Tag: Instagram Businesses

  • How to convert your Instagram leads through a WhatsApp link?

    With over 2 billion users worldwide, WhatsApp has become a go-to instant communication platform for B2B and B2C brands. However, beyond the purveyor of internal communication, WhatsApp can also be used to convert Instagram leads. Amazing, isn’t it?

    Well, actually, it is a no-brainer. With 44% of people using Instagram for their weekly shopping, there ought to be a process that streamlines the communication flow and facilitates personalized marketing. What better way to convert these hot leads through WhatsApp chat?

    Believe it or not–a WhatsApp link is the fastest way to solve your potential customer’s doubts or extend additional support. By communicating through WhatsApp, customers feel heard, preventing last-minute abandonment as their query chain has been cut-short.

    Before we get into more details, let’s understand what it means for your business.

    1. WhatsApp Link for Instagram at a Glance
    2. How to convert your Instagram leads through a WhatsApp link?
    3. Benefits of converting Instagram leads through a WhatsApp link

    A WhatsApp link directs your Instagram profile visitors to a WhatsApp conversation. This means that you can chat with your potential customers anytime and anywhere, with business updates, promotional messages, feedback, query resolution, and surveys.

    In addition to sending messages, you can exploit this feature for your business’ advantage by sending videos, voice messages, product images, and documents directly from the app and fulfilling your customer’s assistance requests.

    Along with this, businesses can streamline their messages and take advantage of WhatsApp’s automatic responses, chatbot, and organizational tools to scale up their contact points while solidifying their customer base.

    So, is adding a WhatsApp link on Instagram fruitful for converting leads?

    A big yes–the customers will just be a click away from shooting their queries.

    • They won’t have to wait for days to get their doubts solved
    • The conversion cycle gets shorter by leveraging a quick redressal system

    Now, with these advantages at hand, let’s see how you can convert your Instagram leads through a WhatsApp link.

    How to convert your Instagram leads through a WhatsApp link?

    How to Link WhatsApp to Instagram

    There are three ways to convert your Instagram leads through WhatsApp link:

    By adding a WhatsApp button on your Instagram business account

    WhatsApp Business Linkage on Instagram
    WhatsApp Button on Instagram
    • Click ‘Edit profile’ visible on your Instagram Bio
    • Select contact options
    • Click on WhatsApp
    • Enter the number associated with your WhatsApp and submit the verification code

    Now, the WhatsApp button should appear, facilitating all your Instagram leads to get in touch with your company.

    Through boosted posts

    Post Boost on Instagram to WhatsApp
    Instagram Post Boost
    • Add your WhatsApp number to the ‘Contact Options’ on your Instagram business profile
    • Choose an existing post whose reach you’d like to amplify
    • Click on the blue button, select messages, and WhatsApp
    • Set a goal, budget, duration, and audience for your ad
    • Review your objectives and click on ‘create your ad.’
    • Once approved, your ad will be live in 24 hours.

    Instagram stories is a great way to boost the brand reach and sales. And adding a WhatsApp link on Instagram stories highlights is one of the great personalized way to display things as you can help the user with their query by directly landing them on WhatsApp.

    To add links to Stories you need to fulfill following criteria first:

    • You need an Instagram business account.
    • You got to have more than 10k followers.
    WhatsApp Link on Instagram Story Procedure
    WhatsApp link on Instagram Story
    WhatsApp Icon and Link on Instagram Story Highlights
    WhatsApp Link with Icon on Instagram

    Create a new story. Upload a WhatsApp icon image with an aspect ratio 9:16 and post it a story and insert your WhatsApp link within the story.  

    For e.g- Open the link chain and enter the URL:

    api.whatsapp.com/send?phone=Your number (followed by your phone number in the international format)

    View the published story and save the story as an Instagram Highlight.

    Name the highlight Chat on WA or something similar.

    Building a contact list

    By converting leads through WhatsApp links, you no longer need to bid adieu to your customer after the order has been delivered. Instead, you can build a long-term relationship.

    Through this method, you can optimize your contact list and even import all the contacts to a CRM and send messages to your customers in bulk. This way, once the prospect has approached you via Instagram, you can save their contact details and directly engage with them even after their order has been successfully delivered.

    Seamless user-experience

    A grave concern of customers before buying a high-end product: What if it doesn’t work well? People are anyway skeptical about the purchase, and having no provision for direct communication makes the decision-making process even harder.

    By converting your leads through WhatsApp, your customers rest assured that the brand will be just a message in case of any dispute with the product quality. You can automate customer support queries in case of high sales.

    You can also leverage WhatsApp list messages and custom replies to address FAQs with a faster response time and use the opportunity to strike a meaningful conversation with your customers throughout the journey.

    Maintaining retention span

    With dozens of new products launching every day, it is tough to maintain your audience’s retention span. They make one scroll on Instagram, and boom, another brand is displaying their ad. What to do in this scenario?

    Once you’ve enticed the prospects through your product offerings on Instagram and redirected them to WhatsApp, half of your work is done. Now, you need to provide them regular updates regarding their order and give them a reason to buy from you again.

    Send feedback forms, give intimation regarding new product launches and build a strong relationship that increases their retention span.

    While you do that, make sure:

    • You keep the communication short and to the point
    • Don’t spam your customers with frequent messages
    • Reinforce your messages with videos, pictures, social proofs, etc. wherever required
    • Make it personalized and quirky

    Upsell and cross-sell

    WhatsApp has an incredible open rate of 99%. Once the prospect has bought any of your product/services, you can send(after getting their permission) product catalogs, new launch details, discount offers, and upsell or cross-sell your products.

    For instance, if you’re sending them order updates, use the opportunity and recommend other products to them. The idea is to use what they have already purchased as an indicator to know what else they might be interested in.

    Here’s an example of such a message focused on cross-selling:

    Hey Priyanka,

    Your black dress has been delivered. Hope it looks great on you!

    But, we think your picture-perfect look would be incomplete without our perfect pair of heels. Click on the link below and check out our latest collection of heels available at a 10% discount with express delivery.

    This way, you would know their preferences and also get a chance to sell your other products to the same customer base.

    Building a sustainable brand

    Compared to simply adding your website link in the bio where your prospects can leave a message via a form or email, putting your WhatsApp link redirects them to an opportunity to receive a response from you instantly.

    Your response and brand loyalty go hand in hand. According to a recent report from Gartner, customers are more likely to stick with a brand long-term when their service expectations are met.

    This signifies that if your communication is top-notch, you can get an influx of leads into your inbox and recurring purchases–thereby building a sustainable brand. So, build a robust and quick communication system through WhatsApp and strike while the iron is hot to en-cash the opportunity and maintain their attention while it is still fresh.

    Efficient buying process

    With social commerce on a boom, Instagram has become a HubSpot for generating sales. Over 130 million users engage with shopping posts on a monthly basis, proving that this app is useful for driving both product awareness and sales.

    However, selling is just the tip of the iceberg to being in the game for the long term. You need to provide a seamless user experience and solve any of their objections quickly before they move on to another brand. And diverting your traffic to WhatsApp helps with that.

    Through WhatsApp, your customers can communicate with your brand, send in their queries, and make the purchase–all in relatively less time. This makes the entire buying process more efficient and transparent.

    Conclusion

    Holding a stellar value proposition for your brand would all be in vain if you don’t provide an eccentric customer experience. And placing a WhatsApp link on your Instagram profile does precisely that. You no longer need to scout for another messaging platform or chase potential customers through DMs to close the deal. Just add the link-generating feature; if your price and offering excite your prospects, they’ll directly reach out to you.

    The feature also creates credibility and trust for your brand because:

    • They feel a direct connection as WhatsApp symbolizes a personalized form of marketing
    • They can chat with your brand–that gives them a sense of security for investing their money at a credible place

    Moreover, with the tracking function, you can track the efficacy of this feature and use the metrics as a base for making decisions related to advertising budgets, branding, and inventory. Whether you’re a small business owner or a well-established brand, converting Instagram leads through WhatsApp will be an effective investment for you.

    FAQs

    1- How to create a click-to-chat link for WhatsApp?

    You can create click-to-chat link,  by using the following link, entering the WhatsApp phone number after the ‘=’: api.whatsapp.com/send?phone= .

    2- How one can use WhatsApp for Business?

    WhatsApp business can be use for showcasing Product catalogue, communicate with others, provide good customer service.

    3- How do I create WhatsApp QR code for ?

    You can create WhatsApp QR code using free QR code generator by entering the country code without the + symbol, followed by the WhatsApp phone number.

  • How to Use Instagram for Business?

    With the advent of social media and the kind of popularity it holds today, it would be extremely beneficial for a business to create a strong social media presence. Instagram falls among the most widely-used websites and applications that help in creating a strong buyer base, especially if the target audience for the business is millennials or Gen Z buyers.

    The Facebook-owned platform, Instagram boasts of having around 1 Billion (2022 reports), active users per month, and 500+ million daily users. While the young adults (between 18-24 years), and the adults (between 25-34 years) are found to be the most active on Instagram, the platform is also used by people below and above the margin.

    Instagram Users and their Age Groups
    Instagram Users and their Age Groups

    Moreover, recent reports state that the brands have seen a 4% of average engagement from their followers on Instagram, which is much more than the followers’ engagement rate on Facebook or Twitter, which happens to be around 0.1%. In fact, brands get 10x more engagement on Instagram from all around the platform than they get on the other social media platforms. In other words, Instagram is better for the visibility of the brands.

    With an Instagram business profile, you can see real-time data on how your stories and promoted posts perform, get insights into how followers are interacting with your content and unlock features only available to businesses that make it easier to get noticed and drive sales. Creating a business profile on Instagram is free and can help you a lot to understand your audience.

    So, let’s talk about how you can use Instagram for your business, and all the aspects that you need to keep in mind for working out your plan that way. It will help you understand the features of Instagram for Business as well.

    How to use Instagram for Business?

    Tools Provided By Instagram To Monitor Outreach
    Benefits Of Using Instagram For Business

    How to use Instagram for Business?

    So, now that we are all aware of how big is Instagram and how important the platform is for businesses, it is obvious that you would also want to leverage the popular social media platform to grow your business. If you are interested, then let’s dive into the primary steps that will help you use Instagram for your business here:

    Create an Instagram Business Account

    If you already have a personal account. Moreover, if the content of that profile is engaging and appropriate for your brand, then you can simply convert that into a business profile. After that, you will be able to access all the features and tools that are available only for Instagram business accounts.

    You can easily convert your personal account into a business account by following the below steps:

    • In the Instagram Mobile App, go to your Profile.
    • Now go to “Settings
    • Go to “Account
    • Tap on “Switch to Business Account” or “Switch to Creator Account” as you like.

    This will convert your profile into an Instagram Page. It is a really helpful feature of Instagram for startups and entrepreneurs, who are looking forward to using Instagram for their businesses.

    Make Your Feed Visually Appealing

    Example of an Appealing Instagram Profile
    Example of an Appealing Instagram Profile

    The users of Instagram are groups of people from the new generation. As Instagram is mainly an app to share photos, users need to see your product before they even visit your website. Thus, it is important to upload photos of your business and products in a way that is eye-catching and stands out from the plethora of content that is thrown at users today. Besides, it is also essential here, to maintain a proper colour scheme and aestheticism that makes the grid layout visually appealing.

    When users find a post or image that is appealing, the key instinct is to open the profile and check out further products. A typical user views an image for about 3-4 seconds and on finding it interesting, takes 6-7 more seconds to skim through your profile. So, it is important to make these moments count.

    One should market their products keeping in mind the current trends, i.e., the viral happenings around the globe because they bring viewers easily. People tend to be engaged more with the posts related to the latest trends in the world of marketing and beyond it, which in turn, helps brands get more shares from their followers. This is why it is essential to monitor these trends, which include technology trends, marketing or general trends. Though the videos can provide more information than the photos, they are mostly considered less engaging for the users when compared with the images. Putting up photos, especially of high quality, will increase your engagement. Typically, users view about 10-20 seconds of a video. So when uploading one, businesses should try to put more colourful content at the beginning of their videos, and try to keep the viewers engaged throughout.

    Marketing On Instagram

    Keep in mind, that your page is not isolated on Instagram. So, keep it up to date with the latest hashtags, trends, and content that may help sell your products/services, and gain mass approval for them. Some of the biggest worldwide trends were “Fidget Spinner” and “Mature Bag” and then the social media trend based on iPhone 11’s design came, and it continues in much the same way. When users come across your page, catch their attention by producing content that is both relevant and contributes to your business.

    • Write grabbing captions
      The captions of your Instagram posts, stories and videos are really important because it is the caption that the readers read first to check if it is of any interest to them. So, you should not miss out on this opportunity to score.
    • Keep your posts formal and your stories casual
      The stories come and go, so a more formal tone would only bore your potential customers. However, here if you pour some nice and grabbing casual content, then you might still have the opportunity to hit them!
    • Use hashtags
      A major way of attracting users is by using hashtags that are widely used, and viewed by many users or those which are relevant to your business. This helps your page be visible to a greater number of viewers. Never forget the caption of your photos or don’t take it lightly, describe your images and videos creatively, use hashtags or ask the viewers questions, and use the caption to keep viewers engaged. An inspirational quote or a pop culture reference helps you score extra points.
    • Stories
      Use Instagram stories effectively to display new additions to your product line or promote your business. Be creative, original, and crisp with Instagram stories.
    • Story highlights
      Maintain clearly defined important highlights as a part of your profile as they are the first to attract the audience’s attention. Make them seem interesting and use these to especially highlight any offers or competitions that your brand is holding.
    • Add relevant CTAs
      If you want the users to click on your website or the products and services that your brand offers, then you need to tweak your content in such a way that it drives the customers’ attention, and leads them to click on the link you want to.

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    Write An Interesting Bio

    The first thing that users will view in your account when they visit your profile is the bio. Keep the bio crisp and to the point, describing your business, but do so in a creative manner, one that shall intrigue users to further explore your account and your website. Add a link in your bio, it could be the link to your website or one that features your latest or most popular product. This makes your business easily accessible to the community. Use points to give information about yourself and use attractive emojis. You can also go in the extreme opposite direction and give a one-line introduction if you’re daring to be pretentious and if it works with the aesthetics of your product and/or services.

    Make the logo of your company your profile photo instead of changing it with each new product to give your brand space to become known and recognized by users. Often seeing the same logo, again and again, may instil a feeling of familiarity amongst the users.

    Use Geotagging

    Geotagging is a feature on Instagram. With geotagging, you can tag the location of each of your images. You can also tag your work address or the address where your business is headquartered. This further makes it easy for the followers and the customers of your brand to know the location of your business. To use geotagging, you can simply press the “add location” button, and then you can type an address or select one from the selected Instagram list of addresses.

    Tools Provided By Instagram To Monitor Outreach

    Instagram Business Account Insights
    Instagram Business Account Insights
    • Actions taken from the story: You can view the number of people who visits your profile through your stories by swiping up and checking insights. This helps you view the nature of content that attracts users, which would help you gain more insight into the factors that will help you gain more popularity. You can also promote the stories as your post so that a larger audience views your content.
    • Post insights: You can check the number of people that view your page, know how many among them already follow you, and the number of people you have reached through the explore page or the tags you have used. This will help optimize your business, brand, and Instagram account to produce content that is mass-approved and will help you increase sales.
    • People Visited your Page: Instagram also shows how many people have visited your profile in one week on your home page.

    Benefits Of Using Instagram For Business

    • Your audience is already there: In June 2018, Instagram reached one billion monthly active users, up from 800 million in September 2017. Instagram has become one of the most popular social networks in the world. So, if you have a proper Instagram strategy then there is no limit to success for your business. This is the best platform where any quality service or product can go viral within a short period.
    • Build your brand reputation easily: No matter how big or small your business is, if you have confidence in your product or service, then you have the key to success. Instagram has allowed businesses to grow freely, with equal opportunities for every one of them. You just have to take advantage of the built-in features at the right time and you are well on your way to success. Interact with more and more people, try to post quality content regularly and make sure the images you are using are in HD. Instagram prefers quality more than quantity, so make sure your content is visually appealing.
    • Generate revenue directly from Instagram: A few years back there was a limited opportunity for businesses to get success on Instagram. But now, Instagram has allowed businesses to earn money directly from the platform itself. There is a new feature Instagram has launched that is the shoppable post where you can add tags to the products in your photos with links and that will include product description, price, and the “shop now” button or link. Your audience can directly buy the products from your online store.
    • Show your creativity on Instagram: Instagram is the best place where you can show your creativity and also how attractive your brand is. Show your enthusiasm while posting content, and make it as much appealing as possible. You can also organize some contests, giveaways, special offers, and many more. This will help you to attract more and more visitors to your profile and also to your online store.
    • Promote through influencers: Influencers are the people who have a big following on social media and other online platforms. When you start a venture and you want to market it to a large audience, influencers are the people who can help you out with this. Many influencers promote brands and products to take them on the growth path. They have an audience who follows them from the heart and is also loyal to them. So here, you have the opportunity to build the reputation of your brand.

    Conclusion

    Keeping in mind all these points will help increase outreach and drive sales of the products and services you offer. Instagram is a crucial marketing tool for startups. Using Instagram for business will help gain your brand publicity and a larger market to establish itself. Many businesses are solely based on Instagram at this age, and are reaping all the benefits that the platform has to offer. Using a platform that is this popular will add to the marketing of your startup.


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    FAQs

    What is Instagram for business?

    Instagram is a popular social media platform that can serve as a valuable marketing tool for your business. You can create a business account on Instagram by first creating a personal account and converting it.

    What are the benefits of Instagram for business?

    Some of the Benefits of Using Instagram for Business are:-

    • You can learn about your customers
    • Presentation of products and services is easier
    • Customer engagement can be maximised this way
    • Instagram helps in building solid customer relationships
    • It helps in driving website traffic
    • Reaching new audiences is easier
    • You can go for prominent influencers and make them brand ambassadors

    What are the advantages of using Instagram?

    The Advantages of Instagram are:-

    • It is a popular media
    • It has a wide scope for everyone
    • Instagram offers spaces for each content creator
    • Marketing opportunities galore on Instagram
    • Instagram optimising, and marketing on Instagram is cost-effective
    • Instagram prioritises security
    • Instagram helps both celebrities and fans
    • Instagram has numerous tools to make effective marketing possible
    • Building engagement is easy

    How to use Instagram for business?

    If you want to use Instagram for business, then first you need to ensure that you have a proper profile, with a decent profile picture as your business logo. If you don’t initially have a business account on Instagram, you need to make your existing account into an Instagram business account. Some more things that you need to follow to successfully start using Instagram for your business are:

    • You need to chalk out a foolproof business strategy
    • You should optimise your profile to the fullest
    • You should keep in mind to share good quality content
    • You should focus both on attracting new audiences and engaging the old audiences

    How to create an Instagram company page or a company business account on Instagram?

    If you are looking to create a company business account on Instagram, there here are a simple set of steps that you can follow:

    • Visit your Instagram profile and click on the top-right corner
    • Now, click on Settings
    • Then, tap on Account
    • Now, chose Switch to Professional Account
    • Next, tap on the Continue option
    • Now, choose the right category for your business, and click on Done
    • Tap the OK option
    • Click on Business
    • Select Next
    • Now, add your contact details, and go for Next
    • At last, you need to tap on the X option to exit
  • Windo: An App Helping People in Building Businesses Through Instagram Pages

    Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by Windo.

    Are you finding work that is something cool and interesting? On today’s date, your personal interests matter a lot! So, how about starting your career with an online business? Do you need an appropriate website to do so? Who knows what, success might knock on your door a few days later. Anyway, who doesn’t love to be successful? We all definitely do!

    Windo is a tech website and app that allows all the interested solopreneurs and small to middle-sized businesses to set up an online shop absolutely free of cost that too in just a matter of moments. Read the Windo success story below!

    Windo – Company Highlights

    Startup Name Windo
    Headquarters Bangalore, Karnataka
    Industry Technology and Internet
    Founder Rakesh Vaddadi and Silus Reddy Chintapalli
    Founded 2020
    Parent Organization Rare Bits Technology
    Website mywindo.shop

    Windo – About
    Windo – Industry
    Windo – Founders and Team
    Windo – Business Model
    Windo – Revenue Model
    Windo – Funding and Investors
    Windo – Growth

    Windo – About

    Windo is an online platform which has got the ability to convert your Instagram page to an online shopping platform within few minutes of time. The company creates a free online store for you without any sort of coding and automates your regular deals.

    Windo – Industry

    Windo belongs to the Mobile App Industry. This industry is quite a fast-growing industry. Smartphones and mobile phones are increasing in numbers every day and so are the mobile app businesses. Each and every business is developing in its own way only because of its innovative ideas!

    Windo – Founders and Team

    Windo Co-Founders - Silus Reddy Chintapalli and Rakesh Vaddadi
    Windo Co-Founders – Silus Reddy Chintapalli and Rakesh Vaddadi

    The founders of the company are Rakesh Vaddadi and Silus Reddy Chintapalli.

    Rakesh Vaddadi

    Rakesh Vaddadi is the co-founder of the company Windo. He began his career as an intern at The Singareni Collieries Company Ltd. Rakesh was also a part-time research assistant at the Indian Council for Social Science Research.

    Silus Reddy Chintapalli

    Silus Reddy Chintapalli is also the co-founder of Windo. He began his career as an engineer at Hindustan Aeronautics Limited. Silus was also the Vice President of sales and marketing at TopTalent.in. He was the director of sales and marketing at 1Click.


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    Windo – Business Model

    The business model of Windo is quite simple! The website helps small businesses to create their own online space hassle freely. Windo requires no credit cards also the company has got a free forever plan to offer to all of its users. The company aims towards minimizing the workload of the small businesses who are suffering real tough to make both name and fame!

    Windo – Revenue Model

    Windo has got 2 sorts of plans. They are:

    • Sprout plan (free)
    • Blossom plan

    Sprout Plan

    1. Online payments
    2. Endless products
    3. Customer support
    4. Endless orders

    Blossom Plan

    1. Custom domain
    2. Priority customer support
    3. All in the free plan and more
    4. 0% transaction cost

    Windo – Funding and Investors

    Windo has raised a funding of $500 K in June 2021.

    Date Stage Amount Investors
    June 2021 Seed $500 K Aravind Sanka, Srinivas Anumolu, Meena Ganesh, Vivek Bhargava, and Unicorn India Ventures


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    Windo – Growth

    Windo is loved by 10,000 businesses. This is what their official website claims it to be. The love and the support of all of its users are helping immensely to this new startup to survive and grow with all.

    Windo – Online and Social Media Presence

    Windo is now quite popular on the web because it has got its own official website to showcase all of its products and services, along with its schemes. Not only this but also Windo has got its name on various popular websites like yourstory.com, business-standard.com, etc. The company has got a social media account at LinkedIn.

    Windo is considered to be a very simple and a beautiful e-commerce app, especially for store creators. Any sort of small and pretty businesses might choose to register themselves at this platform and make the most of it. Windo is not just an app. It is an opportunity for all entrepreneurs.

    FAQs

    What is Windo App used for?

    Windo is an app for Instagram-focused businesses. It offers solutions to manage small sized business.

    Who is the founder of Windo?

    Windo was founded by Silus Reddy Chintapalli and Rakesh Vaddadi.

    When was Windo founded?

    Windo was founded in 2020.

    Who has funded in Windo?

    Windo has received funding in a seed round led by Unicorn India Ventures. Top investors in Windo are:

    • Aravind Sanka – CEO of Rapido
    • Srinivas Anumolu – Founder of Growth Story
    • Meena Ganesh – CEO of Portea
    • Vivek Bhargava – Co-founder of ProfitWheel