In eCommerce businesses, it is the quality of shipping service that the customers receive – that decides whether your business succeeds or fails. Whether you manage a tiny online store in your house or a large corporation, you will need shipping software to give a hassle-free post-purchase customer experience. It will help your business swiftly execute supply chain operations.
The post-purchase experience symbolizes and builds a brand name in the eCommerce business. If you want to compete with big companies, you need to give your customers the best shipping experience possible. Each company’s requirements are unique but with the help of a strong eCommerce shipping solution onboard, you can store data, confirm or cancel orders, change inventory status, select courier, and more. It will enhance your overall efficiency and speed up the delivery process.
Everything else in an eCommerce business is pointless if your delivery service is sloppy or falls short of quality standards. Thus, in today’s time, it is necessary to take the help of eCommerce shipping software for better service provision.
What is eCommerce Shipping Software?
Ecommerce shipping software is a program that tracks orders and logistics. The software automates many aspects of shipping and provides businesses with information on their shipments. It can automate and streamline shipping services and delivery procedures that were previously handled manually. Furthermore, the software can detect and resolve all the shipping-related concerns.
Automated shipping software aids eCommerce businesses in the efficient management of orders and providing quick delivery. It is a must-have solution for every eCommerce seller who receives large orders. Small, mid-sized, and large businesses can benefit from advanced software and solutions provided by shipping solution firms.
Advantages of Ecommerce Shipping Software
Keeping track of all procedures and monitoring performance require preparation and organization. Different software has made running a business easier compared to conventional ways. We can’t avoid the eCommerce sector when we talk about today’s business world. When we talk about eCommerce, logistics solutions come into play in a logical order.
Shipping software helps investors, the operation team as well as customers. It is a 360° solution. The team can ensure accuracy and make a balance between supply and demand. Customers get 24×7 support with track and fast delivery.
The Following are Some of the Advantages of Using an eCommerce Shipping Software:
Faster and Accurate Shipping Experience:
Shipping software automates different shipping operations. Order acceptance, manifestation, picking, packing, mailing, tracking, and delivery confirmation are all simplified. To check on orders, placements, and delivery, the user can rapidly browse through the system. Furthermore, the system provides insights into the delivery operations.
Time-Saving
Your organization will have more productive hours to spend on potential things. Is it better to spend a talented team member’s time filling orders or answering a call from a loyal customer? This means that, even if an employee’s total number of hours worked remains constant, the value of those labor hours could skyrocket as they take on more specialized jobs. Companies may be able to save money if they use the correct services or programs instead of traditional means. This is especially true for small enterprises that are approaching new growth stages.
Minimize Error in Logistic Channel
eCommerce logistics rely heavily on data analytics. This allows any eCommerce organization to identify the numerous delivery problem areas and concerns that need to be solved. Courier-based software connections are effective in processing and sending all types of order information across all shipping partners.
Data on the number of stopped shipments, delayed deliveries, non-delivery reports, returns, and other issues can be compiled. Using software interfaces correctly allows for the transfer of information and more metrics in data collecting, and assures that the data collected is accurate. It helps to reduce overall logistics costs while also increasing brand loyalty.
How Do You Choose Shipping Software for Your Online Store?
The finest eCommerce shipping software provides services and features that are tailored to your company’s requirements. Because each eCommerce business has a unique order volume, client base, budget, and requirements, they must take into account the following factors when selecting a shipping solution:
- Logistics requirements now and in the future.
- Friendly user interface.
- Solutions for forward and return shipping.
- Shipping volume.
- An accurate order tracking system.
- Tablet and mobile-friendly characteristics.
- Artificial intelligence-based solutions, including humanitarian assistance.
- Simple interface.
- Estimated pressure on the system.
- Capacity plan.
The pandemic has completely altered people’s purchasing habits, and it is seen that the online shopping trend is here to stay. An eCommerce shipping software is a must-have for any eCommerce firm with aspirations for development and expansion.
Yash Gupta
Best Shipping Software for Ecommerce Fulfillment
Choosing the right shipping software can make a significant impact on the success of your online business, from reducing shipping costs to improving the customer experience. In this blog, we will take a closer look at some of the best ecommerce shipping software available on the market. We will compare features and pricing to help you make an informed decision when selecting the right shipping solution for your business. Whether you are just starting out or are looking to upgrade your current shipping process, this blog will provide you with the information you need to make the best choice for your business.
The following are the eight most popular shipping software for your growing eCommerce businesses:
Shopify
| Website | www.shopify.com |
|---|---|
| Rating | 4.5 out of 5 |
| Free Trial | Available |
| Founded in | 2004 |
| Platforms supported | Web, Android, iPhone/iPad |
It’s no surprise that the eCommerce giant Shopify has its own eCommerce shipping software. If you use Shopify as your eCommerce platform, Shopify Shipping is already available to you. With the Shopify shipping system, you can send your products using easy solutions that help you expand your eCommerce business and save up to 88% on shipping. It speeds up the fulfillment of each purchase by purchasing and printing shipping labels ahead of time to prepare the deliveries. You can manage everything in one location, including products, inventory, and customers, and complete orders more quickly.
Beginner’s Guide to Shopify Shipping
Features of Shopify
- It has the ability to print upto 50 shipping labels at a time.
- Integrates with various shipping carriers, including USPS, UPS, FedEx, and DHL, to provide shipping rates for customers during checkout.
- Enables you to purchase and print shipping labels directly from your Shopify admin panel.
- Real-time delivery tracking information, so you can keep track of your orders and receive notifications when the packages are delivered.
- It allows you to manage all your business-related work in a single platform without depending on other providers.
- Enables you to create custom shipping options, such as offering free shipping or flat-rate shipping.
Pros:
- $200 Shipping insurance is included
- Built-in custom forms
- Shipping-related learning resources
- Easy International shipping
- Comes in-built with an e-commerce plan
- Excellent customer support
- User-friendly interface
- Shopify app store with a wide range of apps
Cons:
- Limited default courier partners
- Shopify shipping is only available to Shopify users
Pricing Plan:
Shopify offers three pricing plans that include Basic, Shopify and Advanced. Pricing details of each plan is given below:
| Plan | Monthly Price |
|---|---|
| Basic | $29 per month |
| Shopify | $79 per month |
| Advanced | $299 per month |
Easyship
| Website | www.easyship.com |
|---|---|
| Rating | 4.2 out of 5 |
| Free Trial | Available |
| Founded in | 2014 |
| Platforms supported | Web |
When compared to courier firms that charge so much for a single shipment, Easyship provides a great tracking and shipping experience at a reasonable price. It will show you two hundred courier services from DHL, UPS, and others, allowing you to save up to 89% on package rates for your customers.
Easyship connects with the most well-known international carriers, allowing you to increase revenue by selling internationally.
All are under a single shipping tool, from sending a product to generating labels, comparing quotations, tracking finances, arranging return pickups, and automating your shipping needs. The platform has a good track record for international delivery, thanks to its live checkout function, which displays all applicable taxes.
Features of Easyship
- Provides a powerful API that helps your developers to streamline and automate your shipping process.
- Offers a variety of delivery options, including standard shipping, express shipping, and same-day delivery.
- Automatically generates the necessary customs documents to save time and reduce errors.
- Automates the entire shipping process, from label creation to tracking updates.
- Customize your shipping labels and packaging to match your brand’s image.
- Provides detailed shipping analytics, such as cost breakdowns and shipping performance metrics to help you optimize your shipping operations.
Pros:
- 250+ courier partners
- Intuitive interface
- Robust analytics and reporting
- Mobile app is available
- API Access
- The free plan is available
- A 14-day free trial is available
Cons:
- No direct customer support
- Need to buy insurance separately
Pricing Plan:
Easyship offers a Free plan limited to 50 shipments per month and three pricing plans that include Plus, Premier and Enterprise. Pricing details of each plan is given below:
| Plan | Monthly Price | Yearly Price (Save 20%) |
|---|---|---|
| Plus | $29 per month | $23 per month |
| Premier | $69 per month | $55 per month |
| Enterprise | Custom Price | Custom Price |
Piyush Mishra
ShipStation
| Website | www.shipstation.com |
|---|---|
| Rating | 4.6 out of 5 |
| Free Trial | Available |
| Founded in | 2014 |
| Platforms supported | Web, Android, iPhone/iPad |
ShipStation is an ecommerce shipping platform and software designed to provide a streamlined fulfillment experience for online businesses. It operates mainly throughout Australia, Europe, America, and Asia. Order management, product sales, and resource planning features are integrated into ShipStation.
The software uses a scan-based approach to provide automation and mass updates. It also imports orders with automatic shipping configurations from various selling channels, IMS, CRMs, ERPs, and marketplaces. It can deliver tracking information to customers and selling outlets in real-time.
Features of ShipStation
- Seamless integration with e-commerce platforms such as Shopify, Squarespace, Bigcommerce, WooCommerce, and more.
- Automatically import orders from over 100 popular marketplaces and shopping carts into a central location.
- It helps to create and print shipping labels for various carriers.
- You can set up custom workflows to automate shipping tasks and streamline operations.
- Automatically update order status and notify customers with shipping updates, tracking information, and delivery status.
- Allows you to respond to customer inquiries, process returns, and manage customer feedback within the platform.
Pros:
- Free trial is available
- 180+ Partner integration
- Mobile app is available
- Scan based workflows
- Print labels in bulk, up to 500 at a time
- Wide range of integration options
Cons:
- Limited automation
- Some users experienced issues with printing
Pricing Plan:
ShipStation offers six pricing plans that include Starter, Bronze, Silver, Gold, Platinum and Enterprise. Pricing details of each plan is given below:
| Plan | Monthly Price |
|---|---|
| Starter | $9.99 per month |
| Bronze | $29.99 per month |
| Silver | $59.99 per month |
| Gold | $99.99 per month |
| Platinum | $149.99 per month |
| Enterprise | $229.99 per month |
Ordoro
| Website | www.ordoro.com |
|---|---|
| Rating | 4.8 out of 5 |
| Free Trial | Available |
| Founded in | 2010 |
| Platforms supported | Web |
Ordoro is a cloud-based eCommerce shipping platform that provides advanced reporting and analytics to help you streamline your eCommerce operations across sales channels. Its standard plan comes with discounted carrier rates, automation rules, barcode scanning, and no seller fulfilled prime costs. The advanced plans offer tailored workflows, integrations with different platforms, access to vendor portals, supplier management, and personal customer service representatives.
Ordoro user interface is a bit more complicated than other ecommerce shipping software. It involves onboarding and training, but once you grasp the system’s functionality, you will be amazed at its powerful features. Everything is neatly organized, but it takes a while to feel ready to use it daily.
Features of Ordoro
- It syncs inventory levels across all sales channels in real time.
- Automates manual tasks such as order fulfillment, invoice creation, and shipment tracking.
- It enables you to manage all your orders in one place, regardless of the sales channel they are coming from.
- Seamlessly integrates with popular e-commerce platforms like Shopify, BigCommerce, Magento, and more.
- It allows you to print shipping labels, create shipping rules, and track shipments.
- Helps to keep track of inventory levels to ensure that you never run out of stock.
Pros:
- Free plan is available
- Automation rules
- Advanced analytics
- Good customer support
- Unlimited shipping labels
Cons:
- Shipping insurance at additional cost
- Average user interface
Pricing Plan:
Ordoro offers a Free plan and two pricing plans that include Advanced and Premium. Pricing details of each plan is given below:
| Plan | Monthly Price |
|---|---|
| Advanced | $59 per month |
| Premium | $149 per month |
Anusha
ShippingEasy
| Website | Shippingeasy.com |
|---|---|
| Rating | 4.8 out of 5 |
| Free Trial | Available |
| Founded in | 2011 |
| Platforms supported | Web |
ShippingEasy is a shipping platform designed to help you to streamline your eCommerce shipping processes. It integrates with popular e-commerce platforms such as Shopify, Magento, BigCommerce, WooCommerce, and more. Using this tool, you can manage your orders, shipping rates, and shipping labels from a single platform.
It helps to automate and simplify the shipping process, and reduce the time and effort required to manage orders and shipments. With ShippingEasy, you can access real-time shipping rates from multiple carriers, print shipping labels, and track packages. It also provides robust reporting and analytics tools to help you understand your shipping operations and make informed decisions.
Features of ShippingEasy
- You can avoid oversells and stockouts by monitoring inventory levels and tracking stock levels in real-time.
- It allows printing shipping labels directly from the platform.
- Users can easily keep track of their shipments using real-time tracking links.
- It provides you with the ability to customize your shipping workflows to create a shipping process that works best for your business.
- Detailed shipping reports to understand the shipping costs, shipping performance, and shipping trends over time.
Pros:
- 30-day free trial on paid plans
- Free plan is available
- In-built marketing feature
- Advanced Reporting
- Shipping Automation
- Excellent support
Cons:
- Limited learning resources
- You cannot do multiple packages in one order
Pricing Plan:
ShippingEasy offers a Starter Plan which is Free Up to 25 shipments per month and six pricing plans that include Growth, Basic, Plus, Select, Premium and Enterprise. Pricing details of each plan is given below:
| Plan | Monthly Price |
|---|---|
| Starter | Free |
| Growth | $19.99 per month |
| Basic | $29.99 per month |
| Plus | $49.99 per month |
| Select | $69.99 per month |
| Premium | $99.99 per month |
| Enterprise | $159.99 per month |
Veeqo
| Website | www.veeqo.com |
|---|---|
| Rating | 4.1 out of 5 |
| Free Trial | Completely Free |
| Founded in | 2013 |
| Platforms supported | Web, Android, iPhone/iPad |
Veeqo is an easy-to-use eCommerce shipping management platform that provides all shipping solutions. It helps you to manage operations, inventory, shipping, order fulfillment, and customer service. The log of every transaction is recorded automatically. It adjusts the stock level whenever any transaction happens on any marketplace where you are available.
The platform provides a single view of all e-commerce operations. This reduces the risk of errors and helps retailers work more efficiently. With insights into how the store is performing, you can make data-driven decisions to grow your business.
Features of Veeqo
- Easy to create Shipping rules that can automatically assign suitable carriers based on the condition you’ve set.
- Syncs stocks from different marketplaces in one single interface to manage it efficiently.
- It allows you to Pick, pack, and ship the right order using the scanner on a mobile device.
- Future forecast feature that predicts the future demand so that you never go out of stock.
- Brand personalization to customize everything according to your brand image and enhance your brand in front of your customers.
- Provides integration with the major shipping providers, e-commerce, and marketplace.
Pros:
- Free to use
- Detailed analytics and forecasting
- Inventory management
- Learning resources are available
- User-friendly interface
Cons:
- Poor customer support
- Some users experienced that the software is buggy
Pricing Plan:
Veeqo is completely Free to use.
ShipBob
| Website | www.shipbob.com |
|---|---|
| Rating | 3.8 out of 5 |
| Free Trial | Available |
| Founded in | 2014 |
| Platforms supported | Web, Android, iPhone/iPad |
ShipBob is an excellent choice for ecommerce fulfillment services in the United States and abroad. By using ShipBob’s global logistics platform, eCommerce business owners can effectively ship their products and provide speedy delivery to customers, becoming successful in the process. This platform can help you find cost-effective and timely shipping solutions, as well as improve your customer experience with shipping.
ShipBob delivers orders to over 220 nations and territories, making it an ideal choice for worldwide shipping. Cart abandonment can be reduced by 18% with a simple delivery process. ShipBob features a straightforward onboarding procedure that integrates with Shopify, Amazon, and other top eCommerce platforms. ShipBob facilities are available in the United States, Europe, Canada, and also in India.
Features of ShipBob
- Supports multiple sales channels such as Amazon, Shopify, and Walmart.
- Custom branding to the shipping boxes, packing slips, and email notifications.
- Network of strategically located fulfillment centers across the United States, Canada, and Europe.
- Fast and efficient order fulfillment, with the ability to pick, pack, and ship orders within one business day.
- Automates many of the manual processes to reduce the time and effort required to complete each order.
Pros:
- 2-day shipping in the US
- Live chat support
- Personalized customization
- Easy integration with a third-party platform
- User-friendly interface
- Robust reporting and analytics
Cons:
- Pricing is not disclosed
- Charges $3 processing fees on returns
Pricing Plan:
ShipBob provides custom pricing solutions to suit your business requirements.
Shippo
| Website | Goshippo.com |
|---|---|
| Rating | 4.9 out of 5 |
| Free Trial | Available |
| Founded in | 2013 |
| Platforms supported | Web |
Shippo is a popular eCommerce shipping and delivery software that allows you to compare real-time carrier prices to discover the best alternative for your company. It includes integrations that reduce time by syncing orders and tracking information, address validation, order fulfillment, and even easier returns.
Shippo’s user interface just like WordPress or Shopify, appears well-organized, with menu options on the left. The menu highlights shipments, orders, and carriers, with a list of each detail about the items being shipped and fulfillment choices. You can take your eCommerce business to the next level with Shippo shipping and delivery management software.
Shippo Shipping Software Tutorial For Beginners
Features of Shippo
- Real-time notification and tracking to update customers with every aspect of their order.
- Robust API that makes it easy for developers to integrate shipping functionality into applications.
- It can sync all the orders and shipping details from different marketplaces like Amazon and eBay.
- Automates shipping processes, including rate calculation, label printing, and tracking updates.
- Provides insights and reports to help you optimize your shipping processes.
- Integrates with multiple shipping carriers like FedEx, UPS, and DHL which makes it easy to compare rates and choose the best option.
Pros:
- Live chat support
- Automatic validates address
- Free plan is available
- 30-day free trial on paid plans
- 85+ courier partners
- Huge learning resources
Cons:
- Mobile UI is pretty difficult to use
Pricing Plan:
Shippo offers a Free plan and two pricing plans that include Professional and Premier. Pricing details of each plan is given below:
| Plan | Monthly Price |
|---|---|
| Professional | Starts at $10 per month |
| Premier | Custom Price |
Ashwini
ShipEngine
| Website | www.shipengine.com |
|---|---|
| Rating | 4.0 out of 5 |
| Free Trial | Available |
| Founded in | 2011 |
| Platforms supported | Web |
ShipEngine provides an API that can help you automate order fulfillment and shipment. ShipEngine’s shipping APIs allow you to compare real-time shipping rates from more than 30 carriers and integrations. Using their API, you can track your goods and delivery.
The ShipEngine API also allows you to validate your addresses globally. This will reduce the frequency of returns due to wrong client information. ShipStation is a cloud-based application that provides a user interface for users that require one, whereas ShipEngine is an API that you can connect to your existing technology.
Features of ShipEngine
- It allows printing shipping labels for all supported carriers.
- Offers a range of automation features, like the ability to automatically select the best carrier based on cost and delivery time.
- Supports batch shipping to process multiple shipments at once.
- Provides tracking information for all shipments and sends updates via email or SMS to keep customers informed.
- Real-time shipping rates from multiple courier partners, so you can compare prices and select the most cost-effective option.
- Provides integration tools for FedEx, UPS, USPS, and more.
Pros:
- Live chat and email support
- Free API key to new user
- First 250-label generation is free
- Intuitive interface
- Detailed reporting
- Wide range of e-commerce integration
Cons:
- No free trial is available
- Confusing printing for beginners
Pricing Plan:
ShipEngine offers a pay-as-you-go plan with rates beginning at around $0.05 per package.
Metapack
| Website | www.metapack.com |
|---|---|
| Rating | 3.0 out of 5 |
| Free Trial | Not Available |
| Founded in | 1999 |
| Platforms supported | Web, Android, iPhone/iPad |
Metapack is a famous shipping software that helps eCommerce businesses worldwide optimize their order fulfillment and management processes. Metapack manages extensive warehouse facilities worldwide and provides pick-pack-deliver services from 3,50,000 locations.
With the correct delivery options, they claim that you can get 38% more conversions and 40% fewer WISMO(where is my order) calls due to simple tracking and nearby 5,000 delivery services via one integration. Metapack can select the most appropriate delivery provider for every order, ensuring a seamless and personalized delivery experience while eliminating time-consuming and manual operations in the retailer’s warehouse.
Features of Metapack
- It can easily track and manage deliveries, set delivery dates and times, and update customers with real-time delivery information.
- Gives insights into customer behavior, delivery preferences, and order history.
- Offer customers a range of delivery options at checkout with leading shipping carriers, such as DHL, FedEx, UPS, and Postmates.
- Centralized dashboard for managing and processing orders, order tracking, payment processing, and returns management.
- Gives a range of delivery options, including next-day delivery, same-day delivery, click-and-collect, and international shipping.
Pros:
- 350+ carriers
- Huge learning resources
- Automatic service selection
- Multi-language labels
- Smooth and easy-to-use interface
Cons:
- ShipEnhine API integration at additional cost
Pricing Plan:
Metapack offers custom pricing plans, you can contact vendor to get a quote.
Conclusion
Shipping is a complex activity that necessitates precise data and multitasking. Everything must be precise, from monitoring shipment expenses, weight disparities, and tracking through delivery. Every organization must prioritize customer pleasure. By employing shipping software to streamline your shipping processes, you will be able to boost customers’ happiness.
The above-mentioned tools will help you to make your eCommerce shipping process easy and efficient. Several eCommerce businesses have already incorporated AI-based shipping software. It is important to carefully evaluate your business needs and priorities before choosing the right software for you. When making your decision, be sure to consider factors such as cost, shipping carrier options, ease of use, and integrations with your current eCommerce platform. With the right shipping software, you can streamline your shipping process, save time and money, and provide a better overall customer experience.
FAQs
Which is the best eCommerce shipping software in 2023?
Some of the best eCommerce shipping software in 2023 are:
- ShipBob
- Easyship
- Shopify
- Shippo
- Ordoro
- ShipStation
Can you do your shipping on Shopify?
Yes, you can do shipping on Shopify. Shopify integrates with various shipping carriers and also offers its own shipping label printing solution, Shopify Shipping.
What is order fulfillment software?
Order fulfillment software is a tool designed to help eCommerce businesses manage their order fulfillment process. This software automates the process of receiving, processing, and shipping customer orders.
Is ShipStation an eCommerce platform?
No, ShipStation is not an eCommerce platform. ShipStation is a shipping software designed to help eCommerce businesses manage their shipping process.
What is eCommerce fulfillment?
Ecommerce fulfillment refers to the process of storing, packing, and delivering products to customers who have purchased them online. This process includes receiving and managing inventory, picking and packing orders, preparing shipping labels, and delivering the products to the customers through a shipping carrier.
How does eCommerce shipping software benefit my business?
It saves time and money by automating shipping processes, provides access to discounted shipping rates, and enhances the customer experience by providing tracking information and delivery updates.
Which shipping software is the best for my business?
The best shipping software depends on your specific business needs and priorities, such as cost, shipping carrier options, ease of use, and platform integrations.
Can I integrate eCommerce shipping software with my current platform?
Most eCommerce shipping software offers integrations with popular eCommerce platforms, such as Shopify and Magento.
Can eCommerce shipping software handle international shipping?
Yes, many eCommerce shipping software options offer international shipping capabilities. Some of the examples are Shippo, ShippingEasy, Shipstation and Easyship.
How do I get started with eCommerce shipping software?
Most eCommerce shipping software can be set up and started quickly and easily, with step-by-step instructions and resources provided by the software provider.
