One of the biggest employers in the US, Amazon, is getting ready for a significant change in the way it manages its warehouses. Roughly over the next ten years, the firm plans to replace roughly half a million jobs with robots, according to internal documents and interviews that The New York Times examined.
With about 1.2 million workers, Amazon’s U.S. workforce has grown quickly, but the company thinks technology might save it from adding more than 160,000 more people by 2027. It is anticipated that the business will save roughly 30 cents for each item it processes. According to executives, Amazon could handle twice as many products by 2033 with robotic systems without having to hire a lot more workers.
Amazon Planning to Deploy it in its Warehouses
In warehouses built for lightning-fast deliveries, where robots do the majority of the hard lifting, packing, and transferring of items, the company is exploring this strategy. As an illustration, Amazon’s Shreveport, Louisiana, warehouse is already using about 1,000 robots, which enables it to run with 25% fewer employees than it would require in the absence of automation. By 2027, plans are underway to replicate this strategy in 40 more facilities, including an older building in Stone Mountain, Georgia, and a large warehouse in Virginia Beach.
At Amazon, robotics are frequently referred to as “cobots” to imply cooperation with people rather than complete replacement. In order to control impressions in communities where employment may be lost, the corporation has also thought about referring to it as “advanced technology” rather than “automation” or “AI” in public conversations.
Move will Create New Pool of Job Opportunities: Amazon
According to Amazon, rather than merely replacing current professions, robots are supposed to generate new, better-paying technical occupations like robotics technicians. Over 160 employees at Shreveport are paid at least $24.45 per hour as robotics technicians, while other warehouse workers make about $19.50. To prepare employees for these future positions, the business also offers apprenticeship programmes in mechatronics.
However, because Amazon warehouses employ a large number of Black workers, experts caution that the shift to robotics could disproportionately damage communities of colour and blue-collar workers. Although the corporation has stated that it does not intend to lay off employees, automation and attrition may eventually result in fewer employees at some sites.
To put it briefly, Amazon is utilising robots to increase productivity and reduce costs as it moves towards a fully automated future. This raises significant concerns about the future of traditional warehouse work and the people who depend on it, even while it might lead to the creation of new technical positions.
Quick Shots
•Amazon
aims to replace over 500,000 jobs with robots by 2033.
•“Cobots”
designed to work alongside humans rather than fully replace them.
•Amazon
offers apprenticeships in mechatronics to prepare employees for new roles.
•Goal is to double warehouse
processing capacity by 2033 while controlling costs.
You might have heard about various blue-chip companies and their founders like Mark Zuckerberg or Larry Page who have created revolution just by writing code. These guys have achieved really phenomenal things but today we’re not going to talk about them or their hard work to success.
Today, we are going to talk about those people who cannot write code but have innovative ideas in technology. You no longer need to write code to launch your apps, websites, or startups. There are several no-code automation tools available in Google that will allow you to automate processes simply by the drag and drop feature.
Though automation tools make the job easier, flawless and less time-consuming, in a lot of cases, these tools were based on coding which is often a difficult and complex skill to master.
Mastering this skill isn’t a matter of days or hours but requires consistent time, effort, and hard work which is often made working on tools, not very feasible for every stratum of developers. However, with the development of low codeno-code automation tools, that dilemma is sorted.
Now, it is possible for every tech enthusiast, be it a programming geek or a newbie, to develop their own app, websites, or startups. These low code no-code automation toolsare making everyone’s lives way easier by reducing their work and creating automated workflows. But first, let’s dive deep into what exactly these automation tools are!
What are No Code Automation Tools?
The no-code automation tools are software that helps in creating automatic testing tasks in certain software. These tools work with the least human interaction.
Once an automated task is set, the tools automatically work according to that, whenever a certain trigger is activated. This is calledtest automation, which is carrying out various software testing activities, without manually doing them, in order to achieve greater efficiency and speed. Similarly, codeless automation tools help in the codeless automation process.
In this, one can easily automate their testswithout the use of any code. Just by using a few drag and drop features, the earlier complex process becomes a lot appealing and quick! It helps various team members, in creating stable test automation without any need of writing long codes.
These tools are being in demand because of the ease they provide, the amount of competition when it comes to them is also very high. The requirement is to be the best in the business. So, this is a list of the best low-code no-code automation tools.
testRigor is a way for non-technical users to build end-to-end test automation using plain English. Because the tests are executed from those plain-English plain text specifications the way a human would execute those they are as stable as the specification itself. testRigor allows users to build tests spanning desktop web testing, native mobile testing, API testing, email testing, and SMS testing for 2FA all in one test using just plain English. Of course, testRigor also has a test recorder to allow users to record their actions to speed up test creation. And, on top of that, there is a way to group actions and give those actions names for reusability purposes. This allows testRigor customers to build terminology matching their own one and start copy-pasting their test cases to make them executable out of the box.
Features of testRigor
The Intelligent Test Generation feature uses machine learning algorithms to let testRigor automatically generate test cases based on application behavior and usage patterns.
testRigor’s Scriptless Automation feature eliminated the need for complex scripting by facilitating a user-friendly interface.
With the Adaptive Regression Testing approach, testRigor identifies the application areas impacted by changes and automatically adjusts test coverage.
The platform uses the Advanced Detect Analysis feature to analyze test results and identify defect patterns.
It can be integrated with several test case management systems, ticketing systems, CI platforms, infrastructure providers, etc.
testRigor supports web testing on mobile and desktop across over 3,000 combinations of devices and browsers on many operating systems.
How testRigor Generates Tests For You
Pros
Utilizes AI for automated test creation and maintenance.
Offers continuous testing capabilities for rapid feedback.
Quickly generates test cases, saving time and effort.
Scales easily across projects, applications, and teams.
Cons
Supports specific frameworks, limiting compatibility.
May face challenges with highly complex applications.
Integrating with certain tools may require effort.
Advanced customizations may have limitations.
testRigor Pricing Plans
Plan
Price
Public
Free
Private
From $900 / month
Enterprise
Custom Pricing
Katalon Studio
Website
Katalon.com
Rating
4.4 out of 5
Free Trial
Available
Platforms supported
Web
Best For
Modern, comprehensive quality management platform
Katalon Studio
Katalon Studio is an all-in-one integrated solution that contains powerful features to generate automated tests easily for all the platforms, regardless of any application complexity. It has an integrated and comprehensive set of features for regulating test steps to generating scripts, reporting test results, and a lot more.
It has been trusted by a wide variety of consumers and has proved to be one of the top no-code automation tools. It was also the 2020 customer’s choice in software test automation.
It helps in providing a codeless experience for beginners and provides infinite testing extensions for experienced professionals. It lets testers who lack the required programming skills with templates for workflow and customization of the interface. The prime goal of the tool is to make automation accessible to everyone.
Features of Katalon Studio
Katalon Studio’s Smart Execution feature enables a smart wait function, letting the execution process automatically wait until the web page is loaded before moving to the next automation step.
Desktop App Testing feature extends the test coverage apart from the web, API, and mobile testing while supporting Selenium-based test automation for UI on Windows 10.
Test Artifacts Sharing feature helps users expand test project management and collaboration by supporting exporting test artifacts and importing them to another project.
The private Plugin feature allows users to design and develop and share their private plugins across their team’s internal system.
With Test Suite Collection Reports, Katalon Studio facilitates better test case management by grouping existing test suite collections for better control and execution processes.
SSL Client Certificate feature allows users to bypass the certificate validation and continue testing with the tool with no restrictive network policy.
Pros
No need for complex configuration and codes.
Provides analytics using dashboards and Reports.
Provides frequent updates to help in software enhancement.
Very responsive forum, that helps in clearing all the queries.
Even non-quality testers can use and manage the application.
Seamless integration with modern tools.
Cons
Sometimes it becomes difficult to troubleshoot errors.
Sometimes difficult to debug.
No, compile-time error check.
The design isn’t very intuitive.
Katalon Studio Pricing Plans
Plan
Yearly Price
Monthly Price
Free
$0/month
$0/month
Premium
Starting from $167/month
Starting from $208/month
Ultimate
Custom pricing
Custom pricing
Perfecto
Website
www.perfecto.io
Rating
4.5 out of 5
Free Trial
Available
Platforms supported
Web, Android, iPhone/iPad
Best For
Automated testing solution for web and mobile applications
Perfecto
Perfecto is a leading testing platform for web and mobile apps. Its cloud-based solution help in boosting test coverage by accelerating testing. It is an all-in-one platform that does the job from creation to execution, proving itself a reliable unified platform.
Top niche companies rely on perfecto for optimal end-user experiences through a cloud-based test environment. It is a strong enterprise choice, with a lot of improved testing techniques and high-level performance test execution with enterprise-level security. Its top verticals include banking, healthcare, finance, retail, tech, media, and a lot more.
Features of Perfecto
Script Editor feature allows the interface to design the test scripts for test automation and perform test automation activities using many commands (keywords) and methods.
The keyboard and Mouse Recorder feature enables users to generate executable files. In addition, the recorder can memorize the active windows and activate them during the playback.
The platform’s Launcher feature enables users to launch files or applications, such as the website URL, programs, documents, etc.
With the Scheduler feature, users can schedule any programs to execute for a predefined time.
The Codeless Automation feature allows users to do scripting based on configuration changes using a drag-and-drop functionality.
Perfecto’s Remote Device Access feature streamlines the debugging of iOS mobile apps on ideal devices under specific environmental or experimental conditions.
Perfecto Scriptless Test Automation for Web & Mobile Apps
Pros
It has AI-driven test maintenance ability.
Dashboard for providing reports and analytics.
It is a product that is customizable to any extent.
It meets all of the organization’s needs for mobile and web testing.
Helps in getting faster feedback between QA and Developers.
Test reusability is possible.
Cons
Provides full functionality on site but sometimes this may be limited on android and iOS devices.
The License model is a bit expensive.
Sometimes it becomes hard to replicate errors on devices that are received on the cloud.
It Does not provides a direct report on test coverage. It just provides the no. of test cases passed and failed.
Continuous testing platform for functional & API automation
AccelQ
AccelQ is a cloud-based test automation tool that works efficiently to automate API and web testing, to achieve continuous testing for enterprises. It helps in building better quality software and in accelerating the entire quality chain.
This tool provides the quality to handle the most complex automation processes with absolutely no coding. AccelQ has Quality Driven Development (QCD), which helps in implementing quality and agile life cycle approach and implements various tests into end to end automated process. It also comes with the power of predictive analytics, which helps in getting an insight into abundant aspects.
Features of AccelQ
The Codeless Script feature enables AccelQ to automate users’ scripts using in-built commands and building blocks.
The Data Type feature of AccelQ represents a domain-specific data item having a defined classification structure that helps generate test cases with all permutations.
The platform’s Data List feature allows users to create a list with a specific name and use it when assigning value to a particular scenario.
Visualization using the Universe feature lets users view all the entities and connections in one picture.
CI/CD Integration feature supports the platform’s CI/CD integrations with Azure CI/CD pipeline, TeamCity, and defect tracking tools.
The Self-Healing Automated Test Runs feature enables a reliable test execution by intelligently adapting to unexpected changes in the application.
Pros
Easy to use and setup.
Simple English statements and commands.
Almost no scripting/code expertise is required.
AI-based test automation.
Expertise level test support for web, API, Database and a lot more.
Many reusable functions and statements help in finding the perfect fit for automation on various platforms.
Functional UI Test Automation with Intelligent Test Design.
Ranorex
Ranorex is an all-in-one tool for UI test automation that performs end-to-end testing on various platforms including web, mobile platforms, desktop, etc. Ranorex brings the best of both worlds for anyone dreaming of a suitable automation tool.
Not only is it beginners friendly, as it has a click-and-go interface but it is equally powerful for experts, providing full IDE, and integration with CI/CD tools as well. It is a perfect option for anyone willing to have quality software.
Features of Ranorex
The Ranorex Spy feature helps users analyze the UI elements of their desktop, web, and mobile application.
The platform’s Code Editor enables users to create flexible test automation scripts with standard programming languages.
Its Action Record feature can easily record and replay test automation workflows.
Web and Mobile Test Command Center is perfect for creating, configuring, and managing web and mobile endpoints and environments.
Ranorex’s Remote Testing feature allows users to simultaneously run remote desktop tests in different environments, using different system configurations and operating environments.
The Customizable Test Reports feature can help analyze test runs to identify defects with an XML-based test run report.
Pros
It has a feature of cross-browser testing.
Highly helpful in creating and executing mobile tests for both android and iOS.
They offer free webinars as well, which is quite helpful.
It has everything a quality assurance engineer would need.
Cons
Sometimes it becomes difficult to identify why a step failed.
Not compatible with Mac
Performance becomes slow while recording that makes entering data difficult.
The software is a bit fussy and sometimes becomes frustrating to use.
Automating workflows and connecting apps without coding
Zapier
Zapier is at the forefront of the no-code automation revolution, offering a dynamic platform that seamlessly connects different applications. With its user-friendly interface and “Zaps,” users can effortlessly build intricate workflows that trigger actions across various tools and platforms. From automating data transfers between apps to orchestrating complex multi-step processes, Zapier empowers individuals and businesses to enhance efficiency and productivity without the need for coding expertise. It’s a game-changer for those seeking to streamline tasks, optimize workflows, and tap into the power of automation, regardless of their technical background.
Features of Zapier
Multi-Step Zaps allow users to create workflows that can perform multiple actions from a single trigger. In addition, it allows adding more steps to any Zao at any time.
With the Paths feature, users can access a smarter way to build conditional workflows. Paths let a single Zap do different tasks when building on multi-step Zaps.
Zapier Filter feature, users can ensure that each Zap runs according to pre-specified criteria, such as filtering out errors or passing through the highest-value leads.
The platform’s Schedule feature allows users to schedule their Zaps to run whenever it’s right for them.
The Formatter feature allows users to automatically format their text, dates, currency, and more into their preferred format.
Webhooks feature lets users receive data from any service or send requests to URLs without writing codes or running servers.
How To Use Zapier
Pros
Enables automation and integration without coding.
Integrates with hundreds of popular apps and services.
Intuitive setup and configuration for creating Zaps.
Automates repetitive tasks, saving time and effort.
Streamlines processes, reducing manual errors and data entry.
Cons
Complex workflows might require more advanced tools.
Relies on an internet connection for Zaps to function effectively.
Understanding Zaps and integrations might require a learning curve for new users.
airSlate is a pioneering no-code automation tool specially built for business needs. airSlate helps users with both, Robotic Process Automation and Document Process Automation, to create complex workflows without any third party software or integrations.
Through intuitive “Bots,” it automates workflows, document processes, and e-signature management without coding. Its visual interface enables users to design workflows effortlessly, optimizing tasks from HR processes to customer onboarding. Moreover, it offers industry standard security compliance, for all the sensitive information you have to deal with.
By bridging simplicity and efficiency, airSlate democratizes automation, allowing diverse professionals to enhance productivity and accuracy in their daily operations.
Features Offered by airSlate
airSlate allows users to create templates and HTML forms along with negotiating contract and document eSignatures.
With the help of over 50 bots, you can generate pre filled documents and also route conditional workflows, with reminders and notifications.
airSlate also automatically extracts data and updates records while also allowing users to integrate with a CRM or cloud.
The workflow automation deployment is extremely quick and seamless with airSlate without any code.
airSlate offers HIPAA and GDPR security compliance with PCI DSS certification.
Pros
The platform’s interface is easy to use and navigate.
airSlate facilitates several fantastic bots, which increases the platform’s functionality.
This low-code automation tool offers a free trial.
It facilitates real-time exporting to Google Sheets.
Cons
Sometimes, bots fail, which hampers automation.
The platform needs to provide an easier mass export of flow data.
Field mapping to Salesforce is precise but sometimes can be a bit fidgety.
Fillable fields in PDFs are not organized properly.
airSlate Pricing Plans
Plan
Yearly Price
Starter
$19/month
Standard
$79/month
Enterprise
$399/month
Automation Suite
$799/month
Airtable
Website
www.airtable.com
Rating
4.7 out of 5
Free Trial
Available
Platforms supported
Web, Android, iPhone/iPad
Best For
Organizing and collaborating on data in a flexible and customizable way
Airtable
Airtable redefines data management with its user-friendly no-code automation platform. Through customizable databases and intuitive workflows, users can automate tasks, notifications, and updates, enhancing productivity and collaboration.
From project management and content planning to customer relationship tracking, Airtable adapts to various use cases. Users can automate notifications, data updates, and task assignments, streamlining processes and minimizing human errors.
By merging simplicity with powerful automation, Airtable empowers individuals and teams to optimize data organization and decision-making without the need for coding expertise.
Features of Airtable
Interface Designer feature enables any user, at any technical skill level, to build and share custom interfaces without codes.
Airtable’s View feature helps users transform their data into actionable views in the forms of list view, timeline, kanban, calendar, grid, gallery, and form.
Airtable automation can help streamline how business teams get work done and cut out clutter by automating processes.
The platform’s Sync feature syncs data across teams and tables to execute workflows quickly and update teams in real time.
Airtable’s Reporting feature allows users to leverage the tool’s flexible UI to group and sort their data as per their preference to show progress.
How to Use Airtable & Getting Started Tutorial
Pros
The platform lets users organize, connect, and share critical business information.
Airtable allows uploading content from one location and downloading from another simultaneously.
It enables enterprise-grade deployment, data governance, and security.
The automatizations of the tasks via AIrtable are very responsive.
Cons
It doesn’t allow typing extended sentences in one box.
The learning curve is moderate as users find fixing the tool’s settings difficult.
Airtable doesn’t offer offline support.
Sometimes, it doesn’t preload the title or email address into the surveys.
Turning your spreadsheet data into powerful databases without coding
Actiondesk
Actiondesk redefines data management as a no-code automation tool that transforms static spreadsheets into dynamic databases. With a user-friendly interface, it empowers users to connect data sources, automate updates, and create real-time dashboards for informed decision-making. By democratizing data automation, Actiondesk enables professionals to leverage data without coding, enhancing efficiency and collaboration in various business scenarios.
Features of Actiondesk
With Centralized Data Management, users can automatically bring all their data sources into one unified platform.
The Data Transformation feature enables users to benefit from the data engineers’ expertise to reshape their data for better insights.
With the Comprehensive Dashboards feature, the platform automatically constructs a dashboard that users can use to monitor their metrics.
Actiondesk’s Customizable Views enable users to customize how data is displayed.
With the Complex Calculations feature, users at any technical level can conduct complex computations.
Pros
Users can import data from multiple sources and organize it into a single cloud-based spreadsheet.
It’s an intuitive automation platform that enables easy tests, analysis, and live access to SQL data.
With its easy data table reading capabilities, users don’t need external development assistance.
Actiondesk facilitates powerful spreadsheet functionalities and automatic data refresh.
Cons
Actiondesk stores users’ data temporarily while they work and view spreadsheets.
The learning curve can be difficult for users who are not familiar with databases.
The platform should come up with more advanced graphs, charts, and other visualizations.
Autodesk’s pricing plans are on the more expensive side than its competitors.
Actiondesk Pricing Plans
Plan
Yearly Price
Basic plan
Starts at $150/month
Growth plan
Starts at $600/month
Enterprise
Custom Pricing
Decisions
Website
Decisions.com
Rating
4.4 out of 5
Free Trial
Not Available
Platforms supported
Web
Best For
Automating and optimizing business processes
Decisions
Decisions emerges as a transformative force in the realm of no-code automation tools, reshaping how businesses streamline and optimize their processes. Decisions empowers users to automate complex workflows and business processes without the need for coding expertise.
By offering a user-friendly interface, it enables professionals to automate tasks without coding. Seamless integration capabilities ensure smooth data flow, enhancing efficiency and reducing errors. From employee onboarding to customer service, Decisions accelerates business by making automation accessible and efficient.
Features of Decisions
The platform’s Rules Engine can process billions of rules every hour and manage them with a single visual interface.
With Workflow Manager, users can make tasks faster and more effective, from simple approvals to complex data manipulations.
Decisions deploy Mining Agents feature to process mining agents across a company for sequencing and prioritizing its improvement efforts.
Its Integration feature makes it easier for businesses to unify their operations by connecting disparate systems, enforcing data integrity, and standardizing models.
Interface Designers feature allows users to make forms, reports, and dashboards to boost their performance at every level.
Pros
Decisions facilitate excellent documentation, weekly webinars, and events to help users progress quickly.
Even users with no technical background can easily use the platform.
The platform provides excellent customer support.
Decisions allow users to enhance the designs of their forms by using a custom stylesheet.
Cons
When users design flows, they run into steps with no description.
Users sometimes face difficulty when finding a specific functionality that could fit their needs.
The platform’s reports and dashboards are not intuitive.
Users can’t edit the running instance and restart the workflow from the failed step.
In the realm of no-code automation, the array of choices is ample, and the list above encapsulates the finest offerings that can significantly enhance your work processes. These automation tools stand as game-changers, and the true marvel lies in their codeless nature. Embracing these tools can elevate your software development journey, infusing it with quality, efficiency, and a touch of enjoyment. As you navigate the path of crafting remarkable solutions, these tools become invaluable allies, rendering your work both seamless and exhilarating. The world of coding-free automation is here to stay, transforming the landscape of productivity, perfection, and peace of mind.
FAQ
What’s the difference between low-code and no-code tools?
Low-code tools offer a balance between custom coding and no-coding simplicity, allowing users to add more custom logic if needed. No-code tools, on the other hand, focus entirely on providing automation capabilities without any coding requirement.
Why use low-code no-code automation tools?
They empower non-developers to create applications and automate processes quickly, enhancing efficiency and innovation.
Will no-code automation toolreplace software developers?
No, they complement developers by enabling them to focus on complex tasks while allowing non-developers to handle simpler projects.
What are the top no-code automation tools?
We have mentioned some of them in the given article. The top no-code automation tools are as follows: testRigor,Katalon Studio, Perfecto, AccelQ, Zapier, airSlate, Airtable,and Ranorex.
What types of tasks can be automated with these tools?
You can automate tasks like data entry, report generation, email notifications, workflow approvals, customer interactions, and more. These tools enable you to optimize routine processes and focus on higher-value tasks.
Who can benefit from these tools?
These tools benefit a wide range of users, including business professionals, marketers, project managers, and entrepreneurs, by enabling them to automate tasks, streamline processes, and create applications tailored to their needs.
Is no-code the future?
No-code is a significant trend, simplifying technology adoption, but coding will still have a vital role in advanced development.
Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by Amdocs.
With a technologically advanced and competitive corporate sector, almost every company looks forward to transforming its business communication and IT structure. Cloud-migrated, digitized, and automated companies leveraging innovative technologies tend to have better operational efficiency and productivity.
Enterprises can find several platforms to access innovative solutions, including 5G, communication tools, digitization, cloud migration, and automation solutions. One such platform is Amdocs. It is a software and services provider that enables customers’ digital and network transformation via innovative solutions, expertise, and intelligent operations.
Let’s dig in for more details about Amdocs, from its founders, mission, and startup story to investments, products, competitors, and more.
Amdocs is a multinational corporation specializing in innovative software and services for media, communication, financial service providers, and digital enterprises. The company unlocks customers’ innovative potential and empowers them to transform their boldest ideas into reality by accelerating their migration to the cloud, digitalizing and automating their operations, differentiating in the 5G era, and providing end users with the next-generation communication and media experiences.
Amdocs has a global presence with 53 offices located in the United States, Israel, India, Switzerland, the United Kingdom, Ireland, and other areas. It serves billions of consumers worldwide through its relationships with 600+ content creators and 350+ communications & media providers across 85+ countries.
Amdocs – Founders and Team
Avinoam Naor, Boaz Dotan, and Morris Kahn are the founders of Amdocs.
Avinoam Naor
Avinoam Naor earned a bachelor’s degree in Computer Science at Technion. He was one of the Amdocs founders and was its President and CEO from 1995 to 2002.
Avinoam Naor – Co-founder, Amdocs
Boaz Dotan
Boaz Dotan graduated from Tel Aviv University. He is the co-founder of Amdocs, and in 1982, he was appointed the company’s first President and CEO. Currently, he is a board member at Retalix Ltd and a partner at AfterDox.
Boaz Dotan – Co-founder, Amdocs
Morris Kahn
Morris Kahn is an Israeli entrepreneur. In addition to Amdocs, he founded Golden Pages Israel, the Aurec Group, Coral World, and a few more companies.
Morris Kahn – Co-founder, Amdocs
Shuky Sheffer is the CEO, and Tamar Rapaport-Dagin is the CFO & COO of Amdocs. Presently, it works with a global team of over 31,000 employees.
Amdocs – Startup Story
In 1982, Amdocs was founded in Israel as an offshoot of Golden Pages- the phone directory company owned by the Aurec Group, which Morris Kahn headed. Boaz Dotan was appointed as the company’s first President and CEO. Morris, along with others at Golden Pages, developed a billing software program for phone directory companies. He and Boaz incorporated Aurec Information & Directory Systems for marketing the product.
50 percent ownership of Aurec Information & Directory Systems was acquired by Southwestern Bell Corporation in 1985, and its name was changed to Amdocs. Within two years, the Aurec Group sold Amdocs’ remaining holdings for approximately $1 billion.
Amdocs diversify for the first time between 1990 and 1995 by expanding first into the wireline telephony arena and then the mobile space. In June 1988, it went public on the New York Stock Exchange and moved to the NASDAQ Global Select Market in 2014.
In 1999, Amdocs entered the managed services space and entered many different markets by acquiring multiple companies.
Amdocs – Mission and Vision
Amdocs aims to enrich lives and progress society with creativity and technology.
Amdocs – Business Model
5G, Automation, B2B Portfolio, Cloud, Digital, Media, and Financial Services form Amdocs’s core business, which has been expanded through several acquisitions and partnerships. The company’s technology, design-led approach, and expertise help service providers accelerate their journey to the cloud, deploy and manage existing and next-generation networks, improve their entertainment offerings, and service customers across multiple channels.
Moreover, Amdocs sometimes engages third-party vendors and system integrators to provide complimentary products and services, including hardware and software.
Amdocs provides multiple products and services, and these are:
Amdocs Customer Experience Suite
Amdocs Digital Brands Suite
Catalog Management
Amdocs Subscription Marketplace
Commerce & Care
IoT
Monetization
Amdocs Network
Network & Service Automation
Network Deployment & Optimization
OTT & Digital Subscription
Amdocs Microservices Management Platform
Amdocs Consulting Services
Amdocs Low-Code Experience Platform
AmdocsContent Mangement Services
Amdocs Operations Services
Amdocs Delivery Services
Amdocs Mobile Network Services
Amdocs Systems Integration Services
Amdocs Quality Engineering Services
Amdocs – Challenged Faced
In early 2000, a counterintelligence investigation was conducted by federal agencies to determine whether Israel was using Amdocs to eavesdrop on U.S. government communications. But no evidence was found in the inquiry.
Moreover, as per Spy Cables, in 2009, the South African State Security Agency suspected Amdocs of being used by Mossad to spy on South African citizens by tapping their mobile phones to collect information.
Amdocs – Funding and Investments
Amdocs has undertaken 1 funding round, i.e., Post-IP Equity Round, on January 1, 2023. Moreover, the company has made the following 10 investments:
Amdocs created a subsidiary named ‘Vector Creations Limited’ in 2016.
You’re touched by Amdocs when…
Amdocs – Patents and Trademarks
Amdocs’ intellectual property includes 3 registered patents, primarily categorized into the ‘Computing; Calculating’ class.
Amdocs – Growth
Amdocs’ estimated annual revenue in 2022 is $4.3 billion ($101,736 per employee). In January 2022, its valuation stood at $9.4 billion. Moreover, the monthly website visit grew by -4.8%, with 548,432 visits.
Amdocs – Partners
Amdocs has 175 partners, of which 159 are technology partners, and 16 are channel partners. Some of them are:
Hewlett Packard
Amazon Web Service
Google Cloud
Microsoft Azure
Creatio
Amdocs eSIM
CommBox
Perx
PayFast
TechSee
Continual
vHive
NCTC
Zixi
Amdocs – Awards and Achievements
Amdocs received many prestigious awards:
TWO Coveted Leading Lights 2021 awards for Outstanding Digital Enablement Vendor and Innovative Hybrid Networking Strategy.
Amdocs + Airtel won TM Forum’s Excellence Award in the ‘Customer Experience and Trust’ category.
The Carbon Disclosure Project recognized Amdocs as a sustainable leader.
Amdocs Media’s MarketONE platform won Media Excellent Award in the ‘Payment/Crypto/Commerce category.’
Amdocs is a multinational corporation specializing in innovative software and services for media, communication, financial service providers, and digital enterprises.
Who are the founders of Amdocs?
Avinoam Naor, Boaz Dotan, and Morris Kahn founded Amdocs in 1982.
Ecommerce has flourished rapidly in recent years. The pandemic further enhanced it as people had to shop online during lockdown periods.
Along with the latest technologies and refinements in the industry, Ecommerce itself has experienced crucial modifications. And this is, to be honest, just the beginning.
A recent survey found that 76% of online buyers purchased on websites outside their home nations. It indicates more Ecommerce companies will develop on a global scale.
By the year 2026, revenue in the Ecommerce market is predicted to reach $6.43 trillion in revenue. But the rapidly growing Ecommerce market is developing just as quickly as it’s extending. And because of rapid invention and creation in this space, the future’s Ecommerce landscape could look extensively different from the existing one.
We cannot predict the future accurately, but there are some indicative signs of what can follow. Some trends for the forthcoming years are already part of our daily lives, but they will evolve and become stronger. Others are nearly on the brink of becoming a reality, and some will likely need time to settle down, but it is better to stay prepared. Some of the trends are:
1. Projection of Revenue
Nothing is more effective than starting with data and statistics to discuss the future of Ecommerce.
The expected global Ecommerce market revenue will be $3.61 trillion in 2022. According to projections, this amount will increase by 12.25% over the following years, reaching about $6.43 trillion by 2027.
Also, the predicted global retail Ecommerce market revenue will be $5.7 trillion in 2022. This amount will increase by 56% over the next years, attaining about $8.1 trillion by 2026.
2. Drones for Delivery
Amazon’s drone delivery
Without a doubt, delivery drones will play an important role in Ecommerce in the future. And it appears to be approaching fast.
Drone deliveries are in testing in many industries, including the food industry. Delivery drones are capable of shipping on various scales without the involvement of humans.
3. Multichannel experience
Nike multichannel demonstration
Offering a multichannel experience (also known as omnichannel) for the customer is crucial and is a growing trend. This will be standard procedure in the future of Ecommerce.
Although statistics indicate that more people are using online services, physical retail will still be around because it is convenient and not just an option. The client responds in what initially appears to be the simple and most logical way.
4. Diverse payment options
Myntra providing diverse payment options
In the line with talking about trends in Ecommerce, another strong trend in Ecommerce is to give different payment choices to the customer, especially speedy payments, making the checkout process more comfortable and more agile. As the pandemic taught us, it is important to set up accepting payments online. Online payments provide customers with the flexibility to pay from anywhere and at any time.
5. Rising mobile commerce
Mcommerce sales have doubled in 2022 since 2019 and are projected to reach $710 Bn in 2025
Mobile commerce, which already accounts for more than 70% of online retail, will undoubtedly continue to grow in the years to come.
In the United States, expected mobile retail commerce sales are $430 billion in 2022. By 2025, it is to account for 10% or more of all retail sales in the US.
6. Personalized experience
Amazon using browsing history for personalised experience
Customization of the experience will be essential in many ways for Ecommerce in the future as customers value personalized and customized services more and more.
Online retailers have a recommendation system that suggests comparable and closely related products for each customer to purchase in the intelligent shop windows.
7. Visible stimulus
We are currently in a highly visual phase, and as technology develops, the influence of visual and visible stimuli on decision-making during purchases will increase.
The benefit is the ability to inspect a product from various angles using a VR headset, whether inside or outside. It is unquestionably much more impressive and realistic-looking than viewing 2D images virtually.
8. Automated service
Automatic attendance systems, like chatbots, are already widely used but will become even more common in Ecommerce. The machines can learn what the customer needs. They can interact with the customer quickly and assertively by implementing specific keywords and even using artificial intelligence.
Automation contributes to business growth by saving time, increasing sales, and making marketing effective.
9. Social responsibility and Sustainability
Adidas’ participation in Sustainability
Customers are becoming more concerned with and appreciative of businesses that value sustainable consumption and uphold social responsibility.
Hence numerous large corporations are working to reduce the use of harmful materials like plastic and the use of natural resources with awareness. Additionally, they make investments in environmentally friendly practices like planting trees.
Another emerging trend is support for social causes, such as giving to NGOs. Companies connect to social projects, and customers can opt for an action for which a part of the payment goes to a donation. Many businesses have already used the service and obtained a higher retention and conversion rate, proving that the customers approve of this type of conduct.
10. Voice commerce and audio search
Voice technology is developing very quickly. They are already a part of daily commerce’s operations and are likely to be present in the next generation of online shopping.
The fastest-growing sales channel in the US is voice commerce, also known as voice shopping. Voice assistants like Google Assistant, Siri, and Alexa are in use for shopping. This trend will quickly roll out to other nations.
Customers frequently enter search engines like Google and Yahoo and conduct voice searches for goods abroad and here.
Forecasts indicate that by 2024, there will be more digital voice assistants than people on the planet (8.4 billion units).
Conclusion
Long-term technological and infrastructure developments suggest that Ecommerce will continue to grow more vibrant and scalable. It’s critical to stay up to date and be prepared to deal with the challenges caused by changes in Ecommerce. However, by following the trends described here, somebody surely will be on the right track to success.
FAQs
Is Ecommerce growing as we expected it to?
Yes, the Ecommerce market is rapidly growing and is developing just as quickly as it’s extending. By the year 2026, revenue in the Ecommerce market is predicted to reach $6.43 trillion in revenue.
What are some of the trends of Ecommerce?
Some of the trends of Ecommerce are:
Projection of Revenue
Drones for Delivery
Multichannel experience
Diverse payment options
Rising mobile commerce
Personalized experience
Visible stimulus
Automated service
Social responsibility and Sustainability
Voice commerce and audio search
Which Ecommerce type is the most successful?
The B2C is the most successful Ecommerce type. You can sell your products directly to diverse customers and make a good profit.
Marketing has always been one of the prime factors of any business. If it is done properly, it can take your business and you to the top of the success pyramid. One of the popular ways of marketing in this world is through Email marketing. Email marketing is creating a strategy to connect with your audience in a more personal way. To be specific, it is all about going to your potential customer’s inboxes and urge them to check out your products and services and turn into your actual customers.
There’s a new player that has entered the email-marketing game: SendFox. SendFox belongs to the Sumo family of tools, an inexpensive and simple email marketing platform tailored for content creators. Email marketing can prove to be a costly aspect of your business. There are so many different email marketing options out there. In this article, we will talk about SendFox, its features and pricing and if it is worth your money or not. So let’s get started.
Simply put, SendFox is an email marketing solution that allows you to send mass emails to your subscribers. You can create lists of your contacts and send out emails tailored to their interests. It allows you to build, schedule, and automate your email marketing process with unlimited personalized templates that will engage users. More than 20,000 customers use SendFox as their go-to, to send millions of emails and measure their results every month. The emails that you send are customised and their main aim is to turn your potential customer into your actual loyal customers.
SendFox – Features
SendFox – Login
SendFox has already revealed that it is not trying to compete with different email-marketing platforms like MailChimp, ConvertKit, Aweber and others. when it comes to its features. Instead, SendFox focuses on what truly matters most: content and growing your list. Some of its features make it stand out in the crowd of email marketing tools.
Interface
SendFox’s interface is clean and easy to navigate. Unlike MailChimp and ConvertKit, whose interfaces might be overwhelming to someone who is new to email marketing, SendFox only has 5 links that you can use to do a variety of actions. You need not waste time with a multitude of options and be distracted. Its seamless interface makes for a pleasant experience.
Automation
SendFox allows you to automate your email marketing process
Though simple in design, you can get everything you want from an email service provider with SendFox. SendFox can help you automate your email process. When someone joins a specific list, you can send them a customized email. If they interact with your email, you can easily add them to another list and continue to send automated emails. You can also create a series of emails to send at frequent intervals. For instance, if someone signs up on your website, you can begin sending that user a series of onboarding emails over the span of a few weeks.
Multiple Domains In One Account
One of SendFox’s stand-out features is its ability to send emails from any number of domains. You can use lists from a different domain as well as your own. Each of the email and automated campaigns can be sent from whichever email you specify as well as validated those domains. This can be a lot cheaper than having multiple email marketing accounts with drip marketing and automation.
Landing pages
The other feature of SendFox worth mentioning is its ability to create landing forms and pages. For instance, if you are a content creator exclusively on YouTube or Instagram, you may not have a website. This might be an issue if you want to grow your email list. However, with SendFox you can simply create a landing page that is branded entirely for you. You can gather leads by using embeddable forms from SendFox which are completely customized with CSS.
SendFox – Pricing
Given below is the list of features that are available for all the tiers.
Unlimited email can be sent.
Unlimited triggered automation.
Custom landing pages.
Schedule email campaigns at any time of the day.
Custom forms (including GDPR).
Lists and tagging to keep your contacts separate.
Email editor to make writing emails easy.
Advanced analytics to track open rates, clicks, and more.
CRM functionality to write notes on each subscriber.
License Tier 1
License Tier 2
License Tier 3
License Tier 4
Costs $49 for lifetime
Costs $98 for lifetime
Costs $147 for lifetime
Costs $196 for lifetime
5000 Subscribers
10000 Subscribers
15000 Subscribers
20000 Subscribers
SendFox Branding
SendFox Branding
Light text SendFox branding
Light text SendFox branding
SendFox – Pros and Cons
SendFox – Newsletter
There are some advantages and disadvantages of Sendbox. Advantages that make it the perfect email marketing tool to use and disadvantages that coerce people to avoid its use for their marketing.
The domains are validated which makes it look like coming from the person directly.
Cons of SendFox
You cannot add images to your emails.
Along with that, attachments cannot be added as well.
Conclusion
SendFox is said to be designed for new content creators, small businesses and e-commerce stores. The main aim of an email marketing tool is to turn people into their customers. SendFox is leaving no stone unturned and is creating opportunities for businesses to communicate with their customers with the help of Email Marketing.
FAQs
How many customers SendFox have?
SendFox has over 20,000 customers who have sent millions of emails to more than 13,000,000+ subscribers.
How much SendFox cost?
SendFox starts at $49.
Who uses SendFox?
SendFox is mostly used by small businesses and the health and fitness industry.
Businesses are always in search of easier integration and better operations. By creating a smooth workflow and setting up the automation between software such as marketing tools and payment gateways, businesses can boost productivity and focus on important tasks.
That’s when Pabbly Connect can come in handy. Pabbly Connect is a great time-saver tool with absolutely no coding required to set up workflows and integration between the apps.
But how does Pabbly connect work to create workflows between different tools and platforms? In this article, we have shared the working of Pabbly Connect and the types of Pabbly integration.
Pabbly Connect is an automation tool that connects two or more apps together and helps in automating the data transfer between these apps by creating the workflows.
Using Pabbly connect, you can seamlessly transfer the data between your favourite software, SaaS tools and services without making manual efforts. Pabbly Connect helps you connect a wide range of applications together to create streamlined workflows.
Pabbly Connect Glossaries
Before we explain to you the working of Pabbly Connect, there are a few terms related to it that a user needs to know.
Trigger: Trigger is the main application through which the data transfer takes place.
Action: An action is a step where you need to add the other apps to which you want to transfer data and perform an action from that app.
Tasks: Any action performed inside the workflow is called a task. Note that triggers are not calculated as the task. A task is considered when an action takes place in the workflow.
Operations: Once you have set up the automation, a new check is performed after a fixed time to see if there is any new data. If there are checks after every 5 minutes, the total operations in a day would be 288. That’s why Pabbly Connect offers unlimited operations.
Workflow: A workflow is a combination of a trigger and action steps. It may have more than one action. There are unlimited workflows but you may be charged for the actions.
Iterator: The iterator divides various data into different variables one by one until the last value is reached. These values are passed from one action step to another if an iterator is added.
How Does Pabbly Connect Work?
Pabbly Connect is a cloud-based application that does not need any downloads. You can sign up and get started with a free version. The free version of Pabbly Connect offers unlimited workflows and unlimited operations so that you can create the internal workflows instantly.
Pabbly Connect workflow is usually a 2 or 3-step process.
The two steps are namely:
Trigger (If something happens)
Action (Do this when…)
You can add as many action steps below depending on which apps you want to transfer the data. Besides this, you can also add filters, iterators and routers in the action step.
Pabbly Connect gives two integration opinions; webhook and API module integration.
With the webhook, you can connect to over 800+ third-party apps. These are the apps with which Pabbly provides direct integration. However, you will need to follow some steps to connect the trigger app to perform an action. Different trigger apps require different steps to capture webhook responses and create a workflow.
Setting up a Webhook Integration in Pabbly Connect
Trigger
This is the first step to creating workflows in Pabbly. The trigger will send the data to the action step when an event occurs in the triggering app.
Choose the app that you want to set up as a triggering app. Add the filter ‘Triggering event’ when you want Pabbly to perform the action.
For example, if you wish to perform the action only when a new Facebook lead is generated, you can choose the trigger app as ‘Facebook’ and the Trigger event as ‘new lead’.
Adding Facebook Lead
While some apps may require you to perform a few steps through the external apps to capture the webhook response, some triggering conditions or apps do not require any steps to capture the response.
Here are some examples of Triggers:
When a customer purchases something from PayPal.
When someone submits a form on Pabbly form builder of another form builder that you chose.
When a new user books an appointment.
Actions
An action is performed when the required event occurs inside the trigger app. By choosing the application and what action you want this app to perform, you can integrate these two apps together.
Adding a subscriber using Discord
A filter tells the data that type of data you wish to send.
Here are a few examples of actions inside the Pabbly Connect workflow:
Add the new lead to the email list inside MailChimp
Share files through Dropbox
Set up welcome SMS through Twilio
You can also set the conditional filters to perform the task only when a specific action occurs.
Let’s consider an example where a user wants to add a new contact to the email list when a new charge occurs through Stripe.
Step 1: Choose the trigger app ‘Stripe’ and select the trigger event as ‘New Charge.
Creating trigger event using Stripe
Step 2: Go to Stripe’s webhook settings section and add the new endpoint by clicking on ‘Add endpoints’.
Step 3: Copy the webhook URL and paste it into the endpoint box. Also, choose the ‘charge. succeeded’ as the events to send responses.
Adding Webhook
Step 4: After adding the endpoint, click on the ‘Capture Webhook Response’ button to connect Stripe with Pabbly Connect.
For this, you need to make a test payment.
Step 5: Make a test payment through Stripe by selecting the email, name, currency and adding a new customer.
Adding a new payment and customer
Step 6: After adding all the required information, click on Submit payment to perform a test payment.
Submitting Payment
Step 7: Once you have made the payment, your trigger app will be connected to Pabbly Connect.
Step 8: Next, connect the action app with your Pabbly Connect account by choosing the app that you wish to integrate.
For instance, select MailChimp as the action app and choose the action to perform.
Selecting the action app – MailChimp
Step 9: Once you click on Connect, you will be asked to integrate the API keys from the action apps to Pabbly Connect. Follow the steps as mentioned.
Adding a new connection in MailChimp
On clicking ‘Save’, your action app will be integrated with the trigger app. Thus, a new workflow will be created between these two apps.
You can further add more action steps if you wish to transfer data from this second platform to the third one.
You can add as many action steps by clicking the ‘+’ button. Choose the application to connect and the event for which you want to perform the action.
Selecting the action app – Agile CRM
What makes Pabbly Connect easy to use is that it gives a step by step guide on how to connect the specific apps to the workflow.
Different actions and events may require different steps to perform and connect these apps. But, the basic idea behind the workflow creation is to smoothly transfer the data between these apps and reduce the time and effort.
Another method of integrating these apps is via the API module.
Filters can be used in the action step to perform an action only if a specific field in the platform is selected.
Let’s say, you wish to gather data from a specific gender using your form. Once you’ve selected the trigger app as any form builder, connect it to the Pabbly Connect and then add action as ‘Filter’.
Select the Filter field as ‘Gender’ and choose ‘equal to’ from the drop-down. Enter the value as ‘female’ or ‘male’ whichever you want to capture.
You can connect the trigger app like form builder with an action app such as Google sheet to collect only the responses from a specified gender. Thus, Pabbly Connect can also streamline your task of filtering the conditions.
What Apps Does Pabbly Connect Integrate With?
Pabbly Connect offers integrations with over 800 different apps. Pabbly Connect seamlessly integrates with apps including:
Marketing
CRM
E-Commerce
Helpdesk
Payments
Web forms
Collaboration
These include apps such as 123 form builder, Agile CRM, HubSpot, Zendesk, Stripe, PayPal, Slack, Ninja Forms and many others. Check out the full list of integrations here.
Conclusion
Pabbly Connect is an amazing workflow creation software that helps you integrate various apps together and enable you to perform actions. In fact, it is one of the best Zapier alternatives at present.
What makes it better than Zapier is that it allows unlimited operations and allows actions as a task. This makes it more affordable than Zapier. Plus, setting up the trigger and action is fairly easy since you get the step by step guidance on how to set up the action.
Above all, Pabbly Connect offers 100s of helpful guides and video tutorials to help you understand how the integration works. You can sign up and start with Pabbly for free and perform 3x workflows as compared to other similar apps!
FAQs
What does Pabbly Connect do?
Pbbly connect lets you integrate 800 plus tools and helps you streamline your workflow.
How much does Pabbly cost?
The basic plan of Pabbly Connect starts at $10/month and goes upto $40/month
Is Pabbly Connect Free?
No, but Pabbly Connect provides unlimited workflows, operations and 100 tasks per month for free.
The internet has empowered customer expectations and the boom in the service industry has to bring new tech-based applications to meet them. Conversational AI is a cost-efficient solution for all businesses to enhance customer service. For all businesses, from small-to-medium businesses to large enterprises, it reduces the staffing cost in the customer service department and improves customer satisfaction. AI-based solutions better understand the customers and offer relevant content that’s tailored to their personality. It helps in customized marketing to drive conversion.
Verloop.io is a Conversational AI platform to automate customer support. Here are the insights into the idea behind starting Verloop.ai and the growth strategy they have adopted for making it successful.
The insights are shared by Mr. Gaurav Singh, CEO & Founder, Verloop.io.
Why did you decide to go with the idea of chatbot?
At Verloop.io, we wanted to answer the fundamental question companies were asking at that time – how they could increase their profitability by providing better customer support. We realized that customer support as a category had been underserved by technology. While there were various tools available for marketing and sales, this segment was not getting the attention it deserved. Additionally, the technology developed for Customer Support till that time was mostly internal-facing/ process optimization – ticketing, QA sampling, etc. None of them enabled brands to build delightful customer experiences. We strongly believed that we could add value to the partner brands and help them offer a superlative experience to their customers.
Seven Years, How has been the journey so far? One big challenge you faced and how did you overcome it?
It has been an interesting journey for us so far to become the world’s leading customer support automation platform that enables businesses to deliver delightful support experiences to their customers across channels. During this time, we helped brands to effortlessly, and accurately scale up their customer support in a secure manner. More than 5,000 brands globally, including Abu Dhabi Islamic Bank, Nykaa, Decathlon, Dar Al Arkan, Fetchr, DSP Mutual Fund, Rentomojo, and Scripbox are using our platform. Currently, our messaging layer can handle over 100k concurrent connections and can process over 4.3 million messages per second. We started our journey with just handful of employees and today our team has over 110 members.
One big challenge that we faced when we were starting out was that at that time, the awareness around Conversational AI enabling customer support teams was very limited. Most brands were unaware of Conversational AI and perceived it as a simple FAQ answering chatbots. Therefore, we had to build awareness and show them the value that we offered so that they understand the difference between Conversational AI and a simple FAQ or IVR bot.
How did you go about finding your first customer and product-market fit?
Like they say, finding our first customer is the most challenging. More than customers these also become your design partners and give critical feedback to shape the product in a way that the market does respond to. On our journey, we were blessed to have some great brands that gave us multiple inputs and validated our product features that helped us achieve PMF.
What are the different channels you use to generate leads? Please share any one growth hack which gives the most ROI?
We have a multichannel marketing campaign running that ensures we are able to have multiple touchpoints in our potential user’s journey. We run campaigns right from the top of the funnel (awareness) to the bottom of the funnel and even post-acquisition.
One growth hacks is to identify who truly is your audience is when it comes to generating leads.
Approaching enterprise clients, SMEs, and startups, requires a whole different strategy. Could you please share some tips for the same?
As you have mentioned, these are very different customers, and the buying process also differs. We have different playbooks across Product, Marketing & Sales for these. Our enterprise playbook is heavily relationship and outbound dependent while for the SME and startups is focused more on the inbound side.
What are a few KPIs you track for the company? How do you measure the performance of your bots?
Conversational AI Chatbots
For different brands, there are different KPIs that we follow. With Verloop.io, brands are able to answer data-driven queries without interfacing with customer support. It also enables human agents to access all information from a single platform. By doing this, businesses are not only able to resolve a larger number of queries but also increase agent efficiency through historical and contextual customer information.
Brands that have adopted Verloop.io have experienced a 2x jump in their Customer Satisfaction Scores (CSAT) and a 5x increase in the agent effectiveness within 3-6 months. There was also a significant drop in calls as automation deflected a lot of queries. This has resulted in annualized cost savings of more than $1 billion across our clients.
Could you please share some metrics on growth numbers and revenue metrics?
In 2020, Verloop.io leapfrogged to become one of the biggest chat automation processors in India. Continuing on the growth journey in 2021, we have increased our customer base by 5X this year. We have gained from experiences and continue to enable businesses to deliver delightful support experiences to their customers in multiple languages. At the same time, we offer an omnichannel approach so all our partners can offer a unified customer experience to their customers.
In terms of volumes, Verloop.io is now powering more than a million conversations on a daily basis across various platforms. During the course of this year, we have also set up offices in UAE, Singapore, and South Africa to be closer to our clientele while we make our solution available for customers worldwide.
How do you make decisions on partnership?
When we look for partnership, we look at two things. One is how well the partner is respected and trusted by its customers and secondly is there a true value being created when Verloop.io and the partner join hands. This has helped us in screening out the noise and focussing on the partners we believe can unlock tremendous value in terms of growth and reach not only for Verloop.io but for the end customer as well.
What’s your strategy to hire the right candidate?
As an organization, we believe that if you hire the right set of folks and treat them right, they will take care of your business/customers. While we are super focused on the skills we need to hire for, we look for the right fitment in terms of our values and our working culture.
Being a funded company, what would you advise the founders who are looking to raise funds?
I believe in the initial days itself the founders should have a clear idea of who they will be targeting. Another approach that I recommend to fellow founders is that rather than looking at pleasing all, they should focus on their product and how they can better it. This is essential, especially in the initial days. Instead of obsessing over the competition, or what competitors are doing, they should focus on the value add that they can bring to the table. Rather than spending time chasing VC, founders should invest it in increasing their top lines. If the foundation of the start-up is solid then there will have no dearth of people wanting to invest in it.
What are a few new areas where conversational AI tools will be used? Do you think, Is it possible to completely replace customer support with conversational AI?
Conversational AI makes perfect business sense for all B2C companies. At Verloop.io we have been focusing on industries where there are large volumes of pre-sales and post-sales support required. This typically includes retail businesses, e-Commerce, banking, financial, insurance, edTech, food-tech, travel, and logistics amongst many others.
In the last 10 years, there have been significant improvements in the natural language processing (NLP) and deep learning technologies that has given new amplitude to simulate human conversation and dialogues. To delight the customer, achieve excellent Net Promoter Scores and reduce their customer service cost, businesses too are investing heavily in innovating ideas.
With the prevalence of chatbots and customers becoming more amenable to talking to bots, voice-based bots are becoming the new mainstream. As advancements in NLP continue, chatbots will only get smarter and have more human-like interactions.
More than replacing, Conversational AI chatbots are designed to work in conjunction with the existing systems. The chatbots enable the system to get more efficient by handling a greater number of queries in a reduced time and cost. The focus here is to ensure that only escalations are passed on to human executives.
What’s your opinion about the Indian SaaS market in 2022?
The SaaS business is booming in India. A report by McKinsey and SaasBoomi has predicted that this industry will be worth $1 trillion by 2030 and India’s share to double by that time.
In my opinion, the Indian SaaS market is just starting up. With the recent funding(s), acquisitions, and listing, SaaS is now entering the growth phase in India. While typically India SaaS has sold to clientele outside India, this year will see a lot of Indian businesses engaging with Indian SaaS products. These are driven by SaaS organizations investing in better product leadership, great customer experience, and the advantage of being at the cutting edge of technology.
Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by O4S.
The supply chain management market was valued at $18.7 Billion in 2020, and is projected to reach $53 Billion by 2030. Alongside, India’s manufacturing sector recorded huge improvement in recent years. O4S is among the emerging startup which is looking to invest significantly in technology to be able to scale up as per the demand in these industry. O4S provides SaaS solution for Manufacturing Companies to digitize and automate their supply chain.
Lets know more about O4S startup, founders, business model, growth, and the startup story.
O4S is a Supply Chain Management startup founded in 2017 by Divay Kumar and Shreyans Sipani. O4S provides SaaS solution to digitize and automate their supply chain.
The company headquarters’ is located in Gurugram, Haryana while it has regional offices in Hyderabad, Mumbai, and Bengaluru. In the last two years, O4S has expanded its operations across Middle-east and southeast Asia, and is planning to further expand its geographical presence in North America. We’ve added 30 new large enterprise customers in past 1 year including likes ofAkzoNobel, Mondelez, Orient Electric, Polycab India among others.
O4S – Industry
Experts foresee huge opportunity in Supply Chain market. Reportedly, the Global Supply Chain SaaS market is expected to grow to over $20 Billion by 2025 with a CAGR of over 20%. O4S is witnessing high traction and demand and looking to invest significantly in technology to be able to scale up as per the demand. For market expansions, delivery and supporting global customer base the startup would be looking at the next investment round, i.e. Series B as soon as in 2022.
O4S – Founders and Team
Divay Kumar and Shreyans Sipani – O4S Founders
Divay Kumar (CEO) and Shreyans Sipani (CTO) are the founders of O4S. The co-founders of O4S were college time buddies who were enthusiastic about bringing a change in supply chain management with their knowledge of technology. After completing their chemical engineering from Thapar University, they joined different organizations which are a prominent name in their respective industries. They both were doing good in their respective careers yet not satisfied until they started off with their Startup Idea which is now known as O4S. Since the beginning they were aligned and distributed their responsibilities according to their expertise. While Divay took the charge of CEO and worked on the strategic plans to reach prospective clients and business expansion, Shreyans became the CTO, and focused on the design and development of O4S platforms.
Divay Kumar (CEO) and Shreyans Sipani (CTO), both completed their B.Tech in chemical engineering from Thapar University together. Divay has over 8 years of experience in the consulting industry, with deep knowledge and understanding about analytics, business and growth strategy. His past instinct was with Fractal Analytics, and EVI.
Shreyans has more than 8 years of experience in the IT industry with expertise in design and development of mobile-based applications. In addition, he has in-depth knowledge and considerable experience pertaining to product strategy and design. He has worked along with various project managers to understand the changing market dynamics and then incorporating those changes to a product. He has worked with Lybrate for a considerable time period.
Shreyans being the head of the technical department of O4S is continuously engaged in building and upgrading the company’s platform designed for supply chain management. While Divay, responsible for overseeing the company’s business growth and strategy. He has diligently taken initiatives that have helped the organization expand consistently through geographical expansion, strong partnerships, and fundraising.
Shreyans Sipani – The co-founder of O4S at India Technologu Week
O4S – Idea & Startup Story
O4S Team
The inception of any start-up ignites with an innovative idea that is designed to optimize the existing processes, usually through technology. The story of O4S is somewhat similar, Divay and Shreyans (Co-founders of O4S) who were college batch-mates never in their student life thought that someday they will embark on a journey together. The journey that will not only make a difference in the industry but also generate a great deal in bringing a revolution in supply chain management within the unorganized trade in India. Together, they brought a blueprint to reality by utilizing their past experiences and analytical bend of mind.
O4S – Mission and Vision
O4S was incepted with a vision to integrate advanced technologies such as the Internet of Things (IoT), Artificial Intelligence (AI), and Machine Learning (ML) for practical applications in Supply Chain Management. The manufacturing industry has a fairly complex supply chain with millions of products moving through various nodes and parties every single day. Moreover, the industry experiences a high dependency on manual operations. Thus, making Automation, Digitization, and Transparency in Supply Chain a need for the hour to optimize and bring high levels of efficiency.
So far, these initiatives required significant change management and capital investments. O4S is on a mission to disrupt and democratize the use of advanced tech by integrating the Software as a Service (SaaS) Platform while ensuring the lowest investment of money and time, and a high return on investment.
O4S – Core Beliefs
O4S believes technology advancements can be democratized and commercialized at low cost to hundreds of enterprises. They invest highly in research and development of the new forms of IoT and other deep tech applications that can adapt across industries such as FMCG, Agri Inputs, and Consumer Durables, and bring out the value that was theoretically envisioned. For instance, Industry 4.0 is a highly discussed concept around the globe, but its implementation has not been easy so far. They have adapted O4S platform to bring their theoretical benefits of Connected Manufacturing into proven practical applications. O4S is currently empowering smart manufacturing for 300+ manufacturing plants across 10 countries with a significant checklist covered for Industry 4.0 standards.
O4S – Name, Tagline, and Logo
O4S Logo
While the company originated with product serialization through a Unique Identification (UID) enabled by O4S’ built-in technology MARK™, the founders quickly grabbed the opportunity to strengthen the pillars of the business to offer its solutions to end customers. Through a web/mobile-based application Original4Sure™, O4S helps consumers verify their purchases by scanning its highly secure UID. While Supplytics™ helps in tracking product movement right from manufacturing facility until it reaches in the end customers. Moreover, O4S has also introduced a trade promotion application called Gynger, which allows manufacturers to disburse and track trade promotion schemes meant for retailers.
The real reason behind the foundation of O4S was the concern the founders had for the grieving issue of mass spread counterfeit products, which led to thousands of people losing their lives due to negligence and greed. As per the Automotive Component Manufacturers Association of India (ACMA India), counterfeit spare parts are directly or indirectly related to 20% of road accidents. Various newspapers, magazines, and media have been covering this issue, but the real action was somewhat missing. On the quest to understand the root cause of the problem, they figured out that the primary issue lies deep within the unorganized and opaque supply chain in India. These factors together formed the basis of the inception of O4S. Divay and Shreyans then left their respective jobs to pursue their plan of streamlining supply chain processes in an orderly manner without overlooking the consumers’ best interest.
After a series of experiments, they finally came up with an effective solution to build safe and reliable distribution supply chains for companies. Initially, the company started off with product serialization wherein the company focused on assigning a Unique Identification (UID) QR Code to every individual product, just like the Aadhaar Card QR Code, but for products. Then they introduced a product verification web and mobile-based application that scans a given QR code to check if it is authentic or not. Further, the same UID is now being tracked across the supply chain of brands to improve the visibility and traceability of products across the distribution channel. Through these measures, the company is able to reinvent the loyalty of retailers and consumers with brands.
O4S – Business Model & Revenue Model
Unlike traditional ERP systems, O4S is a Software as a Service (SaaS) solution that does not require businesses to invest huge sums of capital in creating an IT infrastructure. O4S offers a suite of easily scalable cloud-based software and mobile apps to be used as a service for features such as product serialization, consumer verification, retailer loyalty program, and inventory management, among others. O4S’s solutions are hosted on a cloud infrastructure where businesses pay a monthly fee based on the transactions for various modules. O4S allows businesses to cater to their distributors, retailers, and customers worldwide, without limiting their scope to any specific region or country.
O4S – Products & Services
O4S SaaS based supply chain solution relies on UID serialization right at the product manufacturing level using proprietary IOT technology. Using this UID to interact with different products, O4S helps bring warehouses, distributors, retailers, and consumers on an easy to interact, mobile app-based platform. The company’s solutions are built on product serialisation powered by technologies such as Machine Learning (ML), and Internet of Things (IoT).
MARKTM (Manufacturing Automation Reconciliation Kit) is the core product of O4S. It integrates O4S‘ cloud-based random UID generator with manufacturing industrial printers. This module is the basis of allocating a unique identity to a product, registering its multiple layers of Packaging BOM (bill of material) and recording of all product manufacturing details.
SupplyticsTM helps businesses track product movement right from when it leaves a manufacturing facility, across Carrying and Forwarding Agents, Distributors, across all channels till it reaches a retailer.
Gynger is O4S’ retailer and influencer engagement platform. This solution primarily helps brands track their products across the final leg of the supply chain. The product is primarily a Trade Promotion Management app that engages retailers and influencers by incentivizing them to maximize sales of original products. An additional benefit of this integration is building a supply chain resistant to infiltration by counterfeit products through improved inventory visibility and seamless flow of information across the distribution channel. Increased visibility across secondary and tertiary sales is crucial for manufacturers to plan, manage and optimize supply chains by reducing losses due to wastage and maximizing efficiency of available resources.
Original4Sure empower consumers verify their purchased products by scanning O4S’s highly secure UID using their mobile phones through a web/mobile-based application.
O4S – USP
O4S provide an easily deployable SaaS solution to help organizations and businesses gain visibility into their supply chains thus helping them take critical business decisions. The Track and Trace system by O4S allows companies across industries to improve visibility into their supply chain particularly during secondary sales and tertiary sales. The system additionally helps curb counterfeiting. With the ‘Track and Trace’ capability, companies can also look to resolve other challenges such as:
Real-time Visibility: Companies can get a consolidated view of consignments in real-time and in accordance with the geography. They can then leverage the information accordingly for driving important business decisions.
Product Movement: With increased insights about product movement, companies can better manage their warehouses with just-in-time ordering. Through complete knowledge of the supply chain, managers can get a better idea of when orders might need to be replaced.
Inventory Efficiency: At the retailers’ end, tracking would make it easy to initiate and undertake timely returns for unsold or damaged stock items. Hence, companies have increased understanding of their inventories at a localized level.
Consumer Profiling: By empowering the consumers to verify the authenticity of the products, the tool actively collects consumer data and analyses it to extract actionable business insights.
O4S’ value proposition lies in the fact that they use technologies such as Machine Learning, and Internet of Things (IoT) to integrate into an existing ecosystem. The solution is easy to deploy (mobile app based), incurs negligible capital expenditure (SaaS) and does not cause disruption to existing way of functioning.
O4S – Startup Launch and Growth
The founding team comes from this sector, and has reached out to various industry key opinion leaders, experts to formulate their understanding about existing problems and possible solutions for Supply Chain Visibility. Post inception in 2017, O4S commercialized the product in early 2019 after testing through their minimum viable product with the industry’s leading enterprises through small pilots. Pilots were thoroughly supervised to enable O4S to do multiple pivots ensuring smoother onboarding and quicker results. Since O4S is the first mover in this space, we’ve a huge responsibility to set the right expectations and build trackable KRAs for this genre. We’ve an aggressive approach in testing their hypothesis so we’re constantly adding an innovative array of features to the solution.
Automation enables enterprises to bring efficiency and reduce manual dependencies. O4S is enabling enterprises to bring high visibility and automation across their manufacturing facilities, warehouses and secondary sales. Their unique selling proposition has helped the team outperform and get through the pandemic phase. O4S stands out among other players in the segment with its ability to offer advanced analytics and reporting tools to businesses that are accessible via a web dashboard. Moreover, it helps brands in maintaining a healthy engagement with its distribution partners while allowing them to keep their supply chain procedures under constant check. The statement can be very well backed up with added 30 new large enterprise customers in past 1 year such as AkzoNobel, Mondelez, Orient Electric, and Polycab India, among others.
Choosing what to build and when has been one of the major challenges for all teams. Supply Chain is a huge domain, and we’ve the vision to become the Super SaaS for Supply Chain Automation in the near future. Implying, we’re keen to add multiple solutions for the broken parts and gaps that are not currently addressed in the market. The team do intense due diligence before deciding to build a module or feature by estimating its impact and scalability. We’ve a highly experienced deployments and product team that maintains a strong feedback channel with their customers.
O4S – Funding
O4S has raised $9.4 Million funding from several investors like- Think Investment, Venture Highway, startup Buddy, and more.
Year
Stage
Amount
Investors
2021
Series A
$6 Million
Think Investment, Venture Highway
2019
Pre Series A
$3 Million
Venture Highway, Amit Singhal, Subhrakant Panda, Bikram Singh Bedi
O4S team of advisors comprises well-known industry leaders such as Vishal Sikka (Ex-CEO, Infosys), Amit Singhal (Ex- SVP, Google), Neeraj Arora (Ex- Chief Business Officer- WhatsApp), S.K Gupta (Ex-JK Corp), among others.
O4S – Competitors
The SaaS startup do not have direct competition in the market. However, O4S has a few indirect competitors such as Optel Group, PharmaSecure, Bizom, Anaplan, etc. O4S have been a fast mover, to build its place in the industry with several giants such as Infosys, Wipro, Accenture, and other large system integrators. O4S believes it’s the drive and passion of the team to build a disruptive solution that makes O4S stand apart.
O4S team has redeemed premium subscriptions for tools/platforms utilized by different domains and a few for organization-wide communication. To name a few tools, they have purchased subscriptions for Slack, Asana, G-Suite, Figma, Marvel, etc.
O4S – Recognition and Achievements
Awards Received by O4S:
Origin Innovation Awards for Supply Chain & Retail Startup; presented by Technode Global (2020)
Best Startup/Emerging Company in Agriculture; presented by Ray Consulting (2021)
Listed as Best Startup to work in 2020; published by HR Sutra (2020)
Listed as Indian Agritech Startup to watch out in 2020; presented by Inc. 42 (2020)
Recognized as ““Most Innovative Supply Chain Visibility Technology” by NASSCOM (2018)
O4S – Future Plans
With the product-market fit established, we’re aggressively looking to expand across new geographies such as Indonesia, Vietnam, Malaysia, and Thailand, among others. These countries hold tremendous potential for digitized and automated products. Further, we’re also looking to incorporate an office in the USA to partner with companies for compliance traceability across North and South America.
O4S – FAQs
When was O4S founded?
O4S was founded in 2017 by Divay Kumar and Shreyans Sipani.
Who is the founder of O4S?
Divay Kumar and Shreyans Sipani are founders of O4S. Divay Kumar serves as CEO of O4S and Shreyans Sipani serves as CTO of O4S.
What is total funding raised by O4S?
O4S has raised $9.4 Million funding at different stages of funding.
Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by Artivatic.
The insurance industry in India is growing 12-15% annually since last few years. Technological revolution has brought a technical drift in the industry. Technology like AI & ML are the key drivers to bring innovations in the insurance Industry. Artivatic is among the startups that offers AI-driven automation services in insurance & healthcare. It is a Bangalore based AI Startup that provides SaaS Solutions and provides tech-led insurance solutions and products to automate processes and mitigate risk assessment.
Read the success story of Artivatic to know about Artivatic founders, funding, startup idea, and the journey of its growth.
Artivatic was born in 2018, with the vision of urgently strengthening the position of insurance providers by re-imagining insurance and health solutions for the scores of users, who face hurdles at every step of the journey.
Artivatic’s aim has always been to build new-age insurance solutions and products to automate processes, mitigate risk assessment, and make insurance available 24/7 via tech-led platforms. The only way to proceed was by replacing outdated legacy processes with AI-led customer-centric digital platforms, and that’s the challenge we accepted.
Three years on, Artivatic is already fast-tracking into their next phase of growth by following its course. Being able to provide the whole gamut of sophisticated insurance offerings with zero hassle is the long-term vision – everything from offering seamless health benefits via the chosen networks to AI-driven automated, personalised processes that offer risk systems, the startup wants to foresee every need in this business and cater to it.
Artivatic – Industry
As per the Grand View Research, the total valuation of the global InsurTech market was approximately USD 2.72 billion in 2020 and that it’s expected to expand at a CAGR of 48.8% from 2021 to 2028.
Given the current uncertain times due to the pandemic, businesses everywhere acutely feel the need for insurance, often in more forms than one. In order to capitalise this growing demand, it’s increasingly clear to the industry that legacy software is not viable. To be able to match the dynamics of the ‘on-demand, need-based’ generation, AI and ML is the only way forward. This evolving ecosystem of insurance demands the support of a new manner of operating and that’s where InsurTechs step up.
Since the insurance sector understands the need to shift gears from legacy processes to tech-driven platforms, it’s doing so rapidly. Driven by its rapid transformation, its expansion is as phenomenal—using technology to enhance processes, in order to be more accessible to customers, optimising risk assessment by way of leveraging data, systems processes, etc.
Within half a decade into the future, simplification of the claims process may the key feature to drive growth in this business. Capabilities to implement competent automation processes coupled with transparent communication with users may become important criteria to judge insurance providers by. The focus will be chiefly on using innovations to improve the efficiency of the existing insurance industry model.
Now, even the industry is waking up to the potential of offerings that were previously too difficult for them to provide, such as exceptionally customised insurance policies and social insurance plans, etc—which is now possible given the advanced technology. Hence, this transformation is opening doors to many such previously unexplored avenues. Since it’s within one’s reach to read and analyse Big Data and use it to build better solutions, many unthinkable tasks are now possible.
Founder and CEO Layak Singh decided to focus on and empower the healthcare and insurance segments with Artivatic’s proprietary technologies, after learning about the pressing sectoral needs from his previous ventures. An IIT Kharagpur graduate and a serial entrepreneur, he leads the company in leveraging AI to power tools and solutions that are meaningful to all the parties in the insurance lifecycle, by offering complete lifecycle management.
His mission is to build an end-to-end, transparent InsurTech platforms that’s understood, used and appreciated by all. He was also the Founder and CEO at Fullerene Solutions and Services (P) Ltd, a portfolio company for education, online dating, content, and lifestyle ventures. Layak has also been associated with DRDO, IOCL, and EDUDIGM to execute their projects, with focus on building team, product execution, in business strategies, marketing, PR, revenue and financial performance.
An inveterate entrepreneur, he is also associated with several communities such as Bootstrap Bangalore and 2Weekends Hackathon. A 2014 fellow in the Startup Leadership Program in Bengaluru, his fields of interest encompass not only technology, startups, entrepreneurship, AI, education, but also consumer interaction, culture, and health, with many of his articles gracing renowned publications such as YourStory, Silicon India and Tech in Asia.
Puneet Tandon, a New Jersey Institute of Technology (US) alumnus, is the Co-Founder of Artivatic, and previously he had also founded two online dating startups ‘dateIITians & Cogxio.com’ along with Layak.
Before training its focus to InsurTech, Artivatic was active in the foodtech, travel, and other consumer-facing segments as well.
Co-Founder of Artivatic, Puneet Tandon has 18+ years of experience, with the last 8 years being in product/program management. It is here then that he sensed the need for a full-stack smart AI infrastructure for banks and financial firms.
A serial entrepreneur, like Layak, he has a strong penchant for technology. At present, he is integrating technology for Artivatic to build intelligent applications and solutions in the InsurTech space.
The technology affairs of the company are managed by Puneet whereas the non-technology related matters are sorted by Layak.
Artivatic – Idea & Startup Story
In 2018, Artivatic was born out of the lessons learned from the first two ventures of Founder and CEO Layak Singh, namely, COGXIO and DateIITians. These lessons, combined with market research, helped identify the requirement of an end-to-end B2B AI platform that would draw from pan-industry intelligence in real-time to help users makes the best decisions possible. Following in-depth discussions and analysis over a three-month period, a clear concept of the company was distilled. Right from its initial stage, the manner of scalability, and aligning its vision with the future of the industries it would be serving – Artivatic had its plans charted.
The initial days were, of course, challenging – explaining the concept and probability of solutions to industry leaders till they mapped the solutions to their own needs is always the initial roadblock. But soon industry behemoths like Capgemini and HCL agreed to partner with Artivatic as they successful demonstrated their technology capabilities to solve age-old issues that plagued businesses. That’s how the journey began. Soon, however, the challenges faced by the team inspired them to self-analyse and decide to channel their energies further in leading technology-led transformation of the insurance segment.
Artivatic – Mission and Vision
At its heart, the company’s mission is to help insurance providers, brokers, and TPAs build smart insurance solutions while simultaneously providing a seamless, integrated customer experience to the end-user. Hence, Artivatic’s focus is not only on building consumer-centric apps but also on forging enterprise-grade business solutions.
Artivatic – Name, Tagline, and Logo
Artivatic Logo
The term “ARTIVATIC” is a combination of Artificial Intelligence and Vedic mathematics.
Art – Artificial Intelligence Vatic – Vedic Mathematic
The founders focussed on combining words that accurately reflected their vision of the future—and we see AI governing the world, and we added our unique vision to it.
Artivatic is building new-age insurance products and solutions to automate processes, mitigate risk assessment, and make insurance available 24/7 via technology. And to do all this, one has to start by replacing outdated legacy software with AI-led customer-centric digital platforms.
The InsurTech aims to enable insurance providers, brokers, and TPAs build smart insurance solutions. Simultaneously, they want to provide a seamless, integrated customer experience to the end-user. Hence, they build consumer-centric apps with as much focus as do while forging enterprise-grade business solutions.
Artivatic has launched several platforms, each catering to a specific need in the industry. Artivatic’s stable includes the following-
INFRD
INFRD – Artivatic Product
INFRD is an advanced modular API platform that personalises the customer experience while presenting itself as the singular solution to the risks and complexities.
ALFRED
ALFRED – Artivatic Product
An automated insurance claims platform, ALFRED aids businesses to enable self-claims digital processing, with inbuilt assessment systems of risk and fraud.
ASPIRE
ASPIRE – Artivatic Product
A pocket-friendly, personalised solution, ASPIRE is meant for the group and employee health insurance segment as well as the SME and business insurance section.
AUSIS
AUSIS – Artivatic Product
A full-stack integrated intelligent engine, AUSIS is adept at processing any kind of document and data, and helps with better decision making in the underwriting field.
MiO
An entire online branch and PoS platform rolled into one, MiO connects all parties on one intergrated platforms
PRODX Design
PRODX – Artivatic Product
PRODX is a complete AI-driven personalised smart underwriting tool, which provides huge efficiencies in terms of time, risk, fraud and expenses, among others.
ProdX Distribution: A customised B2B2C distribution and embedded insurance platform for businesses.
Artivatic – Business Model & Revenue Model
Artivatic is a product-based start-up, that provides a wide range of product portfolio and solutions that enable end-to-end digital transformation across the value chain in the insurance and health care industry.
Our products offer simplification, automation and digitised management of the operations and processes in the insurance and healthcare sector.
Our clients such as the hospital networks, the insurance carriers, the insurance brokers or the insurance TPA’s, impact the lives of a million people by providing them and assisting them with their insurance policies and health care. As the impact of better organised operations and processes, our clients are able to serve their clients better.
Our revenue model sits at this intersection of our client/s and their clients. Empowering the working relationship between the two, our revenue is driven by the number of people our client provides insurance policies to or manages insurance policies for or both. Hence most of our product revenue is driven from a per user registration fee concept. To elaborate, for an insurance policy carrier as our client, their policy holders are the registered users, in the above context.
Artivatic – Startup Launch and Growth
Since both members of the founding team have formed startups earlier as well, they were well aware of the fact that launching a company is a risk and that did not deter them. They knew that once their intent and products were understood by industry leaders, their business would gradually overcome the initial hiccups.
The initial two years of the startup were quite trying, with the first year being a huge lesson in acute growing pains of being iconoclastic in a legacy business. Be it facing rejection, bootstrapping, or building a team with limited funds, the team saw through all the phases.
With the launch of the first product in the second year, Artivatic started gradually garnering positive interest. And soon, they had partnered with aggregators such as ClearTrip, Zomato and Dineout to test their capabilities. Since that trial was a success story, the company has only been looking ahead since.
Artivatic – Challenges Faced
The COVID-19 pandemic has been an unforeseen maelstorm that has shaken the world to its core; interestingly, due to the nature of Artivatic’s business, they have been affected in a positive manner. The demand for their digital innovations has only grown in this scenario, and the transformation to tech-led from legacy of insurance providers is happening sooner rather than later in order to be future ready.
Artivatic – Marketing Strategy
Artivatic’s content engine has evolved as a critical function to Marketing Strategy by supporting business teams with strategic inputs backed by market research and supporting communication for business development activities. Moreover,
1. Their content engine is holistically maintained and managed by the in-house team, with a scientific, targeted approach to leverage digital marketing tools and traditional tactics for content substantiation, designing, and amplification.
2. With no additional outsourcing budget, content development enabled various engines in parallel, viz:
Branding & Marketing
Lead Generation – both for business development as well as attracting talent
Artivatic has raised a total funding of about USD 2.06 Million, with KFintech, Indian Angel Network, Scale Venture Partners and Sensei as their investors.
Date
Stage
Amount
Investors
May 2021
Corporate Round
$1 Million
KFintech
December 2020
Bridge funding-for R&D
Undisclosed
Scale Ventures and Indian Angel Network
February 2019
Seed Round
$500K
SenseAI Ventures
September 2017
Angel funding- to expand customer base and fortify technologies
$133K
Deepak Verma and Saurabh Chugh
July 2017
Angel funding
Undisclosed
Spark10 Accelerator UK
Artivatic – Advisors and Mentors
As a business leader, one is mired in the day-to-day of one’s company’s operations. Apart from the constant struggle to manage all that has to be accomplished in the short timeframe available, there also are unchartered territories to be navigated. A board can help one rise above the situation and look at the complete picture. They help the founder chart a more strategic direction that’s very difficult to spot in the daily grind.
For the same reasons, Artivatic is also backed by a panel of prominent industry leaders and entrepreneurs. If we need to identify one individual, then Rajesh Relan, as the Board of Director, has helped Artivatic with industry connections and provided a sanity check on business practices at regular interventions.
Artivatic – Mergers and Acquisitions
In May 2021, market leading registrar and transfer agency KFin Technologies acquired a 17% stake for an undisclosed amount in Artivatic. The startup has channelled the funds to expand its portfolio, explore new business opportunities and broaden its global footprint.
Artivatic’s modular API-based healthcare platform called DARVIN, which was built for customers, insurance, clinics, and hospitals—won top honors in the healthcare category in RAISE 2020. RAISE 2020 was organised by the Ministry of Electronics and IT as a five-day virtual global AI summit, which was inaugurated by Prime Minister Narendra Modi. Organised in conjunction with NITI Aayog, it’s a government initiative to support tech startups and entrepreneurs through recognition and guidance, with winners taking home a reward of Rs 20 lakh.
Artivatic also won at the 2018 EMERGE 50 Awards organised by NASSCOM.
Artivatic – Tools Used
The sound of the word ‘startup’ rings many bells. Most commonly, the product or the service is the core business model. However, it takes a lot more than that to practically run a startup. The primary need is management tools and operations simplification tools to manage employee processes and day-to-day documentation activities.
Artivatic uses standard tools for HR management that help the employees onboard from their day 1 in the organisation and another efficient tool for end-to-end project management.
Artivatic – Future Plans
Artivatic aims to garner USD 15 million in revenue by Q2 2022, and is looking at 110% MoM growth in the coming months.
In the next 5 years, Artivatic wants to establish itself as a globally-recognised InsurTech, with a clear focus on:
• Establishing the brand with every operational centre scaling up independently in its area.
• Building local teams to power a decentralised capabilities network, thus enabling a scalable model.
• Expanding SME and commercial sectors by creating next-gen platforms and byte-size insurance plans to affect industry growth.
Artivatic – FAQs
When was Artivatic founded?
Artivatic was founded in 2018 at Bangalore.
Who is the founder of Artivatic?
Layak singh is the founder of Artivatic. He also serves as CEO of Artivatic.
Who are the investors of Artivatic?
Artivatic has raised a total funding of $2.06 Million. Investors funding for Artivatic are:
The article is Contributed by Shalin Maheshwari – Co-founder of Meraqui.
Automation, digital platforms, numerous innovations, and technological advancements are all transforming the fundamental essence of employment in the corporate sector. Although these digital transformations were designed with white-collar labor in mind, they are also being developed for the blue-collar workforce.
Undoubtedly, the internet, wireless networks, e-commerce, and social media have drastically altered how we interact, live, and work today, especially since the outbreak of the pandemic. Software and algorithms have advanced to the point that they can execute complicated, cognitive, and repetitive functions across numerous commercial applications. The automation provided by technology such as robotics, artificial intelligence, and machine learning promises enhanced productivity, efficiency, safety, and, most importantly, convenience. However, concerns evaluating the impact of machines on work and people have existed since the very invention of machines.
Thus, let’s take a closer look at how technology can revolutionize blue-collar workforce management:
According to a recent PwC global survey, 37 per cent of workers are anxious about the possibility of losing their employment due to automation. Artificial Intelligence (AI) and Machine Learning (ML), for example, are making enormous gains toward developing cutting-edge products that can directly replace blue-collar labor. This is because these positions typically require labor-intensive tasks that intelligent machines can easily complete. Self-driving cars, automated cleaning gadgets, and food delivery drones are just a few instances of how technology can replace employees in their current professions. But this does not automatically imply that blue-collar employees will lose their jobs.
According to a World Economic Forum report, automation would certainly provide millions of new job possibilities in the future. However, even in blue-collar jobs, professionals will be required to have a working grasp of novel technology such as AI, ML, and data analytics. Professionals will need to undertake major and ongoing upskilling as the nature of occupations changes and become more tech-driven.
The growing influence of automation, technologies, as well as the accelerated pace of change in employee responsibilities and competencies, make a major shift in the workplace imperative. Many companies have recognized the need to upskill their workers and have already begun training personnel at higher levels of the business. But there are still a few.
More companies should strive to match staff at all levels with future technology, changing customer needs, and market movements. Companies can make all of their employees capable of adapting to tech-driven disruption within the firm and across the industry by doing so. It also assists blue-collar workers in gaining the knowledge and skills they need to face disruption head-on.
Companies must explain continuous changes to their workers in order to promote efficient learning and provide a smooth transition for the workforce. Leaders may see training blue-collar workers as a greater problem because they may not be familiar with or even aware of many of the cutting-edge technologies. However, if executives keep the following in mind, they can still carve out an enhanced workforce:
Map the Skills Gap
To find out where their blue-collar talent stands in terms of industry-specific skill sets and what competencies are necessary for the market for a successful transition, firms must construct a map of skill gaps. The data and advanced insights about skill gaps will essentially establish the groundwork for building a future road map for establishing development programs and mitigating the effects of the skill gap.
Engaging Modules
Organizations must provide compelling learning modules that are easy to understand for employees, especially in the form of videos and audio. They can also be translated into local languages to engage personnel in different parts of the world and make the content easier to understand. The course should introduce employees to the fundamentals and then build on that knowledge to expand their understanding of additional industry-specific principles.
Customized Learning
Customization of learning can help accomplish the objective of making modules more understandable for workers in a number of different ways. It’s crucial to remember that every employee is unique in terms of their skills, educational background, and even learning style. Since leaders and managers know their team’s problems and strengths better than anyone else, they can be involved in the formulation of training programs. Companies can use the buddy shadowing approach to get the best outcomes and foster an agile culture by encouraging peer-to-peer learning. They can use gratitude and recognition to empower employees while also guaranteeing nobody is left behind.
It’s simple – technological advancements don’t have to frighten the blue-collar workforce; instead, they should encourage them to master essential skills that will keep them equipped for the future.
