings such as Express Domestic, International, Supply Chain Solutions, 3PL, Warehousing, E-commerce, E-Fulfilment, and Cross Border. Through its wide network of more than 11,000+ franchisees, DTDC Express Limited has a presence in more than 500 district headquarters and offers services to over 11,400+ Pin codes while handling more than 12.5 million packages every month.
DTDC is a strategic partner of the Dpd group (an international parcel delivery service provider).
It also has its own operations, joint ventures, and commercial associates, through which it occupies a large presence in the United States, the United Kingdom, Canada, the United Arab Emirates, Australia, China, Singapore, and other Asian nations.
DTDC – Industry Details
We are aware of the fact that the courier and freight industry is one of the booming industries today. As per reports, the global courier, express, and parcel (CEP) market is anticipated at a CAGR of 10% growth by 2027. This industry is witnessing major growth due to new and emerging players in the market.
DTDC – Founder and Team
DTDC is founded by Subhasish Chakraborty in 1990.
Subhasish Chakraborty
Subhasish Chakraborty
Subhasish Chakraborty was born into a middle-class family. He graduated from the University of Calcutta. During his graduation, Subhasish worked at Peerless Insurance. After working for almost six years at the insurance company, Subhashish decided to start his own business. That’s how DTDC was born. Subhashish became the first Indian to take over the UAE-based courier firm Eurostar Express in 2012. Presently, he is the Chairman and Managing Director of DTDC. He has been awarded the Inc. India’s Top 30 Innovative CEOs for the second consecutive time in January 2015. Besides this, Subhasish Chakraborty has also been commemorated as the Most Admired Leader at The Asian Brand Conclave for 2014-15.
Abhishek Chakraborty
Abhishek Chakraborty is the Executive Director of DTDC Express Limited. He got his bachelor’s degree in Engineering in Electronics & Communication from Visvesvaraya Technological University. In addition, Abhishek obtained his Master’s degree from the Indian Institute of Management. Before joining DTDC, Abhishek worked at Accenture as a Consultant. Abhishek Chakraborty has received ‘100 Emerging Voices of India – 2019’ issued by Yourstory. He has also achieved the
Young Business Leader of the Year award, which was issued by Zee Business in association with SAP India in October 2019.
DTDC – Startup Story
The idea of DTDC came into being when founder Subhasish Chakraborty realized during his tenure at the insurance company that there was a big gap between what postal services offered and what customers needed. This pushed him to start a courier service that would be customer-centric.
Initially, it was incorporated as a private company but later in 1994, it was converted into a Public Limited Company. In the 2000s, DTDC started its international expansion in the US, UK, and Dubai.
DTDC introduced Premium Express Products (PEP) portfolio in 2008.
After 32 years and over 10,000 sites worldwide, DTDC Express Limited has evolved from a local courier service to an international logistics organization.
In 2015, DTDC was rebranded to DTDC Express Limited. It also opened new up its first-ever automated hub facility in Hyderabad, followed by Delhi.
DTDC – Mission and Vision
The mission statement of DTDC is, “To be the Most Preferred Express Parcel Service Provider with a Special Consumer (2C) Focus.”
DTDC – Name, Tagline, Logo
DTDC goes around with its tagline, “Delivering Value”
DTDC was initially known as DTDC Courier & Cargo Limited. The name was changed to DTDC Express Limited in 2015.
DTDC – Business & Revenue Model
DTDC’s business model can be said to have a franchise-based business model. Its business is mostly about express package services across national and international borders. DTDC’s franchise-based business model system is to boost its partners with the requirements of capital, access to technology, strategy knowledge, and equipment.
The main source of revenue earned by DTDC is through the following services;
Cross Border Management
Cross Border management is not just limited to offering services across the globe but it is about using expert e-commerce research to connect all of the dots and link all of the supply chain elements at competitive costs. The company has a tailored set of logistical solutions that guarantee to take up its client business to new heights.
Integrated Technology Platform
DTDC offers single-window frameworks to all e-commerce websites for hosting customers’ products. Its excellent back-end software support enables effective inventory management, channel management, order management, vendor status updates, account reconciliation, and other services. The bespoke IT platform guarantees its clients’ connections are simple and painless, without sacrificing openness.
Multi-Vendor Management
For companies to manage e-tail distribution with several vendors might be one of the most difficult challenges in running a successful business. To make this process go as smoothly as possible, DTDC offers fulfillment centers and technology platforms that are interconnected with all of the key network partners. In this manner, there would be no gaps in reaching out to worldwide customers. It delivers to customers located anywhere in the world.
Warehousing and E-fulfilment services
DTDC along with parcel delivery services also offers warehousing and fulfillment services. Its fulfillment warehouses are designed to make order fulfillment operations run smoothly, from reception through product delivery. Its best-in-class warehouse management solutions are designed to ship thousands of orders of any size quickly and effectively.
Last Mile Delivery
DTDC is proud to hold India’s largest delivery network and is internationally recognized for providing best-in-class international package services. The technical basis of DTDC has been created to support smooth delivery and return handling. It has Cash On Delivery (COD) service, Next-day delivery, Managed Drop Ship, 3PL Management, and Reverse Logistics.
DTDC – Funds and Investments
Reliance ADAG has made investments in DTDC through a private equity round. The details of the amount have not been disclosed.
DTDC – Mergers, and Acquisition
DTDC acquired a Bangalore-based freight forwarding company Nikkos Logistics Pvt Ltd to enhance its freight presence globally – in 2013
DTDC acquired a majority stake in Eurostar Express of UAE – the first international acquisition by an Indian express company – in 2012
DTDC – Investments
On April 6, 2016, DTDC invested in Shipsy. A Gurgaon-based company, Shipsy’s platform offers data-driven decision-making for the Supply Chain sector, increasing visibility, and operational efficiency.
The investment by DTDC was through Seed Round at $1 million.
DTDC – Advertisements and Social Media Campaigns
In 2017, DTDC ran a campaign featuring former cricket captain ‘Sourav Ganguly’. The ad titled ‘Going Beyond the Parcels’ shows Sourav Ganguly giving a monologue about the different services and features of DTDC. The ad also shows how DTDC helps so many customers in the quest of sending and receiving goods to their desired destination.
DTDC – Awards and Achievements
Below is the list of awards and recognition achieved by DTDC:
DTDC has been recognized as the ‘BEST COMPANY TO WORK FOR’ – 2018 by Business Today
DTDC Express Limited was awarded National Award for Exemplary Position under the Express/Courier category at CII Scale Awards 2016.
DTDC Express Ltd has been recognized as one of Bengaluru’s ‘Hot 50 Brands’ in the 3rd edition of Bengaluru Brand Summit & Hot Brands, 2018
DTDC has been awarded the Best Franchisor Award for the 10th time in a row by Franchisee India.
DTDC’s Brand Campaign TVC “Going Beyond the Parcel” has been awarded the Best Corporate Film under the category “Best Corporate Film encompassing Vision, History, Values & Spirit of Excellence” presented by the International Management Film Festival and Times Ascent.
DTDC has been awarded the prestigious Most Admired Brand Award in Asia at The Asian Brand Conclave for 2014-15
DTDC is currently planning to go for IPO to raise an estimated sum of Rs 1000 crores. It is further planning to scale up its infrastructure to meet the rising demands of companies, especially in the healthcare sector. Here’s what Subhasish Chakraborty, MD, and Chairman of DTDC say about their plans, “To further enhance our services and streamline the operation to serve our customers better, we are building major logistic hubs across the country and expansion for greater business growth and delivering value to customers across length and breadth of the country”.
FAQs
Who is the CEO of DTDC?
Mr. Subhashish Chakraborty is the CEO of DTDC.
What is the full form of DTDC?
The full form of DTDC is, ‘Desk To Desk Courier & Cargo’
Is DTDC an Indian Company?
Yes, DTDC is an Indian company.
Where is the headquarter of DTDC?
The headquarter of DTDC is in Bangalore, Karnataka.
Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by InXpress.
Courier companies play a big role in helping us get our goods to our doorstep. With the increase in online shopping, shipping and courier companies are also growing like anything. They are highly useful as it allows for the transport of items of various categories that need to be delivered either urgently, or discreetly.
Founded in 1999, the famous courier service company called InXpress was started by John Thompson in the UK. The company was started to provide world-class courier services across the globe.
InXpress is an international shipping and freight consultancy business as well as a DHL, TNT, and TOLL-authorised sales partner.
The company has been developing its franchise idea since 1999. With its determination to consistent expansion, it has become one of the world’s leading franchisers of international fast package delivery and transportation services.
InXpress’s worldwide and domestic Express & Freight services are available throughout the United States, Asia Pacific, the United Kingdom, Africa, and Europe. InXpress provides its SME customers with unique international and domestic shipping options, as well as special bulk purchasing rates combined with new technological solutions and truly individualized customer care and invoicing. It also has a special purchasing power, which gives SMEs a significant competitive edge in receiving the best online shipping estimates, which are generally reserved for huge enterprises. The company has over 440 franchisees in 14 countries, as well as 30,000 clients.
InXpress – Industry details
Courier services these days have indeed become an inseparable part of every business. With this demand, the Freight Transport Management Market is estimated to grow at a 9.8% CAGR during the forecast period (2021-2027).
InXpress – Founder and Team
InXpress is founded by John Thompson in 1999.
John Thompson
John Thompson was born in Ireland in 1949. He and his family went to England when he was a young man, where he completed his schooling.
John Thompson studied Mechanical engineering at Oldham College. He currently serves as the CEO of InXpress. John has worked in companies like Feature Films for Families (FFFF) and Express Worldwide as Managing Director.
InXpress – Startup Story
It was in 1999 when InXpress was founded in Rochdale, England. Founder John Thompson started the company in his bedroom in Rochdale. The company entered the US market in 2006, shortly followed by Australia and New Zealand.
Today, InXpress is present in 14 countries including Australia, Canada, France, Germany, Hong Kong, India, South Korea, Morocco, Netherlands, New Zealand, South Africa, the United Kingdom, United States, and Vietnam. It has over 440 franchisees with more than 30,000 customers.
InXpress – Mission and Vision
The vision statement of InXpress is, “It finds a way forward for each customer.”
InXpress’s mission statement is, “To help companies simplify shipping through personalized service and group buying power”
InXpress – Name, Tagline, Logo
InXpress’s tagline is, “Your Promise.Our Business.Fast, reliable, competitive.”
InXpress – Business & Revenue Model
InXpress’s business operates as a B2B consultative sales franchise model. It has business operations spread over 500 franchisees.
InXpresse’s franchisees work like consultative salesmen, offering small-to-medium-sized businesses large shipping discounts and local support while earning money on every cargo ship. Most franchisees begin as owner-operators from their homes and subsequently develop their businesses by relocating into flex office space and hiring a small sales/customer service crew. To enable franchisees to focus entirely on developing their business, the InXpress corporate support team handles all back-office accounting, including payments, invoicing, billing, and collections.
In the United States, InXpress is the only logistics provider with Authorized Reseller relationships with DHL, and other trucking freight companies. To provide a wide range of shipping alternatives, InXpress maintains arrangements with the best-in-class international and domestic parcel and freight carriers.
