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  • Swiggy Introduces “One BLCK,” a New Membership Plan

    On 11 December 2024, Swiggy, a food and grocery delivery service, unveiled One Blck, an invite-only membership that will be a level beyond its current loyalty programme. The goal of the change is to boost growth in all of its business sectors while improving the experience for premium clients. Swiggy’s membership programme presently features three tiers, including One Blck, a base version, and One Lite, a low-end version that was introduced in 2023.

    The Bengaluru-based business claims that One Blck will provide members with an on-time guarantee and quicker delivery for their food orders. Members will get access to perks like free cocktails, drinks, or desserts when dining out.

    What One BLCK Offers?

    The on-time guarantee function was also introduced by Zomato, its main competitor, in 2019 for users of its Gold loyalty programme, which Zomato later abandoned. In addition to discounts on food delivery and Dineout, One Blck members will receive all the benefits of the current Swiggy One membership, including unlimited free deliveries on food orders and its rapid commerce arm Instamart.

    In 2021, the firm debuted its One loyalty programme, and according to the corporation, members spend over three times as much time on the platform as non-members do. By the end of FY24, Swiggy One had 5.3 million users. The cost of the new programme would be INR 299 for a three-month subscription. Selected users around India will receive invitations to this programme in phases, and current Swiggy One members will also have the opportunity to upgrade to this new membership.

    One BLCK, positioned as a pioneer in the sector, goes beyond fast commerce and food delivery. These advantages, according to Swiggy, include partnerships with companies like Hamleys, Cinepolis, Disney+ Hotstar, and Amazon Prime. Yatra Prime subscriptions are being given out to One BLCK members at no cost as part of the launch offers.

    Swiggy Pushing its Premium Offerings

    Swiggy has been increasingly emphasising its premium offerings. It began testing a premium membership and personal assistant service dubbed Rare earlier this year, giving wealthy clients access to VIP and private events. According to Phani Kishan, cofounder and chief growth officer of Swiggy, Swiggy One Blck is the business-class counterpart for the brand’s clients, improving the factors that are most important to premium users: speed, dependability, and individualised service. For the July–September quarter, Swiggy reported a 30% YoY rise in operating revenue, while its net loss marginally decreased to INR 625 crore.

    By October–December 2025, the company anticipates turning a profit at the group level, largely due to higher profitability in its meal delivery sector. Bolt, a 10-minute meal delivery service that it recently introduced, is now available in more than 400 cities. Currently, 5% of its food delivery comes from Bolt.

    As the Indian food delivery and quick-commerce industries get more competitive, platforms like Swiggy are diversifying their membership services to attract and retain high-value clients.


    Swiggy Downgraded by HDFC Securities; PT Increased to INR 470
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  • MPL Expands Its Gaming Tech Stack by Purchasing Shares in CloudFeather

    In an effort to strengthen its position in the gaming industry, gaming startup Mobile Premier League (MPL) announced on December 10 that it has acquired a sizeable investment in CloudFeather Games, a provider of gaming development tools. The business did not, however, provide the transactions’ financial details. Through this agreement, MPL hopes to employ CloudFeather’s gaming infrastructure technologies and provide its players with cutting-edge gaming experiences. Additionally, it will increase its technological capabilities by utilising CloudFeather’s technology stack, which includes wallet integration technologies and server infrastructure. MPL’s chief operating officer, Namratha Swamy, stated, “CloudFeather’s technical expertise will further strengthen our product roadmap and help us deliver even more innovative gaming experiences to our community of 120 million users worldwide.”

    Joining MPL is an exciting phase for CloudFeather’s team, according to Romi Chandra, co-founder and CEO. CloudFeather has long appreciated MPL’s scope and vision, and it is excited to support its further development and innovation. In order to give millions of players access to the newest gaming technologies, the two companies work together to push the limits of skill-based gaming.

    Developing a proprietary high-performance gaming infrastructure, creating scalable shared game servers, improving wallet integration systems, creating sophisticated liquidity management solutions, and creating an innovative SDK for game monetisation and engagement are just a few of the technological advancements that CloudFeather has led to date. The business has made it possible for gaming platforms to enhance user experience, operations, and performance using these solutions.

    MPL’s India Revenue Surged 35%

    M-League, the parent company of MPL, reported a 22% increase in operational revenue from the previous fiscal year to $127.9 million in FY24. In the reviewed year, MPL’s income in India increased by 35% to around $88 million. MPL is an esports and skill gaming platform that was founded in 2018 by Sai Srinivas Kiran G and Shubh Malhotra. On its mobile app, it provides over 60 games in categories such as board games, esports, daily fantasy sports, quizzes, and casual games. According to the firm, it serves over 120 million customers in North America, Europe, and Asia. This is not the first time MPL has acquired companies in the gaming sector. The gaming giant purchased Berlin-based GameDuell in 2022 in order to grow its business in important international markets.

    Testing the International Market

    Additionally, MPL established Mayhem Studios, its mobile game production division. Interestingly, Mayhem recently raised an undisclosed sum of money from Lumikai. With the release of its app in Nigeria in 2023, the business also made its debut in the African gaming sector. In order to launch its games in Africa, MPL teamed up with Carry1st, a mobile gaming publisher located there. Even though MPL has been actively growing both domestically and internationally, there have been setbacks along the way. Over 10% of the company’s employees had to be let go in 2022. It also left the Indonesian market at a similar time and stopped offering streaming on its app.


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  • 21-Year-Old Chennai Innovator Disrupts India’s AI Landscape with StudAI Genie

    New Delhi [India], December 12: At just 21 years old, Paul Jeevanesan, a mechanical engineering graduate from Chennai, is transforming the way India interacts with artificial intelligence. His startup, StudAI Edutech, has launched StudAI Genie—an all-in-one AI platform designed to boost productivity and simplify life. With over 350+ tools, the platform provides customised AI solutions tailored to meet users’ unique needs, empowering individuals in all aspects of their daily and professional lives. Importantly, it is accessible to millions of Indians, including those in the most remote areas.

    In just 100 days, StudAI Genie has attracted over 1,100 active users—all without spending a single rupee on advertising or paid promotions. The platform’s user-first design and word-of-mouth referrals have fueled its rapid rise, making it one of the most promising tech innovations in India.

    Revolutionizing AI Access: A Phone Call Away

    Imagine accessing professional services—whether it’s legal advicemedical consultationsloan planningparenting coachingnutrition advice, or even astrology consultations—just by picking up a phone. That’s what StudAI Genie offers.

    Using AI-powered voice assistants, the platform connects users to specialised consultants on a wide range of topics. From lawyers to doctorsmechanicsnutritionists, and even loan plannersStudAI Genie is designed to offer personalised, affordable consultations—no Internet required.

    “We’re not just building another AI platform,” says Jeevanesan. “We’re creating a reliable, accessible ecosystem where AI can solve real-world problems for everyone.”

    The response has been overwhelming. In just 10 days after launching its first workshop, the platform attracted 5,017 registrations—a testament to the demand for AI-powered services that go beyond the tech-savvy crowd.

    Empowering Rural India: AI for the Masses

    One of the standout features of StudAI Genie is its focus on rural India. Paul Jeevanesan is determined to ensure that AI is not just an urban privilege. His goal is to empower rural populations with affordable access to professional services they typically lack, using voice-driven AI and prepaid service cards.

    These prepaid cards—available in local shopsmalls, and even village kiosks—allow users to access AI consultations for as low as ₹20. Whether it’s seeking advice from a doctor, lawyer, or nutritionist, StudAI Genie makes professional services accessible to all at a fraction of the cost of traditional platforms. The platform also offers a monthly subscription starting at ₹250 for more regular use.

    Despite challenges like digital literacy and network connectivity in remote areas, Jeevanesan is confident. “With StudAI Genie’s simple voice interface, we’re making AI something anyone can use, no matter their device or internet access,” he says.

    This mission reflects the vision of Dr. APJ Abdul Kalam, former President of India, who believed that technology should uplift the common man, especially in rural India. StudAI Genie is embodying Dr Kalam’s vision by making AI available to all, especially in India’s underserved communities.

    Powered by Student Innovation: A New Generation of Problem Solvers

    What truly sets StudAI Genie apart is its foundation in student-driven innovation. Developed by students from various colleges in Tamil Nadu, the platform highlights young Indian talent tackling real-world challenges.

    By empowering students to develop cutting-edge AI toolsPaul Jeevanesan is nurturing the next generation of innovators. Thanks to strategic partnerships with tech giants like MicrosoftGoogle, and Cloudflare, the platform has the tech infrastructure needed to scale effectively.

    “The future of AI isn’t just about building tech,” says Jeevanesan. “It’s about creating tools that empower people.”

    Addressing Challenges: AI Accuracy and Market Competition

    While StudAI Genie shows immense promise, it faces several challenges. Ensuring AI accuracy—especially in specialised sectors like healthcare and law—is crucial. Maintaining high-quality, reliable AI outputs is key to building user trust.

    Moreover, StudAI Genie competes with giants like Justdial and IndiaMART, which connect users to service providers. However, StudAI Genie’s hybrid AI-human model offers a distinct advantage: it combines AI-driven assistance with human expertise to provide more accurate, personalised consultations. This hybrid approach ensures fast, reliable responses without the delays of traditional platforms.

    Scalability is another concern. As StudAI Genie expands nationwide, ensuring the platform’s infrastructure can handle increased user loads while maintaining service quality will be crucial. Investment in technology and human resources will be necessary to support this growth.


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    A Brand Built on Trust: The Power of Organic Growth

    One of the most remarkable aspects of StudAI Genie’s growth is that it has been entirely organic—driven by user trust and recommendations. The platform has not spent any money on advertisements, proving the demand for simple, effective AI solutions.

    “In just a few months, we’ve seen thousands of people signing up and using the platform,” says Jeevanesan. “This shows there’s a real need for AI-powered services that are easy to access, affordable, and relevant.”

    What makes StudAI Genie so compelling is its human-centred approach. Whether it’s helping a farmer find a mechanic or a mother seeking advice from a doctor, StudAI Genie offers practical solutions to everyday problems, proving that AI can improve lives.

    Looking Ahead: A Vision for India’s Digital Future

    StudAI Genie is just getting started. The platform plans to expand nationwide, starting with Tamil Nadu and later scaling to other regions.

    By providing AI-powered consultationsStudAI Genie has the potential to transform how Indians access essential services, from healthcare to education and business. However, scaling the platform will require overcoming challenges like AI accuracy in specialised sectors.

    Still, with its unique blend of AI and human expertiseStudAI Genie is positioned to disrupt India’s digital ecosystem. Whether providing immediate solutions or empowering rural communities, StudAI Genie is set to play a major role in shaping India’s digital future.

    Disrupting the Market: A Model for the Future

    As StudAI Genie grows, it’s poised to disrupt traditional service models like JustDial and IndiaMART, which rely on human intermediaries to connect users with service providers. By integrating AI-powered consultationsStudAI Genie offers a directcost-effective alternative, cutting out the need for middlemen. The platform’s hybrid AI-human model provides an efficient service that sets it apart from competitors.

    StudAI Genie isn’t just about delivering AI-driven services; it’s about changing how people access essential services—making AI practical, effective, and accessible to everyone,” says Paul Jeevanesan.

    A Young Visionary Leading the Charge

    For a young entrepreneur who started this journey before turning 21, Paul Jeevanesan’s vision is about more than just business. It’s about creating a paradigm shift in how India—and the world—interact with technology. As StudAI Genie evolves, Jeevanesan proves that with the right combination of innovation, accessibility, and social purpose, AI can be a tool that transforms lives.

    With its unmatched potential to reach the masses and solve real-world problems, StudAI Genie is poised to become a pivotal force in India’s digital revolution.


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  • Shareholders of Awfis Space Solutions are Expected to Offload Shares valued at INR 583 Crore

    According to reports, Delhi-based Link Investment Trust, Mauritius-based Bisque Limited, and prominent venture capital company Peak XV Partners intend to offload Awfis shares valued at INR 583 Cr. The three investors will collectively offload a 12.2% interest, or 85.8 lakh shares, in the flexible workspace solutions company through a block deal, according to a media outlet, which cited sources. The investors will offload the shares for INR 680 each. Compared to the stock’s closing price of INR 717.05 on 10 December, this indicates a 5.2% discount. IIFL Capital Services and ICICI Securities are the deal’s book runners.

    As of September 2024, Bisque and Link Investment Trust owned 14.38% and 0.36% of Awfis, respectively, while promoter Peak XV owned 10.92% of the coworking space provider. Awfis’s stock has increased by more than 70% since its launch in May, although it has decreased by 7.5% in the last month.

    Brokerages Continue to be Bullish on the Company

    Up to five analysts that follow the company have a “BUY” rating on the stock, indicating that brokerages are still positive on the business. The optimistic forecast is primarily due to Awfis‘s quick expansion and acquisition of new office space. The company said last month that it would develop and oversee the National Stock Exchange’s 1.65 lakh square feet of office space in Mumbai. Rounak Real Estate Consultants, a company that specialises in high-value real estate advice services, helped to facilitate Awfis’ collaboration with the NSE.

    Amit Ramani founded Awfis in 2015, and as of March 2024, it has 181 facilities, over 1.1 lakh seats, and 5.6 million square feet of billable space, making it the largest flexible space operator in India. The business began as a coworking network before branching out into the market for tech-enabled workspace solutions.

    Awfis Financial Dynamics

    In Q2 of the fiscal year 2024–2025 (FY25), it posted a consolidated net profit of INR 38.67 Cr. In Q2 of FY24, on the other hand, it reported a net loss of INR 4.34 Cr. During the reviewed quarter, operating revenue increased 40.46% from INR 208.15 Cr in Q2 FY24 to INR 292.38 Cr. On the BSE, Awfis’s shares ended on December 10, trading session 0.15% lower at INR 716.95.

    According to Amit Ramani, chairperson of Awfis Space Solutions, the recently signed NSE contract will help the company’s income in both the current fiscal year and the fiscal year 2025–2026. Ramani had told a media outlet that the contract would “certainly help” with the 30% revenue projection that the company had provided for FY25.

     Awfis and Nyati Group also collaborated in August to build an extra 3 lakh square feet of Grade-A workspace. It intends to open first-rate flexible workspaces in the prestigious commercial buildings “Nyati Empress” in Viman Nagar and “Nyati Enthral” in Kharadi, both owned by the Nyati Group.


    YesMadam Faces Backlash Over ‘Fired for Stress’ Stunt
    YesMadam’s ‘Fired for Stress’ stunt sparks criticism, with the company facing backlash for its controversial PR move perceived as insensitive.


  • YesMadam’s ‘Fired for Stress’ Gimmick Backfires, and the Business is Criticised

    Following a contentious post claiming that the company had fired 100 employees because of stress, YesMadam, a home salon services provider, has provoked fury on social media. Widely shared on LinkedIn and other social media sites, the post went viral very fast and was criticised for taking a tone-deaf approach to a serious problem.

    On December 10, YesMadam responded with a statement that clarified the post was a part of a social media campaign that aimed to draw attention to the “serious issue of workplace stress.”

    The Divisive Social Media Update

    According to the original post, YesMadam fired about 100 workers after a mental health survey found that many of them were experiencing stress. On LinkedIn, an employee going by the name Anushka Dutta posted a leaked HR department email that said, “What’s going on at YesMadam? You survey us at random first, then fire us overnight because we’re stressed? Not only that, but one hundred other people have also been let go.

    Within hours, the post went viral as many users expressed their outrage and rage at what they saw as the company’s cruel choice. Employees, clients, and mental health advocates widely criticised it, accusing YesMadam of taking advantage of a delicate subject for commercial gain.

    The Apology and Explanation from YesMadam

    YesMadam issued a statement in reaction to the criticism, claiming that no staff members had been let go. The business stated that rather than announcing layoffs, the social media post was a part of a larger campaign meant to emphasise the significance of tackling workplace stress.

    According to the official statement, “We deeply regret any inconvenience caused by recent social media statements implying that we fired staff members for experiencing stress. To be clear, nobody was let go from YesMadam. We would never act in such a cruel manner. Additionally, YesMadam underlined that the campaign was created to raise awareness of the urgent problem of workplace stress, which has grown more common in the fast-paced, always-on work culture of today.”

    Introducing the Policy of “De-Stress Leave”

    In an effort to emphasise its “commitment to employee well-being,” YesMadam declared the implementation of the nation’s “first de-stress leave policy.” With the extra perk of a free at-home spa treatment, the program permits workers to take six paid leave days to relax. The goal of this program is to support workers’ mental health and aid in their recovery from stress at work.

    According to YesMadam’s statement, “In today’s hyperconnected world, work-life boundaries are fading, stress is widespread, and productivity often overshadows employee well-being.” “We’re here to lead the way in developing a culture that reflects the belief that happy employees build stronger businesses.”


    YesMadam Lays Off Hundreds After Stress Complaints
    YesMadam laid off hundreds of employees following their complaints about workplace stress, sparking concerns about employee well-being and workplace ethics.


  • TCS Business Model – How TCS Makes Money

    Tata Consultancy Services (TCS) was founded in Mumbai India way back in 1968 by J.R.D. Tata and F.C. Kohli. Today, it has become the world’s leading IT services, consulting, and business answers provider. Originally conceived as a department of Tata Sons, it specialized in the delivery of technology know-how into an increasingly industrialized world as the countries progressed toward industrialization. Over time, the company has grown and today serves over 46 countries with world-class innovative solutions. 

    TCS showcases the broadest portfolio of services digital transformation, AI, cloud tech online security, to business process management. Even with its base in Mumbai, the company can walk hand in hand with global economies, thus making it known for some of its finest quality work across multiple fields of business. TCS puts innovation and customers first-they employs a workforce of more than 500,000 skilled individuals who are called TCSers. This dedicated team combines talent with the latest technology to solve tough business problems and achieve worldwide client success. TCS has always been committed to excellence in reshaping businesses with its knowledge and revolutionary solutions.

    About TCS
    TCS Business Model
    How TCS Makes Money I Revenue Model of TCS
    TCS Unique Selling Proposition
    TCS  SWOT Analysis

    About TCS

    About Tata Consultancy Services (K. Krithivasan CEO of TCS)
    About Tata Consultancy Services (K. Krithivasan CEO of TCS)

    Tata Consultancy Services was established on June 19, 1968, as Tata Computer Systems by Tata Sons Limited. A subsidiary company under Tata Group, TCS serves 46 countries worldwide and has become the leader in the IT and consultancy domain. 

    In its inception years, TCS was mainly known for providing services like punch card operations for TISCO and inter-branch reconciliation system to the Central Bank of India, and bureau services for UTI. TCS created SEMCOM-an electronic depository cum trading system for a Swiss client by 1975. In 1980 it established its first hub for software research and development, the Tata Research Development and Design Centre (TRDDC), at Pune. It opened its first offshore development center in 1981 and purchased a Canada-based software factory.

    Tata Consultancy Services went public in 2004, adding a new shot of adrenaline to its growth trajectory. In 2005, TCS became the first Indian IT firm to enter into bioinformatics. By 2006, TCS had built an ERP system for the Indian Railway Catering and Tourism Corporation and reached an annual revenue of $500 million from e-business by the year 2008. In 2011 it also introduced SME-oriented cloud solutions.


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    TCS Business Model

    Tata Consultancy Services has set quite a lively pace in business, indeed making it the grandee in IT services and consultancy. This model of business has been built around a diversifying and creative service offering, along with a very strategic operational framework.

    These numerous consultancy, digital transformation, application development, IT infrastructure management, engineering solutions, and business process outsourcing -mean that the customer is bound to have every possible solution, right from enriching the operational efficiencies to solving very complex technical problems.

    Innovation drives TCS growth as well as investments directed toward research and development. The company is researching future front-end technologies artificial intelligence and cloud computing to data analytics to automate processes for deriving insights and predicting market conditions.

    The next pillar in business success for the company is the Global Delivery Model (GDM). Without any dead time overlap, it enables delivery across the time zones, 24/7. This model, apart from the above, makes asset ownership better among the customers in terms of satisfaction and productivity, and it is invaluable during crisis time as it enables fast and reliable response systems.


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    How TCS Makes Money I Revenue Model of TCS

    One of the main reasons for keeping a consistent performance in the IT world is that Tata Consultancy Services has a diversified revenue model with competitive rivalry in the IT field.

    1. Fees on Services: The most significant revenues come from consulting engagements and IT service agreements such as software development and maintenance contracts.

    2. Project-Based Revenue: This refers to planned or expected revenue from custom software development projects as well as other projects that focus on the client’s individual needs for digital transformation.

    3. Subscription Income– All of this recurring income is from managed services and payments made for proprietary software, such as those made for TCS Ignio.

    4. Business Process Outsourcing (BPO): The revenue is quite stable since most long-term contracts are engaged in the handling of client business processes.

    5. Cloud Services: The revenues are generated from Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and subscriptions into the cloud.

    6. Innovation: TCS takes advantage of several other applications, such as Data as a Service (DaaS), as well as several automated-based solutions from its investigative work.

    Fiscal Year Ending Total Revenue (Consolidated) (in Crores INR)
    March 2014 81,809.36
    March 2015 99,200.00
    March 2016 1,09,725.00
    March 2017 117,966.00
    March 2018 1,23,104
    March 2019 146,463
    March 2020 156,949
    March 2021 164,177
    March 2022 1,95,772
    March 2023 228,907
    March 2024 245,315

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    TCS Unique Selling Proposition

    Tata Consultancy Services (TCS) distinguishes itself from the crowd in IT services with its diverse portfolio and industry-specific proficiency and experience. Furthermore, the delivery model that TCS uses has been proven in business, as it sets the company apart through the global availability of its services. Innovations and strong customer relationships are what really propel solutions into that class of world-class, customized solutions, making TCS the best, most reliable partner for businesses in the world.

    TCS  SWOT Analysis

    TCS  SWOT Analysis
    TCS SWOT Analysis

    Strengths

    • Adaptability: The adaptability of TCS and its acceptance in different cultural and business contexts is enough to make a point about the fact that it has acquired a very global presence by being in 152 countries across 5 continents.
    • Brand Equity and High Financial Stability: TCS was worth USD 19.2 billion in 2024, making it the second-most valuable IT services brand in the world. It raked in a whopping $ 29.1 billion in revenue collection, thus making it a safer bet in the eyes of investors and partners.
    • Wide range of services: TCS has got a pretty wide range of services that go from software development to business intelligence and partnerships with many global leaders like Amazon, Adobe, and Bosch to render advanced customer solutions.
    • Workforce skilled and Varied Clientele: Award-winning best employer across 32 countries; TCS has huge budgets when spending on employee development. Thus it serves a diverse clientele across banking, retail, and telecommunications, among others.

    Weaknesses

    • The Operational and Legal Hurdles: Due to Diligenta’s underperformance and the expensive litigation around Epic Systems, affected the financial stability as well as the overall reputation of TCS.
    • Gaps in Products and Talent: Though generally strong in services, TCS yet fails to meet expectations regarding the product, while talent retention continues to be a problem as attrition rates are better than industry peers.
    • Pressure of Innovation: There are pressing needs for TCS to step on the accelerator and ramp up innovations, given the fast pace of technological change and competition in delivering first-of-a-kind market solutions.

    Opportunities

    • A digital and cloud solution expansion: Among the increased needs for cloud computing, digital transformation, mobility, and remote work solutions, there is much more coming from TCS City. This will allow it to be well-positioned to capitalize on created infrastructure and strong expertise.
    • Emerging Market and Sector Growth: TCS can delve into those deep untapped areas present in Africa, Southeast Asia, and Latin America, tapping into entirely new areas such as gaming, entertainment, and e-commerce to broaden its sources of income.
    • Cybersecurity and localized offerings: Global cyber threats are rising, and they offer opportunities for TCS to enhance its cybersecurity solutions. Localized IT solutions for specific markets will also have some competitive advantage.

    Threats

    •  Amid extremely strong market competition and growing costs: The other major competitor for TCS, to a very great extent, is legally poisonous competition with Infosys, Accenture, and IBM. This goes on with margin pressures, rising costs, and market share issues.
    • Heightening Cybersecurity and Compliance Challenges: Heightening cyber risk and new regulatory developments concerning data privacy-witnessed in consideration of such things as work visa and outsourcing-affect the operations and strategy of major TCS geographic markets.
    • Mobility of Talent & Operational Limitations: Employees keep turning over ever more yet the impasse of new restrictions with immigration – to be more specific, the H-1Bs – simply leads to higher recruitment costs and problems in operation while the increasing domestic competition is off very huge multinationals.

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    Conclusion 

    TCS or Tata Consultancy Services is a global leader in IT innovation and digital transformation across varied industries. Its vast international presence and solid client base in diverse service offerings enable it to match the challenges of the digital era. However, that very agility and creativity must also apply in the areas of legal disputes, subsidiary underperformance, and the evolution at the pace of the technology world. Areas with great potential include cloud computing, cybersecurity, and emerging markets. Agility to dynamically change according to market dynamics without losing focus on excellence and innovation became a major pillar for TCS to continue its leadership in the IT services sector against the challenge of rising competition and newer business models.

    FAQ

    How does TCS earn money?

    TCS earns money through IT services, consulting, software products, and outsourcing across industries.

    What type of business is TCS?

    TCS is an IT services and consulting business.

    Why TCS is so successful?

    TCS is successful due to its strong client relationships, diversified service offerings, global presence, consistent innovation, skilled workforce, and focus on long-term growth strategies.

  • Infra.market: The Success Story of India’s Newest Construction Material Startup

    Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations. The content in this post has been approved by Infra.Market.

    A lot of companies put their construction projects on hold as they are expensive and need a lot of time to implement the plan. For a company to successfully implement the construction they have to consider a lot of other things.

    Thankfully, given the rise of innovation and technology, some companies deliver construction solutions to help organisations. Infra.Market is one of those companies which ties up with various contract manufacturers to create multi-product building materials through leveraging technology.

    Here’s more about Infra.Market’s startup story, founders and team, its business and revenue model, acquisitions, challenges, awards, and more.

    Infra.Market – About
    Infra.Market – Industry
    Infra.Market – Founders and Team
    Infra.Market – Startup Story
    Infra.Market – Mission and Vision
    Infra.Market – Name, Tagline and Logo
    Infra.Market – Business Model
    Infra.Market – Revenue Model
    Infra.Market – Shareholding
    Infra.Market – Funding and Investors
    Infra.Market – Growth
    Infra.Market – Challenges Faced
    Infra.Market – Competitors
    Infra.Market – Partnerships
    Infra.Market – Acquisitions
    Infra.Market – Awards and Achievements
    Infra.Market – Future Plans

    Infra.Market – Company Highlights

    Startup Name Infra.Market
    Headquarters Thane, Maharashtra
    Sector Wholesale building materials
    Founder Aaditya Sharada, Souvik Sengupta
    Founded 2016
    Valuation $2.51 billion (as of December 2024)
    Website infra.market.com

    Infra.Market – About

    This company is a unicorn in construction solutions that are engaged in creating one of India’s one of its kind multi-product building supplies brands. By utilising technology and scaling innovation, Infra.Market is aiming to revolutionise the ecosystem.

    The company has a large product line that includes a diverse selection of construction materials along with lifestyle products that will help in improving many interiors in buildings.

    Today, the company is one of the fastest-growing companies in India with quality units in economics and profitability metrics. Infra. Market is India’s only multi-category product brand.

    Infra.Market – Industry

    Infra.Market belongs to the wholesale building materials sector. The emergence of different sectors like retail, hospitality, entertainment, education, etc has made a major contribution to the growth building materials industry.

    The construction and building material industry is estimated to grow at a Compound Annual Growth rate of 1.61% in the next five years. The building material industry today stands at around $240 billion in terms of market size.

    Infra.Market – Founders and Team

    Aaditya Sharada

    Aaditya Sharada, co-founder of Infra.Market
    Aaditya Sharada, co-founder of Infra.Market

    He graduated from IIM, Ahmedabad. He has overall 10 years of experience in the building materials and infrastructure sector. Aaditya founded Infra.Market in 2016 making him one of the founders of Infra.Market.

    Souvik Sengupta

    Souvik Sengupta, co-founder and CEO of Infra.Market
    Souvik Sengupta, co-founder and CEO of Infra.Market

    He is a chartered accountant of having an experience of more than 7 years in P&L ownership and management. Before starting his own company, Infra.Market, Souvik has also founded a couple of companies like Equiphunt and Chemical.Market.

    He also serves on the Board of Members at RDC Concrete (India) Pvt Ltd and Shalimar Paints alongside being the CEO of Infra.Market. Souvik Sengupta did his graduation Sydenham College in Mumbai and a master’s degree from IIM, Bangalore.


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    Infra.Market – Startup Story

    The company was launched in 2016 by Aaditya Sarada along with with his fellow Souvik Sengupta. After having spent 10 years in the infrastructure and construction sector, Aaditya came to the conclusion that the construction sector is still unorganised.

    Aaditya says,

    “The sector required a consolidated platform that could simplify and promote the access and usage of materials required across the construction lifecycle,”

    To make up for this disorganized sector, Infra.Market was established as an end-to-end construction solution startup. The company takes up the entire procurement process carefully in online mode ensuring transparency in pricing and quality.

    Infra.Market is now among the unicorn clubs this year with a more than $2.51 billion valuation.

    Infra.Market – Mission and Vision

    The tech-based building material startup is making great efforts to become one of the leading sectors across product verticals and wants to deliver a unique platform for its customers in India and overseas.

    Here’s what Souvik says,

    “Our vision is to provide end-to-end construction solutions and build a national-level wholesale, retail, and eCommerce platform with in-house logistics and warehousing.”

    Infra.Market Logo
    Infra.Market Logo

    The company’s main tagline is “Transforming construction through technology”


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    L&T has business interests in basic engineering, construction, information technology, and financial services. Know more about its business model, growth, etc.


    Infra.Market – Business Model

    The company’s business model is all about the one-stop solution provider for all construction material requirements. They have a comprehensive range of materials that improves the overall levels of the interior.

    Infra.Market has technology such as:

    B2B App

    This app helps customers to visualise the chain of construction materials right from purchase to delivery.

    In-Store VR Tech

    They also provide AR tech to experience a realistic view inside of the home and to re-imagine home interiors.

    Retailer App

    This for customers to have easy management of the business and to keep track of things in one place like – purchasing, financing, inventory management, delivery, etc.

    Social Commerce

    This platform is meant for influencers and freelancers to earn extra income through Infra.Market.

    Infra.Market – Revenue Model

    Over the years, Infra.Market has earned its revenue through various projects across the nation. They have done projects on Chennai Metro, Delhi Metro, Mumbai Metro, Kochi Metro, NHAI projects, and Delhi-Meerut RRTS.

    The company makes profits by giving out solutions on how to improve an infrastructure design. Currently, they have over 4000 retail stores in 17 states in India with operations expanding globally.

    Infra.Market – Shareholding

    Infra.Market shareholding as of October 2024 (source: Tracxn):

    Infra.Market Shareholding Percentage
    Souvik Sengupta 11.9%
    Aaditya Gajendra Sharda 11.9%
    Tiger Global Management 21.2%
    Accel 16.8%
    Nexus Venture Partners 8.4%
    Evolvence India 5.8%
    Bizarro Advisory 5.9%
    Bizarro Productions 1.0%
    ESOP Pool 10.1%
    Others 7%
    Infra.Market Shareholding
    Infra.Market Shareholding

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    Infra.Market – Funding and Investors

    Infra.Market has received a total funding of $726.6 Million over 15 funding rounds.

    Date Funding Round Deal Amount Lead Investors
    Jul 12, 2024 Debt Financing $17.78 million Yubi
    May 28, 2024 Venture Round $50.5 million MARS Unicorn Fund
    Jan 24, 2024 Debt Financing $12.1 million SK Finance
    Jun 13, 2022 Venture Round $50 million Mars Growth Capital
    Feb 10, 2022 Debt Financing $30 million Navi Technologies
    Dec 27, 2021 Debt Financing $240 million Avendus Capital
    Aug 2, 2021 Series D $125 million Tiger Global Management
    Jul 7, 2021 Debt Financing $12.1 million Alteria Capital
    Feb 25, 2021 Series C $100 million Tiger Global Management
    Jan 13, 2021 Debt Financing $6.8 million InnoVen Capital

    Infra.Market – Growth

    Infra.Market Financials FY23 FY24
    Operating Revenue INR 11,847 crore INR 14,530 crore
    Total Expenses INR 11,608 crore INR 14,272 crore
    Profit/Loss Profit of INR 155 crore Profit of INR 378 crore
    Infra.Market Financials
    Infra.Market Financials

    Infra.Market – Challenges Faced

    With having to deal with the construction industry, which is a key part of developing the economic segment of the country, Infra.Market is always surrounded by challenges.

    The company contributes about 9% of the country’s GDP, which is a huge responsibility on its shoulders. To keep up with this commitment, they always have to be on their toes.

    The competition is massive in the construction sector, with many newcomers coming to compete with them.

    Infra.Market – Competitors

    Infra.Market competes with the following competitors:

    • BuildNext
    • Infra Bazaar
    • Materialtree
    • Brick2Wall
    • Moglix
    • Power2SME
    • Zetwerk

    Infra.Market – Partnerships

    Pepperfry

    On October 16, 2024, Pepperfry and Infra.Market have partnered to enhance customer experience by combining offerings. Infra.Market stores will feature Pepperfry products, while Pepperfry stores will offer Infra.Market’s IVAS services. This partnership creates a one-stop shop for furniture, home décor, renovation, and building materials.

    Infra.Market – Acquisitions

    This startup plus unicorn made its first acquisition in 2021.

    Infra.Market, via its parent company Hella Infra Market Pvt. Ltd., is set to acquire a majority stake in Strata Geosystems India for INR 910 crore from Glen Raven Technical Fabrics LLC and other Indian shareholders.

    Infra.Market has acquired a Hyderabad-based construction equipment rental service, Equiphunt for a $10 million deal.

    Other companies in which they have a 100% stake are RDC Concrete and a 24% stake in Shalimar Paints.

    Infra.Market – Awards and Achievements

    Infra.Market has won some prestigious awards like:

    • Accredited with Forbes Tycoon of the Year – 2021
    • Emerging Company of the Year by Construction World – 2021
    • Business Excellence Award by BNI CEO Connect – 2019
    • Fastest Growing Small Business by Small Business Awards – 2018

    Infra.Market – Future Plans

    The company is trying hard to push technology in the construction sector. The company is planning to take its AR/VR technology worldwide and give a better experience to its users. They aim to expand their 4000 retail stores to more numbers.

    FAQs

    What does Infra.Market do?

    Infra.Market is a B2B startup that sells construction materials.

    Is Infra.Market a unicorn?

    Infra.Market entered the unicorn club in Feb 2021.

    What is the valuation of Infra.Market?

    The company has a valuation of $2.51 billion as of December 2024.

  • Razorpay Success Story – How is it Facilitating the SMEs with Effortless Online Payment Mechanisms?

    Company Profile is an initiative by StartupTalky to publish verified information on different startups and organizations.

    Smartphones and the internet certainly took the world by surprise, but, at the same time, they signaled a world full of advanced technologies that would extend efficiency and availability for everyone living in it. The growth of cutting-edge software and technology thus helped in opening the gates to limitless opportunities for all the thriving sectors of the world. The banking and payments industry is one of the sectors where these developments have ushered in some major transformations. Digital payments or online payments are some of the many advantages that the new-age technologies have brought forth. The growing ways of payments and instant online payments of today are not only benefitting the banking and finance industry but the merchants and the general public as well all across the globe.

    In the same field, with the vision to revolutionize the online payment mechanisms by providing transparent and developer-friendly APIs with hassle-free user integration, Razorpay was launched by Shashank Kumar and Harshil Mathur in the year 2014.

    Razorpay is an Online Payment Solution in India allowing businesses to accept, process, and disburse payments with its product suite. It helps the business entities gain access to all the modern payment modes like credit and debit cards, net banking, UPI, and other popular wallets in the country namely JioMoney, Mobikwik, Airtel Money, FreeCharge, Ola Money, and PayZapp. Razorpay’s online payment solutions can be integrated by both web and mobile applications.

    Here’s more about Razorpay, its Founders, Team, Industry, Mission and Vision, Name, Tagline, Logo, Business and Revenue Model, Competitors, Future Plans, “when was Razorpay established?” and more.

    Razorpay – Company Highlights

    Company Name Razorpay
    Headquarters Bangalore
    Sector Fintech, Financial Services
    Founders Shashank Kumar, Harshil Mathur
    Founded 2014
    Valuation $7.5 billion (as of December 2024)
    Website razorpay.com

    Razorpay – About and How it works
    Razorpay – Industry
    Razorpay – Founders and Team
    Razorpay – Startup Story | How did it start?
    Razorpay – Mission and Vision
    Razorpay – Name, Tagline and Logo
    Razorpay – Business Model and Revenue Model
    Razorpay – Partnerships
    Razorpay – Competitors
    Razorpay – Funding and Investors
    Razorpay – ESOPs
    Razorpay – Acquisitions
    Razorpay – Growth and Revenue
    Razorpay – Products and Features
    Razorpay – Investments
    Razorpay – Challenges
    Razorpay – Awards and Recognition
    Razorpay – Future Plans

    Razorpay – About and How it works

    As mentioned earlier, Razorpay enables online payments by providing developer-friendly APIs, powered by an effective integration process. Razorpay also offers a comprehensive dashboard to manage payments, as well as other plugins and integration suites for all major backend technologies and e-commerce platforms. With its efficient products, Razorpay is bettering the online payment systems for startups and other companies and improving the individual experience too.

    In September 2017, Razorpay launched four productsRoute, Smart Collect, Subscriptions, and Invoices, which allow businesses to manage multiple aspects of money movement including collection, reconciliation, and disbursal.

    During the same time, Razorpay also announced that it was entering the SME lending space with its subsidiary venture called Razorpay Capital. It is a lending platform that is designed to support Small and Medium Enterprises with instant and easy access to lenders. This initiative is aimed at solving liquidity and cash-flow challenges by providing these firms with quick settlements and collateral-free loans. A beta version of the platform was launched in September 2018 and has already disbursed $30 million in loans.

    Also, Razorpay added two new features to its services offered. These are respectively called ‘Partial payments’ and ‘Batch Uploads’.

    • Partial Payments – It allows the end-users to make payments in part against a particular order ID instead of making the entire payment at once
    • Batch Uploads – It lets the business entities generate and process links in bulk rather than creating individual links by uploading a single file containing collect order details.

    Razorpay X (Comprehensive Banking Platform) is an AI-driven API banking platform, which is set to fundamentally transform how businesses move money. The account number provided enables businesses to manage all forms of pay-outs (salary, vendor payments through NEFT, RTGS, IMPS, UPI) and receivables on Razorpay itself. Posing as a unique solution, businesses can now do everything and more with Razorpay that they were existentially doing with banks till now. Lately, there has been a significant enhancement to the existing online payment mechanism. Razorpay has also launched more new features to its checkout. These are essentially called Affordability, Personalization, and Native OTP.


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    Razorpay – Industry

    The Indian market for fintech has seen massive growth in the past decade and has been hailed as the world’s fastest fintech industry in terms of growth where over 67% of around 2,100 fintech companies have been set up if we look back at the last 5 years.

    As per the Razorpay Team, the Indian fintech market will touch INR 6.2 lakh crore by 2025. It also added that COVID-19 has accelerated the company’s digital payments segment.

    Razorpay – Founders and Team

    Razorpay is co-founded by IIT Roorkee alumni Shashank Kumar and Harshil Mathur.

    Shashank Kumar and Harshil Mathur – Founder Razorpay

    Harshil Mathur

    The CEO and Co-founder of Razorpay Harshil Mathur is an IIT Roorkee alumnus who completed BTech in Technology. Mathur further went on to join Y-Combinator in the W15 batch in 2015. Harshil started his career as a Wireline Field Engineer at Schlumberger. After his brief stint with the company, Mathur then decided to found Razorpay in 2014 with Shashank Kumar.

    Shashank Kumar

    Shashank Kumar is known as the Co-founder and CTO of Razorpay. He was also a former IIT Roorkee student who completed his BTech in Computer Science before attending Y-Combinator in 2015. After completing 3 months as a research intern in the Computer Science and Engineering Department at the University of Minnesota, Kumar joined another internship at Microsoft as a Software Development Engineer. Concluding 3 months as a Microsoft intern, Kumar eventually joined as a Vice President at SDS Labs before he joined as a Software Development Engineer at Microsoft. He worked as an employee with the software giant for less than 2 years and then decided to part his ways and co-founded Razorpay.

    Razorpay – Startup Story | How did it start?

    This startup idea originated when the co-founders were working on the crowdfunding portal and in the process came to realize how muddled the online payment mechanism was in India. Besides, they also discovered that the US-based payment systems are not ideal for the Indian markets, especially if we look at the credit card penetration. Following these, they changed tracks to work on the payments problem in India, where the implementation of technology was really tough. Furthermore, the rate of payment failures was also considerably high and the pricing that was available earlier lacked transparency.

    “We realized that most online payment gateway solutions were extremely cumbersome to get started on, especially for start-ups and small- and medium-sized enterprises. When we contacted a few payment gateway companies, we were asked for our past operational records, presence of physical offices, security deposits, and very high set-up fees. Online reviews of most payment gateways in India confirmed similar bad experiences,” said Mathur.

    They, thus, started to build a friendly online payment gateway that would be easy to integrate and use. After conducting some market surveys in the initial stages to verify the feasibility of the idea and then accumulating a positive response from potential customers, the co-founders decided on starting to work full-time on the Razorpay idea.

    This initiative originated in Jaipur as a part of the winter batch of Y Combinator’s startup program in 2015. Eventually, both these co-founders quit their respective jobs at Microsoft and Schlumberger after being supported by Startup Oasis in Jaipur, set up jointly by the Rajasthan Industrial Investment Corporation (RIICO) and IIM Ahmedabad’s Centre for Innovation Incubation and Entrepreneurship (CIIE). Razorpay is also regarded as the second India-focused company to be chosen by the Y-Combinator program, the first being ClearTax.


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    Money related organizations, monetary methodology, and budgetary administrations
    have radically advanced and improved in the last couple of decades. With the
    development of the Fintech industry in India, the whole business has experienced
    a huge change in the manner in which the money related method…


    Razorpay – Mission and Vision

    As part of Razorpay’s mission and vision, the company ensures that “businesses find it easy to accept and receive payments.

    Founded by IIT Roorkee alumni, Razorpay believes in revolutionizing money management for online businesses. The company aims to do it by providing clean, developer-friendly APIs and hassle-free integration. It offers a fast, affordable, and secure way for merchants, schools, eCommerce, and other companies to accept and disburse payments online. Furthermore, Razorpay also helps its users to own a fully-functional current account and avail of working capital loans.

    Razorpay is currently operating with the tagline #PoweringDisruptors.

    Razorpay Logo

    Razorpay – Business Model and Revenue Model

    Razorpay charges 2% fees on every subscription collection transaction made through their gateway. With the emergence of Razorpay 2.0, the company has seen a growth in its revenue streams. It now contributes about 30% of Razorpay’s total revenue generation. This online payment portal is now looking to increase its average product adoption from one to two. The team expects RazorpayX and Razorpay Capital to contribute close to 35% of the total company’s revenues.

    Razorpay – Partnerships

    Razorapy has partnered with many companies; some of the companies are:

    Razorpay, in collaboration with Peak XV Partners and Lightspeed, launched a Venture Investment Programme to fund 10-15 early-stage startups annually. The program will invest up to $1 million per startup across fintech, healthcare, education, logistics, and hospitality sectors.

    Razorpay is partnering with the Ministry of Home Affairs and Indian Cyber Crime Coordination Centre to enhance digital payment security on December 2, 2024.

    Razorpay has partnered with Truecaller in order to create great shopping experiences that improve convenience for both customers and companies on August 31, 2023.

    Razorpay partnered with Axis Bank and the NPCI of India to launch Turbo UPI on May 30, 2023.

    Razorpay partnered with Mastercard in July 2021, and this partnership helped the company, together with two other companies, Rupay and Visa, launch TokenHQ.

    Company partnered with Sokin in August, 2020; it is the first European business to do so with Razorpay. Through this arrangement, customers will have access to a rapid, secure, and legal means of transferring money back home.

    Razorpay and Shiprocket announced a partnership in August, 2020 that will accelerate daily operations for logistics companies while reducing many inefficiencies.

    RazorpayX partnered with Visa will introduce corporate cards to support small business owners in November, 2020.

    Razorpay and PayPal have partnered to integrate with and accept payments from global clients in year 2020

    Razorpay – Competitors

    The online payments market is fairly crowded when it comes to ventures operating in the sector. In a market scenario like this, Razorpay competes with both well-established and new entities. Some of the prominent Razorpay competitors are:


    Business Model of Razorpay | How Does Razorpay Make Money?
    Razorpay is a leading payment gateway in India that enables businesses to accept online payments. Here, let’s understand how Razorpay makes money.


    Razorpay – Funding and Investors

    Razorpay has raised total funding of $816.3 million, as of June 6, 2022. Razorpay last raised around $75 million on May 9, 2022, in a secondary transaction ESOP sale.

    The company raised $375 million in the previous Series F funding round with the help of Alkeon Capital, Lone Pine, and TCV, who were the lead investors of the round the company saw on December 19, 2021. Furthermore, this round also saw other existing investors like Tiger Global, Sequoia Capital India, GIC, and Y Combinator. The Series F round is expected to help the company ramp up its banking suite, RazorpayX. With this round, the company has now become the most valued fintech startup in India. The valuation of Razorpay was last confirmed to be $7.5 billion on December 2024.

    The company’s October 2020 funding round led by Sequoia Capital India, GIC, and existing investors of $100 million has given Razorpay a “Unicorn” Status amidst the coronavirus pandemic.

    Razorpay – Unicorn Status

    “We at Razorpay have always been a payments company, and our focus has always been financial solutions. With this funding we want to go further in our reach. We aim to build deeper tech products and solutions, as we always have done” – Says Harshil Mathur, Co-Founder & CEO, Razorpay

    Here are the funding details of Razorpay below:

    Date Funding Round Deal Amount Lead Investors
    May 9, 2022 Secondary Market round $74.18 mn Lightspeed
    December 19, 2021 Series F $375 mn Alkeon Capital, Lone Pine Capital
    September 20, 2021 Venture Round Salesforce
    April 19, 2021 Series E $160 mn GIC, Sequoia Capital
    October 12, 2020 Series D $100 mn GIC, Sequoia Capital
    June 18, 2019 Series C $75 mn Ribbit Capital, Sequoia Capital
    January 15, 2018 Series B $20 mn Tiger Global
    July 1, 2016 Corporate Round Mastercard
    October 27, 2015 Series A $9 mn Tiger Global
    March 23, 2015 Seed Round $2.6 mn

    Razorpay – ESOPs

    Razorpay’s journey in ESOP buybacks began in November 2018 when it organized its first ESOP sale for 140 employees. Subsequently, in November 2019 and March 2021, the company conducted its second and third ESOP sales, with 400 and 750 eligible employees, respectively. The March 2021 ESOP buyback was valued at $10 million.
    Razorpay announced a major ESOP buyback program, where approximately 650 existing and former employees sold their shares, collectively valued at nearly $75 million. These shares were sold at a 15% discount compared to the company’s preference shares, following the entry of Lightspeed and Moore Strategic Ventures into the company’s cap table. This $75 million ESOP buyback initiative marks Razorpay’s fourth and largest to date, positioning it as the second-largest buyback in the Indian startup ecosystem, with Flipkart’s Rs 600 crore ESOP buyback in 2021 standing as the largest of such buybacks.

    To date, Razorpay has awarded ESOPs to more than 1,940 employees, both current and former, creating significant wealth opportunities for its workforce.

    Razorpay – Acquisitions

    Razorpay has acquired eight companies as of September 12, 2023. The acquisition of BillMe was the latest acquisition on September 12, 2023. The acquisition of PoshVine on September 27, 2022, was followed up with the acquisition of Ezetap on August 18, 2022, and IZealiant Technologies on March 16, 2022. The company acquired Curlec on February 8, 2022, and TERA Finlabs on July 19, 2021. The last two of acquisitions are Opfin on November 23, 2019, and ThirdWatch on August 5, 2019.

    Here’s a listing of the 8 acquisitions of the company:

    Acquiree Name Date Price
    BillMe September 12, 2023
    PoshVine September 27, 2022
    Ezetap August 18, 2022
    IZealiant Technologies March 16, 2022
    Curlec February 8, 2022
    TERA Finlabs July 19, 2021
    Opfin November 23, 2019
    ThirdWatch August 5, 2019

    Razorpay – Growth and Revenue

    Razorpay has managed to record an exponential growth rate since its inception, and currently, the company powers payments for more than 5 million small and large businesses, including Facebook, Ola, Swiggy, Zomato, Indian Oil, Cred, and more. The Bangalore-based fintech services company claims to process total payments worth around $50 billion annually and records a healthy growth rate of 40% – 45% month-on-month.

    The company is now hailed as the most valued, privately-held fintech company with a valuation of $7.5 billion, and the second-most valued Indian fintech service company after One97 Communications Ltd. The valuation of Razorpay witnessed a seven-fold jump in its valuation since 2021 when it was valued at a little over $1 bn.

    Some of the growth highlights of Razorpay at a glance are:

    • The merchant count increased to 3,00,000 in 2019, which is currently estimated at over 8 million, and may rise to 10 million too in FY22.
    • Razorpay achieved $60 bn in total payment volume (TPV) via its platform in 2021, 20% above $50 bn, which was targeted for the year.
    • Razorpay witnessed an impressive 3X increase in its transaction volume, which was registered at around 400% in September 2021.
    • The fintech startup has deployed its ZealPro product suite across 50+ banks spread over 18+ countries in Asia and Africa.
    • On the disbursement side, Razorpay powers more than 5% of the IMPS transactions.
    • Out of the Indian unicorns, more than 34 of them are powered by Razorpay, when last reported in December 2021.

    Razorpay Became Payment Aggregator After the RBI Sanction

    Razorpay received in-principle approval from the RBI against the payment aggregator license, as per reports dated July 8, 2022. Pine Labs was another company that received the same, as its wholly-owned business Setu received the same via its subsidiary, Agya Technologies, which is now an account aggregator. PhonePe and NSDL E-Governance were two other entities that received the same in 2021.

    Company also released the first product of its kind in the world: Buy Now Pay Never (BNPN) on April 1,2022.

    Financials

    Razorpay Financials FY22 FY23 FY24
    Operating Revenue INR 1,481 INR 2,279 crore INR 2,475 crore
    Total Expenses INR 1,476 crore INR 2,283 crore INR 2,454 crore
    Profit/Loss Profit of INR 7.3 crore Profit of INR 7.2 crore Profit of INR 33.5 crore
    Razorpay Financials
    Razorpay Financials

    EBITDA

    Shadowfax Financials FY22 FY23
    EBITDA Margin 3% 2.5%
    Expense/Rs of Op Revenue INR 1 INR 1
    ROCE 3% 2%

    Razorpay – Products and Features

    Razorpay has launched many products and features some of the prominent features are:

    • Curlec By Razorpay (July 2023): Razorpay introduced its first international payment gateway, Curlec By Razorpay, tailored for the Malaysian market.
    • MoneySaver Export Account (July 26, 2023): Razorpay launched a special solution for Indian exporters called the MoneySaver Export Account.
    • Turbo UPI (May 2023): In collaboration with the National Payments Corporation of India (NPCI) and Axis Bank, Razorpay introduced “Turbo UPI.”
    • Payment Reconciliation Service (April 27, 2023): Razorpay, as a member of ONDC, became the first payment gateway to launch a payment reconciliation service for buyer and seller apps.
    • Affordability Widget (January 20, 2023): Razorpay unveiled the Affordability Widget as part of its Affordability Suite.
    • Foreign Exchange Service (January 30, 2023): Razorpay initiated a foreign exchange service to assist startup founders in repatriating venture capital raised abroad to Indian bank accounts.
    • UPI Autopay on QR (Global Fintech Fest 2023): Razorpay and NPCI jointly unveiled “UPI Autopay on QR” at the Global Fintech Fest 2023.
    • Accept Credit Card Payments via UPI (January 20, 2022): Razorpay became the first company to enable merchants to accept credit card payments through UPI.
    • Digital Lending Platform (November 2022): Razorpay launched a digital lending platform catering to NBFCs and fintech companies.

    Razorpay – Investments

    Razorpay has seen 4 major investments to date. The latest investment of Razorpay was in HostBooks on June 10, 2022. The Gurgaon-based fintech startup, which has raised its Series A funding round worth $3 mn, where Razorpay was counted as the lead investor. Biswajit Mishra and Kapil Rana founded HostBooks in 2009, which is currently serving as a cloud-based platform that provides accounting and compliance functions to small and medium enterprises (SMEs). HostBooks will use these funds to scale up operations and the product suite they have.

    The previous investment of Razorpay was in the Seed Round of NextPay, a payments fintech that supports SMEs in the Philippines.

    Date Company Name Funding Round Deal Value Lead Investor
    June 10, 2022 HostBooks Series A $3 mn Yes
    July 28, 2021 NextPay Seed Round $1.6 mn
    July 7, 2021 Shiprocket Series D $41 mn
    June 18, 2021 MSMEx Seed Round $1 mn Yes

    Razorpay Partners with Lightspeed, Peak XV to Fund B2B Startups
    Razorpay collaborates with Lightspeed and Peak XV to fund and mentor B2B startups, empowering innovation and growth within the business ecosystem.


    Razorpay – Challenges

    Razorpay had its share of challenges and yet another challenge came up in the form of cybercrime. Razorpay underwent a theft of Rs 7.3 cr against which the Bengaluru-based fintech company has filed a complaint with the South-East cybercrime police. The cybercrime was conducted over a period of 3 months and the police are trying to track down the hacker, as far as the reports dated May 20, 2022. The Head of legal disputes and law enforcement, Abhishek Abhinav Anand of Razorpay, filed a complaint when the company failed to reconcile the receipts of Rs 7,38,36,192 against 831 transactions, on May 16th, 2022.

    Razorpay-Alt News Controversy

    The Alt News Co-founder Mohammed Zubair was arrested on June 27, 2022, in response to a tweet made by him in March 2018, which had the picture of a banner of “Honeymoon Hotel” repainted as “Hanuman Hotel”. However, as the case proceeded, it came out that Alt News didn’t receive foreign funding from countries like Syria, Australia, Singapore, Pakistan, and the UAE, but the money it got was only from donations from the Indian banks via Razorpay. This had Razorpay suspend all its payments that ensured donations to Alt News. However, following clarity on the issue, the reputed payment gateway service provider has unblocked and reinstated the merchant account. Nevertheless, Razorpay was strongly criticised for suspending the Alt News donation links and admitting the sharing of the donors’ data with the investigating agency. Alt News also stated that the payment gateway-providing company shared the donors’ data without asking for any consent from the fact-checking website. The Razorpay CEO, Harshil Mathur has finally opened up and mentioned that the data that Razorpay shared was “within the scope of the investigation”, as per reports dated July 9, 2022.

    Razorpay – Awards and Recognition

    The various awards and recognitions that Razorpay received throughout the years include:

    • 2022- At the ET Startup Awards, Razorpay received the “Startup of the Year” award.
    • 2018 – Recognised as one of India’s Top 50 Mid-Sized Workplaces in the category of “Great Places to Work.”
    • 2018 – Awarded by IAMAI as the “Best Digital Payment Facilitator.”
    • 2018 – Awarded by LinkedIn as India’s 25 Most Sought-after Companies to Work for.
    • 2017 – Was a runner-up for the “Financial Express Software Product of the Year.”
    • 2017 – The co-founders Shashank Kumar and Harshil Mathur got selected for the ‘Forbes 30 Under 30’.
    • 2017 – Backed the Bronze Award for the Best POS Innovation by PYMNTS.com.
    • 2016 – Made it in the Nasscom ‘League of 10’ Companies.

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    Razorpay – Future Plans

    Razorpay announced its strategic decision on February 23, 2024, in line with its aggressive intentions to conduct an initial public offering (IPO) within the next two years. This financial move is a major turning point in Razorpay’s future trajectory and reflects the company’s deliberate attempts to position itself favorably for the impending IPO.

    As it gets ready to have a significant impact on the public markets soon, Razorpay’s dedication to maneuvering the financial environment with accuracy and foresight is demonstrated by the reverse flipping technique.

    FAQs

    What is Razorpay?

    Founded in 2014, Razorpay is a Bangalore-based fintech company that stands as a popular payment gateway service provider for online payments. With a wide variety of payment modes that Razorpay enables the merchants to have access to, it allows businesses and individuals to accept, process, and disburse payments via its product suite. With its fast and effective products, Razorpay is revolutionizing the online payment systems for startups and others.

    When was Razorpay established?

    Razorpay was established in 2014 by Harshil Mathur and Shashank Kumar.

    What is the transactional limit for Razorpay?

    Razorpay encourages transactions up to a maximum payment of INR 5,00,000. However, the Razorpay limit per transaction can also be increased by speaking to Razorpay customer service support.

    How much does Razorpay charge per transaction?

    Razorpay charges around 2% per transaction according to its standard plan designed for small and medium-sized businesses and individuals.

    Does Razorpay refund money?

    In case of an incomplete or failed payment, Razorpay refunds the amount back to the source.

    What are the Razorpay competitors?

    Some of the Razorpay competitors are:

    What is the total Razorpay funding?

    Razorpay has received $816.3 million in funding to date, as of December 2024.

    What is the Razorpay helpline number?

    The Razorpay helpline number to contact the company is 1800-123-1272.

    How to change the business name on Razorpay?

    The process of changing Razorpay business name is easy and efficient for the users to follow. They simply need to go to the Customized Checkout section, and then navigate to Change Business Name and Description to do effortlessly. This will help them change the business name that appears on the Checkout section of the Payment Link’s payment request page.

    Does Razorpay charge for UPI?

    No, Razorpay doesn’t charge for UPI transactions.

    Does Razorpay login need money?

    No, Razorpay login is via an easy process after the user has already signed up with the Razorpay company. There are no setup or maintenance fees for Razorpay account and the Razorpay login doesn’t even need money.

  • Moglix Business Model | How Moglix Makes Money?

    Moglix provides a comprehensive digital marketplace for a wide range of industrial and maintenance, repair, and operations (MRO) items with the goal of revolutionising the supply chain and procurement processes for enterprises. The platform offers a wide range of items from different manufacturers to meet the demands of industries like manufacturing, construction, automotive, and more.

    About Moglix
    Moglix Business Model
    How Moglix Makes Money?
    Moglix USP
    Moglix SWOT Analysis

    About Moglix

    About Moglix (CEO Rahul Garg)
    About Moglix (CEO Rahul Garg)

    Rahul Garg established the Indian e-commerce platform Moglix in 2015 with the goal of offering business-to-business (B2B) solutions for procurement and industrial supplies. products like MRO, fasteners, electrical, hardware, pneumatics, safety items, power tools, and office supplies are all sold on Moglix.com. In addition to providing supply chain solutions, online selling, and vendor management, Moglix is a business-to-business e-commerce company that specialises in the procurement of indirect materials, including MRO, fasteners, hardware, electrical, lighting, and safety shoes. Automotive, oil and gas, construction and infrastructure, pharmaceuticals, power, telecom, and hospitality are just a few of the industries it supports.


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    Moglix Business Model

    Facilitating smooth B2B transactions for industrial items is at the heart of Moglix’s business strategy. Through its platform, Moglix links suppliers, manufacturers, and companies, facilitating effective product buying and selling. By charging a commission or fee for enabling successful transactions on its platform, the business generates income through a transaction-based business model. Additionally, Moglix might make money by offering value-added services like supply chain optimisation, vendor finance, and bulk discounts.

    Moglix has established itself as a major participant in the industrial procurement industry thanks to its dedication to improving procurement efficiency and offering a trustworthy and transparent marketplace. It was a pioneer in the digital transformation of B2B commerce in India.

    How Moglix Makes Money?

    How Moglix Makes Money?
    How Moglix Makes Money?

    Moglix combines various business concepts to generate revenue.

    • Generating Revenue through traded goods – Industrial goods such as power tools, hand tools, adhesives, safety and security, and electrical equipment are among Moglix’s main sources of revenue.
    • Generating Revenue through online sales commission – Moglix receives a commission from purchases made online
    • Generating Revenue through information technology services – Moglix gets revenue from support and IT services

    DPIIT Partners with Moglix to Boost Manufacturing Startups
    DPIIT collaborates with Moglix to support and empower manufacturing startups, driving innovation and growth in India’s industrial ecosystem.


    Moglix USP

    Controlled expenses and a spike in other revenue allowed Moglix to cut its losses by 16% to INR 189 crore ($22.5 million) in FY24 from INR 225 crore ($26.8 million) in FY23, despite the scale growth being unchanged. It had an EBITDA margin of -1.5% and a ROCE margin of -4.82%.

    Moglix SWOT Analysis

    Strengthens

    • A robust web presence with an intuitive user experience
    • Numerous goods serving a range of industries
    • Cultivated connections with several manufacturers and suppliers
    • Effective delivery network and logistics
    • Pricing that is competitive and draws in enterprises

    Weakness

    • Low brand awareness in comparison to more established rivals
    • Reliance on digital channels, which leaves it open to technological disruptions
    • Possible challenges in inventory control for a wide variety of products
    • Problems with customer service because of the large number of enquiries
    • Problems with customer service because of the large number of inquiries

    Opportunities

    • Capitalise on increasing demand in the business-to-business market for e-commerce solutions.
    • Entry into foreign markets and areas experiencing rapid industrial development.
    • Possibility of expanding product offers to include more specialised goods.
    • Alliances and collaborations with other tech-driven businesses.

    Threats

    • Fierce rivalry between new and old competitors.
    • Economic swings have an impact on purchasing power and the industrial supply chain.
    • Changes in regulations that affect internet sales methods.
    • Rapid advances in technology necessitate constant adaptability.

    Conclusion

    Despite obstacles like customer service requirements and brand recognition, Moglix has a strong foundation thanks to its supplier ties and technological strengths. Significant growth prospects are presented by the changing e-commerce scenario, especially in international markets and sustainable product offerings. However, with cybersecurity issues and challenges from intense competition looming big, vigilance is essential. Moglix may improve its market position and take advantage of new developments that will shape the industrial supply sector’s future by carefully utilising its strengths and navigating its flaws.

    FAQ

    How does Moglix make money?

    Moglix makes money through the following methods:

    • Generating Revenue through traded goods
    • Generating Revenue through online sales commission
    • Generating Revenue through information technology services

    Who is the CEO of Moglix?

    Rahul Garg is the founder and CEO of Moglix.

    What does Moglix company do?

    Moglix is a B2B e-commerce platform specializing in industrial products, supply chain management, and procurement solutions.

  • Amazon is Entering the Competition for 15-Minute Deliveries

    Amazon promises to provide daily necessities in 15 minutes or less as it makes a daring entry into India’s expanding rapid commerce business. Later this month, the test programme will launch in Bengaluru, bringing competition to a market already dominated by Swiggy Instamart, Zepto, and Blinkit.

    Samir Kumar, the national manager for Amazon India, made the announcement at the company’s annual Smbhav event in Delhi. He explained that the test experiment is intended to satisfy the need for quicker deliveries and emphasised Amazon’s emphasis on “selection, value, and convenience.” The service’s name, which is allegedly “Tez,” has not been verified, though.

    Dark stores, which are tiny warehouses that only fulfil online purchases, will be used by the firm to support its operations. Although Amazon has not disclosed the number of dark stores it plans to open or the cities that will follow Bengaluru, media reports reveal that future growth will be contingent on the pilot’s success.

    Why Amazon Wants to Test the Waters of Quick Commerce Space?

    In India, quick commerce is expanding quickly due to shifting consumer preferences and an increase in the need for convenience and quickness. Ninety-one percent of Indian internet shoppers are aware of rapid commerce platforms, and over half have recently utilised them, according to a Meta research.

    According to the survey, 57% of consumers are spending more money on rapid commerce platforms, with the most popular categories being food and personal care items. Quick commerce concentrates on daily necessities that consumers need right away, in contrast to traditional e-commerce, which is frequently visited for gadgets and fashion items. As consumers depend more and more on fast commerce platforms to restock on fresh produce, dairy, and other essentials, the grocery sector has benefitted greatly from this trend. This is a big change because traditional e-commerce typically takes longer to provide these kinds of things.

    Entry Made Late But With Purpose

    Amazon is joining the rapid commerce space later than its competitors, who have already taken a sizable portion of the industry. With the use of robust networks of underground stores, businesses like Blinkit, Zepto, and Swiggy Instamart can supply groceries and other necessities in a matter of minutes.

    Kumar said that Amazon takes its time making decisions but strives to create high-quality products when it does, which is why the firm took so long to launch. Amazon India wants to make sure that its employees and customers are protected. India’s quick commerce market is expected to be worth $6 billion and is expanding quickly. Instead of the conventional one- or two-day possibilities, consumers are increasingly turning to platforms that guarantee ultra-fast deliveries, particularly in urban regions.

    Amazon already offers a two-hour grocery delivery service called Amazon Fresh. The 15-minute service might provide it with a convenience advantage and draw in more clients from its current clientele of millions, which includes Prime subscribers.

    Locking Horns With Market Leaders

    The market for established players like Blinkit, Zepto, and Swiggy Instamart may be disrupted by Amazon’s arrival. These players have made extensive use of their first-mover advantage and existing networks. With its client base, financial resources, and logistics know-how, Amazon might really challenge their hegemony.

    But it won’t be simple. Fast commerce necessitates perfect execution, which includes competitive pricing, effective delivery systems, and robust inventory management. In a field where competitors already dominate, any mistakes could make it hard for Amazon to get traction.


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