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  • Success Story of Cipla | How This Indian Pharma Company Became a Global Name?

    Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by Cipla Limited.

    Pharma industries are one of the most crucial industries as they are considered the largest contributors to a country’s economy. We know, that the pharma industries are responsible for creating several medicines. In India, pharmaceutical companies are growing at a rapid rate, which makes India among the top pharmaceutical exporting countries.

    Pharmaceutical companies have made tremendous advancements in the field of biomedical science and offer numerous solutions to mankind with their innovative and effective medicines.

    Cipla is one such Indian multinational pharmaceutical company that develops various medicines to treat different types of diseases. It was founded in 1935 and has its headquarters in Mumbai.

    Read on to find out more about Cipla. In this article, you will come across Cipla’s startup story, its founders, business model, revenue growth, challenges faced, awards achieved by Cipla, and more.

    Cipla – Company Highlights

    Startup Name Cipla Limited
    Headquarters Mumbai, Maharashtra, India
    Sector Pharmaceuticals
    Founder Dr. Khwaja Abdul Hamied
    Founded 1935
    Type Public
    Revenue $2.7 billion (FY21-22)
    Website cipla.com

    Cipla – About
    Cipla – Industry
    Cipla – Founders and Team
    Cipla – Startup Story
    Cipla – Name, Logo, and Tagline
    Cipla – Mission and Vision
    Cipla – Business Model
    Cipla – Revenue Model
    Cipla – Investments
    Cipla – Mergers and Acquisitions
    Cipla – Shareholding
    Cipla – Online and Social Media Presence
    Cipla – Advertisements and Social Media Campaigns
    Cipla – Awards and Achievements
    Cipla – Challenges / Controversies faced
    Cipla – Competitors
    Cipla – Future plans

    Cipla – About

    The Indian multinational pharmaceutical business, Cipla Limited is based in Mumbai. Founded by Khwaja Abdul Hamied in 1935, the pharma company focuses on creating medications to treat a variety of illnesses, including asthma, cardiovascular diseases, arthritis, diabetes, depression, and many others.

    Cipla aims to never stop working to make sure that patients in need have access to high-quality, reasonably priced medications. For the past eight decades, medical professionals and patients worldwide have trusted Cipla because of this.

    Care has been the cornerstone on which Cipla as an organisation has been constructed, brick by brick. The company has expanded its footprint to 80+ markets and provides more than 1,500 medications across numerous therapeutic categories in 50+ dosage forms. Currently, Cipla is expanding its footmark in key areas including India, South Africa, and the United States as well as other developing nations’ economies in an effort to make healthcare more accessible globally. Cipla is also present in countries like – Kenya, Australia, South Africa, the USA, Europe, Malaysia, Morocco, Nepal, Sri Lanka, Uganda, and United Kingdom.

    Cipla – Industry

    The Indian pharmaceutical industry is the world’s 3rd largest by volume and 14th largest in terms of value. According to the Indian Economic Survey 2021, the domestic market is expected to grow 3 times in the next decade.

    It is reported that India supplies around 20% of the generic medicines globally in terms of volume. As already mentioned, the Indian pharmaceuticals industry is among the top 10 for having the highest value of drugs and medicines during 2020.

    Cipla – Founders and Team

    Cipla Limited is founded by Dr. Khwaja Abdul Hamied in 1935.

    Khwaja Abdul Hamied

    Dr. Khwaja Abdul Hamied - Founder of Cipla Limited
    Dr. Khwaja Abdul Hamied – Founder of Cipla Limited

    Dr. Khwaja Abdul Hamied laid the foundation of Cipla in 1935. Dr. Hamied was born to Khwaja Abdul Ali and Masood Jahan Begum in Aligarh, Uttar Pradesh in 1898. He was a follower of M.K. Gandhi and also a founder professor along with Zakir Husain of  Jamia Millia Islamia, Aligarh, which is now based in Delhi. Dr. Hamied received his undergraduate degree from Allahabad University, Uttar Pradesh, and his Master’s and Doctoral degrees from the Humboldt University of Berlin, Germany. Dr. Hamied was a scientist who opposed imperialism and was a nationalist and freedom fighter in India.

    Dr. Khwaja Abdul Hamied started Cipla with a very strong aim, “Never again will India be starved of essential drugs.“

    Yusuf Khwaja Hamied

    Yusuf Khwaja Hamied - Non-Executive Chairman of Cipla Limited
    Yusuf Khwaja Hamied – Non-Executive Chairman of Cipla Limited

    Yusuf Khwaja Hamied is the Non-Executive Chairman of Cipla Limited. An Indian scientist and billionaire businessman, Yusuf took over the company after his father, Dr. Khwaja Abdul Hamied. His popularity is known outside the national boundaries as he is best recognised for fighting against powerful Western pharmaceutical companies to offer affordable generic AIDS medications and therapies for other illnesses that largely afflict people in developing nations. Additionally, he was chosen as a fellow of the Indian National Science Academy.

    Umang Vohra

    Umang Vohra - Global CEO of Cipla Limited
    Umang Vohra – Global CEO of Cipla Limited

    Umang Vohra is the Managing Director and Global CEO of Cipla Limited. He has done Bachelor of Engineering in Computer Science from M.S. Ramaiah Institute of Technology, Bengaluru, Karnataka and got his degree in Master of Business Administration from T.A.Pai Management Institute, Karnataka. Umang was also Head of the North America business at Dr Reddys Laboratories, and Manager, Financial Planning at Pepsico India.

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    Cipla – Startup Story

    The history of Cipla goes back to 1935 when Dr. Khwaja Adbul Hamied founded one of the leading pharma companies in India. Initially, the company was known as, ‘The Chemical, Industrial & Pharmaceutical Laboratories.’ Later on, in 1984, the company was named ‘Cipla Limited.’

    It was in 1968 when Cipla’s revenue crossed over Rs 1 crores. Soon after, at Mumbai Central Headquarters, an ORG 2001 computer was installed by the company to streamline the payroll and financial accounting processes, saving 20 days of labour from seven people. Then in 1991, the turnover of Cipla crossed Rs 100 crores.

    The first oral iron chelator in history, Deferiprone, was introduced by Cipla in 1995. Antiretrovirals for HIV treatment were made available by the company in 2001 for less than $350 per patient annually.

    In order to give patients with real-time monitoring, coaching, and advice, Cipla has partnered with Wellthy Therapeutics in India and Brandmed in South Africa in 2019. This collaboration combines behavioural science, actual clinical evidence, and artificial intelligence.

    During the covid-19 outbreak, the establishment of Maharashtra’s only pediatric isolation facility specifically for COVID-19 is supported by Cipla Foundation.

    The company completed its 85 years on 17th August 2020. The Cipla Foundation is said to have given funds to set up a world-class chemistry research laboratory at the Indian Institute of Science Education and Research (IISER) Pune.

    Now, the company has over 25,000 employees working in the organisation all over the world.

    Cipla – Name, Logo, and Tagline

    Cipla Limited - Logo and Tagline
    Cipla Limited – Logo and Tagline

    The company was first established as ‘The Chemical Industrial & Pharmaceutical Laboratories Ltd. and then later changed its name to Cipla Limited in 1984.

    Cipla goes by the slogan, “Caring for Life.”

    Cipla – Mission and Vision

    Cipla’s values include guiding and conduct in every conversation, organisational decision, and action of its employees.

    The mission of Cipla is to be the top global healthcare provider, utilising innovation and technology to cater to all patients’ basic needs.

    The mission and vision of the company in the words of Dr. Y K Hamied, Chairman Cipla, “Our work is not just making medicines. It is about making a difference.”

    Cipla – Business Model

    The business model of Cipla can be called a Generic Pharmaceutical Company (GPC) business model. Cipla is one of the largest pharmaceutical firms in India. The company operates in more than 80 countries and has 47 manufacturing facilities spread across the globe.

    Cipla has a wide portfolio of drugs across therapies. Let’s take a look at what Cipla offers:

    Therapies

    Cipla offers various treatments for diseases like heart failure, MI, lipid abnormalities, angina, hypertension, arrhythmia, diabetes, and obesity.

    Respiratory

    Cipla has introduced products for Asthma, Chronic Obstructive Pulmonary Disease (COPD), Allergic Rhinitis (AR), and more recently other diseases such as Pulmonary Arterial Hypertension (PAH), lung cancer, and Idiopathic Pulmonary Fibrosis (IPF). Some of the common respiratory products by Cipla are Salbutamol tablets and Salbutamol inhalers.

    HIV/AIDS

    Cipla is dedicated to the cause of HIV/AIDS by staying true to its motto, ‘None shall be denied.’ To help eradicate AIDS, Cipla introduced the first ever prescribed 3-in-1 fixed-dose combination in the year 2001 (stavudine, lamivudine, and nevirapine). In contrast to the average annual cost of over $12,000 per patient in most developed nations, it was made available for around $350 per year. The WHO and FDA have also approved Cipla’s biggest selection of antiretroviral medications.

    Oncology

    Cipla was the first company in India to introduce the drugs Vincristine and Vinblastine in 1984. To provide free care for cancer patients who were nearing the end of their lives, the Cipla Palliative Care and Training Centre in Pune was founded in 1997. More than 11,000 patients and their families have received assistance from the Center over the years.

    Urology

    With products for BPH (Benign Prostatic Hyperplasia), prostate cancer, urinary stones, hypogonadism, and sexual dysfunction conditions, Cipla has a sizable presence in the field of urology.

    Cardio Metabolism

    Products like Propranolol, which was introduced in 1972, were the company’s first fight against heart problems. For diabetes, Cipla has introduced several pills like Metformin, Metformin plus Glimepiride, and Metformin plus Glimepiride plus Pioglitazone.

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    Child Health

    Cipla is present in nine essential pediatric therapeutic segments like Anti-bacterial, Gastrointestinal, Anti-asthmatics, Chelation therapies, etc.

    Infectious Diseases & Critical Care

    Cipla has products like Tazobactam + Pipercillin, Colistin, Vancomycin, Paracetamol Infusion, etc. to fight various types of infections caused by viruses or bacteria.

    Hepatitis

    Cipla has managed to produce drugs to treat diseases like Hepatitis B & C.

    Women’s Health

    Cipla launched Clominphene citrate for infertility in women in 1979. Since then, the company has created a range of products to improve the overall health of women. The company has medication to help women at every stage of their lives, from managing polycystic ovarian syndrome to maintaining early pregnancy, from reducing post-partum haemorrhage to hormone treatment, to addressing menopausal difficulties. It has expanded its global product offering for women’s health to a number of nations.

    Ophthalmology

    Cipla Ophthalmology is aimed at treating diseases like glaucoma, infective keratitis, and endophthalmitis in association with the All India Ophthalmology Society.

    Cipla’s R&D main areas of interest were the creation of novel formulations, drug delivery methods, and APIs (active pharmaceutical ingredients). In addition, Cipla collaborates with other businesses on projects involving consultation, commissioning, engineering, project evaluation, quality control, know-how transfer, support, and plant supply.

    Some of the major products under the label of Cipla are:

    • Cofsils – Provide relief from sore throat and cough
    • Ciphands – Range of hand sanitisers, hand rubs, and surface sprays.
    • Nicotex – A range of products to quit smoking.
    • CIPREMI – Gilead Sciences’ Remdesivir for emergency COVID-19 treatment for critical patients.

    Cipla also offers many Covid-19 diagnostics products for easy accessibility. It has products like- CIPTest, CIPtest Plus, and ViraGEN.

    Cipla Palliative Care and Training Centre

    To treat patients who have a serious illnesses and support them with the best possible facilities and care. The company has teamed up with the government, public health institutions, local administration, NGOs, and frontline workers to treat and take care o people who were affected because of covid.

    Cipla’s main area of focus is on health, education, skill development, and environmental sustainability & disaster response.

    Cipla – Revenue Model

    Cipla Limited Revenue from FY2016 to FY2022
    Cipla Limited Revenue from FY2016 to FY2022

    Cipla mainly generates its revenue by selling active pharmaceutical ingredients to other manufacturers as well as pharmaceutical and personal care products.

    The company’s revenue for FY21-22 is $2.7 billion ( Rs 21,763 crores). This was nearly a 14% Y-o-Y growth in the revenue from $2.4 billion (Rs 19,160 crores) in FY20-21. The profit recorded by the company in FY21-22 stood at $315 million (Rs 2,517 crores) which was nearly a 4% increase from $301 million (Rs 2,405 crores) in FY20-21.

    Cipla – Investments

    As of 2022, Cipla has made four investments. Their most recent investment was on June 28, 2022, when GoApptiv raised ₹260 million. The other investments are:

    Date of Announcement Company Name Funding Round Money Raised
    June 28, 2022 GoApptiv Corporate Round ₹260 million
    Jun 10, 2020 GoApptiv Corporate Round $1.2 million
    Feb 18, 2019 Wellthy Therapeutics Corporate Round $1.5 million
    MAY 12, 2014 Chase Pharmaceuticals Series B $21 MILLION

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    Cipla – Mergers and Acquisitions

    Cipla has acquired six organizations. Their most recent acquisition was Mirren Pty Ltd. for $33 million on July 12, 2018. The other acquisitions are:

    Acquiree Name Date of Acquisition Amount
    Mirren Pty Ltd. July 12, 2018 $33 million
    Exelan Pharmaceuticals September 4, 2015 $50 million
    InvaGen Pharmaceuticals September 4, 2015 $500 million
    Quality Chemicals Ltd. May 25, 2015 $30 million
    Cipla Medpro South Africa Ltd. July 16, 2013 $512 million
    Meditab Specialities Nov 23, 2011 $16.7 million

    Cipla – Shareholding

    Cipla Limited Shareholding Pattern 2022
    Cipla Limited Shareholding Pattern 2022

    The equity shares of Cipla are traded on the National Stock Exchange of India (CNX Nifty) and the Bombay Stock Exchange (BSE). The Luxembourg Stock Exchange lists its Global Depository Receipts (GDRs). The prominent shareholders of the company include the Promoter and Promoter Group, Foreign Institutional Investors, Indian Institutional Investors, GDR, and Others.

    Cipla – Online and Social Media Presence

    The company have a very influential social media presence. It can be seen from the number of social media accounts they have on popular platforms like:

    • Facebook Page – 78,712 followers
    • LinkedIn Page – 958,173 followers
    • Instagram Page – 9.9K followers
    • Twitter Page – 32.2K followers
    • YouTube – 8.63K subscribers

    The followers and subscribers count are as of August 2022.

    Cipla – Advertisements and Social Media Campaigns

    Quite recently, Cipla has launched an ad on various digital mediums, TV, cinema, and social media platforms with their new brand ambassador Ayushmann Khurrana. The company through this advertisement wants to raise people’s awareness of the value of taking multivitamin pills daily. The brand wanted to capture people’s attention through Ayushmann about keeping oneself fit and having stamina and energy in day-to-day life.

    Cipla Health Campaign starring Ayushmann Khurrana

    Another major campaign by Cipla is the ‘Berok Zindagi campaign’ with hashtags like – #InhalerHainSahi and #SayYesToInhalers. There are many campaigns featuring different actors who share their stories of having asthma and how using an inhaler is absolutely safe and easy to use even for kids as well. With regard to this campaign, there is also a song that was launched with the song name ‘Inhalers Hain Sahi’. It is sung and composed by renowned music composer Amit Trivedi.

    Cipla – Berok Zindagi Campaign

    Cipla – Awards and Achievements

    Here’s the list of major awards won by Cipla:

    • Cipla received Economic Times Family Business Award.
    • Cipla won the 4th India Logistics and Warehousing Excellence Awards 2022.
    • BW Businessworld featured Cipla amongst the Top 40 BW Most Sustainable Companies in India.
    • Cipla scores highest among pharma companies in CRISIL’s Sustainability Rating 2022.
    • Cipla bags the first prize in the GOQii Corporate Challenge at an organisational level.
    • Cipla was recognised at the 35th Goa Statehood Day for contributing significantly to healthcare in the state of Goa.
    • ET Brand Equity Kaleido Awards 2022.
    • Best New Product Introduction/ Promotion in the U.S. Generic Industry – Cipla USA Inc.
    • Cipla won Silver in Public Awareness Campaign in Healthcare & Wellness Category – Berok Zindagi.
    • Cipla receives the India Pharma Leader of the Year Award.
    • Cipla receives US-INDIA Trade Award – “Pharma & Healthcare” Category.
    • Cipla won Bronze in Best Integrated Report (Large Company) Category – Cipla Integrated Report.
    • Cipla was recognised as an Industry Mover in the S&P Global Sustainability Yearbook 2022.

    Cipla – Challenges / Controversies faced

    Just like any business, Cipla had to go through some challenges and criticism. An over-the-counter emergency contraceptive medication known as the “i-pill” was introduced by the company in August 2007. The company faced a lot of objections because it could be purchased without a prescription and carried a significant amount of medication in each dose.

    Cipla – Competitors

    Some of the top competitors of Cipla are:

    1. Sun Pharma
    2. Divi’s Laboratories
    3. Dr. Reddy’s Laboratories
    4. Torrent Pharma
    5. Abbott India
    6. Gland
    7. Alkem Lab
    8. Pfizer
    9. AstraZeneca
    10. Procter&Gamble

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    Cipla – Future plans

    Presently, Cipla is planning to scale-up injectables with five packings in the USA. Additionally, it is also thinking to gear up and launching high-quality products for generic versions.

    With the rising cases of monkeypox, Cipla is also looking for opportunities to tie up with different partners in combating the new virus.

    FAQs

    Who founded Cipla?

    Khwaja Abdul Hamied founded Cipla Limited in the year 1935. The Indian pharma company has its headquarters in Mumbai, Maharashtra, India.

    Who is the owner of the Cipla medicine company?

    Yusuf Khwaja Hamied is the non-executive chairman and owner of the medicine company, Cipla Limited.

    Who is Umang Vohra?

    Umang Vohra is the current Managing Director and Global CEO of the Indian pharmaceutical company, Cipla Limited.

    What is Cipla’s revenue in 2022?

    Cipla Limited revenue for FY21-22 is $2.7 billion ( Rs 21,763 crores).

    Which is the best medicine company in India?

    The best medicine companies in India are:

    • Sun Pharma
    • Divi’s Laboratories
    • Cipla Limited
    • Dr. Reddy’s Laboratories
    • Torrent Pharma
    • Abbott India
    • Alkem Lab

  • Crompton Greaves Consumer Electricals Limited – The Success Story of the Indian Electrical Equipment Company

    Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by Crompton.

    Electricity, ever thought what would have happened to us if it wasn’t invented? The lights that we need during nighttime, watching television, electric stove, microwave, using a computer, and all the other things that require electricity. This is how we have become so dependent on utilising electricity.

    The history of electricity can be dated back to some 100 years ago with multiple inventions or key discoveries. More so, consumer electronics are what has become an important part of our lives. It is amazing how we use water heaters, air coolers, kitchen appliances, and other household appliances today.

    Advancements in technology are occurring much faster than ever before. With the advent of technology and innovations, a lot of consumer electrical appliances have been invented. Crompton or more commonly known as Crompton Greaves Consumer Electricals Limited is an electrical equipment manufacturer company in India that was founded in 1937.

    Discover all about Crompton in this article like Crompton’s industry, founders and team, Crompton success story, business and revenue model, Crompton’s key products, investors, and challenges faced by Crompton.

    Crompton – Company Highlights

    Startup Name Crompton Greaves Consumer Electricals Limited
    Headquarters Mumbai, Maharashtra, India
    Sector Consumer electronics
    Founder R. E. B. Crompton
    Founded 1937
    Status Public
    Revenue $676.8 million (FY22)
    Website crompton.co.in

    Crompton – About
    Crompton – Industry
    Crompton – Founders and Team
    Crompton – Startup Story
    Crompton – Mission and Vision
    Crompton – Name, Logo, and Tagline
    Crompton – Business Model
    Crompton – Revenue Model
    Crompton – Funding and Investors
    Crompton – Mergers and Acquisitions
    Crompton – Social Media Presence
    Crompton – Advertisements and Campaigns
    Crompton – Awards and Achievements
    Crompton – Challenges Faced
    Crompton – Competitors
    Crompton – Future Plans

    Crompton – About

    Crompton Greaves Consumer Electricals Limited was founded in 1937 and has its headquarters in Mumbai. With almost 90+ years of brand history, Crompton is now one of India’s top consumer electrical companies. The company is a competent management-led autonomous firm with two business segments—lighting and electrical consumer durables. These include products like LED lighting, table lamps, pumps, fans, grinders, heater converters, irons, microwaves, chimneys, etc.

    Not only India, the company also sells its goods in international markets. Its business is included in the top ten listed Indian consumer durables businesses’ S&P Global BSE Consumer Durables Index.

    Crompton – Industry

    As per reports, in 2019, the size of the global consumer electronics market was $729.11 billion. The unexpected impact of Covid-19 in 2020 led to a decrease in the demand for consumer goods. During that period, the market saw a decline of -5.4%. However, as per predictions, the market would see a rise from $689.45 in 2020 billion to $989.37 billion in 2027 at a CAGR of 5.3% in the period between 2020-2027.

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    Crompton – Founders and Team

    Crompton was originally founded by Rookes Evelyn Bell Crompton. Currently, Mathew Job is the CEO & Executive at Crompton Greaves Consumer Electricals Ltd., while Shantanu Khosla is the Managing Director.

    Rookes Evelyn Bell Crompton

    R.E.B Crompton - Founder of Crompton & Co.
    R.E.B Crompton – Founder of Crompton & Co.

    Born near Thirsk, Yorkshire in 1845, R.E.B Crompton founded Crompton & Co. He is referred to as the frontiersperson of electric lighting and public electricity supply systems. His company Crompton & Co. was one of the world’s first large-scale manufacturers of electrical equipment. He was a founding member of the Royal Automobile Club and a member of the Royal Society. R.E.B Crompton was also a proponent of an international standard for electrical systems from the beginning.

    Mathew Job

    Mathew Job - CEO at Crompton Greaves Consumer Electricals Ltd.
    Mathew Job – CEO at Crompton Greaves Consumer Electricals Ltd.

    Mathew Job is the Chief Executive Officer at Crompton Greaves Consumer Electricals Ltd. He is an alumnus of the Indian Institute of Management, Kolkata, where he got his diploma in marketing. Matthew started his career at Phillips Electronics as a Senior Marketing Director for almost 15 years. After working at Phillips, Matthew held several pivotal roles in many organisations both in India and abroad. He has been recognised as one of the Best Leaders in Times of Crisis 2021 by the Great Place to Work Institute.

    Shantanu Khosla

    Shantanu Khosla - Managing Director at Crompton Greaves Consumer Electricals Limited
    Shantanu Khosla – Managing Director at Crompton Greaves Consumer Electricals Limited

    Shantanu Khosla is the Managing Director at Crompton Greaves Consumer Electricals Limited (CGCEL). Before serving as the MD at Crompton, Shantanu Khosla was Procter & Gamble’s Managing Director and Chief Executive Officer (CEO). He holds an MBA from the Indian Institute of Management, Calcutta, and a Bachelor of Engineering in Mechanical from the Indian Institute of Technology, Bombay.

    Crompton – Startup Story

    The startup story of Crompton dates back to 1878, when R.E.B Crompton, founded Crompton & Co. as one of the largest manufacturers of electrical equipment during that time. After a few years, the company was merged with F.A. Parkinson in 1927 to form Crompton Parkinson Ltd. Around 1947, Karam Chand Thapar of the Thapar Group purchased the company.

    In 1960, the company was listed as a public company and was changed to Crompton Greaves Limited in 1966.

    However, fate took a different turn when Crompton Greaves Limited announced plans to demerge the company in July 2014 in order to separate its consumer goods division from the power and industrial systems section. Crompton Greaves Consumer Electricals Limited (CGCEL) was listed in 2016, with Gautam Thapar selling his 34% stake in CGCEL to Advent International and Temasek Holdings for Rs 2,000 crores. In addition to this, for its industrial goods, Crompton Greaves renamed itself CG Power and Industrial Solutions Limited.

    CGCEL’s business is organised into two divisions, which are electrical consumer durables (ECD), including fans, appliances, and pumps. The second category is Lightings, which includes both LED and non-LED goods.

    Today, the company is a global leader in the fans business, with a 26% market share. Crompton has manufacturing facilities in Goa, Vadodara, Ahmednagar, and Baddi and its products are available in nearly 150,000 retail stores across the country.

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    Crompton – Mission and Vision

    Crompton likes to work with five pillars of its vision, which are:

    • Brand Excellence
    • Portfolio Excellence
    • Go-to-market Excellence
    • Operational Excellence
    • Organisational Excellence

    In a report, Matthew Job, the CEO of Crompton mentioned that the company’s vision matches with Prime Minister of India, Narendra Modi’s vision of an Aatmanirbhar Bharat, and plans to offer sustainable measures of living.

    Crompton – Name, Logo, and Tagline

    Crompton Greaves Consumer Electricals Limited - Logo and Tagline
    Crompton Greaves Consumer Electricals Limited – Logo and Tagline

    Crompton Greaves Consumer Electricals Limited derives its name from its founder, R.E.B Crompton. Crompton’s tagline mostly reads as, ‘Let’s Hangout Ghar Pe!’. Its other taglines include ‘Everyday Solutions’, ‘Perfect Design for All Your Needs’ and ‘Smart Solutions, Strong Relationship’.

    Crompton – Business Model

    The business model can be divided into two units of electrical equipment manufacturing. The company has been a household name due to its wide variety of consumer electrical goods.

    It is reported that the company targets customers from the lower-middle-class to middle-class consumers and also in the retail business, wholesalers, with a B2B business model. With manufacturing facilities set up at Goa, Baroda, Ahmednagar, and Baddi, Crompton provides employment to more than 1,500 people across India.

    Crompton offers the following consumer goods:

    Fans

    The company offers a range of fans, which are affordable and cost-efficient. Crompton holds a good name when it comes to its fan collections. It is quite popular and widely used by many Indian houses for its reasonable pricing and innovative designs.

    The different types of fans offered by the company are:

    • Table fans
    • Ceiling fans – offers options like Silent fans, Ceiling fans with LED lighting, Modern designer fans, Air 360 fans, etc
    • Pedestal fans
    • Exhaust fans
    • Wall Mounted Fans
    • Kitchen fans

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    Lighting

    Crompton plays it like a smart brand with its comprehensive lighting. They have lighting designs for every mood. Here’s a look at the types of lighting offered by the company:

    • Smart lighting – Smart LED bulbs, Smart LED Battens
    • LED Bulbs – like Twist Lamp, 5 Star range Lyor,
    • Table Lamps
    • Battens
    • Conventional Lamps – like Tublelights, Halogen
    • Ceiling Lighting – LED Recessed Panels, LED surface Panels, LED Spotlights

    Home Appliances

    Crompton is also engaged in offering electronic home appliances that are needed for everyday use. The products category in Home appliances offered by the company are:

    • Smart Appliances – Smart Aircoolers, SmartPlug
    • Heaters and Geysers – Storage water heaters, instant water heaters, immersion rods, etc.
    • Room heaters – Heat convectors, Ceramic heaters, etc.
    • Food Preparation – Mixer grinder, Induction cooktop, Electric kettle, etc.
    • Air Coolers – Personal Cooler, Tower coolers, Window coolers, etc.
    • Electric Irons – Dry irons, Steam irons

    Kitchen Appliances

    Crompton has also engaged itself in offering some of the best kitchen appliances. The following are the types of Kitchen appliances by Crompton:

    • Chimneys – Curved chimneys, Box chimneys, Inclined chimneys, etc
    • Kitchen Hobs
    • Dishwashers – Free-standing dishwashers, Built-in dishwashers
    • Built-in Microwaves and Ovens

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    Pumps

    The company offers an ample range of consumer pumps for utilisation in both household and other special applications. Different consumer pumps offered are:

    • Agricultural Pumps – Agricultural Submersible Pumps, Centrifugal Monoset
    • Residential Pumps
    • Solar Pumps
    • Speciality Pumps – Dewatering, Pressure Washing, Swimming Pool Pumps, etc.

    Crompton – Revenue Model

    Crompton Greaves Consumer Electricals Limited Revenue from March 2018 to March 2022
    Crompton Greaves Consumer Electricals Limited Revenue from March 2018 to March 2022

    The revenue of the company as of March 31, 2022, stands at $676.8 million (Rs 5,394 crores). Crompton generated $540.9 million (Rs 4,311 crores) from Electric Consumer Durables and $135.9 million (Rs 1,083 crores) from its Lighting Products.

    This was nearly a 12.3% increase from the previous year when the company recorded a revenue of $602.6 million (Rs 4,803 crores).

    Crompton – Funding and Investors

    Crompton Greaves Consumer Electricals has two investors. The most recent investors are Advent International and Temasek Holdings. However, the amount invested is undisclosed.

    In June 2022, the company said that it plans to raise long-term funds up to Rs 925 crore through the issuance of NCD (Non-Convertible Debentures) on a private placement basis. The fundraising will however be subject to the company’s borrowing limits as approved by the shareholders.

    Crompton – Mergers and Acquisitions

    On February 22, 2022, Crompton Greaves Consumer Electricals acquired Chennai-based Butterfly Gandhimathi Appliances. They paid Rs 2,076 crore for the acquisition.

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    Crompton – Social Media Presence

    The social media presence of Crompton can be said to have a decent existence. The company does know how to do social media marketing by targeting its customers based on demographics and psychographics. Its follower and subscriber count as of August 2022 are:

    Crompton – Advertisements and Campaigns

    The Secret of Fine Taste Advertisement

    Just a few months ago, Crompton launched its latest campaign called “The Secret of Fine Taste”. The campaign was launched with the motive to unveil its range of Ameo Neo Mixer Grinders. The ad shows slipt videos of two people – one using a normal grinder and the other one using Crompton’s mixer grinder. The idea behind this ad is to show how Crompton’s Ameo Neo Mixer Grinder is the perfect way to have a finer grinding outcome as compared to other mixers. The brand has smartly added two subjects to show how one should live life conveniently and enjoy any meal with a finer grinding experience.

    The Secret of Fine Taste – Crompton Advertisement

    #JaldiCooling

    Another campaign by Crompton was called the #JaldiCooling campaign to deliver the message of its air cooler’s ability to cool the room instantly. In just 30 seconds, the brand rightly sends its message and capture’s our attention in the video.

    #JaldiCooling – Crompton Advertisement

    Crompton – Awards and Achievements

    Crompton has won some major awards, which are as follows:

    • Crompton won the prestigious “Brand of the Decade” award from Herald Global and BARC Asia (2021-2022).
    • Crompton won the Corporate Award at the 22nd Edition of ‘India’s Top 500 Companies’ Hosted by Dun Bradstreet India (2022).

    Crompton – Challenges Faced

    One of the major challenges faced by Crompton is the pressure to keep up with the competition. While the company has already made a place in providing quality and durable consumer electrical goods, it still faces competition from other players in the market.

    According to a source, the retail business of Crompton was operational in almost 60% of electrical consumer goods stores across the country during 2019-2020.

    The shares of Crompton’s market fell at 0.95%, while Nifty gained in a trading session quite recently in June 2022.

    Crompton – Competitors

    The consumer electrical industry is rapidly growing, so it is obvious that Crompton has some competitors in the market today. Some of the top rivals of Crompton are:

    • Bajaj Electric
    • Whirlpool
    • Symphony
    • TTK Prestige
    • IFB Industries
    • Khaitan Electricals
    • PG Electroplast
    • HINDWAREAP
    • Stove Kraft
    • Value Ind

    Crompton – Future Plans

    Crompton’s future plans look like it is planning to launch an in-built kitchen appliances segment in India very soon. They aim to become India’s key player in the kitchen appliances market and expect to earn revenue of around Rs 400 crore from the in-built kitchen appliances themselves.

    With their acquisition of Butterfly Gandhimathi appliances, Crompton expects to have benefits on both the cost and revenue front.

    FAQs

    What type of company is Crompton?

    Crompton also known as Crompton Greaves Consumer Electricals Limited is an Indian consumer electronics company.

    Who is the CEO of Crompton?

    Mathew Job is the current CEO of Crompton (2022).

    What is Crompton’s revenue in 2022?

    The revenue of Crompton Greaves Consumer Electricals Limited as of March 31, 2022, stands at $676.8 million (Rs 5,394 crores).

    Who acquired Butterfly?

    Crompton Greaves Consumer Electricals Limited acquired the Chennai-based Butterfly on 22nd February 2022 for Rs 2,076 crore.

    Who are Crompton’s competitors?

    The following are some of the most prominent competitors of Crompton:

    • Bajaj Electric
    • Whirlpool
    • Symphony
    • TTK Prestige
    • IFB Industries
    • PG Electroplast

  • Companies Owned by Modi Enterprise – Lalit Modi companies

    Just like Westerners have the NBA, we have the IPL. Every year, we gather around the television with our family to watch who will take home the IPL trophy. All the credit goes to Lalit Modi, one of the world’s top businessmen, for introducing IPL, which has enthralled millions of people since 2007. Lalit Modi belongs to one of the leading business families in India. He is the grandson of Gujarmal Modi, who founded the Modi Enterprise, an Indian Business conglomerate. Lalit Modi studied electrical engineering and business administration at two prestigious universities, Pace University and Duke University, but didn’t earn a degree from either.

    After returning to India, he joined his family firm and served as the president of International Tobacco Company Limited from 1987 to 1991. He then served as a Non-Executive & Non-Independent Director of Godfrey Phillips India from 1989 to 2010. Prior to Krishan Kumar’s death, Lalit Modi was assigned the responsibility of taking over the Modi Group in 2010.

    Companies Owned By Lalit Modi

    Godfrey Phillips India
    Shanghai Tang
    24SEVEN
    Pan Vilas
    Ego-Thai
    Indofil
    Modi Healthcare
    Beacon Travels
    Modicare
    Modi Entertainment Networks (MEN)
    Ego Italian
    Colorbar

    Brands Owned by Modi Enterprises

    Brands Owned by Modi Enterprises
    Brands Owned by Modi Enterprises

    Modi Enterprises is an Indian Business conglomerate based in New Delhi. It was founded by Gujarmal Modi in 1933. This business group is known to have an extremely diverse portfolio in industries like personal care, cigarette manufacturing, entertainment, food and beverages, and more. The following are the popular brands of Modi Enterprises:

    Godfrey Phillips India

    Founded In 1936
    Predecessor Abdulla & Company
    Headquarters Delhi, India (since 1967)

    Godfrey Phillips India , Produces Tobacco
    Godfrey Phillips India , Produces Tobacco 

    As of 2021, Godfrey Phillips India would be one of the world’s biggest tobacco producers, with a total income of 2784 crores INR in FY22. Godfrey Phillips created the company in 1844 in London, which was the first UK-based corporation to mass-produce cigarettes with extensive international ties. After the founder’s death in 1908, the firm was sold and renamed Godfrey Phillips, with two significant stakeholders: Philip Morris and K.K Modi Enterprise, becoming a flagship company of Modi Enterprise. Godfrey Phillips Ltd. of London struck an agreement with International Tobacco Co. to construct a plant in Northern India to produce on the business’s behalf as Godfrey Phillip India Ltd.

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    Shanghai Tang

    Founded In 1994
    Founder David Tang
    Headquarters Hong Kong

    Shanghai Tang An International Clothing Brand
    Shanghai Tang An International Clothing Brand

    Shanghai Tang, an international clothing brand founded by David Tang, has become a global powerhouse that represents China’s cultural fashion. In 1998, Richemont bought a majority stake in the business. It has a connection with Modi Enterprise as Godrej Phillips India tied up with the brand as a master franchise in India by entering the retail sector in 2005.

    24SEVEN

    Founded In 2005
    Founder Modi Enterprise
    Headquarters New Delhi

    24SEVEN India's First Convenience Store
    24SEVEN India’s First Convenience Store

    Just like its innovative name for the brand, the company also comes with a unique feature of operating as an organized retail convenience store in New Delhi in the round-the-clock format i,e. 24×7. 24 SEVEN offers an international shopping experience to Indians, by selling a variety of products & services. 24 Seven is the first Indian premier convenience store with over 100 outlets across Delhi/ NCR and Chandigarh.

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    Pan Vilas

    Founded In 2010
    Founder Modi Enterprise
    Headquarters New Delhi

    Indians have an affinity for pan masala, which is why Modi Enterprise created the premium brand Pan Vilas in 2010. The firm is a connoisseur’s treat, with a well-balanced combination of the best ingredients providing Pan Vilas with an unrivaled and enduring flavor. Pan Vilas has an unmatched and lasting flavor due to its carefully balanced blend and rich treasure of the best ingredients. Pan Vilas is made in Baramati, a cutting-edge factory that utilizes some of the world’s most modern food processing equipment.

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    Ego-Thai

    Founded In 2002
    Founder Modi Enterprise
    Headquarters New Delhi

    Ego-Thai Restaurant
    Ego-Thai Restaurant

    We all love Thai cuisine in particular, as it matches our cuisine very much. Modi Enterprise launched Ego-Thai in 2002 for a fine dining experience with an exclusive bar and lounge in New Delhi. The restaurant is managed by Thai chefs, with excellent interior design with Thai paintings & artifacts decorated.

    Indofil

    Founded In 23 Mar, 1962
    Founder Modi Enterprise
    Headquarters Mumbai

    Indofil For Crop Care Solutions
    Indofil For Crop Care Solutions

    Indofil, a division of Modi Enterprise, has successfully marketed Insecticides, Fungicides, Bactericides, Herbicides, Acaricides, Surfactants, and other Agro-chemical products. The firm has a well-equipped production infrastructure in R&D as well as a domestic and worldwide distribution network. Indofil emphasizes the notion of the Indian crop protection market by providing productive crop care solutions through cost-effective management.

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    Modi Healthcare

    Founded In 2002
    Founder Modi Enterprise
    Headquarters New Delhi

    Modi Healthcare For Indian Healthcare Professionals Who Desire To Work Abroad
    Modi Healthcare For Indian Healthcare Professionals Who Desire To Work Abroad

    Modi Enterprises founded Modi Healthcare to create an ethical and credible gateway for Indian nurses and other healthcare professionals who desire to work abroad. Modi Healthcare has received several awards for its collaboration with renowned health centers in the United Kingdom and the United States in establishing world-class courses for the placement of Indian nurses. Furthermore, the organization specializes in providing educational and training components that incorporate soft skills such as communication, management, and assertiveness.

    Beacon Travels

    Founded In 1988
    Founder Modi Enterprise
    Headquarters New Delhi

    Beacon Travels For Travel Solutions
    Beacon Travels For Travel Solutions

    India is one of the best destinations as it highlights the rich Indian culture. K.K Moi Group company commenced Beacon Travels to bring high-quality travel solutions to the corporate sector in India.

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    Modicare

    Founded In 1996
    Founder Modi Enterprise
    Headquarters New Delhi

    Modicare A Direct-Selling Company
    Modicare A Direct-Selling Company

    Modicare began in 1996 and is one of India’s leading direct-selling companies in offering services in the categories of Personal care, skin care, home care, laundry care, auto care, cosmetics treatment, and Health & wellness.

    Modi Entertainment Networks (MEN)

    Founded In 19 March 1997
    Founder Modi Enterprise
    Headquarters New Delhi

    Modi Entertainment Networks (MEN) For Community, Personal & Social Services
    Modi Entertainment Networks (MEN) For Community, Personal & Social Services

    MEN was incorporated on 19 March 1997, as a private unlisted company, that happened to be focusing on community, personal & social services. The company board members are Krishan Kumar and Samir Modi and network operations are withhold in 2010.

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    Ego Italian

    Founded In 1995
    Founder Modi Enterprise
    Headquarters New Delhi

    Ego Italian An Italian Restaurant
    Ego Italian An Italian Restaurant

    Lalit Modi’s mother- Mrs. Bina Modi wanted to open an Italian restaurant and launched one in 1995, in Delhi. The place has a hygge ambiance with wooden furniture and interiors, decorated with greenery, graffiti, ship lights, and vintage paintings.

    Colorbar

    Founded In 2005
    Founder Modi Enterprise
    Headquarters New Delhi

    Colorbar A Cosmetic Brand
    Colorbar A Cosmetic Brand

    Colorbar is one of the leading cosmetic brands in India, which ranked 7th in ‘India’s Great Mid-size Workplaces 2021′. The company was established in 2005 and has gained rapid growth in the cosmetic industry through building more than 65 stores and 900 plus multi-brand outlets.

    The brand’s strength lies in its international formulations, premium packaging, and constant product innovations for its fast-growing and demanding target segment of consumers – the independent woman of today who is exposed to global fashion trends.

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    Conclusion

    Modi Enterprise is a 1.5 billion USD net worth corporation that manages approximately 12 brands with a specialization in education, personal care, tea and drinks, tobacco manufacture, entertainment, retail goods, multi-level marketing, agro-chemicals, and restaurants and bars.

  • Bharat Petroleum Success Story | How This Oil and Gas Producer Is Leading the Indian Economy?

    Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by Bharat Petroleum.

    The most important global industry is the oil and gas industry as they use Earth’s resources to generate their source of revenue. Oil and gas industries are among the six core industries in India. They play a crucial part in boosting India’s economy. As a sector, it is the most growing sector and gives a wide range of scope for investors and promises a great deal.

    This sector dates back to 1889 when oil was found in Digboi in the state of Assam. Around the 1960s, the oil and gas industries started picking up.

    Read about Bharat Petroleum, one of India’s leading oil and gas company’s founders, how it started, its business model, revenue model, shareholders, competitors, challenges faced, and more in this article.

    Bharat Petroleum – Company Highlights

    Startup Name Bharat Petroleum
    Headquarters Mumbai, Maharashtra, India
    Sector Energy: Oil and Gas
    Founder Government of India
    Chairman Arun Kumar Singh
    Founded 1952
    Revenue $54.2 billion (FY22)
    Website bharatpetroleum.in

    Bharat Petroleum – About and How Does It Work?
    Bharat Petroleum – Industry
    Bharat Petroleum – Founder and Chairman
    Bharat Petroleum – Startup Story and Growth
    Bharat Petroleum – Mission and Vision
    Bharat Petroleum – Name, Logo, and Tagline
    Bharat Petroleum – Business Model
    Bharat Petroleum – Revenue Model
    Bharat Petroleum – Shareholding
    Bharat Petroleum – Competitors
    Bharat Petroleum – Awards and Achievements
    Bharat Petroleum – Advertisements and Campaigns
    Bharat Petroleum – Mergers and Acquisitions
    Bharat Petroleum – Challenges Faced
    Bharat Petroleum – Future Plans

    Bharat Petroleum – About and How Does It Work?

    It was in 1889 during the British rule, when oil was first discovered in Digboi, Assam. Soon after, this discovery sparked the emergence of the oil and gas industry, and by 1960 the industry began to pick up.

    Founded in 1976, Bharat Petroleum Corporation Limited (BPCL) is a Government of India owned company with three manufacturing plants situated in Bina, Kochi, and Mumbai.

    Bharat Petroleum is all about exploring and producing oil and gas. As per reports in India, most of the petroleum sector is administered by Bharat Petroleum Corporation Ltd (BPCL). The Ministry of Petroleum and Natural Gas is in control of BPCL. The company is also the second-largest government-owned downstream oil company in India.

    Refining and Marketing Activities, which encompasses the Downstream petroleum industry is the single segment in which the corporation works. They also work on hydrocarbon exploration and production (E&P).

    Bharat Petroleum produces oil for motorists-fleet owners, aviation services, and other industries and commercial purposes. Besides this, the company is also involved in many CSR activities.

    Bharat Petroleum – Industry

    India is the third largest energy and oil consumer in the world after China and the USA. With the huge potential for growth in the oil and gas industry India aims to reduce oil and gas imports dependence by 10% by 2022.

    It is one of India’s leading integrated energy firms and is also a Fortune Global 500 company that refines crude oil and markets petroleum products. It has a major presence in both the upstream and downstream of the oil and gas industry. BPCL now enjoys the prestigious Maharatna designation.

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    Bharat Petroleum – Founder and Chairman

    Bharat Petroleum is a government-owned oil and gas company.

    Shri Arun Kumar Singh is currently the Chairman and Managing Director at Bharat Petroleum Corporation Limited.

    Bharat Petroleum Chairman and Managing Director - Arun Kumar Singh
    Bharat Petroleum Chairman and Managing Director – Arun Kumar Singh

    Arun Kumar Singh

    Arun is a Mechanical Engineer who graduated from the National Institute of Technology, Patna. BPCL appointed Arun Kumar Singh as the Chairman and Managing Director in 2021. Arun has over 36 years of experience in the oil and gas industry. In these years, Arun has headed Business Units and Entities in BPCL, such as Retail, LPG, Pipelines, Supply Chain Optimization, etc.

    He also played the role of President (Africa & Australia) in Bharat PetroResources Ltd., a wholly-owned subsidiary of BPCL, engaged in the exploration of Oil & Gas mainly overseas. He is also the Chairman of Indraprastha Gas Ltd and serves as the Director on the Board of Bharat Gas Resources Ltd.

    Bharat Petroleum – Startup Story and Growth

    The origins of Bharat Petroleum go back to 1928 when India was under British rule and had incorporated the Burmah Shell Oil Storage & Distribution Company in India.

    The Britishers started to bring in petroleum products to India and grew the business rapidly. After achieving the leadership position in India Burmah Shell Oil Storage & Distribution Burmah Shell refineries set up a refinery in Mumbai that led to the incorporation of Burmahshell Refineries Limited (BSR). Under this operation, the refinery company introduced LGP as a cooking fuel for Indian homes.

    Burmah Shell (now Bharat Petroleum) is responsible to unveil the first pump station in 1928. The addition of a sizable glass cylinder that was connected to the pump, which was retrofitted to existing pumps, allowed the client to see exactly how much fuel he was buying. The clock-style meter, which predominated on gas pumps in the early 1930s, later replaced the visible cylinder.

    In those times, the company also offered lubricants that met the highest quality standards and were staffed by workers with specialised training and a state-of-the-art quality control lab. The lubricant was the largest and most modern in the East – at Wadi-Bandar (known as Wadilube installation).

    Wadilube currently offers the whole spectrum of lubricants and blends 349 distinct lubricant grades into 841 SKUs.

    Fast forward to 1976, the company name was changed to Bharat Refineries Limited (BRL). It was then the company that was taken over by the Government of India. Later after one year, the company was renamed Bharat Petroleum Corporation Limited.

    Bharat Petroleum introduced the PetroBonus Program in 1999. It is the country’s first pre-payment-cum-rewards programme for the oil industry, and it uses cutting-edge microprocessor-based smart cards that are simple to use.

    Today, the company developed into the country’s first modern refinery, representing the nation’s industrial might and utilising the most recent technological improvements to enable digital transformation.

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    Bharat Petroleum – Mission and Vision

    The company’s vision lies in seven core values, which are:

    • Trust
    • Customer Centricity
    • Development of People
    • Ethics
    • Innovation
    • Collaboration
    • Involvement

    The company’s mission is to offer services that ethically help the society and environment. It aims to grow as a great organisation on both professional and personal levels.

    The company wants to establish sustainable development and be the change by transforming the existing crisis into unique strengths that will help build a better nation.

    Their CSR vision reads, “Be a Model Corporate Entity with Social Responsibility committed to energizing lives through Sustainable Development”

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    Bharat Petroleum – Name, Logo, and Tagline

    Bharat Petroleum - Logo and Tagline
    Bharat Petroleum – Logo and Tagline

    Bharat Petroleum used to be known as Bharat Refineries Limited (BRL) after the Government of India took over Burmahshell Refineries Limited (BSR) in 1978.

    The logo of the company features a thick white circular outline inside a solid blue circle with a yellow “Yin and Yang” (meaning shade and sun) contained within it. While bringing lightness and balancing the dense and intense emblem, the white line kept the solidity and stability intact.

    Bharat Petroleum boasts with its tagline, “energising lives”

    Bharat Petroleum – Business Model

    The company type is Public and is owned by the Government of India. The company’s IPO was launched on Sep 29, 2000.

    Its business mostly involves engaging in the following services:

    Fuel and Services

    It offers numerous product options, including premium fuel products like Speed and Speed 97, that ensure a superior driving experience for enthusiasts, along with gasoline, diesel, automotive LPG, and compressed natural gas. With the rising demands of the contemporary world, the company also offers exceptional and innovative services.

    This covers specific Fuel Station formats such as Ghar, Highway Star, Pure for Sure, Smart Fleet, Petro Card, Smart Drive, Door-to-Door Fuel Kart, BPCL SBI Card, and other similar services that ensure a seamless customer experience.

    MAK Lubricants

    This is to deliver lubricants and greases in India and international markets. They offer a wide range of 400+ grades throughout numerous categories to meet the varied and constantly changing needs of the industrial sector and the automotive segment.

    Aviation Services

    Bharat Petroleum is in the charge of Aviation fuel business. It is involved in every step of the value chain, including the manufacturing of jet fuel at refineries, its transportation and storage, Intoplane services, fuel operating systems that adhere to international quality standards, and other value-added services.

    Industrial and Commercial Business

    Under this, the business model of the company is B2B with industrial and commercial oil and has a customer base across various industrial sectors like Cement, Heavy Industries, Power, Railways, Paints, Petrochemicals, and others.

    Oil Refineries

    It operates the following refineries:

    • Bina Refinery – This is located in Bina, Sagar district, Madhya Pradesh. The plant produces 7.8 million metric tonnes per year. This is a joint venture between Bharat Petroleum and Oman Oil Company known as the Bharat Oman Refineries Limited (BORL).
    • Kochi Refinery – It can produce 15.5 million metric tonnes annually and is located in Kochi, Kerela.
    • Mumbai Refinery – This refinery can produce 13 million tonnes per year.

    International Trade

    Bharat Petroleum also operates its business by undertaking the activities of the International Trade Department such as:

    • Crude Oil Import and Indigenous Procurement.
    • Chartering of crude and petroleum products including coastal movements.
    • Risk Management.
    • Petroleum Products – Imports/Exports and related operations.

    Proficiency Testing

    For the first time in the petroleum business, the brand is now organising Proficiency Test (PT) programmes to meet the demands of petroleum sector laboratories in India and neighbouring regions. The testing lab is situated in Mumbai and is successfully accredited by the NABL (National Accreditation Board for Testing and Calibration Laboratories), an independent authority under the Department of Science and Technology.

    SAP Training

    Bharat Petroleum is also engaged in providing SAP training. SAP is one of the leading software solutions which is a very demanding course currently. SAP solutions are required by almost all industries today. An initiative as the Bharat Petroleum SAP Training Center focuses to provide class training to aspiring SAP consultants.

    Bharat Petroleum – Revenue Model

    Bharat Petroleum Corporation Ltd. Revenue from March 18 to March 22
    Bharat Petroleum Corporation Ltd. Revenue from March 18 to March 22

    The company generates its revenue from its subsidiaries like Bharat PetroResources Ltd. (BPRL), Bharat Oman Refineries Limited (BORL), Bharat Gas Resources Limited (BGRL), Bharat Renewable Energy Limited (BREL), and more.

    The company recorded a revenue of $54.2 billion (₹432,569 crores) in the year 21-22 compared to $38 billion (₹3,04,274 crores) in the year 2020-21.

    The consolidated Net profit was recorded to be $1.4 billion (₹11,681 crores) during the same period.

    Bharat Petroleum – Shareholding

    The Promoter & Promoter Group (Government of India) owns 52.98% of shares in Bharat Petroleum. The shareholding of Public shareholders is 46.71% which includes Mutual funds, Foreign Portfolio Investors, Financial institutions/banks, and insurance companies. Non-Promoter-Non Public holds 0.32% and Shares held by Employee Trusts also stand at 0.32%.

    Bharat Petroleum – Competitors

    In India, many oil and gas industries give cut-throat competition for Bharat Petroleum. Some of the biggest competitors are as follows:

    • Reliance Industries
    • Oil and Natural Gas Corporation (ONGC)
    • Indian Oil Corporation Ltd. (IOCL)
    • Hindustan Petroleum Corporation Ltd. (HPCL)
    • Mangalore Refinery and Petrochemicals Limited (MRPL)
    • Oil India
    • Jindal Drilling
    • Asian Energy
    • Selan Expl. Tech
    • Aban Offshore
    • Duke Offshore

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    Bharat Petroleum – Awards and Achievements

    Some of the biggest awards in the petroleum industry have continuously gone to BPCL. The following is the list of awards and recognition that the company has received in these last few years are:

    2022

    • Dun & Bradstreet has awarded #BPCL the Top performer in the Oil – Refining & Marketing sector.
    • Business Performance in Cargo/Ship handling at Cochin Port” for 2021.
    • National Health Safety Security and Environment Award at Global Safety Summit 2022.
    • Award from Joint Secretary Refinery, for Implementing Best Energy Efficient Project.
    • PCRA confers Best EnergEfficiency Award for FY 2021, on BPCL’s LPG Bottling Plant in #Sultanpur.
    • BPCL and The Government of Odisha sign a five-year MOU for #GreenInitiatives.
    • Water Sustainability Award at the first Water Sustainability Awards 2021-22.
    • Global CSR Excellence and Leadership Award.

    2021

    • Certificate on Excellence in Sustainable EHS at the World Sustainability Congress.
    • The Sustainable Growing Corporate of the Year Award’ at FIPI Awards 2021.
    • The Energy & Environment Foundation recognises #BPCL with Global Platinum Award 2021.
    • Best Digital Customer Experience Strategy Award.
    • SAP ACE Disruptor award 2021, for Excellence in Customer Experience Management.

    2020

    • Global Platinum Award 2020 on Sustainability from The Energy and Environment Foundation.
    • Special Recognition in SHRM Award for Excellence in Learning and Development.
    • CII Environmental Project Awards.
    • Corporate Citizen of the Year -2020.
    • Manufacturing Supply Chain Award.

    2019

    • Golden Peacock Award for Sustainability for FY 2018-19.
    • Grant Thornton Social and Business Enterprise Responsible Awards (SABERA).
    • Global CX Summit Exceptional Experience Awards for Best Social Media Strat.

    Bharat Petroleum – Advertisements and Campaigns

    BPCL New Year, New Journey Advertisement

    Earlier this year, the company did a video campaign on the occasion of the New Year. Through the campaign, the brand wanted to aim at the obstacles and challenges one goes through its journey and directed them to stay motivated through the support of BPCL.

    The company is also active in engaging with its customers by having a solid social media presence. You can follow the company on Facebook, Instagram, Twitter, and LinkedIn, or reach out to them by email.

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    Bharat Petroleum – Mergers and Acquisitions

    In 2021, the company, which earlier merged with Oman Oil in BORL bought the company for $24 million for 36.62% equity. This allowed BPCL to own BORL in its entirety as a subsidiary.

    The company has made two major investments. The most recent investment was on Aug 24, 2018, when Medtel Healthcare raised ₹10 million. Before that BPCL was also a lead investor in FINO PayTech, when it raised $37.6 million on 29 July 2016.

    Bharat Petroleum – Challenges Faced

    Recently, the company announced a decline of 82% in its net profit in the quarter that ended in March 2022. The reason for this is due to the uncertainties attached to fuel prices even though there was a hike. Many oil marketing firms have also witnessed this loss. This comes after international crude oil prices stayed beyond $100 per barrel.

    According to BPCL, refinery throughput decreased from 8.39 million tonnes a year earlier to 8.12 million tonnes in the January-March quarter. Nevertheless, its market sales increased from 11.17 million tonnes to 11.82 million tonnes.

    Bharat Petroleum – Future Plans

    The company has an upcoming project called the ‘Petrochemical Diversification“. It plans to diversify in this area to provide an attractive higher value addition over transportation fuels. The company plans to invest around Rs 13,000 crores in this project.

    FAQs

    Who is Bharat Petroleum’s owner?

    The government of India is the owner of Bharat Petroleum with a shareholding of 52.98%.

    Is BPCL in profit or loss?

    BPCL has recorded an attributable net profit of 11,681.50 crore INR in the year 2021-22, as against 17,319 crore INR in the previous year.

    What is Bharat Petroleum’s revenue for 2022?

    Bharat Petroleum recorded consolidated revenue of $54.2 billion for FY22.

    What is the use of the BPCL card?

    SBI launched the BPCL SBI credit card in collaboration with Bharat Petroleum Corporation Limited. The card offers a value-back of 4.25% on fuel purchases at BPCL petrol pumps. The card also offers other rewards in categories like movies, dining, grocery shopping, etc.

    What’s the market capitalization of BPCL?

    BPCL has a market capitalization of 72,377.12 crores INR.

    Which petroleum company is best in India?

    The following are the best petroleum companies in India:

    • Bharat Petroleum
    • Reliance Petroleum Limited
    • Oil and Natural Gas Corporation (ONGC)
    • Hindustan Petroleum
    • Indian Oil Corporation Ltd. (IOCL)
    • Oil India

    Is BPCL getting Privatised?

    The government was willing to sell its entire stake of 52.98% in Bharat Petroleum for privatization. However, for now, the centre has withdrawn this offer as two out of three companies that showed interest in the offer walked out of bids.

  • International Call Centre Scam Businesses in India | How They Scam People?

    The BPO (Business Process Outsourcing) industry entered India in the 1980s when American Express set up its back-office operations in Gurgaon, now Gurugram. Since then, it has witnessed regular growth year on year.

    The Indian Call Centre market, in 2017, was valued at a whopping USD 28.19 billion. There are various factors contributing to its exponential growth.

    These include government schemes to promote the industry, growth in English and other multiple language-speaking populations, skilled professional to provide support in a multitude of business operations, low cost of employment with a high-quality workforce, specialized call centre outsourcing services, latest technologies, high-end infrastructure, Availability of a younger workforce, and Readiness to work in shifts.

    India’s biggest and most renowned call centre players are Infosys BPO, Tata Consultancy Services BPO, WNS Global Services, Wipro BPO, Aegis Limited and a few others.

    International Call Centre Scam Businesses in India

    How to Prevent Falling for International Call Centre Scams?

    Top Spammers in India in 2021
    Top Spammers in India in 2021

    International Call Centre Scam Businesses in India

    Along with the good, also comes the bad. With the Call Centre industry shining bright, there is a black shadow that follows it too.

    There have been various cases over the years that have garnered media attention for defrauding a vast majority of people for money.

    “Call Centre Fraud in Bengaluru: 73 employees were paid in cash, ferried in ‘school buses’

    It was just recently in July 2022, when the newspapers screamed this headline. The Bengaluru police, acting on an anonymous tip, raided an office in the Whitefield tech area posing to be a legitimate call centre.

    They seized everything including the transcripts that were being used to target and defraud American citizens and compromise their bank accounts. They were operating three different setups to facilitate money routing. To escape suspicion and to keep operating, the company would pay its employees in cash rather than a direct bank deposit.

    What was the Scam?

    The technique for the gang was a three-layered stack-up. Callers, bankers and closers. The callers would reach out to potential targets via text messages or voice mails stating they were noticing strange and possibly fraudulent activity on their bank or eCommerce accounts.

    Any attempts by the targets to cross-check these calls would be routed to the second facility, which was the bankers. The bankers, posing either as bank executives or eCommerce executives, would engage the target to determine if he or she would fall prey to the scam. This was followed by the closers who would take over and the final money transaction would occur.

    “Fake Call Centre Scamming US Nationals Busted In Mumbai; 3 Arrested”

    Just a couple of months ago, in May 2022, the city of Mumbai was in the news for one more call centre scam. The Mumbai police, acting on a complaint, raided a business park in the Thane area and arrested three people. They were running a call centre with the intention of defrauding US citizens.

    What was the Scam?

    The trio that allegedly ran a call centre, posed as representatives of a reputed pharmaceutical company. They would call US citizens via Voice over Internet Protocol (VoIP) and offer medicines, including Viagra, at concessional rates. Those who would fall to pray, would share their credit card details, make the payment and never receive any medicines. The trio has cheated many US citizens through this scam.

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    20 Billion USD Call Centre Scam in Kolkata

    20 Billion USD Call Centre Scam Exposed by YouTubers

    “Kolkata epicentre of USD 20 billion call centre scam? Video by YouTube sleuths goes viral” – read the newspaper headlines in early May 2022.

    In a reverse fate, US YouTuber, Mark Rober, recently exposed a USD 20 billion call centre scam based in Kolkata, India.

    What was the scam?

    In a 26 minutes video, Mark Rober documented and exposed four call centres – 3 in Kolkata and 1 in Gurugram that have been engaging in activities designed to fraud foreign citizens. He alleged that around 60 million people around the world have been swindled out of approximately USD 20 billion by these call centres.

    He collaborated with two other YouTube creators, Jim Browning and Trilogy Media and through careful planning and infiltration, they gathered audio and video evidence. They went on to demonstrate how these call centres carefully choose their victims (usually over the age of 65) and initiate contact impersonating government officials, eCommerce executives or even digital antivirus companies. They manipulate their targets into transferring money either through threats or false sales.

    Rober has shared footage from the premises, real-time videos of people getting scammed and the names of the people at the helm of such fraudulent set-ups. His video got the attention of many and soon garnered 11 million views raising concern among the people regarding cybersecurity. The last known was that the evidence has been shared with the Kolkata police who are looking into the matter.

    “US authorities charge 6 Indian call centres, directors in the alleged scam”

    In early February of 2022, this headline caught the attention of many. As many as six India-based companies and their directors conspired with E Sampark, a company that provides internet telephone services, to forward scam calls to American citizens.

    All six companies, their directors and the director of E Sampark have been charged with conspiracy and fraud with charges filed against them in an Atlanta court.

    What was the Scam?

    Posing as government officials for pension schemes, these callers issued threats to people indicating that their PAN numbers were used in a crime. Sometimes, they would even pose as income tax officials, telling people they owed back taxes to the government.

    Gullible individuals would then be directed to pay money to a network of individuals who then, laundered the funds overseas. In yet another attempt, callers would offer loans and make people send payments as fees to get their bank information.

    U.S. Attorney Kurt Erskine said in a statement, “Scam robocalls cause emotional and financial devastation to victims, particularly our vulnerable and elderly populations,”. “These India-based call centres allegedly scared their victims and stole their money, including some victims’ entire life savings.” He further added.

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    How to Prevent Falling for International Call Centre Scams?

    Size of the Fraud Detection and Prevention (FDP) Market Worldwide from 2016 to 2022
    Size of the Fraud Detection and Prevention (FDP) Market Worldwide from 2016 to 2022

    Where there are thriving call centre businesses, there are also scammers who prey on the elderly or the non-tech savvy. There are several steps that people can take to ensure that they don’t fall prey to such frauds. These include:

    • Be wary of receiving unknown callers or unidentified numbers.
    • Block unwanted calls and messages.
    • Do not ever give out personal or financial information in response.
    • Resist the pressure to act immediately to lure.
    • Do not pay, especially to a request to pay in a specific way.
    • Do not access unverified links.

    Conclusion

    India’s call centre industry is huge and growing exponentially. Liberal government laws are helping and fuelling the growth. But, along with the growth, the dark part of fraudulent practices also exists. With the help of the ever-evolving behemoth that is technology, fraudsters are continually coming up with innovative ways to scam and defraud people. What we can do is remain vigilant and have basic safeguards against such callers. Just remember – “If it sounds too good to be true, it probably is.”

    FAQs

    How do spammers get my cell phone number?

    Our phone numbers are present in many places over the internet like social media accounts, websites, and more. Spammers use processes like web harvesting or web scraping to extract our phone numbers from the web.

    Can someone hack my phone by calling me?

    A hacker cannot directly hack your phone by calling you. However, they can get access to your personal details by pretending to be someone else which can ultimately enable them to hack your accounts online.

    How does a call centre scam work?

    Most commonly, the scammers of a call centre scam target vulnerable people like the elderly or the ones not acquainted with the technology. Scammers try to extract personal details from such people by pretending to be some official authority. In this way, they tend to stir fear and steal money from people.

  • Shopify Pages and Why They Are Important for Your Store?

    You may have seen a YouTube video about creating a Shopify online business. Or perhaps your homie keeps bringing up Shopify, and you’re too ashamed to inquire. Fortunately for you, we will explain what Shopify is, what it offers, the benefits and drawbacks of utilizing it, and much more. So let’s get started.

    You may create your store on the Shopify e-commerce platform both online and offline. Bloggers use WordPress. Shopify is used by shop owners. You can use Shopify POS to sell in person or online using your own website. This e-commerce website builder provides features for both novices and e-commerce professionals.

    What is Shopify?‌
    Shopify – About us Page
    Shopify – Homepage
    Shopify- Happy Customers Page
    Shopify – FAQ Page
    Shopify – Contact us Page
    Shopify – Policies Page
    Shopify – Collection Page
    Shopify – Product Pages
    Shopify – Blog Pages
    Other Shopify Pages
    Shopify – Homepage
    Why Use Shopify Pages?

    What is Shopify?‌

    Basically, Shopify itself is an e-commerce platform that also allows others to create and run their stores on it. It provides you with the foundation to run an e-commerce business. As you venture into the online selling space, you’re expected to open a storefront, showcase products, engage with customers, accept payments, and more. Shopify offers all the tools you need to manage each of those activities.

    People prefer to buy from well-known brands. A professional-looking Shopify website is among the simplest means of earning their trust. Your brand must be outfitted with a few core components. Aside from the main page & the merchandise page, each e-commerce site should have the mentioned pages. So let’s go through them one by one.

    Shopify – About us Page

    An Example- The above image shows the about us page of a Shopify store named Haus
    An Example- The above image shows the about us page of a Shopify store named Haus

    This page is crucial because when a customer walks into your shop but isn’t ready to purchase, they’ll visit this page to discover more about your company. It’s much about the firm, also known as our story. This page typically contains additional company information, who you are, your label, and the offerings.

    You’ll need a better overview of your company, including who you are & why you’ve established it. The more personalized you’re about us section is, the better. It would be fantastic if you could entail a pic or greet clip.

    The drawback is that cliched themes are often used, which are uninterested in the about page. You, however, are. You might like to add several fun effects and more elements to upsell, but Shopify does not provide these features right away. You must focus on specific themes which have the necessary personalization in place to modify if and when required.

    Shopify – Homepage

    An Example- Haus is a Shopify store with its homepage on view in above image
    An Example- Haus is a Shopify store with its homepage on view in above image

    It is the center of attraction for each and every customer. Irrespective of the customer’s mentality, the most essential page that has the highest probability of attracting a customer’s attention is the Homepage. This page can contain a door to all other pages and links. Shopify homepage is also the first page any customer will be introduced to.

    By knowing its importance, Shopify has provided a number of themes and customization options for Shopify users to get their desired results. The homepage allows the user to get the basic idea of products available in their ranges. It can also give other information like ongoing sales, links for other essential pages that customers can visit as a second step, etc.

    The above graph shows the different information that is required on the homepage as per the visitors in percentage
    The above graph shows the different information that is required on the homepage as per the visitors in percentage

    Shopify- Happy Customers Page

    It all comes down to social evidence. It’s a good way of making one feel safe about purchasing from you when they see some folks purchasing from you are pleased and sharing images of themselves.

    A satisfied customer is the best business strategy.
    A satisfied customer is the best business strategy.

    Shopify – FAQ Page

    An Example- The above-shown image is the FAQ page from Shopify store The Candi Factory
    An Example- The above-shown image is the FAQ page from Shopify store The Candi Factory

    Many folks will have concerns about shipments and refunds, so you can include all that in this segment then they can get answers without having to message support. It reduces the workload from responding to multiple emails regarding the same topic, but it is optional.

    Ensure it’s presented simply for visitors and that you can keep all the queries in bold text and all the solutions exactly as they are. If you’ve distinct queries, group them under a header so that it appears to be split into parts.

    Shopify – Contact us Page

    An Example- The above-image is from the contact us page of a Shopify store named The Candy Factory
    An Example- The above-image is from the contact us page of a Shopify store named The Candy Factory

    This page contains contact details such as phone numbers, email addresses, location data, social media URLs, and more. If they have concerns, they wish to learn whom to ask and where they can get answers. The more contact details you could give, the better. It’s basic, and every E-commerce website can include a simple inquiry form on that page alongside all other details.

    Shopify – Policies Page

    More shops should have a user agreement page and a privacy policy. These two are extremely crucial, particularly if you run ads. This page is critical if you’re running Facebook or Google ads. If Fb discovers that you don’t use one of these, they may forbid you to run ads. They’re required to run any Shopify store.

    Writing them will be more difficult because the verbiage will be slightly different. However, Shopify makes it extremely simple. It primarily has layouts created for policy sections, so you don’t get to do much legwork; read through the policy and make modifications that seem vital for your biz.

    Shopify – Collection Page

    An Example- The above image shows the collection page of a Shopify store named ZeroGravity
    An Example- The above image shows the collection page of a Shopify store named ZeroGravity

    This page one will give a clear insight to the customers about what products are available in the store. The main focus of this page is on visualizing different categories of the products as per each store. This page has to be added to provide easy access to customers for different category products.

    Apart from the category, this page also has to include different options mainly filtering options and a guide to other pages. This page can be customized as per the user’s preference, but with only one aim of providing a clear look at the page. This can avoid confusing the visitors and can also increase the chance of purchasing a product.

    Shopify – Product Pages

    The name itself shows the work of the page. But in reality, the actual work of the page is to showcase a product but in a different way. Product pages can help the customers to know about a single product in detail but can also help them with other information like similar products or products falling under the same category but within different price ranges.

    All these can be easily showcased by adding the Shopify product pages in the Shopify store. One can also consider adding these pages in order to simplify the store. As visiting a product page is like a third step after selecting the category to shop from.

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    Shopify – Blog Pages

    An Example- The above image shows the blog page of a Shopify store Bucket Bike
    An Example- The above image shows the blog page of a Shopify store Bucket Bike

    The basic need for adding blog pages in your Shopify store is to increase organic traffic. Each store needs to be marketed in order to gain much popularity and sales. For the same reason adding a blog page can be a great idea.

    Shopify allows easy organization and management of Shopify blog pages. Shopify also allows a number of tools and options for the better management of the page. With all these services, adding a Shopify Blog page is a must for every store if they plan to attract customers by content marketing.

    Other Shopify Pages

    An Example- The above image shows an additional page of the payment plan from a Shopify store Bucket Bike
    An Example- The above image shows an additional page of the payment plan from a Shopify store Bucket Bike

    Multiple pages are essential to incorporate based on what you offer and your sector. You can also consider the following pages while you create your Shopify website.

    Members

    If you’ve more than one member working around the clock, creating a section with a picture of every staff, and their designation and impact on the company, can be a brilliant platform to thank your diligent staff and instill trust in your company. While I don’t advise “inventing” employees, there’s hardly anything inappropriate with highlighting anybody who contributes to the success of your business.

    Functionality

    If your marketing strategy includes any distinctive features, including a membership, it is an excellent spot to clarify your procedure. Other shops use this section to learn how their goods perform, mainly if they are distinctive or intricate. While this data is included on retail sites, creating a dedicated team can be very beneficial in terms of trust-building.

    Shipment

    If you’re trading tangible goods online, several folks will wish to learn how and when their orders will be supplied, so having a section that explains it can be useful.

    Special offers

    A consumer browsing for your brand with the words “special offers” or “vouchers” on a web browser is frequently a final hindrance to the payment page. As described here, some shops post links that cater to these lookups.

    Returns

    This column should likely be with the “should include” list, but because not all Ecommerce retailers are selling returnable goods, I include it here. Utilize it to clarify your return policy, and even when you don’t take back returns. You should also better articulate this policy.

    Why Use Shopify Pages?

    The process of adding pages on the Shopify store: Store setting-Online Store-Pages-Add Page
    The process of adding pages on the Shopify store: Store setting-Online Store-Pages-Add Page

    As previously stated, these sections create a favorable impression of your shop in the hearts of targeted consumers. Your shop can exude a proficient feel when high-quality illustrations are blended with perfect textual material, which, when blended with other aspects of your page, can greatly affect a transformation. It may also raise the effectiveness and notoriety of your webpage, which is generated by search engines.

    The real impact of performance and notoriety rating that are frequently ascertained by individuals assessing sites and deciding if they’ve well-thought-out material is debatable, as with several aspects of SEO. Given the resources needed to deliver creative substance, it’s easy to see how possessing high-quality sections on your page can become extremely relevant.

    Although if SEO experts don’t use the efficiency of these sections at all, it’s important to note the other perks, like gaining buyer trust. This means that possessing these sections won’t impact you either, as they offer useful, well-written material.

    Creating these types of intriguing sections inspires visitors to focus on them, and it’s a wonderful way of signaling to SERPs that your site has high-quality, pertinent goods and material.

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    Conclusion

    As a virtual merchant, you must provide your clients with a personalized experience to which they can connect to persuade them to purchase from you. You can customize every aspect of your store with these Pages to focus on making it more user-friendly & consistent with your label. Create these pages in a way you wish to portray your brand to the potential and current customers. I hope this article was insightful to you.

    FAQs

    What are the pages in Shopify?

    In simple words, Shopify pages are the ones that will showcase the Shopify store details on the web page and through which a customer can interact with the store. They are web pages that give out information about the store and also allow the customers to visit the store in detail.

    What pages do you need on a Shopify store?

    The exact need for the Shopify store pages can differ for each individual. However, adding these five pages can complete the basic pattern of a store. They are the homepage, privacy policy page, product page, about us page, contact us page, and marketing page.

    Can we customize pages in Shopify?

    Yes, pages can be easily customized in Shopify.

  • Top 7 Things to Remember While Dealing With International Clients

    A customer is an individual or a business that purchases products or services from another business. Customers drive the revenues of any business. A business cannot continue to exist without its customers.

    Businesses compete with each other, advertise aggressively, and offer discounts and various other schemes, all in a bid to attract more and more customers. Businesses also design unique products or services that they think their customers would love. Apple, Tesla, Tiktok, and Google are some great examples of business houses offering unique products that have a customer fan base across the globe.

    People at the helm of some renowned businesses understand the importance and value of each and every customer. They invest hugely towards customer service and pay attention to every criticism they receive in a bid to improve their product or service. Jeff Bezos once said, “We are customer obsessed.  We start with what the customer needs and work backwards”

    While every client is important, dealing with an international client has a secondary list of concerns, etiquettes and manners attached. In this article, we will go through some of the most important things you must remember while dealing with international clients.

    Things to Remember While Dealing With International Clients

    Pros and Cons of Working With International Clients

    How to communicate with clients?

    Things to Remember While Dealing With International Clients

    People are a product of their environment, culture, traditions and of course, influenced by their geographical location. When businesses are dealing with clients who are based in different countries, it is advantageous to keep certain aspects in mind. The following are some of the most important things you must remember while dealing with an international client or customer:

    Most Used Online Communication Services Worldwide 2021
    Most Used Online Communication Services Worldwide 2021

    Time Zone Differences

    Time plays a pivotal role when dealing with international clients. It is not only the time difference but even the difference in working days and holidays. It is always beneficial to ask the client about their convenient time and availability beforehand. This will help you avoid any last-minute discomfort and set the right tone for the meeting.

    Respect to Differences in Language and Culture

    People are different. The difference could be language, culture, traditions, beliefs and others. In a business relationship, it is important to show mutual respect to each other, steering clear of any judgements and assumptions. It is advantageous to read and understand these differences before dealing with an international client. If in doubt, ask the client for clarification to avoid any blunders.

    Adapt Your Marketing Material

    When targeting a new audience from a different culture, it is important to localise different elements of your marketing material to make it attractive to that audience. Languages are important in business and updating your slogans, mission statements, USPs, website, etc., to target international clients is just smart business.

    Understand the Currency Values

    One of the most important things to remember while dealing with international clients is to understand the difference in currency values. Since you are dealing with a citizen of another country, you will get paid in another currency. So, it is extremely important to understand the exchange rates between different currencies in order to avoid any sort of conflict in future.

    International business comes with its own set of rules and regulations that are quite stringent. Every country has its own laws that businesses need to comply with. Detailed and thorough research about these rules and procedures of the client’s country is a must. It is important to take permissions and verify licenses that are required to transact business between the countries. So, it is essential to make sure that the contract between you and your international client is in accordance with both of your country’s laws.

    Perform a Background Check

    This goes without saying. When dealing with an international client, it is important to verify their legitimacy. Perform background checks on the client and their business operations to verify that everything is above-board and legitimate. Doing this can save you from a lot of trouble.

    Market Share of Most Used E-mail Clients in 2021
    Market Share of Most Used E-mail Clients in 2021

    Make Written Contracts

    Last but not least thing to remember to always make written and legalized contracts while dealing with international clients. It is better to agree on payment methods, the different currencies used for payment, taxes, shipments, time, etc., during the early stages. Since you won’t be having any in-person meetings, it is essential to make legal and signed contracts beforehand to save any trouble in the future.

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    Pros and Cons of Working With International Clients

    The internet has opened up global markets that were once inaccessible or at least, difficult to reach. Working with international clients is more common than ever before. The accessibility, ease of reach, and quickness of conducting business have made more and more business owners embrace the global economy and international expansions.

    However, each coin has two sides. So, dealing with international clients comes with its own advantages and disadvantages. Awareness of both sides is wise and beneficial to making business decisions. The following are the pros and cons of dealing with international clients or customers:

    Pros

    • Getting Paid has become easier: Getting payments have become easier than before thanks to various online Cross-border payments platforms have gotten easier. Online payments are quick and hassle-free. They are also available in multiple languages and allow transactions in multiple currencies as well.
    • Ease of communication and collaboration: Thanks to technological advances communication and collaboration are now possible in real-time and face-to-face. This increases efficiency and boosts real-time collaboration with clients, team members and contractors.
    • Strengthening and broadening of personal skills: Working with international clients adds to personal skill sets, widens knowledge base and broadens perspective. It also expands personal horizons and promotes friendships in different countries.
    • Business Expansion: The scope of expanding business is multi-fold as the efforts are concentrated on selling the product or service.  
    • Higher Returns: The cost of your product or services may be higher in other countries. This could be because of a higher living standard in those countries. This discrepancy could be a unique opportunity, especially, if you are living in a country that has a weaker currency than your target market. In this way, dealing with international clients can open the gates to earning higher returns.

    Cons

    • Lack of personal meetings: This is especially true in the current era. While face-to-face meetings are possible via the internet, it is almost impossible to physically meet very often. Trust is built faster with physical meetings than the meetings held via Skype, Zoom, or any other online app.
    • Different Time Zones: Time Zones can be a massive issue. Whatever you do, one person will always be in an inconvenient time zone. It is almost an art to juggle the time zone difference effectively.
    • Dealing with non-paying clients: Clients who are across the border and not making timely payments are especially difficult to deal with. It can be time-consuming and emotionally draining. Also, in some cases, there is no real guarantee that the payment will ever be made.

    Conclusion

    The boundaries that once limited our access to working with international clients have vanished. Technological advances have made international business easy and lucrative. However, the benefits are not without their drawbacks.

    While taking advantage of all the opportunities that are offered to work with international clients, it is mandatory to stay vigilant and be cognisant of the risks and take decisions that are beneficial to both sides.

    FAQs

    How do you deal with international customers?

    You need to keep the following things in mind while dealing with international customers:

    • Adapt Your Marketing Material to suit international clients
    • Understand the currency difference
    • Respect time zones
    • Understand the difference between language and culture
    • Perform a background check on the clients
    • Make written contracts

    How do businesses approach foreign clients?

    The following are some of the ways in which businesses can approach foreign clients:

    • Look for clients on LinkedIn
    • Look for clients on Twitter
    • Take part in international webinars
    • Be active on Quora

    What are the barriers to international marketing?

    Social and cultural differences are the most prominent barriers to international marketing. Different countries have different culture and levels of adaptability to new products and services which can be a huge barrier in international marketing.

  • Data Mart to Data Mastery: How Tarun Parmar Transformed Manufacturing Data Pipelines

    In today’s digital world, in modern manufacturing, data is as critical as the materials that go into production. Data engineers try to make sure that the data is extracted, processed, and stored where it is supposed to be. One such data wizard named Tarun Parmar, has been important in guiding the handling of manufacturing data, simplifying access and application for technical and operational units.

    Parmar was at the forefront of the batter manufacturing group’s inception, He had to build the data backbone from scratch, which meant interviewing 30 candidates and bringing on three dedicated full-time data engineers. On top of this, he took young interns under his guidance, steering them towards becoming regular contributors. His daily work hovered around architecting cloud-operated information systems capable of handling mammoth manufacturing data sets, improving reporting accuracy, and accelerating decision-making processes.

    By implementing a cloud-based data mart and OLAP system, he enabled engineers to query data more efficiently, reducing the time it took to retrieve critical insights from hours to minutes.

    For the smooth processing of the data, he built batch-processing pipelines with Python, Apache Airflow, Presto SQL (Trino), and Kubernetes. These pipelines ensured that manufacturing data was processed at scale without delays. In parallel, he led the creation of dashboards that monitored quality metrics like Defective Parts Per Million (DPPM), which helped engineering teams reduce failure rates and inventory inefficiencies.

    To further improve efficiency, he facilitated over 300 JIRA tickets, including multiple impactful JIRA Epics, and developed JMP scripts for process parameter analysis, accelerating data validation efforts, which was a critical step in preparing for the launch of a much-anticipated new product.

    One of Parmar’s major projects was the design and implementation of a cloud data mart consisting of over 300 database tables. This system consolidated manufacturing data from multiple sources, providing a single access point for engineers and analysts to retrieve information, which resulted in an improved data retrieval ability and data processing ability.

    Another critical project was leading JIRA epics related to key performance indicator (KPI) reporting. These initiatives included dashboards for tracking defect rates, quality containment reporting, and manufacturing capability metrics like Cp and Cpk. All the insights were comprehensively documented for data pipelines, dashboards, and quality systems and were used across the company’s manufacturing departments to pass on the already established knowledge base.

    There were also noteworthy results of these efforts. Data processing speed improved dramatically, reducing query times from hours to minutes. Enhanced Cp and Cpk reporting helped teams optimize manufacturing precision, leading to better product quality. Over 300 JIRA requests were addressed, streamlining workflows across departments. These improvements contributed to a more streamlined manufacturing environment where data-driven decisions could be made quickly.

    While stumbling on these results, Parmar also had to navigate certain considerations. Such as the challenge of scaling data pipelines for over 300 tables, ensuring high availability and minimal processing delays. Another challenge was establishing a new team and infrastructure from scratch and managing the gaps between departments that had their distinct data needs and considerations. However, his passion for creating solutions for seamless data integrations and consistent availability of the required data, helped him to sail through the challenges.

    Looking ahead at industry trends, Parmar notes a noticeable shift toward facilitating access to analytical data for non-technical teams. This allows them to comprehend and utilize the data without the need for engineer assistance. He also sees growth in real-time analysis to improve operational agility and predicts that cloud-originated technologies will persist in moulding the era of manufacturing data systems. Moreover, AI and machine learning are set to become commonplace for predictive analytics and abnormality recognition, aiding manufacturers in pre-emptively managing quality and productivity issues.

    In line with the changing dynamics of production-related data collection, processing, and utilization for making decisions Parmar’s contributions echo this metamorphosis. His efforts in constructing scalable models, promoting teamwork, and simplifying systems have established strong foundational elements for a data-guided production atmosphere that will continue to progress with future tech innovations.

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  • Vicco Legal Fight | How Did Vicco Turn A Legal Crisis Into Its Biggest Marketing Strategy?

    The story of Vicco began in the 1950s. It started at such a time when people did not have much idea about beauty creams. But the launch of Vicco products in the market lead to a trend. People went crazy over these fairness and beauty creams. Vicco became every female’s favorite brand in that era. Vicco marked a place in everyone’s minds and hearts not only with its products but also with its fun jingles. Vicco used to have some really catchy jingles in its TV commercials. These jingles were so melodic and captivating that they were known by almost everybody. Today, let’s dive deep into the story of Vicco’s struggles. We will see how Vicco not only faced struggles but used them as a tool to come out stronger.

    The Beginning Of Vicco
    Vicco’s Entry into the Global Market
    Unique Selling Point of Vicco
    The Downfall of Vicco
    Legal Issue

    Vicco’s Marketing Strategy

    The Beginning Of Vicco

    Vicco was started by Late Mr. Keshav V Pendharkar in 1952. Commercial production of Vicco started in 1955 with a mere annual turnover of ten thousand rupees. With consistency and efforts, the company grew so well in no time, that it reached its maximum production levels. Because of this, Vicco had to look for alternatives for more production. At that point, they had only one factory which could not suffice the increasing demand for its products in the market. That is why it decided to take up a better and bigger space to grow its business. To manage and fulfill the increasing demands, Vicco started another factory.

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    Vicco’s Entry into the Global Market

    With two factories working towards production, it ensured that there was no shortage, keeping the supply smooth. Vicco not only worked hard but took smart decisions and made the right moves at the right time which helped tremendously. Apart from India, Vicco now had enough space and capacity to produce products for other countries as well. To take the growth forward, Vicco Stepped into the global market. Seeing the scope of its development, Vicco started exporting its products to various countries like Europe, Canada, Australia, The USA, The Middle East countries, etc. With the growing interest of the people in the products by Vicco, the exports kept on increasing.

    Unique Selling Point of Vicco

    The main aim of Vicco was to promote Ayurveda and to show the world all the benefits Ayurveda can offer. Vicco was the first one in the market to make an ayurvedic toothpaste. They were also the first to make turmeric cream, known as Vicco turmeric skin cream. Vicco sells many other products such as Vicco Vajradanti paste, Vicco turmeric WSO cream, etc. The specialty of Vicco was that all its products were made using various ayurvedic herbs. Although Vicco was started by Late Mr. Keshav V Pendharkar, after his death, his descents took forward the business and brought it to where it stands today.

    The Downfall of Vicco

    Vicco has been in the market for many years now. It has started gaining recognition as one very well-known brand. But to get to this stage, Vicco had to go through a lot of ups and downs. Seeing the growth of Vicco, there were many new companies that started selling products replicating that of Vicco. This stood as a huge threat to the Ayurveda-based company. All of a sudden, there were a lot of competitors in the market. Apart from these, Vicco had to face a huge downfall when a case was filed against them. The Company had to face questions and doubts about its authenticity. The case that was filed against Vicco, contained complaints doubting the use of real Ayurvedic products and hence should be considered just a cosmetic brand.

    Case: Vicco Laboratories Vs Commissioner Of Central Excise, Goa and Thane

    In the year 1978, Central Excise Authorities held that Vicco should not term its products “Vicco Vajradanti” and “Vicco Turmeric Skin Cream” as ayurvedic and rather be classified as cosmetics. The Central Excise department claimed that both the products of Vicco laboratories cannot be categorized as “ayurvedic” and shall actually come under the “cosmetics”. The authorities wanted these two products of Vicco to be taxed under cosmetics and not under ayurvedic products. However, Vicco challenged this claim made by the Central Excise authorities in court before the Civil Judge, Senior Division. The decision was in the favour of Vicco. It was held that both of these products shall come under the “ayurvedic” category as the process of preparing these two products involved using ayurvedic medicines.

    Bombay High Court’s Decision

    Later on, the Central Excise authorities challenged this decision and filed an appeal in the Bombay High Court. The Bombay High Court held that these two products are not considered cosmetics. But at the same time, the High Court also held that these products cannot exclusively be termed ayurvedic too. Both Vicco and Central Excise Authorities further went ahead and filed a special leave petition before the Supreme Court. The leave petition filed by the Central Excise Authorities was dismissed by the Supreme Court. Later on, Central Excise Authorities consented that the products were rightly classified by the Bombay High Court, on the basis of which the Supreme Court passed a consent order.

    Supreme Court’s Order

    The Supreme Court also held that products of Vicco cannot be considered under the cosmetics category. It said that Vicco shall still be categorized under ayurvedic products. With smart strategies and diligently fighting the matter legally, Vicco managed to keep its reputation undamaged.

    How Did The New “Central Excise Tariff Act, 1985” Come as Trouble to Vicco?

    After the Bombay High Court passed the order, The new Central Excise Tariff Act, 1985 came into existence and the Central Excise Authorities again went ahead to claim that as per the new act, the above-mentioned products of Vicco come under the cosmetics category. Such a claim was made to the Excise tribunal and even this time, the result was in the favour of Vicco. Further, many show-cause notices were sent by the Central Excise Authorities to Vicco. Central Excise Authorities required Vicco to pay taxes for its products under the “cosmetics” category as per the new act.

    However, during all this time, Vicco was all over the news and there were doubts being raised in the minds of the people. The consumers and customers of Vicco were starting to question the products and were in a state of confusion with regards to whether the products of Vicco really were ayurvedic or not. Vicco was in the market for such a long time and had gained the trust of a huge number of people. But such an incident pushed Vicco’s customer base into two minds regarding its products.

    It takes years to build a good reputation in the market and takes merely a few days for that reputation to be squashed down. It is very normal that when questions are raised about a company, even though there might be a customer base that is loyal, there will definitely be a certain percentage of people who might get hesitant and doubtful about the company. In the same way, even though there were a lot of people who had trust in Vicco, it was important for the company to ensure that the people in the market didn’t lose trust and that its reputation stayed intact.

    Vicco’s Marketing Strategy

    Main Vicco Products
    Main Vicco Products

    The mode through which a brand is marketed is very important. Vicco was a brand that was marketed through various mediums including newspapers, magazines, radio, TV, and Word of Mouth. Out of all the strategies, TV commercials worked the best for Vicco. As per the stats, 76% of people got to know about Vicco through TV commercials.

    Vicco wanted to assert to its buying public about its products were ayurvedic and not cosmetic, while it legally fights the tax claims. Vicco came up with the best marketing strategy possible to clear all the doubts in the minds of people. Vicco launched the most genius advertisement that had a jingle “Vicco Turmeric nahi cosmetic, Vicco Turmeric ayurvedic cream”. Yes, I am sure you did not just read that line but also sang it in your head. That is the kind of impact it had on the public.

    The jingles had the crux of what Vicco exactly wanted to convey. Incorporating a catchy jingle in the advertisement is always a good idea as it gets stuck in the heads of the people watching it. On top of it, if the jingle involves such words that have the capability to clear all the doubts in people’s minds, which worked like the “Cherry on the cake”. In the same way, the jingle used by Vicco had exactly those words that had the potential to remove all the doubts about its authenticity. In no time, this jingle made its place in a lot of people’s minds. Vicco came up with various jingles in its advertisements that could prove to the audiences that its products are ayurvedic in nature. These jingles did not just seem like clarification to the audiences but were also a subtle mockery towards the Central Excise Authorities.

    These jingles were used in every advertisement for Vicco. Those were the times when TV was watched by almost everybody on an everyday basis. These commercials of Vicco were telecasted on various Indian channels. The Vicco ads were heard on almost every other channel. This strategy of Vicco was so successful. The jingles used in the commercials were stuck in everyone’s heads. People know the tune and exact lines of those jingles even today. Such was the impact these advertisements had.

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    Conclusion

    With this, we can understand that marketing strategies do not mean something very complicated and it does not have to be complex for it to actually have an effect or influence. It is just about understanding human psychology. If a person understands how a human brain works, it is really not that hard to come up with a strategy that can help in product branding, marketing, sales, etc. As we have seen with Vicco, something as subtle and simple as a jingle can also have a huge impact if done rightly.

    FAQs

    Who founded Vicco?

    Vicco was started by Late Mr. Keshav V Pendharkar in 1952.

    When did Vicco start its commercial production?

    Commercial production of Vicco started in 1955 with a mere annual turnover of ten thousand rupees.

    Where is Vicco’s headquarters located?

    The headquarters of Vicco is located in Nagpur, Maharashtra.

    What are the main Vicco products?

    Vicco is mostly based on Ayurvedic products. Its main products are “Vicco Vajradanti” and “Vicco Turmeric Skin Cream”.

    Vicco came up with the best marketing strategy possible to clear all the doubts in the minds of people. Vicco launched a very famous jingle “Vicco Turmeric nahi cosmetic, Vicco Turmeric ayurvedic cream”.

  • How to Use BigCommerce to Boost Your B2B Ecommerce Experience?

    The B2B eCommerce market was worth $5.8 trillion in 2013 which grew to $12.2 trillion in 2019. The traditional approach where the buyer research and talk to the sales rep have taken a backseat. A shift in the demographics of B2B buyers made eCommerce vital for many B2B SaaS companies. Today, more than 46% of B2B buyers are millennials who prefer an online shopping portal.

    BigCommerce, an open SaaS eCommerce platform, host over 70,000 eCommerce stores. It is an eCommerce platform for small to large and fast-growing companies that wish to boost their online shopping experience. But, how to leverage BigCommerce efficiently to enhance your B2B eCommerce store?

    First, let us look at some core features that every B2B eCommerce store should have and how BigCommerce fits into the role.

    B2B Ecommerce Store Must-Haves
    BigCommerce Advanced Features

    How to Get Started with BigCommerce?

    BigCommerce Case Study: Tradelink
    Is BigCommerce Good for B2B?

    What is BigCommerce? | An Introduction

    B2B Ecommerce Store Must-Haves

    Retail Ecommerce Sales Worldwide from 2017 to 2025
    Retail Ecommerce Sales Worldwide from 2017 to 2025

    Just like having sales, finance, and customer support departments is crucial for a company, there are some elements of a B2B eCommerce store that are a must-have. B2B and B2C stores have different needs regarding pricing, bulk order placing, catalogue, quotation requests, and much more. Here are the top 9 must-haves for a B2B eCommerce store:

    1. Contract pricing & catalogue
    2. Bulk ordering
    3. Quick reordering
    4. Restricted access control
    5. Portal Customization
    6. Shared Shopping Cart
    7. Quote Management
    8. Digital Payment Management
    9. Product Information Management (PMI)

    Apart from these core features, BigCommerce offers a wide variety of features for enhanced customization and functionality. Let us look at the advanced features of the BigCommerce B2B SaaS eCommerce platform.

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    BigCommerce Advanced Features

    BigCommerce helps B2B businesses to build an eCommerce store, which boosts their online presence to get an edge over their competitors. The biggest USP of BigCommerce is its open-source API system which allows companies to customize their eCommerce store.

    The marketers get the functionality and flexibility combined. BigCommerce aims at increasing store performance by adding features (tools, automation, etc.), enhancing security measures, and making it customizable. Here are 7 features that make BigCommerce the leading open SaaS B2B eCommerce platform.

    Integration

    Integration - BigCommerce Advanced Features
    Integration – BigCommerce Advanced Features

    BigCommerce provides integration with various applications, CRM, and ERP to ease the process of handling multiple aspects of the store. Also, businesses can integrate their store with social media or market channels like Amazon, eBay, Instagram, and Facebook to provide an effortless shopping experience to their customers.

    Easy-To-Use Tools

    BigCommerce is a no-complex, easy-to-manage platform for running eCommerce stores. It provides various tools to automate and templatize small tasks, which reduces time wastage. SEO, site traffic, promotions, checkouts, and many other tools make it easier to run the store. Also, the store’s functionality enhances.

    Open Source- Exposed Over APIs

    BigCommerce has focused on open source and API calling since its initial stage. Businesses can leverage the API for customization and integration. Basically, the store becomes more flexible and one can add required features or automation. It makes the store operative for marketers and flexible in case of additional needs!

    Security

    Security - BigCommerce Advanced Features
    Security – BigCommerce Advanced Features

    With the best uptimes in the eCommerce industry of 99.99%, BigCommerce offers robust security and performance. It offers many other measures such as additional SLA, HTTPS and PCI compliance, and advanced SSLs. This avoids malicious attacks and gives restricted access to eliminate system hacking.

    Powerful Reporting Tool

    BigCommerce offers a powerful reporting tool to keep all the data synced and manageable. From quotations to orders, all the data is presented in sleek reports. This enables businesses to handle stores efficiently.

    Abandoned Cart Saver

    BigCommerce offers its user an option of an abandoned cart saver. It allows sellers to send emails to the customers in case of an abandoned cart. It studies the moment along the store and triggers in case the user leaves amidst the purchase process.

    Advanced search is crucial for B2B eCommerce stores with field support and filters for refined searching. BigCommerce powers Nextopia and PunchOut2Go to facilitate the advanced search for buyers.

    BigCommerce removes complexity and provides a seamless eCommerce store experience. In addition, BigCommerce supports over 65 online payment gateways in 230 countries and 140 currencies. It allows multiple options for bulk purchases and promotions. Businesses with a global market can opt for BigCommerce to get limitless growth.

    How to Get Started with BigCommerce?

    BigCommerce is easy to set up as it comes with hundreds of templates, designs, and automation tools. You simply need to pre-launch (determine TG, domain name, product launch, and research competitors and pricing), optimize (design, product designs, and SEO content), and market (website performance, outbound marketing strategy, and add keywords) your store. Here is how you set up an eCommerce store on BigCommerce:

    BigCommerce - The Ecommerce Solution for All Your B2B Needs
    BigCommerce – The Ecommerce Solution for All Your B2B Needs

    Themes and Categories

    BigCommerce has a vast library of themes and a category management system available. It has a dedicated editor where you can pick beautiful, mobile-friendly themes to boost conversions. Make the site easy to navigate and align with your brand colours. The store’s upfront design is crucial to attracting users and increasing conversions.

    Product Options

    Now, decide the products you wish to launch and add to the store. Either through CSV (all at one time) or one by one, you can add products to the store. BigCommerce allows a lot of options to create categories. At this stage, you could deploy SEO tools to add product descriptions which increases ranking chances.

    Payment and Shipping

    BigCommerce provides many options to collect payment with 65 payment gateways, supporting 140 currencies in 230 countries. You can accept payments via PayPal or credit card almost immediately.

    Depending upon your audience and requirements, you can customize shipping options based on domestic or international shipping, such as:

    1. Free shipping,
    2. Flat rates,
    3. Weight-based rates, and
    4. Real-time shipping quotes

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    Launch Services

    Finally, launch your store. BigCommerce provides support for after-setup management as well. It covers technical support with in-house experts that assist with in-store setup and aftercare.

    Tradelink is Australia’s oldest plumbing business. After running successfully for 150 years, it decided to hop onto the online side of the business. How did BigCommerce play a role? Not only does BigCommerce accommodate the large volume but it also simulates the in-store shopping experience. The company was able to offer an omnichannel shopping experience by leveraging BigCommerce to combine B2B, B2C, and B2G. Result?

    The company saw an increase of 346% in customers, 373% in orders, and 338% in revenue from Nov. 2020-April 2021 to May 2021-Oct. 2021.

    Is BigCommerce Good for B2B?

    BigCommerce is a trusted SaaS B2B eCommerce platform with over 70,000 companies using it for omnichannel growth. Small to enterprise-sized and fast-growing stores could benefit from seamless integration, security, and customization options. It prioritizes functionality and keeps bringing improved versions and updates. It also gives three different packages to choose from to align with your business needs.

    Conclusion

    BigCommerce is a great eCommerce platform offering software as a service to retailers. It is known to help various businesses with their online store establishment, hosting and marketing, search engine optimization, and security. Hence, be it setting up a store from scratch or switching from another platform, BigCommerce assists each business in growing its eCommerce store.

    FAQs

    What is B2B meaning?

    B2B stands for Business-to-Business. It is a kind of eCommerce that refers to the trade between businesses rather than between businesses and consumers that is Business-to-Consumers.

    Is BigCommerce good for B2B?

    BigCommerce is a trusted SaaS B2B eCommerce platform with over 70,000 companies using it for omnichannel growth. Small to enterprise-sized and fast-growing stores could benefit from seamless integration, security, and customization options.

    How much does BigCommerce B2B cost?

    BigCommerce offers a free 15-day trial. After that its paid plans include Standard- $29.95 per month, Plus- $79.95 per month, Pro- $299.95 per month and Enterprise (customized pricing).

    What is the best B2B?

    Some of the best B2B eCommerce platforms include:

    • BigCommerce
    • Shopify Plus
    • WooCommerce B2B
    • OpenCart
    • Oracle SuiteCommerce