Tag: IT services

  • How Bengaluru-based IT firm, Mphasis got a new lease of life ?

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    Mphasis Group, a global, multicultural organization headquartered in Bengaluru, India, specializes in providing a suite of application development and maintenance services, infrastructure outsourcing services and business & knowledge process outsourcing solutions to clients around the world.

    Mphasis Limited was incorporated on 10th August of the year 1992. It was formed after the merger of the US-based IT consulting company MphasiS Corporation and the Indian IT services company BFL Software Limited.

    Mphasis – Company Highlights

    Startup Name Mphasis
    Headquarters Bangalore, India
    Industry IT services, IT consulting
    Founders Jerry Rao, Jeroen Tas
    Founded June 2000
    CEO Nitin Rakesh
    Website www.mphasis.com

    Mphasis – About and How it works?
    Mphasis – Logo and its meaning
    Mphasis – Founders and History
    Mphasis – Recent News
    Mphasis – Mission
    Mphasis – Business Model
    Mphasis – Revenue and Growth
    Mphasis – Funding and Investors
    Mphasis – Acquisitions
    Mphasis – Turning Point
    Mphasis – Competitors
    Mphasis – Future Plans

    Mphasis – About and How it works?

    Mphasis Limited is an IT services company based in Bangalore, India. The company provides infrastructure technology and applications outsourcing services, as well as architecture guidance, application development and integration, and application management services. It serves financial services, telecom, logistics, and technology industries.

    The Company’s segments include Banking and Capital Market, Insurance, Information Technology, Communication and Entertainment and Emerging Industries. The geographical segments include United States of America, India, Asia Pacific and Europe, Middle East and Africa.

    It offers cloud computing, cognitive solutions, digital services, securing businesses, application services and infrastructure services. The Company serves various industries such as banking and capital market which includes, retail banking, credit cards and payments, wealth management and brokerage, corporate banking solutions and investment banking technology. Its insurance industry includes, property and casualty, life and retirement and health. Its other industries consist of communications, energy and utilities, healthcare, life science, logistics, manufacturing and travel and transportation.

    Mphasis – Logo and its meaning

    With this logo, Mphasis aims to focus on Generation Z i.e. the generation ahead of the millennials. This focus has been derived from the future-focused customer strategies that Mphasis has been working towards throughout its cloud and cognitive transformation strategy and heralds the ‘next’ that Mphasis seeks to apply constantly.

    Logo of Mphasis
    Logo of Mphasis

    Further, it symbolizes Front2BackTM Transformation, a unique approach architected by Mphasis to apply a customer-centric digital transformation to businesses.

    Mphasis – Founders and History

    Mphasis was founded in 1998 in Santa Monica by Jerry Rao and Jeroen Tas.

    Founders of Mphasis
    Founders of Mphasis

    Mphasis was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998 in Santa Monica by Jerry Rao and Jeroen Tas.) and the Indian IT services company BFL Software Limited (founded in 1992).

    In June 2006 Electronic Data Systems (EDS) purchased a controlling stake in the company (42%) for $80 million and operated the company as an independent EDS unit.

    On 13 May 2008, Hewlett-Packard confirmed that it had reached a deal with Electronic Data Systems to acquire the company for $13.9 billion. The deal was completed on 26 August 2008.

    In September 2009 Mphasis changed its brand identity by dropping EDS association to become “Mphasis, an HP Company” after HP retired EDS Brand to become “HP Enterprise Services”. Mphasis operated as an independent HP subsidiary with its own board and continued to be listed on Indian markets as “Mphasis Limited”. HP owned close to 62% in Mphasis and Mphasis got around 50% of its revenues from HP.

    Mphasis marked $1 billion in revenues and registered a consolidated revenue of Rs 50.37 billion ($1,099.3 million) for the year ended 31 October 2010 becoming the sixth Indian IT company to do that.

    In February 2014, Mphasis changed its logo and the brand name as Mphasis Unleash the Next, seeking to boost business other than from parent Hewlett-Packard, its largest client.


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    Mphasis – Recent News

    • Mphasis allots 1500 equity shares under ESOP.
    • Mphasis allots 21,020 equity shares under ESOP.
    • Mphasis’ direct revenue grew 9.7% qoq and 25.2% yoy on a reported basis. In constant currency, revenue grew 10.9% qoq and 18.4% yoy.
    • Contour and Mphasis partner to accelerate the global trade finance.

    Mphasis – Mission

    Mphasis’ mission says “Our mission is to be a specialized enterprise at the confluence of people, profit and planer. Powered by inquisitive minds, we leverage our global talent and innovative blend of services and technology to deliver customer delight.”

    Mphasis – Business Model

    Mphasis provides information technology services to its customers around the world. Mphasis provides integrated solutions that include business process outsourcing, infrastructure technology, and application services. The application services offered by the company includes application development as well as applications maintenance and support services. The markets served by the company are financial services and insurance, healthcare, manufacturing, government, transportation, communications, and consumer and retail industries.

    The CEO said, “Businesses have always had to keep up with the times. But the exponential growth of technology that the world has witnessed in the last few decades has given it a new meaning. Not only has the digital reality of ‘everyone is connected to everything’ paved the way for greater insights, it has also improved productivity and in the process radically transformed the role of the customer.”


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    Mphasis – Revenue and Growth

    Mphasis’s revenue is the ranked 7th among its top 10 competitors. The top 10 competitors average 2.9B. Over the last four quarters, Mphasis’s revenue has grown by 2.9%. The net profit grew 3.9% y-o-y but decreased 22.1% sequentially to  ₹275.1 crore in the June quarter.

    The growth will be mainly driven by the banking and capital markets and logistics & transportation sectors, which grew 22.1% and 21.6% y-o-y respectively during the quarter-ended June.

    The company won new deals worth total contract value (TCV) of $259 million in Q1 with 79% of the deals belonging to the ‘new-gen’ services that basically refer to its digital business comprising cloud, automation, and related technologies.

    Mphasis – Funding and Investors

    Mphasis has raised a total of ₹5.3B in funding over 1 round. This was a Post-IPO Equity round raised on Apr 2, 2020, Blackstone Group being the lead investor.

    Mphasis – Acquisitions

    Mphasis has acquired 3 organizations. Their most recent acquisition was Stelligent on Nov 8, 2018. They acquired Stelligent for $25M.

    Acquiree Name Announced Date Amount About Aquired Company
    Stelligent Nov 8, 2018 $25M Virginia-based cloud technology services company
    Wyde Aug 1, 2011 US-based insurance solution provider
    Fortify Infrastructure Services Apr 9, 2010 global provider of comprehensive end-to-end Remote IT Operations and Management

    Mphasis – Turning Point

    Takeover by the US-based private equity firm Blackstone and a sharp turnaround in HP channel, which constitutes nearly 30 per cent of its business, have changed the fortunes of the midcap IT company MphasiS.

    The Bengaluru-based IT services firm got a new lease of life when Blackstone acquired a controlling 60.5 per cent stake in the company from Hewlett-Packard Enterprise (HPE) in September 2016. That apart, a sharp U-turn in the company’s HP segment, which was declining 15-20 per cent every year till two years ago, proved to be a boon. (HP/DXC is a common entity/ segment which emerged after HP merged with another company CSE, which is now called DXC.)

    The turnaround is reflected in MphasiS’ stock price, which has nearly doubled (up 93.5 per cent) from Rs 500 on November 11, 2016 to Rs 968 as of November 12, 2018. The stock outperformed most of its peers in the IT segment and the S&P BSE Sensex and moved up 30 per cent during this period. Prior to this, MphasiS had remained subdued for six years, declining 14 per cent from Rs 581 apiece in November 2010 to Rs 500 in November 2016. IT stocks during this period have gained up to nearly 5,000 per cent.

    Mphasis – Competitors

    Mphasis competitors include Accenture (US), Wipro Limited, IBM, Infosys, Mindtree and Microland.


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    Mphasis – Future Plans

    Midsize IT firm Mphasis expects to grow faster than the industry average in fiscal year 2021, as clients in banking and financial services spend more on technology to shift operations away from offices to the Cloud, following the Covid-19 pandemic.

    “Our exposure to segments affected by the shutdown hasn’t been  much, it’s mainly financial services, wealth management and security  houses. The crisis has shown how every business is a digital business,”  CEO Nitin Rakesh told ET.

    In the weeks since the outbreak, Mphasis saw businesses forced to go digital in its main markets in the US and Europe and this is likely to continue.

    With companies needing to shift to a virtual model, most customers are looking at how they can engage with clients in a seamless and contactless manner. The company will focus on doing just that. “For us, the ability to have the security architecture and design layer to do this while ensuring that you can carry your past investments with you will be key,” Rakesh said.

    The further acceleration of digital transaction capability for digital contactless customer experience redesign and remote onboarding as well as leveraging data strategies could drive growth going forward.

    There would be some short-term concerns around the outbreak, but the company had negligible exposure to industries like airlines which have been hit the hardest.

  • Cognizant – Transforming Businesses Digitally

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    Cognizant Technology Solutions, founded on January 26, 1994 by Kumar Mahadeva & Francisco D’Souza, is an American multinational IT services provider. It also provides consulting and business process outsourcing (BPO) services. In the course of dot com boom, it flourished by receiving the application maintenance work that the big corporations were reluctant to carry out. Gradually, it moved into application development, complex systems integration and consulting work.

    Cognizant grew rapidly during the 2000s and became a Fortune 500 company in 2011. It is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000 and the Fortune 500 and is positioned among the top performing and fastest growing companies in the world.

    Cognizant – Company Highlights

    Startup Name Cognizant Technology Solutions Corporation
    Headquarters Teaneck, New Jersey, U.S
    Industries IT services, IT consulting
    Founders Kumar Mahadeva, Francisco D’Souza
    Founded 26 January 1994
    CEO Brian Humphries
    Areas served Worldwide
    Website www.cognizant.com

    Cognizant – About and How it works?
    Cognizant – Logo and it’s meaning
    Cognizant – Founders and History
    Cognizant – Mission
    Cognizant – Business Model
    Cognizant – Revenue
    Cognizant – Funding and Investors
    Cognizant – Investments
    Cognizant – Competitors
    Cognizant – Controversies
    Cognizant – Growth
    Cognizant – Achievements
    Cognizant – Future Plans

    Cognizant – About and How it works?

    Cognizant Technology Solutions Corporation, incorporated on April 6, 1988, is a professional services company. The Company operates through four segments: Financial Services, Healthcare, Manufacturing/Retail/Logistics, and Other. The Company’s services include consulting and technology services and outsourcing services. The Company develops, licenses, implements and supports third-party software products for the healthcare industry, including solutions for health insurance plans, third party benefit administrators (TPAs), and healthcare providers. It provides IT Infrastructure management outsourcing services that include data center, infrastructure security, network and convergence, end user computing services and mobility.

    Cognizant – Logo and it’s meaning

    Cognizant’s old logo consists of two C’s – one vertical and one horizontal. The vertical C in the logo symbolizes the equality of its employees while the horizontal C signifies the corporation’s commitment to its customers.

    Cognizant's Logo Evolution

    A few months back, Cognizant launched its new logo. The core thought driving this transformed identity was the brand’s work and motto: digitally transformative, thereby, ensuring that their clients remain ahead of, or at par with their competition.

    Cognizant – Founders and History

    Kumar Mahadeva and Francisco D’Souza are founders of Cognizant.

    Co-Founder of Cognizant - Francisco D'Souza
    Co-Founder of Cognizant – Francisco D’Souza

    Cognizant began as Dun & Bradstreet Satyam Software (DBSS),established as Dun & Bradstreet’s in-house technology unit focused on implementing large-scale IT projects for Dun & Bradstreet businesses. In 1996, the company started pursuing customers beyond Dun & Bradstreet.

    In 1996, Dun & Bradstreet splits off few of it’s auxiliaries including Eriscon, IMS International, Nielsen Media Research, Pilot Software, Strategic Technologies and DBSS, to form a new company called Cognizant Corporation, headquartered in New Jersey, U.S. Three months later, in 1997, DBSS renamed itself to Cognizant Technology Solutions.


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    Cognizant – Mission

    Cognizant’s single-minded mission is to dedicate their business process and technology innovation know-how, deep industry expertise and worldwide resources to working together with clients to make their businesses stronger. Their aim is to be the number one solutions provider in each sector they provide service in, through integrity, competence, innovation and execution. Commitment to their customers, employees, licensees and shareholders is the foundation of their mission. They commit to being, “Open, Honest and Direct.”

    Cognizant – Business Model

    Like many other IT services firms, Cognizant follows a global delivery model based on offshore software R&D and offshore outsourcing. The company has a number of offshore development centers outside the United States and near-shore centers in the U.S., Europe and South America. In its early years, Cognizant gained business from a number of American and European companies with the help of the Dun & Bradstreet brand. The company’s senior executives foresaw the firm as a provider of high-end customer services at lower prices than it’s competitors Accenture, BearingPoint, Capgemini, E&Y, Deloitte and IBM.

    Cognizant – Revenue

    • Cognizant Technology Solutions revenue for the quarter ending September 30, 2020 was $4.243B, a 0.12% decline year-over-year.
    • Cognizant Technology Solutions revenue for the twelve months ending September 30, 2020 was $16.752B, a 0.75% increase year-over-year.

    Year Annual Revenue Percentage change
    2018 $16.783B +4.08%
    2017 $16.125B, +8.88%
    2016 $14.81B 9.81%

    Cognizant – Funding and Investors

    Cognizant is registered under the ticker  NASDAQ:CTSH . Their stock opened with $10.00 in its Jun 19, 1998 IPO.

    Cognizant has raised a total of $241K in funding over 1 round. This was a Post-IPO Equity round raised on Nov 18, 2016 by Summit Financial Wealth Advisors.

    Cognizant – Investments

    Cognizant has made 5 investments. Their most recent investment was on Nov 20, 2018, when Civic Hall raised $2M.

    Date Stage Amount Organization Name
    Nov 20, 2018 Grant $2M Civic Hall
    Sep 12, 2017 Series A $3.5M Cybrary
    Jan 17, 2017 Series B $22M Measure UAS
    Apr 28, 2016 Funding Round ReD Associates
    Jul 7, 2000 Series A $10M Questra


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    Cognizant – Competitors

    One of the top most competitors of Cognizant is Infosys. Infosys Limited, is an Indian multinational corporation that provides business consulting, information technology and outsourcing services. Headquartered in Bangalore, India. Other competitors include Accenture(US), Insight, CGI and CIBER.

    Cognizant – Controversies

    • Bribery : Larsen & Toubro Ltd (L&T) paid million in bribes to Indian government officials on behalf of Cognizant Technology Solutions Corp. to secure permits, ranging from environmental clearance to power. L&T has made unlawful installments and Cognizant repaid the amount by masking it as pay for cost overruns.
    • Companies Act violations : Cognizant Technology Solutions Corporation has agreed to pay $25 million to settle charges that it violated the Foreign Corrupt Practices Act (FCPA), and two of the company’s former executives were charged for their roles in facilitating the payment of millions of dollars in a bribe to an Indian government official.
    • Layoffs : 20 senior executives, above the Director’s Level were dismissed because they were not able to catch up with the latest technologies. The number of the executives that were dismissed is unusually high and questions the ability of the company to catch up with the latest technologies.
    • Tax evasion : The Income Tax department has frozen Cognizant Technology Solutions Corp’s bank accounts and deposits in Chennai and Mumbai for allegedly evading a dividend distribution tax (DDT).

    Cognizant – Growth

    Cognizant is praised for it’s amazing pace of growth. Till December 2018, Cognizant has added $14.66 billion in revenue, or the combined numbers of what Wipro and Tech Mahindra Ltd could achieve. All the credit goes to the company’s super-aggressive sales culture as the firm always had more people managing it’s large accounts. Cognizant’s senior management comprises more people from outside the firm, unlike the insular approach followed by many other competitors.


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    Cognizant – Achievements

    • Cognizant recognized as a Top Provider in the Outsourcing and Consulting categories besides being named as a Customer Satisfaction Leader by CGT.
    • Ovum Decision Matrix recognized Cognizant as “Market Leader” in Outsourcing Testing Service Providers.
    • Consumer Goods Technology (CGT) awarded Readers’ Choice Award for the ninth consecutive year.
    • Forrester Research, Inc. named Cognizant a Leader in Business Intelligence Services.
    • Cognizant placed in IDC MarketScape as a Leader in IT and BPO Services.

    Cognizant – Future Plans

    A spokesperson for Cognizant said that it will continue to invest in the business, while decreasing certain costs in the wake of the Covid-19 pandemic wrecking havoc in the global market place.

    Brian Humphries, chief executive, Cognizant, said, “Today, we are announcing a simplification of our operating model and a cost reduction program, which will allow us to fund investments in growth. Looking ahead, we see a clear path to unlock the organizations full growth potential, win in our key digital battlegrounds, and return Cognizant to its historical position of being the bellwether of the IT services industry.”

    IT firm will go through a net reduction of 5,000-7,000 employees, either through attrition or role elimination. This accounts for around 2 per cent of its total employee base. Expecting a challenging demand environment after 2020, the company plans to invest in developing digital skills while correcting the employee pyramid, by on-boarding close to 20,000 entry-level hires.

  • IT Services giant Cognizant Hit by ‘Maze’ Ransomware

    New-Jersey headquartered Cognizant Technology Solutions Corporation is one of the world’s largest providers of IT services. But on April 18, it became a victim of Maze ransomware attack that has caused disruptions to its clients. The incident comes at a time when businesses have been already disrupted by coronavirus pandemic that has forced companies to turn to initiatives like work from home to ensure business continuity.

    Cognizant released a statement on Saturday on its official website which stated, “Cognizant can confirm that a security incident involving our internal systems and causing service disruptions for some of our clients, is the result of a Maze ransomware attack.

    Cognizant has around 300,000 employees and over $16.8 billion in revenues. It handles the IT services for many of the top Fortune 500 companies. Cognizant has majority of its employees in India and the Philippines working from homes during the lockdown caused by Covid-19.

    Among other services, Cognizant provides a wide range of outsourced IT services for the financial services sector. The financial sector accounted for over $5.8 billion of its total revenues in 2019. The company, that has 3 lakh employees working worldwide, said it was hit by the Maze ransomware group and is engaging law enforcement authorities to take some legal actions against the group.

    In January, 2020, the Federal Bureau of Investigation(FBI) had issued an alert warning to all U.S. companies about the Maze’s ill practices of threatening to release company information if the desired ransom is not paid to them.

    Even after being attacked, Cognizant has not yet been named on a website that is associated with Maze attackers. The website has named other companies in the past for failing to fulfil the Maze related ransomware demand. Brett Callow, security analyst, said that the group could simply be A/B testing alternative negotiating strategies to see whether permitting companies to control the release of information results in better outcomes or not.

    What is the Maze Ransomware?

    The infamous Maze ransomware was discovered in 2019 and since then, it has gained notoriety. The anonymous hackers behind Maze have made headlines in recent months for publicly holding its victims hostage. The group is known for threatening to leak company’s valuable information if the target doesn’t pay its desired ransom.

    The cyber criminals behind the Maze ransomware use a range of different techniques to gain entry to the companies it is targeting. It includes exploits kits, remote desktop connections with weak passwords or sophisticated fraudulent campaigns. The ransomware itself is sophisticated so that its code avoids detection by security programmes.

    According to March 2020 McAfee analysis, Maze malware is a binary file of 32 bits usually packed as an EXE or a DLL file. This indicates that the Maze ransomware can also terminate debugging tools used to analyse its behaviour, including the IDA debugger, x32dbg, OllyDbg and more processes. So it is almost impossible for a ordinary firewall software to detect the threat.


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    What does Maze Group do?

    Typically the goal of any ransomware attack is to infect computers in a private network and encrypt files on these computers and then demand a ransom to recover the files. According to experts Maze is different. The attacker in this case has the ability to format or transfer the data onto his or her server. The data is then held on this server until a ransom is paid to recover it. If the victim does not pay the expected ransom, the attackers then publish the data online in public.

    According to Beenu Arora, CEO & co-founder of US-based cyber security company, Cyble, Maze ransomware operators are known to conduct their attack below the surface. They are known for stealing the company’s data first followed by locking their target systems. They fully understand their victim’s reputational risks and hence their approach is basically “steal, lock and inform.”

    According to a report, the attackers even justified their actions in a statement saying:

    We want to show that the system is unreliable. The cybersecurity is weak. The people who should care about the security of the information are unreliable. We want to show that nobody cares about the users. Now it’s our turn. We will change the situation by making irresponsible companies pay for every data leak.”

    Arora further added that the notorious ransomware group understands the brand value of the organization it plans to attack. It has turned into a well-funded network in recent months. The reason behind this is successful ransomware attacks due to growth in their group and organizations increasingly paying ransomware extortions as no options are left. Also, some certain cyber insurance companies are negotiating with the ransomware operators to make payments.

    Maze Ransomware
    Maze has tried to target many U.S. Companies

    The alleged targets of Maze have included the city of Pensacola in Florida, cybersecurity insurance provider Chubb Ltd. and Canadian construction company Bird Construction Inc., according to various media reports. The Maze group has claimed to post files from all three companies on its website. Now, the same might be done in case of Cognizant.

    According to Brett Callow, a threat analyst at Emisoft, even though hackers linked to Maze have denied their involvement in the attack on Cognizant, it does not mean that Maze isn’t responsible for the attack. For the moment though, no Cognizant data has been advertised for sale or published online.

    What are Steps being taken by Cognizant?

    Cognizant has about 200,000 employees based in India. This means it must take the necessary steps to contain the ransomware in order to not cause any furthermore disruptions as its clients are spread across the world.

    As a solution to this, Cognizant has said that it is looking into the incident and the company is also communicating with clients on the measures to be taken by them to deal with the disruptions. Cognizant quoted that their internal security teams along with the leading cyber defense firms are actively taking steps to contain this incident.


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    Cognizant has also engaged with the appropriate law enforcement authorities to take required legal actions. Cognizant is in ongoing communication with our clients. They have provided them with Indicators of Compromise (IOCs) which identify potentially malicious activity on a system and other technical information of a defensive nature.