Tag: cocacola

  • Coca-Cola Vs. Pepsi: The Amazing Story of Brand Wars And Marketing Strategies

    A relationship and a rivalry ingrained in the culture that predates the 20th century. Two companies that have played a pivotal role in shaping the contours of modern advertising.

    J. C. Louis and Harvey Yazijian’s 1980 book titled ‘The Cola Wars’, perhaps, best describes it. “As two of the prime consumer products in modern civilization, Coke and Pepsi have come to epitomize perhaps the central feature of all advertising, which is to provide the forum for placing social values and attitudes on a plane with material ones — be they goods, services, or money”

    Between the two historical giants exists legendary marketing tactics to outdo each other. One of the most famous ones was the 1975 Pepsi Challenge.

    What was the Challenge
    The History of the two Titans
    Marketing Strategies Comparison
    Who is Better

    What was the Challenge

    The Cola War: Cola Cola Vs Pepsi

    The Year 1975

    Coca-Cola had been holding the number one position in the market for decades. Their superior distribution system, effective marketing, and incredible brand loyalty created a legion of happy customers.

    Pepsi was relatively new and looking to capture a sizeable market portion. They were driven, hungry, and willing to go that extra mile. A business savvy executive at the company designed a bold and revolutionary strategy and called it ‘The Pepsi Challenge’.

    They walked inside the malls around the country and invited people for a blind taste test. One can contain Pepsi and the other Coca-Cola. The blind taste test resulted in the favor of Pepsi. They were jubilant about the win and conducted television campaigns showing people choosing Pepsi over Coca-Cola.

    Pepsi had won the battle but the war was yet on. Coca-Cola had yet to respond.

    After a few initial blunders like issuing press releases and questioning the results of the Pepsi campaign, Coca-Cola came up with a devious plan. Enacting the adage ‘If you can’t beat them, join ‘em’, they came up with New Coke that was similar in taste to Pepsi.

    The plan worked like a charm. The ‘New Coke’ spurred debates as people wrote to the company to change it back to the classic Coca-Cola taste. Now people were again talking about Coca-Cola – New Coke vs. Coke Classic. And Pepsi was forgotten.

    The Year 2003

    This iconic battle was so baffling that a neuroscientist named Read Montague decided to resolve it through his own study.

    He recreated the blind taste test with a few test subjects and monitored their brain activity. His research was in line with the original campaign – Pepsi was preferred. His finding was that the subjects responded strongly to Pepsi in the reward center of the brain.

    Next, he tweaked the test the told his subjects exactly what drink they were consuming. This time the test results were in favor of Coca-Cola. He observed that brain activity changed. Memories and perceptions had taken over and sheer brand power overrode every other consideration. Coca-Cola has won again !!

    The History of the two Titans

    Both drinks were created in a pharmacy. Coca-Cola was the first to be created by Dr. John S. Pemberton in the early 1800s. A little over a decade later, Caleb Davis Bradham created the drink that would later be known as Pepsi-Cola. For more than a century and traveling different paths, both these companies have created a niche for themselves. Their marketing techniques have made it to the Advertisement Hall of Fame and the brands are identifiable by their logos worldwide.

    Marketing Strategies Comparison

    Coca-Cola was the first company to expand internationally in 1915 by opening a plant in the Philippines. By the 1920s Coca-Cola was establishing a presence in Europe and within a decade expanded its presence to Australia and South Africa.

    Meanwhile, Pepsi had expanded its footprint in the country to 24 franchises by 1910. World War I and the resultant sugar crises almost forced Pepsi to go bankrupt in 1923. The company was sold about 5 years later and relocated to Virginia. In the early 1930s the company again faced bankruptcy but recovered and since then has been successfully growing.

    Both companies have developed logos after a deep market study using colors that most resonated with consumers. Their advertisement campaigns have been on an equal footing, be it creating catchy jingles to audience-engaging television promotions. By the 1960s, both companies had a presence in more than 100 countries when Pepsi decided to tap the youth market by dubbing the brand as ‘those who think young’. Its youth-focused advertisements continue into the 21st century.

    Both companies expanded their product range in the 1960s. Coca-Cola purchased the Minute Maid Corporation and launched its most successful product Sprite. Pepsi, at the same time, gave its health-conscious customers a sugar-free option called Diet Pepsi. They also acquired the distribution rights of 7-up, Sprite’s main competitor, in the 1980s. As time went on, both companies expanded their product ranges and are on an equal footing.

    With time and technological advances, this clash of the titans has also evolved. Both companies used celebrities for endorsements which lasted for about 2 decades. When social media marketing evolved, both companies became active online continuing their war.

    Over the years both companies have sponsored a slew of major sporting events. Coca-Cola has been associated with the Olympics since 1928 while Pepsi has a long-term deal with NFL.

    Who is Better

    Every year, with all the highs and lows, they win some and lose some. However, there is no clear demarcation about who is better. Both conglomerates are head-to-head. However, for both brands, the future is more about hand-in-hand as the market and consumers evolve.

    FAQs

    What marketing strategy does Pepsi use?

    Pepsi’s marketing strategy utilizes celebrity endorsements and company sponsorships to promote its product.

    What marketing strategies did Coca-Cola use?

    Coca Cola actively uses social media and online communication channels for business promotion.

    What makes Coca-Cola more successful than Pepsi?

    Coca-Cola has a much stronger position in the industry than Pepsi because of its diversified product line and portfolio, which gives it the upper hand when it comes to competition.

    Why did the Cola Wars happen?

    The great Cola Wars of the 1980s were a battle between Coca-Cola and Pepsi for dominance.

  • Biggest Marketing Failure of Tropicana

    Marketing is a grace for a company if done properly, but it also has the power to eradicate the brand if done wrongly. Competition is tough today and brands are adopting so many marketing tactics to stand on top of the list and acquire huge market shares.‌‌

    Small mistakes in marketing can cause a brand to suffer a lot in terms of revenue and reputation. Tropicana’s marketing failure story is the best example present out there to learn from. It’s always better to learn from others’ mistakes and this article is sufficient to make you understand why Tropicana’s marketing failed.

    About Tropicana
    Biggest Marketing failure of Tropicana
    What’s gone wrong with Tropicana’s rebranding
    Image change
    Logo change
    Implementation of 3D design
    Lessons to learn from Tropicana’s marketing mistake
    Don’t try to modernize everything
    Don’t disrupt the Emotional bond‌‌
    Conclusion
    FAQs

    About Tropicana

    PepsiCo-owned Tropicana is a fruit-based juice brand that is an add-on to PepsiCo’s beverage portfolio. This brand was purchased by PepsiCo in 1998 from Seagram Co. Ltd to expand its beverage business and compete with its competitors. From the year 1998 to 2021, Tropicana’s business was run under the administration of PepsiCo. In 2021, 61% of Tropicana’s share was sold to PAI partners (a France-based private equity firm) and the remaining 39% was retained by PepsiCo.

    Starting as an orange juice brand, Tropicana is now offering a range of juice products like pineapple mango splash, Berry colada light, Caribbean sunset, pina colada, and much more.

    Biggest Marketing failure of Tropicana

    Tropicana’s biggest rivalry is coca-cola owned Minute Maid. Even though Tropicana’s market share is far better than Minute Maid, there used to be tough neck-to-neck competition between these two giant players.

    The whole story of rebranding to its marketing and its failure starts when management notices a downfall in its market share. In 2006, Tropicana’s market share in its segment used to be 42% which decreased to 33.6% in 2009. At the same time Coca-Cola‘s newly launched premium orange juice “simply orange” grew from 8.1% to 14.8%.

    After seeing the research report, the president of Tropicana “Neil Campbell” realized that the customers reckoned packaged orange juices contain added sugar. So, to bring up the fact that Tropicana orange juices are pure, natural, and 100% squeezed from fresh oranges, they need to tweak the brand identity by rebranding.

    The task to redesign the product packaging of Tropicana’s top-selling product “pure premium” and market the new design was assigned to Peter Arnell’s group in January 2009. While evaluating the new product design, designers examined the traditional design of Tropicana. After analyzing the old design they thought that the outer part of the orange with the straw should be replaced with the glass of squeezed orange. The clear intention of the designer is to emphasize the fact that the juice packet contains 100% pure squeezed orange.

    In an attempt to change the product design which can convey the message that it contains 100% natural orange juice, they changed the brand identity. Disaster happens just after the launch of the new product design. Social media was flooded with posts and articles criticizing the new logo and overall package design. People used to argue that the old design with orange and straw in it, gives them a sense of freshness.

    The whole marketing campaign of $35 million for the new design started to go wrong when the product which was making $700 million in annual revenue started declining just after the launch. In just 1 month $20 million in sales revenue vanished, making an aggregate loss of $55 million. As soon as the management recognized their mistake they again introduced the old traditional design of the Tropicana pure premium by replacing the new one.

    What’s gone wrong with Tropicana’s rebranding

    Image change

    The image of orange and straw had a presence for so many decades on old packaging and there is a loyal consumer base of this product, who consume the product regularly and are emotionally attached to the old design. The complete change in design had badly impacted this customer base, and the reaction of consumers had negatively impacted the company’s revenue.

    Logo change

    Old Logo in Left
    Old Logo on Left

    There is a tendency for humans to read the letter from left to right. In the new design, the designer has changed the orientation of the logo vertically which was very hard to recognize. The most crucial factor in branding is its logo, and due to changes in the orientation, the visibility of the logo disappeared. The old logo was dark, bold, and in the middle of the packet which can effortlessly be recognized from a distance.

    Implementation of 3D design

    To implement the graphic of a juice glass, they utilize a half portion of the front part and half portion of the side part. While doing all this thing and providing a 3D look, they again forgot about the visibility. The new packaging used to mingle with other fruit juice brands on the shelf, and it was hard to distinguish between Tropicana’s juice and other brands’ juice. The regular consumers of Tropicana were also unable to recognize the brand from the shelf.

    The 3D design holds no meaning because only half part of the juice glass was visible, while another part was hidden if you look at the packet from the front. The newly introduced lid for the packet, which had an orange texture on it, didn’t work for the company efficiently. The thought behind implementing this is to make customers feel that they are squeezing the orange while opening the bottle.

    Lessons to learn from Tropicana’s marketing mistake

    ‌‌

    Don’t try to modernize everything

    It is not necessary to modernize everything according to the present generation. The first thing we need to take care of is who our audience is and what they want. Tropicana has changed its design completely without thinking about its impact. People don’t want modern juice, they want the same one which they’ve been drinking for years. When they saw the drastic change in the shelf, they wondered if the juice had also been changed. There was no strong need to change everything in the design to look modern.

    Don’t disrupt the Emotional bond‌‌

    Customers feel an emotional bond for the product and brand that they love. Since there is an emotional connection, customers can feel betrayed and disappointed if they no longer recognize the brand due to a change in the packaging design. This caused the downfall of Tropicana’s revenue because customers were unable to identify their favorite juice brand.

    Think if you have a picture of your favorite brand in your mind and suddenly that brand transforms its identity, then you also might be confused about the brand for some time.

    Conclusion

    The whole story of Tropicana is a lesson for the brand that how important is its core identity and why you should not tweak the brand completely. Packaging is a powerful tool for the business to create trust among customers and to show themself unique, so be careful before redesigning the packaging if you already have a strong brand image.

    FAQs

    Who is the CEO of Tropicana?

    Glen Walter is the CEO of Tropicana.

    Who owns Tropicana?

    Tropicana is owned by PAI Partners.

    Did Pepsi own Tropicana?

    Yes, Pepsi owned Tropicana and sold it to PAI Partners in 2021.