Bath & Body Works officially announced that Daniel Heaf would be their new CEO, effective 19th May 2025. He brings a powerhouse resume, including leadership roles with over two decades at Nike, Burberry, and BBC Worldwide. He is popularly known for blending digital innovation with strong brand storytelling. He has built a reputation for modernizing legacy companies and turning them into consumer-first, tech-forward brands.
Now, he brings that expertise to one of America’s most iconic personal care brands at a pivotal time. Bath & Body Works, known for its signature fragrances and massive mall presence, has been facing slowing sales and an urgent need to strengthen its digital and global game. In this article, we will take a look at Daniel Heaf’s impressive journey so far, his strategic visions, and what his leadership means for the future of Bath & Body Works.
Daniel Heaf – Biography
Name
Daniel Heaf
Education
University of Nottingham (BA in Geography)
Current Role
CEO, Bath & Body Works (from May 2025)
Previous Roles
BBC, Nike, Burberry, BBC Worldwide
Expertise
Digital Strategy, Analytics, Customer Service, and Digital Commerce
Daniel Heaf’s career has been anything but linear. After earning a bachelor’s degree in Geography from the University of Nottingham, he jumped straight into the fast-moving world of digital media.
His early career included pivotal roles at the BBC, where he led the digital innovation team and monitored how the corporation connected with younger audiences. His reputation for reshaping content for the digital age only grew stronger when he took on executive positions at Vice Media and Net-a-Porter.
He later became SVP digital commerce at Burberry, and subsequently, his next big move came when he joined Nike as VP of Global Digital Commerce, where he led end-to-end digital commerce experiences, including omnichannel strategy, mobile optimization, and consumer data platforms. Heaf was at the forefront of integrating storytelling into e-commerce, blending content with convenience in Nike’s shopping experiences across regions.
Daniel Heaf – Key Career Achievements
Heaf is not only a chief strategist, but also a transformative leader with a laser-sharp understanding of consumers. His track record spans the globe, driving bold digital and retail growth strategies for some of the most admired brands in the industry.
At Nike, Heaf most recently served as Chief Strategy and Transformation Officer, where he spearheaded sweeping operational changes that delivered material productivity gains and shifted the company’s focus toward its core strengths: innovation in product and brand.
Before that, he held the pivotal role of Head of Nike Direct, overseeing a massive workforce of 45,000 employees across 9,000 stores in 41 countries. Under his leadership, Nike Direct more than doubled its revenue to $22.3 billion in just five years, at a time when the retail industry was going through seismic shifts in consumer behavior.
At Burberry, as SVP of Digital, Digital Marketing, Customer Service & Data, Heaf played a central role in repositioning the brand as a digital pioneer in luxury fashion, helping usher in a new era of tech-enabled customer engagement.
Daniel Heaf – Leadership Qualities
Daniel Heaf is widely recognized for his transformative leadership in the realms of digital innovation, retail strategy, and consumer engagement. His career accomplishments, right from media and fashion to global sportswear and now personal care, highlight a consistent ability to lead organizations through significant digital and cultural transformations.
Visionary and Strategic Thinker
Daniel Heaf has demonstrated a strong capacity for setting and executing unified global digital strategies. During his tenure at BBC Worldwide, he was responsible for overseeing all global consumer-facing digital businesses, driving a cohesive digital vision, and establishing a corporate venturing unit to foster innovation.
Collaborative and Inclusive Leadership
Heaf’s leadership style emphasizes collaboration and inclusivity. He believes in integrating startups and small businesses into larger corporate structures, not as a favor, but because they are the right fit for innovation. This approach reflects his commitment to diverse perspectives and his ability to build effective partnerships across various sectors.
Consumer-Centric Approach
Throughout his career, Heaf has maintained a focus on enhancing customer experiences. At BBC Worldwide, he concentrated on how digital innovations could improve customers’ lives, rather than pursuing innovation for its own sake. This consumer-first mindset has been a consistent theme in his leadership roles.
Adaptive and Innovative Leader
Heaf’s background includes founding and running a successful startup, as well as working with various media and technology companies. His experience with Channel 4’s corporate venture fund, 4IP, and his roles at Time Out, AOL, and BBC Radio showcase his adaptability and innovative approach to leadership.
Daniel Heaf – New CEO of Bath & Body Works
Daniel as the next CEO of Bath & Body Works,” said Sarah Nash, Chair of the Board. Daniel is a forward-thinking leader with a remarkable track record of driving innovative, transformative growth across iconic global brands. He brings bold and direct leadership, which energizes and inspires teams to rally behind him.
His vision for evolving Bath & Body Works to be highly coveted, relevant, and resonant for customers everywhere, combined with his consumer-first mindset, makes him the right person to lead Bath & Body Works. Daniel, his leadership team, and the Board will partner closely to develop a forward-looking strategy that honors the company’s legacy while embracing bold, necessary transformation to meet consumers where they are.
Daniel Heaf becoming CEO is the start of big changes. As a brand strategist and online growth expert, he is poised to transform Bath & Body Works into a more modern brand. From AI-powered personalization to immersive omnichannel experiences and international expansion, Heaf is expected to reshape how the brand connects with the next generation of beauty and wellness consumers. In taking on this pivotal role, Daniel Heaf will do more than lead; he could redefine the future of personal care retail.
FAQs
Who is Daniel Heaf?
Daniel Heaf is the newly appointed Chief Executive Officer (CEO) of Bath & Body Works. He previously held senior leadership roles at Nike and Burberry.
What was Daniel Heaf’s most recent role at Nike?
Most recently, Daniel Heaf served as Nike’s Chief Strategy and Transformation Officer.
Who did Daniel Heaf replace as CEO at Bath & Body Works?
Daniel Heaf replaced Gina Boswell, who stepped down from the role.
The Delhi Debt Recovery Tribunal (DRT) has been contacted by the Indian Renewable Energy Development Agency (IREDA) to recover around INR 729 Cr from Gensol Engineering after the agency filed an insolvency plea against the company.
The company filed an original application under Section 19 of The Recovery of Debts and Bankruptcy Act, 1993, before the Hon’ble Debt Recovery Tribunal Delhi on May 20, 2025, for a default amount of INR 510 Cr and INR 218.95 Cr against M/s Gensol Engineering Limited and M/s Gensol EV Lease Pvt Limited, respectively, according to an exchange filing from IREDA.
The DRTs can be contacted by banks and other financial organisations to collect secured debt from borrowers. Power Finance Corporation (PFC) is also looking into recovery via the DRT route, according to a media outlet.
Owners of the Firm Used Company’s Money for Own Benefits: SEBI
More than a month has passed since the Securities and Exchange Board of India (SEBI) declared in an interim decision that Anmol Singh Jaggi and Puneet Singh Jaggi, the promoters of Gensol, had exploited the company’s money as a “piggybank.”
Between FY22 and FY24, Gensol borrowed INR 977.75 Cr from PFC and IREDA. The business planned to lease 6,400 EVs to BluSmart for INR 663.89 Cr. However, according to a SEBI decision, only 4,704 vehicles were purchased, leaving INR 262.13 Cr unaccounted for.
The market’s watchdog claimed in an interim decision that the promoters fabricated documents, manipulated the company’s stock price, and misled rating agencies and shareholders. The Jaggi siblings were also prohibited by SEBI from serving on any boards and from trading in securities.
BluSmart taken a Massive Hit
BluSmart, a Gensol-affiliated EV ride-hailing firm, was likewise impacted owing to the ongoing chaos. In addition, the Jaggi brothers are among the startup’s cofounders. BluSmart ceased operations after the SEBI ruling, which left 800 full-time employees and thousands of drivers in the dark.
The Enforcement Directorate (ED) then raided the home of the Jaggi brothers in late April and a number of locations connected to Gensol. The searches also resulted in Puneet’s arrest. When the Delhi High Court (HC) gave him anticipatory bail and ordered the Delhi Police to give him a seven-day notice before making an arrest, he was given temporary protection a week later.
Following the rumours, the Jaggi pair resigned and left the company earlier this month. In recent weeks, the Delhi High Court has issued consecutive orders prohibiting BluSmart and Gensol from alienating third parties or establishing third-party rights over their rented cars.
The retail industry in India is rapidly growing due to the emergence of new retailers. In fact, it accounts for 10% of the country’s GDP and 8% of its employment. India is also among the top 5 global retail markets in terms of economic value and is considered one of the fastest-growing retail markets in the world.
As people require commodities on a daily basis, there is a constant need for retail stores, making it one of the most profitable businesses in India with low to moderate investments. Small or medium-sized retail stores have a high profit margin, making them an ideal choice for entrepreneurs with limited capital.
In this blog, we will explore some of the best retail business ideas that can be implemented in India. Whether you are looking for low-investment business or high-investment business ideas, this blog will provide you with valuable insights that will help you make informed decisions about your business.
So, if you are ready to explore the ideas for the best retail business in India, let’s get started!
A retail business is when a business sells a product or a service to the consumer for his/her use. A retailer sells the product higher price than the wholesaler. Retail businesses can be considered as grocery convenience stores. Service-related businesses such as beauty salons and rental places are also considered retail businesses.
Types of Top Retail Business in India
The retail business is one of the most profitable industries in India, with a vast range of opportunities for entrepreneurs. Here are the types of retail businesses in India:
1. Low Investment Business: Low investment businesses typically require a smaller amount of capital to start and run, with costs of a few thousand. Examples of low-investment businesses include selling tea, opening a small grocery or fruit store, or starting a stationery or book store.
2. Medium Investment Business: Medium investment businesses require a moderate amount of capital to start and run, with costs ranging from thousands to a few lakhs (Indian currency). Examples of medium investment businesses include opening a medical store, starting a beauty salon or spa, or opening a cake shop.
3. High Investment Business: High investment businesses require a significant amount of capital to start and run, with costs in lakhs. Examples of high-investment businesses include starting an ice cream parlor, opening a vehicle showroom, or starting a large chain of restaurants or supermarkets.
How to Start Retail Business?
Step-by-Step Guide to Start a Retail Business
Step-by-Step Guide to Start a Retail Business
Choose Your Niche: Decide what kind of retail business you want to start. Think about what you enjoy, what you’re good at, and what people need in your area.
Do Market Research: Learn about your customers, what they like, who your competitors are, and what’s trending. Find out what’s missing in the market and how you can offer something better or different.
Make a Business Plan: Write down your business goals, who you will sell to, how you will advertise, how much money you need, and how your shop will run.
Arrange Money: Figure out how much money you need to start. Use your savings or look for help from banks, family, or investors.
Get Licenses and Permits: Check the rules for running a business in your area and apply for the required licenses and permissions.
Choose a Good Location (if needed): Pick a place that’s easy for customers to reach and has lots of people walking by.
Buy Products or Set Up Services: Find trusted suppliers who offer good prices. Make sure your products are always available and of good quality.
Set Up Your Shop or Website: Design your shop in a way that looks nice and is easy to move around. If selling online, make your website easy to use.
Promote Your Business: Use social media, local ads, and online platforms to tell people about your business and attract customers.
Give Great Customer Service: Treat customers well, help them when needed, and try to make them happy so they come back and tell others about your shop.
India’s vast population necessitates a grocery store in every locality. Basic household supplies, such as soaps, spices, and food items, are essential for every household, and the grocery store is the go-to place for these items. As a result, starting a Kirana Store is a low-investment, highly profitable retail business idea in India.
Total Retail Sales Worldwide
It is important to get the items you want to sell in bulk from the wholesaler at a lower price. This will help you price the product at a competitive price.
Stationery and Books Store – Best Retail Business Ideas in India
Opening stationery and bookstores is a lucrative and accessible retail business idea that requires minimal specialized knowledge. The store can offer a range of products, including storybooks, DVDs, school books, and stationery items, making it a one-stop shop for all students’ educational needs.
To differentiate your store from competitors, consider offering unique and educational gadgets or toys that are not commonly found in other stores. This will increase the store’s appeal to both children and parents, leading to increased foot traffic and sales.
Overall, opening a stationery and bookstore is one of the excellent retail and top business ideas in India that can make a significant contribution to the educational development of students in the community.
Opening a fruit store is a profitable and viable retail business idea in India. With an increasing focus on healthy eating and the rise of wellness trends, the demand for fresh fruits has been steadily increasing in the country. A fruit store can cater to this demand by offering a wide variety of fresh and high-quality fruits to customers.
The advantage of this business is that you do not require any specialized knowledge. India has the largest agricultural market in India and fruits are a primary product. If you decide to sell fruits, then you need to shortlist the category of fruits based on supplies.
A flower shop is an incredibly profitable and best business idea when established well. Establishing partnerships with hotels and offices is a lucrative opportunity since these businesses require daily floral arrangements. By partnering with them, profit margins can increase to 80%. Additionally, offering artificial flowers and gifts can provide additional revenue streams, making it the most profitable business in India.
By selling bouquets with unique styles or taking orders for party decor and weddings, a flower shop can expand its offerings and attract more customers. Offering personalized services such as flower delivery or subscription services can also increase customer loyalty and profitability.
If you have a talent for tailoring and creating perfectly fitting outfits, starting a tailoring business can be a great opportunity for you. The business can be set up from home, making it a low-capital investment option. Offering a range of services such as alterations, repairs, and custom-made clothing can attract a diverse customer base. With the right skills, customer service, and innovation, the business can thrive and grow in the competitive market.
6. Tea Stall
Business Name
Tea Stall
Business Type
Low Investment Retail Business
Investment Cost
INR 15,000
Profit Margin
30%
A tea stall is a low-investment business idea that can yield high profits. As tea is a beloved beverage in India, setting up a stall outside colleges or offices can attract a steady stream of customers. To increase profits, consider partnering with offices to provide daily tea deliveries. This can be a reliable source of income and establish long-term partnerships with businesses, making it the best business in India.
With the right location, menu, and atmosphere, the tea business can thrive and grow in the competitive market.
Agriculture is a crucial sector in the Indian economy, and there is a growing demand for high-quality seeds among farmers. By focusing on offering quality seeds, a seed-selling business can attract a loyal customer base.
If you live in or near an agricultural area or village, this presents an excellent opportunity to start a seed-selling business. Establishing partnerships with local farmers and agricultural organizations can increase visibility and lead to more sales.
Xerox and printing shops are always popular. Even if there are many in an area, they still get steady customers. Adding services like binding and lamination can help grow the business.
The investment is low. You just need a good printer, Xerox machine, and other basic equipment. Promoting your shop’s location is important to attract customers.
You also don’t need a big space, which keeps the setup cost low. If you want a small business in India with low investment, this is one of the best business ideas.
Medium-Investment Retail Businesses in India
S. No.
Business Idea
Investment Level
Target Customers
1
Medical Store
Medium
Patients, general public
2
Saree Shop
Medium
Women, wedding shoppers
3
Gift Shop
Medium
Teenagers, tourists, event-goers
4
Cosmetics Store
Medium
Women, makeup lovers, salons
5
Cake Shop
Medium
Families, event planners
6
Perfume Shop
Medium
Women, gift buyers
7
Sweets and Snacks Store
Medium
Local residents, festival shoppers
8
Sports Equipment Store
Medium
Athletes, sports enthusiasts
1. Medical Store
Business Name
Medical Store
Business Type
Medium Investment Retail Business
Investment Cost
INR 3-4 Lacs
Profit Margin
20-25%
Medical Shop – Best Shop Ideas in India
There’s no doubt that the medicine store is the best shop for business and the most profitable retail business. People often require medicines during an emergency or illness. A medical store owner can earn a profit of up to 60,000-80,000 by investing 3-4 lacs in medicines. If managed properly, medical stores can earn huge profits right away.
However, it also depends on the kind of drugs sold by the medical store on how much profit it can earn. On average, the pharmacy shop owner earns up to 20-25% on daily sales.
2. Saree Shop
Business Name
Saree Shop
Business Type
Medium Investment Retail Business
Investment Cost
INR 20,000
Profit Margin
40%
Sarees are a popular retail business in India and are worn by people from all segments of society. If you are interested in starting a saree business, it is essential to research the market and understand the latest trends. Visiting local shops and observing the demand for different types of sarees can provide valuable insights.
One of the best business ideas in India is to venture into the saree market, capitalizing on the popularity of Banarasi sarees and other sought-after varieties. However, it’s crucial to decide on the type of sarees you want to sell based on your target audience and the local market demand. Having a Saree business is one of the most successful small business ideas in India.
By providing quality products and exceptional customer service, the business can establish a loyal customer base and grow in the competitive market.
Opening a gift shop in India can be a lucrative business opportunity, but it requires careful planning and execution. The profit margin in running a gift shop is relatively thin, so there is little room for error. Therefore, it is crucial to conduct thorough research and plan out the business model before investing in the best shop business ideas in India.
A gift shop typically sells a variety of personal and corporate gift items. You can differentiate your shop by offering unique and personalized gift items that are not easily found in other stores. Additionally, offering gift cards can be an effective way to increase sales and attract more customers. It can be one of the most profitable small shop business ideas.
To succeed in the gift shop business, it is essential to understand your target audience and their preferences. This can be achieved by conducting market research and analyzing the demand for various gift items in your locality.
The cosmetic industry in India is rapidly growing, and there is an increasing demand for beauty and personal care products, not just among women but also among men. If you have a passion for cosmetics and an understanding of market trends, starting a cosmetic business can be a profitable venture and a high margin retail business with the right approach, research, and execution.
By offering high-quality products, understanding the market demand, utilizing online marketing strategies, and providing excellent customer service, you can establish a successful cosmetic business in India.
The cake shop industry in India is rapidly growing and becoming a high-margin business. With the rise in demand for cakes and baked goods, many entrepreneurs are starting their own manufacturing units to cater to the domestic market.
Apart from providing high-quality cakes, proper packaging and marketing are crucial to boost sales. It can be one of the best shop business ideas. It is also important to maintain high standards of hygiene and quality control to ensure customer satisfaction and establish credibility in the industry.
The perfume industry is constantly evolving, and many people use it as a way to express their individuality. Starting a perfume business requires a moderate capital investment, but it can also be one of the best startup ideas in India, as it can be done from home with minimal investment. To succeed in this business, it is important to research and stock a variety of popular and unique fragrances that cater to different preferences and occasions. Effective marketing and packaging can also help boost your sales and establish your brand in the market. Opening a perfume store can be one of the most profitable shop business ideas in India.
A sweets and snacks shop is one of the most profitable shop business in India that can be started with a relatively low investment. Sweets can be produced in bulk quantities, allowing you to price them reasonably, as there is no fixed rate for these products. Additionally, you can also sell snacks and other related items to increase your profit margins. To succeed in this business, it is important to maintain the quality and taste of your products, as well as to keep up with the latest trends and preferences of your target market.
The demand for sports equipment is always there. Professionals, kids, local sports clubs, schools, and similar groups often need quality gear. Many also look for retailers who can handle bulk orders.
Starting a sports equipment store is easy if you know about different sports, the latest trends, and good brands, and can give useful advice.
This business needs moderate investment and can begin with a small shop. Expanding is simple if you also add an online store.
9. Travel Agency
Business Name
Travel Agency
Business Type
Medium Investment Retail Business
Investment Cost
INR 5 lakh to 10 lakhs
Profit Margin
10-20%
To start a travel agency or become a tour operator, you need key certifications and a well-located office. A successful travel agent ensures hassle-free travel for customers. Having good knowledge of itineraries, sightseeing, flight fares, and hotel rates is essential.
A coffee shop is one of the most popular and profitable retail businesses in India, but it requires a significant investment. Running a coffee shop can be challenging, as you need to maintain a positive cash flow and generate high sales to keep the business going. The success of your coffee shop also depends on the location you choose, as it should be easily accessible and in a high-traffic area. However, with the right strategy and execution, a coffee shop can yield high profits and establish a loyal customer base.
Ice cream is a popular dessert loved by people of all ages, making it a profitable retail business in India. Starting your own brand can be challenging, but you can consider opening a franchise for established and reputable brands. It is a high-margin business, and you can earn good profits with the right location and marketing strategies. It falls under the top 10 retail business in India.
The fast food industry in India is highly popular, and opening a fast food restaurant is one of the most profitable business ideas in the country. If you plan to open a fast food restaurant, it’s essential to conduct market research to understand the workings of different restaurants, their management, investments, and profit margins. You can also consider offering unique and innovative food items to stand out from the competition and attract more customers. A well-managed fast-food restaurant can yield high profits in India and is one of the big business ideasin India.
The automobile industry in India is growing rapidly, with an increase in the number of vehicles on the roads. Owning a car wash business can be a lucrative opportunity, but it requires proper planning and significant upfront investments. You need to identify the right location for your car wash, as well as purchase the necessary equipment and hire staff to provide quality services. With the right strategy and marketing, the car wash business can be a profitable retail business in India.
The motorcycle market in India is experiencing double-digit growth in sales, making it a promising industry for entrepreneurs. Setting up a two-wheeler dealership can be a lucrative business opportunity, but it requires careful planning and significant upfront investment. To succeed in this business, you need to have a solid understanding of the industry and the business model.
A salon business is a great retail business idea for women entrepreneurs who have the right skills and knowledge in the beauty industry. With the option to operate from home, starting a salon business requires less capital investment. However, it is important to ensure that you have the necessary equipment and tools to provide quality services to your clients. Research the market to understand the latest trends in beauty and grooming services to offer a unique experience to your customers.
The Food Restaurant – Best Retail Business in India
Opening a food restaurant is one of the most profitable retail businesses in India, but it requires careful planning and a significant capital investment upfront. Before starting the business, it’s important to conduct a market survey to understand the competition and determine the best location for your restaurant. It’s also essential to develop a well-curated menu and pricing strategy to attract customers and maximize profits. With the right strategy and execution, a food restaurant can be a highly successful and one of the most profitable retail business in India.
8. Photo Studio
Business Name
Photo Studio
Business Type
High Investment Retail Business
Investment Cost
INR 5 lakh to 10 lakhs
Profit Margin
50%
Even though many people have DSLRs or digital cameras at home, professional photos still need special skills and equipment. Some shop ideas for starting a photo studio, offering services like school ID photos, passport photos for various forms, portfolios, events, and wedding photoshoots, and freelance photography for newspapers and journals. It is a trending business in India as the demand for various photoshoots is always in the market.
If you are good at photography and have a good camera, starting a photo studio can be a good retail business idea. This business can do well in many places, but competition is high, so picking the right location is key.
There are numerous profitable retail business opportunities in India for aspiring entrepreneurs. These range from traditional businesses such as saree shops and sweets stores to modern concepts like coffee shops and fast food restaurants. However, it is important to conduct thorough market research and planning before starting any business, as the success of a retail business largely depends on factors such as location, competition, and pricing. With the right knowledge, capital investment, and hard work, entrepreneurs in India can thrive in the retail industry and achieve financial success. There will be pitfalls in the business, but remember, great things take time.
FAQs
Is Retail Business Profitable?
Yes, retail business in India is profitable not only in metropolitan cities but also in small towns.
Which shop is best for business?
The “Shopify” platform offers comprehensive e-commerce solutions with customizable features and extensive customer support, making it an excellent choice for businesses looking to establish an online presence.
Which shop is most profitable in India?
It’s difficult to pinpoint a single “most profitable” shop in India as profitability varies widely across industries and businesses. However, businesses in the technology sector, particularly those involved in software development, e-commerce, or mobile applications, tend to have high-profit potential due to India’s growing digital economy and tech-savvy consumer base.
Which retail business is most profitable in India?
Some of the top retail businesses in India include Reliance Retail, Tata Group’s Trent, Future Group, Avenue Supermarts (DMart), Aditya Birla Retail, and Spencer’s Retail. These companies have established a strong presence across various sectors like grocery, fashion, electronics, and more.
What is considered as retail business?
Retail businesses can include grocery, drug, department, and convenience stores. Service-related businesses such as beauty salons and rental places are also considered retail businesses.
Are retailers in India covered under MSME?
No, wholesale and retail trade will not be categorized as MSME.
How to start a retail business in India?
Here are some easy steps to start a retail business in India:
Generate an idea and retail business plan
Choose a name for your retail business
Cover your legal basics
Find the right location for your retail business
Create a personalized experience
Build vendor relationships
Explore marketing opportunities for your retail business
Plan for a grand opening
Which is the best business to start?
Some of the best businesses to start are:
Consulting
E-commerce
Food delivery
Writing
Web designing and development
Digital Marketing
Online dating
Courier
Blogging
Youtube
Graphic Designing
Cooking
Handicraft
Which business is most profitable in India?
The most profitable businesses in India include pharmacy, cloud kitchen, real estate, mobile accessories, and digital marketing services, due to high demand and good margins.
Transportation is one of the oldest businesses in the world, and it can never go extinct because as long as the world continues, people will always need to move around from place to place. The transport business is also one business in which you can make cool cash. If you are looking to start a transportation business, you have come to the right place. The transportation industry is vast and offers a wide range of opportunities for entrepreneurs who are willing to put in the work to build a successful business.
Large transportation companies enjoy economies of scale when it comes to purchasing power and the ability to provide a broader range of services. However, small transportation businesses can compete better in local and regional areas by offering personalized services that larger companies may not be able to provide. The industry is largely fragmented, with 40% of revenue generated by the 50 largest firms. This means that there is a significant opportunity for small and mid-sized transportation businesses to carve out a niche in the market and compete effectively against larger players.
In this blog, we will explore some of the most profitable transportation business ideas, including car hire, trucking, bus transport, shipping service, air cargo, and more. We will also provide tips on how to start a transportation business so you can be on your way to building a successful venture in this exciting industry. So, whether you’re a seasoned entrepreneur or just starting out, let’s dive in and explore some of the best, most profitable transportation business ideas that can help you achieve financial success.
How to Start a Transportation Business?
Starting a transportation business requires careful planning and research to ensure that you have a solid foundation for success. Here are some general steps to follow when starting a transportation business:
Develop a Business Plan: Start by creating a business plan that outlines your transportation business idea, target market, competition, financial projections, and marketing strategy. This will help you organize your thoughts and ensure that you have a clear understanding of your business goals.
Choose a Legal Structure: Determine the legal structure of your business, such as a sole proprietorship, partnership, LLC, or corporation. Each has its own benefits and drawbacks, so it’s important to research and choose the structure that best suits your needs.
Register Your Business: Register your business with the appropriate government agencies, obtain any necessary licenses and permits, and comply with all applicable regulations and laws.
Acquire Vehicles: Depending on the type of transportation business you want to start, you may need to acquire vehicles. This could involve purchasing or leasing vehicles or even partnering with other transportation providers to create a fleet.
Hire Staff: Determine the number and type of employees you need to operate your business, such as drivers, dispatchers, and administrative staff. Develop a recruitment strategy and create job descriptions to attract the right candidates.
Set Prices: Determine the pricing structure for your transportation services based on your costs, competition, and market demand. Be sure to factor in all costs associated with operating your business, such as fuel, maintenance, insurance, and wages.
Develop a Marketing Plan: Create a marketing plan to promote your transportation services to potential customers. This may involve traditional advertising methods, such as print or radio ads, as well as online marketing strategies, such as social media and search engine optimization.
Starting a transportation business can be a challenging endeavor, but with the right planning and execution, it can be a profitable and rewarding venture. It’s important to conduct thorough research, seek advice from industry experts, and be prepared to adapt to changes in the market.
Most Profitable Transport Business Ideas
The following are some of the most profitable transport business ideas in Indiathat can prove to be successful and lucrative:
One of the most profitable transportation business ideas is a towing business, as you can start with just one towing truck. Your job will be to help move broken-down or illegally parked vehicles to a designated place.
To open a transportation company, you need to obtain a license or operate an automotive towing business, which can be a frustrating task since auto-towing licenses are heavily regulated.
Some operators of towing companies forego the license entirely and don’t provide towing services to the general public; instead, they only subcontract their services exclusively to car dealers and property managers. The alternative to waiting to be awarded a towing license is to purchase one from an existing towing operator or company.
Car Towing Service Market Size (2021-2030)
2. Taxi Cab Business
Best Transport Business Ideas – Taxi Cab Business
The cab business is preferred by those who want to have a chauffeur drive them. While taxi cabs are known to pick up customers from the road, private hire taxi cars serve customers who make a prior booking. One of the most profitable driving business ideas is that of a driver who can use their vehicle, so startup costs are relatively low.
Depending on the brand and condition of the car (new or second-hand), a suitable vehicle for a taxi or cab business can cost between INR 10,000 and INR 45,000. The cab business is the most successful transport business idea because taxi cabs are often regulated in most cities; they must be registered with the relevant city council authorities. This is why Uber and Ola have become successful unicorn companies.
3. Trucking
Transport Business Ideas – Truck Business
The truck transport business is another profitable business idea in India, as large chunks of imported goods need to be transported to several towns and cities until they reach the small retailers and final consumers. Trucking and haulage are the vital links that connect imported, manufactured, and cultivated goods to final consumers like us. Lorry businesses, like hiring heavy-duty trucks and tankers, may be at a standstill. Truck transport business ideas play a crucial role in facilitating the smooth flow of goods and ensuring commerce continuity, and can help you earn a good profit. Trucking can be one of the most profitable truck business ideas.
4. Car Rental
Transport Business Ideas – Car Rental
The car rental transport business is a lucrative career option that is similar to cab business ideas. It can be especially profitable when located in strategic locations such as busy cities with large populations, commercial centers, and entertainment districts. However, unlike the cab business, car rental companies have stricter safety standards that they must adhere to before they can provide vehicles for hire.
If you are considering starting a car rental business, your first step should be to purchase vehicles that meet these safety standards and also have features that can help reduce their impact on the environment. This is especially important since many modern consumers prioritize sustainability and eco-friendliness when making purchasing decisions.
Car rental services are also popular amongst tourists and people visiting a new location for a short period of time. By offering quality vehicles at competitive prices, you can attract a broad range of customers and establish a loyal customer base, making it an ideal venture for a transport business startup.
To succeed in the car rental business, it is essential to have excellent customer service, maintain your vehicles regularly, and stay up to date with changing market trends. By staying ahead of the curve and offering innovative services, you can build a profitable and sustainable transport business that meets the needs of your customers.
Best Transport Business in India – ZoomCar Business Model
5. Bus Transport Services
ITransport Business Ideas – Bus Transport Services
For many travelers, air travel is not always a feasible option due to cost or other factors. As a result, ground travel via buses or trains remains a popular alternative. If you are interested in starting a bus transportation business, it can be a lucrative opportunity to explore.
To start a bus transportation business and explore the bus business ideas, you will need to purchase a vehicle that can accommodate your target market’s needs. Once you have your vehicle, you can hire a driver or learn to drive it yourself if you have the required license and expertise.
Another option is to affiliate with an established transportation company, which can provide you with access to a larger customer base and an existing network of support services. This can be especially useful for those who are just starting out and may not have the resources to invest in their own infrastructure.
Regardless of the approach you choose, customer service is crucial to success in the transportation business.
With the increasing demand for shipping services that offer reasonable prices and promise convenience, speed, and reliability, no other time could be better than now for taking a plunge into the shipping business. The shipping industry is growing and rapidly changing, thanks to the increasing dependence on online shopping. The shipping business ideas are highly capital-intensive and competitive. However, it is one of the most profitable businesses in the transportation sector.
7. Driving School Service
Transport Business Ideas – Driving School Service
If you are very good behind the wheel, you can start a driving school and teach people how to drive. Every year, anxious teens who have attained the driving age requirements and even adults who don’t know how to drive approach driving schools to learn how to drive.
If you are looking for a steady source of income in the automotive industry, driving school is a lucrative business where you can teach people how to drive.
It is important to state that before starting a driving school, you will be required to obtain the required license, permits, and approval from the appropriate authority in your country. But apart from the little stress involved in securing approval, a permit, and a license for a driving school, it could be fun teaching people how to drive, especially if driving is one of your hobbies. By providing top-notch instruction and exceptional customer service, you can establish a reputable driving school that attracts a steady stream of customers and generates a healthy profit.
8. Limousine Services
Transport Business Ideas – Limousine Business
Limousine is a profitable transport idea; you could provide limo service to celebrities or regular people. Whenever anyone entrusts you to drive them, a clean reputation is important. But in the case of the personal limo service, typically you’ll be driving a group of people who aren’t paying attention to where you’re going or how you’re driving but are enjoying the ride.
In order to start a limousine transport company, the driver needs to be supremely trustworthy, and the vehicle needs to be safe and well-maintained. For this, you can provide all the services yourself, from scheduling to driving. If you want to expand, just add vehicles and drivers and keep expanding your marketing to keep business flowing.
Boats are more than a source of transportation or a fishing aid. They are now used as a recreational facility. It is not uncommon to see people take boat trips during the holidays. Some people even hold events onboard boats.
If you have sufficient funds, you can have a boat made for you or buy one that you can start renting to people. For businesses like boat charters, a transportation business license is a must.
10. Air Cargo Business
Transport Business Ideas – Air Cargo Business
The sea is not the only means through which cargo can be brought in; starting a transportation business like air cargo is also profitable as the air can also be utilized in transporting containers. In 2014, airlines transported 51.3 million metric tons of goods, representing more than 35% of global trade by value but less than 1% of world trade by volume.
With the right tools and equipment, even though very costly, you can start an air cargo transport business by helping businessmen transport their goods faster and in a safer way.
Worldwide Revenue of Cargo Airlines (FY2008 – FY2022)
11. Livestock Transportation
Transport Business Ideas – Livestock Transportation
Livestock is a key part of many industries and plays an important role in their supply chains. However, transporting livestock is more challenging than moving other types of goods, requiring specialized transport services. This need creates opportunities for new entrepreneurs in the transport business.
Transporting livestock can be one of the best business ideas for small-scale investors in India. The agricultural sector frequently needs to move poultry, cattle, and pigs. Not only is it important to transport livestock safely, but by doing so, you can also meet the essential needs of farmers and tap into a high-demand market. Overall, livestock transportation is a highly promising transport business idea in India.
Best Transport Business Ideas – Healthcare Transportation
Healthcare transportation includes ambulances for emergencies and help for road accident victims. With more older people starting a medical transportation business can be a good idea. This service helps seniors, people with disabilities, and patients get to medical appointments.
To start, you’ll need wheelchair-accessible vehicles, trained drivers, proper certifications, and marketing to healthcare providers and community groups. Profit depends on your rates, the number of clients, insurance payments, and how well you run the business. Medical transportation services can make a profit of 10 to 20%.
13. Moving Company
Many entrepreneurs are exploring logistics business ideas due to the rising eCommerce and supply chain needs. You can start a moving business with just one truck and a few strong team members. Advanced logistics technology isn’t necessary, but experience in handling household and office items is essential.
Moving companies help relocate belongings, offering services like packing, shipping, and transporting household items. They handle both local and long-distance moves.
Charges are usually based on hourly rates or the specific job, so pricing must be planned carefully. Starting also requires investing in essential moving equipment, such as trucks and dollies.
14. Delivery Service
With the rise of e-commerce, last-mile delivery services are in high demand. You can work directly with local businesses or join platforms like Amazon and Flipkart. A clean driving record, a smartphone, and regular vehicle maintenance are essential. This role suits punctual drivers who enjoy problem-solving but require managing fuel costs and demand fluctuations.
15. Airport Shuttle Business
Transport Business Ideas – Airport Shuttle Business
Airport shuttle services are a great business idea in tourist cities, helping people travel to and from airports. Use spacious vehicles, partner with hotels and travel agencies for bookings, and focus on being punctual and affordable to attract customers. Airport shuttle services can be one of the best bus business ideas.
Cycle rental shops are becoming more popular in cities and tourist places because people are now more aware of the environment and want to stay healthy. This business can do really well in areas where bicycle-sharing services are already available and where many tourists visit.
As more people prefer eco-friendly transport, bicycles are a good option instead of using cars. This attracts many customers. Starting this business doesn’t cost much, and it can give steady income, especially if it’s connected to mobile apps that make renting easy and allow regular payments instead of one-time charges.
Conclusion
The transportation industry is a lucrative and constantly evolving sector that offers numerous opportunities for entrepreneurs to start profitable businesses. Starting a transportation business requires careful planning, market research, and a significant investment of time and money. However, with the right approach, dedication, and hard work, individuals can establish successful transportation businesses that provide a valuable service to customers while generating a healthy profit.
Whether you are interested in starting a ride-sharing service or a driving school, the key to success in the transportation industry is to offer high-quality services, prioritize safety, and remain adaptable to changing industry trends and regulations. With these principles in mind, anyone can turn their transportation business idea into a thriving venture.
FAQs
How to start a transportation business?
To start transport business, you need to conduct market research, create a solid business plan, obtain necessary licenses and permits, secure funding, and invest in equipment and facilities. You should also prioritize safety and customer satisfaction and remain adaptable to changing industry trends and regulations to ensure the long-term success of your business.
Is transport business profitable in India?
Yes, the transportation business can be highly profitable, as it provides essential services to individuals, businesses, and governments. The industry is constantly evolving and presents many opportunities for entrepreneurs to establish successful businesses and generate significant profits.
What are the top transportation business ideas?
The top transportation business ideas are
Air Cargo Business
Boat Charters
Limousine Services
Driving School Services
Shipping Services
Bus Transport Services
Car Hire
Trucking
Taxi Cab Business
Towing Service
What are the other transport business ideas?
Some of the other transport business ideas are:
Interstate Commuting
Ferry Transport
Car Storage
Car Wash
Courier Services
Motorcycle Sales
Transport Blogging
Kids Taxi Service
Airport Shuttle Business
Medical Transportation
How much does it cost to start a transportation business?
The cost of starting a transportation business can vary significantly depending on the type of business and the location. However, entrepreneurs should be prepared to invest in equipment, facilities, licenses and permits, and marketing expenses.
Is it difficult to obtain licenses and permits for a transportation business?
The process of obtaining licenses and permits for a transportation business can be complex and time-consuming, as different jurisdictions may have different regulations and requirements. However, entrepreneurs can consult with industry experts or government agencies to ensure that they meet all the necessary standards.
What is profit margin in transport business in India?
The profit margin of a transport business in India can vary depending on various factors, such as the type of business, the size of the fleet, the market demand, and the operating costs. However, on average, the profit margin in the transport industry in India ranges from 5% to 25%. It is important to note that profitability can also depend on effective management, cost control, and efficient operations.
What are small transport business ideas?
Airport Shuttle Services
Last-Mile Delivery
Moving Services
Car Rental
Food Delivery
Bike Courier
School Transportation
How to start a transportation business with one van?
To start a transportation business with one van, plan your service (like delivery, moving, or shuttle), obtain the necessary licenses and insurance, and ensure your van is in good condition. Market your services locally, set competitive pricing, and keep track of finances. Start small and focus on a specific service to build your business and reputation.
What are commercial vehicle business ideas?
Commercial vehicle business ideas include delivery services, moving companies, food trucks, shuttle services, parcel couriers, towing, waste collection, and construction hauling. These businesses can serve various needs, from local deliveries to transporting materials and providing roadside assistance.
What is transport business income in India?
Income from a transport business in India varies based on the service type. Delivery services can earn INR 30,000 to INR 80,000 monthly, while moving services may bring in INR 50,000 to INR 1,00,000. Ride-hailing drivers can make INR 25,000 to INR 60,000, and logistics companies can earn INR 1,00,000 to INR 5,00,000 per month, depending on demand and scale.
How to start a passenger transportation business?
To start a passenger transportation business, choose your service type (e.g., taxi, shuttle, or bus), get necessary licenses and permits, buy or lease vehicles, hire trained drivers, and get insurance. Set routes or on-demand options, and promote your service through online and local channels. Ensure safety, punctuality, and customer service for growth.
What is the bus business profit in India?
In India, the private bus business profit can range from INR 30,000 to INR 1.5 lakh per month per bus, depending on route, usage, fuel cost, and ticket pricing. Profits are higher on busy routes and with well-managed operations.
India’s popular quick-commerce startup Zepto is once again sparking fresh concerns about its workplace environment following a detailed Reddit post from May 2025. A user shared how a short stint at Zepto severely impacted their mental health and career, raising questions about how the company operates behind the scenes, especially for junior contract employees.
This comes months after a December 2024 Reddit post described widespread issues within Zepto’s internal culture. The post surfaced before the CEO’s later public remarks, which were widely seen as endorsing hustle culture and downplaying work-life balance, sparking further backlash.
“Zepto Ruined My Mental Health and Confidence”
The latest Reddit post by a fresh engineering graduate recounted being contacted by an HR consultancy for a “Data Analyst” role at Zepto. However, the job description was titled “MIS Executive” and included tasks like Excel work, SQL, dashboards, reporting, and data validation.
The job description itself raised early red flags: a plain PDF with bullet points, no company logo, no department details, and no clear context.
“Red flag, in hindsight,” the user wrote.
Despite concerns, they accepted the role on a contractual basis, with no clear information provided upfront about working hours or reporting structure. The post alleges they worked six to seven days a week, from 9 a.m. to 8 p.m. or later, often without lunch breaks or holidays.
“No holidays. No structure. If someone from the team took a break, it was fine—but if I took one, I’d get a call from a senior asking why I’m not ‘committed,’” the user recalled.
Instead of meaningful data analysis, they were relegated to repetitive logistics coordination and administrative tasks.
The user described verbal abuse, team exclusion, and a complete lack of HR support. They said a senior frequently insulted them with demeaning language and made intimidating hand gestures.
“Managers communicated in slurs and treated me like I was trash, especially because I wasn’t part of their ‘inner circle,’” the user said.
The psychological toll was immense, leaving them anxious, fearful, and mentally shattered.
On their last day, despite being unwell with a 100°F fever, they were pressured to return the company laptop within an hour—an impossible demand considering a two-hour commute in heavy rain—with what the user described as “zero empathy.”
The HR reportedly said, “I don’t care about your health. Our company data is with you and you are no longer an employee because you have absconded. Return the laptop now.”
The user attached their original offer letter, which was unbranded and vague, confirming the position was contractual without any formal clarity on terms.
Offer Letter Shared by the Reddit User
Earlier Post Paints Deeper Concerns
This latest post follows an earlier Reddit submission from December 2024, which detailed systemic issues within Zepto, such as excessive late-night shifts, 14-hour workdays, forced PR activities, and a high turnover rate among junior employees.
In response to the backlash over those comments, the CEO later publicly acknowledged that the intense work culture might not be suitable for everyone and expressed regret over his choice of words.
Flashback: The Comments That Sparked It All
In December 2024, Zepto CEO Aadit Palicha posted online:
“I have nothing against work-life balance. In fact, I recommend it to all our competitors.”
I have nothing against work-life balance. In fact, I recommend it to all our competitors 🙂
The comment quickly went viral, drawing sharp criticism from netizens and former employees who viewed it as a tone-deaf endorsement of hustle culture.
Later, in April 2025, Palicha addressed the backlash during a podcast with Y Combinator CEO Garry Tan, admitting:
“It was a stupid idea to write that post.”
He further clarified:
“Join Zepto if you’re looking to do the best work of your life… But I know it’s not realistic to expect everyone to work seven days a week or love every moment of it.”
Palicha acknowledged that Zepto’s high-intensity culture may not be a fit for everyone and that his personal enthusiasm is not universally shared.
Zepto has not publicly responded to these specific Reddit allegations. However, the posts highlight urgent issues around:
Weak HR oversight, especially for contract workers
Burnout, miscommunication, and unclear job roles
Toxic leadership and its impact on employees
While these problems are not unique to Zepto, repeated claims from contract and full-time employees alike suggest a larger systemic issue needing attention from investors, regulators, and leadership.
A Pattern or an Exception?
Taken together, the CEO’s public regret over his pro-hustle post, anonymous reports of burnout and toxic leadership, and allegations of vague hiring practices paint a troubling picture.
The recurring concerns suggest these may not be isolated incidents, but a pattern requiring serious scrutiny.
Disclaimer: This article is based on publicly shared Reddit posts and past media reports. Individual claims have not been independently verified.
Partnership to power smarter, greener, and faster data solutions for India’s digital growth.
In a major step toward building the future of digital infrastructure, Planck, an infra-tech startup focused on sustainable Quanta-range edge data centres, has partnered with Swiss Vault, an award-winning, global leader in low-power, high-efficiency data management and sustainable long-term data storage technologies.
With this collaboration, a cost-effective, highly sustainable, geographically distributed data-storage and streaming solution is possible. A perfect match for healthcare, media, education, government and corporate alike, that want to leverage AI on premises without compromising Data Sovereignty and Privacy.
This partnership is set to bring advanced, enterprise-level digital solutions to sectors like UN Sustainable Development programs, OTT platforms, data warehousing, and citizen data management (CDM).
By combining Planck’s Quanta-range edge data centres with Swiss Vault’s energy-saving storage technology, achieving lower than 300 Watts per Petabyte of storage, the two companies aim to deliver faster, smarter, and more eco-friendly data infrastructure.
Swiss Vault’s innovation lies in making large-scale data access possible while keeping power consumption remarkably low. When paired with Planck’s vision of modular, net-zero infrastructure across India, the result is a powerful, future-ready system for managing data at scale and bringing Edge data capabilities to every village.
Shishir Miglani, CEO of Planck, shared, “This partnership is about building something better not just for today’s data needs, but for the planet’s future. Together with Swiss Vault, we’re bringing sustainable, intelligent digital systems to the heart of India’s digital transformation.”
Bhupinder Bhullar, CEO & Co-Founder, Swiss Vault, said, “Our mission is to radically reduce the environmental footprint of data. With Planck, we’re enabling high-performance, low-power data solutions tailored for India’s future. Together, we can build solutions that truly work for people, businesses, and the environment.”
From smart cities to rural connectivity, the solutions developed through this partnership will help bridge digital gaps and support long-term goals aligned with the United Nations Sustainable Development Goals (SDGs).
About Planck
Planck is a digital infrastructure startup building fully sustainable, scalable Quanta-range edge data centres designed to meet the growing needs of modern businesses. With a net-zero focus that aligns with the UN’s Sustainable Development Goals (SDGs), Planck offers innovative solutions in data storage, disaster recovery, OTT streaming, and private cloud setups. The company is rapidly establishing itself as a leader in the enterprise data centre space, catering to a wide range of industries, from telecom and media to healthcare and financial institutions.
With a team of seasoned industry leaders, including Global Advisors Nasser Bostan (Ex-Neom), Imran Hussain (Ex-BT, Deloitte), Bharat Gupta (Telecom Policies) and Rakesh Pujari, Planck is uniquely positioned to lead the charge in enterprise analytics and digital infrastructure innovation.
About Swiss Vault
Swiss Vault is a deep-tech company at the forefront of innovation in data storage solutions. Specialising in software-defined data management and innovative low-cost servers, Swiss Vault is committed to creating sustainable, efficient, and resilient storage technologies that help companies reduce their carbon footprint and electronic waste.
Shopify provides a robust set of AI applications that assist business owners with automating tasks, increasing sales, and improving the customer experience. They use these tools to write product descriptions, create blogs, and generate content across multiple languages. AI also enables personalized product recommendations and cross-selling by utilizing the behavior of the customers. AI-powered virtual assistants serve as customer support 24/7, and intelligent applications such as Shopify Sidekick offer real-time insights and automate workflow and inventory management. AI-powered image editing, marketing automation, and sophisticated ad targeting enhance store performance and reach. Capabilities such as semantic search and Shopify Flow enhance product discovery and task management.
E-commerce merchants seeking AI-powered tools for content creation, image editing, and customer engagement within the Shopify platform.
Shopify Magic – Best Shopify AI Tools for Shopify Store Owners
Shopify Magic is an integrated, complimentary set of AI-driven capabilities that assists merchants with automating store management and increasing productivity. It allows for real-time creation of product descriptions, blogs, emails, and FAQs based on your brand. With image editing capabilities, users can quickly change the background of product images by simply typing. Shopify Magic also assists in automating email marketing, such as abandoned cart recovery and personalized offers. It elevates customer support through the creation of real-time answers in Shopify Inbox and other routes. It also comes with SEO optimization, AI-recommended FAQs, and multilingual content generation across multiple prominent languages.
E-commerce businesses and retailers seeking to automate competitor price tracking and implement dynamic pricing strategies to enhance competitiveness and profitability.
Prisync – Best Shopify AI Tools for Shopify Store Owners
Prisync is a dynamic pricing and competitor tracking AI-powered tool designed to assist Shopify merchants with profitability optimization and competitiveness. It provides unlimited cross-platform competitor tracking on Shopify, Amazon, and Google Shopping, including product variations such as color and size. Dynamic pricing automation enables merchants to create specific rules to automatically reprice based on competitor movement, market trends, and product costs. Prisync enables channel-specific tracking with global currency support. Real-time notification and syncing keep your prices up to date. Its easy-to-use dashboard streamlines monitoring and rule configuration, with historical analytics delivering insights into trends in pricing. Prisync also provides full API access and smooth Shopify integration for tailored workflows and data management.
Pros
Real-time competitor monitoring
Excellent customer support
Detailed analytics
Cons
Learning curve for advanced features
Suited for large product catalogs and complex pricing
Pricing
Plan
Pricing
Professional
$99/month
Premium
$199/month
Platinum
$399/month
ClickUp
WEBSITE
www.clickup.com
Rating
4.5
Free Trial
No
Best For
Teams and organizations seeking an all-in-one productivity platform for task management, collaboration, and workflow automation.
ClickUp – Best Shopify AI Tools for Shopify Store Owners
ClickUp is an advanced productivity tool that, with Shopify integration, enables merchants to automate operations using task management, workflow automation, and CRM. By leveraging tools such as Zapier, Make, or Zoho Flow, Shopify events like new orders or customer signups can trigger ClickUp actions automatically. Merchants can create a personalized CRM to handle contacts, deals, and tasks under one roof. ClickUp facilitates thorough project tracking through task assignment, due dates, and progress updates. It automates processes, handles emails, and streamlines communication. Feature-rich reporting capabilities, such as Gantt charts and a dashboard, enable visual representations of order completion and revenue projections. AI integrations also support high-quality product descriptions to enhance efficiency and sales performance.
Pros
Highly customisable
Automates repetitive workflows
No code integration
Cons
Initial set-up issues
Advanced features on paid plans
Pricing
Plan
Pricing
Unlimited
$7/user
Business
$12/user
Enterprise
Contact Sales
Boost AI
WEBSITE
www.boost.ai
Rating
4.8
Free Trial
Yes
Best For
Enterprises seeking scalable, no-code conversational AI solutions for automating customer service, internal support, and agent assistance across various industries.
Boost AI – Best Shopify AI Tools for Shopify Store Owners
Boost AI Search & Filter is a Shopify app that is powered by AI to improve product discovery, navigation, and conversion. It provides instant, precise search results through smart algorithms supporting typo tolerance, synonym detection, and smart suggestions. Custom product filters enable buyers to refine selections based on vendor, price, color, size, and more. The app also offers personalized product recommendations to influence upsells and cross-sells. Social proof displays recent purchases to enhance trust and conversions. Boost supports many high-converting themes with robust customization for branding consistency. Mobile-optimized, it provides a seamless shopping experience everywhere. It also integrates with tools such as MageNative for smooth omnichannel capabilities.
Pros
AI-driven recommendations
Seamless integration with Shopify
Supports stores with complex catalogs
Cons
Some features overlap with Shopify’s native search
Customisations demand a lot of time
Pricing
Boost AI offers custom pricing; contact them for quote.
Klaviyo AI
WEBSITE
www.klaviyo.com
Rating
4.7
Free Plan
Yes
Best For
E-commerce businesses seeking an AI-powered platform for personalized email and SMS marketing, customer segmentation, and automation.
Klaviyo – Best Shopify AI Tools for Shopify Store Owners
Klaviyo is an advanced AI-based marketing automation platform designed for eCommerce, with deep Shopify integration. It enables merchants to send personalized, multi-channel campaigns based on real-time customer information. Highlights are predictive analytics for CLV and churn, AI-powered product recommendations, and automated flows via email, SMS, and push. Klaviyo further provides advanced segmentation, generative AI content creation, and a beta Customer Hub for hassle-free order tracking and service. It has 350+ integrations, real-time analytics, and custom campaign tools, making it a top choice for data-influenced brands. Prices begin with a free option for 250 profiles or less and increases with list size. But it requires a learning curve of sorts and can get pricey as contact lists expand.
E-commerce businesses seeking AI-powered visual search and recommendation solutions to enhance product discovery, increase conversions, and improve customer engagement.
ViSenze – Best Shopify AI Tools for Shopify Store Owners
ViSenze is an artificial intelligence product discovery and recommendation platform designed to optimize Shopify stores with intelligent search, navigation, and personalization. It allows consumers to discover products via text, image, or hybrid search, enhancing engagement and simplicity of discovery. Its AI offers intelligent product recommendations by behavior and trend, driving upsell and cross-sell. ViSenze also automates product tagging for precise catalog organization and minimizes manual effort. With self-optimizing AI, it re-ranks items to rank high-converting ones first. The no-code installation enables seamless integration with Shopify themes, and functionalities such as social proof, lookbooks, and UGC integration enhance the customer experience and push conversions even higher.
Pros
No code set up
Boosts conversion rates and Average Order Values
Personalised recommendations
Cons
Full feature access on paid plans
Suitable for large or complex store owners
Pricing
ViSenze offers custom pricing; contact them for quote.
Bazaarvoice
WEBSITE
www.bazaarvoice.com
Rating
4.3
Free Trial
Yes
Best For
Brands and retailers seeking to leverage user-generated content (UGC) for authentic customer experiences, including reviews, Q&A, social content, and influencer marketing.
Bazaarvoice – Best Shopify AI Tools for Shopify Store Owners
Bazaarvoice Reviews & Photos is a robust user-generated content (UGC) solution for Shopify that enables merchants to harvest and display reviews, photos, videos, and Q&A to drive trust and conversions. Fully integrated into Shopify, it makes it simple to harvest genuine customer content and share it throughout your store and social media. Reviews, through the Bazaarvoice network, are syndicated to retail partners, bringing reach and visibility. The platform has supports for customizable interfaces, social content integration, and mobile-optimization. With integrated SEO advantages and user-friendly onboarding, Bazaarvoice increases brand credibility, enhances product discovery, and augments engagement by tapping into real customer experiences at each phase of the buying journey.
Pros
Enhances SEO with updated content
Easy to install within Shopify
Suitable for omnichannel engagement
Cons
Lacks flexibility
Requires a separate Bazaarvoice account for integration set up
Pricing
Bazaarvoice offers custom pricing; contact them for quote.
TxtCart
WEBSITE
www.txtcartapp.com
Rating
4.9
Free Trial
Yes
Best For
Shopify merchants seeking AI-powered, two-way SMS marketing and cart recovery solutions to boost conversions and customer engagement.
TxtCart – Best Shopify AI Tools for Shopify Store Owners
TxtCart is an AI-based SMS marketing platform specifically built for Shopify stores, emphasizing two-way conversational messaging for recovering abandoned carts and driving sales. TxtCart integrates seamlessly with Shopify to automate one-on-one personalized SMS campaigns via AI agents that engage customers in real time—objecting handling, promotions, and checkout prompts. Important features include automated cart recovery, real-time analytics, automatic unique discount code generation, and time zone-aware campaign scheduling. TxtCart also enforces TCPA compliance and uses generative AI to create compelling, emotive messages. With single-click deployment and smart segmentation, merchants can boost higher conversions, enhance average order value, and forge deeper customer connections through targeted, real-time communication.
Pros
Quick and easy to set up
Real time analytics
Effective conversations
Cons
Limited multi channel capabilities
Less effective for low average order values
Pricing
Plan
Pricing
Starter
$29/month
Growth
$79/month
Pro
$199/month
Enterprise
$499/month
VanChat
WEBSITE
www.vanchat.io
Rating
4.8
Free Trial
Yes
Best For
E-commerce brands seeking AI-powered WhatsApp marketing automation to increase customer engagement and sales.
VanChat – Best Shopify AI Tools for Shopify Store Owners
VanChat is a Shopify live chat and AI chatbot that automates support, increases sales, and improves customer experience. Leveraging the power of GPT-based technology, it resolves up to 97% of customer questions—product information, order status, return policy, and more—with high precision and real-time learning from your store content. VanChat provides personalized product suggestions, proactive chat, and multilingual support in 40 languages. It streamlines operations such as cart adds and order updates, with the ability to seamlessly hand over to live agents where necessary. With a widget that can be customized, embedded analytics, and one-minute, no-code configuration, VanChat enables merchants to provide 24/7 conversational shopping and optimize operations on worldwide audiences.
Pros
Boosts sales via proactive engagement
User friendly interface
Supports wide range of industries
Cons
Learning curve on advanced customisations
Might require human support for complex queries
Pricing
Plan
Pricing
Startup
$39/month
Pro
$149/month
Growth
$249/month
Scale
$599/month
Shopdev
WEBSITE
www.shopdev.co
Rating
4.9
Free Trial
No
Best For
Enterprises and startups seeking custom software development, AI-powered solutions, and digital transformation services to drive innovation and growth.
Shopdev – Best Shopify AI Tools for Shopify Store Owners
Shopdev is a smart Shopify tool that uses AI to make shop design and customer interaction a breeze. It features two standout tools: an AI theme builder and an AI shopping assistant. With the AI theme builder, users can whip up customized Shopify sections just by typing prompts—no coding skills required! It provides production-ready Liquid code, live previews, and lets you tweak layouts, colors, or animations on the fly. On the other hand, the AI shopping assistant enhances the customer experience with clever suggestions, chat support, and a text-and-image multimodal search. By harnessing natural language processing, object recognition, and computer vision, Shopdev makes product discovery a walk in the park. Plus, it supports multiple languages and channels, making it a perfect fit for Shopify merchants around the globe.
Pros
Makes custom shopify design
Easy to use
Faster building of stores
Cons
Advanced customisations require manual work
Output dependent on the quality of the prompts
Pricing
Plan
Pricing
Copper
$25/month
Silver
$50/month
Gold
$100/month
Conclusion
AI tools are helping Shopify store owners change the way their businesses run and relate to their customers. Automating menial tasks, managing inventory, and providing personalized shopping experiences, the next level emerges and it is AI, which becomes more efficient and insightful to merchants on data-driven processes. These tools provide 24/7 customer service, facilitate marketing and also increases security in the store amidst constantly changing market trends. Integrating AI not only streamlines cumbersome processes but also allows store owners to concentrate on growth and creativity. As eCommerce continues to evolve, AI will help them to stay competitive, relevant to customers, and ahead of the curve for the long haul.
Shopify is a cloud-based e-commerce platform that allows businesses to create and manage online stores, process sales, and manage their retail operations.
What are some Best Shopify AI Tools for Shopify Store Owners?
Some Best Shopify AI Tools for Shopify Store Owners are :
ClickUp
Boost AI
Klaviyo
AIViSenze
Bazaarvoice
TxtCart
VanChat
Shopdev
What are Shopify AI tools and why should I use them?
Shopify AI tools leverage artificial intelligence to automate tasks, personalize customer experiences, and provide data-driven insights. They help store owners save time, increase efficiency, boost sales, and make smarter business decisions.
Alleging exploitative tactics under Zepto’s Rural Mobilisation Programme (RMP), the Rajdhani App Workers’ Union (RAWU) has filed a complaint against Zepto and its third-party vendor, Kilton Geo Engineering Pvt. Ltd., with the Delhi labour department.
According to the union, gig workers—whom Zepto refers to as “delivery partners” and who were primarily hired from rural states—were misinformed about their pay, housing, and working conditions.
The file was made at a time when fast commerce companies are struggling with a short-term delivery staffing scarcity because of increased demand. The issue has been forwarded to a labour inspector by the labour department. As part of the investigation process, RAWU anticipates notifying Zepto, the third-party provider, and a subset of impacted employees.
Zpeto’s Response to Such Allegations
Zepto explained that while it offers the technology and clear standards, store management is in charge of day-to-day operations and vendor control. According to a Zepto representative who spoke to a media outlet, the company does not have a concept for “temporary IDs” and does not provide riders with a joining bonus under RMP.
The spokesperson went on to say that this seems to be a local problem and does not represent the RMP’s larger goals or operations. According to the corporation, an audit into the issues surrounding Kilton Geo Engineering has been started.
Involvement of Third-Party Vendors Creates Complex Situation: Experts
Experts point out that although Zepto considers third-party vendors to be partners, their participation creates a complicated scenario in which workers are neither truly platform employees nor expressly covered by labour regulations.
At the moment, vendors are not considered “aggregators” or “employers” under the law. Platforms in the gig economy frequently use outside vendors to hire workers, according to a media report. There are no formal agreements between the vendor and the employees, according to Sunand, president of the RAWU, which is connected to the Centre of Indian Trade Unions (CITU).
The Contract Labour (Regulation and Abolition) Act of 1970 forbids businesses from exporting work in order to avoid accountability and safeguards contract workers, who are frequently denied formal employment rights.
Interstate Migrant Workmen Act
When labourers are hired from one state to work in another, as is the case with many gig workers travelling to Delhi from Uttar Pradesh, Bihar, and Jharkhand, the Interstate Migrant Workmen Act is applicable, according to a media report.
According to this rule, contractors must get permits and give migrant workers benefits. Even though the platform distances itself from direct hiring, it could still be held accountable because Section 18 holds the principal employer accountable if the contractor fails to fulfil these obligations.
This development coincides with a broader delivery staff scarcity brought on by the rapid commerce industry’s growing demand.
Deepinder Goyal, the founder and CEO of Eternal Ltd., wrote a letter to shareholders after the Q4FY25 results, stating that the growth of food delivery had slowed down for three main reasons.
One of these was the temporary lack of delivery partners, which was caused by the high demand for delivery partners in quick commerce given the industry’s recent rapid expansion.
Built in-house at Oben’s Bengaluru R&D centre, this platform will power a new line of affordable electric motorcycles under INR 1 lakh for the mass commuter segment.
Oben Electric, India’s leading homegrown R&D driven electric motorcycle manufacturer, today announced that it is working on its second indigenous electric motorcycle platform, O100 (Pronounced as O Hundred). Conceptualised and engineered at Oben’s state-of-the-art R&D center in Bengaluru, this new platform will mark the company’s strategic entry into the 100cc equivalent motorcycle segment, a category that makes up nearly 30% of India’s two-wheeler market.
O100 is built to power a new generation of affordable electric motorcycles under INR 1 lakh, catering to the needs of India’s mass commuter base. With scalability at its core, enabling faster product iterations and manufacturing ramp-up, the platform allows Oben Electric to deliver high-quality electric motorcycles that cater to a wide range of commuter needs. With a modular and versatile architecture, O100 supports multiple variants, different battery options, and functionalities tailored to different customer segments. Future-ready by design, the platform also allows seamless integration of emerging technologies and infrastructure upgrades, making it a robust foundation for long-term EV adoption in India’s most cost-sensitive segments.
Madhumita Agrawal, Founder and CEO, Oben Electric, said, “At Oben Electric, we design and build with intent – to solve real-world mobility challenges. Our new platform, O100is engineered for India’s mass daily commuters and aims to make electric motorcycles a practical reality for every Indian. Leveraging our proprietary LFP battery technology and other critical components, including motor, VCU, and chargers, all developed and manufactured in-house, we’ve built a robust, vertically integrated foundation for a new generation of electric motorcycles, accelerating EV adoption across urban and rural India alike.”
Oben Electric is rapidly expanding in Tier 1, Tier 2, and Tier 3 cities across India, with plans to cross 100+ showrooms by the end of the year. The new platform will give multifold growth to Oben and its dealers, increasing sales per store and providing one of the best ROIs for the highly optimised and already profitable distribution network.
Oben’s first motorcycle platform, ARX, powered the performance-centric Oben Rorr and Rorr EZ, electric motorcycles that redefined the premium commuter segment with top-tier performance, advanced LFP battery, design and superior range. Building on this engineering legacy, the new platform has been conceptualised from the ground up for reliability, affordability and utility.
Motorcycles built on O100 platform are set to launch in the latter half of 2025.
Oben Electric Facility
About Oben Electric
Oben Electric is an R&D-driven electric motorcycle organisation founded in August 2020 and headquartered in Bengaluru. Oben Electric specialises in designing, developing, and manufacturing performance electric motorcycles and its critical EV components in-house, here in India. With a team of passionate technologists with over 25 years of collective hands-on experience in the electric vehicle R&D, Oben Electric focuses on “Design in India for the World.”
The company has been at the forefront of transforming the electric two-wheeler landscape in India by introducing several groundbreaking initiatives. Oben Electric pioneers the use of advanced battery chemistry, such as LFP, in electric two-wheelers, offering enhanced safety, longer range, and cleaner operation compared to other widely used battery chemistries. Additionally, the company holds more than 25 patents for its proprietary technology and EV components.
As an early entrant in the electric motorcycle market, Oben Electric is leading the adoption of electric motorcycles in India, which happens to be the world’s largest motorcycle market. With limited competition at present, the company aims to become the largest electric motorcycle OEM globally. Their vision is to revolutionise the industry by providing cutting-edge electric mobility solutions that cater to the diverse needs of riders.
According to reports, Nike, the biggest footwear manufacturer in America, is cutting employees in its technology branch. The corporation has acknowledged the layoffs, according to Reuters, but it has not yet revealed how many staff would be affected.
The corporation disclosed that the layoffs are a component of a larger restructuring initiative. According to the article, the business has announced that it will contract with other contractors to handle some of the tech-related tasks.
The layoffs coincide with Nike CEO Elliott Hill’s ongoing efforts to restructure the organisation’s operational and leadership strategies since taking over in October 2024. In an effort to promote innovation in Nike’s product selection and rekindle consumer enthusiasm, Hill recently announced a number of top management moves.
Reasons for the Layoff
According to a media source, Nike is laying off some of its technology division employees, according to an email from a Nike spokesperson. The number of workers impacted by the layoffs is not disclosed by the spokesperson.
He added that Nike intends to use a few outside vendors to handle the tech-related tasks. Nike has had to contend with dwindling revenue forecasts; the company’s fourth-quarter estimate indicates a more severe decline than anticipated.
With competitors gaining ground in the sports apparel sector, the corporation is trying to re-engage with changing consumer demands and streamline processes.
The layoffs coincide with Nike CEO Elliott Hill’s ongoing efforts to restructure the organisation’s operational and leadership strategies since taking over in October 2024. In an effort to promote innovation in Nike’s product selection and rekindle consumer enthusiasm, Hill recently announced a number of top management moves.
Layoffs have Become a New Normal for Bigger Players
This layoff announcement coincides with employment cuts by a number of multinational corporations, such as Amazon, Intel, and Goldman Sachs. Such developments are happening mainly owing to the growing impact of artificial intelligence (AI) and uncertainties in the global economy. Intel is getting ready for a massive restructure following a large financial loss in 2024.
Similarly, Amazon also plans to eliminate about 14,000 administrative roles in order to save $3 billion yearly.
Companies are increasingly focusing on cost optimisation and automation as a result of the rapid growth in AI adoption. This adoption is resulting in job losses across a number of industries.
Goldman Sachs is also getting ready to lay off employees, with intentions to trim staff by 3–5% after an annual performance review. About 150 junior banker positions were recently cut by Bank of America; nevertheless, the majority of impacted workers were offered opportunities outside of investment banking.
Given the unpredictability of the world economy, more businesses might do the same in the months to come.
