Tag: inclusion

  • Strategies for Diversity, Equity, and Inclusion in Workplace – By Ms. Sonica Aron, Founder of Marching Sheep

    This article has been contributed by Ms. Sonica Aron, Managing Partner and founder of Marching Sheep

    Over the last decade, the business landscape has seen a remarkable transformation. Global economic growth, technological advancements, talent dynamics, and evolving macroeconomic conditions contribute to this transition.

    Due to this, businesses have found themselves operating in extremely challenging, and ever-evolving conditions. And to cope with this, organizations have had to evolve with the changing times to remain relevant and competitive.

    Today’s diverse talent dynamic has been a driving force, which has compelled organizations across geographies, sectors, and life stages to broaden their narrative around diversity, equity and inclusion.

    As today’s workforce is multi-generational and multicultural, from diverse life phases with evolving expectations for where and how they want to work as well as grow. Thus, it is not only about recruiting diverse talent, it is also about creating inclusive, transparent, and empathetic cultures where everyone can bring their authentic selves.

    In the scenario, DEI—diversity, equality, and inclusion—has become a watchword in recent years. Despite the fact that there is yet much work to be done, several businesses have taken measures to address DEI in the workplace by embracing it. But, before we get started, let us first grasp why it is critical to implement DEI strategies.

    DEI – Diversity, Equity, and Inclusion
    DEI Strategies to Adopt at the Workplace

    DEI – Diversity, Equity, and Inclusion

    DEI comprises of interventions, programs, and policies that enhance diverse group representation and participation authentically. Persons of all genders, races and ethnicities, abilities, beliefs, cultures, ages, and sexual orientations are included, as well as people with diverse backgrounds, experiences, talents, and expertise.

    The objective is not just to hire a diverse workforce, but also to put in place structures and procedures that allow all employees to participate in company decisions and have their voices heard.

    DEI is not simply a moral necessity, but also a commercial imperative. While many businesses view DEI through the lens of compliance and reputation management, they also acknowledge that diversity benefits both individual employees and the financial performance of the business.

    The ideals of diversity, equity, and inclusion are mutually reinforcing for an organization. Because an employee’s sense of belonging (inclusion) and sense of justice (equity) is so crucial, focusing alone on diversity is insufficient.

    Thus, in this current day, when individuals are trying to learn everything and keep up with the trends, it has become critical for organizations to comprehend the importance of DEI and promote it throughout the company by implementing various DEI initiatives.

    DEI Strategies to Adopt at the Workplace

    Increasing Awareness

    In today’s world, every organization comprises diverse people, and when we talk about DEI strategies, the first thing that comes to mind is women employees, the LGBTQ community, and people with disabilities as they face both societal and workplace bias and challenges.

    However, diversity among people is much broader. The workforce today represents people from all walks of life. Different socioeconomic strata, geographies, language preferences, educational backgrounds, generations, and whatnot. Diversity is a fact however, inclusion is a choice.

    It is key to creating sensitization and awareness among all layers of the organization that every individual, irrespective of their differences, needs to be valued and included.

    Building managerial capability in driving inclusive teams, building awareness around appropriate and inappropriate behaviors, and inclusive and non-inclusive language should be an ongoing effort in all organizations.

    Building courage in people to drive bystander inclusion, calling in, and calling out instances of non-inclusion should be encouraged.

    Beginning at the Top

    Organizations with diverse leadership are more successful and have higher market value. With DEI embedded not just in the HR strategy but in the business strategy, in Leadership speak, and in values and culture, there will be increased organization-wide commitment, clear expectations, and collaborative dedication.

    A leader’s visibility and active engagement in DEI activities speak loudly in the workplace. Putting firm beliefs into action act as a role model for employees and helps to keep the momentum going. Employees observe leaders’ actions, words, and conduct to determine their genuineness.

    Leaders may demonstrate their commitment to their people through proactive communication and collaborative allyship actions. Consistent leadership efforts will reinforce the organization’s mission and values while fostering a common commitment to the movement.


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    Responsibility and Understanding

    Many executives regard diversity, equality, and inclusion (DEI) as the HR responsibility and are not fully involved in the initiatives in letter and spirit. Such organizations are unlikely to benefit significantly from the DEI strategy.

    However, it is not simply an HR job; it is the responsibility of everyone who works in the organization. Because DEI is linked to innovation, creativity, productivity, and profitability. According to Sonica Aron, a key role for HR is to have a continued performance while simultaneously encouraging employees.

    Every management and employee must understand what inclusive and non-inclusive actions are, that they, too, may become victims of inequality and that an overarching culture of respect and inclusion is required.

    360° Approach

    It is a fact that nothing changes in business until everyone is held accountable for it. As a result, firms may improve their DEI strategy by using a 360-degree approach that tackles infrastructure, policies, HR practices, communication, and attitudes and involves people to drive diverse initiatives and hold them accountable. The 360 strategies, on the other hand, will give the organization a DEI plan that includes solutions for every dimension and stage of diversity.

    Conclusion

    With the benefits of a diverse workforce in view, organizations must adjust DEI policies and nurture their diverse employees at every stage.

    Whether you are an MNC, an established conglomerate, a mid-sized firm, or a startup, at the end of the day, every person has to feel valued for their contributions irrespective of their differences and uniqueness, which is why incorporating DEI into the culture from day one is vital.

    FAQs

    Why is DEI important in the workplace?

    There are ample reasons why DEI is important in the workplace. Some of them are DEI brings work-life balance for the employees, improves employee retention rate, it also promotes a healthy working environment that indirectly improves the creativity level of employees.

    What is the full form of DEI?

    The word DEI stands for Diversity, Equity, and Inclusion.

    How do you bring DEI to the workplace?

    DEI can be brought to the workplace by implementing a number of practices. Implementing practices like empowering people of all levels to the sensitive issues, focusing on the norms, practices, and policies in the organization that create a better internal environment, creating a leadership plan, etc.

  • Diversity, Equity and Inclusion: An In-depth Look at Each Attribute

    Workplaces are changing in so many ways that it might be difficult for experienced business leaders to keep track. One of the most important shifts in workplace trends is that of DEI, or diversity, equity and inclusion. Many business leaders are committed to supporting more employees of different backgrounds — but integrating DEI into business practices is not as simple as hiring a pack of minority talent. Before any business leader strives to move forward with DEI policies, they might pursue diversity, equity and inclusion certification. Learn more about the basics of these terms here:

    Diversity

    The first letter of DEI, diversity is the presence of differences within the workplace environment. Those differences can encompass all shapes, sizes and colors, from race and ethnicity to gender, gender identity and sexual orientation, to age, to socio-economic class, physical ability, marital and parenthood status and more. Workplaces that succeed in the diversity attribute of DEI will maintain teams of employees with all sorts of differences within their backgrounds.

    There are many benefits to diversity in the workplace. The most commonly advertised advantage of more diversity in employment is the opportunity for enhanced creativity and innovation. People with similar backgrounds tend to think, act and feel in similar ways, which means the methods they use to consider problems and devise solutions tend to be alike. In contrast, people with some difference in their background may approach a problem with a fresh perspective and thus formulate new and pioneering solutions which can improve business performance, productivity and profits.

    Of course, there is a more significant reason for companies to invest in diversity in their staff. As more companies prioritize diversity in hiring, the gaps in employment and income within our society should close. People who are often marginalized in the workplace tend to experience greater struggle in finding secure housing, affording healthy food, obtaining effective education and more. All members of a community develop the opportunity to thrive when employers intentionally integrate diverse backgrounds — and when surrounding communities are stable, businesses have more strength to grow and succeed.

    Equity

    The second attribute in DEI, equity, is the process of creating impartiality and fairness within a business’s practices and programs to allow every individual the same opportunity for positive outcomes. An essential component of ensuring equity within an organization is recognizing the advantages some employees might have and the barriers other employees might face on the path to success. Then, business leaders must strategically alter their processes and programs to even the playing field.

    Creating true equity in the workplace requires more work than many executives recognize. Often, inequality is not the direct result of overt and malicious bias; rather, it comes from systems that have long existed to prefer certain types of people over others. It can take immense effort for business teams to recognize underlying drivers of discrimination within a business practice and develop solutions that overcome them.

    However, the risks of inequity are much more severe than the cost of creating equity in a business. Inequitable systems will drive away people of diverse backgrounds, making it much more difficult for organizations to achieve the first attribute of DEI. What’s more, consumers are becoming much more cognizant of the issue of equity, and if brands do not prioritize eliminating inequity, they could suffer public backlash that makes growth and success impossible.

    Inclusion

    The final component of DEI, inclusion is the process of building a sense of belonging within the workplace. Organizations that achieve inclusion find a way to balance the need for professionalism and productivity with the desire of every employee to be their authentic selves. When inclusion is achieved, workers no longer feel the need to alter something about themselves when they step into the workplace; they do not try to shield their identity, code-switch or participate in other behaviors that obscure their true nature. With efforts to provide adequate comfort and support to employees of all backgrounds, organizations can achieve inclusion.

    As with equity, inclusion is an essential component of maintaining a diverse workforce. Many marginalized employees will begin to feel burned out and unappreciated in non-inclusive workplaces, and as a result, they will leave in search of more inclusive employers. Thus, business leaders need to consider how their workplace cultures might shift to become more inclusive and accepting of people of all backgrounds.

    DEI should not be considered merely some passing fad in employment practices. Business leaders need to think of DEI as a foundational component of their corporate culture and practices, necessary for growing into the future.

  • A Decade Of UIDAI (2009 – 2019): Challenges And Impact

    The Unique Identification Authority of India (UIDAI) is a statutory authority establish under the provisions of the Aadhaar Act 2016 from 12th July 2016 by the Government of India, under the ministry of Electronic and Information Technology. Prior to its establishment as a statuary authority, UIDAI was functioning as an attached office of the then Planning commission and was established  a decade ago on 28th January 2009.

    The logo of Aadhaar
    The logo of Aadhaar

    UIDAI was created with the objective of issuing a Unique Identification Number (UID), named as Aadhaar to the citizens of India. The UID had to be robust enough so it would eliminate duplicate and fake identities and also verify and authenticate in an easy, cost effective manner. The authority has so far managed to issue more than 124 crore Aadhaar numbers to the residents of India.

    After the Aadhaar Act 2016, UIDAI is responsible for operation and management of all stages of Aadhaar life cycle, developing the policy, procedure. And also to systematically issue Aadhaar numbers to individuals and perform authentication and the security of identity information and authentication records of individuals.


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    The Vision and Mission of UIDAI

    The vision of UIDAI is to empower resident of India with a unique identity and digital platform to authenticate anytime and anywhere.

    The mission of UIDAI are

    • To provide for good governance, efficient, transparent and targeted delivery of subsidies, benefits and services, the expenditure for which is incurred from the Consolidated Fund of India, to residents of India through assigning of unique identity numbers.
    • To develop policy, procedure and system for issuing Aadhaar number to residents of India, who request for same by submitting their demographic information and biometric information by undergoing the process of enrolment.
    • To develop policy, procedure and systems for Aadhaar holders for updating and authenticating their digital identity.
    • Ensure availability, scalability and resilience of the technology infrastructure.
    • Build a long term sustainable organization to carry forward the vision and values of the UIDAI.
    • To ensure security and confidentiality of identity information and authentication records of individuals.
    • To ensure compliance of Aadhaar Act by all individual and agencies in letter and spirit.
    • To make regulations & rules consistent with the Aadhaar Act, for carrying out the provisions of the Aadhaar Act.
    An example of the details that Aadhar card contains
    An example of the details that Aadhar card contains

    Some of the main functions of UIDAI are according to the Aadhar Act of 2016 are:

    • Specifying the regulations, demographic and biometric information required for enrolment and the process of verification.
    • Appointing of one or more entities to operate the Central Identities Data Repository
    • Generating and assigning Aadhaar numbers to individuals and authenticating Aadhar number.
    • Maintaining and updating the information of individuals in the CIDR in such manner as may be specified by the regulations
    • Omitting and deactivating of an Aadhaar number and information as specified by regulations.
    • Specifying the manner of use of Aadhaar numbers for the purpose of providing or availing benefits, services and other purposes for which Aadhar numbers may be used.
    • Calling for records and information conducting inspections, inquiries and audit operations for the purposes of Aadhaar Act of CIDR.
    • Data management, security protocols and other technology safeguards under Aadhaar Act.
    • Levying and collection of the fees or authorizing the registrar, enrolling agencies or other service providers to collect such fees for the services provided by them.
    • Setting up of facilitation centers and grievance mechanism for redressal of grievances of individuals, Registrars, enrolling agencies and other service providers.

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    The challenges of UIDAI are

    Biometric Challenges – No single biometric modality is sufficient for uniqueness guarantee. As it needs facial photo, eight to ten fingerprints and possibly iris. The problems with that is that significant percentage of the population will not have a desired biometric pattern: children below 8 years old. Enrollment “kit” that contains everything for a mobile unit. Simple training of enrollee such as video when they are waiting in line for enrollment.

    Rural Biometric Challenges – Fingerprint is socially acceptable, but it requires physical contact. Manual labor, dirty hands, assistance needed to capture prints result in large number of errors or missing prints. When it comes to iris scan it is better technology because it is touch less, but needs camera redesign for rural environment. Need improved user friendly capture to enroll in the open. Its needs in situation monitoring for enrollment and continuous monitoring.

    Biometric De – Duplication – Assuming 10 fingerprints for each and every person. A duplication search requires every fingerprint to be compared against entire database. Assuming a peak load of 1 million enrollments/day at database size of 800 million.

    Architecture Challenges – The architecture challenges includes distributed computing, cloud computing and virtualization, in memory databases and optimizing for computation and network.

    Network Infrastructure – Since rural internet connectivity is very poor the government must work on getting a better mobile network for the rural areas. Enrollment client must work in offline mode and batch upload when connected.  It should ride on credit card POS networks.

    Security and Fraud Detection – It make it secure for client, the server must be able to detect and prevent intruders. It should detect fraud on audit trails. Make automatic alerts like credit card alerts based on suspicious patterns.

    Managing multiple risks – It manages multiple risks such as Adoption, Enrolment, Political, technology, scale, sustainability, privacy and security.


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    The impact of UIDAI and Aadhaar

    Over 90% of Indian adults are now enrolled in the Aadhaar program making the total about 1.2 million people. It has become one of the pillars which people debate on the role of government in our lives. The value of privacy and how we should safeguard it, how public policy should be shaped and implemented and whether technology is being truly harnessed in the best interests of the citizens.

    The impact of Aadhaar from the past 10 years

    Identity is important

    Aadhaar enrolment has been de- linked from a person’s nationality and is instead available to all residents. In order to be eligible for enrolment an applicant does not have to prove their Indian citizenship, they must only provide proof of residence for at least 182 days. The Aadhaar has identity first approach and the number itself does not establish nationality or confer any rights or benefits and only establishes who the person is.

    Focus on Inclusion

    A central debate in India over Aadhaar has been on its claims towards inclusion. It points out vulnerable section of the population as there are many people that have been excluded from individual legal identity, now have an access to a nationally and widely recognized form of identification e.g. the poor migrants, tribal population in remote areas, transgender individuals and the homeless.

    Make privacy a priority

    The Aadhaar was implemented without a framework of data protection and privacy legislation in place, and it is missing in India even today. As a result, while the central repositories of UIDAI have not been breached, the demographic information collected for issuing Aadhaar cards, and the Aadhaar number itself, have been subject to multiple disclosures by government bodies as well as through fraudulent means.

    There was a lack of clarity on the status of information and the rules on how it was to collected, handled and disclosed. Limited data collection for specific purposes and controls on the retention of data, must be incorporated into the program, in the design of the technical system and also in the rules for every partner and agency related in handling identity related data.


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    Technology choices and their costs

    The Aadhaar program costs US $1.16 per enrolment which is the lowest of any identification program in the world. In other parts of the world the costs are as high as US $6 for enrolment and up to US $5 per identity card, which developing countries cannot afford. This makes the system dependent on connectivity for authentication and enrolment which is difficult to adopt for countries with lower mobile and internet usage.

    Which is why UIDAI introduced offline verification in 2018 through a digitally signed copy of demographic information on a QR code on the Aadhaar card. It enabled local authentication without connecting to the centralized database and also addressed the issue of fraudulent Aadhaar cards.

    Financial Inclusion

    When trying to assess the impact of the Aadhaar system, 2 instances are very significant the PDS, where the benefits are disputable and the financial services where its role is to accelerate KYC process in opening bank accounts. The Reserve Bank of India in 2011 recommended the use of the Aadhaar based e-KYC process for opening small bank accounts.

    This received a boost in 2014 with the launch of the Jan Dhan Yojana, through which over 300 million accounts were opened using eKYC. An uptick in account usage was observed once cash benefits were directly transferred to these accounts, suggesting that the lack of an initial balance might be a deterrent