Tag: Leads

  • Strategy for B2B Digital Marketing: From Creating Leads to Increasing Revenue

    This article has been contributed by Shraddha Agrawal, Founder & CEO, DigiDNA.

    The Start of the B2B Business Journey

    One day, I sat staring at our latest B2B campaign report with frustration and hope. Hundreds of leads were coming in, but conversions were few. I’d assumed our gut-driven strategy wasn’t working. So, I did the opposite: I doubled our spending on data. That change redesigned our results, and it’s not the only one – B2B marketers across the globe are finding out that data-driven strategies turn leads into dollars. And indeed, those who are confident in their data strategy are 3X more likely to experience high revenue growth than others. 

    There are articles that follow a first-hand experience end-to-end in the funnel from lead generation through revenue, showing how best-of-breed players use data along the way. 

    From Volume to Value – Lead Generation for Today and Tomorrow! 

    In the past, the common approach would be lead quantity = more leads, more form fills, more data collection from events. This approach says that by increasing the volume of leads, revenue will follow. Industry trends have backed this up, 60% of B2B marketers are putting most of their budget into new customer acquisition (versus 40% into retention), and 70% of companies have increased their lead gen budgets in the last few years because they believe more leads will solve their revenue problems. 

    But the reality is different. Despite the deluge of leads, many don’t convert to revenue, and both marketing and sales teams are frustrated. When we look into this, it’s clear the problem isn’t the quantity of leads, it’s the quality. A number of leads may not be ready to buy or may not even

    align with the business’s ideal customer profile. That’s why B2B marketing needs to shift its approach from lead quantity to lead quality. 

    A key Insight is that the quality leads are far more valuable than the quantity of leads fr a better focused approach! 37% of B2B marketing professionals now focus on building high-quality. Sales pipeline to attract right leads. 

    The Next Step: To Address The Challenge of Lead Quality! 

    Instead of casting a wide net, companies can segment their audience based on factors like industry, company size, job roles, and specific needs. This is what is called developing a clear definition of the ideal customer profile (ICP). 

    Businesses can prioritize potential clients that exhibit high engagement or show clear intent to purchase by using a lead scoring approach! By using these kinds of approaches, the companies can cut down their lead generation in half with more meaningful conversations with sales, increasing the likelihood of successful conversions. 

    If an example suits here, the best is refining targeting strategies through platforms lie LinkedIn that can improve the lead quality by a very focused approach of targeting in niche segments.

    Lead Magnet = Value Added, Engaging Content 

    What about creating and behind the scene video while your team is engaging with real client problems? The thought states that “yes”, they are concerned about the client…its trust-building with video content if done right. 

    The content is just fine. Who will read it? If the content doesn’t state the problem, then its solution, or the story behind a very nice product or a solution, how will it grab the attention of anyone? It won’t! Instead of yet another datasheet or a PowerPoint presentation, just one short video or just a 90-second clip of our product in action solving a common pain point would work well, right? Less time, straight to the point content, crisp and time managed well. All in all, value-added, engaging content that crafts stories and describes the nature of a product or solution helps make decisions quicker, engages the audience to know more, builds trust and authority, and much more! 

    The B2B Content Strategy: 

    • Top of the sales funnel content —> insightful, engaging, entertaining videos, blog posts, etc. 
    • Mid of the sales funnel content —> Nurturing with case studies, comparison guides, etc 

    By the time leads have started talking to the sales team, they are already nurtured with thought leadership content and engaging product videos, which helps in turning cold leads into warm opportunities of converting into the best potential long-term client! 


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    AI and Personalization: Cannot be Missed! 

    B2B lead generation journey is becoming more complicated than ever, the saviors are the AI-powered tools making it easier to personalize and automate engagement at scale. 

    AI lets marketers analyze vast amounts of data to deliver super personal content and experiences to each lead. A real wave that B2B marketers are already taking in account, and it’s not just an experiment but a fact – 35% say implementing AI is their single biggest priority in the year ahead for their B2B marketing AI strategy. 

    As an example, AI-driven email personalization allows businesses to customize messages based on individual behavior, preferences, and engagement history. AI can also be used for predictive lead scoring, which helps prioritize leads most likely to convert based on their actions and interactions with the brand. 

    Let’s understand this with statistics: 61% of marketers think AI-driven personalization is key to interacting with customers today. By using AI personalized tools, businesses can automate personalized outreach and make their marketing more effective than ever. 

    Now the point is are their challenges to this …. Yes absolutely! Initially, there were no AI experts for adding value to these B2B strategies…In fact, 43% of B2B marketers reported that insufficient AI skills on their staff was a major barrier to getting the most from AI, and this gap was felt by many. Later, when skills were developed by the use of AI, this gap was filled, and the conclusion came where the takeaway was that AI-driven personalization isn’t about replacing the human touch but using it in the best possible ways. This helped the total journey mentioned above. 

    Conversion With Sales and Marketing! 

    By adding collaboration and transparency between two teams, B2B businesses can grow their revenue cycle and entire performance. Hence, stats show that organizations that align their sales and marketing teams see a 32% higher revenue growth compared to those that operate individually. By ensuring both teams work toward the same goal and share common definitions of what constitutes a qualified lead, businesses can improve conversion rates. Marketing teams must provide sales with the necessary tools, content, and insights that allow them to effectively engage and close leads. 

    This pretty much explains why sales and marketing teams must work hand in hand for strategic B2B lead generation.

    Arriving at The Ultimate Goal: The Revenue Growth 

    This is the finish line every B2B marketer is aiming for, but it’s also a moving target that comes with higher expectations. 

    Always said, thought, and applied: Marketing is not a cost center; it’s a Revenue engine! 

    From shifting the focus to quality leads and building trust through strategic content and personalization, the results start to show in revenue growth. By implementing a marketing attribution model, it’s possible to track which campaigns influenced sales. With targeted campaigns and personalized nurturing, marketing’s direct impact on sales becomes much clearer. 

    The broader trend in the shift of B2B marketing started when 1 out of the 3 CMOs had a direct role in driving the revenue growth. Marketing leaders are increasingly demonstrating their impact to the C-suite, aligning metrics with business outcomes and therein, metrics are no longer just measured by leads ad impressions; marketing now has a contribution to pipelines and ROI. 

    This change allows B2B marketing to have a strategic seat at the table, influencing product strategy, budget decisions, and long-term growth. It’s a reminder that marketing isn’t just about generating awareness; it’s about building the business. 

    B2B marketing is no more just about pushing out mass campaigns and hoping for the best. It’s about being strategic, data-driven, and customer-centric. So, let’s take note of all the key strategies mentioned one on one that will give a perfect strategy for B2b business, from leads to revenue growth: 

    Volume to value lead generation —> Addressing the challenge of lead quality —> Engaging content acting as lead magnet —-> AI and personalization with the right tools —> conversion with sales and marketing —> Revenue growth! 


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  • How to Generate Leads With The WhatsApp Chat Widget on a Website?

    WhatsApp is no longer only a tool for chatting. It is the most widely used messaging platform globally. Over 2 billion people use it regularly. And that number keeps rising.

    WhatsApp is a powerful tool for communicating with and building connections with your consumers. It’s quite widespread, far faster than email, and simple to use. WhatsApp is now being used as one of the primary customer communication mediums by an increasing number of businesses, both online and offline.

    But only a few businesses are fully utilizing WhatsApp’s potential for lead generation and acquisition, despite the fact that it is increasingly being incorporated into customer service channels. Here’s how to implement WhatsApp chat to boost your website’s overall conversion rates and generate more leads.

    5 Benefits of Integrating WhatsApp Chat on Your Website
    How to Add WhatsApp to Your Website?
    How WhatsApp Web Chat can Help Your Business

    5 Benefits of Integrating WhatsApp Chat on Your Website

    The advantages of integrating WhatsApp into your website and marketing plan rely on how well you implement the messaging service. The following are some typical benefits.

    Easy to Connect With Customers

    Since customers prefer engaging in a chat over speaking with a customer support representative, chat has a significant impact on sales. Customers can now chat with your brand more easily than ever when you incorporate WhatsApp into your website.

    Communicate With Website Visitors

    You won’t be able to get in touch with a website visitor who uses live chat after they leave the website. A visitor who contacts you over WhatsApp can be easily contacted again without having to wait on your website for a response.

    Even if your clients aren’t online, you can still communicate with them. You may send them broadcasts with information on promotional coupons, new releases, and other important news after they add your number to their contact lists.

    Provides Personalized Experience

    WhatsApp is an app that we all use daily to communicate with our friends and family. You naturally develop a more close connection with your consumer by integrating your company into that setting.

    Especially if you can respond quickly and informally. Incorporating WhatsApp on your website might increase your chances of connecting with users through one of their preferred mobile messaging services.

    Increases Sales

    To encourage more individuals to buy, WhatsApp can present helpful information about your offerings. Overall, WhatsApp chat enables greater conversion and quicker customer connection.

    Automated Responses Provide Instant Replies

    Customers that prefer to chat frequently don’t want to wait for a response. Their demands are well-served by automated answers. Customers can be guided through steps for making purchases, confirming reservations, checking the status of their purchases, and completing other frequent actions using automated answers with WhatsApp.


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    How to Add WhatsApp to Your Website?

    There are numerous ways to incorporate WhatsApp into your website, and we’ll examine 3 of them in this post so you can pick the simplest one to start with.

    Chat Widget

    An Example- The website Wati uses Whatsapp chat widget
    An Example- The website Wati uses Whatsapp chat widget

    Similar to other assistance options like Live Chat, which we frequently encounter online, a chat widget is the best way to include a WhatsApp button on your website. In addition to directing all traffic produced into the instant messaging channels of their choosing, this will enable website visitors to start a chat with only one click.

    When it comes to customer trust, businesses that offer a WhatsApp chat button typically have the upper hand. The reasonable explanation for this is that customers can contact companies by simply clicking on the WhatsApp Button symbol on their website, which launches a WhatsApp dialogue window.

    You must first choose the best chat widget provider of your choice, create your account, construct your own widget in a few steps, and then put it on your website using either WordPress or Google Tag Manager. The widget may be configured to appear on both desktop and mobile devices, or both.

    The widget will then show up on the bottom edge of your website’s pages (you can choose to have it appear on the right or left of the screen), giving your website visitors the option to contact you by tapping on the WhatsApp button.

    Click-to-Chat

    An Example- The website Kommo has a click-to-chat feature on its website which then opens up  another window
    An Example- The website Kommo has a click-to-chat feature on its website which then opens up another window

    With WhatsApp’s click-to-chat functionality, users may click a URL to begin a conversation with a specific person or company. You can do this without saving any phone numbers on your phone. You can open a conversation by clicking the link and begin typing. Both WhatsApp Web and the smartphone app are compatible with this.

    You could use this capability to attach phrases like “Chat with us!” to WhatsApp. Your phone number can also be typed out and linked. If you want to provide WhatsApp throughout your whole online customer service experience, it becomes a little more challenging to give a click-and-chat link on your contact page. Your website would seem cluttered if you have to share this link on every page.

    You must update this URL, https://wa.me/[WhatsAppNumber], to create a click-to-chat link. The phone number you want to use should be entered in place of the “WhatsApp number.”

    QR Code

    An Example- the website CM uses Whatsapp QR code on its website
    An Example- the website CM uses Whatsapp QR code on its website

    Presently, QR codes are more popular and widely used in the modern world. Customers may find it tedious to have to add a mobile number to their contacts list to begin a WhatsApp communication. This isn’t a practical method, especially if you intend to provide this channel as a business.

    By adding your company’s phone number to a customer’s contact list, a QR code helps automate the procedure. To launch WhatsApp and enter your number, all your users need to do is scan their smartphone to the display. It’s simple and obvious, just what your clients want and needs.

    You must first establish a click-to-chat link before creating a QR code. Through tools like QR Code Generator, this click-to-chat link can then be converted into a QR code.

    How WhatsApp Web Chat can Help Your Business?

    WhatsApp users worldwide
    WhatsApp users worldwide

    Here’s how WhatsApp chat on your website can help you capture leads and increase your overall conversion rates.

    Personalized Customer Support

    WhatsApp is a highly useful tool to implement into your system, and it also helps make customer service more personalized. You could have several customer service representatives that visitors can choose from when contacting you through your website by using the WhatsApp widget. Your customers will have better customer service thanks to this quick and efficient communication system, which will increase their likelihood of making purchases from you and regularly visiting the website.

    Marketing and Sales

    You can add a conversational aspect to the online presence by including a WhatsApp chat on your website. In a friendly and casual setting, it helps your staff to gather leads, recommend items, and even complete transactions.

    By removing the requirement for manual data collecting, WhatsApp webchat enables you to get more leads. You will instantly receive the names and phone numbers of leads who start a WhatsApp web chat. The customer can still continue the chat on WhatsApp after leaving the website. This is a significant advantage of WhatsApp over standard live chat.


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    Conclusion

    To interact with current and potential customers, you can still prefer email and the phone. WhatsApp, however, brings a lot of exciting opportunities. It helps you to transform what is typically a one-way conversation into one that’s simultaneous and entirely at the convenience of the customers, encouraging customer engagement and loyalty.

    When using WhatsApp for sales, marketing, and customer support, real-time data sharing and processing is possible. To increase your lead generation and sales closing rates, you can utilize WhatsApp differently. However, the magic lies in how effortless it is for you to introduce your marketing message into the routines of potential leads with WhatsApp.

    FAQs

    When was WhatsApp launched?

    WhatsApp was launched in January 2009.

    Who is the current CEO of WhatsApp?

    Will Cathcart is the CEO of WhatsApp since 2019.

    How many users use WhatsApp daily?

    Over 2 billion people use WhatsApp regularly worldwide.

    Which country has the most WhatsApp users?

    India has the most WhatsApp users in the world.

  • How to Build a Lead-Generation Funnel? – A Stepwise Guide

    Lead Generation is a Fairly Core Activity to Marketing”

    Lead generation is the marketing process that can be defined as a set of marketing activities that the companies perform in order to receive queries from the potential customers and therefore, identify and focus on them for the sale of their products or services. Lead generation is advantageous to every other company/organisation regardless of its size or the industry it belongs to, and would be used in B2C and B2B setups.

    A lead generation funnel is a method for generating leads that is methodical. You find the intended audience and direct them to the funnel peak. You then push them further below the sales funnel unless they buy an item.

    Typically, lead-generating tunnels have three main phases. They are the Top of the Funnel( TOFU), middle of the funnel (MOFU) and bottom of the funnel( BOFU).

    Steps to Build a Lead Generation Funnel
    Step 1. Create a Customer Journey Map
    Step 2. Begin to Produce Excellent Content
    Step 3. Bring People to the Very Top of Your Funnel
    Step 4. Data on Leads to be Acquired
    Step 5. Support Sales in Closing Leads

    Tips for creating a Lead-generation funnel

    Steps to Build a Lead Generation Funnel

    The five vital steps to building a lead generation funnel are described below in detail.

    Step 1. Create a Customer Journey Map

    The initial step in generating leads is to create a customer path mapping. The issue is that you might have several access points, such as social networking sites, organic content, or public relations. Try to figure out where the mass of your site’s visitors originate from next and envision what a potential consumer could be seeking. When your top stream is an organic blog, then acquiring readers to install an ebook might be the next revolutionary step.

    Plan apparent paths to assist convert traffic into prospects and lead to conversions.

    Step 2. Begin to Produce Excellent Content

    Once you have created your buyer persona, you would need to produce content for every phase. Determine if your key topics and plot the topic concepts are at the forefront of the funnel or BOFU.

    The customer case report is at the bottom of the funnel( BOFU) whereas a podcast on the huge topic is at the top of the funnel (TOFU). Make your content smarter and utilise it to engage with your audience.

    Also, remember that almost all of the amazing stuff you previously have could be used wisely. Using a well-toothed comb, get around your present content and begin dropping it out by phase. You could dynamically adjust it before you know what content component belongs thud you may view on making content for reach at TOFU, and in BOFU, you start optimising it for conversions.

    Step 3. Bring People to the Very Top of Your Funnel

    Bringing People to The Top of your Funnel
    Bringing People to The Top of your Funnel

    The very next phase is to make them into your funnel. When you have the right data, you could simply figure out what content is generating much more leads and sales for you across the entire client pathway.

    You would discover that a specific landing page performs well at the start of your funnel. So why not just test a few sponsored tasks? On that page to spark the client journey for several other web pages.

    Step 4. Data on Leads to be Acquired

    Think about how we discussed the significance of mapping up your customers’ sales cycle? You may have discovered few chances for creating digital content such as ebooks and handbooks. Those were fantastic for generating leads.

    You aren’t, however, constrained to gated content. Conversions could also be boosted by using forms, chat support features and product-specific landing pages.

    Just keep in mind that you are required to ensure you place the proper CTAs on appropriate spots. When they do the conversion, you would want to keep all of your prospects in a single location. Although a CRM is an ultimate option, few marketers decide to monitor their leads on a Google sheet or excel worksheet.

    Whatever method you use to obtain leads, ensure you receive the information your sales staff would require to validate them. Generally, we request;

    ● Name in full form

    ● Name of the firm where you work information about how to contact us. This gives us useful information on who is intrigued by and engaged with the material.

    Step 5. Support Sales in Closing Leads

    Sales and Promotion activities
    Sales and Promotion activities

    Now that you have placed your lead data into your CRM, it is still indeed up to your sales associates to transform it. Sales and promotional activities are usually split by a divider. Marketing creates leads and passes them along to salespeople to progress its pipeline.

    The lead generation funnel is a task that both sales and marketing could work on collaboratively. Thus sales and marketing could collaborate to enhance the profits by working towards the same objective.

    Luckily there exist fewer generation firms that could take a sizable portion of your work pressure and make things much easier. Through offshoring lead generation, you could concentrate on which pertains the most, the value of your goods and services, as well as the degree of customer satisfaction.

    Outsourcing also lowers the expense of acquiring and raises the median customer loyalty. Your customer’s journey from desire to buying is defined by a sales pipeline. They were a concept that’s much applicable in B2C scenarios where the customer journey is minimal, the customer journey for B2B enterprises is more analogous which involves increased involvement.

    Conclusion

    With lead generation, you can maintain customers/ visitors/ users engaged till you attain your goal-a purchase. The very first thing meanwhile is to get consumers on deck, this necessitates the use of a lead generation funnel. I believe this content has clarified your understanding of what a lead generation funnel is and also how to build them well.

    Making Your Prospects Feel Like They Have an Exclusive Membership in a Club Makes Lead Generation a Positive Customer Experience.”

    FAQs

    What is a lead-generation funnel?

    A lead generation funnel is a method for generating leads that is methodical. You find the intended audience and direct them to the funnel peak.

    How to create a lead-generation funnel?

    Steps to create a Lead Generation Funnel:

    • Create a Customer Journey Map
    • Begin to Produce Excellent Content
    • Bring People to the Very Top of Your Funnel
    • Data on Leads to be Acquired
    • Support Sales in Closing Leads

    What are the best lead-generation tools?

    Some of the best lead-generation tools are:

    • Lusha
    • LinkedIn Sales Navigator
    • OptinMonster
    • Qualaroo
    • Hubspot
    • LeadPages
    • Hello Bar
    • Drift
    • Hootsuite
    • SlideShare