Tag: Automation tools

  • Best AI Finance Tools for Financial Professionals

    A world where financial professionals can predict market trends, analyse complex data, and make informed decisions with the click of a button! We’re not talking about science fiction – this is the reality of AI in finance today. As we step into 2024, the corridors of financial technology are growing at breakneck speed, with these finance tools leading the charge.

    These cutting-edge solutions are not changing the game. Infact, they’re redefining it entirely. In this article, we’ll explore the cream of the crop when it comes to AI financial analysis tools. Even if you’re looking to enhance your risk analysis, improve customer retention, or gain deeper insights into stock market prediction, these tools are set to change the world upside when it comes to how financial professionals work in the coming year.

    ChatGPT for Financial Analysis
    Tableau for Data Visualisation
    RapidMiner for Predictive Analytics
    Microsoft Power BI for Business Intelligence
    DataRobot for Automated Machine Learning

    ChatGPT for Financial Analysis

    Website www.openai.com
    Rating 4.7
    Free trial Yes
    Platforms supported Web, IOS/Android
    ChatGPT - Best AI Finance Tools for Financial Professionals
    ChatGPT – Best AI Finance Tools

    ChatGPT has emerged as a powerful tool for financial analysis, offering a range of capabilities that are transforming how professionals approach their work. This AI-powered assistant can process vast amounts of financial data in a fraction of the time it would take a human analyst, making it an invaluable asset for those looking to gain quick insights and make informed decisions.

    Financial Analysis Capabilities

    ChatGPT is an absolute breeze when analysing complex financial documents, including balance sheets, cash flow statements, and earnings reports. Through natural language processing, it can extract relevant information and provide concise summaries, helping analysts quickly grasp the essential points. This AI finance tool can also identify trends and patterns in market data that might otherwise be overlooked, offering a more comprehensive view of the financial circle.

    Impact on Financial Decision-Making

    The impact of ChatGPT on financial decision-making is significant. It can generate financial forecasts by training on historical data, enabling more accurate predictions of future trends. This capability is handy for portfolio management, where real-time analysis of market movements can inform investment strategies. Moreover, ChatGPT can assist in risk assessment by analysing various data sources, including credit histories and financial statements, to provide a more holistic view of potential risks.

    Best Practises for Using ChatGPT in Finance

    To maximise the benefits of ChatGPT in finance, it’s crucial to follow best practices. Firstly, ensure that the data used to train the model is accurate and up-to-date. Secondly, you should use ChatGPT as a complementary tool rather than a replacement for human expertise. While it can process information quickly, human judgement remains essential in interpreting results and making final decisions. Lastly, regularly update and refine the model to keep pace with changing market conditions and regulatory requirements.

    Plan Pricing
    ChatGPT Plus $20/Month

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    Tableau for Data Visualisation

    Website www.tableau.com
    Rating 4.4
    Free trial Yes
    Platforms supported Web, IOS
    Tableau - Best AI Finance Tools for Financial Professionals
    Tableau – Best AI Finance Tools

    This AI finance tool can process vast amounts of complex data, turning it into eye-catching and interactive visualisations that help analysts quickly grasp essential points and make informed decisions.

    Financial Data Visualisation Features

    Tableau offers a variety of chart types, including bar charts, line charts, scatter plots, and maps, allowing users to create dynamic dashboards and visualisations. These features enable financial professionals to understand data in depth, drill into specific data points, and create hierarchies. Tableau’s flexibility in connecting to various data sources, including cloud-based platforms, makes it a versatile choice for financial analysis.

    Integration with AI

    The integration of AI in Tableau has further enhanced its capabilities. Tableau Agent, powered by generative AI and statistical analysis, helps users prepare data sources, create visualisations, and tell stories with data more efficiently. This AI assistant automates time-consuming analytics processes, accelerating data-driven decision-making across the entire analytics journey.

    Benefits for Financial Professionals

    Financial professionals can leverage Tableau to create dynamic, interactive, and automated financial reports such as P&L statements, balance sheets, and cash flow statements. The tool’s data blending and drill-down features help in determining data variations and patterns within organisations. Tableau’s ability to connect numerous data sets and draw up relevant financial information makes it an invaluable asset for making important financial and business decisions.

    Plan Pricing
    Tableau Creator $75/Month per user
    Tableau Explorer $42/Month per user
    Tableau Viewer $15/Month per user
    Enterprise Creator $115/Month per user
    Enterprise Creator $70/Month per user
    Enterprise Viewer $35/Month per user

    RapidMiner for Predictive Analytics

    Website www.altair.com
    Rating 4.6
    Free trial Yes
    Platforms supported Web
    RapidMiner - Best AI Finance Tools for Financial Professionals
    RapidMiner – Best AI Finance Tools

    RapidMiner is known for offering a comprehensive set of predictive analytics capabilities. This platform simplifies the process of extracting data from diverse sources, cleaning it, and incorporating it into various predictive modelling workflows.

    AI-Powered Predictive Models

    RapidMiner’s AI Studio supports model development by data scientists, providing a user-friendly interface and automation features that streamline the ETL process. This makes it accessible to users with varying levels of technical expertise. The platform’s ability to handle unstructured data and produce actionable insights swiftly makes it a preferred choice for organisations focused on efficient data mining and aggregation.

    Financial Forecasting Capabilities

    For financial forecasting, RapidMiner offers various tools and techniques. Users can create models for individual series or aggregate data for broader predictions. The platform supports the use of windowing operators for both training and testing sets, which is crucial for forecasting multiple time periods ahead. Additionally, lag series and moving average operators are particularly useful for volatility forecasting in stock market prediction.

    Risk Assessment Tools

    RapidMiner provides robust risk assessment tools, making it valuable for financial professionals. The platform’s ability to process vast amounts of data quickly allows for comprehensive risk analysis. Users can make the most out of RapidMiner’s machine learning algorithms to identify patterns and trends that might indicate potential risks, enhancing decision-making processes in financial analysis.

    Plan Pricing
    Professional $7,500/Month per user
    Enterprise $15,000/Month per user
    AI Hub $54,000/Month per user

    Microsoft Power BI for Business Intelligence

    Website www.microsoft.com
    Rating 4.5
    Free trial Yes
    Platforms supported Web, IOS/Android
    Microsoft Power BI - Best AI Finance Tools for Financial Professionals
    Microsoft Power BI – Best AI Finance Tools

    This powerful platform enables financial professionals to transform raw data into actionable insights, allowing them to make informed decisions and drive business success.

    AI-Enhanced Financial Reporting

    Power BI’s AI-driven capabilities have revolutionised financial reporting. The platform incorporates advanced analytics and machine learning algorithms to automate data analysis and uncover hidden patterns. This feature allows financial professionals to generate in-depth reports with ease, saving time and reducing the risk of human error. Power BI’s natural language processing capabilities enable users to ask questions in plain English, making data exploration more intuitive and accessible.

    Real-Time Analytics

    Providing real-time analytics is one of the standout features that Power BI possesses. This capability is crucial for financial professionals who need to monitor market trends and make split-second decisions. Power BI allows users to connect to various data sources and refresh data automatically, ensuring that dashboards and reports always reflect the most current information. This real-time functionality is particularly valuable for stock market prediction and risk analysis in the world of finance.

    Plan Pricing
    Base Free
    Power BI Pro $10.00/Month
    Power BI Premium Per User $20.00/Month
    Power BI Embedded Variable

    How is AI transforming the Finance Industry?
    Artificial intelligence has transformed every industry from healthcare to education. Can it transform finance and does it have a competitive advantage?

    DataRobot for Automated Machine Learning

    Website www.datarobot.com
    Rating 4.4
    Free trial Yes
    Platforms supported Web
    DataRobot - Best AI Finance Tools for Financial Professionals
    DataRobot – Best AI Finance Tools

    DataRobot has emerged as a powerful AI finance tool, revolutionising the way financial professionals approach machine learning. This platform simplifies the process of building and deploying models, making it accessible to both data scientists and business users. DataRobot’s automated machine learning capabilities enable rapid model development and deployment, reducing time to value for financial institutions.

    AI-Driven Financial Modelling

    DataRobot’s AI-driven financial modelling capabilities are transforming how professionals approach complex financial tasks. The platform’s automated machine learning features allow users to quickly build and deploy models for various financial applications, including stock market prediction and risk analysis. DataRobot’s ability to handle unstructured data and produce actionable insights swiftly makes it a preferred choice for organisations focused on efficient data mining and aggregation in the financial sector.

    Fraud Detection Capabilities

    In the realm of fraud detection, DataRobot shines as a robust tool for financial professionals. The platform’s advanced analytics and machine learning algorithms can process vast amounts of data to identify patterns and trends indicative of fraudulent activities. This capability is particularly valuable in the insurance industry, where DataRobot has been used to improve the accuracy of predicting fraudulent claims. By leveraging historical cases of fraud and their associated features, DataRobot can apply learnings to new claims, assessing whether they share characteristics of known fraudulent patterns.

    Investment Strategy Optimisation

    DataRobot’s investment strategy optimisation features provide financial professionals with powerful tools to enhance their decision-making processes. The platform’s ability to analyse complex financial data and generate insights allows for more informed investment strategies. Its machine learning models can pick up patterns from historical data to accurately predict future consumer behaviour, superseding traditional analytics for population segmentation and filtering. This capability is particularly useful for financial institutions looking to optimise their investment portfolios and maximise returns while managing risk effectively.

    Plan Pricing
    Essentials Custom
    Business Critical Custom

    Conclusion

    As we wrap up our journey through these tools, it’s clear that 2024 is shaping up to be a transformative year for financial professionals. The future of finance is undoubtedly intertwined with AI, and staying ahead of the curve is crucial for success in this field. If you want to get to the next level with AI, why not dive into StartupTalky’s legacy newsletter, ‘Smell The Coffee‘? It’s packed with quality case studies, news, insights, and business model decoding sessions that’ll keep you at the forefront of AI innovation. As we continue to glide forward in this exciting new era, one thing is certain: the tools we’ve discussed today are just the beginning of a revolution that will shape the financial world for years to come.

    FAQ

    What is the future of Ai in the finance industry?

    The future of AI in finance will enhance risk assessment, provide personalized customer experiences, and enable automated trading. It will improve fraud detection and regulatory compliance while streamlining operations. Overall, AI will transform the financial industry by increasing efficiency and reshaping how institutions interact with clients.

    Can Ai replace financial professionals?

    AI can automate routine tasks in finance, but it won’t replace financial professionals entirely. Human skills like strategic thinking and relationship management are irreplaceable. Instead, AI will enhance decision-making, allowing professionals to focus on higher-value tasks.

    How is AI used for finance?

    AI tools work hand in hand with finance professionals by handling data analysis and automating routine tasks. This partnership frees up time for experts to focus on making strategic decisions and building relationships with clients, ultimately improving efficiency and the quality of service they provide.

    Can AI make financial models?

    Yes, AI can create financial models by analyzing large datasets, identifying patterns, and automating data processing. It enhances accuracy and efficiency, enabling finance professionals to generate better forecasts and insights.

  • How AI Automation Tools Can Help You Save Time and Money

    You must be living under a cave, if you are still sleeping on the potential for Artificial Intelligence (AI) is rapidly transforming the way we live and work. From chatbots to predictive analytics, Work automation tools are revolutionising various industries by streamlining processes, improving efficiency, and ultimately saving time and money. In this ST guide, we shall go through ways AI automation can help businesses optimize their operations and achieve cost savings.

    Artificial Intelligence has emerged as a game-changer in the business world, enabling companies to automate tasks, improve decision-making processes, and enhance overall productivity. One of the most significant advantages of AI automation is its ability to save time and money. By leveraging the best of these technologies, businesses can optimise their operations, reduce manual effort, and improve the accuracy and speed of various tasks.

    Automating Repetitive Tasks
    Enhancing Efficiency and Productivity
    Making Informed Decisions with AI
    Getting Started with AI Automation
    The Benefits of AI Automation
    AI Automation in Different Industries
    Overcoming Challenges and Concerns
    The Future of AI Automation

    What is Artificial Intelligence?

    Automating Repetitive Tasks

    AI automation excels at handling repetitive and time-consuming tasks that would otherwise require significant human effort. By automating these tasks, businesses can free up their employees to focus on more strategic and creative activities. For example, AI-powered chatbots can handle customer inquiries, while scheduling tools can automatically book appointments. This not only saves time but also improves customer satisfaction by providing quick and efficient responses.

    AI automation can also be applied to data entry, document processing, and inventory management. By automating these processes, businesses can reduce errors, improve accuracy, and eliminate the need for manual intervention, ultimately saving time and minimising costs associated with rework.

    Enhancing Efficiency and Productivity

    Efficiency is a crucial factor in any business’s success, and AI automation can significantly enhance efficiency by streamlining operations and identifying bottlenecks. AI algorithms can analyse vast amounts of data to identify patterns, optimise workflows, and suggest improvements.

    For example, Artificial intelligence can optimise inventory levels, ensuring that businesses maintain optimal stock levels while minimising excess inventory. AI can also make the most out of routing and logistics, resulting in more efficient delivery schedules, reduced transportation costs, and improved customer satisfaction.

    Additionally, AI automation can contribute to internal efficiency by automating internal processes such as employee onboarding, data analysis, and performance tracking. By automating these tasks, businesses can reduce administrative overhead and improve overall productivity.

    Making Informed Decisions with AI

    AI automation tools can analyse large volumes of data and provide valuable insights to support decision-making processes. By leveraging machine learning algorithms, businesses can gain a deeper understanding of customer behaviour, market trends, and competitive landscapes.

    For example, AI can analyse customer data to identify patterns and preferences, enabling businesses to personalise marketing campaigns and improve customer engagement. AI can also predict customer churn, allowing businesses to proactively address issues and retain valuable customers.

    Furthermore, the right automation can assist in financial forecasting, risk analysis, and fraud detection. By analysing historical data and real-time market trends, AI algorithms can generate accurate forecasts, identify potential risks, and detect fraudulent activities, saving businesses from financial losses and reputation damage.

    Getting Started with AI Automation

    AI Automation
    AI Automation

    If you’re considering implementing AI automation in your business, here are some steps to get started:

    • Identify the tasks: Begin by identifying the tasks that are most time-consuming and prone to errors. These are the tasks that are most likely to benefit from AI automation.
    • Research AI automation solutions: Explore different AI automation solutions available in the market. Consider factors such as scalability, ease of implementation, and compatibility with your existing systems.
    • Implement the solution: Once you’ve selected an AI automation tool, start the implementation process. This may involve training your employees, integrating the tool with your existing systems, and ensuring a smooth transition.
    • Monitor and optimise: Continuously monitor the performance of the AI automation tool and make necessary adjustments to maximise its benefits. Regularly analyse data and gather feedback from employees to ensure the tool is delivering the desired results.

    The Benefits of AI Automation

    Implementing AI automation in your business offers a wide range of benefits, including:

    • Increased productivity: By automating repetitive tasks, employees can focus on more strategic and creative activities, leading to increased productivity.
    • Improved customer service: AI-powered chatbots and virtual assistants can provide 24/7 customer support, ensuring prompt responses and enhancing customer satisfaction.
    • Reduced costs: AI automation eliminates the need for manual labour in certain tasks, reducing operational costs associated with hiring and training employees.
    • Enhanced accuracy: AI algorithms can analyse data with precision, minimising errors and improving the accuracy of various processes.
    • Competitive advantage: Businesses that imbibe AI automation gain a competitive edge by leveraging cutting-edge technologies to streamline operations and deliver better customer experiences.
    Market Size Share by Industry for AI
    Market Size Share by Industry for AI

    AI Automation in Different Industries

    AI automation has the potential to transform various industries, including manufacturing, healthcare, retail, and finance. Let’s explore how AI is being implemented in these sectors:

    Manufacturing

    • Predictive maintenance: AI algorithms can analyse data from sensors and equipment to predict maintenance needs, reducing downtime and optimising maintenance schedules.
    • Quality control: AI-powered image recognition systems can detect defects and anomalies in real time, ensuring consistent product quality.

    Healthcare

    • Medical diagnosis: AI algorithms can also assess medical images, patient data, and clinical records to assist doctors in making accurate diagnoses and treatment plans.
    • Drug discovery: AI automation can speed up the process of drug discovery by processing vast amounts of data and identifying potential candidates for further research.

    Retail

    • Personalised recommendations: AI algorithms can understand and segregate customer data, purchase history, and browsing behaviour to provide personalised product recommendations, improving customer engagement and conversion rates.
    • Inventory management: AI automation can optimise inventory levels, ensuring that products are available when and where they are needed while minimising excess stock and associated costs.

    Finance

    • Fraud detection: AI algorithms can go through transaction data and detect patterns indicative of fraudulent activities, helping financial institutions prevent fraud and protect their customers.
    • Risk assessment: AI automation can analyse financial data, market trends, and economic indicators to assess the risk associated with lending, investment, and insurance decisions.

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    Overcoming Challenges and Concerns

    While AI automation offers significant benefits, some challenges and concerns need to be addressed. Some common challenges include:

    • Data quality and availability: AI algorithms require high-quality, relevant data to generate accurate insights. Ensuring data quality and availability can be a complex task, requiring data cleansing, integration, and privacy considerations.
    • Ethical considerations: AI automation raises ethical concerns related to privacy, bias, and job displacement. Businesses must establish ethical guidelines and ensure transparency and accountability in their AI systems.
    • Skills and expertise: Implementing AI automation often requires specialized skills and expertise. Businesses may need to invest in training or hire professionals with AI knowledge to effectively leverage AI technologies.

    The Future of AI Automation

    As AI technology continues to evolve, we can expect even more advancements in AI automation. The future holds exciting possibilities for businesses, with AI expected to play a central role in driving innovation and efficiency.

    Some potential future developments in AI automation include:

    • Advanced natural language processing: AI-powered systems will become even more proficient at understanding and generating human-like language, enabling more sophisticated interactions and communication.
    • Enhanced robotics: AI-powered robots will become more capable of performing complex tasks, leading to increased automation in industries such as manufacturing, logistics, and healthcare.
    • Augmented decision-making: AI algorithms will provide real-time insights and recommendations to support decision-making processes, enabling businesses to make data-driven decisions with greater confidence.
    • Ethical AI: As AI becomes more pervasive, ethical considerations will become increasingly important. The development of frameworks and regulations to ensure responsible and ethical AI use will be a focus of future advancements.

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    Conclusion

    AI automation tools offer immense potential for businesses to save time and money while improving efficiency, productivity, and customer experiences. By leveraging AI technologies, businesses can automate repetitive tasks, enhance decision-making processes, and deliver personalised experiences to their customers.

    As AI technology continues to advance, businesses must stay informed and adapt to the changing landscape. By inculcating machine and technology automation, businesses can position themselves at the forefront of innovation and gain a competitive edge in the digital era.

    Remember, successful implementation of automation requires careful planning, research, and ongoing monitoring. By investing in the right AI automation solutions and continually making the most out of their use, businesses can unlock the full potential of AI to transform their operations and achieve sustainable growth. Now, is the time to leverage the power of AI automation and upscale your business for the greater good. Good luck, fellas!

    FAQs

    Is AI automation going to take away my job?

    While some jobs may be automated, AI is also creating new opportunities. The focus will shift towards tasks requiring creativity, critical thinking, and human connection.

    What is AI automation and how can it benefit my business?

    AI automation uses artificial intelligence to automate repetitive tasks, improve decision-making, and enhance overall productivity. Benefits include increased efficiency, reduced costs, improved customer service, and a competitive edge.

    What are the challenges of AI automation?

    • Data quality and availability: AI relies on high-quality data. Ensuring data accuracy and accessibility is crucial.
    • Ethical considerations: AI automation raises concerns about privacy, bias, and job displacement. Responsible development and use of AI are essential.
    • Skills and expertise: Implementing AI may require specialized skills. Businesses may need to train employees or hire AI specialists.
  • Top 6 Marketing Automation Software and Tools in 2024

    Marketing is a very important aspect of any business. If your marketing efforts are in the right direction it can increase your brand awareness and conversion rate. Marketers do a lot of things from strategizing content, capturing and nurturing leads, managing customer information, creating advertising campaigns, scheduling tasks, and a lot more.

    All these tasks require a lot of time and energy. Although if you want to save time and boost your productivity and sales you can use top marketing automation softwares to put these tedious tasks on autopilot.

    In 2021, about 51% of companies were using the marketing automation tool and were able to boost their sales productivity by 14.5%.

    80% of marketers saw an increase in their leads and 77% saw an increase in their conversion rates.

    All these stats show us that you should use this best marketing automation tool in your business. Although finding out a perfect marketing automation tool that matches your business needs is a tough job. Don’t worry we are here to help.

    In this article, we will tell you the 6 best marketing automation tools.

    What is Marketing Automation

    HubSpot Marketing Hub

    Rating 4.4/5
    Categories Email Marketing, SEO and Social Media Advertising
    HubSpot Marketing Hub Software- Automation Marketing Tool
    HubSpot Marketing Hub Software

    When you think of the best marketing automation tool HubSpot comes first to mind. The tool has an immense reputation in the market. Using this tool you can streamline your entire business workflow in a single place. No need to switch between different software!

    Using its easy-to-use visual editor you can make targeted workflows for your email campaigns or multi-stage journeys. Its advanced segmentation allows you to decide which audience will get enrolled in which workflows and when.

    The tool provides you with customizable email templates that you can use to write personalized emails with no coding skills. Automate your email campaigns, generate more leads and move your prospects further down the funnel. To send emails to the right people at the right time HubSpot gives you numerous triggers, conditions, and action parameters.

    HubSpot Marketing Hub goes beyond traditional email or SMS automation and provides you with all the tools and utilities through which you can score leads, rotate leads to sales, set up webhooks, and automate data transfer from one team to another.

    Your team will automatically receive notifications if a user performs an important action like putting up a business query in your forum. This will help your team to quickly message the users and convert them into customers.

    HubSpot also provides you with a set of SEO and blog tools. You can set up a drip campaign, manage your social media, build Al-powered live chat, and create forms and landing pages all in one place. The tool integrates with other HubSpot solutions which makes it a killer deal.

    You will also get access to HubSpot Academy where you can learn how to use the tool efficiently and easily. As you can see HubSpot is a stellar marketing automation tool.

    Plan Pricing ($/month)
    Starter $45
    Professional $800
    Enterprise $3200

    Oracle Eloqua

    Rating 3.9/5
    Categories Email marketing campaigns and sales lead generation
    Oracle Eloqua Marketing Automation Tool
    Oracle Eloqua Marketing Automation Tool

    Oracle Eloqua is an all-in-one marketing tool using which you can nurture your leads, get detailed analytics, automate workflows and manage cross-channel B2B marketing campaigns. Segment your users based on web visits, specific attributes, interests, and geography.

    You can easily create campaigns using its drag-and-drop editor. Get stats on what users are doing on your website in real time. Along with this, you can use SMS messaging to send event reminders, product updates, or to get feedback.

    Lead scores are updated in real-time across multiple campaigns based on customer profiles. For accurate lead scores, the tool analyzes the most recent activity of the user and adjusts the scores in real-time.

    Oracle Eloqua has built-in Al that suggests what action you should take for each contact. Find your best-performing products and content. Using Eloqua’s account engagement scoring, find the most engaged users.

    Automate your email campaigns, improve your subject lines using the Al suggestions and find the best time to send emails. Build responsive emails, landing pages, and forms without the need to learn HTML code. Save blocks of content that you often use so you can use them in future campaigns.

    Create dynamic content for your landing pages and emails that adapts and personalizes the messaging based on the user’s behavioral pattern and location. After launching the campaign analyze metrics such as email opens, clickthroughs, form submissions, and more.

    To help your brand in increasing sales, Eloqua will automatically identify and prioritize top-tier accounts that show high-buying opportunities. Get detailed statistics on your dashboard and analyze usage metrics like bulk API activity, native CRM activity, email sends, form submissions, page views, and much more. Monitor and compare all your campaigns.

    Plan Pricing ($/month)
    Basic $2,000
    Standard $4000

    Pardot

    Rating 3.9/5
    Categories Email automation and lead management
    Pardot by Salesforce – perfect marketing automation tool

    If you are in a B2B business then Pardot by Salesforce is a perfect marketing automation software to handle your business operation effectively. Using this automation tool, you can build relationships with your customers and boost your revenue. Pardot provides you with real-time sales alerts, prospect activity tracking, and sales campaign tracking.

    Using the drag-and-drop editor you can build landing pages and forms. Get highly profitable leads using Pardot’s automated lead-scoring functionality. Put your common marketing and sales tasks on autopilot.

    Market Automation Tool – Pardot by Salesforce

    Create dynamic campaigns that adapt to each customer’s activity and buying signals and move them further in the sales funnel. Using built-in sales alerts and assignment triggers your sales team can contact the prospects at the right time.

    Segment your audience based on their preferences and send the right email at the right time using Pardot’s intuitive email editor. The platform has an in-built SPAM analysis tool that will check your email copy against common spam filters.

    Personalize your email copy based on the prospect’s score, grade, title, industry, and job. You can also perform email A/B testing to understand which of your content is resonating more with your target audience.

    The visual reports help you analyze the ROI of your campaigns and empower you to maximize your marketing efforts. Using the engagement and lifecycle reports you can understand your sales performance and analyze where your prospects are getting stuck in the funnel.

    Plan Pricing ($/month)
    Growth $1,250
    Plus $2,500
    Advanced $4,000

    SendinBlue

    Rating 4.5/5
    Categories Email Campaigns, CRM
    SendinBlue Marketing Automation Tool
    SendinBlue – Best Marketing Automation Tool

    Using SendinBlue you can automate all of your tedious marketing efforts, capture leads, segment your audience and send the right message at the right time using email and SMS.

    You can set up a workflow and build a set of rules that triggers an action that you want to take for your prospects. This includes automatically sending emails and SMS, organizing contacts into different lists, and updating your database in real time. Automate lead scoring and perform A/B split testing.

    Set up a CRM in no time and upload all the information that you have about your contacts directly into the CRM contact profile. Create and assign tasks to your teammates and set up deadlines using the CRM.

    Create custom landing pages and forms without any coding skills. Choose from 40+ responsive email templates and easily edit your emails easily using the drag-and-drop editor. Personalize your email copy by adding your prospect’s name to the text.

    You can also use prospects database attributes to make your email more personalized. For example, if you know that a particular contact loves the color yellow you can show different product images with yellow color in the background.

    Segment your contacts list based on the prospect’s preferences, previous engagement or purchase history, and socio-economic or geographical characteristics. You can automatically update your contacts list based on actions your contacts take on your website and email.

    Get detailed email marketing stats and using the in-built Al find the best time to send emails to each recipient. Visually see how your recipients interact with your email using the email heat map functionality.

    Send bulk SMS marketing campaigns to your contacts directly from your database. You can also send transactional SMS order confirmations, shipping updates, password reset, and much more.

    Install a chatbox on your website and answer your user’s questions via Sendinblue Chat Inbox. You can even see on which page of the website the user is currently on directly from the chat box. You can directly use the Facebook ads tool inside SendinBlue.

    Plan Pricing ($/month)
    Lite $25
    Premium $65

    EngageBay

    Rating 4.6/5
    Categories Email Campaigns, Sales Automation, CRM
    Engagebay automation marketing software
    Engagebay automation marketing software

    Most of the tools on this list focus on automating marketing and sales efforts. But, EngageBay automates your support system as well. This allows you to provide top-notch after-sales service to your customers.

    You can set up live chat software on your website. Whenever users initiate a chat your sales team would be instantly notified. Find all the tickets raised by your customers on your dashboard. You can set up standard responses for the tickets. Create support groups based on department or skills and direct your support tickets to the right support groups.

    From the live chat itself you can find out customers’ locations, total pages visited and time spent on the website. Get powerful stats on support tickets and understand what common problems your customers are facing.

    Using EngageBay’s CRM you can send leads from marketing to the sales team, automate your workflow and data entry, schedule meetings, create follow-ups for each lead, and do much more.

    Every interaction with your customer like emails, calls, and meetings gets automatically recorded in the system and presented to you in a timeline format.

    Using the drag-and-drop visual builder you can create marketing and sales workflows. Automate lead scoring based on email opens, link clicks, website visits, etc.

    Create drip email campaigns and personalize emails with contacts’ names, companies, locations, interests, and more. Get notified when users open your email or click a specific link and engage with your customers at the right time to increase the conversion rate.

    Landing pages and forms can also be created easily. You can also send push notifications. Set up pop-ups on your website and show them to your customers when they are about to leave the website.

    Automatically segment your customer’s list based on what actions they take or do not take. Tag customers based on behavioral patterns and run smart personalized marketing campaigns.

    Plan Pricing ($/month)
    Basic $11.99
    Growth $33.99
    Pro $79.99

    ActiveCampaign

    Rating 4.6/5
    Categories Email Marketing, Automation, and CRM
    Active Campaign- Marketing Automation Tool
    ActiveCampaign- Marketing Automation Tool

    ActiveCampaign is a customer experience automation (CXA), which combines transactional email, email marketing, marketing automation, sales automation, and CRM categories.

    If you are specifically looking to automate your email marketing efforts then ActiveCampaign is for you. Most of the marketing automation softwares on this list will help you in automating your email campaigns but, Active Campaign takes email marketing to the next level.

    ActiveCampaign allows you to send a wide variety of emails to your customers: broadcast emails, triggered emails, targeted emails, transactional emails, scheduled emails, and email autoresponders.

    Using the drag-and-drop editor you can create beautiful email campaigns within a few minutes. Segment your audience based on their personal interests, job function, geographic location, website visits, email clicks, products purchased, quiz results, and time since the last purchase.

    You can automatically add tags to your list based on what pages or links they clicked on your website or email.

    Set up forms on your website and collect customers’ personal information, preferences, and more through standard and custom fields. Show forms at the right time based on the user’s behavioral pattern and interests. You can automate email sequences so that as soon as the form is filled the customers will get a series of emails that will nurture them to buy your products.

    Send personalized emails with customers’ personal information like name, city, preferences, purchase history, and a lot more. Active Campaign has 6 email deliverability best practices to ensure that your email lands in the subscriber’s inbox.

    To achieve the highest email deliverability the tool will automatically review and remove inactive email addresses. It has pre-built automation and re-engagement campaigns that help you in engaging with your customers constantly. The tool has an in-built spam checker as well.

    You can easily send double-opt-in emails to your customers to make sure only the interested ones get added to your email list. Notify your team to follow up with high-value leads.

    Plan Pricing ($/month)
    Lite $29
    Plus $49
    Professional $149

    Conclusion

    As you can see all of the tools will help you in automating your work but, you shouldn’t choose a software randomly. You need to understand your business needs, budget, and technical expertise to find out the right tool. Since most of the tools come with a free trial, you can use and test them first and once you are satisfied you can buy them.

    FAQs

    What is the difference between marketing automation and CRM?

    Marketing automation helps you to generate and score leads and automates your digital campaigns and email marketing efforts. On the other hand, CRM helps you to track leads and convert them into customers.

    What is the most common use of marketing automation?

    Marketing automation tools are majorly used for generating leads, automating email marketing, social media posting and ultimately increasing the conversion rate.

    What is marketing automation software?

    Marketing automation software streamlines the marketing processes used to support digital marketing campaigns.

    Are there any free marketing automation tools?

    Some market automation tools that offer a free trial or free plan include MailChimp, HubSpot, and Zoho.

  • 7 Ways to Automate Customer Service | Pros & Cons of Automated Customer Service System

    Automation is the term that seems to fit in almost every work situation these days. In this fast pacing time, it is important for people and businesses to automate as much of their work as possible. This not only saves time and energy but also makes the processes more efficient.

    When it comes to customer service, some businesses view it as a necessary evil, while others see it as an opportunity to stand out from the competition. Whether you fall into the former or latter category, there’s no denying that automating your customer service can save your business time and money.

    For example- Chatbots are a great way to automate customer service as it provides the customers with instant responses 24/7. In the case of the airline industry, customers can look for all the flight information, find the best option, and book a ticket with the help of chatbots. In this way, customers get to have all the necessary details in an easy conversation.

    What is customer service automation?

    Seven Ways to Automate Customer Service Process

    1. Automate Customer Service Processes with a Chatbot
    2. Use an AI-Powered Live Chat Tool
    3. Take Advantage of Automation Tools
    4. Implement an E-commerce CRM
    5. Use a Help Desk Ticketing System
    6. Use Social Media Automation Tools
    7. Automate Your Customer Service Reporting

    Pros of Automating Customer Service Process
    Cons of Automating Customer Service Process

    Seven Ways to Automate Customer Service Process

    There are a number of ways to automate your customer service. One of the most popular is to use a chatbot. Chatbots are computer programs that can mimic human conversation. They can be used to answer common questions and help direct customers to the right resources. One can also automate customer service using an interactive voice response system. This allows customers to get the information they need without having to speak to a live agent.

    The following are the seven ways to automate your customer service process:

    How do customers perceive chatbots?
    How do customers perceive chatbots?

    Automate Customer Service Processes with a Chatbot

    A chatbot can help you automate customer service by providing answers to common questions, routing customers to the right support agent, and even handling simple tasks like scheduling appointments or placing orders. You can create a chatbot using a chatbot platform like Chatfuel or Botpress, or you can use a chatbot builder like Manychat to create a chatbot without any coding.

    Use an AI-Powered Live Chat Tool

    An AI-powered live chat tool can help you automate customer service by providing instant answers to common questions, routing customers to the right support agent, and even handling simple tasks like scheduling appointments or placing orders. Live chat tools that use AI include Zendesk, Drift, Intercom, etc.

    Take Advantage of Automation Tools

    One can always take advantage of automation tools. For example- Zapier is an automation tool that lets you connect different apps and automate tasks between them. You could use this tool to automatically add new contacts from your CRM to your live chat tool or to send a follow-up email after a customer support conversation automatically.


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    Implement an E-commerce CRM

    An e-commerce CRM can help you automate customer service by providing a central place to manage all your customers’ data, contact information, and support conversations. Plus, e-commerce CRM tools can automate tasks like shipping and order tracking, making it easy to keep your customers updated on the status of their orders.

    Popular e-commerce CRMs include:


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    Use a Help Desk Ticketing System

    A help desk ticketing system can help you automate customer service by organizing and tracking all your customer support conversations in one place. A help desk ticketing system can also automate tasks like assigning tickets to the right support agent and sending notifications when a ticket is updated. Popular help desk ticketing systems include Zendesk, Freshdesk, Zohodesk, and Help Scout.

    Use Social Media Automation Tools

    Social media automation tools can help you automate customer service by posting updates, responding to comments and messages, and even monitoring for keywords and hashtags. Automated customer service on social media can help you stay connected with your customers and resolve issues quickly.

    Social media automation tools include:

    Automate Your Customer Service Reporting

    Zendesk Insights
    Zendesk Insights

    Customer service reporting can be time-consuming, but tracking metrics like customer satisfaction and first-contact resolution are important. Automating your customer service reporting can help you save time by always generating reports on a schedule to have the latest data. Reporting tools that can automate customer service reporting include Zendesk Insights and Helpshift Analytics.

    Pros of Automating Customer Service Process

    73% of customers consider good Customer service Experience is the key factor in Brand Loyalty
    73% of customers consider good Customer service Experience is the key factor in Brand Loyalty

    The customer service process is extremely important and automating it can be really effective for a whole lot of businesses. The following points show the pros of it:

    • One of the pros of automating your customer service process is that it helps to improve efficiency and productivity within your organization.
    • By automating certain tasks, you can free up your staff to focus on important tasks that require more attention.
    • Another advantage is that it can help improve the quality of your customer service by ensuring that tasks are completed correctly and in a timely manner.
    • It can also help to reduce the overall cost of your customer service operation by eliminating the need for manual labor.
    • Finally, automating your customer service process can help improve your customers’ overall satisfaction by providing them with a more efficient and effective customer service experience.

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    Cons of Automating Customer Service Process

    Automated customer service definitely ups the game for many businesses, but it might just not be the perfect thing for others. The following are some of the disadvantages of automating your customer service process:

    • One of the potential drawbacks of automating your customer service process is that it can lead to a more impersonal experience for your customers. Automation might not be the right solution if your goal is to create a more personal relationship with your customers.
    • Another potential drawback is that automated systems can sometimes be less reliable than human customer service representatives. If your system goes down, or if there are technical issues, your customers will not be able to get the help they need.
    • Automated systems can also be more expensive to set up and maintain than traditional customer service solutions. If you are on a tight budget, then automation might not be the right choice for you.
    • Finally, automated systems can sometimes give customers the impression that they are talking to a machine rather than a real person. This can lead to frustration and even cause some customers to take their business elsewhere.

    If you consider automating your customer service process, carefully weigh the pros and cons. Automation can offer many benefits, but it is not right for every business. Make sure to consider all of the potential drawbacks before making a decision.

    Conclusion

    Automating your customer service can provide a better experience for your customers while freeing up your team to work on more important tasks. However, in some cases, automation might just not be the right thing for some businesses. The above-mentioned are some of the most important points that will guide you to automate your customer service process.

    FAQs

    Can customer services be automated?

    Yes, it can be automated. More businesses are now keener to automate customer services as it improves customer experience and employee satisfaction.

    What are automated reporting tools used for?

    Automated reporting tools are used by professionals to make and share organizational reports at particular intervals without updating the information each time.

    Which are the top software to automate customer service?

    The Best tools to automate customer service are:

    • Zendesk
    • Freshdesk
    • HelpScout
    • Agile CRM
    • Groove
    • Zoho Desk

    What is a help desk ticketing system?

    A help desk ticketing system is software used by customer support teams. It is used to create, maintain, and manage lists of customers’ problems.

    What are examples of automated customer service system?

    Some examples of automated customer service system are:

    • Self-service portals
    • Standardized email replies
    • Live chat and Chatbots
    • Virtual Assistant
    • Ticketing tool to assign tickets to the relevant team
  • testRigor – Empowering Manual Testers to Build Automation in the Era of AI

    Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by testRigor.

    The industry of software testing is emerging dramatically with the evolution of automation in testing. It is estimated through market insights that the global Automation testing market size will reach $49.9 billion by 2026. The industry size was $20.7 billion in 2021 and is expected to generate huge revenue in 2022. testRigor is a startup in the software testing industry to help build automation without knowing to code.

    testRigor provides a Chrome plugin that helps in test creation and reduces test maintenance. With testRigor, a non-technical manual tester can build test automation and maintain it without fail. Read about the startup journey of testRigor, its founders, business model, customer acquisition, and more.

    testRigor – Company Highlights

    Startup Name testRigor
    Headquarters San Francisco, California
    Industry Software Testing
    Founder Artem Golubev and Enzo Carlos Biancato
    Founded 2015
    website testrigor.com

    testRigor – About
    testRigor – Industry
    testRigor – Founders and Team
    testRigor – The Idea and Startup Story
    testRigor – Name, Tagline, and Logo
    testRigor – Product
    testRigor – Business Model and Revenue Model
    testRigor – Customer Acquisition
    testRigor – Challenges Faced
    testRigor – Funding

    testRigor – About

    testRigor empowers manual testers to build test automation 15X more efficiently compared to QA Engineers and solves the test maintenance problem.

    They believe in the future where AI will improve the productivity of people many times over.

    Selenium relies on details of implementation to build the test, here is how the performance of Engineer looks like in terms of a number of tests built over time with Selenium and testRigor:

    Performance of Engineer using testRigor
    performance of Engineer using testRigor

    testRigor – Industry

    They are in Software Testing/Software Development industry. They strongly believe that most of the end-to-end testing will be done using no-code tools within 5 years. If you save yourself 80% of the time building tests, why wouldn’t you do it?

    testRigor – Founders and Team

    Artem Golubev - testRigo
    Artem Golubev – testRigo

    Artem Golubev and Enzo Carlos Biancato are the founders of testRigor. Enzo is the CTO and Artem is the CEO of testRigor. They worked together at AppDirect at the time. Both were lead software engineers. testRigor has a team of 50+ people and growing really quickly.

    testRigor work culture motivates the team to do everything with as much quality as possible and make sure each and every customer is happy all the time.

    testRigor – The Idea and Startup Story

    They were shocked at how ineffective test automation was at the time! You have to hire engineers and the automation is so brittle that any minute changes in rendering will throw the test off the rails. Once they had an idea back in 2015, they ran it through some directors of QA and VPs of Engineering and everyone liked it.


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    testRigor Logo
    testRigor Logo

    They strongly believe in helping their customers to cover all their most important functionality rigorously. Therefore testRigor. What exactly they do comes 100% from their customers. Originally, they started with just autonomous testing, but their customers told them that this is not the most important value. They listened to their customers and just used their own words to describe what they do.

    testRigor – Product

    testRigor Test Case
    testRigor Test Case

    You can come in and immediately write tests in plain English. The way you describe things will just work out of the box. And, of course, you can define your own terminology by specifying how should it work.

    Test in Selenium
    Test code in Selenium

    This allows their customers to achieve 2 things:

    • Manual testers can create automation of any level of complexity
    • There is no maintenance related to HTML changes because tests are formulated purely from the end-user’s perspective with no reliance on details of implementation.

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    testRigor – Business Model and Revenue Model

    They charge for infrastructure to run tests. This was done intentionally to mimic the experience with open source products. Since they operate the huge infrastructure at the scale they can pass the saving they get from running things at scale onto their customers.

    For on-premise deployments, they only charge a monthly fee for servers that actually run the tests.

    testRigor – Customer Acquisition

    testRigor got its initial customers through word-of-mouth promotion. They talked to 10 friends, signed them up as customers, they liked it. They spread their feedback with their friends and network, and so on.

    testRigor – Challenges Faced

    There were a lot of learnings on how people express their steps in their tests in English and multiple iterations on building AI that would be both fast enough and reliable enough to execute the tests.

    testRigor – Funding

    testRigor raised a funding of $5 Million at different stages of funding.

    Date Stage Amount Investors
    June 2021 Seed $4 Million FlashPoint
    July 2020 Pre-Seed $718 K Switch Ventures
    February 2019 Angel $334 K Angel Investors

    FAQs

    When was testRigor founded?

    testRigor was funded in 2015.

    Who is the founder of testRigor?

    testRigor was founded by Artem Golubev and Enzo Carlos Biancato.

    Has testRigor received funding?

    Yes, testRigor has received a total funding of $5 Million.

  • How to Get Many Likes on Facebook | 10 Ways to Increase Your Likes on Facebook

    With more than 2.93 billion users, Facebook offers a huge potential audience for any kind of business However, with more than 70 million active Facebook business pages on the network, there is also a lot of competition for getting likes. Facebook is the biggest social media platform and it has emerged as one of the best advertising platforms for both B2B and B2C businesses. It has over 1 billion active users every day. As an entrepreneur, this is a golden opportunity for you to market your product or services. Getting a big amount of likes on Facebook is not tough. It becomes a whole easier once you learn how to use this platform in the best way to attract potential clients and boost your business.

    Getting more likes requires you to share truly likeable content and engage in ways that make your brand likeable. It’s about getting more likes by working to create content that has real value for the audience. In this article, we will discuss the ways by which you can get more likes on Facebook.

    Run Facebook Ads
    Invite People to Like Your Page
    Host a Giveaway
    Post-Attention-Grabbing Content
    Add a Facebook Likes Pop-Up
    Try Out Facebook Live
    Partner With an Influencer
    Get Tagged by Other Facebook Pages
    Use Automation Tools
    Engage With Your Community

    Run Facebook Ads

    The key to Facebook’s advertising is targeting. Facebook has the best ad targeting of any site. This targeting allows you to get super specific about what audience your ad reaches.

    Some of the ways you can target your ads on Facebook:

    • Custom audiences – allows you to target existing customers or leads
    • Location – allows you to target by location
    • Gender – allows you to target by gender
    • Interests – allows you to target by interest
    • Behaviours – allows you to target past behaviour, such as someone visiting your website
    • Connections – allows you to target people who already like your page, or who have connections that do

    There are two types of Facebook ads that marketers can use:

    • Sponsored Posts – Facebook Sponsored posts appear directly in the Facebook newsfeed. Users see the ads when they scroll.
    • The Right-Hand Column Ad – The right-hand column ad appears in the right column of the Facebook feed. These ads are smaller, but they can’t be scrolled past like sponsored posts in the newsfeed. Marketers often use right-hand column ads for retargeting purposes.

    Invite People to Like Your Page

    Inviting personal friends to like your Facebook page is still a great way to start building your business. The first step toward inviting people to like your Facebook business page is to have a Facebook Business page. You need to create a business page on the platform. After creating the page, now you can invite people to like that page.

    Steps on how to invite people to like your page are:

    • Go to the Facebook page.
    • Click on the dots at the top right of the page.
    • Select the ‘Invite Friends’ option.
    • Invite as many friends as you want to like your page.

    Host a Giveaway

    A Facebook giveaway is the easiest way to generate leads and grow your following on social media. A Facebook giveaway is one of the only remaining ways to generate leads on social media – the other being paid advertising. Consistent audience engagement and posting high-value content are important on social media.

    Step-by-step on how to run a giveaway on Facebook for your business:

    • Choose a prize
    • Location – allows you to target by location.
    • Gender – allows you to target by gender.
    • Interests – allows you to target by interest.
    • Behaviours – allows you to target past behaviour, such as someone visiting your website.
    • Connections – allows you to target people who already like your page, or who have connections that do.

    Post-Attention-Grabbing Content

    Attention-grabbing content is imperative if you want to grow your business. It’s way harder than it seems. You have to think of what you want to talk about, to whom you are talking, and how it’s the best way to deliver your message. You will need a lot of time then good writers and editors also a content marketing strategy.

    Some tips on how to write grabbing content:

    • Create Great Headlines
    • Hook them up
    • Make your content solve a problem
    • Make it scannable
    • Understand why it’s important for your business and set goals
    • Create a CTA (call-to-action)
    • Edit and proofread on repeat

    Add a Facebook Likes Pop-Up

    If you want your content shared widely around the web, Facebook is the best place to get big results. One of the best ways to reach potential Facebook fans is on your website. After all, your website visitors have already interested in what you have to offer. There are plenty of options for Facebook popup plugins and other software. If you already have a website, then one of the best ways to reach Facebook users is by creating a ‘Like Us On Facebook’ button or pop-up.

    Try Out Facebook Live

    Facebook Live is a feature of the Facebook social network that uses the camera on a computer or mobile device to broadcast real-time video to Facebook. Live broadcasters can decide who on Facebook can see their video and use this content to engage their audience during the moments and events that are important to them.

    • Tap the camera icon to the left of your search bar.
    • Give Facebook access to your camera and microphone when prompted.
    • Switch to ‘Live’ at the bottom of your camera screen.
    • Choose your privacy and posting settings.
    • Write a compelling description.
    • Tag friends, choose your location or add an activity.
    • Set your camera’s orientation.
    • Add lenses, filters, or writing and drawing to your video.
    • Click the blue ‘Start Live Video’ button to start broadcasting.
    • Interact with viewers and commenters.
    • Click ‘Finish’ to end the broadcast.
    • Post your reply and save the video to your camera roll.

    Partner With an Influencer

    Influencer marketing on Facebook starts with a brand identifying a Facebook user with a medium-to-large (and highly engaged) follower base that overlaps with the brand’s target audience. Once the brand and influencer have reached an agreement, the influencer will create a specified number of Facebook posts about the brand’s product. You’ll need to work with your influencers to tailor a campaign to your goals. The type of content an influencer produces should directly tie into your goals.

    There are two ways you can find influencers on Facebook: manually searching your existing Facebook fan base or tapping into tools that will search the entire platform for you.

    Get Tagged by Other Facebook Pages

    Tagging is a great way to reach more people on Facebook. Getting tagged by bigger Facebook pages can help you get more Facebook followers.  Facebook might occasionally think that posts you’ve tagged another business in are considered ‘branded content’ even if they’re not. Collaborate with them and get your page tagged with their Facebook page.

    Use Automation Tools

    Facebook automation software is designed to automatically handle the tedious maintenance of your brand’s Facebook page more efficiently and effectively than even the best social media coordinator could. You’ll need to consider many factors the number of posts you need to schedule and the number of people who manage your social media accounts.

    Some of the best Facebook Automation Tools are:

    • WoopSocial
    • Facebook’s Integrated Scheduler
    • HootSuite
    • Clincher
    • SocialBu

    Engage With Your Community

    Your community is your audience on Facebook, so you have to keep them engaged with your content. Therefore, some of the tips and strategies that you can follow to engage with your community are:

    • When you post any content focus on quality instead of  quantity
    • Post when your fans are online
    • Upload your videos onto Facebook
    • Go live when you need to share some important information
    • Asking questions is a good way to offer your followers a chance to share their thoughts.
    • Boost your top-performing posts that are proven to engage your audience.
    • Besides boosting your top posts, you can also recycle them
    • Learn from other Facebook Pages and see what has been working for them
    • Testing new types of content keep you at the edge of the latest trends
    • Reply to all their comments
    Total Facebook Users in India

    Conclusion

    Facebook is one of the biggest and most popular social media platforms. Over 2.9 billion people use Facebook. Businesses have started adapting to the digital world and nowadays, to be visible, you have to be on social media plus Facebook is the perfect social media platform to be visible for your business. Likes define how you are able to engage your customers with your posts, so following the above tips, you’ll be able to get many likes on Facebook.

    FAQs

    Is making a Facebook Page good for a business?

    Facebook page can help a business a lot, as there is hardly anyone who doesn’t use Facebook, it will help your business get visible in front of other people.

    Who was the founder of Facebook?

    Mark Zuckerberg is the founder of Facebook.

    How many people use Facebook?

    Over 2.9 billion people use Facebook and worldwide it is the most popular social media platform.

  • How Sales Automation Can Help You Boost Revenue?

    We are all undoubtedly aware of all the repetitive tasks and processes inside our sales process. Getting a sale takes a significant amount of work. Salespeople spend a lot of time analyzing what the customer wants, reaching out to them and following up. When the number of prospects or customers increases, calls, meetings, and emails become a nightmare. This is where sales automation comes into play.

    Sales automation manages the repetitive and monotonous activities in the sales process to maintain a smooth and orderly flow of work. With sales automation in place, salespeople will have more time to sell and less time to streamline the work.

    In this guide, let’s dive deeper into what sales automation is and how it can help you increase sales.

    What is Sales Automation?
    How Sales Automation Can Help Your Business Increase Sales?
    Important features of Sales automation:
    Best Practices of Sales Automation

    What is Sales Automation?

    Sales automation is using computer software or AI to automate manual, repetitive and tedious sales processes. This allows salespeople to focus more on revenue-generating activities like forming new relationships and lead nurturing.

    According to a report, many industry leaders are unaware of or have not taken advantage of, the benefits of sales automation, which are spreading across a variety of use cases.

    To capitalize on the increasing potential, sales managers need to align their working practices and their technology platforms to guarantee that salespeople and automation solutions function in unison.

    Early adopters of sales automation routinely report more customer-facing time, improved customer satisfaction, efficiency enhancement of 10 to 15%, and potential revenue uplift of up to 10%.

    How Sales Automation Can Help Your Business Increase Sales?

    Speeds up the Sales Process

    Automation allows the full sales process to be completed quickly and without the possibility of human error. What appears to be a minor miscalculation in sales might result in a significant loss for a company.

    Sales automation delegates all of the endless administrative activities to an automated system that sales agents are requested to execute on a daily, weekly, or monthly basis.

    Increases Efficiency and Profits

    Automation enables salespeople to efficiently use their time and resources that are limited like sales and budget. This means an organic increase in revenue and productivity per employee.

    Here are some of the stats to prove this:

    1. 61% of businesses using automation reported exceeding their revenue targets in 2020.
    2. 44% of sales leaders who exceeded their revenue in 2021 use competitive intelligence and market data.
    3. Companies that implement high-level automation into their sales process generate around 16% more leads than companies that don’t.

    Collects Better and More Accurate Data

    Automating lead capture saves salespeople from having to manually enter leads into their CRM system. It frees them up to spend more time prospecting for new business. This helps you define who your target market is and develop more effective marketing strategies.

    More accurate information also means better data, which leads to better forecasts. Automating and capturing the right sales data for each prospect allows organizations to run reports and forecasts with confidence without micromanagement.

    Identifies High-Quality Prospects Quickly

    Automating the sales process using the right criteria will help your team identify highly qualified prospects from those who are just looking for information. Spending more time on qualified deals means more sales and more revenue.

    61% of businesses leveraging AI-based sales automation reported exceeding their revenue targets in 2020. Lead nurturing automation has increased conversion rates for various brands.

    Provides Customer Behaviour Insights

    You may automatically track and manage your prospects’ and customers’ behaviour as they interact with your business. When you’re ready to make a move, you’ll know more about their personal preferences. This provides you with an advantage when it comes to addressing their requirements and converting them into customers.

    Important Features of Sales Automation

    For sales agents, having more time means generating more sales. Businesses can leverage automation technologies to build a hybrid sales experience which includes both humans and software. Certain duties are done automatically by the software, while others are still overseen by the sales staff. Automation can handle a variety of jobs, including lead management, communication, activity tracking etc.

    Lead identification & qualification

    With the lead management feature, automation allows you to analyze a lead’s behaviour automatically, then arrange, rank, and classify those leads before allocating them to the best sales agent.

    It would take many hours for a human to examine all of that information to qualify a lead. A software program, on the other hand, can do it in minutes. As a result, salespeople have a better-refined list of leads to convert into paying clients.

    Communication

    Email, chatbots, and appointment scheduling software are all examples of communication automation. Salespeople have little time, but our customers want quick responses. Companies can use communication automation to set up an automated method for handling client conversations.

    Customers can still get emails, arrange appointments, and interact with chatbots on the company’s website to discover the right product or service even when everyone at the company is occupied with a task.

    Tracking tasks & activities

    Automation enables you to keep track of emails exchanged, meetings booked, and phone calls made so that everyone knows how far a sales agent has advanced with a prospect.

    Knowing how many stages have been completed and how many remains ensures that the process is uniform and repeatable. Furthermore, by automating activity tracking, sales agents are relieved of the need to manually log their actions.


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    Best Practices of Sales Automation

    Don’t automate only for the sake of automating. Design an automation strategy specific to your business use case. Examine your processes and workflows to see where automation might boost efficiency. To keep everyone responsible, create an executable plan with trackers and milestones. The effect of automation becomes plain and actionable in this manner.

    Once you’ve identified the ineffective aspects of your sales process, you’ll be able to see which sections require automation. It is now time to identify your goals. Set explicit and quantifiable goals for what you hope to accomplish with automation.

    Create a systematic and repeatable method for reviewing, analysing, and selecting automation possibilities to grow sales automation. Create standards that qualify as a suitable candidate for automation, as well as a mechanism for analysing time and money expenditure vs. return on investment.

    Clearly explain automation goals and plans throughout the company, and identify individuals or departments who will be required to implement new techniques.

    FAQs

    How does automation increase revenue?

    Automation will help your sales team focus on closing sales as most of the repetitive tasks will be performed by an automation tool.

    How sales office automation software can help in sales analysis?

    Sales office automation can help you eliminate repetitive tasks so that your team can focus on closing sales.

    How do I automate my sales?

    Schedule appointments, automate your email follow-ups and automate your lead list building.