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  • A Complete Guide for HR Outsourcing

    Human resources are undoubtedly the most valuable asset a company can have. HR outsourcing is an emerging trend in multiple industries post-2020 global pandemic. For many businesses, spending time, money and energy on internal human resources seems counterproductive. Monthly tasks like payroll and tracking hours eat into time that could be spent on company growth. Management is essential for the success and long-term growth of any business. HR outsourcing companies can manage all sorts of critical human resources and handle some or all of the company’s HR tasks.

    The HR department was overworked and tired due to the constraints posed by the COVID-19 pandemic. The idea of ​​outsourcing HR activities came about to relieve HR teams from important but time-consuming tasks. If you’re considering outsourcing your human resources department, there’s a lot you need to know before finalizing the decision.

    This article will help you with all the necessary information that you require to outsource your HR department.

    What Does HR Outsourcing Mean?

    HR outsourcing is the practice of hiring third-party enterprises to handle the HR activities of a company and its administrative tasks. Human resources outsourcing can cover a broad spectrum of services, from day-to-day HR functions to long-term, strategic initiatives. In most cases, it is a contractual agreement between the organization and the third-party service provider where the organization transfers the responsibility of managing certain aspects of its human resources to an external entity.

    Which HR Functions Can Be Outsourced?

    The HR service provider provides almost all HR solutions but not all HR functions can be outsourced. Outsourcing functions can involve a loss of control and imbalance in the organisation. Therefore, it is good to know which tasks are worth outsourcing and which are not. Some of the HR activities that can be safely outsourced are:

    • Talent acquisition
    • Background and reference checking
    • Payroll processing
    • Time tracking
    • Performance management
    • Risk Management
    • Work Place Safety
    • Employment and Lobor Law Compliance
    • Employee counselling
    • Employee relations
    • Employee benefits administration

    How Does HR Outsourcing Help an Organization?

    Ideal for Small Businesses

    Most small businesses benefit from HR outsourcing. This saves money and time. For example, maintaining a full HR department may not be feasible for a small business.
    Hence, taking the services of a Professional Employer Organization (PEO) may be the best option. A specialist PEO can take care of all the HR functions required by a small business, including payroll compliance, benefits and evaluation, and compliance with labor laws and regulations.

    Enhances Efficiency

    Outsourcing HR functions can improve the efficiency of the business. Many human resources functions require specialized knowledge, such as formulating employee policies and developing payroll.

    Outsourced HR has a centralized HR portal where employees can quickly access all their information, upload documents, and get a clear understanding of company policies. This allows the company managers to ditch the paperwork and instead focus on crucial revenue-generating tasks and analyse employee performance for better outputs. Thus, all employees in the company function at peak efficiency doing core business tasks while the outsourced team manages the HR functions.

    Laws and regulations relating to human resource practices change regularly. Therefore, it can be difficult for companies to keep track of all such changes. Professional HR consultants come with a large experience in managing legal matters. Moreover, updating employee policies and benefits according to the revised regulations and industry-standard is vital but tiresome. These activities require hours of research and understanding of the complex legal scope. Outsourcing professional HRs shields the employer from sticky legal situations such as investigations, disciplinary actions, and complications that may arise with certain employees.

    Streamlines Recruitment Process

    The most important block for any organisation is a skilled employee. Talent recruiting requires years of experience and an in-house HR team may not have all the attributes of good HR management. HR agencies work closely with professional job portals and are better placed to find talent than the in-house HR department. These agencies allow the organization access to a wider and more qualified talent pool. As a result, companies can choose from a broader spectrum of experienced and highly skilled people.

    Talent recruitment agencies are more in line with industry standards in terms of benefits and compensation. Organisations can rest assured that recruiters are neither underpaid nor overpaid which directly impacts and helps to ensure employee satisfaction and retention.

    Helps to Focus on Core Competence

    As a business grows, the focus shifts from core to peripheral areas like HR. With outsourcing HR functions, companies can return to what they can do best, which is their core competency. It is most beneficial for companies to outsource their non-core competencies and focus on the more strategic aspects of HR such as new program creation, competencies, performance management and workforce management. By outsourcing, companies may allocate their efforts toward more strategic initiatives.

    What Are the Drawbacks of HR Outsourcing?

    Data Security at Stake

    Whenever HR functions are outsourced, sensitive employee information, social security numbers, and bank account details are exposed to risk. In addition, there can be the possibility of data leakage, data theft, or data loss due to server failure.

    Lack of Control

    Businesses employing a third-party enterprise to deal with HR issues may develop a barrier between the employer and employees. HR staff knows what makes your employees happy and how your workplace operates. As a result, organizations may lose direct contact with their employees, leading to communication gaps and employee dissatisfaction.

    No Cost Limits

    One of the biggest disadvantages of outsourcing HR is to balance cost and performance quality. Finding a quality HR provider within your budget is a struggle. Budget issues are one of the most difficult issues to deal with in international business.  One can hire an affordable HR service provider, but there’s always the risk of decreased performance quality which directly affects the business and may have to suffer a loss.

    Lack of Customized Services

    HR agencies can offer efficient HR solutions, but they may not be good at providing customized solutions. If a company needs a unique organization-specific HR policy, outsourced firms may not do that efficiently. They usually offer a standard service for most of their customers. For company-centric policies and hiring procedures, they may ask for additional charges.

    Conclusion

    Several companies are offering outsourced HR solutions. You may want to outsource the entire HR department or a single function; choose the HR expert and agency per your need, budget, and compatibility.  By having someone else handle all of the paperwork and administrative tasks associated with HR, your HR team can focus on its core functions.

    FAQs

    Is outsourcing HR a good idea?

    Outsourcing is considered an effective exercise in cost and time management, especially for small businesses.

    What do HR Outsourcing companies do?

    These companies offer HR-related services to their clients. Companies often resort to outsourcing their services when they cannot conduct those functions competently in-house.

    HR Outsourcing handles important but complex services pertaining to human resources like payroll processing, recruitment, training, benefit plan management, and more.

    Which are the Best HR Outsourcing Service provider for Small Businesses?

    Companies such as CoAdvantage PEO, Bambee, Zenfits, Workday, and Trinet are best suited for small businesses.

    Which are the leading HR Service provider companies?

    Rippling, Paychex, ADP, Insperity, Engage PEO, G&A Partner, and Tandem HR are leading HR services providers in the market.

  • 10 POS Restaurant Systems You Need for Running Your Restaurant in USA

    It’s a dream of every restaurant owner, that their restaurant table is fully booked, but imagine a situation where your restaurant is crowded, and you and your employee are unable to manage the crowd properly. Waiters are taking the wrong orders and delivering them to the wrong table, even the cashier is facing difficulties billing the customers.

    This type of situation may arise in your restaurant at any time, so you need a proper system that will take care of all your billing, order management, and even inventory management. In simple words, you need a restaurant POS that will help you manage your restaurant more efficiently.

    Since there are a lot of restaurant POS available, which are eagerly waiting to serve you, it totally depends on you, which POS you choose. So to help you search for the best POS, here we are with the list of best restaurant POS available in the market.

    What is POS?
    Top 10 POS for Restaurants

    1. Lavu
    2. Toast
    3. Square Pos
    4. Nobly POS
    5. Upserve POS by Lightspeed
    6. Clover POS
    7. TouchBistro
    8. Cake POS
    9. Harbortouch
    10. Linga POS

    What is POS?

    Point of sale (POS) is a combination of software and hardware that helps to organize bills into sections, make payments, and much more. POS is one of the most important aspects of running a successful business. It consists of software, hardware, a barcode scanner, payment processing, a cash drawer, a printer, and a payment terminal. When all these tools are combined together and give services to businesses, then it is called POS.

    The primary function of the software is to process transactions, store data, and manage inventory. This software is well capable of sales management, inventory management, payment, and employee management. Every POS company provides the hardware on which the software runs, this could be a computer, tablet, or smartphone, which depends on the POS provider.

    Scanners help to scan the barcode for accurate billing and managing inventory. The payment terminal is the hardware that ensures secure payments. Since as a restaurant owner you might not need a scanner but the POS will definitely ensure the steady growth of your business.

    According to the study by toast, around 71% of restaurant owners are already using POS to run their business efficiently, and around 21% are still using pen and paper. It is clear that today’s restaurant owners are showing their interest in POS for their business management. Now it’s your turn to leverage the benefits of POS for your business growth.

    Top 10 POS for Restaurants

    Lavu

    Rating 3.8/5
    Best For Remotely Reporting and Tracking

    Lavu is a POS platform that is purposefully built for restaurants to manage billings and orders. It is on a mission to empower restaurants to do more with what they love, with solutions that work for them. Since Lavu is a restaurant-oriented POS, it provides all the hardware and software that is essential to manage the restaurant effectively.

    Lavu

    The iPad-based POS offers a self-service kiosk that enables customers to order their meals on their own with plenty of customization of food items. Customers can order, book their table and make payment without the interference of any staff. You only need to fulfil the order given by the customer, this will reduce your labor cost significantly.

    Also, utilize the benefit of the cash discount program and encourage your customer to make payments through cash. This will significantly reduce credit card fees which are around 4 to 5 % of the total transaction value. Easy integration with App8, Agilence, 7shifts, and so on. This integration will help to expand the existing functionality of Lavu POS.

    Features of Lavu

    • Cloud-based reliable and secure network
    • iPad POS system
    • Inventory tracking
    • Helps to identify the bestseller item in the menu
    • Detailed reporting and analytic
    • Self-ordering kiosk
    • Cash discount program with dual pricing

    Toast

    Rating 4.3/5
    Best For Contactless Ordering and Inventory Management

    Toast is an all-in-one POS that is trusted by more than 74,000 restaurants worldwide. The toast POS products are sufficient enough to make your restaurant advanced in every manner. It caters to the demand of almost every type of restaurant, with innovative technology and an easy-to-use interface, it empowers your waiters to take orders and payments efficiently using handheld POS i.e toast go.

    Toast

    The unique feature of toast is that customers can even make an order using their smartphone just by scanning a QR code. This feature ensures contactless ordering, customers can choose their desired dish from the menu which pop-ups after scanning the QR, and once they select the dish they can easily make payment using apple pay within 10 seconds.

    Every order is directly sent to the kitchen for fulfilment. With real-time access to reporting and analytics, you can monitor your business effectively and efficiently from anywhere.

    Features of Toast

    • Order using your mobile and pay using apple pay in less than 10 seconds
    • Intuitive and easy to use
    • Easy table management
    • Toast kiosk for self-order and real-time guest feedback
    • Payroll and team management
    • Online ordering systems for restaurants

    Square Pos

    Rating 4.6/5
    Best For All-round service

    Square is a POS provider which serves businesses of all sizes and types including Retail, Beauty, services, and most importantly restaurants. The design of the products is sleek that looks and feels good. We are going to focus on the POS which is specifically designed for restaurants.

    Square Pos

    Its restaurant POS is designed for every restaurant type including quick commerce, full service, fast casual, bars and breweries, and ghost kitchen. So whatever the type of your restaurant, it will definitely going to serve you better. There is an immersive list of POS products available to help your business run smoothly, you can choose the products and software plan and you are good to go.

    Reduce the heavy line at your counter POS with handheld devices like square terminal and mobile POS kit, this will help in ordering as well as for payment at the table. The kitchen display system KDS fetches all the orders from any POS devices in the kitchen and integrates them into the screen in real-time.

    Features of Square POS

    • Tap to pay on iPhone
    • Third-party integration
    • The free version of the Square is available in addition to a paid plan
    • Multi-location management
    • Advanced Reporting with live sales report
    • Square loyalty, payroll, and marketing
    • Tableside order and payments

    Nobly POS

    Rating 4/5
    Best For Table management and Reporting

    Nobly is an iPad POS system that simplifies the hectic and time-consuming tasks of the restaurant business seamlessly and hassle-free. Its POS is best suited for cafes, bars, Restaurants, and QSR. Since hardware is more or less the same, you need to give your effort into analyzing the features of the software.

    Nobly Pos

    Its advanced inventory management system ensures that you never go out of stock, you can edit and update the stock anytime when the new stock arrives. The table service feature is just amazing, you can create a virtual layout of every table in your restaurant according to their size and dimensions, also you can set the location and numbering so that waiters can find the table more easily.

    Use the iPad to take orders at the table and it will automatically send the order to the kitchen. Your employee can quickly check the status of the table about whether payment has been done or not. Provide your customer with full flexibility to make payment, you can even take split charge and enhance your customer experience.

    Features of Nobly POS

    • Ingredient tracking feature
    • Tableside ordering
    • Intelligent reporting
    • Loyalty program to make loyal customers
    • Inventory management
    • Offline mode

    Upserve POS by Lightspeed

    Rating 4.1/5
    Best For Online Ordering and Delivery

    Upserve is a POS solution for restaurant management. In late 2020, Upserve was acquired by lightspeed, a leading provider of cloud-based omnichannel commerce platforms. The total transaction value of the deal was $430 million. Now Upserve is still working in the POS industry with a new look and feel of lightspeed. Upserve is still providing its customer support.

    Upserve Pos

    Upserve offers all the essential POS hardware for restaurants, like terminals, handheld devices, kitchen display systems, printers, and wireless technology. It also offers its mobile app called Upserve live which empowers restaurants to see all the analytical data about sales, labor costs, discounts, and track live guests.

    Other great features of Upserve are table-side ordering, online ordering, and a loyalty program. Online ordering comes with simple and innovative designs that easily integrate the orders in Front of the house and back of the house.

    Features of Upserve

    • Tableside ordering and payments
    • Offline mode
    • menu intelligence
    • Training mode to train your workers
    • Restaurant analytics and reporting
    • Easy to split checks and items
    • 24/7 US-based customer support

    Clover POS

    Rating 3.8/5
    Best For Quick Service Restaurants

    Clover is an all-in-one POS that offers its hardware and software for quick-service and full-service restaurants. Awarded with the restaurant smart terminal award for the second time in the year 2021, clover is delivering flexibility and a great customer experience.

    Clover Pos

    It helps to sync front of the house and back of the house to ensure there is no delay to fulfill the orders. Protect your business from sudden internet connectivity loss, because POS still accepts the payments when you are offline and process those transactions when connectivity returns.

    Clover online ordering comes free with a table service plan. Now only one POS is capable enough to manage your dine-out, online orders, takeout, and 3rd party orders.

    Features of Clover

    • Tracking and reporting
    • Tableside ordering
    • Online ordering
    • Handheld device with faster payments
    • Software integration for payroll and hiring
    • Physical and Digital gift card
    • Built-in tool for promo and loyalty program
    • Virtual payment terminal

    TouchBistro

    Rating 4.4/5
    Best For Newly setup Restaurants

    TouchBistro is a POS provider for restaurant management that makes the task of managing the restaurant easier and more efficient. It is the winner of the best app of the year in the food and beverage category at the international business award. Founded in 2010, Touchbistro is trusted by more than 29,000 restaurants worldwide because of its innovative approach to solving restaurant problems.

    TouchBistro Pos

    Allow your customers to make payments using their desired payment option because you can take payments via debit card, credit card, cash, or digital wallet of Apple pay, Samsung pay, and google pay. You can easily split the bill for your customer based on the items they have ordered. Leverage the benefit of mobile POS to take orders on the table and eliminate the huge lines at the counter.

    The advanced table management system of Touchbistro offers you the flexibility to rearrange the tables, change the table for the customer without interrupting the orders, and manage capacity. Provide your customer with a great experience in your restaurant with Touchbistro.

    Features of TouchBistro

    • Floor plan and table management
    • Menu and staff management
    • Tableside and online ordering
    • Customer facing display
    • Reporting and analytics
    • Offline mode
    • Inventory management

    Cake POS

    Rating 4.8/5
    Best For Reporting and Overall Restuarant Management

    The Cake is an all-rounder POS offered by mad mobile. It caters to every aspect of your restaurant business and frees you from most of the hectic tasks of restaurant management. When this technology makes your day-to-day business task easy, you get more time to invest in business growth.

    Madmobile Pos

    Mad mobile self-ordering kiosk reduces labor costs and time significantly, customers can order using a tab and make contactless payments just by scanning a QR code. Since everything is cloud-based, each order which is placed, no matter from where, is updated in the kitchen display system in real time.

    Loaded with all the hardware and software features including online ordering, contactless payment, staff, and menu management, this POS is sufficient enough to accelerate your restaurant business growth.

    Features of Cake

    • Self-service kiosk
    • Payment using a QR code on the bill
    • Tableside ordering
    • Menu and staff management
    • Online ordering and curbside pick up
    • Integration with accounting, loyalty, and scheduling services
    • PCI-DSS certified
    • Advanced restaurant analytics

    Harbortouch

    Rating 3.1/5
    Best For Small and Mid Sized Restaurants

    The Restaurant POS system by Harbortouch is a robust and powerful restaurant management system that helps to streamline your restaurant business operation. Trusted by more than 1,00,000 restaurants, this platform is dedicated to serving small businesses by reducing the cost of operation.

    HarborTouch Pos

    Tableside ordering and payment is the game changer in this industry which reduces the chaos at the counter and facilitates a smooth workflow. Take payment anywhere in the restaurant whether it is at the table, counter, or curbside, everything is connected to your existing POS. It means everything is updated in real-time.

    Customers can easily access your menu by scanning the QR. They can make orders and payments which are directly sent to the kitchen display system, with no involvement of any staff in taking orders. These kinds of amazing features of Harbortouch make your business run smoothly.

    Features of Harbortouch

    • Pay-at-the-table + tableside ordering
    • Accessibility of menu and making payments via QR code
    • Contactless payment and acceptance of Google pay, Apple pay, and Samsung pay
    • Online ordering
    • Third-party integration with apps like Uber eats, doordash, Mailchimp, and more
    • Online reservation
    • Reports and analytics

    Linga POS

    Rating 3/5
    Best For Secure and Fast Operations

    Modernize the dining experience of your customer with the Linga restaurant operating system. This POS provides full-fledged features and functionality to restaurants to carry out their business operation seamlessly.

    Linga Pos

    The team is dedicated to adding every new feature to make this POS updated with changing technology. Everything is streamlined, from taking orders from customers efficiently using a POS terminal or kiosk to retaining those customers using a loyalty program and marketing.

    Since the POS is completely cloud-based you can access the reports and analytics from anywhere and take a quick overview of the performance of your restaurant.

    Features of Linga POS

    • Customer loyalty program
    • Online ordering with curbside pick up
    • Inventory management
    • QR code accessibility
    • Virtual kiosk
    • Offline mode
    • PCI compliant

    Conclusion

    With emerging new technologies, business operations became easier, and the same is true for the restaurant business. The Restaurant POS system is wholly dedicated to streamlining your restaurant business, so use the latest technology and prevent yourself from being outdated. Choose the right POS software from the above list and provide the best customer experience.

    FAQ

    Do I need a restaurant POS system?

    The answer is not clear however there are many benefits of using a restaurant POS system but you can still run your restaurant without one. However, a POS system can save you time and money, and it can help you increase sales.

    How much does a POS terminal cost?

    Most POS companies give you one free terminal when you sign up. However, if you want extra terminals, prices can vary with suppliers depending on the features.

    What is the best POS system for restaurants?

    The best POS system for restaurants is as follows

    • Lavu
    • Toast
    • Square Pos
    • Nobly Pos
    • Upserve Pos
    • Clover
    • TouchBistro
    • Cake Pos
    • HarbourTouch
    • Linga Pos
  • Top 10 Whatsapp API Providers for Business in 2023

    If you’re looking for a way to grow your business, you can’t go wrong with WhatsApp. Why?

    Because it is the most used messaging app in the world—with over 2 billion active users each month. And because it is the best place to offer personalized customer experiences—with a click-through rate of 45–60% and an engagement rate of 98%.

    But what if you want to reach those users quickly and easily? What if you want to connect with hundreds of thousands of people at scale on a platform where they’re most active?

    That’s where WhatsApp API providers come in.

    With an API provider, you can broadcast messages to unlimited users. You can also automate notifications, integrate chatbots, offer live chat on many platforms, and do much more with WhatsApp API.

    In this post, we’ll share a list of the best WhatsApp API providers to help your business expand its reach and increase sales on WhatsApp.

    What Is a Whatsapp API?
    List of Top Whatsapp API Providers

    What Is a Whatsapp API?

    Benefits of using WhatsApp API
    Benefits of using WhatsApp API

    Business API for WhatsApp helps organizations receive and respond to unlimited messages. Facebook launched features in August 2018 to give medium-sized and large enterprises a customized solution for increasing their customer engagement via WhatsApp.

    The API is a programming interface rather than a personalized texting application. It allows you to register contacts, receive WhatsApp messages, and reply to them using a custom user experience.

    Businesses can now integrate WhatsApp with their customer relationship management, lead-generating software, ticketing system, or lead-generating and sales software, which opens up many doors for them.

    Thanks to the WhatsApp Business API, your application can now receive data from WhatsApp, including messages, media files, and contact information.

    List of WhatsApp using countries by no. of users per month (Source: Business Insider)

    Country Number of WhatsApp Users
    India 390.1 million
    Brazil 108.4 million
    United States 75.1 million
    Indonesia 68.8 million
    Russia 64.7 million
    Mexico 62.3 million
    Germany 48.3 million
    Italy 35.5 million
    Spain 33.0 million
    UK 30.1 million

    List of Top Whatsapp API Providers

    The following list of the top WhatsApp API providers you should know about. This will help your business reach more customers and grow.

    Twilio

    API Provider Name Twilio
    Rating 4.7
    Founded in 2008
    Service offers SMS, emails, WhatsApp texts, voice, video, and IoT
    Pricing $1 hour/user or $150 month/user


    Grab Twilio New Year Deal

    Twilio-Top Whatsapp API Providers
    Twilio- Whatsapp API Providers

    Twilio is one of the many WhatsApp API providers available. You need a little technical mindset to make it feature-rich and capable. Facebook has listed it as one of its specialist marketing partners.

    Twilio’s Flex Cloud offers a comprehensive customer support experience. It combines voice, SMS, WhatsApp, and live chat into a configurable app that you can change as needed.

    Pros:

    • Supports phone calls, VoIP, messaging, WhatsApp, and email
    • lower costs, and good to have a pay-as-you-go.
    • It’s easy to customize and extend.
    • Monitoring SMS and calls is easy.

    Cons:

    • Need to have the technical knowledge to get started.
    • Bulk messages or emails can compromise deliverability.
    • Costs may rise as you grow.

    WATI

    API Provider Name WATI
    Rating 4.6
    Founded in 2020
    Service offers Bulk messages, broadcasts, template messages, build chatbots
    Pricing Starts from $99/month
    WATI- Whatsapp API Providers
    WATI- Whatsapp API Providers

    WATI is a WhatsApp-specific tool. It’s appropriate for businesses of all sizes and has plans that address every niche. You can use WATI’s software for free during a trial period and see if the service is right for you.

    Additionally, WATI has a few distinctive characteristics. One enables customer service representatives to assist while traveling and from any location.

    Using WATI, a business can deploy a chatbot that requires almost no coding.

    Pros:

    • The customer support team handles the customer’s complete journey from signing up.
    • Businesses can use team structures to organize their teams.
    • It’s easy to create a chatbot.

    Cons:

    • You will need another CRM product if your customers use a different platform.
    • Flow builder costs $49 per month more.

    Interakt

    API Provider Name Interakt
    Rating 4.6
    Founded in 2013
    Service offers Automate notifications, Send Bulk Campaigns, and Multi-agent team Inbox
    Pricing Starts from $15/month
    Interakt- Whatsapp API Providers
    Interakt- Whatsapp API Providers

    Interakt is best for businesses of all sizes, from large corporations to small businesses.

    Interakt lets companies take orders, turn product queries into sales, and recover abandoned carts. It also enables clients to interact with your business through multi-agent support.

    Businesses can use Interakt to contact their clients using a single WhatsApp Number. Interakt serves as a sales channel, campaign management platform, and CRM.

    Pros:

    • Green Tick Verification for Free
    • Fast approvals and easy API access.
    • Track analytics

    Cons:

    • More expensive WhatsApp Business API platform.
    • No WhatsApp Chatbot is available.
    • There are no Smart Dashboard features.
    • Interakt only offers email support, and responses can take up to two to three days.

    MessageBird

    API Provider Name MessageBird
    Rating 4.4
    Founded in 2011
    Service offers SMS, Voice & Chat API
    Pricing Starts from $50/month
    MessageBird- Whatsapp API Providers
    MessageBird- Whatsapp API Providers

    MessageBird is a cloud-based communication platform. It offers APIs to integrate communications capabilities into apps, websites, and other systems. The VoIP system includes call transcription, recording, and answering machine detection. Calls are charged per second.

    MessageBird Voice is the perfect tool for companies wanting to add voice messaging, voice broadcasting, and audio alerts to their communication mix.

    Pros:

    • Great automation.
    • Robust messaging API

    Cons:

    • Slow development of new features
    • Understanding UI is tricky.

    Morph

    API Provider Name Morph.ai
    Rating 4.3
    Founded in 2016
    Service offers Targeted notifications, newsletters, advertisements, and announcements to customers
    Pricing Starts from $47/month
    Morph.ai- Whatsapp API Providers
    Morph.ai- Whatsapp API Providers

    Morph.ai is a cloud-based marketing automation tool. It lets you provide tailored customer service using a chatbot on WhatsApp.

    Morph.ai lets users choose the direction of a discussion, data properties, branching, modular blocks, and user inputs. Chat marketing is one component of the solution. It assists in managing leads, inquiries, and content integrations with other SaaS applications.

    Pros:

    • Customizable chatbot
    • Easy-to-use UI
    • Cheap option compared to others

    Cons:

    • It can be difficult to follow conversations after making dozens of them.

    Zoko

    API Provider Name Zoko
    Rating 4.4
    Founded in 2020
    Service offers Multi-Channel Communication, Messaging, Templated Responses
    Pricing Starts from $34.99/month
    Zoko- Whatsapp API Providers
    Zoko- Whatsapp API Providers

    Zoko is one of the powerful WhatsApp API providers. Its features support all the tasks you need to do in your day-to-day marketing, sales, and customer service activities. You can send broadcast messages for announcements.

    Team Inbox lets you work with your team in rich content communications, such as video calls.

    Pros:

    • Zoko allows agents to create tickets by type of question. This helps with workflow and accountability.
    • Zoko isn’t the chatbot for you if you need more intricate messaging or connectivity with your CRM.

    Cons:

    • UI takes some time.
    • New conversations stay in a queue. The Chat Mode switch isn’t always easy to use when you need to reply.
    • Zoko’s price tiers grow after the first two tiers.

    360Dialog

    API Provider Name 360Dialog
    Rating 4.6
    Founded in 2012
    Service offers Team inboxes, WhatsApp newsletters, CRM integration, and marketing automation.
    Pricing Starts from $25/up to 25 messages per second
    360dialog- Whatsapp API Providers
    360dialog- Whatsapp API Providers

    360dialog offers services to businesses of all sizes, in all areas, and across all sectors. It offers the WhatsApp Business API for enterprises looking for dependable and affordable access. The company’s hosting solution is lightweight, developer-friendly, scalable, and fairly priced.

    360dialog provides end-user solutions, such as team inboxes, WhatsApp newsletters, CRM integration, and marketing automation.

    Pros:

    • WhatsApp’s Green Tick Verification
    • Easy Integration of WhatsApp Chatbot
    • 100% message delivery rate
    • Integration with many CRMs, including Hubspot, Shopify, and more.

    Cons:

    • No real-time session reports
    • Needs attention from the development team

    TextLocal

    API Provider Name TextLocal
    Rating 4.6
    Founded in 2005
    Service offers Bulk messaging, campaign scheduling, virtual mobile numbers, contact management, and audit trails.
    Pricing Starts with 10 free messages
    TextLocal- Whatsapp API Providers
    TextLocal- Whatsapp API Providers

    Textlocal is an SMS marketing service. It enables enterprise-level companies to send bulk text messages across several platforms. The WhatsApp API provider features campaign scheduling, virtual mobile numbers, and contact management.

    Marketers can identify customers most likely to respond to their offers and customize their campaigns. Businesses can manage two-way discussions with Textlocal users. They can accept incoming messages and create automated responses.

    Textlocal lets programmers set up and control the systems that send scripts from inboxes. They can also receive delivery confirmations and set up client groups. Users can also import contacts from the phonebook to build groups and synchronize emails with the system.

    Pros:

    • Excellent E-mail to SMS Gateway service
    • Helpful technical sales support
    • No setbacks while sending bulk data

    Cons:

    • Needs technical knowledge to work with interface
    • Bit pricey when compared to others

    Clickatell

    API Provider Name Clickatell
    Rating 4.5
    Founded in 2000
    Service offers Contact management, MMS, Instant Message Delivery, Manage Sender ID
    Pricing Free trial available
    Clickatell- Whatsapp API Providers
    Clickatell- Whatsapp API Providers

    Clickatell is a Chat Commerce Platform. It helps businesses foster relationships and make sales with clients through chat-based messaging, engagement, and payment solutions.

    Consumers can now communicate with brands via text or chat to find products and services, make purchases, follow orders, and address problems. Designed to meet the changing demands of forward-thinking brands such as banks, airlines, telcos, utilities, and insurance companies.

    Pros:

    • Easy to integrate
    • High-quality support
    • Autopayments are easy

    Cons:

    • Limited details about failed messages
    • Less reporting features

    Yellow.ai

    API Provider Name Yellow.ai
    Rating 4.5
    Founded in 2016
    Service offers Messaging, Live chat, chatbot, Notifications
    Pricing Variable pricing
    Yellow.ai- Whatsapp API Providers
    Yellow.ai- Whatsapp API Providers

    Yellow.ai‘s WhatsApp for commerce solution makes it possible for enterprises to sell through WhatsApp. Customers can chat with companies while looking around the aisles for their desires. They can place, change quantities, cancel orders, and request returns.

    Additionally, customers can follow their orders and look through their previous purchases. Businesses may track the quality leads generated on WhatsApp by integrating the chatbot with CRM, billing, and invoicing applications.

    Pros:

    • ready-to-use platform
    • Web-integrated chatbot
    • Good support from the YM team
    • Transparent dashboard for analysis

    Cons:

    • Shopping features in the bot
    • Pricing
    • App integration

    Conclusion

    Finding the right business API provider for your company is a tough decision.

    There are many options, and every provider has strengths and weaknesses. Some may offer better support, while others can integrate with your existing CRM system more efficiently.

    The best way to find your ideal business API is to select one that will meet your specific needs and budget constraints.

    FAQs

    What are APIs?

    APIs (Application Programming Interfaces) are a set of functions, features, and interfaces of any platform to automate and offer services.

    What are the benefits of WhatsApp Business?

    Since WhatsApp is the most popular app, it is always easier to reach out to customers easily. WhatsApp APIs can be linked with CRMs to automate notifications and alerts. The UI of WhatsApp is great and it has a global presence.

    What are the top 3 WhatsApp APIs?

    • Twilio
    • Interakt
    • Morph.ai
  • A Complete Guide for Using Restaurant POS System

    Are you planning to buy a restaurant POS or you’ve already bought one but want to know more about how to use it efficiently? Then you are at the right place. Here you will get an insightful overview of using the restaurant POS effectively.

    POS has become an essential need of every restaurant business to perform its operation efficiently. Restaurateurs are heavily investing in this system. Since there are a lot of POS providers available in the market, you have the flexibility to choose the desired provider which best suits your needs.

    How Does POS Help Restaurant Owners?
    Ultimate Guide to Use Restaurant POS
    Software and Hardware Requirements
    Countertop POS Terminal
    Handheld Device
    KDS(Kitchen Display System)
    Printer
    Payment Terminal
    Self-Service Kiosk
    Menu Management
    Creating a Floor Plan
    Employee Management
    Configuring POS Devices
    Configuring KDS (Kitchen Display System)
    Billing and Payment
    Overview of Analytics and Reports
    Loyalty and Marketing

    How Does POS Help Restaurant Owners?

    Restaurants have to go through some repetitive tasks, like taking orders from customers and sending them to the kitchen, then serving the prepared meal to customers, and finally billing and payments. You can easily manage this activity if you have a decent amount of customers, but the same situation becomes hectic and confusing when suddenly a restaurant becomes crowded.

    No matter how efficient employees you have, the whole process of taking orders billing and pay becomes cumbersome when there is a crowd in your restaurant. So you need a system that simplifies the whole process and manages every situation seamlessly. Here comes the role of restaurant POS.

    POS empowers your employee to take orders using handheld devices, and that order is directly sent to the kitchen and displayed on the kitchen display system(KDS). Once the customer is done with their meal and ready to pay, then they can easily make payment at the counter or at the table.

    If a customer asks for the bill at the table, you can use your handheld POS device to generate the bill and take payment using cash or a card. Also, customers can pay the same bill at the counter because everything is interconnected. Apart from these basic services, restaurant POS also helps to manage your employees, run a loyalty program, look into the insight of your business via reports and analytics, online delivery, and much more.

    So restaurant POS removes the burden of managing the customers and helps owners to focus on the different important things like business growth, inventory fulfilment, etc.

    Ultimate Guide to Use Restaurant POS

    There are so many POS providers that provide their software and hardware to manage restaurant operations. Some popular POS providers are Toast, Upserve, Square, Lavu, Micros, Harbortouch, Cake, Revel, Clover, and Touchbistro. You can consider any of the following to boost your restaurant business. Now let’s proceed further with our guide to using restaurant POS. This guide is more familiar to square POS but it is quite common in all POS providers.

    Software and Hardware Requirements

    Restaurant POS is a combination of software and hardware that smoothen the process of running a business. So before proceeding further to understand the software part, let’s have a quick overview of essential hardware components in the restaurant POS.

    Countertop POS Terminal

    You can put this POS terminal at your counter to monitor and manage everything regarding your POS system. Some POS providers provide their terminal hardware while some use iPads to work as a terminal. POS Software works perfectly fine on this terminal and you can easily manage the devices in your restaurants, payments, billing, and everything.

    Handheld Device

    The handheld device is used to serve the customers at their tables, this device is equipped with features like taking orders, billing and payments. You can also split the bill as per the customer’s request based on the item ordered. Since everything is interconnected with each other all the orders are sent to KDS in no time.

    KDS(Kitchen Display System)

    A kitchen display system (KDS) is a digital screen that is placed in the kitchen which gives order information to the chef. Every order that is created, whether through a handheld device, self-service kiosk, or at the counter, is seamlessly synced with the KDS in real-time. It replaces the traditional paper order ticket which was difficult to modify.

    Printer

    I’m sure you are aware of the functionality of a printer. In the POS system, it is used to print the receipt of the bill. It is directly connected to the POS terminal or through the wifi, for printing.

    Payment Terminal

    A payment terminal is a device used to receive payment via debit or credit card. It is mostly used at the counter. The handheld device comes with an integrated payment mechanism to collect payments at the table.

    Self-Service Kiosk

    Self-service Kiosk is a great tool to reduce the workload of your employees. This is a kind of machine attached to the restaurant that empowers the customers to make orders and payments. Since this is also connected to your POS, every device is synced with the order and payment details in real time.

    Once you have your software and hardware from your POS provider, now it’s time to configure your menu. After logging into your account, you need to add the food items after clicking on the tab “menu”. There are a lot of options and modifiers available to configure the menu effectively. You can also customize your menu based on how it will look in the POS layout.

    Modifiers in the menu help you to add extra information like item size and preferences. Customers can easily order any food item based on what size and elements they need in the dish.

    Creating a Floor Plan

    The floor plan is basically a layout of the tables in your restaurants. You can create a floor plan for your restaurant and assign the table number to each table. Tables may be of different sizes, shapes, and dimensions, you can create your table layout easily with drag and drop. This floor plan helps you identify which table is booked, which is vacant, what is the order and bill amount, and whether the bill is paid or not.

    Employee Management

    Now you need to add the team member to the POS software. You can assign their roles and permissions, which can be administrator, bartender, cashier, accountant, etc. While adding the team member to your POS, you also need to assign the passcode for each employee. This passcode will be used while assigning the device to the employees.

    Configuring POS Devices

    Setting up the POS device is very easy, you only need to click on devices and then click on add a POS device. It will provide you with the device code which is used to connect the device with software. The app of the POS provider should be installed on your device to configure it. In Square POS, you can use your iPad to connect with software by installing the Square app and then entering the device code.

    If you want to connect the handheld device, then simply add this device code to your device. After adding the device code, you might need to configure some basic device settings, and then you need to enter your employee passcode which you’ve created while adding an employee to the POS. Once you log in to your handheld device you can see your floor plan and menus, which you’ve created. Now your device is ready to take orders.

    Configuring KDS (Kitchen Display System)

    Just like you’ve added a POS device, you can also add KDS to your software. You need a KDS device code to access the KDS, the device code is generated once you add a new KDS device to your software.

    Use your device code to log in to the KDS and view the orders. Manage each order from your kitchen and mark the order based on its status. If the food item is ready, then click the food item, and if the whole order is ready then click the order to change the status to completed.

    You can play with other settings and gauge the appropriate setting that suits your needs. Configure the KDS to show the urgent order in red color and similarly other orders in different colors. Whenever an order is placed it will automatically pop-ups on the KDS.

    Billing and Payment

    Once the customer is done with their meal and asks for the bill, create a bill in a single click with your handheld device and take payment at the table. Customers can also visit the counter for billing and payments because everything is interconnected with POS software.

    The handheld device comes with an integrated payment mechanism to collect payments, this device may differ from provider to provider. Since billing and payment is the most important aspect of POS, it is found in every POS, no matter which provider you choose.

    Overview of Analytics and Reports

    Within the dashboard of your POS software, you’ll find Analytics and reports. This report provides insights and figures on sales, inventory, labor, and much more. Various filters you can use to analyze the report more efficiently and accurately.

    The clear and concise stats of your restaurant business will help you to make data-driven decisions. You can easily identify the best-selling item in your restaurant, whether promos and discounts are working or not, employee performance, the payment received, profit margin, and much more.

    Loyalty and Marketing

    The loyalty program feature for the POS software is just amazing, it empowers you to create loyal fans for your restaurant. You can create a loyalty program through the POS software and set the rewards that customers will get after the completion of certain tasks. Like if a customer signs up for the loyalty reward, he will get certain points, and if he spends a certain amount in the restaurant, he will get cashback. Points can be redeemed for future purchases.

    Creating an email marketing campaign is just another great feature to use. You can send a customized email to your subscribers and keep them engaged with your business through discounts, offers, and cash backs. There are a lot of options available in loyalty and marketing that you can easily configure according to your need.

    Conclusion

    The POS system is a great tool to handle your restaurant and you become familiar with the interface of the software, once you start regularly using it. But when you are just starting, then this comprehensive guide will help you to understand the hardware and basic features of the software.‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌

    FAQ

    What is a Restaurant POS System?

    A restaurant POS system is software that helps restaurants to manage their business and it includes features such as inventory, menu management, guest tracking and floor management.

    How does a POS System help Restaurants?

    A restaurant POS manage all of the business operations and it POS simplifies restaurant processes, from order entry to payment and reduces errors. It captures data to maintain inventory and revenue numbers in real time and generates reports to manage the business.

    How to choose the right restaurant POS system?

    The best restaurant POS system depends on a variety of factors but the most important is what kind of your restaurant is and the features you need in your POS system to manage and scale your business.

    What is the best POS System for restaurants?

    The best POS system for restaurants must include features like good third-party integrations for smooth delivery, pickup, and tracking of customer reservations, menu management, customizable layouts and strong reporting capabilities.

  • Accenture Success Story – Largest Consulting Firm in the World

    Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations.

    In today’s world, technology has been a significant catalyst for a lot of change that we are experiencing daily. The world is now completely digital. Modern mornings begin with us having a check on our notification tab on our phones, and the day is wrapped up by finishing off all our tasks on our devices followed up by setting the alarm for the next day. The ability to “Work from home” is made feasible by electronic devices and technology, which we were bound to follow as per the covid circumstances, but now is a choice of most working professionals. All of it, at our fingertips, so comfortably, is possible because of technology that keeps updating itself every day.

    Accenture is a multinational management consultancy and professional services firm that provides consulting, marketing, technology, digital and operational services. It was founded on September 1, 2009, in Dublin, Ireland, and is a Fortune Global 500 business.

    Accenture-About
    Accenture- Industry Details
    Accenture-Founders & Team
    Accenture-Startup Story
    Accenture-Name, Logo, and Tagline
    Accenture-Mission, and Vision
    Accenture-Business Model
    Accenture-Revenue Model
    Accenture-Funding, and Investors
    Accenture-Investments
    Accenture-Acquisitions
    Accenture-Competitors
    Accenture-Future Plans

    Accenture-About

    Accenture provides Strategy and Consulting, Technology and Operations services, and Accenture Song, combining unrivaled knowledge and specialized capabilities across more than 40 sectors. These services are all supported by the greatest global network of Advanced Technology and Intelligent Operations centers. Every day, its 721,000 employees fulfill their promises of both human and technological inventiveness, providing services for clients in more than 120 countries. To generate value and shared outstanding customer experiences, employees, shareholders, partnerships, and communities, the organization embraces the power of change.

    Production and Services provided by Accenture are as follows:

    • Artificial Intelligence
    • Business Process Outsourcing
    • Metaverse
    • Application Services
    • Automation
    • Business Strategy
    • Change Management
    • Cloud
    • Data & Analytics
    • Digital Commerce
    • Digital Engineering & Manufacturing
    • Ecosystem Services
    • Finance Consulting
    • Infrastructure
    • Marketing
    • Mergers & Acquisitions
    • Operating Models
    • Supply Chain Management
    • Sustainability
    • Technology Consulting
    • Technology Innovation
    • Zero-Based Transformation

    Accenture- Industry Details

    The IT services sector offers a range of products and services that assist businesses in managing and improving their information and operational operations. Managed services, security services, data management, and cloud computing are all part of the larger IT services business.

    • In 2022, the market for IT services is anticipated to generate US$1,114.00 billion in revenue.
    • The IT Outsourcing market category is expected to have a market value of US$395.00 billion in 2022.
    • By 2027, the market volume is anticipated to reach US$1,570.00 billion, representing an annual growth rate of revenue of 7.10% (CAGR 2022-2027).
    • In the market for IT services, the average Spend per Employee is anticipated to reach US$322.30 in 2022.
    • In comparison to other countries, the United States will produce the highest revenue (411.80 billion US dollars in 2022).

    Accenture-Founders & Team

    Arthur E. Anderson,Clarence DeLany & Steve Wick
    Arthur E. Anderson, Clarence DeLany & Steve Wick

    In 1989, Arthur E. Andersen, Clarence DeLany, and Steve Wick established Accenture.

    Arthur E. Andersen

    Arthur Edward Andersen (May 30, 1885 – January 10, 1947) was a Scandinavian-American accountant who founded Arthur Andersen LLP (now Accenture).

    Clarence DeLany

    Accenture was also co-founded by Clarence DeLany.

    Steve Wick

    Steve Wick is Accenture’s Founder and CEO of Content Aggregation and Content Analytics Platform (IT Agility).

    More team members of Accenture include :

    • Ammy Anderson – CEO
    • Alex Pachetti – Chief of Staff to the Chief Executive Officer
    • Alexis Morel – Chief Executive Officer
    • Alix Hetteling – ANZ SAP CFO & EV Practice Lead
    • Amandeep Chhina – Team Lead (Management Consultant Level C)
    • Amrita Waingankar – Chief Medical Officer
    • Andrew Vo – Chief Human Resources Officer – Growth Markets
    • Annette Rippert – Group Chief Executive – Strategy & Consulting
    • Arlin Pedrick – Chief Security Officer
    • Arturo Pasarn – Chief Agile Scrum Master

    Accenture-Startup Story

    The history of the firm spans more than 60 years, starting with its early years as a pioneer in the emerging field of information technology in the 1950s and ending with its current status as a Fortune Global 500 industry leader. Initially, Arthur Anderson’s business and technology division was Accenture. The company is credited for installing the system UNIVAC I computer and printer in 1953, which is said to have been the country’s first usage of a computer for business purposes.\

    The Andersen Worldwide Society Cooperative split up Arthur Andersen and Andersen Consulting in 1989.  After the arbitration with the International Chamber of Commerce was resolved in august 2000, Andersen Consulting severed all contractual links with AWSC and Arthur Andersen and paid the sum of $1.2 billion to Arthur Andersen. Andersen Consulting changed its name to “Accenture” on January 1, 2001, which is said to imply “Accent on the future.” As the winner of an internal contest, Kim Petersen, a Danish employee from the business’s Oslo, Norway, branch, proposes the name “Accenture.”

    Accenture’s initial public offering (IPO) was conducted in July 2001 for $14.20 per share on the NYSE, with Goldman Sachs and Morgan Stanley serving as the primary underwriters. The price of Accenture shares at the day’s end was $15.17; the day’s high was $15.25. Accenture raised over $1.7 billion on the first day of the IPO.

    Accenture-Name, Logo, and Tagline

    Accent on the future is where the word “Accenture” comes from. Kim Petersen, a Danish worker from the business’ Oslo, Norway, office, won the internal contest and came up with the name “Accenture.”

    Accenture’s tagline says, “We make change work for you.”

    Accenture-Mission, and Vision

    Accenture’s mission statement says, “helping our clients create their future.”

    Accenture’s vision statement says, “To become one of the world’s leading companies, bringing innovations to improve the way the world works and lives.”

    Accenture-Business Model

    Customer Segment – Accenture’s business strategy is mass market, with no distinction made between different types of clients. The business targets all categories of businesses, including mid-sized businesses, major corporations, and governmental entities, with its solutions.

    Value Proposition – Accenture provides four main value propositions: brand/status, innovation, personalization, and accessibility. The business fosters accessibility by providing a variety of alternatives. It has up to $2.5 billion invested in new technologies and acquisitions, allowing it to expand its service offerings with a wide range of new capabilities. Through its expertise and focus on certain services, the organization provides personalization.

    It offers local execution and market relevance in every country where it has operations, which total over 120. Additionally, it works in more than 40 different industries, and more than 50% of its employees are either connected with a particular market or have industry certifications. This enables it to offer counsel that is very individualized.

    The business prioritizes innovation highly. It has an entity for research and development called Accenture Technology Labs that seeks and creates new technologies. Additionally, it runs the Accenture Institute for High Performance, a program aimed at giving clients access to cutting-edge, commercially viable insights and solutions. Due to its success, the business has built a strong brand.

    With more than 375,000 people servicing clients in more than 200 locations across 120 countries, it is the largest consulting business in the world in terms of sales. It describes itself as the largest independent provider of technology services and counts Microsoft, HP, Oracle, and SAP among its illustrious clientele.

    Accenture’s business plan includes creating and delivering services that help clients solve problems.

    Accenture-Revenue Model

    Accenture has two sources of revenue :

    • Outsourcing – Revenues from company functions or client systems that are transitioned or managed through the use of services and resources are known as outsourcing revenue.
    • Consulting revenues – Profits from services such as management consulting and systems integration.

    Accenture-Funding, and Investors

    Date Round Amount Lead Investor
    Oct 1, 2018 Grant $6M Youth Business International

    Accenture-Investments

    Date Organization Name Round Amount
    Dec 16, 2021 HomeAssist.ph Grant $11.2K
    Feb 2, 2021 InvestCloud Private Equity Round
    Nov 2, 2020 SkyHive Series A $8M
    Sep 24, 2020 Ripjar Series B $36.8
    Jan 9, 2020 ACCES Employment Grant CA$1.1M
    Dec 17, 2019 TradeIX Series B
    Dec 11, 2019 Digital Asset Series C $35M
    Oct 30, 2019 Upskill Venture Round $7.6M
    Mar 26, 2019 Vlocity Series C $60M
    Feb 28, 2019 P97 Networks Series B $5M

    Accenture-Acquisitions

    Acquiree Name About Acquiree Date Amount
    ALBERT ALBERT offers businesses analytics and consulting services to assist them in their business decision-making. Nov 15, 2022
    Blackcomb Consultants Blackcomb Consultants develops enterprise system & cloud-managed solutions as well as offers production support services to insurance firms. Oct 4, 2022
    Inspirage Inspirage is a company that provides supply chain solutions for businesses. Sep 6, 2022
    Carbon Intelligence Carbon Intelligence provides a strategic roadmap, programs, and services to help organizations move towards a zero-carbon economy. Sep 1, 2022
    MacGregor Partners MacGregor is a supply chain software and consulting firm that leverages technology to ensure our client’s products keep the world in motion. Sep 1, 2022
    YSC Consulting YSC provides leadership strategy consulting services. Aug 9, 2022
    Sentia Sentia manages applications for insurance companies and other companies that require secure hosting services. Aug 2, 2022
    Tenbu Tenbu is a company specialising in the development and implementation of the best solutions to support the decision-making of its clients. Aug 1, 2022
    Solvera Solutions Solvera Solutions delivers innovation and value to our clients throughout western Canada. Jul 25, 2022
    Eclipse Automation Eclipse Automation is a leading supplier of custom automated manufacturing equipment. Jul 21, 2022

    Accenture-Competitors

    The top competitors of Accenture include IBM, PwC, Tata Consultancy Services (TCS), Capgemini, Deloitte, Cognizant, SAP, and DXC Technology.

    Accenture-Future Plans

    Strategy & Consulting, Interactive, Technology, and Operations will be the four services into which Accenture will divide its industry-leading capabilities. Instead of using operational groups, the corporation will manage its operations via three geographical markets: North America, Europe, and Growth Markets. Accenture will keep targeting certain industries and grow its international industry programs. Accenture will alter its leadership at the same time and broaden the composition of its Global Management Committee to include more executives from its service and regional markets.

    Accenture is undertaking these improvements at a time when its clients are experiencing unheard-of change. Technology and digital are increasingly essential to business success, driving the demand for constant innovation and enterprise-wide change. Due to the dissolving of conventional industrial boundaries caused by digital disruption, cross-industry competence is essential. The convergence of location, industry, and technology is where this disruption and other developments are taking place.

    Given these trends, Accenture is becoming more agile in order to offer its clients a distinctive variety of services, from strategy to operations, with a strong emphasis on digital capabilities. Applied intelligence, extensive industry, cross-industry, and functional knowledge are all present in these services. Accenture will also quicken innovation by fusing the local and the global in a seamless manner, utilizing its unrivaled network of more than 100 innovation centers, and collaborating even more closely with its ecosystem partners to develop quick-value solutions. These adjustments will strengthen the company’s position as a top partner for innovation and transformation.

    Accenture’s shift to the new strategy during the past six years, including digital, cloud, and security, has shown an unequaled capacity to spot and seize fresh possibilities in the most important, fastest-growing segments of the industry. The goal of these adjustments is to improve the company’s capacity to foresee customer requirements and market shifts.

    FAQs

    Who is the CEO of Accenture?

    Julie Sweet is the CEO of Accenture.

    What does Accenture do?

    Accenture provides digital, cloud & security services.

    Where is the headquarters of Accenture?

    The headquarters of Accenture is in Dublin,Ireland.

  • Top 10 HRMS Tools in the Market for Human Resource Management in 2023

    The Human Resource Management System (HRMS) is a comprehensive tool designed to streamline various activities related to human resources, which would otherwise have to be managed manually.

    Are you still doing HR manually? HRMS Software will astound you!

    The HRMS tool can help managers save time by automating and handling a number of tasks related to human resources, such as tracking employee attendance, managing payroll, and performance reviews. In addition, the HRMS can also help managers keep track of employee compliance with company policies and procedures.

    Benefits of HRMS Tools:
    Points to Consider While Choosing an HRMS Tool for Your Organization
    Top 10 HRMS Tools in the Market

    Benefits of HRMS Tools:

    1. Reduced administrative load through automated payroll and benefits administration
    2. Increased employee output
    3. Improved coordination among workers and with HR personnel
    4. Improved adherence to government regulations

    Points to Consider While Choosing an HRMS Tool for Your Organization

    • Ease of use: This measures how easy it is to use the tool, both for administrators and employees. Factors like intuitive design and user-friendly features are considered.
    • Functionality: This looks at how well the tool meets the needs of HR professionals. It takes into account features like payroll integration and performance management.
    • Support: This assesses the quality of customer support offered by the company. It includes factors like response time and knowledge base quality.
    • Scalability and Flexibility: There has to be different modules and packages for different size of organizations. Also, there needs to be scope for growth because your HR demands are likely to develop and extend over time, it’s critical to choose a software solution that can scale with your firm.
    • Price: Price is a major point of analysis for any software. The price must justify the offerings.

    Top 10 HRMS Tools in the Market

    When it comes to HRMS tools, there are a lot of different options out there. So, how do you know which one is right for your business? To help you take the best decision, we’ve put together a list of the top 10 HRMS tools:

    Monday.com

    Industry Expertise: Designed for financial, real estate, non-profit, electronics, media, and entertainment sectors. Caters to companies of all sizes.
    Platforms ios, Linux, and Windows
    Deployment Cloud

    Monday.com- HRMS Tools in the Market for Human Resource Management
    Monday.com- HRMS Tools in the Market for Human Resource Management

    The best HRMS solution for customizing HR processes and workflows.

    The software includes drag-and-drop columns and automation widgets to assist in the creation of visual dashboards, as well as several configurable themes.

    Organizations may adapt it to manage projects, tasks, people, ad campaigns, bug tracking, CRM, customer projects, and more. Mobile devices are used to track project statuses off-site. It interfaces with Microsoft Teams, Slack, Adobe Creative Cloud, and other services.

    Pros:

    1. Custom dashboards are updated automatically
    2. Enterprise-grade security with HIPAA certification
    3. Customizable and scalable workflows

    Cons:

    1. Certain features only available in the enterprise package
    2. The mobile app isn’t as fully functional as the web
    3. Implementation processes can be time-consuming.
    4. Doesn’t offer advanced communication capabilities.

    Rating and Reviews: 92% of customers would recommend this product.

    Review Platform Rating Reviews
    G2.com 4.8 3892
    FinanceOnline 4.7 25
    Capterra Inc 4.6 2578
    Granter Inc 4.4 162
    Trust Radius 4.3 2307

    Rippling

    Industry Expertise: Rippling is applicable to any business and has already benefited organizations in IT, insurance, automotive, food & drinks, entertainment, and retail.
    Platforms ios, Linux, and Windows
    Deployment Cloud and In-premise

    RIPPLING- HRMS Tools in the Market for Human Resource Management
    RIPPLING- HRMS Tools in the Market for Human Resource Management

    Rippling is the ideal HR management software for everything from onboarding to offboarding. Rippling is the leading choice for HR management because of its relaxing style and excellent user experience.

    The features of the software include generating custom reports and graphs, managing digital documents, tracking time spent on tasks, automatic tax filings, seamless integration, approving workflows, and providing access to the appropriate resources. It also enables users to automate administrative processes like onboarding new hires and offboarding employees.

    Pros:

    1. Employee management platform including PEO services, as well as a suite of other IT solutions
    2. With 500 integrations, there’s a good chance they’ll integrate with other key tools in your tech stack.

    Cons:

    1. Small and medium business based; does not suit large enterprises
    2. In some cases, you won’t be able to use whatever benefit carriers you like and will have to choose from their partner ecosystem.
    3. Only administrators have access to the payroll calendar.

    Rating and Reviews: 97% of the users would recommend this product.

    Review Platform Rating Reviews
    G2.com 4.9 1154
    Capterra Inc 4.9 1354
    Trust Radius 4.4 420

    BambooHR

    Industry Expertise: Available globally across all industries.
    Platforms Ios, Linux, and Windows
    Deployment Cloud and In-premise

    BambooHR- HRMS Tools in the Market for Human Resource Management
    BambooHR- HRMS Tools in the Market for Human Resource Management

    BambooHR, which was founded in 2008, is a well-known HRIS in the global industry. The software is best suited for small and medium-sized businesses and has already built a presence in over 100 countries. BambooHR’s subscription model is month-to-month, with no commitments. The price is paid based on the number of active employees in an office with a one-time setup cost. The platform offers a good user interface and excellent customer support service.

    BambooHR, one of the most well-known names in HR software, is a versatile, user-friendly, and dependable HRMS with a plethora of capabilities. These include an ATS,  performance management, and a variety of other services.

    Pros:

    1. They offer flexible packaging and custom pricing to fit your unique business needs. You can choose one or two packages and add other modules as needed.
    2. This tool is simple and easy to use – perfect for those who need a quick and straightforward solution.
    3. Excellent UI/UX design

    Cons:

    1. Payroll is not available.
    2. Some modules like time tracking, performance management, and surveys are only available as add-ons.
    3. Customer support is only offered during US business hours.

    Rating and Reviews: 90% of the users would recommend this software.

    Review Platform Rating Reviews
    G2.com 4.4 1048
    Finance Online 5.0 38
    Capterra Inc 4.6 1589
    Granter Inc 4.6 272
    Trust Radius 4.3 228

    ADP Workforce Now

    Industry Expertise: Suitable for midsized and enterprise organizations with 50 employees or more.
    Platforms ios, Linux, and Windows
    Deployment Cloud and In-premise

    ADP Workforce Now- HRMS Tools in the Market for Human Resource Management
    ADP Workforce Now- HRMS Tools in the Market for Human Resource Management

    ADP Workforce Now is a cloud-based HR solution that provides HR teams with the ability to manage their workforce. Workforce Now allows HR teams to better manage their workforce by providing an integrated system for managing payroll, benefits, compliance, and talent management. The software can be accessed through a mobile device and it also provides companies with flexibility in which team members will access it. Physical security, intelligent detection, fraud defense, and other systems for better security and data privacy are built in.

    Pros:

    1. It has various features not provided in other software like Talent management, administration, learning management, and more!
    2. Digital Data Recording
    3. ADP data cloud and ADP stand out are additional features
    4. Helps in tax filings

    Cons:

    1. Not cost-effective for mid and small-sized businesses.
    2. Lacks robust reporting functionality.
    3. Customer service requires improvement.
    4. Doesn’t allow users to track job applications.
    5. No on-premise installation.

    Rating and Reviews: 85% of users would recommend this product.

    Review Platform Rating Reviews
    G2.com 4.1 3109
    Finance Online 5.0 19
    Capterra Inc 4.4 5734
    Granter Inc 4.4 358
    Trust Radius 4.0 1769

    Gusto

    Industry Expertise: Services globally in industries such as accounting, architecture, fitness, manufacturing, marketing, new businesses, retail, technology, and more.
    Platforms ios, Linux, and Windows
    Deployment Cloud

    Gusto- HRMS Tools in the Market for Human Resource Management
    Gusto- HRMS Tools in the Market for Human Resource Management

    Gusto is an excellent online HR software for small businesses that makes managing HR workflows a breeze. It has all the key HR functions to ensure employee satisfaction is always the top priority, making it perfect for small businesses that have limited resources.

    The product offers features such as compensation management, employee onboarding, a self-service portal, and time off and benefits management. With these features, you’ll be able to streamline your operations and focus on what’s important – running your business!

    Pros:

    1. A user-friendly interface – Flexible and easy to use
    2. Cost-effective. Provides one month free trial period.
    3. It has features to keep a check on local and national legislation and file necessary compliances.

    Cons:

    1. There is no native Android or iOS app.
    2. Household payroll is not supported.
    3. There is no international support.

    Rating and Reviews: 93% of users would recommend this software.

    Review Platform Rating Reviews
    G2.com 4.3 305
    FinanceOnline 4.2 23
    Capterra Inc 4.7 2474

    Paylocity

    Industry Expertise: Paylocity is suitable for companies of all sizes and can be tailored to meet the needs of each.
    Platforms ios, Linux, and Windows
    Deployment Cloud and In-premise

    Paylocity- HRMS Tools in the Market for Human Resource Management
    Paylocity- HRMS Tools in the Market for Human Resource Management

    Paylocity is a comprehensive cloud payroll solution that offers a wealth of features to help streamline administrative processes for organizations of all sizes. From talent acquisition and time and labor management to other core functions, Paylocity provides multiple configuration options to enable companies to tailor the solution to their specific needs.

    Not only does it have robust security measures in places such as data encryption and real-time backups, but it also has a user-friendly mobile app that is compatible with both iOS and Android devices – making it even easier and more convenient for you to access your account on the go.

    Pros:

    1. User-friendly interface and unified dashboard
    2. Streamlined talent acquisition Onboarding
    3. Administrative add-ons are available

    Cons:

    1. The support process is lengthy
    2. Cumbersome Payroll
    3. Tracking functionality does not work well for all features

    Rating and Reviews: 89% of the users would recommend this software.

    Review Platform Rating Reviews
    G2.com 4.5 1941
    Finance Online 4.6 21
    Software advice 4.5 608
    Granter Inc 4.4 50
    Trust Radius 3.5 173

    Paycom

    Industry Expertise: This software meets the needs of businesses of all sizes in all industries.
    Platforms Ios, Linux, and Windows
    Deployment Cloud and In-premise

    Paycom- HRMS Tools in the Market for Human Resource Management
    Paycom- HRMS Tools in the Market for Human Resource Management

    Paycom automates core talent management tasks, helping businesses to streamline their processes and reduce paperwork burden. This allows managers to focus on tasks that cannot be automated, making it easier to retain talent.

    Cloud-based deployment provides access to features from any internet-connected device, so users can complete tasks even when they’re out of the office. This includes things like benefits administration, reporting, and more.

    Pros:

    1. Accurate timekeeping and paychecks.
    2. Good customer support.
    3. Self-service portal for employees that is well integrated.

    Cons:

    1. The time-off calendar needs to have customizable options.
    2. The Mobile app is not all that amazing.
    3. The updates causing bugs in the system.
    4. The New Employee Information layout has to be improved.

    Rating and Reviews: 84% of the users would recommend this software.

    Review Platform Rating Reviews
    G2.com 4.2 935
    FinanceOnline 4.4 14
    Capterra Inc 4.4 640
    Granter Inc 4.8 162
    Trust Radius 3.6 386

    Keka HR

    Industry Expertise: Automotive, professional services, technology, media and entertainment, education, and retail industries, among others. It is most suitable for small to medium enterprises.
    Platforms ios and Android
    Deployment Cloud

    Keka HR- HRMS Tools in the Market for Human Resource Management
    Keka HR- HRMS Tools in the Market for Human Resource Management

    Keka HR is the perfect HRMS platform for small to medium businesses and enterprises who are looking for a way to automate their people processes. With Keka HR, you’ll be able to adapt to the changing realities of workforce management while also leveraging your people data to make smart decisions and create experiences that your employees will love.

    Their features include modules for hiring & onboarding, core HR & payroll, time & attendance tracking, timesheets, and performance management. Their hiring and onboarding workflows are top-notch and will save your team’s time by integrating directly with your applicant tracking system. Time & attendance tracking feature is also efficient in tracking your employee’s work hours, and managing leave requests – all while being per your company policies.

    Pros:

    1. To eliminate mistakes, employee work hours are linked directly to payroll.
    2. GPS and mobile tracking features are beneficial for deskless workers.
    3. Includes a one-of-a-kind employee loan tool to assist employees between pay periods.
    4. There is a valuable asset/inventory tracking function included.

    Cons:

    1. Pricing details for individual modules are not readily available.
    2. There may be an additional setup cost for payroll setting and importing employee information.
    3. There is no file management system in place to distribute documents internally.

    Rating and Reviews: 86% of users would recommend this software.

    Review Platform Rating Reviews
    G2.com 4.3 107
    FinanceOnline 4.4 14
    Capterra Inc 4.2 37
    Trust Radius 4.3 6

    Zoho People

    Industry Expertise: It provides HR management for all industries. However, it specializes in healthcare, finance, IT, media and advertising, and education.
    Platforms ios, Linux, and Windows
    Deployment Cloud

    Zoho People- HRMS Tools in the Market for Human Resource Management
    Zoho People- HRMS Tools in the Market for Human Resource Management

    Zoho People is a cloud-based platform that provides comprehensive human resource (HR) solutions. This enables HR professionals to easily manage their workforce, maintain employee information, and administer benefit packages. It is a basic yet comprehensive HR software that assists the HR department in doing complicated HR duties efficiently.

    Zoho People is a great solution for businesses because it is able to support companies of all sizes. The custom modules, tabs, and forms give the user the ability to create a solution that perfectly meets their needs.

    Pros:

    1. Easy to use and comprehensive platform
    2. Great levels of customization
    3. Centralized system for employee leave management

    Cons:

    1. Inability to edit except by an administrator
    2. Ineffective mobile app
    3. Lacks efficient functionalities for recruitment and payroll

    Rating and Reviews: 87% of users would recommend this software.

    Review Platform Rating Reviews
    G2.com 4.3 135
    Finance Online 5.0 18
    Capterra Inc 4.3 180
    Trust Radius 4.1 27
    Granter Inc 4.6 84

    UKG Pro

    Industry Expertise: It provides domestic and global solutions for thousands of companies across many different sectors, including retail, manufacturing, healthcare, hospitality, nonprofit, professional services, finance, and more.
    Platforms Linux and Windows
    Deployment Cloud and In-premise

    UKG Pro- HRMS Tools in the Market for Human Resource Management
    UKG Pro- HRMS Tools in the Market for Human Resource Management

    UKG Pro is a cloud-based suite that assists businesses in managing human resources on a worldwide basis. Payroll, benefits, hiring, onboarding, and learning are all included. Users may also manage employee data and files, as well as salary, time and attendance, performance, and succession planning.

    In addition to HR-specific capabilities, our software incorporates advanced technology such as machine learning and AI, predictive analytics, and business intelligence. This helps optimize performance, streamline tasks, improve understanding of the workforce and drive retention.

    Pros:

    1. Fast, efficient, and reliable
    2. Great software for benefits administration
    3. Streamlines timesheet approvals
    4. Customizable workflows

    Cons:

    1. Customer service responds slowly and resolves issues slowly, due in part to a protracted procedure.
    2. Some may find the design and navigation clumsy and perplexing.
    3. Problems with tax payment services.
    4. Problems with tax payment services.

    Rating and Reviews: 86% of users would recommend this software.

    Review Platform Rating Reviews
    G2.com 4.2 1385
    Capterra Inc 4.2 440
    Trust Radius 4.3 332
    Granter Inc 4.4 1235

    Conclusion

    Managing Human Resources is a tedious task to do if you are doing it manually or in a traditional way. The new software tools in the market have made it easy for us. Hope this article helps you make an informed decision about the right HRMS for your enterprise!

    FAQs

    What are HRMS tools?

    These are the software made for Human Resource Management. HRMS works for automation or making functions easier.

    What are the top 10 HRIS systems?

    The best HRIS are mentioned below:

    1. Monday.com
    2. Rippling
    3. BambooHR
    4. ADP Workforce Now
    5. Gusto
    6. Paylocity
    7. Paycom
    8. Keka HR
    9. Zoho People
    10. UKG Pro

    What are the 7 HR basics?

    The seven HR basics are:

    • Recruiting and Staffing
    • Training and development
    • Managing Data and Analytics
    • Performance management and evaluations
    • Payroll and benefits
    • Succession planning
    • Human Resources Information Systems
  • How to Succeed in Affiliate Marketing? – By Saksham Khanda, Founder of Ink Revenue

    How To Succeed In Affiliate Marketing? – By Saksham Khanda, Founder of Ink Revenue

    The internet has become more accessible to people around the world providing opportunities that never existed before. Entrepreneurs are able to make money by doing very little, while others struggle to get off the ground. However, affiliate marketing for beginners in 2023 could put you well on the way to success.

    Affiliate marketing allows people to benefit from selling products and services without spending any money. An individual simply promotes products among his audience and earns a share of the revenue when they buy something through that affiliate link.

    It has become one of the most popular marketing methods for entrepreneurs looking for easy startup strategies that will help them grow their income quickly.

    What Is Affiliate Marketing?

    5 Easy Steps to Become Successful in Affiliate Marketing

    1. Start With What You Do Best
    2. Write Valuable Content
    3. Share the Content Everywhere
    4. Keep Trust Front of Mind
    5. Become Data-Driven

    What Is Affiliate Marketing?

    Affiliate marketing is an online business model where you promote a company’s products through affiliate links or banner advertisements on your website. If any of your random website visitors click on the affiliate link/banner, and then makes a purchase, you will receive a commission for that sale.
    Anyone with a computer, a good internet connection and a willingness to learn new skills can follow this affiliate marketing business model.
    To promote physical or digital products for a business, you must first apply to an affiliate marketing program.

    5 Easy Steps to Become Successful in Affiliate Marketing

    To be successful in affiliate marketing, we must follow these five easy steps:

    Start With What You Do Best

    A person who best monetizes their content makes millions. The best way to get started is to write about a specific product content that you know about.
    Think about your content, the topics and trends you have already written about, and how you can find products that are relevant to your target audience. If you believe in the products you write about and they are connected to editorial content then it will be easier to create and much easier to monetize.

    Write Valuable Content

    Content is the key to success. Sit down and figure out what makes your content different. You need to know what your unique selling point is to your target readers and why they would come to your content over anyone else’s. Check your engagement statistics, understand the content that gets read more than others, and start repeating that format.

    Firstly, it has to be quality content and secondly, to make it commerce content, you have to engineer the content so that you can help people start their buying journey.

    Share the Content Everywhere

    When you start with content it is really important to think about Search Engine Optimization (SEO) and how you can make your commerce content rank well in search engine results.
    When you start producing very specific content related to products or marketing, you can use very specific keywords, which are exactly what search engines look at when deciding to rank content prominently in search engine search results. Theme posts around these special keywords and you should see your organic traffic start to increase as yours get indexed the most, and people search for them on different social media platforms.

    Keep Trust Front of Mind

    Trust is key to affiliate success. Audiences need to trust you’re making genuine recommendations about what they should buy and are savvy enough to tell when you’ve sold them up the river.

    So when you write commerce content keep a few things in your mind :

    a. Think about whether you would genuinely buy the item

    b. Consider if you like the brand and its products

    c. And in an ideal world, make sure you’ve tested the product and know it’ll be perfect for what your readers are looking for

    Readers can tell when you believe in a product or brand because your enthusiasm will be evident in your writing. The better the quality of your recommendations, the sooner people will start to trust you as a place to learn about the products they want to buy and will start purchasing based on your recommendations.

    Become Data-Driven

    Once you start using affiliate marketing strategies to make money, you will start generating data that you can use to inform your affiliate strategy and help you make more money. Merchants will pay a fixed commission to publishers when they are directly responsible for driving sales. So when looking for products you want to review, keep in mind the commission rate the merchant is going to pay you. The better the rate, the more money you’ll make if you drive sales.

    It’s better to think about conversion rates as well. A merchant may offer a high commission rate, but if their conversion rate is low, it means people rarely buy their products and this reduces your chance of making a sale.

    Conclusion

    Affiliate marketing is all about taking your destiny into your own hands. The correct strategy is the key to being able to steer one’s ship into that part of the ocean where a certain kind of calmness can be found, which pervades the atmosphere as the ship moves calmly along.

  • How to Establish a Supportive Workplace for Transgender Employees? – Sanjay Kaul, CEO of Innovaworkspaces

    Tips to Establish a Supportive Workplace for Transgender Employees – By Sanjay Kaul, CEO, InnovaWorkSpaces

    India is a young country, with its majority population under the age of 30. The new generations come with their own beliefs and individualities –changing India’s consumption and economic story. Where most organizations fail in attracting the right millennial talent is the right culture. The culture doesn’t imply a fun environment, a high pay scale or gaming zones, but an inclusive and diverse workspace, that accepts people as individuals, and not on the basis of their gender.

    Creating a trans-inclusive workplace will be the focus for many companies across the world, in the next few years. These younger generations need a workplace that doesn’t burden them emotionally, based on their gender identity, or disregards them. It’s high time companies realized this and looked into some ways to make their culture more gender agnostic for trans people.

    Few Tips to Make a Supportive Workplace

    Supporting the LGBTQ Community With More Inclusive Policies

    The very first step in this direction would be more transparent gender agnostic non-discriminatory policies –which protect the trans community and promotes their rights as individuals. Such policies with strict bearings on violations will help the section of the trans workforce be more open and confident in professional settings, and in the long term will also contribute to people accepting the community and their ideas.

    Education and Awareness Drives Within the Organization

    Thrusting inclusive policies for an organization will never be enough. The population needs to be educated about different gender identities, and the trans community, in particular, to help them clarify their assumptions and encourages sensitivity. One of the reasons the transgender community is neglected is that they never feel open and accepted by their colleagues. This will eventually come through additional efforts by companies that educate and train their employees about gender discrimination issues, and diverse identity cultures.

    The Pronouns and Their Usage

    A trans-inclusive workplace needs to normalize the pronouns, they, them, their and let people use them freely and unapologetically. This should be one of the key steps of the organizational trans-culture policy. Normalize asking for accepting preferred pronouns and titles that the trans community would like to use to define their identities.

    Ensure Inclusivity When It Comes to Workplace Amenities

    When it comes to implementing and achieving the inclusion of diverse communities and genders in the workplace, organizations need to ensure that this is embedded in the physical space. This implies amenities, restrooms, medical facilities and so on. The workforce, HR managers and leaders – all need to accept the new aspects of this inclusion, while it helps employees feel more comfortable and connected to their workplace.

    Ample Opportunity and Fair Exposure

    It is essential that an organization is not only trans-inclusive in its books, but also needs to provide ample opportunity for trans people to showcase their creativity, collaborate with other employees, and get the right exposure that they deserve in their roles. They should be valued and feel fulfilled considering that they are impacting the business.

    Some Trans-Community-Focused Initiatives or Benefits

    While an organization is expected to be fair and gender agnostic in its policies, some benefits and initiatives designed specifically for the trans community will help boost their confidence in the workplace. It also speaks to the inclusion of such minority communities, an example of which can be fertility benefits and policies, in which transgenders are often excluded.

    Conclusion

    Trans people often experience stigma and discrimination, hostility from others, and pressure to “manage” their identities in social settings, including the workplace. It is important to have a positive and supportive environment to work in. Governments have taken a series of steps and policies to support trans people but until the common people do not change their perceptions, the situation remains the same.

  • How Can Personalized Engagement Strategies Enhance Employee Contribution?

    This article has been contributed by Ms. Swati Soam Rathore, HR Head Springfit Mattress.

    The rise of innovation and the digital revolution have ushered in the era of personalization. Our specific expectations and tastes are considered in every proposal, from the e-commerce sites we shop to the web streaming services we use. Given these facts, it makes sense that personalization will eventually have an impact on employee engagement as well.

    The days of using a conventional approach to raise employee engagement are over. Every employee is unique, and they all have different needs and wants. This has long been the case, but modern technological breakthroughs make it possible to gather and analyze the necessary data that forms the basis for personalization. Companies must personalize the experience for each employee to ensure maximum productivity and great performance.

    Global Employee Engagement from 2019 to 2022 Q1
    Global Employee Engagement from 2019 to 2022 Q1

    In Q1 2022, global employee engagement was about 62%, a 6% decrease compared to 2021.

    To increase employee contribution, organizations must tailor their employee engagement tactics, and they should lead the way toward personalization. Employers who use personalized employee engagement techniques have a better chance of keeping and attracting top talent, maximizing ROI, and increasing employee engagement. It also creates a seamless environment that increases employee loyalty, makes staff members feel valued, and offers them a competitive advantage.

    Some instances of employee engagement
    It all begins with hiring
    Changing the nature of the workplace
    Adapting the learning curve
    Different management tiers and task allocation

    Some instances of employee engagement

    1. High-Quality Personalised Communication: Imagine the reaction of employees when HR sends an email to the entire firm that only affects a small portion of the workforce. Excluded employees are irritated because it wastes their time. And unlike a customer, they are unable to unsubscribe or choose not to receive the communications.

    The best communications are highly personalized and designed to improve employees’ lives, expand their knowledge, boost productivity, and give them the resources they need to make better decisions for themselves and their families.

    Additionally, although email may be the quickest and most efficient means for HR to communicate with staff it might not be the most helpful channel for employees. The choice of the employee can be an SMS, email, push notification, etc.

    2. Personalized benefits schemes: Employers must provide a range of financial, health, and well-being benefits to meet the needs of a workforce.

    Consider employees’ demographics, socioeconomic status, environmental variables, and life events to consider the benefits that you want to offer to your employee.

    Organizations must personalize employee engagement strategies forefront of employee engagement. The following are a few considerations to keep in mind as your organization moves toward personalizing employee engagement:

    It all begins with hiring

    Most companies believe that employee engagement starts after onboarding. It starts when a potential employee reads about an opening and submits an application for it, though. Organizations must take the time and make the effort to identify the abilities required for each function. Adding a few qualities to the function to make it more engaging is the finest personalization tactic for raising employee engagement.

    Changing the nature of the workplace

    Today’s information and creative professionals are no longer inspired or motivated to reach their full potential by shared desks, a 9–5 schedule, or office employment. Organizations must redefine how their teams function to increase employee engagement. Starting points include giving employees the option of working from home and scheduling flexible hours when their creative energy is at its highest. Organizations should also consider employee feedback and opinions when choosing office furnishings, cubicle designs, meeting room styles, etc. Employees will be able to design a workspace that appeals to them, draws them in, and gives them a boost.

    Adapting the learning curve

    The success of learning and training sessions has a significant impact on how effectively employees are engaged. It wouldn’t be wise to believe that all of your employees are at the same starting place for every training session given the variety of knowledge sources available nowadays. They might also have entirely different views about what they want to learn and how they want to learn it at the same time. Organizations must therefore tailor the entire learning experience to ensure the sustainability of employees. This includes the training that is being provided, which needs to align with the employees’ individual needs and gaps in knowledge.

    Different management tiers and task allocation

    Redefining the organizational structure and the type of work that people do is just as important as personalizing how they work and what they learn. First, different levels of management are required for personalization. While some workers prefer frequent micromanagement and active reporting from their superiors because it makes them feel more engaged at work, others loathe it and want more independence and autonomy. Every employee’s pulse must be monitored by organizations, and they must be managed accordingly. Second, task distribution also calls for personalization. To divide labor effectively, firms must have a thorough understanding of each employee’s skills and interests. This will not only keep the worker more engaged and motivated, but it will also enhance productivity.

    Conclusion

    Personalization is key to maximizing employee engagement for enhancing contribution. Personalized employee engagement strategies inbuilt the feeling that the company is “listening to employees” and considering their requests as distinct individuals and not just “work machines.” To make employees feel valued and empowered and to get a competitive edge from a highly engaged workforce, personalization is best for employee engagement. Although your employee is a human and wants to get attention and offering something that is personalized to his or her need is the best that an employer can offer to them and it can develop a fruitful relationship.

    FAQs

    What is a personalization strategy?

    Personalization strategy is an approach used by employers to personalize the experience for each employee to ensure maximum productivity and great performance. It helps to increase employee contribution, has a better chance of keeping and attracting top talent, maximizes ROI, increases employee loyalty, and so on.

    How does personalization increase engagement?

    Personalization helps to address the different needs and wants of the employees. It improves employees’ lives, expands their knowledge, boosts productivity, and gives them the resources they need to make better decisions for themselves and their families. It creates a seamless environment that increases employee loyalty, makes staff members feel valued, and offers them a competitive advantage. Hence, these increase employee engagement.

    What are the advantages of personalized employee engagement?

    Some of the advantages of personalized employee engagement are:

    • Increases the chance of keeping and attracting top talents
    • Maximizes ROI
    • Increases employee engagement
    • Increases employee loyalty
    • Makes staff members feel valued
    • Offers employees a competitive advantage

    What are the considerations for an organization to move towards personalizing employee engagement?

    The following are a few considerations to keep in mind as your organization moves toward personalizing employee engagement:

    • Start employee engagement with hiring
    • Change the nature of the workplace
    • Adapt the learning curve to ensure the employees’ sustainability
    • Adopt different management tiers and task allocation