Tag: AI Company

  • 10 Best BNPL Service Providers for Ecommerce in 2023

    The COVID-19 lockdown brought a dynamic shift in how consumers interact with businesses. Along with this, it saw a huge increase in digital adoption and more people are online than ever before. With e-payments in full swing, it gave online retailers the option to integrate their e-commerce platform with BNPL service companies.

    While shopping online, most of you would have come across websites that allow Buy Now Pay Later (BNPL) service while shopping on their website. However, with a sense of scepticism about online banking, we never quite reached out to find out what it all meant.

    As online stores are gradually becoming more aware of their customer’s needs and requirements, they are simultaneously coming up with customer-friendly payment solutions. All these solutions are continuously being integrated with e-commerce platforms.

    In addition, BNPL service companies and traditional banks have entered into the system allowing similar payment arrangements. So, what is a BNPL service provider? How does it work? Let’s find out

    What Is a BNPL Service Provider?
    How Do BNPL Service Providers Contribute to E-commerce?
    Top 10 Best BNPL Service Providers

    1. Simpl
    2. Monoova
    3. PayPal Pay Later
    4. Afterpay
    5. ZestMoney
    6. Klarna
    7. Zip
    8. Sezzle
    9. Affirm
    10. Upstart

    What Is a BNPL Service Provider?

    Once a completely unknown concept, BNPL companies are slowly starting to make their way into the world of e-commerce. A “Buy Now Pay Later” company allows customers to pay for goods and services in a series of instalments rather than paying the full amount upfront.

    A few popular examples of such BNPL companies include apps such as AfterPay, Affirm, Laybuy,  Klarna, and others. A BNPL service provider, popularly referred to as BNPL apps are easy to use and generally has low-interest rates and high credit limits allowing customers to make common purchases with ease.

    BNPL service providers develop and create an app-based form of payment that can be used for both in-store and online payments. The BNPL model is relatively similar to a credit card as BNPL apps allow users to pay for items in a series of instalments over time.

    In simple words, a BNPL is a micro-credit option that allows you to shop online and pay off the amount in either days or weeks with little or no interest whatsoever.  The rise in BNPL services has filled in a huge gap brought about by the pandemic. Apart from the e-commerce platform, BNPL service options can now be found on food delivery, travel booking, grocery shopping and other relevant platforms as well.

    How Do BNPL Service Providers Contribute to E-commerce?

    Not just an e-commerce platform, BNPL Service App can also be used for in-store payments. Every time a consumer buys a product using the BNPL Seva App, the seller (merchant) gets the full payment instantly. Meanwhile, the customer can pay the fee in a series of instalments over time.

    Moreover, these BNPL applications charge no interest for customers that stick to their payment deadline. The process of using a BNPL app is simple. Approvals are straightforward and BNPL Company can run a quick and easy credit check that will not affect your credit score.

    Top 11 BNPL Product Categories

    BNPL service applications not only benefit the customer but also have several advantages for retailers and online store owners. There are several reasons why an online store owner chooses to integrate a BNPL service into its e-commerce platform. Such benefits are

    • Makes it easy for merchants to sell to a particular of customers who use a BNPL service regularly
    • Offers customers the ability to buy an item even when they don’t have the full amount upfront.
    • Stay on top of the market competition or try to get an edge over the market by matching the customer experience offered by other market players.
    • Helps improve and increase consumer spending by enabling customers to make larger purchases without requiring a credit card.
    • This opens up another market segment comprising a young audience that has a higher shopping frequency.

    Recently, BNPL companies have started to market various brands they work with by mailing vouchers and other exciting offers directly to their customers either via email, newspapers and others. The primary intent behind this isn’t to attract new customers, but to increase the purchasing frequency of the existing ones.

    Top 10 Best BNPL Service Providers

    The market is highly dynamic in the 21st century. So, if you are a store owner or an e-commerce website, you must be aware of the market trends to better serve your customers and create a completely satisfactory user experience.

    Along with this, you need to pay due attention to the payment method used by your customers to pay for their purchases. Being aware of this will only aid in customer satisfaction and help improve the purchase frequency of your existing customers. To achieve this, many e-commerce websites have integrated themselves with BNPL service companies, allowing their customers to have BNPL options as they check out. However, given the abundance of BNPL service companies at your disposal, choosing the right company for your business can be difficult.

    To make things easier for you, we have put together the top 10 BNPL service providers that you can opt to go for in 2023.

    Simpl

    Rating 4/5
    Founded 2016

    Beneficial to both merchants and customers alike, Simpl was launched in India way back in 2015. Over a period of time, it has grown to become one of the largest players in the BNPL segment in India. Launched as a mobile-first platform, Simpl offers instant approvals that allow a user to pay with a single tap.

    Simpl

    With Simpl, you have the option to pay later at your convenience. Alternatively, you also have the option to pay in a series of 3 instalments with zero additional charges. Simpl is known to have partnered with 4,500 sellers and merchants across India with a customer base of almost 7 billion.

    Pros:

    • Customisable checkouts option
    • You can do mobile payments anywhere

    Cons:

    • No free trial provided

    Monoova

    Rating 4.2/5
    Founded 2017

    If you are looking to add to the efficiency of your payment workflows, then Moonova’s API integration is exactly what your business needs right now. Thanks to the app’s simple API integration, you get instant account reconciliation, real-time debts and payments, and can assign unique account numbers to the different accounts on your payroll.

    Monoova

    Moonova uses multi-factor authentication that helps to protect you from online fraud, phishing, and other malicious websites by adding another solid layer of security to all your transactions. The company has recently partnered with Truelayer, a global leader in open banking to ensure smarter, faster, and streamlined data-enabled payments in the market.

    The platform’s rock-solid algorithm allows you to conduct the heaviest of transactions with maximum ease. Additionally, the platform offers local support at all times followed by easy-to-use developer tools that you can use within your existing infrastructure

    Pros:

    • Streamlined data-enabled payments
    • Muti-factor authentication
    • Maximum stability

    Cons:

    • Needs regular updates and maintenance

    PayPal Pay Later

    Rating 4.4/5
    Founded 2020

    Whether you are a small business owner or a company with your own name, PayPal Pay Later is a great option for both. Not only is this great for business owners, but it is also highly convenient as a payment method for BNPL application buyers, allowing them to opt for PayPal Pay Later credit plans.

    PayPal Pay Later

    The PayPal Pay later credit plan allows users to choose from six to 36 months as their preferred payment plan. Business owners using PayPal for their transactions have direct and automated access to BNPL services. For this, all the business holders need to integrate the BNPL option of PayPal on their website.

    Though the app is not compatible with in-store purchases, it integrates with most of the e-commerce platforms present in the market. Finally, PayPal offers a PayPal Purchase Protection Plan that assumes all credit risk and can be used for all PayPal purchases.

    Pros:

    • Low processing fees
    • PayPal purchase plan
    • Integrates with most eCommerce platforms

    Cons:

    • Not available for in-store purchases
    • High late fees

    Afterpay

    Rating 4.1/5
    Founded 2014

    Afterpay is a pay-in-four BNPL app that lets users enjoy interest-free instalments with a guaranteed payment of 48 hours to the seller. This BNPL service primarily caters to the needs of Gen Z who are learning to manage money on the go. Smart cards have limits for customers who want to inculcate good spending habits. By 2022, the app has been integrated with around 19 e-commerce websites and can also be used as an API. Operating in 8 countries, the app does not charge any cross-border fees.

    Afterpay

    Although pricing is not available on the website, popular user reviews indicate that this BNPL service charges between 4% to 6% plus 30 cents per transaction. As a Gen Z shopper, all you need to do is add Afterpay to your digital wallet.

    Unlike PayPal, Afterpay is available for both in-store and online purchases. When using Afterpay, you need to put down 25% of the amount in the first phase and then pay the balance in six weeks without any interest charges.

    Pros:

    • 48-hour guaranteed payout
    • Works on the POS system
    • Integrates with several eCommerce platforms
    • 0% APR

    Cons:

    • Pricing not available
    • No monthly financing plan present

    ZestMoney

    Rating 4.2/5
    Founded 2015

    ZestMoney has rapidly grown to become one of the fastest-growing fintech companies in India. Similar to most BNPL services, ZestMoney allows users to make online purchases and pay back the money in a series of instalments with minimal interest charges.

    ZestMoney

    The platform’s algorithm integrates mobile technology, digital banking and AI under the same bracket to provide capital access to those who cannot afford loans through traditional mediums. However, unlike the rest, ZestMoney is designed explicitly for heavy purchases such as furniture, flight tickets, or other so on that aren’t covered by other BNPL lending platforms. The app offers interest-free instalment options to select merchants for a period of six to ten months.

    Pros:

    • No-cost EMI on selected platforms
    • Instant loan approval and disbursal
    • Flexible EMI options

    Cons:

    • Caters to heavy purchases only
    • The issue with user privacy

    Klarna

    Rating 3.5/5
    Founded 2005

    Klarna was started by the Stockholm School of Economics and is one of the most popular BNPL companies of the 21st century. With Klarna, you shop and you have the flexibility to split your purchases into 4 simple interest-free payments.

    Klarna

    You can get more time to make payments whenever you need them by simply extending your due date in the app. Once all the payments are done, all you have to do is report it on the app and all the payments will automatically stop. Shop wherever you are and pay directly from a desktop, smartphone or in-store.

    Pros:

    • Available online and in-store
    • Multiple payment structures
    • Available in multiple countries

    Cons:

    • Each purchase requires Klarna’s approval
    • High late fee

    Zip

    Rating 4.8/5
    Founded 2013

    Earlier known as Quadpay, Zip provides savvy buyers with greater freedom and essential flexibility to make payments anytime, anywhere using the BNPL platform. Established in Australia in 2013, this BNPL service extends to more than 12 international markets.

    Zip

    Whether you are a shopper or a merchant, Zip offers transparent and interest-free credit options to all that don’t hassle or disrupt the traditional credit card model. Similar to Klarna, Zip allows you to pay in 4 interest-free instalments. With Zip, you can pay for products directly using your phone or in-store.

    Pros:

    Cons:

    • Single payment structure

    Sezzle

    Rating 3.5/5
    Founded 2016

    Sezzle has now over 3 million active users comprising over 50,000 merchants on its platform. Operating primarily in the US and Canada, Sezzle serves as an alternative payment platform with 4 instalment free payment options spanning over 6 weeks.

    Sezzle

    As a certified nonprofit B corporation, you have the flexibility to reschedule your payments for up to two weeks at a time. You can shop and pay for your favourite brands both online and in-store using the Sezzle app.

    Pros:

    • Options to Reschedule Payments
    • Virtual Credit Card Options are available both online and in-store

    Cons:

    • Missed payments result in Account deactivation
    • Single Payment structure

    Affirm

    Rating 4.3/5
    Founded 2017

    Since 2017, Affirm has financed over 17 million purchases and is currently available to more than 30,000 retailers in the US. The company primarily operates in financial lending of instalment loans to their customers for use at every PoS purchase.

    Affirm

    Depending on your payment plan and eligibility, you can avail of up to 0-30% interest. This US-based BNPL service provider provides you with a flexible, transparent, and more convenient way of helping customers pay overtime as per the payment selection made by the customer.

    Pros:

    • It has email Notifications
    • It has Customer Portal for financial tracking

    Cons:

    • Very high-interest rates which vary from 10%-30%
    • It requires a credit check

    Upstart

    Rating 3.3/5
    Founded 2012

    The greater the access to affordable credit schemes, the greater the risks and associated costs. However, Upstart is a leading AI lending platform that works with banks and credit unions to help consumers settle their loans with simple payment plans.

    Upstart

    The process of applying for an UpStart loan is quick and easy. You start by checking eligibility without worrying about whether or not it will affect your credit score. Even if you are not eligible for the amount you requested, they offer some other options. You can then choose different amounts to get estimated APRs.

    Pros:

    • Available In-store and Offline
    • Active Notification

    Cons:

    • Single Payment Structure

    Conclusion

    Since the onset of the COVID-19 pandemic, the world has become a bit reluctant to venture out to shop. This has put an emphasis on online shopping in a big way allowing more and more e-commerce platforms to grow and develop every day. Meanwhile, online retailers and e-commerce websites are also making more efforts to match the user experience as per the market competition. For this, most of the e-commerce platforms have implemented a convenient BNPL service.

    Without further ado, BNPL services are already making an impact on customers and vendors alike. Looking at the pace at which it is developing, BNPL service companies are all set to become a big element of both in-store as well as online shopping in the years to come. Whether you own a store or an e-commerce website, you need to be updated about the modern payment methods customers use to make their purchases. Doing so will only aid in customer satisfaction and ultimately generate more sales.

    FAQ

    How much do BNPL providers charge merchants?

    Most BNPL retailers do not publicly disclose their merchant fees, but they typically range between 2% and 8% of a customer’s purchase amount.

    What are BNPL services?

    Buy now Pay later or BNPL is a type of instalment loan. It divides your purchase into multiple equal payments, with the first due at checkout. The remaining payments are billed to your debit or credit card until your purchase is paid in full.

    What is Amazon BNPL?

    Amazon Monthly Payment is a buy now, pay later (BNPL) option. However, if it isn’t offered on your product or does not meet your payment needs, you could choose a third-party BNPL provider.

    Is BNPL a product or service?

    BNPL products are credit products, just like any other loan, and will take regular repayments from your bank accounts or credit card.

    Is BNPL a payment method?

    The buy Now Pay Later (BNPL) scheme is a method of payment which allows consumers to pay for their purchases in short instalment periods without any interest charges or fees.

  • Haptik – India’s Biggest AI-based Personal Assistance Platform

    Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by Haptik.

    There are more than 3 billion people in the world who use messaging or digital voice interfaces on a daily basis. However, less than 1% use these mediums to communicate with businesses and brands. It is only a matter of time for this to change – enterprises will implement the infrastructure to enable these channels.

    Haptik is born out of the belief that conversational AI will have the same paradigm shift, and the company is a global team of 200+ believers waiting to make it happen.

    Haptik – Company Highlights

    Startup Name Haptik
    Parent Company Reliance Industries
    Headquarters Mumbai, Maharashtra, India
    Industry Software, AI-company
    Founded August 2013
    Founders Aakrit Vaish and Swapan Rajdev
    Area Served Worldwide
    Website www.haptik.ai

    Haptik – About and How it Works?
    Haptik – Logo and its Meaning
    Haptik – Founder and History
    Haptik – Mission
    Haptik – Recent News
    Haptik – Team
    Haptik – Partnerships
    Haptik – Business Model
    Haptik – Revenue and Growth
    Haptik – Funding and Investors
    Haptik – Acquisitions
    Haptik – Awards and Recognitions
    Haptik – Competitors
    Haptik – Challenges Faced
    Haptik – Future Plans
    Haptik – FAQs

    Haptik – About and How it Works?

    Haptik is an artificial intelligence company powering conversational assistants for brands to transform customer experiences. The company develops technology to enable enterprises to build conversational AI systems that allow users to converse with applications and electronic devices in free-format, natural language, using speech or text.

    Haptik also has an automated conversational testing platform that enables real-time improvements to the AI. Haptik AI is a developer of conversational AI platforms intended to automate critical business processes.

    The company’s platform has a live agent tool for a bot to human handover and analytics dashboard to check chat level metrics and insights into what a customer really needs from business, enabling users to chat with experts for any query related to any company, product or service via text messages.


    Haptik – Logo and its Meaning

    The Haptik logo has hand that is very colorful, and the multiple colors serve a purpose – to symbolize how the app could help users with a wide range of tasks. Taken together, the hand and the colors were meant to say “I’m here to help, and I can help with a lot of things”.

    Haptik's company logo
    Haptik’s company logo

    The bright colors, in addition to being pleasing to the eye, were also meant to symbolize positivity and optimism – reflecting our confidence in the ability of the Haptik app to accomplish the many tasks that it would be asked to perform.

    Haptik – Founder and History

    Haptik was founded by Aakrit Vaish and Swapan Rajdev, both University of Illinois engineering alumni in August 2013.

    Founders of Haptik
    Founders of Haptik

    Vaish recalls, “Swapan and I were working in San Francisco when the mobile app industry was taking off. One of the categories of apps that we saw take off significantly was messaging. We noticed people using messaging apps more than any other type of app, and the addiction to the interface was crazy. We figured there is something here to build on, and potentially a platform to support conversations everywhere beyond simply peer to peer chat. That’s when Haptik was born”.

    In March 2014, the company launched its first product, the Haptik app which is a chat-based personal assistant for Android and iOS platforms in India.

    Over time this evolved into full-blown conversational commerce app with over 2 million downloads with 15 million app installs. The company launched Life Insurance chat-bot for HDFC Life and a Baap Bot for Father’s Day.

    Haptik – Mission

    Haptik’s mission statement says, “To build artificial intelligence products that enable the paradigm shift of interaction from clicks to conversations.

    Haptik – Recent News

    Reliance Jio said that it has bought a majority stake in Haptik,  a startup that develops ‘conversational’ platforms and virtual assistants, in a deal worth $100 million overall. The transaction will see Jio will take an 87 percent stake in the company, with the remaining shares left for Haptik’s  founding team and staff. The deal includes 230 crore ($33 million) to buy out existing backers and an investment of 470 crore ($67 million).

    Haptik announced that it has acqui-hired Convrg, a Los Angeles-based startup that develops chatbots, to serve customers in North America. According to Aakrit Vaish this move is part of Haptik’s broader strategy to both expand its technology expertise and team and business overseas.

    Haptik – Team

    • Aakrit Vaish – Co-Founder & Chief Executive Officer
    • Swapan Rajdev – Co-Founder & CTO
    • Kartik Poddar – Chief Business Officer
    • Prateek Gupte – Director, Product & Engineering
    • Krupal Modi – Head, Machine Learning
    • Aman Srivastava – Machine Learning Scientist
    • Audrey Wu – VP Strategic Partnerships

    Transforming the AI employment landscape – AlmaBetter Data Science LER Program
    India has always been home to innovation and creativity, fostering humandevelopment over many centuries. Sadly these virtues have not fully manifestedthemselves in shaping the current higher education system despite having worldclass institutions such as IITs, IIMs, etc. Students normally gradua…


    Haptik – Partnerships

    Haptik built the world’s largest WhatsApp chatbot for COVID-19. This was the official helpline for the Government of India which was utilized by over 21 million users across the country. The MyGov Corona Helpdesk was engineered to fight rumors, educate the masses and bring a sense of calm to the pandemic situation. Haptik built the Helpdesk ground-up using official data shared by the Government.

    Kotak Life partnered with Haptik to develop an AI-driven conversational assistant called KAYA which provides 24X7 assistance to consumers.

    The company partnered with Amazon Pay, HDFC Life, Ola Cabs, Uber, Times Internet, Mumbai City FC, Coca-Cola, Ziman, Zomato, BookMyShow, ClearTrip, Goibibo, UrbanClap, Via.com, Dineout, Flipkart, and Kotak Life to run campaigns on Haptik app.

    In March 2018, the company partnered with Amazon Web Services (AWS) to provide Al-enabled conversational solutions to customers in India.

    Haptik has entered into a strategic partnership with Y Combinator-backed Leena AI to provide enterprises for all types of bot solutions.

    Haptik’s repertoire of chatbot customers in India includes Samsung, Future Group, KFC, Dream11, Sharekhan, Edelweiss, Tokio, Club Mahindra and IIFL among others. Haptik has also built assistants for TOI, Samsung, Ziman and Akancha Against Harassment, an online Cyber Safety Initiative.

    Haptik is one of the world’s largest conversational AI platforms. In October 2017, The Times of India app incorporated Haptik’s virtual personal assistant service with Sprite as the exclusive brand partner. Samsung was the second partner who uses Haptik to power its ‘My Assistant’ service that is pre-installed on the Samsung Galaxy S7 and Galaxy S7 Edge in India.

    Haptik built a scalable Support Bot for Dream11 which helped the online handle 8x their volume without a large support staff during IPL 2018.

    Haptik – Business Model

    Haptik has always been in the leading position when it came to the chatbot business. They were one of the very first enterprises to come up with the idea and have a huge advantage of the experience factor when compared to its competitors. They have had lots and lots of experimentations done on the concept and have almost perfected the art.

    One of their biggest strong points is indeed the upper hand in technology. The in-depth knowledge in Machine Learning and NLP has also aided the company to be one step ahead of the competitors. They were one of the very first firms to reap the benefits of the chatbot industry by foreseeing the growing liking of the people to interface and personal assistance.

    They also concentrated on being a B2B(business-to-business) model, which proved more effective for the team. The biggest advantage of Haptik is that they provide customized services to the customers. There is no one model for all kind of a concept that works there. This has also led to the team to stand out from the rest.

    Haptik – Revenue and Growth

    From a rather unsuccessful launch of its beta phase called Batman to becoming the nation’s biggest AI-based personal assistance platform, Haptik has indeed come a very long way. They have over one million downloads in Play Store and are the highest-rated mobile application in India.

    The organization handles over 50 million conversation yearly and has a clean history when it comes to customer churns. This is no ordinary feat and the team has indeed worked very hard to reach where they are today.

    More and more people seek the assistance of chatbots to solve their daily problems and help in easier decision making. The company is now looking forward to expanding there scope across the globe and are absolutely confident that they will be able to see the same magnitude of results they could see in India.

    Mumbai-based conversational AI assistant Haptik has attained 105% of its revenue target in the first quarter of financial year 2020 despite the pandemic and the reduced cash flow from the travel tech sector which suffered huge losses due to the travel restrictions.

    Haptik – Funding and Investors

    Haptik has raised a total of $12.2M in funding over 2 rounds. Their latest funding was raised on Apr 5, 2016 from a Series B round. Haptik is funded by 3 investors. Times Internet and Vivek Kumar are the most recent investors.

    Date Round Amount Lead Investors
    Apr 5, 2016 Series B $11.2M Times Internet
    Sep 16, 2014 Series A $1M Kalaari Capital

    Haptik – Acquisitions

    Haptik has acquired 2 organizations. Their most recent acquisition was Buzzo.ai on Sep 24, 2019.

    Acquiree Name Date Amount About Acquiree
    Buzzo.ai Sep 24, 2019 Buzzo.ai is a customizable Artificial Intelligence software for retail, e-commerce, travel.
    CONVRG Jul 23, 2019 Speakeasy™ by Convrg is AI-powered software that voice-enables your ecommerce website or mobile app, allowing consumers to shop by voice.

    Haptik – Awards and Recognitions

    Haptik won ‘AI for Good Award’ for the year 2018 at the 4th Annual Canadian Fintech and  AI awards. Haptik’s client list includes Fortune 500 names such as Coca-Cola, Samsung, KFC, Tata Group and Mahindra Group, among others.

    The company launched in the year 2013 was awarded for its 24×7 bot which benefits its users in fields of cyber safety and harassment. Haptik developed a bot named Akancha Against Harassment or AHH bot, authorized by Akancha Srivastava, a prominent cyber safety pundit and founder of the Akancha Against Harassment (AAH) vision. The bot enhances and educates people about cyber safety in a captivating and conversational procedure. The technology gives a comprehensive information on the absolute process and more users pursuing help and safety against cyber harassment.

    Haptik – Competitors

    The top  competitors in Haptik’s competitive set are Floatbot, Vernacular, Yellow Messenger, SendBird, Niki, and Askarvi.

    Haptik – Challenges Faced

    Vaish says “Being at the forefront of an industry which is still evolving means that there is no predefined playbook which can be followed to assure results. At Haptik, on an everyday basis, we try out various different experiments some of which succeed while some of them don’t”.

    The company faces challenges on all aspects of engineering starting from scaling, research in machine learning, product and design. They perform research in-house and work closely with academia and other institutes to be able to find the best solutions to advance the chatbot and machine learning space.

    Having said that, it cannot be denied that chatbot space is growing by leaps and bounds, with traditional slow moving businesses automating their procedures and using chatbot to become more efficient. The founders of Haptik believe that with the growth of AI technology, bots will be able to understand regular human speech in both text and voice.

    “Vernacular language support is another interesting field that is currently open to innovation. We can also expect to see chatbots on various other platforms apart from websites and messengers. Chatbots will become more prevalent and be a part of everyday life for everyone who owns a smartphone!”, Vaish added.


    How AI Chatbot Increases Sales/ Sales Boost by AI Chatbot
    Artificial intelligence chatbots mainly distinguish themselves from other chatbots by their ability to understand the intentions behind the customer’s questions. Chatbots provide the precise information customers are looking for.


    Haptik – Future Plans

    Haptik’s team is looking forward to expand further into newer and bigger markets. Haptik has a few clients in the US with IoT, chatbot, and voice assistance market growing extensively in India. A Hansa Cequity Customer Experience Trends Report suggests that the chatbot market will touch $2.3 billion by the end of 2020 from its current $700 million.

    “We invested in Haptik back in 2016 based on the early signs of messaging as a paradigm for user interactions. Over the last year, we have seen tremendous adoption in enterprises adopting it as a platform to communicate with their users, with successful results. We are really bullish on what’s to come from team Haptik in the next few months, and are prepared to back them all the way to making this a large global technology company from India.” said Aakrit, founder of Haptik.

    Haptik – FAQs

    What does Haptik do?

    Haptik is an artificial intelligence company powering conversational assistants for brands to transform customer experiences. Haptik develops technology to enable enterprises to build conversational AI systems that allow users to converse with applications and electronic devices in free-format, natural language, using speech or text.

    Which company owns Haptik?

    The Reliance Industries owns Haptik.

    Who founded Haptik?

    Haptik was founded by Aakrit Vaish and Swapan Rajdev, in August 2013.

    When was Haptik founded?

    Haptik was founded in August 2013.

    Who is the current CEO of Haptik?

    Aakrit Vaish is the current CEO of Haptik.

  • Everything you Need to know about Amazon’s DeepRacer Software

    Amazon had recently made an announcement of open sourcing one of its device software DeepRacer which means that the software DeepRacer is freely available for anyone to modify or redistribute according to their requirements or plans. The DeepRacer was first developed by AWS. Lets’ look at what exactly is DeepRacer which was announced by Amazon.

    About AWS
    What is DeepRacer
    Objective of DeepRacer
    Opensourcing of DeepRacer
    FAQ

    About AWS

    Amazon Web Services is a subsidiary company of Amazon Inc., The company comes under the web services and cloud computing industry. The company launched its web services in the year 2002 and cloud computing in the year 2006.

    Some of the products and services of the company include computing, networking, storage, analytics, database, deployment, application services, machine learning, management and so on. The most popular is Amazon Elastic Compute Cloud (EC2).


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    What is DeepRacer

    DeepRacer is known as AWS DeepRacer as it was developed by Amazon Web Services (AWS). The company had introduced DeepRacer in the year 2018. The objective was to help the developers learn Machine Learning in an easier and a fun way.

    AWS DeepRacer
    AWS DeepRacer

    AWS DeepRacer is a race car with an autonomous 1/18th scale. The car is designed to test the reinforcement learning models by conducting virtual races or physical races. The virtual races will be conducted in the AWS DeepRacer Console and the physical races will be conducted on a track at Amazon Web Services or customer events.

    Objective of DeepRacer

    The main objective or idea behind AWS DeepRacer is to teach the developers basics of machine learning. After the introduction of AWS DeepRacer in the year 2018, the company has conducted various physical races with DeepRacer known as AWS DeepRacer leagues and recently they have conducted a wide range of virtual races as well.

    In order to encourage new people to get involved with the technology and to encourage the machine learning process, the company had reorganized the leagues last month. The announcement of open sourcing is also another step taken by the company to increase the number of participants.

    It is a step to increase the interest of developers as it is a chance to make it their own and they will be able to customize it and add new layers to the cars which were not possible until now. This is a significant step taken towards encouraging the machine learning process.


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    Opensourcing of DeepRacer

    After the launch of AWS DeepRacer in the year 2018, it has evolved significantly which has led the company to announce a new step which is open sourcing the software of these cars. The DeepRacer car is a mini computer that is running using an Ubuntu Linux and a Robot Operating System (ROS).

    Both the software is open source elements. The open sourcing will enable the users to change the car’s default behaviour and the company believes that by open sourcing the device, there will be a lot of creative uses of DeepRacer coming forward by the software developers.

    The open source for the AWS DeepRacer will enable the software developers to easily change the device code of the race car which is programmed only for the track into anything useful and creative.

    Some of the changes you can make are you can deploy countermeasures into the car so that it won’t let other cars to overtake it or you can deploy your own counter algorithm which will make it run faster from a specific point to another.

    The company wrote in its blog post about these examples and added saying that you just need to dream it and code it.


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    FAQ

    What is AWS DeepRacer?

    AWS DeepRacer is an autonomous 1/18th scale race car designed to test RL models by racing on a physical track.

    What is AWS DeepRacer league?

    The AWS DeepRacer League is the world’s first global autonomous racing league for developers.

    Which geographic regions is AWS DeepRacer available in?

    AWS DeepRacer simulator is available in the US East (N. Virginia) Region.

    Conclusion

    AWS DeepRacer is one of the most efficient ways to learn machine learning for developers. It is designed for developers of all skill levels and even the ones who have no experience in Machine Learning.