Zomato has become the first digital marketplace to address the issue of distinguishing between real and artificial graphics by announcing that it will prohibit the use of images generated by artificial intelligence in restaurant menus and promotional materials.
According to Rakesh Ranjan, chief executive officer of Zomato’s food ordering and delivery business, eateries that do not comply with the new guideline will be removed from the platform beginning on September 16.
Taking Immediate Action
There are already 276,000 restaurant partners on Zomato, and only 10% of them use artificial intelligence in any capacity. Of those restaurants, only 2% rely only on photos created by AI. The expanding use of artificial intelligence in this context, on the other hand, is seen by Zomato as a danger to authenticity.
This was implemented by the company since it observed the problem beginning to become noticeable. It is necessary to handle it as soon as possible, according to Ranjan, even though it is not yet widespread. Zomato also asserts that it has developed artificial intelligence capabilities that are able to differentiate between real photographs and images generated by AI with an accuracy rate of 90%.
Assistance for Eateries Going through Change
Zomato is providing inexpensive photoshoots to restaurants through its network partners in order to aid them throughout this changeover. Prices for the service range from INR 4,000 to INR 5,000, with the exact amount being determined by the percentage of the menu that requires photography. To provide a point of reference, the average cost for a small restaurant to cover 70% of its menu with professional photographs is between INR 7000 and 15000.
Ranjan noted that artificial intelligence is still essential in areas such as food categorisation and nutrition labelling throughout the food delivery and rapid commerce sectors, despite the fact that Zomato is taking a firm stance on images generated by AI.
Message From Zomato’s CEO
According to Deepinder Goyal, CEO of Zomato, the company uses a variety of artificial intelligence (AI) techniques to improve the efficiency of its workflows.
The employment of artificial intelligence in the creation of graphics for food on restaurant menus is, however, something that we highly discourage. Artificial intelligence-generated photographs of food and dishes are deceptive, and we have received a great number of client complaints regarding this matter. Customers claim that this results in a breach of trust, which in turn leads to an increase in the number of complaints and refunds, as well as a decrease in ratings.
Since we will be actively beginning to remove such photos from menus by the end of this month, we strongly encourage our restaurant partners to refrain from employing artificial intelligence (AI) for dish photographs in restaurant menus from this point on. In addition, we will no longer accept photos of dishes that were generated by artificial intelligence (to the extent that we are able to identify them through automation).
Swiggy Opting Different Strategy
Alternatively, Swiggy, which is Zomato’s competitor, is taking a different approach by collaborating with Spyne.ai to provide its restaurant partners photographic services that are powered by artificial intelligence.
An accelerator programme is also available through Swiggy, which provides rewards to eateries that meet a predetermined image threshold standard.
The majority of Reliance Retail’s fast-moving consumer goods (FMCG) brands, such as Campa and several well-known private labels, are going to be transferred to the newly founded FMCG division of Reliance Consumer Products Ltd (RCPL), which is scheduled to take over their operations.
The purpose of this change is to swiftly expand the firm while maintaining a devoted focus. Snactac, Puric, Glimmer, Enzo, and Get Real are some of the private labels that are involved in the present scenario. Additionally, RCPL intends to construct four to five unique bottling factories for Campa by purchasing bottling equipment and leasing it to partners who would handle the operations. These individuals will be responsible for managing the operations. The corporation is currently engaged in negotiations to conclude these deals.
Prospective Expansion Initiatives
Reliance Retail Ventures is getting ready to invest up to INR 3,900 crore in RCPL through a combination of equity and debt, and these moves happen at the same time. As of late, RCPL was successful in obtaining board clearance for this capital infusion.
Since the introduction of RCPL in November 2022, this will be the greatest investment that Reliance Retail has made in the fast-moving consumer goods (FMCG) sector once it is finished. In addition to being a wholly-owned subsidiary of Reliance Industries, Reliance Retail Ventures also functions as the holding entity for all of the retail businesses that are held by the group, including RCPL.
During a conversation with the media, a senior executive from the industry said that an internal transfer of the brands will be carried out through various mechanisms, such as licensing, in order for RCPL to become the single FMCG organisation that owns the trademarks and sells them.
When it comes to Reliance Retail, there are some smaller private brands that will continue to fall within its purview because they will not be shared to general trade. It is anticipated that the supply of Campa would rise as a result of the creation of new bottling facilities. These facilities will solve the existing limits on bottling capacity, which have hindered the retail expansion of Campa.
Mergers and Collaborations
Reliance Consumer Products Limited (RCPL) has, ever since it was founded, placed a primary emphasis on acquiring and forming partnerships with fast-moving consumer goods (FMCG) firms. In India, notable partnerships include cooperation with companies from Sri Lanka such as Elephant House and Maliban Biscuit, which are responsible for the production and distribution of their respective products.
Additionally, RCPL has made substantial acquisitions, including the complete purchase of the candy brand Ravalgaon, a 51 percent investment in Lotus Chocolate, and a 50 percent share in Sosyo Hajoori Beverages. These acquisitions have been undertaken by RCPL. Independence, a brand that includes packaged foods, edible oil, and staples, was also introduced by the corporation recently.
A total of 78 instances were investigated by the Directorate General of GST Intelligence (DGGI), which is the central investigative and anti-evasion arm of the finance ministry. The DGGI discovered the highest-ever goods and services tax (GST) evasion by the online money gambling industry, which amounted to INR 81,875 crore in FY24.
The Directorate General of Income Tax (DGGI) stated in its most recent annual report that it discovered a record 6,084 instances of tax evasion in 2023-24, involving INR 2.01 trillion in GST. This figure is twice as high as the INR 1.01 trillion that was discovered in FY23 over 4,872 cases.
There 46% of the incidents of tax evasion were related to the non-payment of taxes through clandestine supply and undervaluation, 20% involved fraudulent Input Tax Credit (ITC) claims, and 19% pertained to incorrect ITC claims or refusal to reverse them. These figures were noted in the report.
Similar Cases Were Witnessed in Other Sectors
The Banking, Financial Services, and Insurance (BFSI) sector came in second place, with a total of INR18,961 crore being evaded over 171 cases. Additionally, the pharmaceutical industry (22 cases, INR 40 crore) and works contract services (343 cases, INR 2,846 crore) were among the other industries under consideration.
Moreover, during the fiscal year 24 (FY24), there were 1,976 instances of GST evasion that were discovered in the iron, copper, scrap, and alloys industries, with a total value of INR 16,806 crore. The industries of pan masala, tobacco, cigarettes, and bidi came in third place in terms of evasion, with 212 instances totalling INR 5,794 crore. There were also other industries, such as plywood, lumber, and paper (238 instances, worth INR 1,196 crore), electrical devices (23 cases, worth INR 1,165 crore), and marble, granite, and tiles (235 cases, worth INR 315 crore).
Announcement to Form Inter-Departmental Committee
In addition, the DGGI report suggested the establishment of an interdepartmental committee that would include representatives from the Enforcement Directorate, the Reserve Bank of India, tax authorities, and consumer affairs departments. The purpose of this committee would be to combat the proliferation of online gaming platforms and ensure compliance with regulatory requirements.
Consequently, the time has come to implement a multi-pronged strategy in order to address this area. Regulatory compliance, consumer protection, and national security are all topics that were discussed in the report that was only recently made public by the DGGI. The intelligence wing of the Goods and Services Tax (GST) has taken action against 118 domestic online gambling businesses and issued show-cause notifications to 34 taxpayers, involving a total tax amount of INR 1.1 trillion. These businesses had failed to pay the GST at the specified rate of 28%.
Zomato, a food technology firm run by Deepinder Goyal, has made the necessary adjustments to its answer to the Goods and Services Tax (GST) order issued by the assistant commissioner of revenue from the West Bengal government. The order was for a total of INR 9.85 crore from April 2020 to March 2021.
The corporation has decided to file an appeal against the order rather than pay the amount that was ordered. According to the filing that Zomato made with the exchange, the company believes that it has a compelling case on merits and that it will be appealing the order to the relevant authority. In an earlier filing with the exchange, Zomato made a mistaken statement that the company is obligated to pay the GST authorities the applicable sums.
What Exactly Did Zomato State in Its Recent Filing?
Zomato disclosed in its September 13 filing that it had received an order from the Assistant Commissioner of Revenue, Government of West Bengal, for the period April 2020 to March 2021. The order confirmed the demand for GST in the amount of Rs 5,59,54,319/-, with an interest of INR 3,69,67,792/- (Three Crores Sixty Nine Lacs Sixty Seven Thousand Seven Hundred and Ninety Two Rupees Only) and a penalty of INR 55,95,432/- ( Fifty Five Lacs Ninety Five Thousand Four Hundred and Thirty Two Rupees Only).
The demand order has been obtained in regard to the non-payment of the Goods and Services Tax (GST) on delivery charges, as well as interest and penalties accordingly.
Profits for Zomato in the First Quarter of FY25
On the first of August, the food delivery company Zomato made an announcement on its profitability for the quarter that spanned April to June of the fiscal year 2024-25. A company saw its consolidated net profit increase to INR 253 crore in the first quarter of the fiscal year 2025 from INR 2 crore in the same time the previous year.
As per a survey conducted by a media house, it indicated that the company’s profit after tax for the quarter was INR 253 crore. It was reported that Zomato’s revenue from operations in the reporting quarter was INR 4,206 crore, which is higher than the survey poll forecast of INR 3,9826 crore. In comparison, Zomato’s revenue from operations in the same quarter a year earlier was INR 2,416 crore.
According to the analytics provided by the BSE, Zomato has a market cap of INR 2.41 lakh crore. The company is included in the BSE 100 index as one of its parts. According to Goldman Sachs, the market price of Blinkit, the Quick-commerce platform that Zomato purchased in 2022 for a total of $568 million, is currently at $13 billion. In terms of valuation, this translates to a remarkable sixfold gain from the previous year to the current year.
Amit Ramani’s story is anything but ordinary. Born on April 15, 1974, Amit’s passion for architecture wasn’t something people around him saw coming.
The turning point? When Amit founded Awfis in 2015, India’s startup culture was booming, yet there was a massive gap in flexible, affordable office solutions. Mr. Ramani, always the forward-thinker, seized the moment. With his vast real estate and workplace strategy expertise, he brought Awfis Space Solutions Pvt. Ltd. to life, a tech-enabled platform offering everything from freelancer co-working hubs to complete office solutions for corporates.
In this StartupTalky biography, we explore the milestones that defined Mr. Ramani’s career, the challenges he faced while establishing Awfis, and the unique solutions that have made his company a household name in the world of co-working spaces.
Amit Ramani – Biography
Name
Amit Ramani
Born
April 15, 1974
Education
School of Planning and Architecture, Delhi
Occupation
Real Estate, Facility Planning, Workplace Strategy
Position
Founder and CEO of Awfis Space Solutions
Wife
Simran Ramani
Net worth
$75 million
Amit Ramani – Education
Mr. Ramani’s academic path began at the prestigious School of Planning and Architecture in New Delhi, where he earned his B.Arch in 1994. But that was just the beginning of his exploration into the world of design and spaces. He packed his bags and headed to Kansas State University in the U.S., where he completed his master’s degree in Architecture in 1999. Amit’s passion for understanding how spaces shape experiences didn’t stop there—he went on to pursue a specialized master’s in Real Estate and Workplace Strategy from Cornell University in 2001, further honing his expertise in crafting efficient and inspiring environments.
Amit Ramani – Career
Before Amit became the mastermind behind Awfis, he gained valuable experience as a senior consultant at HOK, a global design, architecture,
and engineering firm. His role there sharpened his business acumen, which he later applied in his work with Bank of America as a business partner. After spending 12 years in the U.S. learning the ropes of both architecture and business, Amit decided it was time to return to India and make his mark in his home country.
Upon his return, Amit’s entrepreneurial journey truly began. He co-founded three ventures: NELSON, an architectural and design firm, Petra, a construction management company, and finally, Awfis, the co-working space that would change the landscape of flexible workspaces in India.
Amit Ramani’s early career is a testament to how passion, combined with strategic education and hands-on experience, can lead to creating something transformative. His path wasn’t always straightforward, but each step brought him closer to revolutionizing the way people work.
Amit Ramani – Journey with Awfis
In just a few years, Mr. Amit Ramani, the visionary behind Awfis, has revolutionized the concept of coworking, transforming it into a tech-powered workspace solutions platform. What began as a simple flexible office space provider has evolved under his leadership into a comprehensive ecosystem, addressing every aspect of modern work needs. Awfis now offers everything from Flex Workspaces to Enterprise Solutions and custom Design & Build services through Awfis Transform. Thanks to Mr. Ramani’s forward-thinking approach, Awfis not only manages workspaces with its ‘Awfis Care’ platform but also supports remote working and work-from-home solutions, staying ahead of workplace trends.
Today, Awfis boasts over 100 centers with more than 62,000 seats spread across 14 cities in India, all driven by Mr. Ramani’s mission to reshape the way people work. Whether it’s for freelancers, entrepreneurs, or large enterprises, Awfis creates adaptable and vibrant spaces for everyone. Its flexible leasing options—ranging from hourly bookings to yearly contracts—allow businesses to scale seamlessly while enjoying access to multiple locations across the country.
Under Mr. Ramani’s guidance, Awfis has grown into far more than just a provider of desks and Wi-Fi. With fully equipped meeting rooms, printing services, and even a permanent business address, Awfis covers all the essentials of a modern office at highly competitive prices. Today, over 1,500 companies and 28,000 professionals, from innovative startups to Fortune 500 giants, call Awfis their workspace.
Awfis achieved a 55.8% growth in revenue for the fiscal year ending March 2024. Its operational revenue increased from INR 545 crore in FY23 to INR 849 crore in FY24, as per the company’s consolidated financial statements filed with the stock exchange. Additionally, the firm’s losses were reduced by 61.8%, bringing the total loss down to INR 17.8 crore for FY24.
Awfis Financials FY24
Going beyond the physical space, Mr. Ramani has also ensured that Awfis fosters community and growth. The platform hosts over 500 exclusive events and workshops annually to encourage professional development and networking. Through its Rewards Program, Awfis has partnered with over 100 strategic service providers, making it the go-to solution for evolving business needs.
Owing to Amit Ramani’s leadership, Awfis has become more than just a place to work—it’s a dynamic platform that adapts to the demands of the modern workforce.
CEO Amit Ramani’s ringing of the bell at NSE India in June 2024, symbolized both marking a milestone and ushering in a new era for Awfis Space Solutions Limited and coworking in India. With Mr. Ramani at the helm, Awfis transformed from a single center in New Delhi to over 160 centers, from 1 city to 16, it took them more than 3000 days and nights to build Awfis. Today, as they become the first Indian company in the co-working category to successfully go public, their IPO reflects the relentless effort and innovation of their remarkable team, the unwavering support of their network, and the quiet faith of their community.
For the fourth year in a row, the Great Manager Institute® has honored Awfis and Mr. Amit Ramani by naming him one of the Top 25 CEOs, MDs, and Founders. This accolade is more than a personal achievement; it highlights the hard work and dedication of our incredible team at Awfis. Their relentless perseverance, innovative spirit, and steadfast commitment have been the key drivers of our success.
Mr. Amit Ramani is a key member of the Young President’s Organization (YPO) Delhi Chapter, which connects the top 200 business leaders and entrepreneurs in the community.
He’s been actively involved with the International Facilities Management Association (IFMA) and CoreNet for the past eight years and even serves on the board of CoreNet’s Charlotte Chapter. His insights on real estate strategy and creating effective workspaces have earned him a spot as a regular speaker at top industry events like the CoreNet Global Summit. His work has been featured in the Journal of Corporate Real Estate.
Beyond that, he’s also an active member of RICS and NASSCOM, continuously contributing to the industry.
His impressive work in real estate and facility planning has won him the prestigious IFMA Foundation Award three years in a row.
As a thought leader, Mr. Ramani has also shared his expertise as a guest lecturer at Cornell University, NYU, and Texas A&M, helping shape the next generation of professionals.
Amit Ramani – Interests
Amit Ramani is a man of many passions and his interests reflect a deep commitment to making a difference across various fields. From arts and culture to civil rights and social action, he’s driven by a desire to create positive change. His work in economic empowerment and education shows how much he values opportunities for growth and development, while his focus on health and science & technology keeps him at the cutting edge of innovation. Whether it’s through mentoring, speaking at global forums, or just his everyday work, Amit’s diverse interests keep him engaged and always thinking about the bigger picture.
FAQs
Who is Amit Ramani?
Amit Ramani is the founder and CEO of Awfis Space Solutions.
What is the net worth of Amit Ramani?
The net worth of Amit Ramani is $75 million (2024).
What is Awfis?
Awfis (Awfis Space Solutions Private Limited) has been able to build a niche for itself within the ever-evolvingcoworking segment, largely owing to its unceasing commitment to providing high-grade workspaces and amenities at an affordable cost.
In this exclusive interview with StartupTalky, we speak with Vikram Singh Meena, Founder and CEO of TechEagle, a pioneering company in drone delivery solutions. With a focus on enhancing logistics through drone technology, TechEagle is enabling faster, more efficient, and cost-effective delivery services, particularly in remote and underserved areas. Vikram discusses the journey behind building TechEagle, the advanced UAV technology driving the company’s operations, and its potential to transform industries such as healthcare, e-commerce, and agriculture through innovative aerial logistics.
StartupTalky: What inspired you to start TechEagle, and what does the company offer through its drone delivery services?
Mr. Vikram: The inspiration behind TechEagle is deeply personal. Growing up in the small village of Kishanganj in Rajasthan, I witnessed firsthand the harsh realities of limited access to essential services like healthcare and basic commerce. Losing loved ones due to the unavailability of timely medical care left a profound impact on me. This personal drive to address such challenges led me to explore drone technology during my time at IIT-Kanpur, where we initially developed fixed-wing drones for long-range deliveries.
When I met Anshu (TechEagle, Co-founder & COO), we shared a vision of solving broader logistical challenges through technology, aiming to revolutionize last-mile logistics and ensure that critical resources reach everyone, everywhere. Our collaboration took a significant leap when we decided to work together on developing solutions that could overcome existing barriers in logistics. As our operations expanded to Lucknow, we encountered the challenge of limited runway access for operating fixed-wing drones. This obstacle led us to develop rotary-wing drones capable of vertical takeoff and landing (VTOL), commonly known as quadcopters. This innovation eliminated the need for runways and allowed us to make history in 2018 by delivering the world’s first tea via drone in Lucknow.
As we gained more experience with rotary-wing drones and received valuable feedback, we recognized their limitations, such as higher power consumption and shorter range. To overcome these challenges and better serve a variety of logistics needs, we developed India’s first hybrid eVTOL drone—a pioneering aircraft that combines the vertical takeoff capabilities of a helicopter with the long-range efficiency of a fixed-wing plane. This unique combination, embodied in our flagship product Vertiplane X3, makes our drones ideal for efficient, long-range deliveries across diverse terrains and environments, both urban and rural, giving us the flexibility to work across the entire spectrum with our clients.
StartupTalky: With TechEagle’s significant market share, how do you ensure the reliability and safety of your drone operations, especially in e-commerce and defense applications?
Mr. Vikram: At TechEagle, reliability and safety are the foundation of our operations. We take a holistic approach to drone innovation, overseeing every step from design and development to in-house manufacturing. This end-to-end control ensures that every component of our drones meets the highest standards of quality and safety.
Our drones are equipped with cutting-edge sensory technology, including proprietary detect-and-avoid systems, obstacle avoidance, and GPS night navigation. These advanced features are crucial for ensuring safe, long-range BVLOS (Beyond Visual Line of Sight) flights, even in the most challenging environments. The integration of our autopilot propulsion system and onboard computing allows our drones to execute complex tasks with unparalleled precision, making them exceptionally reliable for applications ranging from e-commerce to defense.
To maintain continuous communication and control, our drones utilize a proprietary, redundant communication system that operates seamlessly across multiple networks, including Radio Frequency, 4G, 5G, and Satellite Communication. This system ensures that our drones remain connected to ground control stations throughout their flights, significantly enhancing
Our commitment to innovation and safety was further recognised by our win in the Qualcomm Design India Challenge in 2022.
StartupTalky: What technological innovations set TechEagle’s drones apart from competitors?
Mr. Vikram: TechEagle’s drones are distinguished by several cutting-edge technological innovations that make them highly versatile and adaptable across a broad spectrum of industries:
Long-Range and High Payload Capacity: Our drones are designed for extended flights with significant payload capabilities, making them ideal for a wide range of logistics applications. Whether operating in dense urban areas or challenging environments, our drones ensure reliable and efficient delivery of essential goods, from medical supplies to everyday consumer products.
5G and AI-Driven Command and Control Module: We’ve developed a state-of-the-art plug-and-play module that leverages 5G connectivity and AI to command and control an entire fleet of drones from a central hub. This system streamlines operations, enhances safety, reduces the need for manual intervention, and ensures continuous situational awareness across different sectors.
Advanced Software Solutions: Our proprietary software suite offers robust mission planning, real-time monitoring, and comprehensive data analytics. These tools give operators unparalleled control over their drone operations, optimizing both efficiency and safety. The software is designed to be intuitive and flexible, catering to the diverse logistics needs of various industries.
Customization to Industry Needs: We specialize in designing and manufacturing drones that are specifically tailored to meet the demands of sectors like logistics, healthcare, and defense. Our focus on customization ensures that our drones are not just versatile but also optimized to tackle the specific challenges of each industry, providing our clients with solutions that truly fit their needs.
Scalability and Future-Readiness: TechEagle’s drones are built with scalability in mind, allowing for easy expansion of operations as client needs grow. Our modular design and software architecture enables seamless integration of new technologies and capabilities, ensuring that our drones remain at the cutting edge of innovation.
StartupTalky: What challenges have you encountered in operating drones for defense purposes, and how have you addressed them?
Mr. Vikram: Operating drones for defense applications presents several unique challenges that require advanced technological solutions and rigorous engineering to overcome. Here are the key challenges and how TechEagle has addressed them:
Reliability in Extreme and Unpredictable Conditions: Defense operations often take place in environments with extreme weather, high altitudes, and potentially hazardous terrains. Ensuring that our drones can perform reliably under these conditions has been a significant challenge. To address this, we have invested heavily in robust R&D to develop drones that meet and exceed global safety and reliability standards. Our drones undergo rigorous testing in simulated environments to ensure they can withstand extreme conditions while maintaining operational integrity.
Navigation in GPS-Denied Environments: In many defense scenarios, GPS signals can be jammed or unavailable, making traditional navigation systems unreliable. To overcome this, we’ve integrated advanced AI-based navigation systems, including Visual-Inertial Odometry (VIO) and Simultaneous Localization and Mapping (SLAM) technologies. These systems enable our drones to navigate autonomously and precisely in GPS-denied environments by relying on onboard sensors and real-time data processing.
Communication in Electronic Warfare (EW) Environments: Defense operations often involve environments with significant electronic interference, which can disrupt drone communications. While 5G offers benefits in some scenarios, it’s not always feasible in military operations due to the lack of cellular networks and vulnerability to jamming. Instead, we use Satellite Communication (SATCOM) systems for long-range, secure communication. These systems operate on military communication bands, providing robust, interference-resistant links that ensure continuous command and control over the drones, even in electronically contested spaces.
Customization for Mission-Specific Requirements: Defense missions vary widely, from surveillance and reconnaissance to logistics and tactical support. Each mission demands specific drone capabilities. At TechEagle, we address this by offering extensive customization options for our drones. Whether it’s integrating specialized sensors, enhancing payload capacity, or adjusting flight characteristics, our in-house R&D team works closely with defense clients to tailor drones to their specific needs, ensuring mission success.
Security and Compliance with Defense Standards: Security is paramount in defense operations. Our drones are designed to meet stringent defense sector requirements, including encryption for communication channels and securing data against cyber threats. We also ensure our systems are compliant with defense standards, such as Design Assurance Level-D (DAL-D) for safe remote operation, which is critical for integrating our drones into complex defense networks.
Autonomous Operation and AI-Driven Decision-Making: In defense operations, there are scenarios where drones must operate independently without real-time human control, especially in communications-denied environments. We’ve integrated AI-driven decision-making capabilities into our drones, allowing them to autonomously navigate, identify threats, and complete missions. This autonomy is supported by advanced computer vision and machine learning algorithms, enabling the drones to react and adapt to dynamic situations on the battlefield.
StartupTalky: What were the key factors behind the success of launching Asia’s largest Drone Delivery Hub, particularly concerning e-commerce?
Mr. Vikram: The success of launching Asia’s largest drone delivery hub, especially in the context of e-commerce, can be attributed to several critical factors that go beyond just overcoming the challenges of rugged terrains:
Strategic Infrastructure Development: Establishing the necessary operational and logistics infrastructure in challenging environments like Meghalaya required not only meticulous planning but also an innovative approach to problem-solving. We conducted extensive on-site assessments to create secure helipads and mapped out detailed flight routes that adhered to the highest safety standards.
Leveraging Cutting-Edge Technology: Our success was also driven by the use of advanced drone technology, particularly our hybrid eVTOL drones, which combine vertical takeoff capabilities with long-range efficiency. This technology allowed us to navigate difficult terrains and deliver goods efficiently, whether it was medical supplies or e-commerce products. The drones’ high payload capacity and extended range made them ideal for covering large areas and servicing multiple locations.
Robust Command and Control Systems: Our 5G and AI-powered command and control module was crucial in managing the entire fleet of drones from a central hub. This system not only simplified operations but also enhanced safety and reliability, enabling real-time monitoring and dynamic mission adjustments based on environmental conditions. This ensured that deliveries were not just timely but also consistent in quality.
Collaboration with Local Authorities and Stakeholders: A significant factor in our success was the strong collaboration with local government authorities, healthcare providers, and community leaders. Their support was instrumental in gaining access to necessary locations, understanding local needs, and ensuring the smooth execution of the project. This partnership was particularly important in building trust and ensuring community acceptance of the new technology.
Focus on Scalability and Future Expansion: From the outset, we designed the drone delivery hub with scalability in mind. This allowed us to not only meet the immediate needs of the region but also plan for future expansions. Our current operations, which impact over 1.5 million people daily by delivering essential supplies to 30% of Meghalaya, are just the beginning. We are already working on the next phase of expansion to cover 100% of the state, with plans to replicate this model across other regions in India and beyond.
Commitment to Customer-Centric Solutions: While the initial focus was on healthcare logistics, the infrastructure and technology we developed are highly adaptable to e-commerce needs. The success of the hub is not just about delivering goods but about enhancing the customer experience by providing faster, more reliable service. This customer-centric approach is key to driving adoption in the e-commerce sector and expanding the reach of drone logistics.
Continuous Improvement and Innovation: We view every challenge as an opportunity for growth. The insights gained from operating in such a demanding environment have informed our ongoing efforts to refine and enhance our technology and processes.
These factors combined to make the launch of Asia’s largest drone delivery hub a success, setting a new standard for drone-based logistics in e-commerce and beyond.
StartupTalky: Your drones have saved 2,500 metric tonnes in carbon emissions. How does TechEagle plan to enhance its environmental sustainability further?
Mr. Vikram: Environmental sustainability is at the core of TechEagle’s mission. While saving 2,500 metric tonnes of carbon emissions is a significant achievement, we are committed to pushing these efforts even further. We plan to enhance our sustainability through several key strategies:
Advanced Battery Technology: We are continually improving our drones’ energy efficiency by investing in next-generation battery technology. This includes exploring solid-state batteries and other innovations that offer higher energy density, longer life cycles, and faster charging times. These advancements will reduce the energy required for each flight, minimizing our overall carbon footprint.
Optimized Flight Algorithms: Our R&D teams are developing more sophisticated flight algorithms that optimize flight paths, reduce energy consumption, and extend operational range. By using AI and machine learning to continuously refine these algorithms, we can ensure that our drones are as energy-efficient as possible during every mission.
Renewable Energy Integration: We are exploring the integration of renewable energy sources, such as solar and wind, into our operations. This includes deploying solar-powered charging stations for drones, which would further decrease the reliance on fossil fuels and reduce the carbon emissions associated with our logistics chain.
Circular Economy Practices: We are adopting circular economy principles in our manufacturing and operations. This involves using recyclable materials in drone production, reducing waste through more efficient manufacturing processes, and developing programs for refurbishing and recycling older drone models.
These efforts are designed to make TechEagle a leader in sustainable drone technology, ensuring that our operations contribute to a greener, more sustainable future.
StartupTalky: How have your partnerships with AIIMS, Swiggy, and defense organizations impacted your growth and operations?
Mr. Vikram: Our strategic partnerships with key organizations have played a pivotal role in shaping TechEagle’s growth and operational capabilities:
Healthcare Logistics: While we have collaborated extensively with healthcare providers, such as AIIMS, to refine our drone technology for medical deliveries, our focus now is on how these experiences have enhanced our overall logistics capabilities. Working in healthcare has allowed us to develop drones that are not only reliable but also meet the stringent demands of time-sensitive and critical deliveries, which is a valuable asset across all sectors we serve.
E-Commerce Insights: Collaborations with leading food delivery players like Swiggy and others in the e-commerce space have provided us with crucial insights into last-mile logistics. These partnerships have helped us better understand the dynamics of rapid delivery, customer expectations, and operational efficiency in urban environments.
Defense Applications: Our work with defense organizations has driven innovation at the highest levels, focusing on security, reliability, and adaptability. Although specific details remain confidential, these collaborations have significantly expanded our technological capabilities and positioned us as a key player in providing advanced drone solutions for complex and critical missions.
In summary, our partnerships across healthcare, e-commerce, and defense have not only enhanced our technical expertise but have also allowed us to apply these learnings across different sectors, driving TechEagle’s growth and innovation.
StartupTalky: What do the recent tenders from the Ministry of Defence mean for TechEagle’s future in the defense sector?
Mr. Vikram: The recent tenders from the Ministry of Defence strongly indicate that the technology we’ve been developing is in alignment with the evolving needs of the defense sector. This is a clear sign that our efforts in building robust, adaptable, and advanced drone solutions are resonating well with the Defense industry’s demands.
Since our inception in 2015, we’ve focused on revolutionising logistics through innovation. This recognition from such a critical sector is not just a testament to the hard work and dedication we’ve put into product development—it’s also a validation of our vision to contribute meaningfully to national security through cutting-edge technology. This progress fuels our excitement as we continue to explore new possibilities in the defense sector, leveraging our expertise to meet the highest standards and expectations.
StartupTalky: What are TechEagle’s plans for expanding its services in the e-commerce and defense sectors, and what impact do you expect?
Mr. Vikram: TechEagle is strategically expanding in both e-commerce and defense sectors, focusing on areas with significant logistical challenges.
E-Commerce: We’re targeting key regions, particularly those underserved by traditional logistics, to deploy drone delivery services. With increasing internet penetration and online shopping in lower-tier towns, our early deployments have shown promising results in enhancing last-mile logistics. By making deliveries faster and more efficient, we aim to open up new markets and improve service accessibility in these areas.
Defense: In the defense sector, we are refining our offerings to meet specific military needs. Our VertiPlane X3 has proven effective in demanding scenarios, and we’re expanding our portfolio to address challenges like autonomous operations and electronic warfare resilience. These innovations will enhance mission effectiveness and contribute to national security.
Impact: Our expansion will revolutionise last-mile logistics in e-commerce, while in defense, it will strengthen operational efficiency and technological superiority. This aligns with our vision to lead in drone technology, driving innovation across multiple industries.
StartupTalky: What role does funding play in your future projects, such as developing heavy payload drones and global expansion?
Mr. Vikram: Funding is essential to advancing TechEagle’s future projects, particularly in the development of heavy payload drones and driving our global expansion. Our focus on innovation, supported by fully indigenous hardware and software, demands significant investment in R&D. While funding often poses challenges for ambitious ventures, our Indian DNA, frugality at the core, and the founders’ decade-long experience in the drone and logistics domain enable us to maximise the impact of every rupee. This approach allows us to innovate efficiently without being constrained by financial limitations.
To date, we’ve successfully raised two rounds of funding from prominent VC funds, UHNIs, and visionary entrepreneurs. This capital not only fuels our current innovations but also provides strategic guidance that shapes our growth trajectory. While we don’t face a funding crunch, we remain open to additional investments from vision-aligned partners who can help further accelerate our mission to revolutionise logistics. We will also be going for our Series A soon.
In essence, funding is not just about securing capital; it’s about ensuring sustainable growth and maintaining our leadership in drone technology as we scale our operations across industries in India. While we’ve made significant strides, the continuous pursuit of innovation means that additional funding will always be welcome to fully realise our vision of transforming logistics on a global scale.
StartupTalky: Looking ahead, what are the key innovations or trends in drone technology that you believe will shape the future of logistics?
Mr. Vikram: The future of logistics is set to be transformed by several key innovations in drone technology, with a strong focus on autonomy and integration into global networks:
Heavy Payload Drones: The development of heavy payload drones is poised to revolutionize mid-mile and first-mile logistics. These drones will enable the transport of larger quantities of goods over greater distances, significantly reducing costs—potentially by up to 80%. This innovation will facilitate more integrated and efficient supply chains, making logistics faster, more reliable, and cost-effective, while also addressing challenges in reaching remote or hard-to-access areas.
Autonomous Operations through AI and Machine Learning: Advances in AI and machine learning are driving drones towards greater autonomy. Drones equipped with these technologies can learn and adapt to new environments, making them capable of safe operation in complex and dynamic conditions, such as urban landscapes. This enhanced autonomy is crucial for expanding the use of drones in both commercial and defense sectors, particularly in GPS-denied or communication-challenged environments.
Airspace Traffic Management (UTM): The integration of drones into airspace traffic management systems, also known as Unmanned Aircraft System Traffic Management (UTM), will be a key trend. As drone operations increase, seamless UTM systems that ensure safe and efficient operation of both manned and unmanned vehicles will be essential. These systems will allow drones to efficiently navigate through busy airspaces, particularly in urban areas.
Regulatory Evolution for Autonomous Flight: The success of autonomous drone operations will heavily rely on the evolution of regulatory frameworks. Aviation authorities worldwide are increasingly developing regulations that support autonomous flight, including standards for AI-driven decision-making, fail-safe mechanisms, and data security. These frameworks are essential for scaling autonomous drone logistics globally.
Advanced Autopilot and Navigation Systems: The next generation of autopilot systems, integrated with AI and sensor fusion technologies, will allow drones to operate with greater autonomy. These systems will enable precise navigation, obstacle detection, and collision avoidance, even in complex and crowded airspaces. This will be particularly important for expanding drone operations in urban environments.
5G and Satellite Communication (SATCOM) Synergy: While 5G will enhance real-time communication in areas with robust infrastructure, satellite communication will ensure connectivity in remote or underserved regions. The synergy between these technologies will support the global deployment of autonomous drone fleets, making logistics more resilient and reliable.
These innovations will drive the logistics industry towards a more sustainable, efficient, and cost-effective future. TechEagle is excited to be at the forefront of this transformation, leveraging these trends to shape the future of logistics and Urban Air Mobility on a global scale.
With the rise in Electric Vehicles around the globe the market has grown in the past decade. There is a lot of competition among brands to bring out the best Electric Vehicles. The race is both in the two wheeler and four wheeler sectors. Not to forget the bigger vehicles too in this competition! If you are planning to buy an EV or want some information about the trending EVs globally then here is a listicle. Let us dive into the world of EVs and check out the top 10 EVs in the world.
Tesla, Inc. is an American electric vehicle and clean energy company founded in 2003, known for its mission to speed up the world’s transition to sustainable energy through innovative products and solutions. The company was established by engineers Martin Eberhard and Marc Tarpenning, with Elon Musk joining shortly after as a significant investor and later becoming the CEO.
The company has pioneered several key innovations in the automotive industry. High-performance electric vehicles, advanced battery technology, and autonomous driving capabilities are their innovations. Their contribution to the evolution of electric mobility include:
Tesla Roadster
Model S
Model 3
Model X
Model Y
Tesla’s impact on the market has been profound, as it has spurred a global shift towards electric vehicles. This is after it only disrupted traditional automotive manufacturers. The company has reported increasing sales figures. Also, a significant growth in both production and delivery, reflects a rising consumer demand. Besides electric vehicles, Tesla has expanded its portfolio to include energy storage solutions. This diversification aligns with the company’s overarching goal of promoting renewable energy and reducing reliance on fossil fuels.
BYD Auto
Company
BYD Auto
Founded
1995
Market Cap (September 2024)
$99.06 Billion
Origin
China
Website
byd.com
Top EV Companies – BYD Auto
BYD Auto, established in 1995, originated as a rechargeable battery manufacturer. Then it diversified into the automotive sector. The company has evolved into a leading player in the electric vehicle market. It is driven by its commitment to innovation and sustainability. Its headquarters are located in Shenzhen, China. The headquarters has developed a robust infrastructure for research and development.
The company offers passenger cars, buses, and commercial vehicles. BYD’s electric vehicle range is characterized by:
advanced battery technology,
impressive driving ranges, and
a focus on environmental sustainability.
Models such as the BYD Han and BYD Tang have gained attention for their performance and features.
BYD Auto has made significant strides in global expansion. This has helped in establishing a presence in various international markets. The company has formed strategic partnerships and collaborations to enhance its market reach. It has invested in local manufacturing facilities to meet regional demand.
Established in 1908, GM is evolving through various phases of innovation and adaptation. The company has increasingly focused on electrification, recognizing the need to transition from traditional internal combustion engines to EVs.
The launch of the Chevrolet Bolt marked a significant milestone for GM, as it was one of the first affordable all-electric vehicles to offer a substantial driving range, thereby making electric mobility more accessible to the general public. Additionally, the introduction of the Hummer EV represents a bold step in reimagining a classic brand, showcasing GM’s capability to produce high-performance electric vehicles that appeal to both adventure enthusiasts and environmentally conscious consumers.
GM’s long-term vision is centered around achieving an all-electric future, with ambitious goals to eliminate tailpipe emissions from new light-duty vehicles by 2035.
Volkswagen AG
Company
Volkswagen AG
Founded
1937
Market Cap (September 2024)
$52.74 Billion
Origin
Germany
Website
volkswagen-group.com/en
Top EV Companies – Volkswagen AG
Volkswagen AG is undergoing a transformation. It has shifted from conventional manufacturing to electric vehicles (EVs). The company is reflecting a strategic response to the evolving automotive landscape. This transition involves large investments in R&D, and new production facilities.
The ID series represents an innovative approach to electric mobility. It features a range of models designed to cater to diverse consumer needs. This series includes vehicles such as the ID.3 and ID.4. These are equipped with cutting-edge features and sustainable design elements. Volkswagen AG is dedicated to sustainability, aiming to reduce its carbon footprint. The company has set ambitious future goals, thereby contributing to a more sustainable automotive industry.
Hyundai Motor Company
Company
Hyundai Motor Company
Founded
1967
Market Cap (September 2024)
$43.79 Billion
Origin
South Korea
Website
hyundai.com/worldwide/en
Top EV Companies – Hyundai Motor Company
Hyundai Motor Company has made significant strides in the EV sector, focusing on innovative technologies and sustainable practices. The company aims to expand its EV lineup. It looks at investing in R & D for improve battery efficiency and charging infrastructure. This in turn promotes a greener automotive future.
Among the notable electric models introduced by Hyundai are
Hyundai Ioniq
Kona Electric
The Ioniq series offers a range of options, including
The Ford Motor Company has undergone significant transformations in response to the evolving automotive landscape. This shift has necessitated a comprehensive reevaluation of their product offerings. In line with this transition, Ford has launched innovative electric models such as:
Mustang Mach-E: an all-electric SUV that combines performance with eco-friendliness,
F-150 Lightning: an electric version of their iconic pickup truck.
These vehicles not only reflect Ford’s commitment to electrification but also aim to capture the interest of a diverse consumer base seeking modern, sustainable transportation options. To solidify its position in the market, Ford has developed plans that encompass increased investment.
Rivian Automotive
Company
Rivian Automotive
Founded
2009
Market Cap (September 2024)
$13.60 Billion
Origin
USA
Website
rivian.com
Top EV Companies – Rivian Automotive
Rivian Automotive was established with a mission to revolutionize the automotive industry. It aimed at producing sustainable electric vehicles. Such vehicles were designed to cater to the needs of adventure-seeking consumers. The innovation involved environmental responsibility.
The company has concentrated its efforts on developing electric trucks and SUVs. It aims to capture a significant share of the growing market for electric vehicles. The emphasis is given to offering products that combine rugged performance with advanced technology and eco-friendly features. Rivian has attracted large investment from various sources. Such investments have positively influenced its market reception. This has led to heightened interest and anticipation for its vehicle offerings.
NIO Inc.
Company
NIO Inc.
Founded
2014
Market Cap (September 2024)
$10.96 Billion
Origin
China
Website
ir.nio.com
Top EV Companies – NIO Inc.
NIO Inc. is a prominent electric vehicle manufacturer established in 2014. The company was founded by William Li. He aimed to create high-performance electric vehicles.
NIO vehicles stand out in the crowd by their cutting-edge features, which include
advanced battery swapping technology,
autonomous driving capabilities, and
focus on user-centric design.
These attributes not only enhance the driving experience but also address concerns such as:
range
charging times
positioning
The company has experienced growth since its start. It is marked by increasing sales figures and expanding market presence. With an aim to solidify its market presence, NIO plans to:
innovate product lineup
enhance service offerings
explore international markets
Lucid Motors
Company
Lucid Motors
Founded
2007
Market Cap (September 2024)
$8.91 Billion
Origin
USA
Website
lucidmotors.com
Top EV Companies – Lucid Motors
Lucid Motors was established with the vision of redefining the luxury automotive experience. The company aims to create high-performance electric vehicles. These vehicles not only meet but exceed the expectations of discerning consumers. They emphasize a commitment to environmental responsibility and cutting-edge design.
The flagship model, the Lucid Air, exemplifies the brand’s dedication to excellence. It features impressive specifications such as
a range of over 500 miles on a single charge,
rapid acceleration capabilities, and
spacious, luxurious interior equipped with state-of-the-art technology.
The vehicle’s design integrates aerodynamics and efficiency, showcasing a sleek silhouette. The company differentiates itself from traditional luxury automakers by focusing only on electric powertrains, thereby appealing to environmentally conscious consumers who seek high-end vehicles without compromising on performance or style.
Xpeng Motors
Company
Xpeng Motors
Founded
2014
Market Cap (September 2024)
$8.26 Billion
Origin
China
Website
xpeng.com
Top EV Companies – Xpeng Motors
Xpeng Motors, founded in 2014, has emerged as a significant player in the electric vehicle industry. It is driven by a vision to create intelligent and connected vehicles. These vehicles enhance the driving experience. The company was established in Guangzhou, China.
The company is renowned for its cutting-edge technology and advanced smart features such as:
autonomous driving capabilities,
intuitive user interface,
robust suite of connectivity options.
Xpeng’s vehicles are equipped with proprietary software and hardware that enable over-the-air updates, ensuring that customers benefit from the latest advancements in automotive technology.
In recent years,it has expanded its footprint beyond the Chinese market. This expansion is characterized by:
establishment of local partnerships,
introduction of its flagship models,
commitment to meeting the diverse needs of global consumers.
The top EV companies are Tesla Inc., Ford Motor Company, Hyundai Motor Company, Lucid Motors, General Motors, NIO Inc., Rivian Automotive etc.
Who is the No. 1 EV company?
Tesla is considered the market leader in the EV sector. The American company was founded in 2003 by multi-billionaire Elon Musk.
Which country is leading in EVs?
The country which is leading in terms of the production of EVs is China. China produces more than 60% of EV batteries around the world.
What is the full form of BYD?
Build Your Dreams also known as BYD is a China-based multinational high-tech company. BYD Auto is one of the leading EV manufacturers around the world.
Challenge organized in partnership with Nas.io and Back To Back SWE
Five startups awarded Rs 10 lakh equity-free grant
Founders get chance to directly interact with Agarwal and seek feedback
16th September 2024, New Delhi: Ritesh Agarwal, founder & group CEO of travel-tech company OYO, recently joined forces with global influencer Nuseir Yassin’s (popularly known as NAS) creator platform NAS.io and online learning portal Back To Back SWE for the 7-Day Startup Challenge, a program designed to guide early-stage startups through the foundational steps of building and refining a business idea, with Agarwal awarding a Rs 10 lakh equity-free grant to five winners.
The challenge attracted nearly 3,000 participants from around the world, including India, the US, Canada, and the UAE. The event, which was hosted on NAS.io, revolved around seven distinct daily themes, each covering a crucial aspect of business development, ranging from goal setting and market research to product roadmap and branding.
The five winners included Bharat Anubhav, an Odisha-based company building a marketplace for certified tourist guides; Ekogalaxy, a climate education platform; Harmony Sourcing, which is helping global buyers connect with factories in India; Farmkrate, an agricultural solutions startup in Andhra Pradesh; and Aura, a mental wellbeing initiative out of Bengaluru.
Over the years, several people have helped me in my entrepreneurial journey. I feel it is only fitting that I return the favour to the next generation of entrepreneurs by sharing my experience. NAS.io, with its large network of aspiring startup founders, and BackToBackSWE, which offers comprehensive mentorship programs, were ideal partners for such an initiative, said Agarwal.
Ritesh Agarwal also shared his thoughts on the challenge on Twitter:
I recently teamed up with @Nascommunities & @backtobackswe to help budding entrepreneurs with the foundational steps of building and refining their business ideas in a 7 day challenge.
From drafting a business plan to creating a financial model to getting product market fit, we…
“This program will hopefully not only equip them with essential business skills but also foster a spirit of innovation and community. India is in the throes of a startup revolution, with young founders solving real-world problems. With the right support, startups can power the next wave of economic growth.”
Roshan Paul, co-founder at Aura, one of the winners, added: “The simple, step-by-step approach made it easy to refine our idea, and the support we received from the community members was invaluable. Competing with so many talented participants made this a rewarding experience.”
Agarwal is also mentoring startups through his stint at the reality TV series Shark Tank India, where he made his debut during the third season earlier this year, becoming the youngest judge on the show. Last year, he announced an equity-free grant of Rs 5 lakh each to four startups from Ladakh in partnership with the Naropa Fellowship.
About OYO
OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aim to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 175K hotels and home storefronts in more than 35 countries including India, Europe, and Southeast Asia. For more information, visit www.oyorooms.com.
Monday, 16 September 2024, Bengaluru: With three days to go until the World CX Summit and Awards 2024 unfolds, the stage is set for India’s top-notch gathering of customer experience leaders and innovators. The event is hosted by Trescon will take place in Bengaluru on 19th September 2024 at the JW Marriott Hotel. This summit will bring together over 200+ C-level experts to explore the latest trends, share insights, and recognize excellence in customer experience.
The recent innovations in the AI space bring a whole new dimension to how businesses and CX leaders operate and interact with customers. From generative AI to utilizing advanced data analysis to interpreting customer feedback, these technologies are transforming the way organizations understand and engage with their audience. AI is truly reshaping existing business models and creating new avenues for competitive advantages.
The World CX Summit will provide a platform for CX experts and innovators to explore these next-gen solutions and their impact on customer experience. The event’s sessions will cover a range of topics, from enabling security-centric customer experiences and integrating data analytics to how brands are manoeuvring the digital revolution.
Among the notable speakers at the event are:
Vishal Bhatia, Chief Digital officer, Canara Bank
Pinkustar Borah, Director, Head of IT – Customer Experience, South Asia, Hindustan Unilever Limited
Kalyani Seshadri, Lead – Customer Experience, Tanishq
Satish Bettadapur, Vice President & Global Head for Customer Care Centers, HP
Lakshman Velayutham, CMO, Ujjivan Small Finance Bank
Fasih Abbas M, Senior Director & Head of Customer Success, Cashfree Payments
Komal Prasad B, Vice President – Occupier Care & Experiences, Prestige Group
RAMANATHAN RV, Co-founder and CEO, Hyperface
RAKHI RANA, COO, Drools
Attendees will also engage in thought-provoking panel discussions and keynote sessions designed to foster collaboration and inspire new approaches to customer experience management. The summit will become an essential forum for driving innovation, sharing best practices, and setting new benchmarks for excellence in customer experience.
“As Bengaluru hosts the World CX Summit and Awards 2024, it underscores the city’s role in shaping the future of customer experience. The summit serves as the premier platform for exploring the latest advancements and strategies in customer experience, setting new standards for excellence and innovation,” states Mithun Shetty, Vice-Chairman, Trescon.
Sharing the importance of the summit, Tanuj Diwan, Global Head- SurveySensum said, “CX has shifted from a ‘nice-to-have’ to a critical business priority in India. While AI and analytics are key, getting the basics right—like customer profiling and tech integrations—is essential to align CX teams and drive sustainable growth.”
Ramanathan RV, Co-founder and CEO of Hyperface said, “The intersection of technology and fintech is not only driving financial inclusion but also fundamentally reshaping customer expectations. The World CX Summit brings together the industry’s trailblazers, and we are excited to contribute to discussions that will shape embedded finance experiences.”
The event will also showcase the much-awaited World CX Awards, spotlighting and celebrating the pioneering achievements of the nation’s foremost CX professionals. This segment will honour outstanding leadership and exceptional contributions across various sectors, marking a prominent celebration for the ‘Top CX Leaders Awards’ and ‘Top Marketing Leaders’. Register to join those setting new benchmarks in customer experience and marketing innovation. Secure your place today!
About Trescon Trescon is a pioneering force in the global business events and services sector, driving the adoption of emerging technologies while promoting sustainability and inclusive leadership. With a deep understanding of the realities and requirements of the growth markets we operate in – we strive to deliver innovative and high-quality business platforms for our clients.
According to regulatory reports that were reviewed by a media house, Samsung, Xiaomi, and other smartphone manufacturers conspired with Amazon and Walmart’s Flipkart to debut goods only on the websites of the eCommerce businesses in India. This was done in violation of antitrust regulations.
Antitrust investigations carried out by the Competition Commission of India (CCI) have revealed that Amazon and Flipkart have violated local competition laws by giving preference to certain sellers, prioritizing certain listings, and steeply discounting products, thereby causing harm to other businesses. This information was reported by a well-known media outlet.
How Do Samsung, Xiaomi, Motorola, Realme, and Oneplus in Partnership With Flipkart and Amazon Violate the Norms?
In addition, the Competition Commission of India (CCI) stated in its 1,027-page report on Amazon that the Indian subsidiaries of five businesses, namely Samsung, Xiaomi, Motorola, Realme, and OnePlus, were “involved in the practice of exclusive” phone launches in “collusion” with Amazon and its affiliates, which is a violation of competition law.
In the case of Flipkart, a report by the Competition Commission of India (CCI) that was 1,696 pages long stated that the Indian units of Samsung, Xiaomi, Motorola, Vivo, Lenovo, and Realme engaged in comparable practices.
The involvement of smartphone manufacturers like as Samsung and Xiaomi in the lawsuit may provide them with additional challenges in terms of legal and regulatory compliance.
The concept of exclusivity in the economic world is repulsive. CCI’s additional director general G.V. Siva Prasad said in the Amazon and Flipkart investigations, in identical findings, that not only does it go against the principles of free and fair competition, but it also goes against the well-being of customers.
A particular media outlet noted in its special report that the CCI’s reports, which are dated August 9 and are not available to the public, have accused the smartphone companies of engaging in anticompetitive behavior.
What Next?
The CCI will examine any objections to its findings from Amazon, Flipkart, the retailer association, and the smartphone companies in the coming weeks. According to individuals familiar with the matter, the organization may impose fines and require the companies to modify their business practices.
The Indian retail industry has long held that online marketplaces like Amazon and Flipkart, as well as smartphone manufacturers, introduce new models of phones exclusively online. This has led to complaints from local businesses who claim they were unable to keep up with customer demand for new models and instead turned to online merchants.
Based on data analysis conducted by smartphone firms, both CCI reports concluded that exclusive releases had a significant impact on both online merchants and traditional brick-and-mortar stores that received mobile phones at a later period.
Nitin Konde
