Tag: CRM Tools

Top CRM Tools & Customer Relationship Management Tools for Startups and Businesses in 2025

Customers are an important aspect of any business, and it’s a crucial task to maintain a good customer relationship. Customer Relationship Management (CRM) is a system or software that helps businesses manage and analyze customer interactions and data throughout the customer lifecycle. The goal of CRM is to improve business relationships with customers, help in customer retention, and drive sales growth.

CRM tools are used to store and manage customer data, track customer interactions and interactions, and provide actionable insights to help businesses improve their customer relationships. This can include information about customers’ past purchases, their preferences and behaviors, and any interactions with customer service representatives.

CRM tools can also include tools for automating and streamlining business processes, such as sales forecasting, marketing campaigns, and lead management. By using a CRM system, businesses can more effectively target and personalize their marketing efforts, as well as improve their customer service and support. As CRM is an essential part of any business, here are the top Customer Relationship Management tools for businesses.

5 Best CRM software

The Best Customer Relationship Management (CRM) Tools for Businesses:

Here is the list of top CRM software tools to fulfill various business needs in 2025:

S.No	CRM Software	Key Features	Pricing
1	Zoho CRM Software	Lead management, workflow automation, AI-driven insights	Starts at ₹800/user/month
2	Hubspot CRM	Free CRM, marketing automation, email tracking	Free plan; Paid starts at $20/user/month
3	Salesforce CRM	Highly customizable, AI (Einstein), sales forecasting	Starts at $25/user/month
4	Pipedrive	Sales pipeline visualization, automation, reporting	Starts at $14.90/user/month
5	Creatio CRM	Low-code customization, sales + marketing + service automation	Custom pricing (on request)
6	Freshsales	Built-in phone & email, AI insights, workflow automation	Free plan; Paid starts at ₹999/user/month
7	vCITA	Appointment scheduling, invoicing, client management	Starts at $29/month
8	EngageBay	All-in-one CRM, email marketing, helpdesk	Free plan; Paid starts at $12.74/user/month
9	Zendesk	Customer support, ticketing, omnichannel engagement	Starts at $19/agent/month
10	Apptivo	IT financial management, cost transparency, budgeting	Custom pricing (enterprise)

Zoho CRM Software

Rating	4/5
Mobile Access	Android and iOS
Free Trial	30 Days

Zoho Customer Relationship Management Tools

Zoho CRM is a cloud-based Customer Relationship Management tool, known for empowering organizations with a complete customer relationship lifecycle management solution. It is workable for both small and large businesses. It also comes with a free trial version. This CRM tool is extremely customizable, and smoothly runs with all other apps. The other app features include lead generation and qualification, pipeline analysis, competitive analysis, a single database, offers parent-child relationships between customer accounts and their subsidiaries, creating forms with no coding, uploading forms live instantly, etc.

Pricing Details of Zoho CRM:

There is a free edition and four paid plans, i.e, Standard, Professional, Enterprise, and Ultimate.

Standard	Rs.800/month, billed annually
Professional	Rs.1,400/month, billed annually
Enterprise	Rs.2,400/month, billed annually
Ultimate	Rs.2,600/month, billed annually

Hubspot CRM

Rating	4.4/5
Mobile Access	Android and iOS
Free Trial	14 Days

Hubspot CRM was the winner of the Expert Choice award in 2018, due to its top-class CRM services. It is built as a platform that allows the sales team to get started quickly without making much of changes in their existing workflow.

It is very helpful in creating beautiful contact and company profiles, by keeping a neat organization of every detail from the customer’s communication that has a connection with the company. The features include customizing views, website integration, social media, CRM details, email connections, phone integration, deal and task board, etc.

Pricing Details of HubSpot CRM:

There is a free edition and four paid plans, i.e, Starter, Basic, Professional, and Enterprise.

Starter	$50/month
Basic	$200/month
Professional	$800/month
Enterprise	$2400/month

Salesforce CRM

Rating	4.3/5
Mobile Access	Android and iOS
Free Trial	14-30 days

Salesforce CRM is a cloud-based customer relationship management software platform that helps businesses manage and track customer interactions, sales, and marketing efforts.

The features include account and contact management, lead management, sales forecasting, contact manager, file sharing, campaign influence, calendar, case management, lightning speed solutions, and much more.

The platform also offers a range of customizable tools for customer service, analytics, and collaboration. Salesforce CRM can be used by businesses of all sizes and industries, and it is available in various subscription plans to meet the needs of different organizations.

Pricing Details of Salesforce CRM:

The CRM tool has a Free trial and four paid packages i.e, Lightning Essentials($25/user/month), Lightning Professional ($75/user/month), Lightning Enterprise($150/user/month), and Lightning Unlimited ($300 /user/month).

Lightning Essentials	$25/month
Lightning Professional	$75/month
Lightning Enterprise	$150/month
Lightning Unlimited	$300/month

Pipedrive

Rating	4.2/5
Mobile Access	Android and iOS
Free Trial	30 days

Pipedrive is the winner of the Expert’s Choice Award 2018. It is listed under the top customer relationship management (CRM) tools designed to help businesses manage and track their sales and customer interactions.

The website is built for salespeople and hardcore web app developers. It is a very friendly CRM platform and can be fully mobile-optimized, and can easily integrates its Google Calendar, Google Contacts, and other Google apps.

It offers a range of features such as lead and opportunity management, pipeline visualization, task and calendar management, goal setting, contact history, and integration with other tools such as email and social media.

With Pipedrive, users can create and manage deals, track customer interactions, set reminders and deadlines, and analyze sales performance. It also allows users to customize the CRM system to fit their specific business needs and workflow.

Pricing Details of the Pipedrive CRM Tool:

This tool offers a 14-day free trial and has three best packages, i.e, Essential($9.90/user/month), Advanced ($19.90/user/month), and Professional ($39.90/user/month) when billed annually.

Essential	$9.90/month
Advanced	$19.90/month
Professional	$39.90/month

Creatio CRM

Rating	4.6/5
Mobile Access	Android and iOS
Free Trial	14 days

The Creatio CRM tool is known for being an out-of-the-box customer relationship management (CRM) tool that helps streamline company processes, boost employee productivity, and also to organize CRM data. There are several modules available: Marketing Creatio, Sales Creatio, and Service Creatio, where each module has specialized tools for specific departments.

The features include customer data management, system integration, lead management, time management, sales management tools, communication tools, sales management features, document management compatible with MS Word, knowledge management offline, etc.

Pricing Details of Creatio CRM Software:

The tool offers 14 14-day free trial. And, its pricing plan is divided into three sections: Sales (an end-to-end platform to automate sales processes of any type with no-code), Marketing (a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code), and Service Module (an omnichannel platform to automate customer service workflows of any complexity with no-code). Pricing details for each module are given below:

Sales Module Pricing:

Team	$30/month
Commerce	$35/month
Enterprise	$60/month

Service Module Pricing:

Customer Center	$45/month
Service Enterprise	$60/month

Marketing Pricing Module: Custom Plan

Freshsales

Rating	4.6/5
Mobile Access	Android and iOS
Free Trial	21 days

Freshsales is the winner of the Great User Experience Award 2017. It is listed as a high-quality CRM software tool that is designed for high-velocity teams to keep track of contacts and also solve their inquiries.

It offers a wide range of features, including contact details, communication history, and notes about interactions with customers. It also includes a range of sales and marketing tools, such as lead capture forms, email campaigns, and automated workflows to help businesses manage their sales pipelines and nurture leads.

In addition to its sales and marketing capabilities, Freshsales also offers a range of customer support tools, including a ticketing system and a live chat feature, to help businesses provide timely and efficient support to their customers.

Overall, Freshsales is a comprehensive CRM platform that can help businesses manage and grow their customer relationships by providing a central hub for storing and organizing customer data and communication, as well as a range of tools to support sales, marketing, and customer support efforts.

Pricing Details of Freshsales CRM Software:

The tool offers a free trial for 21 days. Other pricing plans include Growth, Pro, and Enterprise.

Growth	Rs 999/month, billed annually
Pro	Rs 2,799/month, billed annually
Enterprise	Rs 4,999/month, billed annually

vCITA

Rating	4.4/5
Mobile Access	Android and iOS
Free Trial	14 days

vCITA is a customer relationship management (CRM) tool that helps small businesses and freelancers manage their customer interactions and schedule appointments. It is used by professionals such as lawyers, accountants, fitness trainers, photographers, and more. It provides a range of features designed to streamline and automate various aspects of customer management, including appointment scheduling, invoicing, client communication, and task management.

Overall, vCITA is a comprehensive CRM software that can help small businesses automate their customer management processes.

Pricing Details of vCITA CRM Software:

The tool offers a 14-day free trial and has three pricing tools: Essentials ($19/month), Business ($45/month), and Platinum ($75/month).

Essentials	$19/month, billed annually
Business	$45/month, billed annually
Platinum	$75/month, billed annually

EngageBay

Rating	4.6/5
Mobile Access	Android and iOS
Free Trial	For 15 Users

EngageBay is a customer relationship management (CRM) platform that helps businesses manage and organize their customer interactions and data by integrating sales, marketing, and service activities in one place. Its primary purpose is to generate leads and get loyal supporters. The features include sales and marketing automation. contact management, Facebook Ads, analytics, ticket management, email marketing, social media management, live chats, lead generation and nurturing, customer service and support, and analytics and reporting.

Introduction to EngageBay CRM platform

Pricing Details of EngageBay CRM Software:

EngageBay offers a free trial and three paid plans: a basic, growth, and a Pro plan.

Basic	$11.95/month, billed annually
Growth	$45.99/month, billed annually
Pro	$73.59/month, billed annually

Zendesk

Rating	4.3/5
Mobile Access	Android and iOS
Free Trial	14 Days

Zendesk is a customer service-focused CRM designed to make customer support simple and efficient. It offers an advanced ticketing system with automated routing and SLAs, self-service portals where customers can find answers on their own, and AI-powered bots that handle routine queries. Businesses can also use their analytics and customizable dashboards to track performance and gain insights. Plus, Zendesk integrates easily with popular tools like Salesforce, Shopify, and Slack, making it a complete solution for customer support and sales automation.

Pricing of Zendesk CRM Software:

Suite Team	$19/agent/month, billed annually
Suite Growth	$55/agent/month, billed annually
Suite Pro	$115/agent/month, billed annually

Apptivo

Rating	4.4/5
Mobile Access	Web-based (Cloud)
Free Trial	Not Available

Apptio - CRM platform — Apptio – CRM platform

Apptio may not be as well-known as Zoho or Salesforce, but it works just as well and offers users plenty of flexibility at a lower price. It brought together useful apps like Office 365, G Suite, Dropbox, and PayPal in one place, making it easier to manage everything. A free version was available for up to 3 users, while paid plans started from just $8 a month. People could use Apptivo on Mac, Windows, mobile phones, or directly on the web, and 24/7 online support was also provided to help whenever needed.

Pricing of Apptivo CRM Software

Plan	Pricing
Costing Essentials	~$80,040/year for managing up to $25M in IT spend
Costing Standard	~$110,040/year for managing up to $25M in IT spend

Conclusion

Choosing the right CRM software can make a huge difference in how efficiently your business manages customer relationships, sales, and support. Each tool has its strengths; some excel in automation, others in customization or affordability. By understanding your business needs, team size, and budget, you can pick a CRM that not only organizes your customer data but also drives growth, improves customer satisfaction, and saves time. Investing in the right CRM is a strategic move that invests in the long-term success of your business.

FAQs

What is CRM?

CRM stands for “Customer Relationship Management” and refers to all strategies, techniques, tools, and technologies used by enterprises for developing, retaining, and acquiring customers.

What are the best customer relationship management (CRM) software platform in 2025?

The Top-Rated CRM software product for 2025 includes:

Zoho CRM
Hubspot CRM
Salesforce CRM
Pipedrive
Creatio CRM
Freshsales
vCITA
EngageBay

How much does a CRM system cost?

Most CRM tools range from $10 up to hundreds of dollars per user per month. The more expensive plans usually have much more advanced features and increased access to customer support.

What are the 4 pillars of CRM?

Workforce, Strategy, Processes and Technology constitute the four pillars of CRM.

What is a CRM framework?

The customer relationship management framework is the way in which companies manage their customers.

Should I consider a free CRM tool?

If you have a small business with basic customer relationship management needs, a free CRM may be sufficient. However, if you have a larger business with more complex customer relationship management requirements, a paid CRM with more advanced features and support may be a better choice.

What other tools integrate with CRM software?

There are a wide variety of tools that can integrate with CRM software to enhance its functionality and enable businesses to more effectively manage their customer relationships. Some examples of tools that commonly integrate with CRM software include marketing automation, project management, social media, email marketing, financial tools, customer service, and support tools.

August 21, 2025

Story of uEngage: Technology Solutions for New Age Restaurants
Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by uEngage.

uEngage provides subscription based-technology solutions to the local businesses for better market services. It is on a mission to help restaurants save aggregator commission and build their long term digital data growth. Started in 2018, uEngage has clocked over 700+ crore worth orders through its client apps.

StartupTalky interviewed Mr. Sameer Sharma (Founder, uEngage) to get insights into the startup story and roadmap of the organization. Read ahead to know more!

uEngage – Company Highlights

Startup Name uEngage

Founders Sameer Sharma, Sunil Rawal

Founded 2018

Headquarters Panchkula, Haryana

Industry Foodtech

Website uengage.in

uEngage – About and Vision
uEngage – How it Started
uEngage – Founders and Team
uEngage – Products/Services
uEngage – Challenges Faced
uEngage – Marketing Strategies
uEngage – Growth and Stats
uEngage – Future Plans
uEngage – FAQs

uEngage

uEngage – About and Vision

uEngage offers digital and technology solutions for food ordering apps, cloud kitchen, contactless ordering, CRM services, grocery delivery, and many more.

uEngage’s uniqueness lies in its balanced combination of its innovative products and digital growth consultant. It can be broken into 3 core pillars –
- Online ordering solutions
- User acquisition and demand generation
- Rider tracking platform + Third party riders integration
uEngage Services is founded with the vision to provide subscription based-technology solutions to the local businesses for better market services. They are a team of young aspirants who believe in providing business and technology solutions to the local business houses. Within the next two years (2023), uEngage’s mission is to be one of the best solution provider platforms for all the merchandisers and create maximum job opportunities for qualified youngsters.

uEngage – How it Started

The founders come from middle-class families, a town where most of the youngsters have to leave their hometown to look for good job opportunities. They wanted to break this chain and thus thought of creating opportunities where prospective people don’t have to leave their hometown. Coming from a technology & business background, Sameer & Sunil started their first venture Trideal in 2012.

“The journey wasn’t easy as the investors in Tier-2 cities lack confidence in startup’s but with our hard work, we were able to get the support of the talented people that made it a success. With certain ups and lows, Trideal was acquired by Paytm and after some gap, I started uEngage and ShoutLo in 2018. To date, we have been quite successful in achieving our mission” -says Sameer Sharma, Founder, uEngage & Shoutlo.

The founders noticed that the local food joints pay huge commissions to companies like Swiggy, Zomato for the delivery services. So they thought of solving that problem by providing them with a direct delivery option. At uEngage, the team provides subscription-based technological solutions to the local business houses.

uEngage – Founders and Team
- Sameer Sharma – Founder at uEngage & Shoutlo
- Sunil Rawal – Co-Founder, Business Head at uEngage & Shoutlo
uEngage has a team of promising youngsters who have the zeal and determination to provide technological solutions to the local business and expand job opportunities for qualified professionals. In 2018, uEngage was established and run by Sameer Sharma and his Co-founder Sunil Rawal looks after the business strategies of the company.

Spoonshot Story- Leveraging AI to Predict Food Trends | Funding | Founders | Business Model

Spoonshot is an AI based startup offering data backed insights to companies operating in food & beverages sector. Read about Spoonshots funding, revenue, founders and business model.

StartupTalkyChayanika Goswami

uEngage – Products/Services

uEngage offers digital and technology solutions for food ordering apps, cloud kitchen, contactless ordering, CRM services, grocery delivery, etc.,

uEngage – Products & Services

DISCOVERY
1. Food Ordering App: uEngage allows you to enhance the online food ordering experience for your customers with your own food ordering app. There are no upfront costs/commission and a low-cost fixed rental model.
2. Web Ordering: Have your customers place orders directly with your own food ordering website. There will be no commission charged for every order placed. The features include displaying a digital menu, accepting orders online, and showcasing multiple outlets on a single website.

3. Cloud Kitchen App: Run your delivery-only restaurant online with uEngage’s Cloud Kitchen App. Manage all your home delivery, takeaway, and in-car dine-in orders seamlessly.

4. Contactless Ordering Solution: Integrate a contactless ordering solution by eliminating physical touchpoints. The features include QR code ordering, a digital menu, and a digital mode of payment.

MARKETING
1. CRM for restaurants: uEngage offers a complete CRM solution helping your business to connect and engage with your customers in a smarter way and converting your audience into potential buyers. Enabled with features like – segment-based audience, personalized SMS campaign, customer feedback management, and smart reporting.
2. Digital Marketing: Includes SEO, SEM, PPC, Email marketing, Social Media, and content marketing.
3. SMS Solutions (DLT): Stay Connected to your customers with DLT Approved Transactional, Promotional & OTP Bulk SMS Service.
4. Mini App Store/3rd party integration: Launch your business in Paytm Mini App Store and PhonePe Switch to showcase your products/services and get access to the huge customer base of active users of Paytm & PhonePe.
DELIVERY & LOGISTICS
1. Rider tracking app: This app will let the rider make deliveries efficiently by letting him know the best routes based on current traffic status and all the delivery information on the app including the customer calling options and the address.
2. Rider Management: Manage all your on-demand deliveries and logistics services with your own Rider App. Features include – Rider Allocation, real-time rider tracking, and 3rd party rider management.
3. 3rd party logistics: Integrate with third-party logistics with Rapido and Dunzo to eliminate the need to invest in warehouse space, technology, transportation, and employees to carry out logistics processes.
OTHER TOOLS
1. In-store feedback app: Get to know what your customers think about your food, ambiance, service, staff, and more with customer reviews and ratings, all in real-time.
2. Digital Check-in App: Check-in guests at the door by entering their name or confirmation number on uEngage’s Digital Check-in App and reduce their waiting process.
3. Grocery Delivery App: Take your grocery store online and offer a hassle-free grocery shopping experience to your customers with your own grocery delivery app.
uEngage – Challenges Faced

“Challenges make you stronger. If you are not getting challenges on your road to success, you aren’t growing. My first challenge came when my Trideal Co-founder left the startup after 6 months and I had to learn the business mechanism in addition to my tech background. Getting the right kind of people under my umbrella and convincing the investors to invest in startups especially in Tier-2 cities is a real challenge. Slowly and gradually with our sustained efforts, we not only attracted investors but also created job opportunities for qualified professionals” – Sameer added.

uEngage – Growth and Stats

uEngage has successfully provided technology solutions to many brands and helped them provide better services to the clients. The startup’s presence is in more than 127 cities and has clocked 700+ crore worth orders through its client.
- 3500+ outlets onboarded
- Provided Technology solution to Outlets in 127+ cities
- One of the Prominent Pizza Chain has acquired 1.7 million users and is among top 7 apps on Play Store
- uEngage has empowered essential delivery platform for Govt of Punjab while Covid Lockdown
- uEngage does 5.2 lac+ Transactions on a monthly basis across its white-labeled apps/PWAs
- uEngage has helped its partner restaurants to clock more than 700 Cr worth Sales in last 4+ years journey
The Rapid Growth Of Foodtech Services In India

India is a leading venue for food tech companies or Indian food startups. Read on to know more about the food startups in India or food tech startups in India.

StartupTalkyDevashish Shrivastava

uEngage – Future Plans

In the years to come, uEngage wants restaurants to start direct online delivery services rather than spending money on commission base apps. The team is also inclined to make Uenage one of the biggest solution providers in the Northern region and create job opportunities for young aspirants.

FAQs

What is uEngage?

uEngage provides subscription based-technology solutions to the local businesses for better market services. It offers digital and technology solutions for food ordering apps, cloud kitchen, contactless ordering, CRM services, grocery delivery, and many more.

Who founded uEngage?

Sameer Sharma and Sunil Rawal founded uEngage in 2018.

Is uEngage an Indian company?

Yes. uEngage is an Indian company headquartered in Panchkula, Haryana.
January 9, 2023
Top 25 Profitable Micro SaaS Ideas to Explore in 2022
Software as a Service or SaaS is a cloud-based software authorizing model, that licenses software to users through the internet. The services are centrally hosted and require no installation or maintenance from the end user. It can be easily accessed through a web browser with an internet connection.

SaaS comes with the advantage of an on-demand subscription basis, which eliminates the risks of long-term commitment for users. They come at absolutely lower costs with no requirement for any operating expenses. SaaS is one of the fastest-growing services in the market. Their growth rate is rising by 18% every year.

What is Micro SaaS?

Top 25 Profitable Micro SaaS Ideas
Micro SaaS – Features and Advantages

Micro SaaS – Limitations

What is Micro SaaS?

Micro SaaS shows promising growth in the Software as a Service market. They are started and operated as a small business as their name describes. Investments are required in a lesser number compared to other SaaS operations. Micro SaaS is considered to be focusing on a narrow market that is Niche Market with a small team and limited customers.

With their recurring profits, fewer capital needs, low risk, dedicated customers and minimal operating expenses, Micro SaaS has started attracting many entrepreneurs towards them in recent years.

Top 25 Profitable Micro SaaS Ideas

The top 25 Micro Most profitable SaaS Ideas for your startup that definitely help you make money. The micro saas ideas to make money in 2022 are discussed below

Email Marketing

As digital marketing is growing at a rapid pace, email marketing has become one of the most profitable micro SaaS ideas. It is an essential service that helps an organisation to maintain regular follow-ups for their emails.

E-mail marketing Revenue forecast

Even the clients and customers can be kept in close contact through consistent email campaigning and marketing system. It can also save time, by segregating important mail from spam through colours or folders. It is necessary for an organisation that deals with too many emails.

Resume Builder

It is a significant tool that is necessary for youngsters and adults, who’re seeking jobs. Teaching them about creating an interesting resume and providing them with examples or templates could prove to be a promising startup. Demand for Resume Builders remains consistent over time.

Accounting Services

The always ‘in-demand’ services like accounting and basic tax calculations can be integrated into simple software. It helps the users manage their businesses and know the basic tax details they are supposed to pay.

Video/Photo Editing Services

The growing social media and e-commerce trend has only increased the need for photo or video editing tools. Developing an editing tool with good features according to the social media and e-marketer’s requirements can be a good choice.

Human Resource Management (HRM)

This is software that is used to track, manage and plan the requirements of the workforce deployed in an organisation.

Global Human Resource Management Market

It is expected that about 90% of workforce management by 2023, would be handled by SaaS. There is a huge need for these types of management software.

Content Management

There has been an enormous growth in the number of bloggers and social media users in recent times. Therefore, a need for content management software becomes essential. A SaaS tool to create and manage content with advanced facilities to auto-post and manage them will have more demand.

Learning Management System (LRM)

This has a great scope in the present online world. Educating students and elders on basic, professional and personal life through online lectures and study materials, will have a great demand in future. It is high time to start a SaaS platform for educational services.

Survey Compilation

Customer surveys and feedbacks are the most essential elements for the growth of a business. But, when plenty of them pile up, it might be difficult to keep track of everything. A SaaS tool can solve this by providing features, that can pick up important feedback, and merge repeated ones and others. It can save time and help to provide efficient solutions to the matter.

Team Management

Managing teams in projects and discussions when working remotely could be challenging. Particularly, when the meeting includes PPTs and much information, that is to be noted, it becomes difficult for a follow-up. A SaaS software to handle this can be of great advantage to the user and as an income generator to the service provider.

Customer Resources Management (CRM)

Freelancers and companies need to do multiple activities or work for different clients at the same time. Managing all these works on their own can be a time-consuming process. Hence, this type of management can be done by Micro SaaS tools, effectively and reliably, for freelancers.

Invoicing

Software that can generate bills and invoices automatically after every sale stands to be useful. Bills should be easily exported to PDF or any other Tax calculation software as per needs. It should be able to generate periodic bills with good presentation. Auto billing and Invoicing software can increase the productivity of an organisation.

Healthcare Services

Tracking clients’ healthcare schedules, fixing and reminding them of their appointments, providing remote health support through professionals, online consultations with doctors, etc., can be done through the healthcare SaaS service. The demand for such services is going to be higher in the future.

Fitness manager

Developing a fitness/wellness program during these pandemic times, when most of us are working from home, is one of the best ideas. You can teach people simple exercises or yoga that are needed for their day-to-day wellness. If you’re a fitness professional, then you can do it as a proper online program through a SaaS tool.

Journaling

The pace of the growing world has made people isolated. Accompanying those people by letting them share their thoughts and making them reflect on their lives could be useful. Just design software with a good user interface and writing formats and this might be your next best Micro SaaS startup. Journaling is indeed good for mental health.

Web Analytics

Web Analytics Software helps you track your website’s traffic and analyze your performance over time. They provide solutions to improve the performance of websites, thus saving time and increasing the income for an organisation.

Pharmaceutical Service

This could be an essential service required by older people. They may lose track of their medicine’s availability and suffer at the last minute. A SaaS platform to address this issue and deliver the medicines to their doorstep on time can make a good startup.

Software Solutions

In a world that is revolving around more technical devices than humans, there’s no drought for doubts regarding software and its functions. Addressing these doubts by providing solutions in an easy and simple way, either through videos or blogs, can be a good option for a Micro SaaS business.

Form Generator

The usage of online forms, like Google forms, has become an essential tool in recent times. So, developing a SaaS tool for creating forms, will have a good market demand. Presenting it in such a way that, even people with no coding knowledge can create their own forms, will certainly possess a higher advantage for this service.

Cookery

Cookery has gained a huge reception among people around the world. The lockdown, which arrested people in their homes, made them look for new ways to enjoy their meals. Hence, online cooking demos and sharing of recipes by chefs and professionals could be a good idea for starting a business.

KPI Tracking

Key Performance Indicators (KPI) a tool used to measure the company’s performance and displays the result as charts and tables for easy understanding. It helps the organisation to monitor sales and other performance-related activities. The demand for such tools is always higher.

Tea/Coffee Round

It may sound weird, but this type of service proves to be of great importance to employees in an organisation. There is a need for an app that keeps track of rounds of who should make tea for the day. A perfectly crafted Micro SaaS tool could do that.

Personal Goal Tracker

This should track anything from personal goals, maintaining diet, achievements, milestones, etc., This can be made into a graph for easy viewing and analyzing one’s performance. The personal tracker can have a good reach among audiences.

Time Manager

Organizing and planning time, to make optimum utilization, might demand most of our energy. If a small software could assist us with that, then it’ll be of great support. Developing a time management tool, that could help us keep track of our time and remind us of what and when things should be done, can have a good deal of demand in future.

Habit Tracker

With people getting more conscious of their habits, a habit tracker can be a great tool and a profitable Micro SaaS idea. It is a simple tool that helps one to look into and manage their own habits. One can maintain a record of their habits in this software to analyze and self-assess themselves whenever one wants. This modest tool helps one to progress towards their goals. This SaaS idea can be of great value to the users.

25. Grocery/Essentials

People are getting more attracted to online shopping, and groceries are getting added to that list. Developing a SaaS-based model for grocery service would make it more efficient and successful in future.

Micro SaaS – Features and Advantages
- Development of Micro SaaS can be easier and simpler. You don’t require much coding knowledge or technical skills to start one.
- You can develop a one-to-one interaction with customers, which helps to build a dedicated customer base.
- Even though, Micro SaaS mostly concentrates on Niche Markets, its geographical boundaries are limitless. It can have customers from any part of the world.
- Recurring income is undoubtedly the best revenue model in the world today. There’re plenty of opportunities in Micro SaaS, to create a good recurring revenue model.
- Though you’ve stable customers, their numbers will be limited due to a narrow focus on a particular niche.
- Since the capital and investments are limited, you may have to depend on other hosting platforms like Shopify, to start your Micro SaaS. This makes you stick to their rules and regulations and you may be less independent.
- Operating with a small team means, fewer ideas for improvements and innovations and more responsibilities on few persons. Failing to notice market changes and adapting to them quickly, could be risky for business.
Micro SaaS – Limitations

Though there’re a few disadvantages, they could be eradicated easily by improper planning and if not having proper market awareness. Any good idea with a knowledgeable team can bring out the most successful Micro SaaS business but without planning it could fail.

Conclusion

Ideas are boundless and every new day blooms with some new ideas, innovations and entrepreneurs, and Micro SaaS is the best way to create and give shape to such ideas. The best 25 Micro SaaS Startup ideas that are mentioned above is one that could start now, as it is the right time to do so. I hope, one of these ideas either benefits you or strikes you with some new concepts that could be further enhanced to make profitable saas companies.

FAQ

What is a Micro SaaS?

Micro SaaS is a business targeting a niche market, run by a small team, with small costs and has a small but dedicated user base and no outside funding.

How can you make SaaS profitable?

Develop a solution for a problem, Write up a lean plan, Explore pricing models and Financing and funding and Build your product.

What is a SaaS example?

Some of the SaaS examples are BigCommerce, Google Apps, Salesforce, Dropbox, MailChimp, ZenDesk, DocuSign, Slack, and HubSpot.

How do I find a good micro saas idea?

We have packed this article with the best micro saas ideas but you can brainstorm by analysing the market for more such ideas.

Are micro SaaS startups really profitable?

Yes, they are profitable and usually revenue ranges between $1,000 – $10,000 per month.

How do I build a micro SaaS product?

You may look up to a team of developers and designers or you can use tools like no-code tools to build your micro saas.
November 25, 2022
Hunter.io – Is it a Perfect Tool for Outreach?
When it comes to reaching out to new and potential customers, email marketing comes in very handy. However, the whole process of email marketing is time-consuming and endless. We’ll examine Hunter.io, a useful email-hunting tool to simplify your work. This tool allows you to search any domain for email addresses.

So far, this tool has helped an uncountable number of marketers to find contacts related to various domains. In fact, for companies that channel customers through emails, Hunter.io is of great help. Today, the email hunter app is available as a Chrome extension and Google Sheets add-on.

What is Hunter.io?
How Hunter.io works
Features of hunter.io
Hunter.io Pros
Hunter.io Cons
Hunter.io Pricing

What is Hunter.io?

Hunter.io Homepage

This email marketing tool is for bulk tasks and to verify emails. Recently, it has integrated campaigns that allow you to perform direct outreach rather than uploading contacts to another CRM. In terms of usability, the app is practical and convenient. Hence, more businesses are incorporating it into their arsenal. In this way, they are speeding up the whole process of contact-hunting.

How Hunter.io works

Hunter.io tours through the internet to search for your target emails. Not to worry, it is a legal tool, although you have to abide by the rules and regulations. Follow these steps to get started on Hunter.io.
- Open the Hunter website and sign up using your Google account.
- Complete the initiation process by entering your name and choosing a password.
- To do your first search, enter your target website address on the search bar and click on the ‘Find email addresses’ button.
- You will be required to provide your phone number to get a verification code.
- After that, a list of available email addresses will appear for you.
- You can verify these email addresses to discard the invalid ones.
Find email addresses with hunter

Top 7 SMS Marketing tools to Generate high-quality leads

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Features of Hunter.io

Hunter.io has a very easy-to-use interface that is quite appealing to the eyes. In this way, you can swiftly navigate through the email management tool. Other than that, some features make the app more comprehensive. More than features, these are essential tricks that will help you expand your business.

1. Easy searching

Hunter domain search

With Hunter’s domain search, you can search for any business and export the results to your spreadsheet. For instance, you want to find the VP of any company. In that case, just typing the domain name, you will get the person’s details like name, position, contact number, social media links, etc.

2. Find every email

Hunter email finder

Similar to searching, this option of finding emails allows you to look up the email addresses of businesses and also of individuals. All you need to do is enter the website addresses with which they are associated.

3. Accurate email verification

Hunter email verifier

Hunter.io is also an email verifier tool that allows you to verify a particular email address to avoid email bouncing. It helps you to make sure that the email address is a real one. All you need to do is enter the email and let the tool do its magic.

4. Wide outreach

Hunter email campaign

To gather more leads for your business outreach, Hunter.io lets you connect your Gmail account with it. Further, you can enhance your campaigns by creating email templates. Importantly, you can deal with large amounts of data and verify lists of domains or addresses easily and in no time.

Hunter.io Pros

Positive Reviews for Hunter
- Easy to use because it comes with a Chrome extension.
- Seamless searching of email addresses using a domain name and contact information.
- Has its own versatile CRM which is quite versatile.
- Gives 50 free searches before finalizing a paid package.
- Provides extremely reliable results.
Hunter.io Cons

Negative Reviews for Hunter
- The prices of different packages could be expensive if you are looking for a cheap tool.
- Does not allow personal email searching.
- It is not a social media research tool. As a result, it no longer permits LinkedIn integration.
Best Tools for Sending Bulk Messages on WhatsApp Business 2020

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Hunter.io Pricing

Monthly Plan Pricing Searches Verifications

Starter $49 500 1,000

Growth $99 2,500 5,000

Pro $199 10,000 20,000

Business $399 30,000 60,000

Hunter.io Pricing

Hunter.io is not a completely free app. Yes, you get a maximum of 25 free searches. However, to go further, you will need a paid plan.

Conclusion

If you are still thinking about whether to choose Hunter.io or not, then stop. Just take the free trial and decide for yourself. Hunter.io has been a suitable tool for many sales teams, companies, and freelancers. The bottom line is that this tool makes your searches simpler and quicker. Consequently, you are bound to trust Hunter.io.

FAQs

1. Who can use Hunter.io?

Hunter.io is highly beneficial for businesses and individuals to improve their outreach. The tool is also helpful for sales and marketing teams to hunt down emails.

2. Is Hunter.io legal?

Yes, absolutely. Hunter.io is a perfectly legal tool that scrapes the internet to find your target emails. However, you are responsible for how you use the search results.

3. What can I search using Hunter.io?

Using Hunter, you can search for individual and business email addresses by only providing the domain name.

4. Which is the best email finder app?

There are plenty of email finder apps. If you are looking for the best, then go for Hunter.io. With more than unique features and an easy-to-use interface, this tool will surely bring business growth.
November 19, 2022

Startup Name	uEngage
Founders	Sameer Sharma, Sunil Rawal
Founded	2018
Headquarters	Panchkula, Haryana
Industry	Foodtech
Website	uengage.in

Monthly Plan	Pricing	Searches	Verifications
Starter	$49	500	1,000
Growth	$99	2,500	5,000
Pro	$199	10,000	20,000
Business	$399	30,000	60,000

Top 5 Alternatives for Pipedrive CRM and Their Features

In any kind of business, customers are the key to its growth. Without the customers, a business is as good as dead. So for the survival of a business, customer relationship management tools are extremely important. With the rise of online tools and SaaS over the web, it has become a consumer hub of software and online services. This exponential rise in both parties online, the seller and the buyer, have to lead to the rise in demand for Customer relationship management (CRM) tools. One of the most used and popular CRM tools is Pipedrive.

Pipedrive is a Customer Relationship Management Tool that helps users draw their attention to the right leads and sell better. It offers to fill up your sales pipeline with highly convertible leads, track communication and metrics to offer insights into the customer data, and also allows you to integrate with your sales boosting applications to give the best results.

Although Pipedrive is one of the best in business available and has been considered the number 1 user-rated CRM tool, users often look for Pipedrive Alternatives to evaluate all the options. In this article, we will talk about the top 5 CRM tools, which you may deploy as an alternative to Pipedrive. So, let’s get right into it.

Salesforce CRM
HubSpot
Zoho CRM
Insightly CRM
Copper CRM

Salesforce CRM

Salesforce is one of the most sought-after CRM which helps you with marketing, sales, commerce and services. Salesforce helps collect customer data in one place to make precise and more informed decisions. It also helps you by automating trivial and recurring tasks in a more personalized way by sending custom emails for marketing. Salesforce hence delivers an exception and rather personalized experience with excellent customer support 24/7.

Features Offered by Salesforce

Salesforce offers you an all-around view of your customer’s activities, contacts, and communications to better know your customer.
With the help of Opportunity Management, monitor your competitors and products and tag along the information you need to enhance conversion.
Salesforce furnishes you with a mobile application that helps you work even without a desktop, such as log calls and respond to leads.
Track your leads till the deal is closed and make informed decisions based on insights from sales data.
Easily share files among your team members and enable real-time tracking of your content.

Pricing for Salesforce CRM

Essential plan	Professional plan	Enterprise plan	Unlimited plan
Costs $25 per user per month	Costs $75 per user per month	Costs $150 per user per month	Costs $300 per user per month
Offers you accounts and leads management	Offers all features of Essential plan along with lead registration and scoring	Offers all features of Professional plan along with collaborative forecasting and workflow approval automation	Offers all features of Enterprise plan along with 24/7 support

HubSpot

HubSpot is a sales and marketing tool offering all round CRM, with tools and services for best in class marketing tactics. With services in every domain of sales and marketing, HubSpot offers the users free courses, eBooks and guides along with services such as Onboarding, Consulting and those of a Service Provider. Tools offered by HubSpot include Marketing Hub, Sales Hub, Services Hub, and CMS Hub.

Features offered by HubSpot

Offers sales automation, e-Signatures and lead scoring along with email sequences.
HubSpot also offers premium marketing features such as automation, SEO tools, and video hosting.
With HubSpot, users are furnished with an interactive and analytical dashboard, deal pipelines and customizable reports.
HubSpot also offers tools for blog and content creation with SEO, live chat and security monitoring.
Its Service Hub offers Customer Service Automation with multiple ticket pipelines and customer feedback.

Pricing for HubSpot

Software	Starter	Professional	Enterprise
Marketing	Costs $45 per month, and offers tools such as landing pages, email marketing, and ad retargeting	Costs $800 per month and offers marketing automation, SEO recommendations, and custom reports with campaign reporting	Costs $3200 per month and offers services such as team management and advanced reporting with predictive leads
CRM and Sales	Costs $45 per month and comes with customizable sales properties, meeting scheduling, and other basic features	Costs $450 per month and offers sales analytics, custom reporting, eSignature and some personalization features	Costs $1200 per month and offers webhooks, custom objects, scalability, and reporting dashboard
Customer Service	Costs $45 per month and comes with live chats, conversational bots, and simple automation	Costs $360 per month and comes with ticket status and routing, and offers a better customer service with custom reporting and insight dashboard	Costs $1200 per month and helps user manage multiple teams slack integration along with webhooks

Zoho CRM

Zoho CRM is one of the first names that strikes when we talk about an all-round CRM tool. From remotely connecting to customers across different channels, to automating leads and actions required, Zoho has all the features of an effective CRM. With an interactive and insightful dashboard, it helps you monitor sales and business analytics and predicts future developments based on real-time trends and statistics while also furnishing you with a conversational AI. The AI offered by Zoho, named Zia, identifies convertible leads, so they can be more focused on, in turn, generating more revenue.

Features offered by Zoho

Zoho offers Sales and workflow automation for better lead and account management, and avoid repetition.
Predictive sales and Zia voice assistant point out convertible leads and detect anomalies while also suggesting on assignments and workflows.
With Zoho, you get to customize your page layout, views and fields, and add components and subforms.
Reports, statistics, funnels and KPIs based on real-time analysis with Target meters to set and achieve milestones.
Zoho makes project management and team collaboration efficient with tags, chats and groups while also providing data security and compliance.

Pricing for Zoho CRM

Standard Zoho Plan	Professional Zoho Plan	Enterprise Zoho Plan	Ultimate Zoho Plan
Costs INR 720 per user per month, billed annually	Costs INR 1200 per user per month, billed annually	Costs INR 2100 per user per month, billed annually	Costs INR 2300 per user per month, billed annually
Offers all the utilities in the free version along with scoring rules and workflow management	Offers all the utilities in the standard version along with SalesSignals and business blueprint	Offers all the utilities in the professional version along with Zia AI, a command center and a canvas layout	Offers all the utilities in the enterprise version along with advanced Business Intelligence and Zoho Analytics
Offers to build and manage multiple pipelines, send mass emails and customize dashboards	Helps build forms to collect user data, frame validation rules, and manage inventory	Enterprise plan comes with advanced customization, portals for multiple users and, mobile SDK	Advanced features with Zia recommendations on different niche

Insightly CRM

Insightly is a CRM tool that specializes in offering you a unified view of your customers including marketing, sales and project teams. Insightly allows you to connect with your customers on a personal scale, and helps convert your audience into regular consumers. Like most other CRM tools, Insightly assists users in creating customer journeys through marketing, sales, lead conversion, and integration with your email and other applications, with the primary focus on growing your pipeline.

Features Offered by Insightly

Naturally, a CRM’s primary task is to collect and manage customer data. Insightly seamlessly manages data and has it stored in an organized manner.
Insightly helps you come up with campaign ideas to nurture existing leads and welcome new leads simultaneously.
Insightly offers flexibility to tailor the CRM to your specific business needs. Design your own sales processes, lead opportunity and management, and custom fields.
You can also create new fields using custom objects, applications, and fields, without any complications.
Insightly helps you turn deals into projects and set milestones, so you have the perfect opportunity to deliver what you promise and eventually build a brand and earn customers’ trust.

Pricing for Insightly CRM

Plus plan	Professional plan	Enterprise plan
Costs $29 per user per month	Costs $49 per user per month	Costs $99 per user per month
Helps you work from any device and deliver prjects	Offers all features of the plus plan along with lead searching and management	Offers all features of the professional plan along with strengthening customer relationships
Insightly also helps you collaborate with your team with a unified platform for your team members to be on the same page	Offers integrated phone dialer for call analysis and reporting with some extra cost	Offers custom automation with validation rules, fields on objects, and permissions
Offers over 250 business app integrations and web APIs	Along with the integrations, Professional plan offes configurable webhooks	Enterprise plan offers schedulable serverless lambda functions to create and run custom code

Copper CRM

Copper CRM is one that works with Google Workspace, and helps you manage contacts and communications, deals, and files all in one place, so you don’t have to juggle around in your work. Copper allows you to manage multiple tasks such as updating deals, searching for past transactions, and scheduling tasks with Google Calendar, all with the help of Gmail. Moreover, you get custom dashboards and pipelines to help you never miss an opportunity such as a strong lead.

Features Offered by Copper CRM

Schedule your meetings and other tasks with integrated Google Calendar, and never miss them again.
Copper also allows you to customize your slide decks with advanced slide integrations to enrich it with important and useful data.
Leave all the task of finding and updating contact details of leads to Copper. Moreover, make data-driven decision with Data Studio to analyze and visualize data.
Copper also offers multiple resources to grow your business including books, product updates, blogs and others.
Along with other features, Copper offers complete security of your data, track deals through pipelines, and get custom reports and insights into your business.

Pricing for Insightly

Basic plan	Professional plan	Business plan
Costs $25 per user per month when billed annually and $29 when billed monthly	Costs $59 per user per month when billed annually	Costs $119 per user per month when billed annually
Offers a full Google Workspace integration with a limit of 3 users	This plan is more suited for growing businesses needing basic CRM features	This plan is built for scaling businesses and enterprises
Contact enrichment and project management and multiple pipelines	Contact enrichment and automation features such as workflow automation	Contact enrichment and automation features such as workflow automation and unlimited templates and bulk email
Basic reporting and sales forecasting	Various integrations such as HubSpot, Slack, and Zendesk with account configuration	All integrations in the Professional plan with custom embedded integrations along with leaderboard and goal tracking

Conclusion

CRM tools help you to strengthen your relationship with your customers and manage them. Not only that, they also help in identifying sales opportunities by drawing the attention of your customers to your business. Just like Pipedrive, all the alternatives of it are also functioned in a way to increase the sales of your business by dealing and managing the customers.

FAQs

What is a CRM tool?

CRM is also known as customer relationship management is a tool, that helps businesses better organize and access customer data.

What are the Benefits of CRM tools?

Better knowledge of customers
Better segmentation
Better customer retention
Better anticipation of needs
Better and speedier communication
Better protection of data privacy

What are the alternatives to Pipedrive?

Some of the popular alternatives to Pipedrive are:

Salesforce CRM
HubSpot
Zoho CRM
Insightly CRM
Copper CRM

June 15, 2022

Zoho Products and Services Review – Top Products Features & Pricing
Zoho is a very successful, award-winning, cloud-based Customer Relationship Management (CRM) software, provider. It’s also the trustworthy tech firm behind a long list of more than 40 commonly used web applications. These include project management, invoice applications, wikis, note-taking, databases, spreadsheets, reports, and word handling.

In this article, a review of the 6 most successful products of Zoho is done to help you determine whether they’re something you should consider for your company or not. This article will contain all the key advantages and explanations regarding how to boost the efficiency of your staff, increase your profits and enhance your work processes.

A Quick Overview of Zoho
Top Zoho Product Reviews
FAQ

A Quick Overview of Zoho

Zoho Corporation works in three separate divisions:
- Zoho.com provides online software for communication, productivity, and business
- Manage, Engineer, and deliver IT services for companies
- WebNMS meets OEMs (Original Equipment Manufacturers) requirements
Founded in the year 1996, the Headquarter of the company is in Pleasanton, CA with branches in New Jersey, Beijing, Austin, London, and Tokyo. Zoho’s research and development software centres also operate in Chennai and Tenkasi in India, as well as Singapore and Beijing.

Top Zoho Product Reviews

A review of the 6 most successful Zoho Products is done to help you determine whether they’re something you should consider for your company or not.

1. Zoho CRM

Zoho CRM Homepage

Zoho CRM covers the entire lifecycle of customer relations from lead generation to service and back. Zoho CRM is feasible to small as well as large enterprises that need cross-departmental CRM including support for marketing, sales, service, and tech.

Zoho CRM Key Features:
- Automation of sales to screen leads and fast track deals like cross-sells up-sells.
- Marketing automation to manage lead generation campaigns and to calculate results.
- Cases and approaches to streamline sales/helpdesk service processes.
- Inventory management to track goods and services pre and post-sales.
Zoho CRM Pricing Plan:

Zoho CRM Pricing

Zoho CRM Technical Details:
- Supported Device: Android, Windows, iPad/iPhone, Mac, Web-based, Linux
- Language Support: English, German, Hindi, Chinese, Japanese, French, Russian, Italian, Spanish, Dutch, Portuguese, Swedish, Polish
- Type of Customers: Small, Medium, Large scale Businesses, Freelancers
2. Zoho People

Zoho People is an intelligent, user-friendly HR software application that belongs to a complete Zoho suite for small business solutions. This famous HR management platform provides SMBs with a full suite of business applications and tools.

Moreover, it is a versatile and user-friendly tool that can be implemented out of the box immediately. This online Software is designed to control the entire range of HR processes within an organization. This will help to ensure that the potential of your employees is maximized. It is also ideal for companies searching for an HR platform that can be easily implemented without needing any further configuration.

Zoho People Key Features:
- All-in-one human resources platform.
- Fully scalable and integrated.
- Do it with the Self-Service Portal.
- Automated alerts to employees.
- Sturdy method for learning management.
Zoho People Pricing:

Zoho People Pricing

Zoho People Technical Details:
- Supported Device: Android, iPad/iPhone, Mac, Web-based
- Language Support: English only
- Type of Customers: Small, Medium, Large scale Businesses, Freelancers
3. Zoho Books

Zoho Books Homepage

Zoho Books is an online accounting tool for handling every company’s financial aspects. This can manage invoices, bills, inventory, banking, and even perform mobile accounting effectively. The interactive accounting software aims to help small business owners better manage their finances. The application is user-friendly and allows businesses to easily create and send online financial forms designed by professionals.

Zoho Books Key Features:
- Machined workflows.
- Tracking and managing projects.
- Integration stripe for faster reconciliation.
- Runs on every computer and operating system.
- Operates in more than 10 languages including German, English, and Japanese.
Zoho Books Pricing:

Zoho Books Pricing

Zoho Books Technical Details:
- Supported Device: Android, Windows, iPad/iPhone, Mac, Web-based
- Language Support: English only
- Type of Customers: Small, Medium, Large scale Businesses, Freelancers
4. Zoho Invoice

Zoho Invoice Homepage

A web-based invoicing software, this app is perfect for both freelancers and small businesses who want customers to project a more professional image. Zoho Invoice allows them to create their customized invoices, or to use templates for quick invoicing. The software would also be useful for companies with foreign clients or who bill by the hour.

Zoho Invoice Key Features:
- Multilingual language functioning (up to 10 languages).
- Connect to the gateway portal for payment or accept credit cards.
- Tracking time for by-the-hour billing.
- Role-based access that lets staff record their working hours.
- Self-service portal which enables clients to view transactions and account statements.
- Real-time Payment Status and Accounts reports.
Zoho Invoice Pricing:

Zoho Invoice Pricing

Zoho Invoice Technical Details:
- Supported Device: Android, Windows, iPad/iPhone, Mac, Web-based
- Language Support: English only
- Type of Customers: Small, Medium, Large scale Businesses, Freelancers
5. Zoho Projects

Zoho Projects Homepage

Zoho Projects is a customizable project and collaboration system that includes documents, calendars, tasks, and meetings management modules. The software is further expandable with add-on features such as wiki, time tracking, chat, and bug tracking for both small and large projects.

Zoho Projects Key Features:
- Task dependency, project milestones, task management, Gantt charts
- Spreadsheets, documents, presentations, export/import various types of files.
- Scheduler for appointments, meetings, events
- Intranet collaboration forum, Interactive boards
Zoho Projects Pricing:

Zoho Projects Pricing

Zoho Projects Technical Details:
- Supported Device: Android, Windows, iPad/iPhone, Mac, Web-based
- Language Support: English only
- Type of Customers: Small, Medium, Large scale Businesses, Freelancers
6. Zoho Desk

Zoho Desk Homepage

It’s a cloud recruiting app that helps to quickly track new talent from sourcing to hiring. Zoho Recruit is the main convenience of placing communication, documentation, and collaboration tools in one hiring platform. It substantially streamlines the entire recruiting process from publishing work items to handling resumes and shortlisting of eligible candidates to onboard hiring and recruitment.

Key Features:
- Documentation and Reporting
- Including E-mail via Outlook
- CRM
- Tracking of applicants
- Collaboration
- Social media integration
Zoho Desk Pricing:

Zoho Desk Pricing

Zoho Desk Technical Details:
- Supported Device: Android, Windows, iPad/iPhone, Mac, Web-based
- Language Support: English, German, Hindi, Chinese, Japanese, French, Russian, Italian, Spanish, Dutch, Portuguese, Swedish, Polish
- Type of Customers: Small, Medium, Large scale Businesses, Freelancers
Conclusion

The above review is of the 6 most successful of Zoho’s creative product offerings for apps today. Essentially all of these 6 business applications in Zoho have similar elements but are distinguished by certain specific features and specifications.

For starters, they’re all integrated solutions — meaning they can all work with each other, but they do work as stand-alone apps. Each Zoho product from Zoho People to Zoho CRM — is also known for its ease of use and comprehensive integration with other Zoho products as well as third-party applications.

Also, every Zoho application offers intelligent automation to simplify even the most complicated daily activity.

Finally, these technological systems were gradually changing how we function, mostly for the better. Each Zoho product is likewise effective and efficient in solving business problems.

FAQ

What is Zoho famous for?

Zoho is famous for its online office suite and CRM software.

Is Zoho a good product?

Yes, Zoho is a successful award-winning firm.

Who owns Zoho?

Sridhar Vembu is the founder and CEO of Zoho.
January 5, 2022
Top 8 Best HubSpot Alternatives You’re Missing Out in 2021

Hubspot is a very well-known name amongst marketing and sales professionals. On this site, you can find several resources for inbound marketing. Also here you can find a CRM that is Customer Relationship Management which is very useful. When somebody is looking for a HubSpot alternative, they are looking for a better CRM. In this article, we will look at various CRM which have similar and better features than Hubspot.

List of Best HubSpot Alternatives –

Ontraport
Drip
GetResponse
Freshworks
Keap
Sendinblue
Wishpond
Engage Bay
FAQs

Ontraport

Ontraport Homepage

This is a CRM that has many features that can help you in your business. Things like landing page creation and email funnelling are available here.

Ontraport CRM offers you a lot of lead reorganization features that will help you in lead management. You can group your leads according to job title, demographics, and contact data. This becomes very useful and accessible.

Ontraport Pricing –

The basic plan of Ontraport CRM is $79 per month and there is a 2-week free trial. Advanced plans are available for $147 and $297.

Ontraport is Suitable for –

This CRM is suitable for e-commerce marketers and business owners.

Drip

Drip Homepage

Drip is a well-known CRM for e-commerce business owners. This CRM has various automation capabilities which can be useful for e-commerce businesses.

In Drip, you can understand how your leads are converting to customers. This helps you improve your marketing strategies. It pulls out data that helps you to understand the buying behaviour of the person better and then target them effectively.

Click Here to Start your Drip Trial Now

Drip Pricing-

The basic plan starts from $19 per month and goes upto $1599.

Drip is Suitable for –

This CRM is best for e-commerce business owners.

GetResponse

GetResponse Homepage

It is an email marketing tool and has features that can help you make your email marketing more efficient. In this tool, you can also make landing pages and do high-level market automation. This tool is great for people who use webinars to get their leads or sell any product.

GetResponse pulls out a lot of data that can help you understand the behaviour of the customer and even the conversion rate. It will help you segment your customer base better.

Grow your business with GetResponse Now

GetResponse Pricing-

The basic plan is for $12.3 per month and goes upto $81.8 per month.

GetResponse is Suitable for –

E-commerce business owners who use webinars frequently.

Freshworks

Freshworks Homepage

Freshworks is a unique CRM that provides the option for live chat. In this CRM you can do marketing and sales separately. You can also choose different clouds for both of them.

The user interface of Freshworks is very simple and you can do many things with a few easy steps. In this, you also get a free CRM which has all the standard features which are needed to run any digital business.

You can separate hot and warm leads to make your business perform more efficiently.

Click Here to Sign up on Freshworks Now

Freshworks Pricing-

The pricing starts from ₹999 and goes upto ₹4,999.

Freshworks is Suitable for –

Small business owners who want to sell their digital products or acquire quality leads.

Keap

Keap Homepage

Keap or previously known as Infusionsoft is another good CRM which you can use to grow your business. One unique thing about this CRM is that it enables leads to schedule meetings directly in your calendar.

Several features increase your functions of email marketing. This enables speedy marketing and sales to your client.

Get started with Keap Now

Keap Pricing-

Keap’s cheapest plan is $40 per month and goes upto $100 per month. It also provides regular discounts on its services.

Keap is Suitable for –

People who are looking for a CRM that has good lead management capabilities.

Sendinblue

Sendinblue Homepage

This is a unique marketing and sales software that is very similar to Hubspot. It is more than 10 years old and has a lot of features packed in it.

Sendinblue helps you in managing Landing Pages, Facebook Marketing, Email Marketing Automation, and SMS Marketing. There are inbuilt customizable templates and an editor to make the task convenient and easy.

Try Sendinblue now

Sendinblue Pricing-

It has a free plan. The lowest-paid price plan is $25 per month. There are higher plans of $65 and $125 in which you get more features.

Sendinblue is Suitable for –

This is for those business owners whose budget is low but who want a standard CRM.

Wishpond

Wishpond Homepage

This CRM helps you in sales and marketing. It provides all the things necessary to do them efficiently.

Wishpond CRM was specially made to monitor the performance of a campaign. It has a lot of features like pop-up customization etc. You can customize them according to the time duration, scroll, and exit. Apart from that, you can also add some animation to your pop-ups.

You can choose from several email templates and make them look professional within a few edits.

Apart from that, you can also analyze your customer based on their demographics. Also, you can input potential leads into your CRM manually.

Wishpond Pricing –

The cost of this CRM is $49 per month. There are also higher plans for $99 and $199 that provide more features.

Wishpond is Suitable for –

Business owners looking for faster lead generation.

EngageBay

Engage Bay Homepage

This CRM offers almost everything you need for marketing and sales. It is a good alternative to Hubspot. With its marketing automation tool, you can do a lot of functions like personalization, sequencing which is helpful in email marketing. You can also optimize your marketing with the help of engagement statistics.

EngageBay Pricing-

This CRM has a free version and paid versions too. The lowest-paid version is $11.99 per month. The advanced versions are $29.99 per month and $63.99 per month.

EngageBay is Suitable for –

Business owners who want a good CRM with all the standard automation features at a cheaper price.

Best CRM Tools for your Businesses | List of Customer Relation Management Tools

These are the best CRM tools that can solve many problems for your businesses. We’ve listed the top CRM tools available in 2019.

StartupTalkyNiku Mandal

Conclusion

These are some of the best alternatives to Hubspot. Each one of them has unique features. A lot of CRM’s are designed for the e-commerce market. Many are designed for lead management and for getting unique data to understand customer behaviour. So you can choose your own CRM as per your requirement.

FAQs

Who founded HubSpot?

HubSpot was founded by Brian Halligan and Dharmesh Shah in 2006.

What are the best alternatives to HubSpot?

The best alternatives to HubSpot are Ontraport, Drip, GetResponse, Freshworks, Keap, Sendinblue, Wishpond, and Engage Bay. These are some of the best and most effective alternatives to HubSpot.

Where does HubSpot get company information?

HubSpot Insights is a database of company information that HubSpot gathers by combining third-party data, web crawling, and crowdsourcing to ensure the data can be as accurate as possible. It is updated in real-time as we get new information.

December 8, 2021
Top CRM Softwares For SaaS
SaaS is capturing the attention of entrepreneurs worldwide and becoming a preferred choice for businesses of all sizes. In the United States alone, around 80% final users prefer using SaaS applications (in 2016, this figure was 52%). To increases the revenue of your SaaS business, you need to change your game and approach sales differently. More organized process, Faster access to data, Better team collaboration, Increased visibility into the sales process, plus round the clock availability has become the need of the hour.

Investing in technology like CRM software can help you in controlling your overall sales outcome and improve the bottom line of your business. 64.2% of companies rate CRM tool as impactful or very impactful. Customers aren’t ready to wait; a delay in response can give them a reason to approach your competitors. What’s the use of running impactful campaigns and attracting potential prospect if they quit in the middle of a sales cycle? As per a study, 79% of marketing leads never convert into sales.”

Best CRM Software That You Must Use
Best CRM Software That You Must Use

HubSpot CRM

HubSpot customer relationship management (CRM) software is built for companies that want to spend less time logging data. It keeps all your contacts in one centralized, customizable database. It manages your pipeline so you can keep deals moving forward. And you can see everything about a lead in one place – no more digging through inboxes to find information. Start using the free HubSpot CRM today. It’s easy to set up and intuitive to use, so you can get back to growing your business.

HubSpot CRM

The HubSpot CRM is ideal for small and medium-sized businesses (10-200 employees) that are constrained by spreadsheets but don’t need much of the advanced features of complex enterprise-level CRMs.

Zoho CRM

Zoho CRM empowers small to large-sized organizations with a complete customer relationship life-cycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho CRM is for everyone, be it a small business or an enterprise. Sell smarter, better and faster with Zoho CRM.

Zoho CRM

Zoho CRM pricing starts at $12.00 per month, per user. There is a free version of Zoho CRM and it also offers a free trial.

Centra Hub CRM

Centra Hub CRM is fully customizable, and integrated with sales, marketing, and service. It has excellent experience in offering highly customizable CRM solutions. Automates lead generation, nurturing, and support for all growing businesses. Centra Hub is a cloud-based CRM software that provides a centralized platform to execute business operations aligning in various verticals of an organization. It offers a highly customizable CRM platform for small, medium, and large enterprises.

Any company which wants to automate sales, marketing, and service can use Centra Hub CRM. Also, industries like real estate, automobile management, facilities management, asset, retail, education, professional services, & project management can also benefit from its features.

Centra hub CRM

Centra Hub CRM pricing starts at $8.99 per month, per user. There is not a free version of Centra Hub CRM but Centra Hub CRM does offer a free trial.

How to Launch your SaaS Business?

Launching a SaaS business [https://startuptalky.com/tag/business/]takes a lot of hard workand determination. Many entrepreneurs feel that it is about getting the productout the door. Unless you’re an experienced entrepreneur, this approach can bequite disappointing. You launch your SaaS product a…

StartupTalkyRishabh Rathi

Salesflare

Salesflare is the intelligent CRM for small B2B businesses and startups, who want to sell more with less work. Salesflare automatically fills out your address book and keeps track of all interactions with the people you’re in contact with. It takes data from email, social media, company databases, phone, calendar and hands it to you in automated customer timelines that tell you everything you need to know. You just have to write the emails, make the calls, and have the coffee. Ideally suited for small B2B businesses and startups who want to sell more with less work.

Salesflare

Salesflare pricing starts at $30.00 per month, per user. There is not a free version of Salesflare but it does offer a free trial.

Bitrix24

Bitrix24 is the leading free online CRM software used by over 3.5 million companies worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. The free plan also comes with email marketing and telephony. Advanced versions have sales and marketing automation, bulk SMS, campaign management and support for multiple pipelines. Available in 12 different languages, Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Bitrix24

Bitrix24 pricing starts at $39.00 per month. There is a free version of Bitrix24 and also Bitrix24 offers a free trial.

Concluding Thoughts

A little investment in the best technology can make a big difference to your business. A CRM technology can be very beneficial for your SaaS business provided you choose the right CRM and motivate your sales team to use it regularly. Here are few tips that will help you in making right decisions
- Asses and identify your business needs before searching a CRM
- Speak to your sales representative and create a list of features that they will require to close a deal successfully
- Try the CRM before investing in it
- Choose a CRM that grows with your business
- Research about the CRM and read various reviews
Which CRM do you use for your SaaS? Please let us know in the comments section below.

Crowdfunding For Software Startups | 7 Best SaaS Crowdfunding Sites To Launch Your Business

If you’re a developer, you know how hard funding and traction are to come by.Most software startups try crowdfunding and fail — they’re doing it wrong! Tocrowdfund your app, and supercharge your business, let’s look at what works,what doesn’t, and get started right! It’s no secret that the crowdf…

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FAQs

What is CRM software?

CRM is an acronym that stands for customer relationship management. Customer relationship management is any tool, strategy, or process that helps businesses better organize and access customer data.

What does CRM software do?

A CRM tool lets you store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns, all in one central location and make information about every customer interaction available to anyone at your company who might need it.

What are the Benefits of CRM Software?
- Better knowledge of customers
- Better segmentation
- Better customer retention
- Better anticipation of needs
- Better and speedier communication
- Better protection of data privacy
How to Boost Customer Retention?

Customer churn is the SaaS kryptonite. It is what scares SaaS founders the most,and they are always innovating ways to beat it. Customer[https://startuptalky.com/tag/customers/]Retention is one of the most crucial andcost-effective SaaS retention strategies. Customer Retention = (Number of Custo…

StartupTalkyRishabh Rathi
April 24, 2021
Manage your customer’s experience with Taglayer
Turn visitors into loyal customers by enhancing their experience

One of the most important metrics of running a business is customer loyalty. Happy customers that continue to buy from you, help your business thrive even in the toughest of times. New customers tend to come by harder, they cost more to acquire and they don’t spend as much as loyal, repeat customers.

It goes without saying that the success of your business depends on customers who you keep coming back to as they help you grow and keep your profits high. While it’s obvious that customers that spend more money on your products are good for business, there are more subtle benefits to faithful customers.

Imagine your business as a bucket. You fill the bucket in with customers and the more you fill the bucket, the more successful your business is. But what if your bucket has a hole and you keep losing customers.

Even if you are new to the market and you have a lot of new customers pouring in, your profits will only last for so long. If you don’t manage to seal the bucket and stop losing your customers, your business might fail or lose out to the competition.

This is why customer service is essential for any business, and using the right tools is crucial for the process.

Taglayer enables you to convert visitors into loyal customers

Taglayer – What can it do for you?
Taglayer – Pricing Plans
Taglayer – FAQ’s for Integration
Conclusion

Taglayer – What can it do for you?

Taglayer is a customer experience builder made for business marketers to build and sustain healthy relationships with customers. It enables you to show your customer the right content at the right time and in the right channel to turn visitors into loyal customers.

With this tool, you can find out the interests of every individual visitor, so that you can personalize their experience better. You understand your customer better by keep track of their activities across different channels.

Here is what it does:

1. Understand your customer’s behavior

Find out the part of a customer’s journey which makes them convert and act upon the data or churn.
- Organize your workflow
  Taglayer highlights what requires immediate attention with relevant data to back up your action. Get a deeper understanding of customer psychology by showing you only the most relevant metrics.
- Collaborate with team
  Find out the channels that acquire the most engaged prospects and convert more visitors in a collaborative effort. Build funnels, set goals, and measure your own progress, without any code. Create and share interactive dashboards with your team.
- Measure results
  Pick an action and see how your visitors get there and what they do afterward. Compare patterns of returning users and new users to spot differences in experience so that you change what is needed. Understand how a visitor navigates your website so that you know how to guide their experience.
2. Analytics

Do you want to know what the interests of your visitors are? Or where they come from? When they will convert or churn? With a detailed analytics report, you can measure everything that you need to know about your visitors.
- Conversion / Churn predictions
- Interests
- Demographics
3. Visitor CRM

In Taglayer’s visitor dashboard you can see a product or content recommendations for each visitor. This will allow you to contact them in an easy, personalized manner.

4. Conversions

Measure every action. You can even create funnels to find out where and when the visitors convert.

You can do all this without any coding required.

5. Automate experience that convert

You can use the data gathered from Insights, Tracking, and other metrics to personalize visitor experience in the no-code visual editor. Everything from images, texts, elements, and popups can be personalized on your website.

You can automate the experiences that result in conversions without any extra effort. Not only will you make it easy for visitors to find out what they like quicker, but you will also save time by automating these strategies for the best outcome.

6. A/B testing

You can test your own experience by creating A/B tests in Taglayer’s editor and measure the results in its dashboard before implementing the changes.

Taglayer’s A/B testing dashboard

7. Retain you audience

With email personalization and targeting, you can walk the extra mile to convert your visitors into loyal customers. You can analyze your best campaigns and recommend them in the right channels to optimize their experience and make them want to revisit again.

Postpace – Streamline your writing process

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Taglayer – Pricing Plans

Starter Plan A – $99 /lifetime
- 3 users
- 5 Journeys
- 10,000 PageViews
- Analytics
- Editor
- A/B testing
- Personalization
- Pop-ups
- Conversion tracking
- Templates
- Support 48h
- Reports
- Integrations
- Marketing Automation
- 60 Days Refund Policy
Business Plan B – $199 /lifetime
- 5 Users
- 15 Journeys
- Marketing automation
- No PageViews Limit
- All the Features from the $99 Plan
- 60 Days Refund Policy
Ultimate Plan C – $595 /lifetime
- 20 Users
- 100 Journeys
- Marketing automation
- Unlimited PageViews
- All the Features from the $99 Plan
- 60 Days Refund Policy
Taglayer – FAQ’s for Integration

How does your AI work?
By detecting user behavior and serving content based on their preferences.

How do I publish cases?
By selecting ‘publish all cases’ under the ‘Convert – cases’ tab. This button will publish every case once it is enrolled in a journey.

How do you connect to our CMS/website?
By installing tracking code (cfr. Google Analytics). After the tracking code is installed, we can track the behavior of your visitors and make changes to your website.

Is it possible to connect with our CMS system?
Connecting with every CMS is often not necessary. Although, depending on your needs, we will review the need for integration with the current CMS

Conclusion

Grow your business with Taglayer.

Many companies don’t have a lot of options to generate traffic and then convert them into customers. As website traffic is hard to come by and can be costly, investing in the personal experiences of your visitors will be crucial to your business model.

When they come to your website and find the right information or content at the right time, they are more likely to visit again in the future. By showing content that is relevant to their needs, more visitors are likely to convert. Your business will definitely grow after successful conversions and so will your budget to attract more traffic.

What’s more, you can integrate Taglayer with every website. Connect Taglayer to the tools you already use to make it your central, organized hub for building data-driven experiences.
January 27, 2021

Top 5 Zendesk Alternatives

The web is brimming with online enterprises, SaaS intelligence, and consumers of the same. And to be able to sell your product successfully, you need something to be able to stand out from the rest; to give the consumer a reason to choose you over your competitors. Additionally, having good customer service, and being there for your consumers for any and every technical support regarding your service is an added benefit. This is where Zendesk comes in.

What is Zendesk?

Zendesk is essentially a Customer Support Platform, that allows users to connect with consumers on different channels including chat, email or phone. It helps create a space for customers to interact with each other and with you too. It gathers all your interactions with customers in one place, allowing you to create a seamless and productive workflow so that you can offer your consumers a personalized experience and get better feedback. It makes for a win-win situation for both the parties since it offers both customer satisfaction and honest feedback.

Although Zendesk is one of the more popular choices for a Customer Support Platform, users might look for Zendesk alternatives to find tools which best suit their business or sales strategy. Here we offer a list of 5 Zendesk alternatives that you can use to find the perfect fit to your business needs.

Freshdesk
Kayako
LiveAgent
Helpcrunch
Intercom

Freshdesk

Freshdesk is one of the few names which primarily appear in the list of Zendesk Alternatives, and for good reason. It is designed to cater to the needs of business of any size or scale, across any touchpoint, over call, chat or email. Along with automation of workflows, you get to interact with your customers to offer a more personalized experience. Chatbots from Freddy AI are easy to deploy for better engagement with customers to resolve the issues faster. It also has a free trial available with all its basic features to try out, so it can be considered as a zendesk free alternative.

Features Offered by Freshdesk

Freshdesk promotes team collaboration through FreshConnect, shared ownership of tickets along with division of tasks with different kind of tickets.
Freshdesk scans through the inquiries for automated segregation to assign tickets to the agents they belong.
Tickets are also monitored for updates and as soon as there is an update, actions are automatically triggered.
Freshdesk helps you collect customer support data and use it to your advantage and offer the customer a better, more personalized experience.
Freshdesk also allows you to encrypt communication between server and browser with SSL certified security.

Pricing for Freshdesk

Sprout Plan for getting started	Blossom Plan for standard support	Garden Plan for getting efficient	Estate Plan for best performance	Forest Plan for enterprise
Comes free of cost	Costs INR 999 per month per agent when billed annually and INR 1399 when billed monthly	Costs INR 2599 per month per agent when billed annually and INR 3299 when billed monthly	Costs INR 3599 per month per agent when billed annually and INR 4999 when billed monthly	Costs INR 7199 per month per agent when billed annually and INR 8999 when billed monthly
Offers email, social ticketing, and ticket dispatch	Offers all Sprout plan features along with automations, market detection, and collision apps	Offers all Blossom plan features along with time tracking, CSAT surveys, and performance reports	Offers all Garden plan features along with custom roles, reports, and dashboards and portal rebranding	Offers all Estate plan features along with routing, sandbox, audit log, and agent shifts and scripts
Also offers ticket trend and report along with datacenter location	Also offers Help desk report and SLA management	Also offers multilingual knowledge base and custom apps	Also offers customer segments and dynamic ticket forms	Includes many more features such as email bot, article suggester and many more

Kayako

Kayako is a Personal and Connected Customer Service software, that offers support in multiple languages. Kayako offers two kind of services, which are, On-Premise, as a service desk software and Kayako Cloud, for small and medium businesses as a fully integrated help desk. With a live chat software and a context driven customer service, Kayako also offers you shared inbox and a self help knowledge base making it a full-fledged Customer Service Software.

Features Offered by Kayako

Showcase your propensity with visualized customer journeys and unifying their interactions to deliver the best customer support service possible.
Offer live customer support to your audience with the Customer Chat Software for effortless and personal communication.
Integrate with Zapier and other popular applications and platforms and automate tasks with clicks as many as you can count on your fingers.
Kayako offers multichannel conversations to better understand your audience and help them turn into loyal customers.
Let your customer resolve issues without support through self service offered by Kayako with Help Center.

Pricing for Kayako

Inbox plan	Growth plan	Scale plan
Costs $15 per agent per month	Costs $30 per agent per month	Costs $60 per agent per month
Offers live chat and email with basic help center	Offers all features in Inbox plan along with advanced automation and custom views, fields, and reporting	Offers all features in Growth plan with workflow customization and Internal Help Center
Offers a mobile SDK with over 600 Zapier integrations	Offers multiple brands and languages and advanced Help Center	Offers custom security and permissions along with Salesforce integration

LiveAgent

LiveAgent is a robust customer service to stay close to your customers. It offers you various features including real-time customer chat, video calling, tracking and responding to Facebook posts and comments and that of Twitter. Moreover, LiveAgent also flaunts an customizable Interactive Voice Response(IVR) to make things more organized.

Features Offered by LiveAgent

LiveAgent offers users a plethora of integrations including Zoho, Intercom, Stripe, Insightly, and Sendy among various others.
Gather around all your communication channels in one universal inbox and let automation take over the rest of your work.
LiveAgent collects all your communication reports from different social networks and organizes them based on priority, so you can attend to the most important ones firsthand.
LiveAgent also runs time rules in the background with ticket management in the front end. You can also use tags to differentiate between customers.
You also get customizable Contact groups, contact management and fields, internal ticketing, and mass actions.

Pricing for LiveAgent

Free plan	Ticket plan	Ticket and Chat plan	All Inclusive plan
Free account with some limitations	Costs $15 per agent per month and offers a full sized ticketing solution	Costs $29 per agent per month and offers live chat with ticketing	Costs $39 per agent per month and offers all features in one plan
All basic features are included such as ticket history, live chat, call support, and actions on tickets	Offers all features of basic plan with advanced reporting, SLAs and multi brand support	Offers all features of Ticket plan with feedback management and tracking visitors in real-time	Offers all features of Ticket and Chat plan with video calls and call routing
Other features include spam filters, basic reports, mail templates, and satisfaction surveys	Ticket plan allows you to load CRM data along with API and integrations	This plan allows you to send chat invitations to your customers along with satisfaction surveys	Other features include unlimited call storage, audit log and time tracking

Helpcrunch

Helpcrunch is an all in one customer communication platform which helps engage customers automatically, generate leads, and support them 24/7. You can customize live chat to match your branding with agent’s avatar and automated greetings to offer your customers a knowledge base and help desk along with multi channel support on the web and on mobile devices.

Features Offered by Helpcrunch

Helpcrunch offers user live chat in real-time along with email marketing through targeted emails for marketing and advertising campaigns.
With the help of knowledge base, Helpcrunch allows you to create articles for users to assist themselves in self-service.
Interact with your user and provide in-app support with mobile SDKs and applications and give your users the support they deserve.
Send automated messages to keep the users engaged and handle customer requests from multiple channels via Help Desk.
Create your own eye catching popups and integrate with tools that you currently use for higher lead conversion.

Pricing for Helpcrunch

Standard plan	Premium plan	Enterprise plan
Costs $12 per user per month	Costs $20 per user per month	Enterprise plan offers custom pricing depending on your needs
Offers 1 chat widget, 3 auto messages and popups	Offers 5 chat widget, unlimited auto messages and popups	Offers all features in Premium plan with additional features
Offers help desk with knowledge base and full customization	Offers all features in Standard plan with advanced customization	Furnishes the users with a personal onboarding assisstant

Intercom

Intercom is a customer relationship oriented platform that helps you communicate with your audience throughout their journey with conversational experiences. Deploying a conversational approach helps deliver a more personalized experience with the perspective of a user and helps retain loyal customers. Moreover, features such as customizable bots, automated answers, outbound message, and help center articles make assistance of the users, all the more convenient.

Features Offered by Intercom

Intercom offers all kinds of customer services including one on one support, self service, and proactive support.
Keep your customers engaged with tours and messages and carry out multi channel campaigns to optimize your management further.
Intercom offers behavioral data and attributes to segment and personalize messages along with integrations to sync data across your tech stack.
Intercom mobile application offers as much functionality as does the desktop tool, along with insights into the user activity on the application.
Retain more customers with multiple integrations including Slack, Stripe, Square including other tools.

Pricing for Intercom

Start pricing plan	Grow pricing plan	Accelerate pricing plan	Scale pricing plan
Costs $39 per month and is suited for basic chat and messaging	Costs $99 per month and is suited for basic chat and messaging	Costs $499 per month and is suited for automated workflows and reporting	Costs $999 per month and is suited for automated workflows and reporting
Includes onle 1 user and offers live chat	Includes 5 users and offers inbound and outbound emails	Includes 10 members and offers custom bots, team inboxes, and automated assignment rules	Includes 10 members and offers SLA rules, workload management and custom permissions
Additional features include targeted outbound chat, team inbox, and Slack integration	Offers all features in Start plan with conversation rating and HubSpot integration	Offers all features in Grow plan with ticketing workflow and performance reporting	Offers all features in Accelerate plan with SSO and SAML integrations with custom API

Frequently Asked Question – FAQS

What is a customer support platform?

Customer Support Platforms are essentially services you offer to help your customers get the most out of your product and to resolve their problems. It includes things like answering questions, providing assistance with onboarding, troubleshooting, and upgrading customers to a new product or service.

What are some zendesk free alternatives?

LiveAgent is a good free alternative to Zendesk, but the plan does have some limitations. Alternatively, Freshdesk has a free trial feature you can check out.

What are some best zendesk alternatives available?

Some best Zendesk alternatives are Freshdesk, Kayako, LiveAgent, Helpcrunch, and Intercom to name a few.

Who are some competitors to zendesk?

All the alternatives to Zendesk are their competitors such as Freshdesk, Kayako, LiveAgent, Helpcrunch and Intercom amng others.

January 26, 2021

Tag: CRM Tools

Top CRM Tools & Customer Relationship Management Tools for Startups and Businesses in 2025

The Best Customer Relationship Management (CRM) Tools for Businesses:

Zoho CRM Software

Pricing Details of Zoho CRM:

Hubspot CRM

Pricing Details of HubSpot CRM:

Salesforce CRM

Pricing Details of Salesforce CRM:

Pipedrive

Pricing Details of the Pipedrive CRM Tool:

Creatio CRM

Pricing Details of Creatio CRM Software:

Freshsales

Pricing Details of Freshsales CRM Software:

vCITA

Pricing Details of vCITA CRM Software:

EngageBay

Pricing Details of EngageBay CRM Software:

Zendesk

Pricing of Zendesk CRM Software:

Apptivo

Pricing of Apptivo CRM Software

Conclusion

FAQs

What is CRM?

What are the best customer relationship management (CRM) software platform in 2025?

How much does a CRM system cost?

What are the 4 pillars of CRM?

What is a CRM framework?

Should I consider a free CRM tool?

What other tools integrate with CRM software?

Story of uEngage: Technology Solutions for New Age Restaurants

uEngage – Company Highlights

uEngage – About and Vision

uEngage – How it Started

uEngage – Founders and Team

uEngage – Products/Services

DISCOVERY

MARKETING

DELIVERY & LOGISTICS

OTHER TOOLS

uEngage – Challenges Faced

uEngage – Growth and Stats

uEngage – Future Plans

FAQs

What is uEngage?

Who founded uEngage?

Is uEngage an Indian company?

Top 25 Profitable Micro SaaS Ideas to Explore in 2022

What is Micro SaaS?

Top 25 Profitable Micro SaaS Ideas

Email Marketing

Resume Builder

Accounting Services

Video/Photo Editing Services

Human Resource Management (HRM)

Content Management

Learning Management System (LRM)

Survey Compilation

Team Management

Customer Resources Management (CRM)

Invoicing

Healthcare Services

Fitness manager

Journaling

Web Analytics

Pharmaceutical Service

Software Solutions

Form Generator

Cookery

KPI Tracking

Tea/Coffee Round

Personal Goal Tracker

Time Manager

Habit Tracker

25. Grocery/Essentials

Micro SaaS – Features and Advantages

Micro SaaS – Limitations

Conclusion