StartupTalky

Tag: Clients for Business

  • Opinion Shared by Wiztales: Hiring Employees & Getting Clients for Business

    Wiztales is a SaaS startup that helps businesses connect with their teams and audiences to build relationships via virtual events services. The Bengaluru-based SaaS startup is founded by Sumanyu Soniwal. Startuptalky took an initiative to know about their strategy in hiring employees to build a great startup team and how they got clients for business initially. Here is an opinion shared by Wiztales.

    Insights shared by Mr. Utpal Khadagi, the Director of Customer Success, Wiztales.

    How did you get your first client/first 10  for your service-based company?

    Wiztales was founded with the goal of providing tech-driven solutions to the event industry. We began with the idea of bringing experiential tech-based solutions to physical events. But with physical meetings gradually shifting to video calls during the pandemic situation and the growth of the IT sector, businesses realized that virtual events are easier to manage and can give larger coverages. The exposure to the virtual world quickly evolved at this point.

    At Wiztales, we leveraged our technical strength to create a virtual event platform that catered to each individual client’s needs. We soon launched our beta version to event partners and agencies who were searching for a ‘Made in India’ solution. These agencies/partners were our first customers, and we worked closely with them to make this platform as strong and user-friendly as it is today!

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    Hiring initial employees for your company, what to look for in them?

    As a new-age company, we choose people based on their skill set and potential of growing at work, not just their basic track record and past experiences. We look for bright individuals who are self-motivated, disciplined, technologically savvy, and believe in and understand the capabilities of our product. We provide equal opportunities for everyone in the firm to develop and grow with us and believe that talent cannot be judged by work experience. Every individual should be given the time and space to learn at their own pace.

    What are the things a founder must focus on and how to maintain that among so much noise?

    It takes time to produce the ideal product for the market, but I believe that nothing is impossible if we have the desire to achieve it. Working as a team, selecting like-minded teammates, and doing your homework on what needs to be done, who will do it, and how goals can be achieved are the keys to success. A company’s founder must wear blinders and stay focused on the company’s vision.

    As members of the industry, we have to keep tabs on the latest developments. Furthermore, maintaining a calendar and keeping it up-to-date, as well as compartmentalizing duties, can be beneficial to a founder and the company’s growth. We also believe that learning must continue as it helps us to grow as a company. The more we learn, the more we grow in terms of business and experience.

  • Zluri Founder on Developing Develop Your SaaS Product

    Zluri is an enterprise SaaS Management Platform founded in 2020 by Chaithanya Yambari, Ritish Reddy Puttaparthi, and Sethu Meenakshisundaram. The startup is headquartered at San Francisco, United States. StartupTalky took the initiative to get insights around building how to build a SaaS Product.

    Insights shared by Mr.Ritish Reddy, Founder & CEO, Zluri.

    How did you get your first 10 clients for your SaaS Company?

    We got out initial customers through referrals and content marketing.

    Each of the co-founders – Ritish, Sethu, and Chaitanya – had a decade of experience building/selling enterprise software before starting Zluri. They were founding members of Knolskape and made some excellent connections while working there.

    During the ideation phase (of Zluri) itself, we had pitched ideas within our circles. So, when our MVP (minimum viable product) was ready, the first thing we did was to reach out to our network for feedback. Not only did they give helpful feedback, but a few of them were also interested in the product, and a few referred to the right people, who later became our customers.

    What’s 1 pain which you are solving for your customer?

    We help companies solve the challenges of managing SaaS applications.

    Though all companies know the benefits of SaaS, not many are aware of the problems it brings. The high adoption of SaaS in the post-pandemic era has brought new problems for IT teams, like SaaS sprawl.

    When employees themselves start purchasing apps without the purview of IT, it leads to shadow IT and SaaS sprawl. This leads to budget wastage (in the form of unused & underused apps, many apps with similar functionality, unsuitable licenses ) and brings security and compliance issues if not dealt with.

    Traditionally, these apps were managed in spreadsheets but spreadsheets have their own limitations. It is time-consuming to update the app details every time a new one is bought, but they are also prone to errors.

    Further, many tasks are not possible in spreadsheets, like app discovery, visibility into SaaS usage, automation of giving and revoking access to apps while onboarding and offboarding, etc.

    Zluri solves these issues by eliminating SaaS wastage, reducing security and compliance risks, and automating IT tasks, like provisioning and deprovisioning of apps.

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    Finding an Ideal Customer Profile is very important for SaaS startups. How did you go about doing that?

    We knew one thing from the beginning that our product would be most useful for companies using a large number of SaaS apps. So, we reached out to IT and finance directors at many enterprises, where we got many insights on who would need our product the most.

    What we found was that big organisations were still relying on on-premise software. Though they were moving towards the cloud, most software apps were still not consumed as SaaS.

    On the other hand, though recently founded startups were using SaaS apps, the problems were not painful enough to solve for immediately.

    What are your views on the Indian SaaS market?

    Indian SaaS startups are in a position to grow rapidly today. What makes this possible is the demand for software and the availability of talent and capital in the Indian market.

    The software revolution powered by the SaaS delivery model is giving rise to SaaS consumption in the domestic and international markets. Companies have seen the benefits of SaaS in events like a pandemic.

    Then we have very talented people in the Indian market who can build high-quality products quickly. We can make a prototype, iterate at high speed, fail fast, and pivot.

    We have a lot of communities that support Indian startup ecosystems, like SaaS Boomi, TiE, etc.

    Further, Indian startups can launch in multiple markets simultaneously and win big in the international markets like the US, Europe, and Southeast Asia.

    What are a few things a founder must take care of during SaaS product development?

    A SaaS product needs to be developed based on the industry and customer you will be selling to. If you take SaaS, two kinds of people will be your customer: a buyer and a user.

    Before building the product, it is essential to understand them. Your product must help the end-user deliver value, and the value must be viewable to the buyer. So, before deciding to build a product, the first step is to talk to at least 100 users to understand their problems.

    Of course, you aren’t going to come up with a solution for each of those pain points initially, but you can go after the common ones to build an MVP (minimum viable product).

    Make sure to keep note of the other problems as well and include them in your product roadmap for the next few quarters.

    After completion of the minimum viable product, get the users feedback, validate the problem-solution fit with users, and analyse the scope for improvements.

    In some cases, users might suggest a better solution for some of their problems. In those cases, instead of going blindly with their solution, see how you can use innovative emerging technologies to provide the best solution for their problem.

    Remember, customers are good at telling their problems, but their solutions are mostly not good. It’s your job to think and come up with the best solution.

    Once you get the initial users, take their feedback regularly and keep improving your product.