Tag: employees

  • Here Are The Best Ways To Deal With Your Angry Customers

    No matter which business you are in, If you are working, there is a chance that you will have to face angry or dissatisfied customers. But many company representatives try to avoid the problem and just recite the “company policies” again and again, which is not what an angry customer wants to hear .

    The dialogue of an angry customer leads the employees to become so frustrated that they use an unapologetic tone in the place of regret. Then the customer will feel like no one is listening to him and also that the customer is being ignored. This will lead to the company’s bad image in the customer’s eyes which is a bad thing for the company.

    If you are thinking to handle this situation wisely and winning over your customer. Then you should read this article, below are the given tips on how to deal with angry customers and also on how to calm down an angry customer.

    Recognizing The Value of A Complaint
    Listen To Angry Customer
    Show Empathy
    Keep A Positive Tone of Voice
    Use The Customer’s Name
    Try to Build And Maintain Trust
    Don’t Take It Personally
    Avoid Negative Language
    Find The Solution
    Share The knowledge
    Frequently Asked Questions


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    Recognizing The Value of A Complaint

    If you are dealing with an angry customer could be a great opportunity for you to turn the situation into a good situation. How you behave to the customer can make or break the perception of your company. Dealing with angry customers is hard, but instead of going away from the situation, you can use the situation to improve your product and build a great relationship between you and the customer.

    According to research, 91% of unhappy customers do not actually communicate to companies that they are not happy with the product. Complaints from angry consumers serve as new insights that can help improve the company’s performance.

    facts on angry customers
    facts on angry customers

    Listen To Angry Customer

    If you also want to handle an angry customer in an effective way. So how to calm down an angry customer? The very first thing you can do is use active listening. Active listening refers to concentrating on every part of what the customer is saying so it can be clear about why they are upset with the product. Most people do not listen with the intention to understand but they listen with the intention to reply.

    For diffusing angry customers, you should be present and give the customer your attention. Focus on the words that the customer is saying and avoid the anger behind their words. To show them that you are actively listening, repeat their complaint again and ask clarifying doubts. Try not to interrupt them, this can be the most effective to handle the situation. Listeninging to them carefully will also help you with what to say to an angry customer next.

    Apologize

    In winning your customer’s heart, an apology is a very must thing you should do to make them feel good. An apology for the problem they are having with your product. Dealing with an angry customer is hard, but you can start by acknowledging the mistake and letting the angry customer know that you are sorry for the problem that occurred.

    First thing one should know on how to handle angry customer is by offering your sincere apologies. A thorough apology shows the customer you care about the situation and their problem. Give them a brief explanation of what you have understood about the problem. Try to keep the explanation short.


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    Show Empathy

    Showing empathy to your customers will help you guide your response to dealing with angry customers over the phone. Empathizing does not mean agreeing with whatever the customer is saying. It generally means you are understanding the customer’s situation.

    By this, you can know how the customer is feeling. And now you will be relating to their problem at a personal level. This will basically show them that you respect them and you are listening to them.

    Keep A Positive Tone of Voice

    While talking to that angry customer, do not let the frustration enter between you two. This will be better for your conversation with your angry customer. In many examples of angry customer situations the employees may use negative words to match their tone of voice. This is not how you deal with an angry customer, as it will mess up everything. It’s very easy to argue with someone, but it’s hard to keep calm and to understand the situation calmly. You need to use a more productive way of conversation while handling angry customers.

    Many employees don’t know how to calm down an angry customer. So before making your customers calm, you should maintain your calmness and take a moment to think about your answer. This can make the situation better than before. Think about your response to ensure any type of aggressive language. If you have enough time then take your time and come back to a better response. A small break will help you overcome the situation without any negative words.

    Use The Customer’s Name

    Using someone from their name can leave a strong impact on the person. So how would you handle an angry customer? The first thing you need to do is use the customer’s name will make them familiar with you. They will feel comfortable while interacting with you. This will lead you to a personalization level in the interaction. Using a name shows you care and you are a real person and also that you respect them. Try to use angry consumers name occasionally. Addressing them by their name too much can let you in a very awkward situation.


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    Try to Build And Maintain Trust

    When a customer is angry with your company, it’s obvious that the trust between the company the customer has been damaged. Now it’s your task to rebuild and try to maintain the trust moving forward. If you have made a mistake, just acknowledge that and do not argue with angry customers on the phone.

    When handling an angry customer, make sure you have all the history of that customer. This will help you in communicating confidently and that you are capable of solving the problem. If your not sure on what to say to an angry customer you should start by being honest with the customer.

    Give them some behind the scenes view of things so that they can understand your situation too. Many examples of dealing with angry customers show that taking the responsibility for the mistake have calmed angry customers.

    How To Win Trust

    Don’t Take It Personally

    Always keep in mind that this is a part of your work and not your personal life. The customer is not complaining to you but to the company. Many angry customers scenarios show that had their expectations from the company, but are now they are feeling cheated by the company. If you will take it personally situation will go out of your hand. It will affect your overall quality of work and mental health.


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    Avoid Negative Language

    If your company is the one who is handling an angry customer. Then your company team must know how to deal with angry customers face to face and should be skilful in the way they talk to the customers. Negative words and ways of talking will increase the anger of the customer and positive language will calm down the customer. Try to avoid languages that imply that the customer is accusing wrong. Using positive words will turn a worse situation into a good situation. Try to use words such as “yes”, “absolutely” etc.

    Find The Solution

    While handling your angry customer, the very main goal you have is to resolve their issue. Try to resolve it if something that you can do immediately to solve the problem. And if not, let them know that there is nothing you can do about it. And also you need time to solve the problem. Another important thing you must know on how to deal with angry customers is that you should give them an approx amount of time to which will take to solve the issue.

    Be honest with the customers, try to meet the time you gave to the customer. If not then let them know that you need more time than this. Doing this will enhance your relationship with the customer, while the dialogue of an angry customer will also change. If you can not solve the problem on your own, try to connect to your company’s senior members. Handling angry customers this way will help you to solve the problem very fast.

    You may have more experienced members in your customer service group that will help you in solving the issue very fast. The very most important thing you should do is let the angry customer know that you are trying to solve the issue, and it will be solved very soon.


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    Share The knowledge

    If you will think carefully angry customers help us a lot in improving your company. They point out the root cause of their problem and help in improving your operational changes. It will be better if you keep the feedback from your angry customer. This way you can get help in diffusing angry customers and keeping the customers happy.

    Conclusion

    This is true that handling angry customers is a bit difficult task to do, but it’s not impossible. The main thing you can do only is to let the customer speak and you should communicate with them with respect and empathy.

    Try out these tips for handling angry customers or strategies for dealing with difficult customers. You will be able to turn a negative situation into a positive one. And also, you will build a better relationship between the company and the customer. Hopefully this article helped you understand on “how would you deal with an angry customer?”


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    Frequently Asked Questions

    How to Deal with Angry Customers?

    1. Remain calm.
    2. Practice active listening.
    3. Repeat back what your customers say.
    4. Thank them for bringing the issue to your attention.
    5. Explain the steps you’ll take to solve the problem.
    6. Set a time to follow up with them, if needed.
    7. Be sincere.
    8. Highlight the case’s priority.

    How to handle angry customer in difficult situations?

    1. Coping With Difficult Situations.
    2. Remember, Distress is Time Limited.
    3. Put the situation into perspective.
    4. Keep your thoughts Balanced and Truthful.
    5. Focus less on the stressor and more on Solving the Problem.
    6. Remember, You Are More Than This One Situation.
    7. Seek support from Family, Friends and/or Counselors.

    How to deal with an angry customer?

    • Stay calm.
    • Shift your mindset.
    • Acknowledge their distress.
    • Introduce yourself.
    • Learn about the person you are talking to.
    • Listen.
    • Repeat their concerns back to the customer.
    • Sympathize, empathize and apologize.

    What is the best strategy to use in dealing with angry customers?

    If the customer gets louder, speak slowly, in a low tone.  As you approach the situation with a calm, clear mind, unaffected by the customer’s anger, their anger will generally dissipate.

  • Companies that provide Incentives and Wellness Programs to employees for staying healthy

    In the current day and age, most employees find it difficult to balance their work and wellbeing. This is why many companies are providing their employees with incentives and even coming up with unique wellness programs to keep their employees healthy. While wellness programs might not be a new thing, they have grown over the past years as the top MNC companies are coming up with unique programs that can benefit their employees.

    According to the Health benefit survey done by the Kaiser Family Foundation in 2020, the average amount that is contributed by covered workers for health insurance in 2020 were $1,243 for single coverage and $5,588 for family coverage. Whereas there are some companies that provide their employees 100% of the health insurance costs, which will help employees save up a lot of money, stay productive and remain loyal to the company.

    Despite the incentives, companies are now also coming up with programs to promote health, happiness and productivity by unique program ideas that are engaging, fun and promotes holistic approaches to wellness. Only 44% of the big companies are said to offer their employees incentives to participate or complete such a program. In a survey done by LinkedIn in 2018, 49% of employees prefer health-based incentives and wellness benefits over other perks.

    Another study found that these benefits and incentives are responsible for over 75% of career decisions. The main goal of providing incentives and wellness programs to employees is that it will help employees adopt and maintain healthy behaviours. This is the list of companies that provide their employees with amazing health-based incentives and wellness programs.

    Zerodha
    Google
    Accenture
    Microsoft
    Asana
    Netflix
    Airbnb
    Deloitte
    Frequently Asked Questions


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    Zerodha

    On 29th August, Nithin Kamath the founder and CEO of Zerodha one of the top financial service companies in India announced that the company will be giving its employees one month of salary as a bonus and a lucky draw of Rs. 10 lakhs for staying fit. This was done because of how the recent work from home culture has had a negative impact on the employee’s mental and physical health during the Covid 1 Pandemic.

    Covid 19 has had a major impact on work-life balance, this is why Nithin Kamath of Zerodha stepped up and made efforts to promote a healthy lifestyle. The aim of providing this incentive was to promote a healthy lifestyle and guide the company employees in the right direction. Nithin Kamath went on to Twitter to inform his employees to set a 12-month goal to get healthy and share their progress on the monthly basis.


    According to Nithin Kamath “Post the first lockdown, like everywhere, our team at Zerodha as a whole was probably the unhealthiest ever, due to the lack of physical activity, work-life imbalance, bad diet, & more. We thought of a way to nudge the team to get healthy and the results are phenomenal,” he quipped Nithin also added that, “The transformation stories are super inspiring & pushing others to take action as well.”

    The tweets of Nithin Kamath went viral and the comment section was filled with netizens who appreciated the initiative. This inspired many on the social media platform and encouraged many other companies to take up innovative initiatives to help their employees stay fit. This proves how health can play a major role in improving the professional performance of employees. And because of this positive feedback, Nithin also went on to make this initiative a permanent affair and named it the ‘get healthy’ program.


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    Other companies that provide employees health-based incentives

    Google

    Google is already well known for its workplace wellness, as the company offers various incentives and programs such as on-site healthcare services, access to gyms and fitness centres, classes and community bikes. The healthcare services on the site can include physicians, chiropractors, including physical therapy, massage parlours etc.  The Google employees can also take up classes for cooking, coding, guitar among the cool options.

    The google campuses are popular as they have nap rooms, ping pong tables, cafes that offer colour-coded healthy meals and snacks. It also has good financial wellness resources such as financial advisors and even financial planning services that help employees in any way. Google has set a new standard with the office experience and health-based incentives that many companies are struggling to compete with.

    Employees health benefits and perks
    Employees health benefits and perks

    Accenture

    Accenture’s is one of those companies that care about both the minds and bodies of their employees. The company offers its employees assistance programs for mental health problems like stress, substance abuse, depression and anxiety. When it comes to physical health Accenture provides its employees support with their choice of the medical sector like dental or vision coverage. The Accenture employees get specials incentives, offers and discounts for gyms and other fitness centres.

    Besides that, it also gives its employees access to telemedicine, free second opinion services and programs for weight loss. These programs have an app for tracking fitness, nutrition and provides cash rewards based on its report. Accenture also has telemedicine services where an employee can ask physician’s health-related questions 24/7. Their unique wellness programs help their employees set health goals through their apps and even review rewards for completing those health activities.


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    Microsoft

    Microsoft is known for the world-class benefits such as competitive pay, bonuses and stock awards based on their employee’s performance. The company is also one of the best when it comes to provides health-based incentives and wellness programs. Microsoft offers its employees resources for smoking cessation, weight management and even fitness training. The company provides its employees with over $1,200 annually for wellness-related expenses that can be used for staying fit physically.

    This can also be used for gym memberships or even fitness classes and services like meditation programs, massage, weight-loss program fees, caregiver support, financial advising, and debt management. Microsoft offices have free on-site flu shots, mammograms, biometric screenings, and more. The office campuses have fun alternatives such as Zumba classes, running tracks, and courts for basketball, volleyball, baseball, etc. The Microsoft CARES services is an employee assistance program that offers free personal and family counselling and refers you to child cares.

    Asana

    Asana is a project management software company with headquarters based in San Francisco, California. The company is widely popular for wellness programs as Nap rooms where employees can rest, recharge and de-stress by sleeping and even get paid for it.  The company values their employees so much that they provide them with unlimited PTO so they can maintain a healthy work-life balance.

    The company also offers its employees incentives for yoga programs as well as free gym memberships. Besides that, the Asana campuses offer their employees three healthy and nutritious meals with ingredients purchased from organic farms. Asana also promotes living an active lifestyle, offers mentor programs and even immunity workshops before flu season.


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    Netflix

    Netflix has many unique incentives and health benefits for its employees. The company is known to offer its employees over $16,000 every year to cover their medical, dental and vision benefits. If the employee’s don’t use this allowance they get back over $5,000 back at the end of the year. Netflix also provides its employees with unlimited paid time off, providing to tell them how your workload will be handled while you’re away.

    The company has a flexible and free mentality when it comes to their health care options as the employees can choose how to allocate the funds to each type of benefit. The Netflix model has two factors which are diverse providers and yearly allowance. They offer 100% coverage for certain preventive care at in-network providers.

    Airbnb

    Airbnb is also among the top companies that provide good incentives to keep their employees healthy. The company provides insurance to cover the health, dental and vision that can help employees save over $1,243 annually. Airbnb is also known to provide contributions towards dependent care.

    Unique benefits of Airbnb are providing its male employees with over ten weeks of paternity leave, while the female employees get long maternity leave for healthy bonding after a birth or adoption. Another benefit of working at Airbnb is that if you like volunteering, then the company will offer you paid volunteering time to do what you love and maintain a healthy work-life balance.

    Deloitte

    Deloitte also has one of the best healthcare benefits and incentives as it allows its employees a month of unpaid leave for any reason and up to six months of partial paid leave in order to help them pursue their personal opportunities. Besides that, the company also offers a 50% payment for social cryopreservation and up to a maximum lifetime benefit of $20,000.

    Another unique incentive that Deloitte is that it offers over $50,000 for adoption and surrogacy expenses. It has other healthcare options to meet the needs of its employees, family and their children of up to 26 years of age. Deloitte offers programs, a 24/7 online health portal and professional help for marital counselling, child care, anxiety, and even for conflicts at the workplace.


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    Conclusion

    Especially in times of the Covid 19 Pandemic, it is important to provide employees with incentives and wellness programs are important as they will boost productivity and result in the reduction in absenteeism. Another advantage of providing employees with incentives and wellness programs is that it will bring about a competitive advantage in hiring good candidates and will help in the company’s retention strategy. This is why companies must start offering their employees health care benefits and incentives.

    Frequently Asked Questions

    What are the companies that have the best healthcare based incentives?

    The companies that have the best healthcare based incentives are Deloitte, Google, Microsoft, Airbnb, Netflix, Asana, and Accenture.

    What are the basic healthcare incentives that big companies offer?

    The basic healthcare incentives that big companies offer on-site healthcare services, access to gyms and fitness centres, and insurance to cover the health, dental and vision.

    What are the top health incentives?

    The top health incentives are

    • offering cash-incentive payments and gift cards.
    • reimbursing workers for gym memberships.
    • providing free health coaching.

    What are health insurance incentives?

    These incentives can include cash payments or discounts on insurance premiums.

  • Bambee Review: A affordable HR Solution for Small Businesses

    Businesses grow off capital, that’s how it has always been. But as Thomas J. Watson, founder of IBM once said, ‘It takes people to build a business’. Human resource management is often taken lightly when it comes to smaller businesses.

    These may be due to reasons such as lack of information or affordability factors. HR managers are expensive. Experienced and affordable HR personnel seem almost impossible to hire right?

    Bambee, a service started back in 2016 does just this. Bambee is a simple and elegant solution to HR problems. Bambee lets you hire an HR manager for as low as $99 a month.

    The service is available across all 50 states in the US. Bambee gives you a dedicated HR manager who helps you craft HR policy and understand compliances. The service is kept simple and organized to allow maximum productivity for your business.





    Try Bambee Now


    Features of Bambee
    Pricing of Bambee
    FAQ

    Features of Bambee

    Bambee was founded on the idea that every business should be able to hire an HR regardless of its scale and run like any major company in the industry. Bambee provides your business with a real, experienced HR.

    They’re responsible for crafting company policies, taking legal actions, and managing your employees. The service is different from a freelance HR manager or a phone assistant.

    They offer you a dedicated and experienced HR manager, a vital role in any business. Bambee offers you more than just management, here are a few notable features of the service:

    Quick Interactions and Communication

    Bambee lets you communicate with your HR manager through phone, email, or live chat. Besides this, the website has an interactions panel that further simplifies HR interactions. General, Employee issues, Policy requests, Termination, and Wages are the available quick interactions.

    Bambee Real Time Chat Feature
    Bambee Real Time Chat Feature

    Users have the freedom to interact with their HR at any given time. This helps save time and enables you to take quick actions for your business. If you ever have an issue with any of the employees or the government law, HR can resolve your issues within a few hours.

    Business Compliance Indicator

    Bambee provides all its users access to its web dashboard. A unique feature of the platform is its Business Compliance Indicator score. This is an overall score given to your business based on how efficient and protected it is.

    A higher score means your business is doing well along with all the employees. A lower score means certain areas of your business or the policies involved need more work.

    The hired HR will add suggestions to improve your score every time it is assessed. It also indicates your employee performance and business report. Having a bird’s-eye view of your employee relationships improves cooperation and hence productivity.

    An example of Bambee's business health report
    An example of Bambee’s business health report

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    Try Bambee Now


    Corrective Active Platform

    Mistakes are bound to happen in any business. Whether it’s a misplanned policy or an unwanted legal action it can’t be good for any organization. Bambee HR takes care of these mistakes and actively works to correct these through their CAP.

    These include written and verbal warnings, deformed policies, and performance improvement plans. Businesses often create new policies when expanding or branching out. It is decisive of how the business will thrive.

    Bambee lets you collaborate with experienced HR managers to create policies that are perfect for your business. They also handle flawed wages and termination policies which is normally a hassle for the business.

    Employee Performance Reports

    Bambee’s web dashboard gives you a comprehensive employee report. You can track the progress of every employee under a single window. These reports can help you decide who to keep, promote or terminate.

    Employees are the soul of any organization and it’s crucial to have an understanding of their contributions. HR managers help improve company transparency and create a bridge for the employees as well. The generated reports include personal notes from HR to further explain the reasoning.


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    Pricing of Bambee

    Bambee is priced in a way that almost every kind of business can afford and hire an HR manager. They have 4 pricing models concerning the employee count.

    Their pricing starts for as low as $99 a month for a business with 1-4 employees and includes unlimited email and chat communication.

    For 5-19 employees it is priced at $199/month and also includes phone communication.

    Bambee also lets you hire a senior HR for businesses with 20-49 employees for $299/month.

    For businesses with 50+ employees, Bambee has a custom price that depends on the company scale. This means you’ll get a dedicated HR director for your entire business.

    All plans include a free one-time in-depth HR setup for your business. They also allow users to pay yearly with up to 20% off on their monthly prices. The service can also be canceled at any time in case of a change of plans.





    Try Bambee Now


    Conclusion

    Business is bound to be expensive and that is a good reason to always be on the lookout for efficient services. Bambee offers you the full services of an HR manager for a much better price.

    Human resource management is simplified through their service. A service that helps bridge the gap between corporate owners and employees is always bound to be appreciated. This is exactly what Bambee offers. It stands as an affordable, professional, and friendly platform for all types of businesses.

    FAQ

    Who is the founder of Bambee HR?

    Allan Jones is the Founder & CEO of Bambee HR.

    What does Bambee HR do?

    Bambee is a platform that gives access to small and medium-sized businesses to hire an HR Manager.

    When was Bambee founded?

    Bambee was founded in 2016 by Allan Jones.

  • The Facts About Freelancer Growth During This Epidemic

    Freelancers are people who are self-employed and who do not have a long term contract with a particular employer. They can work in any field virtually, while most people work in marketing, communications, creative arts, and information technology.  Freelancers are sometimes represented by a company or provisional agency that sells services of the freelancers to clients.

    They work in different types of industries and they will sell their services at a declared rate. Some freelancers work independently or use websites or associations to get the job done. Although the term independent contractor can be used to describe the tax and employment classes of such workers, the word “freelancing” is the most usual in the cultural and Innovative industries. And the term can refer to participation.

    What are the changes in June?

    The service providers of freelancers say outdoor companies are showing signs of a revival after the government eased the lockdown. A survey is conducted by a Bengaluru based organization. Around 14,000 freelancers responded to the survey. They said that the 64% of the 14000 freelancers now have more jobs than in the past two months.

    63% of the total invoices, which collected in March before the starting of lockdown in the country, are fully closed. It was 16% in April and 27% in May. Now in June freelancers are getting back into work. The domestic payments were delayed by an average of 19 days to 24 days. The international payments are also delayed. It took twice time than usual time.

    A freelancer can work in any field virtually

    Some freelancers, which include designers and writers, have larger demand in June. 76% of designers and 80% of content writers say there are more jobs in June than in April or May. Because this system reduces costs, companies can work with selected freelancers at these critical times. Since April, Instamojo and RazorPay have increased payments by 20-25% through micro entrepreneurs, which includes free trade organizations and private companies.

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    Gig Platform Flexing announced a 75% increase in the number of freelance positions in February. PeopleStrong HR reports that 25-30% of employees in Internet, information technology, IT services, startups and hospitality companies, fast food restaurants, retail outlets and logistics have become independent over time.

    Impacts of Covid-19

    According to a new study by the freelance platform named “Upwork”, 47% of managers would hire freelancers after the COVID-19 crisis. “Businesses find value in flexible options in different types of situations,” said Adam Ozimek, chief economist at Upwork.  “It was just our news back then. Companies need to move fast, adapt to remote jobs, and change businesses in many ways. Some of them try to have more flexible skills and find that they work, especially when they need to move fast, grow, and be dynamic in situations”.

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    The data is part of a report by Upwork, examining the hiring habits of 1,500 US managers. This year’s survey looked at two sets of data, one before the crisis in Covid-19, which is from October 2019 to November 2019 and the other in  April 2020. An independent firm named “ClearlyRated”, were conducted the online survey.

    Covid-19 and business consequences

    The study had 2 parts, which reflects changes in the labour market since the epidemic.  One of the main challenges faced by managers who participated in the Upwork survey in November 2019 was the lack of skills and the acquisition of the necessary skills. In the second phase of data collection in 2020, 45% of organizations will freeze their employees and 39% will lay-off or do so in the future.

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    Previously, employers expected only 53% of laid-off workers to reenter.  Only 10% said that they had added more personnel to respond to the epidemic. It still remains to be seen how employment trends will change, as most countries are now open to business at different stages.  These declines is different from the Great Depression, as the global economy never recovered from the epidemic, and by 2020 changes in the US economy were rapid.

    The act named “CARES” (Corona virus Aid, Relief and Economic Society) has reduced the impact of sudden delays on the traditional workers, businesses and the self-employed by giving financial support to them.  That is why many government agencies are continuing fight.  Along with demand, the technical infrastructure of some employment departments has increased.

    What is the situation of employees?

    Anyways, this great depression can be a guide to the future. As a result of the recent decline, many traditional workers lost their jobs. Many employers have made contact with freelancers and self-employed, to avoid continued spending on the balance sheet. They became safer through this. This situation would be ideal for developing a business, as there is a greater demand for freelance workers.

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    People are not happy with this trend.  In the event of an economic downturn, there is often a “voluntary” increase in self-employment. Most of the peoples want to work for a fixed salary. But there is no any other option, so they forced to become a freelancer. At this time it is unknown for most of the peoples who lost their job, about what to do after leaving the job.

    There will be a huge demand for freelance workers in future

    Some low-wage workers actually earned more than they earned from their jobs because of “CARES” act. It is also unknown about that the employers will call back their workers to the job. All know that more than half of the workforce currently works in at least half of the workplace and are more likely to use remote and independent workers in the future.

    The future of freelancing

    People are turning to freelance, especially to keep up and grow faster. Osimek said, “They have to consider how to remotely change their company overnight. To do that, it is very difficult to find a full-time employee”. Most of the employers are not completely satisfied with their staffing in firms. They prefer to work with freelancers to complete the work more quickly.

    Freelancer V/s Traditional jobs

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    The management found that working directly with freelancers reduces costs, provides more transparency in the process of hiring, and it also provides access to inappropriate skills. Most employers seem to have a close relationship with their extended group.The study found that the average age of independent talent participation was 4.1 months. They mostly hire freelancers for writing, creativity, web development, and software development. Marketing themselves is a better option than going to companies who gives employment for who looking jobs.