Tag: cloud-based platform

List of All the Acquisitions and Subsidiaries of Zomato

Zomato is one of India’s leading food delivery companies, making it easy to get your favourite meals to your doorstep. But Zomato is more than just a food delivery app, it has grown into a powerhouse by acquiring several businesses.

The Deepinder Goyal-led company now offers services like quick grocery delivery through Blinkit and entertainment ticketing after acquiring Paytm’s entertainment ticketing business. These moves have helped Zomato stay ahead in the competitive market.

In this article, we’ll explore all the companies owned by Zomato and its key acquisitions. So, without any further ado, let’s get right into exploring companies under Zomato and see how they contribute to the company’s success.

The key to making acquisitions is being ready because you really never know when the right big one is going to come along. – James McNerneyGoyal

About Zomato

Zomato, founded in 2008 by Deepinder Goyal and Pankaj Chaddah, is a leading Indian food delivery and restaurant discovery platform headquartered in Gurugram, Haryana. Initially known as Foodiebay, Zomato has expanded its services to include food delivery, table reservations, and more.

In February 2025, Zomato rebranded as “Eternal” to reflect its broader business scope, which now includes:

Zomato: Food delivery services.
Blinkit: Quick-commerce unit.
District: Live events business.
Hyperpure: Kitchen supplies unit.

This rebranding aligns with Zomato’s strategic focus on quick-commerce growth, particularly through its Blinkit acquisition.

Zomato’s mission is to “ensure nobody has a bad meal,” reflecting its commitment to enhancing dining experiences through technology and innovation.

Zomato Acquired Companies

Acquisition Date	Company Name	Industry	Founded	Headquarters
Sep 03, 2024	Paytm Insider	Media & Entertainment	2008	Mumbai
Jun 24, 2022	Blinkit	Food and Agriculture Tech	2013	Gurugram
Jan 22, 2021	Fitso	Consumer	2015	Gurugram
Jul 09, 2019	Feeding India	Nonprofits	2014	Delhi
Sep 04, 2018	TongueStun	Consumer	2012	Bengaluru
Aug 2018	HyperPure	Retail	2015	Delhi
Sep 13, 2017	Runnr	Consumer	2015	Bengaluru
Sep 26, 2016	Sparse Labs	Enterprise Infrastructure	2014	Gurugram
Apr 22, 2015	Nextable	Food and Agriculture Tech	2012	North Carolina
Apr 14, 2015	MapleGraph	Food and Agriculture Tech	2009	Noida
Jan 29, 2015	Mekanist	Food and Agriculture Tech	2008	Turkey
Jan 12, 2015	Urbanspoon	Food and Agriculture Tech	2006	Washington
Dec 18, 2014	Cibando	Food and Agriculture Tech	2011	Italy
Aug 22, 2014	Obedovat.sk	Food and Agriculture Tech	2004	Slovakia
Aug 22, 2014	Lunchtime.cz	Food and Agriculture Tech	2008	Czech Republic
Jun 30, 2014	Menu Mania	Food and Agriculture Tech	2006	Auckland

Paytm Insider
Blinkit
Hyperpure
Feeding India
Fitso
Menu Mania
Urbanspoon
MapleGraph Solutions Private Limited
Runnr
Uber Eats India
Lunchtime
Obedovat
TongueStun
Sparse Labs
Cibando
Gastronauci
NexTable
Mekanist

Paytm Insider

Paytm Insider is one of India’s largest platforms to discover and find tickets to exciting live events and experiences in the country. Starting out in 2014 with tickets to Bacardi NH7 Weekender and Russell Peter’s early India tours, it has emerged as a leading entertainment ticketing platform. Zomato acquired Paytm’s entertainment ticketing business, Paytm Insider in August 2024 for INR 2,048 crore.

Blinkit

When we talk about the companies under Zomato, the first name that comes to mind is Blinkit. Blinkit, formerly Grofers, is an Indian quick-commerce platform that delivers groceries and essentials to customers’ doorsteps. Founded in December 2013 by Albinder Dhindsa and Saurabh Kumar and based in Gurugram, it promises delivery within 10 minutes. In June 2022, Zomato acquired Blinkit for approximately $568 million (INR 4,447 crore).

Hyperpure

Hyperpure is Zomato’s B2B food supply platform, acquired in August 2018 through the takeover of Bengaluru-based startup WOTU. It provides restaurants with fresh, high-quality ingredients like fruits, vegetables, dairy, poultry, and grains. Hyperpure helps eateries maintain food safety and consistency by sourcing directly from farmers and producers. It has expanded across multiple cities, becoming one of the most important parts of Zomato’s supply chain ecosystem.

Feeding India

Feeding India is a non-profit organisation that fights hunger and food waste in India. Zomato acquired it in July 2019 to support its mission. Feeding India collects extra food from restaurants, events, and homes, then gives it to people in need. After the acquisition, Zomato helped expand its efforts, making food more accessible to underprivileged communities.

Fitso

In January 2021, Zomato acquired Fitso, a sports facilities provider, for approximately INR 80-100 crore. Fitso offers access to various sports activities like swimming, basketball, and tennis through a subscription model. Later, in November 2021, Zomato sold Fitso to Cult.fit for about $50 million.

Menu Mania

Menu Mania – Zomato Acquired Companies

Menu Mania was a restaurant discovery service, through which one could discover local places where they could eat. It was founded in the year 2006, and its headquarters were situated in Auckland, New Zealand.

In July 2014, Zomato acquired Menu Mania for an undisclosed amount. This acquisition marked Zomato’s first entry into the New Zealand market and its first acquisition in the Internet Software and Services sector.

Following the acquisition, Menu Mania’s website was integrated into Zomato’s platform as Zomato.co.nz. However, later on, Zomato stopped operations in New Zealand but continues to offer dine-in restaurant exploration and food delivery services in India and the UAE.

Urbanspoon

Urbanspo – Zomato Acquired Companies

Urbanspoon was a restaurant discovery service. Through its help, one could discover restaurants where users could give reviews and also recommend them to other people. It was founded in the year 2006 by Adam Doppelt, Ethan Lowry, and Patrick O’Donnell. The headquarters were situated in Seattle, United States of America.

At first, the service was open in countries like Canada, the United Kingdom, Australia, New Zealand, Ireland, and of course the United States of America. Urbanspoon was acquired by Zomato on 12^th January 2015 for $55 million. Through the acquisition, Zomato established itself in countries like Australia and Canada.

MapleGraph Solutions Private Limited

MapleGraph Solutions – Zomato Acquired Companies

MapleGraph Solutions was founded in the year 2011 by Arun Tangri and Varun Tangri, it is a technology powerhouse whose headquarters is situated in New Delhi, India. The company is all about building cloud-based and mobile-based solutions for everyone.

Zomato acquired MapleGraph in April 2015, and the company developed MaplePOS, which was later renamed Zomato POS. After this acquisition, Zomato Base was made to enable restaurants to manage their menus and also has an inbuilt payment system. This helped Zomato in providing restaurants with business-focused solutions.

Runnr

Runnr – Zomato Acquired Companies

Runnr was a startup founded in the year 2015 by Aravind Reddy, Arpit Dave, Gnanesh Chillukuri, Mohit Kumar, Mukunda NS, and Vatsal Singhal. It was a B2B platform that provided hyperlocal management services to those who get together and partner with merchants. Zomato acquired Runnr in 2017 to boost their delivery ways and to provide a good food delivery experience to their customers, the amount of the deal was not disclosed.

Uber Eats India

Uber Eats – Zomato Acquired Companies

Uber Eats India was another popular food delivery service in India through which one could get their favourite food at their doorstep. It was the India-based app of the American company Uber, founded in 2014 by Garrett Camp and Travis Kalanick. Uber Eats India was sold by Uber, and Zomato acquired the food delivery in 2020 for $350 million.

Lunchtime

Lunchtime was an online restaurant guide platform through which one could find different restaurants, pubs, and cafes in the Czech Republic. This online platform was founded in 2008, and users could find over 3,000 restaurants in Bohemia and Moravia through this app. Zomato acquired Lunchtime in 2014, though the amount was not disclosed.

The primary reason for this acquisition was to increase Zomato’s presence in more countries, and they were successful in doing so. However, as of September 2023, Lunchtime.cz initiated the liquidation process and is no longer operational.

Obedovat

Obedovat – Zomato Acquired Companies

Obedovat was an online restaurant guide platform for Slovakia, through which users could find numerous eateries across the country. It was founded in 2004. Zomato acquired this platform in 2014 for $3.25 million, helping Zomato expand its services into Slovakia. However, Zomato’s subsidiary, Obedovat, initiated liquidation and is no longer operational.

TongueStun

ToungeStun – Zomato Acquired Companies

TongueStun, an online marketplace was founded in the year 2012 by Manjunath Ramakrishnan, it deals with corporate catering. It specialised in corporate catering and served 1,500 companies with its catering services. Zomato acquired this company in the year 2018. The main reason for the acquisition was to make their presence in the workspace. Zomato acquired the startup for $18 million.

Sparse Labs

Sparse Labs – Zomato Acquisitions

Sparse Labs was a logistic tech startup that was founded in the year 2014 by Pankaj Batra. Spars Labs ensured hyperlocal delivery companies have a smooth journey while delivering to their customers. Zomato acquired it in 2016, but the amount was not disclosed.

The acquisition helped Zomato improve its delivery services. Later on, Sparse Labs’ operations were integrated and it no longer functions as a standalone entity under Zomato.

Cibando

Cibando – Zomato Acquisitions

Cibando was an app that focused on serving iPhone users by allowing them to find restaurants and eatery places in different cities across Italy. It was founded in the year 2010 by Guk Kim. Zomato acquired Cibandoo in 2014 for an undisclosed amount.

The acquisition helped Zomato establish its presence in Italy. However, Cibando’s operations have since been integrated into Zomato’s platform and are no longer active as a separate app.

Gastronauci

Gastronauci – Zomato Acquisitions

Gastronauci was a Poland-based company that provided restaurant finder service. It was founded in the year 2007. Zomato acquired Gastronauci in 2014 and the main reason was to expand their global presence. After the acquisition, Gastronauci’s services were integrated into Zomato’s platform and are no longer available as a separate service.

NexTable

NexTable – Zomato Acquisitions

Founded in the year 2012, NexTable was a cloud-based table management restaurant reservation system. The main function of NexTable was to help customers reserve tables online in restaurants. Zomato acquired the company in the year 2015 and changed its name to Zomato Book. The amount was not disclosed. As of now, the Zomato Book service has been integrated into the company’s broader offerings.

Mekanist

Mekanist – Zomato Acquisitions

Another restaurant finder service Mekanist was a Turkish online platform through which one could find restaurants, cafes, pubs, and all. It was founded in the year 2008 by Ali Servet Eyuboglu, Alper Tekin, and Eren Baydemir. In 2015, Zomato bought Mekanist for an undisclosed amount. Again it was to increase their global presence. The services previously offered by Mekanist have been fully integrated into Zomato’s platform. Mekanist is no longer operating as a separate entity.

Conclusion

Zomato has become a huge name in the food delivery business industry, there is hardly anyone who is not aware of the app. Zomato is continuously trying to acquire more and more companies, some of them that are directly helping them better their services so that they can be undefeatable in this industry.

FAQs

What are the subsidiaries of Zomato?

Zomato’s key subsidiaries include Blinkit, Hyperpure, District, and Zomato itself, all of which operate under its parent company, Eternal Limited.

Who is the founder of Zomato?

Zomato was founded by Deepinder Goyal and Pankaj Chaddah in 2008.

Who is the CEO of Zomato?

Deepinder Goyal is currently serving as the CEO of Zomato.

Is Zomato making a profit?

Yes, Zomato is profitable, posting a profit of INR 351 crore in FY24, compared to a loss of INR 917 crore in FY23.

What is the parent company of Zomato?

The parent company of Zomato is Eternal Limited, which was previously known as Zomato Limited. The company rebranded in January 2025 to reflect its broader scope and growth.

What are the Zomato-owned companies?

Zomato owns several companies, including Blinkit, Hyperpure, Paytm Insider, Feeding India, and more. These acquisitions help Zomato expand its presence across different sectors, such as quick commerce, entertainment ticketing business, and more.

February 12, 2025

SupplyNote Success Story: Helping Food & Beverage Businesses Automate Their Supply Chain Entirely

Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by SupplyNote.

The global food and beverages market grew from $6,729.54 billion in 2022 to $7,221.73 billion in 2023 at a compound annual growth rate (CAGR) of 7.3%. In businesses specific to the F&B industry, customer service is of the utmost importance. And to offer highly valued services, the F&B industry needs to strengthen its supply chain networks. Thus, there is an upsurge in demand for supply chain management in the F&B industry. Along with advances in technology, the supply chain industry is evolving.

SupplyNote provides a full-stack platform for the entire supply chain management process. It helps Food and beverage businesses with inventory management, vendor management, and logistics supply chain needs.

SupplyNote – Company Highlights

Startup Name	SupplyNote
Headquarters	Noida, Uttar Pradesh, India
Industry	SaaS, E-Commerce Platform for Food Businesses
Founder	Kushang, Nitin Prakash, Harshit Mittal, and Abhishek Verma
Founded	2019
Website	supplynote.in

SupplyNote – About
SupplyNote – Industry
SupplyNote – Founders and Team
SupplyNote – Idea and Startup Story
SupplyNote – Name, Tagline, and Logo
SupplyNote – Products and Services
SupplyNote – USP
SupplyNote – Business Model and Revenue Model
SupplyNote – Acquiring Clients
SupplyNote – Challenges Faced
SupplyNote – Growth
SupplyNote – Funding
SupplyNote – Advisors and mentors
SupplyNote – Tools Used in The Company
SupplyNote – Future plans

About SupplyNote

SupplyNote – About

SupplyNote is a B2B SAAS platform for F&B businesses that provides a platform for end-to-end management of supply chains with an integrated marketplace.

Talking about the long-term vision of the company, its aim is to become the backbone of the F&B supply chain by evolving into a one-stop solution for all supply chain needs – software, service, and marketplace.

In the short term, the idea is to provide a marketplace where merchants can discover suppliers for their raw materials and transact with them, orders from which will be fulfilled by SupplyNote.

SupplyNote – Industry

The global food and beverages market is projected to reach $9,225.37 billion in 2027, experiencing a CAGR of 6.3% from 2023.

The industry has been operating its supply chain using traditional methods (pen and paper) and needs a digital transformation, which SupplyNote intends to bring in. Every F&B outlet suffers noticeable losses due to inventory mismanagement, procurement flaws, etc. For a business that runs on major fixed costs, it becomes more important than ever to maintain the margins. Following the major blow from the pandemic, they observed an accelerated tech disruption in the industry. Therefore, they believe that five years down the line, the industry will be completely digitized in terms of operations.

SupplyNote – Founders and Team

Kushang - Co-founder and CEO of SupplyNote — Kushang – Co-founder and CEO of SupplyNote

The founding team has Kushang (CEO), Nitin Prakash (CPO), Harshit Mittal (CTO), and Abhishek Verma (COO). They are a bold, intrepid, highly passionate group of tech-loving geeks, foodies, change-makers, doers, and entrepreneurs who are committed to empowering F&B businesses with technology & innovation.

Four friends from IIT Kanpur came together to build SupplyNote, with Kushang leading the idea, Harshit Mittal leading the technological development, Abhishek Verma leading the Business Operations, and Nitin Prakash leading the Product. During the final year, Adcount Technologies Pvt Ltd was incepted (parent company of SupplyNote).

The company currently has a strength of 75, and they believe in flexible work culture. More than the hours spent in the office, they care about making progress toward the goal. They work as hard as they play. They like people who like to take on challenges and ownership, who are competitive and yet they care about nature. Most of the team comprises foodies. And they love sports.

SupplyNote – Idea and Startup Story

SupplyNote was formerly known as Adurcup. AdCount Technologies was originally founded in 2015 by IIT-Kanpur alumni Kushang, Abhishek Verma, Harshit Mittal, and Nitin Prakash with the idea of monetizing paper cups. Over the period, the company built its network of merchants and started dealing in a variety of supplies. The company was using its own software, which was developed in-house, for managing its supply chain, when a client discussed the requirement of such a solution for their inventory management purpose. The team customized the software as per the client’s requirement, and that gave birth to SupplyNote in 2019, a platform that is actively being used across not less than 2000 outlets today.

SupplyNote – Name, Tagline, and Logo

SupplyNote Logo

The name itself is made up of two words, Supply-Note, which essentially means noting down the supply. They discovered that inventory management isn’t digitized yet in a major part of the F&B industry in India. As they started the mission of digitizing the supply chain, they came up with the name that means recording the inventory data—SupplyNote, for short.

The logo of SupplyNote might look like an arrow pointing towards the top (that signifies growth), but it’s more than that. That arrow is made up of two letters, S and N, which are the initials of Supply-Note.

The tagline of SupplyNote is ‘Fix Your Supply Chain,’ enabling companies to expand into new geographies faster by eliminating the hassle of building supply chains or discovering suppliers. SupplyNote has already solved those challenges for them, making it much easier for companies to scale and explore markets. Hence, the logo represents growth—in numbers, in business, in every aspect.

SupplyNote – Products and Services

SupplyNote is an ecosystem of software and services for the management of Supply Chain for F&B businesses. It has 4 products under its umbrella:

The Point of Sale Solution: Having an exclusive strategic partnership with Posify, SupplyNote offers its customers a platform for the management of sales, such as billing, kitchen management, table management, rider tracking, web ordering, and more.
The Inventory Management / Supply Chain Management Software: Integrated with Point of Sale, SupplyNote IMS takes in the data of sales, and its advanced algorithms break down the sold items into the raw material that has been consumed and updates the inventory in real-time. It also helps with the management of suppliers, the generation of purchase orders, sales orders, and more.
The Fulfilment Services: SupplyNote helps merchants and vendors transact with each other without worrying about operational challenges, as SupplyNote offers warehousing and logistic services (dry and cold) to fulfill supply chain needs.
The Marketplace: A product of SupplyNote that helps merchants discover suppliers and transact with them, getting more options and flexibility on price, payment terms, quality options, and more.

SupplyNote – USP

SupplyNote is the only full-stack platform for supply chain management, as all the other companies are only solving a part of the supply chain and not the entire supply chain.

SupplyNote – Business Model and Revenue Model

The clients pay a subscription fee for using the SAAS, while they pay per usage for their fulfillment services. In the marketplace model, they only charge for the fulfillment of delivery (storage and transport) currently and do not charge any commissions from either party.

SupplyNote – Acquiring Clients

Back in 2015 when the company was incepted, the strategy for the acquisition of clients was Feet-on-Street. The team went from door to door, proposing the offerings of the company at that time and built its network of clients. Later, they got great clients who gave us referrals for other clients and word on the streets picked up gradually. Further, in 2019 when SupplyNote was launched, they already were doing business with over 300 clients that showed interest in the software and some of them even turned out to be the first users.

SupplyNote is solving various challenges related to the supply chain and they reach out to every F&B business to discuss the problems they are facing, further contemplating how SupplyNote can solve it for them.

For 100 to 1000, their approach was more linear, with their teammates reaching out to all businesses in the nearby area and pitching them with their propositions. However, as it reached the mark of 1000, they started marketing and taking up branding initiatives, spreading awareness around the significance of digitizing the supply chain, the cost that a good Inventory management software can save, and much more. They are also tying up with companies to provide multiple value propositions to their clients to retain them longer.

SupplyNote – Challenges Faced

One of the earlier products of AdCount Technologies Pvt. Ltd. was Adurcup, an e-commerce platform that was supplying various raw materials to F&B businesses. The challenge was the disorganization of the entire F&B industry at the time, and digitization was yet a foreign concept within the Industry. That is why they decided on solving that challenge, and discovering a bigger opportunity.

SupplyNote – Growth

Since April 2020, the company has grown 12X in GMV and has become the second-largest F&B Supply Chain Company in India (By GMV).

SupplyNote – Funding

SupplyNote has successfully raised a total of $4.7 million in funding across seven rounds from a diverse group of investors. Among the recent investors are Cogniphy and DSP Family Office, and other notable investors include LetsVenture, SucSEED Indovation, Soonicorn Ventures, Venture Catalysts, SOSV, Artesian VC, and more.

Here are the details of SupplyNote’s funding rounds:

Date	Funding Round	Amount	Lead Investors
July 12, 2023	Series A	$2.3 million	Artesian VC, Venture Catalysts
October 20, 2022	Series A	—	—
October 28, 2021	Seed Round	$1.2 million	Venture Catalysts
October 21, 2021	Seed Round	$667K	—
September 10, 2021	Convertible Note	—	—
October 21, 2020	Seed Round	$600K	Artesian VC, SOSV, Venture Catalysts
February 22, 2020	Seed Round	—	MOX (now Orbit Startups)

SupplyNote – Advisors and mentors

Yogesh Bellani, William Bao Bean, Vikram Upadhaya, and Apporv Ranjan Sharma are the mentors and advisors of SupplyNote.

SupplyNote – Tools Used in The Company

They use many tools within the company like- Zira, Asana, and Slack to manage work, and Google Suite for emails, meetings, calendars, docs, slides, and sheets. They use Figma for designing, Hubspot as their CRM, MixPanel, and Google Analytics for data analytics and insights, and more.

SupplyNote – Future plans

They are planning to launch a new kind of marketplace in Delhi NCR which they will be expanding across the country shortly.

FAQs

What is SupplyNote?

SupplyNote is a B2B SAAS platform for Food & Beverage businesses that provides a platform for end-to-end management of the supply chain.

Who is the founder of SupplyNote?

Kushang, Nitin Prakash, Harshit Mittal, and Abhishek Verma are the founders of SupplyNote.

When was SupplyNote founded?

SupplyNote was founded in 2019.

What is AdUrCup?

SupplyNote was formerly known as Adurcup – one of the earlier products of AdCount Technologies Pvt. Ltd.

July 11, 2023

Benchling: A Cloud-Based Platform for Biotechnology Research and Development

Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by Benchling.

Biotechnology is leading the most vital scientific revolution worldwide since computing. It’s rewriting life, from the crops we grow to the medicines we take, the food we consume, the household goods we use, and the materials we wear daily.

And research and development are critical factors in unleashing biotechnology’s potential to transform the world radically. However, not many software solutions have kept up with science. Scientists deserve and are in dire need of advanced technology specifically designed for what they do.

It’s when Benchling emerged with a robust, high-performance cloud-based platform to transform biotechnology. Science is changing the world, and Benchling aims to change science. Read on to broaden your knowledge about the company, its founders, founding story, products and solutions, business model, funding, partners, growth, and more.

Benchling – Company Highlights

Company Name	Benchling
Headquarters	San Francisco, California, United States
Sector	Software Development
Founders	Sajith Wickramasekara, Ashutosh Singhal, and Cory li
Founded In	2012
Valuation	$6.1 billion(2021)
Website	Benchling.com

Benchling – About
Benchling – Industry
Benchling – Founders and Team
Benchling – Startup Story
Benchling – Mission and Vision
Benchling – Business Model
Benchling – Revenue Model
Benchling – Products and Services
Benchling – Challenges Faced
Benchling – Funding and Investors
Benchling – Mergers and Acquisitions
Benchling – Growth
Benchling – Marketing Strategies
Benchling – Partners
Benchling – Awards and Achievements
Benchling – Competitors

Benchling – About

A cloud-based bioinformatics platform, Benchling delivers innovative solutions for biotechnology research and development. The platform is designed to speed up researchers’ experiments and make them more collaborative.

It serves big and small biotech leaders and innovators at 900+ biotechnology companies, including AGBIOME, ArsenalBio, bit.bio, IGM Biosciences, Beam Therapeutics, Mammoth Biosciences, Bolt Threads, and Verve Therapeutics, developing new medicines, foods, crops, and materials. Over 200,000 scientists across Fortune 500 companies, academic institutions, and startups trust the company.

Benchling – Industry

Benchling is a part of the software development industry involving designing, developing, and implementing software applications for various industrial uses. The global software development market is forecasted to grow from $260.79 billion in 2022 to $915.96 billion in 2027, at a growth CAGR of 28.6%.

The increasing demand for customized applications in several industries is the primary factor driving the growth of the software development market. Leading industry players include Azure, Google Cloud Platform, GitHub, IBM Corporation, Salesforce, and Oracle Corporation.

Benchling – Founders and Team

Sajith Wickramasekara, Ashutosh Singhal, and Cory Li are the Co-founders of Benchling.

Sajith Wickramasekara

Sajith Wickramasekara went to the Massachusetts Institute of Technology for Electrical Engineering and Computer Science. He worked as Research Assistant at Duke University Medical Center and Liquidia Technologies. Sajith is the co-founder and CEO of Benchling.

Ashutosh Singhal

Ashutosh Singhal completed his B.S. in Computer Science from the Massachusetts Institute of Technology. He interned as a Software Engineer at Google and worked as an Undergraduate researcher at MIT CSAIL. In addition to Benchling, Ashutosh co-founded Hotspots.io. Moreover, he is an ex-Software Engineer of Twitter and the current President of Benchling.

Cory Li

Cory Li earned a B.S. degree in Computer Science from the Massachusetts Institute of Technology. He interned as a Software Engineer at Venuetastic and co-founded Benchling. Cory held Benchling’s co-founder position till 2015. Currently, he is the CEO at Spellbrush.

Benchling is a 900+ person team.

Benchling – Startup Story

Benchling was founded by Sajith Wickramasekara, Ashutosh Singhal, and Cory Li in 2012 at MIT when they realized the need for modern technology and tools to enable their scientific research. At that time, not much software was available to support biological research. As a result, scientists used to record their output in spreadsheets and paper lab notebooks, making collecting and referring back to data difficult.

Therefore, the co-founders created their software, Benchling, while keeping modern science and collaboration in mind. After incorporating the company, Sajith recruited a team with software and biology backgrounds.

Its move into early development was enabled by three innovations in 2021. The company launched the Benchling Validated Cloud solution in January 2021, expanded its Workflow application, and launched structured templates. Benchling made an open-source library of lab instruments and data converters available to the scientific community for free.

Benchling – Mission and Vision

Benchling’s mission is to unlock the power of biotechnology by supporting customers in getting their breakthrough products to market and milestones faster.

Benchling – Business Model

Previously scientists used tools that took about 24 hours to hunt down information across scattered sources. Benchling brought down that time to 10 seconds. The cloud-based unified platform for scientific data enables customers to design DNA while following the approach in three axes- automation, centralization, and standardization.

With centralized data in one location, standardized data conforming to a pre-defined data shape, and automated data capturing as experiments are performed, Benchling unlocks the ability to answer scientists’ new unanswerable questions. Moreover, the platform leverages machine learning to automatically identify bottlenecks in the research and development process and generate scientific analysis.

Benchling – Revenue Model

Benchling offers multiple packages for industry, startups, and academics.

For Industry, the company allows subscribing to ‘Starter,’ ‘Essentials,’ ‘Performance,’ and ‘Benchmark’ packages. When it comes to Startups, it provides a ‘Benchling for Startups’ package. And ‘Academics’ package allows users to join a community of 200,000+ scientists for free.

Benchling – Products and Services

Bechling’s product line includes a wide range of offerings:

The Benchling R&D
Cloud
Notebook
Registry
Inventory
Molecular Biology
Workflows
Studies
Validated Cloud
Benchling for Lab Automation
Configuration

Furthermore, the company’s solutions comprise Biopharmaceutical, Antibodies and Proteins, Industrial Biotech, Agritech, Cell and Gener Therapy, RNA Therapeutics, and Bioprocess and Bioanalytical Development.

Benchling – Challenges Faced

A decade ago, most investors were not excited about biotechnology and, thus, were not scrambling to fund digital notebooks in the cloud, making Benchling’s initial days difficult.

Benchling – Funding and Investors

Benchling has undertaken 8 funding rounds and raked $411.9 million. Its latest funding round – Series F Round, was conducted on November 17, 2021, and secured $100 million. 22 investors fund the company, including Lone Pine Capital, Franklin Templeton Investments, Altimeter Capital, Sequoia Capital Global Equities, and Alkeon Capital.

Date	Round	Number of Investors	Money Raised	Lead Investor
November 17, 2021	Series F	4	$100 million	Franklin Templeton Investments, Altimeter Capital
April 14, 2021	Series E	12	$200 million	Sequoia Capital Global Equities
May 28, 2020	Series D	7	$50 million	Alkeon Capital
July 24, 2019	Series C	5	$34.5 million	Menlo Ventures
June 14, 2018	Series B	3	$14.5 million	Benchmark
October 3, 2016	Series A	2	$7 million	Thrive Capital
April 16, 2015	Seed Round	5	$5 million	Andreessen Horowitz
February 20, 2014	Seed Round	2	$900K	–

Benchling – Mergers and Acquisitions

Benchling acquired Overwatch Research on February 24, 2022.

Benchling – Growth

In April 2021, Benchling recorded triple-digit annual recurring revenue (ARR) growth for the fourth year. A few months later, in November 2021, the company reportedly grew approximately 400% over the last 4 years. It doubled its headcount from 2020 to 2021 with 500+ employees and its post-money valuation stood at $6.1 billion in 2021.

As of 2022, Benchling is estimated at $100+ million ARR, growing approximately 100% and with 169% net retention. Moreover, its annual revenue in 2022 was around $280.2 million.

Benchling – Marketing Strategies

Now that scientific R&D is incredibly complex, product demos are the best way to familiarize Benchling’s market with the idea of using software to simply R&D. Therefore, Benchling developed a Webinar content marketing strategy. The company now runs 3-4 webinars each quarter. The webinars rank among Benchling’s top three channels for account engagement in 2022.

Benchling for Academics: Company Overview and Demo

Benchling – Partners

Here is the list of Benchling’s partners:

Astrix
Celito
DigitalRadius
ITWorx
Karechem Consulting
Sware
Zifo
Wega
Propharma

Benchling – Awards and Achievements

Benchling received many accolades from renowned institutions:

Best Workplaces 2021 by Inc.
2021 Tell Award
Named among the Best-Led Companies of 2021 by Inc.
Recognized as one of the Best Midsize Companies to Work for in the Bay Area 2021 by Built In.
America’s Best Startup Employers 2021 by Forbes.

Benchling – Competitors

Some main competitors of Benchling are as follows:

SciNote, LLC
LabWare
LabVantage Solutions
Labguru

FAQs

What does Benchling do?

Who are the founders of Benchling?

Sajith Wickramasekara, Ashutosh Singhal, and Cory Li are the Co-founders of Benchling.

Who are the main competitors of Benchling?

Some main competitors of Benchling are as follows:

SciNote, LLC
LabWare
LabVantage Solutions
Labguru

June 27, 2023

ASAPP: The AI Cloud for Contact Centers

Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by ASAPP.

Customer service is one of the largest divisions within almost every big corporation, often employing tens of thousands of people. However, many consumers still find it a maddening experience. Resolving customer issues can take hours, withhold time, archaic systems, and other delays.

For instance, many contact centers find it difficult to transfer the information discussed with an agent over the phone when customers want to transition to chatting via the organization’s mobile app instead. Even solutions like online chatbots have proven ineffective in solving many such contact center-related problems.

It’s the need of the hour for large corporations to become digitally competent in how they interact and deal with their customers. That’s where ASAPP comes in. The company’s AI platform helps contact center agents analyze customer inquiries on any media via speech-recognition software and provide automated replies to the agents.

This article will provide more information about ASAPP, including its founder, startup story, products, funding, growth, business model, and more.

ASAPP – Company Highlights

Company Name	ASAPP
Headquarters	New York City, New York, United States
Sector	Contact Centre/Productivity Software
Founders	Gustavo Sapoznik
Founded In	2014
Valuation	$1.6 billion (2022)
Website	asapp.com

ASAPP – About
ASAPP – Industry
ASAPP – Founders and Team
ASAPP – Startup Story
ASAPP – Mission and Vision
ASAPP – Business Model
ASAPP – Products and Services
ASAPP – Funding and Investors
ASAPP – Patents and Trademarks
ASAPP – Growth
ASAPP – Partners
ASAPP – Awards and Achievements
ASAPP – Competitors

ASAPP – About

ASAPP is the AI cloud company that offers artificial intelligence and machine learning products to deliver automation and human augmentation, allowing companies and individuals to realize their full potential. The largest enterprises in the world rely on ASAPP to deliver efficient and effective customer experiences via their Contact Centers.

The company has offices in New York, Buenos Aires, Mountain ViewBozeman, SF Bay Area, Ithaca, London, and Bangalore. Among jetBlue, Spectrum, Astound, dish, Assurant, and other companies, ASAPP has helped clients achieve extraordinary results, such as an 86% increase in agent productivity, a 52% reduction in cost per interaction, a 3.2X increase in sales productivity, and more.

ASAPP – Industry

ASAPP is operating in the contact center software market. The contact center software market incorporates companies, developers, engineers, AI researchers, designers, and product managers designing and developing software for contact centers to streamline business processes and interacting with customers via real-time call monitoring, assigning customer contacts to agents, analyzing, tracking, and reporting vital metrics.

Contact center software global market size was estimated to be $42.67 billion in 2022 and is projected to reach $173.9 billion by 2030 with a 19.2% CAGR. With the coronavirus outbreak, call centers worldwide received approximately five times the call volume for a regular day. These huge figures accelerated the invention of advanced AI-powered contact center software.

Size of the contact center software market worldwide in 2017, 2018 and 2023

In addition to ASAPP, Zendesk Talk, Freshdesk, Aircall, RingCentral Contact Center, Convoso, and Dialpad are some of the best call center platforms of 2023.

ASAPP – Founders and Team

Gustavo Sapoznik - Founder and CEO, ASAPP — Gustavo Sapoznik – Founder and CEO, ASAPP

Gustavo Sapoznik is the Founder and CEO of ASAPP. He graduated from the University of Chicago. Moreover, Goldman Sachs has recognized him as one of the Most Exceptional Entrepreneurs of 2022.

ASAPP is a team of more than 440 AI Researchers, Designers, Engineers, Product Managers, and Industry SMEs.

ASAPP – Startup Story

Gustavo Sapoznik once witnessed a scene while shadowing a call-center agent at a renowned company when he watched a worker navigating the ‘Frankenstack’ patchwork of software, entering the caller’s details into six billing systems before locating it. The same was an eye-opening moment for Sapoznik.

Therefore, he established ASAPP in 2014 as a New-York based developer of AI-powered customer-service software. In 2021, the company built an architecture named SRU++ that it thought could compete with Transformer.

It was in 2022 that ASAPP launched two of its primary product offerings, i.e., AutoSumary and AutoCompose. Months later, the company’s AutoTranscribe was made available as API in June 2022. ASAPP launched Generative AI AutoAssist in May 2023.

ASAPP – Mission and Vision

ASAPP aims to increase human performance using the power of AI. The company strives to build transformative machine learning-powered products that can push the boundaries of artificial intelligence and customer experience.

Introducing AutoCompose

ASAPP – Business Model

ASAPP designs and develops AI software to make customer service agents at Contact Centers more productive and their job easier via automated chat systems, voice call transcripts, and many other support services.

The company’s software automates and enhances customer care teams, salespeople, and organizations’ customer conversations, allowing them to close more deals while focusing on more complex and data-rich issues.

ASAPP – Products and Services

ASAPP offers access to multiple AI Services, including AutoCompose, AutoSummary, AutoTranscribe, and JourneyInsight. In addition, the company’s solutions include Real-time Agent Assist, Quality Management, Speech Analytics, Self-Service Insights, CSAT Improvement, Agent Productivity, Sales Productivity, and Agent Retention.

ASAPP – Funding and Investors

ASAPP has undertaken 4 funding rounds in which it raised $380 million. The company conducted its latest funding round – Series C Round, on May 19, 2021, and raised $120 million. Several leading investors back the company, including March Capital, Euclidean Capital, Vast Ventures, Dragoneer Investment Group, and many others.

Date	Round	Number of Investors	Money Raised	Lead Investor
May 19, 2021	Series C	12	$120 million	Dragoneer Investment Group, Fidelity Management and Research Company
May 1, 2020	Series B	10	$185 million	–
December 15, 2015	Venture Round	–	$75 million	–
August 1, 2015	Seed Round	2	–	–

ASAPP – Patents and Trademarks

The intellectual property of ASAPP comprises 52 registered patents, with ‘Computing; Calculating’ being the primary category. In addition, the company is registered with 9 trademarks, and the most popular class is ‘Scientific and Technological Services.’

ASAPP – Growth

In 2022, the estimated annual revenue of ASAPP was $81.3 million, with $186,792 in revenue per employee. Furthermore, the company’s valuation stood at $1.6 billion in 2022. Its monthly web visit growth rate is 3.3%, with 1,156,480 monthly web visits, and the employee count increased by 13% last year.

ASAPP – Partners

ASAPP has partnered with many leading organizations worldwide and some of these are:

TaskUS
EY
CB Insights

ASAPP – Awards and Achievements

ASAPP has been rewarded with many prestigious awards, and these are as follows:

Ranks one of the highest-scoring businesses on Inc. Magazine’s Annual List of Best Workplaces for 2023.
Artificial Intelligence Excellence Awards 2023 by the Business Intelligence Group in Small Organization Category and Automation Subcategory.
Gustavo Sapoznik (CEO) was recognized as one of the Most Exceptional Entrepreneurs of 2022 by Goldman Sachs.
Named as a 2021 Cool Vendor in Garner Report

ASAPP – Competitors

ASAPP is providing tough competition to the following competitors:

Intercom
Google
NICE
Cresta
Drift
Genesys Cloud CX
Zendesk Support Suite
Freshdesk
Birdeye
Chatbots.Studio

FAQs

What does ASAPP do?

Who founded ASAPP?

Gustavo Sapoznik founded ASAPP in 2014.

Who are the main competitors of ASAPP?

Here are the main competitors of ASAPP-

Intercom
Google
NICE
Cresta
Drift
Genesys Cloud CX
Zendesk Support Suite
Freshdesk
Birdeye
Chatbots.Studio

June 13, 2023

Airtable: A Low-Code Platform to Build Collaborative Apps

Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by Airtable.

Are you looking for a database tool? There are tons of software available in the market, but it’s difficult to get one that is simple to use, like a spreadsheet but compared to a database. Although you can also make comparisons in spreadsheets, databases are much more efficient.

With spreadsheets, you need to learn SQL scripting. Airtable is a perfect fusion of spreadsheets and databases that allows you to curate information into different data formats. Moreover, the UX/UI is engaging and doesn’t require SQL scripting.

This article covers about Airtable’s startup story, founders, funding, products, growth, partners, competitors, and more.

Company Highlights

Company Name	Airtable
Headquarters	San Francisco, California, United States
Sector	Software Development
Founders	Howie Liu, Andrew Ofstad, Emmett Nicholas
Founded In	2012
Revenue	$11.7B (2021)
Website	Airtable.com

Airtable – About
Airtable – Founders and Team
Airtable – Startup Story
Airtable – Mission and vision
Airtable – Business Model
Airtable – Revenue Model
Airtable – Products and Services
Airtable – Funding and Investors
Airtable – Mergers and Acquisitions
Airtable – Patents and Trademarks
Airtable – Growth
Airtable – Partners
Airtable – Awards and Achievements
Airtable – Competitors

Airtable – About

Airtable is a cloud-based platform that makes it easier to build robust, custom applications and, thus, connect data, workflows, and teams. Moreover, it allows companies to build applications without any code. The user-friendly and simple interface allows organizations to spin up a database in minutes.

Founded in 2012, the company has many offices in the United States in Austin, London, Mountain View, Los Angeles, and New York. Over 300,000 innovative companies use Airtable daily to connect data and people.

Airtable – Founders and Team

Howie Liu, Andrew OfStad, and Emmett Nicholas are the founders of Airtable.

Howie Liu

Howie Liu graduated in Mechanical Engineering and Computational Airfoil Design from Duke University. Presently, he is the co-founder and CEO of Airtable. He also co-founded Etacts in San Francisco.

Andrew OfStad

Completed BSE in Electrical and Computer Engineering, Economics from Duke University; Andrew Ofstad co-founded Airtable. He worked as Engineering Research Onetrn, Technology Labs Development Group, and Product Manager in top firms.

Emmett Nicholas

Obtained a degree in CS and ECE from Duke University, Emmett Nicholas is the co-founder and CTO at Airtable. Moreover, he worked as Software Engineer at Stack Overflow and Microsoft.

Currently, the employee strength of Airtable is more than 1000.

Airtable – Startup Story

When Liu was working as a Product manager at Salesforce, he realized that many people were using spreadsheets as an organizational tool. And most spreadsheets were cluttered and contained data haphazardly. Rather than making spreadsheet better, Liu developed an entirely new product enabling users to create simple applications in a familiar and intuitive way.

Liu and his co-founder Andrew Ofstad developed an MVP, and Kutcher was the first individual to invest in the product. Although Airtable was officially established in 2012, its development was underway for two years prior to its public launch, during which time it was being developed in a closed-door setting. After two years in development, the software was officially launched in 2014 as a part of an invite-only open beta. Moreover, Airtable makes another smart move by launching its iOS app.

In 2015, the company unveiled API Builder along with its embedded database features. And Airtable integrations came into the picture in August 2015. Over the years, many features and functionalities were added to the platform, and Airtable succeeded.

Airtable – Mission and vision

The company’s main aim is to democratize software creation by making it possible for anyone to build tools to meet their needs. People worldwide prefer using Airtable to do everything from cattle tracking to filmmaking.

Airtable – Business Model

Airtable is a spreadsheet-database hybrid, having features of a database but can be applied to a spreadsheet. The fields in the Airtable table are just like cells in a spreadsheet but feature multiple types, like ‘checkbox,’ drop-down list,’ and ‘phone number.’ Moreover, the platform can reference file attachments similar to images.

It enables users to create a database, set up column types, link tables, add records, sort records, collaborate, and publish views to external sites.

Airtable – Revenue Model

Airtable offers different plans for the team’s needs, Free, Plus, and Pro. The ‘Plus’ plan charges $10 per seat/month, and the ‘Pro’ plan is available for $20 per seat/month, and these plans are billed annually.

How to Use Airtable & Getting Started Tutorial

Airtable – Products and Services

Its main product, Airtable, offers multiple features, including interface design, templates, views, automation, sync, and reporting. In addition, Airtable provides several solutions, such as marketing, operations, product, human resources, sales, and finance.

Airtable – Funding and Investors

Airtable has undertaken over 10 funding rounds in which it has raised $1.4 billion. Its latest funding round – The secondary Market Round, was conducted on July 1, 2022, and raised $300 million. Around 50 investors fund the company, and the main ones are Salesforce Ventures, Silver Lake, XN, Greenoaks, Thrive Capital, and Benchmark.

Date	Round	Number of Investors	Money Raised	Lead Investor
July 1, 2022	Secondary Market	–	–	–
December 13, 2021	Series F	15	$735 million	XN
March 15, 2021	Series E	6	$270 million	Greenoaks
September 14, 2020	Series D	8	$185 million	Thrive Capital
November 15, 2018	Series C	11	$100 million	Benchmark Coatue, CRV, Thrive Capital
March 15, 2018	Series B	4	$52 million	Caffeinated Capital, CRV
July 17, 2017	Series B	1	–	–
June 29, 2015	Series A	14	$7.6 million	CRV
February 25, 2015	Seed Round	16	$3 million	–
March 18, 2013	Seed Round	2	–	–

Airtable – Mergers and Acquisitions

The company acquired 2 enterprises. Its recent acquisition was Walrus.ai on December 21, 2021, and Bayes was acquired on August 11, 2021.

Airtable – Patents and Trademarks

The platform has 5 registered trademarks, and the most popular class is ‘Scientific and technological services.’

Airtable – Growth

The estimated annual revenue of the company in 2021 is $220.8 million ($209,507 per employee). The post-money valuation of Airtable is $11.7 billion as of 2021. With monthly visits at the website over 21,785,500, the monthly site visit growth is 7.74%. Moreover, the employee count increased by 14% last year.

Airtable – Partners

It has 260 partners, of which 228 are technology partners, and 32 are channel partners. Some of the main partners are:

Airtable – Awards and Achievements

Airtable has won a few awards during its journey. Some of these are:

Ranked 6 on the Forbes Cloud 100
CNBC Disruptor 50 list
Products that Count award

Airtable – Competitors

Its main competitors are:

Notion
Smartsheet
Asana
Excel
ClickUp
Trello
CODA
FileMaker
Workboard

FAQs

Who are the founders of Airtable?

Howie Liu, Andrew OfStad, and Emmett Nicholas are the founders of Airtable.

What is Airtable and what does it do?

What pricing plans does Airtable offer?

April 6, 2023

Aircall: An Ultimate Integrated Phone System for Smarter Conversations

Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by Aircall.

In this globalized corporate market, the significance of effective communication has increased to a great extent. Businesses need to communicate internally with employees and management and externally with clients, suppliers, and customers.

Telecommunication platforms have emerged as an ultimate solution for modern businesses. Annually, around $145 trillion is spent on telecommunications globally. Telecommunication technology enables companies to communicate directly with customers, access real-time information, create relationships, and stay competitive.

Aircall is a 100% cloud-based telecommunication platform enabling companies to make national and international calls. Let’s uncover everything from Aircall’s startup story, founders, funding, and growth to partners, investors, and competitors.

Aircall – Company Highlights

Company Name	Aircall
Headquarters	New York, United States
Industry	Telecommunications
Founders	Olivier Pailhes, Jonathan Anguelov, Pierre-Baptiste Bechu, Xavier Durand
Founded In	2014
Valuation	$1B (2022)
Website	Aircall.io

Aircall – About
Aircall – Founders and Team
Aircall – Startup Story
Aircall – Mission and Vision
Aircall – Business Model
Aircall – Revenue Model
Aircall – Products and Services
Aircall – Challenges Faced
Aircall – Funding and Investors
Aircall – Growth
Aircall – Partners
Aircall – Awards and Achievements
Aircall – Competitors

Aircall – About

A cloud-based call center and phone system, Aircall meets modern businesses’ communication needs. This voice platform can seamlessly integrate with popular productivity and helpdesk tools for sales and support teams. The call center makes phone systems easy to manage, transparent, accessible, and collaborative.

Founded in 2014, Aircall is based in New York and has multiple branches in Paris, Madrid, Sydney, London, Singapore, and Berlin. The platform integrates with 80+ major CRMs, marketing software, help desks, chatbots, eCommerce platforms, and more.

Aircall – Founders and Team

Olivier Pailhes, Jonathan Anguelov, Pierre-Baptiste Bechu, and Xavier Durand founded Aircall in 2014.

Olivier Pailhes

Graduated from HEC Paris with a Master of Business Administration (MBA), Economics, Management; Olivier Pailhes is an Angel Investor in Entocycle, Regroop, and Nelson. In addition to co-founding Aircall, he is a board member of French Tech Madrid and an Advisor at Metomic.

Jonathan Anguelov

Jonathan Anguelov graduated from ESCP Business School with a Master’s in Finance, General. He co-founded Aircall and is working as its CSO. Moreover, he is the co-founder of Aguesseau Capital and Hotel Maison Barbes.

Pierre-Baptiste Bechu

Pierre-Baptiste Bechu has completed his Masters from Ecole centrale de Lyon in Computer Engineering and is the co-founder and VP of Aircall. He also worked as the co-founder and CTO of ClickJob.fr till 2014. In addition, he is a Partner(Digital IV) in 50Partners and a self-employed Angel Investor.

Xavier Durand

Xavier Durand was the technical co-founder of Aircall and worked with the company until 2020. At present, he is the co-founder of Regroop company.

Aircall is currently working with more than 800 employees.

Aircall – Startup Story

The idea of setting up Aircall was born at the eFounders studio in Paris in 2014. Founders- Olivier Pailhes, Jonathan Anguelov, Xavier Durand, and Pierre-Baptiste Bechu recognized that a telephone system is complex and costly enough to set up. It is when the co-founders took the challenge of revolutionizing corporate telephony.

After the first few weeks, they developed an MVP: an easy-to-use phone system named Aircall to get numbers worldwide and share calls across the team. With this product, the company got a handful of customers.

On June 1, 2014, the company charged firm time for the service for $19 per month. Davy Kestens was Aircall’s first angel investor, who invested $5,000. In 2016, the company’s growth accelerated, hitting $210K MRR. And in 2022, it raised funding of $132 million.

Aircall – Mission and Vision

According to Aircall, conversation is the most powerful way to communicate with colleagues, customers, prospects, and candidates. Therefore, the phone system enables delightful moments of human connection.

Aircall – Business Model

Aircall uses VoIP technology to integrate with the company’s CRM systems and Helpdesk solutions to sync information. By setting up Aircall, companies can make calls using computers or mobile phones and monitor individual and team metrics in real-time. In addition, the platform allows companies to enhance productivity by creating new numbers, teams, and workflows.

The call center has many additional built-in features, like smart routing, sorting calls into call queues, live call monitoring, callback, warm transfers, call whispering, and more.

Aircall – Revenue Model

Aircall charges a subscription fee for its products and services. The company offers three subscription plans- Essentials for $30/user, Professional for $50/user, and a custom plan. Its pricing is estimated at $360 per year.

Aircall – Products and Services

The company offers several solutions, including Sales, IT & Operations, Customer Service & Support, and the whole company. Moreover, it provides the Aircall Phone app for Desktop, Aircall Phone App for Mobile (iOS and Android), and Aircall Browser Extensions.

Aircall – The phone system for modern business

Aircall – Challenges Faced

After 2017’s New Year’s Eve, it was a war-like situation for Aircall, named ‘The Quality War.’ The company’s product was broken as nothing was working as per plan. Calls may or may not come through, and Aircall couldn’t attract new customers. The management decided to stop the entire company. This crisis lasted for around three months.

Furthermore, six months after building the first US team, Aircall faced a challenging situation again. The company was finding it difficult to achieve its goals, and it wasn’t working as a team. Aircall rebooted and restarted with a much smaller team.

Aircall – Funding and Investors

Aircall has undertaken 10 funding rounds and has successfully raised $225.6.5 million. Its latest funding round – Venture Series Unknown Round, was conducted on February 23, 2022, and raised $300 million. The company has over 27 investors with 6 lead investors- HubSpot Ventures, NextWorld Capital, Goldman Sachs Asset Management, DTCP, and others.

Date	Round	Number of Investors	Money Raised	Lead Investor
February 23, 2022	Venture Round	1	–	Hubspot Ventures
June 23, 2021	Series D	8	$120 million	Goldman Sachs Asset Management
May 27, 2020	Series C	9	$65 million	DTCP
May 15, 2018	Series B	7	$29 million	Molten Ventures, NextWorld Capital
July 1, 2017	Venture Round	1	–	–
September 15, 2016	Series A	7	$8 million	Balderton Capital
June 25, 2016	Seed Round	2	$2.8 million	Balderton Capital
December 24, 2015	Venture Round	1	–	–
June 2, 2015	Seed Round	7	$800K	–
June 1, 2014	Seed Round	1	–	–

Aircall – Growth

With the company’s annual revenue estimated at $161 million per year ($199,951 per employee) in 2022, its current valuation stands at $3 billion.

Aircall’s employee figure increased by 18%. Moreover, the monthly website visit growth rate is 3.69%. The Aircall app has more than 9,130 monthly downloads.

Aircall – Partners

Aircall has collaborated with many partners, some of these are:

SnapCall
Klaus
Gorgias
noCRM.io
Re:amaze
Plecto
Segment
Aroma
Zendesk Sell
JobAdder

Aircall – Awards and Achievements

Aircall is recognized as one of the leading, tech-savvy call centers in the United States. And the company has garnered multiple prestigious awards in its lifetime. Some of these are:

RemoteTech Breakthrough Award for “Business Phone System Innovation of the Year”
Ranked no. 1 call center in GetApp Analysis
GetApp Analysis declared Aircall a Call Center Software Leader

Aircall – Competitors

Some of its main competitors are:

Dialpad
RingCentral
Twilio
Nextiva
Talkdesk
OpenPhone
CallRail
YodelTalk
Aloware

FAQs

What is Aircall and what does it do?

Aircall is a cloud-based phone system that helps businesses manage their phone communication with features like call forwarding, call recording, and IVR. It integrates with other tools and improves customer service, sales performance, and collaboration.

Can Aircall integrate with other tools and software?

Yes, Aircall can integrate with a wide range of other tools and software, such as CRMs, helpdesk software, and team messaging apps.

What pricing plans does Aircall offer?

Aircall offers three pricing plans:

Essential: starting at $30/user/month
Professional: starting at $50/user/month
Custom: tailored pricing for enterprise-level businesses

What type of businesses can benefit from using Aircall?

Businesses of all sizes and industries can benefit from using Aircall. It is particularly useful for businesses that rely heavily on phone communication such as customer support teams, sales teams, and call centers.

April 4, 2023

Platform as a Service (PaaS) – What is it, Market Size, Pros and Cons
The Internet can be considered as a miracle in our life, which changes the outlook of our world. Thanks to the internet, our life has become much easier. It wouldn’t be wrong to call the internet the greatest invention of the modern world. The internet has connected everyone and converted this huge world into a small global village.

In this technologically advance and IT-dominated world, cloud computing is the new player. The days are long gone where you only have computer hard drives, where we used to store data and run programs. Now, because of the internet, we have the cloud computing system to do that.

Cloud computing enables us to store, manage and process data through the internet. Basically, it is a prototype that provides on-demand network access to shared computing resources.

Now to be specific, there are three delivery models of cloud computing and they are: SaaS, IaaS and PaaS

Today, in this article we are going to discuss PaaS and the market size of the PaaS industry. So, let’s get started.

“With the cloud, individuals and small businesses can snap their fingers and instantly set up enterprise-class services.”

– Roy Stephan

What is Platform as a Service (PaaS)?
How does Platform as a Service (PaaS) Work?
Pros and Cons of Platform as a Service (PaaS)
Market Size of the Platform as a Service (PaaS) Industry
Best Platform as a Service (PaaS) Providers
FAQ

What is Platform as a Service (PaaS)?

The first question that arises in our mind when we hear PaaS is, What is PaaS?. To be specified PaaS also known as Platform as a service is one of the delivery models of cloud computing that deals with application development with the hardware and software tools provided by the third party.

This model gives the user a free pass to develop and run the new applications without installing any hardware or software and also provides the necessary components needed for the deed.

How does Platform as a Service (PaaS) Work?

PaaS is provided through public, private, and hybrid clouds. They mainly provide an infrastructure for the development of an application. One can just have their access through a web browser.

This is mostly a pay per use basis service, although there is an option of the monthly fee as well, where the users have to pay the provider per month for the service.

A PaaS provider offers operating systems, database management tools, infrastructure, development tools, middleware, and other important equipment needed in the cloud environment.

Pros and Cons of Platform as a Service (PaaS)

PaaS as a service is gradually becoming a very significant part of the cloud computing industry.

There are many reasons why people prefer it, some of them are:

Pros
- The first and foremost reason would be cost-saving; it is probably the most important one. The pay per use basis barred the enterprise to use more expenses, this cannot be possible if in-house hardware and software are used.
- The user can access it from anywhere and at any time, thus giving a free pass to people from all around the world to collaborate in the development of an application.
- Using in-house resources and managing can take a lot of time which may result in delays. Developing application tends to be faster with the help of PaaS as the resources are managed automatically here.
- Any kind of device, mobile desktop, laptop can be used to develop applications through PaaS, unlike an on-site development platform that enables only one specific device.
- The web-based nature of PaaS helps in getting updated tools automatically. While in-house technology tends to get out of date
Just like the advantages, everything has its disadvantages as well, nothing is perfect. There are challenges that are needed to be solved and they are:

Cons
- Public PaaS products are not appropriate and are a basic concern for security as there are many people using the product and sharing the space with others.
- PaaS products are made by the providers, so there is no say of the users here. They have to use what they are being provided with. Therefore compatibility issues can arise.
- Moving from one platform to another can be a little tricky.
Platform as a service (PaaS) end-user spending worldwide

Market Size of the Platform as a Service (PaaS) Industry

The main reason for the growth of PaaS industry is because of the rise of cloud-based business. Many industries are adopting cloud services as they are able to meet their business goals at a minimal cost. With Covid-19 still looming over our heads, big businesses are opting for PaaS for developing and managing applications.

The growth of PaaS industry is because of the minimal cost required for application development with that the time that is given during the procedure is much lesser than what the users give during the onsite application development. Although, security issues can be a hinder to the growth of this market.

As per the reports, the market size of industry is 56.2 billion as of 2020 and it is expected to grow to 164.3 billion by 2026. The IT industry is looking forward to getting more involved with PaaS.

Best Platform as a Service (PaaS) Providers

There are various vendors who provides some of the best PaaS services and they are:
- Amazon Web Services – Elastic Beanstalk
- IBM – Bluemix
- Microsoft – Azure
- Red Hat – OpenShift
- Google – App Engine
- Microsoft – Azure
- Engine Yard
- Heroku
- Pivotal
- Mendix
Conclusion

Technological advancement has taken the world to a different level. Thanks to that, humans are innovating things that are making life much easier than one could ever imagine. A thing can be developed with minimal cost is not time-consuming anymore.

PaaS industry will only rise with time and with the existence of on spot infrastructure and tools that are needed for the development and managing of applications. It is just a matter of time before every kind of business will pick the side of cloud computing and will involve itself in the PaaS industry.

FAQ

How Big is the Cloud Services Industry?

The market size of the global cloud industry is expected to reach $791.48 billion by 2028.

What is the main function of PaaS?

The main function of Pass is to develop, update, test, and host applications all in the same domain.

Which is the biggest PaaS Provider in the World?

Amazon Web Services is one of the biggest and best PaaS providers in the world.
October 18, 2021