This article has been contributed by Mr. Sagar Pandey, Head of Human Relations, Swastika Investmart Limited
Most companies are understaffed most of the time. So, while the human resources department is busy filling the vacancies created by people who are on notice or about to leave, they get stacked with new openings.
This, in turn, traps the entire onboarding team in a vicious circle. Attracting the right candidate for a particular job can be a tough task. Segregating skills and funneling out the ideal person is all essential to save the time involved in the hiring process.
Obtaining a talented candidate’s attention is another difficult process. Moreover, maintaining overall efficiency and avoiding unwanted disruptions to sustain the incessant workflow is imperative. Well, in such instances, cross-training could function as a lifesaver and could solve multiple problems at once.
We’ve all heard “Jack of all trades, but master of none,” but this is only half the truth. This adage can be paraphrased as “Jack of all trades, but master of none is frequently better than master of one.”
Cross-training could help nurture “jack of all trades” by making employees learn the skills from other departments or by contributing to operations that are beyond their department, such that their daily vital results are not affected, and this could be helpful in multiple ways.
Simply put, it is the practice of training employees for several positions within a single corporation. In contrast to the traditional practice of having specialized personnel who are not expected to perform outside of their tightly defined tasks, cross-training programs provide significant benefits to both employees and corporates.
Firstly, cross-training programs could help in rebalancing the workload between overloaded and underloaded employees which in turn could lead to a smoother flow of work. Division of work is no doubt crucial but finding a balance between workload and segregating the duties during dire times helps in the overall efficiency of the firm. Secondly, cross-training is also an excellent practice to induce a sense of ownership or intrapreneurship amongst employees since they are not just contributing to what they are supposed to but also to where they want to. Moreover, this also grooms the employee’s thought process by making them see what is going on beyond their department and, in turn, have a consolidated view of the problem that the organization is solving at large.
For the Dire Times
Finding someone to step in for an urgent position or vacancy can be challenging, especially if each department only has a single worker. Cross-training allows individuals to work in multiple positions amid serious instances. This further boosts productivity in times of increased demand or workforce shortages. Employees can assist each other in collaborative projects thus, increasing the supply of quality inputs.
Cross-training programs can further assist businesses in emphasizing their commitment to tackling workplace challenges such as diversity and inclusion. Employees have the chance to broaden their skill sets and work duties through cross-training.
A new distinctive work might provide opportunities for the advancement of an employee while concurrently keeping them motivated and engaged. Effective engagement plays a great role in the overall teamwork of any firm. Teams get stronger as a result of their increased sense of value inside the company.
Leveraging the Inside Talent
These days, it is often observed that the management is looking forward to starting a new stream of ventures aligned with its current operations. Then in such cases, cross-training could be a technique that could do wonders by utilizing the unique traits of the existing workforce and, in return, help the company save time, money, and effort. For instance, companies that are planning to go digital are asking employees who have some knowledge about SEO, social media algorithms, content creation, etc., to contribute to the process rather than hiring a completely new team for this task. A company can save a lot of time required in onboarding and training new employees and instead invest in current employees who have a much better idea of how intra-department functioning works and have a concise picture of the problem that the company is working on.
Rising Cooperatively
Being vital and required is a source of self-esteem for certain workers. Everybody likes to get something more than just an acknowledgment. It is necessary for any firm that appreciates its employees’ capacity for mutual assistance. It further promotes the idea that single points of failure are a weakness that affects the entire organization rather than individual positions. Employees should be shown that their willingness to assist their co-workers in need will be beneficial to them when they require more assistance.
It has also been observed that employees’ learning curves start flattening after joining corporations, and they get indulged in a daily mundane life cycle, busy doing repetitive tasks. To resolve this aspect, cross-training could do wonders by not just steepening the learning curve again but also adding new tasks in a 9-to-5 job, making it exciting again. However, the preliminary note is that cross-training is more efficient when employees are given a chance to choose their domain of experimentation, but either way, cross-training has proven itself to be an efficient and pragmatic methodology.
Conclusion
Briefly, cross-training is a proven and efficient practice that could solve various problems in an organization and smooth out the work operation without hiring new workers. Therefore, reducing costs for the organization and ultimately adding to the mutual growth of both the firm and its employees.
FAQs
What Is an Example of Cross-Training in Corporate?
For example, if person A knows about handling a customer’s problem then he or she can learn other skills like identifying and addressing problems within products or services offered by the company or for that matter learning sales skills.
How Do You Create a Cross-Training Program?
First, identify a few skills that you want your employees to learn and also related to your company’s work. Second, hire good trainers to teach them and also make your employees aware of the benefits of cross-training and finally, put a reward system for the best performers.
What Are the 12 Benefits of Cross-Training?
The twelve benefits of Cross-Training are:
Rebalancing the workload
Inducing a sense of Ownership
Grooms employee’s thought process
Better collaboration and understanding
Improves problem-solving skills
Improves efficiency
Makes the company more acrobatic
Great ROI on investment
Builds empathy for other’s work
Boosts team spirit
Increases workforce sustainability
Improves efficiency
What Is the Purpose of Cross-Training?
The purpose of Cross-Training Program is to train the employees in many skills rather than in one specific skill. It helps them to build professionally well-rounded and good team workers.
This article has been contributed by Sridhar Laxman, Executive Coach, Lucid Minds Coaching.
Layoffs, terminations, downsizing, and reorganization is a challenging and complex processes.
Companies hire employees when the business demand is high, cash flows are healthy, and the external environment is favorable for a quick and sustained expansion.
However, uncertainty is a given in life, just like everything else. Even the most accurate projections and company plans are often contested and abandoned during difficult times.
Most times, macro environments influence organizations to explore their ability or inability to retain employees. However, with the decision comes the responsibility to effectively communicate and manage the process of layoffs.
Communication becomes crucial during layoffs. Layoffs impact multiple stakeholders differently, Not only do the employees who are asked to leave get affected but the remaining employees across geographies also face anxiety, stress, and confusion.
From the moment the decision is made until the last identified employee hears it, communication plays a crucial and active role in the entire process.
Below are 8 ways that will help businesses handle communication amid layoffs compassionately and efficiently.
Develop a crisis communication plan even before the need arises. We live in a dynamic world with constant disruptions. The longevity of any organization is constantly challenged today because of the unprecedented times we live in.
Be Comprehensive
Ensure the crisis communication plan addresses and supports the needs of all stakeholders, not just the impacted employees. The crisis communication plan needs to address all stakeholders including employees, customers, vendors, and investors.
Be Guided by Values
Adhere to values while decision-making. This will bring clarity to what’s essential and reduce noise and distractions. Taking a value-driven approach to building the actual piece of communication can ensure real needs of stakeholders are met and addressed objectively.
Be Compassionate
Be compassionate in your written and verbal communication. Layoffs are not just about reducing roles; they impact the livelihoods, health, and well-being of employees and their families. Respect and dignity are compromised, which leaves the opportunity for fear, anxiety, and a feeling of helplessness to take over.
Therefore, communication must be thought through and designed to be genuinely compassionate and empathetic. Every effort should be made to lessen the impact of the unfortunate development.
Be Supportive
The plan needs to support the livelihood of those impacted. No matter how courteous your message is, it must also offer assistance to people who are affected.
In addition to compensation, companies should also provide other forms of psychological support.
For instance, businesses could provide employees with the various types of support outlined below to help them cope with the situation.
Access to a Counsellor or a Coach at no cost.
Access to relevant courses, skills, and career advancement material.
Contact details of reputed head hunters, and recruitment firms.
Links to open opportunities within group companies, and allied industries.
Free access to ebooks and audiobooks for a few months.
Links to consulting and vendor services required by the firm.
Letters of acknowledgment, and recommendations for future employers.
Be Clear and Patient
Layoffs are complicated; there’s no denying the harshness of the experience; companies could soften the impact by presenting the information in a clear, transparent, and patient manner instead of harsh or vague.
Impacted employees will have numerous questions, concerns, and clarifications; they will have worries and anxieties. Communicating clearly and ensuring questions get answered will reduce the pressure felt by impacted employees.
Be Mindful
During layoffs, legal counsel will have an approach of keeping the organization’s best interests in mind. It’s neither unfair nor wrong; it is what it is. However, communication designed mindfully can balance the need for risk mitigation with much-needed compassion and empathy.
Be Alert
In an age of fake stories and deliberate misinformation, unethical competition can run smear campaigns to discredit the organization.
Preemptive, proactive communication of facts and accurate information can prevent confusion and reduce the extent of the damage caused by misinformed campaigns.
Despite all of the above, layoffs still cause pain and suffering. This is a business decision that is made in the absence of other alternatives.
Layoffs not only impact employees but also other stakeholders of the company such as the customers, vendors, and investors.
In a layoff scenario, customers are more likely to be concerned about the service quality and contract fulfillment whereas, the vendors would need clarity on whom to interact with to continue serving the company.
In contrast, company investors are more likely to be anxious about the impact layoffs would have on their investments and returns. Similarly, potential company investors would tread cautiously and may withhold their investment decision.
However, communication is essential to maintaining corporate confidence in all of the above instances. With concise and clear communication, a business may influence how the many impacted stakeholders perceive, consider, and respond to the decision.
Organizations should therefore spend more time planning their communication to support individuals affected in a kind and compassionate way.
Generally, most companies follow email as the main communication channel for conveying layoffs.
How layoffs will be communicated with the individual as well as within the company?
The best way to communicate about layoffs with individuals as well as with the company is to organize a meeting at the individual level followed by a unit-level meeting.
How do you manage a team in layoffs?
During or after layoffs, managing a team is a bit of a challenge, well communication and motivating them is the key. Identify gaps between teams and avoid over-work.
This article has been contributed by Manthan Koolwal, Founder of Scrapingdog.
While web scraping is an essential tool for many business holders and has changed and transformed the scenario of collecting data, there are certain drawbacks attached to the term. One must understand that such tools can only be beneficial when used ethically.
Different web scraping tools and APIs offer a similar facility for web scraping and is not an illegal practice itself. But unfortunately, there are some risks involved in the long run.
If you are a company using content scraping, you must be aware of both its pros and cons and also the risks involved.
In this article we have covered every necessary detail about content or web scraping and whether is it dangerous or not.
As mentioned earlier, data scraping is not in itself an illegal practice and there are many cloud providers which offer different web scraping tools to do the job correctly. You might find different web scraping API tools that are automated in nature and efficiently helps you to scrape the needed data ethically.
While this process has helped businesses over time to easily get relevant and real-time information quickly, its usage is not restricted to such beneficial purposes.
Just like any other life-changing smart technology solution has both its pros and cons, content scraping faces the same dilemma. It depends on the user interacting with the technology which determines whether it is useful or dangerous.
Similarly, Data Scraping might be used for illegal practices as well and involves the risks of losing safety and the security of personal information. When the content is scraped off from a website with private features without their permission, it is considered illegal and can be dangerous.
Generally, to access and abuse the personal information accumulated. Most of the time you might not be able to manifest this illegal practice for a long time. By the time someone abuses your data you might already have forgotten about it.
How to Protect Yourself from Illegal Web Scraping?
It is important to understand that there is a certain type of risk involved every time you share any information online. Thus, as a user of the website, you must carefully manage what information you share about yourself on that website.
You must check for websites that offer regular privacy checks for your safety and only engage with such portals that can assure privacy in whatever you share. Ultimately the responsibility lies in your hand regarding what you share about yourself and how you manage it.
However, when your data is available on your webpage and someone collecting it won’t be an illegal activity. As it is meant to be public for a reason. Right?
How Website Owners and Builders Can Protect Themselves From Content Scraping?
In the case of website owners and builders, some technical tricks can be applied to secure your content. But before that, you must keep in mind that everything visible and accessible to your users is also visible to scraping bots.
Strategies To Prevent Illegal Content Scraping
Website owners and builders can adopt the below-mentioned strategies to ensure and prevent any malicious or illegal content scraping attacks.
Check for visitors with similar IP addresses
The easiest trick you can adopt to recognize a scraping attempt is by checking a high number of requests sent to your website from a single IP address. You can either block or restrict the suspicious IP address so that they cannot access the content any longer.
Changing HTML
Regularly changing your HTML will restrict and confuse scrapers from conducting any malicious activities on your website. This is an effective method that forces them to switch from your website. However, the strategy could be quite confusing for the developers as well.
Using technical tools
The use of CAPTCHAs and lots of media files can also help you successfully protect yourself from unwanted content scraping attacks.
Employing bot prevention software
You might even opt for abort prevention software that will help you restrict and analyze such web scripting bots. They usually conduct a deep behavioral analysis to pinpoint bat bots and prevent them from illegal content scraping.
Even after using these techniques, you must ensure that you need to take action against such data scribbles and warn them against the process. This will further forbid them lawfully to pursue such conduct.
Future of Content Scraping
Content scraping poses a challenging future for its exceptional advantages and disadvantages. On the one end, the process of content scraping has helped many business owners in developing and progressing rapidly.
While in the other case it leverages web scraping bots, cybercriminals, hackers, and spammers to effortlessly steal whatever pieces of content they want. This creates a dilemma in the use of such a technology and is a growing challenge for website owners and users equally.
The process could indeed be dangerous when used in the wrong manner, yet it possesses great potential for businesses that use it ethically. The data scraped through the websites that encourage such functions can help business owners to get a detailed insight into the relevant data efficiently.
When the manual process required a huge input of cost and time, the automated process of web scraping has efficiently made the process much quicker and faster.
Thus, we cannot judge the power of technology based on the user and his intention of using it. Any technology dedicated towards development and growth can contribute significantly to the right hands.
In the future, we hope for the introduction of better content scraping tools that can effectively help business owners to access the data legally. Also, there must be the adoption of different techniques that efficiently restrict such malicious practices by recognizing them initially.
Content scraping is a practice that continues to raise some eyebrows, because of its diversified nature. But the user needs to understand that it is not the technology that is right or wrong in itself. Rather, web scraping is a legal practice that has successfully transformed the entire process of data collection.
Businesses have efficiently scraped the data legally through different web pages as per the requirements and used the relevant information for a detailed analysis and other similar functions. The usage of different web scraping APIs has successfully aided the process and business owners to connect the relevant data efficiently.
So, it is not the process of content scraping that is harmful or risky for any business, rather, it might help you to smartly extract or retrieve your data effectively. The data collected or scraped through different sites can further be utilized for meaningful business activities.
You can predict, forecast, or optimize your entire business strategy based on the insights of such valuable information accumulated. Just keep the protocols and legal formats while conducting content scraping and you are good to go.
FAQs
What is a content scrape and the term “scrapping” used for?
Content scraping or web scrapping is a process in which a bot scrapes some or complete data from different websites without their owner’s wish or permission.
How does content scraping work?
Content Scrapping involves, scrapping data or part of any data and making sense of them, and publishing them somewhere else.
In order to flourish in your industry, you have to build your communication skills as strong as possible, which will result in generating more leads and constructing effective marketing.
As is the case, communication is considered the most promising key for directing a business and increasing your customer base. We know person-to-person selling has been a prevalent method of marketing in the olden days.
But, in some or another way, marketers are propelled to change their strategy to e-commerce in the case of dealing with customers electronically without the need of in-person conversation.
However, the adoption of online-based life is not well-accepted in some cases, whereby few small-scale businesses still lack in reaching out their products & services electronically. That’s why live chat service software has been introduced to e-commerce, which enables your business and your potential customers to chat in real-time.
One of the nifty tools to augment your leads will be easily done by using ‘Live chat software in your business by connecting with potential customers.
Furthermore, developing Live chat services in your e-commerce would benefit timely response to the customer, eliminate language barriers, increase accessibility and conversion, and gain insights into customer behavior. The list of top 19 Live chat software available for an e-commerce website is given below:
LiveAgent is one of the leading cloud-based solutions for live chat and help desk software. LiveAgent allows the one-place integration for live chat, email, and social media handles. The customer can set up email ticketing, live chat along with video chat, and time tracking call center all easily by the use of LiveAgent.
Key Features
Automatic chat translation facility.
Call back scheduling with the feature of call recording.
Visitor tracking and live chat tracking on Google Analytics.
Agent ranking for better control over team and user interface.
Multi-channel communication with data import and export facility.
Pros
The software is much simpler to use and implicate irrespective of the team size.
Features can be customized and tailored as per the users need.
Cons
Mobile app integration can be improved.
LiveChat
Name
LiveChat
Founded
2002
Rating
4.4
Free Trial Period
14 Days
Pricing
Paid plans start from $20/month
Website
www.livechat.com
LiveChat
LiveChat is considered the best tool for every ilk of e-businesses from engaging with customers through real-time chatbots. This software is designed for e-commerce stores, where providing customer services through phone calls and email are time-consuming process plus takes a slow responsive effect from both sides.
That’s why Livechat has been launched in 2002 with an aim to bestow a chatbot platform, live customer support, and help desk platform for e-commerce.. It is integrated with popular CRM software like Hubspot, Mailchimp, and google analytics. This integration serves in filling up the customer’s required details automatically.
Key Features
Allows the facility of targeted messages.
Provides better security encryption and data storage.
Is made from 200+ integrations for easy workflow.
Capture leads and makes buying easy.
Automation is included.
Pros
Provides excellent analytics and reporting setup.
Has a very easy and simple-to-use user interface.
Cons
The software can be quite costly for small business owners.
Intercom allows the live chat platform that can help the clients to convert their visitors into customers. It is a specialized platform for offering business chats with over 600 million users on several companies.
Intercom is a private company founded in 2011 by Karen Peacock. Moreover, it was noticed that over twenty-five thousand companies used Intercom to communicate with their prospects.
Key Features
Automation is included.
Chat histories are saved, which creates ease for visitors and agents too.
Intercom emails can be used as templates directly.
Helps in the later stages of business, since it has other major functions other than Live chat.
Proactive support.
Pros
Intercom allows the easy integration of different apps on its system.
Provides easy access for chat customization.
Cons
Has a non-flexible pricing model.
ChatBot
Name
ChatBot
Founded
2017
Rating
4.7
Free Trial Period
14 Days
Pricing
Paid plans start from $52/month
Website
www.chatbot.com
ChatBot Home Page
ChatBot comes with an easy installation method. It is easy to personalize and use because of the drag-and-drop feature. ChatBot also comes with ready-to-use templates that are very easy to use.
Templates make it easy to design a work pattern and highlight focus areas. Templates such as lead generation, e-commerce bot templates, restaurant templates, offline form templates, universal templates, etc. are available for use on ChatBot.
Key Features
Chatbots can be built without the required knowledge of coding.
Creates customer user list.
Multiple flows at the same time.
Chatbot Testing Tools.
Customizable chat Widget.
Pros
Chatbots can easily be integrated with multiple platforms like Amazon, social media sites, Microsoft, etc.
Provides good customer service.
Cons
Has a competitive pricing when compared to other software with similar services.
Sendinblue software is originally known for its popular email-marketing services but recently another feature of live chat support has been added on its site.
One can set up a chat box through their account of Sendinblue software and attach it to the required website. Sendinblue serves as both, a live chat solution and a toolkit for a complete marketing package.
Key Features
Communication through Email, SMS, and inbox.
Provides multichannel marketing.
Email Marketing.
SMS marketing.
Marketing Automation.
Pros
The login process is much simple and also doesn’t require any credit card information.
It is a versatile platform that is beneficial for all sizes of businesses.
Cons
A number of features provided by Sendinblue are too big. Hence, it might seem complicated during the initial use.
Chaport
Name
Chaport
Founded
2014
Rating
4.7
Free Trial Period
A Free Plan and 14 Days Free Trial on Purchased Plans
Pricing
Paid plans start from $19/month
Website
www.chaport.com
Chaport
Chaport software mainly supports WordPress. They offer free forever plans with unlimited chat history, notifications, registrations, etc. Apart from free plans, they have premium and membership plans.
This provides an edge and various other features such as typing insights, visitor notes, saved replies that can be forwarded, and auto-invitations.
In free plans, only five operators can work at a time but with a premium plan, this exceeds. This could be a great platform for small and young websites because of its free plans.
Key Features
Operator Productivity.
Captures Visitor’s Information.
Provides reports such as basic reports, google analytics, On-demand reports, etc.
General features such as chat history, SSL encryption, GDPR compliance, etc.
Pros
Comes with a free plan for users that one can try before purchasing the premium version.
It facilitates easy synchronization between multiple devices.
Cons
Chaport is not compatible with chatbots.
Olark
Name
Olark
Founded
2008
Rating
4.3
Free Trial Period
14 Days
Pricing
Paid plans start from $29/month
Website
www.olark.com
Olark
Olark has simple, functional live chat features to help with higher sales, more leads, and better services. It helps in applying live chat insights and leveraging customer input to optimize provided products and services.
Key Features
Organizes customer data.
Offline Messages.
Customs pre-chat forms.
Real-Time Engagement.
Reporting.
Pros
Provides easy access to the client’s approximate locations.
It allows the user to create their own path for customization in order to have a quick response.
Cons
A few features are still missing from it as compared to its competitors.
ProProfs Chat
Name
ProProfs Chat
Founded
2007
Rating
4.5
Free Trial Period
15 Days
Pricing
Paid plans start from $29.99/month
Website
www.proprofschat.com
ProProfs Chat
ProProfs provides a complete personalization of live chat solutions as per the approaching requirements of a brand. It also integrates the live chat solution as per the graphics of the brand and its logo.
The perk of considering ProProfs Chat is their 24/7 tech support and the availability of ready-made templates which make it easier to use and implement changes.
Key Features
Chat Automation is provided.
Design live chat that suits the brand.
100+ Settings and Integrations.
Reports and Analytics.
Pros
ProProfs chat has an interconnected network through which operators can contact other operators when in need.
It is compatible with multiple devices like Mac, Windows, iPad, iPhones and Android.
Cons
A few features have glitched in them.
Zendesk
Name
Zendesk
Founded
2007
Rating
4.0
Free Trial Period
30 Days
Pricing
Paid plans start from $49/month
Website
www.zendesk.com
Zendesk
Zendesk is a cloud-based technical support management system that provides customized capabilities to create online communities, knowledge bases, and customer care portals.
It offers a wide range of services for large to small-scale businesses, government, media, and many more. Zendesk platform allows easy integration of all customer interactions into a single screen for better understanding.
Key Features
Stays connected on any channel.
Manage all your customer conversations from one place.
Reach out in real time with proactive engagement.
Enable 24/7 support with automation.
Adds Customization according to Brand.
Pros
It is a combination of help desk software and CRM software.
Can support a large number of clients.
Cons
For new users, learning Zendesk might take some additional period of time.
Zoho Desk
Name
Zoho Desk
Founded
1996
Rating
4.0
Free Trial Period
15 Days
Pricing
Paid plans start from $16/month
Website
www.zoho.com
Zoho Desk
Zoho Desk enables businesses to inbuilt a live chat widget that pops up as soon as a user opens the webpage. Zoho Desk is highly recommended due to its different features such as receiving customer experience ratings within the chat window along with canned responses. It also enables chat widgets for each of the available brands.
Key Features
Multi-Channel Communication.
Third-Party Integrations.
Feedback Management, both positive and negative.
Performance Metrics along with Proactive chat.
Pros
It is a feature-rich platform.
Provides easy integration with Zoho services in order to increase workflow ability.
Cons
Does not have a desktop application to use.
Tidio
Name
Tidio
Founded
2013
Rating
4.0
Free Trial Period
30 Days
Pricing
Paid plans start from $15.83/month
Website
www.tidio.com
Tidio
Tidio is a live chat software that connects your potential customers in minutes and turns them into leads by solving timely queries and rendering customer services effectively. Tidio is one of the top-most used live chat apps on the Shopify store with the highest ratings.
Tidio automatically qualifies leads and gathers visitors’ emails and phone numbers regarding the sales team. Yet, Tidio is considered to have limited native integrations, and its analytics are counted as basic.
Key Features
Measures Users’ time on the page.
Has a Sales monitoring dashboard.
Gives Welcome message plus information about discounts.
Third-party Integration.
Automation.
Pros
Allows easy communication between customers and the company in real-time frame with the addition of needed widgets.
Has a collection of chatbots for customers to select and customize as per their website.
Cons
It does not allow users to manage their client chats by Whatsapp, Instagram, or Twitter.
ChatSupport
Name
ChatSupport
Founded
2018
Rating
4.3
Free Trial Period
30 Days
Pricing
Paid plans start from $19/month
Website
www.chatsupport.co
ChatSupport Home Page
ChatSupport works by allowing the addition of a chat prompt to the needed website page. The addition of chat prompt on a website is done in a way relevant to the page they are added on.
Key Features include lead capture, even when offline, to gather essential visitor details. It personalizes the chat widget to match the brand. It also has a feedback survey form prepared for its customers.
Key Features
24/7 lead capture.
Uses a simple way to gather visitors’ information.
Live Visitors Queue.
The dashboard organizes the overview into leads, visitors, and customers.
Pros
Provides one month of free services to the clients.
Allows the easy response to multiple visitors at the same time.
Cons
Few of the features can be unlocked only after purchasing paid plans.
Effects of Live Chat option on Visitors
Comm100 Live Chat
Name
Comm100
Founded
2009
Rating
4.2
Free Trial Period
15 Days
Pricing
Paid plans start from $29/month
Website
www.comm100.com
Comm100
Comm100 was launched in 2009 under the business model of SaaS (Software as a Service). Comm100 promotes businesses to easily communicate with their website visitors on time to avail better customer satisfaction. The features fall into three verticals: web chat window, operator console, and control panel.
Key Features
Online Chat.
Web Traffic Monitoring.
Auto Chat Invitation Rules.
Reports and Analysis.
Pros
The platform is easy to use with an excellent user interface.
It is a feature-rich platform.
Cons
The platform somewhere lacks providing customization options for the agent console.
Gorgias
Name
Gorgias
Founded
2015
Rating
4.6
Free Trial Period
7 Days
Pricing
Paid plans start from $10/month
Website
www.gorgias.com
Gorgias
Gorgias was founded by Alex Plugaru in 2016 with the aim to develop top-notch customer service and building multi-channel helpdesk software. Gorgias is an all-in-one customer service, that renders all kinds of tools that would help in generating leads for e-commerce stores, which enable merchants to manage all their supports and features from one place.
Key Features
Creation of automated response.
Faster response.
Switch from chats to other channels.
Set individual agent.
Customize replies.
Pros
Has excellent customer service support.
Allows seamless integration with multiple e-commerce platforms like Shopify, BigCommerce, etc.
Cons
The software is more suitable for medium size businesses only.
DelightChat
Name
DelightChat
Founded
2020
Rating
4.4
Free Trial Period
14 Days
Pricing
Paid plans start from $49/month
Website
www.delightchat.io
DelightChat
Delight Chat is an Indian-based software, that was launched by Preetam and Sankalp in 2020, with the intent to help out customers through an easy communication system.
As this idea strike out their mind when they both worked in the e-commerce industry in which both of them couldn’t tackle customers’ problems, and found it difficult to contact and clear out each customer’s problems personally. That’s where they planned to start to build omnichannel customer services for D2C e-commerce businesses.
Key Features
Edit to activate the live chat.
Set Live Chat availability for your store.
Setup Business hours.
Track potential customers on the LiveChat dashboard.
Pros
Has a feature of automation and a self-service widget to help in reducing repetitive queries.
Provides the facility of connecting unlimited users with Shopify.
Cons
The platform is easily integrated with Shopify only. Other platforms are not yet made available.
Tawk.to
Name
Tawk.to
Founded
2012
Rating
5
Free Trial Period
Unlimited
Pricing
Free
Website
www.tawk.to
Tawk.to
Tawk.to is one of the best software that is suitable for all e-commerce, which renders customer service at a free cost. From small-scale to large-scale e-commerce can sign up for free and enjoy various features of Tawk.to.
Key Features
One-minute setup.
Chat in real-time setup.
Track your chatbot progress.
Respond quickly with shortcuts.
Pros
It is a completely free platform with no hidden prices.
It allows the users with essential tools to implement the tasks in a better way.
Cons
The platform can be quite tricky for first-time users.
JivoChat
Name
JivoChat
Founded
2012
Rating
4.8
Free Trial Period
14 Days
Pricing
Paid plans start from $19/month
Website
www.jivochat.com
JivoChat
JivoChat is one of the coolest software that enables live chats with customers. It allows easy communication with users from all over the world via chat, phone calls, email, Facebook, and many more.
Key Features
Get detailed visitor information.
Set up automatic triggers.
Monitor visitors in real-time.
Receive quality of service reviews.
Offer offline contact form.
Pros
Enables multi-language support for the client and visitors.
Allows easy integration for Chatbots.
Cons
A few features can still be added.
FreshChat
Name
FreshChat
Founded
2010
Rating
4.4
Free Trial Period
21 Days
Pricing
Paid plans start from $15/month
Website
www.freshworks.com
FreshChat
FreshChat has over fifty thousand users around the world, giving access to all channels including emails, in-app chats, WhatsApp, and iMessage. Freshchat is a modern messaging platform that enables live chat solutions on websites a cost-effective prices.
Key Features
Access all messages in one click.
Customer services are provided instantly.
Affordable problem solver for all users’ queries.
Helps in keeping track of the team’s performances.
Pros
It can be easily used by non-technical people too.
Enables the users to take the help of an omnichannel facility.
Cons
Enables integrations with a limited number of users only.
Chatra is a useful, simple-to-use chat engine for websites that enables your consumers to reach you even though you’re not online or partake in live chat with you so you can assist them in making purchases and responding to their inquiries instantly.
Key Features
Conversations history is up-to-date.
Group chats.
Intelligent chat distribution.
Unlimited Chat review.
No typos or nameless users’ contact.
Pros
Offers a free plan for an unlimited time period.
Enables easy integration with Google Analytics, Slack, etc.
Cons
Does not provide a ticketing system like its competitors.
Conclusion
Live chat solutions in e-commerce provide a better user experience and are one of the essential components of e-commerce marketing. Many firms have already taken use of live chat applications to improve their service.
For the same purpose, many direct-to-use live chat applications are available in the market to take help. The above-given list contains the top 19 live chat applications for e-commerce businesses.
FAQs
What is the best live chat software for a website?
Some of the best live chat software for websites are Tidio, LiveChat, Intercom, LiveAgent, etc.
Is live chat a CRM?
CRM is known to store customer data. Live chat works in integration with a CRM in order to have better customer management. Live chat and CRM are two different tools used in coordination.
What is live chat e-commerce?
Live chat e-commerce is basically a chat window that appears on the e-commerce site that enables the visitors to have a direct conversation with the brand.
What is the best chat plugin?
Some of the best chat plugins are Zendesk, Olark, Pure Chat, Formilla, etc.
This article has been contributed by Ms. Sonica Aron, Managing Partner and founder of Marching Sheep
Over the last decade, the business landscape has seen a remarkable transformation. Global economic growth, technological advancements, talent dynamics, and evolving macroeconomic conditions contribute to this transition.
Due to this, businesses have found themselves operating in extremely challenging, and ever-evolving conditions. And to cope with this, organizations have had to evolve with the changing times to remain relevant and competitive.
Today’s diverse talent dynamic has been a driving force, which has compelled organizations across geographies, sectors, and life stages to broaden their narrative around diversity, equity and inclusion.
As today’s workforce is multi-generational and multicultural, from diverse life phases with evolving expectations for where and how they want to work as well as grow. Thus, it is not only about recruiting diverse talent, it is also about creating inclusive, transparent, and empathetic cultures where everyone can bring their authentic selves.
In the scenario, DEI—diversity, equality, and inclusion—has become a watchword in recent years. Despite the fact that there is yet much work to be done, several businesses have taken measures to address DEI in the workplace by embracing it. But, before we get started, let us first grasp why it is critical to implement DEI strategies.
DEI comprises of interventions, programs, and policies that enhance diverse group representation and participation authentically. Persons of all genders, races and ethnicities, abilities, beliefs, cultures, ages, and sexual orientations are included, as well as people with diverse backgrounds, experiences, talents, and expertise.
The objective is not just to hire a diverse workforce, but also to put in place structures and procedures that allow all employees to participate in company decisions and have their voices heard.
DEI is not simply a moral necessity, but also a commercial imperative. While many businesses view DEI through the lens of compliance and reputation management, they also acknowledge that diversity benefits both individual employees and the financial performance of the business.
The ideals of diversity, equity, and inclusion are mutually reinforcing for an organization. Because an employee’s sense of belonging (inclusion) and sense of justice (equity) is so crucial, focusing alone on diversity is insufficient.
Thus, in this current day, when individuals are trying to learn everything and keep up with the trends, it has become critical for organizations to comprehend the importance of DEI and promote it throughout the company by implementing various DEI initiatives.
DEI Strategies to Adopt at the Workplace
Increasing Awareness
In today’s world, every organization comprises diverse people, and when we talk about DEI strategies, the first thing that comes to mind is women employees, the LGBTQ community, and people with disabilities as they face both societal and workplace bias and challenges.
However, diversity among people is much broader. The workforce today represents people from all walks of life. Different socioeconomic strata, geographies, language preferences, educational backgrounds, generations, and whatnot. Diversity is a fact however, inclusion is a choice.
It is key to creating sensitization and awareness among all layers of the organization that every individual, irrespective of their differences, needs to be valued and included.
Building managerial capability in driving inclusive teams, building awareness around appropriate and inappropriate behaviors, and inclusive and non-inclusive language should be an ongoing effort in all organizations.
Building courage in people to drive bystander inclusion, calling in, and calling out instances of non-inclusion should be encouraged.
Beginning at the Top
Organizations with diverse leadership are more successful and have higher market value. With DEI embedded not just in the HR strategy but in the business strategy, in Leadership speak, and in values and culture, there will be increased organization-wide commitment, clear expectations, and collaborative dedication.
A leader’s visibility and active engagement in DEI activities speak loudly in the workplace. Putting firm beliefs into action act as a role model for employees and helps to keep the momentum going. Employees observe leaders’ actions, words, and conduct to determine their genuineness.
Leaders may demonstrate their commitment to their people through proactive communication and collaborative allyship actions. Consistent leadership efforts will reinforce the organization’s mission and values while fostering a common commitment to the movement.
Many executives regard diversity, equality, and inclusion (DEI) as the HR responsibility and are not fully involved in the initiatives in letter and spirit. Such organizations are unlikely to benefit significantly from the DEI strategy.
However, it is not simply an HR job; it is the responsibility of everyone who works in the organization. Because DEI is linked to innovation, creativity, productivity, and profitability. According to Sonica Aron, a key role for HR is to have a continued performance while simultaneously encouraging employees.
Every management and employee must understand what inclusive and non-inclusive actions are, that they, too, may become victims of inequality and that an overarching culture of respect and inclusion is required.
360° Approach
It is a fact that nothing changes in business until everyone is held accountable for it. As a result, firms may improve their DEI strategy by using a 360-degree approach that tackles infrastructure, policies, HR practices, communication, and attitudes and involves people to drive diverse initiatives and hold them accountable. The 360 strategies, on the other hand, will give the organization a DEI plan that includes solutions for every dimension and stage of diversity.
Conclusion
With the benefits of a diverse workforce in view, organizations must adjust DEI policies and nurture their diverse employees at every stage.
Whether you are an MNC, an established conglomerate, a mid-sized firm, or a startup, at the end of the day, every person has to feel valued for their contributions irrespective of their differences and uniqueness, which is why incorporating DEI into the culture from day one is vital.
FAQs
Why is DEI important in the workplace?
There are ample reasons why DEI is important in the workplace. Some of them are DEI brings work-life balance for the employees, improves employee retention rate, it also promotes a healthy working environment that indirectly improves the creativity level of employees.
What is the full form of DEI?
The word DEI stands for Diversity, Equity, and Inclusion.
How do you bring DEI to the workplace?
DEI can be brought to the workplace by implementing a number of practices. Implementing practices like empowering people of all levels to the sensitive issues, focusing on the norms, practices, and policies in the organization that create a better internal environment, creating a leadership plan, etc.
The location of your business determines how much money you will save while running the business. Depending on the type of business you have, you need to figure out a number of things that directly impact your pocket. Analyzing the location that suits your business needs is one of the important factors that every business owner should consider.
Here is a detailed and to-the-point article to help you to decide the best location for your business. So, without further ado let’s get started.
There are many factors that can influence your business location decision, and the success of your business depends on each decision you make. So despite talking about so many influential things, the three major factors that influence the business location are
Proximity to labour
Proximity to consumers
Proximity to raw materials
Proximity to labour refers to how close your business is to having the skilled workers you want in your business. For example, some companies want so many labourers to work in their firm and to fulfil this requirement they set up their plant near a location where they can get skilled labours at a cheaper rate.
The most prominent example of this is Bengaluru, where most of the IT companies are headquarters. IT companies choose Bengaluru because they easily get a relevant skilled workforce to work with them. Companies do not need to take care of the accommodation for the employees if they are local. The same is true for the IT hub in California.
Similarly, proximity to consumers is for businesses that want to position themselves closer to their target customers. Proximity to materials for businesses that require extensive raw materials to use in their firm. The closer your business is to your requirement the more money you will save and earn while running the business.
Nature of Your Business: Retail, Manufacturing and Service-Based
Just like a doctor who recommends various tests and after analysing the test report, prescribes the medicine. Similarly, you also need to know your business in-depth, and based on the requirement of your business, choose the location. The first thing which should be recognized is the nature of your business.
So to analyse the best location for your business we have categorised the business into three types based on its nature and evaluate each business with three parameters of proximity to labour, consumer, and material.
Location for Retail Business
If your business is a kind of Retail business then it needs to be closer to its consumers. The priority of this kind of business is to supply all the essential goods to consumers in a feasible way. You can find a relevant crowd for your business by analysing the people around your desired business location and identifying their needs. If their daily requirement supports what you sell, then that location is good for you.
For the retail category, the area should be crowded and busy. If that area is suitable for your business then it might be suitable for other retailers also, hence you can see your competition nearby. Proximity to labour and proximity to material doesn’t play an important role for this kind of business but proximity to its consumer is the most important aspect.
For example, restaurants and cafes need to be situated near a busy area where there is a sufficient crowd.
Location for Manufacturing Business
Proximity to raw materials is the most critical factor for manufacturing businesses as it saves a lot of money and time in transportation and storage. Manufacturing businesses may also be located near the place where they get skilled labour at a cheaper rate. This is the reason, most manufacturers build their plants outside the town and cities.
In India, most of the manufacturing businesses like iron and steel plants are situated in the state of Jharkhand, West Bengal, Odisha, and Chhattisgarh in the cities like Jamshedpur, Bokaro, Bhilai, Rourkela, etc. The reason is simple, easy accessibility to raw materials and labour. Proximity to customers is not the most influential factor for such kind of business.
Location for Service-Based Business
Service-based business is not material-intensive hence it doesn’t need to be set up outside the city and towns. You will find restaurants, cafes, schools, colleges, carpenter shops, etc within your city. Location may vary depending on the service your business provides, for example, if you are a videographer you don’t need to think much about your location but if you are a restaurant owner then location is very important. The location of the service-based business should be closer to its customers, the other two factors (labour and material) don’t have that much influence.
Impact of the Internet: eCommerce Business
The Internet has changed the way of doing business. Today, so many businesses have their existence just because of the internet. One of the most well-known examples is the Ecommerce business.
The target customers for this business are not limited to any particular region rather the seller can sell their product to anyone across the country. The market is open and possibilities are limitless. Location doesn’t matter a lot for such kind of business as it can be operated from anywhere.
Demographics and Purchasing Power of Customers
Every business owner should be aware of the demographics of their audience, and businesses should be near their potential customers. A successful business knows, who is the target customer and what they like to consume.
The revenue you generate will depend on the customers visiting your store and their purchasing power. If people in an area have more purchasing power then they consume more goods and more services.
Therefore, having an idea of the demographics and purchasing power of your potential customers around your business location would be beneficial for your business.
The Demand for Products and Services
What will happen when you open a non-veg restaurant in an area where everyone is vegetarian? Of course, this will affect your sales and therefore your revenue.
There must be demand for the product or service you sell at your desired business location. This aspect should be considered as it affects the overall sales volume. Demand determines the price you can charge for the product, if demand is high you can charge more and if demand is low then you have to charge low.
Conclusion
It becomes very important to choose the best location for your business as it has the potential to affect your business revenue in the long run. So take your time to analyse the location of your business and consider all the points mentioned above.
When you are just starting out, be smart and secure the place to operate your business. Also, keep in mind that your location may vary depending on the type of business and industry you are in.
FAQs
How to choose the right business location?
Consider the following factors before choosing the best business location
Competition
Demographics
Foot traffic
Infrastructure
Overhead costs
Is Location plays an important role in the success of your business?
Yes, location plays an important role in business development and profit-making as it directly influences the condition and environment of your business.
What kind of location would be best for your business?
The key to finding and choosing a good location is to evaluate factors such as footfall, labour and raw material availability as it will increase the number of customers and lower the cost of functioning.
What are the factors that affect the business?
The following are the factors that can affect the business
The saying “Winners never quit, and quitters never win” is true, but it seems ironic in the case of entrepreneurs who have quit their academics to pursue their goals instead. Guess what, though? They have accomplished much more than getting good grades from school or university.
People continue to question the decisions that were made by dropouts, asking, “Will they thrive as successful contributors to society?” But trust me when I say that going from being a dropout student with nothing in their pocket to becoming one of the most successful millionaire entrepreneurs in the world has greatly increased respect for determination and commitment to one’s aims.
Dropping out of school or college is considered one of the biggest mistakes in one’s life. However, there are certain people who have proved this notion wrong by turning this mistake into huge achievements. The following is a list of the biggest entrepreneurs in the world, who dropped out of their education in the middle.
Bill Gates
Name
Bill Gates
Net Worth
$114 Billion (2022)
Source
Microsoft Corporation
Dropout From
Harvard University
Bill Gates
Bill Gates is known to be the inventor of the college-dropout billionaire trope in 1975 when he left Harvard to start his career in establishing Microsoft. At the age of 13, he wrote his first software program to get admission to a private Lakeside school, which revealed his affinity for programming.
Whilst at Lakeside school, Gates earned the title of National Merit Scholar, in which he scored 1590 out of 1600 on the SAT. To support his father’s dream of making him becoming a lawyer, he enrolled at Harvard as a pre-law student in 1973, and aced mathematics and computer science courses.
After dropping out of Harvard, in 1975 Gates founded ‘Microsoft’ with his friend Paul, and produced the first-of-its-kind programming language BASIC for the MITS Altair 8800 ‘Microcomputer,’ an early personal computer. He had chosen the path, which he is good at, not the path his parents wanted him to choose.
Mark Zuckerberg
Name
Mark Zuckerberg
Net Worth
$70 Billion (2022)
Source
Meta (formerly Facebook)
Dropout From
Harvard University
Mark Zuckerberg
One of the famous media magnates is the CEO of Meta Platforms- Mark Zuckerberg. He attended his schooling at Ardsley High school before transferring to Phillips Exeter Academy. He started using computer and software programming in middle school, where he built a program that connected wireless communication between his and his father’s dental office.
In 2002, Mark got into Harvard to study Psychology and Computer Science and was already known as a ‘programming prodigy’. At that time, Mark came up with a new code for his new website- Facebook, however, faced a lot of problems in establishing it, so he decided to quit Harvard in 2005 to focus on building his dream, Facebook.
Henry Ford
Name
Henry Ford
Net Worth
$190 billion, (1947, adjusted for inflation)
Source
Ford Motor Company
Dropout From
High School
Henry Ford
The automobile ruler created a revolutionary movement in transportation and the automobile industry. Ford completed his eighth grade at a one-room school and instead of attending sophomore, he enrolled in a bookkeeping course at a commercial school.
Contradictory, Ford was much more interested in building something big than sitting at a desk & bookkeeping. When he was 12 years old, that was the first time he found a purpose in his life when he witnessed the operation of a Nichols and Shepard road engine from a watch gifted by his father. In 1882 Ford returned to his family farm after working as an apprentice machinist in Detroit.
While he was working on the family farm, he became adept at operating the Westinghouse portable steam engine, whereby he completed his first gasoline car powered by a two-cylinder, four-horsepower engine and eventually built three cars in his home workshops, which was a stepping stone to the development of the renowned brand ‘Ford’.
Steve Jobs, the innovation king, was also once a problematic child during his school times, where he played a lot of pranks on teachers and never showed a slight interest in studies.
He even skipped 5th Grade and transferred straight into 6th grade at Crittenden Middle school, where he became a victim of the bully. In fact, his family moved to Los Altos and joined Homestead High school for a better life, which was surrounded by an environment of engineering families.
In 1971, Steve Jobs decided to join the electronics club with his best friend Wozniak, who got into the University of California, Berkeley. At that time, Wozniak designed a low-cost digital ‘blue box’ to manipulate the telephone network, by allowing free long-distance calls.
In 1971, Steve Jobs dropped out of Reed College after the very first semester, because he didn’t want to waste his parent’s money on an education that seemed meaningless to him and worked as a technician at Atari, Inc. in 1972. In 1976, Jobs, and fellow college dropout Steve Wozniak, built the Apple I in his parent’s garage.
Larry Ellison
Name
Larry Ellison
Net Worth
$91 Billion (2022)
Source
Oracle Corporation
Dropout From
University of Chicago
Larry Ellison
Larry Ellison was once a dropout student, but now he was listed as one of the wealthiest people on the planet by Bloomberg Billionaires Index in July 2022. Larry Ellison attended South Shore High school and later enrolled as a pre-med student at the University of Illinois in Urbana-Champaign.
At the University, he was rewarded and named ‘Science student of the year. Unexpectedly, he hadn’t appeared for his final exams as his adoptive mother passed away. In 1966, he attended the University of Chicago for one term, where he learned computer design and technology, and later dropped out of it.
Larry Page, the co-founder of Google, found himself attracted to computers when he was 6 years old and even became the first kid in the rudimentary school to turn in an assignment from a word processor.
At the age of 12, he wanted to start a company by inventing new things and eventually developed an interest in technology and business. Larry Page was a radiant student in schooling as well as an undergrad. He did his schooling at Montessori Radmoor and East Lansing High School.
Page received a Bachelor of Science from the University of Michigan and a Master of Science from Stanford both in the field of computer science. After joining his: Ph.D. and he started his research in Computer Science at Stanford University and pursued his full-time interest in building the World Wide Web. However, in 1999 Larry couldn’t complete his Ph.D. degree and dropped out of college to focus more on his main aim.
Jan Koum
Name
Jan Koum
Net Worth
$13.3 Billion (2022)
Source
WhatsApp
Dropout From
San Jose University
Jan Koum
The co-founder of Whatsapp Jan Koum enrolled at San Jose State University because he was interested to learn to program. At the same time, he worked at Ernst & Young as a security tester. In 1997, He left his studies mid-way, because he was hired by Yahoo as an infrastructure engineer.
Evan Williams
Name
Evan Williams
Net Worth
$1.8 Billion (2022)
Source
Twitter
Dropout From
University of Nebraska
Evan Williams
In Clarks, Nebraska, Evan Williams was raised on family property. Before quitting, he spent three semesters enrolled at the University of Nebraska at Lincoln.
Williams worked as a contractor writing software for Hewlett-Packard and Intel and then also secured a position at Google. Later, he left his position at Google to start his entrepreneurial journey of establishing Twitter.
Jack Dorsey
Name
Jack Dorsey
Net Worth
$4.2 Billion (2022)
Source
Twitter
Dropout From
New York University
Jack Dorsey
A 1999 New York University dropout is the co-founder of Twitter and Square, two of the most talked-about firms in recent memory. Jack founded Twitter along with Ev Williams, Biz Stone, and Noah Glass after briefly working as a masseur and a fashion designer. At this time, Dorsey is valued around $5.6 billion.
The above graph shows the percentage of Forbes Billionaires by their educational institute type. The graph is made as per the data shared by entrepreneur.com and the study conducted by Wai & Rindermann.
Amancio Ortega
Name
Amancio Ortega
Net Worth
$61.6 Billion (2022)
Source
Inditex
Dropout From
School
Amancio Ortega
Amancio Ortega, dropped out of school at the age of 14, because his father was a railway worker and couldn’t afford much to pay. So, Amancio Ortega joined a local shirtmaker named ‘Gala’, which actually taught him how to make clothes by hand and inspired him to build one of the largest clothing retailer companies, Inditex, known for its chain of Zara and Bershka.
Orji Uzor Kalu was 19 years old when he was dismissed from the Nigerian university after being found instigating a series of student riots. In order to start trading goods like rice, sugar, and palm oil, he requested $35 from his mother.
By diversifying his investments, he became a millionaire by the age of 20. He was ranked by Forbes as the 49th richest person in Africa in 2015. He originally established SLOK Holding, a West African company with profit shareholding in shipping, banking, manufacturing, etc.
Michael Dell
Name
Michael Dell
Net Worth
$56.1 Billion (2022)
Source
Dell Technologies
Dropout From
University of Texas
Michael Dell
In 1983, Michael Dell was a student at the University of Texas, although he occupied much of his energy in his college dorm room updating and hawking devices. Dell founded PCs Ltd. at the age of 19, which eventually grew into Dell Computer Corporation in 1987.
He then obtained a license from the State of Texas to submit bids for big contracts after starting to sell upgrade modules for personal computers from his hostel. At the age of 27, Michael Dell was the youngest CEO on the Fortune 500 list. He currently has a net worth of almost $20 billion.
John Mackey
Name
John Mackey
Net Worth
$85 Million (2022)
Source
Whole Foods Market
Dropout From
Texas University
John Mackey
John Mackey studied Philosophy and Theology at Texas University, Austin in 1978. Renee Lawson Hardy and he first met when he enrolled in a vegetarian co-op at the university.
The couple dropped out of school and founded SaferWay, the first vegetarian supermarket in Austin. It ultimately paved the way for Whole Foods, the 30th leading retailer in the United States measured by revenues in 2014.
Azim Premji is another biggest entrepreneurs on the list of dropout entrepreneurs. is the son of a very famous businessman, who is also known as the Rice king of Burma, Mohamed Hashem Premji. Azim had to drop out of his education at Stanford because he had to take care of his family’s oil business after his father’s sudden demise.
Subsequently, Azim Premji became solely responsible to look after his father’s business in India. He completed his studies to get a Bachelor of science in electronic engineering degree from Stanford University after 30 years.
Kunal Shah
Name
Kunal Shah
Source
CRED
Net Worth
$809 Million (2022)
Dropout From
Narsee Monjee Institute of Management Studies
Kunal Shah
Kunal Shah graduated from Wilson College with a Bachelor of Arts in Philosophy. He then enrolled at the Narsee Monjee Institute of Management Studies for an MBA degree, which he ultimately left. His initial business was PaisaBack, which provided kickbacks from merchants. Among many of the top college dropout Indian entrepreneurs, Kunal Shah is one of the most well-known names.
He is a founding member of FreeCharge, a reputable internet recharge service. 2012 saw the launch of the business, which Snapdeal soon bought. With its first three recharges and matching-value incentives, FreeCharge completely changed the way that internet recharges work. He is currently known best for being the founder of one of India’s unicorn startups CRED.
Ritesh Agarwal
Name
Ritesh Agarwal
Net Worth
$1.1 Billion (2020)
Source
OYO Rooms
Dropout From
Indian School of Business & Finance, New Delhi
Ritesh Agarwal
One of the youngest Indian Billionaires, Ritesh Agarwal, the founder of OYO Rooms. He was from a middle-class family. He completed his higher schooling at St. John’s Senior Secondary School and moved to New Delhi for college in 2011.
But, shortly, he quit as his project idea of Oravel stays Pvt Ltd was selected by the Thiel Fellowship program in 2013, which granted 100,000 USD, with which he launched OYO rooms.
These are some of the most successful entrepreneurs who have found greatness despite not having the appropriate education. They serve as the best illustration that what you study doesn’t define you. It is your hard work and determination and passion that speaks for you.
FAQs
Who is the most successful dropout?
Bill Gates is the most successful dropout in terms of net worth. He possesses a net worth of $110.5 billion as of July 2022.
How many billionaires have no college degree?
As per the billionaire census by Wealth X (2015), about 3 out of the 10 billionaires have no proper college degree. Some of the most popular names who became successful without a proper college degree include Bill Gates, Mark Zuckerberg, Steve Jobs, Amancio Ortega, and more.
This article has been contributed by Mr. Sukesh Jain, CEO, BI WORLDWIDE, India
For better or worse, the pandemic has changed the way many approach the concept of work, and their notions around what a truly fulfilling & engaging job entail. Also, with a changing demographic and more participation from millennial and Gen-z employees, aspirations and expectations of job-seekers are evolving. It’s clear that employees want a stable yet stimulating environment to be able to thrive and add to their employer’s success, therefore it’s now more important than ever for employers to take bold steps and define their core employee value proposition (EVP) to keep employees motivated and engaged.
Simply put, EVP is the overall value that an organisation promises to deliver to its employees; it’s what an organisation will do day in and day out for their employees in return for their best work. EVP focusses on making every moment count across the entire employee lifecycle – the hiring process, the first day, the first year, the entire tenure and even after an employee leaves the organisation.
Employers who focus on communicating their EVP to employees every day, in every interaction, are then better able to mitigate disruptive employee trends such as moonlighting (i.e., working two full-time jobs at once without either employer knowing). In recent times, moonlighting became prevalent more so in the Indian IT sector, especially among employees working remotely. The debate on whether this is ethical and legal continues to be had, however from an employer’s standpoint, moonlighting is a situation best avoided; and a customised EVP strategy is the best solution available.
A well-defined onboarding program is the best way to set the right tone with employees from day one. Put together a comprehensive guidebook that new employees can refer to in the initial weeks so that they can seamlessly adapt into their new workplace. While its contents may vary based on business needs, a few common ones include links to all HR policies, guides to tools and apps that are routinely used, and document templates. This not only indicates to a new employee that the company is organised and thoughtful but is also an efficient way to streamline and standardise the onboarding process for all new employees, who may join at different times and stages of the business cycle.
Make Rewards and Recognition Integral
Building a culture of recognition for big and small wins alike, is integral to overall employee motivation levels. Employees experience the dopamine effect – a rush of happy emotions – when they are recognised and celebrated for their contribution at work. More importantly, what is recognised is often repeated, and therefore a strategic recognition and rewards program only adds to a company’s success. Employees that are recognised and rewarded for their efforts feel validated and incentivised to do their best workday after day, as they then see that the company’s overall success is equally their success on a personal level. This kind of employee mindset is what companies need to thrive and succeed at a larger scale. While curating a rewards program, employers must remember to include rewards that will be meaningful and relevant to their employees. A mix of brand merchandise, lifestyle and travel incentive rewards are popular choices.
Make them Learn and Grow
The world around us is rapidly evolving and there are plenty new advancements in technology, business practices and the like that employees need to stay updated with in order to bring their A-game to work. If employers proactively arrange training programs for their employees to upskill, it not only improves employee performance but also signals to employees that the company is invested in their overall professional growth beyond just their daily job responsibilities. This in turn prevents employees from moonlighting and looking outside the confines of their jobs to satiate their quest for knowledge. Moreover, it helps keep company culture fresh and exciting, and also serves as an important team-building exercise in the case of group training sessions.
Companies can approach qualified experts to conduct customised learning modules for their employees, or even opt to partner with any of the large number of edtech platforms to deliver training to their employees in an easy and cost-effective manner.
When employees have been surveyed for why they may resort to moonlighting, a significant percentage report boredom as one of the main reasons. Employees often feel like they stagnate and stop learning when their requests or suggestions to do things differently at the workplace are met with a lukewarm or negative response. In order for employees to be deeply committed to a long tenure with an organisation, it’s important that the culture encourages innovation and is open to employees being curious and creative in context of their job responsibilities. If employees are genuinely motivated and incentivised to think outside the box, they bring their whole selves to work and approach their job with a higher degree of care and ownership; and don’t feel the need to look elsewhere for professional satisfaction by moonlighting. They also end up gaining knowledge, and often discover more efficient ways of carrying out their tasks, which is beneficial to the organisation on every level.
Building Brand Advocacy
One of the most positive outcomes of having a highly engaged workforce, is for employees both old and new to refer their friends and acquaintances to join the organisation. Research reveals that new employees referred by current employees are more productive and more likely to stay longer at organisation than non-referral candidates. This is because the human tendency for confirmation bias comes into play – essentially, we tend to seek out others with similar beliefs, values and perspectives. Motivated and fulfilled employees therefore tend to recommend candidates with similar mindsets to join the organisation, thereby functioning as the most authentic and effective brand advocates an organisation can have. Employers can also customise referral rewards programs to incentivise their employees to refer new candidates – where the generosity of the rewards increases based on the number of referrals that are hired.
Giving employees reasons to want to join, do their best work, and stay at an organisation is no easy feat, and getting this right is a crucial business priority. Real-world application proves that happy employees translate to a better customer experience for the organisation as well, and in turn, a healthier bottom line. It’s well worth any organisation’s time, money, and effort to invest in keeping their employees engaged, motivated and happy.
Conclusion
We read what is meaning of moonlighting. Moonlighting means working two full-time jobs at once without either employer knowing. If we think from an employer’s standpoint, moonlighting is a situation best avoided and a customised EVP strategy is the best solution available. We read 5 EVP strategies to curb moonlighting.
Intellectual property (IP) is a term that is often heard, but what does it mean? IP refers to creations of the mind, such as inventions, literary and artistic works, and symbols, names, and images used in business. It is protected in law by patents, copyright, and trademarks, which enable people to earn recognition or financial benefit from what they invent or create.
Different types of intellectual property exist for the protection of individual business secrets. Understanding the legalities and regulations around copyrights, trademarks, and patents is essential for people who want to protect their intellectual property rights.
Article 27 of the Universal Declaration of Human Rights, talks about the protection of ethical and material interests resulting from any scientific, literary or artistic production of any creator or author.
Patents grant creators an exclusive right to stop others from commercially exploiting their inventions without permission. Copyrightprotects original works of authorship including literary, dramatic, musical, and artistic works such as songs, books, paintings, and photographs. Trademarksprotect distinctive marks, logos, or symbols that identify a product or service and distinguish it from others.
Logo of World Intellectual Property Organization (WIPO)
The legal development of copyrights, trademarks, and patents has been a key part of the development of society. In 1624, England passed the first copyright lawto protect authors from having their works copied without permission or compensation.
In the 18th and 19th centuries, copyrights were expanded to cover more works such as software, maps, motion pictures, and even compilations of facts. The concept of protecting trademarks and logos was developed in the late 1800s with the creation of the Paris Convention for Protection of Industrial Property (1883) and the Berne Convention for the Protection of Literary and Artistic Works (1886) which was later followed by the Madrid Agreement for Repression (1891).
Since then, countries around the world have continued to develop their laws and regulations to protect intellectual property rights based on the above laws. IP promotes ease of doing business and allows smooth transfer of technology.
World Intellectual Property Organization (WIPO) is responsible for IPR protection and its sole authority for IP Rights. The above treaties were also facilitated by WIPO.
Importance of Intellectual Properties for Businesses
The IP system seeks to create an environment where innovation and creativity can flourish by finding the correct balance between innovators’ interests and the larger public interest.
Businesses need to understand how IP protection works and take steps to protect their creations. Through copyrights, trademarks, and patents, businesses can enjoy the monetary benefits of their innovations while also safeguarding them from misuse and exploitation.
Ultimately, this encourages further investment in creativity, allowing more people to benefit from originality and innovation. IPR is responsible for well being of human growth and its capacityto create and innovate new things for humanity.
Types of Intellectual Properties:
Copyrights
Copyrights are a form of protection provided to the authors or creators of original works. This includes literary, dramatic, musical, and artistic works such as books, movies, music, photographs, and software. The copyright owner has exclusive rights regarding the reproduction and distribution of their work.
Table of copyright duration by country (Source: Wikipedia)
Countries
Copyright terms based on author’s deaths
Copyright terms based on publications and creation dates
Australia
Life + 70 years Life + 50 years (death before 1955)
70 years from publication (sound recordings, cinematograph films) and 50 years after making (television broadcasts and sound)
Canada
Life + 70 years (except certain posthumous works) Life + 50 years (death before 1972)
75 years from publication or 100 years from creation, whichever is shorter (anonymous works)
Denmark
Life + 70 years
–
European Union
Life + 70 years
Anonymous or pseudonymous works only: "70 years after the work is lawfully made available to the public" (Art.1(3)). Protection ends if the work is not made available within 70 years from creation. (Art.1(6))
Finland
Life + 50 years
50 years from publication and creation (sound recordings, television broadcasts, sound broadcasts, and photographic works)
France
Life + 70 years (except posthumous works published after this term)*
70 years from publication (pseudonymous, anonymous or collective works)
Germany
Life + 70 years
25 years from first publication or first public performance if copyright has expired before such publication or performance, or if the work has never been protected in Germany and the author died more than 70 years before the first publication
Hong Kong
Life + 50 years (literary, dramatic, musical or artistic works with known authorship) Life + 50 years (Films)
50 years from publication or if unpublished 50 years from creation (literary, dramatic, musical or artistic works with unknown authorship)
India
Life + 60 years (except posthumous works)
60 years from publication (posthumous works, photographs, cinematograph films, sound recordings, works of public undertakings, and works of international organizations)
Iran
Life + 50 years
30 years from publication (photographic or cinematographic works)
Israel
Life + 70 years
50 years from publication (photographs created until May 2007)
Italy
Life + 70 years
70 years from publication (anonymous or pseudonymous work)
Japan
Life + 70 years
70 years from publication, or if unpublished, 70 years from creation (cinematographic works)
South Korea
Life + 70 years (amended on 2011-06-30)
70 years from publication
Netherlands
Life + 70 years
70 years from publication (anonymous or pseudonymous work, corporate works with no listed natural author)[
New Zealand
Life + 50 years (literary, dramatic, musical, or artistic work)
50 years from creation (computer-generated work)
Pakistan
Life + 50 years
–
Russia
Life + 70 years Life + 74 years (for those who fought 1941-45)
50 years from creation and 70 years from publication (anonymous works
Taiwan (Republic of China)
Life + 50 years (except posthumous works first published 40 to 50 years after death)
50 years from publication (anonymous or pseudonymous work)
Turkey
Life + 70 years
70 years from publication for work-for-hire
United Arab Emirates (UAE)
Life + 50 years
–
United Kingdom
Life + 70 years If multiple authors are involved the + 70 years after last author’s survival
70 years if the author is unknown or unknown
United States
Life + 70 years (works published since 1978 or unpublished works)
95 years from publication or 120 years from creation whichever is shorter (anonymous works, pseudonymous works, or works made for hire, published since 1978)
Patents
Ranking of the national patent offices with the most patent grants in 2021
Patents protect inventions, from a new type of machine to an innovative product or process. The patent owner has exclusive rights to exploit the invention commercially and prevent others from using it without their permission. There are two types of patents utility patents and design patents.
Trademarks
Trademark Applications Country’s List 2019
Trademarks are signs used to distinguish the goods or services of one company from those of another. This can include words, phrases, logos, designs, and symbols. Trademark owners have the exclusive right to use their trademark and prevent others from exploiting it without their permission.
Trade secrets
Trade secrets are confidential information related to a business that has commercial value. This can include recipes, customer lists, pricing strategies, or manufacturing processes. Such information is protected from unauthorized use or disclosure and its owners have exclusive rights over the exploitation of the secret.
How to Decide Whether Your Business Needs a Trademark, Copyright, or Patent?
IP Right applications
2019
2020
Growth (%), 2019-2020
Patents
3,226,100
3,276,700
1.6
Trademarks *
15,130,000
17,198,300
13.7
Industrial designs *
1,361,000
1,387,800
2.0
Plant variety
21,430
22,520
5.1
Copyright and trademarks are typically available to protect creative works such as literary, artistic, or musical works. Patents can offer protection for inventions, products, processes, and methods of use.
When creating a business plan, it is important to consider the various aspects of IP. This plan should consider what kind of IP might be appropriate for your business, the length of protection offered, the costs associated with protecting your IP, and how to ensure that your IP is adequately protected. By understanding the different forms of IP and their associated benefits, you can make informed decisions about which form of protection is most suitable for your business. This can help you to maximize the potential value of your products.
It can be difficult to know how to apply intellectual property protections in a given context. Between trademark and copyright, there may be some overlap. Additionally, some odd works initially appear to defy classification.
The following recommendations can help you defend some particular works and categories:
Names, phrases, and symbols associated with a brand or company can be trademarked.
Inventions are eligible for patent protection.
Novels and other books are generally copyrightable, though copyrights may have limitations depending on the jurisdiction.
Computer programs can be patented, but copyrights also apply to code in certain contexts.
The same IP protections that apply to works of art may also apply to graphic design. Like all creative written works, blogs get certain copyright rights the moment they are created, but to enforce those protections, you must register your blog entry.
Producing original music gives you copyright protections, but without registering it with the Copyright Office, you can’t use the federal court to assert your ownership rights.
Trademark, Copyright, or Patent Requires an Attorney?
Although it’s possible to apply for copyrights, trademarks, and patents without an attorney, it isn’t easy. An experienced attorney can help protect your work by ensuring that your registration is properly prepared and filed, and the process goes through without any issues. A lawyer who understands the IP law landscape can also provide invaluable advice on the best way to protect your work. Patent lawyers, for example, can advise a business on how to structure its portfolio of copyrights or trademarks to gain the most protection from existing laws and regulations. Ultimately, an attorney can help ensure that your IP is protected and maximize its long-term value.
It is generally recommended that copyrights be registered with the United States Copyright Office. This registration grants creators an exclusive set of rights and protections, including the right to reproduce the work, distribute copies of it, perform the work publicly, display it in public, and make derivative works based on it.
Trademarks come in two forms: common law and federal registration. Common law trademarks can be acquired without any filing or paperwork; however, registering a trademark with the United States Patent and Trademark Office gives you several benefits that are not available through common law protection.
Patent attorneys are trained to understand the complex legal and technical aspects of patent law. They can help you make sure that your invention is eligible for a patent, advise you on how to protect your IP rights, file the appropriate paperwork with the United States Patent and Trademark Office, and represent you in court should any disputes arise.
Costs Involved in the Application of Intellectual Property Protection
Depending on the type of IP protection you need, the costs can range anywhere from a few hundred to thousands of dollars. Copyrights and trademarks are relatively inexpensive compared to patents, which can cost between $2,000 and $15,000 depending on the complexity of the invention. Hiring a patent attorney will add to the overall cost of protecting your intellectual property.
By taking the proper steps to protect your intellectual property, you can ensure that no one else will benefit from what you have created without your consent. This includes safeguarding against unauthorized use or infringement. The costs associated with IP protection are a worthy investment for any innovator or creator.
Consequences of Violation of Intellectual Property Rights
Violation of Intellectual Property Rights is a serious offense. Copyright violations can lead to legal action and substantial fines, while patent infringements can lead to even more severe repercussions such as financial compensation or injunctions against the offender. Therefore, it is important to understand the laws associated with copyrights, trademarks, and patents to ensure that you are compliant with them and avoid any potential consequences.
FAQs
What Are WIPO Patents?
These are exclusive rights given for the protection of an invention, which is new and has a procedure or invention that solves any problem.
What Is Trade Secrets Example?
Trade secrets cover manifold, information including:
Commercially valuable things like tech information or manufacturing-related information.
Combination of elements like Lab test data, design, and drawing, etc.
Do Intellectual Property Laws Protect Trade Secrets?
No, contrary to Patents, Trade secrets are protected without registration.
The power of a Human Mind is astonishing. Just by looking at the past few inventions, one can understand, what the human mind is capable of. In the present age, everything is possible with just a simple click, from shopping to dating. It wouldn’t be wrong to say that we are carrying the whole world in our pockets, thanks to technological advancement. One of the biggest contributors to carrying the world in our pockets is Apple Inc.
The world’s biggest technology company that deals with electronics and computer software first started its journey in 1976. It was founded by Steve Jobs, Steve Wozniak, and Ronald Wayne.
Till 2011 Steve Jobs was the CEO of the technology giant. Later in that year, after the death of Steve Jobs, Tim Cook took the charge of Apple. These are just basic facts that almost everyone knows about Apple. Let’s come to the point that makes this article interesting.
Regardless of how much money we make, taxes are very painful for all of us. But on the one hand, people like you and me sincerely pay our taxes. On the other side, there are companies like Apple, and Google that evaded their taxes by billions of dollars.
The question is what is this genius tax-evasion strategy and how do they escape the strict laws of governments? Let’s try to understand by using Apple as a case study.
With great powers, comes great responsibility, and so do pay taxes to the government of the country they live in. Apple being the biggest tech company is not an exception. It is bound to pay a large sum of amount to the Government in the form of taxes.
Just like other businesses, Apple is also not that fond of paying billions of bucks in taxes but has no choice but to be responsible to the country. Somehow, Apple used a tactic to avoid paying billions to the Government. Well, the secret is, not so secret. Apple transfers most of its profit to tax haven countries and thus takes advantage of loopholes, the US Government has in its tax-paying system.
“Play by the rules, but be ferocious”– Phil Knight
As part of its tax avoidance strategy, Apple uses its ‘subsidiaries’ in Tax havens. Now, to understand this more deeply, first let’s try with the term, Tax Haven.
True to its name, the term ‘Tax Haven’ is used for all those countries that offer, foreign investors the to pay minimal and sometimes even no taxes for their businesses. This is basically a good scheme for the investors to avoid paying taxes to the actual country the individual or business belongs to. Another attractive part of this ‘heaven’ is that they occasionally offer financial secrecy to the investors.
Some of the top Tax havens are:
Ireland
Netherlands
Switzerland
Panama
Bermuda
The Cayman Islands
Luxembourg
The Tactics Apple Uses For Tax Avoidance
Every time Apple has stated that it has always played by the rules and has paid taxes to the Government as per the laws. In fact, it considers itself the largest taxpayer in the world. This is somewhat true, in 2017, Apple stated that it had paid over $35 billion dollars in the last three years. However, that amount wasn’t able to make even a small dent in the revenue of Cook’s led multinational company. How?
Well, the strategy is to transfer their profit, obtain domestically to Tax Haven countries. Apple uses Ireland and Luxembourg as its ‘Haven’ to get away from paying the lump sum.
Agreement Between Ireland and Apple
Apple has been operating in Cork, Ireland since 1980 for its overseas operations, and they also set up a manufacturing plant in Holyhill, above Cork.
In 1990, when Apple’s market share was crumpling worldwide, they wanted to save money. Apple’s CEO John Sculley signed a deal with the Irish government. In 1990, Apple’s team met with the Irish government and drafted an arrangement for how much tax it paid in the country.
Since then, Apple has been the largest employer in Cork, Ireland, where they had an upper hand. Apple disclosed to the Irish government that the firm is examining its worldwide operations and Apple desires to establish a profit margin on its Irish operations.
Based on the financial data from 1989, Apple showed $751 million dollars in revenue and $270m in net profit per year. Apple also showed that these profits were made mainly through its technology, marketing, and manufacturing.
They told the Irish government that they only manufacture in Ireland. Therefore, they should not be taxed on the other two elements of business: marketing and technology. Apple has been in Ireland for 10 years and if they do not strike a deal, they will go somewhere else.
Apple’s revenue generated from India, Europe, and the Middle East is taxed in Ireland
The Irish government agreed to the deal offered by Apple in 1991 to tax only certain elements of the business. This made Apple’s taxes suddenly drop to 12.5%, compared to the US (21%). All of Apple’s revenue generated from India, Europe, and the Middle East is taxed in Ireland.
But an investigation by the EU revealed that Apple has paid only 1% or 0.5% taxes instead of 12.5%. They also accused the Irish government of collusion with Apple, because Ireland does not want Apple the largest employer in the country to leave Ireland.
Apple’s Strategy of Creating Two Subsidiaries
Apple’s operation strategy before 2017
Apple created two subsidiaries in Ireland, “Apple sales International“to hold rights of Apple intellectual property to sell and under a “cost-sharing agreement” with Apple Inc. to manufacture outside of South and North America named “Apple Operations Europe“. The Head office of these companies is on paper only and they are controlled by board members mainly based in the US.
Now, these two companies yearly only pay for research and development to Apple Inc. in America. By doing this Apple sales International kept all the revenues and profits generated from India, Europe, and the Middle East.
In 2011, According to US Senate, Apple sales International recorded a profit of $22 billion. But under the agreement with the Irish government only $50 million were taxed and it kept decreasing until 2014.
Before 2017, the US tax system doesn’t put taxes on the profit obtained from the multinational company’s foreign subsidiaries unless they are transferred to the parent company as dividends (changed in 2017). Which is, while compared with the foreign country taxes, is way much higher.
There is a term called ‘Deferred Tax’, which means the income tax that a company will pay in the near future instead of paying immediately, which might be a big shock to the bank balance.
Apple has taken that advantage by transferring over 70% of its domestically obtained profit to the tax haven, thus putting those profits in the deferred tax category of the company.
As per a report from 2017, Apple was avoiding paying almost $78 billion dollars of taxes at that. In Ireland, Apple had three subsidiaries, which played a significant role in the game of Tax Avoidance.
Unfortunately, this game has not been a smooth ride for the technology giant. It has to face some consequences for its tax avoidance strategy.
In 2013 an investigation revealed that two of the subsidiaries of Apple in Ireland are formed in a way that has helped them in avoiding paying taxes to both the country, U.S. and Ireland.
On 29 August 2016 European Commission declared that Apple has used Ireland, and had received illegal tax benefits from the country.
The European Commission instructs Apple to pay almost $15 billion dollars along with interest to Ireland for not confiding with the rules and not paying proper taxes.
The Irish Government took the side of the tech giant and stated that no tax law has been violated.
In the month of November of the same year, Tim Cook appealed against the instruction.
In 2018, Apple paid around €14.3 billion in back taxes and interest that was due to Ireland. The money was held in an Escrow fund.
Present Condition of Apple and Taxes
After a long battle with the European Commission, in July 2020, the European General Court gave a decision in favor of Apple and the Irish Government.
This automatically became good news for the Technology giant as it does not have to pay a huge amount. At present, the European Commission has decided to appeal again, and this time in front of the highest court, the Court of Justice of the European Union (CJEU).
Conclusion
The bigger the business, the bigger will be the risk. Apple Inc. is not an exception here. As stated before, the human mind is amazing. Companies like Apple will always find a way to deal with complicated matters in legal and sharp ways.
FAQ
What is the revenue of Apple?
As of 2022, Apple has reported its revenue in the USA was 99.8 billion U.S. dollars. While global revenue reported by Apple was 365.82 billion U.S. dollars in 2022.
Who Is The CEO Of Apple?
Since August 2011, Tim Cook is the CEO of Apple.
Which is the best Tax Haven?
Cayman Island is considered the best country as Tax Haven.
Avantika Bhardwaj
