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Tag: CRM Tools for Businesses

  • Top CRM Tools & Customer Relationship Management Tools for Startups and Businesses in 2025

    Customers are an important aspect of any business, and it’s a crucial task to maintain a good customer relationship. Customer Relationship Management (CRM) is a system or software that helps businesses manage and analyze customer interactions and data throughout the customer lifecycle. The goal of CRM is to improve business relationships with customers, help in customer retention, and drive sales growth.

    CRM tools are used to store and manage customer data, track customer interactions and interactions, and provide actionable insights to help businesses improve their customer relationships. This can include information about customers’ past purchases, their preferences and behaviors, and any interactions with customer service representatives.

    CRM tools can also include tools for automating and streamlining business processes, such as sales forecasting, marketing campaigns, and lead management. By using a CRM system, businesses can more effectively target and personalize their marketing efforts, as well as improve their customer service and support. As CRM is an essential part of any business, here are the top Customer Relationship Management tools for businesses.

    5 Best CRM software

    The Best Customer Relationship Management (CRM) Tools for Businesses:

    Here is the list of top CRM software tools to fulfill various business needs in 2025:

    S.No CRM Software Key Features Pricing
    1 Zoho CRM Software Lead management, workflow automation, AI-driven insights Starts at ₹800/user/month
    2 Hubspot CRM Free CRM, marketing automation, email tracking Free plan; Paid starts at $20/user/month
    3 Salesforce CRM Highly customizable, AI (Einstein), sales forecasting Starts at $25/user/month
    4 Pipedrive Sales pipeline visualization, automation, reporting Starts at $14.90/user/month
    5 Creatio CRM Low-code customization, sales + marketing + service automation Custom pricing (on request)
    6 Freshsales Built-in phone & email, AI insights, workflow automation Free plan; Paid starts at ₹999/user/month
    7 vCITA Appointment scheduling, invoicing, client management Starts at $29/month
    8 EngageBay All-in-one CRM, email marketing, helpdesk Free plan; Paid starts at $12.74/user/month
    9 Zendesk Customer support, ticketing, omnichannel engagement Starts at $19/agent/month
    10 Apptivo IT financial management, cost transparency, budgeting Custom pricing (enterprise)

    Zoho CRM Software

    Rating 4/5
    Mobile Access Android and iOS
    Free Trial 30 Days
    Zoho Customer Relationship Management Tools
    Zoho Customer Relationship Management Tools

    Zoho CRM is a cloud-based Customer Relationship Management tool, known for empowering organizations with a complete customer relationship lifecycle management solution. It is workable for both small and large businesses. It also comes with a free trial version. This CRM tool is extremely customizable, and smoothly runs with all other apps. The other app features include lead generation and qualification, pipeline analysis, competitive analysis, a single database, offers parent-child relationships between customer accounts and their subsidiaries, creating forms with no coding, uploading forms live instantly, etc.

    Pricing Details of Zoho CRM:

    There is a free edition and four paid plans, i.e, Standard, Professional, Enterprise, and Ultimate.

    Standard Rs.800/month, billed annually
    Professional Rs.1,400/month, billed annually
    Enterprise Rs.2,400/month, billed annually
    Ultimate Rs.2,600/month, billed annually

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    Hubspot CRM

    Rating 4.4/5
    Mobile Access Android and iOS
    Free Trial 14 Days
    Zoho CRM Tool
    Hubspot CRM Tool

    Hubspot CRM was the winner of the Expert Choice award in 2018, due to its top-class CRM services. It is built as a platform that allows the sales team to get started quickly without making much of changes in their existing workflow.

    It is very helpful in creating beautiful contact and company profiles, by keeping a neat organization of every detail from the customer’s communication that has a connection with the company. The features include customizing views, website integration, social media, CRM details, email connections, phone integration, deal and task board, etc.

    Pricing Details of HubSpot CRM:

    There is a free edition and four paid plans, i.e, Starter, Basic, Professional, and Enterprise.

    Starter $50/month
    Basic $200/month
    Professional $800/month
    Enterprise $2400/month

    Salesforce CRM

    Rating 4.3/5
    Mobile Access Android and iOS
    Free Trial 14-30 days
    Salesforce CRM Tool
    Salesforce Customer Relationship Tools

    Salesforce CRM is a cloud-based customer relationship management software platform that helps businesses manage and track customer interactions, sales, and marketing efforts.

    The features include account and contact management, lead management, sales forecasting, contact manager, file sharing, campaign influence, calendar, case management, lightning speed solutions, and much more.

    The platform also offers a range of customizable tools for customer service, analytics, and collaboration. Salesforce CRM can be used by businesses of all sizes and industries, and it is available in various subscription plans to meet the needs of different organizations.

    Pricing Details of Salesforce CRM:

    The CRM tool has a Free trial and four paid packages i.e, Lightning Essentials($25/user/month), Lightning Professional ($75/user/month), Lightning Enterprise($150/user/month), and Lightning Unlimited ($300 /user/month).

    Lightning Essentials $25/month
    Lightning Professional $75/month
    Lightning Enterprise $150/month
    Lightning Unlimited $300/month

    What are the different types of CRM?
    What is a Customer Relationship Management System?
    What does a CRM System do?
    Why have a CRM System?
    Do I need a CRM System?
    Types of CRM:
    Operational CRM
    Analytical CRM
    Collaborative CRM What is a Customer Relationship Management System?
    A customer relationship management (CRM) system is an IT te…
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    Pipedrive

    Rating 4.2/5
    Mobile Access Android and iOS
    Free Trial 30 days
    Pipedrive CRM Software
    Pipedrive CRM Software and Tools

    Pipedrive is the winner of the Expert’s Choice Award 2018. It is listed under the top customer relationship management (CRM) tools designed to help businesses manage and track their sales and customer interactions.

    The website is built for salespeople and hardcore web app developers. It is a very friendly CRM platform and can be fully mobile-optimized, and can easily integrates its Google Calendar, Google Contacts, and other Google apps.

    It offers a range of features such as lead and opportunity management, pipeline visualization, task and calendar management, goal setting, contact history, and integration with other tools such as email and social media.

    With Pipedrive, users can create and manage deals, track customer interactions, set reminders and deadlines, and analyze sales performance. It also allows users to customize the CRM system to fit their specific business needs and workflow.

    Pricing Details of the Pipedrive CRM Tool:

    This tool offers a 14-day free trial and has three best packages, i.e, Essential($9.90/user/month), Advanced ($19.90/user/month), and Professional ($39.90/user/month) when billed annually.

    Essential $9.90/month
    Advanced $19.90/month
    Professional $39.90/month

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    Top 5 Alternatives for Pipedrive CRM

    Creatio CRM

    Rating 4.6/5
    Mobile Access Android and iOS
    Free Trial 14 days
    Creatio CRM Software Tool
    Creatio CRM Tools for Business Development

    The Creatio CRM tool is known for being an out-of-the-box customer relationship management (CRM) tool that helps streamline company processes, boost employee productivity, and also to organize CRM data. There are several modules available: Marketing Creatio, Sales Creatio, and Service Creatio, where each module has specialized tools for specific departments.

    The features include customer data management, system integration, lead management, time management, sales management tools, communication tools, sales management features, document management compatible with MS Word, knowledge management offline, etc.

    Pricing Details of Creatio CRM Software:

    The tool offers 14 14-day free trial. And, its pricing plan is divided into three sections: Sales (an end-to-end platform to automate sales processes of any type with no-code), Marketing (a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code), and Service Module (an omnichannel platform to automate customer service workflows of any complexity with no-code). Pricing details for each module are given below:

    Sales Module Pricing:

    Team $30/month
    Commerce $35/month
    Enterprise $60/month

    Service Module Pricing:

    Customer Center $45/month
    Service Enterprise $60/month

    Marketing Pricing Module: Custom Plan

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    Freshsales

    Rating 4.6/5
    Mobile Access Android and iOS
    Free Trial 21 days
    Freshsales - CRM software tool
    Freshsales – CRM Management Tools

    Freshsales is the winner of the Great User Experience Award 2017. It is listed as a high-quality CRM software tool that is designed for high-velocity teams to keep track of contacts and also solve their inquiries.

    It offers a wide range of features, including contact details, communication history, and notes about interactions with customers. It also includes a range of sales and marketing tools, such as lead capture forms, email campaigns, and automated workflows to help businesses manage their sales pipelines and nurture leads.

    In addition to its sales and marketing capabilities, Freshsales also offers a range of customer support tools, including a ticketing system and a live chat feature, to help businesses provide timely and efficient support to their customers.

    Overall, Freshsales is a comprehensive CRM platform that can help businesses manage and grow their customer relationships by providing a central hub for storing and organizing customer data and communication, as well as a range of tools to support sales, marketing, and customer support efforts.

    Pricing Details of Freshsales CRM Software:

    The tool offers a free trial for 21 days. Other pricing plans include Growth, Pro, and Enterprise.

    Growth Rs 999/month, billed annually
    Pro Rs 2,799/month, billed annually
    Enterprise Rs 4,999/month, billed annually

    vCITA

    Rating 4.4/5
    Mobile Access Android and iOS
    Free Trial 14 days
    vCITA - top customer relationship management) software
    vCITA – top customer relationship management) software

    vCITA is a customer relationship management (CRM) tool that helps small businesses and freelancers manage their customer interactions and schedule appointments. It is used by professionals such as lawyers, accountants, fitness trainers, photographers, and more. It provides a range of features designed to streamline and automate various aspects of customer management, including appointment scheduling, invoicing, client communication, and task management.

    Overall, vCITA is a comprehensive CRM software that can help small businesses automate their customer management processes.

    Pricing Details of vCITA CRM Software:

    The tool offers a 14-day free trial and has three pricing tools: Essentials ($19/month), Business ($45/month), and Platinum ($75/month).

    Essentials $19/month, billed annually
    Business $45/month, billed annually
    Platinum $75/month, billed annually

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    EngageBay

    Rating 4.6/5
    Mobile Access Android and iOS
    Free Trial For 15 Users
    EngageBay- CRM platform
    EngageBay- Best CRM for Startups

    EngageBay is a customer relationship management (CRM) platform that helps businesses manage and organize their customer interactions and data by integrating sales, marketing, and service activities in one place. Its primary purpose is to generate leads and get loyal supporters. The features include sales and marketing automation. contact management, Facebook Ads, analytics, ticket management, email marketing, social media management, live chats, lead generation and nurturing, customer service and support, and analytics and reporting.

    Introduction to EngageBay CRM platform

    Pricing Details of EngageBay CRM Software:

    EngageBay offers a free trial and three paid plans: a basic, growth, and a Pro plan.

    Basic $11.95/month, billed annually
    Growth $45.99/month, billed annually
    Pro $73.59/month, billed annually

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    Zendesk

    Rating 4.3/5
    Mobile Access Android and iOS
    Free Trial 14 Days
    Zendesk - CRM platform
    Zendesk – CRM platform

    Zendesk is a customer service-focused CRM designed to make customer support simple and efficient. It offers an advanced ticketing system with automated routing and SLAs, self-service portals where customers can find answers on their own, and AI-powered bots that handle routine queries. Businesses can also use their analytics and customizable dashboards to track performance and gain insights. Plus, Zendesk integrates easily with popular tools like Salesforce, Shopify, and Slack, making it a complete solution for customer support and sales automation.

    Pricing of Zendesk CRM Software:

    Suite Team $19/agent/month, billed annually
    Suite Growth $55/agent/month, billed annually
    Suite Pro $115/agent/month, billed annually

    Apptivo

    Rating 4.4/5
    Mobile Access Web-based (Cloud)
    Free Trial Not Available
    Apptio - CRM platform
    Apptio – CRM platform

    Apptio may not be as well-known as Zoho or Salesforce, but it works just as well and offers users plenty of flexibility at a lower price. It brought together useful apps like Office 365, G Suite, Dropbox, and PayPal in one place, making it easier to manage everything. A free version was available for up to 3 users, while paid plans started from just $8 a month. People could use Apptivo on Mac, Windows, mobile phones, or directly on the web, and 24/7 online support was also provided to help whenever needed.

    Pricing of Apptivo CRM Software

    Plan Pricing
    Costing Essentials ~$80,040/year for managing up to $25M in IT spend
    Costing Standard ~$110,040/year for managing up to $25M in IT spend

    Conclusion

    Choosing the right CRM software can make a huge difference in how efficiently your business manages customer relationships, sales, and support. Each tool has its strengths; some excel in automation, others in customization or affordability. By understanding your business needs, team size, and budget, you can pick a CRM that not only organizes your customer data but also drives growth, improves customer satisfaction, and saves time. Investing in the right CRM is a strategic move that invests in the long-term success of your business.

    FAQs

    What is CRM?

    CRM stands for “Customer Relationship Management” and refers to all strategies, techniques, tools, and technologies used by enterprises for developing, retaining, and acquiring customers.

    What are the best customer relationship management (CRM) software platform in 2025?

    The Top-Rated CRM software product for 2025 includes:

    • Zoho CRM
    • Hubspot CRM
    • Salesforce CRM
    • Pipedrive
    • Creatio CRM
    • Freshsales
    • vCITA
    • EngageBay

    How much does a CRM system cost?

    Most CRM tools range from $10 up to hundreds of dollars per user per month. The more expensive plans usually have much more advanced features and increased access to customer support.

    What are the 4 pillars of CRM?

    Workforce, Strategy, Processes and Technology constitute the four pillars of CRM.

    What is a CRM framework?

    The customer relationship management framework is the way in which companies manage their customers.

    Should I consider a free CRM tool?

    If you have a small business with basic customer relationship management needs, a free CRM may be sufficient. However, if you have a larger business with more complex customer relationship management requirements, a paid CRM with more advanced features and support may be a better choice.

    What other tools integrate with CRM software?

    There are a wide variety of tools that can integrate with CRM software to enhance its functionality and enable businesses to more effectively manage their customer relationships. Some examples of tools that commonly integrate with CRM software include marketing automation, project management, social media, email marketing, financial tools, customer service, and support tools.

  • Sprinklr – Enabling Businesses To Keep Their Customers Happy

    Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by Sprinklr.

    Sprinklr must be certainly familiar to anybody with even a basic understanding of the marketing technology sector. It is an international behemoth that offers a plethora of services that competes with HubSpot.

    It’s a complicated, powerful technology that lets businesses control the customer experience from beginning to end. However, like with other technologies, there are numerous phrases surrounding it, let’s look into them.

    Consumer experience is the aggregate of a consumer’s logical, emotive, perceptual, and behavioural responses at all phases of the shopping experience, including pre-buy, purchasing, and consuming.

    Some firms divide the consumer experience between social and online contacts, whereas others describe the consumer experience as human engagement, such as face-to-face retail service or over-the-phone customer care.

    Sprinklr is a Software as a service customer experience management platform located in New York City. Sprinklr provides a business application that enables all the front consumer-facing departments, from marketing to customer care, to cooperate across different parts of the organization and engage through digital media. Advertising, modern marketing, modern care, modern research, developer portal, and core platform, are among some of the company’s products.

    Sprinklr – Company Highlights

    Startup Name Sprinklr
    Industry Customer experience management
    Headquarter New York, United States
    Founders Ragy Thomas
    Founded September 2009
    Key People Ragy Thomas, CEO & Founder
    Areas Served Worldwide
    Website www.sprinklr.com

    About Sprinklr, and How it Works?
    Sprinklr – Industry
    Sprinklr – Name, Logo, and Tagline
    Sprinklr – Founders
    Sprinklr – Startup Story
    Sprinklr – Vision, and Mission
    Sprinklr – Business Model, and Revenue Model
    Sprinklr – Funding, and Investors
    Sprinklr – Acquisitions
    Sprinklr – Competitors
    Sprinklr – Future Plans

    About Sprinklr, and How it Works?

    Sprinklr is a SaaS software company headquartered in New York, that provides a customer experience management platform. Sprinklr is the firm’s technology, which integrates apps for content management, social media marketing, customer service, collaboration, social advertising, social media monitoring, employee advocacy, and social media research.

    It is a widely used platform for marketing, advertising, research, and other purposes by many big corporations. The technology, which is categorised into 5 sections, is a SaaS software with variable dashboards:

    Modern Marketing: A content management system that enables organisations to provide the correct material to their consumers at the right time, as well as a variety of other features such as Digital Asset Management (DAM), Workflow Automation, Content Analysis, and more.

    Modern Engagement: A social media management system that incorporates Publishing and Engagement, Community Management, Distributed Engagement, and more, that helps organisations to manage social media across 35 channels.

    Modern Research: A research technology that lets firms assess brand equity measures such as brand recognition, user happiness in real time, product perception, and customer loyalty. Product Insights, Benchmarking, Visual Insights, and more features are included. This is where social listening may be done.

    Modern Care: It is a customer service solution that enables companies to use Artificial Intelligence technology to deliver high-volume customer assistance. Peer care, brand care, self-care, and other topics are covered.

    Modern Advertising: A customer engagement system that includes features including an ad manager and composer, a targeting audience manager, a creative library, campaign execution and optimization, paid/owned/earned analytics, and more. Sprinklr claims that it enables accurate and tailored advertising efforts as well as the highest return on investment.

    Sprinklr’s artificial intelligence deep machine learning algorithms are organised into eight tiers. These layers collect and convert all forms of unstructured data from over 30 channels into actionable structured insights, giving organisations a unified platform to manage customer experience at scale.

    The architecture of Sprinklr enforces consistent abstraction and allows users to construct reusable pipeline components for each stage of the machine learning lifecycle, including data collecting, data transformation, model training, model inferences, and machine learning operations.

    Sprinklr – Industry

    In 2021, the SaaS customer management market grew 14.14 percent year over year, and the industry is predicted to grow by $44.17 billion by the year 2025. The market is divided by end-users (retail, manufacturing, BFSI, telecom and IT, and others), as well as region (Europe, North America, APAC, South America, and MEA).

    During the projection timeframe, America will offer the most development potential in the Software as a service customer relationship management market. According to the study, the region will account for 52% of worldwide industry growth and will come to lead the industry by 2025.

    The expansion of the regional market may be ascribed to factors such as business adoption of public cloud services and the rising need for customer data analysis. Furthermore, the growing number of businesses in industries like BFSI, telecom and IT, healthcare, retail, and other end-users would enhance the market of the Software as a service customer service management market globally.

    The increased usage of cloud-based products is driving the Software as a service customer relationship management industry. Accessibility, dependability, and high-source availability are all advantages of cloud computing. These advantages are prompting businesses all around the world to adopt cloud-based applications.

    The usage of SaaS applications such as CRM, HRM, sales management, and financial management is predicted to rise throughout the projection period, thanks to increased expenditures on cloud-computing methods.

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    Sprinklr – Name, Logo, and Tagline

    The name of the firm was inspired by the concept of a brand gently watering its social media presence.

    Sprinklr Logo
    Sprinklr Logo

    Sprinklr’s tagline says, “The world’s leading digital-first, proactive customer experience solution.”

    Sprinklr – Founders

    Ragy Thomas, a technology marketing professional who formerly worked for email marketing firm Bigfoot International, established Sprinklr in September 2009. Thomas started the firm with his own money, running the server out of his own house’s basement.

    Ragy Thomas

    Ragy Thomas - Founder and CEO of Sprinklr
    Ragy Thomas – Founder and CEO of Sprinklr

    Ragy Thomas is an American entrepreneur and executive renowned for creating and leading the customer relationship management platform, Sprinklr. He formerly served as president of Epsilon Interactive, which is now owned by Publicis, and created the email marketing firm Bigfoot Interactive.

    Sprinklr – Startup Story

    Sprinklr was founded on September 24, 2009, in the guest bedroom of the founder and CEO Ragy Thomas’ home in New Jersey, and formally debuted with its first user on January 15, 2010. Dell, Cisco, Microsoft, and Nike were among the first to register for the groundbreaking new platform. They had all been enthralled by Sprinklr’s idea of a Unified Front Office (UFO), as well as the company’s enterprise-class security, privacy, and governance.

    Cut to twelve years later, all of those old consumers are still Sprinklr’s clients, and Ragy is still the CEO. Ragy has assembled an experienced management team over the past, including leaders from  BazaarVoice, Cisco, Salesforce, Microsoft, Procter & Gamble, the White House, and BMC.

    Sprinklr is a speedily growing Software as a service company with five products that cover all front-office tasks (Advertising, Marketing, Research, Engagement, and Care) on a unified cloud with a single customer Id.

    Sprinklr has twenty-two locations in fifteen countries and works with more than a thousand global companies, including many top giants like McDonald’s, Allstate, Microsoft, NASA, Verizon, Philips, Nike, Samsung, Santander, Procter & Gamble, and Shell.

    Sprinklr – Vision, and Mission

    Sprinklr’s mission statement is “To enable every organization on the planet to make their customers happier.”

    Sprinklr’s vision statement, “To be the world’s most loved enterprise software company, ever.”

    Sprinklr – Business Model, and Revenue Model

    Sprinklr’s system is based on a single framework specifically for handling CXM data, allowing for a wide range of client use cases.

    Customer Segment

    Sprinklr operates on a mainstream market business model, with no major client segmentation. The company’s services are aimed at businesses of all sizes and areas.

    Value Proposition

    Risk reduction, convenience, and brand/status are the 3 important value propositions offered by Sprinklr.

    Customers benefit from the company’s convenience by making their lives easier. Its software platform is a full-featured end-to-end platform that integrates owned, paid, and earned media.

    By establishing strong security requirements, the organisation lowers risk. Because of its successes, the corporation has developed a strong reputation. It connects over 4 billion people and serves more than 150 countries. Over 1,200 companies are served, including:

    • Four of the top five banks in the United States.
    • Over half of the Fortune 50 companies.
    • Five of the top eight insurance firms in the United States.
    • Nine of the top fifteen global IT firms.
    • Four of the top seven hospitality corporations are located in the United States.

    Channels

    Sprinklr’s direct sales staff is their primary channel. The firm advertises its services on its social media sites, website,  and at seminars, webinars, and conferences.

    Cost Structure

    Sprinklr’s architecture is value-driven, to provide a premium position through extensive personal attention and regular service improvements.

    Cost of services, a variable item, is most likely the main cost driver. Other key cost drivers include customer support/operations, and sales/marketing both of which are fixed expenses.

    Sprinklr has a single income stream: revenue from the sale of its services and products to clients.

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    Sprinklr – Funding, and Investors

    Date Round Amount Lead Investors
    Sep 9, 2020 Private Equity Round $200M Hellman & Friedman
    Jun 23, 2017 Secondary Market – –
    Jul 20, 2016 Series F $105M Temasek Holdings
    Mar 31, 2015 Series E $46M Battery Ventures, ICONIQ Capital, Intel Capital
    Apr 29, 2014 Series D $40M ICONIQ Capital
    Nov 5, 2013 Series C $18M Battery Ventures, Intel Capital
    Feb 5, 2013 Series B $15M Battery Ventures
    Mar 7, 2012 Series A $5M Battery Ventures

    Sprinklr – Acquisitions

    Acquiree Name About Acquiree Date Amount
    Nanigans Nanigans provides advertising automation software that powers the in-house performance marketing teams. Dec 3, 2019 –
    Little Bird Little Bird analyzes social data to deliver insights for smarter enterprise marketing. Nov 17, 2016 –
    postano.com Postano is a real-time, visual marketing platform that finds and curates the best social fan content Feb 20, 2016 –
    Booshaka Bookshaka helps marketers leverage customer data to increase sales and engagement. Nov 2, 2015 –
    newBrandAnalytics newBrandAnalytics offers social BI solutions that deliver consumer intelligence and competitive insights for the hospitality sector. Jun 2, 2015 –
    Scup Scup is a social media monitoring platform that helps companies take consumer experience through products with multiple acting fronts. Apr 30, 2015 –
    Get Satisfaction Get Satisfaction is a community platform that fosters online conversations about a company’s products and services. Apr 8, 2015 –
    Pluck Pluck provides social media software for companies that create communities around their existing web properties. Mar 4, 2015 –
    Branderati BRANDERATI’s mission is to help brands identify the most passionate “advocate influencers” Sep 3, 2014 –
    TBG Digital TBG Digital, a Facebook ad optimization platform, enable social network advertisers to monitor and optimize global scale campaigns. Aug 14, 2014 –

    Sprinklr – Competitors

    Sprinklr’s main competitors are :

    • Hootsuite.
    • Brandwatch.
    • Salesforce.
    • Adobe.
    • Socialbakers.
    • Microsoft.
    • Khoros.
    • Oracle.

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    Sprinklr – Future Plans

    Sprinklr, a software firm located in the United States, plans to construct a development centre in Hyderabad with 200 IT workers. With Telangana IT and Industries Minister KT Rama Rao, the company addressed the idea of building a development centre in Hyderabad. The city’s current IT ecosystem was highlighted by the minister.

    The New York-based corporation’s leadership team told Telangana IT and industries minister KT Rama Rao that the business plans to hire 1,000 techies in the projected Hyderabad centre over the next 3 to 5 years.

    Rao recently visited a conference in New York, during which he emphasised Telangana’s existing IT sector. He also stated that the state government will back the venture completely.

    Sprinklr, which was launched in 2009 by tech executive Ragy Thomas, had its NYSE debut on June 23rd. The company’s platform, Sprinklr, incorporates a number of tools for social advertising, social media marketing, collaboration, content management, employee advocacy, social media research, customer service, and social media monitoring.

    The company employs around 3,700 people in 25 countries. South America, Europe, North America, and Asia-Pacific are all represented by the firm.

    Sprinklr – FAQs

    What does Sprinklr do?

    Sprinklr is a Software as a service customer experience management platform located in New York City.

    Who founded Sprinklr?

    Ragy Thomas established Sprinklr in September 2009.

    How does Sprinklr make money?

    Sprinklr has a single income stream, the company generates revenue from the sale of its services and products to clients.

    Which companies do Sprinklr compete with?

    Sprinklr’s top competitors are Hootsuite, Brandwatch, Brandwatch, Salesforce, Adobe, Socialbakers, Microsoft, Khoros, and Oracle.

  • Best Salesforce Alternatives | List of Best Alternatives for Salesforce

    Customer is the most important factor of a business, at the end of the day, the motto is to serve them. A business has to always ensure that their customer is getting served properly and this can only be possible through communication and interaction.

    Customer Relationship Management (CRM) software is generally used by marketing professionals and sometimes by customer support teams to interact with customers. CRM tools help online enterprises build strong relations with customers and retain them, in turn expanding the business and ensuring customer loyalty. There are many CRM tools in the market and although Salesforce is one of the most popular choice, there are still a number of Salesforce alternatives available out there.

    There are a number of benefits of using a CRM such as optimized contact management for better customer reach and retention, advanced sales management, better team management and efficiency with a centralized data hub, accurate reporting, business insights and growth in business. All these utilities with just one software are hard to put aside, and hence online marketers and sales professionals often use a CRM, and the most common choice is Salesforce. In this article, we will talk about Salesforce and some of its popular alternatives. So, without any further ado, let’s get started.

    What is Salesforce?
    HubSpot CRM
    Pipedrive CRM
    Zoho CRM
    Microsoft Dynamics 365 Sales
    Vendasta

    What is Salesforce?

    Salesforce is without a doubt one of the best Customer Relationship Management software, if not the best out there. With customer information tracking, insightful decision making and real-time data, automated email marketing, and 24/7 customer support team, Salesforce has helped businesses and online enterprises grow exponentially, and much faster.

    Salesforce offers solutions for online businesses, sales, services, and marketing and owing to its excellent services, it has been bestowed several honours including the Number one spot in World’s Best Workplaces. Moreover, customizable CRM offers compatibility and adaptability, which is not often found in CRM software.

    Although there are numerous applications of Salesforce in various domains, sometimes, its services are just way more than you can utilize. This leads to searching for alternatives to Salesforce, which offer specific functionality at lower costs, hence eradicating you of the quandary of spending more for lesser features. Here we share some CRM software which can be used as an alternative for Salesforce.

    HubSpot CRM

    HubSpot is a sales and marketing software that offers an all-around CRM platform with tools and services required to armour your business with best in class marketing tactics. With services in every domain of sales and marketing, HubSpot offers users free courses, eBooks and guides along with services such as Onboarding, Consulting and those of a Service Provider. Tools offered by HubSpot include Marketing Hub, Sales Hub, Services Hub, and CMS Hub.

    Features offered by HubSpot

    • Premium marketing features such as automation, SEO tools and video hosting.
    • Offers sales automation, e Signatures and lead scoring along with email sequences.
    • HubSpot comes with an interactive and analytical dashboard, deal pipelines and customizable reports.
    • Its Service Hub offers Customer Service Automation with multiple ticket pipelines and customer feedback.
    • HubSpot also offers tools for blog and content creation with SEO, live chat and security monitoring.

    Pricing for HubSpot

    Software Starter Professional Enterprise
    Marketing Costs $45 per month, and offers tools such as landing pages, email marketing, and ad retargeting Costs $800 per month and offers marketing automation, SEO recommendations, and custom reports with campaign reporting Costs $3200 per month and offers services such as team management and advanced reporting with predictive leads
    CRM and Sales Costs $45 per month and comes with customizable sales properties, meeting scheduling, and other basic features Costs $450 per month and offers sales analytics, custom reporting, eSignature and some personalization features Costs $1200 per month and offers webhooks, custom objects, scalability, and reporting dashboard
    Customer Service Costs $45 per month and comes with live chats, conversational bots, and simple automation Costs $360 per month and comes with ticket status and routing, and offers a better customer service with custom reporting and insight dashboard Costs $1200 per month and helps user manage multiple teams slack integration along with webhooks

    Pipedrive CRM

    As suggested by the name, Pipedrive CRM allows you to manage and store leads from multiple sources in a pipeline view. Its drag and drop interface to manage leads and organized sales process are quite efficient in optimizing the sales process while the email sync allows you to send and receive mails, without switching to the email service. Moreover, customizable reports managed on synergistic dashboards further boost your business while also assuaging your work. Pipedrive also allows you to manage your work on your mobile devices through Android and iOS applications. Tasks ranging from keeping a record of customer interactions to setting and meeting sales targets to organizing your team, Pipedrive provides you all these services and more.

    Features offered by Pipedrive

    • Pipedrive is a customizable service to cater to your specific needs. Be it adding new fields, pipelines, changing dashboard or products, Pipedrive offers you a personalized experience as a CRM tool.
    • Integrations with email, chat and other customer support services, Pipedrive allows you to cohesively work on marketing and sales, as a tech stack.
    • Pipedrive offers courses and workshops to completely understand and learn its applications and working, to extract the most out of the software.
    • Automation of marketing and sales job to eliminate task repetition is a great relief for marketers, and helps in optimizing business.
    • With insights from a plethora of user experiences, Pipedrive helps you decide a plan of action to implement for seamless management of your business.

    Pricing for Pipedrive

    Essential Pipedrive model Advanced Pipedrive model Professional Pipedrive model
    Costs $12.5 per month per user when billed annually, $15 when billed monthly Costs $24.9 per month per user when billed annually, $29 when billed monthly Costs $49.9 per month per user when billed annually, $59 when billed monthly
    Efficient to organize activities and setup pipelines to follow Enables sales and marketing automation for efficient business management Offers utilities encampassing tools for collaboration to advanced automation for revenue and business growth

    Zoho CRM

    Zoho CRM is one of the first names that strikes when we talk about a Salesforce alternative. From connecting to your customers remotely, and across different channels to automating leads and actions required, Zoho has all the features of an effective CRM. It offers an interactive and insightful dashboard that helps you monitor sales and business analytics, and predicts future developments based on real-time trends and statistics while also furnishing you with a conversational AI. The AI offered by Zoho, named Zia, identifies convertible leads, so they can be more focused on, in turn, generating more revenue.

    Features offered by Zoho

    • Zoho offers Sales and workflow automation for better lead and account management, and to avoid repetition.
    • Reports, statistics, funnels and KPIs based on real-time analysis with Target meters to set and achieve milestones.
    • With predictive sales and Zia voice assistant, Zoho points out convertible leads and detects anomalies while also suggesting assignments and workflows.
    • With Zoho, you get to customize your page layout, views and fields, and add components and subforms.
    • Zoho makes project management and team collaboration efficient with tags, chats and groups while also providing data security and compliance.

    Pricing for Zoho CRM

    Standard Zoho Plan Professional Zoho Plan Enterprise Zoho Plan Ultimate Zoho Plan
    Costs Rs 720 per user per month, billed annually Costs Rs 1200 per user per month, billed annually Costs Rs 2100 per user per month, billed annually Costs Rs 2300 per user per month, billed annually
    Offers all the utilities in the free version along with scoring rules and workflow management Offers all the utilities in the standard version along with SalesSignals and business blueprint Offers all the utilities in the professional version along with Zia AI, a command center and a canvas layout Offers all the utilities in the enterprise version along with advanced Business Intelligence and Zoho Analytics
    Offers to build and manage multiple pipelines, send mass emails and customize dashboards Helps build forms to collect user data, frame validation rules, and manage inventory The Enterprise plan comes with advanced customization, portals for multiple users and, mobile SDK Advanced features with Zia recommendations on different niche

    Microsoft Dynamics 365 Sales

    Microsoft Dynamics is an adaptive sales solution built for an unpredictable sales environment, keeping in mind the uncertainty in today’s business world. With AI-powered Dynamics sales, you get to know the right clients to focus on, giving you a better lead conversion, while also cutting costs through sales and marketing alignment. Dynamics 365 Sales offers intelligent sales process automation, so you can focus more on engagement and innovative sales solutions, their integrations, and customization. Moreover, insights in previous deals and customer management also help in decision making for similar cases in the future.

    Features offered by Dynamics 365 Sales

    • Single workspace, integrated multichannel tools, and AI predictive scoring help enterprises save time and have better customer interactions.
    • Dynamics 365 Sales offers a LinkedIn Sales Navigator integration to manage professional relations at scale and envisages customers’ perspectives with the help of surveys and customer data.
    • Dynamics 365 Sales finds you relevant content with an intuitive interface while saving you time for selling.
    • Features such as cross-team visibility, scanning business cards for avoiding manual entry, and streamlined workflow through Outlook and Excel enable coordination between sales and marketing, further boosting productivity.
    • Deal flow visualization, insights, and relationship analysis also helps accelerate sales performance.

    Pricing for Microsoft Dynamics 365 Sales

    Microsoft Dynamics 365 Sales Professional Microsoft Dynamics 365 Sales Enterprise Microsoft Dynamics 365 Sales Premium
    Comes with a core sales force automation at Rs 4295 per user per month Comes with industry-level sales force automation at Rs 6280 per user per month Comes with features of enterprise version with Sales Insights Add-ins at Rs 8925 per user per month
    Offers all Microsoft Integrations without conversational intelligence such as pipeline analysis and coaching tools Offers all Microsoft Integrations with conversational intelligence tools which require separate add-in licence Offers all Microsoft Integrations with conversational intelligence tools including product and brand analysis and personalised dashboards
    Does not offer any contextual insights Offers contextual insights including pipeline intelligence and predictive scoring requiring separate add-in licence Offers contextual insights including relationship and note analytics

    Vendasta

    Vendasta CRM is a unified sales and marketing solution, specially built for B2B sellers for SMEs. It offers great customer satisfaction with free products and upgrades paths while furnishing the users with management, social media, marketing and listing tools. Vendasta allows you to brand and sell your products the way you deem convenient while also providing detailed reports and analytics to your customers, to display your value. Moreover, even your clients can switch to online business with the free eCommerce tool given by Vendasta.

    Features Offered by Vendasta

    • Continuous and real-time data analysis lets you know the requirements of customers. The AI based pipeline helps you manage those leads and to reach out to your prospect.
    • Meet scheduling, email marketing and all other tools required in a sales CRM are offered by Vendasta. With all these tools in one place, you can proceed with your sales team without any complicated integrations.
    • Client research with snapshot report helps you determine the right prospects to deal with.
    • Vendasta also offers real-time analysis of client engagement with the product; this helps you finding any flaws in your product and improving customer satisfaction.
    • Track all sales activities with real-time insights with leaderboards and pipeline management tools, while also recording all communications.

    Pricing for Vendasta

    Vendasta CRM Startup Model Vendasta CRM Essential Model Vendasta CRM Growth Model Vendasta CRM Scale Model
    Costs $42 per month and billed at $500 annually Costs $299 per month and billed at $3588 annually Costs $499 per month and billed at $5988 annually Costs $999 per month and billed at $11988 annually
    Designed for startups and fresh enterprises looking for client retention Free onboarding and designed for business that have a base and are looking to establish themselves With free onboarding, this model is designed for growing businesses and brands With free onboarding, this model is designed as a commerce platform with team management tools
    Offers 1 team member seat and up to 15% discount on resellable apps and services Offers 5 team member seats and up to 30% discount on resellable apps and services Offers 10 team member seats and up to 45% discount on resellable apps and services Offers 15 team member seats and up to 65% discount on resellable apps and services
    Offers 5 free snapshot reports and business toolkits, and 2500 emails sends per month Offers 25 free snapshot reports and business toolkits, and 10,000 email sends per month Offers 75 free snapshot reports and business toolkits, and 50,000 email sends per month Offers 125 free snapshot reports and business toolkits, and 100,000 email sends per month

    Conclusion

    Managing customers and communicating with them is one of the main focuses of a business. Interacting with customers can be done through the help of CRMs. Salesforce has always been one of the best and most popular software for Customer Relationship Management but these alternatives also work quite fine.

    FAQs

    What is Salesforce?

    Salesforce is one of the most popular CRM tools for support, sales, and for marketing teams.

    What are the best alternatives to Salesforce?

    Some of the best alternatives for Salesforce are:

    • HubSpot CRM
    • Pipedrive CRM
    • Zoho CRM
    • Microsoft Dynamics 365 Sales
    • Vendasta

    What is CRM?

    Customer relationship management (CRM) is a technology through which you can make your company’s relationships and interactions with customers and potential customers.

  • Top 8 Best HubSpot Alternatives You’re Missing Out in 2021

    Hubspot is a very well-known name amongst marketing and sales professionals. On this site, you can find several resources for inbound marketing. Also here you can find a CRM that is Customer Relationship Management which is very useful. When somebody is looking for a HubSpot alternative, they are looking for a better CRM. In this article, we will look at various CRM which have similar and better features than Hubspot.

    List of Best HubSpot Alternatives –

    Ontraport
    Drip
    GetResponse
    Freshworks
    Keap
    Sendinblue
    Wishpond
    Engage Bay
    FAQs

    Ontraport

    Ontraport Homepage
    Ontraport Homepage

    This is a CRM that has many features that can help you in your business. Things like landing page creation and email funnelling are available here.

    Ontraport CRM offers you a lot of lead reorganization features that will help you in lead management. You can group your leads according to job title, demographics, and contact data. This becomes very useful and accessible.

    Ontraport Pricing –

    The basic plan of Ontraport CRM is $79 per month and there is a 2-week free trial. Advanced plans are available for $147 and $297.  

    Ontraport is Suitable for –

    This CRM is suitable for e-commerce marketers and business owners.

    Drip

    Drip Homepage
    Drip Homepage

    Drip is a well-known CRM for e-commerce business owners. This CRM has various automation capabilities which can be useful for e-commerce businesses.

    In Drip, you can understand how your leads are converting to customers. This helps you improve your marketing strategies. It pulls out data that helps you to understand the buying behaviour of the person better and then target them effectively.




    Click Here to Start your Drip Trial Now


    Drip Pricing-

    The basic plan starts from $19 per month and goes upto $1599.

    Drip is Suitable for –

    This CRM is best for e-commerce business owners.

    GetResponse

    GetResponse Homepage
    GetResponse Homepage

    It is an email marketing tool and has features that can help you make your email marketing more efficient. In this tool, you can also make landing pages and do high-level market automation. This tool is great for people who use webinars to get their leads or sell any product.

    GetResponse pulls out a lot of data that can help you understand the behaviour of the customer and even the conversion rate. It will help you segment your customer base better.




    Grow your business with GetResponse Now


    GetResponse Pricing-

    The basic plan is for $12.3 per month and goes upto $81.8 per month.

    GetResponse is Suitable for –

    E-commerce business owners who use webinars frequently.

    Freshworks

    Freshworks Homepage
    Freshworks Homepage

    Freshworks is a unique CRM that provides the option for live chat. In this CRM you can do marketing and sales separately. You can also choose different clouds for both of them.

    The user interface of Freshworks is very simple and you can do many things with a few easy steps. In this, you also get a free CRM which has all the standard features which are needed to run any digital business.

    You can separate hot and warm leads to make your business perform more efficiently.




    Click Here to Sign up on Freshworks Now


    Freshworks Pricing-

    The pricing starts from ₹999 and goes upto ₹4,999.

    Freshworks is Suitable for –

    Small business owners who want to sell their digital products or acquire quality leads.

    Keap

    Keap Homepage
    Keap Homepage

    Keap or previously known as Infusionsoft is another good CRM which you can use to grow your business. One unique thing about this CRM is that it enables leads to schedule meetings directly in your calendar.

    Several features increase your functions of email marketing. This enables speedy marketing and sales to your client.




    Get started with Keap Now


    Keap Pricing-

    Keap’s cheapest plan is $40 per month and goes upto $100 per month. It also provides regular discounts on its services.

    Keap is Suitable for –

    People who are looking for a CRM that has good lead management capabilities.

    Sendinblue

    Sendinblue Homepage
    Sendinblue Homepage

    This is a unique marketing and sales software that is very similar to Hubspot. It is more than 10 years old and has a lot of features packed in it.

    Sendinblue helps you in managing Landing Pages, Facebook Marketing, Email Marketing Automation, and SMS Marketing. There are inbuilt customizable templates and an editor to make the task convenient and easy.




    Try Sendinblue now


    Sendinblue Pricing-

    It has a free plan. The lowest-paid price plan is $25 per month. There are higher plans of $65 and $125 in which you get more features.

    Sendinblue is Suitable for –

    This is for those business owners whose budget is low but who want a standard CRM.

    Wishpond

    Wishpond Homepage
    Wishpond Homepage

    This CRM helps you in sales and marketing. It provides all the things necessary to do them efficiently.

    Wishpond CRM was specially made to monitor the performance of a campaign. It has a lot of features like pop-up customization etc. You can customize them according to the time duration, scroll, and exit. Apart from that, you can also add some animation to your pop-ups.

    You can choose from several email templates and make them look professional within a few edits.

    Apart from that, you can also analyze your customer based on their demographics. Also, you can input potential leads into your CRM manually.

    Wishpond Pricing –

    The cost of this CRM is $49 per month. There are also higher plans for $99 and $199 that provide more features.

    Wishpond is Suitable for –

    Business owners looking for faster lead generation.

    EngageBay

    Engage Bay Homepage
    Engage Bay Homepage

    This CRM offers almost everything you need for marketing and sales. It is a good alternative to Hubspot. With its marketing automation tool, you can do a lot of functions like personalization, sequencing which is helpful in email marketing. You can also optimize your marketing with the help of engagement statistics.

    EngageBay Pricing-

    This CRM has a free version and paid versions too. The lowest-paid version is $11.99 per month. The advanced versions are $29.99 per month and $63.99 per month.

    EngageBay is Suitable for –

    Business owners who want a good CRM with all the standard automation features at a cheaper price.

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    Conclusion

    These are some of the best alternatives to Hubspot. Each one of them has unique features. A lot of CRM’s are designed for the e-commerce market. Many are designed for lead management and for getting unique data to understand customer behaviour. So you can choose your own CRM as per your requirement.

    FAQs

    Who founded HubSpot?

    HubSpot was founded by Brian Halligan and Dharmesh Shah in 2006.

    What are the best alternatives to HubSpot?

    The best alternatives to HubSpot are Ontraport, Drip, GetResponse, Freshworks, Keap, Sendinblue, Wishpond, and Engage Bay. These are some of the best and most effective alternatives to HubSpot.

    Where does HubSpot get company information?

    HubSpot Insights is a database of company information that HubSpot gathers by combining third-party data, web crawling, and crowdsourcing to ensure the data can be as accurate as possible. It is updated in real-time as we get new information.

  • HubSpot Business Model: How does HubSpot Make Money

    The internet has brought an immense change in the world, its invention is the game-changer in the technology industry, and is actually the root of every modern tech. In fact, the entire world is literally in our hands because of it.

    Thanks to technological advancement, now we can store and manage data on the internet itself and can also provide IT services through it with the help of Cloud computing systems. In this computing system, we don’t need computer hardware to run the program and store the data.

    The growth of a company hugely depends on its marketing, sales, and its customer service; a business has to do a lot of things for its survival. Online marketing is a new way, and a business must indulge itself in it. The software is used for all of these so that a company can grow to its full extent. One of the most popular platforms that offer all the above facilities is HubSpot. In this article, we will talk about HubSpot, its business model, how it makes money and what exactly it does. So let’s begin with it.

    “Every kid coming out of school now thinks he can be the next Mark Zuckerberg, and with these new technologies like cloud computing, he actually has a shot.”

    – Marc Andreessen

    What is HubSpot?
    Business Model of HubSpot
    How does HubSpot Make Money?
    FAQ

    What is HubSpot?

    HubSpot was founded in the year 2006 by Brian Halligan and Dharmesh Shah, both of them are MIT graduates. HubSpot is mainly about developing cloud-based marketing software, for businesses to market themselves online.

    HubSpot is a huge platform that deals with everything that is needed in the process of digital marketing of a business, like Inbound marketing, social media publishing, blogging, SEO, web content marketing, email marketing, and reporting and analytics. Its headquarters is in Cambridge, United States of America. Basically, it is a software platform that helps business sell their products and services more.






    Try HubSpot


    In 2021, HubSpot acquired The Hustle, which is a newsletter company that deals with small business owners and entrepreneurs. In the month of September of 2021, Yamini Rangan becomes the new CEO of HubSpot.

    What Is Inbound Marketing?

    Hubspot deals with CRM (customer relationship management) and offers inbound marketing. Inbound marketing is all about helping potential customers find the business by making it visible online. Inbound marketing includes SEO, social media marketing, content marketing, and email marketing.

    What Are The Advantages Of Inbound Marketing?

    Here, we will talk about the benefits that a business gets from inbound marketing. They are:

    • Gets the business its customers from different sources like YouTube, Blog, and social media instead of from a single source.
    • Trust can be ensured to the customers when the company shares the content about their products and services that shows their reality.
    • If inbound marketing is done properly, advertisement costs can be avoided and money can be saved.
    • Content is created in such a way that they can reach the audience whenever they search about something using specific terms.

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    Business Model of HubSpot

    HubSpot being a SaaS company indulges in the creation of software for inbound marketing and sales-related work. It mainly makes money through subscription plans and of course professional services that include providing tools to help in the process of digital marketing of a business.

    When HubSpot first started its journey, it used to focus on small and medium-sized businesses, but now with time, any kind of business that wants to strengthen its online presence is, willingly investing in HubSpot. In 2007, only they proved their mettle when it acquired their competitor GroupSharp.

    How does HubSpot Make Money?

    The software made by HubSpot is sold on a subscription basis. The CRM (Customer Relationship Management) tool is free for the customers to use, plus this helps HubSpot attract customers to use their subscription basis plan.

    The hub application of HubSpot is another form where the income comes from. It includes three hubs, which are marketing, sales, and service hub. Third-party apps, consultation, and events are additional ways how HubSpot makes money.

    Marketing Hub

    The marketing hub comes in three different plans and they are starter, professional, and enterprise. This also comes in a free package as well and helps in converting the users into customers that willing to pay.

    Sales Hub

    The Sales hub is used to boost the performance of the sales of the business. It has some great features that include live chatting with potential customers, sending quotes to the customers, and others.

    Service Hub

    The Service hubs include a different support system that the customers need, like giving out surveys and answering all the frequently asked questions to enlighten the customers more.

    Third-party apps like Outlook, Mailchimp, and Slack provide these hubs offering to the customers. Consultation service is offered by HubSpot like SEO-related tips for the customer’s website, content strategy, and others.

    Events are also conducted all over the world to advertise their tools and services and teach how to increase sales, all these come under a fee that the audience of the events had to pay.

    As of 2021, HubSpot has reached over $1 billion in annual recurring revenue. The 15-year-old company has over 100,000 customers that are paying for its services. In the year 2021, HubSpot reportedly has over 4981 employees and with so many employees and a brilliant business strategy, the revenue of the company is not at all surprising.






    Try HubSpot


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    Conclusion

    HubSpot as a CRM platform with its different tools works in making the business reach the heights of success through the help of inbound marketing.  We are in a position where we cannot ignore digital marketing for our business.  All the things that are necessary for the digital marketing of a business, HubSpot gives out those services through cloud computing.

    FAQ

    What is HubSpot used for?

    HubSpot is a CRM software designed to help customers in aligning the business sales and marketing teams.

    Is HubSpot good for Small Businesses?

    HubSpot is said to be the best for small and mid-sized businesses that are looking to attract customers online.

    Who is the CEO of HubSpot?

    Yamini Rangan is the current CEO of HubSpot in 2021.

  • The Best Sales Prospecting Tools in 2021

    Sales Prospecting is nothing but modern-day marketing through the use of some specifically designed tools. Sales reps deliver emails to potential clients and customers in hopes to convert the leads. This is usually done with the help of Sales Prospecting Tools, where users can reach out to their prospects via email, call or even SMS, and grow their sales pipeline.

    What is a Sales Prospecting Tool?
    Best Sales Prospecting Tools

    What is a Sales Prospecting Tool?

    Sales Prospecting Tools, as you may have guessed, automate various recurring tasks such as delivering emails and messages to save time, which otherwise could have been used for other priority tasks. They might help you collect data and insights into the client’s behavior to engage them more effectively and simplify lead conversion. Moreover, from Building a prospect list to collecting contact details of prospects to scheduling meetings, you can expect Sales Prospecting Tools to accomplish most of the basic tasks for you.

    Although there are a number of Sales Prospecting Tools out there, finding the one that suits your business perfectly and caters to all your needs can be tricky. So here we bring you some tools and their features along with pricing, to ease the selection and help you make the perfect choice of a Sales Prospecting Tool.

    Best Sales Prospecting Tools

    Prospect.io

    Prospect.io Sales Prospecting Tool
    Prospect.io Sales Prospecting

    Prospect.io is a multichannel sales automation platform built for enhancing the team’s efficiency and convert more leads through greater reach. With the help of robust tools, Prospect.io helps you build your prospect list and schedule tasks for the following day, in turn increasing your productivity. Moreover, with the help of multichannel campaigns, it combines follow-ups on prospects for better reach and also analyzes campaign performance for better performance in the future.

    Feature Offered by Prospect.io

    • Automating sales takes a lot of tasks off your back and offers you time to attend to matters which take precedence over them.
    • Prospect.io also offers to automate enrollment of leads and prospects based on their account activity.
    • Conditionally apply automation wherever needed and use delays for a window between consecutive steps.
    • Assign tasks to enrolled prospects and update their fields. Moreover, you can also integrate tools that you use, to help make automation even more smooth.
    • Search emails for bulk prospects and verify them with the Email Verifier.

    Pricing for Prospect.io

    Essential Plan Business Plan
    Costs $149 per month and then charges an extra $29 for every additional user Costs $299 per month and then charges an extra $39 for every additional user
    This plan offers 250 email finder credits and 400 emails sent per day and comes with integrations such as Slack and Zapier This plan offers 1000 email finder credits and 1500 emails sent per day and comes with advanced integrations such as Salesforce and Pipedrive
    Unlimited prospect list and automations with email finder and verifier REST API access for email searching and verifying prospect emails
    Email automation, tracking reports and insights Reviews for automated tasks and insights on deliverabilty with priority support

    Detective

    Detective Prospecting
    Detective by Charlie App

    Detective by Charlie App is a sales prospecting tool that helps users to automate tasks such as reaching out to prospects. Although automating tasks makes your work a lot easier, but what makes it even better is if the automation made your work more efficient, which is exactly what Detective excels at. With personalized emails and data-driven insights, you can get up to two times the conversions of what you used to get.

    Features Offered by Detective

    • Detective helps reps to find the right prospects for every unique proposition and help avoid wandering with the wrong leads.
    • With basic demographic data pertaining to companies and prospects, reps can effortlessly filter out the prospects which aren’t suited for a particular proposition.
    • Finding the right prospects helps in ways more than just saving time; for instance, reps also need lesser training directed to the right prospects that they will be propositioning to.
    • Detective also offers reps customizable CRM to suit their business needs and close more deals and enhance conversion rate.
    • The CRM can also be integrated with tools which reps use initially to maintain consistency with prospects and in the workflow.

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    Datanyze

    Datanyze Sales Prospecting Tool
    Datanyze Sales Prospecting Tool

    Datanyze helps you with the implications of techno-graphics to the digital world of sales and marketing. It helps you market products with strategies based on the choices of your prospects in turn offering you a better conversion rate. Moreover, Datanyze also helps you find new prospects through researching accounts, contacts, and email addresses along with techno-graphics implemented into your CRM, to nourish customer data. It is one of the best prospecting tools.

    Features Offered by Datanyze

    • Instead of relying on demographics and firmographics, Datanyze uses techno-graphics to find suitable prospects to enhance conversion rate.
    • Datanyze helps combine most prospecting based tasks into a single workflow, simplifying sales prospecting and saving time.
    • Get the company’s social and technical insights with a single click irrespective of prospecting within Datanyze, or on the company’s website.
    • Find your prospect’s email address without having to leave your page simply by highlighting the required name.
    • Seamlessly manage your prospect list and juggle them between your CRM and other tools with one click.

    Bloobirds

    Bloobirds Sales Prospecting Tool
    Bloobirds Prospecting

    With an intuitive sales platform, Bloobirds helps you make informed decisions while simultaneously guiding sales reps through their work. It helps you turn your work and all of your activities into opportunities giving you a clear and bigger picture of what marketing and sales strategies actually work. Bloobirds helps you make the perfect strategy, support your work throughout the implementation of the same and then deliver you the best results. Moreover, you get insights on all of your work, be it a conversion or a failed lead.

    Features Offered by Bloobirds

    • Bloobirds is very similar to having a Sales Development Representative(SDR), to help you guide through the process of qualifying leads, questions, and recommended leads.
    • All the data required by the sales reps are readily made available by Bloobirds, which is presented as insights to ensure lead conversion.
    • From getting quality prospects to managing contact tools, Bloobirds effortlessly guides sales reps through sales workflow to meet deadlines and targets.
    • The entire process of sales prospecting from marketing to prospecting to a meeting, can be covered by Bloobirds and hence you get more inbound leads and better conversion.
    • Bloobirds offers a user-friendly interface with constant reminders and alerts to help reps be more organized, and pay more attention to prospects while automating trivial tasks such as data collection.

    Leadfeeder

    Bloobirds Sales Prospecting Tool
    Leadfeeder Sales Solutions

    Leadfeeder helps you by displaying the companies which exhibit interest in your solutions and have visited your website, the benefit being that these companies have a higher chance of conversion than other leads. Leadfeeder develops a list of prospects who have visited your website, prioritizes them based on their activity, and collects contact data of the prospects. Another advantage that Leadfeeder gives you is that it makes you aware of the lead before other competitors and hence, you have an upper hand.

    Features Offered by Leadfeeder

    • With multiple integrations such as Salesforce and Pipedrive, make the most out of your marketing insights and data along with lead generation with your CRM.
    • Leadfeeder guides sales reps through the process of lead generation, account-based marketing, visitor tracking and other tasks, for better results.
    • Identify prospects, not based on what you search, but on what they look for in you. Prospects who are already looking at you have a higher chance of a conversion.
    • Leadfeeder transforms anonymous website traffic into a prospect list and gives insights on their activities on your website to better know your potential clients.
    • Leadfeeder combines marketing and sales data and updates your CRM along with sending email alerts for you and hence gives you high-value leads.

    Pricing for Leadfeeder

    Leadfeeder Lite plan Leadfeeder Premium plan
    Basic version of Leadfeeder with limited features and comes free of cost Advanced version of Leadfeeder and costs $55 per month
    Allows unlimited users but only 3 days retention of data Allows unlimited users and retention of data
    Offers upto 100 leads but no company details or contact database Offers unlimited leads and company details and contact database
    No tools like filtering, collaboration or imported lists Other tools such as powerful filtering, collaboration and imported lists

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    FAQs

    What is a sales prospecting tool?

    A sales prospecting tool is software that helps you to automate small repetitive tasks so your sales reps can save time and deliver the right messaging to prospects.

    What are the best sales prospecting tools?

    Best sales prospecting tools:-

    • Prospect.io
    • Detective
    • Datanyze
    • Bloobirds
    • Leadfeeder

    What are prospecting techniques?

    Effective sales prospecting techniques

    • Scheduling and committing to sales prospecting
    • Make warm as opposed to cold calls
    • Create ideal customer prospect profiles
    • Attend and network at events
    • Don’t sell but develop relationships
    • Request referrals
    • Get involved in social selling

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  • Top CRM Softwares For SaaS

    SaaS is capturing the attention of entrepreneurs worldwide and becoming a preferred choice for businesses of all sizes. In the United States alone, around 80% final users prefer using SaaS applications (in 2016, this figure was 52%). To increases the revenue of your SaaS business, you need to change your game and approach sales differently. More organized process, Faster access to data, Better team collaboration, Increased visibility into the sales process, plus round the clock availability has become the need of the hour.

    Investing in technology like CRM software can help you in controlling your overall sales outcome and improve the bottom line of your business. 64.2% of companies rate CRM tool as impactful or very impactful. Customers aren’t ready to wait; a delay in response can give them a reason to approach your competitors. What’s the use of running impactful campaigns and attracting potential prospect if they quit in the middle of a sales cycle? As per a study, 79% of marketing leads never convert into sales.”

    Best CRM Software That You Must Use

    Best CRM Software That You Must Use

    HubSpot CRM

    HubSpot customer relationship management (CRM) software is built for companies that want to spend less time logging data. It keeps all your contacts in one centralized, customizable database. It manages your pipeline so you can keep deals moving forward. And you can see everything about a lead in one place – no more digging through inboxes to find information. Start using the free HubSpot CRM today. It’s easy to set up and intuitive to use, so you can get back to growing your business.

    HubSpot CRM
    HubSpot CRM

    The HubSpot CRM is ideal for small and medium-sized businesses (10-200 employees) that are constrained by spreadsheets but don’t need much of the advanced features of complex enterprise-level CRMs.

    Zoho CRM

    Zoho CRM empowers small to large-sized organizations with a complete customer relationship life-cycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho CRM is for everyone, be it a small business or an enterprise. Sell smarter, better and faster with Zoho CRM.

    Zoho CRM
    Zoho CRM

    Zoho CRM pricing starts at $12.00 per month, per user. There is a free version of Zoho CRM and it also offers a free trial.

    Centra Hub CRM

    Centra Hub CRM is fully customizable, and integrated with sales, marketing, and service. It has excellent experience in offering highly customizable CRM solutions. Automates lead generation, nurturing, and support for all growing businesses. Centra Hub is a cloud-based CRM software that provides a centralized platform to execute business operations aligning in various verticals of an organization. It offers a highly customizable CRM platform for small, medium, and large enterprises.

    Any company which wants to automate sales, marketing, and service can use Centra Hub CRM. Also, industries like real estate, automobile management, facilities management, asset, retail, education, professional services, & project management can also benefit from its features.

    Centra hub CRM
    Centra hub CRM

    Centra Hub CRM pricing starts at $8.99 per month, per user. There is not a free version of Centra Hub CRM but Centra Hub CRM does offer a free trial.

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    Salesflare

    Salesflare is the intelligent CRM for small B2B businesses and startups, who want to sell more with less work. Salesflare automatically fills out your address book and keeps track of all interactions with the people you’re in contact with. It takes data from email, social media, company databases, phone, calendar and hands it to you in automated customer timelines that tell you everything you need to know. You just have to write the emails, make the calls, and have the coffee. Ideally suited for small B2B businesses and startups who want to sell more with less work.

    Salesflare
    Salesflare

    Salesflare pricing starts at $30.00 per month, per user. There is not a free version of Salesflare but it does offer a free trial.

    Bitrix24

    Bitrix24 is the leading free online CRM software used by over 3.5 million companies worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. The free plan also comes with email marketing and telephony. Advanced versions have sales and marketing automation, bulk SMS, campaign management and support for multiple pipelines. Available in 12 different languages, Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

    Bitrix24
    Bitrix24

    Bitrix24 pricing starts at $39.00 per month. There is a free version of Bitrix24 and also Bitrix24 offers a free trial.

    Concluding Thoughts

    A little investment in the best technology can make a big difference to your business. A CRM technology can be very beneficial for your SaaS business provided you choose the right CRM and motivate your sales team to use it regularly. Here are few tips that will help you in making right decisions

    • Asses and identify your business needs before searching a CRM
    • Speak to your sales representative and create a list of features that they will require to close a deal successfully
    • Try the CRM before investing in it
    • Choose a CRM that grows with your business
    • Research about the CRM and read various reviews

    Which CRM do you use for your SaaS? Please let us know in the comments section below.

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    FAQs

    What is CRM software?

    CRM is an acronym that stands for customer relationship management. Customer relationship management is any tool, strategy, or process that helps businesses better organize and access customer data.

    What does CRM software do?

    A CRM tool lets you store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns, all in one central location and make information about every customer interaction available to anyone at your company who might need it.

    What are the Benefits of CRM Software?

    • Better knowledge of customers
    • Better segmentation
    • Better customer retention
    • Better anticipation of needs
    • Better and speedier communication
    • Better protection of data privacy

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