Tag: Information Technology

  • Business Process Outsourcing Industry Of India

    A BPO service provider usually administers and manages a particular business process for another company. In India, Business Process Outsourcing (BPO) is the fastest-growing segment of the Information Technology Enabled Services (ITES) industry. The factors which are responsible for the growth of the BPO industry in India are economy of scale, business risk mitigation, cost advantage, utilization improvement, and superior competency. Various industries have started implementing outsourcing such as information technology, engineering, business sector, etc. According to the National Association of Software and Service Companies (NASSCOM) the major reasons behind India’s success in ITES/BPO industry are abundant skilled and English – speaking manpower also India’s unique geographic location and the investor-friendly tax structure made the BPO industry in India more popular. India has been the leading competitor with various outsourcing businesses across the world for an attractive wage margin.

    Some Facts About The Indian BPO Industry
    India as a Global Outsourcing Hub
    Services Offered by Indian BPO companies

    Some Facts About The Indian BPO Industry

    • India’s BPO handles 56% of the world’s business process outsourcing.
    • The demand for Indian BPO services has been growing at an annual growth rate of 50%.
    • 70% of India’s BPO industry’s revenue is from contact centers, 20% from data entry work, and the remaining 10% from information technology-related work.
    • The BPO sector in India is estimated to have reached 54% growth in revenue.
    • The BPO industry in India has provided jobs for over 74,400 Indians. The Indian BPO sector is soon to employ over 1.1 million Indians.
    Business Process Industry Trend Globally
    Business Process Industry Trend Globally

    India as a Global Outsourcing Hub

    More than 82% of American companies grade India as their first choice for software outsourcing. A large number of multinational companies are outsourcing their business process to Indian BPO companies. India’s share of the global offshore outsourcing market for software and back-office services is 46%. Low training costs in India allow professionals to be continually updated on emerging technologies which is a critical success factor.

    Top 10 BPO Companies in India

    India is the world’s favorite outsourcing destination due to the following reasons:

    • Established telecom infrastructure.
    • Innovation and creativity along with intelligent solutions.
    • Highly qualifies and shilled manpower.
    • Cost efficiency with quality.
    • India’s conducive business environment.
    • Biggest pool of IT brains with 120,000 trained IT professionals added to the industry early.
    • Every year approximately 2.1 million graduates pass out of India’s colleges.
    • India has the largest English speaking population.
    • Cultural compatibility and friendly customer relationships.

    Services Offered by Indian BPO companies

    Customer Support Services

    BPO companies provide 24×7 customer services via chat, email, and /or phone. In any business ‘ Customer is King’ and no company can approach customer service function as noncore, expensive and unproductive service in a business. A happy, satisfied customer will bring is more customers. An effective and active customer support service will strengthen the client and customer relationship. It will give them a positive feeling about the brand. Companies also get an opportunity to upsell additional services and products to the customers through this service. Companies offer such professional, polite, and affable customer support outsourcing service to any business across the Globe.


    Pros and Cons of Outsourcing Businesses
    Globalization has transformed the whole business scenario, and the way of doingbusiness has changed a lot. There are no more limitations that were earlierimposed by geographical borders. This has increased the scope of global outsourcing. Outsourcing has its own pros and cons. What is Outsourcin…


    Technical Support Services

    Technical support services can be delivered over varied communication channels like email, chat, phone calls, or using specified software. There are various technical services which are provided by companies like installation, product support, running support, troubleshooting, usage support, and problem resolution for computer software, hardware, peripherals, and internet infrastructure.

    Telemarketing Services

    India has taken 40% of the global BPO market. Companies interacting with potential customers and creating interest in the customer’s services/ products.

    The telemarketing services include:

    • Cold Calling Services
    • Real Estate Cold
    • B2B Cold Calling Services
    • B2C Cold Calling Services
    • Lead Generation Services
    • Appointment Setting Services
    • Database Selling Services
    • Customer Satisfaction Surveys
    • Teleprospecting Services
    • Cold Canvassing Services
    • B2B Telesales Services
    • Product Promotions
    • Research Surveys and Polling
    • Telephone and Web-Based Business Development
    • Up-Selling/Cross-Selling Campaigns
    • Seminar Population

    Is Outsourcing Software Developers a better choice?
    Building a SaaS product introduces a lot of challenges – especially acquiringthe right talent for the project, meeting budget and time targets. Outsourcingbrings many advantages to SaaS [https://startuptalky.com/tag/saas/]development.The offshore SaaS development process is now smoother than ever…


    IT Help Desk Services

    IT help desk services helps businesses provide high-quality troubleshooting services to customers. There are a lot of qualified and skilled support engineers which are well equipped to provide industry-leading support for all levels of technical problem resolution.

    Some of the services are listed below:

    • Level 1 and 2 multi-channel support
    • System problem resolutions
    • Technical problem resolution
    • Office productivity tools support
    • Answering product usage queries
    • Performing remote diagnostics

    Insurance Processing

    By the potential of Business Process Outsourcing (BPO) insurance companies have minimized expenditure along with streamlining back-office operations. Outsourcing also facilitates the insurance company to carry out daily operations by forming a foundation of profitability and growth. It helps in reducing costs, survive any economic uncertainty, and most importantly set a stage for future expansion and growth.

    Services are as follows:

    • New business acquisition and promotion
    • Claims processing
    • Policy maintenance
    • Policy management

    Data Entry and Data Processing

    Data entry helps companies outsource their data entry jobs with control over applications or remote server. Companies have strong firewalls for all PCs and the latest updated anti-virus software to keep client’s data safe and secure also have high bandwidth internet lines(with backup) to provide quality online typing.

    In any business, there are huge numbers of data with valuable information. The data which are generated needs to be processed to exact findings, trends, and other business-critical information. That’s why the data must be processed, analyzed, and use the results to improve the business. This data processing service can be performed manually or automatically. There are automated tools available that process the data as per the requirement and processed data can then be used for analysis and further action.

    The services which are done under this service are data entry from paper, books, images, e-books, yellow pages, websites, business cards, printed documents, software applications, receipts, bills, catalogs, and mailing lists.

    Top 16 BPO Companies In India
    Top 16 BPO Companies In India

    Data Conversion Services

    The data conversion process is required to be performed as the data needs to be in a specific format to make full use of it. It can be handwritten, audio content, video content, images, printed material, etc.

    Data conversion services are as following:-

    • Data digitalization
    • Extract data from images
    • HTML conversion
    • XML conversion
    • Electronic Document Management(EDM)
    • Robotic Process Automation(RPA)
    • Converting handwritten to electronic format.
    • Conversion of PDF content to data in different formats.
    • Extracting data from receipts and online bills.

    Bookkeeping and Accounting Services

    Bookkeeping software like SAGE, MS-Small Business Accounting, Peachtree, Quick Books, and other spreadsheets are used as part of services. The experienced accounting and bookkeeping outsourcing team adopt a personalized approach for each client. There are many experienced accountants can work as a virtual back-office to business, to deliver essential accounting and bookkeeping services cost-effectively within a specified time frame. The most important part is that business information will be kept secure and confidential.

    Services are listed below:

    • Maintenance of the customer’s general ledger
    • Accounts receivables
    • Accounts payables
    • Financial statements
    • Bank reconciliations
    • Assets/equipment ledgers

    Top 10 BPO Companies In India | BPO Providers In India
    The term BPO (business process outsourcing) refers to delegating one’s back-endprocesses to another company (vendor). Major corporations and businessesoutsource their back-office work to BPO companies to minimize overhead cost andmaximize productivity. Business process outsourcing can be segmente…


    Form Processing Services

    Form processing has become a stressful and inefficient activity amongst a majority of the organizations. Form processing services will also you to completely focus your time and resources towards the more important aspects of the business. Outsourcing from processing is a way to increase the productivity of an organization in the most cost-effective manner.

    The outsource form processing services include:

    • Resume processing
    • Payroll processing
    • Application form processing
    • Shipping form processing
    • Warranty card insurance claim processing
    • Student and immigration form processing
    • Medical form processing
    • Legal form processing
    • Transportation and logistics form processing
    • Financial document processing
    • Tax form processing
    • Questionnaire form processing
    • Rebate form processing
    • Rental form processing
    • Purchase or sales order form processing

    Online Research

    This service provides a high level of accuracy, timely deliveries, total confidentiality, and cost-effective web research services. Online research is the slightest costly research methodology today. Companies collect and analyze quantitative and qualitative information to provide reliable and effective solutions. Companies can outsource this to skilled and trained research professionals.

    Services under this are as follows:

    • Internet research
    • Product research
    • Market research
    • Surveys
    • Analysis
    • Web research
    • Mailing list research

    Best Ways To Outsource Your Jobs to Freelancers | Freelancing Jobs
    What does outsourcing essentially mean? It means that there are certain tasks inyour company that for certain reasons you and your current employees are unableto do. So you give that work to someone else who is not a part of the maincompany. It’s not as simple as it looks. But it is best to outso…


  • Huawei – Implementing Innovation 2.0

    Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by the organization it is based on.

    Huawei was founded in 1987 by Ren Zhengfei, an ex-military officer. It was merely formed as a private company. The main mission of the company was to provide consulting and operations services to most of the enterprises in China and outside the country.

    There are around 3 core business units in the company, Telecom Carrier Networks, Enterprise Business and Devices, and manufacturing communication devices.

    Huawei – Company Highlights

    Startup Name Huawei Technologies
    Headquarters Shenzhen, China
    Industry Consumer electronics, Telecom equipment, Networking equipment,Semiconductors
    Founded September 15, 1987
    Founder Ren Zhengfei
    CEO Ren Zhengfei
    Areas Served Worldwide (exempting United States since 2019)
    Website www.huawei.com

    Huawei – About and How it Works?
    Huawei – Logo and its Meaning
    Huawei – Founder and History
    Huawei – Mission
    Huawei – Recent News
    Huawei – Partnerships
    Huawei – Business Model
    Huawei – Revenue and Growth
    Huawei – Investments
    Huawei – Acquisitions
    Huawei – Competitors
    Huawei – Challenges Faced
    Huawei – Future Plans
    Huawei – FAQs

    Huawei – About and How it Works?

    Huawei is a global provider of information and communications technology (ICT) infrastructure and smart devices. The company offers a range of products, services, and business solutions for telecom carriers, including wireless network, fixed network, cloud core network, carrier software, IT infrastructure, network energy, professional services, and network rollout services.

    It also builds a digital infrastructure platform utilizing cloud computing, software-defined networking, big data, and IoT to enable the digital transformation of the government, public utilities, finance, energy, transport, and manufacturing industries. In addition, Huawei provides smartphones, tablets, wearable devices, converged home devices, and applications on these devices for consumers and businesses.

    Huawei – Logo and its Meaning

    Huawei Logo
    Huawei Logo

    In addition to Huawei’s name, its own brand uses a flower-shaped logo. This is a symbolization of the “Hua” syllable that can mean petals or can also mean a lavish and luxurious in Mandarin. So it can be concluded Huawei logo symbolizes the achievement that surge or boast.

    Huawei – Founder and History

    The company was founded in 1987 by Ren Zhengfei, an ex-military officer.

    Founder of Huawei
    Founder of Huawei

    It was merely formed as a private company. The main mission of the company was to provide consulting and operations services to most of the enterprises in China and outside the country. The company has around 140,000 employees working. 46% of the employees are involved in research & development.

    After a few years, the company got a research centre of its own and started doing research and development. The set up got an initial breakthrough by launching its C&C08 digital telephone switch. The company got its first international project in 1997. It then started providing fixed line networks products to a company in Hong Kong.

    In 1999, Huawei set up its first R&D centre in Bangalore, India. The company also entered into a 5-year contract with IBM till 2003. Huawei continued to expand into international markets. It is the first company to deliver LTE/EPC commercial network for Telia Sonera in Norway in the year 2009.

    In 2013, the company opened its new office in Canada. Over the years, Huawei always focused on enhancing its mobile technology and has a number of partnerships with other companies. It also formed a joint venture, 3Com-Huawei and focused on R&D and production of the networking products.

    Huawei is a collective company now and not privately owned any more. By the year 2010, 80% of the top 50 telecom companies worked with Huawei. Some prominent partners include Motorola, Vodafone, Talk Talk, T-mobile, Clear wire, Bell Canada, etc.

    Huawei – Mission

    Huawei’s mission is to expand the benefits of technology to everyone, everywhere. To achieve this, they’ve developed a digital inclusion strategy that focuses on three areas: technology, applications, and skills. Huawei believes that technology will make life better for every individual, home, and organization.


    SONY,Interesting Facts. The unknown facts about Sony
    The Sony we know today is all about shiny TV sets, mobile phones or cameras. Itwas a company that started with selling rice cookers. But that didn’t work outwell for the company. If it had then the Sony we know today would be a lotdifferent. Sony has emerged as one of the biggest producers of i…


    Huawei – Recent News

    • The research report provides deep insights into the regional market revenue, parent market trends, macro-economic indicators, and governing factors, along with market attractiveness per market segment of North America. The report provides an overview of the growth rate of the North America 5G Chipset market during the forecast period, i.e., 2020–2027 in which top key players are Broadcom, Inc., Huawei Technologies Co., Ltd, Mediatek Inc., Nokia Corporation, Xilinx, Inc.
    • Lawmakers passed a motion demanding Prime Minister Justin Trudeau decide within 30 days whether to ban Huawei Technologies Co. Ltd. from Canada’s next-generation wireless network.
    • The chief executive of Ericsson has come out in support of arch-rival Huawei after Sweden blocked the Chinese firm from building its 5G networks.

    Huawei – Partnerships

    As of the beginning of 2010, approximately 80% of the world’s top 50 telecoms companies had worked with Huawei.

    Current prominent partners include:

    • Bell Canada
    • BT
    • Clearwire
    • Cox Communications
    • Globe Telecom
    • Motorola
    • Orange
    • PLDT
    • Portugal Telecom
    • Google
    • T-Mobile
    • TalkTalk
    • Vodafone

    Huawei – Business Model

    When you look at the rise of the Huawei it’s clear that the success has come from adopting new business models to fit current market trends and to ensure that they remain competitive towards its competitors. The adaptation and change for its business models over the years has ensured that it remains a dark horse in the smartphone industry. Many years ago, Huawei was known for selling ‘cheap and cheerful’ products, which were renowned to not last very long.

    As a company, Huawei has invested millions in R&D to help them pursue better approaches to the industry and to try and get the company renowned as one of the best. As you can see from the image below the amount of units that Huawei now sells compared to back in 2013 is a substantial improvement, which can effectively be down to several improvements it has made as a company over the period of 3 years. The willingness of adapting and changing its ideas to fit and match companies such as Apple and Samsung will be a major factor of its success.


    Xiaomi Case Study | Secret Behind Xiaomi’s Success In India
    Xiaomi Corporation is a Chinese gadget manufacturer established by Lei Jun in2010 and headquartered in Beijing. Xiaomi makes and puts resources into cellphones, versatile applications, trimmers, headphones, television, and numerousother products. Ranked 468th, Xiaomi was the most youthful organiz…


    Huawei – Revenue and Growth

    Huawei announced worldwide revenues of $105.1 billion for 2018, with a net profit of $8.7 billion. Huawei’s Q1 2019 revenues were up 39% year-over-year, at US$26.76 billion. In 2019, Huawei reported revenue of US$122 billion.

    Huawei – Investments

    Huawei Technologies has made 5 investments. Their most recent investment was on Dec 19, 2019, when Lero raised €6M.

    Date Organization Name Round Amount
    Dec 19, 2019 Lero Venture Round €6M
    May 8, 2017 Falcon Computing Solutions Series B $8M
    Mar 1, 2015 Che Youyuan Angel Round CN¥3M
    Jul 21, 2014 XMOS Series D $26.2M
    Jan 1, 2011 Teewon Venture Round CN¥320M

    Huawei – Acquisitions

    Huawei Technologies has acquired 9 organizations. Their most recent acquisition was Vocord on Jun 4, 2019.

    Aquiree Name Date Amount About Acquiree
    Vocord Jun 4, 2019 Vocord is a developer & manufacturer of intelligent video surveillance systems, biometric identification and computer vision
    Vokord Telekom Zao Jun 3, 2019 $50M Vokord Telekom Zao manufactures radio and television broadcasting and communications equipment
    HexaTier Dec 27, 2016 $42M HexaTier delivers unified database security solutions utilizing a patented database reverse proxy technilogy
    Toga Networks Dec 7, 2016 Toga Networks is a privately held company that provides advanced technologies research and high level design for the IT and Telecom markets
    Neul Sep 22, 2014 $25M Neul develops wireless network technology to enable the use of TV white space spectrum
    Centre for Integrated Photonics Jan 26, 2012 Centre for Integrated Photonics designs, develops, and manufactures semiconductor optoelectronic chips for telecommunications applications
    Huawei Symantec Technologies Nov 14, 2011 Huawei Symantec Technologies Co. Ltd. (Huawei Symantec) is a leading provider of network security and storage appliance solutions to
    3Leaf Feb 19, 2011 3Leaf offers server virtualization solutions for data center initiatives such as power management and architectural support
    Harbour Networks Holdings Sep 11, 2006 Harbour Networks Holdings provides internet protocol-based networking equipment and services management software for varied industries

    Huawei – Competitors

    Huawei’s top competitors include Lenovo, Ericsson Nikola Tesla, Ericsson, ZTE, Apple, Nokia, Xiaomi, Sony, Samsung Electronics and HTC.

    Huawei – Challenges Faced

    Huawei’s globalization efforts were marred by issues of security concerns expressed by countries that were sceptical over its lack of transparency. The US had vehemently opposed Huawei’s growth activities in its country. To become a truly global company, Huawei had to develop its market in the US. Against the backdrop of such security concerns, the case study would analyse the growth of Huawei in its home country, China, its international growth strategies and whether the hue and cry raised by the US authorities on security concerns would really impede the growth of Huawei globally.

    During the first three quarters of 2020, the Chinese telecoms and smartphone giant reported revenue of 671.3 billion yuan (about USD $100.7 billion), an increase of 9.9% year-over-year, with a profit margin of 8%. The company said those results “basically met expectations,” but it represents a huge drop from its performance during the same period last year, when Huawei reported 24.4% growth with a profit margin of 8.7%.

    The company wrote that “as the world grapples with COVID-19, Huawei’s global supply chain is being put under pressure and its production and operations face significant challenges. The company continues to do its best to find solutions, survive and forge forward, and fulfil its obligations to customers and suppliers.”


    Samsung Electronics: Building The Future Through Tech | Samsung Case Study
    Samsung Electronics was established by Lee Byung-Chul in 1938 as an exchangingorganization. Samsung is a South Korean electronic gadget manufacturer inSamsung Town, Seoul. Here’s a Case Study on Samsung, one of the largest SouthKorean business combination. What is the growth of Samsung in recent …


    Huawei – Future Plans

    Looking to the future, Huawei’s innovation will transition as we move from an Innovation 1.0 era to an Innovation 2.0 era. Huawei said that it was going to start with smartwatches, wearables, in-car head units and it’s powering the Honor Vision smart TV, although the company stuck to open source Android for its smartphones in 2020, while its wearables still use LiteOS at the time of writing.

    The company says, “In Innovation 2.0, based on our vision for the intelligent world we are entering, we will aim to break the bottlenecks in theories and basic technologies that have hindered the development of ICT. In this stage, we will focus on theoretical breakthroughs and inventions, which means going from 0 to 1. “

    The philosophy of Huawei’s Innovation 2.0 will bring together universities and research institutes and connect the academia with businesses, to allow all types of global scientific research resources and talent to come together in the pursuit of innovation.

    To better implement Innovation 2.0, Huawei will adopt a number of approaches, including supporting the research programs of universities and research institutes, building its own labs, and investing along multiple technological paths.

    Huawei – FAQs

    What services Huawei provide?

    Huawei Technologies designs, develops, and sells telecommunications equipment and consumer electronics.

    Can Huawei phones be used in India?

    Yes, Huawei phones are used in India as it was relaunched in January 2020 itself.

    Can Huawei still use Google?

    Despite executive comments to the contrary, Huawei says it’s still open to using Google services after being forbidden from including them on devices last year.

    How does Huawei make money?

    There are around 3 core business units in the company, Telecom Carrier Networks, Enterprise Business and Devices or manufacturing communication devices.

    Where was Huawei banned?

    The company was blacklisted in 2019 by Trump when the US alleged that it was too close to the Chinese government.

  • GPT3 is the upcoming revolution in Artificial Intelligence

    OpenAI is an artificial intelligence research lab founded by Elon Musk. They have announced the arrival of the newest version of an Artificial Intelligence system it had been working on that can mimic human language, a model called GPT-3(Generative Pre-trained Transformer-3).

    GPT-3 is the 3rd generation of OpenAI’s GPD, a standard language process that utilized machine learning to write text, answer different questions, and translate text. It examines a system of data, including text and words, then expounds on those samples to generate original production as an image or an article.

    The GPT-3 is prior trained with a large amount of natural language text from the Internet. It costs at least $4.6 million to train on GPUs. GPT-3 is a big leap forward for AI because it has general intelligence that surpasses humans at a wide variety of tasks, from programming to researching to having intelligent conversations.

    GPT-3’s language abilities are amazing. When appropriately processed by a human, it can compose creative fiction, it can produce working code, it can make sensible business memos, and substantially more. Its possible uses are limited only by our minds.

    The Working of GPT-3

    Working of GPT-3
    Working of GPT-3

    As precisely explained by Sharif Shameem,

    “By consuming terabytes of information to know the basic patterns in human communication.”

    GPT-3 develops a considerable analytical group of English rulings and influential models of computer known as neutral nets to find patterns and regulate its rules of language functioning. GPT-3 processes 175 billion parameters of learning, which can perform any work it is allotted, making it more as compared to Microsoft Corp.’s Turing-NLG procedure, the second-most powerful model of language, it constitutes of 17 billion parameters of learning.


    How AI Is Transforming HR Department?
    Human resources is no less than a building-block for organizations. A robust HRteam can take companies and organizations to the next level; at the same time, aweak one can spoil established companies. It is vital to nurture and improve thehuman resources department. After all, this service line r…


    Why GPT-3 is an important Deal to discuss?

    GPT-3 is a significant model trained so far. For different work, GPT-3 is functional without fine-tuning or any update in gradients. It only works on some demonstrations through a textual interface with this model. The massive invention for standard language processing and deep learning has allowed GPT-3 to fulfill the below-listed points:

    • Writing news contents from a headline with a human touch
    • Quickly answers puzzles with accuracy
    • Translates different languages, initially demanding for GPT-2
    • Selects the best winding up out of several for a story
    • Also performs five digital arithmetic accurately
    • Guesses the last term of different sentences by identifying the paragraph context

    A research study on GPT-3 with the title “ Models of Language are Few-Shot Novices” emphasized the outcomes of GPT-3 testing on tasks listed above against the fine-tuned models. In a different test, GPT-3 did better in comparison to the representations at zero-shot conformations.


    Sam Altman: The entrepreneur who has excelled in every field!
    The field of entrepreneurship is more of a roller coaster ride. With manypersonalities, we come across many stories. These stories are filled withstruggle and desire to reach the top of the mountain. Same is the story aboutSamuel H. Sam Altman. Sam is an American entrepreneur, investor, programme…


    GPT-3, a Revolution in AI

    GPT-3 of OpenAI has been the first leap in accomplishing it by attaining the high phase of human being-like intellect through NLP and ML. It outperforms human beings at highly economical and beneficial work-profits to humanity. GPT-3 is supported by different experiments directed by the primary testers who are left amazed by the outcomes.



    At present, the newest version of the GPT-3 language processing system is accessible in private beta. Also, OpenAI is giving you access to the API by invite only. Still, there is a lengthy list for the paid theme, and it is predicted to be published in the upcoming two months.

    GPT-3 is an incredibly sophisticated text indicator. A human gives it a piece of text as information and the model produces its best investment regarding what the next piece of text should be. It would then be able to repeat this procedure, taking the first information along with the recently produced text, regarding that as new input, and creating a subsequent piece, until it arrives at a length limit.

    GPT-3 can figure out how to carry out a task with a single brief, better, at times, than different variants of Transformer that have been calibrated, so to speak, to specifically perform just that task. Simply feed it a huge amount of text till its loads are perfect, and it can proceed to perform entirely well on various specific duties with no further interruption.

    GPT-3 has been a major plus in transforming AI by reaching the highest level of human-like intelligence through machine learning. The high functioning GPT-3 has the potential to completely revolutionize the language processing abilities of cognitive systems. The world of AI is constantly evolving and is getting closer to human intelligence day by day. In this scenario, the GPT-3 plays a significant role in understanding human intellect and trying to displace it.

    This technology is still in its budding stages and there is a lot of scope for improvement. However, it has surely generated a lot of attention in the industry and it has certainly paved the desire for bigger and better neural networks.

    Take Away

    A tweet by Sharif Shameem about an experiment he did with the GPT-3:

    “This is mind-blowing. I created a layout producer with GPT-3, where you only clarify the layout you need, and it makes the JSX code.”

    How wonderful is it for an Artificial Intelligence to transcribe complicated computer codes from a simple English request, despite not having been accustomed to write codes or even understand English! There are many wonders to come in the future.

  • TNQ InGage- Curating top-notch technology advancements to create a better world!

    Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by the organization it is based on.

    While the world was still stuck to the smartphone revolution, there was this founder who had the vision to revolutionize the way people and businesses train, learn and perform with superior technologies like AR, VR, etc to significantly enhance knowledge and improve the quality of life. We’re talking about none other than Vijay Karunakaran who launched InGage technologies in 2012.

    Startup Name TNQ InGage Technologies LLP
    Headquarter Chennai
    Sector Information Technology Enabled Services (ITES)
    Founders Vijay Karunakaran
    Founded 2012
    Parent Organization TNQ InGage Technologies LLP
    Website tnqingage.com

    About TNQ Ingage and How it Works
    Founders of TNQ Ingage
    What problem does TNQ Ingage solve?
    TNQ Ingage – USP & Innovation
    TNQ Ingage – Target Market Size
    TNQ Ingage – Acquisitions & Mergers
    How was TNQ Ingage Started
    TNQ Ingage – Startup Launch
    TNQ Ingage – Business Model and Revenue Model
    TNQ Ingage – Startup Challenges
    TNQ Ingage – Funding and Investors
    TNQ Ingage – Growth

    About TNQ Ingage and How it Works

    TNQ InGage offers construction-based services to overcome workforce training challenges, to improve performances, creating a safe work culture, and closing the experience gap – all while reducing cost and risk. The TNQ InGage services are meant for all core sectors such as Buildings & Factories, Oil & Gas, Transmission & Distribution, Heavy Civil, and Highway Engineering. The modules it provides include Site Equipment Erection Techniques & Inspection, Fire & Excavation Safety, Heavy Vehicle Management, Power Tools Training & Operation, and a whole host of others. The Augmented Reality Field services here include the provision of digital manuals – which helps the field crew to assess real-time task-based information, and Inspection & Design Reviews – where it uses HoloLens to deliver remote inspections and design review by enabling 3D views over a building.

    In the manufacturing sector, TNQ InGage training helps reduce risk and accelerate implementation during the laying of complex automated facilities, and benefits configuration, safety, and workplace ergonomics. Performance training is provided in terms of product training, disassembly and maintenance training, etc. The AR Field Services in the manufacturing sector caters to Repair & Maintenance – where technicians are allowed to work hands-free and faster, with each step in a troubleshooting or repair process displayed in their field of view; Expert assistance – through AR solutions that provide remote experts with virtual views, with which they can monitor and provide instant feedback; and Quality Control – through solutions that guide operators to perform inspection tasks and identify parts that are missing or incorrectly assembled.

    In the healthcare sector, custom immersive solutions are capable of enhancing the proficiency of the trainees. TNQ InGage builds realistic training simulators integrated with force-feedback technology and motion tracking so that professionals could train with real medical procedures before facing the patient. It’s customized modules here include Medical & Healthcare Training, Patient Experience, Physician Empathy, Vision Care Assessment, Rehabilitation, and more.

    And its Digital Experience Centres, as already observed, is a place that encourages collaboration and has proven to be a valuable resource for company-wide workshops and employee onboarding.

    Also Read: 16 Must-Watch Bollywood Movies For Entrepreneurs

    Founders of TNQ Ingage and team

    TNQ Technologies is a 21-year-old company that focuses on content technologies and products, with a strength of 2,500 employees in its ranks. “They’ve joined hands with us on the firm belief that the future of content consumption lies in leveraging AR and VR environments and have made this investment with TNQ InGage as a part of their long-term strategy.” Said Vijay. Its extensive work over the last seven years and the strong relationships with prestigious customers and partners furthered the company’s interest in forming this Joint Venture.

    On the other side, Ingage is looking at TNQ Technologies as a long-term strategic partner that would help them with growth and scalability. As stated earlier, they are investing in R&D to improve human interaction with virtual objects, with the object of developing projects and services that will have a socially meaningful impact on how people train, work and live. They are also looking to penetrate the global market, which includes the world of book-publishing by leveraging TNQ’s existing capabilities and competencies.

    TNQ Ingage Team
    TNQ Ingage Team

    TNQ Technologies would be involved in the following roles as a part of this Joint Venture:

    • Supporting growth and scalability by introducing process, best practices, and bandwidth.
    • Providing essential HR and Software support for sustaining rapid and significant growth.
    • Providing financial support to make investments in people, technology, and products.
    • Providing strategic investments with a long-term strategy.
    • Promoting AR to book publishing by leveraging our contacts and capabilities.
    • Leveraging its reach in the Indian market to support sales.
    • Leveraging the existing global marketing capabilities through sales personnel across Europe.

    InGage’s role in this partnership is to provide meaningful technical solutions with a human touch. In this new and most exciting phase, they emphasize their commitment to providing customers with a more enriching and productive experience through our Immersive Technology portfolios. The Ingage team believes that this partnership will help us in our pursuit of developing their range of AR/VR products by embedding HCI (Human-Computer Interface), through which the objects in our environment can interact with each other, as well as with humans. And they are also looking to penetrate the global market, which includes the world of book-publishing by leveraging TNQ’s existing capabilities and competencies.

    The entire team of TNQ InGage live, breathe, talk, walk immersive Computing. The team of storyboard artists, 3D engineers, animators, and lighting artists bring the creative half to the table, while the unity and unreal developers, algorithm developers, hardware specialists, Android and IOS developers, and program managers get their heads down and build solid experiences for clients. This venture hires people who are ceaselessly driven towards the pursuit of excellence and they are currently a team of 50 plus people.

    TNQ InGage – What problems does TNQ InGage solve?

    Its services involve empathy, which makes this venture build life-like experiences in a virtual world. VR taps into the power of tech and creative storytelling to make learning immersive, retainable, explorable, and seamless. It is a truly immersive and tactile medium that engages all senses to imprint training sessions on memory, which results in higher retention and absorption rates. Its main USP lies in upskilling, as 50% of global business leaders identify skill shortage as a key workforce challenge.

    The training mode significantly reduces the time, cost, and risk spent on traditional training sessions; statistics suggest that VR Based Training improves learning quality and retention rates by 76%.

    The virtual environment empowers people to practice experiences that would mean a lot of risk in a physical setting. It is a platform for technicians and engineers to explore, investigate, and learn to navigate scenarios that would be a part of their working lives. The TNQ InGage team’s expertise, which has helped complete more than 500 projects with many Fortune 500 Companies, is continuously working towards creating compelling experiences. Also, their design-centric VR development flow drives experiences across all Head-Mounted Displays (HMDs). The feedback mechanism would track the performance of people so that they can rectify their portions of error.

    The AR Based Services allow engineers in the construction and manufacturing industry to use AR glass or a smartphone to get virtual step-by-step live instructions while performing machine repair and other maintenance tasks. The integration with IoT leads to faster performance of machines, embedding sensors and intelligence that can monitor and generate data so that timely action can be taken to prevent any instances of downtime. AR Healthcare Solutions enable surgeons to perform complicated procedures better, by rendering 3D reconstructions of the body part. TNQ InGage converges IoT and AR to transform industrial maintenance and field services by real-time capturing of data and conversion of the same into recommendations. This leads to faster and efficient identification of errors, with scope for speedy remedial.

    Ideally, TNQ InGage conceptualizes, designs, and delivers Digital Experience Centers that provide a hands-on, experiential space for customers, employees, and trainees to collaborate with technologies such as AR, VR, MR, AI, IoT, Robotics, and other techniques. It is specifically designed for performing thoughtful, transformative digital initiatives in a space that encourages innovation and engagement. These Centres have proven to be a valuable resource for company-wide workshops and employee onboarding.

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    TNQ InGage – USP and Innovation

    TNQ InGage’s technology-based solutions are specifically meant for enterprises because it believes that to make the world better, one needs to make it smarter. “We don’t believe in tech for tech’s sake, but in tech for humanity’s sake. Since our inception, we have been continuously observing, developing, and testing production techniques and optimized hardware solutions. Our passion for this technology means that we will continue to learn from any future advancements as the technology is moving towards mainstream adoption. Our higher level of consumer focus helps us deliver projects with compelling content.” Says the founder

    TNQ InGage also has creative technologists who blend creativity and technology to create compelling experiences. Its Bespoke range of solutions serves the purpose of analyzing requirements and caters to other purposes like Architecture and Interior Design, procurement and deployment of the appropriate hardware, as well as the development and deployment of content. Apart from this, the team works with strong expertise that has helped them complete more than 500 projects in a short span of years, a cross-platform technology that can be deployed across all AR & VR devices, and an intelligent feedback mechanism. Last but not least, TNQ InGage solutions are cost-effective.

    TNQ Ingage – Target Market Size

    Industrial investments of AR/VR are exceeding the expectations. It is envisaged to triple its size in the years to come. To say that we are in a digital age is an understatement, post-digital may be an appropriate term. This is because the technology of today is getting more and more intuitive that it would change the way we learn and conduct our endeavors.

    The global market of AR/VR was estimated at USD 18.4 billion in 2018, which is expected to grow at a CAGR of 76% and hit the 180 billion mark by 2022. The Indian AR/VR market is expected to grow to $ 6.5 billion by the same time. We have a lot of significant players, both minor and major, in the areas of Technology and Platform Development, App Development, and System Integration, who could tap into the promising global Immersive Media Market. We can look forward to a time when India emerges as a large supplier of the global AR/VR demand, while also catering to the domestic segment.

    How was TNQ Ingage Started?

    It all started much before the company was founded. Vijay’s journey with this technology began in the year 2002 while at Intel, building the first generation bulky VR systems for healthcare industries. As a Director at Intel, he was part of the team that drove the 1st two waves of computing – desktop & mobile. He was fully aware that a third wave of “immersive computing” is around the corner where technology can sense, predict with the possibility of virtual presence anytime, anywhere using virtual and augmented reality.

    And so he launched InGage Technologies in the year 2012, sensing the next wave of immersive computing that would make people change the way they create and consume content from observation to immersion.

    Vijay has been in this industry for around 15 years and witnessed closely the seeds of transformation that we are experiencing now. His first-hand experience in this sphere and the knowledge of potential implications made him believe in immersive computing, which comes with a lot of scopes, thanks to its brilliance and transformative capabilities.

    “We began our endeavors by coming up with India’s first-ever 4D Augmented Reality application in 2013 for Rajinikanth starrer Kochadaiiyaan Film. We had tied up with Karbonn smartphones & Kochadaiiyaan for the project.” Says Vijay.

    The application, which allows Rajinikanth fans to see him perform stunts and actions right at their home, was then shown to the Superstar, who was quite delighted with the experience and approved the project immediately. The AR application received very positive feedback and won accolades across the world for its quality.

    TNQ Ingage – Startup Launch

    The belief in immersive computing, 18 years of international experience and the financial stability that Vijay achieved by then helped in launching the company with no user. Digital marketing, attending events, references through our good work and age-old networking helped in the acquisition of initial customers.

    TNQ Ingage – Business Model and Revenue Model

    The current focus is service business through customized AR VR short-term and long-term projects across the manufacturing, construction and healthcare industries. TNQ InGage just launched VR As A Service (VAAS) model that would give us a recurring subscription revenue. The team is also working towards launching products next year.

    TNQ Ingage – Startup Challenges

    Team building was a challenge since there was no AR VR development talent pool then. As a result, the top management had to train the hires within the company through a rigorous process to overcome that. At the time one of the AR platforms/App called Jaadu that lets people scan objects, images and find the cheapest deal available across on-line & nearby stores didn’t work out since it was too early for consumers to download the App and change their buying behavior. This posed a threat back then.

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    TNQ Ingage – Funding and Investors

    In early 2019, Eyeing strong AR & VR business opportunities in India’s enterprise market, TNQ Technologies has formed a Joint Venture (JV) with InGage to launch TNQ InGage. This Joint Venture brings together InGage’s immersive technology expertise and IP, and TNQ’s initial investment of $2 million and management expertise. The funding will be used to scale up the delivery of immersive products and services and invest in product R&D.

    TNQ Ingage – Growth

    As mentioned, the current focus is service business through customized AR VR projects across manufacturing, construction and healthcare industries. TNQ InGage also just launched VR As A Service (VAAS) model that would give them a recurring subscription revenue. The team is also working towards launching products next year. The future is quite positive and exciting due to the penetration and adoption of the immersive technologies in the enterprise market and the success, expertise, and clientele the venture has achieved so far