Murugavel Janakiraman, the CEO of Matrimony.com, launched India’s first matchmaking website more than 20 years ago, and now he’s entering the job search sector. Manyjobs.com, the newest of Matrimony.com’s stables, aims to link recruiters and job seekers seeking entry-level or “frontline” positions in this “grey-collared” sector, as Janakiraman refers to it.
In an exclusive interview with a media channel, Janakiraman stated that the company recognised a market opportunity in the grey-collar job-search market. Manyjobs.com is a dedicated job portal for the grey-collar workforce, which makes up 45% of India’s total workforce. The company asserts that this is not just another job portal.
Entering at the Right Time
According to the matchmaking tech expert, there is a gap that has to be filled, so now is the ideal moment to enter the job-search market. He noted that while there weren’t many job openings nearly 20 years ago, there are now openings because job openings have also gone up. The firm’s challenge is to bridge the gap in the grey-collar job market by connecting recruiters and job seekers.
According to Janaikraman, manyjobs.com will focus on filling openings in industries including customer service, retail, sales, business process outsourcing (BPO), and healthcare. He is of the opinion that the website’s primary distinguishing feature is that incumbent employment portals, such as Monster.com and Naukri, do not exclusively focus on entry-level or front-line positions.
Not Monetising Manyjobs.com
It’s interesting to note that Janakiraman has no plans to make money off of Manyjobs.com for at least the next two quarters: Revenue is not the company’s goal; instead, it recognises the current need for a dedicated grey-collar job portal. He went on to say that the company would start making money from it in a few quarters. Some companies are willing to subscribe, but it’s too early to discuss that at this time, he noted.
Now, it is hoped that Manyjobs.com would reach its benchmarks and start placing applicants as well. If everything goes according to plan, Matrimony.com will expand its new website into new Indian markets by Q1FY26 and intensify its ambitions to build a dedicated job platform for grey-collar occupations.
Matrimony.com Introduces a Financial Platform to Provide Financing for Weddings
On 15 November, Matrimony.com, a matchmaking service provider, announced the launch of weddingloans.com, a financial technology platform with the goal of assisting with marriage-related expenses.
To provide a full lending solution, the company has worked with top financial institutions like Larsen and Toubro Finance, Tata Capital, and IDFC. According to an official statement released by Matrimony.com, this platform will do more than just provide wedding loans; it will assist clients in making the best choice possible, paying particular attention to their financial security.
Since wedding costs have increased over the past ten years and extravagant weddings have become more popular due to social media, many couples are choosing to take out personal loans for their union, according to the WeddingLoans website.
In an attempt to join the rapidly growing industry, which saw gross sales of over $5.5–6 billion this month, headed by Blinkit, Zepto, and Swiggy Instamart, Amazon India is rushing to deploy its quick commerce delivery service, codenamed Tez, by late December or early next year, according to a media report.
The US giant had previously planned to launch the service in the first quarter of 2025, but they now want to go more quickly. Especially since it is the only sizable e-commerce company that is not present in the fastest-growing online sector in India. Tez, which is merely a working name for the projected company, will begin in India, marking Amazon’s first international entry into the rapid commerce space.
Amazon is on the Hiring Spree
According to the report, a lot of work is being done with different stakeholders both inside and outside the company.
The e-commerce company has a core team of workers focusing on the high-priority project, but it is also hiring new staff for it. According to a job posting, the project is a “greenfield, grounds-up initiative for an upcoming and fast-growing ecommerce space in India,” according to Amazon‘s India grocery and basics team. According to the news article, the rapid commerce service’s ultimate name has not yet been determined.
Amazon hopes to introduce it in India by the end of the first quarter. If one runs a significant consumer online platform, quick commerce is the hub of activity. The company is also using the same approach as others, which consists of establishing logistics infrastructure, determining the specifics of stock-keeping units (SKUs) and categories, and setting up dark shopfronts. It is anticipated that the business will begin the service with everyday necessities and food.
Locking Horns with Flipkart and Other Players
Before the start of this year’s festive sales in September and October, Flipkart, Amazon’s fiercest rival in India, introduced its rapid service, Minutes, and has since expanded the service throughout key cities.
BigBasket, owned by Tata, is also involved in the competition. According to various media reports, the company switched to the fast model and generated over INR 900 crore in revenue last month.
Tata Digital, the company that operates Tata Neu, has also launched its own fast commerce solution, Neu Flash. Before Swiggy Instamart went public on the stock exchanges in early November, Amazon had already talked about a possible partnership with the food delivery service.
All of the platforms are actively increasing their operations as a result of the flood of cash into the fast commerce sector. In addition to Zomato, the parent company of Blinkit, obtaining shareholder approval to raise an additional $1 billion through QIP, Zepto raised an additional $350 million last week, boosting its cash pile of over $1 billion.
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Hostinger – WordPress Black Friday & Cyber Monday Deals
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WPManageNinja
Website
wpmanageninja.com
Rating
4/5
Free Trial
Available for certain plugins
Platforms Supported
Web
WPManageNinja – WordPress Black Friday & Cyber Monday Deals
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Master Blocks
Website
jeweltheme.com
Rating
5/5
Free Trial
Yes
Platforms Supported
Web
Master Blocks – WordPress Black Friday & Cyber Monday Deals
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Yes (basic features available in the free version, premium starts at $49/year)
Platforms Supported
Web
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WP Dark Mode
Website
wordpress.org
Rating
4.9/5
Free Trial
Yes
Platforms Supported
Web
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Astra
Website
wpastra.com
Rating
5/5
Free Trial
No
Platforms Supported
Web
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Yes, it offers free basic WordPress themes. (Premium features require an upgrade, starting at $49/year)
Platforms Supported
Web
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HashThemes is a well-known company specializing in free and premium WordPress themes and plugins. Their themes are designed with sleek aesthetics and robust features, enabling users to create websites that match their vision. Following the latest web development trends, HashThemes ensures their themes come with a modern and user-friendly interface, making website creation smooth and enjoyable. This Black Friday and Cyber Monday, they are offering a 40% discount on all premium WordPress themes. It’s a great opportunity to get high-quality themes at a reduced price and elevate your website with cutting-edge design and functionality. Don’t miss this special offer!
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LoginPress
Website
loginpress.pro
Rating
4.8/5
Free Trial
No
Platforms Supported
Web
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FAQ
Does WordPress have Black Friday sales?
Yes, WordPress often has Black Friday sales, offering discounts on plans, themes, and plugins.
What are Black Friday and Cyber Monday sales?
Black Friday Cyber Monday (BFCM) sale is a shopping event spanning the Friday after Thanksgiving (Black Friday) and the following Monday (Cyber Monday), offering major discounts both in stores and online.
What are the best WordPress BFCM deals?
Here are some of the best WordPress BFCM deals:
Hostinger – Up to 80% off on Managed WordPress Hosting
NitroPack – Up to 35% Off on Yearly Plans
WPManageNinja – Up to 60% off Lifetime Plans
Master Blocks – Flat 50% off on Pro Plans
WP Migrate – Up to 50% off on All Plans
WP Dark Mode – Up to 50% off on Lifetime Plans
Astra – Up to 50% off on Lifetime Plans
HashThemes – 40% off on All Premium WordPress Themes
The concept of Black Friday has undergone a fascinating transformation as it made its way to Indian shores. Initially, this shopping extravaganza was virtually unknown to most Indian consumers, who were more accustomed to traditional festival sales around Diwali and other local celebrations. However, as global commerce expanded and e-commerce platforms gained prominence, Black Friday began to pique the interest of Indian shoppers.
The introduction of Black Friday to India can be largely attributed to international retailers and e-commerce giants who saw an opportunity to tap into the country’s burgeoning consumer market. These companies brought with them the excitement and allure of massive discounts that Black Friday is known for in the West. Gradually, Indian retailers and homegrown e-commerce platforms began to take notice, recognising the potential to boost sales during what was traditionally a quieter period between Diwali and the Christmas season. As the concept gained traction, it underwent a subtle transformation to better suit the Indian context. While the core idea of offering significant discounts remained intact, the timing and duration of the sales often differed from the traditional single-day event in the United States. Many Indian retailers extended the sale period, sometimes spanning an entire week or even longer, to accommodate the shopping habits and preferences of local consumers.
The evolution of Black Friday in India is also marked by an increasing awareness among consumers about the concept and its potential benefits. As shoppers became more savvy about deal-hunting and comparison shopping, retailers had to up their game, offering not just discounts but also value-added services, exclusive products, and enhanced shopping experiences to stand out in the crowded marketplace.
In recent years, we’ve seen a further evolution with the integration of technology into the Black Friday shopping experience in India. From AI-powered personalised recommendations to virtual try-ons for fashion items, retailers are leveraging cutting-edge tech to enhance the shopping experience and make it more engaging for consumers.
As we continue to witness the evolution of Black Friday in India, it’s clear that this imported shopping event has found a unique place in the country’s retail landscape. It has become a testament to the adaptability of global retail trends and the innovative spirit of Indian businesses and consumers alike.
Understanding the timing and duration of Black Friday sales in India is crucial for shoppers looking to make the most of this retail event. Unlike in the United States, where Black Friday is traditionally a single-day event occurring on the day after Thanksgiving, the Indian version of Black Friday has taken on a more flexible and extended format.
In India, Black Friday sales typically kick off in late November, aligning roughly with the global Black Friday date. However, the exact start date can vary depending on the retailer or e-commerce platform. Some businesses may choose to begin their sales a few days earlier to capture early bird shoppers, while others might wait until the actual Black Friday date to launch their promotions.
The duration of Black Friday sales in India is often longer than in Western countries. While the core sale period might last for a day or a weekend, many retailers extend their promotions for a week or even longer. This extended timeframe is partly due to the competitive nature of the Indian retail market and the desire to accommodate the shopping habits of Indian consumers, who often prefer to take their time in making purchasing decisions.
Here’s a general timeline of how Black Friday sales typically unfold in India:
Pre-Black Friday Teasers: Many retailers start building excitement a week or two before the actual sale by releasing teasers, sneak peeks, and early access offers to their loyal customers or newsletter subscribers.
Black Friday Week: Some retailers kick off their sales at the beginning of the week leading up to Black Friday, offering different deals each day to keep shoppers engaged throughout the week.
Black Friday: The main event usually aligns with the global Black Friday date, which falls on the fourth Friday of November. This is often when the best deals are unveiled.
Black Friday Weekend: Many sales continue through the weekend, including Cyber Monday, which has gained popularity in India as well.
Extended Sales: Some retailers might extend their Black Friday promotions into the following week, especially if they have excess inventory to clear.
As Black Friday continues to gain traction in India, it’s fascinating to consider how this shopping phenomenon might evolve in the coming years. The future of Black Friday in India is likely to be shaped by a combination of technological advancements, changing consumer behaviours, and the unique characteristics of the Indian retail landscape. Let’s explore some potential trends and developments that could define the future of Black Friday in India:
1. Increased Digital Integration
As India’s digital infrastructure continues to improve and more consumers gain access to smartphones and high-speed internet, we can expect Black Friday to become an increasingly online-centric event. This shift may manifest in several ways:
Virtual and Augmented Reality Shopping: Retailers might incorporate VR and AR technologies to create immersive shopping experiences, allowing customers to virtually try on clothes or visualise furniture in their homes before making a purchase.
AI-Powered Personalisation: Advanced algorithms could offer highly personalised deal recommendations based on individual shopping histories and preferences, making the Black Friday experience more tailored and efficient for each shopper.
Voice Commerce: As voice-activated assistants become more prevalent, we might see a rise in voice-based shopping during Black Friday sales, offering a hands-free and convenient shopping experience.
2. Extended Sale Periods
The trend of extending Black Friday beyond a single day or weekend is likely to continue and possibly expand further:
Black Friday Month: Some retailers might stretch their sales to cover the entire month of November, offering different deals each week to maintain consumer interest.
Year-Round Deal Events: The success of Black Friday could inspire retailers to create more frequent sale events throughout the year, potentially diluting the significance of Black Friday itself but offering more opportunities for consumers to save.
3. Sustainability Focus
As environmental consciousness grows among Indian consumers, we might see a shift in how Black Friday is approached:
Eco-Friendly Deals: Retailers could start highlighting sustainable products or offering special discounts on eco-friendly alternatives.
Second-Hand and Refurbished Markets: The Black Friday concept might expand to include significant discounts on pre-owned or refurbished items, appealing to both budget-conscious and environmentally aware shoppers.
4. Integration with Local Festivals
While Black Friday has its roots in Western culture, its future in India might see greater integration with local festivals and shopping seasons:
Hybrid Sales Events: Retailers might create unique shopping events that blend Black Friday deals with traditional Indian festival sales, creating a culturally relevant shopping experience.
Regional Variations: Different regions in India might adapt Black Friday to align with local festivals or shopping preferences, leading to a more diverse and localised Black Friday landscape across the country.
5. Mobile-First Approach
With India’s growing smartphone user base, future Black Friday sales are likely to be predominantly mobile-driven:
App-Exclusive Deals: Retailers might offer special discounts or early access to deals through their mobile apps to encourage app downloads and usage.
Mobile Payment Incentives: To promote digital transactions, there could be additional discounts or cashback offers for customers using mobile payment methods during Black Friday sales.
6. Social Commerce Integration
The rise of social media shopping could significantly influence future Black Friday events in India:
Live Shopping Events: Retailers and influencers might host live streaming events on social media platforms, showcasing products and offering real-time deals to viewers.
Social Media Exclusive Deals: Some discounts or limited-edition products might be available only through social media platforms, driving engagement and sales through these channels.
7. Omnichannel Experience
The future of Black Friday in India is likely to see a more seamless integration between online and offline shopping experiences:
Click-and-Collect Options: More retailers might offer the option to buy online and pick up in-store, combining the convenience of online shopping with the immediacy of in-store collection.
In-Store Digital Integration: Physical stores could incorporate more digital elements, such as QR codes for instant product information or augmented reality displays, to enhance the in-store Black Friday experience.
8. Focus on Services and Experiences
Beyond physical products, future Black Friday sales in India might see an increased emphasis on services and experiences:
Travel and Hospitality Deals: As the travel industry recovers and grows, we might see more attractive Black Friday deals on flights, hotels, and vacation packages.
Education and Skill Development Offers: With the growing emphasis on continuous learning, there could be significant discounts on online courses, workshops, and educational resources during Black Friday sales.
9. Increased Competition and Innovation
As Black Friday becomes more established in India, we can expect to see increased competition among retailers, leading to more innovative approaches to attract and retain customers:
Gamification of Shopping: Retailers might introduce game-like elements to their Black Friday sales, such as treasure hunts for deals or reward points for purchases, to make the shopping experience more engaging and fun.
Subscription-Based Early Access: We might see the rise of subscription models where customers pay a fee for early or exclusive access to Black Friday deals, similar to Amazon Prime’s early access feature.
10. Data-Driven Decision Making
Retailers are likely to leverage big data analytics more extensively to optimise their Black Friday strategies:
Dynamic Pricing: Advanced algorithms could adjust prices in real-time based on demand, competitor pricing, and other factors, ensuring optimal pricing throughout the sale period.
Predictive Inventory Management: Better data analysis could help retailers more accurately predict demand and manage inventory, reducing the likelihood of popular items selling out too quickly.
As Black Friday continues to evolve in India, it’s likely to become a more technologically advanced, personalised, and integrated shopping experience. While it will undoubtedly be influenced by global trends, its future in India will also be shaped by the unique preferences and behaviours of Indian consumers. Retailers who can successfully adapt to these changing dynamics and offer innovative, value-driven experiences are likely to thrive in the future landscape of Black Friday in India.
The key for consumers will be to stay informed about these evolving trends and to approach future Black Friday sales with a combination of excitement and discernment, always keeping their personal needs and financial well-being at the forefront of their shopping decisions. As we’ve explored throughout this comprehensive guide, Black Friday in India has evolved from a foreign concept to a significant event in the country’s retail calendar. Its adaptation to the Indian market demonstrates the dynamic nature of global commerce and the innovative spirit of Indian businesses and consumers alike.
FAQ
Why is it called Black Friday?
“Black Friday” refers to stores turning profitable, from “in the red” to “in the black,” due to high sales after Thanksgiving.
What country spends the most on Black Friday?
The United States spends the most on Black Friday, accounting for the largest share of global sales during the event.
What month is Black Friday?
Black Friday is held in November, typically on the fourth Friday of the month.
Apple’s request to stop the investigation of a report that claimed the tech giant had broken Indian competition laws was denied by the Competition Commission of India (CCI). According to a media report, this permits the lawsuit, which has been being investigated since 2021, to proceed.
The investigation focusses on claims that Apple hurt app developers, consumers, and alternative payment processors by abusing its market dominance in the iOS app store. Apple has refuted the accusations, claiming that its market share is negligible in India, where Google’s Android dominates with 96.5% of the smartphone market.
How it all Started?
A previous disagreement over how to handle probe reports was linked to Apple’s most recent request. The CCI recalled its original reports, issued amended versions, and ordered the destruction of the old copies after the corporation claimed in August that the CCI had contained sensitive commercial information in those reports. Apple asserted, however, that the case’s first complaint, Together We Fight Society (TWFS), did not follow this instruction. The business asked that the updated reports be withheld and filed a regulatory action against TWFS. This request was denied by the CCI, which declared it “untenable.”
The CCI has requested that Apple provide its audited financial accounts for the last three fiscal years as the case moves forward. If the corporation is found to have violated competition laws, these records will assist the regulator in determining possible fines. After reviewing the updated inquiry report, senior CCI authorities are anticipated to render a final decision.
Apple’s App Store Policies Face Strong Criticism
The increased scrutiny of large tech companies in India and around the world coincides with Apple’s difficulties with the CCI. Apple’s App Store policies have drawn criticism from developers, especially the demand that developers use its in-app payment mechanism and pay a percentage of sales. The CCI’s inquiry and subsequent decision may have a big impact on Apple’s business operations in India, even if the company insists it doesn’t have enough market dominance there to hurt competition.
Apple Expanding its Footprints in India
To assist with the research, creation, and testing of new products, Apple has established a wholly owned company in India called Apple Operations India. In its regulatory filing, the company specified the following proposed activities: hiring engineers for hardware development, leasing facilities, purchasing engineering equipment, and offering failure analysis services to group companies. In a letter of consolation, Apple promised to continue to provide “operational and financial support” for the “foreseeable future.” The Macintosh PC manufacturer is establishing a direct subsidiary of the US parent company in India for the first time.
With fixed assets of INR 36.8 crore and capital work-in-progress of INR 38.2 crore, the company’s operations in India are making major strides. Through the provision of hardware, software, and other services, the new business will assist independent contractors and manufacturers.
Top international electronics companies like Samsung, LG, and Sony currently have research and development (R&D) facilities in India; however, these are primarily restricted to software development for international launches and hardware localisation of products. Vivo and Oppo, two Chinese phone manufacturers, operate similarly. To ensure tech and back office services and to carry out research and development, numerous multinational corporations from the United States and Europe have established global capability centres (GCCs) in India.
New Delhi [India], November 25: The refurbished mobile phone sector is expanding and playing a crucial role in promoting sustainability by reducing electronic waste and conserving resources. It provides affordable access to quality smartphones, making technology accessible to a broader audience. Additionally, it supports circular economies by reusing devices, lowering environmental impact, and extending the lifecycle of mobile phones, contributing to eco-friendly practices. Grest, based in Gurgaon, was founded with the vision of tackling environmental challenges and reducing e-waste. In a candid chat with Nitin Goyal, Co-Founder, and COO of Grest, he shared how Grest is refurbishing mobile phones with its ‘Make-in-India’ machine and offering renewed premium iPhones at affordable prices.
Tell us about Grest. What differentiates Grest from its peers?
Grest, founded in 2018, is a tech-enabled full-stack reverse commerce company specializing in refurbished electronic devices primarily focused on smartphones and laptops with a strong emphasis on sustainability and the principles of circular economy. By extending the lifecycle of electronics and reducing e-waste, Grest actively contributes to a circular system where resources are reused rather than discarded.
Our robust expertise across the entire refurbishment process sets us apart from our peers. From sourcing devices through our self-developed C2B price discovery application from our 20+ partners to conducting advanced in-house repairs and refurbishment, we manage every step and process. Our 20,000-square-foot state-of-the-art facility is equipped to handle even the most complex repairs, including intricate chip-level and deepest motherboard issues. We have a PAN India distribution channel for selling as well with an active and growing online presence.
We take pride in offering customers high-quality, aspirational, affordable, and reliable products that are refurbished to ‘like new’ condition, complete with peace-of-mind warranties and hassle-free returns. At the heart of the Grest brand are four key pillars—availability, affordability, accountability, and accessibility—that ensure a seamless & trusted experience for our customers and value in their purchase.
What is the scope for Grest in the B2B space of the refurbished mobile phone sector, and how are you planning to capture the B2C space?
The B2B space for refurbished devices presents immense potential, and Grest has carved out a strong foothold with over 500 distributors and active retail partners across 26 states and 5 UTs in India, enabling us to meet the growing demand for reliable refurbished smartphones at scale. We’ve cultivated long-term relationships with large retail chains, independent dealers, and retailers, ensuring our devices are readily available in urban, Tier-1/2/3, and rural markets.
Our in-house innovation is a key differentiator, with a custom-built Make-in-India machine at our facility designed to handle advanced repairs and refurbishment processes, ensuring precision and efficiency. This capability allows us to restore devices to like-new condition, meeting the highest quality standards. With this robust infrastructure, we are not only delivering aspirational premium devices to consumers but also empowering businesses with a steady supply of trusted, high-quality refurbished smartphones.
Similarly, the B2C space is equally promising, with our recently launched online platform exclusively focused on Apple products, offering individual consumers high-quality refurbished iPhones with peace-of-mind warranty and hassle-free returns. Our plan is to provide a seamless & trusted shopping experience that combines affordability, reliability, and accessibility for customers across India.
What inspired you to found Grest?
We saw a huge gap in the market for an organized and trustworthy refurbished products company, particularly in the premium segment. With the rising cost of new smartphones and the growing demand for affordable options, it was clear that a professionally managed solution could benefit both consumers and the environment. India is a huge smartphone re-commerce market of around $10 Bn and currently with no dominant player, there is a huge scope to capture this blue ocean. We wanted to build a brand that stands for quality and trust, and that’s how Grest was born—to make refurbished devices a viable, mainstream choice for customers.
How does it work with your stakeholders? Tell us about the latest developments.
Our business thrives on strong partnerships with OEMs, Apple Premium Resellers, Large Format Retail chains, and localized players. Recently, we onboarded an IT expert and highly experienced CTO, Mr. Sanjeev Aggarwal, to lead our tech developments. His expertise will help us drive innovations, especially with our in-house technology systems and processes.
Additionally, we’re advancing our ‘Make in India’ initiative with these developments, aiming to make our machines and processes more efficient and technology-driven.
How has the journey been so far, and what is your long- and short-term vision?
It’s been a very rewarding journey since we started in 2018. Initially, we focused on B2B repair services to our clients, and over time understanding the market and whole supply chain, we shifted towards building a product brand and catering to both B2B and B2C segments. Our short-term goal is to strengthen our online B2C presence and expand our operations across more regions in India. In the long run, we aspire to lead the refurbished electronics market in India and aim to achieve revenue of ₹2,000 crores within the next five years along with our global aspirations and vision. With our vast experience and dedication, we’re confident in making Grest a household name in the refurbished tech space.
Please brief us on the business and revenue model? What is the revenue currently?
At Grest, we’ve built our business on a hybrid model that allows us to source devices directly from consumers through a trusted network of partners. Each device undergoes rigorous quality checks before being repaired and refurbished to meet the highest quality standards. Once restored, these smartphones are distributed through our online and offline channels across 26 states and 5 UTs in India, ensuring accessibility for businesses and individual consumers.
Our focus has always been on delivering high-quality products and a seamless trusted experience, and this approach has fuelled our consistent growth. We’ve seen strong momentum across both B2B and B2C segments, with our recently launched online platform for Apple products driving significant interest among individual buyers. As we expand operations and work towards scaling further, we’re confident to meet the growing demand for aspirational, affordable, reliable refurbished devices while building a sustainable and profitable business. With 5X growth in the last financial year as compared to the previous one, we are aiming at a revenue of Rs 2000 crore over the next five years.
Tell us about yourself and the other co-founders. What is your background?
I’m Nitin Goyal, Co-Founder of Grest. I am B.Tech. from YMCA and MBA from MDI Gurgaon. My professional background includes nearly a decade in corporate leadership roles across multinational corporations in the telecommunication sector, having worked with major telecom brands like Nokia, Ericsson and ZTE. I was a part of team to launch the first 4G services in India by Airtel and headed some big projects in North America and Latin America markets as well. Along with my 22 years old friend and now Co-founder Shrey Sardana, we bring a diverse set of skills and a shared passion in the re-commerce industry. Our combined expertise has helped us navigate and grow in the competitive refurbishment market and fulfilling our customer needs.
What are your expansion and future plans to take Grest to the next level? Any fundraising plans?
Having mastered the supply chain, expansion is a primary focus for us as we look to scale our business. We’re constantly growing our distribution network, strengthening our online sales channels, planning for COCO-based, offline experience centers and further establishing our presence in the refurbished smartphone and laptop market. We’re a funded company and also actively pursuing additional fundraising to support this growth. Our goal is to leverage and utilize these funds to build even more robust infra and facilities, hire additional talents, and continue to invest in brand building and our in-house technology roadmap. Ultimately, we’re aiming for significant growth in revenues and market share in the coming years along with notable profitability.
Let’s face it – the biggest sale times for the year is here. Black Friday email campaigns compete with over 116 billion marketing messages in a single weekend. Your marketing message should stand out in this crowded space beyond discounts. You just need a well-planned Black Friday marketing strategy that cuts through the noise.
This complete guide explores proven Black Friday email marketing strategies, from segmentation techniques to automated sequences. You’ll discover real-life Black Friday marketing strategy examples that deliver results. We’ve included a customisable email marketing template to help plan your campaign. These tested strategies are a great way to get insights for both experienced marketers and first-time holiday campaign planners. These tools will help transform the biggest shopping weekend into your most soaring win.
Our data shows that segmented email campaigns get 46% higher open rates than generic messages. Smart segmentation turns basic Black Friday marketing into a powerful way to boost conversions.
VIP customer targeting strategies
The top 5-10%Customer Lifetime Value (CLV) segment represents our most valuable customers. These MVPs get special treatment through:
Early access to Black Friday deals
Exclusive deeper discounts
Special bonus gifts
Priority customer service during the sales period
Browser abandonment campaigns
Cart abandonment leads go cold within just one hour during Black Friday 90% of the time. Quick response times and dynamic content updates are essential parts of our browser abandonment strategy. Black Friday needs shorter email trigger times, especially during flash deals.
Stock alerts and countdown timers in abandonment emails create a sense of urgency. The content updates automatically to display complementary products based on browsing patterns. Time-sensitive offers to match each customer’s interests and shopping behaviour.
Automated Email Sequence Design for Black Friday Marketing Strategy
Automated email sequence design is the foundation of our Black Friday marketing strategy. These precisely timed messages guide customers through their buying process. Our team discovered that using a multi-stage email sequence boosts engagement and conversion rates by a lot.
Cart abandonment flow improvement
Cart abandonment sequence improvements help recover sales that might be lost during the Black Friday rush. Free shipping offers in abandonment emails can recover up to 61% of lost sales. Mobile responsiveness and swift loading times are technical aspects that boost recovery rates substantially.
Key improvement elements include:
Automated trigger within one hour of abandonment
Dynamic product displays showing current discounts
Extended support hours highlighted in follow-ups
AI-driven chatbot integration for immediate assistance
Post-purchase follow-up automation
Our team transformed the post-purchase strategy with automated sequences that go beyond simple order confirmations. Customer relationships grow stronger through well-timed contact points. Automated follow-ups match delivery status updates, so customers get relevant information right when they need it.
Customer segmentation based on order history makes our post-purchase automation successful. First-time buyers and returning customers receive different content paths that match their relationship with our brand. This customised approach has improved our customer retention rates during Black Friday by a considerable margin.
Testing data shows that only 22% of email marketers run split tests during Black Friday campaigns. The marketers who test their campaigns see substantially higher engagement rates. A systematic testing approach is vital to optimise your black friday & cyber monday’s marketing strategy.
Subject line split testing
Research indicates that 47% of users open emails based on subject lines alone. The testing approach targets:
Direct value statements showing specific discounts
Personalisation elements including customer names
Urgency-creating phrases that drive action
Offer presentation variations
A/B testing for offer presentations focuses on one element at a time. Multiple variable testing makes it impossible to identify which changes create results. The testing priorities include:
CTA button placement and colour
Discount presentation formats
Product imagery variations
Send time optimisation
Machine learning-powered Send Time Optimisation (STO) has boosted click rates by 5-10%. This automated system analyses subscriber behaviour patterns and determines the best delivery times. Sales peak at 11:25 a.m. and again between 11 p.m. and midnight during Black Friday.
The testing methodology will give a statistically significant result before changes are implemented. Preliminary tests run during regular periods help perfect our black friday email marketing strategy before the main event. This method works especially when you have to develop the best black friday marketing strategy, as it provides real-world black friday marketing strategy examples to rely on.
Email marketing brings us an exceptional ROI of INR 3015.57 for every INR 83.77 invested. This level of return needs careful tracking of metrics and constant optimisation during Black Friday.
Live campaign adjustments
Our dynamic optimisation strategies work with live performance data. The system tracks engagement patterns and tweaks delivery parameters automatically. Unsubscribe rates or declining open rates trigger immediate changes to keep performance high.
Triggered emails reach a 29.9% conversion rate that beats traditional broadcast messages by a wide margin. Our live adjustment system works by:
Changing send times based on user engagement
Picking better-performing offer versions
Testing new subject lines based on open rates
Making audience segments more precise
Revenue tracking and attribution
Our complete attribution model shows email marketing’s ripple effect on all channels. Time-decay tracking puts more weight on touchpoints near conversion. This gives us a better picture of how emails drive revenue.
The revenue patterns on days with and without email campaigns tell us the true value of our strategy. This all-encompassing approach shows that email marketing drives 30% of North American marketing revenue beyond just direct purchases.
Our model tracks multiple touchpoints in the customer’s buying process. Black Friday email marketing affects purchases on all channels. Simple batch-and-blast emails bring INR 3.35 per send, while triggered emails earn INR 79.58—that’s a 95% revenue boost through smart optimisation.
Black Friday email marketing just needs precision, strategy, and analytical insights. Our detailed approach combines smart segmentation with automated sequences that have worked exceptionally well. We achieved remarkable results through VIP targeting, abandonment campaigns, and A/B testing of email components. Success during the busiest shopping weekend goes beyond offering discounts. It requires careful planning, ongoing optimisation, and understanding customer behaviour deeply.
Ready to take your email game to the next level? StartupTalky has more exciting email strategy tips that will make your campaigns as irresistible as mom’s homemade gulab jamun!
FAQ
How do you attract customers on Black Friday?
Attract customers on Black Friday with exclusive deals, urgency, free shipping, social ads, email campaigns, product bundles, and influencers.
What do people buy most on Black Friday?
People buy electronics, clothing, appliances, toys, and gadgets most on Black Friday.
What is the best time to send email marketing?
The best time to send email marketing is 10 AM to 2 PM on weekdays for higher open rates.
On Black Friday-Cyber Monday 2023 week, Shopify merchants generated $7.5 billion in sales worldwide. That’s $8.52 million in sales per minute! 🚀
But here’s the reality: while some stores broke their sales records, others struggled to capture their share of the BFCM pie. The difference often comes down to preparation and strategy.
BFCM week isn’t just another sale period – it’s the biggest shopping event of the year. Success requires careful planning across multiple areas: from technical optimization to marketing strategies, from mobile experience to inventory management.
This comprehensive BFCM guide will walk you through everything you need to know to prepare your Shopify store for BFCM 2024. Whether you’re a first-time participant or looking to improve your previous results, we’ve got you covered.
Ready to turn this BFCM into your most successful sales event yet? Let’s dive in!
Creating an exceptional customer experience is crucial for your BFCM success. With 72% of purchases happening on mobile devices during BFCM 2023, your strategy needs to be mobile-first and speed-optimized.
Mobile Shopping Experience Optimization
Your mobile experience can make or break your BFCM sales. A well-optimized mobile store should include:
Responsive design that adapts to all screen sizes
Easy-to-tap buttons and navigation elements
Mobile-friendly product images and descriptions
Simplified search functionality
Quick-loading pages optimized for mobile networks
Website Speed Enhancement
Speed is directly tied to your conversion rate. Studies show that just a 0.1-second improvement in site speed can boost conversions by 10%. According to HubSpot, conversion rates drop by 4.42% with each additional second of load time.
Focus on implementing speed optimizations well before BFCM week. Compress images, minimize code, and leverage browser caching to ensure quick loading times. Consider using Content Delivery Networks (CDNs) to distribute your content globally, reducing load times for customers regardless of their location.
Checkout Process Streamlining
A streamlined checkout process is essential for converting BFCM traffic into sales. Shop Pay, the fastest-converting checkout solution, has been shown to increase conversion rates by up to 50% compared to guest checkouts. During BFCM 2023, sales through Shop Pay saw a 60% year-over-year increase.
Implement these checkout optimizations:
Enable one-click payment options like Shop Pay, Apple Pay, and Google Pay
Minimize form fields to reduce friction
Offer guest checkout options
Display clear progress indicators
Show security badges to build trust
Remember that every interaction during BFCM is an opportunity to create a positive customer experience. According to recent surveys, 94% of customers are more likely to make repeat purchases after a positive experience. By focusing on these three key areas – mobile optimization, speed enhancement, and checkout streamlining – you’re setting your store up for BFCM success.
Strategic promotion planning can make or break your BFCM success. A well-structured promotional calendar ensures maximum impact while maintaining manageable operations throughout the shopping season.
Early Bird Offer Planning
Start building anticipation weeks before BFCM by implementing an early access strategy. Research shows stores offering early bird deals experience a 5% boost in overall sales. Create excitement by:
Building an email list through special popup campaigns
Offering exclusive early access codes
Creating tiered rewards based on customer value
Implementing countdown timers for early bird deadlines
Flash Sale Scheduling
Maximize impact by scheduling flash sales during peak shopping hours:
Morning Rush: 7-9 AM
Lunch Break: 12-2 PM
Evening Prime: 7-10 PM
Design your flash sales with clear time limits and compelling offers. Consider implementing “Midnight Madness” or “Early Bird Black Friday” specials to create excitement. Each flash sale should feature either steep discounts, bundle deals, or limited-edition products to maintain interest throughout BFCM week.
VIP Customer Exclusives
Transform your loyal customers into brand advocates during BFCM. Identify high-value customers through your CRM and create personalized experiences that make them feel special. Consider offering:
Double or triple loyalty points during BFCM purchases
Extended sale access periods
Exclusive product bundles
Special gifts with purchase
Priority customer service
Remember to personalize discount types based on customer segments. While new visitors might respond well to percentage-based discounts (like 30% off), loyal customers often prefer value-added bundles with free shipping.
For maximum impact, promote your VIP benefits through targeted email campaigns and create dedicated landing pages for exclusive offers. Implement countdown timers and stock indicators to create urgency and drive quick decisions. This strategy not only boosts initial sales but also strengthens customer loyalty beyond the BFCM period.
Successful BFCM campaigns require a synchronized multi-channel approach to maximize reach and engagement. Recent data shows that 48% of consumers visit brand websites directly for promotions, while 44% prefer discovering deals through social media.
Social Media Campaign Integration
Social media platforms have become crucial battlegrounds for BFCM’s success. Platform engagement rates show promising opportunities:
Instagram: 84% engagement rate
Pinterest: 55% purchase intent rate
TikTok: Rapidly growing teen demographic
Snapchat: 80% engagement rate
Maintain a consistent daily posting schedule during BFCM week, highlighting different products and offers each day. Coordinate your social content with other marketing channels to ensure message consistency and maximize impact.
Email Marketing Sequence Design
Design a strategic multi-stage email sequence to build anticipation and drive conversions. A proven BFCM email sequence includes:
Teaser email (1 week before)
Exclusive preview for VIP customers
Main offer announcement (BFCM morning)
Targeted reminders during the sale
Last-chance notifications
Personalization is crucial – customize subject lines and content based on purchase history and browsing behavior. For abandoned carts, which reached 77% during BFCM 2023, implement automated recovery emails with special discount codes.
SMS Marketing Strategy
SMS marketing has emerged as a powerful BFCM tool, with 45% of consumers prefer mobile messaging options. Focus on immediate impact with these proven strategies:
Send messages at peak engagement hours (early morning, lunch breaks, and evening) to maximize visibility. 94% of consumers consider transactional messages important during holiday shopping, so prioritize order confirmations and shipping updates.
Integrate SMS with your email and social campaigns by using shortened links and clear CTAs. Keep messages concise and personalized, addressing customers by name when possible. For maximum impact, segment your audience based on previous purchase behavior and send targeted offers to each group.
Remember to maintain reasonable frequency in your messaging – oversaturation can lead to opt-outs. Instead, focus on creating value through exclusive offers and early access opportunities for your SMS subscribers.
Technical infrastructure can make or break your BFCM success. With digital commerce reaching unprecedented levels, robust technical preparation is no longer optional – it’s essential for survival.
Server Capacity Planning
Your store needs to handle traffic spikes without breaking a sweat. According to recent data, even a 0.1-second delay in loading time can result in a 10% decrease in conversions. Follow these critical steps for effective capacity planning:
Analyze historical traffic patterns
Project peak load requirements
Implement cloud scaling solutions
Conduct regular load testing
Set up automated scaling triggers
For Shopify merchants, leverage Google Cloud’s infrastructure to ensure seamless scaling during peak hours. Create detailed breakdowns of resource requirements including CPU, storage, and geographic distribution of servers.
Payment Gateway Testing
Payment processing is the heartbeat of your BFCM operations. Recent studies show that payment gateway failures account for 12% of abandoned carts during high-traffic periods. Optimize your payment infrastructure by:
Implementing multiple payment options (credit cards, digital wallets, BNPL)
Testing transaction processing under heavy loads
Setting up redundant payment pathways
Monitoring transaction success rates in real-time
Establishing automated failover systems
Shop Pay has proven particularly effective, showing 1.72 times higher checkout-to-order rates compared to regular checkouts. Ensure your payment gateway can handle concurrent transactions without compromising speed or security.
Security Measure Enhancement
Cybersecurity threats spike during BFCM, with e-commerce platforms becoming prime targets for attacks. Companies with robust security measures reported 20-30% higher sales compared to competitors who experienced security incidents.
Implement these critical security measures:
Multi-factor authentication for all system access
Real-time threat monitoring and detection
Regular vulnerability assessments
PCI-DSS compliance verification
Automated security updates
Prioritize data encryption and secure cloud configurations to protect sensitive customer information. Modern payment systems heavily rely on cloud infrastructure, making it crucial to implement firewalls, network segmentation, and intrusion detection systems.
Remember to conduct thorough security testing well before BFCM week. This includes vulnerability scanning, penetration testing, and stress testing of all critical systems. Companies that invested in advanced threat monitoring systems reported zero downtime during previous BFCM peaks, translating to significant revenue protection.
Establishing Performance Monitoring
Effective monitoring during BFCM isn’t just about watching numbers—it’s about making real-time decisions that can significantly impact your revenue. With Shopify‘s advanced analytics tools, you can transform raw data into actionable insights that drive success during the biggest shopping event of the year.
Real-Time Analytics Setup
Harness the power of Shopify’s Live View to monitor your store’s pulse during BFCM. This powerful tool provides instant visibility into customer behavior and sales performance. Set up your real-time monitoring system by following these essential steps:
Configure Live View dashboard settings
Set up geographic tracking filters
Enable purchase funnel monitoring
Activate real-time sales alerts
Configure mobile notifications
Live View offers immediate insights into visitor behavior, showing you exactly how customers interact with your store. Track crucial real-time metrics like active visitors, cart additions, and checkout initiations—all from a single dashboard.
Key Metric Tracking
Focus on metrics that truly matter during BFCM. Your analytics dashboard should prioritize these business-critical KPIs:
Customer Lifetime Value (CLV): Assess long-term impact
Shopify’s Customer Cohort Analysis provides deeper insights into purchasing patterns. This tool helps you identify your most valuable customers and understand retention rates during BFCM. Track variations in retention rates between different customer groups to inform your marketing strategy.
Performance Alert Systems
Implement a robust alert system to catch issues before they impact sales. Modern monitoring tools like Observe provide instant notifications for:
Unusual transaction patterns
Payment processing delays
Authentication failures
Server performance issues
Traffic surge warnings
Real-time anomaly detection is crucial during high-traffic periods. When volumes surge or patterns change, immediate alerts enable quick responses to potential issues. Configure your alert thresholds based on historical data and expected BFCM traffic patterns.
The BFCM Live Map feature provides additional context by showing global sales trends and performance metrics across the Shopify ecosystem. This broader perspective helps benchmark your performance against overall market activity.
For granular performance tracking, focus on speed-related KPIs that directly impact conversion:
Time to First Byte (TTFB)
Page Load Time
First Contentful Paint (FCP)
Server Response Time
Remember that monitoring isn’t passive—it’s about taking action. Use Shopify Analytics’ pre-selected date ranges for BFCM periods to quickly compare performance with previous years. This historical context helps you make informed decisions about promotional timing and resource allocation.
Predicted Spend Tier reports offer valuable insights into customer behavior, helping you identify and prioritize high-value segments during BFCM. Use these predictions to tailor your marketing efforts and customer service resources accordingly.
BFCM success demands careful planning and execution across multiple fronts. Your store needs robust technical infrastructure, strategic promotional planning, and seamless customer experiences to maximize sales during this crucial period Mobile optimization stands as a cornerstone of BFCM success, with data showing 72% of purchases happening on mobile devices. Strategic promotional calendars, combined with multi-channel marketing efforts, help create buzz and drive consistent sales throughout the event.
Technical preparation remains equally critical – from server capacity planning to real-time monitoring systems. These elements work together to ensure your store handles peak traffic while delivering exceptional shopping experiences. It is important to remember that BFCM represents more than just a sales event – it’s an opportunity to build lasting customer relationships. Through careful implementation of these strategies, backed by continuous monitoring and optimization, your Shopify store will be ready to capture its share of the $7.5 billion BFCM opportunity.
FAQ
How long does BFCM last?
BFCM (Black Friday Cyber Monday) typically lasts 4 days, from Black Friday through Cyber Monday.
What is BFCM season?
BFCM season refers to the shopping period around Black Friday and Cyber Monday, typically spanning late November, focused on massive sales and deals.
Why is shopping called Black Friday?
Black Friday is called so because it marks the day retailers go “in the black,” meaning they turn a profit due to high sales after Thanksgiving.
Ernst & Young (EY) is a global leader in professional services, renowned for its innovative solutions and commitment to helping organizations thrive in an ever-changing business landscape. From leveraging cutting-edge technologies like artificial intelligence to pioneering industry-leading platforms, the organization continues to set benchmarks in delivering value to its clients.
But what truly stands out is EY’s ability to support startups and emerging enterprises with the same dedication it extends to multinational corporations—helping them reach their full potential.
In this StartupTalky, we will find out how EY’s innovative approaches, strategic partnerships, and deep expertise empower business enterprises, governments, and powerful entities to navigate challenges, scale sustainably, and make a lasting impact. Let’s also learn about its founders, history, business model, revenue model, funding, competitors, and more.
EY- Company Highlights
Name
EY
Headquarters
London, United Kingdom
Sector
Professional Services (Assurance, consulting, strategy and transactions and tax services)
EY empowers businesses to create long-term value for all stakeholders by combining data-driven insights and advanced technology. Through its comprehensive services, EY helps organizations build trust, transform operations, and achieve sustainable growth. EY-Parthenon delivers actionable strategies by merging innovation with pragmatic thinking while consulting services prioritize human-centric approaches, rapid technology integration, and scalable innovation. With a focus on workforce development, transaction, and corporate finance, EY reshapes business ecosystems and unlocks the potential of people to drive competitive advantage. From assurance services that foster trust in capital markets to tax and legal solutions designed for an ever-changing global landscape, EY provides the expertise needed to navigate complexity. Their technology-driven solutions reimagine industries and managed services free businesses to focus on innovation. EY’s commitment to sustainability ensures that value creation benefits society and the planet, making it a trusted partner for organizations aiming to thrive in a rapidly evolving world.
Ernst & Young – Industry
The Indian tax consulting market has experienced remarkable growth, expanding by 9% over the past year to achieve revenues of approximately $6.5 billion (INR 42,500 crore). This trajectory is expected to continue, with another 9% growth projected by 2018, pushing the market’s value to around $7.1 billion (INR 46,500 crore). The growth surge is largely attributed to the implementation of the Goods and Services Tax (GST), which has significantly increased demand for tax advisory services. Research from Consultancy.in, based on Statista data, highlights the pivotal role of the Big Four firms, whose aggressive expansion strategies have driven this trend.
The GST regime has introduced compliance requirements for an estimated 9 million companies in India, creating unprecedented demand for tax consultants. Conservative estimates suggest the need for 1.3 million additional tax consultants, with large companies requiring approximately five consultants each and mid-sized firms needing at least one. This demand is poised to further fuel the growth of the tax consulting sector.
Similarly, the broader Indian business and management consulting market has seen steady progress, growing 6% annually, and is expected to reach a value of $12.348 billion by next year. This consistent expansion reflects the increasing complexity of business operations and the growing reliance on professional advisory services.
EY – Founders and Team
Alwin C. Ernst
Alwin Ernst – Co-founder, E&Y
Alwin C. Ernst, a visionary accountant, co-founded Ernst & Ernst in Cleveland, Ohio, in 1903 alongside his brother Theodore. His innovative approach to accounting and focus on quality services laid the foundation for what would become one of the world’s leading professional services firms.
Arthur Young
Arthur Young – Co-founder, E&Y
Arthur Young, a Scottish accountant with a passion for entrepreneurship, founded Arthur Young & Co. in Chicago in 1906. After moving to the United States in 1890, he dedicated himself to advancing the accounting profession and providing strategic financial solutions to clients, setting the stage for global impact.
Janet Truncale
Janet Truncale – Global Chair and CEO, EY
Janet Truncale is the EY Global Chair and CEO, leading one of the world’s largest and most influential professional services organizations. With a career marked by innovation and excellence, Janet has played a pivotal role in shaping EY’s strategic vision and global operations.
Before assuming her current position, Janet served as EY Vice Chair and Regional Managing Partner of the Americas Financial Services Organization (FSO), where she managed a diverse team of over 14,000 professionals across 90 offices. Her extensive experience includes providing assurance and consulting services to Fortune 500 companies and collaborating with boards, audit committees, and senior management to address complex business challenges.
Joining EY as an intern, Janet advanced through a variety of leadership roles, including Americas FSO Assurance Managing Partner, Banking and Capital Markets Co-Sector Leader, and Initial Public Offering Leader. She has also served as a Global Client Service Partner and Senior Advisory Partner to some of EY’s biggest clients.
Janet holds a BSE from The Wharton School at the University of Pennsylvania and an MBA from Columbia University. A certified public accountant in New York and a member of the American Institute of Certified Public Accountants, she has earned recognition as one of the “25 Most Influential Women” by the Financial Times. Janet’s journey is a testament to her expertise, leadership, and unwavering commitment to empowering businesses worldwide.
EY – Startup Story
EY’s current partnership was officially established in 1989 through the merger of two prominent accounting firms, Ernst & Whinney and Arthur Young & Co. Initially known as Ernst & Young, the firm underwent a rebranding in 2013, formally adopting the widely recognized abbreviation “EY.” However, this shorthand had already been in informal use long before its official endorsement.
The firm’s roots trace back over 150 years, with a rich history shaped by multiple mergers of predecessor firms. The oldest of these, Harding & Pullein, was founded in England in 1849. That same year, Frederick Whinney joined the firm, eventually becoming a partner a decade later. By 1894, after his son joined the practice, the firm was renamed Whinney, Smith & Whinney, solidifying its legacy within the accounting profession. This lineage reflects EY’s enduring commitment to growth, innovation, and professional excellence.
EY envisions a better working world where trust and confidence drive progress in global capital markets and economies. Their focus is on fostering innovation, creating sustainable growth, and making meaningful contributions to businesses and communities around the world.
Mission
EY’s mission is to deliver top-tier services and insights that help businesses tackle challenges, achieve breakthroughs, and modernize key processes like finance and supply chain strategies. They are dedicated to developing exceptional leaders who create lasting value for stakeholders while championing sustainable, inclusive growth. Through these efforts, EY continues to play a pivotal role in shaping a better future for its clients, people, and communities.
EY – Name, Tagline and Logo
EY Logo and Tagline
“Shape the future with confidence” – EY’s tagline encapsulates their commitment to empowering businesses and individuals to navigate challenges and seize opportunities with assurance and clarity.
EY introduced its current logo in 2013 as part of its rebranding from Ernst & Young to EY. The design symbolizes the collective knowledge, experience, and insight of their people, all working together to create a “better working world.” The yellow in the logo reflects optimism, light, and energy, reinforcing EY’s dedication to delivering impactful and forward-thinking solutions.
EY – Business Model
EY’s business model revolves around building and nurturing strong client relationships while delivering tailored solutions across diverse industries. Key elements of their approach include:
Customized Services: Each client is assigned a dedicated account manager and engagement team, ensuring services are customized and communication is consistent.
Reliable Support: EY provides continuous assistance, helping clients adapt to evolving business landscapes and regulatory challenges.
Training and Workshops: EY offers programs to empower clients with the knowledge and skills needed to tackle complex business issues effectively.
Purpose-driven Assistance: By publishing reports, articles, and whitepapers on industry trends, EY shares valuable insights that establish expertise and guide clients in decision-making.
EY serves a wide range of clients, categorized into key segments:
Large Multinational Corporations: Supporting global companies across sectors like finance, healthcare, and technology with audit, tax, consulting, and advisory services.
Small and Medium-Sized Enterprises (SMEs): Offering solutions to navigate regulatory complexities and manage growth.
Government Agencies: Assisting in policy development, program evaluation, and operational advice.
Non-Profit Organizations: Providing support in governance, risk management, and financial reporting.
EY – Revenue Model
EY generates revenue through professional fees charged for its services, tailored to the nature of each engagement. These fees may be structured as fixed, hourly, or performance-based. The primary sources of EY’s revenue include:
Advisory: Providing expertise in specialized areas like mergers and acquisitions, capital markets, and regulatory compliance.
Tax Services: Offering tax planning, compliance, and advisory solutions that help clients navigate complex regulations and optimize tax liabilities.
Consulting: Supporting clients in areas such as business strategy, operations, technology implementation, and risk management.
Audit and Assurance: Delivering independent audits and assurance services to verify financial statement accuracy and ensure compliance with accounting standards.
Delivering successful business transformations is no easy feat. It requires seamless alignment across people, processes, technology, data, and governance. Yet, many organizations struggle to realize the full benefits of their efforts. A transformation mindset, where people are central to the process, is essential. This approach not only fosters innovation at scale but also enables technology to be implemented at speed.
Recent survey insights emphasize the value of a structured Project Management Office (PMO) in driving effective transformation. Interestingly, 56% of respondents reported an acceleration in their organization’s transformation agenda in 2022, particularly in digital innovation. However, challenges continued, including limited senior leadership support, inadequate resources, and a lack of a clear vision.
The Role of Emerging Technologies
Data analytics is becoming a cornerstone of transformation initiatives, with 46% of respondents identifying it as a critical focus area for delivering projects and programs. While the use of Artificial Intelligence (AI) in transformation has dipped, this underutilized technology is positioned to grow in importance.
As AI begins to demonstrate its value throughout the project lifecycle, it will enhance organizations’ ability to manage complex transformation efforts effectively.
Sustainability at the Core
Sustainability is no longer a peripheral concern; it is becoming deeply intertwined with core transformation strategies. Over half of the survey participants believe that sustainability will drive their corporate strategies moving forward. Among organizations planning to establish a Transformation Management Office (TMO), 63% identified sustainability as a key value driver, signaling a broader acceptance of its role in transformative programs.
Delivering Transformation
The landscape of business transformation is evolving rapidly. Organizations must adapt by fostering a culture of innovation, agility, and collaboration. To meet the demands of this new era, having robust project management frameworks is non-negotiable. With the right structures in place, organizations can deliver transformations with speed and precision, ensuring they stay ahead in a dynamic world.
Ernst & Young (EY) has been involved in noteworthy exits, including Kanisa and NetDecide, showcasing its ability to identify and support innovative ventures. In 2023, growth investments emerged as the driving force behind Private Equity and Venture Capital (PE/VC) activity, accounting for a substantial US$17.1 billion across 147 deals.
The infrastructure sector led the charge, attracting US$11.6 billion across 57 deals, marking a 29% year-on-year growth.
Date
Name
Round
Amount
Aug 28, 2018
ModesTree.com
Angel Round
–
Aug 28, 2001
Kanisa
Series E
–
Jul 26, 2000
Kanisa
Series D
–
Jun 16, 2000
NetDecide
Venture Round
–
EY – Mergers and Acquisitions
Ernst & Young (EY) continues to expand its global reach and service capabilities with strategic acquisitions, having successfully acquired 55 organizations to date. The most recent addition to its portfolio is Dignari.
Acquiree Name
Date
Price
Dignari
Oct 28, 2024
–
Nuvalence
Apr 26, 2024
–
denkstatt
Apr 23, 2024
–
adameo
Mar 21, 2023
–
ifb group
Dec 8, 2022
–
Bridge Business Consulting
Nov 21, 2022
–
Red Moki
Oct 11, 2022
–
Cambria Solutions
Aug 16, 2022
–
Digital Detox
Aug 1, 2022
–
Q4 Associates
Aug 1, 2022
–
EY – Growth
Combined Revenue of EY Worldwide from 2014 to 2024
Revenue Growth: EY reported a 3.9% increase in global revenue for the fiscal year ending June 2024, reaching a total of $51.2 billion. Revenue grew across all service lines:
Tax Services led growth with a 6.3% increase in local currency (6.7% in USD).
Assurance showed a 6.3% rise in local currency (5.8% in USD).
Strategy and Transactions (SaT) grew by 2.3% in local currency (2.8% in USD).
Consulting remained steady, with a 0.1% increase in local currency (unchanged in USD).
Technological Advancements: EY continues investing in cutting-edge technology to support client transformations:
EY Fabric, the core technology platform, now serves over 2 million unique users across 180 countries.
In September 2023, EY launched:
EY.ai, is an integrated platform combining AI with human expertise across services like strategy, risk, tax, and assurance.
EYQ, a private large language model (LLM), rolled out to the global workforce. Over 70% of EY employees are trained in the responsible use of AI and 75% have utilized EYQ, generating 68 million prompts since its launch. EYQ has earned multiple awards for its AI and innovation excellence.
In FY25, EY plans to expand the integration of AI into its operations, helping clients adopt AI responsibly for transformative growth.
Strategic Partnerships: EY has built a robust network of 100+ ecosystem alliances, 20 of which were added in FY24. These partnerships drive 48% of EY’s growth by blending technology, data, and sector expertise. Over the last five years, EY’s alliance partner revenues have grown at a 31% compound annual growth rate (CAGR).
Sustainability Initiatives: EY remains committed to reducing greenhouse gas (GHG) emissions. Achievements in FY24 include:
A 40% reduction in total GHG emissions compared to FY19 levels.
A 42% reduction in Scope 3 travel emissions, supported by initiatives that have prevented an additional 98,000 tons of CO2e, equal to nearly 20% of travel emissions.
Value-Driven Reporting: EY’s integrated annual report, Value Realized, details financial performance alongside environmental, social, and governance (ESG) initiatives. It underscores EY’s dedication to creating long-term value for clients, employees, and society.
With continued investments in AI, sustainability, and ecosystem alliances, EY remains at the forefront of innovation and growth, helping businesses transform and thrive in a complex global landscape.
EY – Advertisements and Social Media Campaigns
EY’s New Marketing Campaign: “The Face of the Future”
EY.ai – The Face of the Future
EY has launched a groundbreaking, fully integrated marketing campaign, “The Face of the Future,” to emphasize the importance of keeping humans at the center of artificial intelligence (AI) transformation. This campaign showcases EY.ai, the organization’s unifying AI platform, and underscores how human-centric innovation can unlock the exponential value of AI.
Highlights of the Campaign:
People-Centered Approach: Over 200 EY employees worldwide were featured, illustrating that confidence in AI starts with prioritizing human involvement in technological advancements.
Innovative Production Techniques:
A bespoke one-shot StyleGAN model was developed to highlight individual facial features, animating still images into dynamic, expressive visuals.
A single professional voice recording was transformed using voice AI technology to create an unlimited array of voices that precisely synchronized with the animated visuals.
The campaign’s innovative production techniques saved hundreds of hours typically spent on traditional filming and editing.
Creative Storytelling: By combining cutting-edge AI and creative artistry, EY delivers a powerful message about the future of work and the role humans will continue to play alongside AI.
EY’s Digital Marketing in Action: The Global Information Security Survey
Another standout digital marketing initiative by EY is its Global Information Security Survey (GISS), an annual study providing valuable insights into cybersecurity trends and challenges.
Strategic Elements of the Campaign:
Comprehensive Reporting: EY publishes an in-depth, visually engaging report featuring infographics and interactive elements tailored to CIOs, IT managers, and decision-makers.
Omnichannel Promotion:
The findings are shared across EY’s website, email newsletters, and social media platforms.
Paid ads on LinkedIn and Google Ads boost visibility and reach.
Content Syndication: EY partners with industry-specific publications and platforms to syndicate the report, increasing exposure and driving traffic to its website.
Performance Metrics: The campaign garners strong engagement, including:
High download rates.
Increased social media interactions.
Widespread media coverage.
Impact:
The GISS campaign not only positions EY as a thought leader in cybersecurity but also strengthens its reputation and generates high-value leads.
EY has consistently been recognized for its innovative work in technology, earning accolades in various categories:
Machine Learning: EY Fabric won the Machine Learning category in the 2022 AI Tech Awards.
Platform as a Service: EY Fabric secured a Silver Stevie Award in the Platform as a Service category at the 2022 Stevie Awards.
DevOps Solutions: EY achieved a Silver Stevie Award for DevOps Solutions in the 2022 Stevie Awards.
Metaverse Technology: EY won the Metaverse Tech of the Year award at the 2023 National Technology Awards.
Business Awards
EY’s dedication to its people, partners, and entrepreneurial spirit is reflected in its business honors:
Fortune 100 Best Companies to Work For EY has been named one of the Fortune 100 Best Companies to Work For an impressive 26 years in a row.
Entrepreneur of the Year: EY’s renowned Entrepreneur of the Year program celebrates global leaders, with the 2024 world winner being Vellayan Subbiah of India.
Partner of the Year Awards: EY has earned Partner of the Year awards from major tech companies, including:
ServiceNow
UiPath
Adobe
SS&C Blue Prism
Pega
SAS
EY – Competitors
EY has major competitors in consulting, technology, and professional services. Some of these are listed below:
EY envisions a transformative future for India, leveraging the nation’s unique strengths to drive sustainable growth and innovation. With its critical role in global economic development, India is poised for immense progress, particularly in infrastructure, energy, and technology. However, alongside these opportunities come challenges like decarbonization, digital transformation, and ensuring equitable growth—all areas where EY is stepping in as a trusted advisor and strategic partner.
The infrastructure sector is on the cusp of a revolution, with investments under the National Infrastructure Pipeline (NIP) projected at $1.4 trillion by 2025. EY emphasizes the need for differentiation to attract investments in an increasingly competitive landscape. Innovative models like GIFT City are paving the way, combining financial innovation and global connectivity to draw significant foreign direct investments (FDIs).
Energy demand is also set to nearly double by 2030, pushing India to adopt sustainable power solutions. EY is committed to helping industries and governments meet these demands while aligning with decarbonization goals.
EY’s projections paint an optimistic picture: India’s per capita income is expected to surpass $13,000 by 2045, fueled by strategic infrastructure investments and private-sector collaboration. Additionally, India’s Global Capability Centers (GCCs) are predicted to grow exponentially, with cities like Coimbatore emerging as rising stars.
From fostering digital adoption in governance to promoting Diversity, Equity, and Inclusion (DEI), EY is charting a roadmap to a future where innovation and inclusivity go hand in hand.
FAQs
What does EY do?
EY (Ernst & Young) is a company that advises businesses. It helps with taxes, checking accounts, and planning for growth. It also helps companies follow rules and use technology better.
Who are the founders of EY?
EY was founded by Arthur Young and Alwin C. Ernst in 1989 after their companies merged.
Arthur Young started Arthur Young & Co. in 1906 in the U.S.
Alwin C. Ernst started Ernst & Ernst in 1903 in the U.S.
Their firms joined to create Ernst & Young, now called EY.
Who is the CEO of EY?
Janet Truncale is the Global Chair and CEO of EY.
Who are the main competitors of EY?
The main competitors of EY include PWC, Deloitte, KPMG, Accenture, Wipro, and more.
MD and Chairman of Reliance Industries, Mukesh Dhirubhai Ambani is India’s very own desi Richie Rich. With a staggering net worth of $119.5 billion, the Indian billionaire is not only the richest man in Asia and 9th richest in the world but is also 1st on the Forbes List of India’s 100 Richest Men.
In this StartupTalky story, we’ll dive into the success story of Mukesh Ambani, his early life, childhood, personal life, education, philanthropy, Reliance Industries, achievements, and more.
Mukesh Ambani: Biography
Name
Mukesh Dhirubhai Ambani
Born
19th April, 1957
Nationality
Indian
Profession
Chairman & Managing Director, Reliance Industries
Education
St. Xavier’s College, Mumbai Institute of Chemical Technology (B.E.)
Born to Dhirubhai and Kokilaben Ambani on the 19th of April, 1957 in the British Crown colony of Aden, Mukesh Dhuribhai Ambani has three siblings- Anil Ambani, Nina Bhadrashyam Kothari, and Dipti Dattaraj Salgaonkar.
Dhirubhai Ambani owned a spices and textiles business called “Vimal” which was rebranded as “Only Vimal” later and soon moved to India to begin trading while the Ambani family stayed in Yemen.
Born from simple beginnings, the Ambani family resided in a simple two-bedroom flat in Mumbai until the 1970s and continued to live in a Chawl communal society and use public transport even after their economic condition improved with time. It was much later that Dhirubhai Ambani bought the 14-storey apartment complex “Sea Wind” in Colaba where the families started living on independent floors.
Mukesh Ambani completed his schooling at Hill Grange High School along with his brother and friend Anand Jain. He completed his graduation from St. Xavier’s College and went ahead to pursue his B.E. in Chemical Engineering from the Institute of Chemical Technology.
The gifted student had also enrolled for his MBA from Stanford University but dropped out in 1980 to aid his father in setting up their fast-growing enterprise- the iconic Reliance. His belief in learning from real-life situations and not in classrooms- a proven ideology has made Mukeshbhai Ambani the business tycoon he is today.
As a man of the soil, he also invited his son to take over the yarn manufacturing plant and learn from life experiences rather than pursue theoretical degrees.
Mukesh Ambani: Home & Family
Mukesh Ambani Family
Married in 1985 to Nita Ambani, Mukesh is a father to three children; the twins Akash and Isha and son Anant Ambani, Mukesh Ambani fulfilled the role of being a devoted son by agreeing to an arranged match that was arranged by his father who had spotted Nita at a dance performance.
Despite living in the 27-storeyed prestigious Antilia and being surrounded by 600 staff members, 3 helipads, a fitness center, a private movie theatre, and a 160-car garage, and becoming India’s first private aircraft owner with his Boeing 575 Max 9 for INR 1000 crore, Mukesh Ambani remains a simple down-to-earth tea-totaller and strict vegetarian.
Mukesh Ambani: Family Feuds
Mukesh Ambani gained joint leadership of Reliance Industries in 2002 with his brother, Anil Ambani after Dhirubhai Ambani passed. Unfortunately, the brothers were unable to see eye to eye and soon Kokilaben Ambani was prompted to split the assets between the brothers. Mukesh Ambani got control of the oil, gas, and petrochemicals sectors while Anil Ambani was given power generation, telecommunications, and financial services.
Mukesh Ambani is credited for setting up one of the biggest petroleum refineries at Jamnagar, Gujarat in 1999. He also spearheaded the setting up of multiple state-of-the-art manufacturing plants to increase RIL’s capacity.
Once again in 2008, he established another refinery near the first one. In 2006, he led the establishment of Reliance Retail – the largest chain of physical and online stores. As of 2023, Reliance Retail had a customer base of 249 million in India.
Mukesh Ambani: A Doyen of Business
Taking RIL to a New Height
Credited with setting up one of the biggest petroleum refineries at Jamnagar, Gujarat in 1999, Mukesh Ambani also led the charge to set up multiple innovative manufacturing plants across the country to drive RIL’s growth and established a second refinery near the first one in 2008. The feather in his cap was instituting the largest chain of online and physical stores leading to a customer base of 249 million clients in India by 2023.
The Man With The Golden Touch
The acquisition of the Mumbai Indians in 2008 brought the Ambani family into the limelight as it was the only IPL team to gain brand value during the pandemic.
Mukesh Ambani also founded Jio Platforms in 2010 as a wholly-owned subsidiary of RIL in the fields of telecommunications and eCommerce after signing the non-competition agreement signed in 2006.
February 2024 led to India’s largest media joint venture when Mukesh Ambani’s RIL came together with Viacom18 and Disney to be valued at $8.5 million and reached more than 750 million viewers with exclusive rights to distribute Disney in India.
Mukesh Ambani: Building A Nation
As a believer that the country’s national policies drive economic growth and development, Mukesh Ambani supports the government’s programs that boost digital infrastructure and renewable energy- tenets that have a strong base in Reliance Industries’ strategic investments in Jio and even commended Prime Minister Modi’s initiatives to make India the third largest global economy at the Reliance Group AGM in 2024.
As an innovative businessman, Mukesh Ambani has always backed India in areas like artificial intelligence, robotics, and life sciences that further the nation’s opportunities in the Global South while striving to eliminate developmental disparity.
RIL’s business strategies and company policies aim to increase India’s energy security, environmentally friendly projects, and economic power through positive reinforcement and impactful changes. Despite avoiding political ties, Mukesh Ambani has constantly enabled development in India’s industrial and infrastructural sectors which support the long-term vision and goals of the current government.
Some of the best achievements and recognitions of Mukesh Ambani are:
Year
Award Name
Organization
2000
Ernst & Young Entrepreneur of the Year
Ernst & Young India
2010
Global Vision Award
Asia Society
2010
School of Engineering and Applied Science Dean’s Medal
University of Pennsylvania
2010
5th best performing global CEO
Harvard Business Review
2010
Global Leadership Award
Business Council for International Understanding
2016
Foreign associate, US national academy of Engineering
National Academy of Engineering
2016
Othmer Gold Medal
Chemical Heritage Foundation
2019
Padma Vibhushan
Indian Government
2024
Lifetime Achievement Award
Voice & Data
2024
Brand Guardianship Index
Brand Finance
Mukesh Ambani: Trouble in Paradise
When RIL went public in 2006 as a subsidiary of Reliance at Rs. 60 per share, the stock market crash of 2007 saw their share prices float to Rs. 100 per share and then come back to Rs. 60. A fine that cost RIL Rs. 950 crores for manipulation of shares of RPL as SEBI believed that RIL carried out organized operations with their agents to help gain unauthorized profits from trading its listed unit, RPL, that was combined with the former.
Mukesh Ambani: Philanthropy
Reliance Foundation Initiatives: The Reliance Foundation was set up in 2010. This foundation is predominantly working in the areas of health, education, rural development, and sports. It has benefited millions of Indians through these programs.
Healthcare: Providing free health services and specialized medical care through hospitals and mobile clinics. Reliance Foundation Hospital in Mumbai is a good example.
Education: Scholarships to postgraduate and undergraduate students and initiatives that promote youth in digital and green innovation.
Rural Development: Projects include water conservation, agricultural support, and livelihood improvements in rural villages.
Sports Development: Sponsorship and coaching of Indian sportspersons, involving support for participants in Asian Games and making an effort to get the game of cricket featured at international events.
Disaster Relief: Donations to disaster-stricken regions, including aid to the families of those who were martyred and relief efforts during the COVID-19 pandemic.
Sustainability and SDGs: Partnership with the United Nations toward addressing Sustainable Development Goals, focusing on leadership for the country, especially concerning India’s influence toward betterment worldwide.
Cultural Conservation: Grants to the domain of art, culture, and education, promoting Pichavai art and Olympic values in India.
I am a big believer that whatever has gone lies in the past. You should only learn from it, and you should only look at the present and the future. That’s been my father’s philosophy and mine as well.
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At Reliance, we have always believed in investing in the businesses of the future and in investing in talent.
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I have always believed that technology drives human civilization’s endeavour and progress.
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My obsession is with technology and how it can improve human life. In my view, what we have seen in the last 300 years is only a trailer.
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I am personally a big believer that technology is the biggest driver of human development, and if you can use technology to benefit people, then that’s the best business you can have.
FAQs
Who is Mukesh Ambani?
Mukesh Ambani is an Indian billionaire and the chairman of Reliance Industries, one of the largest conglomerates in India. He is involved in various industries, including petrochemicals, refining, oil, telecommunications, and retail. Mukesh Ambani is one of the richest people in the world.
Who is Mukesh Ambani wife?
Mukesh Ambani is married to Nita Ambani.
What is the net worth of Mukesh Ambani?
The net worth of Mukesh Ambani as of November 2024 is $119.5 billion.
How Dhirubhai Ambani became rich?
Dhirubhai Ambani became rich by starting Reliance Industries in 1966, focusing on textiles, and later expanding into petrochemicals, oil, and telecom. He used innovative strategies like raising capital through public offerings and vertical integration to grow his business rapidly, making him one of India’s wealthiest entrepreneurs.
Who is Mukesh Ambani right hand man?
Manoj Modi, often called Mukesh Ambani’s “right hand,” plays a key role in making important decisions for Reliance Industries and its subsidiaries. His daughter is also actively involved in the company and works closely with Isha Ambani.