Tag: e-grocer

  • The Business Model And Main Competitors Of Tesco

    Tesco is one of the biggest multinational conglomerate companies in the world, that mainly focuses on grocery and general merchandise retailing. The company has its headquarters based in Welwyn Garden City, England. It is now said to be the third-largest retailer in the world if measured in terms of its gross revenue, while if the conglomerate is measured based on its total revenue it stands in the Ninth spot in the world.

    There is no doubt when we say that Tesco is the market leader of groceries in countries like Hungary, Thailand, Ireland and the UK. In the United Kingdom, the company is known to hold over 28.4% of the overall market share. Besides that, it also has its outlets in seven countries of continents like Europe, North America and Asia. Tesco is probably one of the most recognizable retail names in the United Kingdom especially when it comes to grocery shopping.

    But what you may not know is that the company also completes with other retailers like convenience stores and general merchandise. The British conglomerate has made a name for itself through organic growth and most notably through a series of strategic acquisitions it’s acquired and its subsidiaries since it was first created. The Tesco business strategy believes in expanding into a combination of acquisitions of new stores, retail services and adapting to the needs of consumers.

    The main aim of the Tesco business model is to serve the customer not just in the UK but around the world and make them happy. This is more cost-effective for the business than acquiring new ones. According to some studies, the company’s record-breaking sales is said to be more than £1billion a week and which was better than the expected annual profits of over £3.4billion for 53 weeks to 28 February 2010, despite the impact of the global downturn.

    In the UK, Tesco currently has more than  2,200 stores that can range from the large Extra hypermarket style stores to other small-sized Express high street style outlets. Tesco online success is due to the expansion of its customer base via its online website and app through which it attracts more than a million regular customers and sells a huge variety of original product categories when it comes to groceries. Tesco digital marketing strategy is also responsible for making its customers return.

    While its general merchandise sector has now diversified and has its foothold in industries such as banking, insurance services, electrical consumer goods, telephone gadgets and quality airtime. This article will tell you just how Tesco business model made the company so successful and will also contain Tesco competitors analysis.

    The Business Model of Tesco
    The Four Components of Tesco Business Model
    What is Unique about Tescos Business Model?
    Key activities of Tesco
    The value proposition of Tesco
    The Main Competitors of Tesco
    Frequently Asked Questions


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    The Business Model of Tesco

    Tesco is one of the largest commercial and grocery store chains in the world, while the Tesco online market share is the largest when we regard the European market. Not only is Tesco marketing strategy and business model very successful in terms of selling its products but it’s also known to be extremely unique and professional in its ways of handling business and further possibilities. The Tesco business model is designed in a way wherein the company buys, moves and sells its various products and services to their customers to get insight in order to do a bit better each time.

    Tesco business model focuses on four major components. The first step to Tesco business model analysis is in bringing in more feedback and insights into what customers want and try to understand their needs. By doing that Tesco can sell and distribute their products and services to their customers. The business model of Tesco is flexible, as the company is also willing to adjust or and improve its four components to accommodate the different types of customers that shop with them, this process also makes their shopping experience better and easier.

    The Four Components of Tesco Business Model

    Product

    The Tesco model offers its customers quality products that are developed by their Product team. Tesco company products are said to be of high quality because its team has an absolute focus on fair, transparent, mutually beneficial relationships with suppliers. The Product team works with our suppliers to source the best possible range of quality products that meet and anticipate our customers’ needs.

    Channels

    Tesco online success is because the company brings the best products to customers even through its online portals. Tesco online business model works through a range of channels from small shops to large shops and also focuses on growing their online business. As part of improving our offer, the company is investing in making our channels even more efficient and convenient for our customers.

    Customers

    Tesco business relies on serving its customers and its business model has customers at its core. We listen to our customers and act on what is important to them to deliver the best shopping trip: price, service, range and availability.

    Reinvest

    The main focus is to improve Tesco for customers. With the Tesco strategic plan 2021, the company aims at becoming more efficient and reinvesting some of the savings we make to improve the shopping trip. The reason for this reinvestment is clear, the better a job we do for customers, the more we will improve sales; the more our sales improve, the more we can reinvest.


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    What is Unique about Tescos Business Model?

    Tesco has is one of the most unique business models when you analyze its rapid expansion first throughout the United Kingdom. It has expanded its footprint over the whole Eastern European area especially along the side of Ireland and Scotland. Tesco gains its large number of stores by simply buying off other small-sized stores in large quantities and also by purchasing the midsized grocery store chains.

    This way instantly resulted in Tesco gaining numerous new stores, which were then connected with one business transaction. So what makes Tesco different from competitors? These are some unique factors about Tesco business model are:

    Buying huge quantities of produce to then sell cheap

    Everyone knows that the more someone buys from a product, the cheaper the product will become. The company maintains highly competitive prices up to the point where it has started to self-produce most of its grocery products in order to become even cheaper and give way to further specialization.

    The company is self-producing

    Tesco has also been extensively successful because it’s been producing its own grocery products in its own factories for a long time now. This way it can work at way lower rates than its competitors who do not have the means to produce their own goods. The company has become so successful in terms of self-producing its goods that these days it’s also been dealing with the production of premier quality products which are sold under Tesco’s brand name.

    It has Online gateways

    Tesco has opened its website and app through which it has been selling its products online with massive success especially in countries like the UK and other countries throughout Europe. Many people are not aware that this creates a unique situation as Tesco is the only chain of its kind in Europe that could keep its online shopping system successful and profitable.

    Increasing the number of stores

    Tesco has started to diversify and increase its stores, in order to make its services products more widely available for a larger crowd of people. This way, one doesn’t need to travel to another city or town whenever they want to shop at a Tesco. It’s enough to pop in for a quick shopping in a Tesco Express or in a Tesco Metro which was established for this exact reason.  


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    Key activities of Tesco

    When you do a Tesco market segmentation analysis, you will find that these are the main segments that the company focuses the most on.

    • Procurement
    • Pricing
    • Marketing
    • Customer federalization
    • Diversification
    • Buying and selling consumer goods
    • Effective distribution system
    • Analyze consumer demand
    • Warehousing and logistics

    The value proposition of Tesco

    Tesco business strategy covers all segments of the market like:

    • One-stop shopping place
    • Good prices
    • Complementary services
    • Wide range presence and selection
    • Variety combined
    • 24/7 shopping experience
    • Safety
    • Convenient online shopping
    • Business diversification (telecom, gas station, banking and photo)

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    The Main Competitors of Tesco

    Tesco’s competitors are Sainsbury’s, ASDA, Waitrose and Morrison’s. These four companies are called the Big Four in the United Kingdom. Tesco competitors analysis shows you how over the past few years, grocery companies like Aldi and Lidl have started to grow exponentially and become strong competitors to Tesco.

    The conglomerate also competes with the local convenience stores, which are slowly gaining popularity as they cater to customers based on their different tastes. The local convenience store market is highly fragmented.  According to a research done, in the U.K. grocery market leader because it has 26.9% of market share, while Tesco main competitors is Sainsbury’s followed by ASDA, which have 15% and 14.1% of market share respectively.

    ASDA

    Asda logo
    Asda logo

    ASDA is a British supermarket chain that is one of Tesco main competitors. The company was founded as a joint venture between the Asquith family and a Yorkshire company known as Associated Dairies back in 1949. The company was earlier a major subsidiary of Walmart until 1999 but was later brought over by Zuber and Mohsin Issa and TDR capital in 2021.

    So far Asda is known to have over 635 retail locations, more than 584 of which are supermarkets. Besides being one of the top grocery company in the UK, it also operates larger format superstores, which sells clothing and furnishing in addition to groceries. ASDA’s competitive strategy aims at keeping its prices low and improving its store layouts and online sales channel so it can easily revolve according to the shopper’s habits.


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    Sainsbury

    Sainsbury logo
    Sainsbury logo

    Sainsbury is one of the top Tesco competitors in the UK. Sainsbury was founded in London England in 1869. Like Tesco, Sainsbury also has its foothold in industries such as in the logistics, wholesale and retail distributor’s space. But compared to Tesco, Sainsbury’s is said to generate over $47.3 billion less revenue. Its efforts in its marketing have led the company to become the second-largest grocery chain in the United Kingdom, it currently has 1,415 locations across the country

    The company to charges a premium for grocery products, though price reduction has been an important element of its recent competitive strategy and this is why Sainsbury is tesco’s biggest competitors. To increase customer engagement, Sainsbury’s is experimenting with different store layouts, expanding its offering to general merchandise categories and promoting its in-store banking services. ‌‌  

    Morrisons

    Morrisons logo
    Morrisons logo

    Morrisons is another top contender for Tesco which is headquartered in Bradford, England. The company was founded in 1899 and is in the Hypermarket and Supercentres industry. The company has more than 492 supermarkets and has over 50 convenience stores. Morrisons operates 18 plus food manufacturing facilities, it also has eight distribution centres, and directly engages farmers to get fresh and good quality poultry, meat and produce.

    Morrisons is a tesco competitor because it is working towards making improvements in its stores along with its vertically integrated structure while reducing everyday prices. The company aims in creating a more balanced approach to promotional pricing is also an important element of the strategic price review. Morrisons has recently adopted a new strict capital expenditure budget, Which is why most of the new stores opening are in the smaller convenience format.


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    Aldi

    Aldi logo
    Aldi logo

    Aldi is a top Tesco competitor and a popular German grocery chain which have its headquarters based in Essen, Germany. It operates in over 10,000 stores in 20 different countries. Aldi is one of the top discount grocers in the whole of Europe. This Tescos competitors offers low priced grocery items with a disproportionately high private label offering. Similar to Tesco marketing strategy, Aldi does not accept manufacturer coupons but does offer huge discounts on groceries. Besides that, it holds Aldi holds weekly specials on general merchandise products.

    Waitrose

    Waitrose logo
    Waitrose logo

    Waitrose is one of tesco’s biggest competitors and another British grocery supermarket chain. The company was founded in 1908 and has its headquarters based in London, England. Like Tesco, Waitrose has a foothold in industries like logistics, wholesalers and retail distribution space. Waitrose operates in over 336 locations most of which are supermarkets. Some supermarket stores include restaurants that serve hot foods, while other locations specialize in general merchandise in addition to food.

    Conclusion

    Tesco is one of the biggest supermarket chains in the whole world because of its innovative business strategies. Tesco is a brand in itself as it has its own factories and its online shopping comes with benefits. Tesco has its own brand of mobile phones and telecommunications, besides that, it also has its petrol stations which add to the fact that tesco has been succefull in not just the grocery sector but other industries too. And these factors are what makes tesco different from competitors.


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    Frequently Asked Questions

    What is Tesco?

    Tesco is one of the biggest multinational conglomerate companies in the world, that mainly focuses on grocery and general merchandise retailing.

    What is Tesco’s business strategy?

    Tesco’s main business strategy is aggressive expansion into overseas grocery markets.

    What makes Tesco a successful business?

    From the analysis of the 4Cs ( which are Customer Benefit, Customer Cost, Customer Communication and Convenience) marketing strategy used by Tesco.

    Who are Tesco’s main competitors?

    Tesco main competitors are Sainsbury’s, ASDA, Waitrose and Morrison’s, which are often called the Big Four in the United Kingdom.

    Is Tesco multinational?

    Yes, Tesco is a multinational conglomerate as it is into different industries like banking, telecommunication, insurance, etc.

    Who are the Tesco competitors in India?

    The Tesco competitors in India are Big Bazaar, Dmart, Reliance Fresh, Spencers Retail, Hypercity, Star Bazaar, etc. as they provide groceries at cheaper prices.

  • Saurabh Kumar – Why is Grofers cofounder leaving the company?

    Saurabh Kumar who is the co-founder of the online grocery e-commerce platform Grofers has announced that he would be leaving from the company. In this article the let’s look at the reason, Why Saurabh Kumar is leaving the company.

    Grofers Cofounder – Latest News
    Saurabh Kumar on stepping away from Grofers
    Reason Saurabh Kumar is stepping away from Grofers
    Albinder Dhindsa’s words
    Future plans of Grofers
    FAQ

    Grofers Cofounder – Latest News

    The company was found almost 8 years back and Saurabh Kumar has been serving the company since then. He had conveyed it through an email that he had sent his employees.

    He had conveyed to his employees that he will no longer continue in the company’s day to day functions but added that he would continue to be the shareholder and a board member of the company.

    Saurabh Kumar on stepping away from Grofers

    In the email sent to his employees, Saurabh Kumar had conveyed that when I look back into the past 8 years and consider what we have achieved I feel proud and said that they should also feel the same. He added that the company has gone through a lot of ups and downs and said that we have faced them together and have always come out of it together and stronger.

    He added that all these were possible because of the hard work and sacrifices of the employees and said that whenever they had their backs to the wall, the support and strength of the employees had given him the courage and added that he doesn’t know a life outside Grofers.

    Reason Saurabh Kumar is stepping away from Grofers

    Saurabh Kumar had conveyed in the email that most of his learning and growth had happened in the company and added that he has been reflecting on his life and personal ambitions for a while. He conveyed that he wanted to wander again and the reason for stepping away from the position is considered to be the outcome of it.

    He had also conveyed that he was looking forward to building something fun and exciting and conveyed that some things are cooking. He added that it would take some time and we will have to wait for it to take shape.

    Albinder Dhindsa had conveyed that Kumar had been wanting to invest in his own personal evolution over the past 6 months. He also added that driving deeper had convinced him that there is another area where he could have a huge impact and that he could build it from scratch.

    Albinder Dhindsa on Saurabh Kumar Stepping away

    The co-founder and Chief Executive officer Albinder Dhindsa have conveyed that the exit of Saurabh Kumar from the firm is an end of an era for Grofers. He added that Kumar was an incredibly humble and grounded and had always reminded him of how fortunate and lucky he was to have built Grofers with him in a zone of no ego and no second guessing.

    He added that Kumar is not only a co-founder but also a friend, support system, a brother and a family to him. He added that he was fully supportive of his decision and wherever that would lead him in his journey.

    Retail sales of Grofers
    Retail sales of Grofers

    Future plans of Grofers

    The exit of the co-founder from the company is when the e-grocer is close to having closing an investment deal with Zomato which is estimated to be around USD 100 million. The investment is considered to be part of a large financial round and is expected to value the online grocery firm at around USD 1 billion.

    Grofers were in plans to list the company on the tech index Nasdaq but now the company has been said to have cancelled the plans of IPO and has decided to remain private. The move is considered to have come at a time where there is a huge competition and an increased demand in the market.

    Conclusion

    Saurabh Kumar still holds around 3.5 % in the firm and will still remain as one of the directors of the firm. He will not be part of the day to day activities of the company but will remain to be the shareholder and a member of the board of directors of the company.

    FAQ

    Who invested in Grofers?

    Zomato is in funding talks with Grofers to invest around USD 100 million.

    When was Grofers founded?

    Gofers was founded in 2014 by Albinder Dhindsa and Saurabh Kumar.

    How do Grofers make money?

    Grofers generates revenue through merchants. They charge a small percentage for every sale they get for them.

  • Steps Taken by Online Food Delivery Startups amid CoronaVirus Outbreak

    The Coronavirus or COVID-19 which started last year in December in Wuhan, China has impacted the global economy and no industry sector has remained immune to it. All businesses, startups and industries across the globe are coming up with safety measures to deal with the virus like asking employees to work from home, avoid social gatherings, etc. Foodtech startups are no exception to this.

    Top Indian food delivery platforms Zomato and Swiggy together deliver an estimated 2.6 million orders every day. But they have taken multiple measures to deal with the situation. These measures ensure the safe food delivery considering the safety of delivery executive as well as consumers. The measures are helping these startups to keep operations going and to reduce any negative impact on consumer deliveries

    Foodtech Startups to Follow Hygiene Practices

    Indian foodtech startups Swiggy and Zomato have announced several safety measures in an effort to combat the novel coronavirus. While the Bengaluru based foodtech unicorn Swiggy already sent an email to all its consumers how they are taking the different measures to cope with the situation. Zomato soon followed suit with safekeeping measures of its own like contact-less delivery.

    The main focus of the announcements is to inform people about different measures that food delivery platforms are taking to ensure that their delivery partners follow all the safety and hygiene guidelines approved by the Ministry of Health and Family Welfare(MoHFW). They also announced that the consumer will now have the option of choosing to ask the delivery partner to leave the food at their doorstep. Some startups are also offering insurance and financial support to delivery staff in case they are infected with the virus

    There are certain directives that these startups are following. They ensure that the crew member who assembles the food, the one who packs food and the delivery executive do not touch the food with bare hands and take all possible precautions to ensure hygiene. The delivery packets are sealed and delivered by a runner who drops the order at a pre-appointed spot usually outside the door and then watches from a safe distance while you pick up your order and go back inside.

    Co-founder and CEO of Zomato, Deepinder Goyal explained this through a tweet that “A consumer can now choose for this option through our ‘delivery instructions’ feature.” An app update over the weekend will make this explicitly clear to everyone.” Through this option, the delivery partner will keep the delivery parcel on a clean surface outside the door. When the consumer receives a photo of the delivered food, the consumer can then pick up the package at their convenience.

    As India prepares to face the current health crisis, Westlife Development, the company that owns and operates McDonald’s restaurants in West and South India, has launched contactless delivery service to deliver food to the customers’ doorstep. According to the company, McDonald’s India is ensuring that food reaches customers without being touched by bare hands and delivered safely with by following social distancing measures.

    “Our customers’ safety has been and will continue to be our top priority. On one hand, we have increased the safety and hygiene processes at our restaurants. On the other hand, we are ensuring contactless delivery to retain consumers’ trust in McDonald’s. Both our consumers and the industry look up to McDonald’s for path-breaking initiatives and contactless delivery,” said Smita Jatia, managing director of Hardcastle Restaurants.

    Online Food Deliveries Declining Fast

    Unfortunately, even after adopting the hygiene practices, online food delivery has seen huge fall in demand. Online food delivery orders for Zomato and Swiggy have dropped 70% in the last 10 days as customers step back and top restaurants shut shop during lockdown induced by the Covid-19 virus outbreak. The reason behind this is that people do not want to perform any practices, which in any way, can expose them to the virus.

    Their investors revealed that even before the lockdown, the orders had started declining. In the first two weeks of March, food delivery orders declined 20%. When lockdown was imposed, Swiggy and Zomato said about 60 to 70% of its cities would be shut for food delivery including few prominent ones. As a result, steady state of 2.5 million deliveries a day, the deliveries have fallen down quickly. In the last 10-15 days, online food delivery orders have dropped 70% to under 1 million a day.

    But considering food delivery startups, the Grocery delivery apps are in demand more than ever not only in India but in many countries during this health crisis. As many countries are under lockdown, the governments are asking people to strictly avoid getting out of their houses to maintain social distancing. Hence, majority of the people are relying on the Grocery delivery apps to avoid social gatherings.

    As the COVID-19 pandemic spreads across the countries, grocery delivery apps have begun seeing record numbers of daily downloads, according to new data from app store intelligence firm Apptopia. The firm said that online grocery apps like Instacart, Walmart Grocery and Shipt hit yet another new record for daily downloads for their respective apps.

    Typically, these apps see tens of thousands to as many as 20,000+ downloads per day. But on April 12, Instacart saw more than 38,500 downloads and Walmart Grocery saw nearly 54,000 downloads. Experts told the delivery strategies need to be better optimised at this time of uncertainty. Considering grocery is in high demand, this makes sense for all players involved in it.


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    Zomato & Swiggy will also deliver Groceries Now

    In India too, Grofers, BigBasket and other grocery delivery apps have seen a boom in demand over the past week on the back of panic buying. As many consumers are stuck at home, they are heavily relying on these online grocery stores offering doorstep delivery. Seeing these demands, many foodtech startups are also turning towards these grocery sales to earn some revenue.

    Food-delivery and restaurant discovery app Zomato has decided to try hands at the grocery sale as the category sees a major demand amid the Covid-19 outbreak. The Gurugram-based startup Zomato has decided to partner with e-grocers, Grofers and BigBasket, to sell food products and essentials on its platform by facilitating their deliveries.

    Online Grocer Delivery or E-grocer
    Zomato & Swiggy have started to Deliver Grocery in Major Cities

    Zomato has begun delivering grocery in more than 80 cities in India. Users can access this service by downloading the Zomato app and visit the Zomato Market section. Zomato Market identifies nearby grocery stores that are available and open for delivery. They have started grocery delivery in 80 plus cities across India to help with the supply of essentials.

    CEO & founder of Zomato, Deepinder Goyal said, “Our delivery network in the country is the second best after India Post. Thus, we are ensuring that in every effort we put it to good use to serve the community. We would like to thank the government authorities, grocery stores, FMCG companies and other startups that have come forward to partner with us and support the community in this endeavour.”

    Apart from its grocery deliveries, Zomato has also extended paid Zomato Gold memberships by two months at zero additional cost. This new extension is valid in India, UAE, Australia, Indonesia, Philippines, Lebanon, Turkey, New Zealand, Portugal, and Qatar.

    The food delivery app Swiggy is also not behind in this league. Swiggy has announced a new service to deliver groceries through the application. The lockdown has encouraged the company to spread this service to over 125 new cities across India. Swiggy will be providing essential commodities by partnering with numerous national brands.

    Swiggy has launched a hyper local delivery service called ‘Genie’ that will pick and drop items from any local store that is open. The service is currently only available for essentials and even medicines. During the launch of the service in September last year, the service was labeled ‘Swiggy Go’.

    Swiggy will be partnering with Hindustan Unilever Ltd., P&G India, Godrej Consumer Products Ltd., Dabur India Ltd., Marico Ltd., Vishal Mega Mart Pvt. Ltd., Adani Wilmar Ltd., Cipla Ltd to provide essential items across various cities.


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    Conclusion

    Due to lockdown, Swiggy and Zomato are finding it difficult to grow online food deliveries but this has led them to partner with local grocery shops to provide essentials to the people who want to avoid social gatherings. But this has given people a good opportunity to maintain social distancing by ordering groceries from home only.