Tag: amazon prime

  • Government’s New Guidelines for OTT Platforms Explained

    OTT platforms have been growing in India at a fast pace. The OTT market in India is expected to emerge as the world’s sixth-largest by 2024. The OTT market is also expected to grow at a CAGR of 28.6% in the next four years. There are currently about 40 providers of over-the-top-platforms (OTT) in the country.

    India saw a 30% rise in the paid subscribers on OTT platforms. The total number of subscribers is now at 29 Million (around INR 212 crores). The increasing viewership and the exponential growth of the OTT platforms in the country have led the government to put in new rules and regulations for the OTT platforms. The government wants OTT platforms to be accountable for their content.

    The recent issues by certain communities on the web series released by the OTT platforms and considering various other reasons, so the government has come up with the new regulations and rules.

    New Government’s Guidelines for Social Media Platforms Explained
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    Government’s Guidelines for Social Media Platforms

    The New Guidelines for the OTT platforms are:

    The Three Level Adressing Complaint
    The Ratings
    Content Classifications
    Challenge Ahead for OTT Platforms
    FAQ

    The Three Level Adressing Complaint

    OTT platforms will have to formulate a grievance mechanism which will consist of three levels. The rules require two levels of self-regulation.

    First level

    First level is a self-regulation by the OTT platform by appointing a grievance redressal officer. The officer will be responsible for redressals from various individuals. This will be part of the OTT platform.

    Second level

    Second level is an institutional self-regulatory body. It will comprise the industry experts in the field of OTT. This self-regulatory body will be headed by a retired supreme court or high court judge. It can also be headed by other famous or respected personalities in the relevant industry.

    Third level

    Third level is a regulatory body which will be interdepartmental. The committee will be set up by the government. This committee will hear the appeals arising out of the decisions taken at the second level. This regulator body will also take up complaints referred by the Ministry of Information and Broadcast (MIB).

    The Ratings

    Last year the government had issued rules to provide ratings for the OTT contents proposed by IAMAI (Internet and Mobile Association of India). They will be similar to the age-sensitive categorizations which are U/A, U/A7+, U/A13+, U/A16+, etc.

    The OTT platforms are required to self-categorize the contents on these five age-based categories. It is an initiative by the government to bring in censorship to the OTT platforms.

    Market Share of OTT Platforms in India
    Market Share of OTT Platforms in India

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    Content Classifications

    The OTT platforms are required to differentiate all films, series, and other shows based on certain parameters.

    First parameter

    First Parameter would be the age of the viewers. The OTT platforms will have to classify their contents based on a different age. This is mainly to avoid children from watching A-rated films, series, or other shows.

    This method is already part of the movies released in the theatres. An individual who is below the age of 18 will not be allowed to watch an A-rated movie in a theatre.

    Second parameter

    Second parameter would be according to the themes and messages. Again, it is a step by the government to ensure that the children are watching relevant content.

    Third parameter

    Third parameter would be to classify the OTT contents would include based on violence, nudity, sex, language, substance abuse, horror, content, tone, and impact the target audience

    Fourth parameter

    Fourth Parameter would be enabling of parental locks. Certain OTT platforms like Netflix already have parental lock enabling features. With the introduction of these new rules, it will be mandatory for all the OTT platforms to provide a parental lock for their contents. Parental locks are supposed to be activated for contents classified as U/A 13+ or above.


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    Challenge Ahead for OTT Platforms

    Dealing with complaints of the users will be a big challenge for the OTT platforms in India. India has a diverse culture and beliefs. A certain community would find an issue with a content while others would be fine with it. The demand will differ according to the communities.

    It is not clear how OTT platforms are expected to practically address grievances from different users. While some content may be found offensive by a certain community, it would be popular among the other community.

    FAQ

    What is an OTT platform?

    OTT (over-the-top) is a means of providing content over the internet at the request and to suit the requirements of the individual consumer.

    How many OTT platforms are there in India?

    There are currently over 40 providers of over–the–top media services (OTT) in India.

    Is YouTube an OTT Platform?

    Yes, YouTube comes under OTT Platform.

    Conclusion

    The oversight mechanism introduced by the government will increase the power of government in the overall operations of the OTT platforms in India. However, an institutional self-regulation mechanism will help the users to express their concerns. It will help them express it through a formal channel within certain time frames.

    The fine print of the rules is yet to be made public. Some experts said that regulation of OTT is considered Unconstitutional. It is expected that India’s new rules on the OTT platforms will increase the content-related quarrels.

    Until now the content on the OTT platforms like Netflix, Amazon Prime, Hotstar, etc. was unregulated, it wouldn’t be the same moving forward.

  • The Latest Development About Business Model Of Amazon Prime That You Have To Know

    Amazon is the world’s leading e commerce business with an annual turnover of over $100 billion  and its growth is still exponential.  At the same time, Amazon is one of the world’s leading membership businesses with Amazon Prime.  The service is believed to have more than 80 million members worldwide.

    Amazon Prime is considered an important part of Amazon’s great success.  Amazon Prime members pay an annual amount of $99 or a monthly amount of $10.99 and receive free two-day delivery on over 15 million different items.  In addition, Amazon provides various content including data storage, movies and music to its core members.

    Amazon Prime Logo

    Amazon Prime Objective

    The primary objective of Amazon Prime is to create loyalty between Amazon and its customers.  When the customer has paid $99 or $10.99  for free delivery, he will wish to get the most from the already paid membership fee.  In other words, Prime Members get what we call ‘Golden Handcuffs’ within the subscription industry;  Benefits for customers.  As a result, Prime Members spend three times as much money as non-members on Amazon.com in addition to the membership fee.


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    Prime is not only critical of Amazon’s current business, with one-third of Amazon’s business derived from Prime membership.  Prime is also an important part of Amazon’s strategy for the future that revolves around the complete disintegration of the interaction between e-commerce and retail and the dominance of the same-day distribution market.Amazon has entered the market for groceries in the US, winning a position as a same-day delivery dominator in the market. Amazon Fresh delivers groceries and other goods directly to the customer’s doorstep, the day the goods are ordered.  Prime also plays an important role here.

    A Prime Fresh subscription at an annual amount of $299 gives customers free delivery of groceries as they often like Other retail and grocery businesses have much to learn from the success of Amazon’s membership.  Businesses have the opportunity to tie customers closer to the business through a membership that builds loyalty and makes the customer spend more on your business and less with competitors. It is very likely that we will see substantial use of the membership model within both the retail market and the grocery market – as we have seen it in other industries over the years

    Other Prime Service

    Amazon Prime Service

    Amazon Prime Music

    Prime Music is Amazon’s music streaming service.  Here users get access to over one million songs, which can be freely downloaded in the “Prime-Library”.  Prime users have the opportunity to purchase CDs at a lower price than usual, even though these purchases are rare at these times.  Compared to Spotify and other music services, Prime Music’s selection is not volatile, as contestants have more than 20 million songs available, but simply that the selection doesn’t exist is incredibly important and gives loyal customers their money.  Gives good value.

    Amazon Mom

    Prime has further membership.  As a Prime Subscriber, it is possible to subscribe as a parent or a family member and thus save 15-20 percent on diapers and similar products.  However, the name has been in the news a bit and has since been changed to the more appropriate “Amazon Family”

    Amazon Cloud Drive

    Amazon cloud drive is Amazon’s “cloud storage”;  Amazon’s response to Dropbox.  Here, users can store files from their computer, so that it is backed up and so that computer memory is not filled.

    Amazon Studio

    Amazon Studio is an additional step in Amazon’s long-term plan to reach as many users as possible.  Amazon Studios Amazon has its own film production service and intends to produce both TV series and films.

    Amazon Prime Instant Video

    The video service competes with some relatively big players, including Netflix, Hulu and HBO.  However, there are many indications that Prime Instant Video is a major success, especially in terms of getting users to subscribe to Prime or getting users to keep up with Prime

    Amazon Prime Two Day Delivery

    It was from here that it started.  For six years, Prime was only a two-day delivery service and was a real success for subscribers.  It was possible to get free delivery with your purchase if you ordered more than $25 and were not a Prime Customer – but as a Prime Customer you could order anything without paying for transportation.  Of course, you have indirectly paid for the load – as an annual payment – but in the end most customers have made the most of the savings on free transport or paid in the subscription amount.

    Amazon Prime Kindle Service

    39 percent of Amazon consumers in the US reportedly own a Kindle reader.  Kindle users, who are not necessarily prime subscribers, are often referred to as good subscribers as prime subscribers, as they make more purchases than the “standard” customer.  Kindle is the name of Amazon’s e-book reader, which gives users the possibility to buy, download and read e-books anytime on their tablet.  Kindle also works with Prime Library, which gives Prime customers the possibility to borrow e-books for free from a website or app


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    Learning From Amazon Prime

    In 26 years, Amazon has managed to grow to be the world’s most successful e commerce company with an annual turnover of over $130 billion and a market value of around  $470 billion.  Nevertheless, the company still finds itself in the “Day One” in the development of e-commerce, as the vast majority of business between companies and individuals is still physical and psychologically driven by customers into a store or supermarket  .  This is what Amazon wants to change.

    According to Jeff Bezos and Amazon this change will only happen if e-commerce is cheaper, faster and easier for the customer in the future, as the customer has to go to the local store or supermarket.  Therefore, the customer, when he is shopping online, must have access to the best and largest selection of items.  More importantly, the goods have to be delivered quickly and most often on the same day.

    One of the most surprising levers in the making of this change is Amazon turning its customers into customers.  The membership model is otherwise not an everyday look in the retail or grocery industry.  In fact, it is virtually non-existent, but Amazon has reinforced and revolutionized the concept of membership, and created a very strong formula for customer loyalty with Amazon Prime.  In fact, to the extent that it is believed that Amazon has more than 60 million customers worldwide – and is still growing

  • Amazon Experimenting In Food Delivery Services In India

    The e-commerce giant Amazon,  now a days is  to expand all of it’s service in all the sectors by entering in the new sectors trying to build tough competition for the existing players of that sector. Now, the company has joined India’s online food delivery market, and now focusing on becoming the market leader in this sector by giving tough competition to the top local players i.e. Swiggy and Zomato. Let us see the complete report on the topic, Amazon experimenting in food delivery services in India.

    Insights of Amazon Food

    Amazon Food

    The American-based e-commerce giant Amazon, has invested a good amount in their new venture i.e. around $6.5 billion in India. The name given to their brand new food delivery service is Amazon Food. At the present moment, the Amazon food is working in selected pin-codes of Bangalore i.e.  560048, 560037, 560066 and 560103. From the past news from many sources, it was heard that the company was originally planning to launch their food delivery service in India last year, which they pushed to match. No clear reason was provided by the company in this regards but later on they had to push it further more due to the nationwide stay-at-home order (National lockdown) by the Indian government, which they issued in late March before the immediate starting of their services.


    Also Read:  Steps Taken by Online Food Delivery Startups amid CoronaVirus Outbreak


    E-commerce giant at present testing the food delivery service with the selected restaurant partners in Bangalore with some of the employees. They are going to expand this venture in the upcoming span of time.

    Competition in food delivery services

    The basic idea behind the Amazon’s entry into the food delivery market sector to try the new sector. Also, many of it’s rival in their sectors are presently started working in this sector. Google is also working in this sector indirectly with the help of their funded company i.e. Danzo. At present, Danzo (Google backed startup) is working in all types of delivery services and now has started delivering the food services.


    Also Read: The Unpredictable Acquisition of Online Food Delivery


    Other startups like Zomato is itself working in this sector and has now acquired Uber Eats in the starting of the year. The biggest rival startup, Swiggy is also giving the tough competition in this sector, making this sector difficult for any type of future competition. After looking a great opportunity in this food and delivery sector, Amazon is also trying to experience this sector.

    Amazon strategy behind Amazon food

    Amazon is now promoting it’s Amazon prime services to their customers to experience all the facility under a single roof. The company was waiting to integrate this facility with their prime services. According to the company, this brand new integration of this service can help them in increasing their revenue and can help in achieving their goal of converting their business model into profits. This will also help them in acquire more customers which can become their potential customer and so they will be able to experience all the facility within the same brand name in the single servicing platform.