Tag: Insurance sector in India

  • Success Story of Artivatic: AI-driven Automation Service for Insurance & Health

    Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by Artivatic.

    The insurance industry in India is growing 12-15% annually since last few years. Technological revolution has brought a technical drift in the industry. Technology like AI & ML are the key drivers to bring innovations in the insurance Industry. Artivatic is among the startups that offers AI-driven automation services in insurance & healthcare. It is a Bangalore based AI Startup that provides SaaS Solutions and provides tech-led insurance solutions and products to automate processes and mitigate risk assessment.

    Read the success story of Artivatic to know about Artivatic founders, funding, startup idea, and the journey of its growth.

    Artivatic – Company Highlights

    Startup Name Artivatic
    Headquarters Bengaluru, Karnataka
    Founded 2018
    Founder Layak Singh
    Industry Insurance Sector/ Personal Finance
    Valuation $6.1M as of Dec 22, 2021
    Total Funding Raised $2.06 Million
    Website artivatic.ai

    Artivatic – About
    Artivatic – Industry
    Artivatic – Founders and Team
    Artivatic – Idea & Startup Story
    Artivatic – Mission and Vision
    Artivatic – Name, Tagline, and Logo
    Artivatic – Product & Services
    Artivatic – Business Model & Revenue Model
    Artivatic – Startup Launch and Growth
    Artivatic – Challenges Faced
    Artivatic – Marketing Strategy
    Artivatic – Funding
    Artivatic – Advisors and Mentors
    Artivatic – Mergers and Acquisitions
    Artivatic – Competitors
    Artivatic – Recognition and Achievements
    Artivatic – Tools Used
    Artivatic – Future Plans
    Artivatic – FAQs

    Artivatic – About

    Artivatic was born in 2018, with the vision of urgently strengthening the position of insurance providers by re-imagining insurance and health solutions for the scores of users, who face hurdles at every step of the journey.

    Artivatic’s aim has always been to build new-age insurance solutions and products to automate processes, mitigate risk assessment, and make insurance available 24/7 via tech-led platforms. The only way to proceed was by replacing outdated legacy processes with AI-led customer-centric digital platforms, and that’s the challenge we accepted.

    Three years on, Artivatic is already fast-tracking into their next phase of growth by following its course. Being able to provide the whole gamut of sophisticated insurance offerings with zero hassle is the long-term vision – everything from offering seamless health benefits via the chosen networks to AI-driven automated, personalised processes that offer risk systems, the startup wants to foresee every need in this business and cater to it.

    Artivatic – Industry

    As per the Grand View Research, the total valuation of the global InsurTech market was approximately USD 2.72 billion in 2020 and that it’s expected to expand at a CAGR of 48.8% from 2021 to 2028.

    Given the current uncertain times due to the pandemic, businesses everywhere acutely feel the need for insurance, often in more forms than one. In order to capitalise this growing demand, it’s increasingly clear to the industry that legacy software is not viable. To be able to match the dynamics of the ‘on-demand, need-based’ generation, AI and ML is the only way forward. This evolving ecosystem of insurance demands the support of a new manner of operating and that’s where InsurTechs step up.

    Since the insurance sector understands the need to shift gears from legacy processes to tech-driven platforms, it’s doing so rapidly. Driven by its rapid transformation, its expansion is as phenomenal—using technology to enhance processes, in order to be more accessible to customers, optimising risk assessment by way of leveraging data, systems processes, etc.

    Within half a decade into the future, simplification of the claims process may the key feature to drive growth in this business. Capabilities to implement competent automation processes coupled with transparent communication with users may become important criteria to judge insurance providers by. The focus will be chiefly on using innovations to improve the efficiency of the existing insurance industry model.

    Now, even the industry is waking up to the potential of offerings that were previously too difficult for them to provide, such as exceptionally customised insurance policies and social insurance plans, etc—which is now possible given the advanced technology. Hence, this transformation is opening doors to many such previously unexplored avenues. Since it’s within one’s reach to read and analyse Big Data and use it to build better solutions, many unthinkable tasks are now possible.


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    Artivatic – Founders and Team

    Layak Singh - Artivatic Founder and CEO
    Layak Singh – Artivatic Founder and CEO

    Founder and CEO Layak Singh decided to focus on and empower the healthcare and insurance segments with Artivatic’s proprietary technologies, after learning about the pressing sectoral needs from his previous ventures. An IIT Kharagpur graduate and a serial entrepreneur, he leads the company in leveraging AI to power tools and solutions that are meaningful to all the parties in the insurance lifecycle, by offering complete lifecycle management.

    His mission is to build an end-to-end, transparent InsurTech platforms that’s understood, used and appreciated by all. He was also the Founder and CEO at Fullerene Solutions and Services (P) Ltd, a portfolio company for education, online dating, content, and lifestyle ventures. Layak has also been associated with DRDO, IOCL, and EDUDIGM to execute their projects, with focus on building team, product execution, in business strategies, marketing, PR, revenue and financial performance.

    An inveterate entrepreneur, he is also associated with several communities such as Bootstrap Bangalore and 2Weekends Hackathon. A 2014 fellow in the Startup Leadership Program in Bengaluru, his fields of interest encompass not only technology, startups, entrepreneurship, AI, education, but also consumer interaction, culture, and health, with many of his articles gracing renowned publications such as YourStory, Silicon India and Tech in Asia.

    Puneet Tandon, a New Jersey Institute of Technology (US) alumnus, is the Co-Founder of Artivatic, and previously he had also founded two online dating startups ‘dateIITians & Cogxio.com’ along with Layak.

    Before training its focus to InsurTech, Artivatic was active in the foodtech, travel, and other consumer-facing segments as well.

    Co-Founder of Artivatic, Puneet Tandon has 18+ years of experience, with the last 8 years being in product/program management. It is here then that he sensed the need for a full-stack smart AI infrastructure for banks and financial firms.

    A serial entrepreneur, like Layak, he has a strong penchant for technology. At present, he is integrating technology for Artivatic to build intelligent applications and solutions in the InsurTech space.

    The technology affairs of the company are managed by Puneet whereas the non-technology related matters are sorted by Layak.

    Artivatic – Idea & Startup Story

    In 2018, Artivatic was born out of the lessons learned from the first two ventures of Founder and CEO Layak Singh, namely, COGXIO and DateIITians. These lessons, combined with market research, helped identify the requirement of an end-to-end B2B AI platform that would draw from pan-industry intelligence in real-time to help users makes the best decisions possible. Following in-depth discussions and analysis over a three-month period, a clear concept of the company was distilled. Right from its initial stage, the manner of scalability, and aligning its vision with the future of the industries it would be serving – Artivatic had its plans charted.

    The initial days were, of course, challenging – explaining the concept and probability of solutions to industry leaders till they mapped the solutions to their own needs is always the initial roadblock. But soon industry behemoths like Capgemini and HCL agreed to partner with Artivatic as they successful demonstrated their technology capabilities to solve age-old issues that plagued businesses. That’s how the journey began. Soon, however, the challenges faced by the team inspired them to self-analyse and decide to channel their energies further in leading technology-led transformation of the insurance segment.

    Artivatic – Mission and Vision

    At its heart, the company’s mission is to help insurance providers, brokers, and TPAs build smart insurance solutions while simultaneously providing a seamless, integrated customer experience to the end-user. Hence, Artivatic’s focus is not only on building consumer-centric apps but also on forging enterprise-grade business solutions.

    Artivatic Logo
    Artivatic Logo

    The term “ARTIVATIC” is a combination of Artificial Intelligence and Vedic mathematics.

    Art – Artificial Intelligence
    Vatic – Vedic Mathematic

    The founders focussed on combining words that accurately reflected their vision of the future—and we see AI governing the world, and we added our unique vision to it.


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    Artivatic – Product & Services

    Artivatic is building new-age insurance products and solutions to automate processes, mitigate risk assessment, and make insurance available 24/7 via technology. And to do all this, one has to start by replacing outdated legacy software with AI-led customer-centric digital platforms.

    The InsurTech aims to enable insurance providers, brokers, and TPAs build smart insurance solutions. Simultaneously, they want to provide a seamless, integrated customer experience to the end-user. Hence, they build consumer-centric apps with as much focus as do while forging enterprise-grade business solutions.

    Artivatic has launched several platforms, each catering to a specific need in the industry. Artivatic’s stable includes the following-

    INFRD

    INFRD - Artivatic Product
    INFRD – Artivatic Product

    INFRD is an advanced modular API platform that personalises the customer experience while presenting itself as the singular solution to the risks and complexities.

    ALFRED

    ALFRED - Artivatic Product
    ALFRED – Artivatic Product

    An automated insurance claims platform, ALFRED aids businesses to enable self-claims digital processing, with inbuilt assessment systems of risk and fraud.

    ASPIRE

    ASPIRE - Artivatic Product
    ASPIRE – Artivatic Product

    A pocket-friendly, personalised solution, ASPIRE is meant for the group and employee health insurance segment as well as the SME and business insurance section.

    AUSIS

    AUSIS - Artivatic Product
    AUSIS – Artivatic Product

    A full-stack integrated intelligent engine, AUSIS is adept at processing any kind of document and data, and helps with better decision making in the underwriting field.

    MiO

    An entire online branch and PoS platform rolled into one, MiO connects all parties on one intergrated platforms

    PRODX Design

    PRODX - Artivatic Product
    PRODX – Artivatic Product

    PRODX is a complete AI-driven personalised smart underwriting tool, which provides huge efficiencies in terms of time, risk, fraud and expenses, among others.

    ProdX Distribution: A customised B2B2C distribution and embedded insurance platform for businesses.

    Artivatic – Business Model & Revenue Model

    Artivatic is a product-based start-up, that provides a wide range of product portfolio and solutions that enable end-to-end digital transformation across the value chain in the insurance and health care industry.

    Our products offer simplification, automation and digitised management of the operations and processes in the insurance and healthcare sector.

    Our clients such as the hospital networks, the insurance carriers, the insurance brokers or the insurance TPA’s, impact the lives of a million people by providing them and assisting them with their insurance policies and health care. As the impact of better organised operations and processes, our clients are able to serve their clients better.

    Our revenue model sits at this intersection of our client/s and their clients. Empowering the working relationship between the two, our revenue is driven by the number of people our client provides insurance policies to or manages insurance policies for or both. Hence most of our product revenue is driven from a per user registration fee concept. To elaborate, for an insurance policy carrier as our client, their policy holders are the registered users, in the above context.

    Artivatic – Startup Launch and Growth

    Since both members of the founding team have formed startups earlier as well, they were well aware of the fact that launching a company is a risk and that did not deter them. They knew that once their intent and products were understood by industry leaders, their business would gradually overcome the initial hiccups.

    The initial two years of the startup were quite trying, with the first year being a huge lesson in acute growing pains of being iconoclastic in a legacy business. Be it facing rejection, bootstrapping, or building a team with limited funds, the team saw through all the phases.

    With the launch of the first product in the second year, Artivatic started gradually garnering positive interest. And soon, they had partnered with aggregators such as ClearTrip, Zomato and Dineout to test their capabilities. Since that trial was a success story, the company has only been looking ahead since.

    Artivatic – Challenges Faced

    The COVID-19 pandemic has been an unforeseen maelstorm that has shaken the world to its core; interestingly, due to the nature of Artivatic’s business, they have been affected in a positive manner. The demand for their digital innovations has only grown in this scenario, and the transformation to tech-led from legacy of insurance providers is happening sooner rather than later in order to be future ready.  

    Artivatic – Marketing Strategy

    Artivatic’s content engine has evolved as a critical function to Marketing Strategy by supporting business teams with strategic inputs backed by market research and supporting communication for business development activities. Moreover,

    1. Their content engine is holistically maintained and managed by the in-house team, with a scientific, targeted approach to leverage digital marketing tools and traditional tactics for content substantiation, designing, and amplification.

    2. With no additional outsourcing budget, content development enabled various engines in parallel, viz:

    • Branding & Marketing
    • Lead Generation – both for business development as well as attracting talent
    • Digital Marketing/Social media engagement
    • Leadership visibility on various platforms
    • Multi-format resource centre – a hub of blogs, podcasts, infographics, reports
    • Public Relations & Industry outreach
    • Internal communication
    • Employee Engagement

    Artivatic – Funding

    Artivatic has raised a total funding of about USD 2.06 Million, with KFintech, Indian Angel Network, Scale Venture Partners and Sensei as their investors.

    Date Stage Amount Investors
    May 2021 Corporate Round $1 Million KFintech
    December 2020 Bridge funding-for R&D Undisclosed Scale Ventures and Indian Angel Network
    February 2019 Seed Round $500K SenseAI Ventures
    September 2017 Angel funding- to expand customer base and fortify technologies $133K Deepak Verma and Saurabh Chugh
    July 2017 Angel funding Undisclosed Spark10 Accelerator UK

    Artivatic – Advisors and Mentors

    As a business leader, one is mired in the day-to-day of one’s company’s operations. Apart from the constant struggle to manage all that has to be accomplished in the short timeframe available, there also are unchartered territories to be navigated. A board can help one rise above the situation and look at the complete picture. They help the founder chart a more strategic direction that’s very difficult to spot in the daily grind.

    For the same reasons, Artivatic is also backed by a panel of prominent industry leaders and entrepreneurs. If we need to identify one individual, then Rajesh Relan, as the Board of Director, has helped Artivatic with industry connections and provided a sanity check on business practices at regular interventions.

    Artivatic – Mergers and Acquisitions

    In May 2021, market leading registrar and transfer agency KFin Technologies acquired a 17% stake for an undisclosed amount in Artivatic. The startup has channelled the funds to expand its portfolio, explore new business opportunities and broaden its global footprint.

    Artivatic – Competitors

    Some top competitors of Artivatic are:

    Artivatic – Recognition and Achievements

    • Artivatic’s modular API-based healthcare platform called DARVIN, which was built for customers, insurance, clinics, and hospitals—won top honors in the healthcare category in RAISE 2020. RAISE 2020 was organised by the Ministry of Electronics and IT as a five-day virtual global AI summit, which was inaugurated by Prime Minister Narendra Modi. Organised in conjunction with NITI Aayog, it’s a government initiative to support tech startups and entrepreneurs through recognition and guidance, with winners taking home a reward of Rs 20 lakh.
    • Artivatic also won at the 2018 EMERGE 50 Awards organised by NASSCOM.

    Artivatic – Tools Used

    The sound of the word ‘startup’ rings many bells. Most commonly, the product or the service is the core business model. However, it takes a lot more than that to practically run a startup. The primary need is management tools and operations simplification tools to manage employee processes and day-to-day documentation activities.

    Artivatic uses standard tools for HR management that help the employees onboard from their day 1 in the organisation and another efficient tool for end-to-end project management.

    Artivatic – Future Plans

    Artivatic aims to garner USD 15 million in revenue by Q2 2022, and is looking at 110% MoM growth in the coming months.

    In the next 5 years, Artivatic wants to establish itself as a globally-recognised InsurTech, with a clear focus on:

    • Establishing the brand with every operational centre scaling up independently in its area.

    • Building local teams to power a decentralised capabilities network, thus enabling a scalable model.

    • Expanding SME and commercial sectors by creating next-gen platforms and byte-size insurance plans to affect industry growth.

    Artivatic – FAQs

    When was Artivatic founded?

    Artivatic was founded in 2018 at Bangalore.

    Who is the founder of Artivatic?

    Layak singh is the founder of Artivatic. He also serves as CEO of Artivatic.

    Who are the investors of Artivatic?

    Artivatic has raised a total funding of $2.06 Million. Investors funding for Artivatic are:

    • KFintech
    • Indian Angel Network
    • Scale Venture Partners
    • Sensei
    • Deepak Verma
    • Saurabh Chugh
  • An Overview of the Insurance Industry In India

    The insurance industry in India is a pool of insurance companies hedging insurance seekers against risk through the means of insurance contracts. The contract is an agreement between the insurer and the insured in which the payment of the former guarantee for an uncertain event against a premium paid by the insured regularly. The premium is mentioned in the contract.

    Insurance is a method of risk management to protect people and assets from uncertain losses. Life Insurance is precisely planned to protect your legatee financially in case something unfortunate happens to you. For investors, insurance is seen as the slow-growing, safe sector when compared to other financial sectors.

    The Insurance Industry in India
    The Insurance Industry Market Size in India
    The Insurance Industry Challenges
    Government Initiatives
    The Future of Insurance Industry in India

    All About Life Insurance | How to Buy and Choose

    The Insurance Industry in India

    The insurance industry in India has two major players:

    However, there are 58 insurance companies in total among which 24 are life insurance companies. Most of them have international ties.

    Under the life insurer segment, LIC is the sole public sector company while there are six public sector companies in the no-life insurer vertical. GIC is the sole national re-insurer in the industry. The chain has many players such as brokers, surveyors and third party administrators serving health insurance claims.


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    The Insurance Industry Market Size in India

    Market Share of Top Companies in terms of Gross Direct Premium
    Market Share of Top Companies in terms of Gross Direct Premium

    The government has always pushed for insurance penetration in the economy. As per the data from sectoral regulator IRDAI, gross direct premiums of non-life insurers in India grew nearly 7% to Rs 14,809.27 crore in June this year while the 34 non-life insurance companies in the country had reported gross direct premium of Rs 13,842.27 crore in June 2020.

    Of these, the 25 general insurance companies registered a 4.9% rise in gross direct premium during the month at Rs 13,041.51 crore as against Rs 12,435.71 crore in the year-ago period.

    The five standalone private-sector health insurers witnessed a 46.6%  jump in gross direct premium at Rs 1,556.89 crore from Rs 1,061.94 crore in June 2020.

    Two specialised PSU insurers– Agricultural Insurance Company of India and ECGC Ltd — reported a decline of 38.8% in combined gross direct premium during the month at Rs 210.87 crore from Rs 344.62 crore a year ago.

    Cumulatively, the premium written by all the players during April-June 2021-22 was up 13.8% to Rs 44,434.96 crore as against Rs 39,054.82 crore in the same period of 2020-21.


    Digit Insurance Success Story | Funding and Investors | Valuation | Business Model
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    The Insurance Industry Challenges

    1.  Using data to improve experiences

    Using data to improve offerings and customer experience is not new for the insurance industry. But doing this well and consistently is a challenge. To use data for better customer experience companies need to leverage digital insurance solutions. The use of an agile cloud system and data analytics can help companies meet customer demands. Chatbots, mobile applications, and AI-generated quotes could be the best solution possible now.

    2.  Commoditization

    Insurers are consistently trying to get new customers while retaining their present ones. Providing lower rates than their competitor is the best way to do that. But along with this modern consumer decides to purchase insurance based on how they are treated by the insurance company working with them.

    Commoditization is the process of treating someone as if they are a mere commodity. The “commoditization” of insurance that has received so much press is a misnomer. Insurance is not a commodity but a complex good.

    This challenge can be overcome with the help of Artificial Intelligence and automated process which can provide a personalized yet fast customer experience. Digital insurance technologies also help to create unique products quickly.

    3. Digitizing small businesses

    Small businesses are the most profitable market in the insurance industry. Even though big insurance companies are aggressively trying to move into this market. But this can cause loss to companies who are already serving small commercials.

    To maintain their customer base and expand the insurance companies serving small commercials should provide digital interactions and digitize underwriting and claims. Investing in employees and new talent can help them expand their existing business and acquire new customers.


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    Government Initiatives

    The Government of India has taken several initiatives to boost the insurance industry. Some of them are as follows:

    • The government has announced an increase in the Foreign Direct Investment (FDI) limit in insurance from 49% to 74% in the union budget of 2021-22.
    • The government has also taken an initiative to provide for 100 million poor and vulnerable families under the National Health Protection Scheme that was launched in September 2018.
    • To boost the safety of farmers’ crops and ensure the maximum benefit of crop insurance reaches farmers, the government of India has allocated Rs 16000 crores for Pradhan Mantri Fasal Bima Yojana (PMFBY) for the fiscal year 2021-22.
    • The Insurance Regulatory and Development Authority of India (IRDAI) plans to issue re-designed initial public offering (IPO) guidelines for insurance companies in India that are looking to divest equity through the IPO route. IRDAI has allowed insurers to invest up to 10% in additional tier 1 (AT1) bonds that are issued by banks to augment their tier 1 capital; this will help expand the pool of eligible investors for the banks.

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    The Future of Insurance Industry in India

    The future looks promising for the life insurance industry in India. Several changes in the regulatory framework have been proposed which may transform the way the industry conducts its business and engages with customers.

    As per the data from sectoral regulator IRDAI, the gross direct premiums of non-life insurers in India grew nearly 7% to Rs 14,809.27 crore in June this year. The general insurance industry is expected to increase by 7-9% in terms of gross direct premium income in FY22, backed by healthy growth from the health and motor segments.

    Demographic factors such as the growing middle class, young insurable population and retirement planning will support the growth of the Indian life insurance segment.

    FAQs

    What does the insurance industry do?

    The insurance industry sells the financial product as a method of risk management to protect people and assets from uncertain losses. It pools funds from various insured entities to pay for the losses incurred. However, not all kinds of risks are protected through insurance. For a risk to be ensured it should meet certain characteristics.

    What type of industry is insurance?

    Insurance is a financial service industry.

    What are the 4 types of insurance?

    The 4 types of insurance include:

    • Motor insurance
    • Health insurance
    • Travel insurance
    • Home insurance

    How large is the insurance industry?

    As per the data from sectoral regulator IRDAI, the gross direct premiums of non-life insurers in India grew nearly 7% to Rs 14,809.27 crore in June this year. The general insurance industry is expected to increase by 7-9% in terms of gross direct premium income in FY22, backed by healthy growth from the health and motor segments.

    Which is the biggest insurance company in India?

    Life Insurance Corporation of India (LIC) is the biggest and oldest insurance company in India.

    How many insurance companies are there in India?

    There are 58 insurance companies in total among which 24 are life insurance companies and the other 34 are non-life insurance companies.