Tag: Chatfuel

  • Top 5 AI Tools for an Unstoppable Marketing Agency in 2024

    We are more than halfway towards the conclusive end of 2024, and we can rightly say that the digital arena is going bonkers, and no brownie points for guessing – AI is at the forefront of this explosion in innovation and technological push. From content creation to customer engagement, AI tools are reshaping how marketing agencies operate, thereby boosting efficiency and delivering impressive results.

    In this article, we’ll have a look at the top 5 tools that are causing a massive impact in the marketing world. You’ll discover how these innovative solutions can streamline your workflow, enhance your creative output, and give your agency a competitive edge. No matter who you are, and whether you’re looking to improve your content strategy, optimize your digital advertising, or just trying to build intelligent chatbots, we’ve got you covered. Here are some game-changing AI tools that will take your marketing agency to new heights in 2024.

    Notion AI

    Tool Notion AI
    Launched 2022
    Rank 4.7 out of 5
    Free Trial Free Plan available
    Top AI Tools for Marketing Agency - Notion AI
    Top AI Tools for Marketing Agency – Notion AI

    When it comes to productivity, Notion AI might just be the game-changer you need. This powerful tool is causing a revolution in how agencies manage their workflows, streamline tasks, and boost overall efficiency. It’s a veteran add-on from a veteran company. They know what they are doing, and boy-oh-boy, they are doing it pretty well.

    Notion AI Features

    Notion AI is more than just a note-taking app. It’s an intelligent assistant that can transform your agency’s operations. Here are some standout features:

    1. Smart Note Summarisation: Enough of messy meeting notes. Notion AI can summarise your bullet points, extract key action items, and even create a timeline plan. This means you can focus on the discussion rather than frantically scribbling notes.
    2. Insight Extraction: With the “/summarise” command, Notion AI can analyze a page’s content and pull out crucial insights. This is particularly useful when you’re dealing with complex documents or large volumes of information on tight deadlines.
    3. Action Item Identification: Use the “action items” command to quickly analyze a page and get a list of tasks you’ve committed to doing next. No more sifting through pages of notes to find your to-do list.
    4. Idea Formatting: When creativity strikes, you can jot down your ideas quickly and ask Notion AI to format them into a clear, bullet-pointed list. This makes it easy to share your thoughts with your team without confusion.
    5. User Research Analysis: Notion AI can help you make sense of open-ended survey responses. It can create a list of common answers and points made by users, saving you hours of manual analysis.

    Notion AI Pricing

    Notion AI is available as an add-on to all Notion plans, including the Free Plan. Here’s what you need to know about pricing:

    Plan Price
    Free $0
    Plus $10 per seat/month
    Business $15 per seat/month
    Enterprise Contact Sales
    • Cost: $10 per member, per month
    • Annual Billing Discount: 20% off for all workspaces on any plan
    • Free Trial: Everyone can use Notion AI for free to test its capabilities before purchasing
    • Workspace-Wide Access: When purchased, Notion AI is available to all workspace members (except guests)

    To add Notion AI to your plan:

    1. You must be a workspace owner
    2. Access Notion on desktop
    3. Click on ‘Settings & members’ in your sidebar
    4. Click on ‘Plans’
    5. Under ‘Notion AI’, click ‘Add to plan’

    Notion AI Benefits for Agencies

    Implementing Notion AI in your agency can lead to significant improvements in your workflow (at least, that’s what people say). Anyway, here are the perks:

    1. Time-Saving: By automating time-consuming tasks, Notion AI frees up your team to focus on more strategic and creative work.
    2. Increased Efficiency: With features like quick summarization and action item extraction, your team can work smarter, not harder.
    3. Better Collaboration: Notion AI makes it easier to share and understand information across your agency, improving teamwork and communication.
    4. Faster Insights: Whether it’s from meeting notes or user research, Notion AI helps you extract valuable insights quickly, enabling faster decision-making.
    5. Improved Client Service: With more time and better-organized information, you can provide even better service to your clients.

    Notion AI isn’t new to the internet. It has been a seasoned campaigner and enjoys backing from veterans, founders, and professionals who make the most out of the platform for their daily outings on the internet, as an agency/business. The call is yours to make, our job is to just be unbiased and tell you things, the way they are.

    Originality.ai

    Tool Originality.ai
    Launched 2022
    Rank 4.4 out of 5
    Free Trial Available
    Top AI Tools for Marketing Agency - Originality.ai
    Top AI Tools for Marketing Agency – Originality.ai

    In the age of AI-generated content, how can you ensure that your marketing agency’s output remains authentic and original? Enter Originality.ai, a game-changing tool that’s disrupting some sorts of content verification. This powerful AI content detection software helps you maintain your agency’s reputation by identifying artificially generated text and plagiarised content.

    Originality AI Features

    Originality AI offers a range of features to help you verify the authenticity of your content:

    1. AI Content Detection: The software uses advanced AI models, including modified BERT and Roberta, to predict whether the content is human-written or AI-generated.
    2. Plagiarism Checker: Originality AI’s feature-rich plagiarism detector ensures your content is original and free from copied material.
    3. Multilanguage Support: With capabilities in 15 languages, Originality AI breaks down language barriers for global content verification.
    4. Fact-Checking Aid: An automated fact-checking tool helps you save time and ensure accuracy across your organization.
    5. Readability Score Checker: This feature provides ideal scores to help your content rank better in Google searches.
    6. Chrome Extension: A free extension allows you to visualize the entire human writing process, helping to identify false positives.

    Originality AI Pricing

    Originality AI offers flexible pricing options to suit different needs:

    Plan Pricing
    Pay As You Go $30 one-time
    Pro $12.45 per month
    Enterprise $179 per month
    1. Pay-As-You-Go: Ideal for one-time scanning needs or occasional use.
    2. Pro Plan: The best solution for most users, offering regular access to premium features.
    3. Enterprise Plan: Provides API access, more credits, and priority support for larger operations.

    Each credit costs $0.01 and allows you to scan 100 words for either AI content or plagiarism. For example, checking 100 words for both content duplication and AI content would cost $0.02.

    Originality AI Benefits for Agencies

    Originality AI is quite cool, um. Yes, it’s quite handy when compared to its peers, who are more of a fancy skin on a product that’s more of a hit and a miss. Why is the former better? Well, here is why agencies love it! Read along.

    1. Quality Assurance: Verify the work of freelancers and outsourced writers easily, ensuring it meets your standards.
    2. Reputation Protection: By detecting AI-generated and plagiarised content, you safeguard your agency’s reputation for producing original, high-quality material.
    3. SEO Compliance: With Google potentially penalizing AI-generated content, Originality AI helps you stay on the right side of search engine policies.
    4. Time and Cost Efficiency: The tool provides a cost-effective alternative to hiring multiple human editors for content verification.
    5. Versatility: Whether you’re producing blog posts, articles, or website copy, Originality AI can handle various content types.

    Listen, Originality.ai flags human content as AI-generated too. There are two sides of a coin and Originality is no different. No tool is hundred percent accurate and no tool would ever be. There have been times when we’ve got accurate results with the tool, and there also have been instances where we got disappointed real quick. Nonetheless, the verdict doesn’t change the fact that Originality.ai is better than its wannabe friends (no offense).

    Albert.ai

    Tool Albert.ai
    Launched 2024
    Rank
    Free Trial
    Top AI Tools for Marketing Agency - Albert.ai
    Top AI Tools for Marketing Agency – Albert.ai

    Disclaimer, disclaimer! We haven’t used this one personally but heard many good things about this tool. These folks are building a ‘digital marketing ally’ to your agency and the product looks promising. Users who have been there, say that this AI-driven platform can transform how businesses optimize their digital advertising campaigns, offering unprecedented efficiency, precision, and intelligence.

    Albert.ai Features

    Albert.ai is more than just a technology platform or algorithm. It doubles down as an autonomous ally in the digital advertising world. Here are some standout features that are quite cool. Here we go:

    1. Holistic Campaign Orchestration: Albert.ai serves as your single point of execution for comprehensive digital campaign management across multiple channels, including search, social, and programmatic advertising.
    2. AI-Powered Optimisation: The platform uses artificial intelligence to continuously adjust bids, shift budgets, and optimize campaigns in real time, ensuring your ads get in front of the right customers at the right time.
    3. Cross-Channel Learning: Albert.ai leverages insights from one channel to improve performance across others, creating a truly integrated advertising approach.
    4. Creative Optimisation: The platform can test and optimize ad creatives at a pace and scale not humanly possible, ensuring you find the most effective messaging for your audience.
    5. Detailed Reporting and Insights: Albert.ai provides comprehensive analyses of various aspects of your campaigns, including pattern identification, KPI trends, audience performance, and creative performance.

    Albert.ai Pricing

    While specific pricing details aren’t publicly available, Albert.ai offers flexible options to suit different agency needs:

    1. Customized Plans: Pricing is typically based on the scale of your advertising operations and the specific features you require.
    2. Proof of Concept: Albert.ai often offers a 3-month proof of concept period, allowing you to measure KPIs, progress, and efficiency compared to the same period in the previous year.
    3. Cost-Effective Solution: Despite being an advanced AI platform, Albert.ai is designed to be accessible to advertisers of all sizes, providing a cost-effective solution for improving marketing efforts.

    Albert.ai Benefits for Agencies

    Implementing Albert.ai in your agency can be a breath of fresh air in your digital advertising strategy:

    1. Increased Efficiency: By automating time-consuming tasks like bid management, optimization, and budget allocation, Albert.ai frees up your team to focus on strategy and creativity.
    2. Improved Performance: Agencies using Albert.ai have seen remarkable results. For instance, one in-store and online retailer saw a 96% decrease in cost per lead, while a full-service agency experienced a 130% increase in conversions.
    3. Data-Driven Insights: Albert.ai’s detailed reporting capabilities provide valuable insights that can inform your overall marketing strategy and help you make more informed decisions.
    4. Scalability: The platform’s AI capabilities allow it to manage and optimize campaigns at a scale that would be impossible for human teams alone, making it easier for your agency to handle larger clients and more complex campaigns.
    5. Competitive Edge: Through the tool’s advanced technology, your agency can offer cutting-edge digital advertising services, setting you apart in a crowded market.

    Book a demo, see it in action, and then – take a call. We don’t endorse any tool as our own. Just the added confidence and words of praise are because we believe in using our reach to serve as a platform for products and founders who are genuinely doing some great work.


    Top 10 AI Productivity Tools in 2023
    In this article, we will explore a wide range of AI tools that can help businesses work smarter and achieve higher levels of productivity.


    Chatfuel

    Tool Chatfuel
    Launched 2015
    Rank 4.5 out of 5
    Free Trial Available
    Top AI Tools for Marketing Agency - Chatfuel
    Top AI Tools for Marketing Agency – Chatfuel

    This one is a rockstar. We said it. Chatfuel solves a problem that many have solved before but in a better way. Simply put the tool helps businesses/agencies automate their communication across multiple channels, including Facebook, WhatsApp, Instagram, and websites.

    Chatfuel Features

    Chatfuel offers a range of features to help you create intelligent chatbots:

    1. Multi-Channel Support: Automate communication on Facebook, WhatsApp, Instagram, and your website.
    2. AI-Powered Chatbots: Leverage ChatGPT integration for human-like conversations.
    3. Lead Generation: Effortlessly capture and qualify leads with AI agents.
    4. Sales Automation: Boost your sales with intelligent chatbots that can recommend products and place orders.
    5. Post-Purchase Engagement: Enhance customer loyalty and optimize post-purchase interactions.
    6. Customizable Templates: Save time with ready-to-use bot templates for various industries.

    Chatfuel’s intuitive interface makes it easy for everyone, from business owners to marketers and social media managers, to create effective chatbots without any coding skills.

    Chatfuel Pricing

    Chatfuel offers flexible pricing options to suit different agency needs:

    Plan Price
    Business from $14.99
    Enterprise from $300
    1. User-Based Pricing: Plans are priced according to the number of chatbot users.
    2. Bulk Purchasing: Premium Agency customers can buy a certain number of users in bulk and distribute them among managed bots.
    3. Single Transaction: After purchasing, you can charge each client based on allocated users.

    While specific pricing isn’t provided, Chatfuel offers a range of plans to accommodate businesses of all sizes. It’s worth noting that their pricing structure allows for easy scalability as your agency grows.

    Chatfuel Benefits for Agencies

    Chatfuel is cool, and a hot cake simultaneously for your agency, if there’s a lot of client service involved. Here are the benefits:

    1. New Revenue Stream: Add chatbot development to your service offerings, creating a new income source.
    2. Impressive Client Results: Achieve remarkable outcomes for your clients, such as $2-5 per high-quality insurance lead or less than $10 per high-intent real estate lead.
    3. Time and Cost Efficiency: Automate repetitive tasks, allowing your team to focus on strategy and creativity.
    4. Enhanced Customer Support: Provide 24/7 support to your clients’ customers, improving satisfaction and retention.
    5. Data-Driven Insights: Gain valuable insights into customer behavior and preferences to inform marketing strategies.

    See, we know that you are looking to grow and expand. And, with tools like Chatfuel, your marketing agency can offer advanced chatbot solutions that drive engagement, boost sales, and provide personalized experiences for your clients or customers.

    Fullstory

    Tool Fullstory
    Launched 2024
    Rank 4.5 out of 5
    Free Trial Available
    Top AI Tools for Marketing Agency - Fullstory
    Top AI Tools for Marketing Agency – Fullstory

    What’s a business that doesn’t understand its user base? Nothing to discourage anyone, but Kings & Queens – it’s 2024 and you’re on the battlefield against numerous other businesses who want to get, serve, convert, and retain the same customers that you want to. So, how will you stand out? How is this relationship going to mature? This is where user behavior and its understanding become important. Fullstory is a savior and its powerful Digital Experience Intelligence (DXI) solution is changing the way businesses understand and optimize their digital interactions. Read along, and decide for yourself.

    Fullstory Features

    Fullstory offers a range of features to help you make the most out of your digital experiences:

    1. Data Direct: A new solution that syncs clean, structured, AI-ready behavioral data to your destination of choice. This allows you to activate web and mobile sentiment signals to transform customer engagement.
    2. Comprehensive Behavioural Data: Fullstory captures quality behavioral data across the web and mobile, revealing the untold story behind user behaviors.
    3. AI-Ready Data: With automatically captured, indexed, and semantically structured first-party data, Fullstory’s behavioral data is extensible anywhere in the enterprise and ready-made for AI.
    4. Powerful Analytics Tools: Use Conversions analysis, Funnels, and Dashboards to assess areas that are either delighting or frustrating end users.
    5. Machine Learning Insights: Fullstory’s AI illuminates key changes in your user data and shows you how patterns are shifting, keeping historical data context in mind.

    Fullstory Pricing

    Fullstory offers flexible pricing options to suit different agency needs:

    Plan Price
    Startup Programme $1,920/year
    Basic Plans from $299/month for 25k sessions
    Mid-Range Plans $750/month for 200k sessions/month
    Enterprise Plans $10,000 to well over $50,000 per year
    1. Startup Programme: $1,920/year or $1,000/year after negotiation.
    2. Basic Plans: Starting from $299/month for 25k sessions and 1 month of data history.
    3. Mid-Range Plans: Around $750/month for 200k sessions/month, 4 months of data history, and 21 seats.
    4. Enterprise Plans: Can range from $10,000 to well over $50,000 per year, offering additional perks like advanced analysis and dedicated support.

    It’s worth noting that Fullstory’s pricing isn’t always transparent and can be negotiable. Many users have reported success in getting better rates through negotiation.

    Fullstory Benefits for Agencies

    Digital experiences are worth their weight in gold, and they pretty much decide what the next big thing is going to be. There are patterns everywhere and we just need the right tools to understand them:

    1. Enhanced Personalisation: With AI-driven insights, you can tailor offerings, communication, and recommendations to meet each customer’s unique preferences.
    2. Improved Customer Support: Fullstory’s tools can help you deliver a level of service that boosts customer satisfaction and efficiency.
    3. Real-time Sentiment Analysis: Decode customer emotions by analyzing feedback from reviews, social media, and surveys, allowing you to address concerns promptly.
    4. Data-Driven Decision Making: You can use Fullstory’s insights to make informed decisions that resonate with your audience, building trust and enhancing engagement.
    5. Proactive Problem-Solving: Identify and address issues before they impact your customers, improving overall user experience and satisfaction.

    When you know what they need, you can cut the chaos and deliver exactly what’s asked to make a difference. Again, no endorsements. DYOR and get a behavior analysis tool to genuinely improve conversion rates, reduce customer frustration, or personalize experiences. There are endless tools out there with hundreds popping up every single day. By the time you read this, there may be better ones and you may contemplate getting one of them. At ST, we don’t promote. We just let you know so that you can be a gainer. The call is yours!

    End Note For Our Readers

    The future of marketing is undoubtedly intertwined with AI, and agencies that imbibe these technologies into their daily workflow will be well-positioned to thrive. Well, to stay on top of the latest developments in AI tools and get insider insights, consider subscribing to StartupTalky’s Newsletter ‘Smell The Coffee’ where we decode more of such gamechanger tools, strategies, exclusive invites to member-only products, events and communities, early access to LTDs and much more. Remember, while AI tools are powerful allies, they’re most effective when combined with human creativity and strategic thinking. So, as you understand and explore these tools, keep experimenting, learning, and adapting to find the perfect blend of AI assistance and human expertise for your agency’s success. Good luck, and keep rocking and talkying!

    FAQs

    What are the top AI tools for Marketing Agencies?

    The top AI tools for Marketing Agencies are as below:

    • Notion AI
    • Originality.ai
    • Albert.ai
    • Chatfuel
    • Fullstory

    What are the benefits of Originality.ai?

    The benefits of Originality.ai include quality assurance, reputation protection, SEO compliance, time and cost efficiency, and versatility.

    Are there any free AI tools for marketing agencies?

    Yes, there are quite a few free AI tools for marketing agencies which are Fullstory, Chatfuel, Notion AI, Originality.ai, and many others.

  • 10 Best AI-Powered Chatbot Tools For 2023

    Chatbots are a useful and convenient tool for businesses and organizations to communicate with their customers or users. They allow for efficient and immediate responses to inquiries and can even handle tasks and transactions automatically. Chatbots have become increasingly popular in recent years due to their ability to provide quick and efficient customer service, assist with tasks, and improve overall user experience.

    Smart companies are integrating intelligent and interactive chatbots into their inbound marketing strategies. The artificial intelligence of interactive chatbots is revolutionizing the customer service experience. With interactive chatbots, companies can give quick responses to their customers. By adding a chatbot to your website or on Facebook, you can provide information to customers whenever they need it.

    Chatbot marketing can be daunting, but with the help of chatbot platform tools, building and deploying a chatbot on your website and messaging applications are now quick and simple. In this blog, we will introduce some of the top AI chatbot tools available and discuss their key features, pricing, and limitations. Whether you’re a small business owner looking to improve customer service or a huge enterprise seeking to supercharge your marketing, there is a tool on this list for you.

    What is a Chatbot?
    How do Chatbot works?
    10 Most Popular AI Chatbot Saas Tools

    1. Chatfuel
    2. Chatbot
    3. IntelliTicks
    4. Zendesk Chat
    5. Botsify
    6. ManyChat
    7. Tawk.to
    8. Freshchat
    9. Intercom
    10. Tidio

    What is a Chatbot?

    Chatbots are, essentially, intelligent programs that are capable of having conversations with humans. They can help to steer your online prospects through the sales funnel with ease, right from initial discussions to final conversions. You can find these interactive chatbots in apps, online messaging platforms, and on websites.

    Chatbots are created using a series of if-then statements programmed into a chatbot builder. It is not necessary to be a coding expert to build even the most complex chatbots.

    How do Chatbot works?

    Chatbots work by using natural language processing (NLP) and machine learning (ML) algorithms to understand and respond to user input. They are programmed with a set of rules and responses that allow them to understand and respond to specific keywords or phrases.

    How chatbot works
    How chatbot works

    When a user interacts with a chatbot, the bot will first analyze the user’s input to determine the intent behind the message. It will then match the intent with a predefined set of rules and responses, and provide a suitable response to the user. Whenever you customize a chatbot, there is a proper flow you build which is much similar to A/B testing.

    The chatbot also uses machine learning to learn from user interactions and improve its understanding of language over time. It also accesses external data sources to provide more accurate responses to users.

    Here is a list of the most popular AI chatbot programs for your website and other platforms:

    Chatfuel

    Rating 4.3/5
    Best for Chatbot Platform for Messenger
    Pricing Model Per Feature
    Free Free Trial and Free Version
    Chatfuel - Chatbot Platform for Facebook
    Chatfuel – Chatbot Platform for Facebook

    Chatfuel was founded in 2015 to make bot-building easy for anyone. Today, it is the leading platform for building bots on Facebook Messenger, Instagram, and websites. In fact, it is one of the most popular chatbot software brands around the globe. Chatfuel enables businesses to boost sales, craft personalized marketing campaigns, and automate customer support. Chatfuel’s clients range from small and medium businesses to the world’s most recognizable brands. Some of its largest customers include Adidas, TechCrunch, T-Mobile, LEGO, Golden State Warriors, and many others.

    Features:

    • It is powered by artificial intelligence (AI), which allows you to automatically provide the answers to the most commonly asked questions by your customers.
    • You can hand over the conversation to a human agent in case your online bot isn’t able to answer the question appropriately.
    • It ensures that you never miss a chat with your customers and you can continue to provide them with the support they need.
    • In case you don’t have the time to create your online chatbot using Chatfuel’s software solution, their agency can help you create it too.

    Pros:

    • Free templates
    • Free plan is available
    • Video tutorials are available
    • Integration with zapier, calendly, and stripe
    • Captures feedback
    • Analytics
    • Customizable chat widget

    Cons:

    • Mobile app is not available
    • Poor documentation

    Pricing:

    This popular intelligent AI chatbot platform has a Trial Plan which is FREE for companies that are just starting. If you’re looking for advanced features, then their paid plans i.e. Entrepreneur, Startup, Small Business plan might be more suitable for you. Look at the pricing details of each plan below:

    Plan Pricing
    Trial Free
    Entrepreneur $14.99 per month
    Startup $24.99 per month
    Small Business $59.99 per month

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    Chatbot

    Rating 4.7/5
    Best for All-in-one Chatbot Platform
    Pricing Model Flat Rate
    Free Free Trial
    ChatBot - All-in-one Chatbot Platform
    ChatBot – All-in-one Chatbot Platform

    ChatBot helps you to create stunning chatbots with a drag-and-drop interface or apply a template and customize it as needed. You can design smooth conversational experiences to build better relationships with your customers and grow your business. With easy one-click integration, ChatBot can be used on various platforms and channels such as Facebook Messenger, Slack, LiveChat, WordPress, and more. This is also a useful tool for sending automated replies that will motivate people to talk and engage.

    Features:

    • Delight your customers with intuitive menus, clickable elements, images, GIFs, and much more.
    • Segment users, validate answers, and organize data behind the scenes.
    • Customize the look and feel to match your brand style and website design.
    • Flexibly connect with third-party apps using webhooks and a fully open API.
    • Connect with more people across channels and platforms. Integrate with apps you use and love.
    • Keep chats natural with AI context management – chatbots will stay on topic and go with the flow of the conversation.

    ChatBot Demo

    Pros:

    • 14-day free trial
    • Ready-to-use templates
    • Visual editor
    • Wide range of integration
    • Huge learning resources
    • Customizable chat widget
    • Reports and analytics

    Cons:

    • Free plan is not available
    • Mobile app is available

    Pricing:

    ChatBot provides you with four pricing options – Starter, Team, Business, and Enterprise. Look at the pricing details of each plan below.

    Plan Pricing
    Starter $52/month billed annually or $65 month-to-month
    Team $142/month billed annually or $169 month-to-month
    Business $424/month billed annually or $499 month-to-month
    Enterprise Custom plans

    IntelliTicks

    Rating 4.6/5
    Best for AI-Powered Live Chat platform
    Pricing Model Per User
    Free Free Trial and Free Plan
    IntelliTicks - AI-Powered Chatbot Saas Tools
    IntelliTicks – AI-Powered Chatbot Saas Tools

    Intelliticks is a powerful chatbot that offers businesses unparalleled insights into customer behavior. It has the ability to provide personalized recommendations to customers based on their individual preferences. It offers a wide range of analytics tools that allow businesses to track customer engagement over time. This includes detailed reports on customer behavior, as well as real-time analytics that provide a snapshot of customer engagement at any given moment.

    Features:

    • Talk to your website visitors 24×7 even when your agents are sleeping.
    • Monitor automated chats and overtake if needed or if it is a HOT lead.
    • Let AI answer repeated queries from prospects.
    • Lead Prioritization by identifying who is a hot, warm, or cold lead in the live traffic.
    • Peek into the lead’s mind.
    • Easy to understand lead insights.
    • Integrate with your CRM – Get all your Leads & Conversation data directly in your favorite tools.
    • Analyze & Optimize – Get a detailed report on what converts visitors to leads.

    Pros:

    • Free plan is available
    • Community support
    • Free trial plan on paid plan
    • Pre-built templates
    • Easy integration with CRM and zapier
    • Documentation and help center
    • Mobile app is available

    Cons:

    • Limited customization
    • Multi-language support is not available

    Pricing:

    IntelliTicks has one Free Forever plan and three pricing options with advanced features including– Starter, Standard, and Plus. Look at the pricing details of each plan below.

    Plan Pricing
    Free $0 free forever
    Starter $20 per month, billed yearly or $25 per month, billed monthly
    Standard $80 per month, billed yearly or $99 per month, billed monthly
    Plus $240 per month, billed yearly or $299 per month, billed monthly

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    Zendesk Chat

    Rating 4.2/5
    Best For Simple and Easy-to-Use Live Chat Software
    Pricing Model Per User
    Free Free Trial
    Zendesk Chat - Chatbot Saas Tools
    Zendesk Chat – Chatbot Saas Tools

    Zendesk Chat is a live chat platform that lets businesses provide real-time customer support across web, mobile, and messaging channels. Zendesk Chat includes live chat, conversation history, quantitative visitor tracking, analytics, and real-time data analysis. Reduce customer wait times by using skills-based routing to bring the right agent to the customer and allow chatbots to tackle common questions immediately. Use proactive triggers to rescue lost customers and increase conversions on your website. Automatically create tickets from each chat interaction by enabling chat with its help desk solution today.

    Zendesk Chat can be integrated into any content management system, including WordPress, Drupal, Joomla, Wix, and more. Zendesk Chat allows you to generate tickets automatically from every conversation.

    Features:

    • Anticipate customer questions and offer help when—and where—they need it most with chat support.
    • Send targeted and behavior-based messages to customers.
    • Use pre-chat forms to ask visitors for their contact information before starting a chat, or offline forms to ensure customers can contact you even while you’re away.
    • Use chat ratings to gather feedback and continue to improve your performance.
    • Share any file with your customer—a screenshot, a product guide, even an animated GIF—and solve problems faster.
    • Integrate AI-powered bots into Chat using API.

    Introduction to Zendesk Chat (for beginners)

    Pros:

    • Free trial is available
    • Flow builder
    • Widget customization
    • Mobile app is available
    • Huge integration option
    • Advanced analytics and reporting
    • Community forum
    • Learning resources

    Cons:

    • Same color code for all chats
    • Quite expensive

    Pricing:

    Zendesk chat offers a Free plan and three pricing plans including – Team, Professional, and Enterprise. Look at the pricing details of each plan below.

    Plan Annual Subscription Monthly Subscription
    Lite $0 $0
    Team $14 per agent per month $19 per agent per month
    Professional $29 per agent per month $35 per agent per month
    Enterprise $59 per agent per month $70 per agent per month

    Botsify

    Rating 4.4/5
    Best For AI-Enabled Live Chat Software
    Pricing Model Per Feature
    Free Book a Demo & Get a Free Trial
    Botsify - Chatbot Saas Tools
    Botsify – Chatbot Saas Tools

    Botsify is an AI-powered live chat system for businesses, allowing them to provide excellent customer service and boost sales. It supports text, audio, video, AR, and VR on all major messaging platforms. Botsify is a popular online AI chatbot platform that helps you create intelligent chatbots for your website as well as popular messaging channels like Facebook Messenger and Slack, without having to spend your time and effort in coding. The drag-and-drop interface makes it simple to design templates for your chatbot. Apple and Shazam are among the many big companies that use Botsify to create their chatbots.

    Features:

    • Has an easy-to-use drag-and-drop UI.
    • Powered by AI and machine learning.
    • It allows you to seamlessly transfer the conversation from a bot to a human agent in situations where the bot might not be suitably equipped to help the customer.
    • Introduces conversation forms using which you can collect information about your leads through chatbot conversations.
    • Botsify offers multiple plugins to help you integrate it with your RSS Feed, Google Sheets, Shopify store, or Google search.

    Pros:

    • 100+ integration option
    • Multi-language support
    • 14-day free trial is available
    • Chatbot builder
    • Lead Generation Conversational Forms
    • Omnichannel platform

    Cons:

    • Free plan is not available
    • Poor support

    Pricing:

    Botsify offers three pricing plans including – “Do it yourself” plan, the “Done for you” plan, and the “Custom” plan. Look at the pricing details of each plan below.

    Plan Annual Plan Price Monthly Plan Price
    Do it yourself $490 (Billed Annually & save 2 months) $49 per month
    Done for you $1490 (Billed Annually & save 2 months) $149 per month
    Custom Custom Price Custom Price

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    ManyChat

    Rating 4.8/5
    Best For Chat Marketing
    Pricing Model Flat Rate
    Free Free Version
    ManyChat - Chatbot Saas Tools
    ManyChat – Chatbot Saas Tools

    ManyChat is a robust communication tool that helps businesses to automate conversations with customers.

    It is a valuable tool for customer service, sales, and marketing. With its automation capabilities, targeted messaging, lead capture, e-commerce integration, and tracking features, it can be used for a variety of purposes. Its omnichannel nature will help to connect this tool with popular social media sites and e-commerce platforms.

    Features:

    • Respond to buyers instantly on their phones, show them the products that fit them best, and get them to buy—all inside of Facebook Messenger or on your website.
    • Guide product selection and complete sales transactions, all within Messenger.
    • Connect with Shopify and recover lost sales.
    • Leverage social media conversations and customer responses to promote products and send coupons.
    • Use the E-commerce dashboard, which automatically pulls metrics from Shopify, to understand what converts best, and track earnings, average revenue, purchases per buyer, and unique buyers.
    • Intuitive drag-and-drop interface.

    Pros:

    • Free plan is available
    • Integration with Hubspot, MailChimp, Shopify, and more
    • Easy to use
    • Video tutorials are available
    • Flow builder
    • Provide free training

    Cons:

    • Lack of better documentation
    • Poor customer support

    Pricing:

    ManyChat offers two plans – Free and Pro Plan. Look at the pricing details of the Pro plan below.

    Plan Pricing
    Free $0 per month
    Pro $15 per month

    Tawk.to

    Rating 4.6/5
    Best For Free Live Chat Tool
    Free Completely Free
    Tawk.to - Chatbot Saas Tools
    Tawk.to – Chatbot Saas Tools

    Tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. More than 250000 companies use this chatbot tool to provide real-time support and service to their customers. Tawk.to is the most popular chat tool in the world and holds an impressive 98% customer satisfaction rating. Keep in contact with customers through live chat, track incidents with a built-in ticketing system, and put together an easy-to-use help center – all at no cost. Never lose another lead or sale again, with Tawk.to you can monitor and chat with your website visitors when they need it most.

    How to install and get started with Live Chat App Tawk.to

    Features:

    • Real-Time Monitoring
    • Native Mobile Apps
    • Automated Triggers
    • Customizable Widgets
    • Ticketing Built-in
    • Remove Branding
    • Canned Shortcuts
    • 100+ Integrations

    Pros:

    • Knowledge base is available
    • 45+ language supported
    • Detailed analytic and reporting
    • Easy to set up
    • Free forever
    • Mobile app is available
    • User-friendly interface

    Cons:

    • Notifications are inconsistent

    Pricing:

    The Tawk.to app is completely free.

    Freshchat

    Rating 4.4/5
    Best For AI-Powered Live Chat Software
    Pricing Model Flat Rate
    Free Free Trial and Free Version
    Freshchat Analytics
    Freshchat Analytics

    Freshchat is the customer engagement tool offered by one of the most popular helpdesk service providers. Bringing together artificial and human intelligence across messaging channels, this is a powerful chatbot that is already used by more than 50,000 businesses worldwide. Businesses are leveraging the power of this chatbot to streamline their workflow and provide satisfactory customer experience. It empowers businesses to easily access customer information and provide personalized support, regardless of the channel or device being used.

    Features offered by Freshchat

    • Chatbot is easy to build without any prior knowledge of coding.
    • Customers can resolve their issues on their own by leveraging the chatbot AI.
    • Pre-built templates are available to fast-forward the process of powerful bot creation.
    • You can customize the appearance and behavior of the chat widgets to match your brand and website.
    • Mobile-first approach makes it easy for businesses to connect with customers on the go.
    • It seamlessly integrates with a wide range of business tools, such as CRM systems, help desks, and e-commerce platforms.
    • Detailed analytics on customer engagement, such as conversation history, click-through rates, and conversion rates.

    Pros:

    • 21-day free trial
    • Mobile app is available to chat with customers anywhere, anytime
    • User-friendly interface
    • Excellent customer support
    • Multilingual support in 54 languages
    • Easy integration
    • Email and push notifications

    Cons:

    • Extra features at additional cost
    • Slow response time

    Pricing:

    Freshchat offers one Free plan and three pricing plans including – the “Growth” plan, the “Pro” plan, and the “Enterprise” plan. Look at the pricing details of each plan below.

    Plan Annual Plan Price Monthly Plan Price
    Growth ₹999/agent/month, billed annually ₹1199/agent/month, billed monthly
    Pro ₹2799/agent/month, billed annually ₹3399/agent/month, billed monthly
    Enterprise ₹4999/agent/month, billed annually ₹5999/agent/month, billed monthly

    Intercom

    Rating 4.5/5
    Best For Custom Chatbot for for Quick Responses
    Pricing Model Per Feature
    Free Free Trial
    Intercom - Best Chatbot Software
    Intercom – Best Chatbot Software

    Intercom is a customer communication platform that allows businesses to connect with their customers through various channels, including email, live chat, and social media. It is developed and maintained by Intercom Inc, a San Francisco-based company founded in 2011. More than 25,000 businesses are using this tool to manage and support customers. Hostinger, one of the most reputed hosting providers uses this tool to serve its customers.

    Features offered by Intercom

    • Businesses can create personalized, automated messages that are triggered by specific events or customer behaviors.
    • Its live chat and messaging feature allow businesses to connect with customers in real-time.
    • Lead generation tools help businesses to capture lead information from their website, such as name and email address, and automatically add them to their contact list.
    • It helps to gather valuable insights about their customers’ experiences and preferences.
    • It seamlessly integrates with a wide range of popular tools, such as Salesforce, Slack, and Mailchimp. This allows businesses to streamline their workflow.
    • Easy to customize the bot that asks the right questions at the right place.
    • Help Center articles that help the customers with repetitive questions and significantly reduce the workload from your employee.

    Pros:

    • Free trial for small businesses
    • Interactive interface
    • Mobile app is available
    • Wide range of integration options
    • Huge Learning resources are available
    • Account-based marketing
    • Good customer support

    Cons:

    • Price is not disclosed for the business plan
    • Initial setup is complex

    Pricing:

    Intercom offers custom pricing plans, you can contact the vendor for details.

    Tidio

    Rating 4.8/5
    Best For Easiest To Use in Chatbots software
    Pricing Model Flat Rate
    Free Free Trial and Free Version
    Tidio - Easy-to-Use Chatbot Software
    Tidio – Easy-to-Use Chatbot Software

    Tidio is a powerful communication tool that offers you a comprehensive and easy-to-use solution for connecting with your customers and audience. It seamlessly integrates with a wide range of popular platforms, including WordPress, Shopify, and Magento. You can easily connect with your customers and audience via live chat, email, or messenger, without leaving the platform. It provides you with detailed insights into your customer behavior and preferences. These insights will help you to improve your marketing and sales strategies.

    Features offered by Tidio

    • Chat widget that allows businesses to connect with their customers and audience in real-time.
    • Automated responses to common customer queries that reduce response time and improve efficiency.
    • Easy to customize the appearance of the live chat widget to match the brand identity.
    • chatbot builder to create custom chatbots to assist customers with their queries.
    • You can create and send email campaigns to your target audience directly from the Tidio platform.
    • It supports multiple languages which makes it an ideal choice for businesses with a global audience.
    • Advanced AI that recommends the products to users based on their interaction.
    • Smart ticketing system to solve the customer’s query quickly.

    Pros:

    • Easy installation
    • Free plan is available
    • Customer Satisfaction Management
    • Robust analytics
    • Easy customization
    • Blog post to learn
    • Mobile app is available

    Cons:

    • Limited integration feature
    • 100 unique visitors are limited in the free plan

    Pricing:

    Tidio offers one Free plan and three pricing plans including – the “Communicator” plan, the “Chatbots” plan, and the “Tidio+” plan. Look at the pricing details of each plan below.

    Plan Annual Plan Price Monthly Plan Price
    Communicator 15.83 USD per month 19 USD per month
    Chatbots 32.50 USD per month 39 USD per month
    Tidio+ 240.83 USD per month 289 USD per month

    Conclusion

    Interactive chatbots can help you engage with your customers in a better and more personalized way. You can broadcast your offers and other marketing messages easily. They can also help you provide quick and efficient customer service. The best part is you can deploy interactive chatbots on websites, apps, as well as other social media platforms.

    The software solutions mentioned above are some of the top AI chatbot platforms in the business. So, choose the one you like the best to build your own interactive chatbot.


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    FAQs

    What is Chatbot?

    A chatbot is computer software used to automatically generate messages to the queries of customers in a messaging app. As customers want 24/7/365 service, so it is an advanced way of communicating with humans via machine.

    Some of the popular Chatbots tools in 2023 are as follows:-

    • Chatfuel
    • Chatbot
    • IntelliTicks
    • Zendesk Chat
    • Botsify
    • ManyChat
    • Tawk.to

    Which are the best free Chatbot tools?

    The best free chatbot tools are as follows:-

    • Chatfuel
    • ManyChat
    • Botsify
    • MobileMonkey
    • Flow XO
    • Pandorabots
    • Aivo
    • DialogFlow

    Is Chatbot an AI tool?

    Yes, chatbots are often powered by artificial intelligence (AI) and are able to mimic human conversation and perform tasks automatically.

    What are the benefits of Chatbots for Customers?

    The benefits of Chatbots for Customers are as follows:-

    • Chatbot provides 24/7/365 service.
    • The customer receives an instant reply to their queries.
    • Customers can take a screenshot of the message whenever they want in order to claim if they won’t avail of the service.
    • Users have the flexibility to choose the language in which they want to initiate the conversation.

    What are the benefits of Chatbots for Companies?

    The benefits of Chatbots for companies are as follows:-

    • Chatbots boost sales because of their instant and 24/7/365 service.
    • A chatbot is considered a way to reach out to new customers because of its active presence.
    • It helps the companies in saving the cost that is required to maintain customer service. Though the installation of a chatbot requires an investment cost, it is less compared to a customer service salary.
    • Chatbot increases operational efficiency as it reacts faster to the customers’ inquiries on behalf of the company.

    Can chatbot tools handle multiple languages?

    Many chatbot tools offer support for multiple languages, including Dialogflow, Botpress, and Pandorabots. However, it’s important to check the specific language capabilities of the tool you’re considering to make sure it meets your needs.

    Can chatbot tools integrate with other tools and services?

    Many chatbot tools offer integrations with other tools and services, such as CRM systems, marketing platforms, and payment processors. It’s worth checking the available integrations of the chatbot tool you’re considering to see if it meets your needs.