Tag: Customer survey

  • Best Tea Marketing Strategies and Ideas: Effective Tea Promotion Tips to Grow Your Tea Business

    Marketing can be difficult. However, it’s really not something to stress about when you’re a new business owner. All it requires is time, effort, and a lot of research.

    When you’re getting started you should simply focus on solid strategies that will work versus trying a bunch of things and hoping for one to stick. In addition, it’s easy to get overwhelmed by all the marketing advice out there from people who don’t own a business.

    This is why I wanted to put together this blog post for those who are in the tea business (growing or small) and have no idea what they should be doing or where to start.

    In today’s article, I’m sharing 17 tea business marketing tactics that will get you the most sales and help you grow your business successfully.

    Let’s get started.

    Best Ways to Market Your Tea Business
    1. Develop a Brand Identity, Not Just A Logo
    2. Create a Strong Business Plan
    3. Brand Marketing
    4. Examine Your Competition
    5. Offer Free Samples to Coffee Shops and Yoga Studios
    6. Setup a Stall at Trade Shows And Expos
    7. Make an Appealing Website for Your Tea Business
    8. Make Your Tea Business’ Website Mobile-Friendly
    9. Run Ads for Your Tea Business on Ecommerce Sites
    10. Start A Blog About Your Tea Business
    11. Offer Limited Edition & Exotic Teas
    12. Start an Affiliate Program to Promote Your Products
    13. Get Listed on Amazon and Other Marketplaces
    14. Conduct Customer Surveys
    15. Indulge in Email Marketing
    16. Connect with Tea Enthusiasts
    17. Promote Your Tea Business on Social Media
    18. Packaging, Style, and Accessories

    How to Promote Tea Business

    Best Ways to Market Your Tea Business

    Value of the Global Tea Market from 2018 to 2025
    Value of the Global Tea Market from 2018 to 2025

    The following are the top seventeen ways in which you can market your tea business and generate more sales:

    What makes a strong brand? A strong brand identity. Brand identity is what gives your business an image, a voice, and an actionable strategy for connecting with your audience. It’s what separates you from the competition.

    I always say that if you want to get more customers, you need to start with a solid brand identity. Everyone wants to work on the logo, but they forget that they need an entire company identity before they build their site and then start building their brand (because why would your potential clients be talking about your brand if there are a ton of other brands just like yours?).

    Have you ever heard the phrase, “Something is only worth as much as someone is willing to pay for it?” It’s true. People pay a lot of money for famous brands. A brand can be a logo, a name, and everything in between. The foundation for building a brand is your identity. Having a good logo won’t mean anything if your audience has no idea who you are so you should focus on creating a solid brand identity to market your tea business.

    2. Create a Strong Business Plan

    You want to succeed in your business, but there are lots of people out there willing to help themselves to your profits. I see two things stopping you from succeeding: a weak business plan and a lack of tea knowledge.

    Some people are so focused on the marketing part of their tea business that they forget about how important a strong business plan is for any business. If you don’t have an idea of how much money you want to make, how you’re going to make it, and what your long-term goals are it’s tough to get in the game.

    A well-written business plan can help ensure your success with every startup. It outlines your goals, establishes short-term as well as long-term targets, and ultimately serves as an ongoing tool to assess your growth. It also highlights weaknesses that could be detrimental to the success of your venture.


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    3. Brand Marketing

    You picked your name, got some business cards, and made a logo and a website. Congratulations, you’re a “real” company! Now it’s time to market that brand.

    When someone visits a tea company’s website, they are looking to learn about the company. Many people will read testimonials and reviews to find out whether they are going to walk into a good situation when they visit the tea shop or if they should avoid the business. There is nothing wrong with promoting your current business on your website. It is important that you are transparent in all of your communications with a visitor.

    4. Examine Your Competition

    You have a great product, but what else does your competition offer?

    You’ve probably heard it time and time again, “Know your competition”. If you’re not looking at what your competition is doing then how are you going to beat them? Every business owner strives for their own unique selling proposition but you also have to ensure that something still makes you stand out from your competitors.

    By checking out the competition, you can find out more about your industry, discover trends, and identify some sweet marketing opportunities.

    5. Offer Free Samples to Coffee Shops and Yoga Studios

    When it comes to marketing your tea business, you need to think creatively. So many businesses try the same strategies and rarely see any growth in their sales or brand awareness.

    Offering free samples can be a great way to get your tea business in front of people. When people try free samples and like them, there is a high percentage of chances that they will buy that product. By offering free samples, you can earn long-term customers for your tea business. So start talking with your local shops and give them free samples for your business’ marketing.

    6. Setup a Stall at Trade Shows And Expos

    Most people make the mistake of not taking advantage of a captive audience. Since Indian consumers love to enjoy tea from stalls, you can take your tea cart to the mall or festivals. Also, you could find local stores that would let you set up a little shop on the sidewalk in front of their business. The point is your customers will remember you once they try your tea in person.

    Tea Production in India
    Tea Production in India

    7. Make an Appealing Website for Your Tea Business

    A good website can make all the difference for a tea business. It’s one of the first places people will search for your products and read about what you do. Even when people are not buying from you, your website still remains a source that they can visit to get the information they want or need. If you want to sell more teas, you need a good‐looking, functional website that will turn visitors into sales. The key is to think of ways that a customer can immediately contact you, find out if you offer their favourite flavour, or discover new ways they can use your products.

    8. Make Your Tea Business’ Website Mobile-Friendly

    The average person checks his or her smartphone almost 150 times a day. That’s over 9,000 times per month. Think about it, fans and customers are looking for your business every time they grab their phone as it vibrates in their purse or pocket.

    Lots of people are shopping on the go. Mobile devices are often their first choice when they’re looking for a product or service to buy. But don’t confuse mobile marketing with mobile-friendly websites. Mobile-friendly websites will work for any device, not just ones that use smart technology. Thus, another great way to promote your tea business is to make your website mobile-friendly and if possible have a mobile app too.


    How to Start a Profitable Tea Stall Business in India: Earn ₹1,000/Day
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    9. Run Ads for Your Tea Business on Ecommerce Sites

    This is also one of the best ways to market your tea business and generate more sales. Running online ads can be a very effective form of paid marketing. When used correctly, eCommerce ads are a way to drive sales to your store and generate more traffic in the process. There are plenty of ways you can use ads on eCommerce sites to get the most out of them.

    10. Start A Blog About Your Tea Business

    Another amazing and popular way to market your tea business is to start a blog. You can write about things like how to brew the perfect cup of tea, why your tea blends are unique, etc. In this way, you will be able to reach a larger audience and develop a connection with them.


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    11. Offer Limited Edition & Exotic Teas

    If you love tea as much as we do, then you probably know that there are many different types of tea like green, white, black and oolong to rooibos, mate, pu-erh, and many more. You may also know that the world of tea extends beyond the typical options found in most grocery stores. There are many other varieties that are harder to find in your local market but can be uncovered by visiting a tea shop that deals in specialities or you can also look for them online. So, another great way to market your tea business is to offer some limited edition and exotic teas.

    12. Start an Affiliate Program to Promote Your Products

    Some of these strategies might sound familiar, but that’s because some aspects of the business have stayed the same over time. Affiliate marketing is an old strategy which you can implement to market your tea business and generate more sales.

    It’s no secret that social media can be a great way to promote products, but it’s not all about the likes. Creating an affiliate program is a fantastic way to get people to promote your stuff all over the web.

    13. Get Listed on Amazon and Other Marketplaces

    Amazon and other marketplaces are a great way to expand your tea business. Being able to list your products on the largest search engine in the world will mean you get more exposure, more sales, and more customers willing to buy from you.

    14. Conduct Customer Surveys

    Customer surveys are one of the most important tools to understand your customers and also improve your business. A survey helps you find out what your customers think about your products or services, what they’d like to see from you, and what they would want you to improve on. This will help you come up with a strategy to meet their needs better and retain them as loyal customers in future. There are different types of surveys that you can create depending on your business needs. This way you will be able to understand your customers better which in turn will help you to market your tea business better.

    15. Indulge in Email Marketing

    The email channel is still the most used for marketing and customer communication. Driven by customer preferences, this remains one of the cornerstones of any B2C or B2B initiative within a company’s marketing program. Therefore, it is wise to indulge in email marketing when it comes to marketing your tea business.


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    16. Connect with Tea Enthusiasts

    Another great way to market your tea business is to connect with tea enthusiasts. These people will not only be interested in becoming your loyal customers but will also help you gain new ones. With blogs, social media and a number of tea forums out there, it’s easier than ever to get in touch with your target audience and come up with possible leads.

    17. Promote Your Tea Business on Social Media

    Tea Trunk - Tea Business Account on Instagram | Tea marketing Strategy
    Tea Trunk – Tea Business Account on Instagram | Tea Marketing Strategy

    Gone are the days when your business was only advertised on the radio and TV. Now, social media channels have become the new marketing buzz when it comes to advertising a tea business and helping to spread awareness about your products.

    Social media is not just a space where people post selfies and share photos of their cats anymore. Now, more than ever, social media is a platform for businesses to reach an audience and promote their products.
    Social media has revolutionized how companies advertise and market their products. Today, you can use social media as an effective tool to build your brand, drive sales, and increase awareness about your company or product. These websites are a great way for small businesses to reach new audiences and promote their company with little cost or effort required.

    There are a lot of popular social media platforms such as Facebook, Instagram, Twitter and Youtube. These sites give businesses access to billions of potential customers and allow them to reach those people in an extremely cost-effective manner.

    Read on to discover how you can use social media to promote your tea business and give your marketing efforts a boost!

    • Take advantage of Instagram influencers to help promote your tea business

    People love free food. And if you own tea business, why not send free samples to bloggers and influencers in your target market who might tell their audiences about you?

    Food bloggers and influencers on Instagram are perfect for sending free samples of your tea products. They are very popular among their followers, and they love to try new foods. They will often post photos of them tasting the teas they receive, which is a good way to create some buzz around your teas.


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    • Create dedicated pages on Facebook and Instagram for your business

    Creating dedicated pages on Facebook and Instagram for your business helps you to reach out to your existing followers and let them know about the new changes happening in your business. Remind them that the new page is where they should be going for all things related to your teas.

    Shahab Zargari, CEO of Pinnacle Foods UK, owns a tea company called 17 Tea. He recently told Entrepreneur Magazine that this is the best business marketing idea for 2021, To acquire leads and increase your sales, create pages for your product on Facebook and Instagram and fill them with quality content.

    • Start a YouTube channel for your tea business

    YouTube is one of the best social media platforms to get started with. You can create videos on anything you like. For example, if you are starting a tea business, you can begin by making short videos about certain health benefits of tea. As you make more and more videos, it will be easier to gain subscribers and people would come back to watch the new video every time you will upload one. This way people can learn a lot from your YouTube channel and thus, a great way to market your tea business.

    • Send Consistent Messages Across All Platforms (Facebook, Twitter, Instagram)

    A quick and easy way to market on social media is to send consistent messages across all platforms. You want your audience to get to know you quickly, so use a post on Twitter as the caption and include the same photo on Instagram. People tend to like consistency. It makes them feel connected to your business, which will lead you to their inbox!

    18. Packaging, Style, and Accessories

    Now that you have great tea to sell, you need to choose the right packaging. Think about selling an experience, your customers should feel something special every time they drink your tea.

    Offer fun accessories, like unique cups or infusers, especially if you sell loose leaf tea. Make sure they have the tools they need to enjoy it.

    If you have a store, create eye-catching window displays and packaging that attract people to walk in.

    For online tea sellers, focus on creative digital advertising to grab attention and bring customers to your shop.


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    Conclusion

    There are a lot of people out there selling tea. It’s hard to get in front of your target audience without standing out from the crowd. But if you use the above-mentioned tea business marketing tips, you can make your business stand out and build a following that will drive more sales and growth. This is the kind of solid advice you need if you want to build an industry-leading business.

    FAQs

    Is the tea business profitable in India?

    Yes, the tea business is profitable in India because most Indian consumers have a strong taste for it. However, your profit will depend upon the type of teas you are producing and selling.

    How to promote tea business?

    Promote your tea business by using social media, offering free samples, creating attractive packaging, partnering with cafes or influencers, and running online ads to reach more customers.

    Which are the top tea companies in the world?

    Top tea companies in the world are:

    • Tata Global Beverages
    • Unilever
    • Nestle
    • The Republic of Tea
    • Dilmah

    Where is the world’s largest tea market?

    China has the world’s largest tea market valued at over 78 billion USD.

    What is tea business profit margin?

    Tea business profit margins are usually 30%–60%, depending on sourcing, branding, and sales channels.

    What are the ideas of digital marketing for tea business?

    Use digital marketing for your tea business through social media ads, SEO, influencer partnerships, email campaigns, and engaging content to attract and retain customers.

  • The 10 Best Online Survey Tools and Software for 2023

    Customer feedback plays a vital role when trying to manage business insights. Knowing the interests and choices of your customers would not only help you provide them with a better experience next time but, will also let you design better products and business strategies.

    Surveys are the best way to get your customer feedback and understand their opinions. With a number of online survey tools available you can easily approach your customers and collect their feedback. These tools not only let you create and distribute surveys but also help you evaluate the responses to understand customer expectations.

    However, every business has different needs, and hence, choosing the right tool that caters to your business requirements is extremely important. Today, we have brought you the top 10 online survey tools that will help you know your customers better and grow your business faster in 2023.

    Best 5 Online Survey Tools to Check Out

    How to Choose the Best Online Survey Tool?

    The performance of a survey tool is gauged by the amount of information it is able to extract through open-ended questions. The traditional close-ended questions are easy to tabulate but can only collect minimal information. The modern generation survey tools use AI and NLP to clean and organize the gathered information in real-time which would manually take days.

    With the overwhelming number of online survey tools available in the market choosing the right one can be difficult. While deciding which is the best online survey tool for you, you must have a good idea about your requirements as well as your budget. There are tools available for free but they only have limited features embedded, on the other hand, you have tools loaded with every feature you require but are expensive to use.

    Other than this you must also pay close attention to the three basic steps of surveying i.e. creation, distribution, and evaluation while reviewing a survey tool. The tool must be reliable and should provide the best features, as per your business needs, for all three steps.


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    10 Best Online Survey Tools for 2023

    SurveyMonkey
    Typeform
    Jotform
    Google Forms
    Zoho Survey
    Sogolytics
    SurveyPlanet
    SurveySparrow
    Alchemer
    Qualtrics

    SurveyMonkey

    Rating 4.6/5
    Founded in 2009
    Best suited for Best for Survey Reports
    Free Free Trial and Free Plan

    SurveyMonkey – Best Online Survey Tool

    ‌One of the leading survey tools, SurveyMonkey has over 40 million registered customers including 95% of the Fortune 500 companies. This is the best tool if you are a scaling business and need a survey tool that is simple with an easy interface and basic functions.

    It is a flexible online survey tool that lets you design and customizes surveys from the scratch without having any coding experience. It allows you to run the survey and collect feedback via multiple channels such as web links,  mobile chats, social media platforms, emails, etc. It has a basic analytics dashboard.

    This tool uses word cloud and sentiment analysis to break down text responses. After analyzing results it also exports and integrates data.

    Pros:

    • It is free to start with surveys with up to 10 questions
    • Offers 100+ expert templates with sample questions
    • Deeper data analysis through multiple integrations

    Cons:

    • The free plan does not allow you to access the collected data
    • Successive price hikes have made it expensive to use

    Pricing Plan:

    SurveyMonkey Basic plan is FREE. And, its subscription plans are divided into two versions i.e. individual and team. They also have an Enterprise plan, you can also request a demo to get custom pricing.

    Pricing details of Individual Plans:

    Individual Plans Monthly Price Annual Price
    Premier Annual ₨ 4,999 / month ₨ 59,988 billed annually
    Advantage Annual ₨ 1,999 / month ₨ 23,988 billed annually
    Standard Monthly ₨ 899 / month NA

    ‌Pricing details of Team Plans:

    Team Plans Pricing
    Team Advantage ₨ 1,550 / user/month, billed annually
    Team Premier ₨ 3,800 / user/month, billed annually
    Enterprise Custom Price


    Top 6 Signs Your Business Needs An Appointment Software
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    Typeform

    Rating 4.7/5
    Founded in 2012
    Best suited for Best for neat user experience
    Free Free Trial and Free Plan

    Typeform – Online Survey Software

    It is an uncomplicated survey tool with advanced design options. Instead of complex questionnaires, it follows a completely different approach to feedback collection. It helps you design surveys, polls, quizzes, and forms that are visually engaging and fun to answer. Also, these are easy to run and can be distributed through multiple channels like email, chats, web apps, etc.

    Typeform focuses on user experience and interaction for better responses. The surveys developed by Typeform have an average of four times the completion rate in comparison to the standard industry rate.

    While the free plan lets you collect around 10 responses per month, the professional plan gets you 500 responses along with unlimited logic jumps, conversion tracking, and HubSpot integration.

    Alongside surveys, Typeform also deals with video apps for face-to-face conversations and no-code chatbots.

    Getting started with Typeform

    Pros:

    • Multiple readymade survey templates with customization options.
    • Break down responses and prepare sharable reports.
    • Scalable pricing and excellent customer service.

    Cons:

    • No protection against bots.
    • Customer support can be improved.

    Pricing Plan:

    Typeform offers one FREE plan and 3 paid plans i.e. Basic plan, Plus plan, and Business plan. Pricing details of each plan are given below:

    Plans Monthly Price Annual Price (save 16%)
    Basic 29 USD / month 25 USD / month
    Plus 59 USD / month 50 USD / month
    Business 99 USD / month 83 USD / month


    Try Typeform for FREE

    Jotform

    Rating 4.6/5
    Founded in 2006
    Best suited for Best for survey templates
    Free Free Trial and Free Plan

    Jotform – Online Survey Builder

    Jotform is an online survey builder recognized for its ease of use and intuitiveness. It is a coding-free solution that helps you to generate leads, distribute and analyze surveys, collect payments, and much more. It has over 100 survey templates and a drag-and-drop survey creator. It helps distribute surveys via shareable links or as website embeds.

    It also has a smart, easily fillable PDF form creator with an option to pre-fill the forms. All its plans have an inbuilt feature for table creation.

    Pros:

    • Design and distributes specific forms.
    • Payment collection feature.
    • Inexpensive and easy to use.

    Cons:

    • Limited technical support.
    • Poor customer service.

    Pricing Plan:

    Jotform offers an unlimited free-to-use plan that lets you collect around 100 submissions, there are other paid plans for which the limit and features extend with the price. A special 50% discount is also available for educational institutions and NGOs. Pricing details of each plan are given below:

    Plans Monthly Price Annual Price
    Starter $0 $0
    Bronze $19.50/month $234/year
    Silver $24.50/month $294/year
    Gold $64.50/month $774/year


    Try Jotform for Free

    Google Forms

    Rating 4.7/5
    Founded in 1998
    Best suited for Best for 100% free surveys
    Free Free Plan

    Google Forms – Free online survey software platform

    ‌Google Forms is a free online survey software platform that lets you create, edit, and share surveys and forms over the Internet. It is one of the best choices if you do not require some kind of exotic or complicated reviews or feedback from your customer. The simple templates make it easy for the user to respond. These are available for free as a part of G Suite for business plans or personal editions and do not require specific skills for the survey conductor or responder.

    The designs of surveys are customizable. The responses are saved in Google sheets automatically, which can easily be transferred into excel format later. You can also gather real-time information and charts from the platform.

    Pros:

    • Very easy to use.
    • These are available absolutely free of cost.
    • Data collected can be synced with other Google products.

    Cons:

    • Very limited template designs are available.
    • Users cannot be tracked easily.

    Pricing Plan:

    You can use Google Forms for free.

    Zoho Survey

    Rating 4.6/5
    Founded in 1996
    Best suited for Best for UI, User Interface
    Free Free Trial and Free Plan

    Zoho Survey – Free online survey software

    Zoho Survey is an easy-to-use online questionnaire and survey-building software. It has a rich array of features but is incapable of handling complex requirements. It has several template options, however, customization options are very limited. The surveys are designed to function optimally on any screen size, making it easier to boost the response rate. This tool enables businesses to obtain feedback through offline surveys, expanding their reach. For ease of use on the go it also offers taking surveys on iOS as well as android devices. Although, a free version of this tool is available, once outgrown you will have to buy the paid version. It allows you to view the responses in real-time.

    Pros:

    1. It also supports offline surveys.
    2. Easily integrates with other Zoho applications.
    3. The mobile app allows real-time monitoring of survey responses.

    Cons:

    1. No support for display logic and question blocks.
    2. The user interface isn’t up to date.

    Pricing Plan:

    Zoho Survey offers a free plan that lets you create unlimited surveys, 10 questions & 100 responses per Survey. It also has three paid plans i.e. Plus, Pro and Enterprise. Pricing details of each plan are given below:

    Plans Monthly Price Annual Price
    Free $0 $0
    Plus ₹800/month ₹600/month, billed annually
    Pro ₹2,500/month ₹1700/month, billed annually
    Enterprise ₹5,700/month ₹3900/month, billed annually

    Sogolytics

    Rating 4.7/5
    Founded in 2009
    Best suited for Best for quizzes
    Free Free Trial and Free Plan

    Sogolytics – Online Survey Tool

    It was previously recognized by the name SoGoSurvey. It is a feature-rich, easy-to-use online survey tool with top-notch reporting options. It has a variety of plans that can be customized to fit any business size.

    Whether you are in need of quizzes, customer feedback, or other surveys, this tool lets you create them easily. It is a mobile-friendly platform that has strong data security, intuitive UI, in-depth analytical reports, and great customer support.

    It is capable of including pivot tables in the records and also offers bulk editing mode. The data storage is secure with SSL encryption. It also has the option to embed audio, videos, images, or descriptive texts in the surveys to help the user understand the context.

    Pros:

    • It has features for working with multiple surveys such as a dashboard, merging, or reporting canvas.
    • Various question types are available such as text boxes, multi-select, radio buttons, etc.
    • Advanced support options are also available.

    Cons:

    • Display logic questions limit re-ordering.
    • Help resources are not strong.

    Pricing Plan:

    Sogolytics offers a free plan that lets you create unlimited surveys. It also has four paid plans i.e. Plus, Pro, Premium, and Enterprise Feedback. Pricing details of each plan are given below:

    Plans Monthly Price Annual Price
    Plus $25 USD/month $299 Annually
    Pro $66 USD/month $788 Annually
    Premium $99 USD/month $1188 Annually
    Enterprise Feedback Custom Plan Custom Plan


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    SurveyPlanet

    Rating 4.8/5
    Founded in 2011
    Best suited for Best for customized surveys
    Free Free Plan

    SurveyPlanet – Online Survey Software

    This tool has an essential user interface with a clean and well-spaced layout. It offers 30+ language options allowing you to gather insights from a larger number of customers. The surveys can be embedded on your site, circulated on social media, or sent through emails to get a response. Surveyplanet offers an intuitive platform for creating and analyzing surveys, as well as exporting data. Businesses can use this online survey tool to create customized surveys such as brand development, market research, exit interviews, job application forms, etc. You can view a live version of your survey while you are creating it on the same page.

    Along with unlimited surveys and questions, it allows you to get unlimited responses even on the free plan. Although it supports skip logic, it does not support display logic, piping, or masking.

    SurveyPlanet Tutorial

    Pros:

    • Clean and minimalist user interface.
    • It is quite an affordable tool.
    • Also provides an overview of branching questions.

    Cons:

    • Limited question types and no support for matrix questions.
    • The panel purchase option is not integrated.

    Pricing Plan:

    SurveyPlanet offers a free plan with a robust set of free features to get you started with your survey. It also offers a paid plan i.e. Pro plan with advanced features such as custom themes, question branching, survey results filtering, and more. Pricing details of the Pro plan are given below:

    Plans Monthly Price Annual Price
    Free $0 $0
    Pro $20 month $180 year

    SurveySparrow

    Rating 4.4/5
    Founded in 2017
    Best suited for Best for Conversational Surveys
    Free Free Trial and Free Plan

    SurveySparrow – Conversational Survey Tool

    SurveySparrow tool offers a conversational approach to surveys i.e. the surveys are engaging with a chat-like experience for the responder. It is easy to use and allows you to create omnichannel surveys, automate feedback processes, and create smart reports post-result evaluation. It also has a customer journey mapping feature.

    SurveySparrow offers multiple types and formats of surveys such as NPS, chatbots, offline surveys, etc. alongside several survey distribution options like email, websites, pop-ups, SMS, and others. Also, it has the option to create templates from scratch.

    Pros:

    • The executive dashboard makes reporting and data analysis easy.
    • Integrations, webhooks, and APIs.
    • The recurring survey feature allows scheduling the re-surveys.

    Cons:

    • 360 assessment and NPS require a separate subscription.
    • Poor customer support.

    Pricing Plan:

    SurveySparrow offers a Free plan that allows 10 questions per survey. It also offers 2 paid plans i.e. Premium plan and the Basic plan with advanced features such as display logic, case management, scoring, and more. Pricing details of the paid plans are given below:

    Plans Quarterly Price Annual Price
    Premium $59 USD per month, Billed Quarterly $29 USD per month, Billed Annually
    Basic $39 USD per month, Billed Quarterly $19 USD per month, Billed Annually


    Try SurveySparrow for Free

    Alchemer

    Rating 4.5/5
    Founded in 2006
    Best suited for Best for Automation
    Free Free Trial and Free Plan

    Alchemer – Online survey software

    Alchemer was formerly recognized by the name SurveyGizmo. Earlier just a simple survey tool it has now turned into a customer feedback management platform. It is a highly capable tool that uses custom coding to accommodate a wide array of tasks.

    Apart from designing and running surveys it also lets you manage your contacts, set up customer feedback workflow, analyze data, and much more. It allows you to run any type of survey and also perform complicated research.

    It offers advanced branching and skip logic features along with multiple survey distribution channels. It also has native integrations including Google Analytics, Google sheets, and Salesforce.

    Pros:

    • It streamlines operations through bulk edit mode.
    • Sophisticated layout and reporting features.
    • Well supported by phones, forums, conferences, and videos.

    Cons:

    • Does not integrate with other tools easily.
    • Poor back-end hosting.

    Pricing Plan:

    Alchemer offers four paid plans i.e. Collaborator plan, the Professional plan, Full Access plan, and the Enterprise Platform. Pricing details of the paid plans are given below:

    Plans Monthly Price Annual Price
    Collaborator $55 per user per month $315 per month per year
    Professional $165 per user per month $1075 per month per year
    Full Access $275 per user per month $1895 per month per year
    Professional Custom Plan Custom Plan

    Qualtrics

    Rating 4.4/5
    Founded in 2002
    Best suited for Best for AI
    Free Free Trial

    Qualtrics – online survey tool

    Qualtrics is a powerful online survey tool extremely suitable for professionals. It has several types of readymade survey templates with more than a hundred types of questions. The key features of this tool include email triggers, logic branching, and display logic that provide a great user experience.‌‌

    It offers over 30 graph types to choose from and also allows you to read real-time web reports as well as export results to CSV or SPSS at your convenience. You can enable the forest or tree view of the surveys using the best-in-class survey flow screen of the tool.

    Pros:

    1. It supports masked or carry-forward answer choices.
    2. Allows editing non-modal questions.
    3. Desktop and mobile questionnaires can be put into synchronized previews.

    Cons:

    • This tool is slightly expensive to use.
    • Does not have the ability to maintain multiple shared reports.

    Pricing Plan:

    Contact the vendor to get a quote.


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    Conclusion

    Customer feedback is the key to a successful business and having the right survey tool is the best way to know your customers better. With its ability to customize the survey questions as per the business and customer requirements, a good survey tool helps you in providing better customer engagement and satisfaction.

    Other than creating surveys that are pleasant for the audience, it lets you distribute the surveys through multiple, relevant, and effective channels as well as evaluate the results efficiently.

    In this article, we have listed the best online survey tools for 2023 with their features as well as pros and cons. We certainly hope this will help you choose the best survey tool for your business.

    FAQs

    What are the top survey tools for 2023?

    The top survey tools for 2023 are currently considered to be:

    1. SurveyMonkey
    2. Typeform
    3. Jotform
    4. Google forms
    5. Zoho Survey
    6. Sogolytics
    7. SurveyPlanet
    8. SurveySparrow
    9. Alchemer
    10. Qualtrics

    What features should I look for in a survey tool?

    When evaluating survey tools, you should look for features such as:

    • User-friendly interface
    • Customizable survey templates
    • Advanced logic and branching capabilities
    • Support for multiple question types
    • Ability to skip or redirect based on previous answers
    • Data export options (such as CSV or Excel)
    • Collaboration and sharing options
    • Robust reporting and analysis capabilities

    Are there free survey tools available?

    Yes, there are many free survey tools available such as Google Forms, JotForm, SurveyPlanet, and Zoho Survey. However, these free tools may have limitations on features and capabilities when compared to paid tools.

    As of 2023, SurveyMonkey is considered to be the most popular survey tool.

    What is the best survey tool for enterprise use?

    As of 2023, Qualtrics, SurveyGizmo, and SoGoSurvey are considered to be the best survey tools for enterprise use.

    How long can I wait before I run my first survey?

    The length of time you should wait before running your first survey depends on several factors, such as the nature of your business or organization, the purpose of the survey, and the resources you have available to conduct the survey. In general, it’s best to run your survey as soon as possible after you’ve established the goals and objectives of the survey, developed the survey questions, and identified the target audience.

    How many team members need access to the survey tool?

    The number of team members who need access to the survey tool will depend on the size and structure of your organization, as well as the purpose of the survey.

    Why should I use a survey tool?

    Survey tools can help you to efficiently collect, analyze, and make decisions based on accurate data, which can ultimately help you to improve your business or organization in various ways.‌‌